Socio-Technical Centre publications list
If you would like copies of the journal papers listed below, for personal use, please contact
the relevant authors from the Socio-Technical Centre (STC). All STC authors and their e-mail
addresses can be found here: http://lubswww.leeds.ac.uk/stc/our-people/.
Papers published in peer-reviewed academic journals
Challenger, R. (in press). Understanding crowd behaviours: Making an impact in emergency
management. Emergency Management Review.
Tan, Y., Smith, N. J., & Bower, D. (in press). A case based reasoning approach for risk
identification in construction projects. Advances in Engineering Software.
Davis, M. C., Challenger, R., Jayewardene, D., & Clegg, C. W. (2013). Advancing sociotechnical systems thinking: A call for bravery. Applied Ergonomics.
http://dx.doi.org/10.1016/j.apergo.2013.02.009
Leach, D. J., Hagger-Johnson, G., Doerner, N., Wall, T. D., Turner, N., Dawson, J., & Grote,
G. (2013). Developing a measure of work uncertainty. Journal of Occupational and
Organizational Psychology, 86(1), 85–99. http://dx.doi.org/10.1111/joop.12000
Shepherd, C. & Challenger, R. (2013). Revisiting paradigm(s) in management research: A
rhetorical analysis of the paradigm wars. International Journal of Management Reviews.
http://dx.doi.org/10.1111/ijmr.12004
Birdi, K., Leach, D. J., & Magadley, W. (2012). Evaluating the impact of TRIZ creativity
training: An organizational field study. R&D Management, 42(4), 315–326.
http://dx.doi.org/10.1111/j.1467-9310.2012.00686.x
Crowder, R. M., Robinson, M. A., Hughes, H. P. N., & Sim, Y. W. (2012). The development of
an agent-based modeling framework for simulating engineering team work. IEEE
Transactions on Systems, Man, and Cybernetics – Part A: Systems and Humans, 42(6),
1425–1439. http://dx.doi.org/10.1109/TSMCA.2012.2199304
Hughes, H. P. N., Clegg, C. W., Robinson, M. A., & Crowder, R. M. (2012). Agent-based
modelling and simulation: The potential contribution to organizational psychology.
Journal of Occupational and Organizational Psychology, 85(3), 487–502.
http://dx.doi.org/10.1111/j.2044-8325.2012.02053.x
Madter, N. E., Bower, D. A., Aritua, B. (2012). Projects and personalities: A framework for
individualising project management career development in the construction industry.
International Journal of Project Management, 30(3), 273–281.
http://dx.doi.org/10.1016/j.ijproman.2011.09.001
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Robertson, I. T, Cooper, C. L., & Jansen-Birch, A. J. (2012). Job and work attitudes,
engagement and employee performance: Where does psychological well-being fit in? The
Leadership and Organization Development Journal, 33(3), 224–232.
http://dx.doi.org/10.1108/01437731211216443
Robertson, I. T., Leach, D. J., Doerner, N., & Smeed, M. (2012). Poor health but not absent:
Prevalence, predictors and outcomes of presenteeism. Journal of Occupational and
Environmental Medicine, 54(11), 1344–1349.
http://dx.doi.org/10.1097/JOM.0b013e31825dff4b
Robinson, M. A. (2012). How design engineers spend their time: Job content and task
satisfaction. Design Studies, 33(4), 391–425. http://dx.doi.org/10.1016/j.destud.2012.03.002
Bower, D. A., Aritua, B., Male, S. P., & Madter, N. E. (2011). Competencies for the intelligent
public sector construction client. Proceedings of the ICE - Management, Procurement and
Law, 164, 193–201. http://dx.doi.org/10.1680/mpal.10.00019
Challenger, R., & Clegg, C. W. (2011). Crowd disasters: A socio-technical systems
perspective. Contemporary Social Science, 6(3), 343–360.
http://dx.doi.org/10.1080/21582041.2011.619862
Challenger, R., Leach, D. J., Stride, C. B., & Clegg, C. W. (2011). A new model of job design:
Initial evidence and implications for future research. Human Factors and Ergonomics in
Manufacturing & Service Industries. http://dx.doi.org/10.1002/hfm.20273
Davis, M. C., Leach, D. & Clegg, C. (2011). The physical environment of the office:
Contemporary and emerging issues. In G. P. Hodgkinson & J. K. Ford (Eds.), International
Review of Industrial and Organizational Psychology, 26, 193–237.
http://dx.doi.org/10.1002/9781119992592.ch6
McKay, A., Jowers, I., Chau, H. H., de Pennington, A., & Hogg, D. C. (2011). Computer-aided
design synthesis: An application of shape grammars. International Journal of Product
Development, 13, 4–15. http://dx.doi.org/10.1504/IJPD.2011.037591
Smith, N. J., Aritua, B., & Bower, D. A. (2011). What risks are common to or amplified in
programmes: Evidence from UK public sector infrastructure schemes. International Journal of
Project Management, 29, 303–312. http://dx.doi.org/10.1016/j.ijproman.2010.04.004
Smith, N. J., & Gannon, M. J. (2011). An effective outline business case to facilitate
successful decision-making. Construction Management and Economics, 29(2), 185–197.
http://dx.doi.org/10.1080/01446193.2010.538707
Heisig, P., Caldwell, N. H. M., Grebici, K., & Clarkson, P. J. (2010). Exploring knowledge and
information needs in engineering from the past and for the future – Results from a survey.
Design Studies, 31(5), 499–532. http://dx.doi.org/10.1016/j.destud.2010.05.001
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Jowers, I., Hogg, D. C., McKay, A., Chau, H. H., & de Pennington, A. (2010). Shape detection
with vision: Implementing shape grammars in conceptual design. Research in Engineering
Design, 21, 235–247. http://dx.doi.org/10.1007/s00163-010-0088-z
Robertson, I.T., & Cooper, C.L. (2010). Full engagement: The integration of employee
engagement and psychological well-being. The Leadership and Organization Development
Journal, 31, 324–336. http://dx.doi.org/10.1108/01437731011043348
Robinson, M. A. (2010). An empirical analysis of engineers’ information behaviors. Journal of
the American Society for Information Science and Technology, 61(4), 640–658.
http://dx.doi.org/10.1002/asi.21290
Robinson, M. A. (2010). Work sampling: Methodological advances and new applications.
Human Factors and Ergonomics in Manufacturing & Service Industries, 20(1), 42–60.
http://dx.doi.org/10.1002/hfm.20186
Siebers, P. O., Aickelin, U., Celia, H., & Clegg, C. W. (2010). Towards the development of a
simulator for investigating the impact of people management practices on retail performance.
Journal of Simulation. http://dx.doi.org/10.1057/jos.2010.20
Siebers, P. O., Aickelin, U., Celia, H., & Clegg, C. W. (2010). Simulating customer experience
and word-of-mouth in retail – A case study. Simulation, 86(1), 5–30.
http://dx.doi.org/10.1177/0037549708101575
Unsworth, K. L., & Clegg, C. W. (2010). Why do employees undertake creative action?
Journal of Occupational and Organizational Psychology, 83, 77–99.
http://dx.doi.org/10.1348/096317908X398377
Aritua, B., Male, S., & Bower, D. (2009). Defining the intelligent client in public sector
construction procurement. Proceedings of ICE - Management, Procurement and Law, 162,
75–82. http://dx.doi.org/10.1680/mpal.2009.162.2.75
Caldwell, N. H. M., McMahon, C. A., Darlington, M. J., Heisig, P., Holburn, D. M., & Clarkson,
P. J. (2009). Applying engineering information management principles to microscopy.
Microscopy and Microanalysis, 15(2), 806–807.
http://dx.doi.org/10.1017/S143192760909309X
Chen, X., McKay, A., de Pennington, A., & Chau, H. (2009). Translating brand essence into
product form: A case study in shape computation. Design Research, 8(1), 42–65.
http://dx.doi.org/10.1504/JDR.2009.030999
Davis, M. C., & Challenger, R. (2009). Climate change – warming to the task. The
Psychologist, 22, 112–114.
http://www.thepsychologist.org.uk/archive/archive_home.cfm?volumeID=22&editionID=172&A
rticleID=1468
Heisig, P. (2009). Harmonisation of knowledge management – Comparing 160 KM
frameworks around the globe. Journal of Knowledge Management, 13(4), 4–31.
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http://dx.doi.org/10.1108/13673270910971798 (This article won the 2010 Highly
Commended Award.)
Hughes, H., & Challenger, R. (2009). Psychology and the media – dawn of a new era? The
Psychologist, 22(8), 650.
http://www.thepsychologist.org.uk/archive/archive_home.cfm?volumeID=22&editionID=178&A
rticleID=1542
Leach, D. J., Rogelberg, S. G., Warr, P. B., & Burnfield, J. L. (2009). Perceived meeting
effectiveness: The role of design characteristics. Journal of Business and Psychology, 24(1),
65–76. http://dx.doi.org/10.1007/s10869-009-9092-6
Morris, L., & McKay, A. (2009). The landscaped tableware range: A case study in userproduct interaction design. Design Principles and Practices: An International Journal, 3, 265–
278. http://ijg.cgpublisher.com/product/pub.154/prod.207
Robertson, I. T. (2009). Global economic crisis: A role for work and organisational psychology.
Human Resources Psychology (Psihologia Resurselor Umane), 7, 10–13.
Robertson, I. T., & Flint-Taylor, J. (2009). Well-being in healthcare organisations: Key issues.
British Journal of Healthcare Management, 15, 484–489. http://www.bjhcm.co.uk/cgibin/go.pl/library/article.cgi?uid=45895;article=BJHCM_16_1_18_25
Shepherd, C., Clegg, C., & Stride, C. (2009). Opening the black box: A multi-method analysis
of an enterprise resource planning implementation. Journal of Information Technology, 24(1),
81–102. http://dx.doi.org/10.1057/jit.2008.32
Siebers, P. O., Aickelin, U., Celia, H., & Clegg, C. W. (2009). Modelling and simulating retail
management practices: A first approach. International Journal of Simulation and Process
Modelling, 5(3), 215–232. http://dx.doi.org/10.1504/IJSPM.2009.031096
Smith, N. J., Aritua, B., & Bower, D. (2009). Construction client multi-projects – A complex
adaptive systems approach. International Journal of Project Management, 27(1), 72–79.
http://dx.doi.org/10.1016/j.ijproman.2008.02.005
Agouridas, V., McKay, A., Winand, H., de Pennington, A. (2008). Advanced product
planning: A comprehensive process for systemic definition of new product requirements.
Requirements Engineering, 13, 19–48. http://dx.doi.org/10.1007/s00766-007-0055-z
Aritua, B., Bower, D., & Turner, M. (2008). Managing the delivery of iconic football stadiums
in England. Proceedings of ICE - Management, Procurement and Law, 161, 55–60.
http://dx.doi.org/10.1680/mpal.2008.161.2.55
Aritua, B., Smith, N. J., & Athiyo, R. (2008). Private finance for the delivery of school
projects in England. Proceedings of ICE - Management, Procurement and Law (Special
Edition - PFI/PPP: Past, Present and Future), 161, 141–146.
http://dx.doi.org/10.1680/mpal.2008.161.4.141
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Birdi, K., Clegg, C., Patterson, M., Robinson, A., Stride, C. B., Wall, T. D., & Wood, S. J.
(2008). The impact of human resource and operational management practices on company
productivity: A longitudinal study. Personnel Psychology, 61, 467–501.
http://dx.doi.org/10.1111/j.1744-6570.2008.00136.x
Bower, D., & Aritua, B. (2008). Exploring the potential for project management as a
profession. Ephemera: Theory and Politics in Organisation.
Clarke, S., & Robertson, I. T. (2008). An examination of the role of personality in work
accidents using meta-analysis. Applied Psychology: An International Review, 57, 94–108.
http://dx.doi.org/10.1111/j.1464-0597.2007.00267.x
Kerr, M. P., Knott, D. S., Moss, M. A., Clegg, C. W., & Horton, R. P. (2008). Assessing the
value of human factors initiatives. Applied Ergonomics, 39(3), 305–315.
http://dx.doi.org/10.1016/j.apergo.2007.10.003
Kundu, S., McKay, A., & de Pennington, A. (2008). Selection of decoupling points in supply
chains using a knowledge-based approach. Proceedings of the Institution of Mechanical
Engineers, Part B: Engineering Manufacture, 222, 1529–1549.
http://dx.doi.org/10.1243/09544054JEM1165
Lim, S., Prats, M., Jowers, I., Chase, S., Garner, S., & McKay, A. (2008). Shape exploration in
design: Formalising and supporting a transformational process. International Journal of
Architectural Computing, 6, 415–433. http://dx.doi.org/10.1260/147807708787523303
Smith, N. J., & Gannon, M. (2008). Political risk in light rail transit PPP projects. ICE
Proceedings in Management Procurement and Law, 161(4), 179–185.
http://dx.doi.org/10.1680/mpal.2008.161.4.179
Smith, N. J., Moodley, K. M., & Preece, C. N. (2008). Stakeholder matrix for ethical
relationships in the construction industry. Construction Management and Economics, 22,
625–632. http://dx.doi.org/10.1080/01446190801965368
Archibong, U., Giga, S., Ashraf, F., Bucktrout, A., Jackson, H., Johnson, M. R. D., Baxter, C.
(2007). Representational diversity: The experience and interpretation. The International
Journal of Diversity in Organisations, Communities & Nations, 6, 1–13.
http://sabirgiga.cgpublisher.com/product/pub.29/prod.411
Clegg, C. W., & Shepherd, C. (2007). ‘The biggest computer programme in the world…ever!’:
Time for a change in mindset? Journal of Information Technology, 22(3), 212–221.
http://dx.doi.org/10.1057/palgrave.jit.2000103
Clegg, C. W., & Spencer, C. (2007). A circular and dynamic model of the process of job
design. Journal of Occupational and Organizational Psychology, 80, 321–339.
http://dx.doi.org/10.1348/096317906X113211
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Hermelin, E., Lievens, F., & Robertson, I. T. (2007). The validity of assessment centres for the
prediction of supervisory performance ratings: A meta-analysis. International Journal of
Selection and Assessment, 15, 405–411. http://dx.doi.org/10.1111/j.1468-2389.2007.00399.x
Male, S., Bower, D., & Aritua, B. (2007). Design management: changing roles of the
professions. Proceedings of ICE - Management, Procurement and Law, 160, 75–82.
http://dx.doi.org/10.1680/mpal.2007.160.2.75
McKay, A. (2007). Affective communication: Towards the personalisation of a museum
exhibition. Co-Design, 3(1), 163–173. http://dx.doi.org/10.1080/15710880701333183
McKay, A., & Raffo, D. (2007). Project-based learning: A case study in sustainable design.
International Journal of Engineering Education, 23, 1096–1115.
http://www.ingentaconnect.com/content/intjee/ijee/2007/00000023/00000006/art00007
Robertson, I. T. (2007). Using business psychology to close the well-being gap. Selection and
Development Review, 23, 14–19. http://www.cipd.co.uk/search/results/bookrow.asp?ID=204622
Robinson, M. A., Sparrow, P. R., Clegg, C., & Birdi, K. (2007). Forecasting future competency
requirements: A three-phase methodology. Personnel Review, 36(1), 65–90.
http://dx.doi.org/10.1108/00483480710716722
Søndergaard, S., Kerr. M, & Clegg, C. (2007). Sharing knowledge: Contextualising sociotechnical thinking and practice. The Learning Organization, 14(5), 423–435.
http://dx.doi.org/10.1108/09696470710762646
Zeng, J., An, M., & Smith, N. J. (2007). Application of a fuzzy based decision making
methodology to construction project risk assessment. International Journal of Project
Management, 25, 589–600. http://dx.doi.org/10.1016/j.ijproman.2007.02.006
Agouridas, V., Winand, H., McKay, A., & de Pennington, A. (2006). Early alignment of design
requirements with stakeholder needs. Proceedings of the Institution of Mechanical Engineers,
Part B: Engineering Manufacture, 220, 1483–1507.
http://dx.doi.org/10.1243/09544054JEM404
Childs, T. H. C., Dalgarno, K. W., & McKay, A. (2006). Delivering mass-produced bespoke
and appealing products. JSME International Journal, Series C: Mechanical Systems, Machine
Elements and Manufacturing, 49, 2–10. http://dx.doi.org/10.1299/jsmec.49.2
Heisig, P. (2006). Wissensmanagement in Europa [Knowledge Management in Europe].
Journal Arbeit, 6(1), 10–11.
http://www.wissen-kommunizieren.de/download/journal_arbeit_0106.pdf
Maduka, G., & Robertson, I. T. (2006). Transitions from school to work. Career Research and
Development, 14, 23–34.
McKay, A. (2006). Towards evidence-based recruitment processes within the UK. Journal of
Further and Higher Education, 30, 303–324. http://dx.doi.org/10.1080/03098770600802339
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Robertson, I. T., & Robertson, S. J. (2006). Why emotions matter for good leadership. People
and Organisations @ Work, Spring, 4–6.
Rogelberg, S. G., Leach, D. J., Warr, P. B., & Burnfield, J. L. (2006). “Not another meeting!”
Are meeting time demands related to employee well-being? Journal of Applied Psychology,
91(1), 83–96. http://psycnet.apa.org/index.cfm?fa=buy.optionToBuy&id=2006-00819-008
Shepherd, C. (2006), Constructing enterprise resource planning: A thoroughgoing
interpretivist perspective on technological change. Journal of Occupational and
Organizational Psychology, 79, 357–376. http://dx.doi.org/10.1348/096317906X105742
Thomas, A. S., McKay, A., & de Pennington, A. (2006). 3-Dimensional concurrent
engineering: an illustration of its information entailments. International Journal of Product
Development, 3, 447–466. http://dx.doi.org/10.1504/IJPD.2006.014861
Clarke, S., & Robertson, I. T. (2005). A meta-analytic review of the big five personality factors
and accident involvement in occupational and non-occupational settings. Journal of
Occupational and Organizational Psychology, 78, 355–376.
http://dx.doi.org/10.1348/096317905X26183
Clegg, C. W., Chu, C., Smithson, S., Henney, A., Willis, D., Jagodzinski, P., et al. (2005).
Socio-technical study of e-business: Grappling with an octopus. Journal of Electronic
Commerce in Organizations, 3(1), 53–71. http://dx.doi.org/10.4018/jeco.2005010104
Leach, D. J., Stride, C. B., & Wood, S. J. (2005). The effectiveness of idea capture schemes.
International Journal of Innovation Management, 10, 325–350.
http://ideas.repec.org/a/wsi/ijimxx/v10y2006i03p325-350.html
Leach, D. J., Wall, T. D., Rogelberg, S. G., & Jackson, P. R. (2005). Team autonomy,
performance, and member job strain: Uncovering the teamwork KSA link. Applied
Psychology: An International Review, 54(1), 1–24. http://dx.doi.org/10.1111/j.14640597.2005.00193.x
Robinson, M. A., Sparrow, P. R., Clegg, C., & Birdi, K. (2005). Design engineering
competencies: Future requirements and predicted changes in the forthcoming decade.
Design Studies, 26(2), 123–153. http://dx.doi.org/10.1016/j.destud.2004.09.004
Wall, T. D., Wood, S. J., & Leach, D. J. (2005). Empowerment and performance. International
Review of Industrial and Organizational Psychology, 19, 1–46.
http://dx.doi.org/10.1002/0470013311.ch1
Xu, T. J., Smith, N. J., Bower, D. A. (2005). Forms of collaboration and project delivery in
Chinese construction markets: Probable emergence of strategic alliances and design/build.
Journal of Management in Engineering, 21, 100–109. http://dx.doi.org/10.1061/(ASCE)0742597X(2005)21:3(100)
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Xu, T., Tiong, R. L. K., Chew, D. A., & Smith, N. J. (2005). Development model for
competitive construction industry in the People's Republic of China. Journal of Construction
Engineering and Management, 131, 844–853. http://dx.doi.org/10.1061/(ASCE)07339364(2005)131:7(844)
Borissova, A., Burgess, T. F., Fairweather, M., Goltz, G. E., McKay, A., & Shaw, N. E. (2004).
Innovative technology to meet the challenges of agile manufacture in the fine chemicals
industries. Manufacturing Engineering, 4, 65–68.
Clegg, C., & Walsh, S. (2004). Change management: Time for a change! European Journal of
Work and Organizational Psychology, 13(2), 217-239.
http://dx.doi.org/10.1080/13594320444000074
Devon, R., Bilen, S., McKay, A., De Pennington, A., Serrafero, P., & Sierra, J. S. (2004).
Integrated design: What knowledge is of most worth in engineering design education?
International Journal of Engineering Education, 20, 424–432. http://www.ijee.ie/articles/Vol203/IJEE2507.pdf
Harvey, J., Erdos, G., & Jackson, H. (2004). Can safety culture in differing organisations
mean the same thing? Probabilistic Safety Assessment and Management, 1(6), 857–862.
Scholl, W., König, C., Meyer, B., & Heisig, P. (2004). The future of knowledge management:
An international Delphi study. Journal of Knowledge Management, 8(2), 19–35.
http://dx.doi.org/10.1108/13673270410529082
Smith, N. J., Zhang, H., & Zhu, Y. (2004). The Huaibei power plant and its implications for the
Chinese BOT market. International Journal of Project Management, 22, 407–413.
http://dx.doi.org/10.1016/j.ijproman.2003.09.001
Wall, T. D., Michie, J., Patterson, M., Wood, S. J., Sheehan, M., Clegg, C. W., & West, M.
(2004). On the validity of subjective measures of company performance. Personnel
Psychology, 57, 95–118. http://dx.doi.org/10.1111/j.1744-6570.2004.tb02485.x
Warr, P. A., Butcher, V., & Robertson, I. T. (2004). Activity and psychological health in older
people. Ageing and Mental Health, 8, 172–183.
http://dx.doi.org/10.1080/13607860410001649662
Warr, P. A., Butcher, V., Robertson, I. T., & Callinan, M. (2004). Older people’s well-being as a
function of employment, retirement, environmental characteristics and role preference. British
Journal of Psychology, 95, 297–324. http://dx.doi.org/10.1348/0007126041528095
Xu, T., Smith, N. J., Bower, D., & Chew, A. S. (2004). Development strategies for Chinese
Design Institutes. Journal of Management in Engineering, 20, 62–69.
http://dx.doi.org/10.1061/(ASCE)0742-597X(2004)20:2(62)
Xu, T., Bower, D., & Smith, N. J. (2004). Types of collaboration between foreign contractors
and their Chinese Partners. International Journal of Project Management, 23, 45–53.
http://dx.doi.org/10.1016/j.ijproman.2004.05.012
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Leach, D. J., Wall, T. D., & Jackson, P. R. (2003). The effect of empowerment on job
knowledge: An empirical test involving operators of complex technology. Journal of
Occupational and Organizational Psychology, 76, 27–52.
http://dx.doi.org/10.1348/096317903321208871
Mertins, K., & Heisig, P. (2003). Wissensmanagement in industriellen Geschäftsprozesse
[Knowledge Management in industrial business processes]. Industrie Management, 19(3),
22–25.
Perez-Sanchez, D., Barton, J. R., & Bower, D. (2003). Implementing environmental
management in SMEs. Corporate Social-Responsibility and Environmental Management, 10,
67–77. http://dx.doi.org/10.1002/csr.37
Axtell, C., Wall, T., Stride, C., Pepper, K., Clegg, C., Gardner, P., & Bolden, R. (2002).
Familiarity breeds content: The impact of exposure to change on employee openness and
well-being. Journal of Occupational and Organizational Psychology, 75, 217–231.
http://dx.doi.org/10.1348/09631790260098596
Bower, D., Ashby, G., Gerald, K., & Smyk, W. (2002). Incentive mechanisms for project
success. Journal of Management in Engineering, 18, 37–43.
http://dx.doi.org/10.1061/(ASCE)0742-597X(2002)18:1(37)
Bower, D., & Merna, A. (2002). Finding the optimal contractual arrangement for projects on
process job sites. Journal of Management in Engineering, 18, 17–20.
http://dx.doi.org/10.1061/(ASCE)0742-597X(2002)18:1(17)
Bower, D., Xu, T. J., & Wang, Y. (2002). The prevention system of construction partnering
dispute and conflicts. Journal of Xi'an Jiaotong University (Social Sciences), 90–95.
http://en.cnki.com.cn/Article_en/CJFDTotal-XAJD200202013.htm
Cassell, C., Nadin, S., Gray, M., & Clegg, C. (2002). Exploring human resource management
practices in small and medium sized enterprises. Personnel Review, 31(6), 671–692.
http://dx.doi.org/10.1108/00483480210445962
Clegg, C., Unsworth, K., Epitropaki, O., & Parker, G. (2002). Implicating trust in the innovation
process. Journal of Occupational and Organizational Psychology, 75, 409–422.
http://dx.doi.org/10.1348/096317902321119574
Holman, D., Clegg, C., & Waterson, P. (2002). Navigating the territory of job design. Applied
Ergonomics, 33(3),197–205. http://dx.doi.org/10.1016/S0003-6870(02)00015-7
Totterdell, P., Leach, D., Birdi, K., Clegg, C., & Wall, T. (2002). An investigation of the
contents and consequences of major organizational innovations. International Journal of
Innovation Management, 6(4), 343–368. http://dx.doi.org/10.1142/S1363919602000641
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Wall, T. D., Cordery, J. L., & Clegg, C. W. (2002). Empowerment, performance, and
operational uncertainty: A theoretical integration. Applied Psychology: An International
Review, 51, 146–169. http://dx.doi.org/10.1111/1464-0597.00083
Waterson, P. E., Older-Gray, M. T., & Clegg, C. W. (2002). A socio-technical method for
designing work systems. Human Factors, 44(3), 376–391.
http://dx.doi.org/10.1518/0018720024497628
Axtell, C., Pepper, K., Clegg, C., Wall, T., & Gardner, P. (2001). Designing and evaluating
new ways of working: The application of some sociotechnical tools. Human Factors and
Ergonomics in Manufacturing & Service Industries, 11, 1–18. http://dx.doi.org/10.1002/15206564(200124)11:1<1::AID-HFM1>3.0.CO;2-6
Clegg, C. W., Icasati-Johanson, B., & Bennett, S. (2001). E-business: Boom or gloom?
Behaviour & Information Technology, 20(4), 293–298.
http://dx.doi.org/10.1080/01449290110093511
Hermelin, E., & Robertson, I. T. (2001). A critique and standardization of meta-analytic validity
coefficients in personnel selection. Journal of Occupational and Organizational Psychology, 74,
253–277, 2001. http://dx.doi.org/10.1348/096317901167352
Horton, R. P., Buck, T., Waterson, P. E., & Clegg, C. W. (2001). Explaining intranet use with
the technology acceptance model. Journal of Information Technology, 16(4), 237–249.
http://dx.doi.org/10.1080/02683960110102407
Leach, D. J., Jackson, P. R., & Wall, T. D. (2001). Realizing the potential of empowerment:
The impact of a feedback intervention on the performance of complex technology.
Ergonomics, 44(9), 870–886. http://dx.doi.org/10.1080/00140130118918
Li, D., McKay, A., de Pennington, A., & Barnes, C. A. (2001). Web-based tool and a heuristic
method for cooperation of manufacturing supply chain decisions. Journal of Intelligent
Manufacturing, 12, 433–453. http://dx.doi.org/10.1023/A:1012296203032
McKay, A., & de Pennington, A. (2001). Towards an integrated description of product,
process and supply chain. International Journal of Technology Management, 21, 203–220.
http://dx.doi.org/10.1504/IJTM.2001.002908
McKay, A., de Pennington, A., Baxter, J. E. (2001). Requirements management: A
representation scheme for product specifications. Computer-Aided Design, 33, 511–520.
http://dx.doi.org/10.1016/S0010-4485(01)00050-1
Nethercot, D. A., Tizani, W., & Smith, N. J. (2001). Integrated design of tubular steelwork.
Structural Engineer, 79, 25–29. https://www.istructe.org/Journal/Volumes/Volume-79(Published-in-2001)/Issues/Issue-3/Articles/Integrated-Design-of-Tubular-Steelwork
Nikolaou, I., & Robertson, I. T. (2001). The Five-Factor model of personality and work behaviour
in Greece. European Journal of Work and Organizational Psychology, 10, 161–186.
http://dx.doi.org/10.1080/13594320143000618
Page 10 of 30
Robertson, I. T., & Smith, M. (2001). Personnel selection. Journal of Occupational and
Organizational Psychology, 74, 441–472. http://dx.doi.org/10.1348/096317901167479
Smith, N. J., & Jacob, D. (2001). Finanzierung offentlicher Bauprojekte - ein europaischer
Wachstumsmarkt. Die Bank, 10, 684–687.
Bower, D. A. (2000). Systematic approach to the evaluation of indirect costs of contract
variations. Construction Management and Economics, 18, 263–268.
http://dx.doi.org/10.1080/014461900370636
Callinan, M., & Robertson, I. T. (2000). Work sample testing. International Journal of Selection
and Assessment, 8(4), 248–260. http://dx.doi.org/10.1111/1468-2389.00154
Clegg, C. W. (2000). Sociotechnical principles for system design. Applied Ergonomics, 31(5),
463–477. http://dx.doi.org/10.1016/S0003-6870(00)00009-0
Clegg, C. W., Older-Gray, M., & Waterson, P. E. (2000). The “Charge of the Byte Brigade”
and a socio-technical response. International Journal of Human-Computer Studies, 52(2),
235–251. http://dx.doi.org/10.1006/ijhc.1999.0287
Holman, D., Axtell, C., Clegg, C., Pepper, K., Waterson, P., Cantista, I., & Older-Gray, M.
(2000). Change and innovation in modern manufacturing practices: An expert panel survey of
U.K. companies. Human Factors and Ergonomics in Manufacturing & Service Industries, 10,
121–137.
http://dx.doi.org/10.1002/(SICI)1520-6564(200021)10:2<121::AID-HFM1>3.0.CO;2-5
Martin, R., Leach, D. J., Norman, P., & Silvester, J. (2000). The role of attributions in
psychological reactions to job relocation. Work & Stress, 14(4), 347–361.
http://dx.doi.org/10.1080/02678370010029186
Robertson, I. T., Baron, H., Gibbons, P., MacIver, R., & Nyfield, G. (2000). Conscientiousness
and managerial performance. Journal of Occupational and Organizational Psychology, 73, 171–
180. http://dx.doi.org/10.1348/096317900166967
Smith, N. J., & Nethercot, D. A. (2000). Evolution of design processes for structural steelwork.
Structural Engineer.
Papers published in practitioner journals and other organizational outlets
Challenger, R. (2012). Fire-related crowd behaviours: An alarming response. International
Fire Protection, 51, 77-79.
http://www.mdmpublishing.com/mdmmagazines/magazineifp/newsview/576/fire-relatedcrowd-behaviours-an-alarming-response
Page 11 of 30
Challenger, R. (2009). Understanding crowd behaviours: Report series for the Cabinet Office.
Blueprint, 58, 32.
Fraser, K. J., Leach, D. J., & Webb, S. (2009). Employee surveys: Guidance to facilitate
effective action, EWOP in Practice, 3, 16–23. ISSN: 1736-6399.
http://www.eawop.com/docs/EAWOPinPractice3%202009%20FINAL.pdf
Challenger, R. (2008). Developing doctrine and guidance – Research into crowd behaviour.
Blueprint, 53, 59.
Robertson, I. T. (2008). Winning friends – and influencing people. Public Servant, October, 51.
Robertson, I. T. (2008). Should I stay or should I go? Public Servant, May, 67.
Robertson, I. T. (2008). The secret of success – failure. Public Servant, February, 63.
Robertson, I. T. (2008). Making decisions when the heat is on. Public Servant, January, 59.
Siebers, P. -O., Aickelin, U., Battisti, G., Celia, H., Clegg, C., Fu, X., De Hoyos, R., Iona, A.,
Petrescu, A., & Peixoto, A. (2008). Enhancing productivity: The role of management
practices. Advanced Institute of Management Research (AIM) Working Paper No. 065February-2008. ISSN: 1744-0009. http://www.aimresearch.org/index.php?page=wp-065Enhancing-Productivity
Robertson, I. T. (2007). Promoting Dr Jekyll – ending up with Mr Hyde. Public Servant, July,
43.
Robertson, I. T. (2007). You’re so predictable. Public Servant, June, 43.
http://m.publicservice.co.uk/feature_story.asp?id=7797
Robertson, I. T. (2007). Capability reviews – dynamic reform or paralysis by analysis? Public
Servant, January, 45. http://m.publicservice.co.uk/feature_story.asp?id=7074
Robertson, I. T. (2006). Manage the pressure and find your resilience. Public Servant,
December, 38. http://m.publicservice.co.uk/feature_story.asp?id=7053
Robertson, I. T. (2006). Leading and managing – confuse them at your peril. Public Servant,
October, 43. http://www.publicservice.co.uk/feature_story.asp?id=6992
Clegg, C. W., & Spencer, C. (2005a). Blossoms.com. London, UK: Department of Trade and
Industry. http://www.esrc.ac.uk/my-esrc/grants/M551285002/outputs/read/1bc997e3-97014e34-860f-ecfdc73b96c5
Clegg, C. W., & Spencer, C. (2005b). Cisco HR. London, UK: Department of Trade and
Industry. http://www.esrc.ac.uk/my-esrc/grants/M551285002/outputs/read/2fd30edb-d6ec4313-9a29-d5338c2d64f5
Clegg, C. W., & Spencer, C. (2005c). Cisco Manufacturing. London, UK: Department of Trade
Page 12 of 30
and Industry.
Clegg, C. W., & Spencer, C. (2005d). Weavers of Nottingham Ltd. London, UK: Department
of Trade and Industry. http://www.esrc.ac.uk/myesrc/grants/M551285002/outputs/read/5429c61a-43b4-4738-bb62-71630019e356
Clegg, C. W., & Spencer, C. (2005e). E-business best practice. London, UK: Department of
Trade and Industry. http://www.esrc.ac.uk/myesrc/grants/M551285002/outputs/read/105eb2fc-3a8b-4050-955b-b7dccfb4e0ea
Heisig, P., & Holger, H. (2003). Benchmarking activities in Germany. Global Benchmarking
Network Review: A Worldwide Perspective, 2003/04, 32–35.
http://www.globalbenchmarking.org/publications/review
Books
Robertson, I. T., & Cooper, C. L. (2011). Well-being: Productivity and happiness at work.
London: Palgrave Macmillan. http://www.palgrave.com/products/title.aspx?pid=407174
Arnold J., Randall, R., Patterson, F., Silvester, J., Robertson, I., Cooper, C. et al. (2010). Work
psychology (5th ed.). ISBN: 10: 0273711210
http://catalogue.pearsoned.co.uk/educator/product/Work-Psychology/9780273711216.page
Challenger, R., Clegg, C. W., & Robinson, M. A. (2010). Understanding crowd behaviours.
Volume 1 – Practical guidance and lessons identified. London: Cabinet Office. ISBN: 987-011-430203-0.
http://www.tsoshop.co.uk/parliament/bookstore.asp?Action=Book&ProductId=978011430203
0
Challenger, R., Clegg, C. W., & Robinson, M. A. (2010). Understanding crowd behaviours.
Volume 2 – Supporting theory and evidence. London: Cabinet Office. ISBN: 987-0-11430204-7.
http://www.tsoshop.co.uk/parliament/bookstore.asp?FO=1194956&ProductID=978011430204
7&Action=Book
Heisig, P., Clarkson, P. J., & Vajna, S. (2010). Modelling and management of engineering
processes. London, UK: Springer. ISBN 978-1-84996-198-1.
http://www.springer.com/engineering/production+eng/book/978-1-84996-198-1
Challenger, R., Clegg, C. W., & Robinson, M. A. (2009). Understanding crowd behaviours: A
guide for readers. London: Cabinet Office. ISBN: 978-1-874321-20-0.
http://www.cabinetoffice.gov.uk/resource-library/understanding-crowd-behaviours-documents
Page 13 of 30
Challenger, R., Clegg, C. W., & Robinson, M. A. (2009). Understanding crowd behaviours:
Guidance and lessons identified. London: Cabinet Office. ISBN: 978-1-874321-22-4.
http://www.cabinetoffice.gov.uk/resource-library/understanding-crowd-behaviours-documents
Challenger, R., Clegg, C. W., & Robinson, M. A. (2009). Understanding crowd behaviours:
Supporting evidence. London: Cabinet Office. ISBN: 978-1-874321-24-8.
http://www.cabinetoffice.gov.uk/resource-library/understanding-crowd-behaviours-documents
Challenger, R., Clegg, C. W., & Robinson, M. A. (2009). Understanding crowd behaviours:
Simulation tools. London: Cabinet Office. ISBN: 978-1-874321-23-1.
http://www.cabinetoffice.gov.uk/resource-library/understanding-crowd-behaviours-documents
Challenger, R., Clegg, C. W., & Robinson, M. A. (2009). Understanding crowd behaviours:
Supporting documentation. London: Cabinet Office. ISBN: 978-1-874321-21-7
http://www.cabinetoffice.gov.uk/resource-library/understanding-crowd-behaviours-documents
Cooper, C. L., & Robertson, I. T. (2008). Stress mini toolkit. London: CIPD. ISBN: 1843982080.
http://www.cipd.co.uk/Bookstore/_catalogue/Coaching/9781843982081.htm
Holman, D., Wall, T. D., Clegg, C. W., Sparrow, P., & Howard, A. (Eds). (2008). Frontmatter,
in: The new workplace: A guide to the human impact of modern working practices.
Chichester, UK: John Wiley & Sons, Ltd. http://dx.doi.org/10.1002/9780470713365.fmatter
Heisig, P., & Orth, R. (2007). Knowledge management frameworks – An international
comparative study. Berlin: Eureki. ISBN – 13: 978-3-00-020575-0.
Heisig, P., & Eltrop, A. (2006). Best Practice Transfer in Deutschen Unternehmen. Ergebnisse
der ersten Deutschen Unternehmensstudie. Berlin. ISBN: 3-00-017936-4.
Heisig, P. (2005). Integration von Wissensmanagement in Geschäftsprozesse
[Integration of Knowledge Management into Business Processes]. Berlin.
(Ph.D. Technical University Berlin 2005, Series Reports from the Production Technology
Center Berlin). ISBN 3-00-017244-0.
Heisig, P., & Orth, R. (2005): Wissensmanagement Frameworks aus Forschung und Praxis –
Eine inhaltliche Analyse. Berlin. ISBN 3-00-015865-0.
Mertins, K., Alwert, K., & Heisig, P. (Eds.) (2005). Wissensbilanzen – Intellektuelles Kapital
erfolgreich nutzen und entwickeln. [Intellectual capital statements – Use and develop
intellectual capital successfully]. Berlin, Heidelberg: Springer-Verlag. ISBN 3-540-67484-5.
Bower, D. (2003). Management of Procurement (vol.1). Thomas Telford. ISBN: 072-7732218. http://dx.doi.org/10.1680/mop.32217
Cooper, D., Robertson, I. T., & Tinline, G. (2003). Recruitment and selection: A framework for
success. London: Thomson. http://www.amazon.co.uk/Recruitment-Selection-FrameworkSuccess-Psychology/dp/1861527810
Page 14 of 30
Mertins, K., Heisig, P., & Vorbeck, J. (Eds.) (2003). Knowledge management. Concepts and
best practices (2nd ed.). Berlin, Heidelberg, New York: Springer Verlag. (ISBN 3-540-004904). Chinese Edition by Tsinghua University Press, Peking 2004, ISBN: 7-302-09575-2/F 949.
Smith, N. J. (2003). Appraisal, risk and uncertainty. London: Thomas Telford Publishing.
ISBN: 0727731858.
http://www.thomastelford.com/books/bookshop_main.asp?ISBN=9780727731852
Smith, N. J. (2002). Engineering project management. Oxford, UK: Wiley-Blackwell. ISBN:
0632057378. http://eu.wiley.com/WileyCDA/WileyTitle/productCd-1405168021.html
Mertins, K., Heisig, P., & Vorbeck, J. (Eds.) (2001). Knowledge management: Best practices
in Europe. Berlin, Heidelberg, New York: Springer Verlag. ISBN: 3-540-67484-5.
Mertins, K., Kohl, H., Heisig, P., & Vorbeck, J. (Eds.) (2000). Benchmarking 2000 –
Benchmarking in der Dienstleistungswirtschaft [Benchmarking in the Service Industry]. Berlin:
Fraunhofer IPK.
Book chapters
Davis, M. C., & Challenger, R. (In press). Environmentally sustainable work behaviors. In P.
C. Flood & Y. Freeney (Eds.), Wiley Encyclopedia of Management: Organizational Behavior
(3rd ed., Vol. 11).
Daniels, K., Le Blanc, P., & Davis, M. (In press). The models that made job design. In
Peeters, M., de Jonge J., & Taris, T. (Eds.), An Introduction into Work Psychology.
McKay, A., & Kundu, S. (2011). A blueprint for engineering service definition. In I. Ng et al.
(Eds.), Complex engineering service systems (pp. 215–232). London: Springer-Verlag. ISBN:
978-0-85729-188-2. http://dx.doi.org/10.1007/978-0-85729-189-9_12
Smith, N., Bower, D., & Aritua, B. (2010). Risk management and procurement. In M.
Kagioglou & P. Tzortzopoulos P (Eds.), Improving healthcare through built environment
infrastructure (pp. 139–150). Oxford, UK: Wiley-Blackwell.
http://dx.doi.org/10.1002/9781444319675.ch10
Robertson I. T., & Flint-Taylor, J. (2009). Leadership, psychological well-being and
organisational outcomes. In S. Cartwright, & C. L. Cooper (Eds.), Oxford handbook on
organisational well-being. Oxford, UK: Oxford University Press.
http://dx.doi.org/10.1093/oxfordhb/9780199211913.003.0008
Clegg, C. W., Icasati-Johanson, B., & Bennett, S. (2008). e-Business: Future Prospects? In D.
Holman, T. D. Wall, C. W. Clegg, P. Sparrow, & A. Howard (Eds.), The New Workplace: A
Guide to the Human Impact of Modern Working Practices. Chichester, UK: John Wiley &
Sons, Ltd. http://dx.doi.org/10.1002/9780470713365.ch13
Page 15 of 30
Robertson, I. T. (2008). Employee selection and retention: The added value of psychological
well-being for peak performing organizations. In R. J. Burke, R.J. & C. L. Cooper (Eds.), The
peak performing organization. Oxford, UK: Oxford University Press.
http://routledge.customgateway.com/routledge-business/business-corporate-strategy/thepeak-performing-organization/employee-selection-and-retention-the-added-value-ofpsychological-well-being-for-peak-performing-organizations.html
Robertson, I. T., Lewis, C., & Robertson, S. (2008). Case study A: The benefits of ongoing
stress risk assessment: A law enforcement case study. In N. Chmiel (Ed.), An introduction to
work and organizational psychology (2nd ed.). Oxford, UK: Blackwell Publishing.
http://eu.wiley.com/WileyCDA/WileyTitle/productCd-EHEP001005.html
Robertson, I. T., & Tinline, G. (2008). Understanding and improving psychological well-being for
organisational effectiveness. In A. Kinder, R. Hughes, & C. L. Cooper (Eds.), Employee wellbeing support (pp. 39–49). Chichester, UK: John Wiley and Sons.
http://dx.doi.org/10.1002/9780470773246.ch3
Robertson, I. T., Tinline, G., & Robertson, S. (2008). Enhancing staff well-being for
organisational effectiveness. In R. J. Burke & C. L. Cooper (Eds.), Building more Effective
Organisations (pp. 110–126). Cambridge, UK: Cambridge University Press.
http://www.cambridge.org/aus/catalogue/catalogue.asp?isbn=9780521688529&ss=toc
Siebers, P. O., Aickelin U., Celia H., & Clegg C. (2008). Multi-agent simulation and
management practices. In F. Adam & P. Humphreys (Eds.), Encyclopedia of Decision Making
and Decision Support Technologies (pp. 645–652), Pennsylvania, USA: Idea Group
Publishing. ISBN13: 9781599048437. http://dx.doi.org/10.4018/978-1-59904-843-7.ch072
Bower, D. (2007). Project control using earned value techniques. In N. J. Smith (Ed.),
Engineering project management (pp. 164–178). Oxford, UK: Wiley-Blackwell.
http://eu.wiley.com/WileyCDA/WileyTitle/productCd-1405168021,descCd-description.html
Bower, D. (2007). Partnering. In N. J. Smith (Ed.), Engineering project management (pp. 279–
297). Oxford, UK: Wiley-Blackwell. http://eu.wiley.com/WileyCDA/WileyTitle/productCd1405168021,descCd-description.html
Mackie, P. J., & Smith, N. J. (2007). Road transport infrastructure – Business models, trends
and prospects. In OECD (Ed.), Infrastructure to 2030: Mapping policy for electricity, water and
transport (vol. 2, pp. 463–495). Paris: OECD.
http://www.oecd.org/document/49/0,3746,en_2649_36240452_38429809_1_1_1_1,00.html
Smith, N. J., & Bower, D. (2007). Projects and project management. In N. J. Smith (Ed.),
Engineering project management (pp. 1–13). Oxford, UK: Wiley-Blackwell.
http://eu.wiley.com/WileyCDA/WileyTitle/productCd-1405168021,descCd-description.html
Clegg, C. W. (2006). Automation / advanced manufacturing technology / computer-based
integrated technology. In S. Rogelberg (Ed.), Encyclopedia of Industrial and Organisational
Psychology (pp. 42–44), New York: Sage. ISBN: 9781412924702.
Page 16 of 30
http://www.sagepub.com/upm-data/11905_EntriesA.pdf
Clegg, C.W. (2006). Thinking differently about information technology, and about productivity.
In J. Wooley, & L. Mallinder (Eds.), Above the clouds: A guide to trends in changing the way
we work, European Foundation for Quality Management. Sheffield, UK: Greenleaf Publishing.
Robertson, I. T., & Nikolau, I. (2006). Multisource feedback and leadership development. In R
Burke & C.L. Cooper (Eds.), Inspiring leaders. London: Routledge.
http://www.routledge.com/books/details/9780415363037/
Bornemann, M., Edvinsson, L., Mertins, K., Heisig, P., Alwert, K., & Kivikas, M. (2005).
Wissensbilanzen – “Made in Germany” Ein Praxisbericht aus dem Mittelstand. [Intellectual
Capital Statement – Made in Germany. A practice report from small and medium-sized
businesses]. In K. Mertins, K. Alwert, & P. Heisig (Eds.), Wissensbilanzen – Intellektuelles
Kapital erfolgreich nutzen und entwickeln (pp. 41–53). Berlin, Heidelberg: Springer-Verlag.
Heisig, P. (2005). Europäische Aktivitäten zur Wissensbilanzierung – Ein Überblick.
[European activities for intellectual capital reporting – An overview]. In K. Mertins, P. Heisig, &
K. Alwert (Eds.), Wissensbilanzen – Intellektuelles Kapital erfolgreich nutzen und entwickeln
(pp. 337–359). Berlin, New York: Springer-Verlag.
Heisig, P. (2005). Stand und Zukunft des Wissensmanagements [Situation and future of
knowledge management]. In K. -G. Ciesinger, J. Howaldt, R. Klatt, & R. Kopp (Eds.),
Modernes Wissensmanagement in Netzwerken. Perspektiven, Trends und Szenarien.
[Modern knowledge management in networks. Perspectives, trends and scenarios] (pp. 71–
90). Wiesbaden: Deutscher Universitätsverlag.
Mertins, K., Heisig, P., & Alwert, K. (2005). Wissensbilanz. Instrument zur Kommunikation
und Steuerung des intellektuellen Kapitals. [Intellectual Capital Statement. Tool for
communication about and developement of Intellectual Capital]. In K. Mertins, P. Heisig, & K.
Alwert (Eds.), Wissensbilanzen – Intellektuelles Kapital erfolgreich nutzen und entwickeln (pp.
1–17). Berlin, New York: Springer-Verlag.
Shepherd, C., Holman, D., Axtell, C. M., & Clegg, C. W. (2005). Changes in modern
manufacturing practices. In W. Karwowski (Ed.), International encyclopaedia of ergonomics
and human factors (vol. 2). London, UK: Taylor and Francis. ISBN: 978-0-415-30430-6.
http://dx.doi.org/10.1201/9780849375477.ch406
Heisig, P. (2004). Der Wissensnavigator – Werkzeug zum Vernetzen, Bewerten und Steuern
der Wissensentwicklung. [The knowledge navigator – Tool for connecting, evaluating and
managing the knowledge development]. In H. -J. Bullinger (Ed.), Trendbarometer Technik.
Visionäre Produkte – Neue Werkstoffe – Fabriken der Zukunft (pp. 166-167). München:
Hanser-Verlag.
Bower, D. (2003). Partnering, benchmarking and incentive contracts. In J. R. Turner (Ed.),
Contracting for project management (pp. 81–104). London, UK: Gower.
http://www.ashgate.com/default.aspx?page=641&calctitle=1&pageSubject=2067&pagecount=
6&title_id=3839&edition_id=6634
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Brock, T., Camp, R., & Heisig, P. (2003). The GBN – past, present and future. In Global
benchmarking network review: A worldwide perspective 2003/04 (pp. 6–8), Reddish: Public
Service Partnership Ltd.
Heisig, P. (2003). Business process oriented knowledge management. In K. Mertins, P.
Heisig, & J. Vorbeck (Eds.), Knowledge management: Concepts and best practices (2nd ed.,
pp. 15–44). Berlin, New York: Springer Verlag.
Heisig, P., & Ina Finke, I. (2003). Wissensmanagement-Kompetenz-Check [Knowledge
management skill test]. In L. Rosenstiel & J. Erpenbeck (Eds.), Handbuch
Kompetenzmessung. Erkennen, verstehen und bewerten von Kompetenzen in der
betrieblichen, pädagogischen und psychologischen Praxis. [Handbook competence
measurement. Recognise, understand and evaluate competencies in the company,
pedagogic and psychological practice] (pp. 488–504)Stuttgart: Schaeffer-Poeschel Verlag.
Heisig, P., & Kohl, H. (2003). Benchmarking activities in Germany. In Global benchmarking
network review: A worldwide perspective 2003/04 (pp. 32–35), Reddish: Public Service
Partnership Ltd.
Mertins, K., Heisig, P., Finke, I., & Ulbrich, C. (2003): The Fraunhofer Knowledge
Management Audit (FKM-Audit). In K. Mertins, P. Heisig, & J. Vorbeck (Eds.), Knowledge
management: Concepts and best practices (pp. 45–65). Berlin, New York: Springer Verlag.
Scholl, W., & Heisig, P. (2003): Delphi study on the future of knowledge management –
Overview of the results. In K. Mertins, P. Heisig, & J. Vorbeck (Eds.), Knowledge
management: Concepts and best practices (2nd ed., pp. 179–190). Berlin, Heidelberg, New
York: Springer Verlag.
Smith, N. J. (2003). Roles and responsibilities in project contract management. In J. R. Turner
(Ed.), Contracting for project management (pp. 1–18). London, UK: Gower.
http://www.ashgate.com/default.aspx?page=641&calctitle=1&pageSubject=2067&pagecount=
6&title_id=3839&edition_id=6634
Heisig, P. (2002): Methode des Geschäftsprozessorientierten Wissensmanagements - GPOWM [Method of business process oriented knowledge management – GPO-WM] In R.
Reinhardt, & P. Pawlowsky (Eds.), Praxis des Wissensmanagements: Instrumente und
Interventionen [Practice of knowledge management: Instruments and interventions] (pp. 253274). Neuwied: Luchterhand-Verlag.
Heisig, P. (2002): GPO-WM: Methode und Werkzeuge zum geschäftsprozessorientierten
Wissensmangement. [GPO-WM: Method and tool for business process oriented knowledge
management]. In H. Müller, A. Abecker, K. Hinkelmann, & H. Maus (Eds.),
Geschäftsprozessorientiertes Wissensmanagement. [Business Process Oriented Knowledge
Management] (pp. 47–64). Berlin, Heidelberg: Springer-Verlag.
Page 18 of 30
Smith, N. J. (2002). Risk management. In J. Kelly, R. Morledge, & Wilkinson, S. (Eds.), Best
value in construction (pp.100–115). Oxford, UK: Blackwell Publishing.
http://bookshop.blackwell.co.uk/jsp/id/Best_Value_in_Construction/E9781405151849
Heisig, P. (2001). Business process oriented knowledge management. In K. Mertins, P.
Heisig, & J. Vorbeck (Eds.), Knowledge management: Best practices in Europe (pp. 13–36).
Berlin, New York: Springer Verlag.
Heisig, P. (2001). Secure tacit and external knowledge in the insurance industry – Thomas
Miller & Co. Ltd. In K. Mertins, P. Heisig, & J. Vorbeck (Eds.). Knowledge management: Best
practices in Europe (pp. 212–217). Berlin, New York: Springer Verlag.
Heisig, P., Berg, C., & Drtina, P. (2001). Open minded corporate culture and management
supports the sharing of external and internal knowledge – Phonak. In K. Mertins, P. Heisig, &
J. Vorbeck (Eds.), Knowledge management: Best practices in Europe (pp. 186–192). Berlin,
New York: Springer Verlag.
Heisig, P., Diethert, O., & Romanski, U. (2001). Measuring knowledge and generating
knowledge about the future – Skandia AFS and Skandia Lebensversicherungen AG. In K.
Mertins, P. Heisig, & J. Vorbeck (Eds.). Knowledge management: Best practices in Europe
(pp. 202–211). Berlin, New York: Springer Verlag.
Heisig, P., Runeson, J. (2001): Measuring intangible assets for sustainable business growth –
Celemi AB, medium-sized and fast growing. In K. Mertins, P. Heisig, & J. Vorbeck (Eds.).
Knowledge management: Best practices in Europe (pp. 157–164). Berlin, New York: Springer
Verlag.
Heisig, P., & Spellerberg, F. (2001). Knowledge management: The one company platform –
Arthur D. Little, Inc. In K. Mertins, P. Heisig, & J. Vorbeck (Eds.). Knowledge management:
Best practices in Europe (pp. 127–137). Berlin, New York: Springer Verlag.
Heisig, P., & Vorbeck, J. (2001). Benchmarking survey results. In K. Mertins, P. Heisig, & J.
Vorbeck (Eds.), Knowledge management: Best practices in Europe (pp. 97–123). Berlin, New
York: Springer Verlag.
Heisig, P., & Vorbeck, J. (2001). Cultural change triggers best practice sharing – British
Aerospace plc. In K. Mertins, P. Heisig, & J. Vorbeck (Eds.), Knowledge management: Best
practices in Europe (pp. 138–147). Berlin, New York: Springer Verlag.
Heisig, P., Vorbeck, J. (2001). Knowledge management and customer orientation – Hewlett
Packard Austria. In K. Mertins, P. Heisig, & J. Vorbeck (Eds.). Knowledge management: Best
practices in Europe (pp. 165–173). Berlin, New York: Springer Verlag.
Heisig, P., Vorbeck, J., & Niebuhr, J. (2001). Intellectual capital. In K. Mertins, P. Heisig, & J.
Vorbeck (Eds.), Knowledge management: Best practices in Europe (pp. 57–73). Berlin, New
York: Springer Verlag.
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Krause, F.-L., Mertins, K., Edler, A., Heisig, P., Hoffmann, I., & Helmke, M. (2001). Computer
integrated technologies and knowledge management. In G. Salvendy (Ed.): Handbook of
industrial enginnering: Technology and operations management (3rd. ed., pp. 177–226). New
York: John Wiley & Sons.
Mertins, K., Heisig, P., & Finke, I. (2001). Wissensmanagement-Audit: Benchmarks für den
Umgang mit Wissen [Knowledge management-audit: Benchmarks for handling knowledge]. In
K. Schwuchow, & J. Gutmann (Eds.), Jahrbuch Personalentwicklung und Weiterbildung.
[Yearbook of Employee Development and Training] (pp. 157–162). Neuwied: Luchterhand
Verlag.
Vorbeck, J., Heisig, P., Martin, A., & Schütt, P. (2001). Knowledge management in a global
company – IBM Global Services. In K. Mertins, P. Heisig, & J. Vorbeck (Eds.). Knowledge
management: Best practices in Europe (pp. 174–186). Berlin, New York: Springer Verlag.
Brake, K., Dörhage, W., Heisig, P., Münz, R., Schneider, B., & Reissert, B. (2000).
Handlungsfeld Austauschbeziehungen. [Action Area: Exchange Relations]. In Die
BerlinStudie: Strategien für die Stadt. Hrsg. Der Regierende Bürgermeister von Berlin [Berlin
study: Strategies for the city. Mayor of the city of Berlin] (pp. 37–72). Berlin: Regioverlag.
Heisig, P. (2000). Global best practice transfer. Der interne Best Practice-Transfer in
Unternehmen. http://www.innovation-aktuell.de/fb0040.htm.
Heisig, P. (2000). Benchmarking Knowledge Management und wissensorientierte Gestaltung
von Geschäftsprozessen [Benchmarking knowledge management and the knowledgeoriented design of business processes] . In R. Bühner (Ed.), Loseblattwerk Organisation,
Landsberg/Lech.
Smith, N. J. (2000). Roles and responsibilities in project procurement. In J. R. Turner, & S. J.
Simister (Eds.), The Gower handbook of project management (pp. 571–588). Gower
Publishing Ltd. http://www.amazon.co.uk/Handbook-Project-Management-RodneyTurner/dp/toc/0566081385
Presentations at peer-reviewed academic conferences
Beaumont, S., & Hughes, H. P. N. (2013). The effects of interdependent work design on
safety behaviours. Paper presented at the British Psychological Society Division of
Occupational Psychology Conference, Chester, UK, 9–11 January.
Davis, M. C., & Challenger, R. (2012). A socio-technical approach to sustainable intervention
design. Paper to be presented at the 2012 Academy of Management Annual Meeting, Boston,
Massachusetts, 3–7 May.
Bolton, L. E., Coyle, S. I., & Clegg, C. (2012). Where is socio-technical theory nowadays?
Exploring methods based on socio-technical principles for effective process redesign in the
Page 20 of 30
21st century. Presentation at the British Psychological Society (BPS) Division of Occupational
Psychology Annual Conference, Chester, UK, 11–13 January.
Hughes, H. P. N., & Robinson, M. A. (2012). Fieldwork with teams: Practical problems and
proposed solutions. Presentation at the Advancing the science of multiteam systems:
EAWOP Small Group Meeting, Varenna, Italy, 27–29 October.
Kelly, C., Machon, L., Hughes, H., Clegg, C., & Ross, D. (2012) Integrating business and
socio-technical perspectives for the design of telehealth services. Paper presented at the 2nd
International Conference on Applied Human Factors and Ergonomics in Healthcare, San
Francisco, CA, USA, 23–25 July.
Bolton, L. E. (2011). The role of the cost engineer during the early stages of design within the
aerospace industry: An organizational behaviour perspective. Presentation at the Association
of Cost Engineers (ACostE) Annual Conference, Coventry, UK, 2–3 November.
Bolton, L. E., Coyle, S. I., Drury, M. E., Clegg, C., Wiseall, S., Cadas, C., & Pepe, C. (2011).
Engineering systems design: The role of occupational psychology. Presentation at the British
Psychological Society (BPS) Division of Occupational Psychology Annual Conference,
Stratford-upon-Avon, UK, 12–14 January.
Bolton, L. E., & Hughes, H. P. N. (2011). Emerging issues in job design: Exploring the
dimensions of job crafting. Presentation at the 15th European Congress of Work and
Organizational Psychology, Maastricht, Netherlands, 25–28 May.
Challenger, R. (2011). Allocation of functions: A socio-technical systems perspective.
Presentation at the Human Factors and Ergonomics Society Europe Chapter Annual Meeting,
Leeds, UK, 19–21 October.
Coyle, S. I., Bolton, L. E., Drury, M. E., Hughes, H. P. N., & Clegg, C. W. (2011). Engaging
employees in becoming the masters of their own destiny: The role of organizational
psychology in engineering systems design. Presentation at the 15th European Congress of
Work and Organizational Psychology, Maastricht, Netherlands, 25–28 May.
Davis, M. C. (2011). A systems approach to promoting pro-environmental work behaviours.
Presentation at the 15th European Congress of Work and Organizational Psychology,
Maastricht, Netherlands, 25–28 May.
Drury, M. E., & Robinson, M. A. (2011). Do an employee’s perceived control and importance
of work-related discussions affect their task satisfaction? An interaction effect. Presentation at
the 15th European Congress of Work and Organizational Psychology, Maastricht,
Netherlands, 25–28 May.
Drury, M. E., & Robinson, M. A. (2011). The development of an integrated methodological
design for examining work tasks and their relationship with job-level outcomes. Presentation
at the British Psychological Society (BPS) Division of Occupational Psychology Annual
Conference, Stratford-upon-Avon, UK, 12–14 January.
Page 21 of 30
Hughes, H., Clegg, C. W. & Leach, D. J. (2011). Job crafting: A social network perspective.
Presentation at the British Psychological Society, Division of Occupational Psychology Annual
Conference, Stratford-upon-Avon, UK, 12–14 January.
Smith, N., Clegg, C., Challenger, R., & Aritua, B. (2011). Risk management in infrastructure
projects: Why a socio-technical systems approach makes sense. Presentation at the 11th
International Conference on Applications of Statistics and Probability in Civil Engineering,
Zurich, Switzerland, 1–4 August.
Ariyo, O. O., Heisig, P., Wilson, P. A., Harnden, M., & Clarkson, P. J. (2010). Using
connectivity models to support design reviews. Presentation at the 12th International
Dependency and Structure Modelling Conference (DSM’10), Cambridge, UK, 22–23 July.
http://papers.designsociety.org/using_connectivity_models_to_support_design_reviews.paper
.30372.htm
Challenger, R., & Clegg, C. W. (2010). Allocation of functions: A socio-technical systems
perspective. Presentation at the Applied Human Factors and Ergonomics 3rd International
Conference, Miami, FL, USA, 17–20 July.
Challenger, R., Davis M., Gulko, T., Robinson, M. A., & Clegg, C. (2010). Going ‘green’, going
forward: Research from the Centre for Socio-Technical Systems Design. Presentation at the
Going Green in the Workplace: Changing Employee Attitudes & Behaviours, Leading Edge
Symposium organised by the British Psychological Society (BPS) Division of Occupational
Psychology, London, UK, 26 April. http://dop.bps.org.uk/organisations/events/going-green-inthe-workplace-workshop-choices$.cfm
Challenger, R., Leach, D. J., Searle, B. J., & Clegg, C. W. (2010). Job crafting: Employees as
active agents. Presentation at the European Association of Work and Organisational
Psychology Small Group Meeting: The Future of Quality of Working Life in Europe and
Beyond, March 2010, Paris, France, 23–25 March. http://www.enop.ee/enop/ENOPNewsletter-58.pdf
Davis, M. C. (2010). Integration: The route to sustainable behavior? Presentation at the
Academy of Management Annual Meeting, Montreal, Canada, 6–10 August.
Davis, M. C., Leach, D. J., & Clegg, C. W. (2010). The physical environment: An evolving
topic. Presentation at the Academy of Management Annual Meeting, Montreal, Canada, 6–10
August.
Hughes, H., Clegg, C. W. & Leach, D. J. (2010). Organizational network analysis as a tool for
exploring 21st century work teams. Presentation at the 3rd International Conference on
Applied Human Factors and Ergonomics, Miami, FL, USA, 17–20 July.
Hughes, H. P. N., Robinson, M. A., Crowder, R. M, & Sim, Y. W. (2010). Agent-based
modelling and simulation: A tool for studying organisational behaviours? Presentation at the
British Psychological Society (BPS) Division of Occupational Psychology Annual Conference,
Brighton, UK, 13–15 January. http://dop.bps.org.uk/organisations/insights-research/divisionof-occupational-psychology-annual-conference-2010$.cfm
Page 22 of 30
Robinson, M. A., Hughes, H. P. N., Crowder, R. M., & Sim, Y. W. (2010). An agent-based
modelling approach to simulating team working. Presentation at the Applied Human Factors
and Ergonomics Conference, Miami, FL, USA, 17–20 July.
Challenger, R., & Clegg, C. (2009). Allocations of functions: Our perspective. Presentation at
the International Expert Workshop on Allocation of Functions, Zurich, Switzerland, 22–23
January. (Presentation at the workshop was by invitation only.)
Challenger, R., Clegg, C., & Robinson, M. A. (2009). When is a crowd not a crowd? A new
typology of crowd behaviours. Presentation at the British Psychological Society (BPS)
Division of Social Psychology Annual Conference, Sheffield, UK, 15–17 September.
http://abstracts.bps.org.uk/index.cfm?&ResultsType=Abstracts&ResultSet_ID=5352&FormDis
playMode=view&frmShowSelected=true&localAction=details
Challenger, R. & Hughes, H.* (2009). The drawbacks of a techno-centric mindset: Can agent
based modelling help us to better understand the consequences of organizational change?
Presentation at the 9th International Conference on Knowledge, Culture and Change in
Organisations, Boston, MA, USA, 24–27 June. (*Joint first-author)
http://m09.cgpublisher.com/proposals/262/index_html
Crowder, R. M., Hughes, H. P. N., Sim, Y. W., & Robinson, M. A. (2009). An agent based
approach to modeling design teams. Presentation at the 17th International Conference on
Engineering Design, Stanford University, Stanford, CA, USA, 24–27 August.
http://papers.designsociety.org/an_agent_based_approach_to_modeling_design_teams.pape
r.28840.htm
Davis, M. C., & Challenger, R. (2009). Promoting pro-environmental behavior in the
workplace: Reframing the green issue. Presentation at the Academy of Management Annual
Meeting, Chicago, IL, USA, 7–11 August.
Davis, M. C., Challenger, R., & Clegg, C. W. (2009). Climate change: A change in mindset?
A discussion of the potential for organisational psychologists to help green people’s
behaviours at work. Presentation at the 14th European Congress of Work and Organizational
Psychology, Santiago de Compostela, Spain, 13–16 May.
Davis, M. C., Challenger, R., & Clegg, C. W. (2009). Can occupational psychology help save
the planet...? A fresh look at being “green” at work. Presentation at the Division of
Occupational Psychology Annual Conference, Blackpool, UK, 14–16 January.
http://dop.bps.org.uk/organisations/insights-research/division-of-occupational-psychologyannual-conference-2009$.cfm
Drury, M. E., & Robinson, M. A.* (2009). Work tasks as predictors of job-level outcomes: A
novel methodological approach. Presentation at the British Academy of Management
Conference, Brighton, UK, 15–17 September. (* Joint first-author)
Page 23 of 30
Hughes, H. (2009). Methodological approaches to the study of green behavior: Can agent
based modeling save the day? Presentation as part of an Academy Themed Symposium at
the Annual Meeting of the Academy of Management, Chicago, IL, USA, 7–11 August.
Hughes, H. P. N., Robinson, M. A., Crowder, R. M., & Sim, Y. W. (2009). More than the sum
of its parts: An agent-based model of team work. Presentation at the 14th European
Congress of Work and Organizational Psychology, Santiago de Compostela, Spain, 13–16
May.
Hughes, H. P. N., Robinson, M. A., Crowder, R. M., & Sim, Y. W. (2009). An ironic truth? Is
simulation a more realistic way to study real-world engineering design teams? Presentation at
the 3rd International Conference on Design Principles and Practices, Berlin, Germany, 15–17
February.
Hughes, H. P. N., Robinson, M. A., Crowder, R. M., Sim, Y. W. (2009). Can multi-agent
systems help us to understand team-working? Presentation at the British Psychological
Society (BPS) Division of Occupational Psychology Annual Conference, Blackpool, UK, 14–
16 January. http://dop.bps.org.uk/organisations/insights-research/division-of-occupationalpsychology-annual-conference-2009$.cfm
Robinson, M. A., & Hughes, H. P. N. (2009). “Pass me a spanner!” Conducting organizational
research on team work. Poster at the 14th European Congress of Work and Organizational
Psychology, Santiago de Compostela, Spain, 13–16 May.
Sim, Y. W., Crowder, R. M., Robinson, M. A., & Hughes, H. P. N. (2009). An agent-based
approach to modeling integrated product teams undertaking a design activity. Presentation at
the American Society of Mechanical Engineers (ASME) International Design Engineering
Technical Conference & Computers and Information in Engineering Conference, San Diego,
CA, USA, 30 August – 2 September. http://dx.doi.org/10.1115/DETC2009-86957
Challenger, R., Leach, D., Clegg, C., & Stride, C. (2008). Testing a circular and dynamic
model of job design. Presentation at the Institute of Work Psychology Conference: Work,
Well-being and Performance, Sheffield, UK, 18–20 June.
Challenger, R., Robinson, M. A.*, & Clegg, C. W. (2008). Modelling crowd behaviour for new
facilities. Presentation at the Applied Human Factors and Ergonomics Conference, Las
Vegas, NV, USA, 14–17 July. (*Joint first-author)
Crowder, R. M., Sim, Y. W., Payne, T., Robinson, M. A., Jackson, H. P. N., & del Carmen
Romero Ternero, M. (2008). An approach to modeling integrated product teams. Presentation
at the American Society of Mechanical Engineers (ASME) International Design Engineering
Technical Conference & Computers and Information in Engineering Conference, Brooklyn,
New York, NY, USA, 3–6 August. http://dx.doi.org/10.1115/DETC2008-49441
Davis, M. C., & Griffin, M. (2008). Mad cows and angry farmers (all in a day's work?): An
examination of a stress process model in an animal welfare organisation. Presentation at the
British Psychological Society Postgraduate Occupational Psychology Conference.
Page 24 of 30
Heisig, P., Grebici, K., Ariyo, L., & Clarkson, P.J. (2008). Towards an integrated productprocess-rationale framework for the product life cycle. Presentation at the KIM Conference,
Reading, UK, 2–3 April.
Ilott, I., Munro, J., Patterson, M., Lekka, C., Rick, J., & Challenger, R. (2008). Clinical
guidelines: Challenging midwives’ autonomy and women’s choice. Presentation at the
International Confederation of Midwives (ICM) Triennial Congress, Glasgow, UK, 1–5 June.
Ilott, I., Rick, J., Booth, A., Patterson, M., & O’Neill, R. (2008). What do we know about the
development, implementation and impact of protocol-based care? A systematic literature
review. Presentation at the Royal College of Nursing International Nursing Research
Conference, Liverpool, UK, 8–11 April.
https://www.rcn.org.uk/development/researchanddevelopment/rs/Annual_conference_archive/
research2008/abstracts/Wednesday/11.30_-_13.00_symposium/symposium_14
O’Neill, R., Patterson, M., & Rick, J. (2008). Competing ideologies in maternity care: A
discourse analysis. Presentation at the Royal College of Nursing International Nursing
Research Conference, Liverpool, UK, 8–11 April.
https://www.rcn.org.uk/development/researchanddevelopment/rs/Annual_conference_archive/
research2008/abstracts/Wednesday/11.30_-_13.00_symposium/symposium_14
Ridgway, K., Cerulli, C., Davis, M., Challenger, R., Wiseall, S., Hill, P., Hollis, K., Clegg, C.
(2008). Designing the Factory of the Future. Presentation at the Applied Human Factors and
Ergonomics 2nd International Conference, Las Vegas, NV, USA, 14–17 July.
Siebers, P.O., Aickelin, U., Celia, H., & Clegg, C. (2008). An agent-based simulation of instore customer experiences. Presentation at the Operational Research Society Simulation
Workshop (SW08), Worcestershire, UK. http://ima.ac.uk/papers/siebers2008b.pdf
Celia, H., Clegg, C., Robinson, M. A., Siebers, P. O., Aickelin, U., & Sprigg, C. (2007). Using
intelligent agents to understand organisational behaviour. Presentation at the British
Psychological Society (BPS) Division of Occupational Psychology Annual Conference, Bristol,
UK, 10–12 January. http://dop.bps.org.uk/organisations/insights-research/division-ofoccupational-psychology-annual-conference-2007$.cfm
Celia, H., Clegg, C., Siebers, P.O., & Aickelin, U. (2007). Understanding the impact of
management practices and other factors on productivity in the UK retail sector. Presentation
at the 13th European Congress of Work and Organizational Psychology, Stockholm, Sweden,
9–12 May.
Heisig, P. (2007). Improving knowledge handling in business processes – The GPO-WM®
method. Presentation at the 8th European Conference on Knowledge Management,
Barcelona, Spain, 6-7 September.
Heisig, P. (2007): Professionelles Wissensmanagement in Deutschland - Erfahrungen, Stand
und Perspektiven. [Professional knowledge management in Germany – Experiences, current
state and perspectives] In: Gronau, N. (Hrsg.): 4. Konferenz Professionelles
Wissensmanagement - Erfahrungen und Visionen - 28. - 20. März 2007 in Potsdam, Berlin:
Page 25 of 30
GITO-Verlag 2007, Band 1, S. 3 – 19 – Keynote. http://www.community-ofknowledge.de/fileadmin/user_upload/attachments/Stand_WM07_Heisig_eureki_1.pdf
Ilott, I., Cooke, J., Patterson, M., Rick, J., Lekka, C., Booth, A., O’Neill, R., & Turgoose, C.
(2007). Standardising care: Is it shaping your practice? Presentation at the Community
Practitioners and Health Visitors Association (CPHVA) Annual Professional Conference,
Torquay, UK, 31 October – 2 November.
Ilott, I., Lekka, C., Patterson, M., Rick, J., Booth, A., O’Neill, R., & Turgoose, C. (2007).
Organisational change: A neglected aspect of protocol-based care? Presentation at the Royal
College of Nursing 2007 International Nursing Research Conference, Dundee, UK, 1–4 May.
Siebers, P.O., Aickelin, U., Celia, H., & Clegg, C. (2007). Using intelligent agents to
understand management practices and retail productivity. Presentation at the Winter
Simulation Conference, Washington DC, USA, 9–12 December.
http://ieeexplore.ieee.org/xpls/abs_all.jsp?arnumber=4419856&tag=1
Siebers, P.O., Aickelin, U., Celia, H. & Clegg, C. (2007). Understanding retail productivity by
simulating management practices. Presentation at the EUROSIM Congress on Modelling and
Simulation, Ljubljana, Slovenia, 9–13 September. http://www.xjtek.com/anylogic/articles/16/
Siebers, P. O., Aickelin, U., Celia, H., & Clegg, C. (2007). A multi-agent simulation of retail
management practices. Presentation at the Summer Computer Simulation Conference, San
Diego, CA, USA, July. http://arxiv.org/abs/0803.1598
Heisig, P. (2006). The GPO-WM® method for the integration of knowledge management into
business processes – The improvement tool for knowledge handling. Presentation at the 3rd
Asia-Pacific International Conference on Knowledge Management, Hong Kong, 11–13
December.
Heisig, P. (2006). Interner best practice transfer in Deutschland. Stand in Deutschen
Unternehmen und Praxisbeispiel. [Internal Best Practice Transfer in Germany. Situation in
German Corporations with Case Study] Presentation at theVDI-Conference “Ingenieurwissen
effektiv managen”, Berlin, 14–15 September.
Heisig, P. (2006). The GPO-WM® method for the integration of knowledge management into
business processes. Presentation at the I-KNOW'06 - 6th International Conference on
Knowledge Management, Graz, Austria, 6-8 September. (Proceedings pp. 331-337 - ISSN
0948-695x)
Heisig, P. (2005). Integration von Wissensmanagement in Geschäftsprozesse – Die GPOWM: Methode – Beispiel für ein partizipatives Vorgehen zur Template-basierten Analyse und
Gestaltung von WM. [Integration of knowledge management into business processes – The
GPO-WM: method – Case study for a participative approach for template-based analysis
and design of KM]. Presentation at the Wissensmanagement – Motivation, Organisation,
Integration: 7th Conference about Knowledge Management in Business and Administration,
München, Germany. (Proceedings CMP-WEKA-Verlag pp. 115 – 124).
Page 26 of 30
Robinson, M. A. (2005). The development and piloting of a novel methodology for determining
how designers spend their working time. Presentation at the 15th International Conference on
Engineering Design, Melbourne, Australia, 15–18 August.
http://papers.designsociety.org/the_development_and_piloting_of_a_novel_methodology_for_
determining_how_designers_spend_their_working_time.paper.23083.htm
Symposia and events organized at peer-reviewed academic conferences
Bolton, L. E., Coyle, S. C., & Clegg, C. (2012). The application and coherence of sociotechnical principles and techniques across different domains of practice. Symposium at the
4th International Conference on Applied Human Factors and Ergonomics, San Francisco, CA,
USA, 21–25 July.
Davis, M.C., Challenger, R., Russell, S.V. & Unsworth, K.L. (2012). Space to think: Promoting
workplace sustainability by making use of the physical environment. Professional
Development Workshop organized for the 2012 Academy of Management Annual Meeting,
Boston, MA, USA, 3–7 May.
Davis, M.C., Challenger, R. & Russell, S.V. (2012). Green Pursuits: Design of workplace
environmental sustainability interventions. Symposium organized for the 2012 Academy of
Management Annual Meeting, Boston, Massachusetts, 3–7 May.
Davis, M. C. (2010). Space that works: New directions and opportunities for research into
physical workspace. Symposium organized for the 2010 Academy of Management Annual
Meeting.
Davis, M. C. & Russell, S. V. (2010). Green shoots: New directions and opportunities for
workplace pro-environmental behavior research. Symposium organized by the authors for the
2010 Academy of Management Annual Meeting.
Hughes, H., & Clegg, C. W. (2010). Emerging issues in the study of work teams. Symposium
organised for the 3rd International Conference on Applied Human Factors and Ergonomics,
Miami, FL, USA, 17–20 July.
Challenger, R., Davis, M. C., & Hughes, H. P. N.* (2009). Putting the ‘behavior’ back into
green behavior: Encouraging pro-environmental actions in the workplace. All-Academy
Theme Symposium organised by the authors for the 2009 Academy of Management Annual
Meeting, Chicago, IL, USA, 7–11 August. (*Joint first-authors)
Research reports for organizations
Page 27 of 30
Bolton, L., Clegg, C., & Wiseall, S. (2012). Summary of existing skill sets within Rolls-Royce
(SILOET WP2.5.3, Deliverable 2.5.3e). Technical report submitted to Rolls-Royce plc/TSB,
September 2012.
Bolton, L., Melinard, A., & Clegg, C. (2012). Creating and embedding a cost-conscious culture
within Rolls-Royce (SILOET WP2.5.3, Deliverable 2.5.3e). Technical report submitted to
Rolls-Royce plc/TSB, April 2012.
Cichomska, K., Clegg, C., & Cadas, C. (2012). Email effectiveness in Rolls-Royce: The
effectiveness of current practices in writing, reading, organising and managing email.
Research report submitted to Rolls-Royce (SILOET WP3.6.1), October 2012.
Cichomska, K., Clegg, C., & Cadas, C. (2012). Meeting effectiveness in Rolls-Royce: The
effectiveness of current practices in organising, managing and attending meetings. Research
report submitted to Rolls-Royce (SILOET WP3.6.1), August 2012.
Davis, M.C. & Jayewardene, D. (2012). Rolls-Royce Accommodation Survey. Report
presented to Rolls-Royce plc., 9th March 2012
Coyle, S. I., Clegg, C. W., & Pepe, C. (2011). Recommended ‘to-be’ engineering system
socio-technical environment. Report generated in fulfilment of SILOET WP3.4.1.1
(Deliverable 3.4.1c). Research report submitted to Rolls-Royce plc, December 2011.
Bolton, L. (2011). Assessment of feasibility of process modelling and role design tools for unit
cost bidding process: Report generated in fulfilment of SILOET WP2.5.3 (Milestone 2.5.3c).
Research report submitted to Rolls-Royce plc, January 2011.
Bolton, L., & Clegg, C. (2011). Description of new unit cost bidding process: Report generated
in fulfilment of SILOET WP2.5.3 (Milestone 2.5.3d). Research report submitted to Rolls-Royce
plc, October 2011.
Bolton, L., & Clegg, C. (2011). Analysis of ‘as-is’ unit cost bidding process and associated
organizational and social issues: Report generated in fulfilment of SILOET WP2.5.3
(Deliverable 2.5.3a). Research report submitted to Rolls-Royce plc, April 2011.
Bolton, L., Clegg, C., & Wiseall, S. (2011). Recommended transition plan and changes for the
unit cost bidding process: Report generated in fulfilment of SILOET WP2.5.3 (Deliverable
2.5.3d). Research report submitted to Rolls-Royce plc, December 2011.
Machon, L., Hughes, H. P. N., Clegg, C. W. (2011). DSE knowledge sharing networks:
Interview findings and recommendations. Phase 3 empirical report submitted to Rolls-Royce,
December 2011.
Bolton, L., Clegg, C., & Wiseall, S. (2010). SILOET WP2.5 Cost engineering change
programme – A preliminary study. Research report submitted to Rolls-Royce plc, April 2010.
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Coyle, S. I., & Clegg, C. W. (2010). Analysis of the 'as-is' socio-technical environment: Report
generated in fulfilment of SILOET WP3.4.1.1 (Milestone 3.4.1b). Research report submitted to
Rolls-Royce plc, October 2010.
Drury, M., & Robinson, M. (2010). How analysts spend their time (HASTT). Final research
report submitted to Rolls-Royce, March 2010.
Hughes, H. (2010). Organizational network analysis: a tool for exploring knowledge sharing.
Preliminary Findings. Research report submitted to Rolls-Royce, October 2010.
Bolton, L., Challenger, R., & Clegg, C. (2009). Understanding and promoting collaborative
innovation across packing supply chains of fast moving consumer goods. Research report
submitted to Faraday, July 2009.
Crowder, R., Robinson, M., Hughes, H., Clegg, C., & Sim, Y.W. (2009). HIPARSYS work
package 3: Final report. Final research report submitted to Jaguar Land Rover and RollsRoyce, December 2009.
Davis, M. C. & Clegg, C. (2009). Considering the potential risk of office space. Research
report submitted to Rolls-Royce plc.
Hughes, H., Drury, M. & Clegg, C. (2009). Scenario planning workshop. Research report
submitted to Rolls-Royce following a scenario planning workshop on 8 April.
Davis, M. C. (2008). Workstation layouts. Research report submitted to Rolls-Royce plc.
Davis, M., Challenger, R., Clegg, C., & Healey, M. (2008).Understanding and promoting
green behaviour in the use of existing buildings. Research report submitted to Arup, May
2008.
Davis, M., O’Neill, R., & Clegg, C. (2008). Review of literature with relevance to open plan
office space. Research report submitted to Rolls-Royce, January 2008.
Hughes, H. (2008) Team working practices in the 1st XV rugby squad. Report submitted to
[Anonymous] Sports Club, April 2008.
Robinson, M., Jackson, H., Crowder, R., & Sim, Y. W. (2007). HIPARSYS work package 3:
Framework outlining variables, definitions, and research methods to be employed. Research
report submitted to Jaguar Land Rover and Rolls-Royce, July 2007.
Robinson, M., Jackson, H., Crowder, R., & Sim, Y. W. (2007). HIPARSYS work package 3:
Definition of project scope and parameters. Research report submitted to Jaguar Land Rover
and Rolls-Royce, January 2007.
Robinson, M. (2006). How designers spend their time (HDSTT). Final research report
submitted to Rolls-Royce, October 2006.
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Presentations delivered at organizational conferences
Bolton, L., Clegg, C., Wiseall, S., & Rhodes, M. (2012). Product Cost System Capability
Maturity Index at Rolls-Royce. Presentation at Design Systems Engineering Highspots,
Derby, UK, 16 May.
Bolton, L., Clegg, C., & Wiseall, S. (2010). Benchmark and assessment of the Rolls-Royce
cost system as part of a cultural change programme. Presentation at Design Systems
Engineering Highspots, Derby, UK, 16 June.
Crowder, R., Robinson, M., Sim, Y. W., & Hughes, H. (2009). HIPARSYS work package 3:
Modelling design teams. Final presentation at the HIPARSYS Open Day, as a public
dissemination requirement of the UK Technology Strategy Board, Derby, UK, 30 June.
Davis, M., Challenger, R., Clegg, C., & Jofeh, C. (2009). Understanding and promoting green
behaviour in the use of existing buildings. Presentation at Design for Human Performance,
Arup, London, UK, 26 February.
McGourlay, J., Ridgway, K., Davis, M., Challenger, R., & Clegg, C. (2009). Designing the
Factory of the Future. Presentation at Design for Human Performance, Arup, London, UK, 26
February.
Davis, M. C. (2008). Designing a “good” working environment. Presentation at the Higher
Education Facilities Management Network – Space Forum.
Jackson, H., Robinson, M., Crowder, R., Sim, Y. W., & Paine, T. (2007). Can we simulate
complex behaviours? Poster at the University Technology Partnership (UTP) Spring
Conference, Derby, UK, 27–28 March.
Robinson, M. (2007). How designers spend their time. Poster at the University Technology
Partnership (UTP) Spring Conference, Derby, UK, 27–28 March.
Robinson, M., Jackson, H., Crowder, R., Sim, Y. W., & Paine, T. (2007). Simulating teamwork
(HIPARSYS WP3). Presentation at the University Technology Partnership (UTP) Spring
Conference, Derby, UK, 27–28 March.
Robinson, M. (2006). How designers spend their time. Presentation at the University
Technology Partnership (UTP) Spring Conference, Derby, UK, 28–29 March.
Robinson, M., Clegg, C., & Crowder, R. (2006). Organisational modelling (HIPARSYS).
Presentation at the University Technology Partnership (UTP) Spring Conference, Derby, UK,
28–29 March.
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