Canlan M200 INSTALLATION MANUAL October 2015 Table of Contents Specifications ................................................................................................................ 4 Overview ........................................................................................................................ 6 RJ45 Connector and Status LEDs ......................................................................... 6 Power Input ........................................................................................................... 7 Installing the Canlan M200 Software ........................................................................... 9 Connecting the Canlan M200 to the PC..................................................................... 10 USB Connection .................................................................................................. 10 Network Connection ............................................................................................ 11 Making a Connection .................................................................................................. 12 Setup and Configuration ............................................................................................ 16 Address Configuration ......................................................................................... 16 Operational Mode ................................................................................................ 16 Remote Diagnostics ............................................................................................ 17 RS485 Serial Interface ........................................................................................ 18 IP Security ........................................................................................................... 18 Saving the Settings ............................................................................................. 19 Commands .......................................................................................................... 20 Connecting the Canlan M200 to a Control Panel ...................................................... 21 Wiring (SmartLock) .............................................................................................. 21 Wiring (CP40) ...................................................................................................... 22 Wiring (H1000) .................................................................................................... 23 Wiring (Zodiac Max) ............................................................................................ 24 IP Reset ........................................................................................................................ 25 Determining MAC Addresses ..................................................................................... 25 Windows Command Line..................................................................................... 25 Advanced Diagnostic Software ............................................................................ 26 Hardware ............................................................................................................. 27 Appendix I .................................................................................................................... 28 Troubleshooting a Connection ............................................................................. 28 Canlan M200 Installation Manual Page 2 of 29 Oct 2015 • Rev. 1.8 Copyright 2014-2015 Cansec Systems Ltd. All rights reserved. Canlan M200 Installation Manual Page 3 of 29 Oct 2015 • Rev. 1.8 Specifications Power Requirements …………………………………………………………………12VDC, 200mA Dimensions NOTE: Tech Support will only be provided where product installation guidelines have been followed. Canlan M200 Installation Manual Page 4 of 29 Oct 2015 • Rev. 1.8 Introduction The Canlan M200 network communications device provides seamless network connectivity for Cansec access control products. The Canlan M200 supports CP40, H1000, Smartlock® control panels and Zodiac Max readers. On Hurricane systems, network traffic only occurs when events or commands need to be relayed between the host and the control panels. Bandwidth is conserved through a complete implementation of the CP40 and H1000 protocol in the Canlan device. A standard network connection is provided for interfacing purposes. This allows the use of low cost Category 3 (or higher) unshielded twisted pair wiring, typically present in most LAN environments. With onboard processing and low bandwidth usage, the Canlan M200 offloads work from host software with minimal impact on shared networks. Key Features Supports RS485 communications Supports CP40 or H1000 control panels Supports SmartLock control panels Supports Zodiac Max readers Onboard communication application conserves bandwidth Minimal impact on shared networks Supports configuration using USB connection Canlan M200 Installation Manual Page 5 of 29 Oct 2015 • Rev. 1.8 Overview The Canlan M200 consists of: 6 status LEDs 3 interface connectors 1 AC adaptor plug* *an access panel's battery backup should be used (see the Power Input section) to ensure no communication drops out during an AC power failure. RJ45 CONNECTOR AND STATUS LEDS The front of the Canlan M200 houses the RJ45 interface and the status LEDs. Link Activity Power/Uid Cfg/Err RxD TxD Canlan M200 Installation Manual Page 6 of 29 Oct 2015 • Rev. 1.8 Link Network Link LED Activity Network Activity LED Pwr/Uid Power/Unit Identifier LED Cfg/Err Configuration mode/Error RxD RS-485 Data Reception TxD RS-485 Data Transmission Indicates an active connection between Canlan M200 and a switch when lit Flashes on reception/transmission of Ethernet frames Solid red when powered on. Flashes red, when instructed in config. software, to identify itself among other units Solid green indicates the Canlan M200 is in configuration mode. Flashes green to indicate the Canlan M200 is in operational error mode Flashes to indicate that the Canlan M200 receives RS-485 data Flashes to indicate that the Canlan M200 transmits RS-485 data POWER INPUT There are two options for providing power to the Canlan M200: 1. 12 VDC connector The supplied AC-DC power adapter can be plugged into the 12VDC connector on the side of the Canlan M200. 2. 12 VDC input pins The Canlan M200 can be wired via the RS485 header connector to a Cansec access control panel's 12 VDC output. Note: In either option, it is highly recommended that a battery backup is in place to prevent the unit from being reset during an AC power failure. A power outage will result in a 20-30 second loss of connectivity to the device as the unit drops into configuration mode. Normally, an installer has a proper backup battery for the access control panel so it is safe to use power from the panel. Canlan M200 Installation Manual Page 7 of 29 Oct 2015 • Rev. 1.8 USB Configuration Connector 12VDC Connector for AC/DC Adaptor IP Reset Button Device Reset Button GND 12 VDC RS485 Header(+) POS (–) NEG Connector The RS485 header connector has the following pin-outs: 1. 2. 3. 4. 5. 6. RS485A RS485B GND Reserved Reserved +12V DC Canlan M200 Installation Manual Page 8 of 29 Oct 2015 • Rev. 1.8 RJ45 Connector The RJ485 connector is used to connect to the network for communication between certain Cansec access controllers or Zodiac Max biometric readers to the host computer. It may also be used to configure the Canlan M200 via the Ethernet connection. Installing the Canlan M200 Software 1. Insert the mini CD into your computer's CD drive. 2. Go to My Computer and double-click your computer's CD drive. Canlan M200 Installation Manual Page 9 of 29 Oct 2015 • Rev. 1.8 3. Double-click Setup.exe. 4. Follow the installation instructions. Connecting the Canlan M200 to the PC For first-time configuration, a USB connection is most often used. The following information outlines how to connect the Canlan M200 to the PC using either of the following methods: USB Connection Network Connection USB CONNECTION 1. Install the USB driver from the included CD. The driver and the configuration software may also be downloaded from www.cansec.com/downloads 2. Connect the Canlan M200 to the PC using the USB data cable provided. 3. Continue to the Making a Connection section. Canlan M200 Installation Manual Page 10 of 29 Oct 2015 • Rev. 1.8 NETWORK CONNECTION Before connecting the Canlan M200 and the PC using a network connection, you must first change the host PC's IP address. 1. Go to Start > Control Panel > Network Connections. 2. Right-click on the PC's ethernet connection and choose Properties from the context menu. NOTE: Ignore wireless network adapter. Select Internet Protocol (TCP/IP) from the list and press the Properties button. 3. Write down your current settings. 4. Select Use the following IP address and enter: IP address = 10.0.0.3 Subnet Mask = 255.255.255.0 5. Click OK. 6. On the Local Area Network Properties window, click OK. Connect the Canlan M200 to the PC using the Cat5 crossover cable provided. Canlan M200 Installation Manual Page 11 of 29 Oct 2015 • Rev. 1.8 7. Continue to the Making a Connection section below. Making a Connection When you power on the Canlan M200, it will enter a 20-second configuration mode. Cfg/Err LED will be illuminated during the 20-second configuration period. You must make a connection from the configuration software to the Canlan M200 during the 20-second configuration period. If the 20-second configuration period expires before you make a connection, simply power the Canlan M200 off and then power it back on again or use the reset pin to reset the unit. This will reset the Canlan M200 and put it back into configuration mode for 20 seconds, and you can attempt another connection. 1. Go to Start > All Programs > Canlan > Launch Configuration Software. 2. Plug the 12V AC-DC adaptor into an electrical outlet, and plug it into the Canlan M200. 3. This will power on the Canlan M200 and reset the unit into a 20-second configuration mode. Wait for the Cfg/Err LED to illuminate. 4. While Cfg/Err LED is illuminated, make a connection by choosing Connect from the Canlan M200 Configuration Software main menu. Canlan M200 Installation Manual Page 12 of 29 Oct 2015 • Rev. 1.8 5. Choose your connection method: If you are using a USB connection, choose Connect via Serial Port and choose the appropriate COM Port from the drop-down menu. The COM Port number can be found by going to Control Panel > System > Hardware > Device Manager. Note: Each Canlan has its own COM port number assigned by the Windows Operating System. Canlan M200 Installation Manual Page 13 of 29 Oct 2015 • Rev. 1.8 If you are using a network connection, choose Connect via Network and enter the Canlan M200's default IP address: 10.0.0.100. If Link LED is not illuminated on the Canlan M200, a proper electrical connection does not exist between the PC and the Canlan M200. This may indicate problems with the crossover cable, Canlan M200, or host PC’s ethernet card. 6. If Cfg/Err LED is off, first power the Canlan M200 off and on again or use reset pin to reset the unit, and then choose your connection method (Step 5). 7. Press OK. 8. Once a connection is established, the configuration software will retrieve the current data from the Canlan M200. 9. The red connection icon at the bottom of the configuration software window will change to green and the message Unit Online will be displayed. Cfg/Err LED will stay on until Quit is pressed. Canlan M200 Installation Manual Page 14 of 29 Oct 2015 • Rev. 1.8 Troubleshooting Tips If a connection cannot be established, the connection icon will remain red and the status line will report Unit Offline. Verify the Canlan M200 Connection If you are using a network connection, go to Start >Run and type cmd then click OK to launch the Windows® command prompt. Type ping 10.0.0.100 and then hit the Enter key on your keyboard. If there is no reply, double-check the cable connection and/or IP settings. Try the USB Connection If successive attempts to establish a network connection are unsuccessful, try using a USB connection instead. For more troubleshooting tips, see the Troubleshooting a Connection section at the end of this manual. Canlan M200 Installation Manual Page 15 of 29 Oct 2015 • Rev. 1.8 Setup and Configuration NOTE: The following describes how to configure the Canlan M200 with firmware version 8 & 9 using Canlan Configuration software version 3.3. To utilize all advanced features of this software, the Canlan model must be M200. The software may also be used with legacy Canlans. The configuration menu is grouped into five sections: Address Configuration, Operational Mode, Remote Diagnostics, RS485 Serial Interface and IP Security. Each section reflects a group of settings that will be stored in the Canlan M200's flash memory. The configurations/settings may be backed up to a binary file for future restoration. ADDRESS CONFIGURATION The Address Configuration section defines the static IP address that will be assigned to the Canlan M200 as well as its subnet mask and gateway address in the event the host PC is on a different subnet than the Canlan M200. In most corporate environments, the specific values for the IP address, subnet mask and gateway must be obtained from the IT staff managing the network. Failure to do so could result in address conflicts and other routing errors. Enter the following information: IP Address Subnet Mask Gateway Port OPERATIONAL MODE Operational Mode The Canlan M200 supports several modes of operation designed to ease host workload and network traffic and others acting as simple Ethernet to RS485 bridges. The modes are selectable on a product basis for simplicity. Canlan M200 Installation Manual Page 16 of 29 Oct 2015 • Rev. 1.8 Choose one of the four operational modes: Hurricane SmartLock Pro & Managed Access SmartLock Pro Plus Zodiac Max Idle Auto-Disconnect The idle auto-disconnect inactivity timer drops any active host connection after a specified interval (in minutes) during which no data is transmitted or received. This option helps prevent against a hung connection with a host which has gone offline without properly closing the socket connection or other situations where packet loss may occur. Recommended Setting For SmartLock Pro/Managed Access/Plus, it is highly recommended that idle autodisconnect is enabled with a value of 1 for the duration in minutes. Idle auto-disconnect is not needed for Maestro systems, because the Maestro interface monitors the connection to ensure it is active. REMOTE DIAGNOSTICS The Canlan M200 provides a rich set of diagnostic features to assist in both the installation and ongoing maintenance of field hardware. Additionally diagnostic software is available to assist in connectivity issues between a host and a Canlan M200. See the Canlan M200 Troubleshooting section for more details. The Canlan M200 implements a set of diagnostic commands which can be issued from the Advanced Diagnostic software tool. In addition, it continues to support execution tracing at selectable detail levels via Telnet or the Advanced Diagnostic software tool. Canlan M200 Installation Manual Page 17 of 29 Oct 2015 • Rev. 1.8 Enable Remote Diagnostics The remote diagnostic interface available on port 23 can be disabled if network security is essential. Optional Password If remote diagnostics is enabled, an optional 8-character password can be entered to control access to diagnostic commands and the information they provide. RS485 SERIAL INTERFACE The Canlan M200 will be connected to the control panels using an RS485 connector. When an operational mode is chosen, the default communication parameters (baud rate, etc.) are set for the selected control panel type. These settings may be overridden by selecting the correct value. The current communication parameters are displayed below the interface selection buttons for easy confirmation. IP SECURITY IP Security is an optional security feature to allow only a certain IP address to connect to the Canlan for communication with Cansec devices. To enable this feature, simply select the check box “Only allow connections from the IP below” and enter the IP address that is allowed to connect to this Canlan. Leave the checkbox unchecked if IP Security feature is not used. Canlan M200 Installation Manual Page 18 of 29 Oct 2015 • Rev. 1.8 SAVING THE SETTINGS Choose SAVE from the commands at the bottom of the menu screen. NOTE: If you used a network connection to configure the Canlan M200, change your PC's IP address information back to the original settings. Canlan M200 Installation Manual Page 19 of 29 Oct 2015 • Rev. 1.8 COMMANDS The configuration software provides a set of command buttons for reading and writing the flash configuration as well as setting factory defaults. The buttons and their actions are listed below. Load Uploads the flash memory configuration from the Canlan M200 replacing the existing settings Save Downloads the current settings to the Canlan M200 and writes them to flash memory Version Displays the Canlan M200 firmware revision information Default Sets all parameters to their default values in the configuration software. Note: These defaults are not set in the Canlan M200 flash memory unless the Save button is pressed Backup Backs up the current configuration into a binary file. The file is stored in the same location as the Canlan M200 software Restore Restores the configuration from the binary file. Hit Save to save the restored configuration into the flash memory of the Canlan M200 Connect Initiates a connection with a Canlan M200 Quit Closes the connection with the Canlan M200 and immediately begins execution as per the selected operating mode Canlan M200 Installation Manual Page 20 of 29 Oct 2015 • Rev. 1.8 Connecting the Canlan M200 to a Control Panel The Canlan M200 may be connected to up to 16 CP40 or H1000 access control panels or up to 30 SmartLock access control panels. Refer to the SmartLock Installation Manual, the CP40 or H1000 Installation Manual for details on connecting the access control panel to the Canlan M200. WIRING (SMARTLOCK) Refer to the SmartLock installation guide for more information NOTE: The EIA RS-485 standard does not permit T-Tap or Star connections. Canlan M200 Installation Manual Page 21 of 29 Oct 2015 • Rev. 1.8 WIRING (CP40) NOTE: The EIA RS-485 standard does not permit T-Tap or Star connections. Refer to the CP40 installation guide for more information. Canlan M200 Installation Manual Page 22 of 29 Oct 2015 • Rev. 1.8 WIRING (H1000) NOTE: The EIA RS-485 standard does not permit T-Tap or Star connections. Refer to the H1000 installation guide for more information. Canlan M200 Installation Manual Page 23 of 29 Oct 2015 • Rev. 1.8 WIRING (ZODIAC MAX) NOTE: The EIA RS-485 standard does not permit T-Tap or Star connections. Refer to the Zodiac Max installation guide for more information. Canlan M200 Installation Manual Page 24 of 29 Oct 2015 • Rev. 1.8 Device Reset The RST button is used to reboot the Canlan M200. This is equivalent to power cycling it. IP Reset The IPRST button is used to temporarily reset the IP address of the Canlan M200 to the factory default setting of 10.0.0.100. This provides the user a chance to connect through this temporary IP address and find out what the IP address was previously set in its memory. Another way is to use the USB connection to connect and find out from there. 1. 2. 3. 4. Power cycle the CanLan M200 or use the reset button, RST, to reset it. Press and hold the IPRST button for 5 seconds then release it. The IP address should now temporarily reset to 10.0.0.100 for 20 seconds. Connect to the Canlan M200 using this temporary IP address 10.0.0.100 before 20 seconds has elapsed. Repeat step 1 to 4 if NOT connected within 20 seconds. 5. Once connected, record the current settings or modify and save as necessary. Determining MAC Addresses Some installations may require Canlan M200 MAC address information for switching or filtering purposes. The MAC (Media Access Control) address consists of 6 bytes typically expressed in hexadecimal format. The first 3 bytes are a manufacturer’s code and are fixed. The remaining 3 bytes are unique for each device produced by that manufacturer. The manufacture’s code for the Canlan M200 is 0090-C2 with the remaining 3 bytes different for each unit. The MAC address can be determined by one of the following methods: WINDOWS COMMAND LINE If the Canlan M200 is currently installed and operational, the MAC address can be determined using the arp command available from the command line. Open a command line window and enter the commands as shown below. Canlan M200 Installation Manual Page 25 of 29 Oct 2015 • Rev. 1.8 In this example, the Canlan M200 at IP address 10.0.0.253 has a MAC address of: 00-90-C2-C3-EB-B8 ADVANCED DIAGNOSTIC SOFTWARE From the Canlan Advanced Diagnostic Software, click on the Version button to query current configuration parameters. Canlan M200 Installation Manual Page 26 of 29 Oct 2015 • Rev. 1.8 HARDWARE If the unit has not been installed yet, the last three bytes (6 characters) are stenciled on the CPU module similar to image shown below. The MAC address is the same as the previous example: 00-90-C2-C3-EB-B8 Canlan M200 Installation Manual Page 27 of 29 Oct 2015 • Rev. 1.8 Appendix I TROUBLESHOOTING A CONNECTION Invalid Configuration If during startup, the Canlan M200 determines that the current flash memory configuration is invalid, Cfg/Err LED will flash on and off every second. The Canlan M200 will default to IP address 10.0.0.100. It is important to note the status of ACT LED (RJ45 Port Activity) if connecting through the Ethernet interface. Troubleshooting an Invalid Configuration If Cfg/Err LED is flashing, connect to it using the USB cable. Power off the Canlan M200, wait a few seconds, and power it back on again or hit the reset button. The Cfg/Err LED should stop flashing while in the 20-second configuration mode. Recheck the information entered in the configuration software and click Save. Configuration vs Host Software Host software such as Maestro, Hurricane or Smartlock Pro will be unable to connect to a Canlan M200 while an active connection exists between the Canlan M200 and the configuration software. NOTE: If you are attempting to reconfigure a Canlan M200 that has already been configured, don't enter the default IP address (10.0.0.100). Use the IP settings that were programmed into the Canlan M200 when it was configured. If you do not know the original IP settings, use a USB connection instead. Example: If the Canlan M200 has been configured with IP address 10.0.0.246 then use it for any connection instead of the default IP address 10.0.0.100. Canlan M200 Installation Manual Page 28 of 29 Oct 2015 • Rev. 1.8 Canlan M200 Installation Manual Page 29 of 29 Oct 2015 • Rev. 1.8