11th Baltic Region Seminar on Engineering Education Tallinn, Estonia, 18-20 June 2007 2007 UICEE History, philosophy, and computer science – How to bring them together to develop an outstanding eLearning tool for a museum J. Mohnke & J. Sieck Fachhochschule für Technik und Wirtschaft – Universtity od Applied Sciences Berlin, Germany ABSTRACT: In this paper, we introduce the project EMIKA. EMIKA is a joint project between the Jewish Museum Berlin and the University of Applied Sciences FHTW Berlin in which a mobile information system for the museum has to be developed. Therefore, work in completely different areas has to be done in parallel and people with a completely different scientific background have to work together. After introducing the tasks EMIKA has to solve we evaluate interviews made with team members and talk about our experiences in finding ways to communicate within the team. All in all we want to give a contribution to a special focus of engineering education – teaching abilities to help engineers to understand what potentially non-technical co-workers do and to explain to non-engineers what engineers do. These skills are necessary to find a common language in multidisciplinary projects and to plan and coordinate all tasks. Last but not least they help to establish a pleasant working atmosphere – preconditions that must not be underestimated to be able to work successfully. . INTRODUCTION orientation in the building and in the exhibition itself. Furthermore, there are subject areas that are not sufficiently covered like the 20th century and current Jewish culture. Visitors often are interested in Jewish places in the city of Berlin as well – how to get there, what to see there. EMIKA wants to fill these gaps with developing special learning strategies and implement them using an indoor and outdoor mobile information system. “Good things have to be planed. The bad once happen by themselves.” Philip B. Crosby (1926-2001), quality management expert [10] Learning and studying with modern information and communication technologies has not only find its way into engineering, business, and natural sciences but also into many fields of culture and art. Computer kiosks in permanent exhibitions, audio guides, and websites have their place in the presentation concept of many galleries and museums around the world. We are going to talk about our first experiences within the work of EMIKA, about practical, organizational and other challenges. Especially those problems will be discussed which are interesting for engineers working in multidisciplinary teams of scientists, like how to coordinate the different types of work to get the results you want, how to apply what you have learned studying computer science to a special topic (like education and information in a museum), or how to talk with each other. In our opinion, those aspects should play one major role when training engineers for their different practical assignments after their study. In this paper we want to introduce the work of a joint project between the Jewish Museum Berlin and the University of Applied Sciences FHTW Berlin. The project is called EMIKA which is an abbreviation for the German title “ Entwicklung multimedialer, dynamischer Museumsinformationssysteme mit integrierten Funktionen zur Interaktion mit digitalen Kunstobjekten, individueller Ausstellungskataloggenerierung und Einbeziehung von Dienstleistungsangeboten”. Let us try to translate this; not word by word but by its meaning. EMIKA stands for 14 scientists: historians and philosophers specialized in different fields of Judaism, a designer, and computer scientists. Moreover, EMIKA is going to be the host for different project works for students studying Applied Computer Science at FHTW Berlin. Since the beginning of this year we work together to design and to build a mobile information system for the Jewish Museum in Berlin (http://juedisches-museum-berlin.de). The museum opened its doors in September 2001. Since then, it has been, with over 3,7 millions of visitors so far, one of the most popular places to see in Berlin. As visitor surveys show, people enjoy the architecture of the museum as well as the exhibition a lot. However, they often complain about missing help for EMIKA – STEP BY STEP TO AN INFORMATION SYSTEM USING MULTIMEDIA The goal of the EMIKA project is to develop a mobile information system for visitors of the Jewish Museum in Berlin. The idea is to guide a visitor through the exposition by telling her stories as a human guide would do. Therefore, the visitor might use a handheld rented by the museum or even her own handheld. Furthermore, it wants to give a visitor the possibility to prepare a visit via internet from home, to collect interesting information during the visit, and to deepen the experience afterwards by gaining even more information and collecting them on a personal website or printing out special catalog material. Also tours to places of Jewish history and 1 remembrance in Berlin shall be provided by the information system. All parts of this system will be connected by a common database using a wireless data network technique to transfer data to the respective handheld of a visitor. Last but not least, a service function which helps a visitor to find orientation in the building of the Jewish Museum is planed to be provided (see Figure 1 for a visualization of these ideas). tasks within the project more clearly: how much service work for the content team can be done without losing sight of the actual task? Experience: communication – talking and listening is the mother of success. Everybody has to bring in his/her strength and must not forget his/her rule in the game. Step 4: Continue to work. This is where we are right now. Right on the way of implementing a first prototype for an indoor guide for the Jewish Museum in Berlin. THE DAILY CHALLENGE OF MULTIDICIPLINARITY – FIRST EXPERIENCES AND OPINIONS After the first three month of project work we interviewed members of the EMIKA team to find out more about their personal opinions regarding to working within a multidisciplinary project. Note, that for most if not for all of them this has been the first multidisciplinary working experience. Interestingly, the content researchers and the designer that answered our questions said that they appreciate the empathy of the IT team to contribute to the success of the project by explaining things and that they still benefit from the introducing survey over IT problems regarding to the EMIKA project. They said, for them, the most important part is communication. Figure 1: The EMIKA Information System On our way to realize such a system we have gone the following steps so far. Let us consider the IT view of multidiciplinarity after three month of work. At first, we asked a more social question, which is: Step 0: The IT team of EMIKA meets in conclave together with other computer scientists from FHTW to become familiar with the topic and to collect preliminary work experiences made at FHTW that could be used for the project. By listening to the experiences of others, first strategies are discussed about how to work with multidicisplinarity . The conclusion is: We need to take care of, that completely different working styles and knowledge backgrounds have to be joined in the project. We are going to offer training sessions to our non-computer science co-workers to get them more familiar with our fields of working. Moreover, we are going to ask the content researchers in our group to teach us about their fields of work. What advice would you give computer scientists to prepare their work in multidisciplinary projects? The following overlook about the given answers speaks for itself: - Step 1: Content meets IT. This is the phase of introducing to each other, exchanging first ideas and former experiences. The IT team introduces itself by giving an overview about all techniques that will play a rule in the information system, and about what has to be considered when developing content for such a mobile information system. - Step 2: Evaluating other approaches. By reading different articles (for example, [1], [4], [5]) and visiting museums with interesting audio or multimedia using mobile guides, each with one content researcher and one computer scientist involved to get the two sides of the story. The results of these evaluations are presented to the whole group. Improve and increase the personal willingness for communication. Be prepared to talk to people with a different technical knowledge, which means work on trying to find a common language and having the patience and appreciation to clarify difficulties in understanding not at once but over a longer period of time. Avoid to be a total “Nerd” which means be open and interested in things that the others do. Be respectful of gaps in the IT-knowledge of noncomputer scientist and try to fill these gaps (for example by providing training courses non-computer scientists within the team). The willingness for cooperative learning and problem solving are key attitudes for any engineer in any project and they are especially important when working together with nonengineers. For all computer scientists asked for their opinion the EMIKA project has been the first or second practical working experience after their study at FHTW in Berlin. So, we also wanted to know how good they have felt prepared for the challenge of multidiciplinarity by asking: Step 3: The hard part has just begun. Content team needs to know more about IT preliminaries. The IT team needs to know more about tour concepts and how they will be realized. Both aspects have to be brought together for defining design concepts. The IT team supports this process by giving presentations of technology solutions that might be useful for the realization of the system. Furthermore, it has to clarify its 2 What abilities acquired during your study are helpful for the work with your non-engineering co-workers? What do you miss? multidisciplinary projects when entering the world of employment is pretty high. Here are the answers regarding to: ACKNOWLEGMENTS - project management in general: (+) The abilities learnt in project works together with other students of computer science, in internships, and other practical working experiences are very helpful. (-) However, non or just a minimum amount of multidisciplinary work was done during the study (if so, then mostly be accident). EMIKA is supported by the European Union, ESF2006000807. We also would like to thank all members of the EMIKA team for sharing their opinions and experiences with respect to the multidisciplinary of our project with us. REFERENCES 1. M. Schwarzer, Art & Gadgetry – The Future of the Museums Visit, Museums News, (July/August 2001). - software engineering in general: (+) The abilities learnt to use different techniques (like UML or Entity relationship modelling) to discuss functional specifications with non-engineers and to specify accumulating work can be used to talk in a “common language” with each other. (-) On both sides, the missing knowledge about the actual amount of work for different steps when solving a specific task and about the fact how much time it needs to establish a common basis for work is obvious. 2. Van Setten, Mark; Pokraev, Stanislav; Koolwaaij, Johan (2004): “Context-Aware Recommendations in the Mobile Tourist Application COMPASS”. In Proceedings of Adaptive Hypermedia 2004 (pp. 235-244). Eindhoven 3. Turowski, Klaus; Pousttchi, Kery, Mobile Commerce: Grundlagen und Techniken, Springer, Berlin 2004 4. Exploratorium Electronic Francisco (January 2005). - presentation techniques: (+) How to present own ideas, project results, knowledge was taught in a learning by doing manner during study and has been now very helpful in practical work. (-) The ability to explain the own know how to people without a respective background is very individual. Guide Book Forum, San 5. N.Proctor, Off Base or on Target? Pros and Cons of Wireless and location-aware applications in the museum, Proceedings of the ICHIM, Paris, (September 2005). 6. A. Fiedler, M. A. Herzog, J. Sieck. Mobile Information Systems and Mobile Learning. In: Is information technology shaping the future of higher education? Proceedings of the 12th Internatonal Conference of European University Information Systems, 347-353 (2006) The answers clearly show, that educating future engineers in the different parts of project work has been well done. However, multidisciplinarity was not part of the curriculum. All computer scientists interviewed would wish for more practical experiences with multidisciplinarity 7. J. Sieck, M.Herzog. Kultur und Informatik- Entwickler, Architekten und Gestalter der Informationsgesellschaft. Peter Lang Verlag (2006) 8. Herzog, M., Fiedler, A., Halbach, C., Sieck, J. (2006): Mobile Broker Platform. Positions- und situationsbezogene Auswahl und Nutzung multimedialer Dienste. In »Multimediale Technologien-Multimedia im E-Business und in der Bildung« Verlag Peter Lang 2006 CONCLUSIONS The facts that we have presented in this paper might be common sense. As for EMIKA, all team members have brought into the project their specific knowledge and enthusiasm to build an outstanding mobile information system for the Jewish Museum in Berlin. What we all have had to practice now is to talk to the others and to listen finding ways to figure out the problems that we have to solve together. For the computer scientists of the project, this means on one hand to explain technical things easily to their content researchers to get them used to the matter they work out their tours for. However, on the other hand they have to clarify the amount of work necessary to find solutions for specific problems and for implementation tasks (Not everything that can be easily explained can also be done in a minute.). There are no recipes for this. The way is learning by doing. EMIKA is an environment where those abilities can be practised in an open and relaxed atmosphere. What, if the situation is different -dead lines might be close, customers might be difficult. We think it is important to focus the interest of engineering education to those abilities since anybody who is involved in the training of engineers should be aware of there importance. Engineers should have possibilities to get their practical experiences with multidiciplinarity during their study time already. This is especially important in fields like computer science, where the probability to be involved in 9. J.E. Amadi-Echendu. Cognitive styles and curricula for training technical knowledge workers. In Proccedings of the 10th UICEE Annual Conference on Engineering Education (2007). 10. McK Wissen 20 – Das Magazin von McKinsey. 6. Jahrgang März UICEE Annual Confernce on Engineering Education (März 2007). 3