Part 1

advertisement
NZIM QUALIFICATION PATHWAYS
2
NZIM Philosophy
What is Ascent of Management?
3
NZIM management qualifications
4
Quality assurance
5
NZIM Ascent of Management staircase
6
NZIM Certificate Qualifications
(Level 4)
6
NZIM Certificate in Management
(Cert Mgt)
8
NZIM Certificate in Small Business
Management (CSBM)
10 NZIM Certificate in Language,
Culture and Management (CLCM)
12 Credit Arrangements for NZIM
Certificates in secondary schools
14 NZIM Certificate in Practice
Management (Health)
15 NZIM Certificate Paper
descriptions
19 NZIM Diploma Qualifications
(Level 5 and 6)
19 NZIM Diploma in Management
(Dip Mgt)
20 NZIM/ATTTO Diploma in Tourism
Management (Dip Tour Mgt)
22 NZIM/ATTTO Diploma in Travel
Management (Dip Travel Mgt)
24 Credit Arrangements for NZIM
Diplomas in Tourism or
Travel Management
25 NZIM Diploma in Practice Management
(Health)
NZIM BUILDING CAPABILITY -‐ NZIM ROLE 1: Researches and Communicates Management Best Practice
ASCENT OF MANAGEMENT 2014/15
26 NZIM Diploma in Management
(Dip Mgt Advanced)
28 NZ Diploma in Business –
Paper descriptions
32 NZIM Diploma in Management
(Advanced) – Paper descriptions
34 Important information
35 Registration form
37 NZIM student membership
> www.nzim.co.nz
1
NZIM PHILOSOPHY / WHAT IS ASCENT OF MANAGEMENT
NZIM PHILOSOPHY / WHAT IS ASCENT OF MANAGEMENT
NZIM
NZIMPHILOSOPHY
PHILOSOPHY
NZIM
NZIM
aims
aims
to to
build
build
management
management
and
and
leadership
leadership
capabilities
capabilities
through
through
education,
education,
learning,
learning,
management
management
development,
development,
research
research
and
and
recognition.
recognition.
Our
Our
programmes
programmes
give
give
a foundation
a foundation
of of
business
business
knowledge
knowledge
and
and
management
management
practice
practice
directly
directly
relevant
relevant
to to
thethe
student’s
student’s
work
work
experience.
experience.
Our
Our
focus
focus
is on
is on
student-centred
student-centred
learning.
learning.
Our
Our
practical
practical
and
and
accessible
accessible
qualifications
qualifications
give
give
students
students
skills
skills
that
that
they
they
can
can
apply
apply
in in
their
their
day-to-day
day-to-day
work
work
or or
lifelife
experiences.
experiences.
The
The
courses
courses
can
can
bebe
adapted
adapted
to to
meet
meet
particular
particular
learning
learning
needs
needs
and
and
student
student
interests,
interests,
and
and
can
can
bebe
combined
combined
to to
provide
provide
a a
unique
unique
integrated
integrated
experiential
experiential
programme.
programme.
Assessments
Assessments
areare
designed
designed
byby
thethe
provider
provider
using
using
guidelines
guidelines
that
that
show
show
how
how
they
they
can
can
bebe
integrated
integrated
with
with
thethe
teaching
teaching
and
and
learning
learning
programme.
programme.
NZIM
NZIM
works
works
in in
partnership
partnership
with
with
providers
providers
and
and
thethe
courses
courses
areare
delivered
delivered
byby
schools,
schools,
polytechnics,
polytechnics,
and
and
private
private
training
training
establishments,
establishments,
asas
well
well
asas
byby
distance
distance
and
and
through
through
work-based
work-based
learning
learning
options.
options.
On-line
On-line
learning
learning
is available
is available
forfor
some
some
programmes.
programmes.
WHAT
WHATISISASCENT
ASCENTOF
OFMANAGEMENT
MANAGEMENT
NZIM
NZIM
owns
owns
sixteen
sixteen
NZQA
NZQA
approved
approved
qualifications.
qualifications.
Nine
Nine
qualifications
qualifications
areare
delivered
delivered
nationally
nationally
byby
other
other
learning
learning
institutions,
institutions,
and
and
these
these
qualifications
qualifications
make
make
upup
thethe
Ascent
Ascent
of of
Management
Management
programme.
programme.
The
The
programme
programme
has
has
been
been
developed
developed
over
over
many
many
years
years
and
and
is designed
is designed
to to
faciliatate.
faciliatate.
NZIM
NZIM
administers
administers
national
national
management
management
qualifications
qualifications
though
though
secondary
secondary
and
and
tertiary
tertiary
institutions
institutions
and
and
undertakes
undertakes
advocacy
advocacy
activities
activities
and
and
research.
research.
Through
Through
thethe
Ascent
Ascent
programme,
programme,
NZIM
NZIM
offers
offers
certificate
certificate
and
and
diploma
diploma
qualifications
qualifications
to to
students
students
at at
a range
a range
of of
secondary
secondary
and
and
tertiary
tertiary
establishments
establishments
throughout
throughout
New
New
Zealand,
Zealand,
and
and
these
these
qualifications
qualifications
areare
explained
explained
in in
this
this
brochure.
brochure.
NZIM
NZIM
also
also
designs
designs
training
training
programmes
programmes
that
that
enable
enable
managers
managers
and
and
organisations
organisations
to to
identify
identify
their
their
developmental
developmental
needs
needs
and
and
fulfil
fulfil
them
them
byby
participation
participation
in in
carefully
carefully
designed
designed
learning
learning
programmes.
programmes.
NZIM
NZIM
offers
offers
training
training
and
and
qualifications
qualifications
to
to
The
The
Ascent
Ascent
of of
Management
Management
has
has
been
been
managers
managers
with
with
varying
varying
levels
levels
of
of
existing
existing
developed
developed
over
over
many
many
years
years
and
and
is designed
is designed
qualifications,
qualifications,
through
through
workplace
workplace
training
training
to to
facilitate
facilitate
management
management
development
development
and
and
organised
organised
courses,
courses,
and
and
these
these
services
services
pathways.
pathways.
The
The
qualifications
qualifications
and
and
options
options
areare
notnot
detailed
detailed
in in
this
this
publication.
publication.
Please
Please
areare
updated
updated
in in
close
close
consultation
consultation
with
with
contact
contact
your
your
NZIM
NZIM
regional
regional
offices
offices
forfor
industry
industry
and
and
thethe
tertiary
tertiary
sector
sector
to to
best
best
meet
meet
thethe
needs
needs
of of
students
students
and
and
managers.
managers. further
further
details
details
of of
these
these
programmes.
programmes.
2 2 >>
www.nzim.co.nz
www.nzim.co.nz
in-house
training.
training.
In In
these
these
cases
cases
students
students
This
This
booklet
booklet
describes
describes
thethe
following
following
NZIM
NZIM in-house
may
may
credit
credit
thethe
papers
papers
both
both
to to
thethe
other
other
qualifications:
qualifications:
qualification
qualification
and
and
to to
thethe
NZIM
NZIM
qualification.
qualification.
Certificate
Certificate
in in
Management
Management
(Level
(Level
4) 4)
Students
Students
may
may
also
also
gain
gain
papers
papers
through
through
credit
credit
transfer
transfer
from
from
appropriate
appropriate
New
New
Certificate
Certificate
in in
Small
Small
Business
Business
Management
Management Zealand
Zealand
Qualifications
Qualifications
Framework
Framework
(Level
(Level
4) 4)
(NZQF)
(NZQF)
units
units
and
and
from
from
assessment
assessment
of of
experience
experience
and
and
competence.
competence.
Certificate
Certificate
Certificate
Certificate
in in
Language,
Language,
Culture
Culture
and
and
in in
Management
Management
and
and
Certificate
Certificate
in in
Small
Small
Management
Management
(Level
(Level
4) 4)
Business
Business
Management
Management
papers
papers
may
may
bebe
credited
credited
to to
NCEA
NCEA
Levels
Levels
2 and
2 and
3 and
3 and
can
can
Certificate
Certificate
in in
Practice
Practice
Management
Management
also
also
provide
provide
credit
credit
for
for
university
university
entrance.
entrance.
(Health)
(Health)
(Level
(Level
4) 4)
Diploma
Diploma
in in
Management
Management
(Level
(Level
5) 5)
Diploma
Diploma
in in
Tourism
Tourism
Management
Management
(Level
(Level
5) 5)
(with
(with
ATTTO)
ATTTO)
Diploma
Diploma
in in
Travel
Travel
Management
Management
(Level
(Level
5) 5)
(with
(with
ATTTO)
ATTTO)
Diploma
Diploma
in in
Practice
Practice
Management
Management
(Health)
(Health)
(Level
(Level
5) 5)
You
You
may
may
study
study
forfor
these
these
qualifications
qualifications
at at
secondary
secondary
and
and
tertiary
tertiary
institutions
institutions
throughout
throughout
thethe
country.
country.
The
The
providers
providers
determine
determine
their
their
own
own
programmes
programmes
based
based
onon
a selection
a selection
of of
papers;
papers;
notnot
allall
qualifications
qualifications
or or
papers
papers
areare
available
available
from
from
allall
providers.
providers.
NZIM MANAGEMENT QUALIFICATIONS
NZIM MANAGEMENT QUALIFICATIONS
NZIM
NZIMMANAGEMENT
MANAGEMENTQUALIFICATIONS
QUALIFICATIONS
Students
Students
must
must
complete
complete
their
their
NZIM
NZIM
qualification
qualification
within
within
1010
years
years
of of
commencement.
commencement.
This
This
means
means
that
that
papers
papers
will
will
have
have
a ten
a ten
year
year
currency
currency
in in
terms
terms
of of
credit
credit
towards
towards
a qualification.
a qualification.
Diploma
Diploma
in in
Management
Management
(Advanced)
(Advanced)
(Level
(Level
6) 6)
Students
Students
wishing
wishing
to to
complete
complete
thethe
qualification
qualification
in in
more
more
than
than
tenten
years
years
may
may
dodo
soso
provided
provided
they
they
can
can
adequately
adequately
AllAll
these
these
qualifications
qualifications
areare
NZQA
NZQA
approved.
approved.
demonstrate
demonstrate
to to
NZIM
NZIM
that
that
they
they
have
have
maintained
maintained
thethe
currency
currency
of of
papers
papers
already
already
The
The
programmes
programmes
areare
versatile.
versatile.
Many
Many
completed.
completed.
papers
papers
areare
used
used
in in
other
other
qualifications,
qualifications,
in in
combination
combination
with
with
unit
unit
standards
standards
or or
>>
www.nzim.co.nz
www.nzim.co.nz 3 3
QUALITY ASSURANCE
QUALITY ASSURANCE
QUALITY
QUALITYASSURANCE
ASSURANCE
The
The
New
New
Zealand
Zealand
Institute
Institute
of of
Management
Management
IncInc
is a
isregistered
a registered
private
private
training
training
establishment.
establishment.
AllAll
thethe
NZIM
NZIM
qualifications
qualifications
described
described
in in
this
this
booklet
booklet
areare
subject
subject
to to
rigorous
rigorous
quality
quality
assurance
assurance
processes.
processes.
The
The
courses
courses
and
and
supporting
supporting
materials
materials
produced
produced
byby
NZIM
NZIM
have
have
allall
been
been
professionally
professionally
written
written
and
and
produced.
produced.
The
The
qualifications
qualifications
areare
developed
developed
through
through
wide
wide
consultation
consultation
with
with
education
education
and
and
industry
industry
groups
groups
and
and
areare
subject
subject
to to
continuous
continuous
updating,
updating,
asas
well
well
asas
three
three
yearly
yearly
reviews.
reviews.
Assessments
Assessments
areare
externally
externally
moderated
moderated
byby
NZIM
NZIM
or or
byby
NZQA
NZQA
forfor
thethe
NZNZ
Diploma
Diploma
in in
Business
Business
papers.
papers.
AllAll
NZIM
NZIM
approved
approved
qualifications
qualifications
areare
registered
registered
onon
thethe
NZQA
NZQA
Register
Register
of of
Quality
Quality
Approved
Approved
Qualifications
Qualifications
(New
(New
Zealand
Zealand
Qualifications
Qualifications
Framework).
Framework).
AllAll
qualifications
qualifications
described
described
in in
this
this
booklet
booklet
areare
NZQA
NZQA
approved.
approved.
AllAll
NZIM
NZIM
qualifications
qualifications
areare
copyright,
copyright,
and
and
nono
provider
provider
may
may
offer
offer
them
them
in in
whole
whole
or or
part
part
except
except
under
under
agreement
agreement
with
with
NZIM.
NZIM.
The
The
agreement
agreement
requires
requires
providers
providers
to to
show
show
4 4 >>
www.nzim.co.nz
www.nzim.co.nz
that
that
they
they
have
have
thethe
expertise,
expertise,
resources
resources
and
and
internal
internal
quality
quality
processes
processes
to to
provide
provide
thethe
programme,
programme,
and
and
will
will
also
also
entail
entail
their
their
being
being
registered
registered
asas
a training
a training
establishment
establishment
or or
educational
educational
organisation.
organisation.
Their
Their
agreement
agreement
with
with
NZIM
NZIM
forms
forms
thethe
basis
basis
of of
their
their
accreditation
accreditation
byby
NZQA
NZQA
to to
provide
provide
thethe
qualifications.
qualifications.
NZIM
NZIM
does
does
notnot
have
have
responsibility
responsibility
or or
control
control
over
over
course
course
materials
materials
produced
produced
forfor
thethe
programmes
programmes
byby
accredited
accredited
providers,
providers,
except
except
where
where
they
they
misrepresent
misrepresent
thethe
qualifications
qualifications
or or
courses.
courses.
If you
If you
have
have
concerns,
concerns,
issues
issues
or or
queries
queries
about
about
any
any
aspect
aspect
of of
thethe
qualifications
qualifications
or or
their
their
delivery
delivery
wewe
would
would
like
like
to to
hear
hear
from
from
you,
you,
and
and
where
where
appropriate
appropriate
wewe
will
will
raise
raise
thethe
matters
matters
with
with
thethe
provider
provider
concerned.
concerned.
Contact
Contact
usus
at:at:
NZIM
NZIM
Inc.
Inc.
POPO
Box
Box
67,67,
Wellington
Wellington
6140
6140
phone
phone
0404
473
473
0470
0470
email
email
nziminc@nzim.co.nz
nziminc@nzim.co.nz
THE NZIM ASCENT OF MANAGEMENT STAIRCASE
THE NZIM ASCENT OF MANAGEMENT STAIRCASE
MANAGEMENT DEGREE
NZIM DIPLOMA IN MANAGEMENT
(ADVANCED)
Level 6 8 papers 160 credits
NZIM DIPLOMA IN MANAGEMENT
Level 5 6 papers 120 credits
NZIM/ATTTO DIPLOMA IN TOURISM
MANAGEMENT
Level 5 160 credits
NZIM/ATTTO DIPLOMA IN TRAVEL
MANAGEMENT
Level 5 160 credits
NZIM DIPLOMA IN PRACTICE
MANAGEMENT (HEALTH)
Level 5 7 papers 140 credits
NZIM CERTIFICATE IN MANAGEMENT
Level 4 8 papers 80 credits
NZIM CERTIFICATE IN SMALL BUSINESS
MANAGEMENT
Level 4 8 papers 80 credits
NZIM CERTIFICATE IN LANGUAGE CULTURE
& MANAGEMENT
Level 4 60 credits
NZIM CERTIFICATE IN PRACTICE
MANAGEMENT (HEALTH)
Level 4 5 papers 50 credits
> www.nzim.co.nz
5
NZIM
NZIM
CERTIFICATE
CERTIFICATE
QUALIFICATIONS
QUALIFICATIONS
NZIM CERTIFICATE IN MANAGEMENT (CERT MGT)
NZIM CERTIFICATE IN MANAGEMENT (CERT MGT)
NZIM
NZIMCERTIFICATE
CERTIFICATEININMANAGEMENT
MANAGEMENT(CERT
(CERTMGT)
MGT)
INTRODUCTION
INTRODUCTION
The
The
NZIM
NZIM
Certificate
Certificate
in in
Management
Management
is is
anan
introductory
introductory
qualification
qualification
suitable
suitable
forfor
secondary
secondary
and
and
tertiary
tertiary
students
students
asas
well
well
asas
people
people
working
working
in,in,
or or
aspiring
aspiring
to to
work
work
in in
frontline
frontline
management
management
positions.
positions.
The
The
qualification
qualification
is outcomes
is outcomes
based,
based,
with
with
options
options
forfor
completion
completion
through
through
case
case
studies
studies
and
and
projects
projects
or or
onon
thethe
job.
job.
The
The
Certificate
Certificate
encourages
encourages
students
students
to to
continue
continue
their
their
education
education
byby
studying
studying
forfor
thethe
NZIM
NZIM
Diploma
Diploma
in in
Management
Management
or or
other
other
qualifications.
qualifications.
The
The
Certificate
Certificate
in in
Management
Management
is an
is an
NZQA
NZQA
approved
approved
Level
Level
4 qualification.
4 qualification.
COURSE
COURSE
DESCRIPTION
DESCRIPTION
RECOGNITION
RECOGNITION
OFOF
THE
THE
QUALIFICATION
QUALIFICATION
The
The
Certificate
Certificate
in in
Management
Management
and
and
itsits
papers
papers
areare
eligible
eligible
forfor
Equivalent
Equivalent
Full-Time
Full-Time
Student
Student
(EFTS)
(EFTS)
funding.
funding.
AsAs
this
this
course
course
is is
recognised
recognised
forfor
funding
funding
purposes,
purposes,
thethe
usual
usual
conditions
conditions
forfor
student
student
allowances
allowances
and
and
loans
loans
apply.
apply.
Previous
Previous
study
study
or or
qualifications
qualifications
may
may
entitle
entitle
students
students
to to
credit
credit
forfor
one
one
or or
more
more
papers.
papers.
Applications
Applications
should
should
bebe
made
made
onon
thethe
credit
credit
transfer
transfer
form
form
available
available
from
from
thethe
NZIM
NZIM
website.
website.
Students
Students
may
may
under
under
special
special
circumstances
circumstances
claim
claim
credit
credit
forfor
papers
papers
through
through
anan
option
option
which
which
requires
requires
them
them
only
only
to to
complete
complete
thethe
appropriate
appropriate
assessment
assessment
process
process
forfor
thethe
paper.
paper.
This
This
option
option
is appropriate
is appropriate
forfor
students
students
who
who
have
have
substantial
substantial
work
work
experience.
experience.
AnAn
eight
eight
paper
paper
programme
programme
with
with
four
four
papers
papers
chosen
chosen
outout
of of
List
List
A and
A and
four
four
further
further
papers
papers
outout
of of
List
List
A or
A or
List
List
B. B.
Each
Each
paper
paper
involves
involves
around
around
100
100
hours
hours
of of
student
student
ENTRY
TOTO
THE
THE
COURSE
COURSE
learning
learning
and
and
is worth
is worth
1010
credits
credits
at at
Level
Level
4. 4. ENTRY
There
There
areare
nono
prerequisites
prerequisites
forfor
this
this
The
The
papers
papers
areare
competency
competency
based
based
and
and
course.
course.
It
is
It
a
is
first
a
first
level
level
course
course
available
available
have
have
anan
emphasis
emphasis
onon
practical
practical
applications
applications
those
those
persons
persons
who
who
have
have
notnot
studied
studied
in in
thethe
lives
lives
and
and
workplaces
workplaces
of of
thethe
students.
students. to to
management
management
before
before
or or
forfor
those
those
who
who
have
have
Completed
Completed
papers
papers
normally
normally
have
have
a ten
a ten
year
year basic
basic
experience
experience
in in
management
management
and
and
now
now
limit
limit
forfor
recognition
recognition
into
into
thethe
qualification.
qualification.
wish
wish
to to
update
update
their
their
knowledge
knowledge
and
and
skills.
skills.
Papers
Papers
may
may
bebe
completed
completed
in in
any
any
order
order
Students
Students
need
need
to to
undertake
undertake
four
four
papers
papers
and
and
with
with
any
any
combination
combination
of of
authorised
authorised
from
from
List
List
A and
A and
a further
a further
four
four
papers
papers
from
from
providers.
providers.
List
List
A or
A or
List
List
B. B.
Students
Students
wishing
wishing
to to
complete
complete
both
both
thethe
Cert
Cert
Mgt
Mgt
and
and
CSBM
CSBM
must
must
pass
pass
1212
papers
papers
including
including
thethe
core
core
papers
papers
from
from
both
both
qualifications.
qualifications.
6 6 >>
www.nzim.co.nz
www.nzim.co.nz
801
801 Employment
Employment
Relations
Relations
CREDIT
CREDIT
TRANSFERS
TRANSFERS
INTO
INTO
NZNZ
DIP
DIP
BUS
BUS
AND
AND
NZIM
NZIM
DIP
DIP
MGT
MGT
805
805 Introduction
Introduction
to to
Management
Management
Students
Students
successfully
successfully
completing
completing
thethe
NZIM
NZIM
CertMgt
CertMgt
will
will
bebe
eligible
eligible
to to
apply
apply
forfor
2020
unspecified
unspecified
credits
credits
at at
level
level
4 towards
4 towards
thethe
NZDipBus
NZDipBus
or or
NZIM
NZIM
DipMgt.
DipMgt.
812
812 Workplace
Workplace
Communication
Communication
CREDIT
CREDIT
INCLUSIONS
INCLUSIONS
FOR
FOR
NCEA
NCEA
802
802 Introduction
Introduction
to to
Marketing
Marketing
803
803 Human
Human
Resources
Resources
I: People
I: People
at at
Work
Work
836
836 Enterprise
Enterprise
Research
Research
Project
Project
The
The
Certificate
Certificate
in in
Management
Management
is also
is also
taught
taught
in in
some
some
secondary
secondary
schools
schools
List
List
B papers
B papers
(select
(select
upup
to to
four,
four,
depending
depending throughout
throughout
thethe
country.
country.
It is
It approved
is approved
forfor
onon
number
number
of of
List
List
A papers
A papers
selected):
selected):
NCEA
NCEA
credit
credit
inclusion
inclusion
and
and
forfor
university
university
entrance.
entrance.
(See
(See
page
page
12-13
12-13
forfor
details.)
details.)
806
806 Applied
Applied
Economics
Economics
NZIM
NZIM
CertMgt
CertMgt
papers
papers
are
are
granted
granted
credit
credit
807
807 Introduction
Introduction
to to
Financial
Financial
Services
Services
inclusions
inclusions
(10(10
credit
credit
equivalents
equivalents
perper
paper)
paper)
808
808 Introduction
Introduction
to to
Accounting
Accounting
forfor
thethe
NCEA
NCEA
at at
Level
Level
2 and
2 and
Level
Level
3, 3,
upup
to to
a a
maximum
maximum
of of
8080
credits.
credits.
809
809 Human
Human
Resources
Resources
II: II:
Personnel
Personnel
Practice
Practice
NZIM CERTIFICATE IN MANAGEMENT (CERT MGT)
NZIM CERTIFICATE IN MANAGEMENT (CERT MGT)
List
List
A papers
A papers
(select
(select
four,
four,
minimum):
minimum):
810
810 Introduction
Introduction
to to
Law¹
Law¹
811
811 Introduction
Introduction
to to
Computing
Computing
814
814 Business
Business
Statistics
Statistics
815
815 Quality
Quality
Management
Management
816
816 Business
Business
Computing
Computing
817
817 Information
Information
Systems
Systems
819
819 Problem
Problem
Solving
Solving
and
and
Decision
Decision
Making
Making
820
820 Leadership
Leadership
822
822 Managing
Managing
Small
Small
Projects
Projects
851
851 Principles
Principles
of of
Small
Small
Business
Business
Management
Management
854
854 Law
Law
and
and
Small
Small
Business¹
Business¹
¹ ¹Students
Students
may
may
undertake
undertake
either
either
810810
Introduction
Introduction
to Law,
to Law,
or the
or the
CSBM
CSBM
paper
paper
854854
Law
Law
andand
Small
Small
Business,
Business,
butbut
notnot
both.
both.
>>
www.nzim.co.nz
www.nzim.co.nz 7 7
NZIM
NZIM
CERTIFICATE
CERTIFICATE
QUALIFICATIONS
QUALIFICATIONS
NZIM CERTIFICATE IN SMALL BUSINESS MANAGEMENT (CSBM)
NZIM CERTIFICATE IN SMALL BUSINESS MANAGEMENT (CSBM)
NZIM
NZIMCERTIFICATE
CERTIFICATEININSMALL
SMALLBUSINESS
BUSINESSMANAGEMENT
MANAGEMENT
(CSBM)
(CSBM)
COURSE
COURSE
DESCRIPTION
DESCRIPTION
This
This
certificate
certificate
aims
aims
to to
apply
apply
practical
practical
and
and
realistic
realistic
skills
skills
forfor
successful
successful
small
small
business
business
management
management
in in
problem
problem
areas
areas
such
such
as:as:
finding
finding
and
and
keeping
keeping
a a
market
market
niche;
niche;
maintaining
maintaining
cash
cash
flow
flow
and
and
profitability;
profitability;
identifying
identifying
and
and
controlling
controlling
costs;
costs;
employing
employing
highly
highly
motivated
motivated
staff;
staff;
and
and
keeping
keeping
thethe
business
business
at at
thethe
right
right
size.
size.
The
The
Certificate
Certificate
in in
Small
Small
Business
Business
Management
Management
is an
is an
approved
approved
Level
Level
4 4
qualification.
qualification.
The
The
course
course
consists
consists
of of
eight
eight
papers
papers
- four
- four
core
core
papers
papers
and
and
four
four
optional
optional
papers
papers
in in
associated
associated
management
management
areas
areas
and
and
chosen
chosen
from
from
thethe
papers
papers
from
from
thethe
NZIM
NZIM
Certificate
Certificate
in in
Management.
Management.
Each
Each
paper
paper
is worth
is worth
1010
credits.
credits.
Students
Students
wishing
wishing
to to
complete
complete
both
both
thethe
Cert
Cert
Mgt
Mgt
and
and
CSBM
CSBM
must
must
pass
pass
1212
papers
papers
including
including
thethe
core
core
papers
papers
from
from
both
both
qualifications.
qualifications.
Previous
study,
qualifications
work
Previous
study,
qualifications
or or
work
experience
may
entitle
students
experience
may
entitle
students
to to
credit
transfers
into
one
more
papers.
credit
transfers
into
one
or or
more
papers.
Applications
should
made
form
Applications
should
bebe
made
onon
thethe
form
available
from
NZIM
Inc.
available
from
NZIM
Inc.
List
A papers
(compulsory):
List
A papers
(compulsory):
851 Principles
Principles
Small
Business*
851
of of
Small
Business*
852 Establishing
Establishing
a Small
Business*
852
a Small
Business*
853 Operating
Operating
a Small
Business*
853
a Small
Business*
855 Planning
Planning
Improved
Performance
855
forfor
Improved
Performance
*Unit
standard
credits
available
- see
*Unit
standard
credits
available
- see
details
under
Paper
Descriptions
p16-17.
details
under
Paper
Descriptions
p16-17.
List
B papers
(select
four
optional
List
B papers
(select
four
optional
papers):
papers):
854 Law
Law
and
Small
Business
854
and
Small
Business
(preferred
option)
(preferred
option)
801 Employment
Employment
Relations
801
Relations
802 Introduction
Introduction
Marketing
802
to to
Marketing
The
The
CSBM
CSBM
is approved
is approved
forfor
NCEA
NCEA
credit
credit
inclusion
inclusion
and
and
forfor
university
university
entrance.
entrance.
(See
(See
page
page
12-13
12-13
forfor
details.)
details.)
803 Human
Human
Resources
I: People
Work
803
Resources
I: People
at at
Work
ENTRY
ENTRY
TOTO
THE
THE
COURSE
COURSE
808 Introduction
Introduction
Accounting
808
to to
Accounting
806 Applied
Applied
Economics
806
Economics
807 Introduction
Introduction
Financial
Services
807
to to
Financial
Services
(preferred
option)
(preferred
option)
There
There
areare
nono
prerequisites.
prerequisites.
It is
It designed
is designed
forfor
people
people
who
who
work
work
or or
wish
wish
to to
work
work
in in
809 Human
Human
Resource
Personnel
809
Resource
II: II:
Personnel
small
small
business
business
enterprises,
enterprises,
and
and
is ideal
is ideal
forfor
Practice
Practice
people
people
who
who
areare
self-employed.
self-employed.
Students
Students
811 Introduction
Introduction
Computing
to to
Computing
will
will
bebe
able
able
to to
make
make
immediate
immediate
application
application 811
of of
thethe
skills
skills
and
and
knowledge
knowledge
obtained
obtained
onon
thethe 812
812 Workplace
Workplace
Communication
Communication
course.
course.
814 Business
Business
Statistics
814
Statistics
8 8 >>
www.nzim.co.nz
www.nzim.co.nz
816
816 Business
Business
Computing
Computing
817
817 Information
Information
Systems
Systems
819
819 Problem
Problem
Solving
Solving
and
and
Decision
Decision
Making
Making
820
820 Leadership
Leadership
822
822 Managing
Managing
Small
Small
Projects
Projects
Students
Students
who
who
have
have
completed
completed
810
810
Introduction
Introduction
to to
Law
Law
may
may
credit
credit
that
that
paper
paper
in in
place
place
of of
854
854
Law
Law
and
and
Small
Small
Business.
Business.
Please
Please
note
note
that
that
these
these
two
two
papers
papers
areare
mutually
mutually
exclusive,
exclusive,
and
and
only
only
one
one
oror
other
other
of of
thethe
papers
papers
will
will
gain
gain
credit
credit
into
into
NZIM
NZIM
qualifications.
qualifications.
CREDIT
CREDIT
TRANSFERS
TRANSFERS
INTO
INTO
NZNZ
DIP
DIP
BUS
BUS
AND
AND
NZIM
NZIM
DIP
DIP
MGT
MGT
Students
Students
successfully
successfully
completing
completing
thethe
NZIM
NZIM
CSBM
CSBM
may
may
claim
claim
a specified
a specified
credit
credit
into
into
435
435
Fundamentals
Fundamentals
of of
Small
Small
Business
Business
plus
plus
2020
unspecified
unspecified
credits
credits
at at
level
level
4 towards
4 towards
thethe
NZIM
NZIM
Diploma
Diploma
in in
Management
Management
and
and
thethe
NZNZ
Diploma
Diploma
in in
Business.
Business.
See
See
thethe
NZQA
NZQA
website
website
http://www.nzqa.
http://www.nzqa.
govt.nz/about-us/our-role/legislation/
govt.nz/about-us/our-role/legislation/
nzqa-rules/secondary-schools-supportingnzqa-rules/secondary-schools-supportinginformation/credit-inclusion/new-zealandinformation/credit-inclusion/new-zealandinstitute-of-management-certificate-ininstitute-of-management-certificate-insmall-business-management/
small-business-management/
NZIM CERTIFICATE IN SMALL BUSINESS MANAGEMENT (CSBM)
NZIM CERTIFICATE IN SMALL BUSINESS MANAGEMENT (CSBM)
815
815 Quality
Quality
Management
Management
>>
www.nzim.co.nz
www.nzim.co.nz 9 9
NZIM
NZIM
CERTIFICATE
CERTIFICATE
QUALIFICATIONS
QUALIFICATIONS
NZIM CERTIFICATE IN LANGUAGE, CULTURE AND MANAGEMENT (CLCM)
NZIM CERTIFICATE IN LANGUAGE, CULTURE AND MANAGEMENT (CLCM)
NZIM
NZIMCERTIFICATE
CERTIFICATEININLANGUAGE,
LANGUAGE,CULTURE
CULTUREAND
AND
MANAGEMENT
MANAGEMENT(CLCM)
(CLCM)
INTRODUCTION
INTRODUCTION
The
The
Certificate
Certificate
in in
Language,
Language,
Culture
Culture
and
and
Management
Management
integrates
integrates
English
English
language
language
and
and
culture
culture
with
with
management
management
skills.
skills.
The
The
course
course
is specifically
is specifically
to to
meet
meet
thethe
language
language
and
and
cultural
cultural
needs
needs
of of
people
people
with
with
English
English
asas
a second
a second
language
language
seeking
seeking
work
work
in in
New
New
Zealand
Zealand
or or
students
students
wishing
wishing
to to
move
move
to to
diploma
diploma
study.
study.
The
The
programme
programme
consolidates
consolidates
and
and
contextualises
contextualises
thethe
language
language
skills
skills
students
students
generally
generally
require
require
forfor
entry
entry
to to
study
study
in in
New
New
Zealand.
Zealand.
The
The
Certificate
Certificate
provides
provides
a six-month
a six-month
enriched
enriched
environment
environment
of of
language
language
and
and
culture,
culture,
with
with
a focus
a focus
onon
work
work
processes
processes
and
and
management.
management.
Students
Students
will
will
bebe
able
able
to to
recognise
recognise
and
and
adapt
adapt
to to
thethe
culture
culture
(including
(including
legislation)
legislation)
of of
thethe
New
New
Zealand
Zealand
workplace
workplace
and
and
to to
use
use
language
language
associated
associated
with
with
New
New
Zealand
Zealand
management
management
practices.
practices.
towards
meeting
learning
requirements
towards
meeting
thethe
learning
requirements
880
Language
and
Culture
forfor
thethe
880
Language
and
Culture
Module
will
gathered
throughout
Module
will
bebe
gathered
throughout
thethe
programme
study.
programme
of of
study.
ENTRY
ENTRY
TOTO
THE
THE
COURSE
COURSE
The
The
course
course
is designed
is designed
forfor
people
people
who
who
have
have
notnot
studied
studied
management
management
before.
before.
The
The
recognised
recognised
entry
entry
to to
this
this
course
course
is a
is a
minimum
minimum
of of
IELTS
IELTS
Level
Level
5 or
5 or
itsits
equivalent.
equivalent.
WeWe
recommend
recommend
that
that
students
students
areare
assesed
assesed
prior
prior
to to
and
and
at at
thethe
completion
completion
of of
thethe
qualification
qualification
to to
confirm
confirm
progress
progress
in in
English
English
language.
language.
COURSE
COURSE
MODULES
MODULES
The
The
optional
optional
papers
papers
areare
taken
taken
from
from
thethe
NZIM
NZIM
Certificate
Certificate
in in
Management
Management
and
and
areare
worth
worth
1010
credits
credits
each
each
at at
level
level
4 equivalent.
4 equivalent.
Core
Core
paper
paper
(compulsory):
(compulsory):
COURSE
COURSE
DESCRIPTION
DESCRIPTION
880
880 Language
Language
and
and
Culture
Culture
Students
Students
will
will
complete
complete
FOUR
FOUR
of of
thethe
sixsix
optional
optional
papers
papers
listed
listed
from
from
thethe
Certificate
Certificate
in in
Management,
Management,
which
which
areare
selected
selected
byby
thethe
provider
provider
to to
bebe
integrated
integrated
with
with
elements
elements
of of
thethe
language
language
and
and
culture
culture
module.
module.
Each
Each
1010
credit
credit
paper
paper
involves
involves
around
around
100
100
hours
hours
of of
student
student
learning,
learning,
and
and
thethe
2020
credit
credit
language
language
and
and
culture
culture
module
module
means
means
that
that
thethe
whole
whole
course
course
will
will
take
take
thethe
equivalent
equivalent
of of
sixsix
months
months
full-time
full-time
study.
study.
This
This
module
module
consists
consists
of of
2020
credits
credits
at at
Level
Level
4 equivalent.
4 equivalent.
Optional
Optional
papers
papers
(select
(select
four):
four):
The
The
optional
optional
papers
papers
selected
selected
forfor
this
this
qualification
qualification
may
may
contribute
contribute
5 credits
5 credits
each
each
towards
towards
thethe
credits
credits
required
required
forfor
thethe
880
880
Language
Language
and
and
Culture
Culture
Modules.
Modules.
801+
801+Employment
Employment
Relations
Relations
802+
802+Introduction
Introduction
to to
Marketing
Marketing
The
The
teacher
teacher
guide
guide
supports
supports
teachers
teachers
to to
803+Human
Human
Resources
Resources
I: People
I: People
at at
use
use
thethe
module
module
in in
anan
integrated
integrated
way,
way,
i.e.i.e.
to to 803+
Work
Work
draw
draw
outout
language
language
and
and
cultural
cultural
aspects
aspects
of of
thethe
four
four
optional
optional
Certificate
Certificate
papers.
papers.
805+
805+Introduction
Introduction
to to
Management
Management
Because
Because
of of
itsits
integrated
integrated
nature
nature
nono
812+
812+Workplace
Workplace
Communication
Communication
recognition
recognition
can
can
bebe
made
made
forfor
credits
credits
or or
prior
prior
learning.
learning.
Evidence
Evidence
to to
demonstrate
demonstrate
819+
819+Problem
Problem
Solving
Solving
& Decision
& Decision
a students
a students
competence
competence
and
and
progression
progression
Making
Making
1010 >>
www.nzim.co.nz
www.nzim.co.nz
MODERATION
MODERATION
Due
Due
to to
thethe
integrated
integrated
nature
nature
of of
thethe
teaching
teaching
of of
thethe
Certificate
Certificate
in in
Language,
Language,
Culture
Culture
and
and
Management,
Management,
moderation
moderation
will
will
bebe
undertaken
undertaken
asas
a single
a single
inclusive
inclusive
process,
process,
and
and
both
both
pre-assessment
pre-assessment
and
and
post-assessment
post-assessment
moderation
moderation
is is
required.
required.
Whether
Whether
or or
notnot
you
you
have
have
been
been
Students
Students
completing
completing
thethe
Certificate
Certificate
in in
separately
separately
moderated
moderated
forfor
thethe
Certificate
Certificate
Language,
Language,
Culture
Culture
and
and
Management,
Management,
need
need in in
Management
Management
papers,
papers,
you
you
need
need
to to
a further
a further
four
four
List
List
A compulsory
A compulsory
papers
papers
submit
submit
your
your
assessment
assessment
schedule
schedule
and
and
from
from
thethe
CSBM,
CSBM,
to to
bebe
awarded
awarded
thethe
NZIM
NZIM
assessment
assessment
tasks
tasks
forfor
thethe
CLCM
CLCM
to to
NZIM
NZIM
Certificate
Certificate
in in
Small
Small
Business
Business
Management
Management forfor
moderation.
moderation.
(CSBM).
(CSBM).
Assessments
Assessments
should
should
bebe
developed
developed
in in
consultation
consultation
with
with
NZIM
NZIM
and
and
must
must
pass
pass
prepreCREDIT
CREDIT
TRANSFERS
TRANSFERS
INTO
INTO
moderation
moderation
before
before
delivery
delivery
to to
students.
students.
NZDIPBUS
NZDIPBUS
&&
NZIM
NZIM
DIPMGT
DIPMGT
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NZIM
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NZIM
NZIM
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QUALIFICATIONS
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NZIM CERTIFICATE IN PRACTICE MANAGEMENT (HEALTH)
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801
801 EMPLOYMENT
EMPLOYMENT
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TOTO
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HUMAN
RESOURCES
RESOURCES
I: PEOPLE
I: PEOPLE
ATAT
WORK
WORK
The
The
nature
nature
of of
work
work
· Work
· Work
environments
environments
· Relationships
· Relationships
and
and
structures
structures
· Processes
· Processes
forfor
allocating
allocating
work
work
· Motivators
· Motivators
· Organisational
· Organisational
change
change
· Personal
· Personal
health
health
and
and
safety
safety
805
805 INTRODUCTION
INTRODUCTION
TOTO
MANAGEMENT
MANAGEMENT
Definition
Definition
of of
management
management
roles
roles
· Principles
· Principles
of of
management
management
theory
theory
· ·
Characteristics
Characteristics
of of
effective
effective
managers
managers
· Four
· Four
management
management
functions
functions
· Planning
· Planning
function
function
· Organising
· Organising
function
function
· Leadership
· Leadership
function
function
· Control
· Control
function
function
806
806 APPLIED
APPLIED
ECONOMICS
ECONOMICS
Economic
Economic
concepts
concepts
and
and
terminology
terminology
· Economic
· Economic
decision-making
decision-making
· Interaction
· Interaction
between
between
sectors
sectors
of of
thethe
economy
economy
· Supply
· Supply
and
and
demand
demand
· Money
· Money
in in
anan
economy
economy
· ·
Savings
Savings
and
and
investment
investment
· International
· International
trade
trade
· Current
· Current
economic
economic
issues
issues
807
807 INTRODUCTION
INTRODUCTION
TOTO
FINANCIAL
FINANCIAL
SERVICES
SERVICES
Ways
Ways
of of
obtaining
obtaining
income
income
· Banking
· Banking
processes
processes
and
and
products
products
· Ways
· Ways
of of
investing
investing
· Insurance
· Insurance
· Taxation
· Taxation
· Budgeting
· Budgeting
and
and
financial
financial
planning
planning
· Consumer
· Consumer
rights
rights
· ·
Developing
Developing
a financial
a financial
plan
plan
NB:
NB:
This
This
paper
paper
is is
also
also
offered
offered
asas
thethe
Young
Young
Enterprise
Enterprise
Trust
Trust
Financial
Financial
Literacy
Literacy
programme.
programme.
NZIM CERTIFICATE -‐ PAPER DESCRIPTIONS (FOR CERT MGT, CSBM, CLCM)
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- PAPERDESCRIPTIONS
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CLCM)
808
808 INTRODUCTION
INTRODUCTION
TOTO
ACCOUNTING
ACCOUNTING
Accounting
Accounting
terms
terms
and
and
concepts
concepts
· The
· The
accounting
accounting
environment
environment
and
and
accounting
accounting
systems
systems
· Introduction
· Introduction
to to
financial
financial
accounting
accounting
· Basic
· Basic
records
records
· The
· The
accounting
accounting
equation
equation
· Revenue
· Revenue
statements
statements
and
and
balance
balance
sheets
sheets
· Interpretation
· Interpretation
of of
financial
financial
statements
statements
· Developing
· Developing
budgets
budgets
forfor
non-complex
non-complex
situations
situations
>>
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CONTINUED
CONTINUED
809
809 HUMAN
HUMAN
RESOURCES
RESOURCES
II: II:
PERSONNEL
PERSONNEL
PRACTICE
PRACTICE
Human
Human
resource
resource
management
management
functions
functions
and
and
procedures
procedures
· Styles
· Styles
and
and
skills
skills
· ·
Planning
Planning
functions
functions
· Staffing
· Staffing
functions
functions
· Performance
· Performance
management
management
functions
functions
· ·
Development
Development
functions
functions
· Reward
· Reward
functions
functions
· Analysing
· Analysing
effectiveness
effectiveness
810
810 INTRODUCTION
INTRODUCTION
TOTO
LAW
LAW
Legal
Legal
terms
terms
and
and
concepts
concepts
· Functions
· Functions
of of
parliament,
parliament,
government
government
and
and
legal
legal
agencies
agencies
· Personal
· Personal
and
and
workplace
workplace
responsibilities
responsibilities
· Legal
· Legal
entities
entities
· Legal
· Legal
contracts
contracts
· Courses
· Courses
of of
action
action
relating
relating
to to
specific
specific
issues
issues
· Treaty
· Treaty
of of
Waitangi
Waitangi
· ·
Applying
Applying
law
law
in in
business
business
811
811 INTRODUCTION
INTRODUCTION
TOTO
COMPUTING
COMPUTING
Structure
Structure
and
and
functions
functions
of of
computer
computer
systems
systems
· File
· File
management
management
and
and
networking
networking
functions
functions
· Word
· Word
processing
processing
software
software
functions
functions
· Databases
· Databases
· Spreadsheet
· Spreadsheet
· Use
· Use
of of
email
email
and
and
internet
internet
NB:
NB:
The
The
National
National
Certificate
Certificate
in in
Computing
Computing
Level
Level
3 may
3 may
bebe
credited
credited
into
into
this
this
paper.
paper.
812
812 WORKPLACE
WORKPLACE
COMMUNICATION
COMMUNICATION
Communication
Communication
in in
personal
personal
and
and
workplace
workplace
situations
situations
· Appropriate
· Appropriate
forms
forms
of of
communication
communication
· Variety
· Variety
of of
verbal
verbal
and
and
non-verbal
non-verbal
techniques
techniques
· Appropriate
· Appropriate
formats
formats
and
and
protocols
protocols
· Communication
· Communication
strategies
strategies
814
814 BUSINESS
BUSINESS
STATISTICS
STATISTICS
Terminology
Terminology
of of
business
business
statistics
statistics
· Use
· Use
of of
statistical
statistical
techniques
techniques
asas
a planning
a planning
and
and
management
management
tool
tool
· Sources
· Sources
and
and
types
types
of of
data
data
· Using
· Using
financial
financial
mathematics
mathematics
· ·
Statistical
Statistical
analyses
analyses
· Contribution
· Contribution
of of
statistical
statistical
analysis
analysis
to to
business
business
performance
performance
815
815 QUALITY
QUALITY
MANAGEMENT
MANAGEMENT
Terminology,
Terminology,
principles,
principles,
concepts
concepts
of of
quality
quality
management
management
· Typical
· Typical
elements
elements
of of
a a
quality
quality
culture
culture
· Components
· Components
of of
a quality
a quality
management
management
system
system
· Features
· Features
of of
major
major
quality
quality
management
management
systems:
systems:
ISO,
ISO,
QAC,
QAC,
TQM
TQM
· Processes
· Processes
forfor
quality
quality
management
management
· ·
Processes
Processes
forfor
quality
quality
improvement
improvement
816
816 BUSINESS
BUSINESS
COMPUTING
COMPUTING
Application
Application
of of
computer
computer
skills
skills
and
and
software
software
in in
workplace
workplace
environment
environment
· Performing
· Performing
investigations
investigations
· Proposing
· Proposing
solutions
solutions
· Creating
· Creating
examples
examples
· Verifying
· Verifying
feasibility
feasibility
of of
solutions
solutions
817
817 INFORMATION
INFORMATION
SYSTEMS
SYSTEMS
Information
Information
needs
needs
of of
workplaces
workplaces
· Nature
· Nature
and
and
uses
uses
of of
information
information
systems
systems
· ·
Networking
Networking
components
components
· Integrity
· Integrity
of of
data
data
· Maintenance
· Maintenance
· Planning
· Planning
a system
a system
1616 >>
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820
820 LEADERSHIP
LEADERSHIP
Current
Current
leadership
leadership
concepts
concepts
· Analyse
· Analyse
leadership
leadership
practice
practice
(NZ
(NZ
context)
context)
· Explore
· Explore
own
own
leadership
leadership
capability
capability
· Develop
· Develop
action
action
plans
plans
to to
improve
improve
individual
individual
leadership
leadership
skills.
skills.
822
822 MANAGING
MANAGING
SMALL
SMALL
PROJECTS
PROJECTS
Defining
Defining
and
and
scoping
scoping
thethe
project
project
· Planning
· Planning
processes
processes
· Task
· Task
analysis
analysis
· Resourcing
· Resourcing
and
and
budgeting
budgeting
· Controls
· Controls
· Risk
· Risk
management
management
· Implementation
· Implementation
and
and
review
review
824
824 INTRODUCTION
INTRODUCTION
TOTO
MANAGEMENT
MANAGEMENT
OFOF
HEALTH
HEALTH
PRACTICES
PRACTICES
Orientation
Orientation
to to
Practice
Practice
Management
Management
· Specific
· Specific
Operational
Operational
requirements
requirements
· ·
Recording
Recording
and
and
Reporting
Reporting
· Financial
· Financial
Management
Management
· Understanding
· Understanding
of of
thethe
Health
Health
System
System
NB:
NB:
This
This
paper
paper
is is
only
only
available
available
forfor
thethe
NZIM
NZIM
Certificate
Certificate
in in
Practice
Practice
Management
Management
(Health).
(Health).
See
See
page
page
1414
forfor
further
further
details.
details.
836
836 ENTERPRISE
ENTERPRISE
RESEARCH
RESEARCH
PROJECT
PROJECT
Forming
Forming
work
work
teams
teams
· Defining
· Defining
goals
goals
· Defining
· Defining
operating
operating
procedures
procedures
· Identifying
· Identifying
product
product
· Developing
· Developing
a business
a business
plan
plan
· Developing
· Developing
a marketing
a marketing
plan
plan
· Self
· Self
assessment
assessment
· Accounting
· Accounting
· Putting
· Putting
plans
plans
into
into
practice
practice
· Winding
· Winding
upup
thethe
enterprise
enterprise
· ·
Reporting
Reporting
onon
progress
progress
· Evaluating
· Evaluating
performance
performance
NB:
NB:
This
This
paper
paper
is is
also
also
offered
offered
asas
thethe
Young
Young
Enterprise
Enterprise
Trust
Trust
(formerly
(formerly
Enterprice
Enterprice
NZNZ
Trust)
Trust)
Young
Young
Enterprise
Enterprise
Scheme
Scheme
(YES).
(YES).
851
851 PRINCIPLES
PRINCIPLES
OFOF
SMALL
SMALL
BUSINESS
BUSINESS
MANAGEMENT
MANAGEMENT
Self-employment
Self-employment
· Characteristics
· Characteristics
of of
small
small
business
business
· External
· External
factors
factors
· Assistance
· Assistance
programmes
programmes
and
and
specialist
specialist
services
services
· Ownership
· Ownership
options
options
· Business
· Business
structures
structures
· ·
Acquiring
Acquiring
a small
a small
business
business
· Finance
· Finance
and
and
funding
funding
· Legal
· Legal
requirements
requirements
NB:
NB:
Students
Students
may
may
gain
gain
credit
credit
forfor
this
this
paper
paper
onon
completing
completing
unit
unit
standards
standards
1989
1989
and
and
1990.
1990.
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819
819 PROBLEM
PROBLEM
SOLVING
SOLVING
AND
AND
DECISION
DECISION
MAKING
MAKING
Range
Range
of of
tools
tools
forfor
problem-solving
problem-solving
and
and
decision-making,
decision-making,
including
including
decision
decision
grid,
grid,
decision
decision
tree,
tree,
force
force
field
field
analysis,
analysis,
swot
swot
analysis,
analysis,
mind-mapping,
mind-mapping,
sociometric
sociometric
exercises,
exercises,
brainstorming,
brainstorming,
etcetc
852
852 ESTABLISHING
ESTABLISHING
A SMALL
A SMALL
BUSINESS
BUSINESS
Identifying
Identifying
opportunities
opportunities
· Developing
· Developing
a business
a business
concept
concept
· Determining
· Determining
start-up
start-up
costs
costs
· Defining
· Defining
operational
operational
requirements
requirements
· Writing
· Writing
a business
a business
proposal
proposal
NB:
NB:
Students
Students
may
may
gain
gain
credit
credit
forfor
852
852
and
and
853
853
onon
completing
completing
unit
unit
standards
standards
1991,
1991,
19024,
19024,
1992
1992
and
and
1993.
1993.
>>
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CONTINUED
CONTINUED
853
853 OPERATING
OPERATING
A SMALL
A SMALL
BUSINESS
BUSINESS
Establishing
Establishing
anan
ethical
ethical
framework
framework
· Accounting
· Accounting
and
and
reporting
reporting
systems
systems
· Marketing
· Marketing
strategies
strategies
· Controlling
· Controlling
production
production
· Managing
· Managing
people
people
· Managing
· Managing
a facility
a facility
· ·
Merchandising
Merchandising
· Risk
· Risk
· Operating
· Operating
plans
plans
and
and
controls
controls
Students
Students
may
may
gain
gain
credit
credit
forfor
852
852
and
and
853
853
onon
completing
completing
unit
unit
standards
standards
1991,
1991,
19024,
19024,
1992
1992
and
and
1993.
1993.
854
854 LAW
LAW
AND
AND
SMALL
SMALL
BUSINESS
BUSINESS
The
The
legal
legal
environment
environment
· Nature
· Nature
of of
legal
legal
contracts
contracts
· Laws
· Laws
relevant
relevant
to to
small
small
business
business
· Resolving
· Resolving
workplace
workplace
issues
issues
855
855 PLANNING
PLANNING
FOR
FOR
IMPROVED
IMPROVED
PERFORMANCE
PERFORMANCE
Review
Review
of of
operating
operating
results
results
· Responding
· Responding
to to
environmental
environmental
change
change
· Crisis
· Crisis
management
management
· Marketing
· Marketing
· Public
· Public
relations
relations
· Developing
· Developing
a strategic
a strategic
plan
plan
880
880 LANGUAGE
LANGUAGE
AND
AND
CULTURE
CULTURE
The
The
language
language
of of
business
business
· Business
· Business
communication
communication
· Understanding
· Understanding
New
New
Zealand
Zealand
culture
culture
· Understanding
· Understanding
business
business
culture
culture
· Working
· Working
in in
teams
teams
· Researching
· Researching
· ·
Making
Making
a presentation
a presentation
NB:
NB:
This
This
2020
credit
credit
module
module
is is
only
only
available
available
forfor
thethe
CLCM.
CLCM.
1818 >>
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