24/7 Parts and Service
Happy New Year! I am excited to introduce myself
as JBT FoodTech’s Director of Customer Service.
I have built my career with the company over 18
years. In my new role, I’m proud to join a dedicated
team of over 70 Field Service Technicians, Customer
Service Representatives, Project Coordinators and
other aftermarket staff. Together, we manage
the parts and service for an active install base
of approximately 4,000 DSI, Stein, Double D,
Frigoscandia and Northfield systems.
Fryer Safety Audits
This newsletter will update you on several new
products designed to help food processors improve
efficiencies and maintain competitive advantage.
Our Engineers and Field Service Technicians are
always looking for ways to improve the production
performance, safety and hygiene of JBT FoodTech
equipment. We have several new aftermarket kits
to launch this year for Stein, Frigoscandia,
Northfield and DSI systems.
PRoCARE™ Proactive
Performance Support
Subject to change without notice. 01•14 100
JBT FoodTech is taking its Service Inspection
Agreements to a whole new level under the
PRoCARE program. PRoCARE adds several
customized components to inspections, including
food-grade Formula™ lubricants, spare parts and
labor discounts, staff training and technical support
for periodic overhauls. Contact us to tailor a
PRoCARE program designed to optimize uptime
for all your JBT FoodTech equipment.
JBT Formula™ lubricants
and PRoTHERM Select Heat
Transfer Fluid
Building on our reliable product line of food-grade
Formula™ freezer lubricants, JBT now offers specially
formulated lubricants for Stein GYRoCOMPACT®
spiral ovens. As we launch our latest generation
TFF-V THERMoFIN® Fryer, we also want to make
you aware of our new PRoTHERM Select Heat
Transfer Fluid alternative to top off or replenish
your thermal fluid systems.
JBT FoodTech demonstrates safety as a core value
in everything we do. We know that plants have
concerns about gas-fired and thermal fluid heated
fryers. Our Field Service Technicians are available
to perform safety audits on your frying systems.
Performance Enhancing
Equipment Kits
We are looking forward to sharing more information
with you in person at IPPE in Atlanta or contact
us directly to learn how JBT FoodTech can
significantly reduce your downtime and help you
control your costs.
Please contact us for more
information at 800 408 7788
or visit www.jbtfoodtech.com.
Chris Hanssen
Director of Customer Services
Innovative Solutions from Stein, Frigoscandia, Northfield, DSI and Double D
PRoCARE™ Program
The smart way to produce more tonnage per day
PRoCARE is a program that allows you
to have scheduled preventive inspections
and maintenance of your equipment and
minimizes unexpected and budget shattering
costs due to reactive maintenance.
preventative measures, PRoCARE will virtually
eliminate those big jumps in your budget.
A PRoCARE service agreement is designed
to give you a predictable monthly cost based
on actual equipment use and offers peace
of mind allowing you to produce as planned.
• Improve Performance
Minimize downtime and
control your budget
Your earnings and profits are directly related
to how much you produce in a given time
period, which depends on the performance,
reliability and availability of your equipment.
Predictive and preventive maintenance
are key to running smooth production
operations. Proper maintenance allows you
to predict potential downtime, avoid a major
breakdown and stopped production.
To be able to minimize downtime, the
equipment needs to be regularly serviced
to optimize condition. Each minute of
downtime means lost production that in
some cases cannot be recovered. Having
equipment needs met and proper planning
lead to uptime and productivity.
It’s a partnership that helps you achieve
a steady even budget that can save you
money, year after year.
PRoCARE optimizes your production and
minimizes downtime.
Before we begin, we perform an equipment
audit to ensure that the equipment is running
correctly. If necessary, we’ll agree on an
overhaul plan and perform the work. Once a
baseline performance level is established,
we sign you up and kick off training for your
staff to achieve the best results.
• Keep your equipment running
Equipment breakdown is stressful. Through
the various service levels of PRoCARE,
we offer you strategies to keep your
equipment running. We tailor the program,
allowing you to choose the level of service
that fits your needs.
Benefits
We anticipate your needs, providing
proactive services and documents to help
your staff perform appropriate care and
operating procedures. Priority phone
support is available to help you solve any
problems that might arise.
• Control your costs
• Peace of mind
One of the greatest values of PRoCARE
is the prevention of unexpected cost by
performing smart, timely maintenance.
Reactive maintenance costs escalate very
quickly and cause unnecessary wear and
breakage that can result in breakage
of additional parts. All of these result in
lost production.
We’ll help you work smarter to avoid big
surprises in your budget. The program gives
you preventive maintenance based on
unmatched knowledge and expertise, original
spare parts, food-grade Formula™ lubricants
and support to help you prevent your
equipment from breaking down. By taking
We coordinate everything that needs to be
done with your staff, from what they should
be doing and when to monitor equipment
performance and parts. We calculate wear
and plan the timing of replacement and
service to avoid unnecessary downtime and
costs. We provide inspection reports, to ensure
you are fully informed of the current status
of each machine.
Service Agreement Portfolio
Level 2
This will include all of Level 1 plus:
Level 1
• Regular overhaul – technical support
•Inspections
• Technical phone support
• Original wear parts
•Formula™ lubricants
Equipment models included
• Spare parts & labor discount
• Frigoscandia and Northfield Freezers
• Service book
• Stein Fryers and Ovens
• Training program
• Stein breading and batter applicators
•Extended pro-rata belt and drive
system warranty for Frigoscandia
GYRoCOMPACT freezers
• DSI equipment
• Emergency service discount
•Certificate that your equipment is
enrolled in the program
PRoCARE provided documents
• Equipment documentation
•Service book for each piece of
equipment enrolled in the program
• PRoCARE reports
• PRoCARE agreement
Let us worry about keeping your equipment
running to ensure your peace of mind.
Contact Elizabeth Monasterio at
elizabeth.monasterio@jbtc.com or 678 797 4262
for more information and options.
Innovative Solutions from Stein, Frigoscandia, Northfield, DSI and Double D
PRoTHERM™ Select Heat Transfer Fluid
JBT PRoTHERM Select is a food grade, heat transfer fluid designed for high performance
in liquid phase heat transfer systems at sustained operating temperatures up to 600 ˚F.
It is highly refined, severely hydrogenated, paraffinic white oil that is odorless and
fully reprocessable. It delivers unparalleled thermal stability and heat transfer efficiency to
your system.
Typical Properties of JBT PRoTHERM SELECT
Key Operating Temperatures
Maximum bulk fluid operating temperature
600 ˚F
316 ˚C
Maximum film temperature
650 ˚F
343 ˚C
4 ˚F
-20 ˚C
Pumpability (2000 cP)
Physical Properties
Composition
Hydrogenated white oil
Odor
Faint, oily
Appearance
Water white clear liquid
Flash point
380 ˚F
193 ˚C
Fire point
420 ˚F
216 ˚C
Auto ignition temperature
680 ˚F
360 ˚C
Initial Boiling point
574 ˚F
301 ˚C
Final Boiling point
874 ˚F
468 ˚C
Benefits
PRoTHERM Select is competitively priced and mixable with other thermal fluids such as
Paratherm NF, and can be used to top off the fluid in an existing system. It is also running
successfully in replenished systems of food plants.
We are with you through the life cycle of the product and provide periodic fluid analysis. This
analysis enhances your ability to plan for fluid reprocessing, ensuring that the system runs
at optimal efficiency at all times.
To place an order or receive additional information,
contact a customer service representative
at 800 408 7788 or email naparts@jbtc.com.
Lubricants for
Stein GYRoCOMPACT Ovens
®
Formula 491 – Antiwear high-temperature H1
food-grade lubricant
JBT FoodTech Formula 491 is a customblended, high-temperature, food-grade H1
lubricating oil, formulated specifically for use
in JBT FoodTech Stein GYRoCOMPACT®
Ovens. It is intended to reduce down-time,
extend component and equipment life and
generally provide smooth, trouble free
operation. A carefully selected and balanced
additive package provides a low-depositing,
worry free lubricant with a high flash point of
482 °F (250 °C), exceptional wear protection
and unsurpassed thermal and oxidative
stability. The extremely low volatility maximizes
“dwell time”, increases the time available for
the lubricant to migrate to critical friction
points and reduces lubricant consumption.
Part numbers
411-20-0028-001
4/1 Gallon Plastic
Bottles per Case
411-20-0028-005
5 Gallon Round
Plastic Pail
411-20-0028-055
55 Gallon Steel
C-H Drum
411-20-0028-275
275 Gallon Hard
Caged IBC Tote
Formula 499 – A USDA/FDA approved lubricant
for oven chains
Formula 499 is an inert, ashless synthetic
lubricant which is odorless and tasteless.
It combines unique lubricating features with
high thermal stability making it the ideal
choice for high demand oven chain
lubrication. Formula 499 is the preferred
lubricant for high demand applications where
the product being cooked requires high belt
speeds and/or has high sauce content.
Part numbers
411-20-0099-005
5 gallon pail
411-20-0099-055
55 gallon drum
For more information or to place an order, contact a customer
service representative at 800 408 7788 or email naparts@jbtc.com.
Innovative Solutions from Stein, Frigoscandia, Northfield, DSI and Double D
Humitrol III
®
Latest technology in controlled, state-of the-art controls
for high humidity oven cooking
bulb” moisture measurement. The accuracy
is +/- 1% of % MV Full Scale over the full
operating range of the oven, regardless of
heating method – direct or indirect heat
source, gas or thermal fluid.
Benefits
•Digital display provides operating
and diagnostic information for
easy troubleshooting
While this latest revision is now standard on
all new equipment, it can also be easily
retrofitted to upgrade earlier versions.
•Diagnostic screen alerts: sensor module
recalibration, pump tubing replacement
and barrel cleaning
The Humitrol senses the water vapor in the
oven’s atmosphere. It measures oven
humidity on a scale of 0 to 100 percent MV
(moisture by volume) at any temperature
above 212 ˚F / 100 ˚C. The MV percentage
is the volume of water vapor in the oven
atmosphere at a temperature above the
boiling point. Valves of MV are independent
of oven temperature and do not rely on “wet
•New layout enables higher internal heat
resistance and less sampling tube in oven
•Air purging capability allows Humitrol
to remain on during CIP operation
•Stainless steel enclosure and
peristaltic pump improve reliability
during maintenance.
Safety Audit Program
New Stein Kits
Viking Brand PD Pumps
JBT is now offering seal and full rebuild kits for Viking brand PD pumps found on many
Stein fryers and filters. These customized kits include seals, gaskets and other key
components that when incorporated into your preventative maintenance program can
ensure that your pumps will run longer and more efficiently. Each kit contains an installation
guide and all required hardware to make installation easy and painless. Utilizing these kits
will greatly increase the life of your pumps and will save you time, money and downtime that
would usually be associated with replacing an entire pump.
Blue Plastics
In continuation of our constant improvements,
JBT will be phasing out white UHMW, nylon
and acetyl components in 2014 and will
be replacing them with equivalent blue
alternatives. Due to the nature of their visual
detectability, blue plastics are becoming a
common food processing requirement.
For additional information,
contact your JBT customer
service representative.
JBT FoodTech Gives You a Competitive Advantage
Renewed Safety and Hygiene
JBT FoodTech technical training programs deliver the information your
personnel need to run your equipment effectively, proficiently and safely.
The beginning of a New Year can bring an excellent opening to renew safety and hygiene
programs. While unintentional, during the course of a busy year, there are ample opportunities
for maintenance to take a lesser priority to production throughput. Before you know it, a
safety relay is jumped, a guard is missing, a label has been removed or new staff members
have joined the team. In addition to safety, as equipment ages, hygiene can also be impacted.
Again, before you know it a CIP circuit is missing, a floor is cracked, a belt is worn or
controls are obsolete. Now, is the best time to determine if you have all the right tools in
place to make 2014 not only productive, but protected.
If you have any questions or would like to set-up customized
training, please contact John Arnold at john.arnold@jbtc.com
or Lee Clarkson at lee.clarkson@jbtc.com.
Basic Coating & Frying
Applications
Basic Cooking Applications
JBT FoodTech is constantly making investments into technology. New kits are continuously
being developed to assist customers with improving the safety and hygiene of their older
equipment. For example, simple, easily installed kits are available to improve freezer cleaning
efficiency or to improve hood lift supports on a fryer.
$975 per student
Apr. 8, 9, 10 Tues., Wed., Thurs.
Our service technicians are also available to provide in-depth onsite evaluations, tailored
to each location, but focused on highlighting opportunities, missing parts or providing
employee training.
Nov. 11, 12, 13 Tues., Wed., Thurs.
To receive additional information, contact us at
800 408 7788 or email customercare@jbtc.com.
2014 JBT FoodTech Technical Training Schedule
March 18,19, 20 Tues., Wed., Thurs.
May 20, 21, 22 Tues., Wed., Thurs.
Aug. 19, 20, 21 Tues., Wed., Thurs.
$975 per student
June 10, 11, 12 Tues., Wed., Thurs.
Sep. 9, 10, 11 Tues., Wed., Thurs.
Dec. 2, 3, 4 Tues., Wed., Thurs.
Spiral Freezer PM
$975 per student
Jul. 15,16,17 Tues., Wed., Thurs.
Oct. 14,15,16 Tues., Wed., Thurs.