DIRECTIONS IN
AUSTRALIA
NEW ZEALAND POLICING
2012 > 2015
The Standing Council on Police
and Emergency Management
JUNE 2012
PREVENTING CRIME
IS BETTER THAN
RESPONDING TO CRIME
AFTER THE EVENT…
Hon. Anne Tolley
New Zealand Minister of Police
> CONTENTS
4>INTRODUCTION
6>PRINCIPLES
8 > DIRECTION #1 Communities
10> DIRECTION #2 Crime
12> DIRECTION #3 Safety
14> DIRECTION #4 Resources
16> CONTACT US
Acknowledgements
The Standing Council on Police and Emergency
Management and the Australia New Zealand
Policing Advisory Agency wish to acknowledge
and thank representatives of police jurisdictions,
national common policing organisations
and institutes, Commonwealth, government
and justice agencies who contributed to the
development of this document.
> INTRODUCTION
The Standing Council on Police and Emergency Management
[ SCPEM ] comprises all Australian and New Zealand Ministers
who have responsibility for police and emergency services.
The purpose of SCPEM is to “promote a co-ordinated national response to law
enforcement and emergency management issues. SCPEM looks to develop
a shared framework for co-operation and a basis for strategic directions for the
policing and emergency services of Australia and New Zealand.”
Ministers exercise their high level governance of policing through the Directions
in Australia New Zealand Policing (the Directions).
These Directions have two parts – a set of principles to guide all policing activities
and four directions that focus on communities, crime, safety and resources.
Together they provide policing organisations with leadership, support and guidance
in order to preserve community safety and security.
The Directions will position policing organisations to better meet challenges such
as changing community needs and expectations, an ageing, growing and diverse
population, rapid technological change, a tightening labour market, natural disasters,
national security and adaptive, organisational and transnational crime. Translating
these Directions into practice will enable police to meet these challenges and
maintain quality services in the current economic climate.
Community expectations and demand on services continue to challenge policing
organisations. Effective management and development of policing services to address
these challenges will lead to greater community confidence, trust and support.
SCPEM commends this document to all those involved in policing and acknowledges
the vital role policing plays in the safety and security of our communities.
Standing Council on Police
and Emergency Management
June 2012
4
Directions in Australia New Zealand Policing 2012 > 2015
Purpose
Vision
Governance
The Directions reflect Ministerial priorities for policing under a shared vision and
a joint commitment to safe and secure communities in Australia and New Zealand.
They guide strategic planning and activities for policing organisations of Australia and New Zealand from 2012 to 2015, and beyond. The Directions focus on
what policing organisations need to strategically achieve, rather than prescribing how they should be achieved.
Safe and secure communities in Australia and New Zealand.
SCPEM exercises high level governance for policing organisations, including
law enforcement and non-operational organisations, through the Directions. SCPEM’s terms of reference note it has responsibilities that include:
• law enforcement issues such as police powers, criminal offences and
the sharing of intelligence
• advancement of the professionalism of policing
• national leadership on emergency management (all hazards) and disaster Reporting
resilience, including national policies and priorities.
All policing organisations in Australia and New Zealand are expected to address the Directions in their strategic and business plans.
The Australia New Zealand Policing Advisory Agency (ANZPAA) will collate an annual report to SCPEM on jurisdictional activities in support of the Directions.
> INTRODUCTION
5
> PRINCIPLES
The following principles form an overarching
approach to all policing activities. Applying these
principles will promote better interoperability.
Collaboration >
Policing organisations should
work together with each other
and partner agencies in:
• supporting collective policy formulation,
and research and development
• developing common standards and
agreed protocols
• sharing information to effectively deliver
integrated and co-ordinated responses
to common policing issues
• building and making available a central
body of knowledge.
6
Directions in Australia New Zealand Policing 2012 > 2015
Professionalism >
Policing organisations should ensure professionalism is
evident in the leadership and conduct of all employees by:
• promoting individual integrity and ethical
behaviour
• building respectful cultures
• implementing strategies which enhance professionalism.
Accountability >
Policing organisations should
continue to build community
trust and confidence, and
enhance public perceptions
of police legitimacy by:
• being responsive to the communities
they serve
Value >
Policing organisations should achieve maximum value in
their use of resources by:
• identifying ways to reduce duplication of
effort and promote consistency
• optimising business processes and systems
• pursuing opportunities to reduce costs.
• exercising proper authority and discretion
• responsibly managing their corporate
environment
• being sensitive and responsive to safety,
privacy and security concerns.
> PRINCIPLES
7
> DIRECTION #1
Communities
Cohesive and resilient communities are places where people
feel safe. Police play an important role in maintaining these
communities by proactively managing the environment in which
policing occurs and working together to ensure expectations
of policing are understood and addressed.
8
> 1.1 STRENGTHENING COMMUNITIES
> 1.3 WORKING WITH COMMUNITY DIVERSITY
Policing organisations should help build
strong communities by:
• applying problem solving, including innovative approaches to community needs
• supporting community derived safety and security initiatives
• working in a co-ordinated way with other
organisations on integrated responses
• supporting efforts to improve community resilience.
•
•
•
> 1.2 ENGAGING WITH COMMUNITIES
> 1.4 REDUCING VICTIMISATION
Policing organisations should foster community involvement by:
• providing quality services taking into account public feedback
• building enduring relationships through
communication and consultation
• taking opportunities to share information and encourage participation
• being sensitive and responsive to community concerns.
Policing organisations should support victims Directions in Australia New Zealand Policing 2012 > 2015
•
•
•
•
Policing organisations should work with Indigenous, diverse and remote communities by:
ensuring the needs of those communities are well understood in delivering policing services
ensuring policing staff are deployed with skills and support appropriate to those communities
participating in collaborative approaches with
other agencies.
and potential victims of crime by:
keeping victims of crime informed
sharing information on safety and security
building relationships with ‘at risk’ groups vulnerable
to criminality
working with social and justice partners to
develop alternative approaches to reduce crime and victimisation.
“
IN BOTH PROVIDING REAL TIME INFORMATION
AND COUNTERING RUMOURS, HELPING US BECOME
MORE EFFECTIVE IN SUPPORTING AND SERVING
THE USE OF SOCIAL MEDIA WAS INVALUABLE
”
THE NEEDS OF THE COMMUNITY
Engaging with the community in a crisis
Reducing Victimisation
“Through the use of social media, we were able to communicate
directly to the people affected by the 2011 Queensland floods.
This was invaluable in both providing real time information
and countering rumours, helping us become more effective in
supporting and serving the needs of the community.”
Australian Capital Territory Policing has for many years used
an online system that supports police in arranging referrals
for a wide and varied range of social, welfare and support services
for victims of crime, families needing specialist support, youth
support, drug and alcohol abuse, and people with gambling,
mental health and homelessness issues. Victoria and Queensland
Police are trialling this system which has already seen referrals
substantially increasing, improving the chances for early
interventions to reduce both offending and victimisation.
Commissioner Bob Atkinson APM, Queensland Police Service
Keeping the community informed
In response to the 2009 Victorian Bushfires Royal Commission
Report, the Victorian Government piloted a national telephony
based warning system which alerts communities to emergencies
by sending a recordedvoice message to landline telephones
and an SMS to mobiles.
Eyewatch
The New South Wales Police Force has applied the
Neighbourhood Watch concept in an innovative way through
Project Eyewatch. Project Eyewatch gives the community
the ability to participate in active crime prevention activities
in a way never seen before – online 24/7 using social networks.
Feedback from the public has been overwhelmingly positive,
enabling New South Wales Police Force to keep in touch with
their communities’ needs and issues.
Collaboration between and across governments
Policing the Anangu Pitjanjatjara Yankunytjatjara Lands and the
Ngaanyatjarra, Pitjantjatjara and Yankunytjatjara (APY-NPY)
Lands of central Australia present uncommon challenges.
The Cross-border Justice Project involves the jurisdictions and
governments of Western Australia, South Australia and the
Northern Territory applying constitutional principles in a new
way, in co-operation with the Commonwealth Government.
Enabling legislation, supported by a memorandum of understanding
incorporating standard operating procedures agreed by the
Police Commissioners, work to promote partnerships in providing
safer communities and access to facilities, services and resources
for people in the APY-NPY Lands.
> DIRECTION #1 Communities
9
> DIRECTION #2
Crime
The increasingly complex and challenging crime environment
demands policing efforts that apply available resources
to best effect, and which are forward looking and innovative.
The need for collaborative policing nationally and internationally
will continue to grow as local crime prevention and
investigation demands continue.
> 2.1 PREVENTING CRIME
> 2.3 COMPLEX AND ADAPTIVE CRIME
Policing organisations, in partnership with the Policing organisations should anticipate new or community and other relevant stakeholders, should develop and implement crime prevention strategies by:
• targeting the underlying causes of crime
• reducing opportunities and conditions for crime
to occur or reoccur
• working with other agencies and community organisations in joint prevention activities
• raising awareness of ways to prevent crime in the community.
•
•
•
•
> 2.2 SOLVING CRIME
Policing organisations should enhance
investigations by:
• effectively using intelligence from a wide range of sources
• improving the skills and knowledge of investigators
• facilitating greater cross-border information sharing and collaboration
• participating in multi-agency initiatives and
taskforces.
10
Directions in Australia New Zealand Policing 2012 > 2015
adaptive forms of crime, including cyber crime, transnational, and serious and organised crime, by:
monitoring global crime trends and developments
implementing cross-jurisdictional guidelines and information sharing protocols
using innovative techniques, supported by
intelligence, to target potential crime
working with international partners regarding transnational threats.
> 2.4 DEVELOPING NEW APPROACHES
Policing organisations should seek innovative •
•
•
•
ways to reduce criminal activity by:
developing strategies to quickly and effectively
fill capability gaps, such as digital intelligence
gathering and analysis
working with other agencies on counter measures
not limited to enforcement
applying technology and forensic science
capabilities to best effect
identifying issues and providing advice in relation to potential legislative and procedural matters.
“
THERE WILL BE A BALANCE WITH RESPONSE,
INVESTIGATION AND RESOLUTION – BUT PREVENTION
WILL BE A PRIORITY EMPHASIS THROUGHOUT.
THIS WILL ULTIMATELY ENSURE WE HAVE A SAFER
COMMUNITY IN WHICH TO LIVE, WORK AND VISIT
”
Preventing Crime
Serious and organised crime protocols
“Preventing crime is better than responding to crime after the
event. The Prevention First strategy puts prevention at the
very forefront of policing. It will fundamentally transform the
way police do their jobs. There will be a balance with response,
investigation and resolution – but prevention will be a priority
emphasis throughout. This will ultimately ensure we have a safer
community in which to live, work and visit.”
The Protocols on information sharing and for multi jurisdictional
investigations in relation to serious and organised crime
are important tools established to improve combating crime.
Signed by Police Commissioners, the Protocols provide for
cross-jurisdictional prioritisation and co-ordination of operations,
with structures and processes to ensure criminal activities do
not exploit jurisdictional boundaries. The implementation of these
Protocols represent a major achievement in the fight against
organised and serious crime in Australia and New Zealand.
Hon. Anne Tolley, New Zealand Minister of Police
Using the latest technology to solve crime
“ANZPAA National Institute of Forensic Science, in conjunction
with forensic laboratories and CrimTrac, are continuing to
ensure that forensic scientists use the latest technology, through
the Advancing DNA Analysis Project. There are numerous
benefits in using the new DNA analysis system, particularly in
solving more crime, reducing recidivism and identifying missing
persons and disaster victoms.”
Mr Jon White, CEO ANZPAA
Transnational Crime
The global criminal environment today is complex, borderless
and dynamic. With criminal groups active at local, national and
international levels, investigations are increasingly likely to have an
international context. Criminal activities are adaptive to emerging
technologies and require law enforcement to be similarly so.
The Australian Federal Police provides a first point of contact for
overseas law enforcement enquiries through its international
liaison officer network and through its role as the National Central
Bureau for Interpol in Australia.
> DIRECTION #2 Crime
11
> DIRECTION #3
Safety
Policing organisations play a vital role in keeping
communities safe. It is important for policing agencies
to provide reassurance and develop strategies that
respond to community perceptions of safety.
12
> 3.1 PUBLIC SAFETY
3.3 EMERGENCIES AND DISASTERS
•
•
•
Policing organisations should minimise the risks Policing organisations should contribute to safety in public places, including at events, community gathering places, and transit hubs by:
working with communities to raise awareness of ways to keep safe
working with communities and other agencies to contribute to improved event and space management
providing cross-border operational support for high
risk events.
and effects of emergency and disaster situations on the community by:
• regularly reviewing and improving multi-agency emergency management plans and responses,
including disaster victim identification
• developing and adopting systems and processes that enable interoperability
• working with partners to develop and maintain preparedness.
> 3.2 ALCOHOL AND OTHER DRUGS
3.4 ROAD SAFETY
•
•
•
•
Policing organisations should contribute to Policing organisations should aim to reduce the impact of alcohol and drug-related harm by:
continuously improving education, awareness and enforcement strategies
developing innovative approaches with ‘at risk’ groups
continuing to work with communities and partners on harm reduction
supporting new ways of using science and technology in alcohol and drug detection.
Directions in Australia New Zealand Policing 2012 > 2015
•
•
•
improved road user behaviour and safety by:
maintaining a high public profile in education and enforcement, including working with partners to develop and promote road safety programs
investigating and learning from causes of crashes
taking part in multi-agency and cross-jurisdictional safety initiatives.
“
WE INITIATE OPERATIONS AIMED AT IMPROVING SAFETY
ON OUR ROADS, PARTICULARLY FOCUSED ON THE
‘ BIG FIVE’ - DRINK/DRUG DRIVING, SPEEDING, FATIGUE,
”
DISTRACTION AND SEAT BELT COMPLIANCE
Road Safety
Commonwealth Heads of Government Meeting
“Police Commissioners of Australia and New Zealand are
determined to further reduce road trauma. We initiate
operations aimed at improving safety on our roads, particularly
focused on the ‘big five’ - drink/drug driving, speeding, fatigue,
distraction and seat belt compliance. These cross-jurisdictional
operations include AUSTRANS and Crossroads (which includes
a focus on the road toll over holiday periods), as well as
support for the UN Decade of Action for Road Safety and
adoption of the Safe System approach which targets all factors
in road safety - drivers, vehicles and roads. Road safety is and
will continue to be a high priority for police.”
“CHOGM 2011 saw over 700 police officers from Australia
and New Zealand joining Western Australia Police in delivering
a professional service at a major high-risk event involving
VIPs from all over the world, while also ensuring the safety
and security of the public. It has strengthened the bonds and
interoperability we have with our colleagues in other Australian
and New Zealand jurisdictions.”
Commissioner Darren Hine APM, Tasmania Police
“Operation Unite demonstrates a collective and unified
police-led commitment to challenging alcohol-related crime,
violence and antisocial behaviour with the objective of achieving
positive change in the drinking culture of Australians and New
Zealanders. Police Commissioners know first - hand the adverse
impact alcohol has on communities and on police resources,
Incident management
Australia and New Zealand have witnessed some of their
greatest natural disasters in recent times, including the
bushfires in Victoria in 2009, floods and cyclonesin Queensland
and New South Wales in 2011, and earthquakes in Christchurch
in 2010 and 2011. These types of disasters bring increased
challenges for police working within and across jurisdictions.
In early 2012, Police Commissioners responded to these
challenges by developing a common incident management
framework within which all types of incidents of whatever
scale can be responded to – enhancing the interoperability
of police.
Commissioner Karl O’Callaghan APM, Western Australia Police
Operation Unite
and will continue to work with partners to bring about this change.”
Commissioner Andrew Scipione APM, New South Wales Police Force
> DIRECTION #3 Safety
13
> DIRECTION #4
Resources
Policing organisations should develop the best mix of people
and other resources for maximum effect. The policing
environment requires a flexible and professional workforce
with the skills, knowledge and resources to meet the growing
and changing demand for services, supported by the best
possible systems and processes.
> 4.1 WORKFORCE MANAGEMENT
> 4.3 PROFESSIONALISATION
•
•
•
•
Policing organisations should advance the professionalisation of policing and strive for the highest standards of organisational and individual integrity by:
• developing and implementing a comprehensive professionalisation strategy
• working towards consistent standards for education and training, including alignment with Australia
and New Zealand national education systems
• ensuring a continuous focus on ethics
• implementing strategies to identify and eliminate corruption.
Policing organisations should develop and manage their people by:
having a workforce that reflects the communities they serve
adopting strategies that make the best use and deployment of people
developing leadership capabilities at all levels
increasing flexibility in people policies.
> 4.2 WORKPLACE SAFETY & WELLBEING
•
•
•
•
14
Policing organisations should provide a working environment that is as safe as possible by:
balancing the risks associated with protecting the public with the requirements of work health and
safety legislation
developing the knowledge base within policing to inform policy and practice
supporting and promoting health, fitness and work/life balance
implementing policies and practices that prevent workplace injuries and support rehabilitation.
Directions in Australia New Zealand Policing 2012 > 2015
> 4.4 SYSTEMS AND PROCESSES
•
•
•
Policing organisations should improve the efficiency and effectiveness of their systems
and processes by:
better understanding costs and benefits as a basis for implementing improvements
adopting consistent approaches to gathering,
storing and sharing information
taking opportunities for cross-jurisdictional convergence when implementing changes.
“
A COMMITMENT TO ADVANCING THE
THAT POLICING IS FOCUSED ON PROVIDING
PROFESSIONALISATION OF POLICING SIGNALS
”
THE BEST POSSIBLE SERVICE TO COMMUNITIES
Professionalisation
National Crime Statistics Collection
A commitment to advancing the professionalisation of policing
signals that policing is focused on providing the best possible
service to communities. Important dimensions of policing
professionalisation are leadership development and training and
education. The Australasian Police Professional Standards
Council, comprising Police Commissioners and the heads of
the Police Federation of Australia and the New Zealand Police
Association, has implemented a practice standards model
that will establish consistent training and education standards
for policing across jurisdictions. The Australia New Zealand
Leadership Strategy, administered by the Australian Institute
of Police Management, is also a cross-jurisdictional endeavour
aimed at developing leadership in policing.
The Australian National Crime Statistics Collection provides annual
national crime statistics on a selected range of offences in Australia.
Recorded by policing jurisdictions, the collection provides a critical
evidence base for criminal justice decision-making and allows police
to identify and develop crime control strategies.
Work Health & Safety code of practice for police
The introduction of new national model work health and safety
law in Australia has opened up a unique opportunity for police
to lead the way in establishing how to manage work health
and safety risks within their own industry. To support police in
transitioning to the new model law, Police Commissioners, through
ANZPAA, in conjunction with the Police Federation of Australia
and Safe Work Australia, are working together to produce a code
of practice for managing work health and safety in policing.
National Police Reference System
“The National Police Reference System provides information
which is critical to the day-to-day duties of police and other law
enforcement agencies. It is an excellent example of how police
can use knowledge recorded by their colleagues across the nation
to securely exchange information about persons and objects
of interest in achieving community safety, and represents a true
national asset.”
Mr Doug Smith, CEO CrimTrac
> DIRECTION #4 Resources
15
> CONTACT US
We welcome your feedback on the
Directions in Australia New Zealand Policing
2012 > 2015
>ANZPAA
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637 Flinders Street, Docklands Victoria 3008
DX 210096 Melbourne, Australia
+61 3 9628 7211
+61 3 9628 7253
secretariat@anzpaa.org.au
www.anzpaa.org.au
ISSN 1836-5027