Beyond Budgeting Round Table Forecasting at M. D. Anderson Cancer Center April 2012 Juan C. Castro AVP, Financial Planning & Analysis About M.D. Anderson Who We Are • The mission of The University of Texas M. D. Anderson Cancer Center is to eliminate cancer in Texas, the nation and the world through outstanding programs that integrate patient care, research and prevention, and through education for undergraduate and graduate students, trainees, professionals, employees and the public. • Marking nearly seven decades of Making Cancer History®, M. D. Anderson is located in Houston on the campus of the Texas Medical Center. We are proud to be one of the world’s most respected centers devoted exclusively to cancer patient care, research, education and prevention. • The Texas Legislature created M. D. Anderson in 1941 as a component of The University of Texas System. The institution is one of the nation’s original three comprehensive cancer centers designated by the National Cancer Act of 1971. 3 Who We Are • Patient Care - In Fiscal Year 2009, more than 96,000 people – over onethird of them new patients – sought the high quality care that has made M. D. Anderson so widely respected. Of those patients, more that 11,000 participated in clinical trials exploring novel treatments, the largest such program in the nation. • Research - At M. D. Anderson, important scientific knowledge gained in the laboratory is rapidly translated into clinical care. The research program is considered one of the most productive in the world aimed solely at cancer. 4 Who We Are • Education - More than 6,300 trainees, including physicians, scientists, nurses and allied health professionals, took part in educational programs at M. D. Anderson in FY09. The institution awards bachelors degrees in seven allied health disciplines and, in collaboration with the UT Health Science Center at Houston, awards M.S. and Ph.D. degrees at the UT Graduate School of Biomedical Sciences. • In addition, thousands of health professionals participate in continuing education and distance-learning opportunities. M. D. Anderson also provides education programs for healthy individuals, those at risk of cancer, patients, survivors and caregivers. • Prevention - The Division of Cancer Prevention and Population Sciences at M. D. Anderson continues to set the standard in cancer prevention research and the translation of new knowledge into innovative, multidisciplinary care for patients, survivors and people at average of elevated risk of developing cancer. 5 Financial Planning Process Financial & Capital Planning Process Economic Forecasting Model Regents’ Budget Long Range Plan Process begins August and culminates in December Business Strategy Validation Process begins August and culminates in December Targets assigned /aligned Quarterly Rolling Forecasts Timely allocation of resources Long-Term Capital Plan Process begins February/March and culminates in March/April depending on legislative session Adjust Strategy Ongoing Investment Optimization decision Annual Plan Timely allocation of resources Annual Operating & Capital Budget Process begins June and culminates in 7 August Guiding Principles M. D. Anderson Framework for Planning • Make data-driven decisions • Focus investments on core mission areas • Maintain optimal patient care/research balance • Ensure supporting cash flows are adequate prior to making obligations for nonmargin producing expenditures • Plan for the long term; ensure financial stability: balance expenditures on core operational and capital projects with investments to strengthen our financial position (liquidity ratios) • Ensure approved assumptions are implemented and key performance indicators follow desired trends 9 Traditional Annual Budget Approach Traditional Annual Budget Process • “If you don’t spend it…you’ll lose it” • Time-consuming process that creates an inflexible 12-month contracted goal – work towards the goal, not the current business problems • In today’s fast changing and highly competitive environment, annual budgets rapidly become obsolete • Discussions usually center on the justification of budget increases over prior year • The annual budget process doesn’t motivate the right behavior 11 Rolling Forecasts Rolling Forecasts Benefits • Driver-based quarterly rolling forecasts will facilitate performance analysis • Allows the modeling of corrective actions to be taken or recovery plans to be implemented during the current year • Allows for targets to move as conditions change • Quarterly rolling forecasts will confirm, validate, & ultimately drive the Economic Forecasting Model • Eliminates the annual mindset and emphasizes business functions as an ongoing process • The annual budget gets set based on the rolling forecasts 13 Rolling Forecasts Challenges • New process represents major culture change • End user acceptance & support • Framing well-defined calendar & establishing process guidelines to accommodate continuous planning • Obtaining management approval & input on a continuous basis for completed forecasts • Technology: System enhancements and performance 14 Rolling Forecasts Current Process • Refresh 6-year forecasting model of key clinical metrics and drivers on a quarterly basis (EFM) • Refresh a monthly forecasting model of daily key clinical metrics and drivers on a weekly basis • Refresh a rolling 12-month trend model of key clinical metrics and drivers • Focus on divisional driver-based metrics and performance ratios • Forecast assumptions and results are communicated with division leadership • Annual budget targets are developed based on metric-based forecasts 15 Rolling Forecasts Quarterly EFM Refresh EFM Sample Template 17 EFM Sample Template (cont’d) 18 EFM Sample Report Operational Efficiency 19 EFM Sample Report Key Performance indicators 20 Rolling Forecasts Weekly Clinical Metric Refresh Forecast Template Sample Daily Clinical Metrics 22 Forecast Template Sample (cont’d) Daily Clinical Metrics 23 Forecast Report Sample Clinical Metrics 24 Rolling Forecasts KPI – Monthly Trend Graphs Forecast Report Sample KPI – Monthly Trends 26 Annual Budgets vs. Rolling Forecasts Rolling Forecasts Traditional Annual Budgeting Annual Process (12 months only) vs. Continuous Monitoring Focuses on $ Margin Target vs. Focuses on Performance Indicators Limits flexibility vs. Flexibility to Model as business conditions change Usually results in a % Inc over PY vs. Facilitates Performance Analysis 27