JANUARY NEWSLETTER 2016 A New Beginning... We all use this time of year as an excuse to make a New Year Resolution. This year why not resolve to learn and make better use of the powerful features in your Catalyst system? There are many powerful, time saving features and reports to help you and your team. For many of you, staff changes will mean that your current team did not benefit from the initial training, for others, business changes and growth will be placing new demands. Whatever the circumstances, our in-house training courses are available all year round - see page 2 for details! Ebay Integration - Turbo Lister Catalyst has very sophisticated tools for the importing of eBay orders, customer and payment details but we are often asked about eBay listings. Turbo-Lister is eBay’s tool for creating and controlling listings and our Turbolister output option will help you save valuable time. All of those minutes saved quickly add up and can make a significant reduction in labour overhead. Contact: sales@catalyst-uk.com Motorcycle Expo - Stoneleigh Park 24-26 Jan 2016 It’s Motorcycle Trade Expo time again and we look forward to meeting all of our friends at the popular Stoneleigh Park venue. Catalyst have been exhibiting at Motorcycle Trade Expo for many years. The event is a great opportunity to generate new business and catch up with our trade friends, partners and existing customers. Last year we revealed our new larger and more open stand which won a lot of praise from visitors and organisers. With Catalyst now used by almost half of all UK franchise motorcycle dealerships we never forget that “your success is our priority”. In 2015 we encouraged use of our customer retention and workshop advisory tools. Great for any size of dealership, these features are loved by dealers and manufacturers alike. Simple but powerful weapons that help you grow your business and keep those hard won customers loyal. As mentioned in Jeff’s column, we have been busy releasing many new features and updates. To kick off the new year we will be releasing “Vehicle Health Checks” another powerful tool in maintaining consistency in approach, data capture and your customers experience at your dealership. Come along and meet the team on Stand B28, learn more about the power of your existing Catalyst system and the latest tools to help you Bring In The Business with Catalyst. A Word or Two From Jeff It’s 2016, So Bring On The Changes! It’s New Year! The time to once again fight off the effects of the over-everything season. A time of stale hangovers and increased waistlines? Sadly we at Catalyst have utterly overlooked your physical health. We’ve been dreaming up ways to save you effort! What have we been up to? Well for those with workshops we’ve found a great use for that new android/apple device you got for Christmas. We’ve added a “Vehicle Check” option for Platinum Online. Yes you can now perform health checks on anything with a web browser and access to the internet. It’s interfaced with mainstream Platinum, creating advisory notices as appropriate. Revolutionise your workshop and impress those franchise reps by being pro-active, cutting edge and just plain efficient. As technicians can already book time and parts to jobs using a tablet, has the ideal of the paperless workshop arrived? For those who fancy a walk on the wild side you might consider upgrading to Windows 10 to take advantage of our very latest in PDF e-mail printing. Yes statement runs as well as other bulk mailing is now simple and very pretty. One small downside is however this only works with Windows 10 and there is a considerable question hanging over the stability of Windows 10 and its ability to run anything other than Platinum reliably! My personal recommendation is to be circumspect about upgrading to Windows 10, expect problems with printers, networking, third party software and even the operating system itself. Happily Platinum runs fine and the ability to print in bulk directly to e-mail is a huge advance. See: www.motorcycle-expo.com catalyst “Your Success Is Our Priority” tel. 0116 230 1500 email. sales@catalyst-uk.com web. www.catalyst-uk.com Catalyst Computer Systems Ltd, Granite House, 58 Loughborough Road, Mountsorrel, Leics, LE12 7AT Postcode Lookup Postcode Lookup allows you to get address information easily and in a consistent format. All you have to do is type the postcode in the address box, press ‘enter’ and the main address details will be filled in for you, then simply add the house name or number. This minimises human error and reassures you that the information that you are holding in your Platinum system is correct. At just £109.00+VAT per PC, per annum, that’s just under £2.10+VAT per week! We also offer volume discounts starting at 6-10 users. Please contact the Sales Team to take advantage of this great feature. sales@catalyst-uk.com Training Courses 2016 has arrived and so have the new training courses! We have a great selection of training courses available to you this year. At the moment we have training courses scheduled up until May 2016, further dates will be added. All of our in-house training courses take place at our Catalyst Offices in Mountsorrel, Leicestershire. Platinum masterclass training events are the perfect opportunity for new starters and existing staff to get up to speed with the key features and benefits of specific Platinum modules. • Courses typically run from 10am - 4pm. • Full day courses are £140 per person • Demand for the courses is high so early booking is advisable. The aim of our training is to help you use the system to its full potential, so you can get the best from your Platinum software and all of its features. February 2016: March 2016: Social Media Facebook or Twitter? Whichever you prefer we are on there. Please like our Facebook page and follow us on Twitter to see our latest enhancements and news. Also, take a look at our YouTube channel for tutorial videos on various areas of the system which have recently been updated! www.twitter.com/CatalystDMS www.youtube.com/CatalystDMS www.facebook.com/DealerManagement April 2016: May 2016: • Wednesday 3rd - Stock Control in a Day • Wednesday 10th - A Guide to Workshop Control • Wednesday 17th - Report Generator - So Simple • Wednesday 9th - The Joy Of Accounts • Wednesday 16th - Essential Vehicle Sales Skills • Wednesday 23rd - A Guide to Workshop Control • Wednesday 6th - Report Generator - So Simple • Wednesday 20th - Stock Control in a Day • Wednesday 11th - Customer Retention Centre • Wednesday 18th - A Guide to Workshop Control • Wednesday 25th - The Joy of Accounts SEE www.catalyst-uk.com/training Login Images from 2015 As you will know we encourage our Platinum users to send in their own seasonal or topical images to be uploaded to our login screen.It is great when we receive a new photo from our customers so please continue to send them in to sales@catalyst-uk.com! Here are some of our favourites... catalyst “Your Success Is Our Priority” tel. 0116 230 1500 email. sales@catalyst-uk.com web. www.catalyst-uk.com Catalyst Computer Systems Ltd, Granite House, 58 Loughborough Road, Mountsorrel, Leics, LE12 7AT