Outcomes Report SEPTEMBER 2011 Contents 1.Introduction 2.Background 2 4 6. Workshop Outcomes: Directions 49 22 9.2 Other Comments: Workshop Day 2 50 25 5 2.2Purpose of Workshop 5 6.3 Summarised Directions 2.3 Background Material 6 2.4 Online Survey 7 3.1 Workshop Participants 9 3.2 Workshop Ground Rules 9 3.3 Workshop Program 4. Workshop Outcomes: Vision 10 12 7. Workshop Outcomes: Actions 7.1 Actions about Governance 26 27 7.2 Actions about Structure 29 7.3 Actions about Functions 30 7.4 Actions about Finance 32 7.5 Actions about Capacity 34 7.6 Actions about Other Big Ideas 35 7.7 Summary of Actions 37 4.1Vision Elements from Discussion Paper and Online Survey 13 8. Workshop Outcomes: Models 8.1 Overview of Models 39 4.2Potential Additional Vision Elements Suggested in Online Survey 13 8.2 Governance Elements of Models 40 4.3 Potential Additional Vision Elements Suggested During the Workshop 14 8.3 Structure Elements of Models 40 4.4 Draft Vision 15 5.Workshop Outcomes: Challenges and Opportunities 16 5.1 Challenges and Opportunities from Joint Session 17 5.2 Challenges and Opportunities from Roadmap Session 18 48 9.1 Other Comments: Workshop Day 1 2.1 Reference Group 8 9. Other Comments 21 6.2 Prioritised Directions from Groups in Roadmap Session 3.Workshop Participants, Ground Rules and Program 20 6.1 Directions from Sub Groups in Roadmap Session 52 Suggested Actions about Functions 53 Suggested Actions about Structure 54 Suggested Actions about Governance 55 Suggested Actions about Finance 56 Suggested Actions about Capacity 57 11.Conclusion 58 Appendices62 38 8.4 Function Elements of Models 41 8.5 Finance Elements of Models 42 8.6 Capacity Elements of Models 42 8.7 Other Elements of Models 43 8.8 Example Model 1: Two Tier Model 44 8.9 Example Model 2: Corporate Model for 45 10. Suggested Actions Medium to Large Urban Populations 8.10 Example Model 3: Formalised Resource Sharing Model 47 8.11 Example Model 4: Rural Place Management Model 47 Destination 2036 Outcomes Report 1 1. Introduction 2 Destination 2036 Outcomes Report The Destination 2036 Workshop could accurately be described as a two day event held in Dubbo on 17 and 18 August 2011 and attended by civic leaders from across NSW. The Workshop was, however, much more than this. It was a unique event, which provided the opportunity for local government leaders to talk together about the future and plan for the kind of councils that communities in NSW require and deserve. The key outcomes of the Destination 2036 Workshop can be found in Section 10 of this report. Prior to the Workshop the Minister for Local Government, the Hon Don Page MP, stated “Destination 2036 is a fantastic opportunity – the first time ever that NSW has seen this sort of strategic, creative and participatory approach applied to the many issues that face local government as we move further into the 21st century”. Unique events or ideas always create questions - what is this really about? This hasn’t happened before - why is it happening in this way? Will it work? These questions were asked many times in the lead in to Destination 2036. As the event drew to a close, there was widespread acknowledgement that it had worked. The opportunity provided by the Minister and the Division of Local Government (DLG) was embraced by civic leaders who worked constructively, thoughtfully and very, very hard to develop consensus on the way forward for local government in NSW. Almost unilateral support emerged for a draft Vision for the future of local government. This was complemented by some high level Directions, as well as emerging consensus on priority actions over the next four years. For a state with 152 councils, ranging in geographic size from 10km2 to more than 40,000km2, this is a significant achievement. It has provided a strong foundation for the next steps in the journey. This report details the outcomes of the Destination 2036 Workshop. After the introductory sections of the report (Sections 1-3), it is structured in the same order as the sessions and activities in the Workshop. Throughout Sections 4-10 of the report, any text in quotation marks is a direct quote taken from one of the recording sheets used in the Workshop. Though it is not possible to include every comment and idea made by every participant “Destination 2036 will enable the sector’s leaders to come together to reflect on the future and to plan for inevitable change in a holistic and strategic way. This will enable change in our communities to be well managed by the tier of government with most effect on peoples’ daily lives” ROSS WOODWARD, CHIEF EXECUTIVE DLG throughout the process, these quotes are intended to provide an indication of the breadth and depth of perspective. They include opinions shared by the majority of Workshop participants, as well as other perspectives and ideas. This diversity of opinion is not considered problematic – on the contrary, it is one of the factors which makes local government truly reflective of its many distinctive communities. The Elton Consulting facilitation team would like to express their sincere thanks to participants at the Destination 2036 Workshop. The experience and brainpower of the participants, combined with the openness, commitment and good will that they demonstrated not only towards the process, but also to each other and to the members of the facilitation team, were what made the Workshop such a success. We thank the members of the Reference Group and the Presidents for the generosity with which they shared their time, perspectives, information, assistance and advice, and Dubbo City Council for hosting the event. We thank the speakers who made a significant contribution to the generation of ideas. Finally, we thank the Minister and the CEO and staff Division of Local Government for their leadership in providing such a unique opportunity to local government. We feel privileged to have been involved. Destination 2036 Outcomes Report 3 2. Background 4 Destination 2036 Outcomes Report “Smart organisations seek to anticipate change and, where possible, influence the direction of change” 2.1 Reference Group 2.2 Purpose of Workshop A Reference Group was established to assist with planning for the Destination 2036 Workshop. The Reference Group consisted of: The purpose statement for the Workshop was prepared initially by the Elton facilitation team and refined and finalised with the Reference Group. The purpose of the Destination 2036 Workshop was: ≥≥ Steve Orr (Chair), Deputy Chief Executive of the Division of Local Government (DLG) ≥≥ Mark Ferguson, President of NSW Local Government Managers Australia (LGMA NSW) ≥≥ Noel Baum, Director of the Policy Division at the NSW Local Government and Shires Associations (LGSA) ≥≥ Melissa Gibbs, Assistant Director of Australian Centre of Excellence for Local Government (ACELG). The Reference Group was attended by staff from the DLG and from Elton Consulting. The specific role of the Reference Group was to: ≥≥ Provide advice on the proposed content and format of the pre Workshop Discussion Paper ≥≥ Identify and facilitate the provision of any relevant data ≥≥ Provide strategic advice on the proposed agenda, content and design of the Workshop ≥≥ Provide comment and input into the development of key project management tools, including the Communication Plan ≥≥ Promote awareness and understanding of the Workshop ≥≥ Identify and facilitate the involvement of any relevant officers or office holders from their respective organisations in the delivery of the Workshop. THE HON DON PAGE MP, MINISTER FOR LOCAL GOVERNMENT ≥≥ To create a bold Vision - a preferred future for local government ≥≥ To identify the roadmap that will put us on a path to this Vision ≥≥ To develop a shared view on the right models for local government ≥≥ To develop and get excited about a short term Action Plan: not a wish list but something clever and achievable that focuses on priorities for 4 years ≥≥ To create an opportunity for new relationships of trust within and between local and state government to help deliver great local government into the future. The purpose statement set an ambitious agenda for the two day Workshop. In order to provide a clear foundation for the Workshop, the purpose statement and a range of background material was provided prior to the Workshop. “In the current climate where NSW councils face immediate and serious economic, social, environmental and governance challenges, it’s all the more important for our two spheres of government to set this time aside to think strategically, and work together on the bigger picture and long term future of Local Government” KEITH RHOADES, PRESIDENT LGA “The Minister’s willingness to listen and his response has demonstrated his understanding about the urgent need for solid and immediate steps in the coming four years to build toward a better longterm future” RAY DONALD, PRESIDENT SA Three meetings of the ERG were held between June and August 2011. Destination 2036 Outcomes Report 5 2.3 Background Material Prior to the commencement of the Destination 2036 Workshop, a range of background material was prepared and made available to participants - and in some cases the wider local government sector. The background material included: ≥≥ A Discussion Paper, called Our Communities, Our Councils, Our Future, which presented a snapshot of NSW communities and their councils and brought together key ideas from a range of work on local government in NSW and Australia. It summarised reforms in the United Kingdom, New Zealand and South Africa and presented possible future models for councils in NSW. The Discussion Paper also contained some potential characteristics of the preferred future for local government which could be included in a Vision statement for the sector, as a starting point for discussion before the Destination 2036 Workshop. The Discussion Paper was sent directly to Workshop participants and was also available on the DLG website. ≥≥ A Podcast filmed with the Sohail Inayatullah, the Futurist presenting at the Workshop, in which he introduced himself and provided a brief snapshot of the role of a Futurist and what participants could expect at the Workshop. The Podcast also discussed some of the likely drivers of global change in the future and identified which of these changes may be critical for local government. The Podcast was viewable on the DLG website. ≥≥ A Paper prepared by the Chief Executive of the DLG, entitled Some Food for Thought. Like the Discussion Paper, Some Food for Thought was sent directly to Workshop participants and was also available on the DLG website. It set out some personal thoughts from the Chief Executive on the importance of Destination 2036, outlined how the event would be run and posed some questions for consideration. Our ≥ Destination 2036 Discussion Paper PREPARED BY ELTON CONSULTING 17 JUNE 2011 NSW STATE PLAN MID NORTH COAST DELIVERING LOCAL ACTIONS 2010 The State Plan is the NSW Government’s long term plan to deliver the best possible services to the people of NSW. In response to the priority issues raised by the communities of the Mid North Coast during the State Plan consultations in 2009 the NSW Government has: Destination 2036 Discussion Paper • Planned for the future health care needs of the growing population • Diversified the regional economy, to create new jobs and training opportunities • Continued to deliver major upgrades to the Pacific Highway • Balanced urban development with the protection of the environment • Delivered more social housing through the Nation Building Economic Stimulus Program. Coastal Communities The MID NORTh COAST INCluDeS PORT MACQuARIe, COFFS hARBOuR For more information on the challenges facing coastal communities, see: Some families, particularly welfare dependent, are moving for cheaper living costs Populations are growing, sometimes very quickly ≥≥ Information on the DLG Website, including data, reports and linked to useful websites. ≥ NSW Department of Planning (2008) New South Wales State and Regional Population Projections, 2006-2036 ≥ The Federal Government’s (2011) Sustainable Population Strategy for Australia ≥ National Sea Change Taskforce (2011) NSW Coastal Policy Paper Tourism is not always leading to new jobs Housing can be getting quite expensive Lots of older residents 16 Our Communities | Our Councils | Our Future ≥ University of Sydney Planning Research Centre (2005) Meeting the Sea Change Challenge: Sea Change Communities in Coastal Australia ≥ DECCW (2010) Climate Impact Profile There are big fluctuations in population from summer to winter 6 Destination 2036 Outcomes Report Communities Councils Future Changes relating to climate change are already being felt 1 2.4 Online Survey Workshop participants were also invited to complete an Online Survey prior to attending Destination 2036. The Online Survey was not available or intended for completion by a wider audience. The purpose of the Online Survey was to understand the views of participants on some of the issues covered in the Discussion Paper and to help prepare for the Workshop itself. The questions included: ≥≥ What have been the two most important changes affecting local government over the last 10 years? ≥≥ What do you think are the two most important challenges facing councils like yours? ≥≥ What are the two biggest changes on the horizon for NSW in the next 10 to 20 years? The specific questions asked in the Online Survey are contained in Appendix A. The Online Survey was open for completion from 19 to 28 July 2011 and was completed by 207 respondents. The first three survey questions related to the demographics of respondents. In general, the Online Survey was completed by a representative number of councils from all parts of NSW. There was a slightly higher proportion of General Managers and senior council staff who responded as compared to Mayors and Councillors. A summary of responses to the Online Survey questions are included in Appendix A and are discussed in the relevant sections of the Outcomes Report. ≥≥ What do you think the preferred characteristics of local government in the future should be? ≥≥ What is your greatest hope for the Workshop? ≥≥ Do you have any fears about the Workshop? Destination 2036 Outcomes Report 7 3. Workshop Participants, Ground Rules and Program 8 Destination 2036 Outcomes Report 3.1 Workshop Participants The Division of Local Government invited the following civic leaders to participate in the Destination 2036 Workshop: ≥≥ the Mayor of every Council in NSW, or another nominated Councillor ≥≥ the General Manager of every Council in NSW, or another nominated senior staff member ≥≥ the Chair of every County Council ≥≥ the Chief Executive of every County Council ≥≥ the Executive Officer of every Regional Organisation of Councils (ROC) ≥≥ the Office Bearers from the Executive Committee of the Local Government Association of NSW ≥≥ the Office Bearers from the Executive Committee of the Shires Association of NSW ≥≥ the Chief Executive Officer of the Local Government Managers Australia NSW ≥≥ a representative from the United Services Union (USU), Development and Environmental Professionals’ Association (DEPA) and Association of Professional Engineers, Scientists and Managers Australia (APESMA). The Workshop was also attended by the Minister for Local Government, the Hon Don Page MP, and his staff. Representatives from relevant State Government agencies, staff of the LGSA and the Commonwealth Department of Regional Australia, Regional Development and Local Government were invited to attend the event as observers. A full list of all Workshop participants is included at Appendix B. All councils in NSW were represented at the Workshop, as were all County Councils and ROCs. 3.2 Workshop Ground Rules The Online Survey completed by participants prior to the Workshop asked “What is your greatest hope for the Workshop?” and “Do you have any fears about the Workshop?” In answering these questions, respondents frequently mentioned hopes such as “frank discussions all round”, “that people come with an open mind about the future”, “genuine openness between Local and State” and “a real world outcome, not pie in the sky”. The most frequently mentioned fear was that the Workshop would be a “talkfest”. Respondents also stated they feared “that self interest, ego and ambition are not put aside”, “too many different opinions – no consensus”, “that it will be used to support a preconceived agenda” and “that there will be no mood for change”. These and other hopes and fears expressed by respondents were used to prepare the ground rules for the Workshop. The ground rules used at the Destination 2036 Workshop were that we: ≥≥ work as equals - creatively, openly, respectfully and thoughtfully ≥≥ don’t grandstand ≥≥ build consensus ≥≥ act as sector leaders, beyond our own roles and councils ≥≥ work strategically and think outside the square ≥≥ get a real world outcome - not a talkfest ≥≥ seize the opportunity. Destination 2036 Outcomes Report 9 3.3 Workshop Program In order to achieve its purpose, the Destination 2036 Workshop contained brief sessions designed to give participants information or new ideas, as well as a structured series of longer, interactive working sessions. This section of the report briefly outlines the purpose and content of both the informative and the interactive sessions. The full Workshop program can be found in Appendix C. It should be noted that the program envisaged that the interactive sessions on Day 2 would commence with the Models session and then to the Actions session. This order was reversed during the Workshop itself to address a technology issue, although the expected content of the two sessions did not change. “This is a rare opportunity. Every council is in the room. The State Government is keen to listen and act. We in the DLG are restructuring so we can deliver with you” ROSS WOODWARD, CHIEF EXECUTIVE DLG “The words, ‘But, we have always done it this way’, are the eight most expensive words we will ever speak, things change. Therefore we should not be led by convention alone and avoid the key issues that face us” MARK FERGUSON, PRESIDENT LGSA Welcomes The Destination 2036 Workshop was formally opened by the Hon Don Page MP, Minister for Local Government. In his opening address, the Minister stated, “I believe this event, and the initiatives that will follow, provide a unique opportunity for us to establish a relationship of mutual trust, focused on strengthening the local government sector”. He reminded participants that local government has dealt with significant change over many years and outlined his expectations for the Destination 2036 Workshop. As part of the opening session, the following sector leaders also provided some opening remarks, including their hopes for the Workshop: ≥≥ Keith Rhoades, President of the NSW Local Government Association (LGA) ≥≥ Ray Donald, President of the NSW Shires Association (SA) ≥≥ Mark Ferguson, President of LGSA. In addition, the Chief Executive of the DLG gave a brief presentation on his expectations for the Workshop and encouraged participants to “think big and speak up”. 10 Destination 2036 Outcomes Report Presentations As part of the Workshop, five presenters were invited to speak to Destination 2036 participants. In order of presentation: ≥≥ Sohail Inayatullah, a Futurist, spoke about changing images of the future and provided case studies of the ways different organisations are thinking about their futures. Professor Inayatullah presented six ways forward to help participants consider the future and nine critical factors for reducing risk and creating a desired future. ≥≥ The Hon Kevin Humphries MP, the Minister for Western NSW, spoke about his experiences and observations with service delivery in remote Western NSW and presented ideas for change. He used Central Darling Shire as an example of a council considering new approaches and models. ≥≥ Corin Moffatt, former Assistant Chief Executive of the Local Government Association in England, provided insights into current local government reform in England and particularly the ways in which English councils are attempting to deliver better services with less funding. ≥≥ Brian Dollery, Director of the Centre for Local Government at the University of New England, presented some potential future directions for the future of NSW local government. These included: strategies to encourage financial sustainability; greater regional collaboration; alternative models; and leadership and governance options. ≥≥ Melissa Gibbs, Assistant Director of ACELG, provided an overview of recent local government reform across Australia and New Zealand. She also presented the high level findings of the recent ACELG research report, Consolidation in Local Government: A Fresh Look. Participants also heard two short presentations from Kim Anson of Elton Consulting summarising the views of participants from the Online Survey results and the elements of the models presented in the Discussion Paper. Interactive Sessions The interactive sessions were closely aligned with the statement of Workshop purpose. There were four main interactive sessions, which respectively focused on the: ≥≥ Vision for Local Government in NSW ≥≥ Roadmap to achieve the Vision, including the opportunities and constraints, as well as the Directions ≥≥ Actions for the next four years ≥≥ Models for Local Government in NSW. All participants worked in the one, main room of the Workshop venue at tables of 10 during the Vision session. For other interactive sessions, participants were divided into five or six groups of 45-75 participants and then sub groups of 8-10 participants. A volunteer participant in each sub group acted as a discussion coordinator, assisting with facilitation of the sub group and organising recording and reporting. Each interactive session involved reporting back by volunteer participants, firstly from the sub group to the group and then to the joint group. The processes used in the interactive sessions, as well as the outcomes, are outlined in more detail in the remainder of this report. Electronic Feedback In several of the interactive sessions with the joint group in the main room of the Workshop venue, participants used keypads to provide electronic feedback. Participants also used the keypads to provide general demographic information on: their role within local government; the geographic location of their Council or ROC; and the number of years they had been elected or employed within local government. Individual participants could not, however, be identified through the electronic feedback system. Closing Remarks The Destination 2036 Workshop was formally closed by the Minister, with closing remarks also provided by the Presidents of the LGA, SA and LGMA NSW all recognising the success of the Workshop in achieving its purpose. Destination 2036 Outcomes Report 11 4. W orkshop Outcomes: Vision 12 Destination 2036 Outcomes Report 4.1 Vision Elements from Discussion Paper and Online Survey 4.2 Potential Additional Vision Elements Suggested in Online Survey The following Vision elements were suggested to participants in the Discussion Paper circulated prior to the Workshop and then tested in the Online Survey. The question in the Online Survey was “Looking at the preferred characteristics of local government in the future, do you think councils of the future should be…” As demonstrated below, all of the Vision elements presented in the Online Survey were overwhelmingly supported. The following Vision elements were suggested by Workshop participants who completed the Online Survey, when answering the open question, “Do you have any other comments you’d like to make about the preferred characteristics of local government in the future?” These potential additional elements were then put to the participants during the Workshop for electronic feedback, with results as follows: ≥≥ Democratically elected (96% agreed) ≥≥ Locally focussed and sustainable (79% agreed) ≥≥ Reflecting the diversity of their communities in their Councillors and staff (88%) ≥≥ Professional and businesslike (79%) ≥≥ Responsibly governed and managed (99%) ≥≥ With greater autonomy (81%) ≥≥ Financially viable (97%) ≥≥ Adaptable and flexible (87%) ≥≥ Future focused (96%) ≥≥ Sufficiently funded and resourced (81%) ≥≥ Able to plan and act strategically (99%) ≥≥ Constitutionally recognised (81%) ≥≥ Providing highly valued services, facilities and infrastructure (99%) ≥≥ Less political (62%) ≥≥ Undertaking a core set of functions (87%) ≥≥ Able to undertake additional functions which respond to local needs (88%) ≥≥ Further rationalised and amalgamated (42%) When the results of the electronic feedback were analysed with the demographic information provided by Workshop participants through the electronic feedback system at the start of Day 1, it was found there was significant agreement regardless of the demographic characteristics of the participant. The only areas of significant variation were: ≥≥ A larger proportion of General Managers/Senior Officers (46%) than Mayors/Councillors (36%) who agreed the Vision should include ‘further rationalised and amalgamated’ ≥≥ A considerable variation in the proportion of participants who agreed the Vision should include ‘further rationalised and amalgamated’ by geographic area, with 30% of participants from rural and remote councils, 43% from inner/middle Sydney councils, 48% from coastal councils and 56% from outer Sydney and inland regional councils agreeing. ≥≥ Less bureaucratic and more efficient (74%) ≥≥ Increasing the services provided (23%) ≥≥ Engaging with their communities in new ways (94%) ≥≥ True collaborators and partners – with each other, with their communities and with state and federal agencies (98%) ≥≥ Continually adapting (98%) ≥≥ Using a range of operating models enabled by legislation (87%) ≥≥ Diverse in population size and geographic area (92%) ≥≥ True leaders of their communities (97%) Destination 2036 Outcomes Report 13 4.3 P otential Additional Vision Elements Suggested During the Workshop The following Vision elements were suggested by Workshop participants during the morning of Day 1 of the Workshop in response to the question, “Does your table feel there is an essential Vision element that has not been captured by the previous suggestions?” This was then subject to electronic feedback, with results as follows: ≥≥ Resource sharing with formal regional structures (73% agreed) ≥≥ An employer of choice, with a skilled workforce (80%) ≥≥ Voluntarily rationalised and amalgamated (52%) ≥≥ Enhancing the image of the industry as a whole (70%) ≥≥ With a sense of community and local aspirations for community health, wellbeing and the economy (73%) ≥≥ Environmentally sustainable (68%) ≥≥ With paid elected representatives (60%) ≥≥ Encouraging innovation (82%) ≥≥ Accountable for performance (80%) ≥≥ Continuously improving (75%) ≥≥ With the respect and trust of the State government (76%) ≥≥ Partners in a multi-level government system with agreed roles (80%) ≥≥ Ethical (65%) ≥≥ Local champions (35%) ≥≥ Designed to be fit for purpose (42%) ≥≥ Participatory democracy (30%) ≥≥ Advocacy (45%) 14 Destination 2036 Outcomes Report When the results of the electronic feedback were analysed with the demographic information provided by Workshop participants through the electronic feedback system at the start of Day 1, it was found there was significant agreement regardless of the demographic characteristics of the participant. The only areas of significant variation were: ≥≥ A considerable variation in the proportion of participants who agreed the Vision should include ‘resource sharing with formal regional structures’ by geographic area, with 62% of participants from coastal councils, 68% from outer Sydney councils, 70% from rural and remote councils, 78% from inland regional councils and 88% from inner/middle Sydney councils agreeing ≥≥ A larger proportion of Mayors/Councillors (59%) than General Managers/Senior Officers (45%) who agreed the Vision should include ‘voluntarily rationalised and amalgamated’ ≥≥ A considerable variation in the proportion of participants who agreed the Vision should include ‘voluntarily rationalised and amalgamated’ by geographic area, with 38% of participants from inland regional councils, 47% from inner/middle Sydney councils, 56% from coastal councils, 57% from rural and remote councils and 59% from outer Sydney councils agreeing ≥≥ A significantly larger proportion of Mayors/Councillors (76%) than General Managers/Senior Officers (44%) who agreed the Vision should include ‘with paid elected representatives’. 4.4 Draft Vision At the conclusion of the electronic feedback on the Vision elements, concern was expressed by many participants that: ≥≥ Many of the proposed Vision elements, while important in themselves, were not suitable for inclusion in a Vision and were more akin to directions or actions ≥≥ The total list of proposed Vision elements was duplicative and could result in a very long and unwieldy Vision ≥≥ Some of the Vision elements were not new or bold enough. Strong Communities through Partnerships By 2036, all NSW communities will be healthy and prosperous – led and served by strong, effective and democratically elected local government. Through leadership, local knowledge and partnerships with community, government and other sectors, we will plan our futures and deliver quality services and infrastructure. We will be recognised, respected and responsible for: ≥≥ Upholding the highest ethical standards ≥≥ Sound financial management ≥≥ Sensitive environmental stewardship ≥≥ Meaningful community engagement, advocacy and leadership ≥≥ Our adaptability, innovation and learning ≥≥ Developing the full potential of our people Workshop participants were then asked to provide electronic feedback on the following question: “Do you support this draft Vision as a basis for further consultation and development?” A total of 270 participants responded to this question, with 246 answering ‘yes’ and 24 answering ‘no’, resulting in overall support for the draft Vision of 91% of participants. ≥≥ Responding to our diverse cultures and environments ≥≥ Creating places that people value It was therefore proposed by the facilitation team that one of the concurrent sessions scheduled for Day 2 of the Workshop be used for a small working group to use the proposed Vision elements as the basis of a refined Vision statement. During the Workshop dinner participants were invited to nominate for this working group, which then met on the morning and early afternoon on Day 2 of the Workshop. At the end of the Workshop, a representative from the working group then presented the draft Vision to all participants in the main room. The draft Vision was as follows. Destination 2036 Outcomes Report 15 5. W orkshop Outcomes: Challenges and Opportunities 16 Destination 2036 Outcomes Report 5.1 C hallenges and Opportunities from Joint Session As part of discussions on Day 1, Workshop participants were asked to use their keypads to provide electronic feedback on the challenges and opportunities facing communities and councils in NSW. These questions built on both the responses to the Online Survey and information presented by the Futurist. When asked to select from a potential list of the two most important challenges likely to affect Australian communities into the future, responses were as follows: Challenge Percentage Number Population change 20% 119 Demographic shifts 18% 110 Economic changes 17% 105 Technology change 16% 95 Changes to energy sources and prices 12% 72 Climate change 9% 57 Changes in political structures 6% 34 Other 2% 9 Total 100% 601 Notes: Percentages have been rounded to the nearest whole number. Participants could each select two responses. Some particpants chose not to provide electronic feedback on some questions and hence the total number of responses varies. When asked to select from a potential list of the two most important challenges for councils in NSW to plan for, responses were as follows: Challenge Percentage Number Infrastructure and asset issues 27% 166 Financial sustainability 26% 161 Population and demographic changes 19% 116 Climate change, including changes to water and energy prices 7% 43 Economic changes 6% 36 Amalgamations 5% 31 Technology change 4% 22 Intergovernmental recognition 3% 16 Changes in political structures 2% 11 Other 1% 3 Total 100% 605 Notes: Percentages have been rounded to the nearest whole number. Participants could each select two responses. Some particpants chose not to provide electronic feedback on some questions and hence the total number of responses varies. Destination 2036 Outcomes Report 17 5.2 Challenges and Opportunities from Roadmap Session For the Roadmap session on the afternoon of Day 1 of the Workshop, participants were grouped according to the geographic areas which had been used in the Discussion Paper. These were: Inner and Middle Sydney; Outer Sydney; Inland Regional Centres: Coastal Communities: Rural and Remote Communities. Each of these geographic groups were then divided into sub groups of about 10 participants, with each sub group asked to work intensively on a Roadmap to help achieve the Vision for local government in NSW. Participants were first prompted to identify challenges and opportunities for the next 1-4 years, 5-10 years and 10+ years. The recording sheet used by the sub groups during the Roadmap session is contained in Appendix D. 18 Destination 2036 Outcomes Report Challenges and opportunities identified for all councils included: ≥≥ Changing demographics ≥≥ Financial sustainability Particular challenges and opportunities identified for Sydney Councils included: ≥≥ Development pressures ≥≥ Funding infrastructure ≥≥ Traffic and transport, including public transport, freight and air transport ≥≥ Climate change ≥≥ Housing affordability ≥≥ Technological change ≥≥ Social housing ≥≥ Maintaining service levels ≥≥ Multiculturalism ≥≥ Increasing community expectations ≥≥ Increasing regulation and compliance demands ≥≥ Transport ≥≥ Impacts of the new Carbon Tax ≥≥ Global financial uncertainty Particular challenges and opportunities identified for Inland Regional Councils included: ≥≥ Aging population ≥≥ Skills shortages, including an aging workforce ≥≥ Mining Particular challenges and opportunities identified for Coastal Councils included: Particular challenges and opportunities identified for Rural and Remote Councils included: ≥≥ Climate change, sea level rise, coastal erosion and flood mitigation ≥≥ Aging of population and hence need for health services ≥≥ Providing for peak seasonal population and impact on infrastructure provision ≥≥ Funding for roads and bridges ≥≥ Servicing the aging population and sea/tree change demographic ≥≥ Insufficient water and the Murray Darling Basin Plan ≥≥ Protection of agricultural land ≥≥ Social housing ≥≥ Provision of cultural infrastructure eg theatres, museums, libraries ≥≥ Attracting and retaining skilled staff ≥≥ Loss of population and workers ≥≥ Expanding the economic base, including agricultural diversification ≥≥ Protection of agricultural land ≥≥ Lifestyle and quality of life, including prompting the benefits to “city dwellers” Destination 2036 Outcomes Report 19 6. W orkshop Outcomes: Directions 20 Destination 2036 Outcomes Report 6.1 D irections from Sub Groups in Roadmap Session ≥≥ Developing new models for infrastructure funding and “addressing the gap between what is needed for asset renewal and replacement and what can be funded” Other proposed Directions for the next 4 years ≥≥ Decentralising decision making ≥≥ Reviewing the Local Government Act ≥≥ Coordinating Federal, State and Local strategies for infrastructure ≥≥ Increasing the integration of strategic planning between all levels of government ≥≥ Developing regional coastal management, flooding and disaster planning ≥≥ Increasing the ability and flexibility for councils to undertake land use planning, as well as changes to Section 94 arrangements and, for metropolitan councils, increasing “community confidence in Metro Strategy” ≥≥ Developing integrated plans for transport and affordable and social housing in metropolitan areas Frequently proposed Directions for next 1-4 years ≥≥ Defining core local government activities ≥≥ Defining the roles and responsibilities of the three tiers of Government, through an intergovernmental agreement, MOU or similar formal mechanism, including the “removal of cost shifting” ≥≥ Gaining constitutional recognition ≥≥ Promoting population, business and industry growth in rural and remote areas After identifying the challenges and opportunities, participants in their geographic sub groups were asked to identify Directions for the next 1-4 years, 5-10 years and 10+ years. As many sub groups found it difficult within the time available to specify Directions for the 10+ year timeframe, the Directions listed below are for the next 1-4 and years and for 5-10 years and beyond. The recording sheet used by the sub groups during the Roadmap session is contained in Appendix D. ≥≥ Improving relationships between Local and State Government to “create a respectful, honest and professional partnership based upon agreed values” ≥≥ Reviewing and developing new, stronger models of regional cooperation, including improved partnership arrangements between councils and the sharing of back of house services ≥≥ Identifying and implementing alternative models for local governance and service delivery, without a “one size fits all mentality” ≥≥ Reviewing rating and revenue raising structures, including removing rate pegging, establishing a “fairer and more realistic share of Federal taxation” and identifying alternative sources of revenue ≥≥ Increasing Federal Assistance Grants ≥≥ Managing community expectations ≥≥ Sharing staff including General Managers and administrations and addressing the lack of technical and skilled staff, particularly in regional, rural and remote areas ≥≥ “Harnessing new technologies” and taking advantage of the National Broadband Network to improve service delivery and capacity, particularly in coastal, rural and remote areas ≥≥ Improving aged care facilities in rural and remote areas, with “whole of life care to keep retirees in the community” ≥≥ The heads of State Government departments to meet regularly with ROCs “to discuss solutions to local problems” ≥≥ Lobbying to ensure that the Federal Government’s Roads to Recovery Program continues indefinitely ≥≥ Using volunteers and retirees to help provide services ≥≥ Developing criteria to identify sustainable vs unsustainable councils ≥≥ Formalising opportunities to share knowledge and learnings between councils ≥≥ Improving access to and monitoring of data, including demographics and data from State Government agencies – “know thyself” Destination 2036 Outcomes Report 21 Frequently proposed Directions for 5-10 years and beyond Other proposed Directions for 5-10 years and beyond ≥≥ Realigning Federal, State and Local Government boundaries ≥≥ Responding to Federal Government policies “eg water, coal, mining, energy” ≥≥ Creating a hierarchy of planning which links Community Strategic Plans to the State Plan via Regional Plans ≥≥ Pursuing more workforce flexibility, including “telecommuting, incentives, extending working years, encouraging new and younger workers, sharing workers between councils” ≥≥ ”Dealing with challenges as identified in community strategic plans” ≥≥ Identifying State Government services that Local Government “can undertake more effectively - but with funding”, particularly in rural and remote areas ≥≥ Ensuring staff and Councillors are appropriately trained ≥≥ Changing the Electoral Act ≥≥ Implementing succession planning for new Councillors and staff ≥≥ “Looking at elected members: quality, professionalism, discipline process for recalcitrant Councillors” ≥≥ Providing incentives for doctors to move to or remain in rural and remote areas ≥≥ Implementing “new structures for community engagement and decision making” ≥≥ Using social media to promote council services ≥≥ Improving the image of local government ≥≥ Developing models for addressing social isolation ≥≥ Promoting the effectiveness of local government to the local community, potentially in a media campaign ≥≥ Considering “virtual councils” 22 Destination 2036 Outcomes Report ≥≥ Localising food production 6.2 Prioritised Directions from Groups in Roadmap Session After discussing the Directions, each of the sub groups reported back to their group of 45- 75 participants from the same geographic area. Each group then developed a list of the highest priority Directions for their geographic area. These key Directions were reported back to the joint group and are detailed below. As there are a large number of rural and remote councils, participants from those councils were divided into two groups, each of which reported on their key Directions. Inner/Middle Sydney Councils Outer Sydney Councils Inland Regional Councils Key Directions 1-4 years Key Directions 1-4 years Key Directions 1-4 years ≥≥ Define and align roles of local, state and federal governments and align policy and resource allocation ≥≥ Redesign the legislative framework to be more enabling for local government ≥≥ Planning for population growth eg. new delivery models ≥≥ Clearly define roles, functions and relationships ≥≥ Collaborative review of Act – core functions, proactive role of Division, functional funding model, models of local government ≥≥ Ongoing engagement with community to agree priorities and direction ≥≥ Examine what it takes to ensure councils sustainability and reform the funding model for local government ≥≥ Financial sustainability – emphasis on asset management, assured funding sources eg % GST Key Directions 5-10 years Key Directions 5-10 years ≥≥ Develop new shared service models on a regional / state basis ≥≥ Continue a process of monitoring success and review ≥≥ Roles responsibilities and funding across all levels of government – get relationship right Key Directions 10+ years Key Directions 10+ years ≥≥ More discussion required ≥≥ Councils have the capacity to adapt to changing demographics ≥≥ Implement sustainable councils Key Directions 5-10 years ≥≥ Rationalising service delivery and non-sustainable councils ≥≥ Alternative service delivery models Destination 2036 Outcomes Report 23 Coastal Councils Key Directions 1-4 years ≥≥ Undertake financial reforms to address infrastructure backlog ≥≥ Improved governance/structure models ≥≥ Substantive relationships/partnerships based on trust ≥≥ Land use planning (climate change eg sea level rise, coastal erosion, bushfires) Rural and Remote Councils (Pink Group) Rural and Remote Councils (Red Group) Key Directions 1-4 years Key Directions 1-4 years ≥≥ Work towards greater autonomy and sustainability, including financial autonomy (remove rate pegging, fair share of Commonwealth funding) and new models of governance ≥≥ A review of rates, revenue and new streams of funding (State, Federal and private) Key Directions 5-10 years ≥≥ Improve state/local relationship (partnership, strategic planning together, coordinated service delivery, Inter Governmental Agreement) ≥≥ Diversify services for a changing population ≥≥ Skills shortages and training ≥≥ Responsive planning framework (demo change, food security) Key Directions 5-10 years ≥≥ Maximising NBN opportunities Key Directions 10+ years ≥≥ Sustainable local government/good governance and social equity ≥≥ Other models of service delivery ≥≥ Asset management/infrastructure gap ≥≥ Impact of outside State and Federal policy decisions and role of local government in ensuring consistency with local aspirations and planning ≥≥ Utilising alliances, ROCs and inter-regional partnerships for service provision, training and skills enhancement etc ≥≥ Define roles of government at all levels and agree to these through an MOU as the basis of a respectful partnership ≥≥ Explore role of local councils in human services ≥≥ Protection of agricultural land ≥≥ Greater local control of planning instruments – importance of food and fibre, balanced against mining ≥≥ Asset management funding and audit Key Directions 5+ years Key Directions 10+ years ≥≥ One size doesn’t fit all: flexible and adaptable models to allow councils to respond to local needs and aspirations 24 Destination 2036 Outcomes Report 6.3 Summarised Directions The Directions reported back by the groups were summarised overnight by the Elton facilitation team into six statements and reported back to the wider group on Day 2 of the Destination 2036 Workshop to provide content for the interactive Day 2 session building four year Actions. The draft Direction statements were as follows: ≥≥ Define roles and relationships of local, state and federal government ≥≥ An improved partnership relationship between state and local government ≥≥ Increased financial sustainability, with a reformed funding models and new revenue sources ≥≥ Development of flexible, adaptable and sustainable models of service delivery to respond to local needs and aspirations eg regional delivery, corporations The draft Direction statements as presented to participants were accompanied by a series of questions. These questions were intended to prompt discussion and possible ideas for the four year Actions. The Elton facilitation team analysing the recording sheets overnight identified the questions as a possible bridge from the draft Directions to the Actions. “Right relationships Right structures Financial sustainability” ≥≥ What would a respectful and trusting partnership between local and state government look like? ≥≥ What actions are required by both parties to achieve it? ≥≥ What would a good process look like to achieve and determine the right models? Action? ≥≥ How do we identify sustainable vs unsustainable councils? Action? ≥≥ How do we appropriately involve all parties in the discussion about required changes? Action? ≥≥ Redesign the legislative framework ≥≥ More responsive planning frameworks to address demographic change, population growth, food security and land use decisions Destination 2036 Outcomes Report 25 7. Workshop Outcomes: Actions 26 Destination 2036 Outcomes Report “Better brand – make it more attractive to be a Councillor, lifting profiles and standards and allowing for broader representation” This section of the report summarises the outcomes of the Actions session, the first interactive session on Day 2 of Workshop. The Actions session was undertaken with participants allocated randomly to five groups, each of which contained representatives from all parts of NSW. Participants in each group were further divided into six sub groups, each of which was asked to focus on one potential category of action. These categories were: ≥≥ Governance ≥≥ Structure 7.1 A ctions about Governance There were a large number of potential actions suggested by all groups under the ‘governance’ heading. Groups gave specific and wide ranging suggestions in relation to Councillors and Mayors. These included: ≥≥ Considering half term elections ≥≥ Decreasing the number of Councillors, potentially to 7-9 ≥≥ Investigating terms for Councillors and Mayors, including the possibility of a minimum two year term for Mayors ≥≥ Functions ≥≥ Finances One group suggested that NSW should “look more to Queensland – more responsibility, better $ and portfolio responsibility”, while another succinctly stated “less Councillors, pay more”. One group warned against “popularly elected Mayor danger” and another commented “GMs too much power”. There were also a number of suggested actions about the way in which Councillors and Mayors are elected, including that the ward system be re-examined. Reasons for this action included “remove parochialism and involvement in operational issues”, “no wards – represent one whole council” and “tyranny of distance – size relevance to Councillor numbers”. In addition, several groups thought that there should be reform to the process for local government elections, particularly the inclusion of postal and electronic voting. A potential overarching action relating to these suggestions, proposed by several groups, was to explore different models of local governance for NSW. It was suggested that there should be pilot programs run for various models, with “nominees to test, government support”. It was also frequently reiterated that one size or model of local governance “doesn’t fit all”. There were far fewer suggested actions in relation to the role of General Managers. One group thought that a corporate model of governance should be investigated for larger councils, with General Managers as CEOs. The rationale for this action was that having leaders with director duties could potentially lead to “better decision makers”. ≥≥ Mandating an odd number of Councillors ≥≥ Capacity ≥≥ Other big ideas. For each element, the sub groups were asked to consider the most important actions for 2011-15 and the reasons for those actions. The recording sheet used in this process is contained in Appendix D. After each sub group had compiled a list of actions for their element, participants were asked to move to a second category and to review and build upon the work of the previous participants. “Mayor to bring community together” There was general agreement between most of the groups that there needed to be a review of Councillor training arrangements, and potentially the requirement for compulsory training after the 2012 local government elections. In general, it was suggested that training should “emphasise strategic component and policy” – and potentially be a “professionally recognised qualification”. There were also more specific suggestions, from several groups, for “Australian Institute of Directors training as a prerequisite for Councillors”. Another group thought, however, that “training does not need to be the same for each council”. ≥≥ Reconsidering popularly elected Mayors ≥≥ Reviewing remuneration for Councillors and Mayors. Destination 2036 Outcomes Report 27 “Review legislation options for ROCs: provide legitimacy for activity and action” Another of the most frequently mentioned actions across all groups was to review the Local Government Act. In general, groups thought that the Act should be “enabling instead of prescriptive” and “clearly establishing definitions of good governance (Councillor/staff roles and responsibilities)”. There were a number of suggested objectives or outcomes of the review of the Act, including: ≥≥ Allowing councils to establish corporate entities ≥≥ Incorporating new processes for boundary changes ≥≥ Limiting legal liability ≥≥ Providing for the dismissal of individual Councillors, rather than only an entire council ≥≥ Providing legislative options for ROCS, including the ability to incorporate. In regards to procurement, one group suggested the legislation should be aligned to the Companies Code , while another suggested New Zealand provided a good model for limiting legal liability. It was also suggested by several groups that other related legislation should be reviewed along with the Local Government Act – and that the Local Government Act should “talk to other Acts”. Several groups proposed that the Code of Conduct needs to be reviewed – and one group considered this in the context of the review of the Local Government Act. It was thought that the Code currently “places undue emphasis on the General Manager to make an initial call on whether to seek external review” and that it could be perceived as a “tool for maverick Councillors – vexatious claims”. Many groups suggested actions relating to the role and structure of state government under the ‘governance’ heading. It was frequently thought there should be stronger and more universal commitment by state government agencies to IPR – and even a more fundamental reform of how agencies relate to local government. One group proposed an audit of all community strategic plans, while others suggested community strategic plans be integrated on a regional basis, along with plans by state government agencies, and that there should be an “alignment of effort – look at Tasmanian partnership”. It was also frequently suggested there should be consistent state government definitions of regional and sub regional boundaries – or even a “county council model to manage all policy development: transport, hospital, planning for the whole of Sydney region using the Mayor of London model”. In relation to the Division of Local Government, it was thought by several groups there should be a review of its structure to move to a more “facilitative role, not regulatory”. Another group agreed the role of the “Division of Local Government [should be] becoming more policy and strategy based rather than regulatory”. Once each of the five breakout groups had considered actions relating to governance, each group was asked to nominate its highest priority action to report back to the main group. It was not intended that these priority actions be the sole actions relating to governance included in the draft Action Plan, but rather that they provide an indication of the relative priority of actions suggested by each group. The highest priority action nominated by each of the five groups in relation to governance was then incorporated into a single list in the electronic feedback system for further prioritisation by all participants in a joint group session, with each participant able to nominate two priorities. The results of this process are shown in the table below. “Divide the state into regions and sub regions based on communities of interest” 28 Destination 2036 Outcomes Report “Urgency: enabling new business models including arms length entities, business services, corporation model, county councils” 7.2 Actions about Structure The most important 4 year actions about governance Responses Percentage Number Review of Local Government Act 38% 199 Pilot program with volunteer councils to test new models, with government support 23% 122 Community determines how Mayor is elected, half council elections to maintain continuity 17% 88 Compulsory training and re‑training for Councillors and senior staff 16% 84 Allow for broader representation and more representation of community 6% 34 100% 527 Total Note: Some particpants chose not to provide electronic feedback on some questions and hence the total number of responses varies. There were fewer actions proposed by most groups under the ‘structure’ heading than under the ‘governance’ heading, although many were interrelated. As with other headings, there was some overlap of actions suggested under the ‘structure’ heading, particularly with those proposed under the ‘governance’ heading. These included the proposal to review the way in which boundary changes occur, potentially with “local councils to facilitate the engagement” as the “process results in high level of community anxiety [leading to] no real outcome”. In addition, actions were proposed under the ‘structure’ heading to improve the capacity of councils to engage in higher level planning and to enable new business enterprise models, which were also captured under the ‘governance’ and capacity’ headings. The most frequently suggested action under the ‘structure’ heading was to further develop and refine the models for local government, including community consultation. This was proposed by virtually all groups, with details including “engage with stakeholders (community, government)”, “there needs to be a cap on number”, “determine who/what makes final decision” and, alternatively, “council should be the final decision maker”. Several groups again noted that, when it comes to local government, “one size does not fit all”, while another group suggested that “structural changes may need a reorganisation of government”. Several groups raised the issue of amalgamations under the ‘structure’ heading. One group stated “need to bring on the debate about amalgamation” with the “Minister leading and setting parameters”. The same group also suggested an action to “investigate existing amalgamations and cost/benefit analysis”. The issue was also alluded to in the comments “size – match economic/ community needs (bigger is better)” and “V.A. word – can’t ignore it!” Conversely, another group stated “redefine boundaries (not amalgamation)” and there was a proposal to “review the Local Government Act with respect to boundaries in the event of amalgamations’. There were also actions proposed to redefine the role of ROCs, “not limited to advocacy”. These included the specific suggestions that ROCs or regional bodies take on responsibilities for service delivery and procurement. Other suggested actions related to structure included increasing the flexibility of staff engagement, “to enable new structure/models”, and research innovation in NSW and other places, “to better understand/learn what we are already doing well” “Structure should relate to community of interest” Destination 2036 Outcomes Report 29 Once each of the five breakout groups had considered actions relating to structure, each group was asked to nominate its highest priority action to report back to the main group. It was not intended that these priority actions be the sole actions relating to governance included in the draft Action Plan, but rather that they provide an indication of the relative priority of actions suggested by each group. The highest priority action nominated by each of the five groups in relation to structure was then incorporated into a single list in the electronic feedback system for further prioritisation by all participants in a joint group session, with each participant able to nominate two priorities. The results of this process are shown in the table below. “Voluntary amalgamation with capital incentives to address infrastructure backlogs” 7.3 Actions about Functions The most important 4 year actions about structure Responses Percentage Number One size does not fit all; ‘menu modelling’. Models from State/Local Government partnership 30% 157 Review the current model and involve ROCs in development of major strategies and infrastructure issues 22% 117 Investigate different models including corporate entities 16% 82 Establish a high level panel to determine logical boundaries for Local Government in NSW 16% 81 Before reform, determine who/how the final decision about council structures is made 11% 56 Enable new enterprise models 5% 28 100% 521 Total Note: Some particpants chose not to provide electronic feedback on some questions and hence the total number of responses varies. 30 Destination 2036 Outcomes Report The actions suggested in relation to functions were less specific than those proposed under other headings, although some clear areas of agreement did emerge. Many groups proposed that a compact, MOU or other formal agreement be developed between the three tiers of Government on their respective roles and responsibilities. This was seen as a key step in improving relationships between the levels of Government – and particularly between State and Local Government. Similarly, most groups proposed that there be a process for “managing any devolution of functions” and associated costs, with Queensland given as an example in this context. Most groups thought that there should be a process to “identify mandatory functions and enable discretionary functions for individual councils based on community need and response”. This was echoed in comments that functions should be “flexible but not duplicative” and should include “traditional eg R, R, R” with “other functions unique to community”. There were multiple calls to establish taskforces or working groups to review all council functions and/or services – or to “set up joint teams (ie State/Local) to carry out any reviews”. It was also proposed by one group that ROCS review services “to determine collaboration opportunities”. Responsibility for, and funding of, several specific functions was mentioned as requiring clarification between State and Local Government. These included the State Emergency Service, Rural Fire Service and, less frequently, child care and land clearing compliance. It was also proposed by several groups that councils be funded to provide some State Government services, particularly in regional, rural and remote areas. It was thought that this would help to increase the efficiency of service provision, as well as increase integration and reduce duplication. Services which it was proposed that councils might provide included health, education and community welfare. One group listed “child care, meals on wheels, aged care, community care/operations”, while another mentioned local health boards. The example of Central Darling was mentioned by one group in this context and another suggested that the sector should “cut out duplication of services by different service organisation eg council libraries, school, uni, community colleges, citizenship, immunisation etc”. The alignment of strategic planning between State and Local Government was also raised again in this context, with one group arguing for the “mandatory alignment of state, regional and strategic plans embedded in performance agreements of council GMs and State Department Director Generals”. Once each of the five breakout groups had considered actions relating to functions, each group was asked to nominate its highest priority action to report back to the main group. It was not intended that these priority actions be the sole actions relating to governance included in the draft Action Plan, but rather that they provide an indication of the relative priority of actions suggested by each group. The highest priority action nominated by each of the five groups in relation to functions was then incorporated into a single list in the electronic feedback system for further prioritisation by all participants in a joint group session, with each participant able to nominate two priorities. The results of this process are shown in the table below. “Councils enabled to give community whatever they want as long as they are prepared to pay for it” The most important 4 year actions about functions Responses Percentage Number Establish mandatory functions at State level with discretionary functions determined by local communities 28% 140 Carry out service review to identify needs/wants of the community and decide who provides what services 26% 131 New sustainable financial model delivered by independent panel with Transition Team 21% 105 On a local basis review all functions – traditional and other 16% 81 Explore further prescribed v non prescribed functions 9% 43 100% 500 Total “More clearly describe the roles of State/Local Government and underpin with appropriate funding” Note: Some particpants chose not to provide electronic feedback on some questions and hence the total number of responses varies. Destination 2036 Outcomes Report 31 “Better base for income than rates – alternative sources eg bonds, business operations, deregulate fees and charges, increased autonomy” 7.4 Actions about Finance As might be expected, there were a large number of actions suggested under the ‘finance’ heading. The most common related to rating, including frequent calls to remove rate pegging. Reasons given for the cessation of rate pegging included “to improve local autonomy, community awareness and better aligned with community strategic planning”, “more autonomy and accountability for councils”, “NSW is only state to apply – IPR is solution for appropriate level of rates” and “be accountable through community and benchmarking (New Zealand model)”. There was, however, considerable nuance and variation in the actions proposed in relation to rating. Specific proposals included: ≥≥ Establishing more flexible rating categories ≥≥ Listing State Government levies on rates bills, including for fire services and the SES ≥≥ Moving from valuations based on land value to those based on improved value, as “rates are skewed because of land valuation process” ≥≥ Reviewing pensioner rate rebates, with the suggestion that “pensioner rate rebate to be fully funded by Federal Government” ≥≥ Seeking removal of rate exemption categories for lands such as National Parks, forestry plantations, schools, universities, churches, Crown land and Department of Housing holdings. 32 Destination 2036 Outcomes Report Some groups questioned whether IPART is the most appropriate body to oversee the process for considering rate rise applications, with one stating “is IPART really the body that should be doing this? Is their model appropriate?” It was also suggested that there should be a broad sweeping review of all local government finances to “establish new funding formulas”, and to “investigate the successful SA model of local government banking system”. Another large, and potentially interrelated, set of actions revolved around alternate models for funding infrastructure. Suggestions included: ≥≥ Establishing an infrastructure fund, “similar to Roads to Recovery” ≥≥ Establishing low or no interest loans for infrastructure, as “local government is paying commercial rates – should be paying low rates” ≥≥ Establishing infrastructure bonds ≥≥ Investigating the ability for councils to borrow against assets. One group proposed that there should be “full funding of national infrastructure – roads and bridges – to come from Federal Government”. An action raised by many groups, was to pursue “reasonable and fixed allocation of Federal tax revenue for local government”. It was thought that this would “improve financial sustainability through a growth tax revenue base” – and one group suggested that it should be implemented at a fixed proportion of the GST. Another group proposed a process for this action to be pursued, stating “take to COAG that local government get a share of GST”. As under the ‘functions’ heading, many groups mentioned cost shifting between levels of government and “the need to stop putting more costs on Local Government”. In relation to Federal Government funding, there were also multiple suggestions to reconsider the Federal Assistance Grant (FAG) model and/or to review the Grants Commission formula for disadvantage, which is used in determining the grants. It was also suggested that there be special funding for large rural and remote areas from Federal, and potentially State, Governments, as “amalgamation and resource sharing won’t meet the gap. Distance and remoteness precludes these and would be at odds with social responsibilities/fabric contribution”. Interestingly, there were fewer actions related to resource sharing proposed here than the discussions on models (see Section 8) might suggest. However, many groups did note generic actions related to facilitating and encouraging resource sharing, “to achieve greater efficiencies through economies of scale and scope with improved service provision”. “There is enormous expertise in local councils to share resources/share infrastructure - this is also a potential revenue stream as well” There were a small number of suggested ways in which councils could be more entrepreneurial. These included allowing the sale of council services, the establishment of council enterprises and council investment in businesses. It was noted that these would need to be “subject to appropriate legal mechanisms” or “managed via APRA ATSIC regulations” – and the actions suggested here related closely to others proposed for the review of the Local Government Act. There were a range of other suggested actions in relation to finance, including: ≥≥ Considering the implications of the Henry Tax Review for local government – and taking advantage of its outcomes Once each of the five breakout groups had considered actions relating to finance, each group was asked to nominate its highest priority action to report back to the main group. It was not intended that these priority actions be the sole actions relating to governance included in the draft Action Plan, but rather that they provide an indication of the relative priority of actions suggested by each group. The highest priority action nominated by each of the five groups in relation to finance was then incorporated into a single list in the electronic feedback system for further prioritisation by all participants in a joint group session, with each participant able to nominate two priorities. The results of this process are shown in the table below. ≥≥ Deregulating fees and charges, including some Section 94 funds, as “below cap funds should not be regulated” ≥≥ Ensuring there is a clear definition of roles to avoid cost shifting, such as for fire services and waste ≥≥ Implementing a Royalties for Regions model similar to that in WA, “to ensure financial resources are returned to those communities which experience the service impacts of the mining industry” ≥≥ Rationalising State Government grant funding processes to reduce duplication, as “local government spends a lot of time, money and effort on grant applications” “Raise low cost capital for infrastructure renewal” The most important 4 year actions about finance Responses Percentage Number Review of tax system to ensure LG gets equitable share of revenue 31% 160 Establish Working Group (State/Local Government and other) to review LG finances and develop new financing formula 22% 116 Get a better income base than rates e.g. Bonds, business operations, deregulated fees and charges, scrap rate pegging 19% 96 Remove rate pegging 15% 79 Establish task force led by LG that facilitates and ensures proper financing 9% 45 Phase out rate pegging 4% 22 100% 518 Total Note: Some particpants chose not to provide electronic feedback on some questions and hence the total number of responses varies. ≥≥ Reviewing the PPP model and exploring its application to local government services, such as child care, aged services and pools. Destination 2036 Outcomes Report 33 “Be fair dinkum about resource sharing – high order not crumbs” 7.5 Actions about Capacity There were a smaller number of suggested actions in relation to capacity than some of the other headings considered in the Actions session of the Destination 2036 Workshop. The largest group of suggested actions under this heading related to increasing staff capacity. Many groups suggested councils should share professional staff, both for “making best use of available staff/ resources” and for “sharing of staff for the benefit of cross over knowledge”. One group suggested a taskforce of industry and education providers be established to “provide scholarships and traineeships as an industry – ‘indentured’ to the industry not the council”. It was also thought that increasing staffing capacity would assist with the larger goals of “keeping Gen Y” and making councils “more attractive places to work”, while one group suggested that “flexibly enabling child care” could help attract both staff and elected representatives. More generally, it was thought that there could be a greater number of partnering and mentoring arrangements between larger and smaller councils, as well as “city councils to country councils”. It was suggested that this could “strengthen skills, staffing” as well as helping to improve capacity in other areas. 34 Destination 2036 Outcomes Report A number of groups identified resource sharing as a way of increasing the capacity of councils. It was suggested that local government identify and remove barriers to effective resource sharing and shared service provision, particularly in relation to back office functions. One group suggested that resource sharing could be extended beyond the back office, to include entire administrations, including General Managers. The current arrangements in relation to resource sharing were seen by many groups as, to quote one group, “too cumbersome, limited and restrictive”. As in the ‘governance’ heading, several groups identified training as a way of increasing Councillor capacity. Another area of overlap with the ‘governance’ heading was the suggestion that strategic regional planning be undertaken, in conjunction with community strategic plans. As elsewhere throughout the Workshop, it was also suggested that improving the relationship between State and Local Government would help to improve the capacity of both levels of government. Several groups nominated shared information technology platforms as an area in which local government could increase capacity, as this “will increase our buying power and ultimately our capacity”. It was also suggested that a unified digital strategy be developed across local government, to “avoid duplicating effort’”. Community engagement and social media were also nominated as areas in which local government could improve its capacity, although with relatively little detail in the suggested actions. Once each of the five breakout groups had considered actions relating to capacity, each group was asked to nominate its highest priority action to report back to the main group. It was not intended that these priority actions be the sole actions relating to governance included in the draft Action Plan, but rather that they provide an indication of the relative priority of actions suggested by each group. The highest priority action nominated by each of the five groups in relation to capacity was then incorporated into a single list in the electronic feedback system for further prioritisation by all participants in a joint group session, with each participant able to nominate two priorities. The results of this process are shown in the table below. “State Government to see Local Government as a resource – not a problem” The most important 4 year actions about capacity Responses Percentage Number Review and change legislation that applies to LG to enable increased capacity and corporatisation of service delivery 33% 172 Simplify and determine corporate governance arrangements between and in partnership with the three levels of government 26% 132 Establish a task force to clarify the roles and responsibilities of all levels of government 24% 123 Pursue financial security to enable an appropriate training and retention of staff/Clrs 7% 37 Review staff capacity and sharing professional staff 7% 34 Flexible system to encourage new Councillors 3% 18 100% 516 Total 7.6 Actions about Other Big Ideas Groups suggested a large number of other ideas as part of the Actions session of the Workshop. Several groups proposed not only reviewing the Local Government Act in NSW, but also creating uniform legislation for local government across Australia. Constitutional recognition was also frequently nominated, often with the intention that recognition lead to increased Federal Government funding. In relation to systems of governance, several groups also suggested that there be “two tiers of government” and that NSW should “eliminate State Government” and “establish regional councils to run”. One group thought that the Division of Local Government should regain “full Departmental recognition’, while another encouraged the development of long term (20-30 year) State Plans, which would “let local government make better decisions”. One group thought that not only should councils share services with each other, but that they should also share services such as payroll with State and Federal Government. Committees, and particularly the formalisation of Section 355 Committees, were also mentioned by a small number of groups. It was proposed by one group that an audit should be undertaken of all NSW councils to determine their viability, while a small number of groups suggested that the industrial Award be modernised, in order to “increase productivity” and also to provide a “better work/family balance”. Several groups also suggested that the local government should improve learning across the sector or, more specifically, establish a ‘think tank’ to exchange ideas and promote innovation and best practice. Note: Some particpants chose not to provide electronic feedback on some questions and hence the total number of responses varies. Destination 2036 Outcomes Report 35 36 Destination 2036 Outcomes Report Other suggested actions included: ≥≥ Encouraging volunteering Responses ≥≥ Establishing cross-border economic zones, such as at Albury/Wodonga ≥≥ Formulating a united local government response to the ETS, so that “local government [becomes] more engaged with energy debate” ≥≥ Rebranding local government. Once each of the five breakout groups had considered actions about other big ideas, each group was asked to nominate its highest priority action to report back to the main group. It was not intended that these priority actions be the sole actions relating to governance included in the draft Action Plan, but rather that they provide an indication of the relative priority of actions suggested by each group. The highest priority action nominated by each of the five groups in relation to actions about other big ideas was then incorporated into a single list in the electronic feedback system for further prioritisation by all participants in a joint group session, with each participant able to nominate two priorities. The results of this process are shown in the table below. 7.7 Summary of Actions The most important 4 year actions about other big ideas Percentage Number Establish a formal contractual arrangement with State and Federal Government to guarantee funding for delivery of services 28% 145 Integrate community plans on a regional basis, particularly with State agencies, to enable coordinated regional service delivery 22% 114 Local service delivery (particularly in Rural areas) of Local/State/Federal services 12% 63 Establish a national Local Government Act that incorporates subsidiary acts 11% 58 Single Local Government information technology platform 8% 38 Resources bank 7% 35 Expanded role of councils in State service delivery 6% 31 Local Government think tank/Wentworth Group 6% 29 100% 513 Total A summary appears at Appendix E. It includes the most important actions in each of the six categories from each of the five working groups that were reported back to all participants and then subject to electronic feedback. This summary is not intended to become the Actions List without further reference to all potential actions listed by the groups and sub groups, as participants were keen that the texture of their discussions also be considered in the development of the Actions List. It is however an important point of reference for the draft Action Plan suggested in this Outcomes Report. Note: Some particpants chose not to provide electronic feedback on some questions and hence the total number of responses varies. Destination 2036 Outcomes Report 37 8. W orkshop Outcomes: Models 38 Destination 2036 Outcomes Report 8.1 Overview of Models This section of the report summarises the outcomes of the models session, the second interactive session on Day 2 of Workshop. Like the Actions session, the Models session was undertaken with participants allocated randomly to five groups, each of which contained representatives from all parts of NSW. In the Models session, participants were further divided into sub groups of about 10 people. Each sub group was asked to develop up to two models of local government of the future. For each model, sub groups were asked to describe the: ≥≥ Name of model ≥≥ Key elements ≥≥ Governance ≥≥ Structure ≥≥ Functions ≥≥ Finances ≥≥ Capacity ≥≥ Other elements ≥≥ Where would the model work best in the future? ≥≥ Why would this model work well in the future? ≥≥ What are the model’s most future focused elements? The recording sheet used in this process is contained in Appendix D. The primary message which emerged from a large proportion of the sub groups was that civic leaders do not want to see a “one size fits all” model of local government in NSW. This aligns with the responses to the Online Survey before the Workshop, in which 85% of respondents agreed that coucnils of the future should be using a range of operating models enabled by legislation. The models developed by the sub groups covered all areas of NSW, but in general tended to focus on urban, regional or rural areas – or to apply to the entire state. Several sub groups provided ideas for the next stages in considering new or amended models for local government in NSW and many identified legislative change as a key to implementing the models. This section of the report is structured around the six key elements which were used in the discussions about models. While it is not proposed to present all of the 30+ models developed by the sub groups in this report, this section concludes by presenting four indicative examples of models developed during the Workshop. It should be noted that these are not presented as definitive models endorsed by Workshop participants, but rather starting points for further consideration. As the sub groups were asked to focus particularly on models that could work well in the future and asked to describe their most future focused aspects, the example models presented here are those which contained more future focused aspects and which offer alternatives to the indicative models described in the Discussion Paper. “Pilot new approaches with some councils as ‘test cases’ with State Government incentives for councils to participate (substantial financial investment)” “Needs to be commitment by councils to achieve new models noting the requirement for representatives from Destination 2036 to champion changes with the rest of their organisation” Destination 2036 Outcomes Report 39 “Use technology for greater participation by citizens in remote areas – and meetings via teleconference rather than physical presence of Councillors” 8.2 Governance Elements of Models Most of the models proposed by the sub groups contained considerable detail on the potential governance arrangements. Where sub groups indicated the number of Councillors proposed for their model, there were generally 5-12 (with 7-9 Councillors being the most common suggestion). One of the models for larger metropolitan councils proposed that there be a large number of Councillors (25-50) with 7-9 decision makers, while a suggested model for a two tier model included 20 representatives on the upper or “umbrella” tier. Another model for metropolitan councils suggested that there be a full time Mayor with five Councillors on a board-like structure, while another sub group proposed that rural councils with shared services “retain elected representatives – evolution of more formalised board structures”. One sub group proposed the “Porter Model: one popularly elected Mayor as sole Executive Administrator”. Many sub groups suggested that Mayoral terms should be a minimum of two years and that there should be an option for a half council or mid term election. A smaller number of groups proposed that Councillors be elected for six year terms, with half council elections every three years. Several sub groups explicitly stated that they didn’t want executive Mayors. Relatively few of the sub groups mentioned ward structures. One sub group which built a model for rural councils stated “wards to go”, while another sub group generally thought that “ward variations (in size) need less control in terms of %”. It was also proposed by one 40 Destination 2036 Outcomes Report sub group that “the Act should be amended to state Councillors represent whole of local government area”. Several sub groups mentioned remuneration for Councillors. One sub group suggested that the minimum payment for Councillors should be equal to the basic wage, while another thought that there should be a cabinet structure for large metropolitan councils, with executive members who are full time, formally trained and renumerated, with advisors to guide them. In terms of council elections, several sub groups mentioned that electronic and postal voting should be enabled for local government elections. One sub group provided a ‘Menu Model’ of governance options, which included: ROCs; the status quo for rural councils; a company structure; and shared General Managers and directors for smaller councils. Other ideas related to governance elements of models included: ≥≥ Assigning portfolios to Councillors ≥≥ Ensuring governance models have the flexibility to address interstate and cross-border issues ≥≥ Ensuring there are an odd number of Councillors ≥≥ Preparing council minutes in Hansard form, to reduce Code of Conduct complaints ≥≥ “Stimulus to attract a wider cross section of Councillors” ≥≥ Using a split governance model, with a “corporate structure for some service delivery units”. 8.3 Structure Elements of Models Few of the models included specific suggestions for population or geographic size. Suggestions for populations in metropolitan areas included “100,000+”, “minimum 400,000 population” and “50 000+ with a community of interest and hinterland”. One sub group suggested a city model should include “upper/lower limits of population based on community of interest [and] geographic harmony”, while another recommended the boundaries of regional councils be aligned to the boundaries used by State Government departments. In terms of geographic size, there was only one specific suggestion, and this was for a model applicable to councils “100,000km2 or larger with a small population”. The most frequent suggestion in relation to the structural element of models related to resource sharing. Many models were based on increased resource sharing, structured in several ways. One resource sharing model for urban councils was based on a “legal regional structure – cooperation to be legalised to facilitate service sharing”. Other sub groups, some of which created models for rural councils, also agreed there should be a “contractual agreement for provision of services provided by other councils”. A similar model for small to medium councils included “regional business corporations to deliver agreed regional services” and a model for a large area with a small population incorporated “joint council owned commercial enterprises”. A small number of sub groups also included the possibility of outsourcing in their models. “Councils need to come to a decision - government directed [or] voluntary amalgamations ” Other models included looser or less formal resource sharing arrangements, such as “effective combined council structures (ROC) for shared service provision with provision for county council involvement eg Hunter Councils”. Another proposed model which is similar or identical to the current approach suggested that councils “exploit options for regional cooperation where agreed voluntarily between LGAs”. An alternative structure was summarised as a ‘Local Council/Regional Council Model’ with a two tier structure. This model would see the formation of “two separate entities: local/regional”. The ‘structure’ element was closely tied to the ‘finance’ and ‘functions’ elements. For example, it was thought there could be a structure for rural and regional councils “based around fee for service operation where larger councils have specialist services they can provide to smaller councils – the smaller council pays”. 8.4 Function Elements of Models There were varied perspectives in sub groups on whether functions should be set for all councils or whether flexibility and discretion should be enabled. This supports the results of the Online Survey, in which 87% supported the inclusion in the Vision statement of the “undertaking a core set of functions” and 88% supported the includion of “able o undertake additional functions which respond to local needs”. One sub group thought core services for councils in a regional model should be “waste, roads, water, recreation”. Several sub groups, which developed models for different types of council, thought functions should “address key/core responsibilities plus discretionary based on community engagement”. Another proposed “a MOU of core service delivery between Local, State and Federal”. A large number of models, particularly for small to medium councils in regional and rural areas, were predicated on greater resource sharing to provide for functions across several councils. It was thought councils could have “shared services, capital equipment and skills with their neighbours” and that corporatising the functions of ROCs could help in delivering regional services. A few of the models based on resource sharing indicated they might include the delivery of some State Government services. This view was summarised by one group, which stated “potential to take over State functions by Local Government so long as cost shifting is avoided and a secure funding model is part of the deal”. It was also thought by one sub group that the functions of regional councils should include “regional advice and advocacy”. One innovative model for rural councils was based on a place management approach (see Section 8.11). This model was suggested to deliver “economies of scale with personalised services – Place Manager overcomes isolation”, with Lord Howe Island given as an example of the approach. One model for city councils included a specific list of functions, with the sub group stating “No water, sewerage, drainage. Do pools, parks, libraries, sport facilities. Regulations [with] agreed appropriate funding sources ie food services”. Another metropolitan model included roads, rates, rubbish, “regional delivery of social services (eg fire, community, health)”, economic development, community health, child care and infrastructure. A model for small to medium councils in regional areas included waste management, transport planning, regional infrastructure, water resources, sewer and conservation, with shared services for human resources, financial management processing and payroll. For models based on the corporatisation of some services, it was suggested that “non core functions (eg caravan parks, waste) go into separate corporate business units”. One of the two tier models proposed an “umbrella” council undertaking long term planning, advocacy, business activity and infrastructure/asset management, with a second tier “community council” undertaking land use planning and service delivery. Many sub groups commented on whether various kinds of health services should be delivered by local government. One group stated “public health – NSW Health: tattoo parlours, brothels etc”, with another agreeing that “all health expenditure to be paid by the State”. A different perspective was put another sub group, which stated “planning for healthy and sustainable communities to be recognised and funded”. Other ideas related to the functions in models included creating councils as ‘centres of excellence’ in certain functions and leveraging from the National Broadband Network. Destination 2036 Outcomes Report 41 “FAGs and Roads to Recovery funding is too heavily weighted toward population, rather than needs” 8.5 Finance Elements of Models As in the previous discussions on the Directions and Actions, many sub groups thought that there should be “no rate capping” and “direct funding by the Feds”. These comments are not duplicated in this Section, but are elaborated upon in Sections 6 and 7. Other suggestions about finance related to rates included: ≥≥ Charging rates on the improved value of land ≥≥ Receiving “100% payment to councils for pensioner rate remissions” ≥≥ Reviewing existing rate exemptions, such as for forests and churches ≥≥ Reviewing rates arrangements in general across the State. Several sub groups, particularly those which focused on regional resource sharing and servicing arrangements, noted that councils should be able to charge each other for the provision of shared services. For example, one group stated “fee for service provision charged by host council” and another thought that there should be “long term contractual arrangements [between councils] time dependent on service ie water 20 years, LEP 3 years”. This sub group also thought that where there was regional resource sharing , there should be “full cost recovery” and “no cross subsidisation from large to small or vice versa”. Several sub groups mentioned more entrepreneurial approaches, including making it easier to establish corporations. This was particularly the case for models 42 Destination 2036 Outcomes Report predicated on corporate board structures and/or corporatised service delivery. One sub group thought there should be “more flexibility – profit making enterprises help fund core activities”, with another agreeing that there should be “entrepreneurial activities of corporations to create surplus funds”. One of the sub groups gave a detailed list of possible funding elements, including: low interest State loans; entrepreneurial and innovative funding sources; GST; increased rates; increased Federal Assistance Grants; Section 88 Waste Levy; and funding from the former Land and Property Management Authority [now the State Property Authority] for Crown Reserves. Other ideas related to the finance element of models included: ≥≥ “Better leveraging of borrowings” ≥≥ “Civic bonds” ≥≥ “Grants for those who reform” ≥≥ Exploring ways to charge visitors for the services they use ≥≥ Staff providing their own vehicles, including via novated leasing ≥≥ Undertaking “non financial analysis/business planning – life-time costing of projects” ≥≥ Undertaking a “review/capping of election expenses” ≥≥ Using alternate ways of improving funding for infrastructure, such as budgeting the infrastructure gap. 8.6 Capacity Elements of Models There was less detail provided under this heading than for others in the recording sheets. One sub group summarised the benefits of a model for rural and regional councils as being “strategic planning regionally and support network for smaller councils”, which relates strongly to capacity and also applies to many of the models predicated on resource sharing or other joint arrangements. Similarly, a ‘Rural Shared Services’ model was promoted as “building on current strong local government by achieving economies of scale: specialisation, strategic outcomes, attracting grants. Based on: collaboration and communication; strong relationships; attraction for [staff] expertise”. One sub group also thought that government could “develop a national focus to overcome/reverse urban transition”. Several sub groups thought that there should be more training for elected members – and potentially for candidates in council elections. There were also several suggestions for improved mentoring between councils, including partnerships between metropolitan and regional councils. One sub group noted a connection between capacity and regulation, stating that capacity “will be increased with less/more appropriate regulation”. Several sub groups noted the opportunity for increased capacities relating to service delivery – with some similar comments to those relating to functions (see Section 8.4). For example, one group noted “opportunities for State services delivery through Regional body – aging, children, social services”. A number of sub groups had suggestions for increasing staffing capacity, including: ≥≥ Creating more flexibility in the Local Government Award and reviewing industrial relations ≥≥ Exchanging staff between metropolitan and rural councils ≥≥ Networking with TAFE and universities, “for practical education” ≥≥ Sharing a common workforce in a regional council, included the “CEO and admin” ≥≥ Sharing staff between councils, including General Managers ≥≥ Sharing staff with the State Government. One group summed up the suggestions relating to staffing capacity, stating “improve ability to hire and provide interesting jobs”. 8.7 Other Elements of Models Some other suggestions made by Workshop participants in relation to models for local government included: ≥≥ “Review prescriptive arrangements for appointment of senior staff including standard contracts” “Utilising technology for best practice accountability measured against other councils – my council website” ≥≥ “Preferential system of voting” ≥≥ “Divesting of non council business ie tourism, state Emergency Service/Rural Fire Service” ≥≥ “No party politics” ≥≥ “Working relationships – who should employ GM? Should Mayor be involved?” ≥≥ “Remuneration for Councillors to lift professional standards” “Scope of legislation should allow councils to provide any additional services if identified by the Community Strategic Planning process or via other public consultation” ≥≥ “Realisation that strong regional centres are only that because of the strong rural towns around them” ≥≥ “Performance written into General Manager contracts” ≥≥ “Education: Diploma of Local Government (WA) may help” “Income determines the services you provide” “Funding needs to be equitable and based on fair allocation of taxation and capacity of the local community to pay” Destination 2036 Outcomes Report 43 8.8 Example Model 1: Two Tier Model In this model, councils increase their capacity by This model was thought to need “minor tailoring to rural and urban but generally can apply to all”. It featured two tiers of governance, with “regional political reps fed up from each council” and each council acting as a legal shareholder to the larger body. This structure was likened to a “parent/subsidiary company relationship between a group of councils” – and it was thought that the structure should be guaranteed through “20 year compacts – disciplines to enter and exit (no opt out)”. ≥≥ Increasing the strength of governance The proposed functions undertaken by the council in this model were not specifically defined beyond the general notion that they be “fluid”. However, it was thought that the structure would enable the regional council to “diversify into specific purpose vehicles for certain regional scale functions”. The model was proposed to be financed through a “common regional rate and discretionary local rate”, as well as “user pays for certain services”. It was also proposed that there be “legislative capacity to operate into different forms ie business structures”. 44 Destination 2036 Outcomes Report ≥≥ Sharing a common workforce, including the “CEO and admin” ≥≥ Increasing the ability to provide higher quality services ≥≥ Increasing efficiency and use of resources. The model was also seen to “enable regional issues to be addressed”, including catchment management, transport, planning and “service delivery for other levels of government”. In summary, the most future focused aspects of this model were: ≥≥ the two tier governance mode, with both local and regional councils ≥≥ the potential to apply both a regional and a local rate ≥≥ the use of new business models and revenue sources ≥≥ the use of a common workforce. 8.9 Example Model 2: Corporate Model for Medium to Large Urban Populations These functions were proposed to be funded though This model was identified as working best in an urban location with a medium to large population centre, defined as approximately 100,000 + with “minimal expected population growth”. The model featured an undivided local government area, without wards, governed by seven Councillors including a popularly elected Mayor. It also included a corporatised structure, with the General Manager becoming the chief executive officer and reporting to the council as to a board of directors. It was proposed that the CEO position “must be contested after 10 years” and that there be increased payments to Councillors. ≥≥ Special rate variations and specific levies The proposed functions undertaken by the council in this model included “all traditional services and programs in consultation with local community”, as well as “tailored additional services to reflect community needs”. It also included a “commitment to regionalisation” with shared services being provided by ROCs and “facilitated services with local groups, Government agencies and NGOs”. ≥≥ Property rates based on land values ≥≥ Loans, grants and other “targeted taxes and fees” “Well defined service load with community support and reliable finance stream” ≥≥ A “poll tax”, with a “new model required to get a fairer share of Federal Government Revenue”. In this model, councils increase their capacity by ≥≥ Undertaking specialised services with other councils ≥≥ Sharing back of house functions, such as payroll, legal and information technology ≥≥ Applying new technology ≥≥ Requiring a business case for all new or expanded services. In summary, the most future focused aspects of this model were: ≥≥ the governance by a small number of “committed and community focused elected members” ≥≥ the use of a corporate governance model, with Councillors acting as a board of directors and the GM as CEO ≥≥ the increased ability to appoint and retain quality staff ≥≥ the sharing of back of house functions and specialised services ≥≥ the use of new technologies. Destination 2036 Outcomes Report 45 8.10 E xample Model 3: Formalised Resource Sharing Model This model was identified as working best in rural and regional areas. It included specific governance arrangements, with 5-7 Councillors and Mayors elected by their fellow Councillors for two years terms. It was thought that there should be limits on the maximum number of times a Mayor could serve and that there be four year, split council terms, with biannual elections. The model included Councillors paid a “minimum payment at the base wage”, with an additional allowance for the Mayor. It also incorporated Councillors being assigned portfolios. Specific council functions were not identified as part of this model, but it was thought that the model should “match services to community needs” and not “duplicate services with other levels of Government and private enterprise”. The model did, however, include more formalised resource sharing arrangements, facilitated through legislation. In addition to increased resource sharing, the model was proposed to be funded through: ≥≥ Removing rate capping, including current IPART processes ≥≥ Outsourcing in partnership with other councils ≥≥ Using “contractual arrangement for [the] provision of services provided by other councils” ≥≥ Removing restrictions on the ability to commercialise. 46 Destination 2036 Outcomes Report The model also considered alternative ways of funding infrastructure, such as “more GST funding” and “councils pay interest, Federal or State pay principle”. In this model, councils increase their capacity by resource sharing and collective outsourcing, as well as improving mentoring arrangements between councils. In summary, the most future focused aspects of this model were: ≥≥ the revised governance arrangements, including the smaller number of Councillors, split term elections and limits on the number of Mayoral terms ≥≥ the removal of rate capping ≥≥ the use of regional outsourcing ≥≥ the use of a variety of resource sharing, commercial and funding arrangements enabled and supported by legislation. 8.11 Example Model 4: Rural Place Management Model This model was thought to work best in rural or remote areas. Its governance was predicated on a corporatised structure, in this case with a Mayor, popularly elected for a four year term, acting as the chair of the board and a General Manager reporting to the board. The model also featured a “centralised back office supported by place managers with responsibility for service delivery” in specific areas and/or towns. The model was visualised by the sub group as follows: In summary, the most future focused aspects of this model were: ≥≥ the use of a corporate governance model, with the Mayor as chair of the board ≥≥ the use of place managers “accountable for delivery of all services in dedicated areas” ≥≥ the coordinated model of service delivery, including shared services. The proposed functions undertaken in this model included water, sewer, roads, rates, rubbish and the “regional delivery of services via place manager”. These functions were proposed to be funded though GST revenue, set at a fixed proportion, as well as grants and rates. In this model, councils increase their capacity by ≥≥ Building on economies of scale ≥≥ Increasing “career opportunities in the region” “Economies of scale with personalised service – place manager overcomes isolation” Board General Manager Corporate Place Manager Place Manager Place Manager Rural Place Management Model ≥≥ Using shared services, with careful contract management. Destination 2036 Outcomes Report 47 9. Other Comments 48 Destination 2036 Outcomes Report Each table in the main room used in the Destination 2036 Workshop contained a box in which participants could place their written comments on any aspect of the Workshop. These comments are summarised below. 9.1 Other Comments: Workshop Day 1 Other participants had general comments, including: In regards to the Workshop presentation relating to the outcomes of the Online Survey, one participant was concerned about the validity of a survey undertaken only by Mayors, General Managers and other civic leaders. The participant asked, “Why on earth do you think that the survey results you have produced have any validity? Look at the demographics. If you are asking for a ‘future Vision’ how many people in the room who did the survey online are under 30? How many women? How many non-Anglo? How many Aboriginal? How many disabled? There is nothing representative about this survey. It only manipulates figures. The largest demographic without doubt is male and over 40. If you want to talk about the future will be living the future in 2036”. ≥≥ “How do we entice younger people into local government to take over for us that have been around for a long time? To me that is a big problem that we face” In regards to the Workshop process, one participant stated mid way through Day 1, “Too little time to actually do something... We were promised no direction to a point/ outcome.” The participant also wrote “Minister Don Page came across as ‘genuinely’ interested in local government and in particular reform. He is to be commended for facilitating this Workshop. What is more impressive is the fact that he attended himself – that is commitment! Director Woodward is a ‘DOER’ and clearly believes what he says. He is an essential ‘cog’ in the wheel of reform of local government. There are few equals in the state bureaucracy”. ≥≥ “Develop a self assessment methodology for each category of council against agreed performance indicators (which are mutually agreed) across the sector” ≥≥ “Create a culture of innovation (entrepreneurial leadership by allowing councils to build other streams of revenue). If a probity issue exists, a probity officer could be delegated from government to facilitate the process for transparency and accountability” ≥≥ “When preparing LEPs, councils should be given the opportunity to be the decision-maker in regards to minimum lot sizes. Although councils use a template to prepare their LEP, the Department of Planning should not play a big brother role but a reference role ≥≥ “Surely we should decide which services should be provided by local government first – rather than state government being able to push services and costs to councils at anytime. It makes budgeting very difficult” ≥≥ “Water and sewerage functions are an important function of many regional councils. The Office of Water has conducted an inquiry into water reforms for NSW. The recommendations include options for the sustainable management of water utilities including reducing the number of utilities and various models for the future management of water and sewerage. I Destination 2036 Outcomes Report 49 am unsure how this will impact on our discussions in developing a Vision for 2036, given that this important element of local government (water and sewerage) is currently being reviewed independently of Destination 2036. The two need to be in sync” ≥≥ “If you don’t want local government, don’t call it local government. If you do want local government you have to determine what is local! What is local in ONE AREA may not be so local in another! Local means more to country people than it does to city people. The word ‘industry’ should not be used for local government” ≥≥ “Is government really an ‘industry’?” Participants also asked that copies of the presentations given at the Workshop be made available and made comments about the acoustics and other aspects of the venue. 9.2 Other Comments: Workshop Day 2 There were a large number of comments on Day 2 in regards to amalgamations. This was likely in response to some comments made by the lead facilitator in the joint session at the beginning of Day 2 referring to the electronic feedback about voluntary amalgamations on Day 1. One participant stated, “Amalgamations must occur – particularly in the County of Cumberland – 44 Councils is a farcical situation. Sydney could effectively operate with 6 Councils”. Another agreed that “‘Amalgamation’, ‘Structural Reform’ or ‘Reorganisation’ – there should be a conversation on this issue”. This was expressed by another participant as “I have been continuously surprised that we could all fit in the room given the size of the elephant in the room that everybody wanted to avoid – amalgamation. This conference confirmed the lack of leadership on local government. Self-interest was the clear winner. Where was the question [of] what is best for the people of NSW?” A process which could be used for amalgamations was suggested by one participant, who stated “amalgamation must be addressed. Would or could facilitators be used in identified possible amalgamations to smooth the waters?” Another comment in relation to amalgamations and process was that “Government has said that, whilst there will be no forced amalgamations, it would provide incentives to councils to consider voluntary amalgamations… This is an issue which still needs to be dealt with”. 50 Destination 2036 Outcomes Report “Genuine reform is a MUST. Local Government is not a financially viable form of Government in its present form” One participant stated “amalgamation is an action and should not be in the (or any) Vision statement”, while another offered to demonstrate the advantages and disadvantages of amalgamation at their own council. It was also thought by one participant that “the Conference should have had a session on what incentives councils might seek to consider amalgamations eg. funding for business plans, community consultation, repeal of the maintenance of employment legislation, funding for redundancies, better payment of Councillors, exemption from rate pegging etc”. There were a number of comments from Day 2 relating to the State Government and the Division of Local Government. These included the comment “there is a need for regional forums to involve wider communities and local councils. The greatest obstruction to change is not sharing the information and that needs to be done by representatives from the Division and/or Minister’s Office”. One participant directly appealed to the Minster and Chief Executive of the DLG, stating “Message for Ross Woodward and Minister: I would have preferred that you indicated exactly what you want and where you think we should be heading. It is clear to all in the room that ‘business as usual’ is not an option…it is far easier for me to get change happening when I return to my Council and community to be able to say ‘these are the parameters we have to determine our future – these are the things that are negotiable – these are the things that are not’. Endless politics, ‘consultation’, treading on egg shells… only prolongs the agony and delays the inevitable”. It was also suggested, in relation to the broader Destination 2036 process, “Roadmap should include extensive and broad community engagement so that our constituents have the opportunity to say what they want their Council’s to be. Otherwise this process and the outcomes will represent the vested interests ie Mayors and GMs only”. One participant stated, “O’Farrell Govt: So far – very good. It must look at the current role of the Office of local Government. It must be a body that actually offers a ‘service’. At present it falls down here. It is happy to have Local Government pursue its own answers on sometimes crucial issues. NOT GOOD ENOUGH”. Another participant had a different perspective of the role of the Division, stating “make it easier to do business with DLG. They believe they know everything. This is the 21st century… their opinion is not the only way forward”. Other general comments included: There were several comments on Day 2 in relation to process. One participant thought that it was “an ambitious Workshop well run most of the time. The rain was great too!” Another participant was concerned that “I don’t believe that the points noted in the feedback truly reflected what our groups (rural and remote 1 – pink) expressed – the only way to have effective change is to have it driven from the local levels – not imposed – so vital to have credibility of information presented from this conference by delegates”. ≥≥ “Need to appreciate the diversity and strength of local government. Change in itself is not necessarily the answer” ≥≥ “Need to also review various other bodies which currently operate in regional areas to cut down on bureaucracy eg. CMAs, RLPPs….Should they do what they are doing of would it be better organised – is part or all of what they do more appropriately done by councils?” ≥≥ “Local Government is weighed down by overpaid Management. Councils must share these resources. The present situation where Rate Income = Wages is irresponsible”. ≥≥ “The future of Local Government is very much dependent on the MDB [Murray Darling Basin] Plan and Carbon Tax and the implications of both. They are the elephants in the chook yard” ≥≥ “If the funds of all councils on deposit could be diverted to a Local Government Bank to fund infrastructure at interest rate now being received then it might be possible for local government to become self funding. This would involve freeing up restrictions” ≥≥ “It is critical that the independence of GMs (CEOs) is maintained so that they can give fearless independent advice without fear of political reprisals. Suggestion: (as per Irish model) Establish a link with the State Public Service Board to recruit GMs independent (with input from Councillors) and this Board oversees the annual performance reviews of GMs against agreed objectives and targets” Destination 2036 Outcomes Report 51 10. Suggested Actions 52 Destination 2036 Outcomes Report The following list summarises the actions proposed throughout the Destination 2036 Workshop in all of the interactive sessions as well as in the comments provided by individual participants in the comments boxes. The actions presented here are not intended to capture every idea suggested by every participant. The following list focuses on actions which were presented multiple times during the process and/or fed back by one or more groups to a joint session as a priority. The list intended as the basis for further consultation within the local government sector and subsequent refinement by the Implementation Steering Committee which has been formed to oversee the continuation of the Destination 2036 process. Suggested Actions about Functions Action Action 1a Establish a task force to identify the roles and responsibilities of Federal, State and Local Government and formalise the shared understanding through a MOU or other similar agreement 1l Develop greater community awareness and ownership of the Metropolitan Strategy and other city-wide land use planning policies and strategies 1m Align state, regional and local planning for transport 1b Review and clarify functions provided by Local Government, including identifying core or key functions as well as discretionary functions 1n Develop integrated regional plans for affordable and social housing in metropolitan and regional areas 1c Ensure that the review of the Local Government Act defines core functions and enables discretionary functions 1o Develop and implement strategies for productive agricultural land, to provide food security and encourage the localisation of food production 1d Develop a procedure to be implemented when functions are proposed to shift between levels of government 1p Align state, regional and local planning for coastal management to help provide greater clarity for service provision 1e Explore the potential for councils to be directly funded to provide some State and Federal Government services, particularly in regional, rural and remote areas 1q Align state, regional and local planning for flooding to help provide greater clarity for service provision 1r Align state, regional and local planning for disaster management to help provide greater clarity for service provision 1f Clarify and reach agreement on responsibility, and associated funding arrangements, for emergency and fire services 1s 1g Develop and fund a program to increase the number of aged care facilities in rural and remote areas Align state, regional and local planning for economic development to help provide greater clarity for service provision 1t 1h Align and integrate strategic planning between State and Local Government, including improving the interrelationship between state, regional and local plans Identify and remove barriers to stronger and more effective resource sharing and shared service provision, with enabling legislation incorporated into the review of the Local Government Act 1u Develop a more formalised program for councils to use volunteers and retirees to help provide services 1v Develop and run a campaign to promote Local Government and to inform the community about its roles, responsibilities and functions 1i Align federal, state, regional and local planning for population growth 1j Promote population, business and industry growth in regional, rural and remote areas 1k Review the Environmental Planning and Assessment Act to increase flexibility and local autonomy Destination 2036 Outcomes Report 53 Suggested Actions about Structure Action 2a Develop, refine and enable a variety of models of local government in NSW, potentially including: ≥≥ a model with greater and more formalised regional service delivery and resource sharing Action 2f Review the Local Government Award to ensure that it enables flexible staffing arrangements to support a variety of models of local government 2g Incorporate enabling legislative arrangements for Regional Organisations of Councils into the Local Government Act, including the ability to incorporate 2h Review ways in which the regulatory responsibilities of councils can responsibly be reduced and incorporate the outcomes into the review of the Local Government Act and any associated legislation 2i Work to align the regional and sub regional boundaries used by State and Local Government, including by State Government agencies and Regional Organisations of Councils 2j Review the process and relevant legislation for Local Government boundary changes, including establishing an independent, high level panel to determine local government boundaries in NSW ≥≥ a model for small to medium councils with shared administrations but independent elected bodies ≥≥ a two tier model, with roles and responsibilities separated between local and regional councils ≥≥ a model for larger councils with a corporate board structure and/or corporatized service delivery 2b Undertake and support pilot programs with volunteer councils to test new models of local government 2c Undertake engagement with stakeholders on the proposed models of local government 2d Identify and implement incentives to encourage the voluntary amalgamation of councils and remove roadblocks to amalgamation in the Local Government Act and other relevant mechanisms 2e Undertake a wide ranging review of the Local Government Act, based on the principle that the Act be more enabling than prescriptive and incorporate a variety of models of local government 54 Destination 2036 Outcomes Report Suggested Actions about Governance Action Action 3a Review the Inter Governmental Agreement and use it as a basis to continue to improve the working relationship between State and Local Government 3g Require referendums as part of Local Government elections to allow communities to determine whether to have popularly elected Mayors Develop a process for State Government Departments to meet regularly with Regional Organisations of Councils to discuss local issues 3h Review remuneration for Mayors and Councillors 3b 3i 3c Develop and formalise processes for State and Local Government, including State Government agencies and Regional Organisations of Councils, to work together on integrating strategic planning at a state, regional and local level Explore ways to introduce postal and electronic voting in Local Government elections and enable through the Local Government Act, Electoral Act or other relevant legislation 3d Investigate terms for Mayors and Councillors, including the possibility of a minimum Mayoral term 3e Investigate the option for half term elections 3f Review national and international governance models in which Councillors assume responsibilities for specific portfolios or policy areas and incorporate the outcomes into the development of models of local government for NSW Action 3n Amend the Local Government Act to provide broader options rather than the dismissal of an entire council eg dismissal of individual Councillors 3o Ensure the Local Government Act talks to other Acts 3p Review the Code of Conduct 3q Implement programs to encourage a diversity of elected representatives on councils 3r Review requirements and arrangements for Councillor training, including considering the potential for Councillors to undertake training from the Australian Institute of Directors or similar professional body 3j Pursue the recognition of Local Government in the Australian Constitution 3k Consider including provisions in the Council Charter to clarify that Councillors are required to consider the interests of the entire local government area, rather than an individual ward 3l Reconsider the provisions in the Local Government Act relating to the establishment of wards and, in particular, the proportion of variation allowed between the number of electors in each ward 3s Develop a joint understanding of the role of the Division of Local Government, including consideration of a more facilitative and less regulatory role 3m Consider incorporating provisions in the Local Government Act to limit the legal liability of councils 3t Develop and promote new processes and structures for community engagement, including the use of social media and exploring options for virtual councils 3u Develop a ‘My Council’ website to enable comparison between councils Destination 2036 Outcomes Report 55 Suggested Actions about Finance Action 4a Action Review, and develop processes for implementing, specific options to increase the financial sustainability of councils, including: 4c Pursue a reasonable and fixed allocation of Federal Government tax revenue for Local Government 4i Review the way in which infrastructure maintenance and renewal is budgeted and reported ≥≥ removing, phasing out or further revising rate pegging 4d Lobby to increase the total amount provided to councils in Federal Assistance Grants 4j Establish a ‘Royalties for Regions’ program, particularly for areas affected by mining ≥≥ deregulating fees and charges 4e Review the formula used for assessing disadvantage as part of Federal Assistance Grants 4k Consider the implications of the Henry Tax Review and identify opportunities for local government 4l 4f Lobby the Federal Government to ensure the ongoing continuation of the ‘Roads to Recovery’ program Simplify State Government grant funding processes to Local Government 4m Identify the characteristics of a sustainable council compared to an unsustainable council 4n Review Section 94 arrangements in the Environmental Planning and Assessment Act, including the ability for funding to be used more flexibly ≥≥ establishing more flexible rating categories ≥≥ moving to rate valuations based on the improved value of land ≥≥ reviewing pensioner rate rebates ≥≥ removing or reducing rate exemption categories 4g Lobby COAG to provide a coordinating mechanism for Federal, State and Local Government infrastructure strategies and associated funding processes 4h Explore, and develop processes for implementing, alternate methods for funding council infrastructure, including: ≥≥ allowing councils to invest in businesses ≥≥ considering the application of Public Private Partnerships to council service provision ≥≥ investigating the South Australian local government banking model ≥≥ examining other options to improve financial sustainability 4b Action Amend the Local Government Act to make it easier for councils to establish corporate entities ≥≥ establishing an infrastructure fund ≥≥ establishing infrastructure bonds ≥≥ investigating the ability for councils to borrow funds against assets ≥≥ providing low or no interest loans for infrastructure 56 Destination 2036 Outcomes Report Suggested Actions about Capacity Action 5a Facilitate contractual arrangements for councils to provide services to each other 5b 5c Action 5g Enable Regional Organisations of Councils or similar regional bodies to share a common workforce Undertake and communicate research into innovation and best practice in local government in NSW, Australia and internationally 5h Identify and remove barriers to sharing administrative and back of house staff, including GMs and senior staff Develop a toolkit of ways that councils can take advantage of the National Broadband Network to improve capacity and service delivery 5i Investigate the potential for councils to operate from a shared information technology platform 5j Prepare case studies and best practice models of the use of new technologies to improve council capacity and service delivery 5k Improve sharing of, access to and monitoring of data between State and Local Government 5d Develop a formalised program for sharing specialist professional, technical and other staff between councils in rural areas, on a regional basis and between urban and rural councils 5e Explore opportunities for increasing workforce flexibility, including: ≥≥ working from home and telecommuting ≥≥ attracting new and younger staff ≥≥ retaining experienced and older staff ≥≥ facilitating portability of staff between Local and State Government 5f Develop a formalised program for partnering and mentoring between large/small and urban/rural councils Destination 2036 Outcomes Report 57 11. Conclusion 58 Destination 2036 Outcomes Report As part of his speech closing the Destination 2036 Workshop, the Minister thanked participants “for taking the time to come along to the event and for working so positively and constructively”. He stated “I think we should share a sense of pride at what has been achieved here in Dubbo” and reiterated that the Workshop was the start of a journey to secure a strong local government sector into the future. The Minister set out his long term commitment to continue to work together with the sector, stating “now we need to continue down the path together. We need to build on the goodwill and progress we have made”. The Minister also announced the formation of a Steering Committee, consisting of high level representatives from the LGA, SA, LGMA NSW and DLG, to refine the draft Action Plan for consultation. He advised that the Steering Committee would have its first meeting on 2 September 2011 and would have a draft Action Plan ready for consultation in October 2011. These timelines, as well as the high level outcomes from the Workshop, are outlined in the Communiqué released at the close of the Workshop. The Communiqué can be found at Appendix F and includes the draft Vision for local government in NSW (see Section 4.4), as well as a list of ‘strategic initiatives’ to achieve the Vision. The strategic initiatives are based on the Direction statements presented on Day 2 of the Workshop (see Section 6.3), as well as some of the high level actions identified by participants. The strategic initiatives, also referred to as the ‘roadmap’, contained in the Communiqué are: “I feel this conference has been very successful and I hope you feel that too” THE HON DON PAGE MP, MINISTER FOR LOCAL GOVERNMENT “This is the first step on a longer journey to provide a stronger, more resilient sector. It was an extremely positive experience to be involved with…The communication between everyone was exceptional, the attitudes displayed were outstanding and the energy generated was obvious” MARK FERGUSON, PRESIDENT LGMA NSW ≥≥ The development of a new Vision for local government based on a working draft ≥≥ Continue to improve the relationship between state and local government, including a review of the intergovernmental agreement ≥≥ Commitment to review the legislative framework to ensure that local government can meet the needs and challenges facing communities in the future ≥≥ Commitment to clarify the key functions, roles and responsibilities of councils Destination 2036 Outcomes Report 59 60 Destination 2036 Outcomes Report ≥≥ Recognition that a variety of operating models for local government are needed that can be applied in the differing circumstances of remote, regional, rural and Sydney basin councils, because one size does not fit all ≥≥ The need to develop new funding models to ensure the financial viability of councils ≥≥ Strong endorsement to strengthen regional collaboration and resource sharing ≥≥ Commitment to improve the process by which voluntary boundary alterations can be accommodated ≥≥ Pilot programs with volunteer councils to test new models. Immediately after the close of the Destination 2036 Workshop, the LGSA released a statement which “praised the successful Destination 2036 Workshop and Minister for Local Government, the Hon Don Page MP, for hosting an outcomes focused event”. Keith Rhoades, President of the LGA stated “We can see from the way the Minister, the DLG and the entire NSW Government have developed and then tackled this two day session that there will be change and reform in Local Government in NSW”. Ray Donald, President of the Shires Association, agreed and added “The Destination 2036 Workshop demonstrated that there is a great deal of agreement amongst a wide ranging group of councils, elected representatives and senior staff”. “We congratulate Minister Page and staff for the clear path of delivery and next steps. We welcome the ambitious timetable outlined by the Minister, and we look forward to representing the councils on the steering committee for implementation of the outcomes” RAY DONALD, PRESIDENT SA “We were delighted with how the Minister and the DLG listened, and led the participants though a number of Workshops to get to positive and much needed outcomes and a roadmap for change” KEITH RHOADES, PRESIDENT LGA Destination 2036 Outcomes Report 61 Appendices Appendix A: Online Survey Questions and Responses Appendix B: Workshop Participants Appendix C: Workshop Program Appendix D: Recording Sheets Appendix E: Summary of Priority Actions Proposed During Workshop Appendix F: Communiqué 62 Destination 2036 Outcomes Report Appendix A: Online Survey Questions and Responses Destination 2036 Outcomes Report 63 64 Destination 2036 Outcomes Report j Other (please specify) k l m n j Rural or Remote Area k l m n j Inland Regional Centre k l m n j Coastal Area k l m n j Outer Sydney k l m n j Inner/Middle Sydney k l m n *3. Would you consider your council to be j More than 30 years k l m n j 21­30 years k l m n j 11­20 years k l m n j 3­10 years k l m n j Less than 3 years k l m n *2. How long have you been elected or employed in local government? j Other (please specify) k l m n j ROC Executive Officer k l m n j County Council Chief Executive k l m n j County Council Chair k l m n j GM/Senior Officer k l m n j Mayor/Councillor k l m n *1. Are you a To help prepare for the Destination 2036 Workshop, we would like to hear your views on some of the issues covered in the Discussion Paper. The following survey will only take 10 minutes or so of your time ­ and the results will be reported early in the Workshop in Dubbo. The communities described in the Discussion Paper and referred to in Question 3 of the survey do not exactly follow either the Australian Classification of Local Governments or the 11 categories used by the DLG in documents such as its annual publication of comparative information. Instead, it uses a simpler and more intuitive grouping of communities based on the common challenges they face over the next 25 years. Our future: beginning the conversation Destination 2036: Our Communities, Our Councils, Our Future Destination 2036 Outcomes Report 65 2 1 What are the two biggest changes on the horizon for NSW in the next 10 to 20 years? 6. Thinking of the future… 2 1 What do you think are the two most important challenges facing councils like yours? 5. Thinking of the present…. 2 1 10 years? 4. Thinking of the past… What have been the two most important changes affecting local government over the last Destination 2036: Our Communities, Our Councils, Our Future 66 Destination 2036 Outcomes Report j k l m n j k l m n j k l m n j k l m n j k l m n j k l m n j k l m n j k l m n j k l m n j k l m n j k l m n j k l m n j k l m n j k l m n j k l m n j k l m n j k l m n j k l m n j k l m n j k l m n j k l m n j k l m n j k l m n j k l m n j k l m n Don't know the Workshop? Do you have any fears about for the Workshop? What is your greatest hope 9. Thinking about the Destination 2036 Workshop… of local government in the future? 8. Do you have any other comments you'd like to make about the preferred characteristics communities true leaders of their and geographic area diverse in population size legislation j k l m n j k l m n using a range of operating models enabled by j k l m n j k l m n j k l m n j k l m n j k l m n continually adapting agencies with state and federal with their communities and partners ­ with each other, true collaborators and communities in new ways engaging with their respond to local needs additional functions which able to undertake functions undertaking a core set of infrastructure services, facilities and providing highly valued j k l m n j k l m n able to plan and act j k l m n j k l m n j k l m n future focused strategically j k l m n j k l m n j k l m n financially viable managed responsibly governed and councillors and staff j k l m n j k l m n reflecting the diversity of j k l m n j k l m n j k l m n their communities in their Disagree Agree democratically elected Do you think the councils of the future should be: 7. Looking at the preferred characteristics of local government in the future… Destination 2036: Our Communities, Our Councils, Our Future Destination 2036: Online Survey Results The online survey was completed by: • 207 participants • a representative number of councils from all areas • a higher proportion of GMs than Mayors Generally, there were very few differences when comparing the views of GMs and Mayors ‐ and very few related to years in the industry or geography. Length of local government service Destination 2036 Outcomes Report 67 Most important changes affecting local government in the last 10 years Most important challenges currently affecting councils like yours Most important challenges currently affecting councils like yours Destination 2036 68 Destination 2036 Outcomes Report 2 Online Survey Results Biggest changes on the horizon for NSW in the next 10‐20 years Destination 2036 Outcomes Report 69 Your fears for the workshop You said you feared… You said you feared… 70 Destination 2036 Outcomes Report Destination 2036 4 Online Survey Results Your greatest hopes for the Workshop You said you hoped for… You said you hoped for… Destination 2036 5 Online Survey Results Destination 2036 Outcomes Report 71 • • • • • Vision Elements from the online survey The following vision elements were suggested to participants in the Discussion Paper and tested in the online survey: • democratically elected • reflecting the diversity of their communities in their Councillors and staff • responsibly governed and managed • financially viable • future focused • able to plan and act strategically • providing highly valued services, facilities and infrastructure • undertaking a core set of functions • able to undertake additional functions which respond to local needs • engaging with their communities in new ways • true collaborators and partners – with each other, with their communities and with state and federal agencies • continually adapting • using a range of operating models enabled by legislation • diverse in population size and geographic area • true leaders of their communities • • • • providing highly valued services, facilities and infrastructure undertaking a core set of functions able to undertake additional functions which respond to local needs engaging with their communities in new ways true collaborators and partners – with each other, with their communities and with state and federal agencies continually adapting using a range of operating models enabled by legislation diverse in population size and geographic area true leaders of their communities Potential additional Vision elements The following Vision elements were suggested by participants in an open ended question in the online survey: • locally focussed and sustainable • professional and businesslike • further rationalised and amalgamated • with greater autonomy • adaptable and flexible • sufficiently funded and resourced • constitutionally recognised • less political • less bureaucratic and more efficient • increasing the services provided Potential additional Vision elements The following Vision elements were suggested by participants in an open ended question in the online survey: • locally focussed and sustainable • professional and businesslike • further rationalised and amalgamated • with greater autonomy • adaptable and flexible • sufficiently funded and resourced • constitutionally recognised • less political • less bureaucratic and more efficient • increasing the services provided 72 Destination 2036 Outcomes Report Destination 2036 6 Online Survey Results Feedback on Vision elements from online survey Additional Vision Elements from the online survey Percentage of respondents who agreed with the statement, “Looking at the preferred characteristics of local government in the future, do you think councils of the future should be:” Categorised responses to the open ended question, “Do you have any other comments you’d like to make about the preferred characteristics of local government in the future?” Additional Vision Elements from the online survey Categorised responses to the open ended question, “Do you have any other comments you’d like to make about the preferred characteristics of local government in the future?” Destination 2036 7 Online Survey Results Destination 2036 Outcomes Report 73 74 Destination 2036 Outcomes Report Appendix B: Workshop Participants Destination 2036 Outcomes Report 75 The following is a list of people who attended the Destination 2036 Workshop, including participants and observers. ≥≥ Blacktown City Council, Ron Moore ≥≥ Campbelltown City Council, Paul Lake ≥≥ Blacktown City Council, Alan Pendleton ≥≥ Campbelltown City Council, Jeff Lawrence ≥≥ Bland Shire Council, Neil Pokoney ≥≥ Canterbury City Council, Robert Furolo ≥≥ Albury City Council, Alice Glachan ≥≥ Bland Shire Council, Ray Smith ≥≥ Canterbury City Council, Jim Montague ≥≥ Albury City Council, Les Tomich ≥≥ Blayney Shire Council, Bruce Kingham ≥≥ Carrathool Shire Council, Kenneth Croskell ≥≥ Armidale Dumaresq Council, Shane Burns ≥≥ Blayney Shire Council, Alan McCormack ≥≥ Carrathool Shire Council, Peter Laird ≥≥ Armidale Dumaresq Council, Peter Ducat ≥≥ Blue Mountains City Council, Robert Greenwood ≥≥ Central Darling Shire Council, Paul Brown ≥≥ Auburn City Council, John Burgess ≥≥ Blue Mountains City Council, Daniel Myles ≥≥ Central Darling Shire Council, Tim Drew ≥≥ Auburn City Council, Ronney Oueik ≥≥ Bogan Shire Council, Ray Donald ≥≥ Central NSW Councils (CENTROC), Jennifer Bennett ≥≥ Australian Centre of Excellenet for Local Government, Melissa Gibbs ≥≥ Bogan Shire Council, Timothy Riley ≥≥ Central Tablelands County Council, John Farr ≥≥ Bombala Council, Don Cottee ≥≥ Central Tablelands County Council, Antony Perry ≥≥ Australian Local Government Women’s Association, Julie Griffiths ≥≥ Bombala Council, Robert Stewart ≥≥ Cessnock City Council, Alison Davey ≥≥ Boorowa Council, Chris Corcoran ≥≥ Cessnock City Council, Lea Rosser ≥≥ Boorowa Council, Therese Manns ≥≥ City of Canada Bay Council, Neil Kenzler ≥≥ Bourke Shire Council, Phil Johnston ≥≥ City of Canada Bay Council, Tony McNamara ≥≥ Bourke Shire Council, Andrew Lewis ≥≥ City of Lithgow Council, Roger Bailey ≥≥ Brewarrina Shire Council, Glen Schuil ≥≥ City of Lithgow Council, Neville Castle ≥≥ Brewarrina Shire Council, Matthew Slack-Smith ≥≥ Clarence Valley Council, Ian Tiley ≥≥ Broken Hill City Council, Wincen Cuy ≥≥ Cobar Shire Council, Lilliane Brady ≥≥ Broken Hill City Council, Frank Zaknich ≥≥ Cobar Shire Council, Gary Woodman ≥≥ Burwood Council, John Faker ≥≥ Coffs Harbour City Council, Steve McGrath ≥≥ Burwood Council, Michael McMahon ≥≥ Coffs Harbour City Council, Keith Rhoades ≥≥ Byron Shire Council, Jan Barham ≥≥ Conargo Shire Council, Barry Barlow ≥≥ Byron Shire Council, Ray Darney ≥≥ Conargo Shire Council, Norm Brennan ≥≥ Cabonne Council, Bob Dowling ≥≥ Coolamon Shire Council, Terrey Kiss ≥≥ Cabonne Council, Graeme Fleming ≥≥ Coolamon Shire Council, John Seymour ≥≥ Camden Council, Greg Wright ≥≥ Cooma-Monaro Shire Council, John Vucic ≥≥ Ballina Shire Council, Paul Hickey ≥≥ Ballina Shire Council, Phillip Silver ≥≥ Balranald Shire Council, Chris Littlemore ≥≥ Balranald Shire Council, Stephen O’Halloran ≥≥ Bankstown City Council, Ken Manoski ≥≥ Bankstown City Council, Allan Winterbottom ≥≥ Bathurst Regional Council, David Sherley ≥≥ Bathurst Regional Council, Paul Toole ≥≥ Bega Valley Shire Council, Tony Allen ≥≥ Bega Valley Shire Council, Leanne Barnes ≥≥ Bellingen Shire Council, Elizabeth Jeremy ≥≥ Bellingen Shire Council, Mark Troy ≥≥ Berrigan Shire Council, Viv McGee ≥≥ Berrigan Shire Council, Rowan Perkins 76 Destination 2036 Outcomes Report ≥≥ Coonamble Shire Council, Tim Horan ≥≥ Division of Local Government, Vaughan Macdonald ≥≥ Goldenfields Water County Council, Tim McClellan ≥≥ Coonamble Shire Council, Rick Warren ≥≥ Division of Local Government, Steve Orr ≥≥ Goldenfields Water County Council, John O’Brien ≥≥ Cootamundra Shire Council, Paul Braybrooks ≥≥ Division of Local Government, Wayne Trudgen ≥≥ Gosford City Council, Stephen Glen ≥≥ Cootamundra Shire Council, Ken Trethewey ≥≥ Division of Local Government, Ross Woodward ≥≥ Gosford City Council, Laurie Maher ≥≥ Corowa Shire Council, Bruce Corcoran ≥≥ Dubbo City Council, Mark Riley ≥≥ Goulburn Mulwaree Council, Chris Berry ≥≥ Corowa Shire Council, Fred Longmire ≥≥ Dubbo City Council, Allan Smith ≥≥ Goulburn Mulwaree Council, Geoff Kettle ≥≥ Council of the City of Sydney, Monica Barone ≥≥ Dungog Shire Council, Craig Deasey ≥≥ Great Lakes Council, Glenn Handford ≥≥ Council of the City of Sydney, Clover Moore ≥≥ Dungog Shire Council, Harold Johnston ≥≥ Great Lakes Council, Jan McWilliams ≥≥ Cowra Shire Council, Paul Devery ≥≥ Elton Consulting, Kim Anson ≥≥ Greater Hume Shire Council, Denise Osborne ≥≥ Cowra Shire Council, William West ≥≥ Elton Consulting, Brendan Blakeley ≥≥ Greater Hume Shire Council, Steven Pinnuck ≥≥ Deniliquin Council, Des Bilske ≥≥ Elton Consulting, Robert Mellor ≥≥ Greater Taree City Council, Paul Hogan ≥≥ Deniliquin Council, Brian Mitsch ≥≥ Elton Consulting, Deborah Palmer ≥≥ Greater Taree City Council, Gerard Jose ≥≥ Department of Family and Community Services, Scott Griffiths ≥≥ Elton Consulting, Steve Rossiter ≥≥ Griffith City Council, Michael Neville ≥≥ Elton Consulting, Rachel Trigg ≥≥ Griffith City Council, Satwinder Sandhu ≥≥ Department of Planning and Infrustructure, Rachel Cumming ≥≥ Elton Consulting, Georgie Wheadon ≥≥ Gundagai Shire Council, Abb McAlister ≥≥ Department of Planning and Infrustructure, Neil Selmon ≥≥ Eurobodalla Shire Council, Paul Anderson ≥≥ Gundagai Shire Council, Graeme Tickner ≥≥ Eurobodalla Shire Council, Fergus Thomson ≥≥ Gunnedah Shire Council, Robert Campbell ≥≥ Fairfield City Council, Nickola (Nick) Lalich ≥≥ Gunnedah Shire Council, Adam Marshall ≥≥ Fairfield City Council, Alan Young ≥≥ Guyra Shire Council, David Cushway ≥≥ Forbes Shire Council, Carissa Bywater ≥≥ Guyra Shire Council, Hans Hietbrink ≥≥ Forbes Shire Council, Phyllis Miller ≥≥ Gwydir Shire Council, John Coulton ≥≥ Department of Trade and Investment, Regional Infrastructure and Services, Michael Cullen ≥≥ Gilgandra Shire Council, Doug Batten ≥≥ Gwydir Shire Council, Max Eastcott ≥≥ Gilgandra Shire Council, Paul Mann ≥≥ Harden Shire Council, Maxwell Kershaw ≥≥ Division of Local Government, Sue Anderson ≥≥ Glen Innes Severn Council, Hein Basson ≥≥ Harden Shire Council, Chris Manchester ≥≥ Division of Local Government, Grahame Gibbs ≥≥ Glen Innes Severn Council, Malcolm Schumacher ≥≥ Hawkesbury City Council, Bart Bassett ≥≥ Division of Local Government, Mark Hely ≥≥ Gloucester Shire Council, Paul Sheridan ≥≥ Hawkesbury City Council, Peter Jackson ≥≥ Division of Local Government, Alice Leslie ≥≥ Gloucester Shire Council, Geoff Slack ≥≥ Hawkesbury River County Council, Chris Dewhurst ≥≥ Department of Premier and Cabinet, Ross O’Shea ≥≥ Department of Premier and Cabinet, Luke Walton ≥≥ Department of Regional Australia, Regional Development and Local Government, Maree Cooper Destination 2036 Outcomes Report 77 ≥≥ Hay Shire Council, Peter Dwyer ≥≥ Lane Cove Municipal Council, Peter Brown ≥≥ Hay Shire Council, Allen Dwyer ≥≥ Lane Cove Municipal Council, Win Gaffney ≥≥ Holroyd City Council, Merv Ismay ≥≥ Leeton Shire Council, David Laugher ≥≥ Holroyd City Council, John Perry ≥≥ Leeton Shire Council, Paul Maytom ≥≥ Housing NSW, Linda Blinkhorn ≥≥ Leichhardt Municipal Council, Peter Head ≥≥ Hunter Councils Inc, Roger Stephan ≥≥ Leichhardt Municipal Council, Rochelle Porteous ≥≥ Hurstville City Council, Victor Lampe ≥≥ Lismore City Council, Jenny Dowell ≥≥ Hurstville City Council, Philip Sansom ≥≥ Lismore City Council, Gary Murphy ≥≥ Independent Pricing and Regulatory Tribunal, Alison Milne ≥≥ Liverpool City Council, Ned Mannoun ≥≥ Inverell Shire Council, Paul Henry ≥≥ Liverpool Plains Shire Council, Bernie Perkins ≥≥ Inverell Shire Council, Barry Johnston ≥≥ Liverpool Plains Shire Council, Greg Tory ≥≥ Jerilderie Shire Council, Ruth McRae ≥≥ Local Government and Shires Association of NSW, Noel Baum ≥≥ Jerilderie Shire Council, Craig Moffitt ≥≥ Junee Shire Council, Greg Campbell ≥≥ Junee Shire Council, Lola Cummins ≥≥ Kempsey Shire Council, Liz Campbell ≥≥ Kempsey Shire Council, David Rawlings ≥≥ Kogarah City Council, Paul Woods ≥≥ Ku-ring-gai Council, Ian Cross ≥≥ Ku-ring-gai Council, John McKee ≥≥ Kyogle Council, Ernest Bennett ≥≥ Liverpool City Council, Farooq Portelli ≥≥ Local Government and Shires Association of NSW, Peter Coulton ≥≥ Local Government and Shires Association of NSW, Bill Gillooly ≥≥ Local Government and Shires Association of NSW, Megan Graham ≥≥ Local Government and Shires Association of NSW, Bruce Miller ≥≥ Local Government Engineers’ Association, Steve Clayton ≥≥ Local Government Managers Australia (NSW), Annalisa Haskell ≥≥ Lockhart Shire Council, Chris Gallagher ≥≥ Macarthur Regional Organisation of Councils (MACROC), Christine Winning ≥≥ Maitland City Council, Peter Blackmore ≥≥ Maitland City Council, David Evans ≥≥ Manly Council, Jean Hay AM ≥≥ Manly Council, Henry Wong ≥≥ Marrickville Council, Fiona Byrne ≥≥ Marrickville Council, Ken Gainger ≥≥ MidCoast County Council, Robert Loadsman ≥≥ MidCoast County Council, John Weate ≥≥ Mid-Western Regional Council, Brad Cam ≥≥ Mid-Western Regional Council, Des Kennedy ≥≥ Minister for Local Government and the North Coast, Don Page MP ≥≥ Minister for Mental Health, Healthy Lifestyles and Western NSW, Kevin Humphries MP ≥≥ Moree Plains Shire Council, David Aber ≥≥ Local Government and Shires Association of NSW, Kevin Schreiber ≥≥ Moree Plains Shire Council, Katrina Humphries ≥≥ Lachlan Shire Council, Desmond Manwaring ≥≥ Local Government and Shires Association of NSW, Lillian Tiddy ≥≥ Mosman Municipal Council, Viv May ≥≥ Lake Macquarie City Council, Brian Bell ≥≥ Local Government Association of NSW, Allan Ezzy ≥≥ Kyogle Council, Arthur Piggott ≥≥ Lachlan Shire Council, George Cowan ≥≥ Lake Macquarie City Council, Greg Piper 78 Destination 2036 Outcomes Report ≥≥ Mosman Municipal Council, Anne Connon ≥≥ Murray Shire Council, Greg Murdoch ≥≥ Murray Shire Council, John Pocklington ≥≥ Murrumbidgee Shire Council, Carolyn Upston ≥≥ Murrumbidgee Shire Council, Phillip Wells ≥≥ Office of the Minister for Local Government, Paul Terrett ≥≥ Riverina and Murray Regional Organisation of Councils (RAMROC), Ray Stubbs ≥≥ Orana Regional Organisation of Councils (OROC), Belinda Barlow ≥≥ Riverina Eastern Regional Organisation of Councils (REROC), Julie Briggs ≥≥ Orange City Council, John Davis ≥≥ Riverina Water County Council, Graeme Haley ≥≥ Orange City Council, Garry Styles ≥≥ Riverina Water County Council, Rod Kendall ≥≥ Palerang Council, Peter Bascomb ≥≥ Rockdale City Council, Wayne Carter ≥≥ Palerang Council, Walter Raynolds ≥≥ Rous Water, Richard Staples ≥≥ Parkes Shire Council, Kent Boyd ≥≥ Ryde City Council, Artin Etmekdjian ≥≥ Parkes Shire Council, Ken Keith ≥≥ Ryde City Council, John Neish ≥≥ Parramatta City Council, Robert Lang ≥≥ Shellharbour City Council, Michael Willis ≥≥ Penrith City Council, Jim Aitken ≥≥ Shires Association of NSW, Janet Hayes ≥≥ Penrith City Council, Alan Stoneham ≥≥ Shoalhaven City Council, Paul Green ≥≥ Pittwater Council, Mark Ferguson ≥≥ Shoalhaven City Council, Russell Pigg ≥≥ Pittwater Council, Harvey Rose ≥≥ Port Macquarie-Hastings Council, Tony Hayward ≥≥ Shore Regional Organisation of Councils (SHOROC), Ben Taylor ≥≥ Port Macquarie-Hastings Council, Neil Porter ≥≥ Singleton Council, Scott Greensill ≥≥ Port Stephens Council, Jason Linnane ≥≥ Singleton Council, Tony McNamara ≥≥ Port Stephens Council, Bob Westbury ≥≥ Singleton Council, Sue Moore ≥≥ Oberon Council, Leanne Mash ≥≥ Queanbeyan City Council, Gary Chapman ≥≥ Snowy River Shire Council, John Cahill ≥≥ Office of Environment and Heritage, Peter Christie ≥≥ Randwick City Council, David Kelly ≥≥ Snowy River Shire Council, Joseph Vescio ≥≥ Office of the Minister for Local Government, Darren Bark ≥≥ Randwick City Council, Murray Matson ≥≥ Southern Councils Group, Lesley Scarlett ≥≥ Richmond River County Council, Charlie Cox ≥≥ Office of the Minister for Local Government, Namoi Dougall ≥≥ Richmond River County Council, Kyme Lavelle ≥≥ Southern Sydney Regional Organisation of Councils (SSROC), Alan Northey ≥≥ Office of the Minister for Local Government, Steve Graham ≥≥ Richmond Valley Council, Brian Wilkinson ≥≥ Muswellbrook Shire Council, Steve McDonald ≥≥ Muswellbrook Shire Council, Martin Rush ≥≥ Nambucca Shire Council, Michael Coulter ≥≥ Nambucca Shire Council, Rhonda Hoban ≥≥ Namoi Councils, Stephen Bartlett ≥≥ Narrabri Shire Council, Robyn Faber ≥≥ Narrabri Shire Council, Phil Marshall ≥≥ Narrandera Shire Council, Mark Amirtharajah ≥≥ Narrandera Shire Council, Graham Eipper ≥≥ Narromine Shire Council, Greg Lamont ≥≥ Narromine Shire Council, William McAnally ≥≥ New England Weed Authority, Wayne Deer ≥≥ New England Weed Authority, Maria Woods ≥≥ Newcastle City Council, John Tate ≥≥ North Sydney Council, Penny Holloway ≥≥ North Sydney Council, Michel Reymond ≥≥ Northern Sydney Regional Organisation of Councils (NSROC), Carolynne James ≥≥ Richmond Valley Council, Colin Sullivan ≥≥ Speaker, Brian Dollery ≥≥ Speaker, Corrin Moffatt ≥≥ Speaker, Sohail Inayatullah ≥≥ Strathfield Municipal Council, David Backhouse Destination 2036 Outcomes Report 79 ≥≥ Strathfield Municipal Council, Tony Maroun ≥≥ Tumbarumba Shire Council, Ian Chaffey ≥≥ Warrumbungle Shire Council, Peter Shinton ≥≥ Sutherland Shire Council, Phil Blight ≥≥ Tumbarumba Shire Council, Kay Whitehead ≥≥ Waverley Council, Sally Betts ≥≥ Sutherland Shire Council, John Rayner ≥≥ Tumut Shire Council, Bob Stewart ≥≥ Waverley Council, Meredith Wallace ≥≥ Sydney Coastal Councils Group Inc, Geoff Withycombe ≥≥ Tumut Shire Council, Trina Thomson ≥≥ Weddin Shire Council, Glenn Carroll ≥≥ Tamworth Regional Council, Paul Bennett ≥≥ Tweed Shire Council, Michael Rayner ≥≥ Weddin Shire Council, Maurice Simpson ≥≥ Tamworth Regional Council, Colin Murray ≥≥ Tweed Shire Council, Kevin Skinner ≥≥ Wellington Council, Allan Dive ≥≥ Temora Shire Council, Gary Lavelle ≥≥ United Services Union, Graeme Kelly ≥≥ Wellington Council, Anne Jones ≥≥ Tenterfield Shire Council, Jim Gossage ≥≥ Upper Hunter Shire Council, Daryl Dutton ≥≥ Wentworth Shire Council, Peter Kozlowski ≥≥ Tenterfield Shire Council, Toby Smith ≥≥ Upper Hunter Shire Council, Lee Watts ≥≥ Wentworth Shire Council, Margaret Thomson ≥≥ The Council of the City of Botany Bay, John Patterson ≥≥ Upper Lachlan Shire Council, John Bell ≥≥ Westen Shires Association, Ruth Fagan ≥≥ The Council of the Municipality of Ashfield, Vanessa Chan ≥≥ Upper Lachlan Shire Council, John Shaw ≥≥ Upper Macquarie County Council, Howard Fisher ≥≥ Western Sydney Regional Organisation of Councils (WSROC), Karin Bishop ≥≥ The Council of the Municipality of Ashfield, Patrick Kelso ≥≥ Upper Macquarie County Council, Roy Jennison ≥≥ Willoughby City Council, Nick Tobin ≥≥ Uralla Shire Council, Tom O’Connor ≥≥ Wingecarribee Shire Council, Jason Gordon ≥≥ The Council of the Municipality of Hunters Hill, Susan Hoopmann ≥≥ Uralla Shire Council, Kevin Ward ≥≥ Wingecarribee Shire Council, Ken Halstead ≥≥ Urana Shire Council, Marg Buntin ≥≥ Wollondilly Shire Council, J L (Les) McMahon ≥≥ Urana Shire Council, John Hunt ≥≥ Wollondilly Shire Council, Col Mitchell ≥≥ The Council of the Municipality of Kiama, Michael Forsyth ≥≥ Wagga Wagga City Council, Wayne Geale ≥≥ Wollongong City Council, David Farmer ≥≥ Wagga Wagga City Council, Phil Pinyon ≥≥ Woollahra Municipal Council, Stephen Dunshea ≥≥ The Council of the Municipality of Kiama, Sandra McCarthy ≥≥ Walcha Council, Bill Heazlett ≥≥ Wyong Shire Council, Doug Eaton ≥≥ Walcha Council, John O’Hara ≥≥ Wyong Shire Council, Michael Whittaker ≥≥ The Council of the Shire of Hornsby, Gary Bensley ≥≥ Walgett Shire Council, Donald Ramsland ≥≥ Yass Valley Council, Nic Carmody ≥≥ The Council of the Shire of Hornsby, Nick Berman ≥≥ Warren Shire Council, Ashley Wielinga ≥≥ Yass Valley Council, David Rowe ≥≥ The Council of the Shire of Wakool, Rod Chalmers ≥≥ Warren Shire Council, Norman Wilson ≥≥ Young Shire Council, Stuart Freudenstein ≥≥ The Council of the Shire of Wakool, Bruce Graham ≥≥ Warringah Council, Rik Hart ≥≥ Young Shire Council, Peter Vlatko ≥≥ The Hills Shire Council, Mike Thomas ≥≥ Warringah Council, Michael Regan ≥≥ Simon Manoski ≥≥ The Hills Shire Council, Dave Walker ≥≥ Warrumbungle Shire Council, Steve Loane ≥≥ John Turner ≥≥ The Council of the Municipality of Hunters Hill, Debra McFadyen 80 Destination 2036 Outcomes Report Appendix C: Workshop Program Destination 2036 Outcomes Report 81 82 Destination 2036 Outcomes Report ≥ To create an opportunity for new relationships of trust within and between local and state government to help deliver strong local government for the communities of NSW. ≥ To develop and get excited about a short term Action Plan: not a wish list but something clever and achievable that focuses on priorities for the next 4 years ≥ To develop a shared view on the right models for local government ≥ To identify the roadmap that will put us on a path to this vision ≥ To create a bold vision – a preferred future for local government Our purpose is: In this Workshop, we need to work as equals – creatively, openly and thoughtfully. Location Dubbo Regional Theatre and Convention Centre 155 Darling Street, Dubbo Workshop Program This is a real opportunity to start building stronger relationships that will help build a local government future together. If not us, then who? What will great local government look like in the future? What changes are needed to achieve that future? What are the top priorities? This is what Destination 2036 is about. We will reach beyond our individual opinions and develop a collective view about what needs to change. We will learn from the past to help us focus on the future – creating a legacy that works. To do this we need to be able to imagine our communities in 5 years, 10 years, 20 years and even 25 years, and consider how we can best serve them. Workshop Dates Wednesday 17 August 2011 9:00am - 5.00pm Nothing like this workshop of civic leaders has ever been held in NSW. It is a truly unique opportunity for local government leaders in NSW to talk together about the future and plan for the kind of councils that our communities require and deserve. Thursday 18 August 2011 8:45am - 2:00pm (with networking lunch to follow) The Workshop Introduction Welcome event: Hosted by the Mayor, Dubbo City Council, and the Chief Executive, Division of Local Government Venue: Taronga Western Plains Zoo Obley Road, Dubbo Dress: Smart casual 6.30pm Registration desk opens Welcome to Country Destination 2036: Creating a legacy, starting the journey Welcome & introductions, including opening words from Cr Keith Rhoades, President of the NSW Local Government Association, Cr Ray Donald, President of the NSW Shires Association and Mr Mark Ferguson, President of the NSW LGMA. The formal opening of the workshop by the Minister for Local Government, the Hon Don Page MP. Destination 2036: Our purpose Mr Ross Woodward, Chief Executive, Division of Local Government, will outline the context and purpose of Destination 2036. Starting the journey: What we’ve heard so far This session will look at some results from the on-line survey. This will be followed by table-based discussion. Focus on the Future: Talking with a Futurist Internationally renowned Futurist, Professor Sohail Inayatullah, will challenge participants during this interactive session to think beyond today and beyond tomorrow. 7.45am 9.00am 9.05am 9.25am 9.30am 9.50am MORNING TEA 11.50am A Vision for Local Government: Facilitated group discussion and feedback Participants will discuss the Vision elements, asking themselves: Have we got the elements right? Are there any elements missing? 11.40am A Vision for Local Government: What we’ve heard so far This session will consider the elements of the “Vision for Local Government” proposed in the Discussion Paper and feedback from the on-line survey. 11.10am 10.55am Focus on the Future: What challenges are emerging? Following discussions with the Futurist, participants will re-consider the future challenges for local government and through the use of an electronic feedback system identify priorities. Program Time Day 1 – Wednesday 17 August 2011 Program Time Pre-workshop welcome – Tuesday 16 August 2011 Destination 2036 ≥ Creating a legacy Destination 2036 Outcomes Report 83 84 Destination 2036 Outcomes Report Program Towards the Vision - Focus on the Roadmap: Facilitated breakout discussion Participants will break into groups to consider: ≥ How are we going to achieve our preferred future for local government? ≥ What are the key challenges and opportunities along the way? ≥ What direction do we need to head in to meet those challenges, maximise the opportunities and get to the preferred future? Out of this discussion, groups will start to construct the “roadmap” (i.e. strategic directions) for the next four years, then up to 10 years and potentially beyond. AFTERNOON TEA Towards the Vision - Focus on the Roadmap: Verbal feedback Participants will come together to hear a report back from each group, identifying similarities and differences. Focus on the Vision and Roadmap: Reflections and wrap up This session will briefly recap what we have achieved at the workshop so far and what we still need to do. Ideas to Stimulate Discussion: Local Government Reform in England Ms Corin Moffatt, former Assistant Chief Executive of the Local Government Association in England will give participants some insights into local government reform currently happening there. Day 1 Workshop Close 2.00pm 3.30pm 3.50pm 4.15pm 4.30pm 5.00pm Pre-Dinner drinks Venue: Dubbo Regional Theatre and Convention Centre Dress: Smart casual Dinner Speaker: Professor Sohail Inayatullah will facilitate a light but thought provoking session. 6.45pm 7.30pm Destination 2036 ≥ Creating a legacy Program Time Dinner Event LUNCH 1.00pm 12.40pm A Vision for Local Government: Electronic feedback on additional elements Support among participants for any proposed additional elements to the Vision will be tested through the use of the electronic feedback system. 12.20pm A Vision for Local Government: Perspective from the Minister for Western NSW The Minister for Western NSW, the Hon Kevin Humphries MP, will talk about his experiences and observations with service delivery in remote Western NSW and some ideas for change. Time Creating a legacy: Continuing the journey This introductory session will discuss reflections from Day 1 and challenges ahead. Ideas to Stimulate Discussion: What’s happening around Australia? Professor Brian Dollery, Director of the Centre for Local Government at the University of New England will discuss research on future directions for NSW local government. Ms Melissa Gibbs, Assistant Director of the Australian Centre of Excellence for Local Government will provide insights about local government reform across Australia. Focus on Models: Introduction The workshop facilitator will briefly summarise the example models presented in the Discussion Paper and the elements that go to make them (i.e. governance, structure, finance, functions and capacity). Focus on the Models: Facilitated breakout discussion This session is about identifying and developing potential models for local government into the future – models that participants would like to see explored further after the workshop that will overcome the sort of challenges identified in Day 1. Participants will break into groups to talk about and build a model, or models, of local government that would work in the future for their area and other areas of NSW. 8.45am 8.55am 9.20am 9.35am Building the 4 year Action Plan: Report back Participants will come together to hear a report back from each group. Creating a legacy: What did we achieve? This brief session will provide participants with the opportunity to consider the most important things achieved at the workshop. Focus on the Action Plan: Electronic feedback Participants will determine Action Plan priorities through the electronic feedback system. Creating a legacy: Continuing the journey The Destination 2036 process does not stop at the end of this workshop. This session will talk about the next steps in the process. Closing remarks by the Presidents Cr Keith Rhoades, Cr Ray Donald, and Mr Mark Ferguson. Formal Workshop Close by Minister The Minister for Local Government, the Hon Don Page MP, will thank participants and formally close the workshop. NETWORKING LUNCH 1.00pm 1.20pm 1.25pm 1.40pm 1.45pm 1.55pm 2.00pm Concurrent Session 2 Building the 4 year Action Plan: Refining consensus actions It is anticipated there will be some proposed directions already identified that have broad support. Volunteers will form a smaller group, or groups, to work up more detail on those actions. Concurrent Session 1 Building the 4 year Action Plan: Facilitated breakout discussion Participants in breakout groups will discuss and identify the most important actions to put us on our preferred path. Groups will develop their Action Plan with reference to the elements of governance, structure, finance, functions and capacity. 11.30am 11.00am MORNING TEA 10.45am Focus on the Models: Verbal feedback Participants will hear a report back identifying areas to be explored further. Program Time Day 2 – Thursday 18 August 2011 Destination 2036 ≥ Creating a legacy Destination 2036 Outcomes Report 85 86 Destination 2036 Outcomes Report Appendix D: Recording Sheets Destination 2036 Outcomes Report 87 Creating a legacy: The Roadmap Creating a legacy: Four Year Action Plan ACTIONS ABOUT GOVERNANCE What does the roadmap to a preferred future look like? What are the key challenges and opportunities to achieve a preferred future? What strategic directions will meet the challenges and increase the opportunities? Key challenges and opportunities 2011 Directio n ≥ on Directi ≥ Di re c tio n≥ c re Di ≥ Di re c tio n ≥ n tio ≥ 201 5 ≥ n≥ tio Directi on ≥ Direction ≥ on ≥ Directi 1 202 2036 Most important actions 2011–2015 Reason for action ≥ ≥ ≥ ≥ ≥ ≥ ≥ ≥ ≥ ≥ ≥ ≥ ≥ ≥ ≥ ≥ ≥ c re Di Key challenges and opportunities Key challenges and opportunities ≥ ≥ ≥ ≥ ≥ ≥ Creating a legacy: Models for the future Creating a legacy: Four Year Action Plan ACTIONS ABOUT FUNCTIONS Name of model: Key elements of the model Governance Structure Capacity Functions Finance Other elements 88 Destination 2036 Outcomes Report Where would the model work best in the future? Why would this model work well in the future? What are the model’s most future focused elements? Most important actions 2011–2015 Reason for action ≥ ≥ ≥ ≥ ≥ ≥ ≥ ≥ ≥ ≥ ≥ ≥ ≥ ≥ ≥ ≥ Creating a legacy: Four Year Action Plan Creating a legacy: Four Year Action Plan ACTIONS ABOUT FINANCE ACTIONS ABOUT CAPACITY Most important actions 2011–2015 Reason for action Most important actions 2011–2015 Reason for action ≥ ≥ ≥ ≥ ≥ ≥ ≥ ≥ ≥ ≥ ≥ ≥ ≥ ≥ ≥ ≥ ≥ ≥ ≥ ≥ ≥ ≥ ≥ ≥ ≥ ≥ ≥ ≥ ≥ ≥ ≥ ≥ Creating a legacy: Four Year Action Plan Creating a legacy: Four Year Action Plan ACTIONS ABOUT STRUCTURE ACTIONS ABOUT OTHER BIG IDEAS Most important actions 2011–2015 Reason for action Most important actions 2011–2015 Reason for action ≥ ≥ ≥ ≥ ≥ ≥ ≥ ≥ ≥ ≥ ≥ ≥ ≥ ≥ ≥ ≥ ≥ ≥ ≥ ≥ ≥ ≥ ≥ ≥ ≥ ≥ ≥ ≥ ≥ ≥ ≥ ≥ Destination 2036 Outcomes Report 89 90 Destination 2036 Outcomes Report Appendix E: Summary of Priority Actions Proposed During Workshop Destination 2036 Outcomes Report 91 Governance Functions Action Action 28% 26% 16% Carry out service review to identify needs/wants of the community and decide who provides what services 21% 6% New sustainable financial model delivered by independent panel with Transition Team On a local basis review all functions – traditional and other 16% Explore further prescribed v non prescribed functions 9% 38% Pilot program with volunteer councils to test new models, with government support 23% Community determines how Mayor is elected, half council elections to maintain continuity 17% Compulsory training and re-training for Councillors and senior staff Allow for broader representation and more representation of community Structure % One size does not fit all; ‘menu modelling’. Models from State/Local Government partnership 30% Review the current model and involve ROCs in development of major strategies and infrastructure issues 22% Investigate different models including corporate entities 16% Establish a high level panel to determine logical boundaries for Local Government in NSW 16% Before reform, determine who/how the final decision about council structures is made Enable new enterprise models (Note: The two highest scoring actions in each category are shaded) 92 Destination 2036 Outcomes Report % Establish mandatory functions at State level with discretionary functions determined by local communities Review of Local Government Act Action Capacity Review and change legislation that applies to LG to enable increased capacity and corporatisation of service delivery Simplify and determine corporate governance arrangements between and in partnership with the three levels of government Establish a task force to clarify the roles and responsibilities of all levels of government Pursue financial security to enable an appropriate training and retention of staff/Clrs Review staff capacity and sharing professional staff Flexible system to encourage new Councillors % 33% 26% 24% 7% 7% 3% Other Big Ideas Finance Action Action % Review of tax system to ensure LG gets equitable share of revenue 31% Establish Working Group (State/Local Government and other) to review LG finances and develop new financing formula 22% 19% 11% Get a better income base than rates e.g. Bonds, business operations, deregulated fees and charges, scrap rate pegging 5% Remove rate pegging 15% Establish task force led by LG that facilitates and ensures proper financing 9% Phase out rate pegging 4% Action Establish a formal contractual arrangement with State and Federal Government to guarantee funding for delivery of services Integrate community plans on a regional basis, particularly with State agencies, to enable coordinated regional service delivery Local service delivery (particularly in Rural areas) of Local/State/Federal services Establish a national Local Government Act that incorporates subsidiary acts Single Local Government information technology platform Resources bank Expanded role of councils in State service delivery Local Government think tank/Wentworth Group % 28% 22% 12% 11% 8% 7% 6% 6% Appendix F: Communiqué Destination 2036 Outcomes Report 93 94 Destination 2036 Outcomes Report Communiqué – 18 August 2011 – Dubbo The leaders from NSW local government came together for an historic meeting in Dubbo on 17 and 18 August 2011 to begin the process of creating a strong and viable local government sector. Over 350 representatives from every council in the State worked cooperatively and constructively over the two days to lay down a shared vision for the sector and develop a set of clear actions to achieve that vision. Representatives at the Destination 2036 Workshop recognised the need to reshape the structure, governance and financing arrangements, functions and capacity of the sector to better enable councils to serve their communities in a challenging and rapidly changing environment. The two‐day workshop represented the first stage in a significant process of reform for the sector and a new era in State/Local Government relations. It sets the stage for the biggest reforms to local government in its history. The Minister for Local Government, the Hon Don Page MP, the President of the Local Government Association, Councillor Keith Rhoades, the President of the Shires Association, Councillor Ray Donald, and the President of Local Government Managers Australia (NSW Branch) Mr Mark Ferguson, joined together at the end of the workshop to praise participants and to share their commitment to jointly pursuing this reform process. Challenges for the future Representatives at the workshop acknowledged that there will be a number of challenges in the short, medium and longer term that will impact on the capacity of councils to meet the needs of their communities. The key challenges identified and discussed at the workshop include: Demographic change Increasing community expectations Technological change Economic, financial and industry change Environmental change Social change Destination 2036 Workshop ‐ Mapping the future for better local government Destination 2036 Outcomes Report 95 2 Achieving the vision – a roadmap for Local Government There was broad consensus among representatives that change and reform is needed within the sector to meet changing community needs; this will be achieved through the pursuit of the following strategic initiatives (the “roadmap”). The development of a new vision for local government based on a working draft Continue to improve the relationship between state and local government, including a review of the intergovernmental agreement Commitment to review the legislative framework to ensure that local government can meet the needs and challenges facing communities in the future Commitment to clarify the key functions, roles and responsibilities of councils Recognition that a variety of operating models for local government are needed that can be applied in the differing circumstances of remote, regional, rural and Sydney basin councils, because one size does not fit all. The need to develop new funding models to ensure the financial viability of councils Strong endorsement to strengthen regional collaboration and resource sharing Commitment to improve the process by which voluntary boundary alterations can be accommodated Pilot programs with volunteer councils to test new models The Vision for NSW Local Government During the course of the two day event a working draft of a future vision statement was developed for further consultation. Vision 2036 Strong Communities through Partnerships By 2036, all NSW communities will be healthy and prosperous – led and served by strong, effective and democratically elected local government Through leadership, local knowledge and partnerships with community, government and other sectors, we will plan our futures and deliver quality services and infrastructure We will be recognised, respected and responsible for: • Upholding the highest ethical standards • Sound financial management • Sensitive environmental stewardship • Meaningful community engagement, advocacy and leadership • Our adaptability, innovation and learning • Developing the full potential of our people • Responding to our diverse cultures and environments • Creating places that people value 96 Destination 2036 Outcomes Report 3 Next steps Steering Committee to oversee implementation of the Action Plan Who An Implementation Steering Committee (ISC), consisting of the Chief Executive of the Division of Local Government (Chair) the Presidents of the Local Government and Shires Associations and the President of the LGMA has been established to build on the work of the Destination 2036 workshop. How The ISC will meet on 2 September to consider the workshop outcomes. The ISC will refine the list of actions into a draft action plan that will be distributed around the end of September for consultation. Feedback will be considered and incorporated into the final action plan by the end of the year so that implementation by the two tiers of government can commence in 2012. Thanks to Henry Wong for supplying the majroity of the images used throughout this report. Destination 2036 Outcomes Report 97