CDE #41534 RADIO INTERFERENCE and FCC Enforcement By Katherine Reynolds PSC | apcointl.org hy is it so imperative to maintain your radio system and FCC license? There are many very important answers to this question. 40 Maintaining a radio system that is consistent with your FCC authorized licensed parameters is fundamental to ensuring clear communication for you and other licensed operators. Successful and uninterrupted communications for first responders and the public safety sector is vital to the safety of the workforce as well as to the general public. Radio frequency interference can easily transform a dangerous situation into a fatal one. It is important to remember that the FCC mandates that the spectrum is shared, and all licensees are expected to work together to help mitigate any interference, regardless of whether your radio system is causing the interference or you are receiving interference from another source. As outlined in the FCC’s rule section §90.173(b), “licensees of stations suffering or causing harmful interference are Maintaining a radio system that is consistent with FCC authorized licensed parameters is fundamental to ensuring clear communication. of generating, and being affected by, radio frequency interference. APCO has a Memorandum of Understanding (MOU) in place with the FCC to help streamline the resolution process of interference complaints in the land mobile communications industry. There are specific processes in place to handle the resolution of such interference cases, but if the offending party is non-compliant, the case can then be referred to the FCC’s Compliance and Enforcement Bureau for further review and enforcement action. Its primary role is to implement the rules and regulations designated by the FCC, and to protect the land mobile communications spectrum environment from non-complaint licensees and unlicensed operators. According to Public Notice DA 15-967, the FCC is currently in the process of streamlining its method of handing interference complaints. One of the goals is to improve response time and ensure that interference complaints are handled as quickly and efficiently as possible. expected to cooperate and resolve this problem by mutually satisfactory arrangements.” When first responders cannot effectively communicate, conditions can quickly worsen into hazardous and life-threatening situations. While safety is a primary concern, there are a number of other factors to consider. For example, operating outside of licensed parameters may cause unwanted, and often harmful, interference. It can also invite hefty FCC fines and result in unfortunate injuries or fatalities due to the interruptions in communication. The potential for radio frequency interference is always present. However, by maintaining your system to proper specifications, and operating within your licensed parameters, you will significantly reduce the probability Proper maintenance of your radio system can provide many benefits for your agency. These benefits include: avoiding substantial FCC fines, extending the life of your equipment by keeping it in optimal condition and minimizing interference to other essential public safety communication systems. There are a variety of ways to implement proper maintenance of your radio system. Some of these can include completing physical inspections to ensure the equipment is clean and free of dust and other debris, and ensuring the correct frequencies, emissions and power levels are programmed into your equipment. Preventative maintenance can also alleviate the expense of replacing or repairing equipment, and avoid the testing that may be needed to resolve an interference complaint. If your radio system isn’t properly maintained, there are a wide range of adverse outcomes. These can include poor system performance, generating interference for other licensed agencies, and many more. If your equipment breaks down during a critical time to communicate, it not only creates a huge inconvenience but can also reduce the level of productivity and increase the threat for devastating incidents. Proper radio system maintenance also includes keeping your PSC | July/August 2016 MAINTAINING YOUR RADIO SYSTEM 41 license up to date, even if it is time consuming or inconvenient for you to do so. STAYING CURRENT WITH YOUR FCC LICENSE Maintenance of your FCC license is also extremely important if you want to stay in compliance with FCC rules and regulations. If you make changes to your system and fail to modify your license to reflect those changes it can open the door to substantial FCC fines and may contribute to an erroneous database that FCC certified frequency coordinators consistently rely on for successful coordination of other systems. When coordinators use a database that is not completely accurate due to improperly documented system changes, this can cause coordination results to be flawed. Consequently, keeping your license up to date affects not only you and your radio system, but also affects other licensees and the integrity of the coordination process. There is another aspect of properly maintaining your FCC license, of which unfortunately many agencies are unaware. This involves what is referred to as the FCC’s build out/construction or coverage requirements. Under these requirements, licensees must provide certification to the FCC when they have become operational on the frequencies and parameters granted on their license. This requirement might be applicable whether those parameters were granted as the result of a new license or a modification to an existing one. This “build out” requirement was implemented in an effort to prevent licensees from hoarding frequencies, which is against FCC regulations. Generally, you must be operational on the frequencies and parameters granted on your license within one year of the license grant date. Otherwise, if you are not operational and have not filed the required build out notification by the deadline date, the license will automatically enter into a “Termination Pending” status, and will eventually be terminated by the FCC. If this occurs, you will no longer be authorized to transmit on the frequencies listed on your terminated license. You will be required to reapply for the frequencies and complete the frequency coordination process again. The risk of another agency taking over those frequencies is also a very real possibility. Should this occur, you will not only have to apply for frequency coordination again, but you will also have to re-program your equipment with the newly assigned frequencies and new call sign. This can be a very costly and time-consuming endeavor and, depending on the size of your system, can be a substantial setback in your agency’s budget. APCO’S MOU WITH THE FCC 0LVVLRQ&ULWLFDO&DOO5HFRUGLQJDQG(YDOXDWLRQ IRU1*35DGLRDQG,3'LVSDWFK PSC | apcointl.org $GYDQFHG)HDWXUHVLQFOXGH%URZVHUEDVHG ,QVWDQW5HFDOODQG,QFLGHQW5HFRQVWUXFWLRQ 0RELOH5HSOD\DQG*HR'LYHUVH$UFKLYLQJ 42781070_Eventide.indd ZZZHYHQWLGHFRPPXQLFDWLRQVFRP 1 1/22/16 5:12 AM Nearly 20 years ago, the FCC entered into an MOU with APCO to provide assistance in resolving public safety-related interference complaints. This MOU gives the land mobile communications industry a sense of ease in knowing that APCO will work diligently to ensure that the public safety radio systems across the nation will be intensely protected from radio frequency interference that is caused by unlicensed or non-compliant users. APCO’s goal is to provide expert assistance with handling and resolving interference cases, while mitigating the number of licensees who intentionally or unintentionally corrupt the spectrum environment. APCO’s local advisors play a vital role in the research and resolution of an interference complaint. They offer local knowledge and expertise in public safety communication and are a key part of what we do here at APCO. While handling an interference complaint, APCO’s local advisors are tasked with tracking down the interfering party, confirming that all parties involved are in fact operating according to licensed parameters, and offering various recommendations in an effort to resolve the interference issue. If APCO’s local advisors are unable to determine the source of interference or if another radio user is uncooperative, the case can then be forwarded to the FCC’s Enforcement Bureau for further review and determination. APCO’s MOU has proven to be beneficial to the FCC and the public safety community because it promotes compliant radio system operations. It also contributes to the protection of critical radio communications that are essential to the everyday tasks for which our public safety agencies are responsible. FCC ENFORCEMENT BUREAU The FCC’s Enforcement Bureau implements the rules and regulations outlined in the Code of Federal Regulations, and they routinely impose hefty fines for operating outside of licensed parameters. The bureau is also responsible for handling interference complaints within the land mobile communications industry. The issues they handle can range from complaints regarding the lighting or marking of antenna structures to violations of technical rules. The bureau is currently working on improvements in the way that they process and handle an interference complaint. Its goal is to improve response time and handle complaints in a more efficient manner, as well as to provide consistency and transparency in the process. The bureau is still working out the specifics of how the complaint process will be implemented. Part of this enhancement will involve the bureau issuing automatic updates on the status of an interference complaint, and allowing the licensee to automatically receive the most current information on their interference case. Although these enhancements to the complaint process are still being developed, the land mobile communications industry can rest assured in knowing that the bureau is diligently working toward a complaint escalation process that will streamline the procedure. This will enable interference complaints to be handled in a timely manner while keeping the licensee informed on the progress of the bureau’s resolution. The radio frequency spectrum has become increasingly crowded, resulting in reduced frequency availability and higher probabilities that interference to your radio system will occur. Protecting the spectrum environment is extremely important to APCO, and we do our best to ensure this protection through very stringent and precise coordination procedures. To help mitigate interference issues in the land mobile radio community, please be attentive to properly maintaining your radio station license, equipment and system parameters. We all are aware of the importance of uninterrupted communications for police, fire and other emergency responders. Please do your part by keeping your license up to date and ensuring that you are operating in accordance to your licensed parameters. • Katherine Reynolds is a Licensing Specialist with APCO-AFC where she is responsible for handling public safety interference complaints as well as every aspect of FCC radio licensing. Her knowledge in FCC rules and regulations, interference resolution procedures, and universal licensing system features allows her to provide professional guidance to public safety agencies. Learn to Lead Discover APCO’s Leadership Programs THE ROAD TO LEADERSHIP STARTS HERE REGISTERED PUBLIC-SAFETY LEADER The RPL Program is designed for individuals interested in developing a solid foundation of management and supervisory skills necessary for successful PSAP operations. It focuses on the skills needed to manage people and small teams. Learn more at www.apcointl.org/rpl THE BEST LEADERS NEVER STOP LEARNING PSC | July/August 2016 The CPE Program is designed to elevate professionalism, enhance individual performance and recognize excellence in the public safety communications industry. It is focused on the skills and attributes necessary to lead organizations. Learn more at www.apcointl.org/cpe Graduates receive professional designations recognized industry-wide. Stop by the APCO Pavilion to learn more about these programs. 820019_Editorial.indd 1 30/06/16 3:24 am 43 CDE EXAM #41534 1. What FCC rule section states “licensees of stations suffering or causing harmful interference are expected to cooperate and resolve this problem by mutually satisfactory arrangements?” a.§90.162(b) b.§91.173(b) c.§90.173(c) d.§90.173(b) 2. The FCC’s Compliance and Enforcement Bureau’s primary role is to implement the rules and regulations designated by the FCC, and to protect the land mobile communications spectrum environment from non-complaint licensees and unlicensed operators. a.True b.False 3. What public notice talks about the FCC’s plans to streamline the resolution process for interference complaints? a. DA 15-967 b. PN 15-967 c. DA 15-966 d. DA 14-966 4. Benefits of properly maintaining your radio system can include avoiding substantial FCC fines, extending the life of your equipment by keeping it in optimal condition, and minimizing USING THE CDE ARTICLES FOR CREDIT TOWARD APCO RE-CERTIFICATION(S) Each CDE article is equal to one credit hour of continuing education 1.Study the CDE article in this issue. 2.Answer the test questions online or on the exam page from the magazine article (photocopies are not required). 3.List the CDE article information on the Continuing Education Reporting form included with your recertification documents, when you submit for renewal. PSC | apcointl.org Questions? Call us at 1-888-APCO-9-1-1 (1-888-272-6911) 44 You can now access the CDE exam online! To receive a complimentary certificate of completion, you may take the CDE exam online. Go to http://apco.remotelearner.net/login/index.php to create your username and password. Enter “CDE article” in the search box, and click on “2016 Public Safety Communications Magazine Article Exams,” then click on ”enroll me” and choose “Radio Interference & FCC Enforcement (41534)” to begin the exam. Upon successful completion of the quiz a certificate of achievement will be available for download/printing. interference to other essential public safety communication systems. a.True b.False 5. Proper radio system maintenance includes keeping your license up to date but only when you have time or it is convenient for you to make those changes to your license. a.True b.False 6. Hoarding frequencies is allowed by the FCC. a.True b.False 7. Generally, you must be operational on the frequencies and parameters granted on your license within______________of the license grant date. a. Nine months b. One year c. Six months d. Two years 8. What will happen if your license is fully terminated due to failure to meet the required buildout requirement? a. You will be required to apply for a license renewal with a waiver request b. You will be required to apply for a petition for reconsideration to bring the license back to an active status c. You will be required to reapply for the frequencies and complete the frequency coordination process again d. None of the above 9. While handling an interference complaint, APCO’s local advisors are tasked with: a. Tracking down the interfering party b. Confirming that all parties involved are in fact operating according to licensed parameters c. Offering various recommendations in an effort to resolve the interference issue d. All of the above 10: The radio frequency spectrum has become increasingly crowded, resulting in: a.Reduced frequency availability and higher probabilities that interference to your radio system will occur b.Reduced frequency availability and lower probabilities that interference to your radio system will occur c.Increased frequency availability and higher probabilities that interference to your radio system will occur d.Increased frequency availability and lower probabilities that interference to your radio system will occur IF YOU WOULD LIKE TO USE THE CDE ARTICLES FOR ANYTHING OTHER THAN APCO RE-CERTIFICATIONS AND NEED A PRINTED COPY OF THE CERTIFICATE: Complete the written exam and submit the following: 1. Answer the exam questions online, and fill out the Ordering Information section below. Photocopies are acceptable, but please don’t enlarge them. 2. Mail to: APCO Institute 351 N. Williamson Blvd. Daytona Beach, FL 32114 3. 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