Role Descriptor
ASO4
Role Title:
Accounts Receivable Consultant
Business Unit:
Financial Transactions
Classification:
ASO4
FTE
Division:
Finance and Performance
Position Number(s):
FIPE016
Reports To:
Position ID FIPE067
Role Title: Team Leader Financial Transactions
Role Purpose:
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
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1.0
[In one or two short sentences, describe what the role is expected to accomplish.]
Contributing to a wide range of TAFE SA system functions for ARPOS and Accounts Receivable components of the Student Information System and Accounts Payable management (Basware)
which contribute to meeting directorate goals/departmental policies.
Providing first and second level support for financial transaction systems including training, which contribute to meeting corporate goals and customer requirements.
Provide support for the Senior Liaison Accounts Officer other members of the financial transactions team.
Key Outcomes Of Role:
1.
Provision of an effective and efficient client enquiry service for both internal and external
4.
business needs.
clients.
2.
Contribute to meeting directorate objectives through providing first and second level
support for financial transaction systems.
3.
Maintaining work instructions/reference guides and procedural documents to meet current
5.
Effectively implement projects to achieve desired outcomes and communicate findings
and/or results.
Maintain effective networks with key stakeholders such as Shard Services SA.
Key Relationships / Interactions:
The Accounts Receivable Consultant reports to the Team Leader – Financial Transactions and maintains sound working relationships with other Managers, team members and staff in general
Liaises with representatives from Shared Services SA, Department of Treasury and Finance, External Contractors, Clients and Vendors.
role descriptor_accounts receivable consultant, aso4.docx
Special Conditions:

Some work outside of normal hours may be required at various times.

Some intra/interstate travel and overnight absences may be required.

Initial appointment will be to TAFE SA, Regency campus.

Appointment to this position will be subject to a satisfactory criminal history check.

The incumbent will be required to achieve performance targets that are negotiated and mutually agreed with the Line Manager.

A flexible approach to working hours and taking of leave is essential.
TAFE SA’s Core Values:
TAFE SA’s core values support and underpin our business

Integrity

Creativity and Innovation

Accountability

Responsiveness

Excellence

Sustainability

Professionalism
TAFE SA Corporate Responsibilities:

Maintain a commitment to TAFE SA values, Equal Employment Opportunity, Diversity, Ethical Conduct, Work Health & Safety and Record-Keeping within legislative requirements
according to the principles of the Public Sector Act 2009.

Actively participate in TAFE SA Performance Coaching Program
role descriptor_accounts receivable consultant, aso4.docx
Core Competencies & Associated Behaviours Expected At This Classification:
[Check the boxes of the behaviours that are most relevant to the role.]
Holds Big Picture View at Local and Individual Level
Sees the big picture and understands how their work contributes to the strategic direction
Understands and supports organisational goals and business objectives
Responds in a positive and flexible manner to change and uncertainty
Identifies, defines and solves problems that may impact on own work objectives
Demonstrates an understanding of both internal and external factors and influences that may affect own work outcomes
Achieves Results
Understands individual and team capabilities and makes effective use of own capabilities
Takes into account the associated advantages and disadvantages of a range of options to deliver the best results
Understands how work practices are governed by Public Sector legislation, regulations and policies
Sees work tasks through to completion with agreed timeframes to achieve quality outcomes
Applies specialist expertise of self and others to achieve business outcomes
Promotes Business Excellence
Provides support to implement new innovative initiatives and promotes change
Gathers and investigates information from diverse sources to keep abreast of new developments and changes in the Public Sector environment
Seeks out and participates in learning opportunities. Understands and acts on constructive feedback and works towards agreed performance standards
Promotes a strong customer service culture by understanding needs
Assists and supports financial monitoring, procurement and contract procedures
Builds Positive Working Relationships
Listens to and considers different ideas and discusses issues credibly and thoughtfully. Identifies other people’s expectations and concerns
Can identify conflict in situations and acts sensitively, objectively and constructively to de-escalate conflict
Works collaboratively and shares information with own team and seeks input from others
Builds and sustains positive relationships with team members, stakeholders and clients
Confidently communicates messages in a clear and concise manner using appropriate language
Displays Personal Drive and Professionalism
Acts with integrity & promotes consistency among principles, organisational values and ethical behaviour
Provides impartial and forthright advice. Challenges issues constructively and justifies own position when challenged. Acknowledges mistakes and learns from them
Persists and focuses on achieving objectives in difficult circumstances responding in a positive and controlled manner
Self-evaluates performance & seeks feedback from others. Recognises how behaviour impacts on others
Committed to self-development
Contributes to a culture that values and respects diversity and models this in all interactions
Ensures standards for the safety and wellbeing of self and others are maintained
Key Selection Criteria: [List the essential qualifications
(in accordance with the Commissioner’s Determination 5, Attachment 1), knowledge, skills, experience (including community
experience), key competencies/behaviours, and personal qualities required to perform the role effectively – Maximum of 8.]

Ability to support and maintain financial application systems, user manuals, training material and the delivery of training to meet business unit needs and Audit, Treasury and Financial
Management requirements.
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Knowledge of government policies, treasury instructions and their application in the financial environment.
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Ability to identify, analyse and respond to financial application system issues and queries and to formulate and document practical solutions in a timely and effective manner whilst meeting
audit requirements.
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Communicate effectively, using a variety of mediums, with a broad range of clients including internal and external clients and government service providers.
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Ability to work autonomously, use initiative, determine priorities and manage multiple responsibilities and tasks concurrently in order to meet defined outcomes and timelines.
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Experience working collaboratively in a team environment, contribute to a culture of team work and service delivery excellenc e and take a shared responsibility for achieving results.
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Experience in financial management systems to analyse and communicate findings including report writing.
One TAFE SA represents a united organisation that is committed to exceptional customer service for both internal and external customers. Through collaboration and the
sharing of knowledge across business units and campuses, the new TAFE SA is a culture of inclusion, operating in the best interests of the organisation as a whole.