Implementation + Rollout of EBusiness Suite in 13 entities at
Dr. Sulaiman Al Habib Medical
Group (HMG),Kingdom of Saudi
Arabia
Background
 HMG is one of the largest providers of comprehensive healthcare services in the
MENA; as it is currently operating 14 Medical Facilities across Saudi Arabia, UAE
and Bahrain, including 7 Hospitals and 6 Medical Centers and developing one of
the largest private medical cities in Saudi Arabia.
 Dr. Sulaiman Al Habib Medical Group is committed to bringing the most
advanced medical technology available, attract highly qualified and distinguished
medical professionals reflecting their focus on quality services and commitment
towards providing premier healthcare services to our valued patients.
Number of Employees : 8000+
Number of Users : 500+
Project Outline
Modules Implemented
Hardware Platform :
(a) Server Make - HP Blade System
(b) Database Version: RDBMS 11g R2
(c) Applications Version: 12.1.3
Operating System : Redhat Linux 6
Project Kick Off Date : 15-Jun-2013
Project Go Live Date : 16-Mar -2014
• Oracle Financials : AP, AR, GL,
CM, FA, AGIS
• Oracle SCM : Purchasing ,
Inventory
• Oracle HCM : Core HR , Payroll
Resource Details
Evosys Resource Details
Client Resource Details
Project Manager : 1
Project Manager : 1
Functional Consultant : 6
Technical Consultant : 1
Technical Consultant : 3
DBA : 1
Solution Architect : 2
Functional Consultant : 3
DBA : 1
13 Business Entities of HMG
Business Organization
Location
Abbreviations
Business Functions
Dr. Sulaiman Al Habib Medical
Riyadh
HMG Holding
Corporate Body Managing /Helping Financially &
Group Services Holding Co.
Dr. Sulaiman Al Habib Medical
Operationally to entire HMG Group Hospitals
Riyadh
HMC – Olaya
OPD Clinics
Riyadh Surgical Hospital Co.
Riyadh
Surgical Hospital
Fully Operational Hospital
Al Mustaqbal Company for
Riyadh
Maternity Hospital
Maternity Hospital, having partner owned 50%
Rayan Hospital for Healthcare Co.
Riyadh
Rayan Hospital
Fully Operational Hospital
Dr. Sulaiman Abdulaziz Al Habib
Riyadh
Home Health Care
A company providing specialized healthcare services.
Center Co.
Establishing Hospitals
for Healthcare Co.
13 Business Entities of HMG Contd…
Asharq Alawsat Pharmacies Co.
Riyadh
ME Pharmacy
A Company having major operations of centralized
procurement and distribution and Sales of pharmacy,
Cosmetics & General items and operating various
Qassim
Qassim Hospital
outpatient pharmacy geographically distinct locations.
A Fully operational Hospital
Riyadh
Takhassusi Hospital
A Fully operational Hospital
Dubai
Dubai Clinics
A Medical Center
Bahrain
HMG Bahrain
A Medical Center
Dr. Abdul Aziz Ibrahim Al-Ajaji
KSA &
Ajaji Dental
A Group of dental clinics operating across kingdom of
Saudi Arabia and Dubai.
Medical Group for Dental
Dubai
Al Mokhtabarat Diagnostic Medical
Riyadh
MD Lab
An advance laboratory wholly owned by HMG
Buraidah Al Takhassusi Hospital for
Healthcare Co.
Al Gharb Al Takhassusi Hospital For
Healthcare Co.
Dr. Sulaiman Al Habib Medical
Center FZ – LLC
Dr. Sulaiman Al Habib Medical
Group Services Holding Co. Foreign Branch
Co.
Integration with Third Party Software
SCM Integration:
Following interfaces were built between Oracle Inventory Module and HMG’s Hospital
Information system for patient dispensation to have fully integrated and accurate
inventory management system.
1) Inbound Issue to patient, 2) Return from Patient, 3) Receipt from central store /Branch
4) Transfer/Issue to Other Branch, 5) Item Master Interface, 6) Unit Of Measure Master
Interface, 7) Sub-Inventory/Location Interface
Financial Integration:
Following interfaces were built between Oracle AP, GL and AR Modules with Hospital billing
system in order to achieve a completely integrated billing solution.
1) Customer Interface, 2) GL Interface, 3) Invoice Creation, 4) Receipt Creation,
5) Receipt application to Invoice, 6) Receipt Number outbound 7) Refund to patient
Integration with Third Party Software Contd…
HRIS Integration:
1) Integration was built to transfer Job and Position information to HMG’s in-house system
for PRF Processing, 2) integration was built to receive applicant information from HMG’s
in-house system to Oracle HRMS as an Employee.
Pharmakon Integration:
1) Integration for Validations 2) Integration for Deductions
CAT Integration:
1) Integration for transferring employees’ attendance information to oracle OTL Module for
correct Overtime calculation.
Business Problems
 Unmanageable existing In-house system
 Manual Accounting entries for all transactions
 Lack of Internal Control for basis Procure to Pay and Revenue Cycle
 Decentralized databases for various entities and functional areas
 Non-Integrated processes requiring lot of manual efforts and reconciliation processes
 Required a Standardized ERP System in order to Plan for IPO
Challenges
 Strict Time Lines for Implementation with the KSA Visa Rules Changed
 Go Live expectation along with Interface
 Delay in Deliverables Sign-offs
 Two Vacations (Ramadan, Hajj) falling during the Project Life Cycle
which were affecting the efficiency of effort put in
 Lengthy Quality Assurance Process and multiple iterations for testing
SIT (System Integrated )
Solutions
Below are some of Key Solutions which were provided to HMG over and above with
the Seeded Features of Oracle, which will improve HMG business process a lot :
 Real Time Integrations between HIS System and Oracle for correct
recording of Inventory movement with its accounting impact.
 Well developed and fully automated integrations between Hospital
Billing system and Oracle in order to have correct recording of revenue
 Dynamic Min-Max Item Planning
 Multiple Discount and its auto calculation on Quotation and PO forms
 ISO Return at Purchased Price
 Maintaining Loan Schedules in System
 Custom forms for Recording of LC and LG Transactions
Business Benefits Delivered
Key Benefits
 Standardized and trustworthy Accounting and Transaction recording System for
entire organization.
 Streamlines process for recording of business Transactions across different entities.
 Automatic Charging of Intercompany charges for inventory transactions between
various entities.
 Charging and settlement of Intercompany accounting through the system.
 Consolidated Summary Reports with Drill down to Transaction Level, resulting in
reduced Dependency on Other Operations for Information.
Business Benefits Delivered Cont…
Key Benefits
Individual as well as consolidated reporting for various Business Entities.
Automated accounting for All Financial transaction for all functional area of
SCM, FIN & Payroll.
Implementation of Internal control through the system over Procure to Pay cycle
Centralized Database across various functional areas and various Entities.
Fully Integrated Interfaces for all functional areas reducing the requirement for
reconciliation as well as manual Intervention.
Value Addition by Evosys
 Implementation of Additional Modules such as Advance Global Intercompany
system (AGIS), E business Tax even though was not part of original scope.
 Reports and Alerts provided from Other Client: 23 Reports & 7 Alerts.
 Evosys applied its expertise of Interfaces in other health care clients and
through which were able to achieve a more mature solutions for interfaces.
 Focused on increasing the system Usage through which reduced the manual
processes as well as manual paper work.
 Even though project was of strict timelines Evosys provided scope for
performing full fledge KUT, UAT and SIT for Integrations.
Critical Success Factors
 Reduced time spent for compiling, reconciling, and consolidating data from fragmented
ERP systems.
 Experienced Consultants:
o With Good System Knowledge
o Dedicated and Die-Hard Efforts
o High Patience Level
 Educated Client Key User Base and IT Team
 Support and Quick Response from Offshore Team
 Followed Solution Design Approach with Matured CRP1
 Utilized Solutions/Reports/Alerts from Other Client
Methodology Used
We followed Solution Design approach as proposed by OUM – Oracle Unified
Methodology
Contract Signing
High Level Analysis
SDA I – Solution Design Architecture I
SDA II – Solution Design Architecture II
SIT – System Integrated Testing
KUT – Key User Training
UAT – User Acceptance Testing
Go Live
Questions?
Thank You
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Evolutionary Systems Pvt. Ltd.
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Tel : +91 79 30233300, 30233301
Fax : +91 79 30233399,
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