abc
Business Internet Banking
Form 3 - Replace Primary User
This form is used to advise us of changes to your Primary User.
The new Primary User will need to be formally identified and have their address
verified by us. To do this, they will need to present the following items to any
branch in person with this Replace Primary User form:
1. A driving licence or passport and
2. A recent utility bill.
If the Primary User has already been identified, the above are not required and the form
can be returned to the business's account holding branch.
If you have any queries about the completion of this application form, please contact the
Business Internet Banking Helpdesk on 0345 602 2014 (overseas +44 1792 496 941). Lines
are open 8am to 10pm every day . To help us continually improve our service, and in the
interests of security, we may monitor and/or record your telephone calls with us.
IMPORTANT - Checklist
Before submitting this form, please ensure that you have checked the following :
1. The form has been authorised in accordance with your Bank Mandate and the
Business Internet Banking Signing instructions.
2. The Primary User has signed the form.
3. The Primary User has provided their email address.
HSBC Bank plc is a company registered and established in England and Wales under registration number 14259.
Our registered office is at 8 Canada Square, London E14 5HQ. Our VAT registration number is GB365684514.
HSBC Bank plc is:authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the
Prudential Regulation Authority (our firm reference number is 114216)
Form 3 - Business Internet Banking Replace Primary
BIBAPP/BIBAPP
PLEASE COMPLETE ALL APPLICABLE BOXES IN BLACK INK AND BLOCK CAPITALS
Business details
Business Name
Sort Code
4
0
-
Account Number
-
Primary User details
You (the business) authorise the person named below to act as the Primary User who will control access to your accounts via
Business Internet Banking and act as the principal contact for the service. They will have authority as described in the Business
Internet Banking Additional Conditions.
Title (Mr/Miss/Mrs/Ms etc)
Forename
Surname
Note, if you have a Security Device (username / password) to access another business using
Business Internet Banking, you can use that Security Device (username / password) to access
Security Device Required (Yes / No)
Email address
IMPORTANT - The Activation Code will be e-mailed to this address
Signing instructions
By signing this application form you are confirming that you have taken all the necessary actions to authorise the signing of this
form and that such authorisation is in accordance with your relevant constitutional documents.
Signed :
Signed :
Name :
Name :
Position :
Date
Position :
Signed
Signed :
Name :
Name :
Position :
Date
Position :
Date
Date
Note: This form must be signed in accordance with the current bank mandate. If two signatories are required for cheques, please
ensure that two sign the form, and so on. In the case of a limited company, one signature must be that of a director who is an
existing signatory. In the case of a partnership, one signature must be that of a partner who is an existing signatory, and in the case
of an unincorporated club or society, one signature must be that of the chairman or secretary of the committee who is an existing
signatory. In the case of trustees, all must sign. In the case of a sole trader, the sole trader must sign.
FOR BRANCH USE ONLY - after authorisation send this form to your DSC following the instructions in the BPM
Business Customer
identification number
Primary User's email address clearly legible
Mandate signatures checked and they comply
with the BIB signing instructions
Authorisation
I confirm that the Primary User has been identified and their address verified, and
that this form has been signed in accordance with the bank mandate and BIB
signing instructions and if applicable the limits are approved
Authoriser's Name
Authoriser's Signature
Primary User identified
Authoriser's Contact No.
Primary User Address verified
Business CIN is completed on the next page
Date
Retain copies of the customer identification and address
verification in the customer's file)
Form 3 - Business Internet Banking Replace Primary
BIBAPP/BIBAPP
Primary User - signature and consent
To assist us with complying with certain Financial Conduct Authority (FCA) regulations, your business needs to provide signatures
and addresses of the Primary User and all other Users who will be granted permission to make payments through Business Internet
Banking. The Primary User must be identified and address verified by us and will be required to present identification at a branch
if they have not been previously identified. In addition, we are seeking the written consent of the Primary User to the sharing of
information as described below.
Your Information
In this Consent
"Bank", “we”, “us” and “our” mean HSBC Bank plc
"BIB" means the Business Internet Banking Service supplied by the Bank to the business.
"Business" means the business for which you are undertaking the role of a Primary User in connection with BIB.
"HSBC Group” means HSBC Holdings plc and any of its affiliates, subsidiaries, associated entities and any of their branches and offices.
While you are undertaking the role of a Primary User in connection with BIB, we will need to check your personal information.
We and other members of the HSBC Group may collect, use and share information about you and your connection with the business.
We may collect that information from you directly, from the business, or from other persons or sources (including publicly available
information) and we may combine it with other information available to us or other members of the HSBC Group.
We and other members of the HSBC Group may use your information for the purpose of (a)providing services (including BIB) to
the business; (b) servicing the business’s relationships with us and other members of the HSBC Group; (c) meeting legal, regulatory
and policy obligations, responding to demands from governmental, public, regulatory, tax, court and similar authorities;(d)
detecting, investigating and preventing financial crime, including obligations relating to money laundering, tax evasion and
sanctions;(e) verifying your identity; and(f)other internal and administrative purposes.
Information about you may also be disclosed to members of the HSBC Group and others to provide the business with BIB and
other services, for the purposes of financial crime prevention, investigation and detection, audit, any third party in connection with
a transfer, disposal, merger or acquisition of business by us or any member of the HSBC Group, and if required by governmental,
public, regulatory, tax, court and similar authorities. Such information may be processed on behalf of the Bank by members of the
HSBC Group and/or third parties, and may be processed outside the European Economic Area where there may be less stringent
data protection laws. If so, it will be protected by a strict code of secrecy, and security, and will only be used in accordance with the
Bank’s instructions. If you require details of the fraud prevention agencies we use, please call us on 0800 587 7008.
We may monitor and/or record your conversations with the Bank to ensure that we carry out the business’s instructions accurately,
to help us to continually improve our service and in the interests of security.
You can make a written request for a copy of the personal data we hold about you. The current fee is £10.00 per request from each
individual. This does not apply to information about companies and other corporate bodies rather than individuals. The details we
hold can be obtained by taking screen prints of the registration information you have supplied to become a Primary User.
It is important that you read and understand the Consent Form before you sign it. By signing this Consent Form you are
confirming you have read and accepted the terms and conditions set out above. These terms and conditions are separate to the
Business Internet Banking Additional Conditions.
Primary User signature
Primary User Home address and post code
Name:
Date:
Is the Primary User an existing HSBC personal customer? If yes, please provide personal account details
Sort Code:
4
0
-
-
Account Number
FOR BRANCH USE ONLY - after authorisation send this form to your DSC following the instructions in the BPM
Business Customer Identification Number