\ STUDY VIA E-LEARNING/ DISTANCE OR CONTACT EDUCATION AND TRAINING COURSES COURSE 1 TRAIN THE TRAINER (Facilitator Course) 2 ASSESSOR COURSE 3 MODERATOR COURSE 4 DESIGN & DEVELOPMENT (LEARNING MATERIALS) COURSE DESCRIPTION The course is hands on with the learners being equipped with skills to prepare, conduct and evaluate a variety of learning activities through effective facilitation. The course is accredited against SAQA Unit Standard 117871, NQF Level 5 Credits: 10. Many learners go on to complete the assessor and moderator course after doing this one. This course is for people who assess or intend to assess candidates against unit standards and/or qualifications. People who have achieved this unit standard will be able to conduct assessments within their fields of expertise in line with the criteria for the registration of assessors. The course is accredited against SAQA Unit Standard 115753, NQF Level 5 Credits: 15. IQ SKILLS ACADEMY generic Moderator training course will equip learners with the required knowledge and skills to conduct moderation of outcomes-based assessment (internal or external). The Moderator training course will further your understanding of the National Qualifications Framework (NQF) and will help you in developing your skills and acquiring a variety of qualifications within the fields of Education Training and Development Practices and Human Resource Development. The course is accredited against SAQA Unit Standard 115759, NQF Level 6 Credits: 10. The purpose of this programme is to equip learning material developers and designers with the necessary knowledge, skills and attitudes to design and develop outcomes-based learning material. The course is accredited against the following SAQA Unit Standards: US 123401: Design outcomes-based learning programmes, Level 6, 15 credits & US 123394: Develop outcomes-based learning DURATION LEARNING MATERIALS PRICE 4 days R 3 400 3 days R 3 200 3 days R 3 200 4 days R 4 150 5 6 SKILLS DEVELOPMENT FACILITATOR COURSE MENTORING AND COACHING AND LEADERSHIP programmes, NQF Level 5, 10 credits. This course is meant for those who wish to be Skills Development Facilitators or anyone wishing to gain an in-depth understanding of the skills development environment, including outcomes-based education and training and quality assurance matters. People who do this programme will become experts in skills development facilitation. The course is accredited against the following SAQA Unit Standards: US 15221 - Provide information and advice regarding skills development and related issues US 252041 - Promote a learning culture in an organisation US 15218 - Conduct an analysis to determine outcomes of learning for skills development and other purposes US 15227 - Conduct skills development administration in an organisation US 15228 - Advise on the establishment and implementation of a quality management system for skills development practices in an organisation US 15232 - Coordinate planned skills development interventions in an organisation US 15217 - Develop an organisational training and development plan This MENTORING AND COACHING AND LEADERSHIP Programme is designed to assist companies to establish mentorship programmes in their companies which support their skills development initiatives and programmes. The purpose of this programme is to develop a passion, interest and aptitude for being a mentor. The role of work based mentors is key in equipping learners on learnerships, internships and work readiness programme to develop the skills required to access the job market and attain permanent employment. The course is accredited against the following SAQA Unit Standards: US 123398 Facilitate the transfer and application of learning in the workplace. NQF Level 5. Credits 5. 5 days R 4 050 3 days R 3 350 BUSINESS AND MANAGEMENT COURSES 7 PROJECT MANAGEMENT 8 CONFLICT MANAGEMENT 9 EMOTIONAL INTELLIGENCE 10 FINANCIAL AND BUDGET MANAGEMENT IQ SKILLS ACADEMY’s Project Management Course is designed to enhance the development knowledge and skills of Project Managers, Events managers, coordinators and all staff responsible for overseeing ad hoc projects in all areas of development management. The course is structured to facilitate actual project development of existing public and private sector projects and to facilitate and support Project Managers in their professional careers. This course is one of the very few that specialises in public sector and development applications. The course is accredited against the following SAQA Unit Standards: US 120383, US 123462 and US 123464 at NQF level 3 worth 20 credits. It is a Unit Standard Based Learning Program at NQF Level 5 worth 8 credits. 114226 is the SAQA Unit Standard ID. The person credited with this Unit Standard is able to identify and manage the resolution of personal conflict between persons or parties. The main focus will be on the workplace although the same principles can be used elsewhere. It is a Unit Standard Based Learning Program at NQF Level 5 worth 8 credits, 120305 is the SAQA Unit Standard ID. This Unit Standard will be useful to learners who are working within the Public Sector, Local Government, commercial or community environment. It will enable learners to apply knowledge, skills and insight in leadership as part of their job. This standard will also add value to public officials involved in integrated development planning, public sector management or administration specialities. It is a Unit Standard Based Learning Program at NQF Level 4 worth 4 credits. 110493 is the SAQA Unit Standard ID. This Unit Standard is intended for people who are, or seek to be, employed in the local economic development sector. It introduces the learner to basic concepts applicable to budgeting and financial management. It also provides an understanding of these concepts in action by applying them in the local economic development context. 5 days R 6 550 3 days R 3 950 3 days R 3 850 2 days R 3 450 11 FINANCIAL FOR NON-FINANCIAL MANAGERS Financial management is a vital part of managing operations; but we do not have to be financial experts or qualified accountants to understand and use financial management tools. This Skills Learning Program is at NQF Level 4 worth 9 credits. This course is intended for managers of small businesses and junior managers of business units in larger organisations. The objective of the course is to take you through the basic principles and techniques of organizational finance. The term business implies a small business, cost centre, section or department. Junior managers include, but are not limited to team leaders, supervisors, first line managers and section heads. The position is term is used to describe the first level of management in an organisation at which an employee has other employees reporting to him/her. The course is accredited against the following SAQA Unit Standards: US 13941- Apply the budget function in a business unit NQF Level 4. Credits 5: US10388 - Interpret basic financial statements. NQF Level 4. Credits 3. 3 days R 3 400 12 BASIC FIRST AID It is a Unit Standard Based Learning Program at NQF Level 3 worth 2 credits. 116534 is the SAQA Unit Standard ID. This unit standard is for persons who are responsible to apply first aid in a working place. It is a Unit Standard Based Learning Program at NQF Level 3 worth 4 credits. 114941 is the SAQA Unit Standard ID. This unit standard provides a broad introduction to HIV/AIDS in the workplace. It introduces knowledge about HIV/AIDS that will enable learners to be informed and caring workers in an industry and managers to develop appropriate policies to deal with the pandemic. The focus is knowledge, skills, values and attitudes in relation to the learner and management with a view to creating a caring environment in the workplace and the community. It is a Unit Standard Based Learning Program at NQF Level 4 worth 8 credits. 120392 is the SAQA Unit Standard ID. This Unit Standard is useful for learners who will be working within a Public Sector, Local 1 day R 1 500 2 days R 2 500 3 days R 3 400 13 HIV/AIDS’ MANAGEMENT AT THE WORKPLACE 14 KNOWLEDGE MANAGEMENT Government, commercial or community environment, and will fulfil a leadership role as part of their job. This Unit Standard will also add value to public officials who are seeking to develop a career pathway towards an accomplished integrated development planner or public sector management and administration specialist. 15 MONITORING & EVALUATION ADVANCED National Certificate: Ward Committee Governance Public Speaking / Presentation Skills It is a Unit Standard Based Learning Program at NQF Level 5 worth 15 credits. 337059 is the SAQA Unit Standard ID. This Unit Standard is intended for learners who do not necessarily have formal training in monitoring and evaluation and who need to be able to apply knowledge of monitoring and evaluation in an authentic situation. It will be useful for learners in the Public Sector including, but not limited to; Monitoring and Evaluation Specialists, Monitoring and Evaluation Practitioners, Unit Heads and External Evaluators, as well as to other learners who are engaged in monitoring and evaluation activities in Non Governmental Organisations and the Private Sector. The purpose of the qualification is to enable qualifying learners to apply the relevant competences required for proactive participation as a Ward Committee member so that they achieve municipal objectives. The learning outcomes contained in this qualification are based on the competencies required to contribute to the effectiveness of municipal processes from a Ward Committee perspective. The learners entering this qualification may come from various backgrounds and will be persons who have been nominated by their community onto a Ward Committee to represent the needs of the community, while archiving municipal objectives. It will create an opportunity for the learner to be exposed to various municipal processes and pursue a learning pathway in counselling for Local Government. The qualifying learner will be able to participate actively in overall democracy through proactive community involvement in local government processes. It is a Unit Standard Based Learning Program at NQF Level 4 worth 2 credits. 242840 is the SAQA Unit Standard ID. Fact: 91% of people are afraid to make a presentation in front of others. These people spend hours worrying and struggling if asked to make a presentation. A 5 days R 5 550 45 days R 20 000 2 Days R 2 800 great presenter has two unique qualities, appropriate skills and personal confidence. This confidence comes from knowing what you want to say, and being comfortable with your communication skills. In this workshop, you will master the skills that will make you a better speaker and presenter. The course includes dynamic trainee/trainer interactions and discussions, written and oral exercises, voice recordings, case studies, reflection, quizzes and a workbook for each participant to take back to the workplace. Target Audience 16 PUBLIC FINANCE AND ADMINISTRATION 17 RECORDS MANAGEMENT This workshop is designed for everyone who needs to make a presentation in front of 3 people or 100 people – sales representatives, managers, team leaders, product specialists and anyone who would like to improve their presentation skills It is a Unit Standard Based Learning Program at NQF Level 5 worth 12 credits. 119352 is the SAQA Unit Standard ID. Learners working towards this standard will be working within a Public Sector environment, specialising in Public Finance Management and Administration, where the acquisition of competence against this standard will add value to one's job. This standard will also add value to public officials who are seeking to develop a career pathway towards becoming an accomplished public finance management and administration specialist. It is a Unit Standard Based Learning Program at NQF Level 4 worth 4 credits. 110009 is the SAQA Unit Standard ID. This Unit Standard is intended for learners working in Administration in commercial and non-commercial organisations and is intended to enable them to manage administrative records. It is also applicable to learners working in other sub-fields who are responsible for keeping records of an administrative nature. Learners will be well positioned to extend their learning and practice into other areas in the business environment, or to strive towards professional standards and practice at higher levels. 5 days R 5 200 2 days R 3 700 18 STRATEGIC MANAGEMENT 19 STRESS MANAGEMENT 20 SUPERVISORY MANAGEMENT 21 TIME MANAGEMENT It is a Unit Standard Based Learning Program at NQF Level 4 worth 4 credits. 114585 is the SAQA Unit Standard ID. The qualifying learner will be able to define the concept of strategic planning: discuss and explain the role of the various organisational structures in business performance; supervise and monitor expenditure as a crucial aspect of business performance and analyse marketing objectives. The learner will be able to identify and rectify problems occurring in a/own business and develop various attributes of a/own business venture to improve performance. It is a Unit Standard Based Learning Program at NQF Level 3 worth 4 credits. 254222 is the SAQA Unit Standard ID. Learners credited with this unit standard will be able to better manage their own health and wellness. 2 days R 4 700 2 days R 1 800 This course is aimed at newly appointed managers, company supervisors and team leaders. It helps supervisors understand their roles and provides them with tools for achieving sustainable organizational goals. It focuses upon setting clear outputs for subordinates and monitoring these in line with improving performance and productivity. It explores the skills and behaviours needed for managing oneself and building high performing teams. The course is accredited against the following SAQA Unit Standard: US 14667: Describe and apply the management functions of an organization, Level 4, 10 credits. This course is for any individual who wants to improve their time 3 days R 4 600 2 days R 3 400 management skills at the hand of prioritising, delegating, setting goals, and creating work plans. It is a Unit Standard Based Learning Program at NQF Level 2 worth 4 credits. 14342 is the SAQA Unit Standard ID. This Unit Standard introduces a holistic approach to time management that will enable learners to be efficient workers and lead a balanced lifestyle. 22 CONFLICT RESOLUTION It is a Unit Standard Based Learning Program at NQF Level 5 worth 8 3 days R 2 900 2 days R 3 500 credits. 114226 is the SAQA Unit Standard ID. The qualifying learner assessed as competent against this unit standard will be able to analyse and interpret conflict in their area of operation and contribute towards a conflict resolution/management strategy. This competence contributes towards better understanding of communities and effective intervention strategies. Achievement of this unit standard will enhance the learner`s ability to guide a community development project to its successful implementation and enhance employment opportunities in Conservation and Community Conservation. 23 START AND MANAGE A SMALL BUSINESS It is a Unit Standard Based Learning Program at NQF Level 1 worth 3 credits. 10009 is the SAQA Unit Standard ID. This Course focuses on all the important aspects involved in starting your own small business. Students would gain perspective on Small, Medium and Micro Enterprises, as well as the external factors that have an influence on them. Attention is given to the process of establishing a business, which involves the generating of business ideas, determining which of these are feasible and have potential, as well as what means of marketing would be used. One cannot merely jump into such a venture without giving proper thought to all the contributing factors. A very important part of this course is therefore aimed at teaching students how to do calculations to determine their business needs, potential market, viability, expected income, cash budgeting, financial risks, etc. This leads to the establishment of a business plan, which in turns involves certain legal requirements. Setting up a successful business involves a lot of technical aspects like registration, testing, licensing, and compliance to legislation. For this reason, the course deals with labour legislation such as Employment contracts, Equity Acts and Labour Relations Acts. 24 PROCUREMENT AND TENDERING This programme helps small business owners, entrepreneurs and office administrators to learn the following areas of tendering. The course is accredited against the following SAQA Unit Standards: US 114593 at NQF level 4 worth 5 credits. The qualifying learner will be able to: Identify information resources of available business and new markets accessed through tendering processes. Analyse tender documents for viability in the new venture context. Demonstrate an understanding of the relationship between costs, revenue and profits in securing the tender. Negotiate with suppliers and investigate products/services to apply competitive tender costing. new 2 days R 3 400 25 RECRUITMENT AND SELECTION PROCESS It is a Unit Standard Based Learning Program at NQF Level 4 worth 8 3 days R 3 950 5 days R 5 250 2 days R 3 250 credits. 13952 is the SAQA Unit Standard ID. This unit standard is intended for managers of small businesses and junior managers of business units in larger organisations. The term business unit in this unit standard implies a small business, cost centre, section or department. Junior managers include, but are not limited to team leaders, supervisors, first line managers and section heads. The position or term is used to describe the first level of management in an organisation at which an employee has other employees reporting to him/her 26 SUPPLY CHAIN MANAGEMENT It is a Unit Standard Based Learning Program at NQF Level 5 worth 15 credits. 119345 is the SAQA Unit Standard ID. Learners working towards this standard will be working within a Public Sector environment, specialising in Public Finance Management and Administration, where the acquisition of competence against this standard will add value to one's job. This standard will also add value to public officials who are seeking to develop a career pathway towards becoming an accomplished public finance management and administration specialist. 27 OFFICE ADMINISTRATION An Office Administrator of an organisation coordinates the work system within a given office or division. Whether it is keeping files and records up to date or marketing a product or service, keeping things organised and structured is the main objective. Office Administrators function at the heart of any company, so it is essential that they carefully plan what outcomes and results are expected from employees in order to ensure functionality and efficiency. They usually lead and manage a group of clerks, so basic human resources skills are also essential. Although the size of a specific organisation determines what tasks an office administrator has to do, the general functions that could possibly fall under this umbrella include the following: overseeing office equipment, stock taking, procuring and budgeting for office supplies, filing documents, compiling progress reports, drafting correspondence for management, scheduling appointments, dealing with office queries, distributing payroll documents, employee orientation, etc. If you're interested in working with people and seeing to it that an office, division or department within an organisation runs smoothly, this course is ideal for you. The course is accredited against SAQA Unit Standard 110009, NQF Level 4 Credits: 4.