Dal mare, dalla terra, dal 1947
To u c h t h e s h i p s i n c e 1 9 4 7 , i n n o v a t e e v e r y d a y.
Vision
Ship owners, worldwide Commercial shipping operators and managers, Yachts and
When leading shipowners founded Telemar in 1947, they could not have
We constantly strive to build on our market leadership for satellite
Mega Yachts.
imagined the impact that such a firm would have eventually made. Around
and services and further enhance both our maintenance services
Governments, The Ministry of Defence, Broadcasting Companies, Oil & Gas Companies:
70 years later, the company has grown into a substantial global business,
business and the broadband
Business Made Simple.
particularly focused on managing Satellite Communications, IT and
Navigation Services.
sector.
b r i d g e
s e r v i c e s
C e r t i f i c a T I O N
Maintenance&Consulting
T e l e m a r G r o u p : M a n a g i n g T o ta l B r i d g e S e r v i c e s
T e l e m a r
G r o u p :
m a n a g i n g
t o t a l
Integrating Broadband, Navigation, Applications,
More for Less.
The Telemar Group has been appointed as service supplier for the maintenance
and testing of radio communication equipment and voyage data recorders by the
main classification societies.
*division of CGT
Telemar Group
The byword to success is the involvement of our customers in how we develop
following values:
the business model so that our success become their success.
•Establishing the client’s interests as key.
The integration of hardware, airtime, maintenance contracts and life span
•Developing a clear and unambiguous dialogue with our client.
warranties as well as training, has allowed us to deliver real added value to
•Acting with total integrity and being committed to the highest
customers.
professional standards.
Telemar can now identify significant savings in bridge electronic ergonomics.
•Working with the client to ascertain the best solutions at the lowest
•We handle core competencies as a system integrator to tailor made pioneering
possible costs to the client in real terms.
services, in concert with worldwide service support and the application of the
latest technologies.
•As a customer you gain benefits from our user friendly services reflecting
in Business Efficiency and Productivity, saving money and time, whilst .
. .
......
.
..
Contact information
For more information, please contact your local Telemar Group branch.
For addresses of our offices and for the latest news, products and projects, please visit:
www.telemargroup.com
www.telemarspa.it
and log your private access typing to access more information and interaction
Design: UccelliSarattiOccidente
Telemar Around the World:
• Telemar Compagnia Generale (Italy)
• Telemar UK
• Telemar USA
• ADCI USA
• Telemar Germany GMBH
• Funkelektronik Germany
• Telemar Singapore
• Telemar Scandinavia AB
• Telemar OY Ab (Finland)
• Navidec (Finland)
• Telemar Norge AS
• Telemar China
• Telemar Hong Kong
• Telemar Yachting (Viareggio-Americas)*
• Russia (agent)
Our people aspire to the
improving safety and quality of life and work at sea.
Global Network
We carry out service support through a worldwide operating network of
220+ associated service companies, in excess of 1000 service stations strategically located along all shipping routes.
Around 100 own engineers are continuously trained on servicing equipment and
the latest technologies and benefit from group-wide capabilities and synergies.
Telemar manages 10,000+ service interventions and 100,000+ hours yearly
by service engineers on board: we are where end users are so we support better
and drive more value to them.
We believe in our corporate identity and global presence and maintain high
global standards for both service and our personnel.
Dal mare, dalla terra, dal 1947
To u c h t h e s h i p s i n c e 1 9 4 7 , i n n o v a t e e v e r y d a y.
Vision
Ship owners, worldwide Commercial shipping operators and managers, Yachts and
When leading shipowners founded Telemar in 1947, they could not have
We constantly strive to build on our market leadership for satellite
Mega Yachts.
imagined the impact that such a firm would have eventually made. Around
and services and further enhance both our maintenance services
Governments, The Ministry of Defence, Broadcasting Companies, Oil & Gas Companies:
70 years later, the company has grown into a substantial global business,
business and the broadband
Business Made Simple.
particularly focused on managing Satellite Communications, IT and
Navigation Services.
sector.
b r i d g e
s e r v i c e s
C e r t i f i c a T I O N
Maintenance&Consulting
T e l e m a r G r o u p : M a n a g i n g T o ta l B r i d g e S e r v i c e s
T e l e m a r
G r o u p :
m a n a g i n g
t o t a l
Integrating Broadband, Navigation, Applications,
More for Less.
The Telemar Group has been appointed as service supplier for the maintenance
and testing of radio communication equipment and voyage data recorders by the
main classification societies.
*division of CGT
Telemar Group
The byword to success is the involvement of our customers in how we develop
following values:
the business model so that our success become their success.
•Establishing the client’s interests as key.
The integration of hardware, airtime, maintenance contracts and life span
•Developing a clear and unambiguous dialogue with our client.
warranties as well as training, has allowed us to deliver real added value to
•Acting with total integrity and being committed to the highest
customers.
professional standards.
Telemar can now identify significant savings in bridge electronic ergonomics.
•Working with the client to ascertain the best solutions at the lowest
•We handle core competencies as a system integrator to tailor made pioneering
possible costs to the client in real terms.
services, in concert with worldwide service support and the application of the
latest technologies.
•As a customer you gain benefits from our user friendly services reflecting
in Business Efficiency and Productivity, saving money and time, whilst .
. .
......
.
..
Contact information
For more information, please contact your local Telemar Group branch.
For addresses of our offices and for the latest news, products and projects, please visit:
www.telemargroup.com
www.telemarspa.it
and log your private access typing to access more information and interaction
Design: UccelliSarattiOccidente
Telemar Around the World:
• Telemar Compagnia Generale (Italy)
• Telemar UK
• Telemar USA
• ADCI USA
• Telemar Germany GMBH
• Funkelektronik Germany
• Telemar Singapore
• Telemar Scandinavia AB
• Telemar OY Ab (Finland)
• Navidec (Finland)
• Telemar Norge AS
• Telemar China
• Telemar Hong Kong
• Telemar Yachting (Viareggio-Americas)*
• Russia (agent)
Our people aspire to the
improving safety and quality of life and work at sea.
Global Network
We carry out service support through a worldwide operating network of
220+ associated service companies, in excess of 1000 service stations strategically located along all shipping routes.
Around 100 own engineers are continuously trained on servicing equipment and
the latest technologies and benefit from group-wide capabilities and synergies.
Telemar manages 10,000+ service interventions and 100,000+ hours yearly
by service engineers on board: we are where end users are so we support better
and drive more value to them.
We believe in our corporate identity and global presence and maintain high
global standards for both service and our personnel.
Dal mare, dalla terra, dal 1947
To u c h t h e s h i p s i n c e 1 9 4 7 , i n n o v a t e e v e r y d a y.
Vision
Ship owners, worldwide Commercial shipping operators and managers, Yachts and
When leading shipowners founded Telemar in 1947, they could not have
We constantly strive to build on our market leadership for satellite
Mega Yachts.
imagined the impact that such a firm would have eventually made. Around
and services and further enhance both our maintenance services
Governments, The Ministry of Defence, Broadcasting Companies, Oil & Gas Companies:
70 years later, the company has grown into a substantial global business,
business and the broadband
Business Made Simple.
particularly focused on managing Satellite Communications, IT and
Navigation Services.
sector.
b r i d g e
s e r v i c e s
C e r t i f i c a T I O N
Maintenance&Consulting
T e l e m a r G r o u p : M a n a g i n g T o ta l B r i d g e S e r v i c e s
T e l e m a r
G r o u p :
m a n a g i n g
t o t a l
Integrating Broadband, Navigation, Applications,
More for Less.
The Telemar Group has been appointed as service supplier for the maintenance
and testing of radio communication equipment and voyage data recorders by the
main classification societies.
*division of CGT
Telemar Group
The byword to success is the involvement of our customers in how we develop
following values:
the business model so that our success become their success.
•Establishing the client’s interests as key.
The integration of hardware, airtime, maintenance contracts and life span
•Developing a clear and unambiguous dialogue with our client.
warranties as well as training, has allowed us to deliver real added value to
•Acting with total integrity and being committed to the highest
customers.
professional standards.
Telemar can now identify significant savings in bridge electronic ergonomics.
•Working with the client to ascertain the best solutions at the lowest
•We handle core competencies as a system integrator to tailor made pioneering
possible costs to the client in real terms.
services, in concert with worldwide service support and the application of the
latest technologies.
•As a customer you gain benefits from our user friendly services reflecting
in Business Efficiency and Productivity, saving money and time, whilst .
. .
......
.
..
Contact information
For more information, please contact your local Telemar Group branch.
For addresses of our offices and for the latest news, products and projects, please visit:
www.telemargroup.com
www.telemarspa.it
and log your private access typing to access more information and interaction
Design: UccelliSarattiOccidente
Telemar Around the World:
• Telemar Compagnia Generale (Italy)
• Telemar UK
• Telemar USA
• ADCI USA
• Telemar Germany GMBH
• Funkelektronik Germany
• Telemar Singapore
• Telemar Scandinavia AB
• Telemar OY Ab (Finland)
• Navidec (Finland)
• Telemar Norge AS
• Telemar China
• Telemar Hong Kong
• Telemar Yachting (Viareggio-Americas)*
• Russia (agent)
Our people aspire to the
improving safety and quality of life and work at sea.
Global Network
We carry out service support through a worldwide operating network of
220+ associated service companies, in excess of 1000 service stations strategically located along all shipping routes.
Around 100 own engineers are continuously trained on servicing equipment and
the latest technologies and benefit from group-wide capabilities and synergies.
Telemar manages 10,000+ service interventions and 100,000+ hours yearly
by service engineers on board: we are where end users are so we support better
and drive more value to them.
We believe in our corporate identity and global presence and maintain high
global standards for both service and our personnel.
Unique both Global Xpress VAR, global support and breakthrough applications.
As a system integrator of a complete range of all Satellite Communications technological options, we
address the best value for money for total cost of ownership. Through our segmentation,
communications follow and support the growth of your business.
As the leading Service Provider independent from a single network operator, we tailor make best
systems project by project.
We have a history of leadership in Inmarsat services and we continue to set the pace shaping the
markets by the most cost-effective rates on the market complementing the most technologically
advanced applications.
Telemar was appointed by Inmarsat as the first Value Added Reseller for Maritime - and following for other
C ommun i c a t i on
S e r v i c e s
Bringing your ships and crews closer
sectors - for the Global Xpress, the first high-speed broadband connectivity providing global satellite service
through Ka-band solution truly integrated by global and reliable L4 network.
Telemar with own distinctive SeaMore launched first Bring Your Own Device in the maritime market
and makes possible for officers and crew communicate on own smartphones, tablet and laptops.
SeaMore matches convenient, uniquely intuitive and personal internet surfing in privacy with
enhanced control for the owner.
We are proud of our breakthrough toctoc application, available in Apple store, Google Play and at the
launch in Global Xpress Gateway and service enablement platform app store. For the first time ever and
uniquely with toctoc, crew member are able to: receive also shore to ship calls at same conditions of price and
service on own smartphone; not need any PIN code to call and be called on board; make chat and voip though
own app and smartphone both on board and on shore.
Toctoc is the first application ever bringing:
• Service ever usable both on board, from shore to the smartphone on board and on shore anywhere
with same e-pocket and credit portability.
• Service truly optimized for satellite and maritime (under patent issue).
• First social messaging both on shore and at sea and first social hub, with features such as access to
Facebook and other social optimized for satellite.
• On shore, toctoc experience provide all benefits of both VoIP and social messaging and more, together
with enterprise and business functionalities: as an example, superintendents and managers on travel can
use mobile number automatically as extension in company PBX with toctoc benefits.
Toctoc represents a revolutionary innovation in services to the ships, seafarers and Officers and to
shipping companies’ staff, both on board and on shore.
In conclusion, we can confidently advise you on such matters as:
• Improve your operations, competitive edge and Quality of Life.
• Impact on your profits
• Make total airtime, hardware, maintenance costs predictable and integrated in corporate IT structure.
• Benefit from guaranteed performance, global coverage, 24/7 global assistance.
• Enhance IP-based solutions, including business/leisure TV, video-chat and conferencing, continuous
weather updates, remote diagnostics.
In Land Satellite Comms, we deliver full operational performance to the Army, Media, Oil & Gas and
anyone who needs to file reports or speak from a mobile office.
After Sales Service.
Marine electronics are now within your reach, wherever you are
We represent all leading Comms, navigation and IT manufacturers. Through
our global network we are able to perform at the highest levels in respect of:
• Delivering cost-effectiveness and the latest technology to our clients, supplying
marine electronics anywhere, frequently within 24 hours of a request
• Provide comprehensive consultancy through dedicated, competent staff and
E q u i p m e nt
S a l e s
Marine electronics are now within your reach,
wherever you are
rapid delivery of spare parts.
We like to think a better customer experience:
D esign
• Effective and functional project management to maximize performance.
• Working closely with the ship owner to develop customised solutions.
I nstallation
• Pre-sale assistance: discussing and selecting alternative options with the
customer.
• Assembly: managing operations, from testing to commissioning, to regulation
compliance, certificates and training.
• Fitting: Overseeing overall new building projects, from systems feasibility
through to adaptations.
Our Companies create synergies both inside the group and with the manufacturers
to tailor made solutions and integrate equipment and technologies in a single
cohesive system.
We lovingly fit out any type of vessel:Telemar Yachting is among the few
single source suppliers offering complete package solutions for Mega Yacht:
Nav&Com, audio/video entertainment systems, marine IT, security and airtime.
Telemar Yachting supports clients from the initial concept right through to
the post-installation and continuously combine different techniques and
knowledge to satisfy the customer’s specific requirements.
Fixed cost for fixing faults.
The Telemar Group is dedicated to provide full technical support and cost effective
services to the International Shipping world through its service network in all major
seaports and worldwide authorised agents.
M a i nt e n a nc e
S e r v i c e
When Servicing
Matters
We represent all the leading manufacturers and our service engineers are put through
regular training courses to ensure they are on top of all the latest developments.
Telemar operates according to ISO 9001:2000 principles.
Our clients who have opted for the One Stop Maintenance Contract are now experiencing the advantages of both an efficient service whilst lowering their budget for
Nav&Com management.
• You can have all your bridge electronics, communications and broadband
equipment under one single maintenance contract.
• You can limit risk through global systems coordination and equipment protection.
• You can gain cost control by standardising operations: all inclusive, fixed annual
fee covering labour, spares and travel expenses.
2,000+ Contract Maintenance Client: • You can gain valuable time: one invoice and one payment to protect your entire fleet.
We Care About Your Needs • You can benefit from outstanding support to prevent breakdowns by planning
ahead through scheduled preventive maintenance activities and the periodical upgrade
of the equipment.
Leave it to Telemar and consider it solved!
Telemar has set the standard for a global Bridge Maintenance concept, being the
worldwide market leader and delivering value and performance also through:
• Information feedback procedures.
• Telemar World Service (TWS) monitoring web application, now also on Apple
Store, Android and BlackBerry markets: a unique value added feature on
the market.
It provides clients and partners worldwide with:
• Comprehensive information
on the services rendered on board.
• Coordination of service requests.
• Progress Status of repair,
diagnosis
and
valuable
management information for
the Shipowner.
• Enhanced support for branches in
developing excellent service relationships
with the service partners of the group.
• Guaranteed on time, “always on” situation
assessment.
Our performance indicators are top of the class
and comparable with Incumbent Telcos’ network
QoS, even allowing for the fact that it is more
and more difficult to achieve.
Contracts can include attractive Broadband bundling schemes. If your fleet airtime costs
trigger volume breaks, you can repay the maintenance through negotiated discounts and
innovative lifespan concepts.
Unique both Global Xpress VAR, global support and breakthrough applications.
As a system integrator of a complete range of all Satellite Communications technological options, we
address the best value for money for total cost of ownership. Through our segmentation,
communications follow and support the growth of your business.
As the leading Service Provider independent from a single network operator, we tailor make best
systems project by project.
We have a history of leadership in Inmarsat services and we continue to set the pace shaping the
markets by the most cost-effective rates on the market complementing the most technologically
advanced applications.
Telemar was appointed by Inmarsat as the first Value Added Reseller for Maritime - and following for other
C ommun i c a t i on
S e r v i c e s
Bringing your ships and crews closer
sectors - for the Global Xpress, the first high-speed broadband connectivity providing global satellite service
through Ka-band solution truly integrated by global and reliable L4 network.
Telemar with own distinctive SeaMore launched first Bring Your Own Device in the maritime market
and makes possible for officers and crew communicate on own smartphones, tablet and laptops.
SeaMore matches convenient, uniquely intuitive and personal internet surfing in privacy with
enhanced control for the owner.
We are proud of our breakthrough toctoc application, available in Apple store, Google Play and at the
launch in Global Xpress Gateway and service enablement platform app store. For the first time ever and
uniquely with toctoc, crew member are able to: receive also shore to ship calls at same conditions of price and
service on own smartphone; not need any PIN code to call and be called on board; make chat and voip though
own app and smartphone both on board and on shore.
Toctoc is the first application ever bringing:
• Service ever usable both on board, from shore to the smartphone on board and on shore anywhere
with same e-pocket and credit portability.
• Service truly optimized for satellite and maritime (under patent issue).
• First social messaging both on shore and at sea and first social hub, with features such as access to
Facebook and other social optimized for satellite.
• On shore, toctoc experience provide all benefits of both VoIP and social messaging and more, together
with enterprise and business functionalities: as an example, superintendents and managers on travel can
use mobile number automatically as extension in company PBX with toctoc benefits.
Toctoc represents a revolutionary innovation in services to the ships, seafarers and Officers and to
shipping companies’ staff, both on board and on shore.
In conclusion, we can confidently advise you on such matters as:
• Improve your operations, competitive edge and Quality of Life.
• Impact on your profits
• Make total airtime, hardware, maintenance costs predictable and integrated in corporate IT structure.
• Benefit from guaranteed performance, global coverage, 24/7 global assistance.
• Enhance IP-based solutions, including business/leisure TV, video-chat and conferencing, continuous
weather updates, remote diagnostics.
In Land Satellite Comms, we deliver full operational performance to the Army, Media, Oil & Gas and
anyone who needs to file reports or speak from a mobile office.
After Sales Service.
Marine electronics are now within your reach, wherever you are
We represent all leading Comms, navigation and IT manufacturers. Through
our global network we are able to perform at the highest levels in respect of:
• Delivering cost-effectiveness and the latest technology to our clients, supplying
marine electronics anywhere, frequently within 24 hours of a request
• Provide comprehensive consultancy through dedicated, competent staff and
E q u i p m e nt
S a l e s
Marine electronics are now within your reach,
wherever you are
rapid delivery of spare parts.
We like to think a better customer experience:
D esign
• Effective and functional project management to maximize performance.
• Working closely with the ship owner to develop customised solutions.
I nstallation
• Pre-sale assistance: discussing and selecting alternative options with the
customer.
• Assembly: managing operations, from testing to commissioning, to regulation
compliance, certificates and training.
• Fitting: Overseeing overall new building projects, from systems feasibility
through to adaptations.
Our Companies create synergies both inside the group and with the manufacturers
to tailor made solutions and integrate equipment and technologies in a single
cohesive system.
We lovingly fit out any type of vessel:Telemar Yachting is among the few
single source suppliers offering complete package solutions for Mega Yacht:
Nav&Com, audio/video entertainment systems, marine IT, security and airtime.
Telemar Yachting supports clients from the initial concept right through to
the post-installation and continuously combine different techniques and
knowledge to satisfy the customer’s specific requirements.
Fixed cost for fixing faults.
The Telemar Group is dedicated to provide full technical support and cost effective
services to the International Shipping world through its service network in all major
seaports and worldwide authorised agents.
M a i nt e n a nc e
S e r v i c e
When Servicing
Matters
We represent all the leading manufacturers and our service engineers are put through
regular training courses to ensure they are on top of all the latest developments.
Telemar operates according to ISO 9001:2000 principles.
Our clients who have opted for the One Stop Maintenance Contract are now experiencing the advantages of both an efficient service whilst lowering their budget for
Nav&Com management.
• You can have all your bridge electronics, communications and broadband
equipment under one single maintenance contract.
• You can limit risk through global systems coordination and equipment protection.
• You can gain cost control by standardising operations: all inclusive, fixed annual
fee covering labour, spares and travel expenses.
2,000+ Contract Maintenance Client: • You can gain valuable time: one invoice and one payment to protect your entire fleet.
We Care About Your Needs • You can benefit from outstanding support to prevent breakdowns by planning
ahead through scheduled preventive maintenance activities and the periodical upgrade
of the equipment.
Leave it to Telemar and consider it solved!
Telemar has set the standard for a global Bridge Maintenance concept, being the
worldwide market leader and delivering value and performance also through:
• Information feedback procedures.
• Telemar World Service (TWS) monitoring web application, now also on Apple
Store, Android and BlackBerry markets: a unique value added feature on
the market.
It provides clients and partners worldwide with:
• Comprehensive information
on the services rendered on board.
• Coordination of service requests.
• Progress Status of repair,
diagnosis
and
valuable
management information for
the Shipowner.
• Enhanced support for branches in
developing excellent service relationships
with the service partners of the group.
• Guaranteed on time, “always on” situation
assessment.
Our performance indicators are top of the class
and comparable with Incumbent Telcos’ network
QoS, even allowing for the fact that it is more
and more difficult to achieve.
Contracts can include attractive Broadband bundling schemes. If your fleet airtime costs
trigger volume breaks, you can repay the maintenance through negotiated discounts and
innovative lifespan concepts.
Unique both Global Xpress VAR, global support and breakthrough applications.
As a system integrator of a complete range of all Satellite Communications technological options, we
address the best value for money for total cost of ownership. Through our segmentation,
communications follow and support the growth of your business.
As the leading Service Provider independent from a single network operator, we tailor make best
systems project by project.
We have a history of leadership in Inmarsat services and we continue to set the pace shaping the
markets by the most cost-effective rates on the market complementing the most technologically
advanced applications.
Telemar was appointed by Inmarsat as the first Value Added Reseller for Maritime - and following for other
C ommun i c a t i on
S e r v i c e s
Bringing your ships and crews closer
sectors - for the Global Xpress, the first high-speed broadband connectivity providing global satellite service
through Ka-band solution truly integrated by global and reliable L4 network.
Telemar with own distinctive SeaMore launched first Bring Your Own Device in the maritime market
and makes possible for officers and crew communicate on own smartphones, tablet and laptops.
SeaMore matches convenient, uniquely intuitive and personal internet surfing in privacy with
enhanced control for the owner.
We are proud of our breakthrough toctoc application, available in Apple store, Google Play and at the
launch in Global Xpress Gateway and service enablement platform app store. For the first time ever and
uniquely with toctoc, crew member are able to: receive also shore to ship calls at same conditions of price and
service on own smartphone; not need any PIN code to call and be called on board; make chat and voip though
own app and smartphone both on board and on shore.
Toctoc is the first application ever bringing:
• Service ever usable both on board, from shore to the smartphone on board and on shore anywhere
with same e-pocket and credit portability.
• Service truly optimized for satellite and maritime (under patent issue).
• First social messaging both on shore and at sea and first social hub, with features such as access to
Facebook and other social optimized for satellite.
• On shore, toctoc experience provide all benefits of both VoIP and social messaging and more, together
with enterprise and business functionalities: as an example, superintendents and managers on travel can
use mobile number automatically as extension in company PBX with toctoc benefits.
Toctoc represents a revolutionary innovation in services to the ships, seafarers and Officers and to
shipping companies’ staff, both on board and on shore.
In conclusion, we can confidently advise you on such matters as:
• Improve your operations, competitive edge and Quality of Life.
• Impact on your profits
• Make total airtime, hardware, maintenance costs predictable and integrated in corporate IT structure.
• Benefit from guaranteed performance, global coverage, 24/7 global assistance.
• Enhance IP-based solutions, including business/leisure TV, video-chat and conferencing, continuous
weather updates, remote diagnostics.
In Land Satellite Comms, we deliver full operational performance to the Army, Media, Oil & Gas and
anyone who needs to file reports or speak from a mobile office.
After Sales Service.
Marine electronics are now within your reach, wherever you are
We represent all leading Comms, navigation and IT manufacturers. Through
our global network we are able to perform at the highest levels in respect of:
• Delivering cost-effectiveness and the latest technology to our clients, supplying
marine electronics anywhere, frequently within 24 hours of a request
• Provide comprehensive consultancy through dedicated, competent staff and
E q u i p m e nt
S a l e s
Marine electronics are now within your reach,
wherever you are
rapid delivery of spare parts.
We like to think a better customer experience:
D esign
• Effective and functional project management to maximize performance.
• Working closely with the ship owner to develop customised solutions.
I nstallation
• Pre-sale assistance: discussing and selecting alternative options with the
customer.
• Assembly: managing operations, from testing to commissioning, to regulation
compliance, certificates and training.
• Fitting: Overseeing overall new building projects, from systems feasibility
through to adaptations.
Our Companies create synergies both inside the group and with the manufacturers
to tailor made solutions and integrate equipment and technologies in a single
cohesive system.
We lovingly fit out any type of vessel:Telemar Yachting is among the few
single source suppliers offering complete package solutions for Mega Yacht:
Nav&Com, audio/video entertainment systems, marine IT, security and airtime.
Telemar Yachting supports clients from the initial concept right through to
the post-installation and continuously combine different techniques and
knowledge to satisfy the customer’s specific requirements.
Fixed cost for fixing faults.
The Telemar Group is dedicated to provide full technical support and cost effective
services to the International Shipping world through its service network in all major
seaports and worldwide authorised agents.
M a i nt e n a nc e
S e r v i c e
When Servicing
Matters
We represent all the leading manufacturers and our service engineers are put through
regular training courses to ensure they are on top of all the latest developments.
Telemar operates according to ISO 9001:2000 principles.
Our clients who have opted for the One Stop Maintenance Contract are now experiencing the advantages of both an efficient service whilst lowering their budget for
Nav&Com management.
• You can have all your bridge electronics, communications and broadband
equipment under one single maintenance contract.
• You can limit risk through global systems coordination and equipment protection.
• You can gain cost control by standardising operations: all inclusive, fixed annual
fee covering labour, spares and travel expenses.
2,000+ Contract Maintenance Client: • You can gain valuable time: one invoice and one payment to protect your entire fleet.
We Care About Your Needs • You can benefit from outstanding support to prevent breakdowns by planning
ahead through scheduled preventive maintenance activities and the periodical upgrade
of the equipment.
Leave it to Telemar and consider it solved!
Telemar has set the standard for a global Bridge Maintenance concept, being the
worldwide market leader and delivering value and performance also through:
• Information feedback procedures.
• Telemar World Service (TWS) monitoring web application, now also on Apple
Store, Android and BlackBerry markets: a unique value added feature on
the market.
It provides clients and partners worldwide with:
• Comprehensive information
on the services rendered on board.
• Coordination of service requests.
• Progress Status of repair,
diagnosis
and
valuable
management information for
the Shipowner.
• Enhanced support for branches in
developing excellent service relationships
with the service partners of the group.
• Guaranteed on time, “always on” situation
assessment.
Our performance indicators are top of the class
and comparable with Incumbent Telcos’ network
QoS, even allowing for the fact that it is more
and more difficult to achieve.
Contracts can include attractive Broadband bundling schemes. If your fleet airtime costs
trigger volume breaks, you can repay the maintenance through negotiated discounts and
innovative lifespan concepts.
Unique both Global Xpress VAR, global support and breakthrough applications.
As a system integrator of a complete range of all Satellite Communications technological options, we
address the best value for money for total cost of ownership. Through our segmentation,
communications follow and support the growth of your business.
As the leading Service Provider independent from a single network operator, we tailor make best
systems project by project.
We have a history of leadership in Inmarsat services and we continue to set the pace shaping the
markets by the most cost-effective rates on the market complementing the most technologically
advanced applications.
Telemar was appointed by Inmarsat as the first Value Added Reseller for Maritime - and following for other
C ommun i c a t i on
S e r v i c e s
Bringing your ships and crews closer
sectors - for the Global Xpress, the first high-speed broadband connectivity providing global satellite service
through Ka-band solution truly integrated by global and reliable L4 network.
Telemar with own distinctive SeaMore launched first Bring Your Own Device in the maritime market
and makes possible for officers and crew communicate on own smartphones, tablet and laptops.
SeaMore matches convenient, uniquely intuitive and personal internet surfing in privacy with
enhanced control for the owner.
We are proud of our breakthrough toctoc application, available in Apple store, Google Play and at the
launch in Global Xpress Gateway and service enablement platform app store. For the first time ever and
uniquely with toctoc, crew member are able to: receive also shore to ship calls at same conditions of price and
service on own smartphone; not need any PIN code to call and be called on board; make chat and voip though
own app and smartphone both on board and on shore.
Toctoc is the first application ever bringing:
• Service ever usable both on board, from shore to the smartphone on board and on shore anywhere
with same e-pocket and credit portability.
• Service truly optimized for satellite and maritime (under patent issue).
• First social messaging both on shore and at sea and first social hub, with features such as access to
Facebook and other social optimized for satellite.
• On shore, toctoc experience provide all benefits of both VoIP and social messaging and more, together
with enterprise and business functionalities: as an example, superintendents and managers on travel can
use mobile number automatically as extension in company PBX with toctoc benefits.
Toctoc represents a revolutionary innovation in services to the ships, seafarers and Officers and to
shipping companies’ staff, both on board and on shore.
In conclusion, we can confidently advise you on such matters as:
• Improve your operations, competitive edge and Quality of Life.
• Impact on your profits
• Make total airtime, hardware, maintenance costs predictable and integrated in corporate IT structure.
• Benefit from guaranteed performance, global coverage, 24/7 global assistance.
• Enhance IP-based solutions, including business/leisure TV, video-chat and conferencing, continuous
weather updates, remote diagnostics.
In Land Satellite Comms, we deliver full operational performance to the Army, Media, Oil & Gas and
anyone who needs to file reports or speak from a mobile office.
After Sales Service.
Marine electronics are now within your reach, wherever you are
We represent all leading Comms, navigation and IT manufacturers. Through
our global network we are able to perform at the highest levels in respect of:
• Delivering cost-effectiveness and the latest technology to our clients, supplying
marine electronics anywhere, frequently within 24 hours of a request
• Provide comprehensive consultancy through dedicated, competent staff and
E q u i p m e nt
S a l e s
Marine electronics are now within your reach,
wherever you are
rapid delivery of spare parts.
We like to think a better customer experience:
D esign
• Effective and functional project management to maximize performance.
• Working closely with the ship owner to develop customised solutions.
I nstallation
• Pre-sale assistance: discussing and selecting alternative options with the
customer.
• Assembly: managing operations, from testing to commissioning, to regulation
compliance, certificates and training.
• Fitting: Overseeing overall new building projects, from systems feasibility
through to adaptations.
Our Companies create synergies both inside the group and with the manufacturers
to tailor made solutions and integrate equipment and technologies in a single
cohesive system.
We lovingly fit out any type of vessel:Telemar Yachting is among the few
single source suppliers offering complete package solutions for Mega Yacht:
Nav&Com, audio/video entertainment systems, marine IT, security and airtime.
Telemar Yachting supports clients from the initial concept right through to
the post-installation and continuously combine different techniques and
knowledge to satisfy the customer’s specific requirements.
Fixed cost for fixing faults.
The Telemar Group is dedicated to provide full technical support and cost effective
services to the International Shipping world through its service network in all major
seaports and worldwide authorised agents.
M a i nt e n a nc e
S e r v i c e
When Servicing
Matters
We represent all the leading manufacturers and our service engineers are put through
regular training courses to ensure they are on top of all the latest developments.
Telemar operates according to ISO 9001:2000 principles.
Our clients who have opted for the One Stop Maintenance Contract are now experiencing the advantages of both an efficient service whilst lowering their budget for
Nav&Com management.
• You can have all your bridge electronics, communications and broadband
equipment under one single maintenance contract.
• You can limit risk through global systems coordination and equipment protection.
• You can gain cost control by standardising operations: all inclusive, fixed annual
fee covering labour, spares and travel expenses.
2,000+ Contract Maintenance Client: • You can gain valuable time: one invoice and one payment to protect your entire fleet.
We Care About Your Needs • You can benefit from outstanding support to prevent breakdowns by planning
ahead through scheduled preventive maintenance activities and the periodical upgrade
of the equipment.
Leave it to Telemar and consider it solved!
Telemar has set the standard for a global Bridge Maintenance concept, being the
worldwide market leader and delivering value and performance also through:
• Information feedback procedures.
• Telemar World Service (TWS) monitoring web application, now also on Apple
Store, Android and BlackBerry markets: a unique value added feature on
the market.
It provides clients and partners worldwide with:
• Comprehensive information
on the services rendered on board.
• Coordination of service requests.
• Progress Status of repair,
diagnosis
and
valuable
management information for
the Shipowner.
• Enhanced support for branches in
developing excellent service relationships
with the service partners of the group.
• Guaranteed on time, “always on” situation
assessment.
Our performance indicators are top of the class
and comparable with Incumbent Telcos’ network
QoS, even allowing for the fact that it is more
and more difficult to achieve.
Contracts can include attractive Broadband bundling schemes. If your fleet airtime costs
trigger volume breaks, you can repay the maintenance through negotiated discounts and
innovative lifespan concepts.
Dal mare, dalla terra, dal 1947
To u c h t h e s h i p s i n c e 1 9 4 7 , i n n o v a t e e v e r y d a y.
Vision
Ship owners, worldwide Commercial shipping operators and managers, Yachts and
When leading shipowners founded Telemar in 1947, they could not have
We constantly strive to build on our market leadership for satellite
Mega Yachts.
imagined the impact that such a firm would have eventually made. Around
and services and further enhance both our maintenance services
Governments, The Ministry of Defence, Broadcasting Companies, Oil & Gas Companies:
70 years later, the company has grown into a substantial global business,
business and the broadband
Business Made Simple.
particularly focused on managing Satellite Communications, IT and
Navigation Services.
sector.
b r i d g e
s e r v i c e s
C e r t i f i c a T I O N
Maintenance&Consulting
T e l e m a r G r o u p : M a n a g i n g T o ta l B r i d g e S e r v i c e s
T e l e m a r
G r o u p :
m a n a g i n g
t o t a l
Integrating Broadband, Navigation, Applications,
More for Less.
The Telemar Group has been appointed as service supplier for the maintenance
and testing of radio communication equipment and voyage data recorders by the
main classification societies.
*division of CGT
Telemar Group
The byword to success is the involvement of our customers in how we develop
following values:
the business model so that our success become their success.
•Establishing the client’s interests as key.
The integration of hardware, airtime, maintenance contracts and life span
•Developing a clear and unambiguous dialogue with our client.
warranties as well as training, has allowed us to deliver real added value to
•Acting with total integrity and being committed to the highest
customers.
professional standards.
Telemar can now identify significant savings in bridge electronic ergonomics.
•Working with the client to ascertain the best solutions at the lowest
•We handle core competencies as a system integrator to tailor made pioneering
possible costs to the client in real terms.
services, in concert with worldwide service support and the application of the
latest technologies.
•As a customer you gain benefits from our user friendly services reflecting
in Business Efficiency and Productivity, saving money and time, whilst .
. .
......
.
..
Contact information
For more information, please contact your local Telemar Group branch.
For addresses of our offices and for the latest news, products and projects, please visit:
www.telemargroup.com
www.telemarspa.it
and log your private access typing to access more information and interaction
Design: UccelliSarattiOccidente
Telemar Around the World:
• Telemar Compagnia Generale (Italy)
• Telemar UK
• Telemar USA
• ADCI USA
• Telemar Germany GMBH
• Funkelektronik Germany
• Telemar Singapore
• Telemar Scandinavia AB
• Telemar OY Ab (Finland)
• Navidec (Finland)
• Telemar Norge AS
• Telemar China
• Telemar Hong Kong
• Telemar Yachting (Viareggio-Americas)*
• Russia (agent)
Our people aspire to the
improving safety and quality of life and work at sea.
Global Network
We carry out service support through a worldwide operating network of
220+ associated service companies, in excess of 1000 service stations strategically located along all shipping routes.
Around 100 own engineers are continuously trained on servicing equipment and
the latest technologies and benefit from group-wide capabilities and synergies.
Telemar manages 10,000+ service interventions and 100,000+ hours yearly
by service engineers on board: we are where end users are so we support better
and drive more value to them.
We believe in our corporate identity and global presence and maintain high
global standards for both service and our personnel.