Learning outcomes Assessment criteria (New assessment criteria are highlighted in green) When awarded credit for this unit, a learner Assessment of this learning outcome will will: require a learner to demonstrate that they can: 1 Understand how organisations and projects are structured 1.1 differentiate between types of organisation structures highlighting advantages and disadvantages of each (including functional, matrix, project) Links to APMP syllabus edition 3.1 (items in italics and contained in brackets relate to specific topic coverage areas or provide further explanation? Specific areas of the APMP syllabus edition 3.1 (linked to APM Body of knowledge 5th edition) where Accredited Providers will have to review materials to ensure proper coverage of the updated syllabus content (4th edition syllabus aligned to APM Body of Knowledge 6th edition ). Areas in orange do not appear in the updated syllabus 6.7 organisation structure learning outcomes A. Distinguish between functional, matrix and project organisation structures. B. Explain the advantages and disadvantages of a functional organisation structures. C. Explain the advantages and disadvantages of a matrix organisation structures. D. Explain the advantages and disadvantages of a project organisation structures. 1.2 explain the way in which an organisational 3.1 Scope management topic coverage (RAM breakdown structure is used to create a and how it is constructed) 6.7 responsibility assignment matrix Organisation structure topic coverage (links between organisation structure, OBS and RAM) 1.3 explain the role and key responsibilities of the project manager 6.8 Organisational roles learning outcome A. Explain the role and typical responsibilities of the project manager. 1.4 differentiate between the responsibilities of 6.8 Organisational roles learning outcome B. 1.5 Project sponsorship learning outcome B: the project manager and project sponsor Explain the differences between the role and Explain the importance of project sponsorship in throughout the project life cycle typical responsibilities of the project manager project management and the project sponsor (executive). 1.5 Project sponsorship learning outcome A. Describe the role and typical responsibilities of the project sponsor (executive) across a project life cycle. 1.5 describe other roles within project 6.8 Organisational roles learning outcomes C. management including users, project team Describe the role of users. members and the project steering group/board D. Describe the role of project team members. E. Describe the role of the project steering group (project board). 2 Understand project life cycles 1.6 describe the functions and benefits of different types of project office (including project support office {PSO}, enterprise project management office {EPMO}, project services or centres of excellence) 2.1 define a project life cycle and project life cycle phases (including concept, definition, development, handover and closure and benefits realisation) 1.6 project office learning outcomes Describe functions that project offices often perform. B. Explain the benefits of a project office. 6.1 Project life cycles learning outcome A. Describe a project life cycle and topic coverage (Project phases such as concept, definition, implementation, handover and closeout) Please note the inclusion of benefits realisation 1.1 Project management learning outcome D Distinguish between project management processes and the phases of the project life cycle 2.2 explain why projects are structured as phases (including the use of end of phase reviews, go/no-go decisions and high level planning) 6.1 Project life cycles learning outcome Explain why projects are split into life cycle phases. B 6.5 Handover and closeout learning outcome A: Describe activities involved in handover and closeout 2.3 explain the differences between a project life cycle and an extended life cycle 6.1 Project life cycles learning outcome C. Explain the differences between a project life cycle and an extended life cycle. 6.5 Handover and closeout learning outcome B: Explain the importance of project handover 2.4 outline processes for sharing knowledge and lessons learned throughout projects 6.6 Project reviews topic coverage (The need to learn lessons throughout the project) Please note the inclusion of the processes for sharing knowledge 6.5 Handover and closeout learning outcome C: Explain the importance of project closeout. A. These areas have specifically been excluded from the syllabus as the emphasis of the assessment criteria is on the project life cycle as a whole rather than focussing on one aspect of the life cycle 6.6 Project reviews learning outcomes A. Describe project evaluation reviews. B. Describe gate reviews. C. Describe audits. D. Describe post-project reviews. E. Describe benefit realisation reviews. F. Explain the benefits of project reviews. 3 Understand contexts and environments in 3.1 distinguish between projects and business 1.1 Project management learning outcome A. which projects can be delivered as usual {BAU} Distinguish between project management and business-as-usual. 2.5 explain the benefits of conducting reviews throughout the project life cycle (including project evaluation reviews, gate reviews, post project reviews, peer reviews, benefits reviews and audits) 1.1 Project management learning outcome B Explain the benefits of project management 3.2 differentiate between project management 1.2 Programme management learning outcome 1.2 Programme management learning outcome and portfolio and programme management A. Distinguish between programme management B: Describe the role and typical responsibilities and project management. of the programme manager 1.3 Portfolio management learning outcome A . Distinguish between portfolio management and project management. 3.3 outline the characteristics of programme 1.2 Programme management topic coverage management and its relationship with strategic (Programme management and its links to change strategic change) Copyright APM Commercial in confidence 1.2 Programme management learning outcome C: Explain the benefits of programme management v0.1 18th October 2013 3.4 explain the challenges a project manager may face working within a programme 3.5 describe where the use of portfolio management may be appropriate 1.3 portfolio management learning outcome B. Explain situations where portfolio management would be appropriate. 3.6 describe how environmental factors affect projects(including the sector, geography and regulation) 3.7 explain tools and techniques used to assess 1.4 Project context learning outcome B. a project’s context (including PESTLE, SWOT) Explain a tool or technique for ascertaining a project’s context and topic coverage (The use of tools and techniques such as PESTLE and SWOT.) Please note the change from 'such as' to 'including' 2.7 Health, safety and environmental 3.8 explain the importance of relevant legislation applicable to projects (such as health management topic coverage (Environmental and safety , environmental , employment , legislation as applicable to project management contract, data protection, freedom of such as noise and statutory nuisance and waste including pollution; purpose of health, safety and information) environmental regulations) Please note the inclusion of employment, contract, data protection, freedom of information 4.1 describe the principles of governance of project management (such as policies, regulations, functions, processes, procedures and responsibilities) 4.2 explain how project management methodologies can be used to support the governance structure 4.3 explain the advantages of using standard project management methodologies across an organisation 5 Understand communication within project 5.1 describe the key contents of a project management communication plan 4 Understand governance of project management and the use of structured methodologies 5.2 explain the benefits of a project communication plan 5.3 explain the importance of effective communication in managing different stakeholders 5.4 identify factors which can positively or negatively affect communication 6 Understand the principles of leadership and teamwork 5.5 identify sources of conflict within the project life cycle and ways in which it can be addressed(such as Blake and Mouton, ThomasKillman and Pruitt) 5.6 explain how to plan and conduct different negotiations (including formal, informal, competitive and collaborative) 6.1 Describe typical leadership qualities 6.2 Explain the principles and importance of motivation 6.3 explain the impact of leadership on team performance and motivation (using models such as Maslow, Herzberg and McGregor) 6.4 explain the benefits of adapting styles of leadership within a project (such as situational leadership, action centred leadership) 7 Understand planning for success Copyright APM Commercial in confidence 6.10 Governance of project management learning outcome B. Describe the principles of governance of project management. 1.1 Learning outcome C Explain the challenges that organisations face when using project management 1.2 Programme management learning outcome D: Explain the challenges organisations face when using programme management 1.4 Project context learning outcome A: Describe what is meant by project context 2.7 Health safety and environmental management learning outcome A: Explain the importance of project health and safety management 2.7 Health safety and environmental management learning outcome B: Explain the importance of project environmental management 6.10 Governance of project management learning outcome A: Explain governance of project management 6.9 Methods and procedures learning outcome A: Describe the typical contents of a structured method 6.9 Methods and procedures topic coverage (links to governance of project management) 6.9 Methods and procedures learning outcome B. Explain the advantages of adopting a structured method. 7.1 Communication learning outcome A. Describe the typical contents of a project communication plan. 7.1 Communication learning outcome Explain the importance of effective communication in project management. B. 7.1 Communication learning outcome C: Explain the typical barriers to communications and how they may be overcome 7.4 Conflict management learning outcomes A. Describe sources of conflict in the project life cycle. B. Explain a conflict resolution model. 7.5 Negotiation learning outcome B: Explain each stage of a negotiation process 7.5 Negotiation learning outcome A: Describe a negotiation process 7.3 Leadership learning outcome Describe typical leadership qualities. 7.3 Leadership learning outcome Explain the principles and importance of motivation. A B. 7.3 Leadership learning outcome C: Describe a situational leadership model 7.2 Teamwork learning outcome C: Describe a social roles model 7.2 Teamwork learning outcome B: Explain the importance of team development 7.2 Teamwork learning outcome A: Describe a team development model 6.5 Describe the characteristics and benefits of effective teams and teamwork 6.6 explain factors involved in the creation, development and management of teams (models such as Belbin, Margerison-McCann, Myers- Briggs, Tuckman , Katzenbach and Smith) A. 7.1 explain the purpose of a business case and 5.1 Business case learning outcome Explain the purpose of a business case and topic its importance during the project life cycle coverage (importance and use of a business case 5.1 Business case learning outcome B: Describe during the project life cycle) the typical contents of a business case 7.2 describe who has authorship and approval 5.1 Business case learning outcome C. of the business case Describe the authorship and ownership of a business case. Please note the change from ownership to approval 7.3 explain benefits management (including 2.1 Project success and benefits management success criteria and key performance indicators learning outcomes B. and their uses in measuring project success) Explain the relationship between success criteria 2.1 Project success and benefits management learning outcome A: Distinguish between and KPIs. success criteria and success factors C. Describe benefits management. 7.4 explain the use of payback, Internal Rate of 5.1 Business case learning outcome D. Return and Net Present Value as investment Explain the use of payback, Internal Rate of appraisal techniques. The examination Return (IRR) and Net Present Value (NPV) as questions will not require calculations to be investment appraisal techniques. performed. v0.1 18th October 2013 7.5 explain an information management system (including collection, analysis, storage, dissemination, archiving, destruction of information) 7.6 explain a typical project reporting cycle including the gathering of data and dissemination of reports and the principles of reporting by exception 7.7 explain the purpose of the project management plan and its importance throughout the project life cycle 7.8 describe the typical contents of a project management plan 7.9 outline the authorship, approval and audience of a project management plan 7.10 explain estimating techniques (including analytical, comparative, parametric, threepoint, PERT formulae) 3.7 Information management topic coverage (An information management system (such as collection, storage, dissemination, archiving and 3.7 Information management and reporting learning outcome A : Explain information appropriate destruction of information)) management 3.7 Information management topic coverage (A typical project reporting cycle including the gathering of data and dissemination of reports; the principles of reporting by exception) 2.4 Project management plan learning outcome A. Explain the purpose of a PMP and topic coverage (The use of the PMP throughout the project life cycle) 2.4 Project management plan learning outcome B. Describe typical contents of a PMP. 2.4 Project management plan learning outcome C. Describe the authorship, ownership and audience of a PMP. Please note the change from ownership to approval 4.3 Estimating learning outcomes B. Explain bottom-up estimating. C. Explain comparative estimating. D. Explain parametric estimating. E. Explain three-point estimating. 3.2 Scheduling topic coverage (Program Evaluation and Review Technique as a method for estimating activity durations) 7.11 explain the reasons for and benefits of reestimating through the project life cycle and the 4.3 Estimating topic coverage (Estimating through the project life cycle. The changing concept of the estimating funnel accuracy of estimates through the project life cycle and the concept of the estimating funnel) 7.12 describe stakeholder management 2.2 Stakeholder management learning outcome processes A. Describe a stakeholder management process. 7.13 explain the importance of managing stakeholders expectations 8 Understand project scope management 3.7 Information management and reporting learning outcome B: Explain project reporting 4.3 Estimating learning outcome A: Describe practical problems of estimating across the project life cycle 2.2 Stakeholder management learning outcome B: Explain the importance of stakeholder management 7.14 describe advantages and disadvantages of 3.6 Earned Value Management learning outcome 3.6 Earned Value Management learning earned value management B. Explain the advantages and disadvantages of outcome A: Describe Earned Value Management (EVM) EVM. 7.15 perform earned value calculations and 3.6 Earned Value Management learning outcome interpret earned value data C. Perform earned value calculations and interpret earned value data. 8.1 define scope in terms of outputs, outcomes 3.1 Scope management learning outcome A: and benefits (including use of product Explain scope management breakdown and work breakdown structures) 8.2 explain how to manage scope through 3.1 Scope management learning outcome B: Describe Product Breakdown Structure (PBS) • requirements management processes (such as capture, analysis, justifying requirements, baseline needs) 3.1 Scope management learning outcome C: Describe Work Breakdown Structure (WBS) 3.1 Scope management learning outcome D: Describe Cost Breakdown Structure (CBS) • configuration management processes (such as planning, identification, control, status accounting, audit and verification) 8.3 explain the different stages of change control (such as request, review, assessment, decision, implementation) 8.4 explain the relationship between change control and configuration management, and the concept of change freeze 8.5 explain the advantages and disadvantages of a change control process 9 Understand schedule and resource management Copyright APM Commercial in confidence 9.1 explain the process for creating and maintaining a schedule 3.1 Scope management learning outcome E: Describe Organisational Breakdown Structure (OBS) 3.5 Change control learning outcome B. Explain 3.1 Scope management learning outcome F: Explain the reasons for using a Responsibility each stage of a change control process. Assignment Matrix 4.7 Configuration management topic coverage 3.5 Change control learning outcome A: (links to change control) 3.5 Change Describe a change control process control topic coverage (the concept of change freeze) 3.5 Change control learning outcome C: Explain reasons for requiring change control on a project 4.1 Requirements management learning outcome A: Describe requirements management 4.1 Requirements management learning outcome B: Explain the importance of requirements management 4.7 Configuration management learning outcome A: Describe a configuration management process 4.7 Configuration management learning outcome B: Explain reasons for requiring configuration management on a project 3.2 Scheduling learning outcome A. Explain how a project schedule is created and maintained. v0.1 18th October 2013 9.2 describe different techniques used for depicting a schedule (including network diagrams, critical path analysis, Gantt chart, milestone chart) 3.2 Scheduling learning outcome B. Demonstrate the use of different techniques for scheduling projects. Please note the change from demonstrate to describe 9.3 state advantages and disadvantages of using 3.2 Scheduling learning outcome C. Explain advantages and disadvantages of using software software scheduling tools tools for scheduling. 9.4 explain categories and types of resources (such as human resources, consumable and reusable equipment, materials, space) 9.5 describe how resources are allocated to a schedule 9.6 differentiate between resource smoothing and resource levelling 10 Understand project procurement 9.7 explain what is meant by budgeting and cost control 10.1 explain the purpose, typical content and importance of a procurement strategy 10.2 distinguish between different methods of supplier reimbursement (including fixed price, cost plus fee, per unit quantity, target cost) 10.3 distinguish between different contractual relationships 11 Understand risk management and issue management 10.4 explain a supplier selection process 11.1 explain each stage in a risk management process (such as initiate, identify, assess, plan and implement responses) 3.3 Resource management topic coverage (types of resources such as replenishable and re3.3 Resource management learning outcome A: usable). Describe resource management 3.3 Resource management learning outcome B. Distinguish between resource smoothing (timelimited scheduling) and resource levelling (resource-limited scheduling). 3.3 Resource management learning outcome C: Demonstrate the use of different resource management techniques 3.4 Budgeting and cost management learning 3.4 Budgeting and cost control learning outcome outcome B: Explain the benefits of budgeting A. Explain budgeting and cost management. and cost management 5.4 Procurement learning outcome A: Describe 5.4 Procurement learning outcome B. Explain the procurement typical contents of a procurement strategy and topic coverage (the purpose and content of a procurement strategy) Please note the addition of importance 5.4 Procurement learning outcome D. Distinguish between different methods for supplier reimbursement and topic coverage (Different methods of supplier reimbursement, such as firm fixed price contract, contract target cost, contract target price, cost plus fixed fee contract, cost reimbursement type contract, cost plus incentive fee contract.) Please note the change from such as to including 5.4 Procurement learning outcome E. Distinguish between different contractual relationships. 5.4 Procurement learning outcome C. Explain a supplier selection process. 2.5 Project risk management learning outcome B. Explain each stage of a project risk management 2.5 Project risk management learning outcome process. A: Describe a project risk management process 11.2 compare the responses to risk in terms of 2.5 Project risk management topic coverage risk as a threat or opportunity (such as avoid, reduce, transfer or accept and exploit, enhance, (Risk as a threat and opportunity; basic responses to threats i.e. avoid, reduce, transfer share or reject) and accept; basic responses to opportunities i.e. Exploit, enhance, share and accept 11.3 explain the benefits of project risk 2.5 Project risk management learning outcome C. management Explain the benefits of project risk management. 3.8 Issue management learning outcome A: 11.4 distinguish between risks and issues Describe issue management 11.5 explain the advantages and disadvantages 3.8 Issue management learning outcome B: of risk and issue escalation Explain the importance of issue management 2.6 Project quality management learning 12 Understand project quality management 12.1 define quality management outcome A. Describe project quality management. 12.2 define quality planning, quality assurance, 2.6 Project quality management learning quality control and continual improvement outcome B. Explain the differences between quality planning, quality assurance quality control and continuous improvement. 12.3 describe the benefits of the quality management process Copyright APM Commercial in confidence 2.6 Project quality management learning outcome C. Explain benefits of project quality management. v0.1 18th October 2013