STANDARDS ASSESSMENT INVENTORY Recommendations: Outcomes Standard This resource brief is designed to support next actions for those educators who are using their results from the Standards Assessment Inventory 2 to improve professional learning. This brief includes an overview of the standard, next steps for continuous improvement in three categories, and tools and readings that support improvement in each of those categories. With support from Standards Assessment Inventory Recommendations: Outcomes Standard Outcomes standard overview Professional learning that increases educator effectiveness and results for all students aligns its outcomes with educator performance and student curriculum standards. Standards, whether for student learning or educator and administrator performance, are established to define a desired level of excellence or competence: They provide, clarify, and raise a common set of expectations for students and educators. When professional learning content integrates student learning standards and educator performance standards, an indelible link is established between educator learning and improvements in student learning. The Outcomes standard focuses on three essential elements: (1) meeting educator performance standards, (2) addressing learning outcomes, and (3) building coherence. Meet performance standards. Educator performance standards typically delineate the knowledge, skills, practices, and dispositions of highly effective educators. These standards have multiple purposes, including guiding preparation programs, establishing licensing and certification requirements, defining components for induction programs, shaping expectations for classroom practices, and clarifying evaluation indicators. Educator standards establish a system of preparation and ongoing development to ensure that every student has an excellent teacher. These standards encompass: • The knowledge addressed in student content standards and pedagogy; • Pedagogical skills to help each child attain high levels of achievement; • The knowledge and use of a variety of assessments; • Understanding how students learn and how to address learning for students from different genders and diverse cultures, languages, socioeconomic backgrounds, and exceptionalities; • The knowledge of how cognitive, social, emotional, and physical development influences student learning; • The knowledge and skills to engage families and the community to reinforce student learning; Learning Forward 2 Standards Assessment Inventory Recommendations: Outcomes Standard • Understanding how to establish a learning environment; • The knowledge and disposition to develop throughout a career; and • The knowledge and disposition to collaborate with colleagues. School and system leaders also have defined performance standards that delineate what effective leaders know and can do to create a school culture that enables each student and educator to perform at high levels. These standards are used in similar ways for preparation programs, licensing, certification, practices, and evaluation. Leadership standards include • Establishing a vision and strategic plan for student success; • Developing a workplace culture that supports and spurs learning; • Establishing effective relationships and communication; • Promoting and managing change initiatives; • Managing facilities, operations, and resources to accomplish goals; • Understanding and responding to diverse student needs; • Engaging staff and families in decision making; and • Sustaining individual, team, school, and whole system accountability for student success Address learning outcomes. Student learning outcomes define the content knowledge and skills that every student should acquire. These standards also hold educators accountable for knowing the curricular content and using strategies that support that content. Deciding on the focus of professional learning begins with an analysis of student learning needs; with addressing student needs as the goal, educator learning needs are determined next. The professional learning goal establishes what educators need to know and be able to do to support high levels of student learning. The core content of professional learning is the content knowledge, instructional strategies, and assessment practices that support student learning. Research has confirmed that a Learning Forward Professional Learning Process 1. Analyze and identify what students need to know and be able to do. 2. Diagnose what educators need to know and be able to do to ensure student success. 3. Identify professional learning content and strategies so that educators acquire the necessary knowledge and skills. 3 Standards Assessment Inventory Recommendations: Outcomes Standard significant factor in raising academic achievement is the improvement of teachers’ instructional capacity in the classroom. Best practice has also shown that educators who experience frequent, rich learning opportunities teach in more ambitious and effective ways. Build coherence. Many educators’ experiences lead them to consider professional learning as a series of random, erratic, and fragmented activities. When there is a direct linkage between what students need to learn and the content and process of professional learning, educators will see the value of continuous improvement of their practices. This alignment between educator and student learning is desirable because it builds coherence between the reality of what happens in a teacher’s classroom and the development of his or her professional practices. It reinforces the belief that educators’ instructional abilities benefit student learning. Coherence is also attained when the knowledge and skills first developed in preparation programs are followed by other learning activities that help educators continue to grow in their content knowledge and pedagogical practices. Finally, a triangulation between student learning goals, teacher evaluation standards, and professional learning content and processes produces a view of professional learning as systematic, predictable, and beneficial. Next steps for continuous improvement There are a number of actions to take to improve the school’s student and educator outcomes. These strategies will be provided in three sections—1) Developing—Ideas for the school to begin focusing on teacher and student learning outcomes; 2) Strengthening—ideas for the school to strengthen or enhance current teacher and student learning outcomes; and 3) Comprehensive—ideas that might be helpful to all schools’ professional learning outcomes. The tools listed under each strategy follow this narrative of actions and strategies and are included in this packet. Learning Forward 4 Standards Assessment Inventory Recommendations: Outcomes Standard Developing 1. School leadership teams integrate school improvement and professional learning work by using the student learning goal as the foundation for determining the professional learning goal and content. They may want to read about more powerful strategies for using student data to determine professional development goals and content. • “Aligning student learning needs and professional learning goals.” (2012). Standards Assessment Inventory 2: Recommendations: The Outcomes standard, by Learning Forward. Oxford, OH: Author. • “Extreme makeover: Needs assessment edition,” by Pat Roy. (2008, February). The Learning Principal, 3 (5), 3. • “Data use: Data-driven decision making takes a big-picture view of the needs of teachers and students,” by Victoria L. Bernhardt. (2009, Winter). JSD, 30 (1), 24-27. • “What are data?” (2008). Team to teach: A facilitator’s guide to professional learning teams, by Anne Jolly. Oxford, OH: NSDC. • “Mix it up: Variety is key to well-rounded data analysis plan,” by Lois Brown Easton. (2008, Fall). JSD, 29 (4), 21-24. • “Data analysis protocol. (2011). Minds in motion: Creating a community of collaborative learners. Oxford, OH: Learning Forward and Rochester City School District. • “Crafting data summary statements.” (2000, October/November). Tools for Schools, 4 (2), 4-5. • “Moving from needs to goals.” (2000, October/November). Tools for Schools, 4 (2), 4-5. 2. A diagnosis of educator knowledge and practices should be conducted to determine an appropriate professional learning goal—in other words, what do educators need to know and be able to do to help students accomplish their learning goal? School leadership teams may want to read about strategies that can help a school collect data about current practices to help determine strengths and needs among faculty members. • Tools for Schools. (2006, August/September). The entire issue is devoted to using walk-throughs as a strategy for collecting data about a school’s success in achieving its goals. Learning Forward 5 Standards Assessment Inventory Recommendations: Outcomes Standard • “Implementation: Learning builds the bridge between research and practice,” by Gene E. Hall and Shirley M. Hord. (2011, August). JSD, 32(4), 52-57. • “What concerns do you have?” by Pat Roy. (2008, October). The Learning Principal, 4(2), 3. • “Customize learning for each audience,” by Pat Roy. (2005, December/January). Results, 3. Strengthening 1. School leadership teams seek congruence between professional learning and other school improvement initiatives. This might take a little detective work, but the effort will help staff members understand the commonalities of the goals and the processes of different programs. Learning to implement one new strategy might fulfill the requirements of two or more programs. These strategies might be seen as “power” strategies that help educators and students in multiple ways. • “Seeking congruence.” (2012). Standards Assessment Inventory 2: Recommendations: The Outcomes standard, by Learning Forward. Oxford, OH: Author. 2. Effective planning is required to attain the desired professional learning outcomes of improved educator practice and student learning. The implications for professional learning mean that more effort is required than simply shifting from a workshop model to using professional learning teams; many other steps must be thought through and prepared for. Learn about the Backmapping Model for Planning Results-Based Professional Learning. This model describes seven steps needed to accomplish outcomes. After reviewing the components, school leadership teams identify one or two that need to be addressed, studied, and improved. They decide how to incorporate those components into the school’s plan. • “Chapter 9: Planning effective professional learning.” Becoming a learning school, by Joellen Killion and Patricia Roy. Oxford, OH: NSDC. Learning Forward 6 Standards Assessment Inventory Recommendations: Outcomes Standard • “Self-assessment of current planning for professional learning.” (2011). Minds in motion: Creating a community of collaborative learners. Oxford, OH: Learning Forward and Rochester City School District. • Tools for Schools. (2007, November/December). This issue is devoted to developing SMART goals. Comprehensive 1. School leadership teams explore information about educator performance standards and identify the KASAB (Knowledge, Attitudes, Skills, Aspirations, and Behaviors) explained in each set of standards. Have the school leadership team (SLT) or small faculty groups look across each set and identify commonalities. This same process can be used within any school. Once a professional learning goal has been established, they determine whether there are commonalities with state or national teacher performance standards. • “Identifying specific adult learning outcomes.” (2012). Standards Assessment Inventory 2: Recommendations: The Outcomes standard, by Learning Forward. Oxford, OH: Author. • “Outcomes: Coaching, teaching standards, and feedback mark the teacher’s road to mastery,” by Jon Saphier. (2011, August). JSD, 32 (4), 58-62. • “The elements of effective teaching,” by Joellen Killion and Stephanie Hirsh. (2011, December). JSD, 32 (6), 10-16. • “Vision, plus so much more, promotes effective teaching and learning.” (2011, December). JSD Professional Learning Guide. 2. To help school staff better understand this standard, school leadership teams examine the Innovation Configuration maps for Learning Forward’s Standards for Professional Learning. The IC maps provide desired outcomes for every standard as well as a continuum of practice related to that outcome. Staff members should read the continuums and come to consensus about which level best describes the current practices within the school. This information can assist in building an improvement plan Learning Forward 7 Standards Assessment Inventory Recommendations: Outcomes Standard by examining the next level of practice. This study and conversation will also help to clarify, in very practical terms, the roles and responsibilities of teachers and administrators concerning ways of aligning outcomes between student learning, performance standards, and professional learning. • Order Standards into practice: School-based roles. Innovation Configuration maps for Standards for Professional Learning from Learning Forward (800-727-7288 or www.learningforward.org/bookstore). • “Using the IC maps as a self-assessment.” (2012). Standards into practice: Schoolbased roles. Innovation Configuration maps for Standards for Professional Learning. Oxford, OH: Learning Forward. Learning Forward 8 STANDARDS ASSESSMENT INVENTORY Recommendations: Outcomes Standard Tools to support DEVELOPING strategies Aligning Student Learning Needs and Professional Learning Goals Purpose: To understand strong and weak alignment between student learning needs and professional learning needs/goals Materials: Case studies of student learning and professional learning goals (Numbers 1–4) Reading: “Address Learning Outcomes” section from Learning Forward Outcomes standard (included below) Directions: 1. During a school leadership team meeting and/or faculty meeting, ask small groups (4–5 people) to read the reading from the Outcomes standard (from Standards for Professional Learning, Learning Forward, 2011). 2. Ask small groups to read at least two case studies—every group should read Number 1 and one additional case study. They should also identify the student learning need and the professional learning goal presented in each case. 3. Next, the group should come to consensus about how they would rate the alignment between the student learning need and the professional learning goal and explain why they gave the rating they did. • Alignment means there is a one-to-one correspondence between the student need and the professional learning goal. One definition of alignment is “the positioning of different components with respect to each other so that they perform effectively or properly.” • A rating of 1 would be given if, for example, the student learning need was science inquiry process and the professional learning goal was to improve writing across the content areas. There is no connection between the need and the goal. • A rating of 10 would be given if, for example, the student learning need was improvement in discrete mathematics and professional learning focused on the knowledge, skills, and instruction related to discrete mathematics. • The professional learning designs also need to be considered. If the professional learning goal addresses gaining knowledge as well as supporting planning and implementation, the alignment rating would be in a higher range. • Professional learning designs are the processes, activities, or events used during professional learning. These include workshops, coaching, learning community time, learning teams, demonstration lessons, peer coaching, coplanning, action research, and so on. 4. Ask teams to find another group who read the same case study and share their rating and explanations. They do not need to come to consensus but rather should try to understand the other group’s thinking and rationale. 5. Finally, display your school’s student learning needs and schoolwide professional learning goals and designs and ask faculty to assign an alignment rating and explain why. Discuss how the rating could be improved if the faculty consider it low. ADDRESS LEARNING OUTCOMES Student learning outcomes define equitable expectations for all students to achieve at high levels and hold educators responsible for implementing appropriate strategies to support student learning. Learning for educators that focuses on student learning outcomes has a positive effect on changing educator practice and increasing student achievement. Whether the learning outcomes are developed locally or nationally and are defined in content standards, courses of study, curriculum, or curricular programs, these learning outcomes serve as the core content for educator professional learning to support effective implementation and results. With student learning outcomes as the focus, professional learning deepens educators’ content knowledge, pedagogical content knowledge, and understanding of how students learn the specific discipline. Using student learning outcomes as its outcomes, professional learning can model and engage educators in practices they are expected to implement within their classrooms and workplaces. Excerpt: Outcomes standard, Learning Forward’s Standards for Professional Learning, p. 49, Learning Forward, 2011. This urban middle school set a goal that all students would be reading at grade level in five years. 1 Their literacy focus was based on the belief that reading is the fundamental skill on which all other academic learning is based. The professional learning program included working with teachers to ensure they used instructional strategies that improved student reading skills. It involved a professional development lab in which a resident teacher worked with a visiting teacher in the classroom for three complete weeks of observation and supervised practice. A specially trained substitute took over the visiting teacher’s classroom during this time. Later, the resident teacher came to the visiting teacher’s classroom for consultation and observation. There were also internal and external consultants who worked one-on-one with eight to 10 teachers on literacy instruction for three to four months. These consultants were available to work with grade-level teams and larger groups during planning times. Funds were provided so that teachers could visit other classrooms and schools to observe and debrief what they saw. Finally, there were summer institutes on literacy for teachers of second-language learners held at an off-site training site and paid for by the district. 1. What was the student learning need? 2. What was the professional learning goal? What were the professional learning designs? 3. How well are those two goals aligned? On a scale of 1 to 10 (10 being high), to what degree would you expect these professional learning activities to improve the student learning goal? Alignment Rating: _____ Explain why you gave it that rating. 2 Eight out of 11 schools in this district did not make AYP in part because of a lack of growth in reading. Data analysis seemed to indicate the following needs: Grade 3 Grade 4 Grade 5 Grade 6 Grade 7 Grade 8 Grade 9 Comprehending literary and informational text, persuasive texts Vocabulary Functional text and comprehension strategies No particular area of low performance Elements of literature and comprehension strategies Vocabulary Vocabulary and expository text The district learning goal was for all students to focus on improving comprehension of persuasive and literary texts by 10%, as measured by the state assessment. The professional learning goal for teachers was to implement the teaching/learning cycle (assess, evaluate, plan, and teach) during reading instruction. A six-week course was offered by the district on the teaching/learning cycle. School-based coaching also focused on classroom demonstrations and coaching sessions on the teaching/learning cycle. 1. What was the student learning need? 2. What was the professional learning goal? What were the professional learning designs? 3. How well are those two goals aligned? On a scale of 1 to 10 (10 being high), to what degree would you expect these professional learning activities to improve the student learning goal? Alignment Rating: ______ Explain why you gave it that rating. 3 This high school had a diverse student population. A critical student need was to develop inferential comprehension and vocabulary skills with all students, but especially with ELL and SPED students. Teachers had analyzed the data and identified that they needed to know more about inferential comprehension and how to address this need with ELL and SPED students. They depended on the textbooks to address this need, although in reality there were few discussion questions, writing activities, or exercises that addressed inferential comprehension. A majority of teachers considered the lack of appropriate curriculum materials a critical need. The professional learning goal focused on implementing strategies that supported the development of inferential reading comprehension. These included the use of decoding, compare/contrast, predict/infer, cause/effect, summarizing, and questioning. Regularly scheduled 90-minute training sessions and miniworkshops presented information on reading comprehension strategies. Weekly content-area teams planned common lessons, monitored the use of these strategies, and reviewed student work. These small teams also focused on strategies helpful to English language learners. 1. What was the student learning need? 2. What was the professional learning goal? What were the professional learning designs? 3. How well are those two goals aligned? On a scale of 1 to 10 (10 being high), to what degree would you expect these professional learning activities to improve the student learning goal? Alignment Rating: _____ Explain why you gave it that rating. 4 This intermediate school served students from the higher-income area of town. Typically, students performed at very high levels on standardized assessments, yet they still needed to improve their mathematics achievement. The state test results and district benchmark results indicated that in mathematics, students needed to focus on the following areas: 4th grade Data analysis, probability, discrete math 5th grade Data analysis, probability, discrete math 6th grade Structure and logic, data analysis, probability, and discrete math Teachers were surveyed concerning their comfort level and knowledge of data analysis, probability, and discrete math. A majority indicated that they needed more work in developing their own knowledge and understanding of these content areas. Many had had little more than a survey course in mathematics, and the state math content standards addressed many topics they felt uneasy teaching. They relied heavily on the text. The district mathematics consultant provided a series of monthly two-hour sessions to address the specific underlying concepts within the content standards for each grade level. After each session, during the three other weeks in the month, grade-level teams met, continued to discuss the content knowledge, and reviewed textbook lessons to determine whether these content areas were addressed. Later in the year, the grade-level groups asked the district consultant to provide demonstration lessons for each of these areas in each grade level. 1. What was the student learning goal? 2. What was the professional learning goal? What were the professional learning designs? 3. How well are those two goals aligned? On a scale of 1 to 10 (10 being high), to what degree would you expect these professional learning activities to improve the student learning goal? Alignment Rating: _____ Explain why you gave it that rating. FOCUS ON NSDC’S STANDARDS Extreme makeover: Needs assessment edition T he assessment of needs is one of it as a monitoring tool, what if the results were the most valuable types of profesused to determine teacher needs for support and sional development data to collect. assistance while implementing new curriculum It can be used to help determine or strategies? the initial focus and goals of Teacher concern surveys, based on the professional development as well as to idenConcerns-Based Adoption Model (CBAM), help tify ongoing support and assistance required to principals understand whether teachers need sustain new classroom practices. The problem more information about new practices or prois that there seems to be a misunderstanding of grams, need to visit a demonstration classroom, the word “needs.” For many years that word has or need to meet with grade-level colleagues been synonymous with wants, desires, or wishes to plan lessons or units (Hall & Hord, 2001). rather than necessities or requirements. The CBAM can help principals understand and supubiquitous needs assessment survey, while not port faculty as they journey through the process easy to design and administer, of change. In addition, informal usually consists of lists of topics, conversations or interviews with Data Driven: programs, or strategies from faculty members can also yield Staff development that which teachers are asked to incritical data to determine next improves the learning dicate what they would LIKE to steps for professional developof all students uses focus on during their professional ment. These conversations are disaggregated student development time. Not only are sometimes called one-legged data to determine these surveys not clearly connectinterviews —hallway conversaadult learning ed to student or teacher learning tions that begin with “How is the priorities, monitor needs, most faculty members can new mathematics (or reading, progress, and help complete them in less than a minscience, social studies, or ELL) sustain continuous ute and rarely seem to remember program going?” and end with a improvement. them past the moment they hand clear understanding of some of them in. Yet, school and district the barriers that might be blocking staff development committees successful implementation of new faithfully create catalogs and workshop sessions classroom practices. Another useful tool from based on the survey results and educators, on the CBAM is the innovation configuration map that receiving end, wonder later, “Why are we doing can be used as a self-assessment tool and pinthis topic today — what were they thinking?” point educator’s next steps as they move toward Instead of this dartboard approach, the high-fidelity implementation of new practices. principal needs to analyze relevant staff data to A needs assessment is critical to powerful design teacher professional development (Roy professional development but let’s make sure it & Hord, 2003, p. 75). Let’s remodel the needs actually assesses educator needs not their wants. assessment by collecting data focused on classroom practice. A number of tools are available to complete this task. Many principals are already Learn more about NSDC’s standards: familiar with the classroom walk-through www.nsdc.org/standards/index.cfm (Richardson, 2006). But rather than thinking of February 2008 l The Learning Principal Pat Roy is co-author of Moving NSDC’s Staff Development Standards Into Practice: Innovation Configurations (NSDC, 2003). References Hall, G. & Hord, S. (2001). Implementing change: Patterns, principles, and potholes. Boston, MA: Allyn & Bacon. Roy, P. & Hord, S. (2003). Moving NSDC’s staff development standards into practice: Innovation configurations, Volume I. Oxford, OH: NSDC. Richardson, J. (August/ September, 2006). Snapshots of learning: Classroom walk-throughs offer picture of learning in schools. Tools for Schools, 10(1), 1-8. National Staff Development Council l 800-727-7288 l www.nsdc.org 3 theme / WHAT WORKS Data use DATA-DRIVEN DECISION MAKING TAKES A BIG-PICTURE VIEW OF THE NEEDS OF TEACHERS AND STUDENTS BY VICTORIA L. BERNHARDT I n July 2006, eight members of the Marylin Avenue Elementary School leadership team from Livermore, Calif., arrived at the annual Education for the Future Summer Data Institute in Chico, Calif., eager to learn how to employ data-driven decision making to change their school. Data-driven decision making is the process of using data to inform decisions to improve teaching and learning. Schools typically engage in two kinds of data-driven decision making — at the school level and at the classroom level. The first leads to the second. At the school level, staff members VICTORIA L. BERNHARDT is executive director of the Education for the Future Initiative. She writes and speaks extensively about the effective use of data, including a chapter in Powerful Designs for Professional Learning, 2nd Edition (NSDC, 2008). You can contact her at vbernhardt@csuchico.edu. 24 JSD WINTER 2009 VOL. 30, NO. 1 look at all the data to: • Understand where the school is; • Understand how they got to where they are; • Know if the school is meeting its goals and achieving its vision; • Understand the real reasons gaps and undesirable results exist; • Evaluate what is working and what is not working; • Predict and prevent failures; and • Predict and ensure successes. The Marylin team included six teachers, the district data analyst, and Principal Jeff Keller, who had just finished his first year as an administrator. The team was ready to get to work on the challenges they faced: • The school had not made Adequate Yearly Progress (AYP) since it was first required in 200203 (four years in a row). • The English as a Second Language population was on the rise. • The free/reduced lunch population was increasing. • It was perceived that the school WWW.NSDC.ORG culture was not ready to change. The school lacked focus and instructional coherence. • Staff members were not using data to improve. After a week of intensive work, the team left with a plan for datadriven activities to improve instruction and student learning. One year later, three members of the leadership team returned to Chico to share their successes at the 2007 Education for the Future Summer Data Institute. Just days before the team arrived in Chico, Marylin Avenue Elementary School received its spring 2007 student achievement results. Student achievement improved at every grade level, in every subject area but one at one grade level, and with all student groups. These increases came even as the Hispanic and free/reduced lunch populations increased. Here is what the school did to get results. • MARYLIN AVENUE DEMOGRAPHICS In 2002-03, 49% of Marylin NATIONAL STAFF DEVELOPMENT COUNCIL Student enrollment 2002-03 2006-07 Total 465 Hispanic 229 49.2% 335 66.1% Caucasian 145 31.2% 91 17.9% 91 19.6% 81 16.0% 211 45.4% 385 75.8% Other Free/reduced lunch Mobility 507 30% Avenue’s students were of Hispanic descent. This percentage increased to 66% five years later as the percentage of Caucasian students decreased from 31% to DATA 18%. At the same time, the percentage of students receiving free/reduced lunch increased from more than 45% to almost 76% of the population. By 2006-07, Marylin Avenue School had a student enrollment of 507 in kindergarten through 5th grade, up from 465 in 2002-03. Of the 507 students enrolled, 335 (66%) spoke Spanish as their first language. Almost half of the parents had only a high school diploma or less. The teaching staff, mostly Caucasian females, had an average of 14.4 years of teaching experience (Marylin Avenue School, 2006). (See chart above.) Marylin Avenue had not made AYP for the previous four years. The school received negative scores on the California Academic Performance Index (API) for the previous three years, which meant that student achievement results were decreasing. In 2003-04, the school’s API score decreased 17 points. Their target for 2006-07 was to increase 7 API points. Introduced in California in 1999, the API measures the academic performance and progress of individual schools and establishes growth targets for future academic improvement. The interim statewide API performance target for all schools is 800. A NATIONAL STAFF DEVELOPMENT COUNCIL 34% school’s growth is measured by how well it is moving toward or past that goal. The biggest challenge facing the leadership team USE was to get experienced teachers to realize that changes in the student population required changes in their teaching. theme / WHAT WORKS MARYLIN AVENUE ELEMENTARY SCHOOL BACKGROUND We realized we had very little school processes data that measured our instructional strategies and programs. Looking at all the data gave us a reality check about where our school was, not just where we thought it was. • We used the Education for the Future Continuous Improvement Continuums. The Continuous Improvement Continuums are selfassessment tools that measure where the school is with respect to its approach, implementation, and outcomes for seven continuous improvement categories. The tools helped members of the staff communicate about specific aspects of improvement as we moved forward together. (The Continuous Improvement WHAT DATA-DRIVEN DECISION MAKING LOOKS LIKE: MARYLIN AVENUE, JULY 2007 Fast-forward to the 2007 Summer Data Institute. Participants heard Marylin Avenue’s success story: The school increased 54 API points, and student achievement increased in every grade level, every subject area, and with every student group. Here is what the leadership team told the group assembled in Chico: • We looked at all the school’s data. Comprehensive demographic data told us that our current student population was changing while we stayed the same. This told us that we had to change our strategies and services to improve student achievement. Perceptions data allowed us to hear from students and parents about how better to meet their needs. Perceptions data from staff revealed what it would take to change teaching strategies and get all staff working on the same page. Student learning results, disaggregated in all ways, told us where we did not have instructional coherence and which students we were not reaching. 800-727-7288 VOL. 30, NO. 1 WINTER 2009 JSD 25 theme / WHAT WORKS Continuums are available at http:/ /eff.csuchico.edu/download_center/.) • We developed a vision. All the data and the results of the self-assessments showed us that we needed a clear vision for the school — one that everyone could commit to, not just agree with, and one that we would monitor to make sure everyone was implementing. Having a vision that was shared by everyone made a huge difference. • Staff participated in identifying contributing causes of our undesirable results. Using the Education for the Future problemsolving cycle activity helped staff engage in deep discussions and honestly think about an issue before we solved it. In the past, we would identify a gap and then solve it in the same half-hour. Having a vision The problem-solving that was shared cycle made us think by everyone through an issue and made a huge gather data to understand difference. it in greater depth before solving it. Staff used this activity for evaluating programs, strategies, and processes (Bernhardt, 2003, 2004, 2005, 2006). • We engaged in schoolwide professional learning in assessment and instrucDATA tional strategies. We wanted teachers to work differently, so we had to support their continual learning of new assessment and instructional strategies. • We began using common assessments to clarify where students were at any time during the year. • We established collaborative teams, and meeting times were enforced. Teams used the time to discuss student assessment results and student work and how to change instructional strategies to get improved results. We kept these times sacred and modeled how to use the time and data effectively. 26 JSD WINTER 2009 VOL. 30, NO. 1 MARYLIN AVENUE ELEMENTARY SCHOOL API growth and targets met, 2002-03 to 2007-08 Year Number tested Base Target Actual Met target 2002-03 276 681 6 1 No 2003-04 270 665 6 -17 No 2004-05 313 662 7 -5 No 2005-06 303 651 7 -7 No 2006-07 295 705 7 54 Yes 2007-08 286 742 7 37 Yes • We created a school portfolio to house our data, vision, and plan. The school portfolio helps us assess where we are with respect to our vision and provides the focus and sense of urgency to improve. MARYLIN AVENUE, 2007-08 In 2007-08, Marylin Avenue staff members continued to implement the strategies they began using in 200607. In addition, staff mapped many school processes using flowcharting tools. Teachers and other staff members gathered data related to the processes to make sure they were teaching what they USE intended to teach and that they were getting the results they wanted and expected for all students. All staff members understand what they are doing collectively to ensure that all students become proficient and what they need to do when students are not learning. Marylin Avenue’s 2007-08 accountability results were also impressive. The school is achieving instructional coherence and moving all students forward. The results again showed increases at every grade level, in every subject area, and with every student group. Marylin Avenue’s API results for 2007-08 are 742, a 37-point increase. The school’s target was 7. WWW.NSDC.ORG As the table above shows, Marylin Avenue has come a long way in improving student learning for all students. CONDITIONS FOR SUCCESS In addition to the work detailed above, Marylin Avenue staff members say they continue to get student achievement increases because they: • Shifted their culture through the use of data, committing to and implementing the vision, consistent leadership, and professional learning that helped them get results; • Adopted common formative assessments, which helped every teacher know what students know and do not know, and therefore how to target ongoing instruction; • Examined student data that allowed teachers to alter their instructional processes throughout the year to ensure that students continued to learn; • Collaborated by grade level to review formative data, with a focus on teaching to the standards; and • Benefited from strong leadership that never let go of the vision — modeling and supporting its implementation at every step along the way. MOVING FORWARD WITH DATA In spite of Marylin Avenue’s chalNATIONAL STAFF DEVELOPMENT COUNCIL NATIONAL STAFF DEVELOPMENT COUNCIL For schools to see student achievement increases in every subject, at every grade level, and with every student group, educators must look at big-picture data. They must understand what is being implemented to know what needs to change. USE It is not enough for educators to focus on just one thing they think can change; they must look at all the data. To move forward, review all the data, understand the data, and look for commonalities. Look for leverage points. Listen to students, staff, and parents. Look beyond summative student achievement scores. With a big-picture view, schools have the ability to improve all of their processes — and students will be the ultimate beneficiaries. 800-727-7288 theme / WHAT WORKS lenging population changes, student achievement improved at every grade level, in every subject area, and with every student group two years in a row. With data and process tools, staff could see where the school stood. They used that information DATA to get all staff on the same page to implement a vision and engage in powerful professional learning and collaboration strategies. Marylin Avenue staff will continue to use data to monitor and measure processes to ensure that all students are learning. The data framework that this school used for continuous improvement can be used by any school or learning organization. It is the use of all the data that makes the difference. REFERENCES Bernhardt, V.L. (2003). Using data to improve student learning in elementary schools. Larchmont, NY: Eye on Education. Bernhardt, V.L. (2004). Using data to improve student learning in middle schools. Larchmont, NY: Eye on Education. Bernhardt, V.L. (2005). Using data to improve student learning in high schools. Larchmont, NY: Eye on Education. Bernhardt, V.L. (2006). Using data to improve student learning in school districts. Larchmont, NY: Eye on Education. Marylin Avenue School. (2006). Marylin Avenue School data portfolio. I VOL. 30, NO. 1 WINTER 2009 JSD 27 Tool 5.1: What are data? Directions: Teams thinking about improving teaching and learning can find a lot more information than just grades and test results. Data-driven schools in Alabama used these data sources in their school improvement process. Review the list, then brainstorm what other data may be available. Determine as a team which sources you want to use. STATE & NATIONAL TEST RESULTS • State-mandated subject-area assessments • Writing assessments • Graduation exams • College entrance exams • Advanced placement exams • Yearly progress reports • National Assessment of Educational Progress scores COMMERCIAL ASSESSMENTS • Packaged program assessments • Individual reading assessments CLASSROOM ASSESSMENTS • Daily and unit tests • Student portfolios • Checklists • Running records • Evaluations of student projects • Evaluations of student performances • Examples of student work SURVEYS • Student • Parent • Community • Uncertified staff • Targeted teacher surveys by grade level and content area (program effectiveness, staff development needs, technology, library, paperwork, duties, etc.) SCHOOL CLIMATE • Attendance records • Counseling referrals • Discipline reports (with trend analysis) • Student comments to counselors, teachers SCHOOLWIDE ASSESSMENTS • School report cards • School Improvement Plan yearly assessments • Collective analyses of student work • Schoolwide writing assessments • Products of accreditation processes • Reports from school walk-throughs OTHER STUDENT DATA • Course assignments • College admission data • Quarterly, interim, and final grades • Dropout data • Minutes/records of student support teams • Special education referrals OTHER DATA • Student honors and awards • Student and parent demographic information • Results of teacher action research • Reports from teachers • Academic lab and library usage • Faculty turnover rate • Registration data Source: Compiled by John Norton for the Alabama Best Practices Center. National Staff Development Council • www.nsdc.org Team to Teach: A Facilitator’s Guide to Professional Learning Teams theme / EXAMINING EVIDENCE MIX IT UP Variety is key to a well-rounded data-analysis plan BY LOIS BROWN EASTON V ariety may be the spice of life, but in terms of data sources, variety is more than a spice — it’s one of the basic food groups. Alternative data sources, such as student interviews and walkthroughs, are essential for a well-balanced diet. Data from test scores alone, whether from norm-referenced or criterion-referenced tests, state, disNATIONAL STAFF DEVELOPMENT COUNCIL trict, or school tests, may provide protein, for example, but other data sources help keep educators, schools, districts, and states healthy. Many data-analysis experts advo- cate for gathering evidence that complements student achievement data. Victoria Bernhardt (2008) recommends that achievement data be coordinated with demographic, perception LOIS BROWN EASTON is a consultant, coach, and author. She is the retired director of professional development at Eagle Rock School and Professional Development Center, Estes Park, Colo. She is the editor of Powerful Designs for Professional Learning, 2nd Edition (NSDC, 2008). You can contact her at leastoners@aol.com. 800-727-7288 VOL. 29, NO. 4 FALL 2008 JSD 21 EXAMINING EVIDENCE theme / (survey), and school process data (what the school does to help students learn — after-school tutoring and small classes, for example). In terms of student achievement data, Bernhardt and others (Love, Stiles, Mundry, & DiRanna, 2008) advise educators to collect a variety of data, including student work itself. Several strategies for powerful professional learning can help schools, districts, and states access achievement data from sources other than test scores. Other strategies can help educators collect process data. SOURCES FOR EVIDENCE OF STUDENT ACHIEVEMENT • For more strategies The expanded second edition of Powerful Designs for Professional Learning introduces new chapters on classroom walk-throughs, differentiated coaching, dialogue, and video. The book includes a CD with more than 270 pages of handouts, including the tool in this issue of JSD on p. 64. Order the book from the NSDC Online Bookstore, http://store.nsdc.org. Item #B380, $64 for members, $80 for nonmembers. ACCESSING STUDENT VOICES Harvetta Robertson and Shirley Hord make the point that educators often access last the voices they should access first (2008). Facilitators of task forces focused on school improvement seek systemwide representation, but don’t often ask students — those in the system who will be most affected by the Facilitators of results of school improvetask forces ment efforts — to particifocused on pate in the work. One school way to access student improvement voices is through focus seek systemwide groups. Another is representation, through interviews. but don’t often ask students — those in the system who will be most affected by the results of school improvement efforts — to participate in the work. FOCUS GROUPS Robertson and Hord describe a focus group consisting of 9th-grade students whose actions frustrated their teachers. “Nothing seemed to help,” said one teacher. “I found myself questioning whether my choice to teach was a good one” (2008). These teachers learned during a focus group that the transition from middle to high school had challenged these students: “While 22 JSD FALL 2008 VOL. 29, NO. 4 they [the teachers] had been lamenting the freshmen’s failure to plan, missing deadlines, and lack of ability to balance school with work and extracurricular activities, the students were trying to assimilate the conditions of expectations of high school with their limited experiences in middle school” (2008). The 9th-grade teachers emerged from that focus group with new ideas on how to help students with transition from middle school and beyond. Egg Harbor City School District in New Jersey hosted a focus group for three schools engaged in middle school mathematics reform. About 20 middle school students joined the educators in their workshop. Students were briefed to be honest and sincere about their experiences in mathematics, and they were. They sat in a circle outside of which sat the educators. The facilitator asked students questions the educators had generated: • What skills would have helped you be better prepared for Algebra I? • Why is it OK to say “I can’t do math” when it’s not OK to say that about reading? WWW.NSDC.ORG Why is math such an important subject? • Was there a lesson that stood out for you? • What outside influences might affect your ability to do math? • What do you do if you don’t know how to solve a problem? • Do you see any math application in your future? • What do teachers do that embarrass you? Their answers were surprising, validating, disconcerting, and sometimes even funny, such as this response from a young man: “Actually,” he said, “my gerbil influences me to do my math homework — it’s the only time I’m sitting in front of its cage.” At the end of the focus group, students turned their chairs around and chatted in small groups with two or three educators. The ice had been broken, and students were completely candid as educators asked important follow-up questions. The facilitator wrote up the results for everybody. INTERVIEWS Interviews differ from focus groups in that they occur between one interviewer and one student at a time. Robertson and Hord describe the use of an interview protocol called “Me, Myself, and I” from the Northwest Regional Education Laboratory (Laboratory Network Program, 2000). Outside interviewers conducted the interviews, collecting data from a representative sample of students from across the student body. The interviewers collated their notes and compiled “some insights for staff to consider about their students’ perceptions.” In a variation on the interview process, educators in Lawrence, N.J., worked with middle school students on how they think about mathematics. These students in pairs did “think-alouds” as they worked NATIONAL STAFF DEVELOPMENT COUNCIL TUNING PROTOCOLS Looking directly at student work gained credibility in the 1970s and 1980s when the National Writers Project (NWP) and others developed processes for assessing writing. These processes were considered valid — they measured real writing, not a proxy, as in multiple-choice items — and reliable — scorers set and used anchors, established rubrics, and scored each paper at least twice to get interscorer reliability. Tuning protocols in part arose from NWP work on formal, large-scale writing assessment. Tuning protocols are as valid as a formal, large-scale assessment process, though less reliable because they rely on consensus rather than calibration. Tuning protocols engage a group of peer educators in a process to finetune what happens in classrooms based on student work. Dave, a high school science teacher, worked with his peers to tune student science portfolios. He wanted to be sure students thought deeply about science. His tuning group pointed out that students mostly wrote about what they did, not what they learned. The consensus of the tuning group was that Dave needed to modify what he asked students to talk about when they debriefed science activities so that NATIONAL STAFF DEVELOPMENT COUNCIL they could, in turn, write more about what they learned. Dave used their advice and found that students grew so accustomed to talking about their learning orally that they naturally wrote about their learning in their portfolios. He was delighted to discover that their learning sometimes consisted of more questions than answers. The result of tuning protocols becomes more meaningful if there is a goal, such as looking at how students demonstrate higher-level thinking skills. Over time and after tuning several pieces of student work, educators will have data that can be used to capture students’ levels of thinking. Looking directly at student work through a tuning protocol allows educators to know what students actually know and can do rather than how they select answers on a multiplechoice test. SOURCES FOR SCHOOL PROCESS DATA CLASSROOM WALK-THROUGHS Classroom walk-throughs can yield data about student achievement but are also useful for collecting process data. Process data are essential because they establish what schools are doing to help students learn. In a data-driven dialogue, educators look first at achievement data and then ask: “What are we doing at our school to help students succeed on this skill?” During the typical classroom walk-through, educators focus on the following: student orientation to work, curriculum moves (content, objectives, context, cognitive type, and calibration to district/state curriculum), and instructional moves. According to Carolyn Downey, educators can also use walk-throughs to gather information on safety and health as well as school or district goals (Downey, 2008). 800-727-7288 Many educators “walk the walls” during classroom walk-throughs. As part of their walk-through process, they look at what is posted on classroom walls. They can look at posted student work and gauge what students know and can do from what’s on the walls. Sometimes, those doing walk-throughs can — as unobtrusively as possible — look at what students are working on at their desks, again gaining information about what students know and can do. Margery Ginsberg suggests that those who do walk-throughs consolidate their notes over a period of time to share with an entire faculty (Ginsberg, 2004). Classroom walkFor example, they might throughs can report that during their yield data about visits to classrooms, they student observed student work achievement but showing a deep underare also useful standing of a schoolwide for collecting focus, such as five-step process data. problem solving. They Process data are might observe students essential engaged in peer-editing because they groups and making subestablish what stantive remarks about schools are organization. Or, they doing to help might see students workstudents learn. ing at their desks using longitude and latitude to determine world locations. These data are as important as test score data about mathematics, writing, and geography. In terms of school process data, walk-throughs can yield information about student grouping, older students tutoring younger students, class sizes, celebrations of student work, consistent classroom management strategies, whether teachers share rubrics in advance of student work, and how teacher aides work with special needs students in the classroom. theme / EXAMINING EVIDENCE through increasingly more difficult mathematics problems while the teachers listened in. The teachers summarized their notes in answer to these questions: • What surprised you about students’ thinking? • What errors did you encounter that may have been based on erroneous expectations or assumptions? • What novel/unique ways of thinking did you encounter? • What does this experience tell us about what students know and do not know and what they can and cannot do? SHADOWING STUDENTS Shadowing students is an important way to gain process data about a VOL. 29, NO. 4 FALL 2008 JSD 23 theme / EXAMINING EVIDENCE school. Educators who shadow in their own schools are often amazed at what students endure. For the first time, perhaps, they notice the disconnect among the classes or the variety of classroom expectations that challenge students as they move from class to class. Educators who shadow in other schools can do so for particular purposes, such as to see how a school achieves an interdisciplinary curriculum, but their experience will also help them think about the processes of their own school in comparison to the host school’s processes. The school hosting educators who shadow students needs those adults to report what they see and hear. By doing so, the school benefits from a mirror held up to its own processes. The questions and comments that the adults make to students and staff in a host school are an important source of information about how the school is engaging its learners. CRITICAL ASPECTS These professional learning strategies yield little in terms of data collection unless Educators those engaged in them who engage use what they have purposefully in learned. Participating these types of educators need to note professional the results of these activilearning ties and look for themes, activities trends, and anomalies to diversify their report to the entire school sources of data faculty. Mary Dietz sugand develop a gests that groups keep a more precise portfolio of artifacts relatunderstanding ed to professional learnof where ing — notes from meetstudents ings, agendas, student struggle. work, summaries of learning, and how educators are applying and implementing what they have learned (Dietz, 2008). In addition, educators should seek ways to make data they are gathering accessible to others, perhaps through a 24 JSD FALL 2008 VOL. 29, NO. 4 web site or blog. Principals might want to set aside part of each faculty meeting for groups to report to each other what they have learned. In fact, student achievement or process data from these professional learning experiences can lead a faculty to the process of inquiry that Carolyn Downey and others suggest. An inquiry question based on data from a classroom walk-through, for example, might sound like this: “When planning units through which we want students to help each other learn, how do we decide on strategies for group work that engage all students?” (Downey, 2008). Faculty engaged in an inquiry question can extend learning beyond the professional learning activity that stimulated it. Ongoing professional learning activities can naturally generate data that complement data from tests and process data. Educators who engage purposefully in these types of professional learning activities diversify their sources of data and develop a more precise understanding of where students struggle. For example, educators distressed about reading scores in an elementary school can design and engage in an action research project to determine if a particular intervention helps students read better. Teachers can also interview students about reading. The data collected as part of the action research project coupled with interview results can be used with scores on reading tests to make sense of and remedy the situation. Test scores can launch this key question: “What other data — beyond test scores — do we need? How can we obtain these data without more testing?” The answer leads to professional learning activities that aren’t as intrusive as testing. The answer leads to professional learning activities that engage educators in examining real work and understanding real students rather than depending solely on the proxy results that WWW.NSDC.ORG tests provide. The answer leads to professional learning that improves learning for all students. CONCLUSION Nutritionists and dieticians argue for well-balanced diets — a little of each food group. Educators need to argue for the same — a little from each type of data source rather than reliance on one data source. Just as fruits and vegetables are considered necessities in the diet, data from real students and real student work accessed through professional learning strategies should become a staple in the data diet. REFERENCES Bernhardt, V.L. (2008). Portfolios for educators. In L.B. Easton (Ed.), Powerful designs for professional learning (2nd ed.). Oxford, OH: NSDC. Dietz, M. (2008). Portfolios for educators. In L.B. Easton (Ed.), Powerful designs for professional learning (2nd ed.). Oxford, OH: NSDC. Downey, C. (2008). Classroom walk-throughs. In L.B. Easton (Ed.), Powerful designs for professional learning (2nd ed.). Oxford, OH: NSDC. Ginsberg, M. (2004). Classroom walk-throughs. In L.B. Easton (Ed.), Powerful designs for professional learning. Oxford, OH: NSDC. Laboratory Network Program. (2000). Listening to student voices: Self-study toolkit. Portland, OR: Northwest Regional Educational Laboratory. Love, N., Stiles, K.E., Mundry, S., & DiRanna, K. (2008). The data coach’s guide to improving learning for all students: Unleashing the power of collaborative inquiry. Thousand Oaks, CA: Corwin Press. Robertson, H. & Hord, S. (2008). Accessing student voices. In L.B. Easton (Ed.), Powerful designs for professional learning (2nd ed.). Oxford, OH: NSDC. I NATIONAL STAFF DEVELOPMENT COUNCIL tool 10.5 TOOL 3.6 CHapTer 10: USing DaTa Module 3 • HOW DO WE USE DATA TO PLAN COLLABORATIVE PROFESSIONAL DEVELOPMENT? Data analysis protocol (formal) What are we looking at here? What is being measured in each assessment? Which students are assessed? What areas of student performance are meeting or exceeding expectations? What areas of student performance are below expectations? Do patterns exist in the data? how did various populations of students perform? (Consider factors such as gender, race, and socioeconomic status.) What are other data telling us about student performance? how are the data similar or different in various grade levels, content areas, and individual classes? What surprises us? What confirms what we already know? BeComing a Learning SCHooL MINDS IN MOTION: CREATING A COMMUNITY OF COLLABORATIVE LEARNERS national Staff Development Council l www.nsdc.org Rochester City School District tool 10.4 TOOL 3.6 CHapTer 10: USing DaTa Module 3 • HOW DO WE USE DATA TO PLAN COLLABORATIVE PROFESSIONAL DEVELOPMENT? Data analysis protocol (informal) What is being measured in these data? Who is represented in the data pool? What jumps out in the data on first glance? Surprises expected What conclusions can we draw at this point? What other data have we looked at recently that have suggested similar findings? What other data might we consider to confirm or disprove these conclusions? BeComing a Learning SCHooL MINDS IN MOTION: CREATING A COMMUNITY OF COLLABORATIVE LEARNERS national Staff Development Council l www.nsdc.org Rochester City School District NATIONAL STAFF DEVELOPMENT COUNCIL Tools For Schools EXAMPLE Data summary statement: Fourth-grade Vietnamese immigrant boys are underachieving in science. Evidence: Achievement scores, teacher observation, and chapter (textbook) tests. Why questions: Q: Why do 4th grade Vietnamese immigrant boys underachieve in science? A: They have difficulty with English language. (Supporting data or facts: language assessment.) Q: Why does the fact that Vietnamese boys have difficulty with English contribute to low performance in science? A: They have difficulty understanding the concepts and applying them in practice. (Supporting data or facts: observation and student input.) Q: Why do 4th grade Vietnamese immigrant boys underachieve in science? A: Curriculum does not match assessment. (Supporting data or facts: Curriculum is based on 1985 framework, assessment is based on 1995 framework.) Q: Why does the mismatch between curriculum and assessment contribute to the low performance in boys? A: There is mis-alignment between what is taught and what is being assessed. (Supporting data or facts: comparison of 1985 and 1995 frameworks.) Upon further examination, all students are having some difficulty in science. October/November 2000 Crafting data summary statements Comments to facilitator: This activity will assist the team in focusing on what it has learned from the data it has collected about the school. As the team compares this data to its vision for the school, it should be able to identify the steps the school needs to take to reach identified goals. Materials: Several copies of the data summary sheet, various data sources, chart paper, markers, pens. Directions 1. Complete the Data Summary Sheet (see Page 5) for each of your data sources. Be as complete as possible. Think about other possible summary tables that might also be created. For example, after completing the sample data summary sheet, you may notice that girls in 4th through 6th grades are underachieving in mathematics. You could create another data summary table in which you break out the girls by ethnicity to see if a pattern emerges. 2. Summarize the data by writing a statement based on the data. As you review the data, consider: • Which student sub-groups appear to need priority assistance, as determined by test scores, grades, or other assessments? Consider sub-groups by grade level, ethnicity, gender, language background (proficiency and/or home language), categorical programs (e.g., migrant, special education), economic status, classroom assignment, years at our school, attendance. • In which subject areas do students appear to need the most improvement? Also, consider English language development. • In which subject areas do the “below proficient” student sub-groups need the most assistance? • What evidence supports your findings? 3. For each data summary statement, brainstorm all the possible reasons why the data show what they do. For each reason, identify data or facts that support that assertion. If no data exist, determine how to locate data that would support the assertion. Continue asking “why” until the root cause of the problem or need has been identified. Source: Comprehensive School Reform Research-Based Strategies to Achieve High Standards by Sylvie Hale (San Francisco: WestEd, 2000). See Page 7 for ordering information. PAGE 4 NATIONAL STAFF DEVELOPMENT COUNCIL Tools For Schools Data summaries Data type: ____________________________________________________________________________________________ (e.g., enrollment, student achievement, total, attendance, student achievement reading) Data source/measure: __________________________________________________________________________________ (e.g., SAT9, school records, staff survey) What the numbers represent: __________________________________________________________________________ (e.g., percentage of students below grade-level; number of students higher than 4 on district math assessment; percentage of students who say they like to read) STUDENT CHARACTERISTIC Grade Level Total ETHNICITY African-American Asian/Pacific Islander Caucasian Hispanic Native American Other GENDER Male Female INCOME Low-income Not low-income LANGUAGE ABILITY Fully proficient Limited proficient Non-proficient English only SPECIAL POPULATIONS Migrant Title 1 Target Assist Special education Preschool After-school Other Other Write a statement summarizing the data collected above. A data summary statement or need statement does not offer a solution nor does it describe a cause or lay blame. ______________________________________________________________________________________________________ ______________________________________________________________________________________________________ Source: Comprehensive School Reform Research-Based Strategies to Achieve High Standards by Sylvie Hale (San Francisco: WestEd, 2000). See Page 7 for ordering information. PAGE 5 October/November 2000 NATIONAL STAFF DEVELOPMENT COUNCIL Tools For Schools Moving from needs to goals Comments to the facilitator: This activity will aid you in developing goals based on your identified needs. Materials: Poster paper, sentence strips, masking tape, markers. The list of data summary statements developed using the Crafting Data Summary Statements tool on Page 4 or other method. Preparation: Prepare a sheet of poster paper with your vision and post that in the room where you are working. Write each data summary statement on a separate sentence strip and post on the wall. Write the model statements listed below on chart paper and be prepared to post those on the wall as you begin your work. Directions 1. Depending on the size of the group and the number of data summary statements, the facilitator may want to break a larger group into several smaller groups of three or four persons. 2. Each group should transform one statement into a student/program goal. The group should include an objective, outcome indicator, baseline, timeframe, target standard or performance, and target instructional practice. Refer to your vision often as you write these goals. STUDENT GOAL MODEL PROGRAM GOAL MODEL Students in grades 2 through 5 will OBJECTIVE as measured by OUTCOME INDICATOR. Current results indicate that BASELINE. At the end of TIME FRAME, students in these grades will perform at TARGET STANDARD OR PERFORMANCE, and at the end of two years, they will perform at TARGET STANDARD OR PERFORMANCE. Current records show that BASELINE teachers participated in professional development activities offered by our school this year. By TIMEFRAME, our school will OBJECTIVE as measured by OUTCOME INDICATOR. As a result, teachers will offer TARGET INSTRUCTIONAL PRACTICE to these students. At the end of the second year, staff will OBJECTIVE as measured by OUTCOME INDICATOR. As a result, students will perform at TARGET STANDARD OR PERFORMANCE. EXAMPLE Data summary statement: Most of our upper-elementary students are under-performing in language arts. EXAMPLE Student goal: Our upper-elementary students will improve their language arts skills (OBJECTIVE) as measured by the district assessment and standardized test (OUTCOME INDICATOR). Current results indicate that 67% of students in grades 4-6 are below proficient (BASELINE). By spring 2001 (TIMEFRAME), 25% of students currently under-achieving in language arts particularly those in upper elementary will improve their literacy skills by moving from below proficient to proficient (TARGET STANDARD OR PERFORMANCE). October/November 2000 Data summary statement: Our lowest-performing students in language arts are African-American, particularly males. Program goal: By the end of the 2000-2001 school year (TIMEFRAME), all staff will have learned about effective instructional practices that accelerate the academic achievement of African-American males (OBJECTIVE). Currently, only 5% of staff have these skills (BASELINE). The following year (TIMEFRAME), all staff will have implemented new strategies (TARGET INSTRUCTIONAL PRACTICE) as measured by peer coaching and classroom observations (OUTCOME INDICATOR). Source: Comprehensive School Reform Research-Based Strategies to Achieve High Standards by Sylvie Hale (San Francisco: WestEd, 2000). See Page 7 for ordering information. PAGE 6 NSDC TOOL W h a t a d i s t r i c t l e a d e r n e e ds t o k n o w a b o u t . . . Probing for Causes Example: What is the issue that we’re concerned about? Below average 4thgrade achievement on statewide math assessment. 1st why: Why do the 4th graders in our school score below average on statewide math exams? Because they are doing poorly on the story problems. 2nd why: Why are they doing poorly on story problems? Because they’re confused by the questions. 3rd why: Why are they confused by the questions? Because they have difficulty reading and understanding the text in the story problems. 4th why: Why do they have difficulty reading and understanding the text in the story problems? Because the story problems are written at a 4thgrade reading level and our students are not reading at a 4thgrade reading level. 5th why: Why don’t our students read at a 4th-grade reading level? 4 Comments to facilitator: Use this to help teams uncover the cause or roots of a problem or issue. The process pushes participants to go deeper in their understanding and often challenges some of their underlying beliefs and attitudes about student learning. Time: One hour or more Supplies: Chart paper, markers, and sticky notes Preparation: Create handouts from Page 5 so participants can make notes during the discussion. If you are following Option II, make enough handouts so that every participant has at least two copies. Directions Identify the issue that your team or your school wants to explore. For example, why do 4th graders have below average achievement on statewide math exams? Option I 1. Invite participants to announce their responses aloud for the entire group to hear. Record every answer on chart paper posted on the wall. 2. Repeat the process of asking “why” for every statement recorded on the wall. Continue that pattern until you have asked “Why” five times for each response. 3. After an hour, debrief the responses to determine if the group has identified one or two solutions for addressing the problem. If the situation is controversial, the facilitator may choose to adjourn and reconvene the participants at a later time. Option II 1. Make enough handouts for participants. 2. Write the initial question on chart paper and post in a location visible to all participants. 3. Invite participants to reflect privately on their responses to the question. Ask them to write down at least three responses to the question. 4. Then ask every participant to continue asking “why” about two of their responses and write down those responses. Repeat the process of asking “why” for every response that the participants record. Have them continue that pattern until they have asked “why” five times for each response. 5. After 30 minutes, organize the participants into small discussion groups. Invite them to share their responses to the initial question. During the discussion, you are likely to find that the answers are converging. This will lead the group to one or two solutions for addressing the problem. 6. If you are doing this process with an entire school staff, be prepared to pull responses from each small group so that the entire group participates in the final recommended solution. Source: Adapted from The Fifth Discipline Fieldbook, by Peter Senge, Charlotte Roberts, Richard Ross, & Bryan Smith (New York: Currency/Doubleday, 1994), pages 108-111. National Staff Development Council l 800-727-7288 l www.nsdc.org February 2008 l The Learning System 5 Whys NSDC TOOL Problem or issue: __________________________________________________________________ Ask your first “why” about the initial problem statement 1st “Why” _______________________________________________________________________ 1. 2. Convert the first response under each “Why” into the next “Why.” Repeat that process for every response until you have asked “Why” about the response to every question. 3. 2nd “Why” _______________________________________________________________________ 1. 2. 3. 3rd “Why” _______________________________________________________________________ 1. 2. “If you don’t ask the right questions, you don’t get the right answers. A question asked in the right way often points to its own answer. Asking questions is the ABC of diagnosis. Only the inquiring mind solves problems.” — Edward Hodnett 3. 4th “Why” _______________________________________________________________________ 1. “The art and science of asking questions is the source of all knowledge.” — Thomas Berger 2. 3. 5th “Why” _______________________________________________________________________ 1. 2. 3. “He who asks is a fool for five minutes, but he who does not ask remains a fool forever.” — Chinese proverb “The fool wonders, the wise man asks.” — Benjamin Disraeli February 2008 l The Learning System National Staff Development Council l 800-727-7288 l www.nsdc.org 5 theme STANDARDS FOR PROFESSIONAL LEARNING IMPLEMENTATION Learning builds the bridge between research and practice By Gene E. Hall and Shirley M. Hord O ne indisputable finding from our years of research on what it takes to conduct successful change in schools and colleges is this: Introducing new practices alone seldom results in new practices being incorporated into ongoing classroom practices. For example, we were dismayed at the recent release of two substantive studies of professional development (to support school improvement in mathematics and reading) that concluded that the professional development in each case was ineffective (Drummond et al., 2011; Randel et al., 2011). However, in both studies, the researchers did not assess implementation. It is hard to imagine how professional development can be judged if its implementation has not been documented. Such work, it would seem, is “the appraisal of a nonevent” (Charters & Jones, 1973). 52 JSD | www.learningforward.org We are happy to join with Learning Forward in recognizing the imperative of implementation. The Implementation standard states: Professional learning that increases educator effectiveness and results for all students applies research on change and sustains support for implementation of professional learning for long-term change. ASSURING PROFESSIONAL LEARNING It has only been in the last decade that we have come to understand the reality that change is based on learning. The profession, the press, and the public cry for school improvement, in order that all students learn to high levels. For school improvement to be realized, the first task is to identify and delete those programs and practices that are not supporting students in learning well. The next step is to find the best solution having the potential to promote quality teaching and successful student learning. After specify- August 2011 | Vol. 32 No. 4 Professional learning that increases educator effectiveness and results for all students applies research on change and sustains support for implementation of professional learning for long-term change. ing the new practice(s), teachers and administrators must learn what the new practices are and how to use them, and transfer the new way into classroom practice. See diagram on p. 55. “Change is learning. It’s as simple and complex as that.” This is the first principle in our beliefs and assumptions about change (Hall & Hord, 2011, p. 6). Change cannot occur without professional learning. When educators adopt new and more effective practices, the next step is to develop new understandings and acquire new skills. These new practices, in turn, enable students to reach high levels of successful learning. The seven Standards for Professional Learning are intended make high-quality professional learning a reality. APPLYING CHANGE PROCESS RESEARCH Within the Implementation standard is the explicit acknowledgement that findings from change research, including its constructs and measures, can inform efforts to implement the standards. The explicit purpose of the Implementation standard is to ensure that educators address implementation and apply evidence-based strategies. Change research constructs and measures can be used to develop implementation strategies and assess progress. In many ways, today’s innovations and initiatives represent major change. These changes are complex, subtle, and more sophisticated than we think. Symbolically, it is as if implementers were expected to back up, get a running start, and leap across the Grand Canyon. What is needed is an August 2011 | Vol. 32 No. 4 Implementation Bridge (Hall,1999; Hall & Hord, 2011). See diagram on p. 57. As with real bridges, different change efforts require varying lengths, degrees of stability, and combinations of supports. It takes time to move across a bridge. By assessing how far across the bridge each participant, group, and school has progressed, formative evaluations can inform change leaders of participants’ needs. Formative evaluations are important for assessing progress. Summative evaluations, which assess the effectiveness of the innovation, should only include those participants who have made it all the way across the bridge. When change is assumed to be an event, there is no bridge. Implicitly, adopters of the new approach are expected to make a giant leap across a chasm. With today’s complex innovations, the chasms are likely to be deep and wide. Attempting to jump across these chasms is most likely to result in injury and failure. This is true for individuals, schools, school districts, and larger systems. The diagram on p. 57 presents the Implementation Bridge, a metaphor for moving from the earlier or less advanced stages to the later or more advanced stages of the three diagnostic dimensions of the Concerns-Based Adoption Model (CBAM): Stages of Concern, Levels of Use, and Innovation Configurations. Each of these CBAM elements is an evidence-based construct with related measuring tools that can be used to assess how far across the bridge each individual, school and/or district has progressed. Each can be used alone or in various combinations to measure imple- www.learningforward.org | JSD 53 theme STANDARDS FOR PROFESSIONAL LEARNING The key to progress is to stay focused By Raymond Aguilera and Olivia Zepeda As told to Valerie von Frank O ur district is committed to supporting teachers with ongoing professional development to enable them to become more effective in the classroom. We provide early release time on Wednesdays to enable teachers to meet in learning teams, but the power is in the classroom in jobembedded learning because the classroom is where we can identify teachers’ needs and give teachers assistance during instruction. We monitor instruction closely and analyze data. We give districtwide benchmark assessments four times a year, along with weekly formative assessments. As we monitor data, we have immediate Gadsden Elementary School intervention if we do not District #32 see student growth. Every San Luis, Ariz. year, we get better. With Number of schools: 9 assistance from SEDL, we use Enrollment: 5,000 Staff: 260 the Concerns-Based Adoption Racial/ethnic mix: Model to determine how well White: 0% teachers are implementing Black: 0% new practices in teaching Hispanic: 99% reading and writing. Asian/Pacific Islander: 0% Consultants and Native American: 0% Other: 1% administrators meet monthly Limited English proficient: 50% to discuss teachers’ levels Free/reduced lunch: 97% of use of the new practices. Contact: Raymond Aguilera, This approach helps us to superintendent differentiate professional Email: agui2400@yahoo.com development. After they determine teachers’ levels of use, we create individualized plans for teachers’ learning. Consultants and coaches work with teachers in their classrooms, providing feedback, coaching, and modeling lessons. At our annual data summit, about 100 teachers and administrators reviewed and analyzed student achievement data and developed formal plans for 54 JSD | www.learningforward.org achieving academic goals. We provide three days before the beginning of the school year for Aguilera Zepeda teachers to attend district professional development based on individualized plans. The professional learning is supported in a variety of ways, from having a master teacher go into a classroom to help the teacher with materials to having master teachers model lessons. The National Association for the Education of Young Children has accredited San Luis Preschool and created a video showing the school as a model for the nation. The district has worked hard to demonstrate how preschool teachers can incorporate a researchbased curriculum into a play-based philosophy while taking into account factors such as English language learners and children with special needs. One of our primary areas of focus has been English language learning. We are proud that, over the last two years, more than 1,800 students learning English were reclassified as English-fluent. Over the last 10 years, the percentage of ELL students has decreased in the district from 99% to 50% of our student body. The keys to our progress are jobembedded professional development and our focus. It’s critical to stay focused on a few initiatives. The district administration’s role is to provide stability. • Raymond Aguilera (agui2400@yahoo.com) is superintendent and Olivia Zepeda (ozepeda@ gesd32.org) is assistant superintendent of Gadsden Elementary School District #32 in San Luis, Ariz. Valerie von Frank (valerievonfrank@aol.com) is an education writer and editor of Learning Forward’s books. August 2011 | Vol. 32 No. 4 Implementation THE PATH TO IMPROVEMENT School Improvement Change Learning mentation progress and as diagnostic information for planning next action steps to facilitate moving further across the bridge. Each also is important in summative evaluations. These three tools, individually and collectively, can be applied to implementation of the Standards for Professional Learning. The following are brief descriptions of each of these diagnostic dimensions. More can be learned through the study of key texts (Hall & Hord, 2011), various technical documents, and related training resources. Stages of Concern addresses the personal/affective aspects of change. There is an array of feelings, perceptions, worries, preoccupations and moments of satisfaction for those engaged with implementing new approaches. This personal side of change is important to understand because failing to address concerns can lead to resistance and even rejection of the new way. A set of categories, or “stages,” of concern has been identified. As a change process unfolds, these different Stages of Concern can increase and decrease in intensity. At the very beginning of a change, most participants will be unconcerned. Their attention will be on getting through the school year and planning for summer. These participants are not on the bridge. They may be aware that they are approaching a bridge — “I heard something about some sort of new standards, but I am really concerned about …” — but it is not something that needs to be thought about currently. However, the change process leaders should be doing things to address this concerns stage — for example, providing general information about what will be happening. As participants begin to step out on to the Implementation Bridge, self concerns become more intense. “What do these new standards mean for me?” This, too, is a time when more August 2011 | Vol. 32 No. 4 information should be provided. It also is important to be reassuring: “You can do this. We are here to support you.” As implementers move fully onto the bridge, task concerns become most intense: “I am spending all my time organizing materials and trying to schedule everything.” These concerns should be anticipated and addressed in the implementation plan. How-to supports, including coaching and timeline projections, When should reflect the understanding that these implementers concerns can last several years. make it across When implementers make it across the bridge, self the bridge, self and task concerns should and task concerns decrease while impact concerns should inshould decrease crease. “I am seeing how my use of the these while impact standards is making a big difference in the concerns should knowledge and skills of teachers and school increase. leaders. You can now see the results in what students are doing.” How leaders address the potential arousal of impact concerns can make all the difference in ultimate implementation success and effectiveness. There are two other CBAM constructs and measures that can be applied with the Implementation Bridge metaphor. Innovation Configurations (IC) address the well-documented fact that each implementer does not necessarily use the same operational form of the change. Those involved may say they are using “it,” but what is in operation within each classroom and school can be significantly different. In our first study of this phenomenon, teachers in different states claimed that they were team teaching. But the configurations of teaming were quite different. The number of teachers (two to six), the www.learningforward.org | JSD 55 theme STANDARDS FOR PROFESSIONAL LEARNING grouping of students (fixed, heterogeneous, homogenous), and what teachers taught (all subjects, one subject) were components that varied. Each combination of these variations results in a different Innovation Configuration — what the innovation looks like in practice — with different teachers and in different schools. In recent years researchers have become very interested in fidelity of implementation. Innovation Configurations is a way to describe and contrast different implemented forms of an innovation. With the Implementation Bridge metaphor, there should be increasing fidelity in terms of Innovation Configurations as implementers move further across. Levels of Use is the third construct from change research to consider. Traditional research and program evaluation designs assume a dichotomous population: treatment group and control group, or users and nonusers. Levels of Use describes a set We know a lot of behavioral profiles that distinguish difthrough research, ferent approaches to using an innovation. practice, and Three different nonuser profiles have been theory about described and five different user profiles. how to launch a Each of these has been defined in terms change process, of behaviors and each has implications for facilitate how to facilitate change and for evaluating movement change success and effectiveness. across an For example, educators at Level 0 NonImplementation use are not doing anything related to the Bridge, change, in this case the new professional and assess learning standards. They don’t talk about implementation it, they don’t check it out on the web, and progress they do not attend an introductory meetand evaluate ing. This behavioral profile is different from innovations. the person at Level I Orientation, who asks What we know questions, attends the introductory meeting, less about are and considers use of the innovation. Both the essential of these levels represent people who are not elements and using the change. However, in terms of faprocesses that cilitating a change process, the interventions are necessary that should be emphasized for each are quite to sustain longdifferent. term use of an Among the Levels of Use, one that is innovation. particularly important is Level III Mechanical Use. This is an approach where the implementer is disjointed in what he or she is doing. Implementers at this level continually check back to the user manual, their scheduling is inefficient, they can’t plan beyond tomorrow, or anticipate what will happen next week. We know from research that most first-time implementers will be at Level III Mechanical Use. We also know that many will continue to be at this level through the first two or three years of implementation. If the inefficiencies of Level III use are not addressed, then the Implementation Bridge can become very long, and some 56 JSD | www.learningforward.org Providing feedback about how the change process is unfolding is important. Each of the CBAM diagnostic dimensions described here can be used to measure how far across the Implementation Bridge each teacher, school, or district has progressed. The same constructs and data should be used as feedback to leaders and implementers. These data can be used to plan next steps. implementers will jump off. There are many implications of Level III Mechanical Use. One that will be particularly important with the new standards is deciding when and with whom summative evaluation studies should be conducted. Change research has clearly documented that most first-time users will be at Level III Mechanical Use. These are not the implementers who should be included in a summative evaluation study. They are inefficient and have not reached full understanding of how to use the new way. Summative evaluation samples should be comprised of implementers who have made it across the bridge. They have established routines and can predict what will happen next. This behavioral profile is Level IV-A Routine. When summative evaluations include many first-time users, it is not surprising that there are no significant differences in outputs. PROVIDING FEEDBACK Another key theme in the Implementation standard is providing constructive feedback. Providing feedback about how the change process is unfolding is important. Each of the CBAM diagnostic dimensions described here can be used to measure how far across the Implementation Bridge each teacher, school, or district has progressed. The same constructs and data should be used as feedback to leaders and implementers. These data can be used to plan next steps for making further implementation progress. These data also can be used in reports about implementation progress. In addition, these same data can be used in summative evaluations that relate the extent of implementation to outcomes. Assessing implementation at regular intervals and providing feedback to all participants are important keys to implementation success. SUSTAINING CHANGE BEYOND IMPLEMENTATION We know a lot through research, practice, and theory about how to launch a change process, facilitate movement across an Implementation Bridge, and assess implementation progress and evaluate innovations. What we know less about are the essential elements and processes that are necessary to sustain long-term use of an innovation. Getting across the bridge is necessary, but what are the processes and structures that assure August 2011 | Vol. 32 No. 4 Implementation IMPLEMENTATION BRIDGE Stages of Concern Levels of Use Innovation Configurations Low levels of High levels of implementationimplementation CURRENT PRACTICES The Implementation Bridge represents moving from the earlier or less advanced stages to the later or more advanced stages of the three diagnostic dimensions of the Concerns-Based Adoption Model: Stages of Concern, Levels of Use, and Innovation Configurations. continuing use of high-fidelity configurations, in this case, of the standards? How do we prevent abandonment? Addressing the sustainability challenges of the latest standards will need special attention. One indicator of sustainability will be when the implemented Standards for Professional Learning have a line item in the school or district budget. Another will be when it becomes regular practice for new staff to have access to learning and development. Still another important indicator will be that the process and criteria for succession of principals and relevant staff at the district office includes evidence of their understanding and interest in supporting professional learning through the standards. Above all, school and district leadership will provide continuous attention and direct the attention of others to the standards’ value. These leaders become the internal and external champions for sustaining the standards and a continued focus on professional learning. Supporting and celebrating the standards and their practices are keys to the standards’ robust sustainability and the capacity to contribute richly to the ultimate goal — student learning success. We see this standard as uniquely significant in that the standards revision architects explicitly identified the importance of addressing implementation. A strength of the Implementation standard is its reference to change process research that can be applied to assessing and guiding the implementation of professional learning. Understanding that change begins with the learning of educational professionals is crucial. Only through increasing adult learning will we increase student learning. REFERENCES Charters, W.W., Jr. & Jones, J.E. (1973, November). On the risk of appraising non-events in program evaluation. August 2011 | Vol. 32 No. 4 NEW PRACTICES Educational Researcher, 2(11), 5-7. Drummond, K., Chinen, M., Duncan, T.G., Miller, H.R., Fryer, L., Zmach, C., & Culp, K. (2011). Impact of the Thinking Reader® software program on grade 6 reading vocabulary, comprehension, strategies, and motivation (NCEE 2010-4035). Washington, DC: National Center for Education Evaluation and Regional Assistance, Institute of Education Sciences, U.S. Department of Education. Hall, G.E. (1999, Summer). Using constructs and techniques from research to facilitate and assess implementation of an innovative mathematics curriculum. Journal of Classroom Interaction, 34(1), 1-8. Hall, G.E. & Hord, S.M. (2011). Implementing change: Patterns, principles, and potholes (3rd ed.). Upper Saddle River, NJ: Pearson. Randel, B., Beesley, A.D., Apthorp, H., Clark, T.F., Wang, X., Cicchinelli, L.F., & Williams, J.M. (2011). Classroom assessment for student learning: The impact on elementary school mathematics in the central region (NCEE 2011-4005). Washington, DC: National Center for Education Evaluation and Regional Assistance, Institute of Education Sciences, U.S. Department of Education. • Gene Hall (gene.hall@unlv.edu) is a professor of educational leadership at the University of Nevada, Las Vegas. His research focuses on understanding, evaluating, and facilitating change processes in organizations. Shirley Hord (shirley.hord@learningforward.org) is scholar laureate of Learning Forward and former scholar emerita at Southwest Educational Development Laboratory, Austin, Texas. She writes about school-based professional development, leadership, school change and improvement, and professional learning communities. ■ www.learningforward.org | JSD 57 FOCUS ON NSDC’S STANDARDS What concerns do you have? M any of the school administrators that yields data to identify the primary concerns I work with acknowledge that of individuals or the total staff. changes in classroom practice Principals and leadership teams collect and take time. Such changes never classify the data, then use the information to happen overnight. Yet many leaders don’t know identify any major concerns which could be barwhat to do to create change beyond providing riers to implementing new practices. a workshop. They often are unfamiliar with the CBAM also offers interventions leaders Concerns-Based Adoption Model (CBAM), decan use to resolve concerns so that teachers can veloped by Gene Hall and Shirley Hord (2001), continue to develop their skills with new stratethat helps principals and leadergies and not stall at any particular ship teams consider staff feelings stage. For example, when asked Learning: Staff and concerns when designing about concerns related to a curricudevelopment that staff learning experiences at the lum mapping project, one teacher improves the learning school (Roy & Hord, 2003, p. 91). commented, “I’m concerned I won’t of all students applies CBAM resulted from an exbe able to keep up.” This concern knowledge about ploration of how teachers respond is an example of the personal human learning and when innovative practices are stage. Personal concern focuses change. introduced. CBAM answers the on the “uncertainties related to the question for many principals about demands of the innovation” (Hall & how to help educators as they move through Hord, 2001, p. 63). People wonder whether they the change process. One CBAM tool, Stages of are capable of using the new practices, whether Concern, provides a way for leaders to support they themselves are adequate, or what financial or change. The tool describes seven patterns of conpersonal costs are required. Interventions approcerns teachers have expressed as they adopted priate to the personal stage of concern include: new practices. • Personal notes and conversations to encour Leaders can assess where teachers are in age and reinforce their personal adequacy. these stages in three ways: • Connecting teachers with supportive others. 1. Using one-legged interviews. • Showing how the innovation can be imple2. Through open-ended concerns statements. mented sequentially. It is important to estab3. With the Stages of Concern questionnaire. lish expectations that are attainable. One-legged interviews are short hallway or • Not pushing the use of an innovation, workroom conversations that probe issues relatbut encouraging and supporting it while ed to using a new practice. They are called “onemaintaining expectations (Hord, Rutherford, legged” because the conversations should last as Huling, & Hall, 1987, pp. 44-45). long as you can stand on one leg. Open-ended Using CBAM, principals and leadership concerns statements could be a few short senteam members can confidently assess staff feelings and concerns, then use that information to tences staff write on an index card in response to a prompt such as, “When you think about design powerful professional learning that will differentiated instruction, what concerns do you support teachers in implementing new practices. have?” The final option to gauge teachers’ stage See the tools, pp. 4-5, for help in using of concern is using a formal 35-question survey CBAM in your school. October 2008 l The Learning Principal Pat Roy is co-author of Moving NSDC’s Staff Development Standards Into Practice: Innovation Configurations (NSDC, 2003). References Hall, G. & Hord, S. (2001). Implementing change: Patterns, principles, and potholes. Boston: Allyn & Bacon. Hord, S., Rutherford, W., Huling, L., & Hall, G. (1987). Taking charge of change. Alexandria, VA: ASCD. Roy, P. & Hord, S. (2003). Moving NSDC’s staff development standards into practice: Innovation configurations. Oxford, OH: National Staff Development Council. National Staff Development Council l 800-727-7288 l www.nsdc.org 3 FOCUS ON THE STANDARDS Customize learning for each audience D will be available or whether students might react ifferentiation of instruction is a negatively to new forms of instruction and disrupt focus for many districts and classroom routines and discipline. If these concerns schools as educators try to find are not addressed, the teacher may get “stuck” at ways to assist all students to learn this stage and never move on. Interventions/supat high levels. Differentiation port appropriate for the personal concern stage ingrows out of the knowledge that no single model clude acknowledging that these concerns are legitiof instruction will meet the needs of all students. mate and appropriate, explaining plans for distribIn the same way, differentiation is necessary uting classroom materials, arranging visits with othfor the staff who work with students. This is one ers who have already implemented the innovation, of the messages of the Learning Standard, one of and demonstrating how to implement the innovathe 12 NSDC Standards for Staff Development. tion in small steps. If one-size-does-not-fit-all for stuStages of Concern can also be dents, how can we continue one-sizeapplied to groups of educators who are fits-all professional development? Learning: learning to use the same innovation. InThe Concerns-Based Adoption formal procedures to determine the stage Model (CBAM) is a framework about Staff development of concern include hallway conversahuman learning and change that staff tions (one-legged interviews) and formal developers need to know, understand, that improves the procedures such as a 35-question survey. and apply to their work (Hall & Hord, learning of all These diagnostic tools can be used to 2001). CBAM is based on the princreate a profile for the group. Not everyciple that change is a process and not students applies one will express the same concerns at the an event. This means everyone consame time, but major areas can be idennected with assisting educators to knowledge about tified and addressed for the group. learn new instructional practices or human learning CBAM provides a framework improving principal leadership needs for understanding concerns and designto think about change as a series of and change. ing interventions that resolve issues exactions and processes spread over a pressed in each stage. Using this framelong period of time. Most people do work, professional development benot transform their behaviors and praccomes a dialogue between staff developer and partices as a result of a single event — no matter how ticipants — not a monologue in which profespowerful. Developing a new classroom or leadersional development is delivered in a preordained ship habit takes time, support, and determination. CBAM identifies a variety of concerns that sequence with no regard to participant concerns. The staff developer continuously probes and dieducators may express as they implement new pracagnoses participants’ needs. The staff developer tices. Each of those stages requires a different form can then use what’s learned to design next steps of support/intervention to resolve those concerns. in the process to support and sustain change. For example, personal concerns are one of the iniImplementing new practices requires inditial stages of concern. At this stage, a teacher is vidualized support. CBAM can provide a frameconcerned about how the innovation will affect him work for determining the kinds of support that lead or her personally. Educators might wonder what to high-quality implementation of new practices new skills and knowledge will be required of them and sustained use of those practices. This frameand whether they will be able to learn those new work can bring the Learning Standard to life. skills. They wonder whether the materials they need NATIONAL STAFF DEVELOPMENT COUNCIL Pat Roy is co-author of Moving NSDC’s Staff Development Standards Into Practice: Innovation Configurations (NSDC, 2003). REFERENCES Hall, G. & Hord, S. (2001). Implementing change: Patterns, principles, and potholes. Boston, MA: Allyn & Bacon. RESULTS, DECEMBER/JANUARY 2005 N PAGE 3 STANDARDS ASSESSMENT INVENTORY Recommendations: Outcomes Standard Tools to support STRENGTHENING strategies SEEKING CONGRUENCE Purpose: To identify commonalities between professional learning and other improvement initiatives. Materials: • • Descriptions of knowledge, instructional strategies, and attitudes/dispositions for your current professional learning plan Descriptions of knowledge, instructional strategies, and attitudes/dispositions for a school improvement initiative Directions: Use a Venn diagram to illustrate the similarities and differences between professional learning and school improvement initiatives. Post these results in the teachers’ work area. Point out the commonality when these topics are addressed during team or staff meetings. Ensure that any outside consultants know about the commonalities and highlight the importance of the strategies in both areas. Ask faculty to brainstorm ways the commonalities can be highlighted during their professional learning. Sample: ELL Program Vocabulary and language development Guided instruction Explore specific academic terms Student engagement Professional Learning Plan Metacognition Authentic assessment Explicit instruction of reading comprehension Instructional rigor contained in state content standards Knowledge of content Meaning-­‐based context and universal themes Use in the inquiry process Modeling, graphic organizers, & visuals Displays effective and efficient classroom management chapter 9 PlaNNiNg effective professional learning Where are We noW? We identify the focus of our professional development by analyzing a variety of student achievement data. STRoNgly agRee agRee No oPiNioN DiSagRee STRoNgly DiSagRee the focus of our professional development aligns with our school improvement goals. STRoNgly agRee agRee No oPiNioN DiSagRee STRoNgly DiSagRee our professional development goals are written in a smart goal format and stipulate what improvements we want in teachers’ knowledge, skills, and practices. STRoNgly agRee agRee No oPiNioN DiSagRee STRoNgly DiSagRee We selected new instructional strategies based on evidence of improved student learning. STRoNgly agRee agRee No oPiNioN DiSagRee STRoNgly DiSagRee our professional development plan includes long-term support strategies that help teachers implement new classroom practices. STRoNgly agRee BeComiNg a leaRNiNg SChool agRee No oPiNioN DiSagRee STRoNgly DiSagRee National Staff Development Council • www.nsdc.org 97 chapter 9 • PlaNNiNg eFFeCTiVe PRoFeSSioNal leaRNiNg o paraphrase American psychologist T ing needs will lead to very different forms of profes- Abraham Maslow, if all you have is a sional learning. For example, if teachers analyze student hammer, everything starts to look like a learning data and find students are not performing well nail. In the field of education, workshops in reading comprehension of expository text, they next remain the hammer in the professional need to determine whether expository reading material development tool kit. Despite 25 years of research that is available in classrooms and what teaching strategies has identified the limitations of this training model, best help students comprehend this kind of text. A most schools answer every adult learning need by find- workshop might be appropriate if teachers do not know School ing a presenter and planning a work- how to help students develop strategies to comprehend shop. expository text. If teachers have already been exposed to improvement Creating and sustaining effective plans and classroom practices that improve stu- menting them, then professional learning could take professional dent learning require a different set place in grade-level learning teams that support teachers development of tools. However, merely replacing in developing common lesson plans, reviewing student should workshops with another form of pro- work, and observing each other’s classroom instruction. complement and fessional development, such as learn- The Backmapping Model for Planning Results- be aligned with each other. appropriate instructional strategies but are not imple- ing teams or action research, is not Based Professional Learning in figure 9.1 describes a enough. Change the hammer and seven-step process for planning professional learning change the nail — take time to de- (Killion, 1999). termine student learning needs and Districts, schools, departments, or grade-level what educators need to know and be able to do before teams can use this process, but adult learning is likely to planning professional development. more closely align with student needs when school or Analyzing and diagnosing student and adult learn- 98 National Staff Development Council • www.nsdc.org department or grade-level staff are responsible for ana- BeComiNg a leaRNiNg SChool PlaNNiNg eFFeCTiVe PRoFeSSioNal leaRNiNg • chapter 9 figure 9.1 BaCKmaPPiNg moDel FoR PlaNNiNg ReSUlTS-BaSeD PRoFeSSioNal leaRNiNg Step 7 Implement, sustain, and evaluate the professional development intervention. Step 1 Analyze student learning needs. Step 2 Identify characteristics of community, district, school, department, and staff. Improved student learning Step 6 Plan intervention, implementation, and evaluation. Step 5 Study the research for specific professional learning programs, strategies, or interventions. lyzing the data and planning professional learning. Some of these steps may seem familiar. They are, in Step 3 Develop improvement goals and specific student outcomes. Step 4 Identify educator learning needs. student learning and achievement. In Step 1, educators identify student learning needs. Step 2 involves analyz- fact, similar to most school improvement planning ing the department, school, and district context. In models. School improvement plans and professional Step 3, planners develop an improvement goal that learning should complement and be aligned with each specifies improved student achievement as the end re- other. School improvement plans identify student learn- sult and educator learning as a step in accomplishing ing goals, while professional learning helps educators the goals. acquire the knowledge and skills to help students meet Step 4 has educators identify adult learning needs those goals. Depending on the district or school’s cur- and replaces the traditional needs assessment survey rent improvement process, this planning model may process. Step 5 involves reviewing research about possi- provide a few steps to add to established processes. ble strategies to ensure any program planned has evi- The backmapping model guides educators in planning results-based professional learning that improves BeComiNg a leaRNiNg SChool dence of its impact on student learning. In Step 6, the planning group selects the intervention and plans for its National Staff Development Council • www.nsdc.org 99 chapter 9 • PlaNNiNg eFFeCTiVe PRoFeSSioNal leaRNiNg implementation and evaluation. Step 7 involves imple- These scores by themselves are insufficient to use for menting, sustaining, and evaluating the professional de- planning professional learning. Suppose the mathemat- velopment intervention. ics department faculty next analyze subtest and student group scores. They find a particular group of students is step 1: aNalyze STUDeNT leaRNiNg NeeDS. To produce results, professional learning must be performing poorly in the area of probability and statistics. They then may review the curriculum to determine directly tied to student learning needs. Before selecting which standards or learning objectives are most essential or designing professional development, carefully and for students to achieve and what fundamental knowl- thoroughly analyze student achievement data to iden- edge and skills students may be lacking that serve as the tify specific areas of student achievement and areas of prerequisites to these standards. Faculty then use this need. This analysis will help guide decisions about the information to establish schoolwide and/or department format of professional learning. improvement goals, identify specific actions necessary Key questions to answer during this step include: to achieve those goals, and guide the selection and/or • What assessment data are available? design of a professional development intervention to • What is being measured in each assessment? address the need to increase the probability and statis- • What areas of student performance are meeting or tics skills of the identified group of students. exceeding expectations? • • • What areas of student performance are below ex- a focus doesn’t provide enough information for staff to pectations? design professional learning to address the problem. What patterns exist within the data? How are the The more detailed skills and identified student groups data similar or different in various grade levels, provide actionable information that is specific enough content areas, and individual classes? for planners to identify what teachers need to know and How did various groups of students perform? be able to do in order to improve student performance (Consider gender, race, special needs, English lan- in probability and statistics. guage learners, socioeconomic status.) • In this example, simply identifying mathematics as While state assessment data is important, any What do other data reveal about student perform- analysis should include other data. Consider district or ance? school interim assessments, grades, attendance, disci- • What surprises us? pline issues, graduation rates, demographics, and other • What confirms what we already know? student data. School and district staff also need strate- The data analysis process results in staff knowing gies for analyzing student achievement data, identifying or identifying: student learning needs, and translating student data 1. Specific areas of student need; into improvement goals. 2. Specific knowledge and skills that students need in order to improve achievement; and 3. Specific students or groups of students for whom the need is most prevalent or pronounced. For example, a school’s scores on a state assessment are below the expected or desired level in mathematics. 100 National Staff Development Council • www.nsdc.org step 2: iDeNTiFy ChaRaCTeRiSTiCS oF CommUNiTy, DiSTRiCT, SChool, DePaRTmeNT, aND STaFF. School leaders and teachers use what they know about students’ characteristics to decide what instruction and programs are appropriate for them. The same BeComiNg a leaRNiNg SChool PlaNNiNg eFFeCTiVe PRoFeSSioNal leaRNiNg • chapter 9 is true for professional development leaders. Knowing • Performance/ability the characteristics of the adults who will participate in • Attitude professional learning influences the design of the learn- • Sense of efficacy ing experience and the nature of the follow-up support. • Response to change For example, professional learning for experienced • Collegiality teachers may be different than professional learning for • Extent to which teachers’ preparation aligns with novices. A program for teachers working to meet the needs of urban, disadvantaged students may be differ- teaching assignments • Level of education ent than one for teachers in rural schools. A program in a district or school with limited resources and/or time What are some characteristics of formal and for professional learning will be different than in set- informal leadership for both teachers and tings where time and resources are available. Detailing administrators? the context helps professional development leaders • Leadership style make informed decisions about appropriate professional • Roles of formal and informal leaders learning. • Level of participation in leadership activities • Opportunities to be involved in leadership Develop a profile of the school environment and conditions by considering these questions: roles/activities • Trust in leadership What are the characteristics of the students? • Support by leadership • Ethnicity/race • Support for leadership • Gender • Level of communication • Socioeconomic status • Mobility What are some characteristics of the community? • Family support • Support for education • Motivation • Support for the school • Attitude toward school • Involvement in school activities • Experience in school • Support for students • Academic performance • Support for professional development • Retention rates • Parents’ education level What resources are available to support professional • Sibling data development? • Budget What are the characteristics of the staff? • Time • Years of experience • Support personnel in the building • Years at grade level • Support personnel outside the building • Years in the school • Union contract • Past experience with professional development • Incentives • Motivation BeComiNg a leaRNiNg SChool Once the analysis is complete, use this information National Staff Development Council • www.nsdc.org 101 chapter 9 • PlaNNiNg eFFeCTiVe PRoFeSSioNal leaRNiNg to consider which interventions are most appropriate tainable, results-oriented, time-bound) goal format. for the school or team. (See tool 9.3 on the CD.) step 3: DeVeloP imPRoVemeNT goalS aND step 4: iDeNTiFy eDUCaToR (TeaCheR aND SPeCiFiC STUDeNT oUTComeS. Educators need to be clear about what students aDmiNiSTRaToR) leaRNiNg NeeDS. Professional learning frequently begins with a and teachers are to accomplish as a result of teachers’ needs assessment survey that asks adult learners to iden- professional learning. Missing the mark is easy without tify what they want to learn. This common practice a goal and specific target. often leaves a gap between what educators want to learn Key questions about outcomes include: and what they may need to learn to address the identi- • What results do we seek for students? fied student learning goals. tool 9.5 on the CD pro- • What new practices do we expect from staff? vides a rationale for eliminating the traditional needs The intended results of the professional learning assessment survey in favor of analyzing student learning should be stated in terms of student achievement. needs. For example, teachers are often eager to learn Teachers’ and principals’ actions or about educational innovations, and principals may changes are the means to achieve the want to learn how to shortcut nagging managerial tasks. be clear about goal of increasing student achieve- However, if the goal is to increase student reading per- what students ment. For example, “100% of the formance, and students’ greatest deficits are compre- and teachers are staff will participate in training in hending and interpreting informational text, teachers to accomplish as a brain-based learning” is not a goal and principals need to develop their skills and knowl- result of teachers’ because it does not describe the edge about how to help students read nonfiction text. training’s impact on student learn- Professional learning on other topics takes time and re- ing. Professional development goals sources away from the established school improvement too often state the activities that will and team learning goals. Educators need to professional learning. be conducted rather than results to be accomplished. A preferable goal or objective would be: “In three Classroom walk-throughs are useful in determining what teachers need to learn. Walk-throughs help administrators and teams of teachers gather information years, 90% of students will read on grade level as result about instructional strengths and needs and provide a of teachers learning and implementing new brain-based framework for using that information to discuss in- instructional strategies.” This statement focuses on the struction, monitor how professional development is im- end result of professional learning rather than on what plemented, and measure professional development’s occurs in the process. These objectives might state that effect on classroom practices. a majority of teachers will use new practices routinely Classroom walk-throughs can give administrators and with high quality or high fidelity. Student learning clear information about teachers’ current practices and will only be affected when teachers implement new help leaders identify trends and patterns of practice strategies well — not just know them. within a school or district. Administration and faculty Write clear and specific goals and objectives using the components of a SMART (specific, measurable, at- 102 National Staff Development Council • www.nsdc.org can use the information to discuss effective classroom practices and determine what learning is needed to ac- BeComiNg a leaRNiNg SChool PlaNNiNg eFFeCTiVe PRoFeSSioNal leaRNiNg • chapter 9 complish their student learning and professional learn- consider these questions to narrow the choices: ing goals. • After identifying educators’ learning needs, con- and knowledge we have identified as educator sider what actions to take to meet these needs. The scope and content of the professional learning required learning needs? • will be clearer when student learning needs, the school or district’s context and characteristics, the specific goal, Which professional learning addresses the skills What professional development are schools with similar student demographics using? • and educator learning needs all are clear. If our school’s characteristics do not match the schools in which the professional learning was successful, what are the key differences? How likely are those differences to interfere with the program’s step 5: STUDy The ReSeaRCh FoR SPeCiFiC PRoFeSSioNal leaRNiNg PRogRamS, success? What changes might increase the likeli- STRaTegieS, oR iNTeRVeNTioNS. hood of success? After establishing educator learning goals, examine • What aspects of the professional learning (if any) the research for specific professional development prac- might need to be modified to accommodate the tices that are supported by evidence of their impact on unique features of our school or students? student learning. In their urgency and enthusiasm to • improve student performance, school staff may pass over this critical step and select or adapt unfamiliar pro- What are the strengths and weaknesses of the professional learning? • What school, district, and community support was grams. They often fail to critically review available pro- required to make the professional learning success- grams and practices to determine whether the new ful? practices have proven successful. Sometimes, teachers Next, consider the school’s context by asking: within a school have conducted action research studies • that can provide findings to consider when selecting interventions. Their findings can be reviewed at this step mate? • along with other research-based options. Even well-designed, formal professional develop- What are the characteristics of the culture and cliWhat do teachers already know and what do they need to know next? • What practices are teachers currently using in the ment initiatives need to be reviewed for their effect on classroom? How different are current practices student learning. NSDC has published a series of What from desired practices? Works books (Killion, 1999; Killion, 2002a; Killion, • 2002b) that reviewed professional development programs in various content areas for elementary, middle, resist changes? • and high school levels. These books provide each program’s evidence of impact on student learning. For other programs, the professional development program review form (tool 9.7 on the CD) identifies Does the school culture embrace new practices or What are teachers’ current levels of understanding of content related to state standards? • What support do teachers need in order to implement new strategies? After examining research-based evidence and essential questions important in collecting research- weighing the options, the context factors identified in based evidence of results. Step 2 become criteria for selecting an intervention ap- Once research-based options have been identified, BeComiNg a leaRNiNg SChool propriate for the school, the staff, and the student pop- National Staff Development Council • www.nsdc.org 103 chapter 9 • PlaNNiNg eFFeCTiVe PRoFeSSioNal leaRNiNg ulation. Members decide to adopt or adapt an existing strategies are most useful for: professional development program or to create one to • Gathering and using information from within the align with their unique school characteristics, their school or district about learning: Accessing Student goals, and current research. Voices, Action Research, Classroom Walk- This is a significant decision that needs to be made Throughs, Data Analysis, Portfolios for Educators, with careful thought and thorough discussion. When making this decision, members are determining where Shadowing Students, and Visual Dialogue. • Creating professional learning communities: Criti- they will place their energy and resources for the long cal Friends Groups, Mentoring, Peer Coaching, run. Tuning Protocols, and Visual Dialogue. • Focusing on standards, curriculum, and assessment: Action Research, Assessment as Professional step 6: PlaN iNTeRVeNTioN, imPlemeNTaTioN, aND Learning, Case Discussions, Curriculum Design, eValUaTioN. Initiating new professional learning takes time and Immersing Teachers in Practice, Lesson Study, energy. To implement new professional development Standards in Practice, Study Groups, and Visual strategies requires that leaders or faculty plan follow-up Dialogue. or long-term support beyond the immediate school • Focusing on instructional practices or pedagogy: year. A professional development intervention needs to Action Research, Case Discussions, Critical Friends be carefully selected to match teacher learning needs. Groups, Immersing Teachers in Practice, Journal- Many questions need to be answered to get the best fit ing, Lesson Study, Mentoring, Peer Coaching, between educator needs and appropriate professional Portfolios, and Tuning Protocols. development design. Many of the job-embedded pro- More detailed information about how to select ap- fessional development strategies can be used in combi- propriate professional learning designs to match the nation to help educators learn about new practices, learning needs of teachers and administrators can be begin implementing new practices, and consistently use found in Chapter 11. Chapter 11 describes a variety of new practices. Each of these three aspects of learning job-embedded professional learning strategies to use to new classroom strategies requires different kinds of pro- develop awareness of new instructional strategies or fessional learning. The ultimate goal is to enhance the programs, build knowledge, translate new knowledge instructional practices used in the classroom so that stu- into practice, practice using new strategies, and reflect dent learning is improved. on new practice. Powerful Designs for Professional Learning (Easton, After selecting, adapting, or designing a profes- 2008) includes 21 job-embedded professional develop- sional development program/intervention and before ment practices. Each strategy has information to help implementation, consider: administrators and teachers decide when and why to • use these strategies. This information helps school fac- What kind of support does the program need to be successful? ulty determine which strategies might work best, fit a • How will we support the individuals involved? particular context, and lead to teachers learning specific • What are we equipped to do to support and imple- content. ment the professional learning, and what external For example, some professional development 104 National Staff Development Council • www.nsdc.org resources will we need? BeComiNg a leaRNiNg SChool PlaNNiNg eFFeCTiVe PRoFeSSioNal leaRNiNg • chapter 9 refLectIons 1. Consider the components of the backmapping model. Which of these steps are you currently using? How can you refine these activities to bring them into line with the model? 2. Where can you find research to support the adoption of new professional learning? 3. Who plans or designs professional learning for the district or school? How well-prepared are they to plan professional learning as described in this chapter? If they do not feel ready, who can help increase their capacity? 4. How many sources of student data do you have available for analysis? How comfortable are staff in conducting their own analysis of student data? What could be done to help them become more comfortable? 5. Step 6 of the backmapping process requires thoughtful planning and is typically the school’s or district’s first step. What are the advantages of completing Steps 1-5 before Step 6? • • What resources are we dedicating to the profes- identify what important baseline data to collect, data sional learning? which may be necessary for demonstrating the profes- What is our timeline for full implementation by all sional learning’s impact. faculty members? • • • • • When planning to evaluate a professional develop- What benchmarks along the way will help us know ment program, leaders: if we are successful? 1. Assess the design to determine if the staff develop- Are we willing to commit time, energy, and finan- ment program is thorough, well-conceived, and cial resources to this effort for the long term? able to be implemented; How will we align this new initiative with existing 2. Identify key questions they hope to answer; and efforts? What might we need to eliminate to make 3. Design the evaluation framework — the plan for resources available for this program? conducting the evaluation. How closely do the goals of the professional learn- An evaluation framework includes identifying what ing align with our school’s improvement goals and data will be collected, sources of that data, who will the district’s strategic goals? conduct the evaluation, and a timeline (Killion, 2007). How will we assess how the program is initiated, Plans should include both formative and summative implemented, and sustained? evaluations. Planning evaluation at the same time as planning A formative assessment allows professional devel- implementation of the professional learning leads to a opment leaders to know how well the program is being higher-quality evaluation. Considering both the pro- implemented, provides opportunities to take corrective gram and evaluation at the same time allows planners to actions, and answers questions including: BeComiNg a leaRNiNg SChool National Staff Development Council • www.nsdc.org 105 chapter 9 • PlaNNiNg eFFeCTiVe PRoFeSSioNal leaRNiNg • • • Are the program activities being implemented as on an acceptable level of implementation is an Innova- planned? tion Configuration (IC) map. IC maps describe and de- Are resources adequate to implement the program fine the essential features of new practice (Hall & Hord, as planned? 2001). tool 9.8 on the CD describes the components To what degree are differences occurring in imple- of an Innovation Configuration map as well as strate- mentation that may influence the program’s re- gies for designing your own. sults? Setting expectations and standards for acceptable A summative evaluation allows professional devel- implementation will make a significant difference in the opment leaders to know what impact the program has quality of implementation. Then use both formative had and answers questions including: and summative evaluation processes to provide the best • Has the learning achieved the intended results? data to continually improve professional learning and • What changes for teachers have resulted from the increase the likelihood that it will achieve the results it professional learning? was designed to achieve. Formative assessments provide What changes for students have resulted from the data that can be used to continually adjust and refine professional learning? the program to strengthen results. Summative evalua- What changes in the organization have resulted tion provides information about the impact of profes- from the professional learning? sional learning and offers valuable data to improve its Planning the program and evaluation simultane- results. More information about evaluating professional • • ously gives professional development leaders and the learning is provided in Chapter 14. evaluator greater clarity about how the professional learning is intended to work, increasing the likelihood that professional learning will be implemented as designed and that the intended results will be realized. references Easton, L.B. (Ed.) (2008). Powerful designs for professional learning (2nd ed.). Oxford, OH: NSDC. Hall, G. & Hord, S. (2001). Implementing step 7: imPlemeNT, SUSTaiN, aND eValUaTe The PRoFeSSioNal DeVeloPmeNT iNTeRVeNTioN. Any new professional development intervention requires constant nurturing and support for it to be im- change: Patterns, principles, and potholes. Boston: Allyn & Bacon. Killion, J. (1999). What works in the middle: Results-based staff development. Oxford, OH: NSDC. Killion, J. (2002a). What works in the elementary plemented at a high level. Staff development leaders, school: Results-based staff development. Oxford, OH: including the principal and teacher leaders, are prima- NSDC & NEA. rily responsible for monitoring and making adjustments to ensure the initiative’s success. Those responsible for implementation first need a clear understanding of what high-quality performance means and looks like. One tool for reaching agreement 106 National Staff Development Council • www.nsdc.org Killion, J. (2002b). What works in the high school: Results-based staff development. Oxford, OH: NSDC & NEA. Killion, J. (2007). Assessing impact: Evaluating staff development. Oxford, OH: NSDC. BeComiNg a leaRNiNg SChool Module 2 • HOW DO WE PLAN FOR SCHOOLWIDE AND TEAM-BASED COLLABORATIVE LEARNING? SELF-ASSESSMENT OF CURRENT PLANNING FOR PROFESSIONAL LEARNING 1. Our school utilizes both team-based and schoolwide collaborative learning to improve our professional knowledge and skills. Strongly agree Agree No opinion Disagree Strongly disagree 2. Teachers identify their professional development focus based on the needs of their students. Strongly agree Agree No opinion Disagree Strongly disagree 3. Teachers learn within teams several times a week. Strongly agree Agree No opinion Disagree Strongly disagree 4. One component of our professional learning plan includes team support for implementing new instructional strategies. Strongly agree Agree No opinion Disagree Strongly disagree 5. One way we evaluate the results of our professional learning is by examining student work. Strongly agree Agree No opinion Disagree Strongly disagree 2-2 Rochester City School District MINDS IN MOTION: CREATING A COMMUNITY OF COLLABORATIVE LEARNERS Vol. 11, No. 2 November/December 2007 Tools WHAT’S INSIDE Tree Diagram Page 4 Tree Diagram for SMART Climate Goals Page 5 FOR SCHOOLS FOR A DYNAMIC COMMUNITY OF LEARNERS AND LEADERS Tree Diagram for SMART Writing Goals for Middle School Students Page 6 WORK SMARTER, NOT HARDER SMART goals keep key objectives in focus T B Y J O A N he teacher was skeptical about SMART goals. She had been through planning and goal-setting before. She expected SMART goals to be another addition to her workload that would offer little or nothing to improve what she cared about most, her instruction and her students’ learning. Her middle school set a schoolwide SMART goal of reaching 85% proficiency on the statewide math assessment by 2008. Then, the 7thgrade math teachers set their own grade-level SMART goal. She respected her colleagues and she honestly evaluated her teaching to determine 5 Meetings for Developing SMART Goals Page 7 R I C H A R D S O N what she could do to help the team achieve its goal. To be faithful to the SMART goals process, the team had agreed to do several benchmark assessments before the statewide assessment. She knew that if too few of her students were proficient on those assessments, she would need to reteach. And that’s when it all began to make sense to her. She discovered that her focus on a few key objectives meant that her students understood concepts more quickly. So, instead of dwelling on some concepts for days or even weeks, she could move on. That meant her students were learning more efficiently and she was National Staff Development Council 800-727-7288 www.nsdc.org Continued on p. 2 NSDC’s purpose: Every educator engages in effective professional learning every day so every student achieves. COVER STORY “The reason most people never reach their goals is that they don’t define them, or ever seriously consider them as believable or achievable. Winners can tell you where they are going, what they plan to do along the way, and who will be sharing the adventure with them.” — Denis Watley ATTEND CONFERENCE SESSION Jan O’Neill is presenting a concurrent session on “A SMART Approach to Improving Student Learning Districtwide” at NSDC’s Annual Conference in Dallas. Look for Session J11. 2 Work smarter, not harder, with SMART goals Continued from p. 1 able to move more quickly through the curriculum. Although she had been worried that SMART goals would consume more of her time, she discovered that using the SMART goals actually created more time for her. This teacher’s discovery should not be surprising. Businesses have long used SMART goals as a way to cut through the morass of conflicting priorities and focus their energies on goals that would make a difference to their work. Although SMART goals did not seep into the education lexicon until the 1990s, the power that they bring to school improvement work is the same. SMART goals can focus a school’s or district’s work and determine whether the work is making a difference. Anne Conzemius, who has been working for more than 10 years with schools and districts to set SMART goals, said goals that schools set for themselves are more empowering for administrators and teachers than goals that are set for schools by external forces. “Mandates just don’t carry the same life with them. When teachers engage with their grade-level colleagues or other teachers in their buildings to create meaningful goals, that makes a difference,’’ said Conzemius, who with co-author Jan O’Neill wrote The Power of SMART Goals (Solution Tree, 2006). They are founders of Quality Leadership by Design, an educational consulting firm in Madison, Wis. “One reason a lot of goals were never useful is because they didn’t saturate into the classroom. For goals to make a difference to teachers, teachers have to be engaged in the process of developing the goal so they own the goal. That means teachers have to look at the data and design a goal that makes sense to them. The goal becomes powerful when teachers use it to inform their practice,” she said. CHALLENGES OF SETTING SMART GOALS For a long time, Conzemius and O’Neill had to work to sell schools and districts on the idea that setting goals was an essential part of the improvement process. That’s no longer neces- National Staff Development Council I 800-727-7288 I www.nsdc.org sary, they said. Schools and districts get that part of the message. The problem now is not that districts lack goals. “It’s that they want a goal for everything,” Conzemius said. O’Neill agrees. “We walked into one district where there were literally hundreds of goals. One school might have several dozen goals. When you have that many goals, nothing is guiding your improvement work,’’ she said. “In a lot of places, the strategic part gets lost but the true power of SMART goals is in that first criteria. It’s the strategic nature of SMART goals that results in breakthrough improvement. When goals are strategic, they’re focused on one or two academic breakthrough areas,’’ O’Neill said. “It’s almost impossible to make significant improvement if you’re trying to focus on multiple goals,” O’Neill said. “You will be doing a lot of data gathering on key measures, studying new instructional strategies, assessing student progress, and evaluating where to go next. It’s hard to do all that and focus on more than one goal at a time. Plus, you’ll actually make greater progress on closing gaps in all areas if you focus on deeply improving just one area.” The pair also have learned that goal setting needs to start at the top of the organization. That means that superintendents and their cabinets should be involved in the process. “If there is little coherence in the system overall, it’s almost impossible for a school to be successful because they need the support of curriculum, technology, and professional development to achieve their goals. At the system level, the superintendent and others need to model and communicate the importance of strategic goals and priorities,’’ Conzemius said. Once district goals are in place, schools can write goals to complement those district goals. Then grade-level or content-area teams can align their goals to support the school goals. The classroom teacher can write his or her SMART goals to blend with the grade-level or content-area goals. When that happens, Conzemius and O’Neill said systems start to make real progress.N NOVEMBER/DECEMBER 2007 I Tools For Schools COVER STORY What are SMART goals? The acronym SMART comes from the five components of SMART goals. Strategic and Specific • Measurable • Attainable • Results-based • Time-bound • Patricia Roy (2007) describes SMART goals this way: Strategic goals focus on high-priority issues that are part of a comprehensive school or district plan. Specific goals focus on the precise needs of students for whom the goal is aimed. For example, strategic goals are determined, in part, from analyzing student achievement and behavioral data. When this data is disaggregated, commonalities and differences among student groups become more apparent. Measurable goals contain information about how a change will be calculated. The goal identifies the tool or instrument that will be used to measure whether the school or team has attained the desired results. Measurement is best accomplished by using a number of different tools and strategies. If a consistent pattern of change is seen through multiple measures, then the school will have greater confidence that its actions made the difference. For example, teams would use results from state assessment data, national standardized assessments, district or school performance measures, discipline referrals, or other instruments that measure performance, outcomes, or results. Attainable goals include actions that the school can control or influence and that can be accomplished with existing resources. The team set- Strategic and specific ting the goal identifies a baseline or starting point when determining whether a goal is attainable. The team also needs to know how much time and what other resources are available to accomplish the goal. There is a delicate balance between setting a goal that is compelling and energizing to staff while not becoming so unrealistic that educators are discouraged from accepting the goal because they believe it’s not possible to reach. Results-based goals identify specific outcomes that are measurable or observable. Results could be expressed as attaining a certain level of student achievement in a content area, an increase in the number of students who improve in a certain area, or as improved performance as defined and measured by a performance rubric or clear criteria. Many school people confuse “activity” with “results.” They place into their school improvement goals the “means” they will use to accomplish the goal, such as implementing a new mathematics program or using cooperative learning strategies, rather than describing the outcome they expect for students. Results-based means a clear and specific description of the results of the school’s activities. Time-bound goals identify the amount of time required to accomplish it. Goals are sometimes more compelling when there is a sense of urgency attached to them. A pre-determined timeframe can create a sense of urgency and make the goal a priority to staff and students. In short, SMART goals help us determine which of our efforts is making a difference, encourage us to set benchmarks to monitor progress, and identify specific evaluation measures. Measurable Results-driven All district students will perform at the “meets or exceeds” expectations level on the state writing assessment by the 2010-11 school year. Attainable: The school has three years to improve from 70% to 100%. Time-bound Source: Roy, P. (2007). A tool kit for quality professional development in Arkansas. Oxford, OH: NSDC. NOVEMBER/DECEMBER 2007 I Tools For Schools “Set priorities for your goals. A major part of successful living lies in the ability to put first things first. Indeed, the reason most major goals are not achieved is that we spend our time doing second things first.” — Robert J. McKain S Jan O’Neill and Anne Conzemius recommend a series of structured meetings to help schools and districts write SMART goals. See Page 7 for their plan. National Staff Development Council I 800-727-7288 I www.nsdc.org 3 4 National Staff Development Council I 800-727-7288 I www.nsdc.org NOVEMBER/DECEMBER 2007 I Tools For Schools INDICATORS Standards and objectives (weak areas for students). MEASURES Tools we’ll use to determine where students are now and whether they are improving. Source: Used with permission of Quality Leadership by Design, qldlearning.com. Ultimate improvement we want to see in student skills, competencies, performance. RESULTS GOAL Tree diagram TARGETS The attainable level we’d like to see. Strategic/specific, measurable, attainable, results-based, and time-bound. SMART GOALS NSDC TOOL NOVEMBER/DECEMBER 2007 I Tools For Schools National Staff Development Council I 800-727-7288 I www.nsdc.org 5 Agenda review Transfer request forms Involvement in staff meetings Staff retention Request forms for new projects Collaboration on projects No staff requests to transfer (currently, transfers have averaged five per year for past three years) Principal responsible for only 50% of agenda items (currently, principal is responsible for 100%) Four out of five new projects requested will be collaborative (currently, four out of five projects requested are individual in nature) 50% fewer days absent (currently, average is seven days) Substitute teacher logs and payroll reporting sheets Staff absenteeism TARGETS The attainable level we’d like to see. MEASURES Tools we’ll use to determine where students are now and whether they are improving. INDICATORS Standards and objectives (weak areas for students). Source: Used with permission of Quality Leadership by Design, qldlearning.com. Improve school climate and teacher morale Ultimate improvement we want to see in student skills, competencies, performance. RESULTS GOAL Tree diagram for SMART climate goals Over the next three years, the number of staff requests to transfer will be reduced from an average of five per year to zero. By spring of next year, the staff and the principal will share 50/50 responsibility for developing and leading faculty meetings. Within two years, four out of five of the new projects requested will be collaborative in nature. By this time next year, we will have reduced our absenteeism by 50% to an average of 3.5 days. Strategic/specific, measurable, attainable, results-based, and time-bound. SMART GOALS NSDC TOOL 6 National Staff Development Council I 800-727-7288 I www.nsdc.org NOVEMBER/DECEMBER 2007 I Tools For Schools INDICATORS MEASURES TARGETS 80% of readers are persuaded (current is 40% persuaded) Performance task as measured by qualified outside experts Writing is persuasive and compelling By the third quarter, 80% of readers will report they were persuaded by the students’ written arguments. By the end of this semester, all students will show at least 75% mastery on the 8th-grade vocabulary test. Increase from fall baseline of 50% average accuracy to 75% average accuracy By the end of the school year, at least 80% of our students will score either proficient or advanced, and none will score minimal on the state writing exam. By the end of the school year, the 8th-grade class will achieve a class average of at least 4.5 on the district-developed writing rubric. Strategic/specific, measurable, attainable, results-based, and time-bound. SMART GOALS NSDC TOOL 80% score proficient or advanced on logic portion (current is 65% score proficient or advanced). None at minimal (current is 10%) Class average of 4.5 or higher on six-point rubric (current average is 3.0) The attainable level we’d like to see. 8th-grade vocabulary list, first semester State writing exam District rubric Tools we’ll use to determine where students are now and whether they are improving. Vocabulary use is developmentally appropriate and accurate for the context Logic and organization of writing is clear Standards and objectives (weak areas for students). Source: Used with permission of Quality Leadership by Design, qldlearning.com. Improve writing skills for 8th graders Ultimate improvement we want to see in student skills, competencies, performance. RESULTS GOAL Tree diagram for SMART writing goals for middle school students 5 meetings for developing SMART goals Meeting #1: Identify the need by isolating the opportunity or gap between the current situation and what is wanted. 5 min. Ask the presenting question: What student learning issues are we struggling with the most? 10 min. Brainstorm responses. 5 min. Identify top three priorities by multivoting. 10 min. Ask: What more do we need to know? How can we find out? Meeting #3: Correlate best practices to current practices. Between meetings, gather student data and information on priority areas. Between meetings, research ways to develop professional knowledge to learn best practices. Meeting #2: Identify SMART goals for priority areas. 10 min. Present graphs of student performance in area of concern. (Focus on skill areas or proficiency/performance level.) 10 min. Brainstorm result-oriented goal(s) for priority area(s). 5 min. Select one results-oriented goal for each priority area(s). 10 min. Make the results-oriented goal SMART. Individuals write indicators, measures, and targets for one goal. Meeting #4: Identify staff development methods we want to use. 10 min. Share information about various staff development methods. 10 min. Use matrix. Individuals select preferred strategy for learning about best practices, identifying areas in which they are willing to coach/teach others. 15 min. Discuss implementation. How will we implement staff development for best practices? What support do we need? How will we measure progress on the SMART goal? Consider indicators by skill/competence/performance expectations aligned to standards. Consider both standardized and classroom-based measures. Consider student data when writing targets. 5 min. Share SMART goals round robin one at a time. 15 min. Have group select “best of” indicators, measures, and targets to write group SMART goal. 10 min. Ask: What do we need to know to affect student learning for this SMART goal? Between meetings, do literature research or best practice review. NOVEMBER/DECEMBER 2007 I Tools For Schools NSDC TOOL 10 min. Share information gathered between meetings. 10 min. Develop matrix. What are we already doing that supports best practice in this area? What else would we like to learn about? 10 min. Identify instructional strategies we want to do, do more often, or stop doing. Between meetings, implement staff development and integration of best practices. Gather data to measure against the baseline. Meeting #5: Analyze results and refocus efforts. 10 min. Present graphs of new data. 15 min. Discuss what worked, what did not work, and why. 15 min. If the instructional strategy worked well, discuss how to hold the gains. If the strategy did not work well, decide next steps: Start doing the strategy differently, stop doing the strategy altogether, or start a new strategy. Source: Used with permission of Quality Leadership by Design, qldlearning.com. Start the cycle over again. National Staff Development Council I 800-727-7288 I www.nsdc.org 7 ISSN 0276-928X Tools For Schools is published four times a year (August, November, February, and May) by the National Staff Development Council, 5995 Fairfield Road, #4, Oxford, OH 45056, for $49 of each membership. Periodicals postage paid at Wheelersburg, Ohio, and additional offices. © Copyright, National Staff Development Council, 2007. All rights reserved. NSDC STAFF Executive director Stephanie Hirsh Deputy executive director Joellen Killion Director of business services Leslie Miller Director of communications Joan Richardson Director of learning Cathy Owens Distinguished senior fellow Hayes Mizell Emeritus executive director Dennis Sparks Editor Joan Richardson Designer Sue Chevalier BUSINESS OFFICE 5995 Fairfield Road, #4 Oxford OH 45056 513-523-6029 800-727-7288 Fax: 513-523-0638 NSDCoffice@nsdc.org www.nsdc.org BOARD OF TRUSTEES Sue McAdamis (2008) President Sydnee Dickson (2008) Karen Dyer (2009) President-elect Maria Goodloe-Johnson (2009) Charles Mason (2010) James Roussin (2009) Sue Showers (2008) William Sommers (2007) Past president COPYING/REPRINT POLICY Please see www.nsdc.org/library/publications/permpolicy. cfm for details and a form to submit a request. BACK COPIES Articles from all NSDC publications are available at no additional charge to members in the members-only area of the NSDC web site. Nonmembers may purchase and download individual articles or entire publications for a fee. Postmaster: Send address changes to the National Staff Development Council, 5995 Fairfield Road, #4, Oxford, OH 45056. NATIONAL STAFF DEVELOPMENT COUNCIL Member Services 5995 Fairfield Road, #4 Oxford, OH 45056 Membership info: 800-727-7288 Countdown to Dallas! T here’s still time to register for NSDC’s 39th Annual Conference in Dallas on Dec. 1-5. You can register online. Start that process at: www.nsdc.org/ conference07/welcome/hostletter.cfm Check the web site for the latest information about hotels — www. nsdc.org/connect/events.cfm As you think ahead to the conference, remember to talk with colleagues about the sessions they’re planning to attend so you can coordinate your learning. AND START THINKING ABOUT WASHINGTON IN ‘08 Proposals to present at NSDC’s Annual Conference in the Washington, D.C., area in December 2008 are available now on the web site — www. nsdc.org/conference08/proposals/ The deadline to submit proposals is Feb. 1, 2008. PERIODICALS POSTAGE PAID STANDARDS ASSESSMENT INVENTORY Recommendations: Outcomes Standard Tools to support COMPREHENSIVE strategies Identifying Specific Adult Learning Outcomes: KASAB Evaluation of professional learning can be made more concrete by identifying the specific learning outcomes you expect of educators. Adult learning outcomes can be organized into five different categories. The first letters of the names of these categories spell K A S A B. Knowledge: Conceptual understanding of information, theories, principles, and research Attitude: Beliefs about the value of particular information or strategies Skills: Strategies and processes to apply knowledge Aspirations: Desires or internal motivation to engage in a particular practice Behavior: Consistent application of knowledge and skills From Killion, J. (2008). Assessing impact: Evaluating staff development (2nd ed.). Thousand Oaks, CA: Corwin Press and NSDC. An evaluation plan involves determining these learning outcomes as well as the evidence to collect to determine whether these results have been accomplished. A school team project focused on learning how to plan, conduct, and evaluate professional learning might have the following KASAB. Sample KASAB: School Team-based Professional Learning Project Knowledge Knows… Attitude Believes that… Skills Can… • • • • • • • • • • • • Learning Forward’s professional learning standards Data analysis protocols to determine student learning needs Data analysis protocols to determine adult learning needs A variety of job-embedded professional learning models The components of the professional learning evaluation plan Professional learning should impact adult learners’ knowledge and skills Professional learning should improve student learning outcomes Job-embedded, collaborative designs are a more powerful form of professional learning Plan long-term, sustained professional learning Facilitate faculty discussions to plan schoolwide professional learning Plan the appropriate use of job-embedded professional learning designs Evaluate professional learning in terms of teacher classroom behaviors and student outcomes Aspirations Desires to… Behaviors Consistently uses… • • • • • • Change professional learning practices because this will be more beneficial to staff, students, and self Build a collaborative culture in the school to support adult learning and productivity Job-embedded, collaborative learning activities within a team setting Data to plan professional learning Data to monitor interim progress toward the ultimate goal Evaluations of professional learning to determine how adult learning impacts student learning A second KASAB example delineates the learning outcomes for educators within the special education arena based on IDEA legislation. Sample KASAB: IDEA Legislation Knowledge Has knowledge of… Attitudes Believes that… Skills Knows how to… Aspirations Is motivated to… Behaviors Consistently applies, uses… • Requirements and constraints of IDEA legislation • Special education needs and range of severity • Best practices for intervention and instruction of special education students • The correct intervention and instruction leads to gains in student achievement • Instruction can make a difference for special education students’ learning • Apply best practices to any given special education situation • Implement and interpret IEPs • Work with parents, counselors, and administrators to produce an appropriate IEP for each student • Consult and collaborate with regular education teachers • Help each special education student achieve at the highest possible level • Make the learning environment and experience positive, encouraging, and productive • Knowledge and skills to meet the needs of each student so as to have him or her achieve at the highest possible level • Monitoring of the IEP against student progress to maximize the experience and achievement of each student • Partnerships with regular education teachers to mainstream special needs students • Collaboration with parents to create partnerships focused on student learning and advancement Use these examples to build your own KASAB for schoolwide, team-based, or individual professional learning plans. Begin with a clear learning outcome and delineate knowledge, attitudes, skills, aspirations, and behaviors for that outcome. theme STANDARDS FOR PROFESSIONAL LEARNING OUTCOMES Coaching, teaching standards, and feedback mark the teacher’s road to mastery By Jon Saphier W hat would happen if we found agreement around the world on what constitutes high-expertise teaching? For one thing, there would be a set of standards universally embraced that clearly defines core agreements about good teaching and learning. It would be obvious that proficiency in the knowledge, skills, and practices that comprise good teaching would be the highest-leverage path to increasing student achievement. Teacher preparation and subsequent professional development for all teachers everywhere would be based on the standards. Every effort would be made to assure that expert practices show up consistently TEACHER in every classroom — from widely available classroom coaching on these practices to policies that reflect our public will to focus on expertise. Consider this: That 58 JSD | www.learningforward.org scenario is not a distant fantasy; it is fast approaching if we look around the globe. THE UNIVERSALS OF SUCCESSFUL TEACHING True professions are grounded in a common knowledge base that all practitioners must study and in which they must show a certain level of proficiency to be licensed. This is true in architecture, law, and engineering. Visit the university libraries of schools for these professions, and you will see common organization of topics; common courses populate the curriculum. In the various state licensing boards are similar assessments. On the other hand, visit teacher preparation programs around the country and professional development academies in large districts and in regional collaboratives, and you will see vast variety and little consistency. It’s time for a change, and the coalescing international teaching standards can provide it. There is nothing wrong August 2011 | Vol. 32 No. 4 Professional learning that increases educator effectiveness and results for all students aligns its outcomes with educator performance and student curriculum standards. with focusing on local needs, but the common ground for professional development should be the universal building blocks ­— those high-leverage essentials — that we know impact student learning. This is the path to creating a true profession and elevating the instruction children receive. Feedback, properly understood, is one of these building blocks, its potent impact on student learning well-documented (Hattie, 2009; Saphier, Haley-Speca, & Gower, 2008; Stiggins, Arter, Chappuis, & Chappuis, 2009). The significance of this standard becomes apparent when one examines the actual teacher behavior associated with effective feedback. In order to give students feedback that meets the careful standards defined by Wiggins (2010) and others, the criteria for success need to be crystal clear to both the teacher and the students. Thus “feedback,” properly done, includes a cluster of other important and necessary teacher skills: formulating clear and rigorous objectives; defining and communicating criteria for success; and providing frequent feedback that is value-neutral, helpful, and useful for students to act upon. Feedback becomes the center of a group of skills that balance and complement one another. Making students’ thinking visible is another group of skills that produces a high degree of student talk both with the teacher and one’s fellow students, about the content, and at a high level of thinking (Collins, Holum, & Brown, 1991; Perkins, 2006; Saphier et al., 2008). Proceeding from Vygotsky’s insights about the social nature of learning (Vygotsky,1986), these skills make students active thinkers about the content; the teacher gets a constant reading August 2011 | Vol. 32 No. 4 on who understands and who doesn’t. In turn, students are required to become good listeners to one another and be active processors of information. In addition, the successful implementation of these skills has a direct positive effect on TEACHER the climate of risk taking and mutual supSTUDENT port among students. LEADER It is no wonder that the last two Because the Outcomes decades of research of these skills have standard refers to elevated their status. For example, 21stnumerous aspects of century research on successful instruction performance standards for educators and content in mathematics (Lampert, 2001; Chapin, standards for students, O’Connor, & Anderson, 2003; Fuson, we explore multiple Kaichman, & Bransford, 2005) and in perspectives in the literacy (Allington, 2011) supports the following pages. potency of making thinking visible. In the 1990s, New York City’s District 2 became the highest-performing district in the city by emphasizing these skills for all teachers in all subjects. Making students’ thinking visible and feedback are two examples of high-leverage universals that occur in teaching standards around the world. Like the other building blocks that are emerging as worldwide standards, these skill sets comes to life when we share images of what they look and sound like in action. See specific looks and sounds for making students’ thinking visible at www.learning forward.org/news/jsd. Unfortunately, important professional development topics such as these rank low on professional development agenda. www.learningforward.org | JSD 59 theme STANDARDS FOR PROFESSIONAL LEARNING Framework provides a road map for teachers By DeNelle West As told to Valerie von Frank study. This approach blends content and pedagogy, and challenges teachers to think about how students learn and winnett County is helping new teachers learn how they can improve their what it means to be professional educators. teaching. We use Charlotte Danielson’s framework for We also help experienced teaching to be able to define outcomes for new teachers become mentors. To teachers and to link together the district’s mentoring, prepare mentors to work with coaching, and professional development processes West beginning teachers, we provide in a way that helps teachers, especially new teachers, a higher level of the same content to allow become more thoughtful practitioners. veterans to reflect on their own practices We begin with an orientation, where TEACHER and identify areas from the framework we discuss culture, our formal evaluation where they, too, may need additional support. We process, and the content curriculum. To address then show them how to mentor a teacher, what good specific teachers’ learning needs, we do a needs mentoring would look like in the classroom, and how assessment. We ask what to identify what support a new teacher might need. they want — lesson study, Gwinnett County Public Schools The district has four staff development coaches courses, a mentor. We also do Gwinnett County, Ga. Number of schools: 132 and numerous curriculum area coaches. To prepare an anonymous survey to find Enrollment: 162,459 coaches to work with beginning teachers, we have a out where they feel they need Staff: 20,433 program built on Learning Forward’s standards and more support. We then design Racial/ethnic mix: Innovation Configurations. professional development White: 31.6% We align all staff development to make sure around the framework. Black: 28.9% we have consistency in expectations for teacher The components of the Hispanic: 25.0% Asian/Pacific Islander:10.4% performance. By aligning everything we do with the framework are classroom Native American: 0.4% framework, our school system clearly communicates environment, planning and Other: 3.8% how staff development can help teachers to preparation, instruction, and Limited English proficient: 7% continually grow as professionals. professional responsibilities. Free/reduced lunch: 52.4% When we think of teacher outcomes in terms New teachers have Contact: DeNelle West, coordinator of teacher of professional development, we think of what opportunities for 50 hours development change we want to achieve — a change in teacher of courses to explore these Email: DeNelle_West@Gwinnett. knowledge, change in teacher practice, a change or areas. Each area includes four k12.ga.us impact on student achievement. Having a framework to five components that help guides our work. It gives us a road map for where teachers understand best we’re heading. practice. • We model for teachers the application of the DeNelle West is coordinator of teacher content in these areas so they can plan how to use development for Gwinnett County (Ga.) Public a strategy in the classroom. We then offer classroom Schools. Valerie von Frank (valerievonfrank@aol. coaching support for follow-up. com) is an education writer and editor of Learning Beginning teachers ready for deeper exploration, Forward’s books. for inquiry and to work collaboratively, work in lesson G 60 JSD | www.learningforward.org August 2011 | Vol. 32 No. 4 Outcomes TEACHING AND LEARNING ACADEMIES To realize the promise of a commonly agreed-upon set of standards for successful teaching, professional development must maintain a relentless and ongoing focus on the highestleverage teaching skills. These skills need to be properly expanded into clear exemplars that educators can understand at the concrete level and tied to performance assessments, just as we do for students in the curriculum standards movement. The foundation of professional development, then, will move away from being reactive to individual teacher evaluation prescriptions or exclusively driven by local needs assessments and move toward a unifying vision of high-expertise practice. This shift is essential to making teaching a true profession. The knowledge and skills for high-level professional practice in teaching needs to be available for all practitioners throughout their careers with appropriate components offered at timely junctures in one’s path. Ideally, this would mean a teaching and learning academy with permanent offerings and in-class followup for the essential categories of professional knowledge and skills. See the box at right for potential categories. Only large districts could hope to create such academies, but regional collaboratives could also do so, especially with federal and state support. High-leverage essentials of good teaching and learning, however, are professional development topics that should be alive in every district every year, and not just offered periodically or at local initiative. See those essentials at www.learning forward.org/news/jsd. COACHING AND PERFORMANCE ASSESSMENT FOR PROFESSIONAL DEVELOPMENT Bruce Joyce and Beverly Showers (2002) proved three decades ago that workshop-based professional development, no matter how well designed and delivered, had little effect on classroom practice. They also found that this outcome could be changed dramatically if participants actively practiced new skills in the workshops and then were given feedback and coaching on-site in their classrooms on the application of the skills. My argument for performance assessment of professional development is really a call to translate that powerful finding into the design of all professional development. If we are giving our teachers learning experiences in what are now emerging as universal standards for successful teaching, we must make sure the practices show up in action. More at www.learningforward.org/news/jsd • • Specific looks and sounds for making students’ thinking visible. High-leverage essentials of good teaching and learning. August 2011 | Vol. 32 No. 4 The emerging consensus of teaching standards creates a case too powerful to ignore: We must not only enable all teachers to receive professional development in the building blocks of successful teaching and learning, we must support them with coaching and assess their individual capacity to use the skills properly after the training. The implications for us as professional developers of adults is the same as for teachers of children: Develop performance tasks for teachers on skills we are teaching; identify benchmarks of progress toward final proficiency; and give ongoing feedback to participants on their progress to mastery. The formula above has been difficult to implement in traditional professional development of the past. Two 21st-century approaches, At the teaching and however, now make it feasible to ask learning academy participants learning new skills to practice them and get feedback: emHere are potential bedded coaching structures and techcategories of knowledge nology. and skills for a In districts such as Montgomery comprehensive teaching County, Md., my consulting group and learning academy: Research for Better Teaching works • Content through building-based instructional • Content analysis coaches. These carefully chosen profes• Content specific sionals teach frequent building-based pedagogy modules and study group sessions on • Classroom core teaching skills. They are then management available to give in-class feedback to • Cultural proficiency. teachers. Having a common agree• Motivation ment across the county for what • Instruction their teaching standards look like and • Planning and sound like in action has enabled them curriculum to give objective feedback in building• Data analysis based settings. The county’s Center for • Relations with parents Skillful Teaching functions like an inand community house academy that offers professional development every year in these core standards and provides continuity of focus (continuously since 2000) on the building blocks in their standards. The payoffs in student achievement have been significant, as documented by Childress, Doyle, & Thomas (2009). Video technology, ever more portable and accessible, makes it possible for teachers to video their experiments with new instructional strategies without another person in the room. This technology is applied in a number of districts for self-analysis and self-reflection. It also can enhance face-to-face professional development sessions when professional developers or coaches review classroom video and provide feedback to teachers online. With central district video servers, this feedback can be provided remotely and securely. None of these changes is without its challenges. Principals and coaches must develop solid partnerships to strengthen the www.learningforward.org | JSD 61 theme STANDARDS FOR PROFESSIONAL LEARNING adult professional culture of nondefensive examination of practice (Saphier & West, 2009). School boards must be convinced to support coaching positions with long-term commitments. Districts have to invest in equipment and professional development for their principals, professional developers, and coaches, so they become expert analysts of instruction in addition to learning coaching skills. But this we can do now, especially if we can surmount the final and most significant obstacle: the political will. THE REST OF THE JOB On the whole, American policymakers do not understand that the knowledge and skills required for successful teaching, especially for children of poverty, is as large and complex as that for high-level practice in law, architecture or engineering. Our populace, our voters, our legislators, and even our most influential policymakers believe anyone can teach successfully if they are smart, literate, and know content. And if they are idealistic and motivated, then they will be more than competent; they will be stars. By all means, let’s get smart, motivated people who know their content into teaching. But let’s finish the job as our competitors do Missing from so thoroughly in Singapore, Finland, and the table is the South Korea by giving them the expertise understanding that they need to use their intelligence and actuteacher evaluation alize their commitment. alone does not develop highRecently, policymakers’ attention has expertise teachers. been focused on teacher evaluation as a result of several recent reports, such as The Widget Effect (Weisberg, Sexton, Mulhern, & Keeling, 2009, which show that school district evaluation systems, with notable exceptions, are woefully inadequate. Missing from the table, however, is the understanding that teacher evaluation alone does not develop high-expertise teachers. Such development comes from embedding the standards in the other processes that impact teaching expertise: preparation and licensing; hiring; induction for new teachers; contact with peers during properly structured collaborative work; adult professional culture in the workplace; and access to high-quality sustained professional development, including coaching, in the highestleverage teaching skills. This country is committed to student learning standards. We are committed to assessing student progress in relation to those standards. We are committed to accountability. But until we become committed to developing high-expertise teaching and are fully mindful of its complexity, we will continue to fall short of the promise of democracy. That is the promise to provide all children, regardless of the circumstances of their birth, with a fair chance at a good life. Generating that commitment requires organizations such as Learning Forward to educate the public and legislators about the complexity of good teaching. High-expertise teaching is not easily won. 62 JSD | www.learningforward.org REFERENCES Allington, R. (2011). What really matters for struggling readers: Designing research-based programs (3rd ed.). New York: Pearson. Chapin, S., O’Connor, C., & Anderson, N. (2003). Classroom discussions: Using math talk to help students learn, grades 1-6. Sausalito, CA: Math Solutions Publications. Childress, S., Doyle, D.P., & Thomas, D.A. (2009). Leading for equity: The pursuit of excellence in the Montgomery County Public Schools. Cambridge, MA: Harvard University Press. Collins, A., Holum, A., Brown, J.S. (1991). Cognitive apprenticeship: Making thinking visible. Available at www.21learn.org/site/archive/cognitive-apprenticeshipmaking-thinking-visible. Fuson, K.C., Kaichman, M., & Bransford, J. (2005). Mathematical understanding: An introduction. In S.M. Donovan & J.D. Bransford (Eds.), How students learn. Washington, DC: National Academies Press. Hattie, J. (2009). Visible learning: A synthesis of over 800 meta-analyses relating to achievement. London: Routledge. Joyce, B.R. & Showers, B. (2002). Student achievement through staff development (3rd ed.). Alexandria, VA: ASCD. Lampert, M. (2001). Teaching problems and the problems of teaching. New Haven, CT: Yale University Press. Perkins, D. (2003). Making thinking visible. Baltimore, MD: New Horizons for Learning Online Journal. Available at http://home.avvanta.com/~building/strategies/thinking/ perkins.htm. Saphier, J., Haley-Speca, M., & Gower, R. (2008). The skillful teacher. Acton, MA: Research for Better Teaching. Saphier, J. & West, L. (2009, December). How coaches can maximize student learning. Phi Delta Kappan, 91(4), 46-50. Stiggins, R.J., Arter, J.A., Chappuis, J., & Chappuis, S.J. (2009). Classroom assessment for student learning: Doing it right, using it well. New York: Pearson. Vygotsky, L.S. (1986). Thought and language (revised). Cambridge, MA: Massachusetts Institute of Technology. Weisberg, D., Sexton, S., Mulhern, J., & Keeling, D. (2009). The widget effect. New York: The New Teacher Project. Wiggins, G. (2010, May 22). Feedback: How learning occurs. Big Ideas. Available at www.authenticeducation.org/ ae_bigideas/article.lasso?artId=61. • Jon Saphier (jonsaphier@comcast.net) is founder and president of Research for Better Teaching Inc., an educational consulting organization in Acton, Mass., dedicated to the professionalization of teaching and leadership. Saphier has authored and contributed to eight books, including The Skillful Teacher, now in its sixth edition. ■ August 2011 | Vol. 32 No. 4 theme STANDARDS FOR PROFESSIONAL LEARNING Making students’ thinking visible Here are some of the specific looks and sounds for making students’ thinking visible: Teacher starts by asking an open-ended question that gets students thinking. Then … • • From the article • outcomes Coaching, teaching standards, and feedback mark the teacher’s road to mastery By Jon Saphier The Universals of Successful Teaching T rue professions are grounded in a common knowledge base that all practitioners must study and in which they must show a certain level of proficiency to be licensed. This is true in architecture, law, and engineering. Visit the university libraries of schools for these professions, and you will see common organization of topics; common courses populate the curriculum. In the various state licensing boards are similar assessments. On the other hand, visit teacher preparation programs around the country and professional development academies in large districts and in regional collaboraJSD online feature | www.learningforward.org • • • • tives, and you will see vast variety and little consistency. It’s time for a change, and the coalescing international teaching standards can provide it. There is nothing wrong with focusing on local needs, but the common ground for professional development should be the universal building blocks ­— those high-leverage essentials — that we know impact student learning. This is the path to creating a true profession and elevating the instruction children receive. Feedback, properly understood, is one of these building blocks, its potent impact on student learning well-documented (Hattie, 2009; Saphier, Haley-Speca, & Gower, 2008; Stiggins, Arter, Chappuis, & Chappuis, 2009). The significance of this standard becomes apparent when one examines the actual teacher behavior as- • • • Asks students to explain the thinking behind their answers whether they’re right or wrong. Asks students if they agree or disagree with a student answer. Asks students to comment or add on to a student’s response or idea. Creates and then facilitates dialogue between students about their ideas. Asks follow-up questions that are similar to ones just discussed to see if student really understands. Asks students to make connections to something another student said or something else they know. Credits meaning to student comments, even obscure ones, and probes for the student’s thinking. Does the same with incorrect answers. Uses wait time. Allows students to struggle and dwells with the student’s thinking, sticking with them. Comes back to a student he/she moved away from to check and clarify what the student’s thinking is, given the comments of other students. Asks questions to surface discrepancies between what a student says and the information in front of him or her: “How can that be? What’s going on there?” August 2011 | Vol. 32 No. 4 Outcomes sociated with effective feedback. In order to give students feedback that meets the careful standards defined by Wiggins (2010) and others, the criteria for success need to be crystal clear to both the teacher and the students. Thus “feedback,” properly done, includes a cluster of other important and necessary teacher skills: formulating clear and rigorous objectives; defining and communicating criteria for success; and providing frequent feedback that is value-neutral and helpful and useful for students to understand and act upon. Feedback becomes the center of a group of skills that balance and complement one another. Making students’ thinking visible is another group of skills that produces a high degree of student talk both with the teacher and one’s fellow students, about the content, and at a high level of thinking (Collins, Holum, & Brown, 1991; Per- JSD online feature | www.learningforward.org kins, 2006; Saphier et al., 2008). Proceeding from Vygotsky’s insights about the social nature of learning (Vygotsky,1986), these skills make students active thinkers about the content; the teacher gets a constant reading on who understands and who doesn’t. In turn, students are required to become good listeners to one another and be active processors of information. In addition, the successful implementation of these skills has a direct positive effect on the climate of risk taking and mutual support among students. It is no wonder that the last two decades of research of these skills have elevated their status. For example, 21stcentury research on successful instruction in mathematics (Lampert, 2001; Chapin, O’Connor, & Anderson, 2003; Fuson, Kaichman, & Bransford, 2005) and in literacy (Allington, 2011) supports the potency of making thinking visible. In the 1990s, New York City’s District 2 became the highest-performing district in the city by emphasizing these skills for all teachers in all subjects. Making students’ thinking visible and feedback are two examples of highleverage universals that occur in teaching standards around the world. Like the other building blocks that are emerging as worldwide standards, these skill sets comes to life when we share images of what they look and sound like in action. See specific looks and sounds for making students’ thinking visible on p. 1 of this PDF. Unfortunately, important professional development topics such as these rank low on professional development agenda. August 2011 | Vol. 32 No. 4 Outcomes From the article outcomes Coaching, teaching standards, and feedback mark the teacher’s road to mastery By Jon Saphier Teaching and Learning Academies HIGH-EXPERTISE TEACHING T o realize the promise of a commonly agreed-upon set of standards for successful teaching, professional development must maintain a relentless and ongoing focus on the highest-leverage teaching skills. These skills need to be properly expanded into clear exemplars that educators can understand at the concrete level and tied to performance assessments, just as we do for students in the curriculum standards movement. The foundation of professional development, then, will move away from being reactive to individual teacher evaluation prescriptions or exclusively driven by local needs assessments and move toward a unifying vision of high-expertise practice. This shift is essential to making teaching a true profession. The knowledge and skills for highlevel professional practice in teaching needs to be available for all practitioners throughout their careers with appropriate components offered at timely junctures in one’s path. Ideally, this would mean a teaching and learning academy with permanent offerings and in-class follow-up for the essential categories of professional knowledge and skills. See the box at right for potential categories. Only large districts could hope to create such academies, but regional collaboratives could also do so, especially with federal and state support. High-leverage essentials of good teaching and learning, however, are professional development topics that should be alive in every district every year, and not just offered periodically or at local initiative. See those essentials at right. JSD online feature | www.learningforward.org Skills pertaining to planning • • • High-expertise teachers dig deeply into their content as they are planning lessons. They identify the most worthwhile learning targets in the materials and make sure students know what they are. They also make sure student learning experiences are logically aligned with learning objectives and that the assessment will give good data about student mastery. Student misconceptions and points of difficulty are anticipated and provided for in the lesson because the teacher did the student tasks himself or herself. High-expertise teachers know how to study student work, from standardized tests to work samples from yesterday’s class. They can analyze student errors and identify gaps in student learning. Skillful error analysis leads directly to reteaching for those students who didn’t get it the first time. High-expertise teachers arrange for a constant flow of feedback to students on their performance. The feedback is nonjudgmental and keyed to specific criteria students are clear about. Students can self-evaluate and use techniques they have been taught to set effective goals and plans of action to improve. Skills pertaining to instruction • • High-expertise teachers make students’ thinking visible during class interaction by using a group of interactive skills. There is a high degree of student talk both with the teacher and with one another about the content at a high level of thinking. Students are active thinkers with the content, and the teacher gets a constant reading on who understands and who doesn’t. In turn, the students are required to become good listeners to one another and be active processors of information. High-expertise teachers have a repertoire of research-based cognitive strategies such as visual imagery and modeling thinking aloud. These strategies, chosen to match students, curriculum, and content, make concepts and ideas clear and accessible to students. When content needs reteaching for students who didn’t get it the first time, the teacher has alternative approaches to use. Continued on next page August 2011 | Vol. 32 No. 4 Outcomes Continued from previous page HIGH-EXPERTISE TEACHING Skills pertaining to motivation • • • High-expertise teachers convince students to believe in effort-based ability. They consistently send theses messages: “What we’re doing is important. You can do it. I won’t give up on you.” These messages are sent through daily interactive teacher behavior, class structures and routines, and policies and procedures. These teachers take it upon themselves to teach the students explicitly how to exert effective effort. High-expertise teachers make students feel known and valued. They know about students’ life and culture and show an interest in their activities and success. The unrelenting tenacity and high expectations of teachers with lowperforming students also becomes evidence that the teacher thinks they are worthwhile. High-expertise teachers create a climate of community, risk taking, and ownership among all their students. Students know each other as people and have been taught the skills to cooperate. Students feel safe to make mistakes and view errors as feedback, not judgments. They take academic risks and challenge themselves to do hard work. And students have voice and ownership in constructing the rules of the classroom. Skills pertaining to literacy • • JSD online feature | High-expertise teachers make literacy an embedded priority. Regardless of their subject or academic discipline, they ensure a high volume of quality reading and writing about their content, and they scaffold students’ entry into text. Of particular importance, they are assiduous at facilitating “literate conversations” (Allington, 2011) about the text. High-expertise teachers become committed and proficient in vocabulary instruction. Regardless of their academic discipline, they understand that words and the concepts they represent are intimately related and indispensible to student learning. www.learningforward.org August 2011 | Vol. 32 No. 4 theme EFFECTIVE TEACHING THE ELEMENTS EFFECTIVE EFFECTIVE TEACHING of Professional learning moves vision, framework, and performance standards into action S By Joellen Killion and Stephanie Hirsh tudent success depends on effective teaching — not just occasionally, but every day in every classroom and school. Effective teaching impacts students’ academic, physical, socialemotional, and behavioral well-being. Effective teaching occurs best when all education stakeholders, including parents, policymakers, community members, and educators, share responsibility for continuous improvement and student achievement. For teachers in classrooms, effective professional learning is the single most powerful pathway to promote continuous improvement in teaching. Consistently great teaching — every day, in every classroom, and in every school — emerges from a clear vision for teaching and learning. This vision is then translated into an instructional framework that details rigorous outcomes for student and educator performance. The framework and outcomes form the basis for the system for professional learning that makes them possible. A vision for teaching and learning describes how students experience learning and the role of teaching in achieving that vision. Such a vision is grounded in learning theories and models selected to explain how learning happens, who the learners are, and the context in which students learn. The vision emerges from communitywide 10 JSD | www.learningforward.org conversations among stakeholders who come together to describe the learning experience they want for students to prepare them for the future. The following sample vision, based on the work of a national task force, describes teaching and learning based on the possibilities available through technology. Once a district establishes a vision, an instructional framework moves the vision from a dream to reality by describing how to achieve it. “Imagine a high school student in the year 2015. She has grown up in a world where learning is as accessible through technologies at home as it is in the classroom, and digital content is as real to her as paper, lab equipment, or textbooks. At school, she and her classmates engage in creative problem-solving activities by manipulating simulations in a virtual laboratory or by downloading and analyzing visualizations of real-time data from remote sensors. Away from the classroom, she has seamless access to school materials and homework assignments using inexpensive mobile technologies. She continues to collaborate with her classmates in virtual environments that allow not only social interaction but also rich connections with a wealth of supplementary content. Her teacher can track her progress over the course of a lesson plan and compare her performance across a lifelong ‘digital portfolio,’ making note of areas that need additional attention through personalized assignments and alerting parents to specific December 2011 | Vol. 32 No. 6 RNING OUTCOMES LEA T N DE U ST TEACHE The rigorous learning outcomes expected for all students. LF RA NA INSTRUCTIO STANDARDS The curriculum, pedagogical processes, assessment for learning, classroom environment, and the school-and classroom-based support and collaboration for continuous educator improvement. CE O W RK P What educators should know and be able to do to be effective in their roles. AN RM FO ER M E E DU CA TO R Vision for teaching and learning H ow students will experience learning, the role of teachers and other educators in the learning process, and the learning context designed to meet the unique needs of the community’s students. December 2011 | Vol. 32 No. 6 www.learningforward.org | JSD 11 theme EFFECTIVE TEACHING concerns” (National Science Foundation Task Force on Cyberlearning, 2008, p. 5). Whether an instructional framework is detailed or simple, it guides instructional decisions and builds accountability and consistency into learning experiences to improve results for students. See the sidebar below for examples of what such frameworks might include. Visions for teaching and learning and instructional frameworks must be coupled with rigorous outcomes for student learning that specify what students are expected to know and be able to do as well as performance standards for educators. The Common Core State Standards in English language arts and mathematics become an essential component of effective teaching because they specify the expectations for student learning. Without clearly articulated outcomes, teaching may be fragmented or unfocused. These standards have been fully adopted in 44 states and the District of Columbia and partially adopted in one additional state; variations of these standards exist in other states or in individual school systems. VISIONS REQUIRE FRAMEWORKS L earn about three frameworks and the kinds of elements they encompass as school systems strive to fulfill visions for teaching and learning. • District of Columbia Public Schools provides a teaching and learning framework that incorporates three fundamental components — plan, teach, and increase effectiveness. The framework’s purpose is to outline clear expectations, align professional learning, and support educator assessment. www.dc.gov/DCPS/About+DCPS/Strategic+Documents/ Teaching+and+Learning+Framework • West Metro Education Program in Minneapolis, Minn., has a three-part instructional framework that incorporates relationships and respect, meaningful and relevant learning, and high expectations and excellence. https://sites.google.com/a/wmep.k12.mn.us/wmep-k12-mn-us/ instructional-framework • The University of Washington’s Center for Educational Leadership 5D framework — purpose, student engagement, curriculum and pedagogy, assessment for student learning, and classroom environment and culture — provides critical questions for school and district leaders to consider as they observe the teaching and learning process. http://tpep-wa.org/resources/instructional-frameworks/ uwcel-5d 12 JSD | www.learningforward.org ASSESSMENT MATTERS Generating a vision, developing an instructional framework, and delineating student learning outcomes by themselves are insufficient to produce effective teaching. Effective teaching requires not only explicit performance standards for educators but also processes for improving and assessing effective practice. Performance standards for teachers define instructional expectations and inform the individual improvement and criteria for measuring effectiveness. The Interstate Teacher Assessment and Support Consortium (InTASC), a collaborative of more than 30 states, provides model teacher standards for individual states and districts to use in developing their own performance standards (Council of Chief State School Officers, 2011). Others have contributed standards for effective teaching that are used as the basis for developing performance criteria such as those defined in Enhancing Professional Practice: A Framework for Teaching (Danielson, 2007) and Classroom Assessment Scoring System (Pianta, La Paro, & Hamre, 2008). For school leaders, the Interstate School Leaders Licensure Consortium provides model standards for school leaders (Council of Chief State School Officers, 2008). These standards contribute to a rich vision for leadership, teaching, and learning to establish a process of continuous improvement. See the diagram that demonstrates this relationship on p. 11. Effective teaching emerges from a vision for teaching and learning, an instructional framework, standards for student learning, and performance expectations for educators coupled with a convergence of policy, planning, and goals at the state, school system, and school levels. Educators, policymakers, community members, and decision makers work collaboratively to develop and implement these components that serve as the backbone of effective teaching. Yet without professional learning to support implementation, these components are relegated to words on pages rather than actions in classrooms. Effective teaching is possible in every classroom by ensuring every educator experiences substantive professional learning within a culture of collaboration and shared accountability. Effectiveness in teaching is a journey, rather than a destination. Each year, teachers experience new challenges to refine and expand their teaching practices. Each year, teachers face new students with different learning needs. They strive to implement new technologies in their classrooms to accelerate learning. Benchmarks for student learning continue to change. New research on effective instruction is released. New colleagues and leaders join the faculty to support teaching practice and student learning. Systems of professional learning are the only way to ensure these challenges become opportunities to improve student and educator performance. Absent professional learning, teachers lack access to the information and support they need to refine and enrich teaching throughout their career. At each stage along the career continuum, effective teaching broadens from the core elements December 2011 | Vol. 32 No. 6 theme EFFECTIVE TEACHING of teaching to include expanded responsibilities of a master or mentor teacher whose work includes supporting peers and assuming leadership roles within their schools and beyond that focus on improving student learning. Professional learning is the only strategy in school systems that moves the vision, instructional framework, standards for students, and standards for educators into action. COMMON ATTRIBUTES Effective professional learning for effective teaching has seven core attributes, which Learning Forward has defined as Standards for Professional Learning . Professional learning that doesn’t include these attributes is unlikely to produce the same high level of results for educators and their students that effective professional learning will. (See the full list of the Standards for Professional Learning below.) A common attribute of effective schools is collaboration among educators. Engagement in one or more learning communities provides teachers opportunities to moderate their practice and expectations with their peers, to examine and reflect on their work together, to learn from one another, to challenge one another professionally, and to solve complex problems within the context of their unique work environment. Learning communities generate collective responsibility and accountability for effective teaching and student learning and engage teachers in school-based, ongoing learning focused on strengthening teachers’ day-to-day practice and reducing variation in the effectiveness of teaching from classroom to classroom within a school so that every student, regardless of his or her classroom, experiences the same high level of teaching each day. Students benefit when teachers learn from peers. C. Ki- STANDARDS FOR PROFESSIONAL LEARNING Learning Communities: Professional learning that increases educator effectiveness and results for all students occurs within learning communities committed to continuous improvement, collective responsibility, and goal alignment. Leadership: Professional learning that increases educator effectiveness and results for all students requires skillful leaders who develop capacity, advocate, and create support systems for professional learning. Resources: Professional learning that increases educator effectiveness and results for all students requires prioritizing, monitoring, and coordinating resources for educator learning. Data: Professional learning that increases educator effectiveness and results for all students uses a variety of sources and types of student, educator, and system data 14 JSD | www.learningforward.org rabo Jackson & Elias Bruegmann (2009) report that when the quality of a teacher’s colleagues improve, the students of that teacher benefit. These results occur most likely because teachers organize the focus of learning within their communities on challenges relevant to their students’ success. Effective teaching and student learning are the benefits that spread from classroom to classroom and even from school to school. Effective teaching requires skillful leadership to build capacity and structures to support learning. Leaders, both administrators and teachers, advocate professional learning as a key lever for continuous improvement of teaching and student results. While individual teachers may engage in professional learning aligned to their professional goals, universal effectiveness in teaching depends on making it a priority within a school or school system, creating a culture and systems to support it, and developing teacher leaders to skillfully facilitate collaborative learning. In addition to leadership, successful schools and school systems invest resources to support effective teaching. Some of these resources include time for professional learning and collaboration, classroom- and school-based support in the form of coaching, technology to seek information, models, networks, and research, and access to external experts who provide specialized knowledge and skill development when the needed expertise is unavailable within the school or district. The effects of these resource investments can be measured in increased student achievement. Measures of increased effectiveness in teaching and student achievement depend on the use of formative and summative assessments that provide data about teaching performance and student achievement. These data plus data gleaned from to plan, assess, and evaluate professional learning. Learning Designs: Professional learning that increases educator effectiveness and results for all students integrates theories, research, and models of human learning to achieve its intended outcomes. Implementation: Professional learning that increases educator effectiveness and results for all students applies research on change and sustains support for implementation of professional learning for longterm change. Outcomes: Professional learning that increases educator effectiveness and results for all students aligns its outcomes with educator performance and student curriculum standards. Learn more about the standards at www.learningforward.org/ standards. December 2011 | Vol. 32 No. 6 theme EFFECTIVE TEACHING examining student work and engagement, individual and collaborative teacher reflection, coaching, and other forms of peer interactions provide both informal and formal data that inform decisions related to improving teaching. These data also provide information to link results for students with changes in teaching practices. Without a regular stream of data about multiple variables related to effective teaching and student learning, teachers, their peers, and supervisors lack valid, reliable, and tangible evidence about effective teaching. These data provide a continuous stream of information against which teachers benchmark their progress and continuous improvement. Because of the significance of data in teaching and professional learning, effective teaching requires extensive assessment literacy and skill in using data to identify, plan, and measure the effects of ongoing professional learning. Data allow teachers to identify the focus for their professional learning. The effectiveness of the learning experience is measured not only by the content, but also by the design of the learning experience. Data allow When professional learning for teachers teachers to models effective teaching practices, particuidentify the larly those that are aligned with the vision of focus for their teaching and learning and the instructional professional framework, those engaged in the learning learning. have an added advantage of learning both the content and processes about learning. Effective designs integrate learning theories and research and foster active engagement and collaboration with colleagues. Learning designs vary to accommodate the expected outcomes, learners’ preferences, experience levels, school culture, and other factors. Teaching practices are enhanced through mentoring, coaching, and team learning that focus on clearly defined outcomes for teachers and their students. Learning transfers to practice when mentors, coaches, and team members provide school- and classroom-based support sustained over time that draws on research about individual and organization change. Frequently, efforts to refine or extend teaching practices fail because the improved practices are not fully implemented with fidelity to the design. The use of constructive feedback based on predetermined criteria that describe effective teaching is also essential to continuous improvement of teaching. CONTINUOUS LEARNING Performance standards such as those described by Charlotte Danielson, Robert C. Pianta, Karen M. La Paro, and Bridget K. Hamre, InTASC’s model core teaching teaching standards, or state or district performance standards become an integral part of efforts to increase teaching effectiveness. Standards such as these align closely with the vision for teaching and learning and the instructional framework and define excellence in teaching. Coupling performance standards with student learn- 16 JSD | www.learningforward.org ing outcomes such as those defined in the Common Core State Standards creates a coherent set of criteria for both practice and results of effective teaching. Effectiveness in teaching is a process of continuous learning that occurs over time without a termination point. As described in the InTASC standard 9, Professional Learning and Ethical Practice — “The teacher engages in ongoing professional learning and uses evidence to continually evaluate his or her practice, particularly the effects of his or her choices and actions on others (learners, families, other professionals, and the community), and adapts practice to meet the needs of each learner” (Council of Chief State School Officers, p. 18) — effective teaching includes reflection using data, engaging in professional learning, and adapting practice to meet the learning needs of students. School systems have responsibilities to develop and embrace a vision for teaching and learning, adopt an instructional framework that guides how the vision moves into action, and establish standards that serve as the criteria for measuring effectiveness. Effective teaching results from comprehensive efforts of the entire community who come together to create the core components of a state and local system for teaching effectiveness. This system is fundamental to guarantee that every student, not just some, experiences effective teaching every day, and every educator, not just some, understands his or her role in increasing student achievement. REFERENCES Council of Chief State School Officers. (2008, April). Educational leadership policy standards: ISLLC 2008 as adopted by the National Policy Board for Educational Administration. Washington, DC: Author. Council of Chief State School Officers. (2011, April). InTASC model core teaching standards: A resource for state dialogue. Washington, DC: Author. Danielson, C. (2007). Enhancing professional practice: A framework for teaching. Alexandria, VA: ASCD. Jackson, C.K. & Bruegmann, E. (2009). Teaching students and teaching each other: The importance of peer learning for teachers. American Economic Journal: Applied Economics, 1(4), 85-108. National Science Foundation Task Force on Cyberlearning. (2008). Fostering learning in the networked world: The cyberlearning opportunity and challenge. Washington, DC: National Science Foundation. Pianta, R.C., La Paro, K.M., & Hamre, B.K. (2008). Classroom assessment scoring system. Baltimore: Brookes Publishing. • Joellen Killion (joellen.killion@learningforward.org) is senior advisor and Stephanie Hirsh (stephanie.hirsh@ learningforward.org) is executive director at Learning Forward. ■ December 2011 | Vol. 32 No. 6 JSD Professional Learning Guide A companion to December 2011 JSD THEME: EFFECTIVE TEACHING Vision, plus so much more, promotes effective teaching and learning M ost school reform efforts recognize the need for a clear and concise vision for teaching and learning. Use “The elements of effective teaching: Professional learning moves vision, framework, and performance standards into action,” by Joellen Killion and Stephanie Hirsh (p. 10), to inform your initial round of conversations around the variables often overlooked when considering teacher effectiveness. Follow the process below as a guide to focus your reading and team conversations. 1. In the first row, independently record the key ideas described in the article for each of the elements of effective teaching. 2. In the second row, independently record your personal reflections based on your current experience with each of the elements described. 3. In the third and fourth row, with your teammates or partner, identify specific gaps and then possible solutions for growth and learning in each of the elements. Elements of effective teaching Vision for teaching and learning Instructional framework Student learning outcomes Performance expectations for educators Policy, planning, and goals Professional learning Elements Current experience Gaps Areas for growth and learning Learning Forward www.learningforward.org 800-727-7288 4 learning forward TOOL 3: Using the IC Maps as a Self-Assessment IC maps can be used as a self-assessment tool. Similar to the process described in Tool 2, Checking Progress, an individual (or even a team) can use the same process to conduct a self-assessment. Purpose: Conduct a self-assessment to check implementation progress of one or more standards and compare current behaviors to the descriptions in the IC maps. Group Size: 1 (or more, if conducting team assessments) Time: 10 minutes (longer if more than one person is involved) Materials: IC map for one standard for the appropriate role group. DIRECTIONS 1.The individual identifies one or more standards to self-assess. If the school or a team has a goal for improvement in one standard area, everyone might use the same standard with the appropriate role group IC map to conduct periodic self-assessments. 2.The individual reads the desired outcomes and all the variations and determines the level that best matches his or her current practice. He or she should record those levels on a separate sheet and include the date. 3.The individual can use this information to identify next steps or assistance necessary for improvement. More information on next steps is included in Tool 4. 276 www.learningforward.org 800-727-7288