NAVFAC PACIFIC
2010 NAVFAC PACIFIC DESIGNER & BUILDER SYMPOSIUM
HIGHLIGHTS OF THE QUALITY CONTROL (QC)
SPECIFICATIONS
&
CONSTRUCTION QUALITY MANAGEMENT (CQM)
LESSONS LEARNED AND CHALLENGES
1 December 2010
Steven Agena, P.E.
Dennis Tanaka, P.E.
Agenda
•NAVFAC QC Specifications
–Current NAVFAC QC Specs/Requirements
–Where to Find Specs
–CQM Fundamentals
–Comparison of QC Specs
•CQM Lessons Learned and Challenges
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NAVFAC Pacific Construction Division
NAVFAC PACIFIC
2010 NAVFAC PACIFIC DESIGNER & BUILDER SYMPOSIUM
HIGHLIGHTS OF THE QUALITY CONTROL
SPECIFICATIONS
1 December 2010
Steven Agena, P.E.
Current NAVFAC Quality Control
Specifications/Requirements
NAVFAC uses the Unified Facilities Guide Specifications
(UFGS) from the Department of Defense (DOD) and military
services Unified Facilities Criteria (UFC) program.
The objective of the UFC program is to streamline the
military criteria system by eliminating duplication of
information, increasing reliance on private-sector
standards, and creating a more efficient criteria
development and publishing process.
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NAVFAC Pacific Construction Division
Current NAVFAC Quality Control
Specifications/Requirements
Design Bid Build (DBB):
•UFGS-01 45 00.00 20 NAVFAC Quality Control
–Normally used for large projects, small complex projects
•UFGS-01 45 00.10 20 NAVFAC Quality Control for Minor Construction
–Small projects, repair & maintenance work
–Low risk/complexity
Design Build (DB):
•UFGS-01 45 00.05.20 Design and Construction Quality Control
–Normally used for large projects, small complex projects
–Used in Standard Template, 9 Model Request for Proposal (RFP)
Templates
•Small Project Design-Build template - Part 2 General Requirements
–$750K - $3.5M: Depends – low complexity/routine construction (ex.
warehouse additions, utility enclosure, recreation facilities, etc.)
–<$750K: Yes – non-complex
NAVFAC makes final decision which spec to use
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NAVFAC Pacific Construction Division
Where To Find Specifications
•Whole Building Design Guide (WBDG) Web Site
www.wbdg.org/ - website was revised
Department
of Defense
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NAVFAC Pacific Construction Division
Where To Find Specifications
•WBDG Department of Defense
–Unified Facilities Guide Specifications (UFGS)
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NAVFAC Pacific Construction Division
Where To Find Specifications
Unified Facilities Guide Specifications (UFGS)
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NAVFAC Pacific Construction Division
Where To Find Specifications
Unified Facilities Guide Specifications (UFGS)
(USACE)
(NAVFAC)
(NASA)
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NAVFAC Pacific Construction Division
Where To Find Specifications
•WBDG Department of Defense
–NAVFAC Design Build Master
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NAVFAC Pacific Construction Division
Where To Find Specifications
NAVFAC Design-Build Request For Proposal
–Standard Template
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NAVFAC Pacific Construction Division
Where To Find Specifications
NAVFAC Design-Build Request For Proposal
–Model Request for Proposal: 9 Templates
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NAVFAC Pacific Construction Division
Construction Quality Management Fundamentals
From the CQM for Contractors Training:
•CQM is the performance of tasks, which ensure that
construction is performed according to plans and
specifications, on time, within a defined budget, and a
safe work environment
•Quality is conformance to properly developed
requirements
– The designer establishes the quality standards
– The contractor controls the quality of the work
– The purpose of CQM is the Government’s efforts, separate
from, but in coordination and cooperation with the
contractor, to assure that the quality set by the plans and
specifications is achieved
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NAVFAC Pacific Construction Division
Construction Quality Management Fundamentals
From the CQM for Contractors Training (cont.):
•Contractor Quality Control: The primary function of CQC
is to ensure that the completed project meets all quality
requirements of the contract
•Government Quality Assurance: The means by which the
Government protects its interest through reviews,
inspections, and tests to assure that CQC is working
effectively, and that the end product complies with the
quality established by the contract
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NAVFAC Pacific Construction Division
Construction Quality Management Fundamentals
•Underlying principals
–Contractor is responsible for Quality Control
•Contractor required to have a QC Manager on the job site during
construction work or testing.
•QC Manager requires current CQM for Contractors Certificate
–Government is responsible for Quality Assurance
•We do Construction Quality Management (CQM)
–Want Contractor and Government to be proactive instead
of reactive
–Prevent mishaps and deficiencies from occurring
–Not rely on inspection to achieve required quality
CQM = QC + QA
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NAVFAC Pacific Construction Division
What Has Changed Since Last Year
DBB:
•UFGS-01 45 02 NAVFAC Quality Control (Nov 2009)
–Superseded by UFGS-01 45 00.00 20 (Feb 2010)
–No changes to content
•UFGS-01 45 02.10 NAVFAC Quality Control for Minor
Construction (Nov 2008)
–Superseded by UFGS-01 45 00.10 20 (Feb 2010)
–No changes to content
DB:
•UFGS-01 45 00.05 20 Design and Construction Quality Control
(Nov 2010 – Nov 2007? date shown)
–No changes to content
•Small Project Design-Build Template - Part 2 General
Requirements (2009)
–No changes for QC
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NAVFAC Pacific Construction Division
Quality Control Plan
Important points
•DBB:
–Acceptance of the QC Plan is required prior to the start of
construction
–Only on-site work authorized prior to acceptance is
mobilization of trailers, temporary utilities, and surveying
•DB:
–The Contractor shall perform no design until the Design Quality
Control (DQC) Plan is approved and no construction until the
CQC Plan is approved.
–DQC Plan: Submit prior to Post Award Kickoff (PAK) meeting
•All Plans shall be unique to the contract, not a corporate quality
control plan
•Treat as “living documents”
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NAVFAC Pacific Construction Division
Comparison of Quality Control Specifications
All DBB and DB project require three stage inspection
process:
1) Punch-out Inspection
2) Pre-Final Inspection
3) Final Inspection
DBB: Inspections are listed and defined in the specifications
DB: Inspections are listed but NOT defined in the
specifications
Suggestion:
•For DB contracts, follow definitions used in DBB specs.
Definitions provides goal of inspections, when, who leads
and who attends.
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NAVFAC Pacific Construction Division
Completion Inspections
Completion Inspections
•Punch-Out Inspections
•Contractor responsibility [QC Mgr & Commishing Authority
(CA)]
•Non-conforming work noted on Rework Items List (one list),
including when deficiencies will be completed
•Contractor informs Government when all deficiencies
corrected
•Pre-Final Inspection
•Facilities Engineering and Acquisition Division
(FEAD)/Resident Officer in Charge of Construction (ROICC)
staff and contractor (QC Mgr & CA) participates
•Non-conforming work noted on Rework Items List
•Deficiencies corrected before request for Final Inspection
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NAVFAC Pacific Construction Division
Completion Inspections
Completion Inspections (cont.)
•Final Inspection
•Contractor notifies Contracting Officer at least 14 calendar
days prior to final acceptance inspection date
•Contractor states within notice that all items previously
identified will be corrected by Final Inspection
•FEAD/ROICC staff, Support Command, contractor (QC Mgr,
CA & Project Superintendent) participates
•No Surprises!!
•“Failure of the contractor to have all contract work acceptably
complete for this inspection will be cause for the Contracting
Officer to bill the Contractor for the Government’s additional
inspection cost in accordance with the Contract Clause
entitled “Inspection of Construction”.”
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NAVFAC Pacific Construction Division
Inspection
•By contract clause, Contractor should be inspecting their work
–In Follow-Up Phase:
• Ensure the work is in compliance with Contract requirements
• Maintain the quality of workmanship required
• Ensure that rework items are being corrected
• Assure manufacturers reps have performed necessary inspections…
•QC does not replace inspections, but should minimize
inspection efforts and potential rework
–Old adage “measure twice, cut once”
•Government does not currently use construction inspectors
–We still inspect
•It’s the Government’s right
•To ensure that the Contractor’s QC Program is working
•That the end product complies with the quality established by the
contract
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NAVFAC Pacific Construction Division
Bottom line:
Construction Quality Management
(CQM) is our foundation!
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NAVFAC Pacific Construction Division
Any Questions?
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NAVFAC Pacific Construction Division
NAVFAC PACIFIC
2010 NAVFAC PACIFIC DESIGNER & BUILDER SYMPOSIUM
CONSTRUCTION QUALITY MANAGEMENT (CQM)
LESSONS LEARNED AND CHALLENGES
Dennis Tanaka, P.E.
1 December 2010
Construction Quality Management
Lessons Learned & Challenges
Discussion Topics
•Contractor’s Proposal
•Quality Control (QC) Manager
•Alternate QC Manager
•QC Plan Changes
•Environmental Protection Plan
•Design Quality Control (DQC) Plan
•3-Week Look Ahead Schedule
•Buy American Act
•Fire Protection System
•Completion Inspections
•As-Built Drawings
•Too Much Oversight !!
•Performance Improvements
•QC + QA = CQM
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LEED – separate session
NAVFAC Pacific Construction Division
1 Dec 2010
Lessons Learned
•Contractor’s Proposal
Requirement: Contractor’s proposal
becomes part of contract requirements
•Used in selection process/Govn’t
paying for these items
Example: QC Manager
qualifications (experience/
education)
Lesson learned:
•QC Plan/QC staff does not reflect
Contractor’s proposal
•Change of personnel going back to
original contract requirement
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NAVFAC Pacific Construction Division
Specification
Proposal
QC Plan
1 Dec 2010
Lessons Learned
•Quality Control (QC) Manager
Corporate
Officer
Requirement: QC Manager reports to
Superintendent
•NF PAC requirement
•Both held accountable
Lesson learned: Reporting chain not
consistent, often QC Manager reports to
corporate official
Superintendent
NAVFAC Quality Control Specifications:
• 01 45 00.00 20 Quality Control
• 01 45 00.10 20 Quality Control for Minor
Construction
• 01 45 00.05 20 Design and Construction
Quality Control
QC Manager
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NAVFAC Pacific Construction Division
1 Dec 2010
Lessons Learned
•Alternate QC Manager
Requirement: The Alternate QC Manager will serve in the
absence of the QC Manager or oversee shift work
Lesson learned:
•Not available when needed
•Does not meet contract requirements
Ref: Quality Control Specifications
QC Manager
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Alternate QC
Manager
NAVFAC Pacific Construction Division
1 Dec 2010
Lessons Learned
•Quality Control Plan Changes
Requirement: Changes to plan must be submitted and
approved by the Contracting Officer
Lesson learned:
•Updates and changes not incorporated in plan
•Plan not updated
Ref: Quality Control Specifications
QC
Manager
Working at
Jobsite
Approved
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NAVFAC Pacific Construction Division
1 Dec 2010
Lessons Learned
•Environmental Protection Plan
Requirement: Changes to plan must be submitted and
approved by the Contracting Officer
Lesson learned: Actual project controls differs from approved
plan. Contract modifications not incorporated in plan.
Ref: Spec Section 01 57 19.00 20 Temporary Environmental
Controls
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NAVFAC Pacific Construction Division
1 Dec 2010
Lessons Learned
•Design Quality Control (DQC) Plan
Requirement: Design & construction must be completed in the
contract period
Lesson Learned:
•DQC Plans must be approved prior to start of design.
•Delays in approval of DQC Plan impacting construction
period.
Note: Contractors includes liquidated damages in contract w/ AEs
Construction Phase
LDs
Design phase
DQC Plan
approval
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Late approvals
NAVFAC Pacific Construction Division
1 Dec 2010
Lessons Learned
•3-Week Look Ahead Schedule
Requirement:
Submit a 3-Week Look Ahead Schedule
Lesson learned:
•Contractors fail to submit in required format
–Should provide detailed information (1 to 5 day duration).
Include prep & initial meetings, test, outages, critical safety
events.
–Should not be a slice out of the project schedule
–Prepare in MS Excel
•Important for short duration contracts
Info: Used by Govn’t staff as a time management tool
Ref: UFGS 01 32 17.00 20 Network Analysis Schedule
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NAVFAC Pacific Construction Division
1 Dec 2010
Lessons Learned
•Buy American Act
Requirement: Usage of domestic construction
materials in contracts performed in the United States.
Lesson learned:
•Many contractors not aware of requirement
•Many contractors don’t read requirements
•Believe in compliance … if you purchase from an American
supplier
•Costly error -> no compensation for $ and time
Ref: FAR Subpart 25.2 Buy American Act – Construction
Materials
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NAVFAC Pacific Construction Division
1 Dec 2010
Lessons Learned
•Fire Protection System
Requirement: A Registered Fire Protection Engineer (QC FPE)
shall witness all preliminary inspections. When complete QC
FPE will submit a signed certification to QC Manager.
Lesson learned:
•Systems are not ready when Government FPE arrives at the
jobsite to witness formal testing/acceptance.
•What about certification by QC FPE?
Ref: UFGS 01 45 00.05 20 Design and Quality Control
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NAVFAC Pacific Construction Division
1 Dec 2010
Lessons Learned
•Completion Inspections
Requirement:
Punch Out Inspection. Contractor
Pre-Final Inspection. Contractor + NAVFAC
Final Acceptance Inspection. Contactor + NAVFAC + Client
Lesson learned:
•Contractors not aware of their responsibility
•Only one punch list
Ref: Quality Control Specifications
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NAVFAC Pacific Construction Division
1 Dec 2010
Lessons Learned
•As-Built Drawings
Requirement:
As-Build drawings updated by QC Manager on a daily basis
Lessons learned:
•Not being maintained
•Misplaced or lost (walks away…)
•Drawings marked “As-Build Drawings”
•Drawings should be bound
Ref: Quality Control Specifications
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NAVFAC Pacific Construction Division
1 Dec 2010
Challenge
•Too Much Oversight
Requirement:
Example: QC Specialist/Inspector
Qualifications/Exper
Area of Responsibility
Third Party Inspector
Application of EFIS
(Exterior Design Institute) material
Frequency
Full time during
Construction
Challenge:
•Govn’t/AE sometimes over specifies QC requirements
•Govn’t/AE sometimes over specifies inspection – techn spec
Additional contract cost
Notify Contracting Officer during RFP period/prior to award
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NAVFAC Pacific Construction Division
1 Dec 2010
Challenge
•Performance Improvements
Requirement:
Complete contract within contract completion period
(NAVFAC Pacific AOR)
Challenge:
•NAVFAC not meeting internal goals. Within 5% cost & 10%
schedule of original contract amount.
Road Ahead:
•Paradigm change for NAVFAC, AEs & contractors
•Focus on pre-award, as well as post-award contract
construction management actions
•Incentivize contractors – evals & performance awards
•Continue increase use of performance-based DB contracts
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NAVFAC Pacific Construction Division
1 Dec 2010
Guiding Principle
•QC + QA = CQM
Requirement:
•Quality Control (QC) – contractor system to ensure that
completed project meets quality requirements of the
contract
•Quality Assurance (QA) – through reviews and
inspections the Government assures that the contractors
QC system is working effectively and end product
complies with quality established by the contract
•Construction Quality Management (CQM) - combined
efforts of the contractor and Government
Contractor and Government staff not aware of their role.
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NAVFAC Pacific Construction Division
1 Dec 2010
Any Questions?
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NAVFAC Pacific Construction Division
1 Dec 2010