S&S Representative in Austin, Cerritos, Miami and Ocala
VP: Tuggle
CONTEST PERIOD: April 1 - 30, 2015
CONTEST SPONSOR: AT&T Mobility Sales & Service
S&S Representatives have the opportunity to earn Award Bucks when they achieve the below
metrics.
WEEKLY
SALES
METRIC
EARN SILVER BALLOON
POP Weekly**
(5-25AB)
EARN GOLD BALLOON POP
Weekly**
(25-50 AB)
IPTV
2+ Net IPTV Sales in a Week
4+ Net IPTV Sales in a Week
IPBB
2+ Net IPBB Sales in a Week
4+ Net IPBB Sales in a Week
WGA
3+ WGA Sales in a Week
5+ WGA Sales in a Week
MONTHLY CUSTOMER EXPERIENCE
METRIC
Monthly Earning
100% Attainment for both WTR and FCR
Earn a GOLD POP** (25-50 AB)
METRIC
BONUS AWARD
AT&T NEXT ≥ 85%*
ONE GOLD POP**
*Min of 8 WGA for the month
**System will auto spin on your behalf if not completed 14 days from the spin notification email .
Payouts in the same category will not be stacked . Results based on submitted IPTV, IPBB and WGA from System XR pulse report, Dub’s cancel report , ACE reports and Locked Hierarchy for
the month of April 2015. Incentive Team will track/fulfill incentive and will submit Awards (grossed-up) for input into RewardCentral.
(http://rewardcentral.performnet.com/rewardcentral/login.do)
See full terms and conditions for all incentives on the “Mobility Incentive Terms & Conditions April 2015” document in MSS Incentives Home Page.
© 2015 AT&T Intellectual Property. All rights reserved. AT&T, the AT&T logo and all other AT&T marks contained herein are trademarks of AT&T
Intellectual Property and/or AT&T affiliated companies. All other marks contained herein are the property of the company.
3/262015 ss821p
S&S MI60 Representatives in Austin, Cerritos, Miami and Ocala
VP: Tuggle
CONTEST PERIOD: April 1 - 30, 2015
CONTEST SPONSOR: AT&T Mobility Sales & Service
Sales and Service MI60 Representatives have the opportunity to
earn Awards when their Centers achieve the below metrics.
CENTER
SALES
METRIC
EARN 1 SILVER MONTHLY
POP
FOR 75 ABs Per Metric
EARN 1 GOLD MONTHLY
POP
FOR 150 ABs Per Metric
Net IPTV
Attainment
95%+ Attainment
105%+ Attainment
Net IPBB
Attainment
100%+ Attainment
120%+ Attainment
IPTV Cancel
Rate
≤ 25% for the month*
≤ 22% for the month*
CENTER CUSTOMER EXPERIENCE METRIC
Monthly Earning
100% Attainment for both WTR and FCR
50 AB
CENTER METRIC
BONUS AWARD
AT&T NEXT ≥ 85%
50 AB
*Center must hit 100% NET TV attainment to earn the Cancel Rate Payout
Payouts in the same category will not be stacked . Results based on submitted IPTV, IPBB and WGA from System XR pulse report, Dub’s cancel report , ACE reports and Locked Hierarchy for
the month of April 2015. Incentive Team will track/fulfill incentive and will submit Awards (grossed-up) for input into RewardCentral.
(http://rewardcentral.performnet.com/rewardcentral/login.do)
See full terms and conditions for all incentives on the “Mobility Incentive Terms & Conditions April 2015” document in MSS Incentives Home Page.
© 2015 AT&T Intellectual Property. All rights reserved. AT&T, the AT&T.logo and all other AT&T marks contained herein are trademarks of AT&T
Intellectual Property and/or AT&T affiliated companies. All other marks contained herein are the property of the company.
3/26/2015 ss821p
Credit Seeker Mi60 Representatives
CONTEST PERIOD: April 1-30, 2015
CONTEST SPONSOR: AT&T Mobility Sales & Service Centers
Go for the gold and earn AwardBucks when your Centers provide an effortless customer experience from 4/1/15 to
4/30/15! The more events in which your Centers achieve 100%+ attainment, the better your medal and your prize!
Credit Seeker Mi60 Representatives participate in the following events
Willingness to Recommend
Net Rep Satisfaction
30 Day Repeat
Calls per Credit
# of Events at
100%+
Attainment
Medal
Attained
Reps Earn
4
Gold
150 AwardBucks
3
Silver
50 AwardBucks
2
Bronze
25 AwardBucks
MAX PAYOUT: – 150 AwardBucks
Incentive Team will track/fulfill monthly incentive and will submit Awards (grossed-up) for input into RewardCentral.
(http://rewardcentral.performnet.com/rewardcentral/login.do)
Performance attainment results can be found in the Trusted Advisor Scorecard. MI60 payout based on Center-level results.
The incentive is to be paid within 30 days following final calculation of the award amount.
The employee must be active in an eligible position with the Mobility Sales and Service Centers organization during the performance month.
This program is a discretionary bonus and is not a contract. No particular payout amount is promised or guaranteed. The Company reserves the right to change, amend, modify or delete/eliminate this program or
reduce payouts at any time, including changes required to comply with applicable law.
Please refer questions to the Customer Care Incentive mailbox.
© 2015 AT&T Intellectual Property. All rights reserved. AT&T, the AT&T logo and all other AT&T marks contained herein are trademarks of AT&T Intellectual Property and/or AT&T affiliated companies. All other marks
contained herein are the property of their respective owners. AT&T Proprietary (Internal Use Only). Not for use or disclosure outside the AT&T companies except under written agreement.
3-24-2015
Credit Seeker Representatives
CONTEST PERIOD: April 1-30, 2015
CONTEST SPONSOR: AT&T Mobility Sales & Service Centers
Go for the gold and earn AwardBucks by providing an effortless customer experience from 4/1/15 to
4/30/15! The more events in which you achieve 100%+ attainment, the better your medal and your prize!
Credit Seeker Representatives participate in the following events
Willingness to Recommend
Net Rep Satisfaction
30 Day Repeat
Calls per Credit
# of Events at
100%+
Attainment
Medal
Attained
Reps Earn
4
Gold
150 AwardBucks
3
Silver
50 AwardBucks
2
Bronze
25 AwardBucks
MAX PAYOUT: – 150 AwardBucks
Incentive Team will track/fulfill monthly incentive and will submit Awards (grossed-up) for input into RewardCentral.
(http://rewardcentral.performnet.com/rewardcentral/login.do)
Performance attainment results can be found in the Trusted Advisor Scorecard.
The incentive is to be paid within 30 days following final calculation of the award amount.
The employee must be active in an eligible position with the Mobility Sales and Service Centers organization during the performance month.
This program is a discretionary bonus and is not a contract. No particular payout amount is promised or guaranteed. The Company reserves the right to change, amend, modify or delete/eliminate this program or
reduce payouts at any time, including changes required to comply with applicable law.
Please refer questions to the Customer Care Incentive mailbox.
© 2015 AT&T Intellectual Property. All rights reserved. AT&T, the AT&T logo and all other AT&T marks contained herein are trademarks of AT&T Intellectual Property and/or AT&T affiliated companies. All other marks
contained herein are the property of their respective owners. AT&T Proprietary (Internal Use Only). Not for use or disclosure outside the AT&T companies except under written agreement.
3-24-2015
CONTEST PERIOD: April 1-30, 2015
CONTEST SPONSOR: AT&T Mobility Sales & Service
Customer Service MI60 Reps & Managers
AVP-Donaldson & Aguirre
Customer Service MI60 Reps and Managers have the opportunity to earn AwardBucks when your Centers
Upgrade or Sell SMARTPHONES on the AT&T Next Program from 4/1/15 – 4/30/15.
% of AT&T Next Smartphone
Sales or Upgrades *
Award
75-84%
100 AwardBucks
85%+
200 AwardBucks
* Excludes BYOD
“Next” & Upgrade Reports based on NEXT Reporting for the month of April 1st – 30th.
BYOD is COE or Bring Your Own Device
Incentive/Performance Team will track/fulfill monthly incentive and will submit Awards (grossed-up) for input into RewardCentral.
The employee must be active in an eligible position with the Mobility Customer Solution Center organization during the performance month.
This program is a discretionary bonus and is not a contract. No particular payout amount is promised or guaranteed. The Company reserves the right to change, amend, modify or
delete/eliminate this program or reduce payouts at any time, including changes required to comply with applicable law.
© 2015 AT&T Intellectual Property. All rights reserved. AT&T, the AT&T logo and all other AT&T marks contained herein are trademarks of AT&T Intellectual Property and/or AT&T affiliated
companies. All other marks contained herein are the property of their respective owners.
© 2015 AT&T Proprietary and Confidential. Not for use or disclosure outside the AT&T companies without express permission.
All rights reserved. AT&T and the AT&T logo are trademarks of AT&T Intellectual Property.
3-23-15 cw5265
CONTEST PERIOD: April 1-30, 2015
CONTEST SPONSOR: AT&T Mobility Sales & Service
Customer Service Representatives
AVP-Donaldson & Aguirre
Customer Service Representatives have the opportunity to earn AwardBucks when you
Upgrade or Sell SMARTPHONES on the AT&T Next Program from 4/1/15 – 4/30/15.
# of AT&T Next Smartphone
Sales or Upgrades *
Award
(retroactive to first sale)
4-6
5 AwardBucks per Sale/Upgrade
7-9
7 AwardBucks per Sale/Upgrade
10+
10 AwardBucks per Sale/Upgrade
* Excludes BYOD
MAX PAYOUT: NO MAX PAYOUT
“Next” & Upgrade Reports based on NEXT Reporting for the month of April 1st – 30th.
BYOD is COE or Bring Your Own Device
Incentive/Performance Team will track/fulfill monthly incentive and will submit Awards (grossed-up) for input into RewardCentral.
The employee must be active in an eligible position with the Mobility Customer Solution Center organization during the performance month.
This program is a discretionary bonus and is not a contract. No particular payout amount is promised or guaranteed. The Company reserves the right to change, amend, modify or
delete/eliminate this program or reduce payouts at any time, including changes required to comply with applicable law.
© 2015 AT&T Intellectual Property. All rights reserved. AT&T, the AT&T logo and all other AT&T marks contained herein are trademarks of AT&T Intellectual Property and/or AT&T affiliated
companies. All other marks contained herein are the property of their respective owners.
© 2015 AT&T Proprietary and Confidential. Not for use or disclosure outside the AT&T companies without express permission.
All rights reserved. AT&T and the AT&T logo are trademarks of AT&T Intellectual Property.
3-23-15 cw5265
Customer Service Mi60 Representatives
CONTEST PERIOD: April 1-30, 2015
CONTEST SPONSOR: AT&T Mobility Sales & Service Centers
Go for the gold and earn AwardBucks when your Centers provide an effortless customer experience from 4/1/15 to
4/30/15! The more events in which your Centers achieve 100%+ attainment, the better your medal and your prize!
Customer Service Mi60 Representatives participate in the following events
Willingness to Recommend
Net Rep Satisfaction
First Call Resolution
Digital 1st
# of Events at
100%+
Attainment
Medal
Attained
Reps Earn
4
Gold
150 AwardBucks
3
Silver
50 AwardBucks
2
Bronze
25 AwardBucks
MAX PAYOUT: – 150 AwardBucks
Incentive Team will track/fulfill monthly incentive and will submit Awards (grossed-up) for input into RewardCentral.
(http://rewardcentral.performnet.com/rewardcentral/login.do)
Performance attainment results can be found in the Trusted Advisor Scorecard. MI60 payout based on Center-level results.
The incentive is to be paid within 30 days following final calculation of the award amount.
The employee must be active in an eligible position with the Mobility Sales and Service Centers organization during the performance month.
This program is a discretionary bonus and is not a contract. No particular payout amount is promised or guaranteed. The Company reserves the right to change, amend, modify or delete/eliminate this program or
reduce payouts at any time, including changes required to comply with applicable law.
Please refer questions to the Customer Care Incentive mailbox.
© 2015 AT&T Intellectual Property. All rights reserved. AT&T, the AT&T logo and all other AT&T marks contained herein are trademarks of AT&T Intellectual Property and/or AT&T affiliated companies. All other marks
contained herein are the property of their respective owners. AT&T Proprietary (Internal Use Only). Not for use or disclosure outside the AT&T companies except under written agreement.
3-24-2015
Customer Service Representatives
CONTEST PERIOD: April 1-30, 2015
CONTEST SPONSOR: AT&T Mobility Sales & Service Centers
Go for the gold and earn AwardBucks by providing an effortless customer experience from 4/1/15 to
4/30/15! The more events in which you achieve 100%+ attainment, the better your medal and your prize!
Customer Service Representatives participate in the following events
Willingness to Recommend
Net Rep Satisfaction
First Call Resolution
Digital 1st
# of Events at
100%+
Attainment
Medal
Attained
Reps Earn
4
Gold
150 AwardBucks
3
Silver
50 AwardBucks
2
Bronze
25 AwardBucks
MAX PAYOUT: – 150 AwardBucks
Incentive Team will track/fulfill monthly incentive and will submit Awards (grossed-up) for input into RewardCentral.
(http://rewardcentral.performnet.com/rewardcentral/login.do)
Performance attainment results can be found in the Trusted Advisor Scorecard.
The incentive is to be paid within 30 days following final calculation of the award amount.
The employee must be active in an eligible position with the Mobility Sales and Service Centers organization during the performance month.
This program is a discretionary bonus and is not a contract. No particular payout amount is promised or guaranteed. The Company reserves the right to change, amend, modify or delete/eliminate this program or
reduce payouts at any time, including changes required to comply with applicable law.
Please refer questions to the Customer Care Incentive mailbox.
© 2015 AT&T Intellectual Property. All rights reserved. AT&T, the AT&T logo and all other AT&T marks contained herein are trademarks of AT&T Intellectual Property and/or AT&T affiliated companies. All other marks
contained herein are the property of their respective owners. AT&T Proprietary (Internal Use Only). Not for use or disclosure outside the AT&T companies except under written agreement.
3-24-2015
DMDR Wireless Telesales Reps in Birmingham, Cerritos and Richardson
AVP-Cannon
CONTEST PERIOD: April 1 - 30, 2015
CONTEST SPONSOR: AT&T Mobility Sales and Service
In addition to the Compensation Plan DMDR Wireless Representatives
have the opportunity to MAKE IT RAIN with the following incentives:
DIGITAL LIFE
AWARD
For Every Digital Life ISSUED
for the month Earn 25 Award Bucks
Earn An ADDITIONAL 100 Award Bucks when your
Digital Life sale INSTALLS on or before 5/15
NET REP SAT (NRS)
AWARD
74+ Monthly Attainment
150 Award Bucks
AT&T Next*
AWARD
65% - 69.99% Monthly Attainment
150 Award Bucks
70%+ Monthly Attainment
DOUBLE YOUR PAYOUT = 300 Award Bucks
*Qualifier: Minimum of 25 Next Sales
NO MAX Award Buck PAYOUT
Results for Next based on Pulse from System XR Reporting, NRS from Trusted Advisor Scorecard, and Digital Life from the ECC Executive VP Ranking Report during the month of April 1-30, 2015.
Digital Life Installs will be paid out through May 15th, sales installed from May 16th-31st will not be awarded. Next (Smartphones & BYOD) results based off System Xr Pulse.
Incentive Team will track/fulfill monthly incentive and will submit Awards (grossed-up) for input into RewardCentral.
(http://rewardcentral.performnet.com/rewardcentral/login.do)
© 2015 AT&T Intellectual Property. All rights reserved. AT&T, the AT&T logo and all other AT&T marks contained herein are trademarks of AT&T Intellectual Property and/or AT&T affiliated companies. All other marks
contained herein are the property of their respective owners. AT&T Proprietary (Internal Use Only). Not for use or disclosure outside the AT&T companies except under written agreement.
See full disclaimers for all incentives on the “Incentive Flyer Disclaimers” document in DMDR Incentive Home page .
3-25-15 ju2852
DMDR U-verse Telesales Reps in Cerritos
AVP-Cannon
CONTEST PERIOD: April 1 - 30, 2015
CONTEST SPONSOR: AT&T Mobility Sales and Service
In addition to the Compensation Plan DMDR U-verse Representatives
have the opportunity to MAKE IT RAIN with the following incentives:
DIGITAL LIFE
AWARD
For Every Digital Life ISSUED
for the month Earn 25 Award Bucks
Earn An ADDITIONAL 100 Award Bucks when your
Digital Life sale INSTALLS on or before 5/15
NET REP SAT (NRS)
AWARD
74+ Monthly Attainment
150 Award Bucks
NO MAX Award Buck PAYOUT
Results for Next based on Pulse from System XR Reporting, NRS from Trusted Advisor Scorecard, and Digital Life from the ECC Executive VP Ranking Report during the month of April 1-30, 2015.
Digital Life Installs will be paid out through May 15th, sales installed from May 16th-31st will not be awarded. Next (Smartphones & BYOD) results based off System Xr Pulse.
Incentive Team will track/fulfill monthly incentive and will submit Awards (grossed-up) for input into RewardCentral.
(http://rewardcentral.performnet.com/rewardcentral/login.do)
© 2015 AT&T Intellectual Property. All rights reserved. AT&T, the AT&T logo and all other AT&T marks contained herein are trademarks of AT&T Intellectual Property and/or AT&T affiliated companies. All other marks
contained herein are the property of their respective owners. AT&T Proprietary (Internal Use Only). Not for use or disclosure outside the AT&T companies except under written agreement.
See full disclaimers for all incentives on the “Incentive Flyer Disclaimers” document in DMDR Incentive Home page .
3-25-15 ju2852
DMDR Mi60 Representatives in Birmingham, Cerritos and Richardson
AVP-Cannon
CONTEST PERIOD: April 1 - 30, 2015
CONTEST SPONSOR: AT&T Mobility Sales and Service
In addition to the Compensation Plan DMDR Mi60 Representatives
have the opportunity to MAKE IT RAIN with the following Center incentives:
AT&T Next
AWARD
Center Achieves 65%+ Next
150 Award Bucks
NET REP SAT (NRS)
AWARD
Center Achieves 74+ Monthly Attainment
150 Award Bucks
DIGITAL LIFE*
AWARD
Center Achieves <37% Cancel Rate
150 Award Bucks
*Qualifier: Minimum of 35 Installed Digital Life Sales for the Month.
MAX PAYOUT: 450 Award Bucks
Results for Next based on Pulse from System XR Reporting, NRS from Trusted Advisor Scorecard, and Digital Life from the ECC Executive VP Ranking Report during the month of April 1-30, 2015.
Digital Life Installs will be paid out through May 15th, sales installed from May 16th-31st will not be awarded. Next (Smartphones & BYOD) results based off System Xr Pulse.
Incentive Team will track/fulfill monthly incentive and will submit Awards (grossed-up) for input into RewardCentral.
(http://rewardcentral.performnet.com/rewardcentral/login.do)
© 2015 AT&T Intellectual Property. All rights reserved. AT&T, the AT&T logo and all other AT&T marks contained herein are trademarks of AT&T Intellectual Property and/or AT&T affiliated companies. All other marks
contained herein are the property of their respective owners. AT&T Proprietary (Internal Use Only). Not for use or disclosure outside the AT&T companies except under written agreement.
See full disclaimers for all incentives on the “Incentive Flyer Disclaimers” document in DMDR Incentive Home page .
3-25-15 ju2852
DMDR CLM Representatives in Birmingham
AVP-Cannon
CONTEST PERIOD: April 1 - 30, 2015
CONTEST SPONSOR: AT&T Mobility Sales and Service
CLM Representatives have the opportunity to
MAKE IT RAIN when you achieve the below metrics.
WTR
AWARD
Achieve 110%+ Attainment
50 Award Bucks
30 DAY REPEATS
AWARD
Achieve 110%+ Attainment
50 Award Bucks
MAX PAYOUT: 100 Award Bucks
WTR and 30 Day Repeats from Trusted Advisor Scorecard reporting during the month of April 1-30, 2015.
Incentive Team will track/fulfill monthly incentive and will submit Awards (grossed-up) for input into RewardCentral.
(http://rewardcentral.performnet.com/rewardcentral/login.do)
© 2015 AT&T Intellectual Property. All rights reserved. AT&T, the AT&T logo and all other AT&T marks contained herein are trademarks of AT&T Intellectual Property and/or AT&T affiliated companies. All other marks
contained herein are the property of their respective owners. AT&T Proprietary (Internal Use Only). Not for use or disclosure outside the AT&T companies except under written agreement.
See full disclaimers for all incentives on the “Incentive Flyer Disclaimers” document in DMDR Incentive Home page .
3-25-15 ju2852
DMDR CLM Mi60 Representatives in Birmingham
AVP-Cannon
CONTEST PERIOD: April 1 - 30, 2015
CONTEST SPONSOR: AT&T Mobility Sales and Service
CLM Mi60 Representatives have the opportunity to
MAKE IT RAIN when your Center achieves the below metrics.
WTR
AWARD
Achieve 110%+ Attainment
75 Award Bucks
30 DAY REPEATS
AWARD
Achieve 110%+ Attainment
75 Award Bucks
MAX PAYOUT: 150 Award Bucks
WTR and 30 Day Repeats from Trusted Advisor Scorecard reporting during the month of April 1-30, 2015.
Incentive Team will track/fulfill monthly incentive and will submit Awards (grossed-up) for input into RewardCentral.
(http://rewardcentral.performnet.com/rewardcentral/login.do)
© 2015 AT&T Intellectual Property. All rights reserved. AT&T, the AT&T logo and all other AT&T marks contained herein are trademarks of AT&T Intellectual Property and/or AT&T affiliated companies. All other marks
contained herein are the property of their respective owners. AT&T Proprietary (Internal Use Only). Not for use or disclosure outside the AT&T companies except under written agreement.
See full disclaimers for all incentives on the “Incentive Flyer Disclaimers” document in DMDR Incentive Home page .
3-25-15 ju2852
DMDR SSG Representatives in Cerritos
AVP-Cannon
CONTEST PERIOD: April 1 - 30, 2015
CONTEST SPONSOR: AT&T Mobility Sales and Service
SSG Representatives have the opportunity to
MAKE IT RAIN when you achieve the below metrics.
WTR
AWARD
Achieve 110%+ Attainment
50 Award Bucks
30 DAY REPEATS
AWARD
Achieve 110%+ Attainment
50 Award Bucks
MAX PAYOUT: 100 Award Bucks
WTR and 30 Day Repeats from Trusted Advisor Scorecard reporting during the month of April 1-30, 2015.
Incentive Team will track/fulfill monthly incentive and will submit Awards (grossed-up) for input into RewardCentral.
(http://rewardcentral.performnet.com/rewardcentral/login.do)
© 2015 AT&T Intellectual Property. All rights reserved. AT&T, the AT&T logo and all other AT&T marks contained herein are trademarks of AT&T Intellectual Property and/or AT&T affiliated companies. All other marks
contained herein are the property of their respective owners. AT&T Proprietary (Internal Use Only). Not for use or disclosure outside the AT&T companies except under written agreement.
See full disclaimers for all incentives on the “Incentive Flyer Disclaimers” document in DMDR Incentive Home page .
3-25-15 ju2852
DMDR SSG Mi60 Representatives in Cerritos
AVP-Cannon
CONTEST PERIOD: April 1 - 30, 2015
CONTEST SPONSOR: AT&T Mobility Sales and Service
SSG Mi60 Representatives have the opportunity to
MAKE IT RAIN when your Center achieves the below metrics.
WTR
AWARD
Achieve 110%+ Attainment
75 Award Bucks
30 DAY REPEATS
AWARD
Achieve 110%+ Attainment
75 Award Bucks
MAX PAYOUT: 150 Award Bucks
WTR and 30 Day Repeats from Trusted Advisor Scorecard reporting during the month of April 1-30, 2015.
Incentive Team will track/fulfill monthly incentive and will submit Awards (grossed-up) for input into RewardCentral.
(http://rewardcentral.performnet.com/rewardcentral/login.do)
© 2015 AT&T Intellectual Property. All rights reserved. AT&T, the AT&T logo and all other AT&T marks contained herein are trademarks of AT&T Intellectual Property and/or AT&T affiliated companies. All other marks
contained herein are the property of their respective owners. AT&T Proprietary (Internal Use Only). Not for use or disclosure outside the AT&T companies except under written agreement.
See full disclaimers for all incentives on the “Incentive Flyer Disclaimers” document in DMDR Incentive Home page .
3-25-15 ju2852