LOGbook
The Lufthansa Technik Logistik Magazine
News & Contracts
Five-year contract with SuperJet
International
Customer Relations
Strong logistics for small parts
Services
Interview: LTL´s customs expertise
Services
LTL at the Berlin airports
Contacts
Lufthansa Technik Logistik GmbH
Director Business Development & Sales
Martin Schamberg
Weg beim Jäger 193
22335 Hamburg
Germany
Phone:
+49-40-5070-5332
Fax:
+49-40-5070-5333
E-Mail:
martin.schamberg@ltl.dlh.de
Lufthansa Technik Logistik of America, LLC
Managing Director
Stephen Fondell
1640 Hempstead Turnpike
East Meadow, NY 11554
USA
Phone:
+1-516-296-9429
Fax:
+1-516-296-9532
E-Mail:
stephen.fondell@ltl.dlh.de
Imprint
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Ms. Manuela Siewert
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Phone:
+49-40-5070-5331
Fax:
+49-40-5070-5333
E-Mail:
manuela.siewert@ltl.dlh.de
Lufthansa Technik Logistik GmbH
Stefanie Lübcke
Marketing & Sales
Weg beim Jäger 193
22335 Hamburg, Germany
Phone:
+49-40-5070-68124
Fax:
+49-40-5070-5333
E-Mail:
stefanie.luebcke@ltl.dlh.de
Lufthansa Technik Logistik GmbH
Editor:
Stefanie Lübcke
Flightlines Hamburg
Photographs: Lufthansa Technik Logistik
Sonja Brüggemann, Gregor Schläger
Maximus Air Cargo
Björn Rolle / Berliner Flughäfen
Steven Pam / Smartshots
Layout:
Sylvia Jasmin Kraft
2.2010
Editorial
2 News & Contracts
News & Contracts 3
Logistics for SuperJet International
Five-year contract
strengthens partnership
Dear Readers,
You have known our company for
many years as a specialist for the
MRO industry. The focused orientation
on this industry requires us to have
regular exposure to the specific business models of our customers in
order to be able to develop logistics
solutions of the highest quality. To
meet these aspirations in Sales, we
have decided to optimize our organization in a way that our staff in
Product Development and in Sales
work even more closely together in
specific product teams. We are convinced that the effect of this will be to
raise still further the quality of our
services.
Originally planned as a supplement
to component support, the
Consumable & Expendable Supply
product was launched in the market
six years ago. The demand from startup airlines and established carriers
alike for tailored support in this area
is rising steadily. We have therefore
strengthened our internal coordination
to offer you further solutions for optimal material supply over and above
our integrated services in the area of
long-term all-round support.
We hope you discover this particularly competitive side of our company
in this new edition of LOGbook.
SuperJet International (SJI) and Lufthansa
Technik Logistik (LTL) have agreed on
strengthening their cooperation by signing a
five-year contract for worldwide spare parts
logistics distribution for the Superjet 100. The
contract signing took place at Farnborough
International Airshow, United Kingdom, and
follows last year’s commitment of the two
companies to form a long-term partnership by
signing a letter of intent (LOI).
Alessandro Franzoni, CEO of SuperJet
International, summarizes the advantages of
this cooperation: “LTL will support SuperJet
International’s business success by sharing
their industry leadership and huge experience
in satisfying the special needs of airlines.
Moreover, we benefit from their expertise not
only in spare parts logistics but also from their
competence to fulfil all logistic operations in
the component repair cycle, being able to
provide material management from the manufacturer to our valued customers around the
world.”
The new Sukhoi Superjet 100 is an aircraft
aimed at the continuously growing regional
aircraft market. SuperJet International expects
an increasing worldwide demand for aircraft
with 80-100 seats that offer higher flexibility
and lower operating costs. “Integrated aftersales solutions with a focus on fast and reliable material availability are a key factor to our
partners’ business success. All our processes
Supply of expendables for Maximus Air Cargo
Mr. Alessandro Franzoni, CEO of SuperJet International,
and Mr. Martin Schamberg, Director Business Development
and Sales of LTL, at the signing ceremony.
are supported by state-of-the-art IT solutions,
allowing us to integrate our business partner
seamlessly,” says Martin Schamberg, Director
Business Development and Sales of LTL.
Relying on Lufthansa Technik Logistik’s
existing worldwide network, the new partnership will take advantage of LTL’s facilities at
Frankfurt International Airport, which are
equipped with a new fully automated warehouse. At this warehouse, 800 items from the
SuperJet International component pool will be
kept in stock. Furthermore, SuperJet International’s customers can take advantage of a
dedicated AOG desk being available 24/7.
Also, the efficient IT solutions of Lufthansa
Technik Logistik and SuperJet International’s
order management system will be integrated.
Expanded long-term contract
Maximus Air Cargo, the largest all cargo airline in the United Arab Emirates, currently holding a Total Component Support
contract with LTL’s parent company
Lufthansa Technik, has extended the services received by a customized supply of
expendables by Lufthansa Technik Logistik
(LTL). Maximus Air Cargo has a fleet of
eight cargo aircraft, including various
Russian types, Turboprop transporters, and
two Airbus A300-600F aircraft which are
supported by LTL.
LTL has been supporting Maximus Air
Cargo’s highly reliable business since
October 2007 in the area of expendables
supply within the scope of the ad-hoc services. As part of the extended contract, LTL
was able to demonstrate its experience and
materials know-how for consumption planning by working with Maximus Air Cargo to
carry out an Initial Provisioning (IP) Study
that resulted in a customized inventory of
expendables. The subsequent recommendations on which expendables should be
stocked were defined in an IP list that
includes almost 400 part numbers.
The customer’s IP inventory will meet 80
percent of the material requirements for line
maintenance up to and including A-checks,
and avoid Aircraft on Ground (AOG) situations during routine operation. Furthermore,
Maximus Air Cargo can contact LTL’s customer support 24/7 all year round. This
enables non-routine material that goes
beyond the IP list to be provided at standard terms and conditions on short notice.
LTL’s support – which is oriented toward
long-term supply – allows Maximus Air
Cargo to enjoy a more intensive service
while optimizing its costs at the same time.
The customer-specific definition of part
numbers makes the airline’s purchasing
process less complex and – owing to consolidation, among other things – reduces
the overall costs for transport and logistics.
Through its extended partnership with LTL,
Maximus Air Cargo benefits not only from
the improved availability of required expendables, but also from a high degree of
planning security in terms of material supply costs.
Lufthansa Technik Shenzhen
Staying focused on core business
With the aim of making its transport
organization as efficient as possible, the
Chinese Lufthansa Technik subsidiary
Lufthansa Technik Shenzhen (LTS), an
MRO provider specialized in thrust
reversers and other aircraft components,
has entrusted LTL with optimizing its transportation. Since 2006, LTL has handled
several transports for Lufthansa Technik
Shenzhen, and is now able to apply its
logistics expertise to the entire supply chain
by procuring and managing all transport
services.
As opposed to an in-house solution –
which frequently has no standardized
Kind regards,
Martin Schamberg
Director Marketing & Sales
Lufthansa Technik Logistik LOGbook 2. 2010
Lufthansa Technik Logistik LOGbook 2. 2010
transport processes and requires investing
a lot of time and resources in the management of individual forwarders – the integration of a customer-specific set-up in LTL’s
overall network ensures a comprehensive
transport solution from a single source.
With LTL, Lufthansa Technik Shenzhen has
a single point of contact that chooses and
commissions the transport service
providers from a select group. Furthermore,
the customer benefits from the reliability of
standardized processes for its highly valuable and sensitive shipments and from significant cost savings due to the high trans-
port volume that LTL purchases on the
market. Monthly reporting and a continuous
cost and performance analysis also provide a high degree of transparency.
In addition to regular shipments from
Europe to Shenzhen and Hong Kong and
transports within Asia, LTL’s service package also includes local handling in Hong
Kong and ad-hoc shipping of thrust
reversers. With the support of LTL’s transport department in Singapore and
Shenzhen, Lufthansa Technik Shenzhen
can now fully concentrate on its core business.
4 Customer Relations
Customer Relations 5
Consumables &
Expendables Supply
Strong logistics
for small parts
Consumables and Expendables (C&E) are
small spare parts that can have a big effect. In
a worst-case scenario, even a little thing like
a missing O-ring can lead to an aircraft being
grounded, and thus cause high follow-up
costs. For an optimal supply with consumables and expendables, you need a company
with the kind of expertise that comes only with
years of experience. As the leading logistics
provider in the aviation industry, Lufthansa
Technik Logistik (LTL) offers one-stop shop
services and provides its customers with significant cost-cutting potential along with high
material availability.
Airlines that want to protect themselves against
this kind of aircraft on ground situation have several options: either they stock a large amount of
consumables and expendables, or they have a
great deal of experience in order to efficiently limit their stock to those parts that are really necessary for routine operation. Or, they take advantage of the expertise of a leading C&E provider
such as LTL for the perfect balance between cost
efficiency and availability for consumables and
expendables.
LTL’s consumables and expendables supply
services are based above all on the company's
extensive, long-term experience with the requirements of all established aircraft types as well as
its broad knowledge of materials. Just like
Lufthansa Technik itself, customers from all over
the world rely on this expertise, choosing a service that is tailored precisely to their maintenance
and overhaul requirements. As a one-stop shop,
LTL bundles consumables and expendables from
over 1,000 different suppliers and manufacturers,
and thus offers its customers a physical supply of
over 400,000 part numbers – the largest product
range of its kind in Europe. Furthermore, LTL
keeps 64,000 part numbers permanently on
stock in its own warehouses, enabling the company to satisfy most requests directly. This
enables significant time savings and increased
availability compared with the effort for an airline
of procuring these items from different manufacturers. LTL’s supply concepts also relieve the customer’s purchasing organization: additional consumables and expendables are delivered automatically when needed and can be ordered
independent of minimum order quantities. In
addition, LTL provides support for optimizing
inventory and process costs for on-site supply.
Lufthansa Technik Logistik LOGbook 2. 2010
In each and every case, the customer airline and its individual needs
take center stage.
Initial Provisioning Study
In addition to the physical supply of materials, highly qualified LTL
employees provide the customer with consulting services for the wide
range of consumables and expendables on offer. These consulting
skills are reflected in LTL’s Initial Provisioning (IP) Study, during which
consumables and expendables experts work out customer-specific
inventory concepts with the aim of reaching the highest possible
material availability at low carrying and logistics costs.
An IP study can be requested for a wide variety of reasons, depending on the customers business model. In the past, start-up airlines such as Virgin America, for example, have used LTL’s expertise
to define the basic equipment for their line maintenance, while
Uzbekistan Airways requested an IP study to support the phase-in of
a new aircraft type. But airlines such as Arkefly and Jetairfly that want
to change their MRO providers and set up their own line maintenance have also made use of LTL’s consulting skills for consumables
and expendables. Furthermore, an IP study can help both airlines
and MROs in optimizing their individual inventory strategies.
Within LTL’s service structure for consumables and expendables, a
custom-fit scope of services can be selected that will help customers
devise an efficient material management strategy tailored precisely to
their needs. For this purpose, LTL has developed three C&E service
levels that accommodate different customer requirements.
Value in ad-hoc supply
As an entry-level service and sole ad-hoc product, LTL’s C&E services are aimed at customers who want to cover their routine or AOG
material requirements ad-hoc without entering into a binding agreement with LTL. This service product is available to customers with or
without an existing contract with Lufthansa Technik.
Advantages:
•
Fast and easy supply
•
Individual minimum order quantities
•
One-time purchases without a binding contract
•
Customer support with 24/7 AOG service
Optimized costs
Customers such as the Polish MRO-provider GTL-LOT choose to
receive consumables and expendables support from LTL at no longterm fixed costs. A convenient one-stop shop solution, this service
level enables aircraft operators to streamline their procurement
processes and allows their respective purchasing departments to
purchase C&E materials at favorable terms and conditions. Together
with the customer, LTL’s experts compile a so-called positive list of
high-priority part numbers that are needed for maintenance and
overhaul work on the customer’s fleet. The list consists of part numbers that are relevant to AOG situations or have a fast mover status,
for example. The customer can then purchase the materials in the
positive list at particularly favorable prices using standard LTL
processes. Requests that go beyond the defined spectrum are supplied at standard conditons.
Please continue on page 6 >
Advantages:
•
Attractive purchasing conditions and easy ordering processes
•
Planning reliability through long-term material price list
•
Customer support with 24/7 AOG service
Lufthansa Technik Logistik LOGbook 2. 2010
Interview
“Resolving cost
disadvantages”
Jule Hostmann, who is responsible for C&E product
sales at LTL, explains why a great deal of logistic competence is required for consumables and expendables in particular.
LOGbook:
Consumables and
expendables are
small parts with a
seemingly small
value. Yet they’re
an important topic
for airlines.
Why is that?
Hostmann:
Precisely because
the parts themselves are not very
valuable, the associated logistics
costs are disproportionately high –
which is why they
are at the heart of
airlines' efforts to
increase efficiency.
If you buy individual part numbers from different suppliers, there’s not much
you can do to change this ratio. But our C&E product effectively resolves this cost disadvantage for our customers and
at the same time ensures a high degree of supply security.
LOGbook: What are the other advantages of support
by LTL as a one-stop shop for consumables and
expendables?
Hostmann: In terms of manufacturers, the market for consumables and expendables is fairly monopolistic. This can
make it difficult for some operators, such as start-up airlines
or those with small fleets, for example. These customers, in
particular, can rely 100 percent on the market strength of
the Lufthansa Technik Group – to which LTL belongs – and
its good relationship to around 1,000 manufacturers.
LOGbook: Why is long-standing experience so important to building up an inventory of consumables and
expendables?
Hostmann: In our experience, aircraft operators only
need about ten percent of all existent part numbers to meet
90 percent of the C&E requirements for their fleet. LTL can
draw on its extensive experience to offer expert consulting.
We are able to make recommendations for routine supply
with a high degree of certainty, so that operators don’t waste
their money on stocking unnecessary parts. And LTL also
assists its customers with non-routine supply, for example in
the case of an AOG situation.
6 Customer Relations
Customer Relations 7
Logistics for LTQ Engineering
New consignment store in Melbourne
Lufthansa Technik Logistik (LTL) has
concluded the challenging implementation of a new consignment store for LTQ
Engineering (LTQ) in Australia. LTL used
its know-how to optimize the logistics
processes in a way that will help make
material inventories significantly more
transparent over the entire supply chain.
Guaranteed availability
Market observers note that more and
more customers are interested in guaranteed material availability. This highest
service level satisfies this need for supply
security. Start-up airlines in particular are
intent on making their materials management structures as lean as possible from
the start, but established airlines and
MRO companies are also interested in
the way LTL’s complete C&E support
solution can optimize their costs even
more.
The German-Turkish airline SunExpress,
for example, only recently decided in
favor of this product. Within the framework of this C&E solution, LTL assumes
the full long-term responsibility for planning, ordering and supplying all C&E
part numbers for the customer. Since
LTL’s consumables and expendables
experts take care of material control, airlines are able to focus more closely on
their core business. It is also possible to
make regular use of LTL’s services within
the framework of a Total Material
Operation (TMO) or Total Component
Support (TCS) contract with Lufthansa
Technik.
As a joint venture between Lufthansa
Technik and Qantas, LTQ overhauls various
engine types by General Electric and CFM
International for several international airlines. Within the scope of the engine overhauls contracted by Lufthansa Technik,
the engine parts are dismantled, cleaned
and inspected at LTQ’s headquarters in
Melbourne. In the next step, they are sent
to Lufthansa Technik’s engine shops in
Hamburg and Berlin for repair. From there,
the process takes them back to Melbourne
where the engines are reassembled.
Previously, LTL was already responsible for
material warehousing in Hamburg and
Berlin, and for all transports between
Australia and Germany.
With the aim of further reducing turnaround times for engine overhauls and
optimizing the necessary logistics lead
times in this complex set-up, LTL applied its
considerable expertise to optimizing the
transport concept and warehousing in
Australia. The logistics experts in Hamburg
implemented a consignment store that
enables LTQ’s employees to take the
required materials directly from the new
warehouse in Melbourne as needed.
Lufthansa Technik maintains ownership of
the materials until they are removed from
the store by an LTQ employee.
For the logistic implementation of the
Advantages:
• Complete service-package with
on-site supply by LTL
• Lower process complexity and cost
optimization
• Planning reliability through logistics
flat rate and long-term material
price list
• Customer support with 24/7 AOG
service
No matter which C&E service level a
customer chooses, LTL’s declared goal is
to meet every customer’s C&E material
needs with a high degree of availability
while keeping the associated logistics
costs to a minimum. With a consumables and expendables solution from
LTL, customers can rely on a service
provider that will use its many years of
experience in the aviation industry to
successfully avoid costly delays or even
AOG situations resulting from missing
parts for maintenance and repairs.
Lufthansa Technik Logistik LOGbook 2. 2010
Lufthansa Technik Logistik LOGbook 2. 2010
new consignment store, two fundamental
tasks had to be carried out: LTL not only
organizes the successive relocation of
more than 2,000 part numbers from the
material warehouses in Hamburg and
Berlin-Schönefeld to the new, 570 square
meter large warehouse in Melbourne, but
also took responsibility for adapting the IT
systems and defining the logistics process-
es. With the new consignment store, LTL
contributes to reduced turnaround times
and high material availability on site.
Consignment Store
Consignment stock is stock legally owned
by one party, but held by another.
Ownership of consignment stock items is
passed only when the stock is used.
Services 9
8 Services
“Smart, fast transports”
Extremely diversified, maximum simplification of
customs processes, the highest possible customs
status, and highly automated and fast clearing – these
are some of the most notable characteristics of LTL’s
Customs Service department. An interview with Frank
Görtz, Director International Trade, on LTL’s strengths
and the challenges it faces with respect
to customs and international trade.
LOGbook: Most people probably
associate the word “customs” with the
controls passengers go through when
arriving at an international airport. But
what does that term actually mean in
the context of LTL’s world-leading
spare parts logistics?
Frank Görtz: I’ll throw out a few figures
to give you an impression of the scale of
our operations. Every year, we move
goods with a customs value of over 12
billion euros (15 billion US dollars) for our
customers. Last year, we handled over
900,000 customs clearances and, in
terms of export control, dealt with 4,500
consignments of dual-use products. We
have a global presence and experience
with customs in 30 countries. And all this
is handled by one small department with
about 25 employees.
LOGbook: How does LTL manage to
differentiate itself in the market?
Frank Görtz: We do much more than
the typical customs department of a carrier that simply transports things from A to
B. We’re extremely diversified – we have
a strong footing in both customs clear-
ance and export control, and we function
as a center of competence for international projects. Our strengths become evident
particularly when you look beyond the
global or international perspective –
which is where many customs-related
processes seem fairly straightforward –
and start dealing with the actual work on
a national level. This aspect of our cooperation with customs authorities – that
is, when we deal with the specific requirements of individual countries at this level
of detail – is where the advantages of LTL
make a real difference. Here, LTL has the
experience and consulting skills to stand
out by a mile from the competition.
LOGbook: What do customers
appreciate most about LTL’s customs
expertise?
Frank Görtz: Customers value the fact
that we’re an extremely reliable partner.
As a strategic logistics partner of
Lufthansa Technik and other leading businesses in the aviation industry, we understand the requirements of airlines and
MRO companies very well and are able
to solve even the most difficult problems
quickly and effectively. We transport huge
volumes, both in terms of value and the
number of parts, and this includes the full
spectrum – from the smallest screw to an
entire aircraft. We’re also extremely fast
and have an incredibly low stop rate – in
fact, for LTL there is practically no delay
from goods clearance in Germany. In
today’s fast-moving business world, our
customers really depend on this. And
they’re also 100 percent sure that we
won’t make any mistakes and will try to
avoid unnecessary customs duties for
them wherever possible.
LOGbook: What role does LTL's
international presence play here?
Frank Görtz: Our relationship with the
customs authority in Germany is characterized by long years of good relations
and a high level of trust, and through our
work for the Lufthansa Technik Group and
our involvement with various associations
and work groups, we’re also well-represented internationally and stay on top of
current developments. That means that
our organization is ideally positioned to
meet the many different national customs
Lufthansa Technik Logistik LOGbook 2. 2010
requirements. Our European sites, such as
the one in Malta, enable us to make the
most of our opportunities on a European
level, just like our subsidiary Lufthansa
Technik Logistik America allows us to
address local conditions in the United
States, for example by employees on site
becoming accredited customs brokers.
LOGbook: What’s the best demonstration of LTL’s reliability in customs work?
Frank Görtz: That we’re considered
especially reliable can be seen from the
fact that we’re allowed to make use of all
the simplifications available within customs
legislation in order to help our customers.
In this respect, we’re always one step
ahead of the requirements. As an example,
LTL was the first company in Germany to
be certified to use a new electronic customs procedure based on proprietary software. This procedure has been required for
exports from EU countries to other countries since July 1, 2009, but we were certified in spring 2009, three months before
the effective date.
I’d also like to point out that, for two
years now, we’ve had the highest possible
status a company can have according to
customs legislation: that of an Authorized
Economic Operator or AEO. This status is
proof of the high level of trust LTL enjoys
due to its high security standards and reliable processes over the years. The AEO
seal grants LTL specific simplifications, for
example faster approval processes, fewer
customs checks for goods and documentation, and fewer data records when issuing
advance notifications for imports and
exports. An AEO qualification has proven to
be a quality characteristic all over the
world, particularly in the logistics sector
(see infobox).
LOGbook: What influence do the level
of automation and IT systems have on
the speed of customs clearances?
Frank Görtz: LTL has advanced customs
clearance processes to the extent that 85
percent of all imports are basically handled
automatically. Only very few processes still
need to be completed manually, for example because data is missing. A very intelligent system of rules and a matching IT
infrastructure make this possible. The average transport carrier needs a lot more
work time than we do. And the result is that
we move shipments smart and fast, just
like our corporate claim says.
LOGbook: What are the challenges
facing LTL’s International Trade department in the future?
Frank Görtz: Over the past few years,
customs authorities have started focusing
more closely on security. The customs
authority in the U.S., for example, is now
called Customs and Border Protection. We
therefore expect that we’ll have to deal
more and more with issues that aren’t really customs problems in the traditional
sense, they’re security problems. But our
AEO certification will undoubtedly be helpful in this respect too – after all, we have
full status, which means not just for customs, but also for security issues.
Beyond that, a standard IT structure for
members of the EU would be very welcome. That would enable us to perform
customs clearances for all of Europe centrally from Hamburg. LTL is already actively
preparing itself for this centralization today.
Facts & Figures
LTL Customs Service
Staff: 25
Location: Hamburg, Germany
Customs clearances: approx. one million shipments/year
Total goods value: approx. 10 billion euros/year
Export control: approx. 1,600 relevant shipments/year
We take an active role in many associations in Europe, are building up contacts all
over the world and networking our business in a way that enables us to continue
providing our customers with effective solutions in future.
Authorized Economic Operator
Easy customs processes with AEOs
Since the beginning of 2008, European
companies are able to apply for the status of Authorized Economic Operator
(AEO). In spring 2008, Lufthansa Technik
Logistik was one of the first companies in
Europe to receive this AEO status, proving that LTL and all its sites in Germany
meet the stringent requirements of the
customs authorities.
Companies that are successful in obtaining AEO certification are particularly reliable and trustworthy in the eyes of the
EU’s customs authorities. As a result,
these companies are entitled to apply
simplified processes and can therefore
improve their own customs clearance
processes. Alternatively or additionally,
companies can choose to be examined
for security, which enables them to simplify their security checks as well.
The AEO status is recognized in all EU
member states for an unlimited period,
and the certification enjoys a good reputation internationally owing to the high
demands that must be fulfilled to
acquire it.
www.ltl.aero
www.ec.europa.eu/taxation_customs
Meet us at...
Exhibitions and Events with
Lufthansa Technik Logistik in 2011:
Lufthansa Technik Logistik LOGbook 2. 2010
Asian Aerospace
March 8-10, 2011
Hongkong
10 Services
Services 11
Copyright: Björn Rolle / Berliner Flughäfen
LTL at the Berlin airports
Business is booming in Berlin
Berlin is one of the four main
logistic hubs of Lufthansa Technik
Logistik (LTL) in Germany. With its two
logistics centers at the airports BerlinTegel (TXL) and Berlin-Schoenefeld
(SXF), LTL offers its customers the
full range of logistics services – from
warehouse and transport management
to the supply of consumables and
expendables. Once the construction
of the new Berlin Brandenburg International airport (BBI) is completed, LTL
will merge its current warehouse locations there, hence all signs pointing
to growth for LTL’s operation in
Germany’s capital city.
LTL’s success at the Berlin airports is
closely linked to recent historical events –
more so than at any other LTL location in
the world. Until German reunification,
Berlin-Schoenefeld airport was the maintenance center for the entire Interflug fleet
of the then German Democratic Republic.
In September 1990, Lufthansa took over
the airline and its nearly 450 employees.
Since then, Lufthansa Technik has turned
the location into an internationally renowned aircraft maintenance center. Here,
some 20 kilometers south of Berlin’s city
center, Lufthansa Technik today offers
maintenance and repair services for
Boeing 737 and Airbus A320 aircraft.
LTL at Berlin-Schoenefeld
In 1998, LTL assumed responsibility for
all logistics services in Schoenefeld that
had previously been provided by
Lufthansa Technik’s central materials division. Today, the portfolio includes the full
range of spare parts logistics for on-site
aircraft maintenance and overhauls,
including the management of spare parts
within the closed-loop repair process. As
part of this process, spare parts are identified and sent to repair shops specified
by the customer. Furthermore, LTL takes
care of same-day incoming goods handling, transit inspections, the preparation
of all shipping and customs-related documents, import duty and export handling,
the handover of consolidated shipments
to their respective carriers, dangerous
goods handling and professional warehousing. LTL’s services are closely interlocked with the ground maintenance
planning of Lufthansa Technik’s maintenance centers, so that they can be efficiently supplied with the optimum in
materials. This enables LTL to provide
seamless support even for logistically
challenging projects such as the cabin
refurbishment program that is currently
taking place as part of a G-check.
One can get an impression of the level
of growth at Berlin-Schoenefeld by looking at the employee numbers. Ten years
ago, a maximum of fifteen employees
worked at LTL’s facility, but today LTL
Berlin-Schoenefeld has a staff of thirty
working in shifts to ensure material supply, among other things. The volume of
incoming goods has also steadily
increased, not least because of the establishment of Lufthansa Technik’s tube and
duct workshop, the world’s only independent workshop for the repair of
engine tubes and ducts.
Lufthansa Technik Logistik LOGbook 2. 2010
LTL at Berlin-Tegel
Business is also good at Lufthansa
Technik’s location at Berlin-Tegel (TXL),
now in its twentieth year of business, and
that means growth for LTL, too. This facility
likewise became part of the Lufthansa family after German reunification in 1990. LTL
came on board in 2001, with around ten
employees now working in the logistics
center’s operations department, which specializes in station supply (line maintenance) for ongoing flight operations. In
particular, this requires work shifts to cover
both day and night operations and the
management of the tool crib for Lufthansa
Technik’s mechanics. Through its rapid
reaction time and efficient solutions to
operational problems and customer
inquiries, LTL has proven to be an indispensable partner for Lufthansa Technik
and other companies located at Tegel.
count MRO providers and other companies among its customers: examples
include MTU and time:matters, a company
that specializes in courier and same-day
logistics.
When the construction of the capital
city’s airport Berlin Brandenburg International (BBI) in Schönefeld has been
completed, the two current LTL sites will be
merged in time for the opening mid-2012.
Lufthansa Technik expects the business to
grow further. “Demand for MRO services in
Berlin will increase significantly through the
construction of BBI. And LTL will certainly
be able to benefit from this development,“
says Dr. Reinhard Paul, Regional Director
Branch Berlin, confidently. LTL sees great
opportunities for growth in Berlin and is
working intensively to be ready for the
future.
Business today and tomorrow
In the first few years, Lufthansa Technik
was LTL’s main customer at both locations,
but the direct customer business has
picked up since then, with airlines such as
Condor Berlin, Germanwings, Eurowings,
Lufthansa CityLine and Germania joining
Lufthansa Technik in the customer base.
And Lufthansa Technik Logistik can also
LTL at Berlin’s airports
Lufthansa Technik Logistik LOGbook 2.2010
Founded SFX: 1998, TXL: 2001
Warehouse area (SXF/TXL): 1,500/400 m²
Staff (SXF/TXL): 30/10
Material movements in 2009:
24,500 admissions into warehouse
43,500 retrievals from warehouse
14,500 incoming goods