NZIM QUALIFICATION PATHWAYS 2 NZIM Philosophy What is Ascent of Management? 3 NZIM management qualifications 4 Quality assurance 5 NZIM Ascent of Management staircase 6 NZIM Certificate Qualifications (Level 4) 6 NZIM Certificate in Management (Cert Mgt) 8 NZIM Certificate in Small Business Management (CSBM) 10 NZIM Certificate in Language, Culture and Management (CLCM) 12 Credit Arrangements for NZIM Certificates in secondary schools 14 NZIM Certificate in Practice Management (Health) 15 NZIM Certificate Paper descriptions 19 NZIM Diploma Qualifications (Level 5 and 6) 19 NZIM Diploma in Management (Dip Mgt) 20 NZIM/ATTTO Diploma in Tourism Management (Dip Tour Mgt) 22 NZIM/ATTTO Diploma in Travel Management (Dip Travel Mgt) 24 Credit Arrangements for NZIM Diplomas in Tourism or Travel Management 25 NZIM Diploma in Practice Management (Health) NZIM BUILDING CAPABILITY -‐ NZIM ROLE 1: Researches and Communicates Management Best Practice ASCENT OF MANAGEMENT 2014/15 26 NZIM Diploma in Management (Dip Mgt Advanced) 28 NZ Diploma in Business – Paper descriptions 32 NZIM Diploma in Management (Advanced) – Paper descriptions 34 Important information 35 Registration form 37 NZIM student membership > www.nzim.co.nz 1 NZIM PHILOSOPHY / WHAT IS ASCENT OF MANAGEMENT NZIM PHILOSOPHY / WHAT IS ASCENT OF MANAGEMENT NZIM NZIMPHILOSOPHY PHILOSOPHY NZIM NZIM aims aims to to build build management management and and leadership leadership capabilities capabilities through through education, education, learning, learning, management management development, development, research research and and recognition. recognition. Our Our programmes programmes give give a foundation a foundation of of business business knowledge knowledge and and management management practice practice directly directly relevant relevant to to thethe student’s student’s work work experience. experience. Our Our focus focus is on is on student-centred student-centred learning. learning. Our Our practical practical and and accessible accessible qualifications qualifications give give students students skills skills that that they they can can apply apply in in their their day-to-day day-to-day work work or or lifelife experiences. experiences. The The courses courses can can bebe adapted adapted to to meet meet particular particular learning learning needs needs and and student student interests, interests, and and can can bebe combined combined to to provide provide a a unique unique integrated integrated experiential experiential programme. programme. Assessments Assessments areare designed designed byby thethe provider provider using using guidelines guidelines that that show show how how they they can can bebe integrated integrated with with thethe teaching teaching and and learning learning programme. programme. NZIM NZIM works works in in partnership partnership with with providers providers and and thethe courses courses areare delivered delivered byby schools, schools, polytechnics, polytechnics, and and private private training training establishments, establishments, asas well well asas byby distance distance and and through through work-based work-based learning learning options. options. On-line On-line learning learning is available is available forfor some some programmes. programmes. WHAT WHATISISASCENT ASCENTOF OFMANAGEMENT MANAGEMENT NZIM NZIM owns owns sixteen sixteen NZQA NZQA approved approved qualifications. qualifications. Nine Nine qualifications qualifications areare delivered delivered nationally nationally byby other other learning learning institutions, institutions, and and these these qualifications qualifications make make upup thethe Ascent Ascent of of Management Management programme. programme. The The programme programme has has been been developed developed over over many many years years and and is designed is designed to to faciliatate. faciliatate. NZIM NZIM administers administers national national management management qualifications qualifications though though secondary secondary and and tertiary tertiary institutions institutions and and undertakes undertakes advocacy advocacy activities activities and and research. research. Through Through thethe Ascent Ascent programme, programme, NZIM NZIM offers offers certificate certificate and and diploma diploma qualifications qualifications to to students students at at a range a range of of secondary secondary and and tertiary tertiary establishments establishments throughout throughout New New Zealand, Zealand, and and these these qualifications qualifications areare explained explained in in this this brochure. brochure. NZIM NZIM also also designs designs training training programmes programmes that that enable enable managers managers and and organisations organisations to to identify identify their their developmental developmental needs needs and and fulfil fulfil them them byby participation participation in in carefully carefully designed designed learning learning programmes. programmes. NZIM NZIM offers offers training training and and qualifications qualifications to to The The Ascent Ascent of of Management Management has has been been managers managers with with varying varying levels levels of of existing existing developed developed over over many many years years and and is designed is designed qualifications, qualifications, through through workplace workplace training training to to facilitate facilitate management management development development and and organised organised courses, courses, and and these these services services pathways. pathways. The The qualifications qualifications and and options options areare notnot detailed detailed in in this this publication. publication. Please Please areare updated updated in in close close consultation consultation with with contact contact your your NZIM NZIM regional regional offices offices forfor industry industry and and thethe tertiary tertiary sector sector to to best best meet meet thethe needs needs of of students students and and managers. managers. further further details details of of these these programmes. programmes. 2 2 >> www.nzim.co.nz www.nzim.co.nz in-house training. training. In In these these cases cases students students This This booklet booklet describes describes thethe following following NZIM NZIM in-house may may credit credit thethe papers papers both both to to thethe other other qualifications: qualifications: qualification qualification and and to to thethe NZIM NZIM qualification. qualification. Certificate Certificate in in Management Management (Level (Level 4) 4) Students Students may may also also gain gain papers papers through through credit credit transfer transfer from from appropriate appropriate New New Certificate Certificate in in Small Small Business Business Management Management Zealand Zealand Qualifications Qualifications Framework Framework (Level (Level 4) 4) (NZQF) (NZQF) units units and and from from assessment assessment of of experience experience and and competence. competence. Certificate Certificate Certificate Certificate in in Language, Language, Culture Culture and and in in Management Management and and Certificate Certificate in in Small Small Management Management (Level (Level 4) 4) Business Business Management Management papers papers may may bebe credited credited to to NCEA NCEA Levels Levels 2 and 2 and 3 and 3 and can can Certificate Certificate in in Practice Practice Management Management also also provide provide credit credit for for university university entrance. entrance. (Health) (Health) (Level (Level 4) 4) Diploma Diploma in in Management Management (Level (Level 5) 5) Diploma Diploma in in Tourism Tourism Management Management (Level (Level 5) 5) (with (with ATTTO) ATTTO) Diploma Diploma in in Travel Travel Management Management (Level (Level 5) 5) (with (with ATTTO) ATTTO) Diploma Diploma in in Practice Practice Management Management (Health) (Health) (Level (Level 5) 5) You You may may study study forfor these these qualifications qualifications at at secondary secondary and and tertiary tertiary institutions institutions throughout throughout thethe country. country. The The providers providers determine determine their their own own programmes programmes based based onon a selection a selection of of papers; papers; notnot allall qualifications qualifications or or papers papers areare available available from from allall providers. providers. NZIM MANAGEMENT QUALIFICATIONS NZIM MANAGEMENT QUALIFICATIONS NZIM NZIMMANAGEMENT MANAGEMENTQUALIFICATIONS QUALIFICATIONS Students Students must must complete complete their their NZIM NZIM qualification qualification within within 1010 years years of of commencement. commencement. This This means means that that papers papers will will have have a ten a ten year year currency currency in in terms terms of of credit credit towards towards a qualification. a qualification. Diploma Diploma in in Management Management (Advanced) (Advanced) (Level (Level 6) 6) Students Students wishing wishing to to complete complete thethe qualification qualification in in more more than than tenten years years may may dodo soso provided provided they they can can adequately adequately AllAll these these qualifications qualifications areare NZQA NZQA approved. approved. demonstrate demonstrate to to NZIM NZIM that that they they have have maintained maintained thethe currency currency of of papers papers already already The The programmes programmes areare versatile. versatile. Many Many completed. completed. papers papers areare used used in in other other qualifications, qualifications, in in combination combination with with unit unit standards standards or or >> www.nzim.co.nz www.nzim.co.nz 3 3 QUALITY ASSURANCE QUALITY ASSURANCE QUALITY QUALITYASSURANCE ASSURANCE The The New New Zealand Zealand Institute Institute of of Management Management IncInc is a isregistered a registered private private training training establishment. establishment. AllAll thethe NZIM NZIM qualifications qualifications described described in in this this booklet booklet areare subject subject to to rigorous rigorous quality quality assurance assurance processes. processes. The The courses courses and and supporting supporting materials materials produced produced byby NZIM NZIM have have allall been been professionally professionally written written and and produced. produced. The The qualifications qualifications areare developed developed through through wide wide consultation consultation with with education education and and industry industry groups groups and and areare subject subject to to continuous continuous updating, updating, asas well well asas three three yearly yearly reviews. reviews. Assessments Assessments areare externally externally moderated moderated byby NZIM NZIM or or byby NZQA NZQA forfor thethe NZNZ Diploma Diploma in in Business Business papers. papers. AllAll NZIM NZIM approved approved qualifications qualifications areare registered registered onon thethe NZQA NZQA Register Register of of Quality Quality Approved Approved Qualifications Qualifications (New (New Zealand Zealand Qualifications Qualifications Framework). Framework). AllAll qualifications qualifications described described in in this this booklet booklet areare NZQA NZQA approved. approved. AllAll NZIM NZIM qualifications qualifications areare copyright, copyright, and and nono provider provider may may offer offer them them in in whole whole or or part part except except under under agreement agreement with with NZIM. NZIM. The The agreement agreement requires requires providers providers to to show show 4 4 >> www.nzim.co.nz www.nzim.co.nz that that they they have have thethe expertise, expertise, resources resources and and internal internal quality quality processes processes to to provide provide thethe programme, programme, and and will will also also entail entail their their being being registered registered asas a training a training establishment establishment or or educational educational organisation. organisation. Their Their agreement agreement with with NZIM NZIM forms forms thethe basis basis of of their their accreditation accreditation byby NZQA NZQA to to provide provide thethe qualifications. qualifications. NZIM NZIM does does notnot have have responsibility responsibility or or control control over over course course materials materials produced produced forfor thethe programmes programmes byby accredited accredited providers, providers, except except where where they they misrepresent misrepresent thethe qualifications qualifications or or courses. courses. If you If you have have concerns, concerns, issues issues or or queries queries about about any any aspect aspect of of thethe qualifications qualifications or or their their delivery delivery wewe would would like like to to hear hear from from you, you, and and where where appropriate appropriate wewe will will raise raise thethe matters matters with with thethe provider provider concerned. concerned. Contact Contact usus at:at: NZIM NZIM Inc. Inc. POPO Box Box 67,67, Wellington Wellington 6140 6140 phone phone 0404 473 473 0470 0470 email email nziminc@nzim.co.nz nziminc@nzim.co.nz THE NZIM ASCENT OF MANAGEMENT STAIRCASE THE NZIM ASCENT OF MANAGEMENT STAIRCASE MANAGEMENT DEGREE NZIM DIPLOMA IN MANAGEMENT (ADVANCED) Level 6 8 papers 160 credits NZIM DIPLOMA IN MANAGEMENT Level 5 6 papers 120 credits NZIM/ATTTO DIPLOMA IN TOURISM MANAGEMENT Level 5 160 credits NZIM/ATTTO DIPLOMA IN TRAVEL MANAGEMENT Level 5 160 credits NZIM DIPLOMA IN PRACTICE MANAGEMENT (HEALTH) Level 5 7 papers 140 credits NZIM CERTIFICATE IN MANAGEMENT Level 4 8 papers 80 credits NZIM CERTIFICATE IN SMALL BUSINESS MANAGEMENT Level 4 8 papers 80 credits NZIM CERTIFICATE IN LANGUAGE CULTURE & MANAGEMENT Level 4 60 credits NZIM CERTIFICATE IN PRACTICE MANAGEMENT (HEALTH) Level 4 5 papers 50 credits > www.nzim.co.nz 5 NZIM NZIM CERTIFICATE CERTIFICATE QUALIFICATIONS QUALIFICATIONS NZIM CERTIFICATE IN MANAGEMENT (CERT MGT) NZIM CERTIFICATE IN MANAGEMENT (CERT MGT) NZIM NZIMCERTIFICATE CERTIFICATEININMANAGEMENT MANAGEMENT(CERT (CERTMGT) MGT) INTRODUCTION INTRODUCTION The The NZIM NZIM Certificate Certificate in in Management Management is is anan introductory introductory qualification qualification suitable suitable forfor secondary secondary and and tertiary tertiary students students asas well well asas people people working working in,in, or or aspiring aspiring to to work work in in frontline frontline management management positions. positions. The The qualification qualification is outcomes is outcomes based, based, with with options options forfor completion completion through through case case studies studies and and projects projects or or onon thethe job. job. The The Certificate Certificate encourages encourages students students to to continue continue their their education education byby studying studying forfor thethe NZIM NZIM Diploma Diploma in in Management Management or or other other qualifications. qualifications. The The Certificate Certificate in in Management Management is an is an NZQA NZQA approved approved Level Level 4 qualification. 4 qualification. COURSE COURSE DESCRIPTION DESCRIPTION RECOGNITION RECOGNITION OFOF THE THE QUALIFICATION QUALIFICATION The The Certificate Certificate in in Management Management and and itsits papers papers areare eligible eligible forfor Equivalent Equivalent Full-Time Full-Time Student Student (EFTS) (EFTS) funding. funding. AsAs this this course course is is recognised recognised forfor funding funding purposes, purposes, thethe usual usual conditions conditions forfor student student allowances allowances and and loans loans apply. apply. Previous Previous study study or or qualifications qualifications may may entitle entitle students students to to credit credit forfor one one or or more more papers. papers. Applications Applications should should bebe made made onon thethe credit credit transfer transfer form form available available from from thethe NZIM NZIM website. website. Students Students may may under under special special circumstances circumstances claim claim credit credit forfor papers papers through through anan option option which which requires requires them them only only to to complete complete thethe appropriate appropriate assessment assessment process process forfor thethe paper. paper. This This option option is appropriate is appropriate forfor students students who who have have substantial substantial work work experience. experience. AnAn eight eight paper paper programme programme with with four four papers papers chosen chosen outout of of List List A and A and four four further further papers papers outout of of List List A or A or List List B. B. Each Each paper paper involves involves around around 100 100 hours hours of of student student ENTRY TOTO THE THE COURSE COURSE learning learning and and is worth is worth 1010 credits credits at at Level Level 4. 4. ENTRY There There areare nono prerequisites prerequisites forfor this this The The papers papers areare competency competency based based and and course. course. It is It a is first a first level level course course available available have have anan emphasis emphasis onon practical practical applications applications those those persons persons who who have have notnot studied studied in in thethe lives lives and and workplaces workplaces of of thethe students. students. to to management management before before or or forfor those those who who have have Completed Completed papers papers normally normally have have a ten a ten year year basic basic experience experience in in management management and and now now limit limit forfor recognition recognition into into thethe qualification. qualification. wish wish to to update update their their knowledge knowledge and and skills. skills. Papers Papers may may bebe completed completed in in any any order order Students Students need need to to undertake undertake four four papers papers and and with with any any combination combination of of authorised authorised from from List List A and A and a further a further four four papers papers from from providers. providers. List List A or A or List List B. B. Students Students wishing wishing to to complete complete both both thethe Cert Cert Mgt Mgt and and CSBM CSBM must must pass pass 1212 papers papers including including thethe core core papers papers from from both both qualifications. qualifications. 6 6 >> www.nzim.co.nz www.nzim.co.nz 801 801 Employment Employment Relations Relations CREDIT CREDIT TRANSFERS TRANSFERS INTO INTO NZNZ DIP DIP BUS BUS AND AND NZIM NZIM DIP DIP MGT MGT 805 805 Introduction Introduction to to Management Management Students Students successfully successfully completing completing thethe NZIM NZIM CertMgt CertMgt will will bebe eligible eligible to to apply apply forfor 2020 unspecified unspecified credits credits at at level level 4 towards 4 towards thethe NZDipBus NZDipBus or or NZIM NZIM DipMgt. DipMgt. 812 812 Workplace Workplace Communication Communication CREDIT CREDIT INCLUSIONS INCLUSIONS FOR FOR NCEA NCEA 802 802 Introduction Introduction to to Marketing Marketing 803 803 Human Human Resources Resources I: People I: People at at Work Work 836 836 Enterprise Enterprise Research Research Project Project The The Certificate Certificate in in Management Management is also is also taught taught in in some some secondary secondary schools schools List List B papers B papers (select (select upup to to four, four, depending depending throughout throughout thethe country. country. It is It approved is approved forfor onon number number of of List List A papers A papers selected): selected): NCEA NCEA credit credit inclusion inclusion and and forfor university university entrance. entrance. (See (See page page 12-13 12-13 forfor details.) details.) 806 806 Applied Applied Economics Economics NZIM NZIM CertMgt CertMgt papers papers are are granted granted credit credit 807 807 Introduction Introduction to to Financial Financial Services Services inclusions inclusions (10(10 credit credit equivalents equivalents perper paper) paper) 808 808 Introduction Introduction to to Accounting Accounting forfor thethe NCEA NCEA at at Level Level 2 and 2 and Level Level 3, 3, upup to to a a maximum maximum of of 8080 credits. credits. 809 809 Human Human Resources Resources II: II: Personnel Personnel Practice Practice NZIM CERTIFICATE IN MANAGEMENT (CERT MGT) NZIM CERTIFICATE IN MANAGEMENT (CERT MGT) List List A papers A papers (select (select four, four, minimum): minimum): 810 810 Introduction Introduction to to Law¹ Law¹ 811 811 Introduction Introduction to to Computing Computing 814 814 Business Business Statistics Statistics 815 815 Quality Quality Management Management 816 816 Business Business Computing Computing 817 817 Information Information Systems Systems 819 819 Problem Problem Solving Solving and and Decision Decision Making Making 820 820 Leadership Leadership 822 822 Managing Managing Small Small Projects Projects 851 851 Principles Principles of of Small Small Business Business Management Management 854 854 Law Law and and Small Small Business¹ Business¹ ¹ ¹Students Students may may undertake undertake either either 810810 Introduction Introduction to Law, to Law, or the or the CSBM CSBM paper paper 854854 Law Law andand Small Small Business, Business, butbut notnot both. both. >> www.nzim.co.nz www.nzim.co.nz 7 7 NZIM NZIM CERTIFICATE CERTIFICATE QUALIFICATIONS QUALIFICATIONS NZIM CERTIFICATE IN SMALL BUSINESS MANAGEMENT (CSBM) NZIM CERTIFICATE IN SMALL BUSINESS MANAGEMENT (CSBM) NZIM NZIMCERTIFICATE CERTIFICATEININSMALL SMALLBUSINESS BUSINESSMANAGEMENT MANAGEMENT (CSBM) (CSBM) COURSE COURSE DESCRIPTION DESCRIPTION This This certificate certificate aims aims to to apply apply practical practical and and realistic realistic skills skills forfor successful successful small small business business management management in in problem problem areas areas such such as:as: finding finding and and keeping keeping a a market market niche; niche; maintaining maintaining cash cash flow flow and and profitability; profitability; identifying identifying and and controlling controlling costs; costs; employing employing highly highly motivated motivated staff; staff; and and keeping keeping thethe business business at at thethe right right size. size. The The Certificate Certificate in in Small Small Business Business Management Management is an is an approved approved Level Level 4 4 qualification. qualification. The The course course consists consists of of eight eight papers papers - four - four core core papers papers and and four four optional optional papers papers in in associated associated management management areas areas and and chosen chosen from from thethe papers papers from from thethe NZIM NZIM Certificate Certificate in in Management. Management. Each Each paper paper is worth is worth 1010 credits. credits. Students Students wishing wishing to to complete complete both both thethe Cert Cert Mgt Mgt and and CSBM CSBM must must pass pass 1212 papers papers including including thethe core core papers papers from from both both qualifications. qualifications. Previous study, qualifications work Previous study, qualifications or or work experience may entitle students experience may entitle students to to credit transfers into one more papers. credit transfers into one or or more papers. Applications should made form Applications should bebe made onon thethe form available from NZIM Inc. available from NZIM Inc. List A papers (compulsory): List A papers (compulsory): 851 Principles Principles Small Business* 851 of of Small Business* 852 Establishing Establishing a Small Business* 852 a Small Business* 853 Operating Operating a Small Business* 853 a Small Business* 855 Planning Planning Improved Performance 855 forfor Improved Performance *Unit standard credits available - see *Unit standard credits available - see details under Paper Descriptions p16-17. details under Paper Descriptions p16-17. List B papers (select four optional List B papers (select four optional papers): papers): 854 Law Law and Small Business 854 and Small Business (preferred option) (preferred option) 801 Employment Employment Relations 801 Relations 802 Introduction Introduction Marketing 802 to to Marketing The The CSBM CSBM is approved is approved forfor NCEA NCEA credit credit inclusion inclusion and and forfor university university entrance. entrance. (See (See page page 12-13 12-13 forfor details.) details.) 803 Human Human Resources I: People Work 803 Resources I: People at at Work ENTRY ENTRY TOTO THE THE COURSE COURSE 808 Introduction Introduction Accounting 808 to to Accounting 806 Applied Applied Economics 806 Economics 807 Introduction Introduction Financial Services 807 to to Financial Services (preferred option) (preferred option) There There areare nono prerequisites. prerequisites. It is It designed is designed forfor people people who who work work or or wish wish to to work work in in 809 Human Human Resource Personnel 809 Resource II: II: Personnel small small business business enterprises, enterprises, and and is ideal is ideal forfor Practice Practice people people who who areare self-employed. self-employed. Students Students 811 Introduction Introduction Computing to to Computing will will bebe able able to to make make immediate immediate application application 811 of of thethe skills skills and and knowledge knowledge obtained obtained onon thethe 812 812 Workplace Workplace Communication Communication course. course. 814 Business Business Statistics 814 Statistics 8 8 >> www.nzim.co.nz www.nzim.co.nz 816 816 Business Business Computing Computing 817 817 Information Information Systems Systems 819 819 Problem Problem Solving Solving and and Decision Decision Making Making 820 820 Leadership Leadership 822 822 Managing Managing Small Small Projects Projects Students Students who who have have completed completed 810 810 Introduction Introduction to to Law Law may may credit credit that that paper paper in in place place of of 854 854 Law Law and and Small Small Business. Business. Please Please note note that that these these two two papers papers areare mutually mutually exclusive, exclusive, and and only only one one oror other other of of thethe papers papers will will gain gain credit credit into into NZIM NZIM qualifications. qualifications. CREDIT CREDIT TRANSFERS TRANSFERS INTO INTO NZNZ DIP DIP BUS BUS AND AND NZIM NZIM DIP DIP MGT MGT Students Students successfully successfully completing completing thethe NZIM NZIM CSBM CSBM may may claim claim a specified a specified credit credit into into 435 435 Fundamentals Fundamentals of of Small Small Business Business plus plus 2020 unspecified unspecified credits credits at at level level 4 towards 4 towards thethe NZIM NZIM Diploma Diploma in in Management Management and and thethe NZNZ Diploma Diploma in in Business. Business. See See thethe NZQA NZQA website website http://www.nzqa. http://www.nzqa. govt.nz/about-us/our-role/legislation/ govt.nz/about-us/our-role/legislation/ nzqa-rules/secondary-schools-supportingnzqa-rules/secondary-schools-supportinginformation/credit-inclusion/new-zealandinformation/credit-inclusion/new-zealandinstitute-of-management-certificate-ininstitute-of-management-certificate-insmall-business-management/ small-business-management/ NZIM CERTIFICATE IN SMALL BUSINESS MANAGEMENT (CSBM) NZIM CERTIFICATE IN SMALL BUSINESS MANAGEMENT (CSBM) 815 815 Quality Quality Management Management >> www.nzim.co.nz www.nzim.co.nz 9 9 NZIM NZIM CERTIFICATE CERTIFICATE QUALIFICATIONS QUALIFICATIONS NZIM CERTIFICATE IN LANGUAGE, CULTURE AND MANAGEMENT (CLCM) NZIM CERTIFICATE IN LANGUAGE, CULTURE AND MANAGEMENT (CLCM) NZIM NZIMCERTIFICATE CERTIFICATEININLANGUAGE, LANGUAGE,CULTURE CULTUREAND AND MANAGEMENT MANAGEMENT(CLCM) (CLCM) INTRODUCTION INTRODUCTION The The Certificate Certificate in in Language, Language, Culture Culture and and Management Management integrates integrates English English language language and and culture culture with with management management skills. skills. The The course course is specifically is specifically to to meet meet thethe language language and and cultural cultural needs needs of of people people with with English English asas a second a second language language seeking seeking work work in in New New Zealand Zealand or or students students wishing wishing to to move move to to diploma diploma study. study. The The programme programme consolidates consolidates and and contextualises contextualises thethe language language skills skills students students generally generally require require forfor entry entry to to study study in in New New Zealand. Zealand. The The Certificate Certificate provides provides a six-month a six-month enriched enriched environment environment of of language language and and culture, culture, with with a focus a focus onon work work processes processes and and management. management. Students Students will will bebe able able to to recognise recognise and and adapt adapt to to thethe culture culture (including (including legislation) legislation) of of thethe New New Zealand Zealand workplace workplace and and to to use use language language associated associated with with New New Zealand Zealand management management practices. practices. towards meeting learning requirements towards meeting thethe learning requirements 880 Language and Culture forfor thethe 880 Language and Culture Module will gathered throughout Module will bebe gathered throughout thethe programme study. programme of of study. ENTRY ENTRY TOTO THE THE COURSE COURSE The The course course is designed is designed forfor people people who who have have notnot studied studied management management before. before. The The recognised recognised entry entry to to this this course course is a is a minimum minimum of of IELTS IELTS Level Level 5 or 5 or itsits equivalent. equivalent. WeWe recommend recommend that that students students areare assesed assesed prior prior to to and and at at thethe completion completion of of thethe qualification qualification to to confirm confirm progress progress in in English English language. language. COURSE COURSE MODULES MODULES The The optional optional papers papers areare taken taken from from thethe NZIM NZIM Certificate Certificate in in Management Management and and areare worth worth 1010 credits credits each each at at level level 4 equivalent. 4 equivalent. Core Core paper paper (compulsory): (compulsory): COURSE COURSE DESCRIPTION DESCRIPTION 880 880 Language Language and and Culture Culture Students Students will will complete complete FOUR FOUR of of thethe sixsix optional optional papers papers listed listed from from thethe Certificate Certificate in in Management, Management, which which areare selected selected byby thethe provider provider to to bebe integrated integrated with with elements elements of of thethe language language and and culture culture module. module. Each Each 1010 credit credit paper paper involves involves around around 100 100 hours hours of of student student learning, learning, and and thethe 2020 credit credit language language and and culture culture module module means means that that thethe whole whole course course will will take take thethe equivalent equivalent of of sixsix months months full-time full-time study. study. This This module module consists consists of of 2020 credits credits at at Level Level 4 equivalent. 4 equivalent. Optional Optional papers papers (select (select four): four): The The optional optional papers papers selected selected forfor this this qualification qualification may may contribute contribute 5 credits 5 credits each each towards towards thethe credits credits required required forfor thethe 880 880 Language Language and and Culture Culture Modules. Modules. 801+ 801+Employment Employment Relations Relations 802+ 802+Introduction Introduction to to Marketing Marketing The The teacher teacher guide guide supports supports teachers teachers to to 803+Human Human Resources Resources I: People I: People at at use use thethe module module in in anan integrated integrated way, way, i.e.i.e. to to 803+ Work Work draw draw outout language language and and cultural cultural aspects aspects of of thethe four four optional optional Certificate Certificate papers. papers. 805+ 805+Introduction Introduction to to Management Management Because Because of of itsits integrated integrated nature nature nono 812+ 812+Workplace Workplace Communication Communication recognition recognition can can bebe made made forfor credits credits or or prior prior learning. learning. Evidence Evidence to to demonstrate demonstrate 819+ 819+Problem Problem Solving Solving & Decision & Decision a students a students competence competence and and progression progression Making Making 1010 >> www.nzim.co.nz www.nzim.co.nz MODERATION MODERATION Due Due to to thethe integrated integrated nature nature of of thethe teaching teaching of of thethe Certificate Certificate in in Language, Language, Culture Culture and and Management, Management, moderation moderation will will bebe undertaken undertaken asas a single a single inclusive inclusive process, process, and and both both pre-assessment pre-assessment and and post-assessment post-assessment moderation moderation is is required. required. Whether Whether or or notnot you you have have been been Students Students completing completing thethe Certificate Certificate in in separately separately moderated moderated forfor thethe Certificate Certificate Language, Language, Culture Culture and and Management, Management, need need in in Management Management papers, papers, you you need need to to a further a further four four List List A compulsory A compulsory papers papers submit submit your your assessment assessment schedule schedule and and from from thethe CSBM, CSBM, to to bebe awarded awarded thethe NZIM NZIM assessment assessment tasks tasks forfor thethe CLCM CLCM to to NZIM NZIM Certificate Certificate in in Small Small Business Business Management Management forfor moderation. moderation. (CSBM). (CSBM). Assessments Assessments should should bebe developed developed in in consultation consultation with with NZIM NZIM and and must must pass pass prepreCREDIT CREDIT TRANSFERS TRANSFERS INTO INTO moderation moderation before before delivery delivery to to students. students. NZDIPBUS NZDIPBUS && NZIM NZIM DIPMGT DIPMGT The The moderator moderator will will provide provide advice advice regarding regarding thethe development development of of assessments assessments Students Students successfully successfully completing completing thethe and check check whether whether assessments assessments meet meet CLCM CLCM areare eligible eligible forfor forty forty credits credits towards towards and thethe requirements requirements forfor thethe separate separate course course thethe NZDipBus NZDipBus and and thethe NZIM NZIM Diploma Diploma in in modules and and forfor thethe integration integration of of 880 880 Management Management - specified - specified credit credit transfer transfer into into modules Language Language and and Culture. Culture. 469 469 Academic Academic Skills Skills forfor Business Business Studies Studies Students Students completing completing thethe Certificate Certificate in in Language, Language, Culture Culture and and Management Management need need a further a further two two papers papers from from thethe Cert Cert Mgt, Mgt, to to bebe awarded awarded thethe NZIM NZIM Certificate Certificate in in Management Management (Cert (Cert Mgt). Mgt). plus plus 2020 unspecified unspecified credits credits at at level level 4. 4. NZIM CERTIFICATE IN LANGUAGE, CULTURE AND MANAGEMENT (CLCM) NZIM CERTIFICATE IN LANGUAGE, CULTURE AND MANAGEMENT (CLCM) CREDIT CREDIT INTO INTO NZIM NZIM CERTIFICATE CERTIFICATE PROGRAMMES PROGRAMMES PROVIDERS PROVIDERS OFOF THE THE PROGRAMME PROGRAMME Teachers Teachers of of this this programme programme should should bebe qualified qualified in in thethe teaching teaching of of English English asas a a second second language. language. Secondary Secondary and and tertiary tertiary institutions institutions wishing wishing to to offer offer thethe programme programme should should contact contact NZIM NZIM Inc. Inc. >> www.nzim.co.nz www.nzim.co.nz 1111 NZIM NZIM CERTIFICATE CERTIFICATE QUALIFICATIONS QUALIFICATIONS CREDIT ARRANGEMENTS FOR NZIM CERTIFICATES IN SECONDARY SCHOOLS CREDIT ARRANGEMENTS FOR NZIM CERTIFICATES IN SECONDARY SCHOOLS CREDIT CREDITARRANGEMENTS ARRANGEMENTSFOR FORNZIM NZIMCERTIFICATES CERTIFICATESININ SECONDARY SECONDARYSCHOOLS SCHOOLS NZIM NZIM COURSES COURSES ININ SECONDARY SECONDARY SCHOOLS SCHOOLS 810 to to Law 810 Introduction Introduction Law Both Both thethe Certificate Certificate in in Management Management and and thethe Certificate Certificate in in Small Small Business Business Management Management may may bebe taught taught through through secondary secondary schools. schools. AllAll courses courses from from these these certificates certificates may may bebe credited credited into into NCEA. NCEA. Level Level 2 and 2 and Level Level 3 NCEA 3 NCEA courses courses in in accounting, accounting, economics economics and and computing computing may may bebe credited credited into into thethe certificates. certificates. Credit Credit may may also also bebe gained gained from from thethe Pathways Pathways to to Financial Financial Literacy Literacy and and thethe Young Young Enterprise Enterprise Scheme Scheme (YES) (YES) programmes programmes run run byby thethe Young Young Enterprise Enterprise Trust, Trust, and and thethe International International Computing Computing Drivers Drivers Licence. Licence. 854 and Small Business 854 Law Law and Small Business AllAll courses courses notnot aligned aligned to to thethe NCEA NCEA curriculum curriculum areare eligible eligible forfor Secondary Secondary Tertiary Tertiary Alignment Alignment Resource Resource (STAR) (STAR) funding, funding, asas they they meet meet thethe criteria criteria setset outout forfor thethe programme. programme. 812 Communication 812 Workplace Workplace Communication If students If students have have notnot completed completed thethe fullfull eight eight courses courses forfor either either certificate certificate at at school school they they may may complete complete thethe certificates certificates at at polytechnics polytechnics or or private private training training establishments. establishments. The The NZIM NZIM student student database database retains retains records records of of allall courses courses students students have have completed. completed. Lists Lists of of approved approved secondary secondary and and tertiary tertiary providers providers may may bebe found found onon thethe NZIM NZIM website website www.nzim. www.nzim. co.nz. co.nz. CLAIMING CLAIMING CREDIT CREDIT INCLUSIONS INCLUSIONS FROM FROM NZIM NZIM COURSES COURSES TOTO OBTAIN OBTAIN ANAN NCEA NCEA CERTIFICATE CERTIFICATE 811 to to Computing 811 Introduction Introduction Computing These courses each give you 1010 Level 3 3 These courses each give you Level NCEA credits: NCEA credits: 801 Relations 801 Employment Employment Relations 802 to to Marketing 802 Introduction Introduction Marketing 803 Resources 1: 1: People at at Work 803 Human Human Resources People Work 805 to to Management 805 Introduction Introduction Management 809 Resources 2: 2: Personnel 809 Human Human Resources Personnel Practice Practice 814 Statistics 814 Business Business Statistics 815 Management 815 Quality Quality Management 816 Computing 816 Business Business Computing 817 Systems 817 Information Information Systems 819 Solving and Decision 819 Problem Problem Solving and Decision Making Making 820 820 Leadership Leadership 822 Small Projects 822 Managing Managing Small Projects 836 Research Project 836 Enterprise Enterprise Research Project 851 of of Small Business 851 Principles Principles Small Business Management Management 852 a Small Business 852 Establishing Establishing a Small Business 853 a Small Business 853 Operating Operating a Small Business These These courses courses each each give give you you 1010 Level Level 2 2 NCEA NCEA credits: credits: 855 forfor Improved Performance 855 Planning Planning Improved Performance 806 806 Applied Applied Economics Economics When students complete thethe NZIM When students complete NZIM Certificate in in Management they will Certificate Management they will receive a complete Level 4 qualification, receive a complete Level 4 qualification, and credit into thethe NZNZ Diploma in in Business. and credit into Diploma Business. Credit from their NZIM courses can also Credit from their NZIM courses can also 807 807 Introduction Introduction to to Financial Financial Services Services 808 808 Introduction Introduction to to Accounting Accounting 1212 >> www.nzim.co.nz www.nzim.co.nz CREDIT ARRANGEMENTS FOR NZIM CERTIFICATES IN SECONDARY SCHOOLS CREDIT ARRANGEMENTS FOR NZIM CERTIFICATES IN SECONDARY SCHOOLS The The school school is required is required to to complete complete anan NZQA NZQA ‘Credit ‘Credit Inclusion: Inclusion: Reporting Reporting Student Student Results’ Results’ form form (available (available onon thethe AllAll courses courses from from NZIM NZIM Certificate Certificate in in NZQA NZQA website) website) and and verify verify thethe student’s student’s Management Management and and NZIM NZIM Certificate Certificate in in Small Small NZIM NZIM results, results, and and submit submit this this to to NZQA NZQA Business Business Management Management areare recognised recognised forfor byby 2828 February. February. credit credit inclusion inclusion into into NCEA. NCEA. Each Each of of thethe NZQA then then processes processes thethe credit credit NZIM NZIM courses courses that that a student a student completes completes is is NZQA inclusion inclusion application application and and verify verify it back it back worth worth tenten credits credits at at Level Level 4, 4, even even though though to to schools, schools, and and students students can can forfor NCEA NCEA thethe credit credit inclusion inclusion is at is at Level Level 2 2 check check online online to to see see when when their their NCEA NCEA & 3. & 3. Certificate Certificate has has been been awarded. awarded. The The NZIM NZIM Record Record of of Learning Learning is also is also a a NB: NB: The The student student will will bebe awarded awarded thethe NCEA NCEA record record of of NCEA NCEA credit credit equivalents equivalents forfor thethe Certificate, Certificate, which which will will bebe mailed mailed to to them, them, courses courses students students have have passed. passed. Students Students even though though thethe credit credit inclusion inclusion results results may may claim claim 1010 credits credits into into NCEA NCEA Level Level 2 or 2 or even NOT NOT show show upup onon thethe student student ‘Record ‘Record of of Level Level 3 certificates 3 certificates forfor each each course course passed, passed, dodo Learning’ from from NZQA. NZQA. upup to to 8080 credits credits total. total. Students Students may, may, if they if they Learning’ wish, wish, claim claim thethe credits credits forfor upup to to two two years years after after thethe year year in in which which they they have have passed passed UNIVERSITY UNIVERSITY ENTRANCE ENTRANCE thethe course. course. ForFor instance instance a student a student may may NZIM NZIM Certificate Certificate in in Management Management courses courses pass pass thethe course course in in Year Year 1212 butbut claim claim thethe may may provide provide 1414 level level 3 credits 3 credits in in a third a third credits credits in in Year Year 13.13. approved approved subject subject area, area, asas long long asas students students See See NZQA NZQA website website http://www.nzqa. http://www.nzqa. have have gained gained literacy literacy and and numeracy numeracy and and govt.nz/about-us/our-role/legislation/ govt.nz/about-us/our-role/legislation/ other other entry entry requirements requirements in in two two other other nzqa-rules/secondary-schoolsnzqa-rules/secondary-schoolsapproved approved subjects. subjects. Universities Universities may may then then supporting-information/credit-inclusion/ supporting-information/credit-inclusion/ consider consider students students to to have have reached reached thethe new-zealand-institute-of-managementnew-zealand-institute-of-managementuniversity university entrance entrance standard standard and and they they may may certificate-of-management certificate-of-management bebe admitted admitted adad eundem eundem statum statum at at entrance entrance level. level. This This recognition recognition is at is at thethe discretion discretion of of thethe universities. universities. HOW HOW TOTO CLAIM CLAIM THE THE CREDIT CREDIT count count towards towards University University Entrance, Entrance, and and forfor credit credit inclusion inclusion to to NCEA NCEA Certificates. Certificates. INCLUSIONS INCLUSIONS Further Further details details can can bebe obtained obtained from from thethe NZIM NZIM website website http://www.nzim.co.nz/site/ http://www.nzim.co.nz/site/ If students If students dodo notnot have have enough enough students/default.aspx students/default.aspx credits credits from from NCEA NCEA unit unit standards standards and and achievement achievement standards standards to to bebe awarded awarded their their NCEA NCEA Certificate, Certificate, they they need need to to apply apply forfor credit credit inclusions. inclusions. The The student student will will need need to to approach approach thethe school school to to apply apply to to NZQA NZQA forfor credit credit inclusions inclusions onon thethe student’s student’s behalf. behalf. >> www.nzim.co.nz www.nzim.co.nz 1313 NZIM NZIM CERTIFICATE CERTIFICATE QUALIFICATIONS QUALIFICATIONS NZIM CERTIFICATE IN PRACTICE MANAGEMENT (HEALTH) NZIM CERTIFICATE IN PRACTICE MANAGEMENT (HEALTH) NZIM NZIMCERTIFICATE CERTIFICATEININPRACTICE PRACTICEMANAGEMENT MANAGEMENT (HEALTH) (HEALTH) INTRODUCTION INTRODUCTION business computing, asas well asas thethe specific business computing, well specific processes of of managing a health practice. processes managing a health practice. The The Practice Practice Managers Managers and and Administrators Administrators Assessments will relate to to thethe jobjob and thethe Assessments will relate and Association Association of of New New Zealand Zealand (PMAANZ) (PMAANZ) issues encountered onon a day-to-day basis. issues encountered a day-to-day basis. and and NZIM NZIM Inc. Inc. have have developed developed thethe NZIM NZIM There areare nono academic pre-requisites. It is There academic pre-requisites. It is Certificate Certificate in in Practice Practice Management Management forfor people new to to thethe role, or or who designed people new role, who (Health) (Health) asas anan introductory introductory health health practice practice designed areare new to to tertiary study. AllAll participants new tertiary study. participants management management qualification. qualification. will have ready access to to health practices will have ready access health practices This This certificate certificate has has been been designed designed oror other suitable environments asas a a other suitable environments specifically specifically forfor managers managers currently currently condition of of their enrolment. condition their enrolment. working working in in medical medical or or health health practices. practices. It It Students need to to undetake allall five papers: Students need undetake five papers: is expected is expected that that allall participants participants will will have have ready ready access access to to health health practices practices or or other other 805 to to Management 805 Introduction Introduction Management suitable suitable environments environments asas a condition a condition of of 808 to to Accounting 808 Introduction Introduction Accounting their their enrolment. enrolment. This This qualification qualification is a is50 a 50 credit credit level level four four qualifcation qualifcation and and is NZQA is NZQA approved. approved. It It consists consists of of four four papers papers from from thethe NZIM NZIM Certificate Certificate in in Management, Management, together together with with a specialist a specialist course course called called introduction introduction to to Management Management of of Health Health Practices. Practices. 809 Resources II: II: Personnel 809 Human Human Resources Personnel Practice Practice 816 Computing 816 Business Business Computing 824 to to Management of of 824 Introduction Introduction Management Health Practices Health Practices Students who have successfully completed Students who have successfully completed COURSE COURSE DESCRIPTION DESCRIPTION AND AND ENTRY ENTRY thethe appropriate papers from thethe NZIM appropriate papers from NZIM TOTO THE THE COURSE COURSE Certificate in in Management may apply Certificate Management may apply This This 5050 credit credit level level 4 Certificate 4 Certificate has has been been designed designed specifically specifically forfor managers managers currently currently working working in in medical medical oror health health practices, practices, to to provide provide them them with with thethe basic basic management management skills skills to to manage manage a small a small to to medium medium heath heath or or medical medical practice. practice. It introduces It introduces management management and and human human resource resource practices, practices, accounting, accounting, and and 1414 >> www.nzim.co.nz www.nzim.co.nz to to have these credited to to thethe Certificate have these credited Certificate in in Practice Management (Health) Practice Management (Health) qualification. qualification. You may alternatively apply forfor some of of thethe You may alternatively apply some NZIM Certificate in in Management courses NZIM Certificate Management courses with a polytechnic or or other provider that with a polytechnic other provider that suits you. suits you. NZIM NZIM CERTIFICATE CERTIFICATE QUALIFICATIONS QUALIFICATIONS 801 801 EMPLOYMENT EMPLOYMENT RELATIONS RELATIONS Overview Overview of of employment employment relations relations · Roles · Roles of of employers, employers, employees employees and and other other parties parties · Economic, · Economic, legislative legislative and and political political contexts contexts · Employment · Employment agreements agreements · · Bargaining Bargaining · Equity · Equity and and industrial industrial democracy democracy · Disputes · Disputes and and grievances grievances 802 802 INTRODUCTION INTRODUCTION TOTO MARKETING MARKETING Introduction Introduction to to marketing marketing concepts concepts · Environmental · Environmental factors factors affecting affecting marketing marketing decisions decisions · The · The nature nature of of thethe marketing marketing process process · The · The marketing marketing mix mix · The · The product product · · Requirements Requirements of of a marketing a marketing plan plan · Preparation · Preparation of of a plan a plan 803 803 HUMAN HUMAN RESOURCES RESOURCES I: PEOPLE I: PEOPLE ATAT WORK WORK The The nature nature of of work work · Work · Work environments environments · Relationships · Relationships and and structures structures · Processes · Processes forfor allocating allocating work work · Motivators · Motivators · Organisational · Organisational change change · Personal · Personal health health and and safety safety 805 805 INTRODUCTION INTRODUCTION TOTO MANAGEMENT MANAGEMENT Definition Definition of of management management roles roles · Principles · Principles of of management management theory theory · · Characteristics Characteristics of of effective effective managers managers · Four · Four management management functions functions · Planning · Planning function function · Organising · Organising function function · Leadership · Leadership function function · Control · Control function function 806 806 APPLIED APPLIED ECONOMICS ECONOMICS Economic Economic concepts concepts and and terminology terminology · Economic · Economic decision-making decision-making · Interaction · Interaction between between sectors sectors of of thethe economy economy · Supply · Supply and and demand demand · Money · Money in in anan economy economy · · Savings Savings and and investment investment · International · International trade trade · Current · Current economic economic issues issues 807 807 INTRODUCTION INTRODUCTION TOTO FINANCIAL FINANCIAL SERVICES SERVICES Ways Ways of of obtaining obtaining income income · Banking · Banking processes processes and and products products · Ways · Ways of of investing investing · Insurance · Insurance · Taxation · Taxation · Budgeting · Budgeting and and financial financial planning planning · Consumer · Consumer rights rights · · Developing Developing a financial a financial plan plan NB: NB: This This paper paper is is also also offered offered asas thethe Young Young Enterprise Enterprise Trust Trust Financial Financial Literacy Literacy programme. programme. NZIM CERTIFICATE -‐ PAPER DESCRIPTIONS (FOR CERT MGT, CSBM, CLCM) NZIM CERTIFICATE -‐ PAPER DESCRIPTIONS (FOR CERT MGT, CSBM, CLCM) NZIM NZIMCERTIFICATE CERTIFICATE- PAPER - PAPERDESCRIPTIONS DESCRIPTIONS (FOR (FORCERT CERTMGT, MGT,CSBM, CSBM,CLCM) CLCM) 808 808 INTRODUCTION INTRODUCTION TOTO ACCOUNTING ACCOUNTING Accounting Accounting terms terms and and concepts concepts · The · The accounting accounting environment environment and and accounting accounting systems systems · Introduction · Introduction to to financial financial accounting accounting · Basic · Basic records records · The · The accounting accounting equation equation · Revenue · Revenue statements statements and and balance balance sheets sheets · Interpretation · Interpretation of of financial financial statements statements · Developing · Developing budgets budgets forfor non-complex non-complex situations situations >> www.nzim.co.nz www.nzim.co.nz 1515 NZIM NZIMCERTIFICATE CERTIFICATE- PAPER - PAPERDESCRIPTIONS DESCRIPTIONS (FOR (FORCERT CERTMGT, MGT,CSBM, CSBM,CLCM) CLCM) NZIM CERTIFICATE -‐ PAPER DESCRIPTIONS (FOR CERT MGT, CSBM, CLCM) continued NZIM CERTIFICATE -‐ PAPER DESCRIPTIONS (FOR CERT MGT, CSBM, CLCM) continued CONTINUED CONTINUED 809 809 HUMAN HUMAN RESOURCES RESOURCES II: II: PERSONNEL PERSONNEL PRACTICE PRACTICE Human Human resource resource management management functions functions and and procedures procedures · Styles · Styles and and skills skills · · Planning Planning functions functions · Staffing · Staffing functions functions · Performance · Performance management management functions functions · · Development Development functions functions · Reward · Reward functions functions · Analysing · Analysing effectiveness effectiveness 810 810 INTRODUCTION INTRODUCTION TOTO LAW LAW Legal Legal terms terms and and concepts concepts · Functions · Functions of of parliament, parliament, government government and and legal legal agencies agencies · Personal · Personal and and workplace workplace responsibilities responsibilities · Legal · Legal entities entities · Legal · Legal contracts contracts · Courses · Courses of of action action relating relating to to specific specific issues issues · Treaty · Treaty of of Waitangi Waitangi · · Applying Applying law law in in business business 811 811 INTRODUCTION INTRODUCTION TOTO COMPUTING COMPUTING Structure Structure and and functions functions of of computer computer systems systems · File · File management management and and networking networking functions functions · Word · Word processing processing software software functions functions · Databases · Databases · Spreadsheet · Spreadsheet · Use · Use of of email email and and internet internet NB: NB: The The National National Certificate Certificate in in Computing Computing Level Level 3 may 3 may bebe credited credited into into this this paper. paper. 812 812 WORKPLACE WORKPLACE COMMUNICATION COMMUNICATION Communication Communication in in personal personal and and workplace workplace situations situations · Appropriate · Appropriate forms forms of of communication communication · Variety · Variety of of verbal verbal and and non-verbal non-verbal techniques techniques · Appropriate · Appropriate formats formats and and protocols protocols · Communication · Communication strategies strategies 814 814 BUSINESS BUSINESS STATISTICS STATISTICS Terminology Terminology of of business business statistics statistics · Use · Use of of statistical statistical techniques techniques asas a planning a planning and and management management tool tool · Sources · Sources and and types types of of data data · Using · Using financial financial mathematics mathematics · · Statistical Statistical analyses analyses · Contribution · Contribution of of statistical statistical analysis analysis to to business business performance performance 815 815 QUALITY QUALITY MANAGEMENT MANAGEMENT Terminology, Terminology, principles, principles, concepts concepts of of quality quality management management · Typical · Typical elements elements of of a a quality quality culture culture · Components · Components of of a quality a quality management management system system · Features · Features of of major major quality quality management management systems: systems: ISO, ISO, QAC, QAC, TQM TQM · Processes · Processes forfor quality quality management management · · Processes Processes forfor quality quality improvement improvement 816 816 BUSINESS BUSINESS COMPUTING COMPUTING Application Application of of computer computer skills skills and and software software in in workplace workplace environment environment · Performing · Performing investigations investigations · Proposing · Proposing solutions solutions · Creating · Creating examples examples · Verifying · Verifying feasibility feasibility of of solutions solutions 817 817 INFORMATION INFORMATION SYSTEMS SYSTEMS Information Information needs needs of of workplaces workplaces · Nature · Nature and and uses uses of of information information systems systems · · Networking Networking components components · Integrity · Integrity of of data data · Maintenance · Maintenance · Planning · Planning a system a system 1616 >> www.nzim.co.nz www.nzim.co.nz 820 820 LEADERSHIP LEADERSHIP Current Current leadership leadership concepts concepts · Analyse · Analyse leadership leadership practice practice (NZ (NZ context) context) · Explore · Explore own own leadership leadership capability capability · Develop · Develop action action plans plans to to improve improve individual individual leadership leadership skills. skills. 822 822 MANAGING MANAGING SMALL SMALL PROJECTS PROJECTS Defining Defining and and scoping scoping thethe project project · Planning · Planning processes processes · Task · Task analysis analysis · Resourcing · Resourcing and and budgeting budgeting · Controls · Controls · Risk · Risk management management · Implementation · Implementation and and review review 824 824 INTRODUCTION INTRODUCTION TOTO MANAGEMENT MANAGEMENT OFOF HEALTH HEALTH PRACTICES PRACTICES Orientation Orientation to to Practice Practice Management Management · Specific · Specific Operational Operational requirements requirements · · Recording Recording and and Reporting Reporting · Financial · Financial Management Management · Understanding · Understanding of of thethe Health Health System System NB: NB: This This paper paper is is only only available available forfor thethe NZIM NZIM Certificate Certificate in in Practice Practice Management Management (Health). (Health). See See page page 1414 forfor further further details. details. 836 836 ENTERPRISE ENTERPRISE RESEARCH RESEARCH PROJECT PROJECT Forming Forming work work teams teams · Defining · Defining goals goals · Defining · Defining operating operating procedures procedures · Identifying · Identifying product product · Developing · Developing a business a business plan plan · Developing · Developing a marketing a marketing plan plan · Self · Self assessment assessment · Accounting · Accounting · Putting · Putting plans plans into into practice practice · Winding · Winding upup thethe enterprise enterprise · · Reporting Reporting onon progress progress · Evaluating · Evaluating performance performance NB: NB: This This paper paper is is also also offered offered asas thethe Young Young Enterprise Enterprise Trust Trust (formerly (formerly Enterprice Enterprice NZNZ Trust) Trust) Young Young Enterprise Enterprise Scheme Scheme (YES). (YES). 851 851 PRINCIPLES PRINCIPLES OFOF SMALL SMALL BUSINESS BUSINESS MANAGEMENT MANAGEMENT Self-employment Self-employment · Characteristics · Characteristics of of small small business business · External · External factors factors · Assistance · Assistance programmes programmes and and specialist specialist services services · Ownership · Ownership options options · Business · Business structures structures · · Acquiring Acquiring a small a small business business · Finance · Finance and and funding funding · Legal · Legal requirements requirements NB: NB: Students Students may may gain gain credit credit forfor this this paper paper onon completing completing unit unit standards standards 1989 1989 and and 1990. 1990. NZIM CERTIFICATE -‐ PAPER DESCRIPTIONS (FOR CERT MGT, CSBM, CLCM) continued NZIM CERTIFICATE -‐ PAPER DESCRIPTIONS (FOR CERT MGT, CSBM, CLCM) continued 819 819 PROBLEM PROBLEM SOLVING SOLVING AND AND DECISION DECISION MAKING MAKING Range Range of of tools tools forfor problem-solving problem-solving and and decision-making, decision-making, including including decision decision grid, grid, decision decision tree, tree, force force field field analysis, analysis, swot swot analysis, analysis, mind-mapping, mind-mapping, sociometric sociometric exercises, exercises, brainstorming, brainstorming, etcetc 852 852 ESTABLISHING ESTABLISHING A SMALL A SMALL BUSINESS BUSINESS Identifying Identifying opportunities opportunities · Developing · Developing a business a business concept concept · Determining · Determining start-up start-up costs costs · Defining · Defining operational operational requirements requirements · Writing · Writing a business a business proposal proposal NB: NB: Students Students may may gain gain credit credit forfor 852 852 and and 853 853 onon completing completing unit unit standards standards 1991, 1991, 19024, 19024, 1992 1992 and and 1993. 1993. >> www.nzim.co.nz www.nzim.co.nz 1717 NZIM NZIMCERTIFICATE CERTIFICATE- PAPER - PAPERDESCRIPTIONS DESCRIPTIONS (FOR (FORCERT CERTMGT, MGT,CSBM, CSBM,CLCM) CLCM) NZIM CERTIFICATE -‐ PAPER DESCRIPTIONS (FOR CERT MGT, CSBM, CLCM) continued NZIM CERTIFICATE -‐ PAPER DESCRIPTIONS (FOR CERT MGT, CSBM, CLCM) continued CONTINUED CONTINUED 853 853 OPERATING OPERATING A SMALL A SMALL BUSINESS BUSINESS Establishing Establishing anan ethical ethical framework framework · Accounting · Accounting and and reporting reporting systems systems · Marketing · Marketing strategies strategies · Controlling · Controlling production production · Managing · Managing people people · Managing · Managing a facility a facility · · Merchandising Merchandising · Risk · Risk · Operating · Operating plans plans and and controls controls Students Students may may gain gain credit credit forfor 852 852 and and 853 853 onon completing completing unit unit standards standards 1991, 1991, 19024, 19024, 1992 1992 and and 1993. 1993. 854 854 LAW LAW AND AND SMALL SMALL BUSINESS BUSINESS The The legal legal environment environment · Nature · Nature of of legal legal contracts contracts · Laws · Laws relevant relevant to to small small business business · Resolving · Resolving workplace workplace issues issues 855 855 PLANNING PLANNING FOR FOR IMPROVED IMPROVED PERFORMANCE PERFORMANCE Review Review of of operating operating results results · Responding · Responding to to environmental environmental change change · Crisis · Crisis management management · Marketing · Marketing · Public · Public relations relations · Developing · Developing a strategic a strategic plan plan 880 880 LANGUAGE LANGUAGE AND AND CULTURE CULTURE The The language language of of business business · Business · Business communication communication · Understanding · Understanding New New Zealand Zealand culture culture · Understanding · Understanding business business culture culture · Working · Working in in teams teams · Researching · Researching · · Making Making a presentation a presentation NB: NB: This This 2020 credit credit module module is is only only available available forfor thethe CLCM. CLCM. 1818 >> www.nzim.co.nz www.nzim.co.nz