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Multi‐Year Accessibility Plan – St. Hilda’s Towers Inc. Accessibility for Ontarians with Disabilities Act (AODA) Overview WiththegoaltomakeOntarioaccessibleby2025,theOntariogovernmentpassedtheAccessibilityforOntarianswith
DisabilitiesAct(AODA)in2005.TheregulationsassociatedwiththeAODA's"IntegratedAccessibilityStandards"requirethat
St.Hilda’sTowersInc.establish,implement,maintain,anddocumentamulti‐yearaccessibilityplanwhichoutlinesthe
organization'sstrategytopreventandremovebarriersforpersonswithdisabilitiesandtomeetitsrequirementsunderthe
Act.
St.Hilda’sTowersInc.iscommittedtomeettheaccessibilityneedsofpersonswithdisabilitiesinatimelymannerandto
complywithAODAandallofitsstandards.Thismulti‐yearplanoutlinesSt.Hilda’sstrategytopreventandremovebarriersto
addressthecurrentandfuturerequirementsoftheAODA.
InaccordancewiththerequirementssetoutintheIntegratedAccessibilityStandards,St.Hilda’sTowersInc.will:
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Postthemulti‐yearaccessibilityplanonitswebsiteandwithintheHome;
Providethisplaninanaccessibleformat,uponrequest;and
Reviewandupdatethisplanatleastonceeveryfiveyears.
Formoreinformationortocontactus,pleasevisitwww.sthildastowers.comOrcallusat416‐781‐6621
Multi‐YearAccessibilityPlan–St.Hilda’sTowersInc.
AccessibilityforOntarianswithDisabilitiesAct–IntegratedAccessibilityStandards(“IAS”)
Part1–GeneralRequirements
EstablishofAccessiblePolicies
1a.Develop,implementandmaintainpoliciesgoverninghow
theorganizationachievesorwillachieveaccessibility
throughmeetingtherequirementsundertheaccessibility
standardsreferredtointhisRegulation.
Actions
Newpoliciesdevelopedandavarietyof
existingpoliciesamended.
b.Statementoftheorganizationscommitmenttomeeting
whataccessibilityneedsofpersonswithdisabilitiesina
timelymanner.
Aseparatedocumentcreated
“IntroductionandStatementof
Commitment”.
c.Prepare one or more written documents describing the policies
and make the policies publicly available and provide them in an
accessible format upon request
AccessibilityPlans
2a.Establish,implement,maintainanddocumentamulti‐
yearaccessibilityplan,whichoutlinestheorganizations
strategytopreventandremovebarriersandmeetits
requirementsunderthisRegulations.
AvailableonourwebsiteandAODA
bulletinboardwithinorganization.
b.Posttheaccessibilityplanonthewebsite,ifany,and
providetheplaninanaccessibleformatuponrequest.
c.Reviewandupdatedtheaccessibilityplanatleaseonce
everyfiveyears
Training
3.Providetrainingontherequirementsoftheaccessibility
standardsreferredintheIASandtheHumanRightsCodeas
Status/DueDate
Complete
Complete
Ongoing
Multi‐yearAccessibilityPlandeveloped
andpostedontheCompany’swebsite.
InProgress
Itwillbeprovidedinanaccessibleformat
uponrequestandwillbereviewedand
updatedatleastonceeveryfiveyears.
In
Progress/Ongoing
Trainingprogramcomplete.
Employees/volunteersorother
appropriatestaffmemberswillreceive
Complete
(DueJanuary1,
2014)
itpertainstopersonalswithdisabilitiesto:
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Allemployeesandvolunteers
Allpersonswhoparticipateindevelopingthe
organizationspoliciesand
Allotherpersonswhoprovidegoods,servicesor
facilitiesonbehalfoftheorganization
trainingassoonasisfeasible.AODAwill
beaddedtoorientationforappropriate
staff/volunteers.
Wewillkeeparecordofthetraining
provided,includingthedatesonwhichthe
trainingisprovidedandthenamesofthe
individualstrained.
Part2‐InformationandCommunicationStandards
Feedback
4.Ensureprocessesforreceivingandrespondingtofeedback Feedbackprocesscreatedandpostedon
shallensurethattheprocessesareaccessibletopersonswith companywebsite.RefertoAODA
disabilitiesbyprovidingorarrangingforaccessibleformats CustomerServiceStandardsPolicy.
andcommunicationssupports,uponrequest.
AccessibleFormatsandCommunicationSupports
5a.Uponrequestprovideorarrangeforaccessibleformats
Determineaccessibleformatand
communicationsupportoptionscanbe
andcommunicationsupportsforpersonswithdisabilities.
providedinatimelymanner.Update
 Provideinatimelymannerthattakesintoaccountthe training,orientationpoliciesand
proceduresaccordingly.Postprocesson
person’saccessibilityneedsduetodisability;and
 Provideatacostthatisnomorethantheregularcost websiteandAODABulletinBoard.
chargedtootherpersons
InProgress
(DueJanuary,
2015)
DueJan1,2016
b.Consultwiththepersonmakingtherequesttodetermine
thesuitabilityofanaccessibleformatorcommunication
support
c.Notifythepublicabouttheavailabilityofaccessibility
formatsandcommunicationsupports.
EmergencyProcedure,planorPublicSafetyInformation
6.Uponrequestprovideinanaccessibleformatorwith
appropriatecommunicationsupports,theorganizations
Wherefeasibleanduponrequestweare
committedtoprovidingcustomersand
emergencyprocedures,plansorpublicsafetyinformation
thatitmakesavailabletothepublic.
clientswithpubliclyavailableemergency
informationinanaccessibleformatthat
bestsuitstheirneeds.
Wewillalsoprovideemployeeswith
disabilitiesindividualizedemergency
responseinformationwhennecessaryand
updateaccordingly.
AccessiblewebsiteandWebContent
7.Ensurethewebsiteandwebcontentconformwiththe
WorldWideWebConsortiumWebContentAccessibility
Guidelines(WCAG)2.0:
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LevelA
LevelAA
Part3‐EmploymentStandard
RecruitmentGeneral
8.Everyemployershallnotifyitsemployeesandthepublic
abouttheavailabilityofaccommodationforapplicantswith
disabilitiesinitsrecruitmentprocess.
NewWebsiteiscompliantwithLevelA.
Complete
Majorrevisionstoexistingwebsitewillbe
compliantasworkingthecostintothe
annualITbudgettoensurecompliance.
Ongoing
Noticewillbeaddedtowebsite,
applicationcorrespondence,application
forms,employeesstandardshandbook
andorientationprocedure.
Recruitment,AssessmentorSelectionProcess
9.Duringrecruitmentprocess,notifyjobapplicants,when
Noticewillbeaddedtowebsite,
theyareindividuallyselectedtoparticipateinanassessment applicationcorrespondence,application
orselectionprocess,thataccommodationsareavailableupon forms,employeesstandardshandbook
requestinrelationtothematerialsorprocessestobeused
andorientationprocedure.
10.Iftheselectedapplicantrequestsanaccommodation,the Managers/supervisorsshallusethepolicy
employershallconsultwiththeapplicantandprovideor
forcreating”individualaccommodation
arrangefortheprovisionofasuitableaccommodationina
plans”(“IAP”)
mannerthattakesintoaccounttheapplicant’saccessibility
needs.
(DueJanuary1,
2021)
InProgress
(DueJanuary1,
2016)
InProgress
(DueJanuary1,
2016)
Complete,on‐
going
NoticetoSuccessfulApplicants
11.Whenmakingoffersofemployment,notifythesuccessful
applicantofitspoliciesforaccommodatingemployeeswith
disabilities.
InformingEmployeesofSupports
12.EveryEmployershallinformitsemployeesofitspolicies
usedtosupportitsemployeeswithdisabilities,including,nut
notlimitedtopoliciesontheprovisionofjob
accommodationsthattakeintoaccountanemployees
accessibilityneedsduetodisability.
13.Employersshallprovidetheinformationrequiredunder
thissectiontonewemployeesassoonaspracticableafter
theybeginemployment.
14.Employersshallprovideupdatedinformationtoits
employeeswheneverthereisachangetoexistingpolicieson
theprovisionofjobaccommodationsthattakeintoaccount
anemployeeaccessibilityneedsduetodisability.
AccessibleFormatsandCommunicationSupportsfor
Employees
15.Uponrequest,consultwithanemployeetoprovideor
arrangefortheprovisionofaccessibleformatsand
communicationsupportsforinformationneededtoperform
employeesjobandinformationgenerallyavailableto
employeesintheworkplace.
WorkplaceEmergencyResponseInformation
16a.Provideindividualizedworkplaceemergencyresponse
informationtoemployeeswhohaveadisability,ifthe
disabilityissuchthattheindividualizedinformationis
necessaryandtheemployerisawareoftheneedfor
accommodationduetotheemployee’sdisability.
b.Ifanemployeewhoreceivesindividualizedworkplace
emergencyresponseinformationrequiresassistanceand
Noticeaddedtoofferletters.
InProgress(Due
Jan1,2016)
Communicationtoallstaffduringannual
AODAstaffeducationin‐serviceonjob
accommodations,materialchangeto
policiesandproceduresinemployee
standardshandbook.
Informationaddedtonewemployee
orientation,hirepackagesaswellas
employeestandardsbooklet.
Updateemployeesasneeded.
InProcess
(DueJan1,2016)
InProcess
(DueJan1,2016)
DueJanuary1,
2016
Updatepolicyandincorporateinto
trainingasappropriate.
DueJanuary1,
2016
Requirementwillbeincorporatedinto
Safety/EmergencyResponsemanualsand
newemployeeorientationpolicies,staff
in‐services.
Completed,on‐
going.
withtheemployee’sconsent,theemployershallprovidethe
workplaceemergencyresponseinformationtotheperson
designatedbytheemployertoprovideassistancetothe
employee
16c.Reviewtheindividualizedworkplaceemergency
responseinformationwhen:
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IAP’spolicyhasbeendeveloped,willbe
incorporatedintorelatedpolicies,
proceduresandemployeetrainingas
required.
Willdeveloppoliciesandproceduresany
relatedformstoensurecompliance.
Updatetraining,employeeorientationand
employeestandardshandbookas
required.
InProgress
Theemployeemovestoadifferentworklocation;
Theemployee’soverallaccommodationneedsor
placearereviewed;and
Whentheemployerreviewsitsgeneralemergency
responseinformation
DocumentedIndividualAccommodationPlans
17.Developandhaveinplaceawrittenprocessforthe
developmentofdocumentedindividualaccommodation
plansforemployeeswithdisabilitiesthatincludesallofthe
considerationssetoutinSection28(2)and(3)oftheIAS.
ReturntoWorkProcess
18a.Developandhaveadocumentedareturntowork
processemployeeswhohavebeenabsentfromworkduetoa
disabilityandwhorequiredisability‐related
accommodationsinordertoreturntowork.
b.Ensurethereturntoworkprocessoutlinesthestepsthe
employerwilltaketofacilitatetheemployeesreturntowork
andthatisusesdocumentedindividualaccommodation
plans,ifany.
PerformanceManagement
19.Takeintoaccounttheaccessibilityneedsofemployees
withdisabilities,aswellasindividualaccommodationplans
whenapplyingperformancemanagement.
(DueJanuary1,
2016)
DueJanuary1,
2016
Reviewcurrentprocesskeepingindividual DueJanuary1,
accommodationplaninmindandreviseas 2016
necessary.
CareerDevelopmentandAdvancement
20.Takeintoaccounttheaccessibilityneedsofemployees
withdisabilities,aswellasanyindividualaccommodation
plans,whenprovidingopportunitiesforcareerdevelopment
andadvancementtoemployeeswithdisabilities.
Redeployment
21a.Takeintoaccounttheaccessibilityneedsofemployees
withdisabilities,aswellasanyindividualaccommodation
plans,whenredeployingemployeeswithdisabilities.
DesignofPublicSpacesStandards:Redeployment
22.Ensurethatconstructionand/orredevelopmentofpublic
spacescoveredbytheIAScomplieswithapplicable
accessibilityrequirements.
Reviewcurrentprocesskeepingindividual DueJanuary1,
accommodationplaninmindandreviseas 2016
necessary.
Reviewcurrentprocesskeepingindividual
accommodationplaninmindandreviseas
necessary.
Lookatredesigningthemainreception
deskinDufferinTower.
DueJanuary1,
2016
DueJanuary1,
2017