VoIP Industrial Digital Communication System FITRE S.p.A. • Divisione DSI 20142 Milano • Italia • via Valsolda, 15 telefono: (+39) 02.8959.01 • telefax: (+39) 02.8959.0400 e-mail: divisione.dsi@fitre.it AC8228/0610 I dati riportati in questa pubblicazione non sono impegnativi e possono venire modificati senza preavviso. The information contained in this publication are not binding and are subject to change without notice. ASTRO System Manager IP technology has imperiously changed the world of telecommunications, including the applications concerning safety, emergency calls, and industrial communications. On the basis of this technology, FITRE has developed ASTRO System Manager, a powerful system which, trough IP network, allows to connect, in a flexible an configurable way, a wide range of terminals and remote units, controlling them in real-time performing advance diagnostic functions, too. Telecamere IP IP videocameras ISDN PSTN Trombe ed altoparlanti IP IP horns and loudspeakers Terminali di soccorso IP IP emergency stations Sistemi DECT multicella IP IP multicell DECT systems rete IP IP network ASTRO System Manager Station Controller GFX Telefoni IP IP telephones Posti Operatore locali e remoti CTS - Centro Telefoni di Soccorso CTM - Centro di Tele-Manutenzione Local and remote Workstations CTS - Emergency Phones Call Center CTM - Remote Maintenance Center Telefoni analogici Analog telephones Terminali IP IP stations The list of remote devices includes: ! call points for emergency communications ! waterproof and explosion-proof telephones both with handset or hands-free facility ! cameras and monitors for remote surveillance ! local and/or remote stations, designed for ! intercom sets with rugged, waterproof and explosionproof cases ! horns and loudspeakers, including versions with builtin amplifier and with self-adjusted volume output, according to the ambient noise level automatically detected by the horn itself FITRE’S QUALITY SYSTEM IS ISO 9001 CERTIFIED ! communicating to the main centre all the data about the emergency event (calling number/name, and son on) to be displayed on the monitor of the operator(s) local and/or remote operator station(s), configured with the proper application software in order to handle the remote maintenance and remote configuration of the system www.fitre.it AC4891-020315 ASTRO 3000 System Manager ASTRO 3000 System Manager Main applications: ! industrial plants (including the applications where the compliance to safety laws is required); ! tunnels, highways, parking areas; ! subways, railways, airports; ! open air areas, parks; ! elevators; ! hospitals and health institutions; ! detention houses, prisons. I dati riportati in questa pubblicazione non sono impegnativi e possono venire modificati senza preavviso. The information contained in this publication are not binding and are subject to change without notice. ASTRO System Manager: The INDUSTRIAL COMMUNICATION SYSTEM over IP MAIN FEATURES Typically, ASTRO System Manager digital VoIP exchange/controller is used for handling the communications in industrial field and for handling the emergency call in railway, highway, tunnels applications and so on. The connection network media can be fibre optic, LAN, ISDN, PSTN lines or any combinations of them. Thanks to the optional software CTS and CTM , the system guarantees the operation of each telephone set at any time activating automatically (scheduled programmed activity) the remote diagnostic as well the handling of the emergency incoming calls. ASTRO System Manager VoIP exchange can be connected to an existing network (telephone or data). Thanks to the VoIP technology, all FITRE solutions offer the possibility to design complex systems fully integrated in the existing voice and data structures cabling. So, it is possible to access to any user of geographically remote sites, connected trough Intranet or trough an own proprietary net. ASTRO System Manager VoIP exchange allows a complete and flexible hardware and software programming allowing own tailoring in terms of configuration, features and performances in order to reduce the handling and servicing costs. Software Functions ! CTS Fitre (Central Tele-SOS for handling the emergency calls) ! CTM-Fitre (Central Tele-Maintenance for handling the remote diagnostic) ! WEB interface for configuring the system ! Automatic answering ! Group call(s) ! All call ! Conversation voice recording ! Multi-language support (Italian / English / French) ! Supported protocols: SIP, IAX CAPI ! ! ! ! ! ! ! ! ! ! Programmable general phonebook Programmable single phone-book (each user) Vocal box available to any user Access to the vocal box via telephone or WEB Call queues handling Standard telephone features and services Standard call features and services Fax OverIP support Excellent VoIP voice quality Log of the events and activities with statistics about the using mode of the system EMERGENCY CALLS (HOT LINE) What is the meaning of “High security communications”? It means a communication system always available for operating. The system is designed for handling in very fast way the diagnostic functions in order to set automatically warning information in case of break-down of the system and/or part of it. In addition, the main operator can configure the terminals just using own operator station. The terminals are typically based on hand-free telephone sets, with one or more programming push-buttons in order to activa te an emer gency cal l address ed to the programmed operator station. In any case, the terminals can also CB stations with handset (the emergency call is activated by lifting the handset) or CCTV cameras. Even if the stations are very robust and they designed for industrial environments, it may happen that they could be out of service (for example, if the connection cable is damaged). FITRE’S QUALITY SYSTEM IS ISO 9001 CERTIFIED Thanks to the IP technology, ASTRO System Manager controls a wide range of functions in each station. Thanks to this advanced diagnostic facility, ASTRO System Manager guarantees the control of the system in higher way compared to any other technology. FITRE has developed a series of audio with capability for integrating the video functions, too native IP terminals in order to offer the maximum level of performances of own customers. In addition, Fitre has developed also a series of terminals with lower quantity of functions to be connected to ASTRO System Manager trough the GFX Station Controllers or ISDN or PSTN lines. www.fitre.it ASTRO 3000 System Manager ASTRO 3000 System Manager, the unique and innovative fully digital system meets the industrial requirement in terms of communication for the industrial plants. n particular, ASTRO 3000 System Manager digital system offers following features: ! ! ! I dati riportati in questa pubblicazione non sono impegnativi e possono venire modificati senza preavviso. The information contained in this publication are not binding and are subject to change without notice. ! ! ! ! ! ! performance like a standard telephone system; performance like a standard party-paging line intercom system, with the possibility to broadcast the messages like a P.A. system; easiness of using; a wide range of selectable standard telephone sets, to meet the industrial demands in terms of environmental and functional features (civil, weather-proof, explosion-proof, cordless, handsfree types); an appreciable reduction of the quantity of the field stations and therefore the cost reduction of the complete solution; an estimable decrease of the installation cost, due to the very simple telephone architecture: each telephone set is wired to the ASTRO 3000 System Manager digital unit via IP network or via one standard twisted telephone pair; fully programmable numbers of communication lines trough the loudspeakers and/or the conversation lines; capability for handling the redundancy feature: two ASTRO 3000 System Manager can be installed in the same plant in order to perform high safety telephone/intercom and PA functions; complete cancellation of the “acoustic feed-back” (Larsen) problem. ASTRO 3000 System Manager digital system is designed for broadcasting messages when the microphone of the initiator is closed; no need for additional cabling between each station and the relevant loudspeaker(s) for cutting the connection during the paging activity. APPLICATIONS: Using the standard telephone/intercom terminals, specifically designed by FITRE for meeting all the industrial requirements, together with the high performed and flexible system, it is guaranteed the solution of the communication problems inside any type of industrial plants like chemical, petrochemical, iron and steel, as well power plants, concrete factories and all the inst alla tion s with spec iall y heav y environmental conditions. Thanks to the modular architecture, ASTRO 3000 System Manager digital system can be easily function (PABX). ASTRO 3000 System Manager digital system is fully programmable and flexible in order to perform following main functions: ! ! ! paging call: each user of the system can accesses to a selected zone or group of zones or to all the zones of the loudspeakers in order to broadcast voice messages for paging a person party lines: ASTRO 3000 System Manager digital systems handles automatically the link between the initiator (paging) and the answering station establishing automatically the conversation channel between the two stations. ASTRO 3000 System Manager handles simultaneously 100% of the simultaneous conversations selective calls: each user of the system can dial any other number of the system according to the standard PABX function, including if programmed, the direct call to programmable stations (for example, Control Room stations). In addition, ASTRO 3000 System Manager digital system handles a lot of features concerning the remote diagnostic functions. Each user receives automatically voice information about the status of the lines and of the system (paging/party lines: available or busy). ASTRO 3000 System Manager digital system handles automatically the broadcasting of the messages in order to guarantee the acoustic feed-back problem. In fact, ASTRO 3000 System Manager stores the initiator's voice message for broadcasting it automatically when the initiator himself select the party line on which he waits for the answer (party line). This feature is available either when the stations are VoIP digital and analogue type. As option, the stations are available with I/O built-in circuit in order to activates local devices (for example, CCTV cameras, electric lock, and son on) as well for detecting local events (for example, tamper switch, alarm condition, and so on). Thanks to the native IP technology, ASTRO 3000 System Manager system can handle easily the real distributed intelligent architecture. ASTRO 3000 System Manager is equipped with Ethernet interface in order to be connected to an existing IP fibre opt ic n et a nd f or h and lin g th e na tiv e VoI P telephone/intercom stations as well for connecting remote “Station Controller units” (our GFX type) for controlling analogue stations. So, the remote diagnostic is an integrated feature of ASTRO 3000 System Manager telephone/intercom system. programmed and assembled in order to meet the own functional specifications of the customer. When the dialling facility is not required, the system can operate as stand alone unit. All the telephone/intercom terminals are connected to the unit via the IP network or via a standard twisted telephone pair. The architecture of the system doesn't change even if the customer will require in the future the selective FITRE’S QUALITY SYSTEM IS ISO 9001 CERTIFIED www.fitre.it ASTRO 3000 System Manager I dati riportati in questa pubblicazione non sono impegnativi e possono venire modificati senza preavviso. The information contained in this publication are not binding and are subject to change without notice. ASTRO System Manager versions ASTRO System Manager Base ASTRO System Manager Intercom This software is always necessary in any application of ASTRO System Manager and it guarantees the functionality of the IP exchange as well the static configuration: ! “Exchange”: point-to-point calls among the VoIP telephone sets ! “Configuration”: static assignment of the telephone numbers ! “DID”: (Direct Inward Dialling) for handling the incoming call from subscribers ! “Outbound callerID” identification of a telephone set on the receiving station during a call ! “Privacy”: static handling of the privacy options (ID, username, password, caller ID) ! “Voice-mail”: automatic telephone secretary service including the e-mail sending of the recorder message ! “Portable numbering”: linking a telephone number to a person ! “Scheduler”: automatic handling of the answer ! “Call group”: handling of groups of calls (the first user in the group answers, the other ones are disconnected) ! “PSTN and ISDN”: mix handling of telephone protocols ! “Follow me”: automatic deviation of a call on another telephone number of the system ! “Forward”: forward of the call according to programmed condition (always, busy, no answer, not available ) ! “Note book”: possibility for reading the list of telephone numbers (ASTRO System Manager Base is required) ASTRO System Manager Redundant (ASTRO System Manager Base is required) The redundancy facility can be performed according to the following functionalities (it is possible to combine several functionalities too) ! Full redundancy: two or more HW systems, assembled with the same configuration. Each system is designed in order to handle the whole system. In case of fault of one system, the other one will continuate to operate activating the alarm signalling and the automatic swap. Components redundancy: ! Hard disk in RAID with hot-swap ! Redundant power supply ASTRO System Manager Configurator (ASTRO System Manager Base is required) The “ web server Fitre” configuration functionality allows to: ! Add/Remove/Modify users and telephone sets in dynamic mode ! Add/Remove/Modify groups of users and telephones in dynamic mode (in PA and Intercom Systems) ! Get access to the configuration of all the parameters listed in “ASTRO System Manager Base” ASTRO System Manager Emergency/hot-line (ASTRO System Manager Base is required) The functionality “Queue handling and automatic forward of the calls” allows to handle in easy and reliable way the emergency event where several users could call simultaneously the operator(s) and the quantity of the operators is less than necessary or is not in service. In this case, if the quantity of calls is higher then the operator(s) answering capability than these emergency calls are handled in queue mode or they are forwarded on different programmable emergency numbers. ASTRO System Manager P.A. (ASTRO System Manager Base is required) Each zone and/or booster power amplifier requires one IP-DAD (IP-Digital Audio Decoder) unit. The VoIP Operator Consoles are based on Fitre TONO-IP station, equipped with handset and handset-free facility and function keys. As option, TONOIP station can be equipped with gooseneck microphone. ASTRO System Manager P.A. software allows to: ! Broadcast voice messages on single zone, group of zones, all call ! Broadcast automatically stored alarm tones/messages when an external event is switched on (e.g. F&G alarm) ! Handle the diagnostic of the booster amplifier as well of the loop loudspeaker and VoIP Operator Consoles. The “Intercom” functionality allows following: ! Any user of the system can call in selective mode or group mode or all the stations of the system. The stations can be programmed in order to get or not access to this function ! Automatic dialling and voice connection using a function key ! Possibility to configure each station in order to answer to a call using the handset or in hands-free mode or activating the loudspeaker (even external amplified one) only. ASTRO System Manager 3000 (ASTRO System Manager Base is required) The “Page/Party Line Intercom 3000” functionality allows following: ! Any user of the system can broadcast owns voice message in single loudspeaker zone or group of zones or all call. The stations can be programmed in order to get or not access to this function ! Automatic connection between the calling and the answering users on specific conversation lines ! To handle several intercom conversation lines simultaneously ! To operate as standard telephones (selective point-to-point calls and conversations) ASTRO System Manager CTM Configurator (ASTRO System Manager Base is required) The “CTM Configurator” functionality allows following: ! To add/delete the analogue station in the list of the diagnostic facility ! To program and update the parameters each station (name of the station, user number, description of the station) ! To program and update the parameters stored in each station (output audio volume, mode of answering, microphone sensitivity, functions of each function key, telephone number to be activated when the user press the function key, output relay contact) ASTRO System Manager CTM (ASTRO System Manager Base is required) The “CTM” functionality allows following: ! automatic diagnostic of the configured stations ! manual diagnostic of the configured stations The diagnostic facility includes: ! speech test ! checksum of the data ! download of the statistics data ASTRO System Manager CTS (ASTRO System Manager Base is required) The “CTS” functionality allows following: ! advanced handling of the emergency calls ! complete integration of audio and video data ! queuing and parking of the emergency calls ! possibility for forwarding the calls among several operators ! Call-Center functionality ! handling of maps and icones ASTRO System Manager Compact The version is based on a very compact board designed by Fitre for hard environmental conditions (railway, navy and so on). The compact hardware includes the functionalities of ASTRO System Manager Base PSTN ISDN WAN LAN WAN Call center di soccorso ASTRO System Manager Base FITRE’S QUALITY SYSTEM IS ISO 9001 CERTIFIED www.fitre.it