FACILITIES • SECUR ITY • TECHNOLOGY • BUSINESS
June 2014 / webCPM.com
RENOVATING DATA CENTERS
UPDATING OUTDATED COMPUTING SPACES
WHAT ABOUT OUTSOURCING?
CONSIDERING THE IMPACT
OF CONTRACT SERVICES
ZERO-WASTE INITIATIVES
MOVING BEYOND RECYCLING
INTO REDUCTION,
REUSE AND MORE
SPECIAL SECTION
CAMPUS FURNITURE
AND EQUIPMENT
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Campus Scene
IN T HE SPOT LIGH T
New Dining Hall for Texas
A&M–Corpus Christi
IN EARLY 2013, THE TEXAS A&M SYSTEM BOARD OF REGENTS APPROVED
the addition of a new dining hall project to Texas A&M University–Corpus Christi’s
capital plan. Previously, students selected among dining options distributed across
campus, but do not have access to a traditional dining hall.
Kirksey was selected to design the single-story, 20,000-square-foot dining facility
for the university. The dining hall will serve 325 to 450 students and provide a variety
of seating options. Located near the heart of campus, the space will include indoor/
outdoor seating that encourages students to gather, socialize and relax.
The facility is expected to open Fall 2014.
Vassar Digitizes
Einstein Collection
Sinclair Corporate
College to Open in Ohio
The Vassar College Libraries at Vassar
College in Poughkeepsie, NY, have launched
the Albert Einstein Digital Collection, an
online version of the college’s prized collection of the famed scientist’s papers. The
entire collection has been digitized for open
access and ease of use, including zoom-in
and full-text search capabilities.
Available at einstein.digitallibrary.
vassar.edu, the online papers provide
robust access to materials for Einstein
scholars and new researchers alike.
The Sinclair Community College
Board of Trustees of Sinclair Community College in Dayton, OH, recently
announced that they are approving $1.1
million in funding to support the launch
of a new Sinclair Corporate College in
southern Montgomery County, OH. The
new Corporate College would focus on
the needs of major employers in the
information technology, data analytics
and cybersecurity fields.
Ask the Expert
This Month
Furniture
How do we select
furniture for
Active Learning?
CHANGING TEACHING METHODS ARE ALSO
driving changes in classroom design and furniture. Traditional lectures are being replaced
with a more “Active Learning” model. Creating
these collaborative team environments can
seem a little overwhelming when these methods and technologies are evolving so quickly.
Furniture selection should be the least of
your worries as we all strive to improve the
learning process.
You should begin by choosing products that
are “technology-ready.” I often hear these Active
Learning spaces defined as “high-tech,” “lowtech” or “no-tech.” The functions or classifications
of these rooms can change from semester to
semester. If your furniture is technology-ready,
your purchase will be risk-free. Although you may
be furnishing “low-tech” classrooms today, make
sure all of the tables include built-in wire management trays for future upgrades. Also, we advise
pre-drilling grommet holes, which can be used
for adding tabletop power, data and USB charging
for mobile devices. These simple features will
safeguard your investment for many years.
In addition to being technology-ready,
I strongly recommend selecting a product
that is “technology-neutral.” For example,
collaborative and team tables often include
switching technology, which allows small
groups with laptops to share a large display.
If your campus likes Extron, Crestron or any
other switching manufacturer, cutouts can be
provided for easy installation.
Beware of manufacturers offering custom
proprietary solutions. This technology is changing
fast and these systems are quickly becoming obsolete. Over the past 18 months we have watched
the industry go from VGA to HDMI to wireless.
In summary, keep it simple to save money
and prepare for the future.
Frank Kolavo is president of Computer
Comforts, Inc. He can be reached at frank@
computercomforts.com or 281/535-2288.
{ CONT. ON PAGE 8 }
JUNE 2014 / COLLEGE PLANNING & MANAGEMENT
3
Contents
VOLUME 17 ISSUE 6 | JUNE 2014
On the Cover
17 Renovating
Legacy Data
Centers
Retrofitting existing campus computing spaces allows institutions to grow
with future technology needs.
17
28
BY ROBERT STEIN, AIA, LEED-AP
Columns
6
10
12
14
16
66
32
37
Departments
Features
[ BUSINESS ]
[ TECHNOLOGY ]
32 Don’t Throw That Away
24 Converging
Colleges and universities are involved in a
number of reduce-reuse-recycle initiatives
as they travel the path to becoming zerowaste. BY SHERRIE NEGREA
Expert advice for facilities managers on understanding and managing integrated technology and building management systems.
37 Let It Go
Administrators need to weigh the pros and
cons, and consult the experts, when considering outsourcing campus services.
BY AMY MILSHTEIN
[ SAFETY & SECURITY ]
28 Dressing Up in
Editor’s Note
Recruit & Retain
Safety & Security
Emerging Technology
Facilities
Trends in Green
Network Services
3
3
8
61
Campus Scene
Ask an Expert
Hot Tips
Facility Focus
BY RANDY TRITZ AND L. WILLIAM NATTRESS III
SPECIAL SECTION
41 Campus Furniture
& Equipment
CAMPUS
FURNITURE &
EQUIPMENT
Furnishing for
Flexibility
Don’t Be Afraid
to Ask (Your Students)
Questions
page 42
page50
Furnishing & Equipping
Student Spaces
page 54
Your ID Badge
Tennessee State University has added
smart card ID badges for all to their campus safety efforts. BY MICHAEL FICKES
PHOTO © PAUL JOHNSON
41
From flexible furnishings for active
learning to taking
into account what
students want, this
section offers insights
to creating effective
learning environments.
Products
59
63
63
64
Supplier Spotlights
Case History
Product Showcase
Advertiser Index
[ COVER PHOTOGRAPH ]
James B Hunt Jr. Library, North Carolina State
University, Raleigh. Photo © Jeff Goldberg / Esto
© Copyright 2014 by 1105 Media, Inc., All rights reserved. Printed in the U.S.A. Reproductions in whole or part prohibited except by written permission. Mail requests to “Permissions Editor,” c/o College Planning & Management, 9201 Oakdale Ave., Ste. 101, Chatsworth, CA 91311.
College Planning & Management (ISSN 1523-0910) is published monthly by 1105 Media, Inc., 9201 Oakdale Avenue, Ste. 101, Chatsworth, CA 91311. Periodicals postage paid at Chatsworth, CA 91311-9998, and at additional mailing offices. Complimentary subscriptions are sent
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Agreement No: 40612608. Return Undeliverable Canadian Addresses to XPO/RRD Returns: P.O. Box 201, Richmond Hill, ON L4B 4R5, Canada.
4
C OLLEGE PLANNING & MANAGEMENT / JUNE 2014
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CEILING & WALL SYSTEMS
5/9/14 3:35 PM
Editor’s Note
T HE VIE W FROM HERE
WEBCPM.COM
Renovating
Higher Education
The cover story this month is about
renovating, repurposing and rebuilding to keep
up with ever-changing facility needs. A look at
the bigger pictures tells us that it is not just our
facilities that are in need of renovation. It is the
entire higher education system.
Over the past decade a number of factors —
economics, politics, demographics, globalization,
competition, technological advances and a new breed of student —
have forced us to take a serious look at the current structure of higher
education. Along with the rising cost of an education and high unemployment/underemployment rates of current graduates comes more
scrutiny about “gainful employment” and the value of higher education.
The goal for many is no longer an ivy-league education, but instead
access to online coursework, community college programs and even the
training programs of large corporations. Higher education as we knew
it no longer fills the needs of today’s tech-savvy student body; students
that depend on alternative ways to find information and communicate.
Following are some initiatives that are renovating, repurposing and
rebuilding our current higher education system.
MOOCs — While MOOCs (massive open online courses) may not be
the answer, or even a substitute, there is no question that they are revolutionizing higher education worldwide and starting the conversations that
must be had. A low-cost/no-cost alternative, they provide access to many
students that would otherwise be underserved or go unserved due to cost.
Flexible Options — The University of Wisconsin’s Flexible Option program is a portfolio of self-paced, competency-based degree
and certificate offerings designed to meet the needs of adult students
with some college and no degree. Progress toward a degree is based
on assessments of key competencies determined by UW faculty,
not seat time in a classroom or traditional online instruction. The
program is personalized, self-paced and affordable.
Community College Degrees — Traditionally offering two-year
and shorter-term technical degrees, 21 states now allow community
colleges to also confer bachelor’s degrees. High-demand majors such
as teaching and nursing, as well as limited access to four-year universities in rural areas, has driven this movement. A growing number
of community colleges are looking to drop “community” from their
name in order to upgrade their image and become more relevant in
the eyes of prospective students and future employers. CPM
Volume 17, Issue 6
Editorial
EXECUTIVE EDITOR/PUBLISHER Deborah P. Moore
EDITOR-IN-CHIEF Jerry Enderle
MANAGING EDITOR Shannon O’Connor
ASSISTANT EDITOR Brandon Barrett
STAFF WRITERS Michael Fickes, Ellen Kollie, Sherrie Negrea,
Amy Milshtein, Paul Abramson
ART DIRECTOR
Art
Laurie Layman
Editorial Advisory Board
DIRECTOR, NATIONAL INSTITUTE FOR PUBLIC SAFETY RESEARCH AND TRAINING Shad U. Ahmed
EXECUTIVE DIRECTOR, SCUP Jolene Knapp
EXECUTIVE DIRECTOR, AASHE Paul Rowland
PAST PRESIDENT, FLAPPA Michael G. Steger
EXECUTIVE DIRECTOR, ACUHO-I Sallie Traxler
Advertising/Sales
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PRESIDENT & CHIEF EXECUTIVE OFFICER Neal Vitale
SENIOR VICE PRESIDENT & CHIEF FINANCIAL OFFICER Richard Vitale
EXECUTIVE VICE PRESIDENT Michael J. Valenti
VICE PRESIDENT, FINANCE & ADMINISTRATION Christopher M. Coates
VICE PRESIDENT, INFORMATION TECHNOLOGY & APPLICATION DEVELOPEMENT Erik A. Lindgren
VICE PRESIDENT, EVENT OPERATIONS David F. Myers
CHAIRMAN OF THE BOARD
Jeffrey S. Klein
Security, Safety and Health Group
PRESIDENT & GROUP PUBLISHER Kevin O’Grady
GROUP CIRCULATION DIRECTOR Margaret Perry
GROUP MARKETING DIRECTOR Susan May
GROUP WEBSITE & WEBINAR ADMINISTRATOR Marlin Mowatt
Reaching the Staff
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C OLLEGE PLANNING & MANAGEMENT / JUNE 2014
2009
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GU
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Campus Scene
HotTips
This Month
Clocks
Choosing the Right
Timekeeping System
YOUR CAMPUS PROBABLY HAS CLOCKS IN
every room. But do they all display the same time?
A synchronized timekeeping system isn’t a
one-size-fits-all solution. Here’s how to determine which may be best for your campus.
What is your building type? In an existing
structure, power access points may be limited,
and extending an existing wired system can
be expensive. Battery-operated WiFi network
clocks may be ideal; they receive a regular time
sync signal from your network server. Their
staggered wake times to retrieve a time signal
avoid any slowdown of your WiFi network.
In new construction, a wireless clock system
will save you the most time and money since there
is no need for cabling to each clock. Power over
Ethernet (PoE) clocks are a great option if powered
Ethernet cable is available throughout the facility.
What is your budget? Whether you want a
wireless system that controls your clocks and
building systems, a traditional wired system or a
simple way to tell time, the initial design phase
allows you to plan your system based on your
priorities. Costs can range from $15 to $200 per
clock, depending on your building’s size, connectivity options and installation needs.
What are your installation needs? Most clocks
have a hanger bracket or keyhole for mounting.
However, wired and wireless systems may require
more. PoE clocks need a powered Ethernet drop
close to the clock location; if your existing wired
clock system has a back box, it needs the correct
hanger bracket. Wired clocks require AC wiring.
For a wired and wireless clock system with
a master clock, an electrician may be needed
if signal circuits are used to integrate bells,
intercoms or other building equipment with
the clock system.
Knowing your answers to these questions
when considering timekeeping options will
help you be more informed and save you
money — and time.
Dieter Pape is president of American Time
(www.atsclock.com). He can be reached at
dpape@atsclock.com or 800/328-8996.
8
IN T HE SPOT LIGH T
{ CONT. FROM PAGE 3 }
The college will be housed in leased
space, and the Sinclair investment will
be paid back over a period of 10 years.
The new location will be home to flexible
classroom space and a Cyber-Physical
Lab that will connect through autonomous technology to the Automotive
Technology program and the forthcoming National UAS Training and Education Center, both of which are housed on
Sinclair’s Dayton Campus.
The new college is targeted for opening in November.
Responsible Business
Initiative Launched
at Boise State
The College of Business and Economics
(COBE) at Idaho’s Boise State University
has announced the launch of its Responsible Business Initiative (RBI) that will
intensify the college’s focus on business
ethics, responsibility and sustainability.
The mission of RBI is to build the
commitment and capacity of students,
faculty and the community to understand and manage responsible business
issues, including the ethical dimensions of business, responsibilities to
stakeholders beyond shareholders, and
a focus on long-term value creation
and sustainability. RBI will provide
a platform for teaching, research and
community engagement and seek innovative collaboration at the intersection of
business, education and society.
Learn more at http://cobe.boisestate.
edu/rbi.
Florida Memorial University Welcomes SEED
School to Campus
The SEED School of Miami and
Florida Memorial University (FMU),
Miami Gardens, recently announced
a partnership that will bring SEED’s
proven 24-hour, college-preparatory
education model to South Florida sixthgraders in a unique college setting. This
C OLLEGE PLANNING & MANAGEMENT / JUNE 2014
August, 60 students will live and learn
on the FMU campus, with close supervision from SEED teachers, counselors and
other faculty.
SEED is a 24-hour-a-day, five-day-aweek learning environment for students
from sixth through twelfth grade, with
campuses currently in Washington, DC
(est. 1998) and Baltimore (est. 2008).
Students complete a rigorous academic
and personal development curriculum
that prepares graduates for college
success. About 90 percent of SEED
graduates at SEED’s existing schools
enroll in college, with over 60 percent
of these students having completed, or
continuing to pursue, undergraduate or
graduate degrees in college.
This will be the first SEED school
located on a college campus.
USC Breaks Ground on
New Dance Center
A groundbreaking ceremony for the
$43-million, 55,000-square-foot Glorya
Kaufman International Dance Center
on the University of Southern California (USC) campus in Los Angeles was
held in April. The three-story red-brick
facility will be home for the new USC
Kaufman School of Dance.
This world-class facility will house a
studio performance space, five medium
and small dance studios, a dance wellness center, dressing rooms, space for
future classrooms and offices for faculty
and administrators. There will be a large
collaborative space for dance majors to
use on the third floor.
The building’s architect is William
Murray, AIA, principal at Pfeiffer Partners Architects, Inc. of Los Angeles.
The Collegiate Gothic-inspired
WEBCPM.COM
building is scheduled to be completed in
time to welcome the first cohort of students
at USC Kaufman in Fall 2015.
Wake Forest to Launch
Groundbreaking Study
Wake Forest University in WinstonSalem, NC, will become the first institution
of higher education to systematically and
comprehensively research student and
alumni well-being along multiple dimensions — including social, health and career
outcomes — over time.
Designed to measure well-being among
students while they are on campus and
then track them for several years after they
graduate, the longitudinal study will create
a tailored set of measures for colleges and
universities to use to determine how the
overall college experience affects student
and alumni well-being.
In addition to determining the key measures of holistic well-being for students,
the researchers will then take the next step
to gather data on how college well-being
transitions to career and life well-being
and other post-graduation outcomes.
The Reynolds American Foundation
has pledged more than $1 million to support the development and implementation
of the new study.
Plans are to develop the survey measures this year and pilot the study in 2015.
the life-sciences industry through a workforce needs and curriculum analysis, and
identifying the most feasible facility option
for enhancing the education and training
of MCC Biotechnology students.
The proposed facility, to be located on
the on MCC’s Lowell campus, will include
a combined lecture room and laboratory,
a Class 10,000 clean room, gowning area
and prep room. The project will significantly expand the capacity of Middlesex
to prepare its students in the best possible
way to meet the workforce needs of the lifesciences industry. CPM
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New Biotech Facility
Middlesex Community College (MCC),
with campuses in Bedford and Lowell,
MA, has been awarded a $3-million capital
grant from the Massachusetts Life Sciences
Center (MLSC) for the purpose of building
a new biotechnology facility to replace the
college’s current, outdated facility.
Comprehensive planning for the new
facility was completed with the assistance
of a planning grant from the MLSC and
MCC funding. The multi-phase planning
process included conforming the current
and emerging workforce skills required by
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JUNE 2014 / COLLEGE PLANNING & MANAGEMENT
9
Recruit & Retain
You’re In!
Customizing college acceptance letters.
C
OLLEGE APPLICANTS who once learned of their fate
through a fat or thin envelope are increasingly getting digitized, personalized or otherwise enhanced acceptance letters.
By hitching acceptance notifications to social media campaigns
or committing to more personal missives, colleges aim to help new
students form immediate relationships with faculty and peers and
generate excitement about stepping onto campus.
Sealing the Deal
“The admit packet is supposed to be representative of the institution’s personality,” says Brigid Lawler, dean of admissions at Marlboro College in Marlboro, VT. “It should make the applicant want
to accept their admission, pay their deposit and get totally psyched
about the school they have chosen. In essence, it is a ‘deal sealer.’”
In January, Marlboro College began including a journal in
its acceptance package. Each page is printed with musings on
academics, student life or community from current students —
in their own handwriting — and newly accepted students are
encouraged to add their own thoughts.
“We want to share something very close to our hearts. Community,
writing and sharing thoughts or feelings are part of who we are at the
core,” says Director of Marketing and Communications Matthew Barone.
Admitted students are welcomed to Lebanon Valley College
(LVC) in Annville, PA, with a welcome package, including a Dutchman (the school’s mascot) magnet and a logo folder emblazoned
with the message “You’re In!”
“There are added costs to this packet — folders, magnets and
assembly are more expense than a standard letter. But the results
we see on social media every day are telling of the success,” says
Emily Summey, director of Media Relations at LVC.
“Students will follow us (on social media), potentially start following their classmates and faculty members and increase their online
engagement with LVC as a result of that first Tweet or Instagram showing the world that they’ve been accepted. This has huge value for us.”
Social Media Matters
York College of Pennsylvania has also recognized the value of
social media engagement by creating a Storify “selfie” campaign
this year. It asks accepted students to take a self-portrait with their
acceptance letter and post it to Facebook, Instagram or Twitter.
The hashtagged posts then appear on a Storify page, giving new
students an early opportunity to connect.
Siena College in Loudonville, NY, has gone a step further,
awarding prizes to some students who post “selfies” with their
acceptance letters.
10
C OLLEGE PLANNING & MANAGEMENT / JUNE 2014
“Generally speaking, we’re still in the traditional letter mode,”
says Kenneth Jubie, Media Relations specialist for the college.
“But, we create a vibrant social media environment for accepted
students who are able to post photos of themselves with their letters. It generates excitement and is a way students get to meet each
other and interact before they start at Siena in the fall.”
“The Big Letter” is only the beginning at Sewanee: The University of the South, in Sewanee, TN, which hosts an interactive website,
yourdomain.sewanee.edu, where admitted students can learn more
about school traditions or career development, as well as contact
current and former students for advice before heading to campus.
Future students at Mansfield University in Mansfield, PA, get a
personal welcome in addition to the traditional acceptance letter;
accepted students get a video of congratulations from the student’s
personal admission counselor, welcoming them to the university.
In addition to a phone call and a traditional acceptance letter,
Nova Southeastern University in Fort Lauderdale, FL, first reaches
out to students in the most prevalent form of communication
known to teens: text message. A short text of congratulations
points students to their personal admission portal, which offers
details about their acceptance and next steps.
Albright College in Reading, PA, “virtually high-fives” students
who post their acceptance letters to social media, says Director of
Admissions Chris Boehm, but otherwise holds fast to the traditional acceptance letter.
“The college admission packet evokes more emotion than almost any piece of mail that a student will ever receive,” says Boehm.
“Why do you need anything else? That’s plenty of excitement!”
A phone call from the admissions office before the letter arrives
can make the letter a bit anticlimactic, Boehm admits, “but it gives
us an outstanding opportunity to personalize the process and
invites students to engage Albright in conversation. For a small,
private college, there’s nothing like the personal touch.”
Less Is More
Meredith College in Raleigh, NC, also takes a “less is more” approach to acceptance communications, including a reminder that accepted students are now both individuals and a part of a greater whole.
“This year, we mailed a beautiful admitted-student packet and
a Meredith ID holder to students, as a symbol to encourage students to identify themselves with a very strong Meredith reputation,” says Director of Admissions Shery Boyles.
That gesture, and the efforts of other colleges, captures the
essence of the modern acceptance letter: an announcement that
“You’re in,” but also that “You’re one of us.” CPM
WEBCPM.COM
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Safety & Security
PROT EC T ING C AMPUS RESOURCES
The Power of Mental Simulation
An easy technique for improving emergency preparedness.
BY MICHAEL DOR N
F
ORMER WEST POINT instructor Confirmed by Research
and author Lt. Dave Grossman often
Mental simulation has been validated by research, and has
states that the human brain is the
been utilized by Olympic and professional athletes, military and
most powerful survival mechanism known to law enforcement personnel for decades. In a nutshell, mental
mankind. There is a considerable body of resimulation can help anyone who must perform flawlessly under
search to back up this assertion. In one of his
high-stakes situations like the Super Bowl or a gun battle.
excellent books, Sources of Power: How People
The good news is that we now know that anyone can use mental
Make Decisions, Dr. Gary Klein outlines how
simulation to reduce the chances of death in a crisis event. The
the United States military invested millions of dollars to design
bad news is that many people do not realize that, as with physical
software programs to help commanders make better decisions in forms of practice for emergencies, focusing intently on one type of
combat. When the military tested the software programs during
event can accidentally create some extremely dangerous reactions
war games, the commanders who did not use
under stress. For example, we are now starting to
Mental simulation
the computers consistently beat their opponents.
see instances where people who are provided with
involves people
The military learned that the human brain is
training focused on active-shooter incidents are
visualizing
various
able to make faster and more accurate life-orreacting improperly to situations involving other
types of crisis events types of weapons. Dr. Klein’s research helps us
death decisions in many types of situations.
in their minds and
While military fighter aircraft computer systems
understand how this can happen. Klein emphacan calculate that a missile is going to hit a jet in picturing specific action sizes the “base of knowledge” concept, and urges
time to automatically eject the pilot much faster steps they would take to us to utilize an array of scenarios when preparing
resolve them.
than the pilot could do so him- or herself, human
people for high-stakes decision-making.
beings can still recognize and respond to many
types of danger faster and more accurately than computer systems. As with a computer, the way we program the brain before a
life-threatening incident occurs can have a great deal to do with
field performance.
Visualization Techniques
Mental simulation is a relatively simple process, as long as
we pay close attention to some key points from research. Mental
simulation involves people visualizing various types of crisis
events in their minds and picturing specific action steps they
would take to resolve them. Mental simulation can be as elaborate as a fl ight simulator or as simple as a receptionist periodically running through a scenario of a crisis even while sitting at
his or her desk. Picturing successful actions is critical. People
should not perform mental simulation as a fear-based activity,
however, and should be told to focus intently on successfully
resolving each scenario they game out in their minds. Proper
utilization of mental simulation will enhance our ability to make
high-stakes decisions, while at the same time reducing fear.
Mental simulation can help us regain control of our lives if we
start to become overly worried that we might be killed in a tragic
incident such as a tornado, plane crash or campus shooting.
12
C OLLEGE PLANNING & MANAGEMENT / JUNE 2014
For this reason, we encourage campus officials to
ensure that staff members are taught to address a wide array of situations in their emergency-preparedness training, and to train employees to practice mental simulation in the same way. The research —
and my personal experience working seven active-shooter incidents in
schools — indicates that focusing intently on active-shooter incidents
without also providing an adequate depth of coverage for other types
of weapons incidents (such as hostage situations, “one-on-one” shooting incidents, an individual brandishing a gun, etc.), can dramatically
degrade human performance under field conditions.
Our nonprofit center has developed a free high-definition fiveminute training video on mental simulation that can be accessed
by searching for “Staying Alive – Mental Simulation” on YouTube
or Vimeo. This video is a powerful, free resource that can help
campus staff and students prepare to make faster and more effective life-or-death decisions, should the need arise. Mental simulation is a research-proven tool to help make people safer while also
reducing fear. CPM
Michael S. Dorn keynotes campus safety conferences internationally and has published 27 books, including Staying Alive – How to
Act Fast and Survive Deadly Encounters. He can be reached at
www.safehavensinternational.org.
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Untitled-6 1
2/12/14 2:07 PM
Emerging Technology
ENHANCING, ENGAGING, CONNEC T ING
Video Surveillance Systems
Highly capable systems are integrating with other robust security technologies.
BY DAV ID W. DODD
V
IDEO SURVEILLANCE, PRIMARILY in the form of security cameras
or closed circuit TV (CCTV), has
been around for some time. But as is the case
in many areas related to campus safety and
security, video surveillance has seen a rapid
evolutionary development. This is a result
of several factors, led by greater functional
needs as well as technological advancement.
Technological Evolution
Today’s video surveillance, defined comprehensively, has
evolved in capability and efficiency. Many institutions are implementing newer systems. These newer systems are typically based
on digital technology that is network-based and web-accessible.
Current-generation video surveillance systems also have a number
of different kinds of cameras that can be controlled remotely.
Campus personnel who use these systems can monitor numerous
cameras from single consoles, control the system and individual
cameras on demand and access the system from anywhere over
the Internet by laptops, tablets and smartphones.
Numerous types of cameras are available to support a variety
of needs and capabilities. They are in the general categories of
standard- or high-definition, and interior or exterior installation.
Specific camera types include fi xed, dome, covert, thermal/infrared/night vision and pan/tilt/zoom (PTZ). Taken together, there is
a camera for nearly every location and every need.
The cameras that enable video monitoring are best placed
strategically, and this requires thoughtful planning based
on well-defi ned goals. These include the promotion of safety,
deterrence of crime, protection of property and assistance with
investigations that could become necessary. Often locations are
places where previous problems have occurred, as well as areas
defi ned as at-risk.
Video surveillance can involve several operational procedures.
Cameras can be monitored in real time, video streams can be
stored digitally on servers while being viewed, or the recordings
can simply be retrieved for viewing if an incident occurs or an
investigation requires it. In the past, fake or dummy cameras were
commonly used because they were thought to deter criminal activity. But questions arose concerning the false sense of security engendered by them, and criminals are often smarter than assumed.
Historically, security cameras could be implemented by nearly
14
C OLLEGE PLANNING & MANAGEMENT / JUNE 2014
anyone acting individually. Today, effective video surveillance systems can only be achieved by professionals acting collaboratively.
This collaboration must involve groups such as campus safety,
student life, facilities and information technology. These systems
involve advanced technologies that run on campus networks. IP
cameras are network nodes that must be managed, and they can
even be powered through power-over-Ethernet (PoE) technology.
All of this makes for far more capable and cost-effective systems.
Policy and Procedure
With the great advantages delivered by these systems come
numerous challenges involving policy and strategy. Policy and
procedure formulation is a fundamental requirement. With robust
video surveillance capabilities have come challenges based on
allegations concerning obtrusive invasion of personal privacy. The
power of these systems much be balanced against public concerns
and opportunities for misuse.
An important, recent development in the area of safety systems
has been the synergistic integration of different systems with one
another, including video surveillance systems with other technologies. Today, these integrations include access control, nextgeneration wireless networks, biometrics, GPS, mobile devices,
access cards, proximity chips and smart building systems, among
others. Companies such as Siemens, Interlogix, Panasonic, Sony,
Samsung, Cisco, Axis Communications, Genetec, Amag Technology and Aruba Networks are not only working with partners to
advance video surveillance technology, but also working toward
advanced integrations of comprehensive security systems.
As a result of these advances, it is possible to use geolocating
capabilities of advanced wireless networks to track the location
and movements of individuals and wireless devices, to record their
activities, and to build “big data” repositories of activities to enable
multivariate analysis and predictive capabilities. To reiterate, with
this technological power comes the requirement for careful policy
development and compliance monitoring.
Video surveillance is a fast-growing and rapidly evolving field
today. Video surveillance technology, particularly highly capable
systems that are integrated with other robust security technologies, can play a central role in ensuring campus safety. CPM
David W. Dodd is vice president of Information Technology and
CIO at the Stevens Institute of Technology in Hoboken, NJ. He can be
reached at 201/216-5491 or david.dodd@stevens.edu.
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Untitled-2 1
5/28/14 12:23 PM
Facilities
MANAGING ASSE TS
Roofs
What is hanging over your head?
BY PIETER VAN DER HAV E
N
OT LONG AGO, I wrote a piece
for this column that identified
underground utility systems as the
aspect of a project’s design and construction
that is often neglected by professional designers and owners alike. It is now time for us to
look up, all the way, to the top of our buildings.
Let’s be honest: for a number of facility
managers, the roofing system is one of those building liabilities
that are not at the top of the list of attention-grabbers — until
something goes wrong, that is. Until then, we just know that it is
there, and mysteriously doing its job — we hope.
What’s Up There?
Most college campuses have flat or nearly flat roofs on their
buildings. I know of a few that pleasantly contradict this observation. UC-Boulder comes to mind almost immediately, with only a
few misguided (?) exceptions to its generally Tuscan flavor. Flat roofs
offer maintenance and durability challenges that we might not see
with properly designed roofs sporting a slope greater than 2:12.
What is the function of a roof? It is threefold: to keep the
weather out, to insulate against heat loss/gain and to help provide
fire protection. It is thus important that the right system is selected
(designed) and installed, and that FM performs the appropriate
inspection and maintenance functions for that particular location.
What does a roofing system need to do to meet the first criterion: to keep the weather out? Clearly, that depends on the location.
If you live in a hot, dry and sunny area, you will need to make sure
that a roofing product is installed that can resist the sun’s UV rays.
Note that it is not at all uncommon for warranties to vary based on
calculations related to the intensity of the sun. Some, but not all,
single-ply products perform well in this type of environment.
In an area where the days are hot and the nights are 30° cooler,
you may want to consider a product that performs in a manner
consistent with the demands of serious expansion and contraction
while also emphasizing insulation. You will want to make sure that
proper flashings are installed at parapets and around any penetrations, of which there should be as few as possible.
Water, Water Everywhere
Trying to assure proper performance of flat roofs in extremely wet
climates can also be challenging. Are roof drains located in the lowest
points of the roof deck? (Common sense naively tells us that it should
16
C OLLEGE PLANNING & MANAGEMENT / JUNE 2014
always be this way!) Some jurisdictions require overflow or auxiliary
roof drains. These should be located within a specified proximity to
the main drains, and higher. Additionally, scuppers may be desirable,
but only if they are installed at the right location and not lower than
the overflow drain. Remember that water is heavy (more than 62
pounds per cubic foot), and that a six-inch wading pool on your roof
might be too much for the roof’s support structure. One final note
about scuppers: Make sure that, when they come into play, they don’t
drain onto the exterior skin of the building.
Flat roofs (especially BUR) often come standard with some sort
of ballast, primarily present to counteract the effect of the sun’s
UV rays. That particular solution works well for that specific challenge. However, I recently learned of a situation where hurricaneforce winds whipped the gravel ballast over the edge of the roof,
causing significant damage to that building’s windows as well as
adjacent ones. A different protective system, such as a reflective
coating, might have made for a better solution.
(Don’t) Walk This Way
If the roof is a parking place for the building’s HVAC equipment,
odds are that maintenance technicians are going to need to gain
access to that equipment by walking on the roof. Good practice
suggests that a lightweight paving system installed on the roofing
membrane, when installed in the right locations and when accompanied by proper training, will minimize pedestrian traffic in areas
where it shouldn’t occur. It may also help avoid turning the roof into
an unsightly and even dangerous storage area for spare supplies.
Early in my career, I became aware of a leaky roof repair
technique that was, and is, highly ineffective and wrong. To simply
dump five-gallon buckets of roofing tar on suspected leaks does
not usually solve the problem, and will often aggravate the problem by applying it where the leak isn’t.
These few words are not intended to be “An Idiot’s Guide to Roofing
Maintenance.” They are intended to emphasize that roofs are important,
critical systems that demand proper design and installation, continuous
inspections and constant mitigation, plus tender loving care. Otherwise,
your roof might flush itself onto the technology center or precious books
collections, inevitably located right below a wannabe leak. CPM
Pete van der Have is a retired facilities management professional
and is currently teaching university-level FM classes as well as
doing independent consulting. He can be reached at
petevanderhave@msn.com.
WEBCPM.COM
TECH
Renovating Legacy
Data Centers
Examples of innovative solutions to difficult
problems demonstrate the value of a dedicated team
approach to updating campus computing spaces.
PHOTOS COURTESY OF INTEGRATED DESIGN GROUP
BY ROBERT STEIN, AIA , LEED ‐A P
AFTER: UCSB’s North Hall
Data Center underwent
renovation and expansion while the existing
facility remained operational (see page 19).
“It’s like changing a tire on a moving car.” That’s how
one data center owner described the process of renovating his
data center while it was fully operational. This situation is more
widespread than one might think. Whether in an institutional or
corporate enterprise data center, the problem is common
and growing: How do the facilities and IT staff renew
an outdated facility built in the last century without
provisions for required maintenance? Planning. In the
deliberate university world, it requires a culture of collaboration from the entire team, including university
senior administration, IT staff and facilities professionals,
as well as careful constructors and a
knowledgeable and integrated team of
Determining how
architects and engineers who can plan
to incorporate
and execute the design.
adaptability,
Years ago, university data centers
were built according to very different criteria than those today that must support email, while remaining
online coursework, electronic admissions and research computing. Currently, evereconomical and
widening data center requirements mean it is difficult to predict future use, as the
mindful of existing
increases in power use are coupled with more efficient equipment and virtualization,
thereby constantly changing the design equation. Because of this, changes in data center conditions,
layout and infrastructure must provide flexibility for unanticipated needs in the years
renders upgrading
to come. Determining how to incorporate adaptability, while remaining economical and
operational
mindful of existing conditions, renders upgrading operational data centers a challenge.
data centers a
A common issue found in college and university data centers across the country
is that they are running out of power, and therefore cooling capacity. Aging infrachallenge.
structure equipment is nearing the end of its life, and repairs are difficult because
they cannot be made without shutting down the facility. In addition, finishes are old and decrepit, especially
access flooring, which in many cases cannot be replaced because the required type is no longer manufactured.
Another major component of these projects is the coordination needed to make them successful for the
university communities, where a long list of stakeholders has input, commitment and responsibility. Team
collaboration is paramount in data center design. The following project examples show how a comprehensive
and holistic approach, where architects and engineers participate together from the beginning, allowed three
universities to renovate, upgrade and refresh their facilities to meet today’s high-tech requirements.
JUNE 2014 / COLLEGE PLANNING & MANAGEMENT
17
RENOVATING LEGACY DATA CENTERS
SOLU TION
Integrated Design Group helped the university
define its project goals and constraints and determined
how the space could be used more effectively, replacing
older equipment with newer upgraded technology to
increase capacity while increasing energy efficiency.
It was important to define what the university hoped
to achieve and what they would consider a successful
project. Determining the right questions to ask was
BEFORE (below) and AFTER (above): A recent
renovation of Tuft University’s primary data center,
located in the Tufts Administration Building (TAB),
is revitalizing a facility that received its last major
renovation in 1988. The two-phase plan allows
Tufts to improve the facility while keeping IT services running with as few application and service
interruptions as possible. The result of the project
will be a primary Data Center that is more resilient,
more energy efficient and sized to support projected growth over the next 20 years.
TUFTS UNIVERSITY TAB DATA CENTER,
SOMERVILLE, MA
BACKG RO U ND
When new IT administration staff inherited Tuft’s
existing 5,000-square-foot data center, it had maximized its apparent design capacity. The new staff was
reluctant to add load for fear of bringing down the
rest of the facility. Due to a lack of redundant components, there were no possible means of shutting them
down for maintenance, and therefore the capacity of
individual elements could not be tested. The existing
mechanical system lacked additional cooling capacity.
And, while there was plenty of overhead height, the
under-floor dimension was restricted by the raised
floor that had been placed less than 18 inches over a
sub-floor, which in turn had an excess of inaccessible
space below. There was little to no room for additional
distribution under the floor, and no capacity to hang
the cable tray from the existing roof. Built within the
space of a former school gymnasium, the data center
had limited to nonexistent as-built documentation.
18
C OLLEGE PLANNING & MANAGEMENT / JUNE 2014
integral to the design and construction process. The
result was that Tufts obtained solutions they hadn’t
originally considered.
As the program for the renovation was discussed,
power capacity was determined and a phasing approach devised. This meant balancing the placement
of new infrastructure outside and inside the building.
It was decided to have two major phases — in the first,
IT equipment was consolidated and then migrated
to about half of the original data center area. In the
empty half, a new roof was put in place, a new raised
floor laid, and new mechanical and electrical equipment was installed. Then, once this was completed, the
IT equipment was migrated back and the other side
underwent its reconstruction. The complicated migration of equipment within spaces and on the roof was
strictly coordinated by the construction manager, with
significant collaboration with the university’s IT staff
In the end, the existing 5,000-square-foot data
center was completely renovated while remaining operational, and all mechanical, electrical and architectural systems were upgraded to increase capacity and
resilience and to accommodate a range of computing
functions, including high availability and research
computing configured to work well far into the future.
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Untitled-11 1
5/9/14 3:33 PM
RENOVATING LEGACY DATA CENTERS
UNIVERSITY OF CALIFORNIA
AT SANTA BARBARA ȍUCSBȎ,
NORTH HALL DATA CENTER
BEFORE: Previous
to renovation,
UCSB’s North Hall
Data Center was
in need of, among
other improvements, upgrades
to its power and
cooling capacities.
BACKG RO U N D
The university’s outdated data center needed to
fulfi ll a new function while maintaining operations of
the vital network connectivity serving the entire campus housed within the designated data center space.
UCSB’s need for high-performance computing (meaning between 12 and 20 kW per rack) was anticipated
to require a substantial footprint increase, as well as
upgrades to power and cooling capacity within the
existing ground-floor space. A complete renovation of
the existing 5,000-square-foot space, half of which had
been data center and half of which was support space,
was undertaken to provide a site for high-performance
research computing, demand for which was growing.
SOLU TION
The primary purpose of the facility was to be able
to provide infrastructure backup for high-performance
computing, which requires a lot of power and therefore
cooling, but not a tremendous amount of resiliency or
redundancy. Given the constraints of the low raised-floor
BEFORE: Your current rim device
AFTER: Detex retrofit rim device
height and the low floor-to-floor height, it was determined that using rear-door heat exchangers for cooling
would be the best solution. All systems — mechanical,
electrical and architectural — were involved, with one
of the main challenges being the shallow access floor and
the low floor-to-ceiling heights.
The proposed rear-door heat exchangers utilize
chilled water piping that could fit within the portions
of raised floors that were only eight inches high. Providing the allowance for future connections, in-row
rear-door units could be added as the need for cooling
increased. The existing under-floor concrete ductwork
was repurposed as a pipe chase in order to maintain as
much clear space in the supply air plenum as possible.
To reduce the quantity of power wiring required, and
therefore the cost, a 400V distribution system — at
the time rarely used in the U.S. — was recommended,
and then provided. These collaborative efforts resulted
in innovative solutions, giving UCSB a product that
they are proud to utilize, and that has proved attractive to the research community on campus.
BROWN UNIVERSITY, WATSON CENTER
FOR INFORMATION TECHNOLOGY, DATA
CENTER; PROVIDENCE, RI
BEFORE: Brown University was working out of a 20-year-old data
center that was in urgent need of upgrade. A vital part of the need was
to devise a plan that could be implemented in affordable steps and be
done while the data center remained fully operational.
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RENOVATING LEGACY DATA CENTERS
BACKG RO U ND
Brown University’s primary data center was in dire need of an upgrade in order to respond to the growing demands
of increased capacity to support research computing, email, data storage and other services essential to the institution.
A previous proposal had recommended the complete replacement of the existing facility, but that price tag that was not
sustainable. Therefore, a vital part of the work was to devise a plan that could be built using the existing facility as a
base, could be accomplished in affordable steps and could be done while the data center remained fully operational.
SOLU TION
The solution was devised through a ten-year master
planning document that provided a plan with detailed
steps to incrementally replace all equipment, provide
a system that is concurrently maintainable, and completely reconfigure the space.
The first step was to be executed through systematic moves over the course of a year to replace electrical,
mechanical and fire-protection equipment and related
distribution, with no need for an unplanned shutdown
to minimize risk to servers. While remaining fully
operational, the project included the installation of
cable trays (in a redundant configuration) so that wiring could be moved overhead from under-floor; new
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C OLLEGE PLANNING & MANAGEMENT / JUNE 2014
AFTER: The results
for Brown University include a 10-year
plan to meet the
university’s goals
for a more robust
and scalable data
center.
generator backup; a new UPS module; new computer
room air conditioners; as well as new offices, console
area, finishes, lighting and the installation of new
raised floor tiles and acoustical ceiling tiles.
Extensive upfront planning and ongoing communication between the Brown users, including IT
and project management staff, was required to respect
the university’s “blackout periods” during which no
construction could occur. The collaboration between the
university’s IT and project management staff, the contractors and the design team made the project a success.
A total renovation and reconfiguration of the existing
7,000-square-foot operational data center was completed
successfully, including a full upgrade to all mechanical,
electrical and architectural systems, in order to accommodate a wide range of computing, including some that
has conventional hot aisle/cold aisle organization and
some that utilizes in-row cooled high-performance cabinets similar to those at UCSB (described previously).
It is hard, if not impossible, for IT professionals to
predict growth, which means it is critical for a design
to accommodate unforeseen circumstances. With a
carefully crafted ten-year master plan, the flexible
design was able, after year three of the original plan,
to accommodate the recent need for in-row cooling for
high-performance machines required by the increase
in research computing. As with the earlier phases of
construction, this was achieved while maintaining
uninterrupted ongoing operations.
WEBCPM.COM
IT STA RT S A N D EN DS W ITH TH E TE A M
When working in an active, legacy data center, it is
impossible to investigate all existing systems, since many
components are hidden, or inaccessible. For any such
complex technology renovation, the team needs to carry a
contingency budget to cover any unforeseen and invisible
conditions that inevitably arise during construction.
To renovate a legacy data center at a college or university, it takes a tremendous amount of teamwork and
project management horsepower, both from the university
and from the design firm. It begins with helping the college
or university define its needs through careful planning and
review of existing conditions. It proceeds with determining how best to design and thoroughly coordinate the
architecture and engineering to provide a sophisticated design that is scalable, buildable within budget, and mindful
of scheduling necessities. This all needs to be completed
while interfacing with all university stakeholders.
During construction, the design, construction,
project management and facilities staff must communicate constantly and consistently in order to perform
renovations and upgrades during the university’s strict
schedule, respecting ongoing campus programs and specific activities such as admissions, graduation or exams.
A successful project requires that the multiple team
members within the university need to communicate
frequently with each other and with their outside
consultant team members, during the entire life of the
project, from inception through occupancy. The result
of successful team collaboration can translate into a
totally new data center, in a reasonable time period, at
a cost that is affordable. CPM
Robert Stein, AIA, LEED-AP, is a principal and cofounder of Integrated Design Group, based in Boston.
He has worked on more than a dozen college campuses
throughout New England and beyond. He can be
reached at rstein@idgroupae.com.
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JUNE 2014 / COLLEGE PLANNING & MANAGEMENT
23
Technology
PHOTO COURTESY OF BOB MICAL
INNOVAT IONS FOR EDUC AT ION
Converging Network Services
A facilities manager’s guide to integrated control systems on campus.
BY R ANDY TR ITZ AND L . W ILLIAM NAT TR E S S III
C
OLLEGE CAMPUSES TODAY
are under pressure to serve myriad
functions within separate buildings that have historically relied on separate
and distinct networks. Isolated pathways,
cable plants and active network hardware
were traditionally deployed to facilitate the
level of functionality needed to service the
building, the user and the applications.
Examples of these services and applications
include: Building management systems
(BMS), building automation systems (BAS),
Voice over Internet Protocol telephony
(VoIP), local area data networks (LAN),
24
storage area networks (SAN), administrative, student and guest access, educational
departments, classroom management
systems (CMS), learning management
systems (LMS), security access systems,
point-of-sale kiosks and services (POS) and
mass notification voice and video.
Technology has progressed to reduce
the need to deploy the separate pathways,
cable plants and active components to
serve and manage each of these functions.
Today, robust network design allows many
functions to converge onto a single physical
network with distinct isolation and secu-
C OLLEGE PLANNING & MANAGEMENT / JUNE 2014
rity such that they are “virtually” separate
while being “physically” combined.
Network Convergence
A successful converged network design
requires much more than a strand of cable
to each desktop or user location if it is going
to facilitate the level of services that a networked campus will require. With wireless
technologies becoming more common, the
discussion of a converged network offers
additional complexity in terms of controlled
access by users of all types. For example,
Active Directory services deployed within
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customers. Max of 10 phone lines per group. Excludes existing accounts and discounted phones. Group members must agree to share their names, last 4 of phone
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Untitled-4 1
5/23/14 11:28 AM
PHOTO COURTESY OF LEBANON VALLEY COLLEGE
CONVERGING NETWORK SERVICES
• Linking the mass notification systems to the classroom presentation technologies allows for instructions to be given, both
audibly and visually, to the building occupants in a guided and
structured manner. Appropriate building evacuation can occur
when necessary while also allowing stay-in-place management
when the situation dictates.
• Merging of the building management and automation systems with the classroom management and scheduling solutions allows for optimization of HVAC systems on a zoned basis.
• Leveraging common security system applications, remote
monitoring and support of room presentation technologies
can be provided to the faculty and staff by student employees.
• Increasing the frequency of HVAC filter servicing results in decreased maintenance on computer and presentation technologies.
In each of these solutions it was necessary to identify what data was
available from multiple departments on the campus and what information could be merged and acted upon. Factors of cost savings, manpower usage and occupant comfort all come into play in determining
the return on investment of these solutions. Custom software was then
written to mine the data from each source and bring it together into a
form that would benefit both facility and educational management.
the network management has the ability to control the permissions
of what each authenticated user has permission to access within the
network resources.
Network convergence offers much more than cable plant and
infrastructure design economies. A well-designed network that
blends these services becomes a learning and management tool
that aids in complete campus management. As concepts of “Big
Data” and analytics become more mainstream, the ability to analyze and react to information located within disparate databases
affords facility management and educators the opportunity to reduce costs, improve service delivery, and maximize the experience
of the building occupants. Examples of converged management
include, but are not limited to:
• Room scheduling can manage room access, and also manage
HVAC, lighting, window treatments and access to technology. If,
for instance, a room is scheduled but not used, a converged network can automatically facilitate reduction of services, reducing
overall power consumption and wear and tear on such things as
flat-panel displays or video projectors.
• Merging classroom usage data with the transportation management solutions allows for optimization of the flow of people across
the entire campus. For example, at a university campus in the
Middle East that opened in 2011, faculty and student transit time
was reduced by ten minutes by simply staggering the start and end
time of the daily class schedules.
26
C OLLEGE PLANNING & MANAGEMENT / JUNE 2014
A Role in Energy Efficiency
The typical design of an energy-efficient building today
involves building management solutions that perform a number
of tasks: set-back thermostats that adjust room temperatures,
daylight harvesting to minimize heat and electrical loads and occupancy sensors that reduce lighting usage. These solutions have
shown dramatic energy reduction and cost savings. They do not,
however, interact with the presentation and computing technologies that are ubiquitous within the spaces.
Many institutions send staff out every evening to turn off
projectors and computers. This is not only an inefficient and
unreliable use of manpower; it also reduces the lifecycle of the
installed components as they may have been left on the entire day.
Network-based room management software packages have been
available for a number of years. They provide real-time monitoring
of systems along with the ability to turn everything off based upon
a preset schedule or single button press. Universities that have deployed these solutions have seen a ROI in less than two years when
manpower and equipment lifecycle are factored in.
In a recently completed technology renovation on a midwestern college campus, all of the building management, security and
presentation technology solutions were converged to allow a single
dashboard view of the status of the classroom spaces. Each department was able to manage and maintain its individual system needs.
Efficiencies were further increased when facility management optimized the dashboard to pre-plan usage.
Lighting and room temperature were decreased in unoccupied
WEBCPM.COM
lecture halls. Once individuals entered the
rooms, the automation changed the comfort
levels. To avoid placing immediate loads on
the HVAC systems and leaving students to
wait in dark, uncomfortable rooms, facilities
management used the dashboard to adjust the
room environment gradually, based upon the
scheduled class and anticipated student count.
Cost and Time Savings
Reports from the dashboard also
indicated that certain departments and
classes were using the presentation systems
differently. The campus learned where
certain technologies were being underutilized. Feeding this information back to the
classroom management solution allowed
the university to minimize future equipment purchases in spaces that were not
using those technologies.
The real cost savings came when the
dashboard was linked to campus security
technology. Equipment loss was detected
immediately and the security cameras
and access control systems were able to
identify exactly who had entered the room
and when. It did not take long to catch the
perpetrators and secure the facility. Equipment loss to theft decreased by 95 percent.
There is no doubt that converging and
analyzing this information provides cost
savings and energy efficiencies. The success of these solutions relies on bringing
all of the associated staff and departments
together to identify what information is
available and how it can be leveraged to
optimize the building environment while
maximizing the occupants’ experience. CPM
Randy S. Tritz, CTS-D, partner, Shen Milsom & Wilke, is manager of the Chicago office
and has more than 30 years of technology
and management experience in the design,
engineering and installation of multimedia,
command and control, acoustic, teleconferencing and audiovisual systems. He is
reachable at rtritz@smwllc.com. L. William
Nattress III (Bill), CTS-D, CTS-I, principal,
Shen Milsom & Wilke, has over 26 years
of project management experience in the
design, engineering, installation and integration of audio, video, conferencing and control
systems. He is the past chair of the Professional Education and Training Committee for
InfoComm International, served on the InfoComm Board of Directors, and was honored
as the 2009 InfoComm Educator of the Year.
He is reachable at bnattress@smwllc.com.
Shen Milsom & Wilke (www.smwllc.com)
is a global consulting and technology design
firm with expertise in integrated building
technologies headquartered in New York City
with 15 offices worldwide.
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27
Safety & Security
PHOTOS © JOHN S. CROSS, TSU MEDIA RELATIONS
PREPARE AND BE AWARE
Dressing Up
in Your ID Badge
Tennessee State University tightens security with new student ID badges in
response to security incidents over the past year.
BY MICHAEL FICKE S
O
N MARCH 1 OF THIS YEAR,
Tennessee State University (TSU)
in Nashville went live with a
series of changes in its security policies
and a system upgrade. The upgrade was a
move to smart cards, and the policy change
required everyone — students, faculty,
staff, visitors and contractors — to wear
and display the smart card ID badge.
The changes arose from incidents that
had occurred on and near the campus —
vandalism, break-ins and troubling events
involving guns.
28
Back in late January, around 9 P.M.
on a Tuesday night, students and faculty
milling around Kean Hall and Boyd Hall
on TSU’s main campus heard a gunshot
just off campus. The local television station
WKRN-TV reported that two people had
been fighting about a gambling debt. When
others jumped into the fray, a man pulled
a gun and fired, hitting another man in the
leg. TSU issued an emergency message urging everyone on campus to take shelter.
No member of the TSU community was
involved in the shooting.
C OLLEGE PLANNING & MANAGEMENT / JUNE 2014
A couple of weeks later, a man not
connected to the university got into an
altercation with students. Campus police
responded and calmed things down. Later
that evening, a student involved in the altercation told a patrolling officer that the man
had returned to campus. The officer questioned the man, and realized he had a gun.
Thinking quickly, the officer put his hand
over the gun at an angle that prevented it
from being fired and subdued the man.
In the wake of these incidents —
involving people not connected to the
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Untitled-6 1
2/12/14 2:08 PM
DRESSING UP IN YOUR ID BADGE
A SENSE OF BELONGING. After a rash of break-ins and vandalisms attributed to people not associated with the university, as of March 1, all Tennessee State University students, faculty,
staff and administrators will be required to wear and display identification badges while on campus or attending campus events. TSU officials say the new policy is intended to readily
distinguish university personnel and students from visitors and unwelcomed guests, with the ultimate goal of increasing campus security, streamlining safety practices and increasing
customer service.
university — students, faculty and staff approached the administration and requested
tighter security, says Henry Vaughn, manager of the ID and Access Control Center
at TSU. The Center is a new organization,
and part of the university’s response to the
students’ request. Vaughn is slated to move
up to the post of director of the Center as it
begins to roll out more services.
“The university has a history of issues
with the neighborhood surrounding the
campus,” says Vaughn. “In response to the
requests for changes, we adopted a strict
policy — if you’re on campus, we want to
know who you are.
“At many schools, you might be asked
to show your ID. That was our practice. But
now, to ensure that we know who is on campus, our policy requires everyone to wear
an ID badge. The policy covers faculty, staff,
visitors, students, contractors — anyone
that has business on campus.”
The policy went into effect on March 1
and included the introduction of new smart
card identification badges that replaced the
30
mag-stripe cards that had been in use for
years. Vaughn’s Center prints the new cards.
“We used to have key fobs for access and
a mag-stripe card for other applications —
two separate pieces,” continues Vaughn.
“Now we have a single piece, an HID card
with iClass proximity technology.”
The TSU iClass cards also have a magstripe so that the bookstore, dining halls
and other campus services won’t need to
convert immediately to new readers.
Pushback
The new policy requiring everyone on
campus to wear an ID badge has produced
some pushback. “Compliance by students
was pretty low at first,” Vaughn says.
“Everyone found the change difficult. I
think we’ll see better results when the new
freshman class arrives. They won’t have
any experience not wearing the badge. So it
won’t be a change for them.”
In addition, some students have complained that the new cards and readers
enable the university to track their every
C OLLEGE PLANNING & MANAGEMENT / JUNE 2014
movement. The local media has picked the
story up and repeated it.
For instance, one article said: “Officials at Tennessee State University have
implemented new rules to force students to
carry ID badges that will allow them to be
tracked…”
Another called the cards “traceable
identification badges.”
These reports are wrong. In terms of
tracking, these cards are no different from
the cards carried by students at hundreds
of other campuses across the country.
“We’re not tracking every move,”
Vaughn says. “I’ve read the articles that say
we’re tracking people, but that isn’t part of
the system’s capabilities. All we’re doing is
tightening polices that were already on the
books and enforcing them.”
It is true that when a student or a
member of the faculty or staff cards
into an access controlled building, the
system records a number associated with
that person. “Those records make up an
audit trail,” says Paul Timm, president of
WEBCPM.COM
Lemont, IL-based RETA Security, Inc. “No
one uses access control audit trails for
real-time tracking. Audit trails are used
during investigations.”
Suppose, for instance, an assault occurs
in an access-controlled science lab late at
night. If the individual that was attacked
couldn’t name or identify the attacker, the
audit trail would provide the names of the
people who carded into the building during
the hours leading up to the assault.
Audit trails also help to administer the
system. For example, an audit trail may explain why lines are forming at certain doors
at certain times of day — too many people
for just one door. Installing another reader
at another door can solve that problem. In
such a case, no one would bother looking at
names. It’s the numbers that would matter.
If there is a fire, an audit trail can tell the
police and fire responders who carded into
the building and might still be in there. “We
would like to have an accurate list of who is
in a building if there is a fire or some kind
of incident,” Vaughn says. “But we haven’t
fleshed that out yet. We don’t want to make
people card out of buildings.
“There are systems that use RFID towers
to monitor everyone moving in and out of a
building, but we don’t want to do that either.”
A similar, but slower, investigative process would apply to a manually keyed building. If investigators want to know who is in a
key-locked building, they would begin with
the list of people issued keys to the building.
An electronic access control system
simply automates that work and winnows
the list of names down to those that entered
at the time in question.
Other Uses
Contactless smart cards have many
other applications as well. For instance,
TSU is beta testing the use of the access
control system to handle the administrative task of checking classroom attendance.
“This system will have panel readers about
the size of two tablets,” Vaughn says. “The
will be able to read cards from a distance
of about three feet. So if a student’s hands
are full and he or she can’t pull out the
access card, the reader can still record the
individual’s attendance.”
Contactless smart card applications beyond access control include time stamping
for hourly workers, biometric authentication, secure portable medical recordkeeping,
prepaid telephone accounts, logical network
access, mass transit payment, retail debit accounts, driver’s licenses and much more.
In short, a college or university can
start small and grow into as many contactless smart card applications as are practical
for the campus. CPM
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JUNE 2014 / COLLEGE PLANNING & MANAGEMENT
31
Business
PHOTOS COURTESY OF THE UNIVERSITY OF EXETER
MANAGING HIGHER ED
Don’t Throw That Away
Colleges and universities are moving toward zero-waste campuses.
BY SHER R IE NEGR EA
A
T THE UNIVERSITY OF
Oregon in Eugene, trashcans
will disappear in two academic
buildings this summer, replaced by deskside waste systems with compartments for
composting and recycling.
At Clark University in Worcester, MA,
food, used paper towels and bathroom
waste will be separated and composted in
seven residence halls by this fall.
And at Wofford College in Spartanburg, SC, at least 90 percent of the waste
generated in its main dining hall and at its
stadium for football games is already being
32
recycled or composted.
Throughout the past five years, colleges and universities have moved beyond
recycling paper, bottles and cans in those
familiar plastic blue bins to focus on becoming zero-waste campuses. In addition
to recycling, this strategy incorporates
composting of food and other materials to
achieve a net-zero environmental impact
from consumption and waste.
“Zero waste is the next frontier,” says
Karyn Kaplan, the Zero Waste Program
manager at the University of Oregon.
“Many, many colleges are trying to incor-
C OLLEGE PLANNING & MANAGEMENT / JUNE 2014
porate policies, practices and procedures
to get to zero waste, not just with recycling
but also composting.”
What is driving this anti-garbage
strategy is the sustainability movement
that has swept across campuses with the
goal of eliminating emissions of greenhouse gasses. Another major contributor
to global warming is the garbage buried at
landfi lls, which creates organic decay and
releases methane that also helps warm the
earth’s atmosphere.
The word “landfi ll” now has such
negative connotations on college campuses
WEBCPM.COM
Untitled-2 1
5/1/14 11:59 AM
DON’T THROW THAT AWAY
that many schools are purchasing waste stations with compartments labeled aluminum, plastic, paper and landfi ll. “When you
put something in that particular container, you know it’s going to
go to a landfi ll,” says Marty Campbell, Osceola plant operations
superintendent at Valencia College in Orlando. “I think that has
some impact — just knowing where it’s going.”
RecyleMania Gets Out the Message
One effort that has motivated students on campuses across
North America to embrace recycling is an annual competition
called RecyleMania (recyclemaniacs.org), sponsored by a group of
environmental organizations and private corporations. The RecycleMania Tournament was launched in 2001 as a friendly challenge
RECYCLING RESOURCES
COLLEGES AND UNIVERSITIES CAN FIND ADVICE AND
assistance in working towards zero-waste from
numerous resources. From recycling electronics to
repurposing surplus furniture, composting food
scraps and more, if it can be reused or recycled,
options for doing so are available. Here are just a
few outlets for information.
RECYCLEMANIA
www.recyclemaniacs.org
Launched in 2001, RecycleMania is a friendly
competition and benchmarking tool for college
and university recycling programs to promote
waste reduction activities to their campus communities. Over an eight-week period each spring,
schools across North America report the amount
of recycling and trash collected each week and
are in turn ranked in various categories based on
who recycles the most on a per capita basis, as
well as which schools have the best recycling rate
as a percentage of total waste and which schools
generate the least amount of combined trash
and recycling.
COLLEGE AND UNIVERSITY RECYCLING
COALITION (CURC)
www.curc3r.org
CURC is a membership-based nonprofit organization facilitating the exchange of technical
knowledge and best practices on recycling and
waste reduction programs among institutions
of higher learning. Originally formed in 1992,
CURC became a technical council of the National
Recycling Coalition in 1995 before branching off
as an independent organization in 2009. CURC
supports collegiate recycling programs through
technical assistance, education and training,
including a webinar series, annual workshops
and the development of best-practices manuals
and toolkits.
34
POST-LANDFILL ACTION NETWORK (PLAN)
www.postlandfill.org
Launched in 2013, PLAN is helping to build
student-led, self-sustaining waste-reduction
programs at universities nationwide. PLAN provides student groups with advising, best practice
guides, start-up funding and other resources to
help launch or expand programs that keep reusable items on campus and out of landfills. PLAN
also helps students conduct waste audits and
work with their schools and peers to design and
implement solutions that cut waste year-round.
PLAN supports academic research internships
that allow students to research and innovate
new ways to end waste.
IRN – THE RECYCLING NETWORK / IRN SURPLUS
www.ir-network.com
www.irnsurplus.com
IRN’s core mission is to make recycling as easy
and cost effective as possible, no matter what needs
to be recycled. IRN Surplus has placed more than 25
million pounds of healthcare, education and corporate
C OLLEGE PLANNING & MANAGEMENT / JUNE 2014
surplus with U.S. and international charities for reuse
in disaster relief and economic development projects.
GRASSROOTS RECYCLING NETWORK (GRRN)
www.grrn.org
GRRN is a national network of waste-reduction
activists and recycling professionals who set ambitious
standards for zero-waste goals and policies. GRRN provides opportunities for ongoing, meaningful participation in campaigns and building coalitions to achieve
zero-waste policies, businesses and communities.
ALSO:
AASHE (ASSOCIATION FOR THE ADVANCEMENT
OF SUSTAINABILITY IN HIGHER EDUCATION)
www.aashe.org
SECOND NATURE
www.secondnature.org/search/node/recycling
NATIONAL WILDLIFE FEDERATION –
CAMPUS ECOLOGY
www.nwf.org/campus-ecology
WEBCPM.COM
between Ohio University and Miami University in Oxford, OH, to
increase recycling on their campuses. In this year’s eight-week
contest, which ended on March 29, 461 schools, representing
more than 5.3 million students from all 50 states, the District of
Columbia and Canada participated and recycled or composted 89.1
million pounds of waste, preventing the release of 127,000 metric
tons of carbon dioxide equivalent into the atmosphere.
For the third year in a row, Valencia College won first place in
the competition’s waste minimization category for reducing the
overall amount of trash and recycled material. The final score for
the college was 2.87 pounds per capita of total waste, down from
3.19 pounds per capita in 2013.
What has increased participation in recycling at the college,
which has six campuses in central Florida, is a year-round focus
on reducing waste by eliminating as much paper as possible, installing water fountains for refi lling plastic bottles and using waste
stations with recycling compartments. “A lot of the things that
contribute to waste minimization are cultural and institutional,”
Campbell says.
One successful strategy the college experimented with is a pilot
project conducted last year that used fewer recycling and waste
bins in buildings. Instead, larger bins were placed in more centralized locations, which forced faculty and students to carry trash
to waste stations in the hallways. Not only did the experiment
reduce the number of bins the college was required to buy, but it
also reduced the amount of plastic bin liners and the time used in
collection and disposal, Campbell says.
Composting a Key
In addition to recycling, the University of Oregon has been
composting for the past eight years, starting with its dining halls
and now moving into academic buildings. This has helped the
university reach a 51 percent recovery rate for all campus waste
and move toward a goal of creating a zero-waste campus.
“Zero waste is a much more holistic approach, whereas recycling was just dealing with one part of the waste stream,” Kaplan
says. “The goal of zero waste is to ultimately not send anything out
as a product to bury or burn unless you absolutely have to.”
What jumpstarted the university’s composting efforts was
finding a local forest products company that was looking for more
feedstock to increase its supply of yard waste. The company began
accepting food scraps into its supply, which opened a market for
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JUNE 2014 / COLLEGE PLANNING & MANAGEMENT
35
DON’T THROW THAT AWAY
taking organic waste from the university.
This summer, the university will start
a pilot project to create two zero-waste
buildings on campus with the removal of
freestanding trashcans. Staff will place
trash in bins along their desks that include
compartments for composting and gar-
36
bage, and then empty those bins in central
zero-waste stations.
The new waste disposal system will
then be marketed to other buildings on
campus. “What we’re hoping is people will
embrace this concept of zero-waste stations, and our custodians will no longer
C OLLEGE PLANNING & MANAGEMENT / JUNE 2014
have to pick up and service garbage cans,”
Kaplan says.
Reusing Products Not Recycled
At Clark University, which diverts
52 percent of its waste from landfi lls or
incinerators, a key strategy is considering what the campus is not recycling and
finding markets for those materials, says
Jenny Isler, the university’s sustainability
coordinator.
One example of that approach is the
student-run Clark Community Thrift Store,
which was launched in 2011 as a place for
students to take unwanted clothing and other
items when they move out of the residence
halls each spring. In the past three years,
students have dropped off 30 tons of donations at the store, where the items are resold
to students and members of the community.
Beside reusing and recycling, however,
the students also need to learn that reducing consumption is critical, Isler says. “The
message is not recycle more,” she says. “It’s
consume less.”
As part of this effort, Clark’s dining
services last year began offering reusable
containers for takeout food, selling them
to students for $5 a year. Once students
purchase a meal and carry it out in the
plastic container, they can bring it back
and exchange it for a clean one.
Herb Sharpe, corporate director, education and healthcare, at Waste Management,
a Houston-based firm, says colleges and
universities need to engage all sectors of
campus operations, from dining services
to facilities departments, to reduce waste.
“The way waste is generated on campus
and the way it is viewed should be the job
of everyone,” he says.
Institutions also need to assess the
flow of materials coming onto campus and
evaluate the purchasing decisions that have
been made. “Colleges and universities must
look at the materials on their campuses
not merely as waste,” Sharpe adds, “but as
an opportunity to cut costs, become better
stewards of the environment and engage
their students and communities.” CPM
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Business
PHOTO COURTESY OF FLAZINGO PHOTOS
MANAGING HIGHER ED
Let It Go
As the trend of outsourcing services grows, schools need to examine the pros
and cons. What should you keep and what’s safe to give up?
BY AM Y MIL SHTEIN
T
HE ADVANTAGES OF
outsourcing seem readily apparent. “Outsourcing preserves capital, debt capacity and human resources,”
explains Jason Taylor, vice president of consulting services, Scion Group. “It also brings
current expertise, speed and know-how to
a project.” But with every pro there’s a con;
giving up risk means giving up control —
which may alienate students — ultimately
creating an “us versus them” mentality. Still,
outsourcing is enjoying a moment now with
large, potentially game changing projects
in the works. Will the schools succeed? Will
the student body suffer? How can colleges
and universities achieve balance?
Housing
All eyes are now on the University of
Kentucky (UK) and their massive outsourced housing projects. Penny Cox,
director, housing project implementation
and new strategies, University of Kentucky,
explains the need for new living quarters.
“Forty-seven years, that’s the average age of
our dorm rooms.” As expected, those rooms
were in sad shape; small and old-fashioned,
with bolted-down furniture and the near-
est sink down the hall. The buildings also
required about $700 million in deferred
maintenance. With state budgets being
cut and borrowing limits approaching the
maximum, the school was in a bind. Take
on more debt to refresh their offerings, or do
nothing and lose their competitive edge to
recruit and retain students.
Enter outsourcing. UK issued an RFP
in October 2011, and last August 601 new
beds came online. Described as some of the
most advanced living and learning spaces
in the country, these beds represent the
first wave of many more to come. “In total
JUNE 2014 / COLLEGE PLANNING & MANAGEMENT
37
LET IT GO
we plan on outsourcing 5,733 new beds,”
explains Cox.
UK chose Education Realty Trust, Inc.,
a publicly traded REIT (real estate investment trust) for the project because of its
inherent transparency and their ability
to bring 100 percent equity to the table.
“There’s no loan or lien or any liability
against the building,” says Cox. The school
also retains the right to staff the building
with their RAs. That’s an important caveat,
according to Dr. David Milstone, associate
vice chancellor for student affairs, University of Massachusetts Dartmouth, whose
dissertation covered outsourcing and its
relationship with the campus climate.
“Housing isn’t just a place to put beds. It’s
an intentional and specific part of a school’s
core mission,” he says. Dr. Milstone warns
against institutions giving up too much
control, or even broadcasting an outsourced
relationship too widely. “It creates an ‘us
versus them’ mentality. Even a little thing
like a maintenance uniform that doesn’t
have the school logo on it can make students
think poorly of the whole department.”
UK takes this lesson to heart. Students
are billed for their housing through the
university, which then remits the money to
EDR directly. EDR then gives a percentage
back to the school to cover RA stipends,
trash removal, landscape maintenance
and Internet service. “The students deal
directly with us,” says Cox.
Parking and More
Other game-changers include The Ohio
State University, which just outsourced their
parking department to the tune of an upfront payment of $483 million, and Texas
A&M, who went all in, outsourcing dining,
landscape management, custodial services
and building maintenance services. In a
memo published by The Eagle.com, Billy
Hamilton, the A&M system’s executive vice
chancellor and chief financial officer, calls
the move “an unqualified success.”
While all eyes focus on these big
three players, outsourcing comes in
smaller packages too. Lynne Schaefer, vice
38
OTHERS TO CONSIDER
OPPORTUNITIES EXIST to outsource almost any
operational function of a college or university. Here are just a few options available.
IT SERVICES
A number of institutions outsource the management of their IT services. These include,
but are not limited to, 24/7 help desk and
other support services, data center services
via the Internet or the cloud, and even the
position of chief information officer.
RECRUITMENT AND ADMISSIONS
Companies that provide recruitment and
admissions/enrollment services can offer
college and universities targeted campaigns
with integrated communications (voice,
digital and print) and can maintain personal
contact with candidates throughout the
process.
ENDOWMENT MANAGEMENT
In March, according to the Washington Times,
George Washington University (GW) indicated
that it was enlisting an outside investment
firm to manage the school’s $1.375 billion
endowment fund. The report indicates that outsourcing the endowment oversight will cost six
employees of the nine-person investment office
their jobs. Two investment officials will remain
and aid the outside management firm.
CHILD CARE
Last fall, the Community College of Allegheny
County (CCAC) in Pennsylvania moved to
outsource management of campus child care
centers that had been operated by CCAC.
GRADING
While not widespread yet, some colleges and
universities are becoming more willing to try
outsourced grading, sometimes hiring their
own professional graders or an outside company
that specializes in student evaluation. Some
institutions are even sending grades overseas.
This service is controlled with strict rubrics from
professors, as graders are given guidelines for
the work to be done.
FINANCIAL AID SERVICES
FUNDRAISING MANAGEMENT
C OLLEGE PLANNING & MANAGEMENT / JUNE 2014
president for finance and administration at
University of Maryland Baltimore County
(UMBC) outsources services like housekeeping, food service, routine grounds
maintenance, HVAC controls and email.
She’s learned a lot over the years.
“In the past most contracts were very
prescriptive,” she says. This approach
means a housekeeping contract might stipulate X number of workers per Y number of
square feet, or a food service contract might
demand X different flavors of ice cream and
Y different varieties of cereal. “If you are
going to use outside experts then rely on
their expertise,” she says. “The prescriptive
method didn’t allow for that.”
Instead, she urges moving to a descriptive contract. In this scenario the work
evaluation is performance-based. For instance, instead of insisting that a building
must be vacuumed every week and trash
taken out every day, the contract demands
that the building is held to specific housekeeping standards set by the APPA. Food
service would be tied to student satisfaction, cleanliness and the ability to meet
financial goals. A financial penalty for
failure to meet agreed-upon standards is
baked into the contract.
To help find the right provider, UMBC
employed a third party to consider options
and assess if the chosen organization is
fulfi lling the contract. This is particularly
helpful for schools that have no outsourcing experience. Schaefer also suggests clear
lines of responsibility within the university
and the service provider. “We don’t leave
anything up to chance,” she says. “I also
suggest that the vendor have a dedicated
person on campus that’s responsible for the
contract.”
Bookstores
Bookstore staffing and operational
costs can have a major impact on budgets.
Students have available to them a variety
of purchasing outlets and options, many
online, that allow them to shop a much
more varied landscape. These are some of
the reasons that Barnes & Noble College
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has seen an increase in the number of colleges and universities seeking its expertise
in the management of their previously selfoperated bookstores.
Amy Taylor, project manager, New Store
Openings, for Barnes & Noble College,
understands. “I think we bring a lot of value
to the campus,” she says. “We’re experienced
in making the bookstore a great destination,
rather than just a source for textbooks, and
we have the knowledge to expand the offerings into all kinds of general merchandise
and convenience products.”
In the University of Wisconsin (UW)
system, a plan has recently been implemented to outsource the bookstores on 12
of the 14 of the UW two-year campuses and
one four-year campus, UW-Superior, to the
Nebraska Book Company. UW-Marathon
Dean Keith Montgomery reports that they
tried using co-op and non-profit bookstores,
but were continuing to run a deficit, so options were reviewed before the decision to
outsource was made.
Chancellor Renée Watcher indicates it
was a tough decision, but “covering losses or
trying to dig yourself out sometimes is not
viable, and when you think about the buying
power and the leverage these organizations
have to deliver services cheaper to students
with more options, the economy of scale
makes a difference,” she told Mike Simonson
of Wisconsin Public Radio.
The Employees
And what about those outsourced workers? Dr. Milstone suggests integrating them
as fully into campus life as possible. “Food
servers and custodians are on the front line
of student contact,” he argues. “They should
be involved in university life.” That may
mean allowing them to use services like the
fitness center or attending events instead of
just working them.
Dr. Milstone admits that finding the
outsourcing balance is fraught. “It would
be foolish not to do some outsourcing,” he
states. “But you have to ask, at what cost?
Am I selling the soul of the institution? You
can’t outsource your core.” CPM
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CAMPUS
FURNITURE &
EQUIPMENT
Furnishing for
Flexibility
Don’t Be Afraid
to Ask (Your Students)
Questions
page 42
page50
Furnishing & Equipping
Student Spaces
page 54
PHOTO © PAUL JOHNSON
41
CAMPUS FURNITURE & EQUIPMENT
FURNISHING
FOR FLEXIBILITY
Dynamic furniture, which can move and convert
to serve more than one purpose, is available for a
variety of campus spaces.
BY SCOT T BER MAN
S
EAMLESS USE OF TECHNOLOGY,
swift transitions back and forth between
individual and collaborative work, meeting instructors’ and students’ expectations: the
right furniture can enhance each of these things,
not only in classrooms but also in other diverse
spaces across campuses today.
Indeed, furniture is part of a changing scene
in terms of teaching and learning approaches and
the spaces to match. “It’s an evolution, yes, but
more a revolution,” says Frank Kolavo, president
of Computer Comforts, Inc. “It’s so dynamic.”
Such dynamism includes changes in curricula,
funding environments and technology, among
others. In another sense, there are long-term
changes as well as, in some situations, from hour
to hour, as in when a given class period has time
for lectures as well as group work, or accommodates different methods from class to class.
Technology Spaces
Take computer labs, for example. Among the
pieces that signal the trend are team tables with
“switching technology that allows small groups to
share a large display,” according to Kolavo, whose
firm supplied such a system recently to the College
PHOTO COURTESY OF COMPUTER COMFORTS
42
C OLLEGE PLANNING & MANAGEMENT / JUNE 2014
of Southern Nevada. And in
another example, tables with
convertible surfaces — which by
lowering and raising monitors
into tabletops turn computer labs
into multipurpose classrooms
and vice versa — offer a feature
that can be a boon for crowded
campuses, and for instructors
trying to rivet the attention of
students who otherwise could
be surfing the Internet during
lectures, explains Kolavo.
Such versatility can make a
key difference when building,
expanding or renovating spaces
are financially not in the cards,
he points out.
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CAMPUS FURNITURE & EQUIPMENT
Whatever the teaching and learning space, the process of envisioning and procuring flexible furniture to
match the needs of today and tomorrow is multi-faceted.
Sarah Zielinski, product
marketing manager,
architectural environments, for American
Seating, says there’s a
continuing emphasis
by campus facilities
managers and others
on furniture that’s responsive to the needs for
flexibility and durability, that’s affordable, and
that is adept for hybrid spaces, which have areas with
fi xed and moveable furnishings to accommodate various teaching styles and technologies.
Customizable media
centers, for example,
can pair with a variety
of upholstered bench
furniture to enable
collaborative multiple
user data options.
Appealing to Students
In another dynamic, there’s recruitment. That
is, furniture that signals that it is attuned to young
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CAMPUS FURNITURE & EQUIPMENT
people. “We need to take into account
that students want something different
from high school,” Zielinski says. And
the response can encompass form as well
as function. The tried-and-true tabletarm chair, a campus staple, can be made
available in vivid colors, can sit on casters
and have a cup holder, as well as short- and
longer-term storage in the form of a side
rack and a bag hook — as in when student
arrives; opens up a book bag; places a laptop, other equipment, notebooks and books
in the rack; hangs a book bag on the chair
and goes to work. This design keeps large
bags off the floor. It can be surmised that in
turn, the capability helps keep floor space
clear for easier movement of chairs around
a room, as students move from traditional
seating arrangements to discussion circles
to collaborative work and back again.
Flexibility can also be fi xed, so to
speak. Zielsinki adds that her company
offers a floor-mounted, fi xed lecture product — the system is at work at Rutgers
University, for example — that has an option telling of changes today: she says that
46
“the chairs swivel 360 degrees to allow
collaboration with peers behind you.”
Libraries, Lounges and
Living Spaces
Elsewhere, changes in how student
lounges and libraries are used are also
spurring responses. For example, Joe A.
Agati, president of Agati Furniture, points
out that while informal collaborative work
has always happened on campuses, that
tendency can be enhanced with furniture
C OLLEGE PLANNING & MANAGEMENT / JUNE 2014
that invites its use by being comfortable
and functional. Customizable media centers, for example, can pair with a variety
of upholstered bench furniture to enable
collaborative multiple user data options.
Active furniture is also appearing in
student residences. For example, task chairs
are available that allow the seat to be detached from its base to become a floor rocker; and the base a low table for a laptop or a
bowl of snacks (shown below). Seemingly
simple, so much so that “it’s amazing that
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CAMPUS FURNITURE & EQUIPMENT
SOME TIPS ABOUT FURNITURE
FOR ACTIVE LEARNING
• Choose furniture that is technology- and vendor-neutral, says Computer
Comforts’ Frank Kolavo. It will create options amid changes to come.
• Be aware of the growing range of contingencies for any space. As
American Seating’s Sarah Zielinski observes, what are the room’s
technology needs and how could they change? Will teaching style in
a room change for the term or by class, or even within a class? Will it
be a hybrid classroom with fixed as well as loose areas?
• Talk to others who have active furniture about its use, versatility,
wear and tear and warranties, says Kolavo.
• Don’t overdo it. Flexibility is very desirable along many lines, but
keep things within limits, recommends Agati Furniture’s Joe Agati.
no one had thought of it” before, says Sheila Baumgartner, education
marketing manager for Sauder Education, Sauder Manufacturing
Co. She points out that the chair speaks to the fact that students’
rooms in residence halls tend to be small, and handy approaches to
save space and create options can make a key difference.
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EVERYTHING IN ITS PLACE. Flexible furnishings are not limited to classrooms, labs and
other learning spaces. Residence hall furniture must be selected for both durability and
flexibility. Students will notice and appreciate the ability to personalize and reconfigure
rooms quickly and easily to fit individual needs and lifestyles. Furniture that can service
more than one function in a relatively compact space is a good choice for residence halls.
Some of those dynamics were also at play at the University
of Cincinnati, where according to the university, Housing &
Food Services staff members worked with Blockhouse Contract
Furniture to create an expandable dresser-desk to save space in
a recently renovated student residence. The dresser conceals a
desk surface that is pulled out for use and retracted for storage
(shown above). The furniture also has a lockable top drawer, two
USB ports, a surge protector and a nine-foot electrical cord to enable more options for placement. Space was saved, as was money:
according to the university, using the combo instead of buying
two separate pieces “saved the University of Cincinnati $90,000”
on the project.
Thus, the process of furnishing dynamic spaces is itself dynamic — requiring plenty of thought in order to meet changing
needs. Whatever the shapes of things to come, they’re coming. As
Kolavo adds, “there’s clearly a movement afoot.” CPM
Scott Berman is a freelance writer with experience in
educational topics.
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48
C OLLEGE PLANNING & MANAGEMENT / JUNE 2014
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CAMPUS FURNITURE & EQUIPMENT
DON’T BE AFRAID TO ASK
(YOUR STUDENTS) QUESTIONS
Students are creative, intelligent and resourceful
and a great source of feedback when it comes to
campus furniture.
BY BR ANDON BAR R ET T
A
COLLEGE IS ONLY as
good as the furniture in its
classrooms. Okay, so maybe
there is a bit more to the equation than
that, but it is impossible to deny that
the equipment inside a college facility
can surely impact students’ attitudes
and ability to learn effectively. While
many colleges and universities spend
large amounts of money on creating an
outdoor sense of “curb appeal” on their
campuses, a great set of chairs and
desks can catch a prospective student’s
eye almost as quickly.
When attempting to plan a
campus furniture overhaul, things
can quickly become overwhelming.
Which classrooms/spaces should be
given preferential treatment? How
can colleges and universities get the
most out of tight furniture budgets in a
way that benefits students and faculty?
The easiest way is to obtain lots and
lots of campus community feedback
about what is working and what isn’t
furniture-wise. Ask students and faculty what they would like to see added to
classrooms, and even what they would
remove if given the choice. The answers
might just surprise you.
PHOTOS COURTESY OF KSQ ARCHITECTS
50
C OLLEGE PLANNING & MANAGEMENT / JUNE 2014
WEBCPM.COM
CAMPUS FURNITURE & EQUIPMENT
PHOTO COURTESY OF SHW GROUP
education, customizing classrooms for
other academic endeavors, as Sinclair is
doing, can make just as much difference.
Likewise, customizing furniture for
non-classroom environments can easily
win the favor of students. Victoria Irvin,
a junior at Southeastern University in
Lakeland, FL, seconds this idea. “I like the
furniture in the library because it’s more
comfortable [than in other areas] and I
sit in there for multiple hours,” she says.
Ensuring a building’s furniture matches its
purpose can help create a positive environment for living and learning.
QUIET, PLEASE. Although there is a trend in library design
to increase the amount of group study space to accommodate shared work, students feel that these group spaces
should not be at the expense of quiet spaces. Students
consistently gravitate to quiet areas in campus libraries.
The desire for quiet, contemplative study is as strong as
ever, so a mix of noise-dampening (soft) furniture and
collaborative spaces is ideal.
Customizing Classrooms
One furniture trend that has been picking up steam is tailoring classroom and
facility furniture to the subjects and atmosphere of the courses taught there. Such a
strategy helps to not only position an institution as a place that takes student comfort
and well-being seriously, it can also help
students and faculty to get more out of
their in-class time. Take, for instance, a
classroom in which writing courses are
taught. Having a large center-table can give
students and their professors a place to
provide peer feedback and discuss assignments as a group. Courses can be enhanced
by the comfort-level of all involved.
When he fi rst visited Sinclair Community College in Dayton, OH, current
sophomore Jacob Duffy noticed the
furniture and had a generally positive
feeling about it. He also noticed that some
furniture was arranged specifically for
subjects taught in certain classrooms.
While the idea of specialized classrooms
is nothing new in the world of science
JUNE 2014 / COLLEGE PLANNING & MANAGEMENT
51
PHOTOS COURTESY OF GRUZEN SAMTON • IBI GROUP
PHOTO COURTESY OF LEBANON VALLEY COLLEGE
CAMPUS FURNITURE & EQUIPMENT
DON’T CROWD ME IN. Students prefer furniture that allows them a comfortable amount
of personal space, with desk or table surfaces with sufficient room for test- and notetaking, as well as their laptops or other mobile devices. Also, there is, in students’ opinions,
no such thing as too much outdoor seating on any campus.
Students Take Notes
What do students notice aside from tailoring furniture to facility
type and subject matter? Classroom space seems to be next on the list
of considerations. Madelyn Steger, a freshman at Valencia College in
Orlando, notes this fact quite clearly when asked about what works
and what doesn’t furniture-wise. “Students need lots of desk space and
to be not so close to other students… I like that our desks are very efficient for taking notes and tests, without being too crowded,” she says.
Another thing students appreciate is when a college has unique
furnishings that help it to stand out from other institutions in some
way. “We have hammocks all over campus and I really enjoy that,”
says Irvin when asked about Southeastern University’s on-campus
furnishings. Although small touches like hammocks or pillows may
seem trivial next to big-ticket items, they really seem to make a difference to students.
In addition, students are able to notice things that could escape
the eye of even the most seasoned administrator. Jacob Duffy says
the furniture is generally nice, but has noticed an issue in the dining
52
C OLLEGE PLANNING & MANAGEMENT / JUNE 2014
hall. “The one thing I dislike about the furniture is that some of the
dining room tables wobble and it really is nerve-wracking when your
drink spills when you touch the side of the table,” he says.
While many schools focus on indoor and classroom furnishings, recent University of Central Florida graduate Alyssa Steger
thinks that outdoor furniture is important and often noticeable.
“We [the students] need more benches to sit outside around
campus,” says Alyssa. Sentiments such as this drive home the fact
that College and University administrators should think of campus
furnishings from the inside out. Students do, and at times, it can
be the first thing they might notice about your school.
Expectations of Excellence
Schools might hire outside consulting firms to gather this kind
of information, but sometimes the most valuable insights can be
found by simply asking, as illustrated by students like Jacob and
Alyssa. Aside from gaining information about what is working and
not working when it comes to furniture, it can be helpful for colleges just to understand what students expect facilities to provide.
Student Chelsea McFarland of Miami University in Oxford, OH,
makes her expectations clear, stating, “I would expect the furniture
to be comfortable, but stylish and easy to clean as well.” With expectations ranging from aesthetic to cleanliness, students certainly
seem to know what they want when they arrive on campus.
“I expect college furniture to be in tip top shape, since we the
students pay for the tuition and indirectly, for the furniture,” adds
Duffy. What students expect to see furniture-wise and what they
actually see on campus can sometimes make a world of difference
when they visit for the first time. If your furniture is outdated and
worn, students will notice and all your effort put toward a great
campus tour could be wasted.
Graduate students sometimes have special expectations when
coming to campus. University of Arizona graduate student Calley
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CAMPUS FURNITURE & EQUIPMENT
Eads notes this when asked about her
furniture expectations. “I want the desks to
be spaced out in a way that promotes mobility but in a way that also allows students
to interact with group members and other
students near by,” says Eads, who teaches,
studies and proctors exams at the university.
Given the versatile nature of their aims and
daily tasks, graduate students can be a great,
yet sometimes overlooked, resource for
furniture and facility insights.
Furniture, while it may not seem like
a deal-breaker, can be for some students.
Students are able to choose to attend
school anywhere and, aside from curb appeal, your furniture can be the next most
important selling point when it comes
to facilities. Without it, you will be left
trying to sell a great academic program
without the facilities and furniture that
truly make it possible. CPM
DON’T BE AFRAID TO ASK
IF YOU ARE SEARCHING for examples of
schools that have benefited from seeking a
student perspective, it won’t take long to find
convincing results. At the University of Southern
California, for example, the Undergraduate
Student Government surveyed students about
issues pertaining to the Leavey Library, one of
two main research libraries on campus.
After surveying several students, it was discovered that the library didn’t necessarily need a
complete renovation. It simply needed furniture
and space updates to match student needs. After
the survey, money could be more appropriately
allocated for the update. Read more about the
process: http://dailytrojan.com/2013/12/03/usgsurveys-students-about-renovating-leavey-library
At the University of Florida, students were
given the opportunity to help choose furniture
for the recreation area in the Reitz Union.
Students were able to vote for their favorite
pieces, as well as voice what they desired
in new facility furniture. Students voted
online and in-person in a “furniture tournament” set-up where the losing pieces were
eliminated and the winners advanced, making
the process both fun and useful. Read more:
http://www.alligator.org/news/campus/
article_ef98565c-7dad-11e3-9e2d-001a4bcf887a.html?mode=jqm
Clark College in Vancouver, WA, also
gathered student opinions about potential
library furniture. The college was able to obtain
“sample” furniture that students could use and
provide feedback on before the school made
any purchasing decisions.
The original story, along with details, can
be found on the Clark College Libraries Blog:
http://www.clark.edu/Library/blog/?p=2476
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JUNE 2014 / COLLEGE PLANNING & MANAGEMENT
53
CAMPUS FURNITURE & EQUIPMENT
FURNISHING
AND EQUIPPING
STUDENT SPACES
An unconventional commons in midtown
Manhattan is designed with students in mind.
BY W ID CHAPMAN
A
S COLLEGE AND UNIVERSITY
students increasingly seek living environments more like boutique hotels
than the childhood bedrooms they left behind,
facility administrators and interior architects are
actively working to meet their new criteria. Like
their parents, students today crave good design,
not condescension, and the offerings and selection of furnishings and equipment for campus
common areas are changing to reflect this trend.
While our practice primarily designs student
commons for urban schools — many in highrise buildings — the desires and challenges for
these spaces are largely ubiquitous. For all, the
sweet spot lies in making them safe and durable
yet non-institutional in feeling. They must be
grown up, but at the same time fun and hip. They
should be social, with a variety of places to hang
out and experience a myriad of activities, and
being networked and “plugged in” is a given.
Safety is also crucial, enhanced through effective
security camera systems and a minimum of
isolated rooms and hidden crannies.
Planning Spaces
The first thing we consider in student commons projects is the look and feel of a space.
Reaching beyond requested spatial “branding,”
we borrow a trend from restaurant and hotel
design and also embrace the inherent character
SOCIAL NETWORKING. One aspect of furnishing the New Yorker Hotel Student Commons was a decision to replace small and isolated satellite cooking facilities and lounges
embedded among dorm floors with large, vibrant, multi-faceted spaces complete with
cooking, dining, library, recreation, film screening areas and more. The resulting design
for the project is casual, with a multitude of places to “hang out.” The cooking facilities
and lounges vibrate with a lively palette of paint, tiles and paneled cabinets.
PHOTOS © PAUL JOHNSON
54
C OLLEGE PLANNING & MANAGEMENT / JUNE 2014
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of the neighborhood through our
interior treatments as well as the
furniture and equipment we select.
These decisions are magnified in
student spaces, as unlike selections
made for a typical residential setting,
these must not only complement the
project’s aesthetics but also provide
strong functional performance. Aside
from meeting our aesthetic criteria,
the two standards we live by when
it comes to the selection process are
durability and comfort.
Durability. The key here is finding
a balance between longevity and cost. It
is not easy to find stylish furniture that
fits this description. This is why “institutional” choices tend to be the norm,
though we consistently seek to avoid
the mundane whenever possible. Furniture in these spaces also gets moved
around frequently, resulting in the loss
of sofa and coffee-table legs. Therefore,
whatever is placed in the space also
needs to be inexpensive enough to be
replaced after a mishap. And it goes
without saying that kitchen equipment
must provide longevity, as well.
Comfort. Furniture needs to
be comfortable for the user and
ergonomically sound to meet specific
functions such as studying or dining.
We also seek designs that comfort the
user in a visceral sense, providing
friendly visual appeal.
An Uncommon Commons
These design standards are readily apparent in our most
recent project for New York City’s Educational Housing Services
(EHS), the New Yorker Hotel Student Commons. Located in an
historic 43-story art deco hotel in midtown Manhattan that is now
a Wyndham, the project occupies a 24,000-square-foot full floor,
serving as a hub for the 600 students who reside on “our” floor
and five others. (The majority of the remaining floors serve hotel
guests.) The Commons addresses EHS’s ongoing efforts citywide
to replace small and isolated lounges and satellite cooking facilities
embedded among dorm floors — a problem not unique to urban
schools — with large, vibrant, multi-faceted spaces complete with
cooking, dining, library, recreation, film screening areas and more.
JUNE 2014 / COLLEGE PLANNING & MANAGEMENT
55
CAMPUS FURNITURE & EQUIPMENT
Our casual design for the project comprises a multitude of
places to “hang out” as well as new dorm rooms converted from
former hotel rooms. All of the areas are separated by floor-toceiling glass to allow for acoustical (and in the case of the kitchen,
olifactoral) separation, while providing a visual sense of openness.
The vibrant, graphic color palette we chose for the space
echoes the building’s energetic urban surroundings, interpreted
for its young end-users. This environment, along with shape,
56
C OLLEGE PLANNING & MANAGEMENT / JUNE 2014
color and texture all came into play when we were selecting furnishings and fabrics. As textile technology continues to improve,
luxurious fabrics — even glamorous velvets — that might have
previously been found solely in residential or custom high-end
hotel design are now appearing as commercial-grade products.
The same is true for carpets, as very durable and inexpensive
broadlooms and carpet tiles have begun to surface. These materials lend a fresh sense of sophistication to our designs, helping
WEBCPM.COM
CAMPUS FURNITURE & EQUIPMENT
The library, defined as a
place to study and absorb
knowledge, features
whimsically canted
shelves with books that
echo the color story and
also spatially signal that
this is not a noisy place.
us to meet students’ high expectations.
Considering the New Yorker’s spaces, its
lounges required a variety of seating scenarios
to meet diverse needs. Ergonomics and comfort
played key roles in making these decisions.
We specified custom-made sofas for the TV
lounge to maximize a “living room” feeling.
Long, built-in banquettes are versatile for large
groups as well as for sitting upright or reclining. The library study tables and chairs provide
room to spread out schoolwork, while individual lounge chairs and side tables are conducive to
reading a book or tablet.
The library, defined as a place to study and
absorb knowledge, features whimsically canted
shelves with books that echo the color story and
Movement. It’s essential to ergonomics,
and it’s key to innovation. It’s why BioFit
partnered with a leading Italian design firm
to develop MVMT, a new line of seating
engineered to be responsive to the full
range of continuous motion. MVMT gives
workers the ability to move—and the power
to innovate.
www.biofit.com
800.597.0246
biofit@biofit.com
© 2014 BioFit Engineered Products. MVMT is a registered trademark of BioFit Engineered Products.
JUNE 2014 / COLLEGE PLANNING & MANAGEMENT
57
CAMPUS FURNITURE & EQUIPMENT
also spatially signal that this is not a noisy place. In the adjacent
lounge and game area, we dropped a floating ceiling plane above
a seating and TV alcove to give it a special sense of place. We then
disguised a multitude of plumbing shafts left over from the hotel
rooms as integrated “furnishings” themselves by covering them
in reclaimed wood, adding individuality through the addition of
“graffiti” art stenciled into them by a local artist.
58
C OLLEGE PLANNING & MANAGEMENT / JUNE 2014
Kitchen and
Cooking Spaces
EHS has experimented
with different types of cooking facilities over time. The
New Yorker’s is simple and
limited in function: cooktop
and microwave cooking only,
without storage for food or
utensils (students bring their
own to the space). This facility is filled with activity day
and night, as students tend
to come in pairs or groups
and make their cooking and dining experiences a social outing.
Continuous eating counters parallel to the cooking lines serve this
purpose well. The cabinets have solid core panels made from a
sustainable material also used for building exteriors, and the countertops are made from a highly durable engineered material made
of recycled crushed stone. The floors are porcelain tile. The nearby
dining room offers a myriad of table sizes and banquette seating as
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CAMPUS FURNITURE & EQUIPMENT
well as chair seating, again, to suit a variety of student preferences.
Today’s higher education student commons should be signature spaces that meet client requirements as well as the desires
of an increasingly sophisticated student population. Open,
versatile, space planning and careful attention to furnishing
and equipment decisions can elevate these projects into affi nitybuilding environments that are far from conventional. CPM
Wid Chapman, AIA, received his architectural education at the
Rhode Island School of Design. He is a former chair of the interior
design department of Parsons the New School for Design in New
York City, where he currently serves on its senior faculty. A lifestyle design authority, he is co-author of the topical books Home
Design in an Aging World (Fairchild Books, 2008) and Unassisted
Living (Random House, 2011).
Supplier Spotlights
FE AT URED PRODUC TS + SERVICES
A GROWING COLLECTION
ADAPTABLE, FLEXIBLE TABLES
ERG INTERNATIONAL
The ERG Collection is growing. Some of the
new introductions include the redesigned Island
lounge collection and new Cayman occasional
and cafe tables. Malibu modular lounge and
Duncan occasional tables are a perfect complement. Proudly made in the USA!
VS America
The FlipTable-RU. Flip it up. Roll it around.
Link it together. Flip it down. Nest it away. Exceptional flexibility, functionality and durability
for classrooms, training rooms, meeting rooms,
public areas and cafeterias at a value worth
flipping over. Chair shown: Compass-VF.
www.erginternational.com | Email: sales@erginternational.com
800/446-1186
www.vs-network.com | Email: j.henderson@vs-charlotte.com
SMART COOPERATIVE SOURCING
TABLET ARM CHAIRS
E&I Cooperative Services
E&I Cooperative Services is the memberowned, not-for-profit sourcing cooperative
focused on education. Members have access to
a diverse portfolio of competitively awarded
contracts, offering high-quality sustainable
products and solutions in categories including
safety and security, maintenance, technology,
furniture and more.
Virco
Virco’s sophisticated Sage™ Contract chairs for
a wide range of on-campus environments now
include models with an articulating plywoodcore tablet arm that enables easy seat access.
Four glide choices are available for different
flooring surfaces, as are casters for mobility.
www.eandi.org | Email: sschell@eandi.org
800/283-2634
www.virco.com | Email: info@virco.com
800/448-4726
MUSIC REHEARSAL TECHNOLOGY
COLLABORATIVE FURNITURE
Wenger Corporation
The new VAE® Rehearsal system enhances
learning in music rehearsals by simulating the
acoustics of performance spaces ranging from
arena to recital hall. Custom settings are also
available. Digital record/playback enhances assessment and enables uploading/downloading
of recorded pieces.
Computer Comforts
Is it a conference table? Is it a computer workstation? The Collaborative Table is both. This
table’s design is the perfect solution for groups
of three to six students. What makes this table
unique is the wide variety of tabletop ports,
monitor mounts and student control systems
which are available.
www.wengercorp.com | Email: info@wengercorp.com
800/4Wenger
www.computercomforts.com
JUNE 2014 / COLLEGE PLANNING & MANAGEMENT
59
Supplier Spotlights
FE AT URED PRODUC TS + SERVICES
CAMPUS WAYFINDING SIGNS
STOP CORE DRILLING AND TRENCHING
APCO Signs
APCO’s SignBar/SignPanel is a comprehensive aluminum sign system providing campus
wayfinding and identification solutions. Easily
adaptable to change and with unique design options, SignBar/SignPanel is compatible with any
environment and has been proven at colleges
and universities throughout the U.S.
Connectrac
Connectrac In-Carpet Wireways are ADAcompliant and combine an extruded aluminum
central wireway flanked by ultra-low sloping
floor transition ramps. Connectrac wireways
offer technology connectivity in open interior
spaces and provide an alternative to expensive
core drilling.
www.apcosigns.com | Email: sales@apcosigns.com
877/988-APCO
www.connectrac.com | Email: info@connectrac.com
877/480-5637
VERSATILE, ADAPTABLE TABLES
HIGH BACK COFFEE HOUSE SEATING
KI
Integra Seatng
The High Back is available in all the same
comfortable Coffee House Collection seats —
straight, curved and corners — with all these
great options: Clean-out seat, Counters, Power,
and Integra’s ultra-strong Tablet Arm. All this
and a lifetime warranty.
Designed by Giancarlo Piretti, the Pirouette
Table from KI provides a dynamic, legwithin-leg table solution unlike any other. As
Pirouette’s tabletop is raised, the legs articulate,
allowing for seamless operation and movement.
Tables easily reconfigure and nest for simple
storage and adaptability.
www.ki.com | Email: consultki@ki.com
800/424-2432
www.integraseating.com | Email: customerservice@integraseating.com
800/235-0234
EASY STORAGE SOLUTION
GROUNDS CARE IS EASIER WITH ELEVATED TRASHCANS
Screenflex
The Screenflex Storage Caddy allows you
to easily store notebooks, pens, art materials,
books and more. The Storage Caddy fits snugly
over the end frame of any size Screenflex Room
Divider.
R.J. Thomas Mfg. Co. Inc.
The steel tube yoke provides a permanent location for the steel trash basket. The basket tips
forward for easy trashbag removal. The basket is
kept off the ground for easy area care. Select lids
for collecting trash or recyclables.
screenflex.com | Email: info@screenflex.com
847/726-2990
www.pilotrock.com | Email: customerservice@rjthomas.com
800/762-5002
ERGONOMIC SEATING, TABLES AND ACCESSORIES
PORTABLE AUXILIARY BLEACHER SEATING
Biofit
From K-Ph.D., BioFit has an ergonomic
furnishing solution for most every learning
environment. Leading institutions choose
BioFit for quality, LEED-compliant seating,
GREENGUARD® certified tables, steel carts,
foot rests and more — all engineered for
lasting performance and backed by a 13-year
warranty.
Sturdisteel
Sturdisteel Tilt & Roll Portable Bleachers are
a unique solution for limited space and overflow
crowds. Engineered to stack against the wall,
these units are designed with non-marking
rubber pads and large swivel casters for the
ultimate in portability.
www.biofit.com | Email: biofit@biofit.com
800/597-0246
www.sturdisteel.com | Email: info@sturdisteel.com
800/433-3116
60
C OLLEGE PLANNING & MANAGEMENT / JUNE 2014
WEBCPM.COM
Facility Focus
LIBR ARIES AND LE ARNING COMMONS
PHOTOS © JEFF GOLDBERG/ESTO
North Carolina State University
James B. Hunt Jr. Library
T
HE JAMES B. HUNT JR.
Library at North Carolina State
University opened in January 2013
on the rapidly growing Centennial Campus
in Raleigh. With an iconic modern exterior
and an interior fi lled with cutting-edge
technological integration, the facility has
been touted as “the library of the future.”
The design shifts the concept of a library
beyond stacks and catalogs to a dynamic
place for collaboration, research and experimentation with technology. A bookBot
automated book delivery system reduces the
space needed for stacks and accommodates
a 2,000,000-volume collection. A virtual
browse system allows users to see a virtual
bookshelf with items related in subject, and
books can be checked out and retrieved by
the bookBot and are available for pickup
within minutes.
Generous open spaces and monumental
stairs connect all floors of the library, while
the learning commons contain both open
spaces with colorful furniture and more
traditional, quiet study areas. Hunt Library
provides 100 group study rooms, including technology labs, gaming labs, media
production rooms and creativity studios.
A glass-walled technology showcase on the
entry level offers the latest devices and technologies available for loan to students. The
library also houses a political think tank led
by former North Carolina Governor James
Hunt, academic offices and an auditorium.
The 230,000-square-foot facility is
certified LEED Silver, with an abundance
of natural lighting, solar fins, rooftop
solar panels, innovative chilled beam and
radiant panel systems, green roofs and a
rainwater collection system.
Clark Nexsen served as executive
architect, collaborating fully on the project
design and construction with the New York
office of Snøhetta serving as lead designer.
Hunt Library has been honored with more
than 20 awards, including the international
Stanford Prize for Innovation in Research
Libraries (SPIRL) and three national
awards for library architectural design and
planning, library interiors and education
facility design. CPM
JUNE 2014 / COLLEGE PLANNING & MANAGEMENT
61
Facility Focus
LIBR ARIES AND LE ARNING COMMONS
PHOTOS © NATHAN COX PHOTOGRAPHY
Lancaster Bible College
Teague Learning Commons
I
N EARLY 2006, Lancaster Bible
College (LBC) began to examine the
needs of the campus library. Options ranged from renovations/additions
to the existing facility to a totally new
facility. The “library” project also evolved
to a “student learning commons” which
houses a library function.
LBC selected Cornerstone Design–
Architects (CDA), who had designed
numerous other facilities on the college’s
Lancaster, PA, campus, for the project.
CDA knew the client and their vision, and
were well versed at a collaborative working
relationship with Horst Construction, who
would build the facility.
Part of that mission was to also include
62
sustainable design practices in as much as
it made sense economically, such as the 30
wells and geothermal heating and cooling
system. Also, this was the first building
that would occupy and set the tone for
LBC’s north campus development.
The resulting 41,636-square-foot
facility, which opened in August 2012,
features the library housing more than
300,000 items, and also provides learning
support services, an information literacy
lab, a music composition lab, collaborative study rooms, a writing center,
classrooms — and a popular spot at the
front entrance, Bennee’s Bistro, with both
indoor and outdoor seating.
Natural light and reflected sunlight at
C OLLEGE PLANNING & MANAGEMENT / JUNE 2014
different parts of the day create a warm
and hospitable internal environment and
connection to the outdoor climate. Other
than the mezzanine for the one level of
library stacks, which has an open railing,
other areas of the building are visually
open but physically separated via floor-toceiling, one-half-inch-thick butt glazing.
We could review the technology support
that the students now have available to
them or recite further green inclusions and
detail other design features, but suffice it
to say, the new Teague Learning Commons has raised educational offerings to
the student body and makes a significant
contribution to LBC’s commitment to
providing a quality education. CPM
WEBCPM.COM
CaseHistory
RE AL-WORLD SOLU T IONS
Centralized Security Saves Time and Money
C
HANDLER-GILBERT Community College (CGCC) in Chandler,
AZ, is a leader in the post-secondary
education field. Recent figures from the
Department of Education placed ChandlerGilbert as the fastest-growing college in
America. With a current headcount of
19,791 students, CGCC provides students
with many excellent opportunities to help
them realize their dreams.
With an annual budget of over $65 million, CGCC’s 935 employees work diligently to
provide the very best in quality education, as
well as keeping their students and staff safe.
Identiv’s HIRSCH Velocity product provides
critical control and centralized management
of campus security for this growing college.
Managing electronic access to facilities
across campus is key to CGCC’s security
plan, as hiring full-time guards for all access
points is cost-prohibitive. In the past, Public
Safety staff would need to manually unlock
each building with a key every morning.
Now, Identiv’s HIRSCH Velocity provides
centralized control and monitoring of facility access across the entire campus.
Unique challenges included older buildings that required special design attention
during installation and the need for easily
testable security lockdowns and lockopens in
the case of an emergency. Without placing undue burden on the Public Safety staff, the first
few buildings were brought online in 2007.
Facility access at CGCC is carefully controlled and monitored across 27 buildings,
183 acres and three campuses.
The benefits that Identiv’s HIRSCH
Velocity product offers CGCC are numerous.
The speed of access for access cardholders
makes for a “frictionless” environment.
Special purpose door openings and closings
requiring Public Safety’s assistance are just a
Identiv’s Hirsch provides centralized campus security
for the growing Chandler-Gilbert Community College in
Chandler, AZ.
phone call away. With centralized credential
management, CGCC anticipates supporting NFC-enabled phones and other devices
to provide card-swipe access. Traditional
cards with photo IDs may still be required
in certain areas, including aviation hangar
access. FAA-issued identification cards work
seamlessly with Identiv’s multitude of available security protocols. CPM
www.identiv.com
Product Showcase
WHAT’S NE W + NOT E WORT HY
Inspired, Comfortable Chairs
Haws Corporation
Flexible Storage Cabinets
American Seating — American
Seating, a leader in innovative
seating solutions for 128 years,
introduces the new Nima chair.
Nima is an inspiring family of
chairs designed by iconic furniture
designer Giancarlo Piretti that
offers advanced comfort through a
minimalistic aesthetic.
Brita Hydration Station — The
Brita Hydration Station is a touchfree, hygienic water dispenser allowing users to enjoy the benefits
of healthier, great-tasting water.
The Brita Hydration Station is
certified as a drinking fountain.
Advanced water fi ltration system
assures healthier, great-tasting
water.
Wenger Corporation — New
media storage cabinets — fi xed
and mobile models — organize
and protect audiovisual equipment and media. Ideal for storage
rooms or classrooms, these flexible, lockable cabinets secure electronics, cables and microphones.
Shelves, drawers and accessories
enable easy customization and
reconfiguration.
www.americanseating.com
www.hawsco.com
www.wengercorp.com
Long-Lasting, Dependable
Washers and Dryers
Maytag — Maytag offers dependable, long-lasting washers and
dryers that get clothes clean, all
with the communication options
of our new Maytag Connect 360°™
system. Plus, with our energysaving features, you’ll benefit
from reduced utility costs.
www.maytagcommerciallaundry.com
Look for more Products and Services online at www.EducationMarketplace.com
JUNE 2014 / COLLEGE PLANNING & MANAGEMENT
63
AdvertiserIndex
FE AT URED SUPPLIERS + SERVICES
For more information on products and services for educational facilities featured in this issue, you may contact the companies
using the following information.
Advertiser
Page #
Advertiser
Page #
Advertiser
Page #
Air Pear ............................................... p. 22
Detex .............................................p. 20, 21
Integra Seating .............................. p. 55, 60
www.theairpear.com, 888/247-7327
www.detex.com, 800/729-3839
www.integraseating.com
Allegion ......................................... p. 13, 29
DTZ, A UGL Company ............................ p. 39
Kee Safety, Inc. .................................... p. 35
www.Allegion.com, 877/840-3621
putustothetest.com
www.KeeSafety.com/Schools, 800/851-5181
American Seating ................................. p. 63
E&I Corporation ............................. p. 45, 59
KI ...................................................p. 47, 60
www.americanseating.com
www.eandi.org
www.ki.com, 800/424-2432
APCO Signs ....................................p. 56, 60
ERG International ................................ p. 59
Madrax ................................................ p. 35
www.apcosigns.com, 877/988-2726
www.erginternational.com, 800/446-1186
madrax.com, 800/448-7931
Armstrong Ceilings Systems .................... p. 5
Harlequin Floors .................................. p. 31
Maytag ................................................ p. 63
armstrong.com/effects, 877/ARMSTRONG
harlequinfloors.com, 800/642-6440
www.maytagcommerciallaundry.com
BioFit Engineered Products .............p. 57, 60
Haws Corporation .......................... p. 33, 63
Merchants Fleet Management .............. p. 40
biofit.com, 800/597-0246
www.BritaHydrationStation.com, 888/909-4297
merchantsfleetmanagement.com, 800/288-6999
Computer Comforts, Inc. ................. p. 49, 59
HID Global ............................................. p. 2
Moen Commercial ................................ p. 23
www.computercomforts.com
www.hidglobal.com
www.moencommercial.com, 877/663-6776
Connectrac .................................... p. 53, 60
Identiv ................................................. p. 63
National Joint Powers Alliance ............... p. 15
www.connectrac.com/education, 877/480-5637
www.identiv.com
www.njpacoop.org, 888/894-1930
Petersen Manufacturing Inc. .................. p. 9
www.petersenmfg.com, 800/832-7383
COMING IN FUTURE ISSUES OF
R.J. Thomas Mfg. Co., Inc. ............... p. 51, 60
www.pilotrock.com, 800/762-5002
COLLEGE PLANNING & MANAGEMENT:
SCA Tissue ........................................... p. 19
JULY
07
AUGUST
SPECIAL SECTION:
SAFE AND SECURE CAMPUS
SPECIAL SECTION:
SPORTS, ATHLETICS, FITNESS,
RECREATION AND OUTDOOR
SPACES
SEPTEMBER
EDUCATION
MARKETPLACE
BUYERS’ GUIDE
10
NOVEMBER
SPECIAL SECTION:
BUILDING ENVELOPE:WALL
SYSTEMS, SLABS & FLOORS,
WINDOWS & DOORS,
ROOFING, ATRIA
12
TECH 2015:
INTEGRATING TECHNOLOGY
AND SPACE
Spring City Electric ............................... p. 27
www.springcity.com
Sprint .................................................. p. 25
sprint.com/EduSave, 866/639-8354
Sternberg Lighting Company ................. p. 11
11
DECEMBER
screenflex.com, 800/553-0110
sho.com/housing, 866/481-SHOW
09
OCTOBER
Screenflex ..................................... p. 58, 60
SHOWTIME .......................................... p. 67
08
ANNUAL
GREEN ISSUE
torkusa.com, 866/722-8675
www.sternberglighting.com, 800/621-3376
Sturdisteel .................................... p. 48, 60
www.sturdisteel.com, 800/433-3116
Tandus Centiva ....................................... p. 7
tandus-centiva.com, 888/236-8482
Virco, Inc. ...................................... p. 43, 59
www.virco.com, 800/813-4150
VS America .................................... p. 59, 68
www.vs-network.com
Contact your sales representative for more details.
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CT DC DE MA MD ME MI NC NH NJ
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Marcia Brumbeau
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847/256-3295
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724/652-5323
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cdewey@1105media.com
pmutchler@1105media.com
Wenger Corporation ....................... p. 59, 63
wengercorp.com, 800/4-WENGER
xpedx .................................................. p. 36
RBcatalog.com
64
C OLLEGE PLANNING & MANAGEMENT / JUNE 2014
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65
Trends in Green
SUS TAINABLE INNOVAT IONS ON C AMPUS
Greening the Urban Environment
El Centro College installs wind turbines on its Dallas campus.
BY DAV ID BROW NING
D
OWNTOWN DALLAS has few urban oases. Anyone
who works and lives in this Texas mega-city knows that
parks, grass, trees and anything that resembles a landscape is hard to find. They won’t find any tree farms, either.
Imagine the surprise among downtown residents when El Centro College (ECC) announced a unique farm effort on the roof of its
tallest central campus building — a wind turbine farm. Curious
onlookers can get a glimpse from the ground of a wind farm in action as they wait for commuter trains to arrive at the nearby West
End station, or industrious exercise fanatics can watch turbines
rotating from the windows of the Texas Club as they work out in
the fitness center several stories above the college.
Described as the only wind farm in Dallas County, El Centro’s
“farm” doesn’t require any soil or water — just a breeze and whirling blades that can generate energy to run computers and save
money. It’s a first for our college and for downtown Dallas. And
since this was one of the first buildings to actually have electricity
in downtown Dallas, it seemed like a natural progression.
Why Downtown?
Students, faculty and administrators who participated in Earth
Day activities in April watched the start-up of 40 wind turbines —
now actually 80 — as the blades turned gently in the breeze that
circulates among downtown Dallas high-rise buildings. Students
and employees viewed a live feed on televisions in the ECC Student
Center mid-afternoon.
Why try a downtown setting where buildings bake in the sun
and concrete makes life hot for commuters and residents alike?
Those tall buildings actually contribute to breezes that race
around corners and push pedestrians along as they walk on busy
city blocks.
The wind always blows around and across our main campus.
Everyone knows it but never seems to think about it. That’s when
I began to wonder, about six years ago, whether we could harness
some of that free energy for our own use — and perhaps save some
money in the process.
Why Now?
“Now” actually took a number of years. Research, planning,
purchasing and logistics all were part of the process. This year, we
finally saw the end result.
El Centro purchased 80 miniature wind turbines, all made in
the United States, at a total cost of $240,000, which includes the
66
C OLLEGE PLANNING & MANAGEMENT / JUNE 2014
infrastructure — a metal grid to support the equipment — and
the turbines themselves. The turbines have a life expectancy
of 25 to 30 years, and they will generate enough power to run
the approximately 2,000 computers that we have in our labs on
the main campus. We should recover the cost of the turbines in
about 15 to 20 years.
We used a formula to calculate and arrive at those estimates:
the number of hours in a year (8,700) multiplied by the number of
kilowatts generated per wind turbine array (20), multiplied by the
number of arrays (four). We also multiplied those numbers by actual wind production time, estimated at approximately 50 percent,
and by our cost per kilowatt-hour ($.055).
Practically speaking, here’s what those energy numbers mean.
El Centro converted 1,500 desktop tower computers at our downtown campus to thin-client cloud-based desktops. Each of the old
towers would consume approximately 1,100 kilowatts of power a
year, at a cost of $60.50. Each of the converted thin-client towers
uses 34.56 KWH per year at a cost of $1.90. The comparison makes
it clear why our investment in the turbines will save us money by
using our own wind energy.
Why Here?
The turbines, manufactured in California, were assembled earlier in April by Amarillo-based Hydro-Star Energy. Early one Saturday morning, a large crane hoisted beams — with 10 turbines
attached to each one — up to the roof of El Centro’s “A” Building;
the beams support the wind turbines as they turn.
Locating a wind farm on an urban college campus like El Centro in downtown Dallas helps us to accomplish two goals: energy
conservation and workforce development. First, we create our own
energy to save money and resources. Second, our wind turbine
farm will help us create partnerships with companies that want
to work with El Centro College to provide training and program
possibilities for our students. We want to be environmentally conscientious and also to show our students that they can find career
opportunities in wind energy.
We have a holistic plan for conservation — we’re not doing just
one project at a time. We are proud that our wind turbine farm is the
next step in that holistic conservation plan for El Centro College. CPM
David Browning is vice president for business services at El
Centro College (www.elcentrocollege.edu), located in downtown
Dallas, TX.
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