TRBOnet Server and Dispatch Console
Quick Start Guide
Version 4.8
World HQ
Neocom Software
8th Line 29, Vasilyevsky Island
St. Petersburg, 199004, Russia
US Office
Neocom Software
15200 Jog Road, Suite 202
Delray Beach, FL 33446, USA
Internet
Email: info@trbonet.com
SkypeID: trbonet
WWW.TRBONET.COM
Telephone
EMEA: +44 203 608 0598
The Americas: +1 872 222 8726
APAC: +61 28 6078325
Introduction
Introduction
About This Guide
The information in this quick start guide is intended for administrators setting up
evaluation and proof-of-concept deployments of MOTOTRBO™ Dispatch over IP
solutions. The document will walk you through the installation and initial
configuration of TRBOnet Server and the Dispatch Console interface. It also lists the
hardware and software requirements as well as other prerequisites for a successful
installation.
For more comprehensive information on the TRBOnet family of radio network
software tools refer to the Documentation section of our web site at
http://trbonet.com/download.aspx?#docs.
About TRBOnet by Neocom Software
TRBOnet is a suite of professional applications for dispatch centers of MOTOTRBO
radio networks developed by Neocom Software since 2008. TRBOnet manages
voice, text and data communication paths to network endpoints and provides a
unified graphical dispatcher workbench interface for all the messaging and
workforce orchestration tasks. Recognized as the Best Radio Application Partner by
Motorola Solutions, TRBOnet enjoys a proven track record of success in businesscritical radio network deployments worldwide.
The TRBOnet family of products deliver:
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Talk group cross-patching independent of the subscriber types, both as
permanent system bridges preconfigured by network designers as well as
temporary, ad hoc patches improvised by dispatchers with a drag-and-drop
ease.
Extensive connectivity options for any mode MOTOTRBO networks with
public phone, SIP and private VoIP interconnects, SMS and email gateways,
intercom among multiple dispatchers.
Comprehensive location awareness features which include integration with
a variety of online and offline map providers, indoor positioning,
geofencing, route and speed control and GPS event-driven workflows.
Support for communication scenarios typical for key vertical markets, such
as ‘lone worker’ monitoring, alarm management, job ticketing, RFID
integration, field device telemetry polling and control, and many others.
Full audio and activity logging complemented by a rich set of configurable
built-in reports.
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Requirements and Prerequisites
Requirements and Prerequisites
The two key TRBOnet applications, the Server and the Dispatch Console, can be
installed on a single Windows computer. In production environments, however, it is
not uncommon to host the server, the backend database and the client on separate
machines to meet the demands of differing load profiles of the components.
Hardware
Component
Requirement
CPU and RAM
As a general baseline, a modern PC with a four-core,
multithreaded CPU and 4 GB of RAM will comfortably handle
connections with up to four repeaters and ~50 simultaneous
voice transmission sessions. To give further hardware capacity
planning advice for a real-life production system, more specific
deployment particulars will have to be taken into account.
Your preferred TRBOnet reseller or the Neocom Technical
Support team will be happy to assist you with such sizing
calculations.
HDD
Complete installation of TRBOnet will take about 400 MB.
You must also provide adequate amount of free space for
future growth of your database. Additionally, if you choose
to log the talk sessions, about 1 MB per 1 minute of audio
recording will be consumed.
Network
A reliable, low latency IP backbone connection to the
MOTOTRBO repeater is required.
Follow the guidance provided in “Characteristics of Backend
Network” chapter of MOTOTRBO System Planner document
to achieve the recommended delay, jitter, packet loss and
bandwidth values and meet your target service levels.
Audio Interface
A single-channel internal sound adapter will be sufficient for
a simple setup with a single repeater connection. A more
robust, external multi-channel audio interface is required
in a more complex configuration.
Display
At least a 1280×1024 resolution display is required. The
recommended resolution is 1600×900 or more. Multiple
monitors for the Dispatch Console computer will improve
the operator’s productivity.
Software
Component
Requirement
Windows OS
Windows 7 or later, Windows Server 2008 or later. Both
32-bit and 64-bit versions are supported.
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Requirements and Prerequisites
Official mainstream support for Windows Server 2008 was
ended by Microsoft in 2015, therefore, we recommend
using at least version 2008 R2 for new installations.
Microsoft SQL Server
Version 2008 or later; Express or higher edition. Both
32-bit and 64-bit versions are supported.
Microsoft’s official mainstream support of version 2008
ended in 2014, therefore, we recommend using the more
recent versions 2008 R2, 2012 or 2014 for new
installations.
Microsoft .NET
Framework
Version 4.0 or later.
Database Sizing Considerations
On MOTOTRBO networks with only a few hundred subscribers, the free Express
editions of Microsoft SQL Server can be used for many months before the 10 GB size
cap is reached. To continue using TRBOnet after your Express edition database is
filled to the maximum licensed limit, you will have to archive and purge the
records.
The major contributors to the database fill rate are text messaging volumes as well
as location polling frequency and amounts of other data traffic, such as device
telemetry transmissions.
For larger, busier radio networks, Standard editions of Microsoft SQL Server are
recommended.
Virtualization Considerations
Using control stations to connect to the MOTOTRBO network is not currently
supported for virtualized TRBOnet installations. Use a repeater connection with
TRBOnet Server hosted on a virtual machine. Alternatively, if you must connect via
a control station, add the TRBOnet Swift Agent device between the radio and the
TRBOnet Server.
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Requirements and Prerequisites
MOTOTRBO Radio Network Components
An existing, functional Common Air Interface network operating in IP Site Connect,
Capacity Plus or Linked Capacity Plus mode with at least one repeater is required
for a successful installation. The diagram below provides an illustration of the
TRBOnet system connected to an IP Site Connect mode network.
While it is technically possible to connect to the MOTOTRBO network via a control
station radio, the repeater-based connection is the most straightforward, reliable
and well supported configuration.
Accounts and Security
Use a local administrator account to perform the installation.
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Installing the TRBOnet Software and Dependencies
Installing the TRBOnet Software and Dependencies
1. Prepare and Update the Base OS
For all platforms, we recommend that before installing TRBOnet you upgrade your
OS to the latest Service Pack and install critical updates available from Windows
Update.
2. Temporarily Disable UAC (Optional)
To avoid multiple User Account Control prompts during the installation of TRBOnet
and the dependency components, you may temporarily set the UAC options to
Never Notify (Control Panel > All Control Panel Items > User Accounts > Change
User Account Control Settings).
3. Install Microsoft SQL Server
Download and install Microsoft SQL Server 2008 R2 Express edition from
http://www.microsoft.com/en-us/download/details.aspx?id=30438
Select the 32-bit or 64-bit version depending on the underlying OS. Accept the
defaults during the setup. You may also choose to install any other supported
Microsoft SQL Server version.
4. Install .NET Components
Windows 8 and later, as well as Windows Server 2012 and later, include the
required .NET 4.0 components as part of the operating system.
For earlier Windows versions, .NET Framework redistributables are available from
Microsoft at
https://www.microsoft.com/en-us/download/search.aspx?q=.net%20framework.
Select the most recent version to install.
5. Install TRBOnet
Contact Motorola Solutions to obtain the latest installation package of the TRBOnet
software, unzip and run the setup file as local administrator.
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Installing the TRBOnet Software and Dependencies
At the product features selection step of the setup wizard, select the second
option — TRBOnet Server and Dispatch Console — as shown on the screenshot
below.
Accept the defaults during the rest of the setup and complete the installation.
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Initial TRBOnet Configuration
Initial TRBOnet Configuration
After all the required software packages are installed, some settings need to be
configured. Follow the steps below to create a fully operational installation of
TRBOnet that is ready for testing.
Create New TRBOnet Database
Start the server management application, TRBOnet Server, from the Start menu >
All Programs > Neocom Software > TRBOnet Server.
Select Database in the Configuration pane on the left and specify the databaserelated settings described below.
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SQL Server — Database server name and instance. Accept the defaults if
Microsoft SQL Server is installed on the local computer.
Database — Name of the TRBOnet database to be created.
Authentication — Microsoft SQL Server authentication method. Accept the
default setting, Windows Authentication.
Specify the path for database archives – Custom folder for the database
backups.
Use custom folder for audio files – Custom folder for audio recordings of the
talk sessions.
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Initial TRBOnet Configuration
Install TRBOnet Service
Select Service in the Configuration pane on the left, accept the defaults and click
Install Service.
Click the Start service link after installing the service.
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Initial TRBOnet Configuration
Connect TRBOnet Server to Master Repeater
Now the TRBOnet Server installation must be joined to your radio network as a
virtual peer repeater connected to the master repeater.
Right-click the Local Agent > MOTOTRBO node in the Configuration pane on the
left and choose Add Repeater. Alternatively, use the Add button at the bottom of
the screen as shown below.
In the Add Repeater dialog, specify the connection settings. To ensure your
connection parameters reflect the actual configuration of your radio network, you
may need to use Motorola CPS or Config Advisor tools to discover the values.
Contact your radio network administrator, if you do not have this information.
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Initial TRBOnet Configuration
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System Name — Enter a suitably descriptive label for the repeater.
TRBOnet Peer ID — Unique peer ID of the TRBOnet Server installation.
Because Server acts as a virtual MOTOTRBO peer repeater, its ID must not
duplicate that of the other repeaters. Consult your radio network
administrator to enter the correct value.
Radio ID — Unique identifier of the TRBOnet Server installation as a radio
network device.
TRBOnet Local Port — The Windows operating system port number for each
repeater connection. The default value is 50000.
Master IP Address — IP address of the repeater. Check the repeater's CPS
configuration or consult your radio network administrator to enter the
correct value. If you open the drop-down list, the software will attempt to
autodiscover the Master Repeater on your network.
Master UDP Port — Port on which the repeater will communicate with
TRBOnet RadioServer. Check the repeater's CPS configuration or consult
your radio network administrator to enter the correct value. The default
value is 50000.
Authentication Key — Access control key to connect to your MOTOTRBO
network via an IP link. Check the repeater's CPS configuration or consult
your radio network administrator to enter the correct value.
System Type — Use the drop-down list to select your radio network
topology.
System Identifier — Leave this field blank.
Leave options Use NAI Voice, Use NAI Data, Use RCM for control radio
activity unselected.
Click OK after entering all the required values. A confirmation dialog will appear,
prompting you to save the configuration and restart the TRBOnet Server service.
You can also restart the service manually.
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Initial TRBOnet Configuration
Dispatch Console Configuration
The console is a client application that must be connected to the server. When you
first launch Dispatch Console (Start > All Programs > Neocom Software > TRBOnet
Dispatch), a connection dialog is displayed. Enter the required connection settings
as explained below. If the Server is hosted on the same computer, you can safely
accept the defaults and click OK to connect.
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RadioServer – IP address or DNS name of the computer where RadioServer
is installed.
Port – Port used by RadioServer for the communication with remote
TRBOnet Dispatcher Consoles. The default value is 4021.
Authentication – Select the authentication method. Use the TRBOnet
Authentication option.
User Name – User account name of the Dispatch Console operator.
Password – the password provided to you by the system administrator. The
default credentials are admin/admin. Use the default account for the initial
configuration and change the password later.
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