Zuora’s billing system is helping transition a high percentage of
Schneider’s business to a recurring revenue model.
Company Schneider Electric / Industry IoT / Edition Enterprise
“Zuora is helping us to achieve our ultimate goal:
to improve the environments where people live
and work, while dramatically reducing the consumption of resources.” — Cyril Perducat, EVP
Digital Services & IoT
The Customer
The Solution
Schneider Electric, a €25 billion company Zuora’s billing system is helping transition
is the global leader in energy management a high percentage of Schneider’s business
and industrial automation.
to a recurring revenue model.
The Challenge
The Benefits
Schneider’s traditional business is
transitioning to a customer centric,
recurring revenue business model.
Improved process efficiencies mean
Schneider can focus on their core business
-- helping people access energy.
Schneider Electric’s Story
Zuora’s billing system is helping transition a high percentage of Schneider’s business to a recurring revenue model. The company has a balanced
presence in mature and new economies. With a global view of energy and
business processes, it drives changes in the market landscape in ways that
capture opportunity for their customers.
“A fundamental aspect of moving to subscriptions is a balance between
technology innovation and business model innovation. That’s a very interesting area for us because it’s about changing the experience of the customer”
says Cyril Perducat , EVP Digital Services and IoT at Schneider Electric.
Schneider’s products and services are sold through multiple channels (online, direct sales, partners) catering to diverse customers (from farmers to
facility managers) with different billing needs in more than a hundred countries. Their close relationships with partners are fueled by a commitment to
provide their partners with everything they need to succeed, from training to
business tools, empowering them to up-sell and cross-sell.
Zuora is playing a key role in furthering Schneider Electric’s goal of expanding their consultative predictive analysis and expertise-driven remote
Lighting can be responsible
for about 35% of a typical
building’s electricity use.
monitoring business. Zuora has provided Schneider with flexible billing to
‘keep it simple’ and tailor their offerings to individual customer needs. This
results in responsive pricing and packaging; a unified view of customers; and
the ability to easily process different currencies.
Such flexibility allows Schneider to launch new offers and to enter diverse
markets. The Zuora financial system supports an aggressive growth path
with out-of-the-box, granular revenue recognition policies, subscription
level GL segmentation, and easy-to-interpret summary journal entries.
Zuora’s seamless Salesforce integration has also helped Schneider introduce
change and improvements without disrupting existing systems. Sales reps,
support agents, and others can now access subscriber information from
one CRM system. This helps Schneider to be more efficient, to gain more
predictable revenue, and to conduct business in a manner that is simple for
their customers and partners.
Cyril Perducat sums it up best - “Zuora is helping us to achieve our ultimate
goal: to improve the environments where people live and work, while dramatically reducing the consumption of resources.”
“It’s about changing
the experience of the
customer”
CASE STUDY