solu t i on ov e r v i e w EMC Smarts Ciena CN 4200 Management Solution Delivering best-in-class service assurance management for the Ciena CN 4200 Optical networks are the foundation for all wide-area network (WAN) transport technologies, making them the critical component of any business-continuity or disaster-recovery infrastructure. Key business operations can be detrimentally impacted if a failure occurs in this optical layer and the problem cannot be diagnosed quickly due to lack of visibility into the WAN. This scenario often occurs in the storage domain as enterprises need to replicate and back up data to remote locations that may be hundreds of miles away (for example, a SAN extension using Fibre Channel and EMC® Symmetrix® Remote Data Facility (SRDF®) over the CN 4200’s DWDM capability). The Ciena CN 4200 is a cutting-edge optical platform that enables customers to connect directly to the WAN and transport large data volumes efficiently between data centers. EMC Smarts® helps service providers and enterprises address the complexities associated with managing multi-technology networks. EMC Smarts Service Assurance Manager helps alleviate traditional “silo-based” management by aggregating relevant and important information from all EMC Smarts network-domain-specific management products, as well as by integrating to trouble-ticketing and service desk applications. The addition of EMC Smarts Business Impact Manager provides the ability to align and map IT services delivered and business processes supported to the network infrastructure on which these depend. Integration of the Ciena CN 4200 product family with the EMC Smarts product family enables true end-to-end network visibility and business impact. With EMC Smarts solutions rapidly determining the root cause of problems within the CN 4200 optical infrastructure and identifying potential impacted services and customers, enterprises and service providers can immediately take remedial action necessary resolve the problem, which in turn restores service delivery more quickly. Key benefits of the solution •Rapid deployment and time to value •EMC Smarts management of Ciena CN 4200 devices •Unified EMC Smarts solution for all managed technologies, presented in a single console •Dramatically reduce time required to identify root causes and restore IT service delivery •Proactively manage SLA violations •Rapid and automated root-cause and impact analysis The Ciena CN 4200 is available from EMC through the EMC Select Program. With EMC Select, customers can easily acquire all the components that comprise an information infrastructure solution—including Ciena. •Enables cross-domain correlation between the optical network—including the CN 4200 network—IP, MPLS, or ATM/Frame networks, and the storage network (requires full topology-based solution and cross-domain product) EMC Smarts Notification Window Showing CN 4200 Alarms Additional Features •Discovers the CN 4200 network automatically •Detects network failures and maps alarms—including LOS, RDI, SF, SD, LOF, LOP, and AIS •Determines equipment failures •Identifies conditions caused by degradation of service, outages, or both About EMC Smarts EMC Smarts management solutions play a crucial role in network and data center operations by automating the discovery, understanding, and mapping of the complex relationships that exist among business processes, applications, and information infrastructure. Organizations gain the visibility needed to accelerate and increase return on investment on their highest priority IT service and cost management initiatives. Offering the easiest, most-comprehensive solution in the industry, EMC Smarts technology allows organizations to: •Reduce management costs dramatically •Maximize resource utilization •Reduce risk and ensure business continuity •Enhance business agility and IT service delivery by accelerating and simplifying initiatives that support business service management, as well as network and data center automation •Simplify and automate data center, network, and storage management •Gain unprecedented visibility into how the end-to-end health of the information infrastructure affects the business •Increase the availability and performance of IT services •Adapt automatically to changing environments •Manage IT services centrally, in a unified manner, across multiple tools, domains, and silos EMC Corporation Hopkinton Massachusetts 01748-9103 1-508-435-1000 In North America 1-866-464-7381 www.EMC.com Take the next step To learn more about how the EMC Smarts Ciena CN 4200 Management Solution—and other EMC management solutions—can positively impact your business and IT operations, contact your local EMC or EMC Smarts sales representative, or visit our website at www.EMC.com. EMC2, EMC, Smarts, SRDF, Symmetrix, and where information lives are registered trademarks of EMC Corporation. All other trademarks used herein are the property of their respective owners. © Copyright 2008 EMC Corporation. All rights reserved. Published in the USA. 08/08 Solution Overview H5559.1