Volume 39, Issue 1, Spring 2014 THE www.acsw.ab.ca ADVOCATE A L B E R TA C O L L E G E O F S O C I A L W O R K E R S Preventable deaths of children in care let there be change Feature story: Preventable deaths of children in care page 24 Social workers commit to truth and reconciliation page 18 Meet your keynote speaker: Kim Zapf page 20 Answers to questions you asked about fees page 10 The Advocate Volume 39, Issue 1, Spring 2014 FEATURE STORY in this issue Preventable deaths of children in care..................... Joan Marie Galat������������������������������� 24 FEATURES A feast of possibilities........................................... George Jason������������������������������������ 15 Social workers commit to truth and reconciliation..... Liza Lorenzetti, Viviana Reinberg & Karen Wyllie���������� 18 Meet your keynote speaker: Kim Zapf....................... Joan Marie Galat������������������������������� 20 Published by: The Alberta College of Social Workers (ACSW) 550 10707 100 AVE NW, Edmonton AB T5J 3M1 Ph: 780-421-1167/Toll-free (in Alta): 1-800-661-3089 Fax: 780-421-1168/Toll-free 1-866-874-8931 acsw@acsw.ab.ca — www.acsw.ab.ca Exec. Director & Registrar: Lynn Labrecque King, MSW, RSW acswexd@acsw.ab.ca Managers, Regulatory Practice: Bruce Llewellyn, MSW, RSW Sheryl Pearson, MSW, RSW, LLB acswregulatory@acsw.ab.ca Manager, Professional Affairs: Lori Sigurdson, MSW, RSW, acswpac@acsw.ab.ca Competence Program Coordinator/Hearings Director: Kelly Brisebois, BSW, RSW NEWS From our desk to yours.......................................... Charity Lui�����������������������������������������3 Membership Activities Coordinators: Heather Johnson, SW Dip, RSW Charity Lui, BSW, RSW Finance & Administration Officer: Gladys Smecko REGULAR FEATURES Registration Coordinator: Brenda Gross Reviews: Unruly Angels and Between the Silences....... Peter Smyth���������������������������������������8 Executive Assistant / Administrative Team Lead: Noreen Majek Answers to questions you asked about fees.............. Lynn Labrecque King������������������������� 10 Promotions Coordinator: Ilona Cardinal, BA, BFA Ethics in Action: New Standards of Practice approved October 2013...................................... Bruce Llewellyn & Sheryl Pearson�������� 12 Diploma Dialogue: MacEwan University.................... Kathaleen Quinn������������������������������� 14 U of C Updates: Focusing “upstream” to end family violence.................................................. Natalie Dawes����������������������������������� 16 New RSWs............................................................ Membership as of January 27, 2014����� 17 For Your Information............................................. Announcements�������������������������������� 30 The opinions and interpretations expressed in this publication do not necessarily reflect those of the Alberta College of Social Workers (ACSW), its editorial board, or contractors. The aforementioned make no guarantee or warranty, either expressed or implied, about the accuracy or links contained in the Advocate, and are not liable for any direct, indirect, incidental, or consequential damages that could arise. All material with bylines is ©2014 by author. ACSW retains copyright when no author is listed. THE ADVOCATE EDITORIAL POLICY: The Advocate serves as a “meeting place” for Alberta social workers by publishing information about social work research, theory, practice, and education; professional affairs; social issues; the work of the College; books, journals, and other media of interest to social workers; continuing education and job opportunities; and member activities. Members and the public are welcome to submit articles, stories, anecdotes, poems, thoughts and ideas. Letters to the editor on topics that have been addressed in previous issues, announcements, cartoons, artwork, and pictures are also welcome (reports, letters, announcements 400-600 words; articles 1000 words maximum). The Editorial Board reserves the right to edit submitted material. Please call the ACSW office for a copy of “Share your knowledge” before submitting. Publication does not imply endorsement by the College. The Advocate is published quarterly in March, June, September, and December. Advertising deadlines: JANUARY 15 for SPRING issue, APRIL 15 for SUMMER, JULY 15 for FALL, OCTOBER 15 for WINTER. ALL SUBMISSIONS: The Advocate, ACSW, #550, 10707 - 100 Avenue, Edmonton AB T5J 3M1 ATTN: Charity Lui • E-MAIL: Charity@acsw.ab.ca • PHONE: 780-421-1167 • FAX: 780-421-1168. 2 Administrative Support Professionals: Monica Vasconez Nearint Neam Theresa Duban Jennifer Vasquez Neetu Dodd Desiree Hurst ACSW Council: President: Richard Gregory, MSc, RSW Vice President: Linda Golding, MSW, RSW Secretary: Barbara McPherson, MA, RSW Treasurer: Terry Wilson, BSW, RSW Members at Large: Cynthia Gallop, MSW, RSW Rick Guthrie, MSW, RSW Anne-Marie McLaughlin, PhD, RSW Kanakii Mekaisto, BSW, RSW Richard Shelson, MSc, RSW Alec Stratford, MSW, RSW Timothy Wild, MSW, RSW Indigenous Social Work Committee Representative: Kanakii Mekaisto, BSW, RSW Public Members: Lyle Berge Marija Bicanic, LLM Austin Mardon, CM The Advocate is published quarterly for members of ACSW and other interested parties. Editorial Board: Leslie MacKinnon, BSW, RSW (Chair) Jo-Anne Beggs, BSW, RSW Cindy Haugen, BSW, RSW Jill Hoselton, BSW Student Eugene Ip, DPhil, RSW Tasha Novick, BSW, RSW Peter Smyth, MSW, RSW Contributing Editor: Joan Marie Galat Production Editor: Jena Snyder Design: Kyle Loranger Design Advertising space is available; please call Ilona Cardinal at the ACSW office or email IlonaC@acsw.ab.ca for details or to place an ad. The Editorial Board reserves the right to reject any advertising. SUMMER 2014 ISSUE AD DEADLINE: APRIL 15, 2014 Canadian subscriptions are $26/year (outside Canada: $26 US/year) Please notify ACSW office immediately of any address changes. ISSN 0847 - 2890 PM NO. 40050109 RETURN UNDELIVERABLE CANADIAN ADDRESSES TO 550 10707 100 AVE NW, EDMONTON AB T5J 3M1 The Advocate • Spring 2014 From our desk to yours by Charity Lui, BSW, RSW Awards & Recognition in the Charity Lui Congratulations Heather! Heather Morrison Edmonton Southside Primary Care Network in November 2013. Social workers and other professionals The Southside Primary Care Network is a group of 160 family heard speakers from Public Interest Alberta, Friends of Medicare, Parkland Institute, Health Sciences Association of physicians and 75 staff that includes social workers, nurses, Alberta, and long-term care worker Sarah Mullin, BSW, RSW. dieticians, respiratory therapists, exercise specialists, and Presenters shared research, real life experiences, and strategies administrative staff. Aon Hewitt and Queen’s School of for action. Business included Edmonton Southside Primary Care Network in its Best 50 Small and Medium Employers in Canada list. Left to Right: Bill Moore-Kilgannon (PIA), Elisabeth Ballermann (Health Sciences Association of Alberta), and Sandra Azocar (Friends of Medicare) The Edmonton Southside Primary Care Network social workers. Front, L to R: Anu Dhanju, Brittany Faux and Manju Antony. Back, L to R, Sharon Pelletier, Sue Perry, Troy Wilson, Brendan Klug and Crystal Degenhardt. Missing: Chelsie Eleniak. Events in Calgary Social Workers for Social Justice – Calgary co-hosted a discussion, film, and fundraising event in support of those impacted by the typhoon in the Philippines. The event included sharing stories on the devastation experienced by those in attendance. The End of Immigration, a film that highlights Canada’s oppressive Temporary Foreign Worker Program, was viewed and discussed. Calgary Long Term Care: Impact of Privatization on the Care of Older Adults The Gerontological Social Work Action Group (GSWAG) – More than 75 people attended and $3,200 was raised! Calgary held a workshop on the privatization of long term care Continued on page 4 Volume 39 • Issue 1 3 news City of Edmonton social worker Heather Morrison, BSW, RSW, received the Government of Alberta Inspiration Awards 2013 – Government Sector for her important work in family violence prevention. She provided leadership in developing family violence intervention standards in Edmonton and created domestic violence training for University of Alberta medical students. From our desk to yours Calgary Holiday Social – December 4, 2013 ACSW Council, staff, and members at the Calgary holiday social enjoyed the opportunity to connect with colleagues and make new acquaintances. Continued from page 3 Holiday Celebrations throughout the Province in the news Edmonton Holiday Social – Nov 28, 2013 ACSW Council, staff, and members celebrated the season at the annual holiday social, with Edmonton Area Coordinators organizing a toy and cash donation for Santa’s Anonymous. Rosa Romero, SW Dip, RSW, and Armando Munguia provided amazing musical entertainment. L to R: Jacquie Keller, Calgary Area Coordinator; Mare Donly, Calgary Area Coordinator; Heather Johnson, Membership Activities Coordinator (south); Peg Lewis and Meadow Dann, Calgary Area Coordinators Back, L to R: Ilona Cardinal, Promotions Coordinator; and Edmonton Area Coordinators: Marian Saunderson, Lina Filomeno-Melchionna, Jennifer Manzulenko, Carmen Deehan, and Lisa Reineke. Front, L to R: Angela Lindsay, Edmonton Area Coordinator; Charity Lui, Membership Activities Coordinator (north). June Yee and Judy Todd at the Calgary Holiday Social Rose-Marie LeBlanc, prize winner at Calgary Holiday Social Rosa Romero, local social worker and Latino singer, entertaining at the Edmonton Holiday Social Elizabeth Chong and Linda McFarlane next to their ACSW Social Workers for Social Justice banner ACSW members at the Old Timers Pioneer Cabin during the Edmonton Holiday Social 4 The Advocate • Spring 2014 in the news Calgary Social Workers for Social Justice Interest Group celebrated the season with a potluck on December 13, 2013. Slave Lake Jingle Bell Fun Run Social workers in Slave Lake participated in a three-kilometre run to raise money for the local food bank. The more than twenty participants raised $250 and the United Way donated $2500. Fort McMurray Christmas Gathering – December 12 At their Christmas gathering, ACSW members in Fort McMurray collected donations for World Vision. Money raised helped stock a medical clinic, provide agricultural packages to families, and support relief for those impacted by Typhoon Haiyan in the Philippines. Social Workers in Slave Lake. L to R: Gail Ungstad, Mary Nyachieo, and Sylvia Pratt Advocate Editorial Board Holiday Lunch The Advocate editorial board meets quarterly to plan and review ACSW’s magazine. They celebrated the season by sharing a lunch together. Clockwise from bottom left: Joan Marie Galat, Jena Snyder, Jill Hoselton, Ilona Cardinal, Leslie MacKinnon, Charity Lui, Peter Smyth, Lynn Labrecque King, Eugene Ip, Elaine Paras Continued on page 6 Volume 39 • Issue 1 5 From our desk to yours • In Memoriam • Continued from page 5 in the news Sherry McKibben Edmonton Retired Social Workers Interest Group Holiday Luncheon In November, the Edmonton Retired Social Workers Interest group came together over lunch at the University of Alberta Faculty Club. John Bachynsky, Professor Emeritus, University of Alberta Faculty of Medicine, provided a very informative presentation on pharmaceutical policies in Alberta. On the day of Sherry McKibben’s memorial on February 8, 2014, the flags at Edmonton City Hall flew at half-mast — a fitting tribute to a social worker who was held in high esteem by Edmontonians. Sherry was granted her Master of Philosophy in Social Administration in 1994 at the London School of Economics and Political Science and her Master of Social Work in 1973 from the School of Social Work at UBC.At the time of her passing, Sherry was a social worker with Alberta Health Services Home Care, Northeast Edmonton. She was chief of staff for the NDP from 2006–2007, and executive director of HIV Network of Edmonton Society from 1998–2006. She was also executive director of Norwood Community Services Centre from 1996–1998, and elected city councillor for the City of Edmonton 1994–1995. Sherry was a Health Coordinator from 1987– 1994 for Boyle McCauley Health Centre. From 1978–1984 she worked in various positions for the Ministry of Human Resources,Vancouver. Between 1966–1974, Sherry held a variety of social work positions in Sherry McKibben Edmonton andVancouver. Announcements Carmen Deehan, BSW, RSW, has been appointed an Edmonton Area Coordinator. Lesley Huygen, BSW, RSW, and Kristy Walters, BSW, RSW, have been appointed co-chairs of the Northern Alberta Gerontology Social Work Interest Group. Social Work Week March 2-8, 2014: Fairness and Justice for All Let’s celebrate! Remember to send us event information, as well as your pictures to charity@acsw.ab.ca. Twitter hashtag: #ACSWSWW. Indigenous Social Work Committee Sherry was a volunteer at Pride Centre, and at the time of her death was developing a proposal to work with the senior LGBT community members. She also wrote a column on aging called “Catch 66: the delights, dilemmas and difficulties of aging” for the Boyle McCauley News. Sherry was an outstanding social worker.We are grateful to her for her exemplary service to our profession. She brought a critical lens to her practice and worked diligently for people in our community who did not have justice in their lives. Sherry had excellent counselling skills, superb advocacy skills, and the ability to translate issues and needs into social policy. In addition, she was able to make a political impact. Our task is to continue Sherry’s legacy. Following extensive discussions, the former Aboriginal Social Work Committee changed its name to the Indigenous Social Work Committee. The new name reflects respect, pride, and integrity to Indigenous people, and identifies the roots of its existence. The Government of Canada chose Aboriginal as an umbrella term for First Nation, Metis, and Inuit people of Turtle Island (North America). Although Indigenous and Aboriginal are similar in meaning, Indigenous is preferred and has been traditionally accepted for certain protocols. Indigenous is considered respectful, while the term Aboriginal is considered invasive because of its association with colonization. In 1994, Sherry was awarded the ACSW John Hutton Memorial Award for Social Action. Our condolences to her family, friends and colleagues. • Dr. Marlene Rose Lidkea If you are an Indigenous social worker and would like to join this group, please contact Kanakii Mekaisto at indigenousswcommittee@gmail.com or call her at 403-324-1643. ACSW also acknowledges Dr. Marlene Rose Lidkea’s important work with child victims of sexual assault. Born May 24, 1955, Lidkea passed away suddenly December 23, 2013. Our condolences to her family, friends, and colleagues. 6 The Advocate • Spring 2014 2014 Annual Conference Social Work: Person in Environment – NOW! ACSW will hold its annual general meeting at the Edmonton Shaw Centre Friday, March 21, 2014, at 5:00 pm. The AGM provides an opportunity to report on the events of the past year, meet newly elected members of ACSW Council, and understand the business of the college. Please join us! 2013 Bursary Award Winners Jade Stangeland – University of Calgary, MSW Student Jade Stangeland’s thesis research focuses on permanency and Aboriginal youth. She has been employed with Four Directions Foster Parents Association for four years as a mentor for Aboriginal youth in foster care, in-home support worker, and home study Jade Stangeland writer. Stangeland is active in the community, volunteering regularly as a youth mentor and raising awareness about adoption and foster care in Calgary. Candice Irwin – University of Calgary, BSW Student In 2007, Candace Irwin began volunteering with the Royal Canadian Mounted Police. She worked as a victim services advocate to assist victims of violent crimes. She then attended Red Deer College and received her diploma in social work. Candice Irwin After graduation, her passion for empowering women led to a job with the Central Alberta Women’s Emergency Shelter. She is now employed as a domestic violence case worker at the Women’s Outreach Society, and hopes to be admitted into the U of C master’s program in clinical social work in the fall of 2014. Erin Bronskill – University of Calgary, BSW Student Before coming to the University of Calgary, Erin Bronskill completed her social work diploma at Grant MacEwan University. She is now completing the final semester of a bachelor of social work on an exchange from the University of Calgary to the Erin Bronskill University of the West Indies, Barbados. Bronskill has enjoyed being active in both faculties, especially as a member of the U of C Social Work Students’ Association. Naomi Hanna – University of Calgary, BSW Student Beginning her social work journey later in life, Naomi Hanna entered the Red Deer College diploma program and became a grandma in the same year. The University of Calgary’s Site Based Learning Circle allowed Naomi to obtain her bachelor’s degree Naomi Hanna without leaving Red Deer. This enabled her to be near for the birth of her second and Erin grew up in Jasper, where she first became interested in third grandchildren—twins! Illness in 2013 drew out the working in the area of human services and social work. She process of obtaining her degree, which she is now optimistic has served as a youth worker for the Boys and Girls Clubs of about completing. She hopes to pursue a master of social work. Calgary group homes and shelters for almost two years and hopes to continue to work with youth upon graduation. ■ Volume 39 • Issue 1 7 news Annual General Meeting Faced with the challenge of finding employment in Canada, she decided to pursue additional education that would enhance her integration into Canadian society, as well as prove fulfilling. Her choice to enter social work stemmed from a passion for community development work that arose when she saw how lives changed, one day at a time, through little acts of compassion. Ngwa will graduate in April 2014. in the There’s still time to register for the ACSW annual conference. You can register online at www.acsw.ab.ca as well as find online workshop descriptions, presenter biographies, and hotel information. See the interview with our keynote speaker Kim Zapf, page 20. Twitter hashtag #ACSWCONF. Eveline Ngwa – University of Calgary, BSW Student Born and raised in Cameroon, Eveline Ngwa studied agriculture, rural sociology, and international and rural development in Europe. She worked with several organizations in various capacities before immigrating to Canada with her husband Eveline Ngwa and three children in November 2010. regular feature Book review: Unruly Angels and Between the Silences Reviewed by Peter Smyth, MSW, RSW Peter Smyth Unruly Angels by Diane Buchanan (2011), Frontenac House Between the Silences by Diane Buchanan (2005), Frontenac House You are likely to hear broken people telling heartbreaking stories about their shattered lives if you spend any time sitting in Family and Youth Court or Drug Treatment Court. Tales abound of childhood abuse, lost relationships, and attempts to escape the real world with denial, anger, and blame rising forth. There are regrets, guilt, shame, and tears that tell observers not just how much addicts wish their lives could be different, but also how far the gap is between dreaming of a new life and actually getting there. Alberta poet Diane Buchanan brings a sense of humanity to courtroom drama, an achievement made by spending endless hours sitting in Family and Youth Court and Drug Court in five Canadian cities. Buchanan captured such lives and glimpsed how they played out in court, at a time when many were at their lowest. Buchanan becomes a believer of Drug Treatment Court programs which aim to “reduce criminal recidivism in drugaddicted populations.” In both volumes, Buchanan is drawn into the struggles and victories of the Drug Treatment Court graduates and the parents able to get their children back into Family Court. She agonizes with those who find the fight too overwhelming and is bewildered by those who think Sadly, Buchanan lost her battle with cancer on November 22, they can beat the system. While some poems are in-your-face 2013, at the age of 74. However, she left behind insightful and disturbing, one gets a sense Buchanan truly wanted these thoughtful reflections of many of society’s lost souls in two stories to be told, especially to those who see fit to judge or of her four books of published poetry collections—Between those unaware of the gritty existence in which many feel the Silences and Unruly Angels. The short but powerful books trapped. In one poem Buchanan writes that she wants “these bring a sense of humanness and compassion to a court system human beings to have some dignity where there is none.” whose dockets are often filled by those who already feel marginalized and excluded from society. These books offer For social workers who have witnessed the chaos of the triumphs and displays of courage that may appear small on courthouse, Buchanan’s poems give a profound perspective the surface but become inspiring and worthy of celebration and chance to step back and see how the complex lives of through Buchanan’s words. people on the margins of society interact with our legal system, and how emotions and compassion can have their The poems also reach into the thoughts and actions of those place. ■ not putting their personal lives on display but still characters in the real-life dramas including case managers, lawyers, family members, judges, advocates, friends, and police officers. One poem covers the transformation of a security guard, especially Peter Smyth is the supervisor of the High Risk Youth after seeing a judge leave the bench to give a recovering Unit, Edmonton and Area Child and Family Services, and is a member of the Advocate Editorial Board. addict a hug. Another shows the agony of a father losing his “sweet little girl” to heroin. 8 The Advocate • Spring 2014 Book review find the fight too overwhelming and is bewildered by those who think they can It happens, they say, after previous consultation, and with due consideration. beat the system. ” It happens on paper in assessments, reports and addendums. It happens between lawyers, social workers, judges. Shoes Fit us with boots to fit our own feet and make us tolerant of the footgear of the rest. Between the silences it happens; families are split, children discarded, — Emily Carr boots, sandals, wedges, pumps fathers and mothers appear and disappear, the director becomes the parent. with pointed toes and sling back heels, moccasins, running shoes, even slippers, It happens with grown-up words like: custody, guardianship, father unknown, or absent, this treatment case-manager carries all kinds of footwear in her briefcase mother served or signed release, supervision order, child in care, status extended. Be prepared, her motto, always be ready to walk with your clients no matter how rocky It happens while children play in the courthouse hallways. the path, how steep the climb— just as long as you both can agree A child’s future determined in the time it takes to say: on the destination. So ordered. Volume 39 • Issue 1 9 feature It happens between the silences, amid whispers, flipping papers, coughs and bows. regular “ [Buchanan] agonizes with those who Between the Silences Executive director & registrar regular feature Lynn Labrecque King, MSW, RSW Answers to questions you asked about fees Lynn Labrecque King Over the course of the member consultation project, participants frequently raised questions relating to member fees. Here are answers to the questions you asked. Where do my membership fees go? • Membership and advocacy activities (42%) • Core activities (29%) • Regulatory activities (29%) Membership activities include resources for groups formed by and through the membership including committees for the annual conference, children’s issues, social action and social justice, gerontology, area coordinators, international social work, private practice, social workers in health, the Advocate, e-newsletter, and retired social workers. Advocacy activities includes participation on government or external committees and partnerships that promote social justice. Our partners include the Parkland Institute, Public Interest Alberta, Canadian Council on Social Development, Canada Without Poverty, Friends of Medicare, Alberta Alliance on Mental Illness and Mental Health, Greater Edmonton Alliance, Edmonton Social Planning Council, and Arusha. Core activities include Council and office administration. ACSW Council meets six to eight times per year to meet responsibilities mandated through legislation. In addition, Council members participate on committees to support the work of the college at local, national and international levels. Office administration includes logistics required for operations including office equipment, staff, and resources to support a professional registry. Regulatory activities include those activities mandated for professions covered under the Health Professions Act including implementation of competence, clinical, discipline, and registration committees. ACSW also facilitates the work of the Professional Social Work Education Board and liaises with social work educational institutions. What happened to funds previously allocated to the Canadian Association of Social Workers (CASW)? In 2010, ACSW paid $222,355 in dues to CASW. That year, ACSW Council moved to withdraw its CASW membership. On March 31, 2011, ACSW paid $55,381 to CASW to complete their fiscal year and meet our member obligations. Since withdrawing from CASW membership, ACSW has added resources to provide direct support services to members including hiring a competence coordinator and two membership activity coordinators (north/south) positions. ACSW applied funding to support membership activities including area coordinators undertakings and membership interest groups. Resources were also allocated to advocacy, including social policy framework development. Over the past three years while costs have continued to rise, no member fee increases have been made. The last fee increase was a $50 increase, July 1, 2010. Current challenges ACSW membership and Council face include ensuring continued direct support services and activities, meeting our legislated responsibilities, and giving consideration to our role in national membership. The audited financial statement of operations can be found in our 2013 Annual Report, inserted in this issue. ■ Lynn Labrecque King is the executive director and registrar for ACSW. Contact her at LynnLK@acsw.ab.ca to share your thoughts on this or any other topic. 10 The Advocate • Spring 2014 “ Current challenges ACSW membership and Council face include ensuring continued direct support services and activities, meeting our legislated ” responsibilities, and giving consideration to our role in national membership. feature Other professions under the Alberta Health Professions Act For more detailed information, please visit each jurisdiction’s public website. Alberta Psychologist $650 Registered Nurses: Registered Nurse Nurse Practitioner Certified Graduate Nurse $555.90 $603.15 $503.40 Licensed Practical Nurse $400 Medical Lab Technologist $610 Occupational Therapist $550 Social work fees • Combined — indicates the professional association and regulatory body fees are included together. Total Alberta Combined $350 $350 British Columbia Regulatory Body Fee Professional Association Fee $255 $288 $543 Saskatchewan Combined $350 $350 Manitoba Combined (formerly separate) $340 $340 Ontario Regulatory Body Fee Professional Association Fee $345 $299 $644 Nova Scotia Combined $416 $416 New Brunswick Combined $355 $355 PEI Regulatory Body Fee Professional Association Fee $145 $90 $235 Newfoundland Combined $400 $400 Volume 39 • Issue 1 11 regular How do our fees compare with other jurisdictions? regular feature Ethics in Action By Bruce Llewellyn, MSW, RSW, and Sheryl Pearson, MSW, RSW, LLB Bruce Llewellyn Sheryl Pearson New Standards of Practice approved October 2013 Time invokes change, affecting social norms, cultural values, and professional practices. We sometimes call these types of changes paradigm shifts and when they occur our social and legal fabric must adjust. The reverse is also true. Legislative or policy changes sometimes alter social norms, cultural values, and professional practice. Regardless of how it comes about, change is inevitable and critical. For instance, if laws were not updated, there would still be a legal requirement for stores to install rails outside their businesses for tying horses! Without changing laws, it would still be legal for employers and governments to discriminate against people on the basis of sexual orientation. Clearly change is necessary. The social work profession is steeped in progressive values and committed to social change that promotes social justice and equality. As with the law, our professional standards and ethics must keep pace with social norms, technological developments, and legal requirements. To be sure, the existence of social work as a regulated profession with mandatory registration arose as a function of changes in legislation, namely the Health Professions Act. Accordingly, changes arose as a function of the increasing value placed on public protection. Changes within social work practice reflect empirical findings in social science research, changes in technology, and case law. Bruce Llewellyn and Sheryl Pearson share the position of manager of regulatory practice. Many of these changes give rise to questions from social workers about what constitutes ethical and professional practice. Have you ever had a question about who may access client information? Perhaps you’ve wondered what kinds of relationships are acceptable with current or past clients. Do you know what to do when experiencing a disagreement with a supervisor or when there is a conflict of interest? Are you informed on the requirements around maintaining electronic records on a database? Do you know the requirements for informed consent and whether they differ with the client’s capacity or age? The Standards of Practice address all of these issues, and many more, in detail. In October 2013, the ACSW Council approved the new fifth edition Standards of Practice, now in effect for all social workers in Alberta. These standards reflect some of the changes in practice and legislation that have occurred since approval of the previous edition in 2007. In the winter 2011 edition of the Advocate, Alison MacDonald, former ACSW associate registrar, outlined the process involved in having new standards approved. ACSW is required to consult with the membership before significant changes will be approved by the government. 12 The Advocate • Spring 2014 “ The Standards of Practice reflect the baseline requirements for professional and ethical social work practice and apply to all social workers regardless of the level of ” 1. Every five years the Competence Committee is tasked with reviewing the Standards of Practice to ensure they are current and complete. The committee drafts required changes. 2. The committee forwards the final draft to ACSW Council. If questions or suggestions are raised, the draft may be returned to the committee for further work. If Council is satisfied with the changes, they are put to the membership for review and comment. 3. The Competence Committee reviews all comments/concerns expressed by the membership. Further changes may be made and forwarded again to Council. 4. Once approved by Council, the final document is forwarded to Alberta Health. It is distributed to the professions listed in the Health Professions Act, major employers of social workers, and other stakeholders who have an opportunity to comment and ask questions which ACSW must again consider. 5. Once all consultations are complete and if satisfied, the Minister of Health signs a document approving the Standards of Practice. Volume 39 • Issue 1 feature Overall the process is as follows: regular education or field of practice. The Standards of Practice reflect the baseline requirements for professional and ethical social work practice and apply to all social workers regardless of the level of education or field of practice. While all social workers have a professional and legal obligation to practice within the standards, they actually exist for the benefit of both social workers and the public. On one hand, the standards are intended to provide some certainty to the public around the professionalism they can expect from social workers. At the same time they provide guidance to social workers around professional practice, thereby removing some of the uncertainty or mystique around ethical dilemmas. Thus, by establishing a framework for professional practice, the standards have the effect of freeing up social workers to practice social work and make a difference, rather than worrying about guessing about what guidelines to follow. Consider the standards your best friend! When a question arises or you are uncertain what your practice should look like, referring to the standards should always be your starting point. If you still have questions after consulting the standards, consider contacting the ACSW and discussing your question with a social worker on staff. Members can access the standards on the ACSW website. Follow the Social Workers tab to: Practice Resources and look for the Standards of Practice link. ■ 13 Diploma Dialogue Kathaleen Quinn, MSW, RSW regular feature Chair, Social Work Program, MacEwan University Kathaleen Quinn MacEwan University Social Work Program More than 260 full- and part-time students are engaged in the MacEwan University social work program. This school year, students attended curriculum-enhancing workshops designed to help prepare for culturally appropriate practice. First-years attended an Indigenous workshop organized by Alan Knowles, PhD (Ed), MSW, RSW, and Sandra Alton, MSW, RSW. Our elder, Gerry Wood, oversaw the cultural dimension of the workshop. Blue Quill Cultural College Chair, Sharon Steinhauer, MSW, RSW, spent a day with students and showed the new film Gently Whispering the Circle Back. Second-year students attended an intra-cultural workshop and led our supervisor/student fall field placement workshop with a focus on “difference” using a World Café format—a system where participants aim to engage in meaningful conversations by respecting different opinions, gain a deeper understanding of other people and their experiences, and promote a sense of community. Research Seasonal faculty staff party hosted by Danielle Larocque in December Back, L to R: Kathaleen Quinn, Sandra Alton, Alec Stratford, Duane Massing, Joby Our research is reaching international audiences, with faculty Scaria, Peter Vogels, Wendy Jebb continuing various research projects and attending and Middle: Maria Smyth, Elizabeth McNulty, Alan Knowles, Bev Verger presenting at conferences worldwide. Duane Massing, PhD (Ed), Front: Kari Girard, Lynne Baker, Danielle Larocque, Gisele Mak Missing: Arlene Eaton-Erickson, Derek Chewka, Faye Hamilton, Julia Peirce, Krista MSW, RSW, and Sandra Alton educated ACSW members on the Osborne, Lori Sigurdson, Marianne Wright concept of Third Space—an invitation to support or enhance Institute of Technology, Athlone; Trinity College, Dublin; and their philosophy and ethical model of practice. They will be Queen’s University, Belfast, and partook in numerous cultural sharing its importance in our work with various agencies. activities. Sandra Alton will lead this year’s tour. Peter Vogels, PhD (Ed), MSW, RSW, presented at the World Environmental Educational Congress in Marrakesh, Morocco; The future Elizabeth McNulty, PhD (SS), RSW, presented at the International Alan Knowles, Peter Vogels, and Kathaleen Quinn developed a bachelor of social work proposal well received by internal Meeting for Autism Research in San Sebastian, Spain; and and external reviewers. The winter term will be significant as Alan Knowles served as co-investigator on a joint project evaluating online learning that involved students at MacEwan the Alberta government responds to the proposal. and the University of Binghamton, England. The MacEwan university faculty continues to grow, welcoming four new sessional instructors this year. We are International For the past two years, Kathaleen Quinn, MSW, RSW, led a student excited to be returning to the city centre campus in the summer of 2014. n study tour to Ireland designed to recognize how particular beliefs, perceptions, values, culture, and history influence individual worldviews. Students attended classes at the Athlone Kathaleen Quinn, MSW, RSW, is chair and assistant professor in the MacEwan University Social Work Program. 14 The Advocate • Spring 2014 A feast of possibilities: social work stories By George Jason, MSW, RSW George Jason regular shared. Originating in oral culture, they progressed to presentation in a physical written medium. Today, stories are additionally shared in cyberspace. Stories have the power to make readers, listeners, writers, and tellers feel supported. Narratives presented in interesting, relevant, and meaningful ways allow us to recognize ourselves mirrored in shared experience. Knowing the impact stories can have, I can’t help but wonder what would happen if Alberta social workers shared stories more frequently. What if we made a deliberate effort to tap the benefits of written story? Imagine how you might respond upon reading a reflective article where the challenges revealed are almost identical to your own experience. What might you learn and how might such compellingly presented knowledge impact your work? Although great competition from information outlets exists, it is still too easy to remain anonymous and disconnected. In the twenty-first century, fewer tribal fires exist where people can gather informally to hear each other’s tales. It can take creative efforts to discover shared experience. Fortunately, all ACSW members have the opportunity to contribute to our collective knowledge by submitting their stories to the Advocate. This publication’s editorial board will organize them for publication, dotting the i’s and crossing the t’s. As social workers, I hope you will take up the challenge to tell and share stories from your personal and professional experience. You have the power to help humanize our work and connect us with each other. There is a feast of possibilities. n George Jason, MSW, RSW, is a retired social worker who worked in Alberta Mental Health Services for 30 years. He is currently co-chair of the ACSW Social Action and Justice Committee in Edmonton. Volume 39 • Issue 1 15 Stock photo from stock.xchng feature For millennia, stories have been the way in which wisdom and support have been U of C updates regular feature By Natalie Dawes, BPR Focusing ‘upstream’ to end family violence U of Calgary research helps shape new government framework The Alberta government’s new framework, Family Violence Hurts Everyone: A Framework to End Family Violence, was launched in Calgary in November. The framework focuses on ways to prevent and strengthen existing protection services. launch. University of Calgary vice-president (research), Ed McCauley, and dean, Jackie Sieppert, outlined the university’s commitment to research important issues in our communities and find new ways to address complex social issues. “Social work is about creating changes for a better society for everyone,” said Sieppert. “We are proud of Lana’s outstanding research and thrilled that it will be used to help some of the most vulnerable people in our province.” L to R: Jackie Sieppert, dean, Faculty of Social Work; Ed McCauley, vice-president (research); Lana Wells, Brenda Strafford Chair in the Prevention of Domestic Violence; and Calgary Police Chief Rick Hanson listen as Minister Jansen announces the Family Violence Hurts Everyone policy framework. Photo by Jae Im. The project was heavily influenced by Lana Wells, Brenda Strafford Chair in the Prevention of Domestic Violence, University of Calgary, Faculty of Social Work. Wells and her team provided research and recommendations based on best and promising practices in the area of primary prevention. Associate Minister of Family and Community Safety Sandra Jansen, Rick Hanson, chief of the Calgary Police Service, and several representatives from social service agencies, government, and academia, joined Wells at the The framework was developed based on research conducted by Wells and team members from Shift: The Project to End Domestic Violence. They found that to effectively address complex issues, such as family violence, all members of the community must be involved and the focus must be on changing community attitudes and behaviors. One of the action priority areas is to support children, youth, and young adults in developing healthy relationship skills to prevent violence in dating and intimate partner relationships. “Our research built a case for the Government of Alberta to be investing in primary prevention,” explained Wells. “It grounded the priorities for the new framework which will now influence the direction of the government’s focus in terms of policy, legislation and investments over the next decade.” n Natalie Dawes is the Director of Communications and Marketing for the University of Calgary’s Faculty of Social Work. You can reach her at ndawes@ucalgary.ca or visit the Faculty’s website at fsw.ucalgary.ca 16 The Advocate • Spring 2014 New RSWs Membership as of January 27, 2014: 7,039 Danhue Clyde Lawrence Haleigh Anne Ramunno Johanna Lyn Atienza Jami-Leigh Isabel Green Elizabeth Ann Ley Andrea Marie Roche Biya Babu Alicia Marie Hardy Mary Bagazi Lori Divya Sarath Joelle Andree Badman Jennifer Ann Hartley Carly Frances MacArthur Kristyn Marjorie Schulz Pamela Dawn Birch Heidi Anne HeavyShield Nicole LeeAnn MacEachern Brianna Alyse Seel Maja Ewa Borowski Candice Renee Henderson Jennifer Marshall Kimberly Dawn Shupenia Cindy Lynn Boucher Emily Sarah Anne Horeck Amber Anise Martin Heather Victoria Spence Gabrielle Anne Boulet Frattini Michael Stephen Hunt Carolyn Elizabeth McIntyre Jallaina Stefan Nadia M Bourque Meghan Noelle Hunter Mathew Milen Kasia Heather Taekema Joanne Brown Seren Catherine Janke Stephanie Elizabeth Montalvo- Megan Lois Taylor Kassie Lane Brown Jessica Anne Johnson Samantha Leah Buote Sarah M. Johnson Kristin Gay Morissette Robert Philip Thompson Hailey Marie Carr Sharaline Joseph Marianne Elizabeth Murphy Kelli Shayne Vars Serena Marie Cataldo Dina Kadaoui Marina Katherine Nanemahoo Melissa Ernestina Velasquez Taryn Janine Chisholm Tarik Kadri Alicia Crystal Nordal Stephen Baird Walker Megan Amber Chmarney Meghan Ann Kennedy Danielle Tamara Parent Andrea Margret Weinmeyer Abby Jean Clarkin William Richard King Janie Caroline Pichette Alaina Jo Wheelan Tenday Danha Jessica Dawn Kirchner Nicole Emily Errin Pike Tammy Lynn Wright Amanda Jo Davidson Deanna Ramona Lafleur Tanya Marie Power Sheri Lynn De Vries Cassie Marie Lahucik Susan Nadia Ramsundarsingh Paz Seeba Thomas Sara Elizabeth Doruch Jean Evelyn Dube Stephanie Kathleen Duce Patricia Ellison-Traverse Megan Alexis Engblom Rafah Jalal Fares Tracy Lynn Farrell Patricia Eileen Ferris Amanda Foka Sonia Alicia Frias Amanda Christine Fuller Amy Elizabeth Fulton Nicole Mae Gavelin Michelle Anne Gibb Jeanette Elizabeth Giffen Bernie Ene Giwa Volume 39 • Issue 1 ACSW is on Facebook, Twitter, & YouTube! Like the Alberta College of Social Workers: facebook.com/AlbertaCollegeofSocialWorkers Like The Calgary Social Workers for Social Justice: facebook.com/CalgarySocialWorkersForSocialJustice Follow Alberta College of Social Workers: twitter.com/ACSWSocialWork Watch Alberta College of Social Workers videos: youtube.com/channel/UCnVUlUIoP5T3VJ9tXeIQbkA/videos 17 feature Helen Gwen Gleason-Graham regular Leah Heather Andrews feature article By Liza Lorenzetti, MSW, RSW, Viviana Reinberg, MSW, RSW, and Karen Wyllie, MSW, RSW Social workers commit to truth and reconciliation Social workers in Canada have a role to play in truth telling, reconciliation, and addressing the multiple negative impacts of colonization. Part of the collective strategy of the ACSW group Calgary Social Workers for Social Justice (SWSJ) has involved developing educational materials for social workers, writing and signing a letter of commitment, and organizing a presence at the Truth and Reconciliation Commission Calgary (TRC) Hearing held in November 2013. The TRC was initiated in 2008 following the Canadian government’s historic apology to Indigenous peoples for the horrendous human rights violations created and perpetuated by Canada’s Indian Residential Schools (IRS) system. The IRS were instituted as part of the “Assimilate, Protect, Civilize” policy of the Canadian government during the mid 1880s (TRC, 2013). More than 150,000 children attended these institutions until the last one was closed in 1996. Children were stripped of their culture, prevented from using their language, and practicing their beliefs. Many were subjected to horrific physical, sexual, emotional, verbal, and spiritual abuse. Liza Lorenzetti, Viviana Reinberg, and Karen Wyllie are members of Calgary Social Workers for Social Justice. Today, Indigenous people continue to feel the intergenerational impacts of colonization, including residential schools. Former students and their families try to recover while still being victimized by Canadian social and political systems. Social Workers for Social Justice drafted a letter acknowledging our understanding of the damages caused by the IRS and other aspects of colonization of Indigenous peoples within Canada. This letter included our acknowledgment of the harmful roles social workers played in this collective oppression, including the child welfare system—highly overrepresented with Indigenous children. We committed to restorative actions and the promotion of changes in policies and practices that perpetuate injustice 18 The Advocate • Spring 2014 “ In spite of the deep trauma and pain expressed, what stood out was the courage and resiliency of survivors. ” In spite of the deep trauma and pain expressed, what stood out was the courage and resiliency of survivors. Many spoke about healing through the reconnection to cultural knowledge and practices. One man spoke about his journey towards reconciliation with non-Indigenous people despite the continued oppression he has experienced as an adult. Several members of Social Workers for Social Justice presented the letter of commitment to the commission, which is now included as an acknowledgement and promise of solidarity in the archives of Canada’s history. Dr. Marie Wilson, a TRC commissioner, indicated that she would use our letter as an example for other groups. Many of us are forever changed as a result of our participation in the Truth and Reconciliation Process and the experience serves to inspire us to further social justice action. “Social workers need to step up and live the social justice mandate of our profession,” says SWSJ member, Liza Lorenzetti. “As an ally, one way of doing this is to support Indigenous social work colleagues who are working tirelessly in the area of intergenerational trauma and healing.” “Social workers should not minimize the impact that our profession has had and continues to have on Indigenous people in Canada,” says Megan Asselin. “It’s not enough to admit that mistakes were made and harm was done. We also have an obligation to commit ourselves to the healing process.” Asselin, whose grandmother attended residential school, says, “It’s been an ongoing challenge to reconcile my family history with my choice to become a social worker. In hearing the experiences that were shared, I felt in some ways that I was finally hearing the truth that my family had denied for many years.” The TRC’s national and final event will take place in Edmonton March 27-30, 2014. We encourage social workers to attend this historical event and adopt significant roles in truth and reconciliation in Canada. It is our hope that by adding action to commitment, our profession can contribute towards changing oppressive and stereotypical attitudes to ones of inclusion, equity, and justice. n Volume 39 • Issue 1 19 A social worker originally from Chile, Viviana Reinberg noted, “Being affected by oppressive state violence, I know first hand about the need to be collectively heard in order to begin healing.” Professor emerita Mary Valentich, PhD, RSW, brought her two-yearold grand-daughter, Mariella Gripton: “I wanted to teach her to be involved in significant events.” BSW student Desiree Barr noted, “Attending the hearing meant joining in solidarity as one people and accepting responsibility for our shared history. I attended for my grandmother, who as an Indigenous survivor, taught me how to rage against oppression by leaning into the love of healing people, relationships and trust.” BSW student Jamie Zarn commented, “As social workers…it is important to expose ourselves to the impact of colonialism to learn about our relationship with this.” Jennifer Leonard, MSW, who volunteered as a support at the hearing, says, “I was witness to the collective soul wound created by our treatment of Indigenous people. I also felt a sense of hopefulness in realizing that, for many, the healing has begun.” article At the hearing, survivors told of many devastating experiences. They spoke of themselves or loved ones being taken away from their families, some as young as five years old. Children of former students revealed how they have been and still are affected by their parent’s experiences. We heard about survivors’ long and painful journeys toward identity recovery. A woman spoke on behalf of her mother, who, for the first time, was able to verbalize her experiences and share them with her family. Members of SWSJ who attended the Calgary hearing discussed how they were personally impacted. feature towards Indigenous peoples. After collecting 212 signatures from social workers across Alberta, we presented the letter at the TRC Calgary Hearing. Participant feedback feature article By Joan Marie Galat, Advocate editor Meet your keynote speaker Kim Zapf “Place” is a concept often developed in creative writing. Along with physical location, it reveals social context because it encompasses culture, behavior, and beliefs within a specific time period. Just as place contributes to larger meaning, so does Person-in-Environment (P-I-E)—this year’s theme at the ACSW annual conference. Keynote speaker Kim Zapf, PhD, RSW, brings a fascinating history to his upcoming talk on how the physical environment has been neglected in mainstream social work’s application of P-I-E. When Zapf achieved his masters of social work at the University of British Columbia in the early seventies, the profession strongly embraced the new ecological systems theory and terminology. “I came out of there believing I had a powerful generalist problem-solving practice model, supposedly applicable anywhere regardless of culture and context.” Kim Zapf with his son, Kevin, and his wife, Dr. Penny Ford 20 The Advocate • Spring 2014 “ My training had taught me about action and target groups but not about living in a community where my clients were my neighbors and friends and our behaviors were ” feature heavily influenced by local climate and physical features. article Zapf accepted a job as probation officer in Watson Lake, Yukon, a small town more than 400 kilometers east of Having been raised in an air force family that moved every three years, Zapf found himself unprepared for people’s deep Whitehorse. Home to about 800 people, it was a three-day drive south on unpaved roads to the nearest McDonald’s and 300 kilometres in either direction along the Alaska Highway to the nearest stoplight. connection to the land, its rhythms and patterns. “Because I arrived with little sense of place, living in the Yukon was a profound experience for me. I was working with people who had an intense attachment to place and my training hadn’t prepared me for that.” “ Because I arrived with little sense of place, living in the Yukon was a profound experience for me. I was working with people who had an intense attachment to place and my training hadn’t prepared me for that. “Signpost Forest” at Watson Lake. Stock photo from morguefile.com. Zapf found people in Watson Lake had a strong connection to the land. “Their history, future, spirituality, and sense of identity were all connected to the local physical environment. I started to realize my work called for a different approach than the problem solving model I had learned. My training had taught me about action and target groups but not about living in a community where my clients were my neighbors and friends and our behaviors were heavily influenced by local climate and physical features.” Volume 39 • Issue 1 ” He found that surviving in a small community without succumbing to burnout meant engaging with its rhythms. “You buy into the local issues and history and identity, becoming a part of the community.” This was contrary to Zapf ’s professional education, which called for “serving as an objective outside assessor and change agent—the dominant model of a professional in the larger society.” Continued on page 22 21 Meet Kim Zapf feature article Continued from page 21 Zapf, who noticed others who came north also experienced disorientation, describes culture shock as a stress reaction that occurs when you can’t predict cues in a new environment. “You do things according to your worldview but they don’t make sense in your current environment. This can be fun when you travel but when you want to live and work as a problem solver the constant inability to be able to read cues can lead to depression, frustration, anger, and even physical symptoms.” Moving to Whitehorse as director of community corrections, Zapf faced an ongoing dilemma. “Do we hire locals who understand the culture and context but would be deadended by the public service system because of their lack of credentials? Or, do we bring people in who have the credentials but not the contextual understanding?” After six years in the Yukon, Zapf decided to pursue a PhD in social work so that he could teach and develop the kind of northern practice models that would have been useful at the start of his career. “ It took time for the strange to become programmed to the normal. ” “Unfortunately, the only English language PhD program in Canada in 1982 was in Toronto where nobody knew what I was talking about,” says Zapf. “There would be nights where I was in tears over what I had done.” Although he had lived and worked in Toronto earlier, returning to a large city after six years in the Yukon still brought disorientation and culture shock. Traffic and the vast stream of advertising were now remarkably intimidating. So “ The Yukon was the first location where I felt connected to the history and reality of the place because I bought into the meanings and felt something was missing when I was away. ” was the feeling of not having “my seat” available when he returned to a restaurant or theatre. After living for years in a place where clothing was merely functional, the excess of urban style options stood out. “It took time for the strange to become programmed to the normal,” says Zapf. Worried about whether he would be able to hold onto his northern perspective, Zapf returned to the Yukon for his summers. “In the end, I managed to put it together.” When undertaking his dissertation work, Zapf found a serious gap in the literature. While a few studies had explored the realities of rural practice, no one had examined the experiences of trained social workers moving to remote regions to practice. Returning to the Yukon for his research, he developed a culture shock scale and compared those hired from the south with those hired in the north. He found social workers arriving in the north experienced the same culture shock as people going overseas, but arrived unprepared to cope. Through conferences, Zapf eventually connected with others who had the same questions about social work in isolated locations. He found that people from the Australian outback, Alaska, Newfoundland, and Scandinavia were all saying similar things from different contexts. 22 The Advocate • Spring 2014 “ We began to see there’s a type of practice beyond urban or traditional rural. This with the realities of the local context and identity. Michael Kim Zapf has published more than 50 refereed journal articles and book chapters on issues of remote practice and education. “Place equals location plus meaning,” says Zapf. “The Yukon was the first location where I felt connected to the history and reality of the place because I bought into the meanings and felt something was missing when I was away.” His books include: Social Work and the Environment: Understanding People and Place (2009) (author) Now retired for four years, Zapf is a professor emeritus of social work at the University of Calgary, where he introduced courses on rural and northern practice. “In the late 1990s, our faculty secured funding for an accessible BSW curriculum for rural, remote, and Aboriginal communities across the province. Working with a team to develop and deliver that BSW Access program was the high point of my academic career.” Canadian Child Welfare Law: Children, Families and the State (2004, 2nd edition) (co-editor) Like “place” in literature, which helps build the larger meaning of a written work, understanding how the physical environment impacts people’s lives and behaviors could be central to the profession of social work in a sustainable society. ■ Issues in Northern Social Work Practice (1996) (co-editor) Joan Marie Galat is contributing editor of the Advocate. She provides writing and editing services through MoonDot Media (www.joangalat.com). Volume 39 • Issue 1 23 article “We began to see there’s a type of practice beyond urban or traditional rural. This remote practice does not just deliver mainstream programs to isolated locations. It begins with the realities of the local context and identity.” ” feature remote practice does not just deliver mainstream programs to isolated locations. It begins article Stock photo from morguefile.com feature Preventable deaths of children in care let there be change By Joan Marie Galat, Advocate editor The preventable death of a child is tragic and heartbreaking. We repeat these phrases and talk about how this must not happen again. But when avertible events occur and are not examined, made public, and used to improve the system, how can there be hope for children in care? Seven people typically silenced by privacy laws and safety issues were invited to speak out on this problem by responding in confidence to four questions. Their replies explore issues that have come to the forefront since the Edmonton Journal–Calgary Herald revealed the Alberta government underreported how many children have died in care in the last 10 years. 24 The Advocate • Spring 2014 “ The social work profession must reclaim child welfare. Decisions reflect that many very senior government officials have a business outlook and are not trained social ” (masters of social work). article Responders include frontline social workers and professors, a foster parent/social worker, and former foster children. Participants represent rural areas and Indigenous communities. Lori Sigurdson, MSW, RSW, Manager, Professional Affairs, shares the perspective of the Alberta College of Social Workers. 1. What needs to change in Alberta in order to ensure the safety and well being of children in care? “ Children in care should have such a high level of care and support that they have the tools necessary to reach their full potential and feel empowered to be their best. Considering Alberta and Canada will face a shortage of human resources in the years ahead, it is economically and morally sound that we help our own to succeed. “ “ More emphasis on early intervention and permanency planning are needed. Higher qualification standards should be demanded of adults applying to be youth caregivers. Although placing children with family members sounds ideal, it should not take precedence over a person’s inability to properly care for a youth. In one of my cases, impatience to resolve the issue led to serious consequences. “ Services should include more prevention activities. We need to reduce caseloads, review caseload standards, improve cultural awareness training, and better explore all family options. Inequity between kinship and foster care programs needs to be reduced. Better recruitment and support for foster and adopting parents needs to occur. We must provide more consistency for children and families, especially with regard to the primary worker, and improve efforts to ensure family involvement. “ In spite of the many reviews that have occurred over the years, Alberta has often failed to implement many of the recommendations made. The shift toward the wellbeing of the family has at times resulted in children not coming into care when their safety might be at risk. While there is much to be said for keeping families together, the safety of the child must always come first. “ Ever-changing legislation and tense political climate create an unstable work environment focused on avoiding risk. The culture is often adversarial even among workers and management. Front line workers need better support from supervisors and management. More system resources are needed. The social work profession must reclaim child welfare. Decisions reflect that many very senior government officials have a business outlook and are not trained social workers. We need fewer MBAs (masters of business administration) and more MSWs (masters of social work). “ We must really hear parents and consider alternatives that keep children safely in their homes, to the point of, when necessary, providing them with alternate in-home caregivers while parents address their issues. Continued on page 26 Volume 39 • Issue 1 feature workers. We need fewer MBAs (masters of business administration) and more MSWs 25 Children in care feature article Continued from page 25 It is important to move from “jumping through the hoops” to building relationships and joint problem solving. “ More information needs to be given to foster parents so they are prepared to provide the best possible support to the foster child. In our case we were not completely informed about the challenges our foster child faced or the difficulty of the biological family. “ I asked to see my foster child’s file before she was placed in our home but was denied because of ‘confidentiality.’ We later discovered this young child had the worst case of reactive attachment disorder and conduct disorder her I asked to see my foster child’s file before she was placed in our home, but was denied because of “confidentiality.” We later discovered this young child had the worst case of reactive attachment disorder and conduct disorder her psychiatrist had ever seen. psychiatrist had ever seen. ” We attended regular psychologist appointments as 2. What needs to occur in order to ensure children both a family to support this little girl. When our foster on and off reserve have access to the same services daughter started home visits with the bio mom, her and support in Alberta? challenging behaviors became even more difficult, so the psychologist (a specialist with reactive Culturally, all support and services should be in attachment and conduct disorder) taught us how close proximity to where children and families to safely restrain her to prevent physical abuse and reside. Community supports should be provided property damage. However, we were told by the with incentives to establish a local community worker we were not permitted to do this because presence so that families wishing to access supports we didn’t have approved training. We felt completely do not face difficult situations in accessing services. unprepared and unsupported. I am a social worker in This should not merely be a recommendation another sector. What about those foster families who but a legislative act that establishes procedures are laypersons and lack my training? How would and policies that pertain to community accessible they have managed her difficult behaviors without services. becoming extremely frustrated? More work must be done with all levels of I also think sometimes the biological family is given government cooperating. However, it is important too many rights. All of this girl’s siblings were placed to note that it is a provincial responsibility to in care, and yet, despite the mother’s track record, provide child welfare services and they should the department allowed visits with her family. This not provide less supports and services to First resulted in increased negative behaviors and the Nations children. Everyone should read the eventual breakdown of the placement. report written by the Representative for Children and Youth in BC, a document that intelligently Child welfare workers need to make unannounced addresses this issue. It is controversial but could visits to the foster home and periodic checks should be applicable to other provinces including ours. be standard practice. We never had a visit from (See: When Talk Trumped Service: A Decade of Lost someone in the department that wasn’t prearranged Opportunity For Aboriginal Children and Youth in BC. and that we couldn’t prepare for. How do you get a (tinyurl.com/mc3uat2) true picture of what is going on in the home? “ “ 26 The Advocate • Spring 2014 “ Child welfare workers need to make unannounced visits to the foster home and periodic checks should be standard practice. We never had a visit from prepare for. How do you get a true picture of what is going on in the home? There needs to be continuity of care—someone who is with a child long term. They require coaching and mentoring on an ongoing basis. the individual. Privacy laws should not form a system where one has the ability to hide from public scrutiny but rather hold those entrusted with a sacred duty to be accountable. Rather than be punitive, accountability should necessitate enhancements to the system. “ Greater priority must be placed on reaching out to children on the reserve and analyzing placement decision details to ensure less error. The current system is disorganized, inefficient, and in need of an overhaul. More or better-qualified workers are necessary. However, directly involving more workers in a child’s life is not recommended as that leads to a furthering sense that one’s childhood is not “normal.” “ It could be much more transparent and deliver a lot more information without including the names of children or caseworkers involved. It’s important that an independent body provide death reviews of children in care or children who have received services. The Child and Youth Advocate is a logical choice if given significantly more resources, providing it not take away from the important functions they already perform for children. “ We need to review funding models and equalize funding on and off reserves. Jurisdictional issues need to be resolved with federal and provincial authorities in agreement on funding, support, and access to services. We need to provide support for training and improve access and availability of on-reserve programs. “ During my time in the system, I did not feel as though I had many privacy rights. Foster parents recorded my development, information was routinely gathered about me, and I had to present myself in a (usually) monthly visit to various governmentaffiliated workers. My concern was the serious lack of communication between all these care workers. Indigenous people require more resources but should not have to replicate off-reserve models. It’s better to help Indigenous people work within their traditions and spiritual beliefs. Why impose an inflexible system upon people when we can free them to create a system that will work for them? “ Cases should be reviewed individually to determine if privacy issues outweigh the need for public accountability, but we should aim for transparency. The public should have access to outcomes of reviews. 3. What is the best way to balance the privacy rights of individuals with public accountability of the child welfare system? “ When a child dies in care, the onus should be on government to prove that sharing information with the public will have a detrimental impact on the child or the family. That child is no longer a child of “ When gross negligence on the part of the child welfare system exists, public accountability and transparency trumps—with permission from Continued on page 28 Volume 39 • Issue 1 27 article “ ” feature someone in the department that wasn’t prearranged and that we couldn’t Children in care feature article Continued from page 27 the government; he/she is a child of the family. This should ultimately be the family’s decision. “ I feel confidentiality and privacy is what really caused our foster placement to break down. We were not well-informed or prepared. “ It’s better to help Indigenous people work within their traditions and spiritual beliefs. Why impose an inflexible system upon people when we can free them to create a system that will work for them? The role of the Child and Youth Advocate needs to be more publicized so foster parents, children, and families are aware of how their office can advocate for the best interests of foster children. This should be part of foster parent training. “ ” They should be able to see warning signs, and be familiar with cases like Richard Cardinal, who died in foster care many years ago. It is not the front line workers who are failing. They are hard working, loving, and caring individuals. It is the system that is failing. It pulls families apart and doesn’t help them to get back together. The Alberta government needs to be more accountable to the public and child welfare workers need to feel safe coming forward with their concerns without fear of reprisal. How can children be protected when everyone is worried about protecting themselves? 4. What credentials should be mandatory for front-line case workers? Why? Refer to resilience studies. They show abused children and youth can overcome obstacles when they have one key relationship that supports them, such as a teacher, friend, friend’s parents, uncle, or aunt. “ Had better care been taken to examine the lack of credentials of my caregivers, I believe the results of my teenage upbringing would not have been so negative. Case workers should possess strong organizational skills and a drive to ensure all requirements for caring for youth have been completed by the parents. A genuine sense of caring must be present to make sure mistakes are not made in the rush of placing children with family members. “ Front-line workers should at least have a bachelor of social work (BSW). First contact with the family is crucial to engagement and collaboration. The ability to make a life-altering decision in a child’s life should be held with high moral standards and integrity; and this ability must be constantly examined and enhanced. Front line social workers need frequent professional training to be abreast with the evolving profession and fast changing atmosphere reflected in people, our local environment, and the world stage. Although I was moved into a family with the hope of adoption, the results were devastating. My new parents were ill-trained to take on the role of my caregivers. I was not adopted after years in the same home because the home study and other courses were incomplete. “ Back in the eighties, a BSW was mandatory for all workers providing child welfare casework. As a result of a serious scandal in the ministry, workers at that time who did not have a BSW were sent to school at full wages in order to improve the system. This showed that government’s real commitment to children in care. A BSW is the standard in many other jurisdictions. Senior officials should have MSWs and not MBAs. We need a child well-being focus, not a financial focus. “ At a minimum, a social worker credential should be mandatory. This would ensure educational consistency including person-in–environment perspectives, as well as accountability and oversight from a professional body. 28 The Advocate • Spring 2014 “ There’s an illusion that social work is easy and anyone can do it, but the issues they address—poverty, addictions, family violence—take social work education and training. If they don’t have proper training, how can they do it? “ I think front line child welfare workers should have a registered social work designation, preferably a BSW, because the education base includes training specific to the work—not just theory. It affords workers the ethical basis for sound practice, giving them the compass required to balance the demands of the job and focus on the needs of the child. ACSW response to the child in care crisis The Alberta College of Social Workers recognizes front line workers face deep issues with a lack of resources. They work with high caseloads and experience difficulty getting families the services they need because of budget constraints. “There’s an illusion that social work is easy and anyone can do it,” says Sigurdson, “but the issues they address—poverty, addictions, family violence—take social work education and training. If they don’t have proper training, how can they do it?” People who are not social workers make up 60 percent of staff in casework positions. “We feel that professional standards—BSW, RSW—would go a long way to ensure the best outcomes for children,” says Sigurdson. Recourse of accredited workers offers an additional safeguard for children in care. If ethical issues arise, an individual can register a complaint and the social worker may be sanctioned. Social workers are governed by a code of ethics, standards of practice, continuing competence, and rigorous education. “They have all these requirements to maintain their professional status, yet the government hires people without professional credentials,” says Sigurdson. “Every other profession sees the importance of credentials—teachers, lawyers, doctors, nurses. There would be no question about employing someone without proper credentials in those professions.” The Alberta government has commissioned reports to review the system. Closing the Gap Between Vision and Reality: Strengthening Accountability, Adaptability and Continuous Improvement in Alberta’s Child Intervention System constitutes the Final Report of the Alberta Child Intervention Review Panel – June 30, 2010. Recommendation 10: Develop and implement a human resource strategy that addresses capacity, qualification, and competencies at all levels of the system, addresses accreditation. One of its points states, “Work to establish a Bachelor of Social Work degree as a minimum educational requirement for child intervention investigators, caseworkers, and supervisors working directly with children and families.” “The government needs to recognize that social work is a complex field of practice,” says Sigurdson, who would like to see the reinstatement of support for those who want to go back to school. “It also needs to be said that tremendous work is done in child welfare. Many workers do exemplary service in the face of very difficult circumstances. Unfortunately we never hear about that in mainstream media.” ■ We would like to hear about your experiences with children in care. If you would like to submit an article, please review the submission guidelines on the ACSW website (www.acsw.ab.ca/media/the_advocate). To discuss your idea, please contact ACSW Membership Activities Coordinator (North), Charity Lui, at charity@acsw.ab.ca or 780‑421-1167 Extension 231 or 1‑800‑661‑3089. We also welcome letters to the editor on all social work–related topics. Joan Marie Galat (www.joangalat.com) is the author of Give Yourself a Pep Talk, Day Trips From Edmonton, and the Dot to Dot in Sky astronomy series. Volume 39 • Issue 1 29 article Child welfare workers should have a BSW with related experience, while casework supervisors should have an MSW with a clinical focus. feature “ ” information for your For your information PLEASE NOTE: For more listings, please see “Calendar of Events” at: www.acsw.ab.ca/calendar_of_events SAVE the DATES Join us in Red Deer AB June 16 & 17, 2014 for the Central Alberta Social Work Conference Social Work: Advocacy, Empowerment, and Transformation Earn Category A Credits Online and Flourish Our courses are research-based and interactive. Here is a sample: Keynote Speaker: Cindy Blackstock, Executive Director, First Nations Child and Family Caring Society of Canada and Associate Professor, University of Alberta For more information, contact: Conference Co-chairs: Carmen Plante, carmen.plante@rdc.ab.ca & Cindy Bohnet at: cindy.bohnet@rdc.ab.ca Introduction to Mindfulness Art of Facilitation Knowing and Leading Self The Mindful Leader Power of Gratitude The Art of Powerful Questions On Demand Self-Paced Home Studies: Online workshop Knowing and Leading Self: The Leading Edge April 24– June 7, 2014 online The most effective leaders are those who truly know and understand themselves, and are highly aware of their own inner strengths, values, assumptions, and beliefs. Leaders who consciously foster self awareness and personal mastery tend to be far more effective when navigating organizational challenges, uncertainty, transitions, and new opportunities. This 6-week, 12-hour self leadership eCourse is designed to assist with deepening personal awareness and inner knowing as a means of cultivating effective self leadership skills, inner resourcefulness, and professional best practices. Learn more at: elearningtoflourish.com/ecourses/knowing-and-leading-self-the-leading-edge Flourishing Positivity How of Happiness Creating Spirit at Work Mindful Path to Self-Compassion www.elearningtoflourish.com 780.459.2588 Val@kaizensolutions.org Val Kinjerski, MSW, PhD, RSW Kaizen Solutions For more info, to register, or download our brochure: elearningtoflourish.com. Contact Val Kinjerski at: 780-459-2588 or email: val@kaizensolutions.org. AD DEADLINE for the SUMMER 2014 issue of the Advocate is APRIL 15, 2014 All ad inquiries to Ilona Cardinal IlonaC@acsw.ab.ca All editorial inquiries to Charity Lui Charity@acsw.ab.ca The Child and Youth Care Association of Alberta and the Lethbridge College Child and Youth Care Program are proud to be co-hosting the 2014 Annual Alberta Provincial Child and Youth Care Conference, May 5 – 7, 2014, at Lethbridge College • Opening reception, CYCAA AGM and registration on the evening of May 5th • Keynote address and all day session by Dr. Kiaras Gharabaghi on May 6th • Conference party on May 6th at the campus • Conference sessions all day on May 7th • Single- and 4-bed condos accommodations are also available right on campus Visit cycaa.com for more details, ongoing updates, or to register For more info email us at cycaa@telus.net. Continued on page 35 30 The Advocate • Spring 2014 for your information Volume 39 • Issue 1 31 information for your FAC ULTY OF SOCIAL WORK You make a world of difference Keeping your skills current allows you to have even greater positive impact on your community. Meet your annual credit requirements through the University of Calgary’s professional development workshops. We are honoured to partner with social workers, agencies and communities across Alberta through undergraduate and graduate education, research and professional development programs. Our three regional centres (Calgary, Edmonton, Lethbridge) are here to serve you close to home. Upcoming Workshops Understanding and Intervening with Substance Abuse and Addictions May 5-30, 2014 Online Online Clinical Social Work Foundations May 14-June 26, 2014 Online Therapeutic Interventions: An Integrative Approach Co-hosted with AHS, Calgary Zone June 12-13, 2014 Calgary Evidence-Based Treatment of Anxiety and Related Disorders June 19-20, 2014 Calgary Effective Techniques for Dealing with Highly Resistant Clients June 27, 2014 Calgary Register now for early-bird deals: ucalgary.ca/pd 32 The Advocate • Spring 2014 for your You’ve paid your dues. Start paying less with TD Insurance. information You could WIN $60,000 cash to build your dream kitchen!* Professionals can save more. At TD Insurance, we recognize all the time and effort you put into getting where you are. That’s why, as an Alberta College of Social Workers member, you have access to our TD Insurance Meloche Monnex program which offers preferred group rates and various additional discounts. 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The winner will be responsible for choosing a supplier and for coordinating all of the required work. The contest is organized by Security National Insurance Company and Primmum Insurance Company and is open to members, employees and other eligible persons who reside in Canada and belong to an employer, professional or alumni group which has entered into an agreement with the organizers and is entitled to receive group rates from the organizers. The contest ends on October 31, 2014. The draw will be held on November 21, 2014. A skill-testing question is required. Odds of winning depend on the number of eligible entries received. The complete contest rules are available at melochemonnex.com/contest. ® The TD logo and other trade-marks are the property of The Toronto-Dominion Bank. 04_MM9249-14_MMI.EN•acsw (7x9.5).indd 1 Volume 39 • Issue 1 Projet : Annonce MMI 2014 33 Province : Alberta Publication : The Advocate Épreuve # : 1 14-01-02 11:17 AM information for your Building communities and strengthening relationships. That’s the Alberta Way. Social workers work tirelessly, providing counselling and support to Albertans in times of need. Their dedication is something we can all aspire to. AUPE is proud of the efforts of all government employees providing social services to Albertans. TheAlbertaWay.com 34 The Advocate • Spring 2014 ACSW’s Partners in Advocacy Alberta Alliance on Mental Illness and Mental Health aamimh.ca Arusha arusha.org Canada Without Poverty cwp-csp.ca Canadian Council on Social Development ccsd.ca Edmonton Social Planning Council We also raise public awareness about the important role of allied health professionals including social workers. edmontonsocialplanning.ca Friends of Medicare www.hsaa.ca friendsofmedicare.org Greater Edmonton Alliance greateredmontonalliance.com Public Interest Alberta Summer 2014 Workshops University of Calgary Faculty of Social Work • Understanding and Intervening with Substance Abuse and Addictions pialberta.org Parkland Institute ualberta.ca/parkland May 5 - 30, 2014; ONLINE Presented by Peter Choate, PhD, RSW (Clinical Registry) • Clinical Social Work Foundations CASW/CASWE National Joint Social Work Conference 2014 Borders without Boundaries: Navigating the New Frontiers of Social Work Monday, May 26 - Thursday, May 29, 2014 Brock University, St. Catherines ON May 14 - June 26, 2014; ONLINE Presented by Ellen Perrault, PhD, RSW and Suzanne Rosebrugh, MSW RSW (Clinical) • Therapeutic Interventions: An Integrative Approach June 12 - 13, 2014; University of Calgary, Calgary Presented by Paul Wachtel, PhD For more information, visit: Co-hosted with Professional Practice Council for Social Workers, caswe-acfts.ca/events/conference-2014 AHS Calgary Zone • Evidence-Based Treatment of Anxiety and Related Disorders Save the Date: 19th International Conference & Summit on Violence, Abuse and Trauma September 7-10, 2014, San Diego, CA Institute on Violence, Abuse and Trauma (IVAT) June 19 - 20, 2014; University of Calgary, Calgary Presented by Martin Antony, PhD • Effective Techniques for Dealing with Highly Resistant Clients June 27, 2014; University of Calgary, Calgary Presented by Clifton Mitchell, PhD For more information, visit IVATCenters.org or contact Lorna For more information on any of these presentations, contact: Irwin, Director of Registration, by email: L.Irwin@crpo.ca or fax: Lobsang Galak at 403-220-3410. 416-874-4079 or toll-free by phone at 888-661-4801. n Volume 39 • Issue 1 35 information for your The Health Sciences Association of Alberta represents more than 22,000 professional, technical, and support employees in Alberta’s health care system. We bargain for fair wages and decent working conditions for our members. in the news PUBLICATIONS MAIL AGREEMENT NO. 40050109 RETURN UNDELIVERABLE CANADIAN ADDRESSES TO ALBERTA COLLEGE OF SOCIAL WORKERS 550 10707 100 AVE NW EDMONTON AB T5J 3M1 Thanks to our ACSW 2014 Conference Sponsors for their generous donations! TD Meloche Monnex HDF Insurance AUPE University of Calgary Faculty of Social Work 36 The Advocate • Spring 2014