PMI REP 1419
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Project Management
Associate’s Certificate In
Project Management
Complete 3 valuable courses
to gain vital skills and
knowledge to enhance your
career and capabilities
18 PDUs
Managing Projects
18 PDUs
2
Quality For Project Managers
19 – 21 January 2016*
27 – 29 August 2016 (Arabic)
22 – 24 October 2016
Dubai
Dubai
Dubai
3
Scheduling And Cost Control
14 – 18 February 2016*
25 – 29 September 2016
(Bilingual – English/Arabic)
20 – 24 November 2016
Dubai
Dubai
4
Project Leadership, Management
And Communications
26 – 28 March 2016*
22 – 24 November 2016
5
Contract Management Principles
And Practices
29 – 31 March 2016*
15 – 17 May 2016
30 August – 1 September 2016 (Arabic)
25 – 27 October 2016
Dubai
Abu Dhabi
Dubai
Dubai
6
Project Risk Management
21 – 23 February 2016*
25 – 27 September 2016
18 – 20 October 2016
6 – 8 December 2016 (Arabic)
Dubai
Doha
Abu Dhabi
Dubai
7
Project Management
Applications
29 May – 2 June 2016
16 – 20 October 2016
13 – 17 November 2016
Dubai
Abu Dhabi
Dubai
8
Negotiation For Project Managers
10 – 12 April 2016
18 PDUs
18 PDUs
18 PDUs
30 PDUs
1
30 PDUs
Location Dubai
Dubai
Abu Dhabi
Doha
Abu Dhabi
Dubai
16 – 18 January 2016*
1 – 3 March 2016 (Arabic)*
10 – 12 May 2016
20 – 22 September 2016
15 – 17 October 2016
19 – 21 November 2016
18 PDUs
Date
Complete 7 highly intensive
and informative courses
essential for project
management professionals!
The Address Hotel, Dubai Marina, Dubai, UAE
InterContinental Hotel, Abu Dhabi, UAE
Grand Hyatt Hotel, Doha, Qatar
Abu Dhabi
Dubai
Dubai
You are required to
carry your laptop to
ca
the courses
The PMI Registered Education Provider logo is a registered service and collective mark of the Project Management Institute, Inc.
Dubai
Gain PDUs when you
attend each course
The George Washington University’s
Master’s Certificate In
courses marked with *
Associate’s Certificate In Project Management
The Associate’s Certificate In Project Management provides an introduction
to project management for business professionals or those who wish to
gain education and skills in a specific area of project management.
Backed by The George Washington University School of Business this
certificate is ideal for project leaders, project team members, project
assistants, new project managers, professionals from other areas who work
with project managers or anyone seeking career development in
project management.
The Associate’s Certificate complements the Project Management
Institute’s new Certified Associate in Project Management (CAPM)®
credential and begins to lay the groundwork for anyone seeking PMI’s
Project Management Professional (PMP)® certification.
Requirements
You must successfully complete three courses from the series
within two years (including Managing Projects), to receive the
Associate’s Certificate In Project Management.
Step One: Complete the foundation course:
• Managing Projects
Step Two: Complete two electives from the following course
listing:
• Project Leadership, Management And Communications
• Scheduling And Cost Control
• Quality For Project Managers
• Project Risk Management
• Contract Management Principles And Practices
• Project Management Applications
• Negotiation For Project Managers
Step Three: Receive The Associate’s Certificate In Project
Management from George Washington University.
Course Order
Although there is no order in which you must take the courses
leading to the Associate’s Certificate, we recommend that you
take the introductory course first to become familiar with basic
project management terminology and principles.
Complete seven courses to achieve a Master’s Certificate In Project
Management.
PMBOK is a registered mark of the Project Management Institute, Inc.
CAPM and PMP are a registered marks of the Project Management Institute, Inc.
Master’s Certificate In Project Management
Professionals who attain the Master’s Certificate In Project Management
have attained the knowledge and experience necessary to effectively
oversee all aspects of project management including initiation,
scheduling, quality, procurement and communications issues.
This professional certificate, recognized throughout the industry, is backed
by The George Washington University School of Business and Public
Management and distinguishes truly professional project managers from
their peers.
Requirements
To earn a Master’s Certificate In Project Management, you must
successfully complete seven courses (including Managing Projects) within
four years.
Course Order
Although there are no prerequisites for these courses, we strongly
recommend that you begin with Managing Projects to provide an
overview to the program. You may then structure the program to meet
your needs. Project Management Applications should only be taken
after completing at least four of the previous courses.
Preparing For The PMP® Exam
This course of study enables you to address the entire Project
Management Body Of Knowledge (PMBOK® Guide) established by the
Project Management Institute (PMI). As you complete the courses, you
will also be preparing for PMI’s Project Management Professional (PMP)®
exam.
About The Associate’s Certificate And Master’s Certificate Courses
Course Timing
Registration will be at 08.00 on the first day of each course. All
courses will begin at 08.30 and conclude at 14.30 with lunch.
There will be breaks for refreshments at approximately 10.30 and
12.30 each day.
Academic Credits
These courses are recognized by a variety of continuing education
programs including:
• Professional Development Units (PDUs) from PMI
• GW Master’s Degree Program
• Continuing Education Units (CEUs) from the International Association
for Continuing Education and Training (IACET)
• American College on Education (ACE) College Credits Institute for
Certification of Computing Professionals (ICCP) Contact Hours
• Continuing Professional Education (CPE) Credit
The George Washington University
The George Washington University School of Business and Public
Management is dedicated to excellence: in its teaching and research about
management, in the public and private sectors, within the United States
and internationally.
+971 4 335 2437
The school has a 100 year history of preparing men and women for
leadership in both the public and private sectors. Known internationally for
its dedication to academic excellence, the school draws students from all
parts of the United States and around the world.
Beyond first class teaching and scholarship, the school’s faculty offers
practical experience in the issues and challenges confronting business and
government. Its research centers link faculty and students with US and
international business and government organizations. Recent distance
learning initiatives have expanded the school’s global reach.
GW Master’s Degree Program
The George Washington University offers a Master of Science Degree in
Project Management within its School of Business and Public Management.
The program allows both full and part time options and is ideal for working
professionals. Students are required to complete 13 courses for a total of
36 credit hours.
The University will award advanced standing towards its Master of Science
in Project Management to those students who earn an TwentyEighty
Strategy Execution/GW Master’s Certificate. All Master’s Certificate holders
may receive credit for up to three core courses, for a total of up to nine
credit hours (which represents 25% of the credit required for the GW
degree). The university will determine which degree program courses will
be waived on the basis of the comparable certificate courses taken.
register-mea@informa.com
www.informa-mea.com/esiproject
18 PDUs
16 – 18 January 2016*
1 – 3 March 2016 (Arabic)*
10 – 12 May 2016
15 – 17 October 2016
19 – 21 November 2016
Managing Projects
Learn How To:
Course Topics
• Master fundamental project management skills, concepts and
techniques
• Link project goals and objectives to clear, compelling stakeholder
needs
• Develop work breakdown structures
• Set realistic, measurable objectives and ensure positive results
• Estimate project costs and schedules using simple, proven techniques
• Establish a dependable project control and monitoring system
1. Introduction To Project Management
a. What are “projects”?
b. Why project management?
c. The project life cycle
d. Influences on a project
e. Key stakeholders
f. Project management process groups
g. Project manager responsibilities
20 – 22 September 2016
Course Synopsis
Gain a solid understanding of project management methods with this
comprehensive introductory course. Gain practical experience in proven
project management techniques and discover a wealth of valuable,
flexible tools that you can use immediately to ensure the success of any
project in any type of organization.
This course provides the foundation, techniques and tools to manage
each stage of the project life cycle, work within organizational and cost
constraints, set goals tied directly to stakeholder needs, get the most
from your project management team and utilize state-of-the-art project
management tools to get work done on time and within budget.
Covering the entire project life cycle, this course is built around the
latest insights from the Project Management Institute’s A Guide to the
Project Management Body of Knowledge (PMBOK® Guide), which
incorporates information critical to project success.
You’ll learn project management skills through case studies, hands-on
exercises and practical experiences that can immediately be applied to
your job. This approach yields a comprehensive project management
experience, including the early stages of defining project requirements,
developing work breakdown structures, project change control and
closeout.
As the flagship course in the TwentyEighty Strategy Execution/GW
Master’s Certificate In Project Management, Managing Projects
opens the door to more efficient project implementation. The program’s
other courses provide opportunities for you to build on the knowledge
you gain during this course to enhance your project management
capabilities.
As part of your course materials, you’ll also receive a copy of Project
Management Terms: A Working Glossary, second edition, by J. LeRoy
Ward, PMP®.
Course Leaders
Ashraf Kodari
Dubai: 16 – 18 January 2016
Dubai: 1 – 3 March 2016 (Arabic)
John R. Blacklaws
Doha: 20 – 22 September 2016
Prof. Alan Patching
Abu Dhabi: 15 – 17 October 2016
Dubai: 19 – 21 November 2016
PMBOK is a registered mark of the Project Management Institute, Inc.
CAPM and PMP are a registered marks of the Project Management Institute, Inc.
+971 4 335 2437
2. Project Initiation
a. Understanding the role of senior management
b. Needs assessment
c. Project selection
– Benefit/cost ratio
– Present value and net present value
d. Building SMART objectives
– Specific
– Measurable
– Agreed to
– Realistic
– Time-constrained
e. Developing requirements
f. Project charters
g. Project requirements document
3. Project Planning
a. Scope planning
b. The work breakdown structure
c. Estimating
d. Schedule planning
e. Network diagrams - CPM
f. Speeding up the schedule
g. Project management planning software
h. Cost planning
i. Responsibility matrix
j. Resource loading and leveling
k. Risk planning
l. Procurement planning
m. Communication and quality planning
4. Project Implementation
a. Baselines
b. Developing the project team
c. Organizations and team structures
d. Managing change
e. Managing risk
f. Performance reporting
g. Reserves
h. Assessing and monitoring project performance
i. Earned value
j. Sunk costs
5. Project Closeout
a. Scope verification and customer acceptance
b. Administrative and contractual closure
c. Transferring lessons learned to future projects
register-mea@informa.com
www.informa-mea.com/esiproject
18 PDUs
19 – 21 January 2016*
27 – 29 August 2016 (Arabic)
22 – 24 October 2016
Quality For Project Managers
Learn How To:
• Integrate project quality management into the entire project life cycle
• Use five steps to plan effectively for project quality management
• Use five steps to assess and improve your organization’s current
quality capabilities to ensure that projects will meet specified quality
standards
• Ensure customer satisfaction by monitoring results using project
quality control tools
• Apply project quality management tools and techniques to “real
world” project management situations
Course Synopsis
This course applies quality principles to project management itself, as
well as to the products and services resulting from projects. It brings
to the forefront the essentials of project quality management and its
vital link to business success, with a focus on the tools and essentials of
effective quality management that work for your organization, regardless
of your industry. The course prepares the project manager to be a
positive force in using project quality management to help ensure project
and business success.
Businesses today realize that customer satisfaction and thus competitive
success hinge on the effective implementation of quality concepts,
tools and techniques. This includes defining business quality standards,
determining performance measurements, and continuously improving
processes, procedures and products. This course shows you how to
integrate quality management concepts with project management
practices to create a successful quality management program to support
your business success.
You will learn about the philosophy and principles of quality
management and learn how to translate these concepts into specific
actions that are key to successful project quality efforts. The course
presents a five-step model for successfully planning project quality, a
five-step model for effectively assuring project quality and a qualitycontrol toolkit, all of which you can immediately apply to your work
environment. With a strong emphasis on exercises, this course gives
you the opportunity to apply quality strategies and skills to real-world
scenarios. You will practice concepts, tools and techniques using
modularized case studies that require immediate and direct application
of skills learned.
The strategies of quality management and continuous improvement
combined with project management concepts to increase your control
over objectives, work and performance. Master these proven methods
and discover how quality greatly contributes to and enhances project
success.
d. Project quality requirements
– Identifying requirements
– Sources of requirements
– Common characteristics of quality requirements
– Prioritizing project quality requirements
e. Project quality standards
– SMART quality standards
– Benchmarking
f. Quality Function Deployment (QFD)
g. QP outputs
3. Assuring Project Quality
a. What is Quality Assurance (QA)?
b. QA inputs, tools and techniques
c. Developing QA activities
d. Investigating QA capabilities
– Gap analysis
– Flowchart
– SWOT analysis
e. Process improvement
f. QA activities and the project quality management plan
g. Quality audits
h. Quality path vs. critical path
i. QA and change control
j. QA outputs
4. Controlling Project Quality
a. What is Quality Control (QC)?
b. Major questions of QP, QA and QC
c. QC inputs, tools and techniques
d. The voice of the customer and the voice of the process
e. “Good enough” approach
f. Taguchi’s loss function
g. Quantum innovation vs. continuous improvement
h. Plan-Do-Check-Act (PDCA) cycle
i. Basic quality control toolkit
– Check sheets
– Histograms
– Pareto charts
– Flowcharts
– Cause-and-effect diagrams
– Interrelationship digraphs
– Scatter diagrams
– Run charts
– Control charts
– Design of experiments
j. QC activities and the project quality management plan
k. QC outputs
Course Topics
1. Managing Project Quality
a. What is quality?
b. Quality and the triple constraint
c. What is project quality management?
– The three processes
– How it fits into the project life cycle
d. The evolution of quality
e. Systems thinking
f. The cost of quality
g. Formal quality systems
5. Putting Project Quality To Work
Course Leaders
Ashraf Kodari
Dubai: 19 – 21 January 2016
Dubai: 27 – 29 August 2016 (Arabic)
2. Planning Project Quality
a. What is Quality Planning (QP)?
b. QP inputs, tools and techniques
c. Stakeholders and customers
– Types
– Importance of identification
– Prioritization
+971 4 335 2437
Prof. Alan Patching
Dubai: 22 – 24 October 2016
register-mea@informa.com
www.informa-mea.com/esiproject
30 PDUs
14 – 18 February 2016*
25 – 29 September 2016 (Bilingual – English/Arabic)
20 – 24 November 2016
Scheduling And Cost Control
Learn How To:
Course Topics
•
•
•
•
•
•
•
1. Essential Background
a. Overview of the project management life cycle
b. The triple constraints
c. Planning tools
d. Project requirements – a review
e. The work breakdown structure – a review
Use the work breakdown structure to develop a network diagram
Calculate schedules using PERT/CPM
Identify, assign and tabulate resource requirements
Predict costs and work time using specific levels and estimate types
Plan for contingencies and anticipate variations
Predict future project performance based on historical data
Monitor changes and close out projects on time
Course Synopsis
Develop effective measures for scheduling and controlling projects as
you put the tools of project management to work. In this course, you’ll
focus on managing the constraints you face in any project: limits on
time, human resources, materials, budget and specifications. Discover
proven ways to work within your identified constraints without letting
predefined limits curtail creativity or innovation.
You will gain hands-on experience, practicing your skills in building
project requirements and the work breakdown structure. You’ll learn a
sound, logical framework for scheduling and controlling project activities.
You’ll also master techniques for estimating, forecasting, budgeting,
monitoring, controlling, analyzing and reporting costs and interpreting
the meaning of earned-value data.
Individual and small-group exercises feature scenarios that help
hone these skills and a comprehensive toolkit provides practical field
guidance. Discover a number of sophisticated tools and techniques
that you can use to manage time and costs effectively on every type of
project.
This is one of the program’s most popular courses, classes fill up
quickly, so register early.
Participants in this course will receive TwentyEighty Strategy Execution’s
Earned Valued Formula Finder, which puts the information you need
to determine cost, schedule, estimate at completion and estimate to
complete values for your projects right at your fingertips.
2. Estimating
a. Using estimates for scheduling and cost control
b. The basic rules of estimating
c. Levels of estimating and estimate types
– Top-down vs. bottom-up
– Order of magnitude
– Budget
– Definitive
d. Four estimating methodologies
e. Identifying controllable costs
– Resource
– Material
– Direct
– Indirect
f. Planning for risk with contingency
g. Building the project resource pool
– Using resources to build estimates
– The responsibility matrix
h. Time-controlled estimates
i. Resource-limited estimates
3. Scheduling
a. Network scheduling
b. Validating schedules
c. Arrow diagrams and precedence diagrams
d. Basic scheduling and network calculations
e. Advanced precedence relationships and the critical path
f. Alternative constraints
g. Gantt and milestone charts
4. The Baseline
a. Establishing baselines
b. Understanding types of baselines
c. Time-phased distribution of costs
d. Cumulative cost curves
Recommendation: Please bring a calculator to class.
5. Managing Change Within The Project
a. The process of control
b. Identifying sources of change
c. Screening change
d. Updating the project plan
e. Communicating change
Course Leaders
Ashraf Kodari
Dubai: 14 – 18 February 2016
Dubai: 25 – 29 September 2016 (Arabic)
Claude Maley
Abu Dhabi: 20 – 24 November 2016
+971 4 335 2437
6. Evaluation And Forecasting
a. Causes of variances
b. Establishing the “data date” for evaluation
c. Controlling costs and schedule late in the project
d. Components of the project audit
e. Considerations in establishing a monitoring system
f. Earned-value
g. Advanced earned-value forecasting tools
7. The Exit Strategy
a. Steps in completing the project
b. Scope verification
c. Contract closeout
d. Administrative closure
register-mea@informa.com
www.informa-mea.com/esiproject
18 PDUs
Project Leadership, Management
And Communications
26 – 28 March 2016*
22 – 24 November 2016
Learn How To:
Course Topics
• Lead project teams through more effective communication
• Identify motivational value systems to improve productivity and
cooperation
• Recognize the role of business and personal ethics in leadership
• Describe predictable change stages and identify appropriate
leadership strategies for each stage
• Utilize a powerful four-stage collaborative negotiation process
• Create a Leadership Development Plan to implement when you return
to work
1. Leadership And Management
a. What is leadership?
b. The difference between leadership and management
c. Assess your leadership competencies and developmental needs
d. Articulate your leadership vision, in light of the assessment, and
consider the best way(s) to realize it
e. Processes for establishing direction, aligning people and
motivating people to follow your vision
f. Identify different leadership styles
– Tasking
– Encouraging
– Steering
– Entrusting
Course Synopsis
This is an interactive course designed to provide a solid foundation in
key leadership competencies and to provide you with the opportunity
for a truly transformational leadership experience. As a participant, you
will complete a self-assessment of your leadership skills, then master
the basics of these leadership competencies: setting direction, aligning
people, motivating and inspiring, leading teams, communicating, building
relationships, facilitating ethical conduct, negotiating, and leading
change.
After you assess your skills, you will create and refine a personal
leadership vision and work on strengthening your leadership
competencies as you develop your personal Leadership Development
Plan. You will learn how to empower yourself and other team members
through more effective negotiation based on an understanding of
the differences between competitive and collaborative negotiation
approaches and you will gain an appreciation of the importance of a
collaborative “win/win” negotiation process.
You will gain a clear understanding of why communication is so
important - regardless of how a project is organized. You will discover
how business and personal ethics can influence your leadership style and
personality, and how your individual leadership style and personality can
influence the course a project will take.
Working with other professionals and an experienced instructor/
facilitator in an interactive classroom environment, you will engage in
revealing case studies, lively discussion and practical exercises.
Project managers and business professionals who need to increase their
leadership skills will find this course to be extremely valuable as they
master important skills to get the most from their most valuable project
management resource - their people!
Course Leader
Prof. Alan Patching
Dubai: 26 – 28 March 2016
Dubai: 22 – 24 November 2016
“Alan made the course very informative and
packed it with valuable information and practices.”
Ameed Matouk, CDM Analyst,
Abu Dhabi Health Services Co., UAE
+971 4 335 2437
2. Leading Effective Teams
a. What is a team?
b. The stages of team development
– Forming
– Storming
– Norming
– Performing
– Adjourning
c. Leading and maintaining effective, productive teams
d. Evaluate team progress and coach team members as necessary
3. Building Relationships
a. How individual differences affect your ability to lead
b. Identify your motivational patterns using the Strength Deployment
Inventory (SDI®)
c. How to be more influential by understanding motivational
patterns
d. Using an understanding of individual differences to help you
manage conflict more effectively
4. Ethics And Leadership
a. Define ethics and the link between ethics and trust
b. The role of ethical behavior and leadership
c. The difference between personal and organizational ethics
d. Discuss the effect of the triple constraint on ethics
5. Negotiating Conflict
a. Major sources of conflict on project teams
b. The five modes of handling conflict
– Forcing
– Smoothing
– Withdrawing
– Compromising
– Problem Solving
c. The difference between competitive negotiation and collaborative
negotiation
d. Conflict scenarios and strategies for initiating conflict resolution
e. Power bases used in typical organizations
f. How to plan and conduct collaborative negotiation
6. Leading Change
a. Your role in a changing organization
b. Predictable stages of adjusting to change
c. Appropriate leadership strategies for each stage
d. Developing a change management plan
register-mea@informa.com
www.informa-mea.com/esiproject
18 PDUs
29 – 31 March 2016*
15 – 17 May 2016
30 August – 1 September 2016 (Arabic)
25 – 27 October 2016
Contract Management
Principles And Practices
Learn How To:
Course Topics
• Identify contract components and understand the process from start
to finish
• Select the right contract type for your project
• Decipher contract ‘legalese’
• Choose the offer that will result in the best value for the buyer
• Agree on objectives, requirements, plans and specifications
• Negotiate favorable terms and make revisions to the contract
• Apply the “10 rules of contract interpretation” in project disputes
• Administer contracts appropriately and know when and how to
terminate before or upon completion
1. Understand The Contract Management Process
a. Contract management definition
b. Description and uses of contracts
c. Buyer and seller perspectives
d. Contract management and the PMBOK® Guide
Course Synopsis
As a project manager, you must be able to work effectively with
contracting managers, purchasing professionals and subcontractors
to accomplish key objectives. Because contracts are developed in an
increasingly complex environment, including the rising use of contracted
supplies and services throughout government and industry, a solid
understanding of the contracting process is critical, and can give you an
advantage whether you are on the buyer’s or seller’s side.
Gain an overview of all phases of contracting, from requirements
development to closeout. See how incentives can be used to improve
contract results. This course explores these vital issues from the project
manager’s perspective, highlighting your roles and responsibilities to
give you greater influence over how work is performed. You will also
discuss actions that can be taken to help ensure that contractors or
subcontractors perform as required under the contract.
Lectures are combined with case studies, exercises and negotiation
role-playing to maximize the learning experience. Effective contract
negotiation and administration can ensure project success, speed
performance, and reduce risks and costs along the way. Discover the keys
to contracting from your perspective in this practical course.
Course Leaders
Prof. Alan Patching
Dubai: 29 – 31 March 2016
Dubai: 25 – 27 October 2016
Ashraf Kodari
Abu Dhabi: 15 – 17 May 2016
Dubai: 30 August – 1 September 2016 (Arabic)
“The trainer Alan demonstrated real work
experience in this field. He shared his knowledge
in an understandable and meaningful format and
encouraged discussion on the course.”
Abdulla Mohamed Al Ameri
Mechanical Engineer
Zakum Development Company, UAE
+971 4 335 2437
2. Teamwork – Roles And Responsibilities
a. Concept of agency
b. Types of authority
c. Privity of contract
d. Contractor personnel
3. Concepts And Principles Of Contract Law
a. Mandatory elements of a legally enforceable contract
b. Terms and conditions
c. Remedies
d. Interpreting contract provisions
4. Contracting Methods
a. Contracting methods – competitive and non-competitive
b. Purchase cards, imprest funds or petty cash
c. Sealed bidding, two-step sealed bidding, competitive negotiation
and competitive proposals
d. Reverse auctions
e. Purchase agreements vs. contracts
f. Single-source negotiation vs. sole-source negotiation
5. Developing Contract Pricing Agreements
a. Uncertainty and risk in contract pricing
b. Categories and types of contracts
– Incentive
– Fixed-price
– Time and materials
– Cost-reimbursement
c. Selecting contract types
6. Pre-award Phase
a. Procurement planning
b. Solicitation
c. Bid/no-bid decision making
d. Proposal preparation
e. Understanding the PMBOK® Guide
7. Award Phase
a. Source selection process
b. Selection criteria: management, technical, and price criteria
c. Evaluation standards
d. Evaluation procedures
e. Negotiation objectives
f. Negotiating a contract
– Tactics and counter-tactics (buyers vs. sellers)
– Document agreement or walk away
8. Contract Administration
a. Key contract administration policies
b. Continued communication
c. Tasks for buyers and sellers
d. Contract analysis
e. Performance and progress
f. Records, files and documentation
g. Managing change
h. Resolving claims and disputes
i. Termination
PMBOK is a registered mark of the Project Management Institute, Inc.
register-mea@informa.com
www.informa-mea.com/esiproject
22 –
18 PDUs
21 – 23 February 2016*
18 – 20 October 2016
6 – 8 December 2016 (Arabic)
Project Risk Management
25 – 27 September 2016
Learn How To:
Course Topics
• Use a practical, eight-step process to manage project risk
• Identify threats and opportunities and weigh their relative value in
your project
• Control multiple risks using limited strategies
• Overcome psychological barriers to risk in stakeholders and team
members
• Make risk and opportunity integral components of your next project
plan
1. The Basic Foundations Of Project Risk Management
a. Definition and characteristics of “risk”
b. Elements and factors of risk
– Event (future occurrence)
– Probability (uncertainty)
– Impact (amount at stake)
c. Types of risk
d. Components of risk management
– Identification
– Quantification
– Response development
– Response control
Course Synopsis
Project management is opportunity management. It is the ability to seize
opportunities, minimize threats and achieve optimum results. Too often,
risk management is seen as reactive, or worse, unresponsive. Nothing
could be further from the truth.
In this course, you will work through the proactive approach to threat
and opportunity – based on a clear understanding of the powerful nature
of both qualitative and quantitative approaches to risk management.
You will also examine threat and opportunity from both a top-down and
bottom-up perspective, using TwentyEighty Strategy Execution’s proven
eight-step risk management process. Using effective tools, including
TwentyEighty Strategy Execution’s highly regarded risk assessment
model, you will learn how to evaluate and respond to risk at the project
and task levels.
Included in the course is a multi-part case study that takes you from a
risk overview at the beginning of a project through the challenges of
ongoing assessment and reassessment of threats and opportunities
throughout the project.
You will end the course with new practices to apply in your environment
and new insights into the implications and advantages of applying risk
management.
3. Analysis Fundamentals
a. Probability and impact
b. Presenting risk
– Narrative
– Qualitative
– Quantitative
c. Probability analysis
4. Analyzing And Prioritizing Risk
a. Determining risk tolerances
b. Analyzing risks
c. Establishing and evaluating profitability
d. Risk-based financial tools and techniques
e. Expected-value analysis
f. Decision trees
g. Prioritizing risks
5. Planning For Risk
a. Risk response strategies for opportunities and threats
b. Risk acceptance
c. Risk avoidance
d. Risk mitigation
– Probability minimization
– Impact minimization
e. Transference
f. Establishing reserves
Course Leaders
John R. Blacklaws
Dubai: 21 – 23 February 2016
Doha: 25 – 27 September 2016
Prof. Alan Patching
Abu Dhabi: 18 – 20 October 2016
Ashraf Kodari
Dubai: 6 – 8 December 2016 (Arabic)
+971 4 335 2437
2. Risk Management Planning And Identifying Risks
a. Risk management planning
b. Risk identification
c. Idea generation tools and techniques
6. Execution, Evaluation And Update
a. Risk response control
b. Execute risk strategies
c. Contingency plans and workarounds
d. Risk evaluation
e. Reassessing risk
f. Risk documentation
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30 PDUs
29 May – 2 June 2016
16 – 20 October 2016
13 – 17 November 2016
Project Management Applications
Learn How To:
Course Topics
• Select the level of staffing, resources and management support
required for a project
• Assemble a project team and gain commitment on project objectives
• Assign tasks based on work breakdown structure
• Estimate time and costs and present a project plan to team members
and stakeholders
• Create a project binder documenting each stage of the project and
lessons learned
1. Team Building
a. Project assignment
– Initial project assessment
– Team ownership
b. Organizational assessment: working with what you have
– Staffing
– Resources
– Management support
c. Options assessment
– Pre-emptive troubleshooting
– Historical review
Course Synopsis
Watch basic concepts come to life in this course: a comprehensive
synthesis of core project management principles designed to reinforce
skills learned throughout the core curriculum. Build on your new
competencies and test your skills as you work in teams to complete an
extensive, realistic project case study.
You will propose, plan and execute a full-scale project under typical
organizational constraints. Follow your project through the life cycle,
resolving issues of performance, scheduling and control as you address
questions of leadership and management. Each team member will take
a turn as project manager, defining objectives and performing tasks and
producing deliverables critical to the project’s success.
You will receive a complimentary copy of TwentyEighty Strategy
Execution’s Project Management Tools CD for your use, following
the classroom experience.
Confirm your mastery of the core principles of project management in
this experiential course and gain the hands-on confidence to practice
new skills in your organization.
You will receive TwentyEighty Strategy Execution’s Earned Valued
Formula Finder, which puts the information you need to determine
cost, schedule, estimate at completion and estimate to complete values
for your projects right at your fingertips.
Reminder: This advanced, practice-based course caps the TwentyEighty Strategy Execution
Project Management curriculum and is intended for experienced project managers.
Because it pulls together competencies gained in the other core project
management courses, participants should complete at least four other core
courses before taking Project Management Applications.
Recommendation: We recommend bringing a laptop computer
(with MS Project software) for use in class.
“The trainer Claude made the course very easy to
understand. He used a mix of conventional and
non-conventional styles making the course very
interesting.”
Stephen Muthui
Project Manager, Bank Muscat, Oman
Course Leaders
Ashraf Kodari
Dubai: 8 – 12 May 2016 (Arabic)
Dubai: 29 May – 2 June 2016
Claude Maley
Abu Dhabi: 16 – 20 October 2016
Dubai: 13 – 17 November 2016
+971 4 335 2437
2. Pre-proposal Analysis And Planning
a. Analyzing the market
b. Assessing risk
c. Building the team and reviewing roles
d. Developing a plan to complete the proposal
3. Proposal Kickoff And Preparation
a. Evaluating the requirement
b. Evaluating bid contracts
c. Obtaining the team’s commitment
d. Writing the winning proposal
e. Delegating to team members
f. Managing time constraints
4. Post-award Planning
a. Project kickoff meeting
– Goals
– Participants
– Principal points
b. Detailed project planning
5. Negotiation/Agreement
a. Four steps of pre-negotiation preparation
b. Negotiation performance
– Exploratory sessions
– Joint-gain resolution
c. Post-negotiation activity
– Memoranda and documentation
– Communication
6. Implementation
a. Measuring performance
b. Managing risk and uncertainty
c. Reporting progress and following up
d. Managing change and achieving project control
e. Leveling resources
7. Closeout
a. Team
– Review
– Closeout
– Reassignment
b. Project
– Documentation
– Lessons learned
c. Organization
d. Client
– Sign-off
– “Ownership”
– Revenue enhancement
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18 PDUs
Negotiation For Project Managers
10 – 12 April 2016
Learn How To:
Course Topics
• Look at the naturally occurring structure of a negotiation in order to
develop an efficient and effective methodology for preparing and
conducting a negotiation
• Explore negotiation in the context of project management
• Identify your negotiating competencies to improve your strengths and
minimize weaknesses
• Gain insight into how to better manage yourself, your emotions,
and your relationship with the other party in order to obtain sound
agreements
• Increase knowledge and skills for complex and difficult negotiation
situations
1. Negotiation In The Project Environment
• Stakeholder analysis
• Negotiating with key stakeholders
• Negotiation and the triple constraint
• Issues throughout the project life cycle
Course Synopsis
3. Developing The Best Alternative To Negotiated Agreement
(BATNA)
• Defining BATNA
• Determining the need to negotiate
• Strengthening and using the BATNA
• The other party’s BATNA
Negotiation is an invaluable skill for any project manager. Not only do
you negotiate agreements with vendors and contractors, but you must
effectively negotiate with stakeholders, customers and team members
throughout the life of a project.
This three day, highly interactive experience covers the dynamics,
processes and techniques of internal and external negotiation situations
faced by project managers. Short on lecture and long on practice, this
course provides you with the opportunity to experience one-on-one
negotiations.
You will learn how to analyze your own and the other party’s negotiation
style, diffuse conflict and turn it into an advantage, and negotiate
more effectively. You will also learn how to negotiate for efficient cost
and schedule performance and achieve successful results on time. You
will receive coaching and feedback from the instructor and the other
participants.
By the end of the course, you will have explored the dynamics of both
the competitive and collaborative models of negotiation as well as some
of the implications of team negotiations. Not only will you gain new
skills, but you will gain experience using them in realistic situations.
To ensure you maintain and build these new skills, the course includes
a Personal Action Plan, which is designed to assist you in capturing the
unique key points of learning during the class. It will also help ensure
the integration of new knowledge and skills in both your personal and
professional life.
4. The Two Major Schools Of Negotiation: Competitive And
Collaborative
5. Competitive Negotiation
• Determining primary and secondary issues
• Establishing maximum and minimum positions
• Defining the conflict range
• Assessing the negotiation range
6. Understanding And Developing Your Negotiation Style
• Myers-Briggs Type Indicator (MBTI)® and communication style
• Personality preferences and style
• Temperament theory and collaboration
7. Collaborative Negotiation: Creating Win–Win By Exploring
Differences
• Clarifying interests
• Developing options
• Establishing criteria
8. Negotiating Within The Team
• Identifying interests
• Defining the process
• Determining roles
9. Negotiating Between Teams
• Establishing an approach
• Monitoring the dialogue
• Clarifying all interests
Course Leader
Ian Moody
Dubai: 10 – 12 April 2016
Ian has over 30 years of business experience ranging from senior
management positions, in such companies as Ericsson, to founding and
selling his own companies. Ian designs and delivers training programmes
globally with particular attention to the GCC nations. He works in many
fields including both accredited and non-accredited courses, for example:
• CIPS
• Leadership skills
• Financial skills
• CIM
• ACCA
• Personal development skills
Ian divides his time equally between the Middle East and the UK. In the
UK Ian is a lead professor at London Met University and the University
of West London specialising in working with students to gain their
membership to the Chartered Institute of Procurement and Supply.
+971 4 335 2437
2. Natural Tendencies In Negotiation
• Negotiating from positions
• Transformation of goals
• Destroying trust
• Need to win
• Emotional reaction
10. Preparing To Negotiate Your Project
• Analyzing your situation
• Predicting the other party’s situation
11. Dealing With Conflict In Negotiations
• Insights from MBTI®
• Sequence of strengths as conflict escalates
12. Breakthrough Strategies To Get Past “No”
• Managing emotional content
• Reframing vs. reacting
• Building a golden bridge
• Educating vs. escalating
13. Maintaining And Building Your New Skills
• Personal Action Plan
• Other useful strategies for long-term gains
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Meet Your Course Leaders
Professor Alan Patching is one of Australia’s most
sought after business presenters. He has extensive
experience in working with groups from the Gulf region.
He was formerly the Chief Executive Officer of the
organization that owns Sydney’s Olympic Stadium and was the owners’
Project Director, responsible for managing and overseeing the design and
Claude Maley is Managing Director of Mit Consultants,
a consultancy and education practice servicing
international clients in change management, and
Chairman of a business solutions company. He started
his career as a Systems Engineer with IBM, after reading estate
management and building construction at the London School of
Building.
construction of the largest Olympic stadium ever built.
Alan Patching has personally managed or directed development projects
worth over AUD$ 6 billion. He has negotiated several huge property
transactions including the largest property deals in Australia’s property
history (over AUD$ 1.2 billion) and the country largest commercial lease.
His functional management and consulting experience with major
corporations such as Alcatel, BP, Cadbury-Schweppes, Cartier, Caterpillar,
Cisco, Ericsson, GE, Hewlett-Packard, IMS International, Motorola,
Organon, Overseas Containers Limited, Pechiney, Renault Automobile,
Siemens to name a few, has spanned more than 40 years in engineering,
production and manufacturing, distribution, transportation and
marketing services sectors.
He is a Former Fellow of the Australian Institute of Management and the
Australian Institute of Quantity Surveyors. He is the author of several
books and audio albums including ‘The Futureproof Corporation’. Alan
Claude is a PMP® and professional speaker, instructor and lecturer in
topics ranging from General Organisational, Programme and Project
Management to Sales & Marketing, Leadership and Motivation.
Patching delivers a high energy mix of humour, take-home content,
anecdotes and audience involvement. His credibility, experience and
finely tuned platform skills truly set him apart from other business
presenters.
John Blacklaws is a British management and training
consultant. John worked in senior operations and
Author of the book “Project Management – Concepts, Methods &
Techniques”; as well as educational courses and papers on Business
Solutions; Strategic & Organisational Goals; Management of Change by
Projects; Organisational Management & Leadership.
Member of the Project Management Institute and the International
Project Management Association.
project management roles before establishing his own
management consultancy in 1998. Today, he lives in
Qatar, and serves his client base in the Middle East, UK, South Korea,
Singapore and Africa.
John consults widely on business optimization and addresses issues
including organizational performance, process optimization, change
management, management capability, talent management and
development, and cost-effective sustainable competitiveness.
John has first-hand insight into the operations of public and private
He has worked with more than 80 different nationalities in more than 60
nations in all continents. Claude is fluent in English, French, Spanish and
Italian.
Ashraf Kodari, an independent management consultant,
has a skill mix that combines solid technical knowledge
with its applications in business context, in addition to
excellent communication and presentation skills. Ashraf’s
experience was gained through multiple positions which were in the
fields of utility operations, project management, training management,
facility management, and health and safety in North America and the
Middle East.
sector organizations across oil & gas, petrochemical, financial services,
utilities, information technology, telecoms, manufacturing, mining,
agriculture and non-government organizations (NGOs.).
John is an Associate of several international business consultancies.
He is an accredited PMP® with 15,000 hours of project management
experience. He holds several qualifications from the Graduate Schools
During his professional career, spanning over 26 years, Ashraf has spent
15 years managing/sponsoring projects and programs in different fields,
including; utilities, training, construction, organizational engineering
and IT. Ashraf transfers his knowledge and experience, while enhancing
his own, through developing and delivering training, and learning from
audiences across the world. He has developed over 20 individual training
programs.
of Business of the Universities of Cape Town, Witwatersrand and George
Washington. He is also an accredited Executive Coach, a licensed
International Assessment Practitioner, and a Chartered HR Practitioner.
CAPM and PMP are a registered marks of the Project Management Institute, Inc.
+971 4 335 2437
Ashraf’s certificates include mechanical engineering, marine engineering,
Systematic Approach to Training (SAT) instructor, course developer and
training manager. He is also a certified PMP® by the Project Management
Institute (PMI), and a Master of Project Management.
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Master’s Certificate In Project Management
Associate’s Certificate In Project Management
FIVE EASY WAYS TO REGISTER
+971 4 335 2437
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+971 4 335 2438
Informa Middle East Ltd.
PO Box 9428, Dubai, UAE
www.informa-mea.com/esiproject
BC6192
YES, I want to register for:
Book 11 weeks
before
Book 8 weeks
before
Final Fee
US$ 3,095
US$ 3,195
US$ 3,395
❏ BC6193: 19 – 21 January* ❏ BC6215: 27 – 29 August
❏ BC6206: 22 – 24 October
US$ 3,095
US$ 3,195
US$ 3,395
Scheduling And Cost Control (5 days)
❏ BC6194: 14 – 18 February*
❏ BC6217: 25 – 29 September ❏ BC6212: 20 – 24 November
US$ 4,595
US$ 4,695
US$ 4,895
Project Leadership, Management And Communications (3 days)
❏ BC6196: 26 – 28 March* ❏ BC6210: 22 – 24 November
US$ 3,095
US$ 3,195
US$ 3,395
Contract Management Principles And Practices (3 days)
❏ BC6197: 29 – 31 March* ❏ BC6200: 15 – 17 May
❏ BC6216: 30 August – 1 September ❏ BC6208: 25 – 27 October
US$ 3,095
US$ 3,195
US$ 3,395
Project Risk Management (3 days)
❏ BC6195: 21 – 23 February* ❏ BC6205: 18 – 20 October
❏ BC6218: 6 – 8 December
US$ 3,095
US$ 3,195
US$ 3,395
Project Management Applications (5 days)
❏ BC6201: 29 May – 2 June
❏ BC6207: 16 – 20 October ❏ BC6211: 13 – 17 November
US$ 4,595
US$ 4,695
US$ 4,895
Negotiation For Project Managers (3 days)
❏ BC6199: 10 – 12 April
US$ 3,095
US$ 3,195
US$ 3,395
Event
Dubai/Abu Dhabi Dates 2016
Doha Dates 2016
Managing Projects (3 days)
❏ BC6192: 16 – 18 January* ❏ BC6204: 15 – 17 October
❏ BC6214: 1 – 3 March* ❏ BC5825A: 10 – 12 May
❏ BC6209: 19 – 21 November
❏ BC6202: 20 – 22 September
Quality For Project Managers (3 days)
❏ BC6203: 25 – 27 September
Discounts
Pay just US$ 22,766 when you register for twenty eight training days
Pay just US$ 20,290 when you register for twenty five training days
Pay just US$ 11,705 when you register for thirteen training days
Pay just US$ 9,485 when you register for eleven training days
Pay just US$ 8,200 when you register for ten training days
Pay just US$ 7,090 when you register for nine training days
Pay just US$ 6,490 when you register for eight training days
Pay just US$ 5,795 when you register for six training days
Course fees include documentation, luncheon and refreshments. Delegates who attend all sessions
will recieve a Certificate of Attendance. For further information and Group Discounts contact
+971 4 335 2483 or email a.watts@informa.com
*Book and pay NOW and bring your colleague for FREE on this course. Only applicable for January, February and March 2016 courses
PMP, CAPM, PMBOK and the PMI Registered Education Provider logo are registered marks of the Project Management Institute, Inc.
* The 2 for 1 offer is valid on full price registrations for this course only
* This offer is valid only on January, February and March 2016 dates
* Not applicable in conjunction with corporate discounts
* Payment to be settled before start of the course
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A confirmation letter and invoice will be sent upon receipt of your registration. Please
note that full payment must be received prior to the event. Only those delegates
whose fees have been paid in full will be admitted to the event. You can pay by company
cheques or bankers draft in Dirhams or US$. Please note that all US$ cheques and drafts
should be drawn on a New York bank and an extra amount of US$ 6 per payment should
be added to cover bank clearing charges. In any event payment must be received not later
than 48 hours before the Event. Entry to the Event may be refused if payment in full is not
received.
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reserves the right to cancel the course, change the
programme, alter the venue, speakers or topics.
Avoid Visa Delays – Book Now
Delegates requiring visas should contact the hotel
they wish to stay at directly, as soon as possible.
Visas for non-GCC nationals may take several
weeks to process.
If you are unable to attend, a substitute delegate will be welcome in your place. Registrations
cancelled more than 7 days before the Event are subject to a $200 administration charge.
Registration fees for registrations cancelled 7 days or less before the Event must be paid in
MC/MB PROJECT MANAGEMENT
full. Substitutions are welcome at any time.
Event Venue
The Address Hotel, Dubai Marina, Dubai, UAE
Tel:
+971 4 436 7777
InterContinental Hotel, Abu Dhabi, UAE
Tel:
+971 2 666 6888
Grand Hyatt Hotel, Doha, Qatar
Tel:
+974 4 448 1234
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‫‪BC6214‬‬
‫ﺍﻟﺪﻭﺭﺓ‬
‫ﺍﻟﺘﺎﺭﻳﺦ‬
‫ﺇﺩﺍﺭﺓ ﺍﻟﻤﺸﺎﺭﻳﻊ‬
‫❏ ‪BC6214‬‬
‫‪ 3 - 1‬ﻣﺎﺭﺱ ‪*2016‬‬
‫ﺗﻄﺒﻴﻘﺎﺕ ﺇﺩﺍﺭﺓ ﺍﻟﻤﺸﺎﺭﻳﻊ‬
‫❏ ‪BC5825A‬‬
‫‪ 12 - 8‬ﻣﺎﻳﻮ ‪2016‬‬
‫ﺇﺩﺍﺭﺓ ﺍﻟﺠﻮﺩﺓ ﻹﺩﺍﺭﺓ ﺍﻟﻤﺸﺎﺭﻳﻊ‬
‫❏ ‪BC6215‬‬
‫‪ 29 - 27‬ﺃﻏﺴﻄﺲ ‪2016‬‬
‫ﻣﺒﺎﺩﺉ ﻭ ﺗﻄﺒﻴﻘﺎﺕ ﺇﺩﺍﺭﺓ ﺍﻟﻌﻘﻮﺩ‬
‫❏ ‪BC6216‬‬
‫‪ 30‬ﺃﻏﺴﻄﺲ ‪ 1 -‬ﺳﺒﺘﻤﺒﺮ ‪2016‬‬
‫ﺍﻟﺘﺤﻜﻢ ﻓﻲ ﺍﻟﺘﻜﻠﻔﺔ ﻭ ﺍﻟﺠﺪﻭﻝ ﺍﻟﺰﻣﻨﻲ‬
‫❏ ‪BC6217‬‬
‫‪ 29 - 25‬ﺳﺒﺘﻤﺒﺮ ‪2016‬‬
‫ﺇﺩﺍﺭﺓ ﺍﻟﻤﺨﺎﻃﺮ ﻟﻠﻤﺸﺎﺭﻳﻊ‬
‫❏ ‪BC6218‬‬
‫‪ 8 - 6‬ﺩﻳﺴﻤﺒﺮ ‪2016‬‬
‫ﺳﺠﻞ ﻗﺒﻞ ‪ ١١‬ﺃﺳﺒﻮﻉ‬
‫ﺳﺠﻞ ﻗﺒﻞ ‪ ٨‬ﺃﺳﺒﻮﻉ‬
‫‪3,095‬‬
‫‪3,195‬‬
‫‪4,595‬‬
‫‪3,095‬‬
‫‪3,095‬‬
‫‪4,595‬‬
‫‪3,095‬‬
‫ﺩﻭﻻﺭ ﺃﻣﺮﻳﻜﻰ‬
‫ﺩﻭﻻﺭ ﺃﻣﺮﻳﻜﻰ‬
‫ﺩﻭﻻﺭ ﺃﻣﺮﻳﻜﻰ‬
‫ﺩﻭﻻﺭ ﺃﻣﺮﻳﻜﻰ‬
‫ﺩﻭﻻﺭ ﺃﻣﺮﻳﻜﻰ‬
‫ﺩﻭﻻﺭ ﺃﻣﺮﻳﻜﻰ‬
‫‪4,695‬‬
‫‪3,195‬‬
‫‪3,195‬‬
‫‪4,695‬‬
‫‪3,195‬‬
‫ﺩﻭﻻﺭ ﺃﻣﺮﻳﻜﻰ‬
‫ﺩﻭﻻﺭ ﺃﻣﺮﻳﻜﻰ‬
‫ﺩﻭﻻﺭ ﺃﻣﺮﻳﻜﻰ‬
‫ﺩﻭﻻﺭ ﺃﻣﺮﻳﻜﻰ‬
‫ﺩﻭﻻﺭ ﺃﻣﺮﻳﻜﻰ‬
‫ﺩﻭﻻﺭ ﺃﻣﺮﻳﻜﻰ‬
‫ﺍﻟﻘﻴﻤﺔ ﺍﻟﻨﻬﺎﺋﻴﺔ‬
‫‪3,395‬‬
‫‪4,895‬‬
‫‪3,395‬‬
‫‪3,395‬‬
‫‪4,895‬‬
‫‪3,395‬‬
‫ﺩﻭﻻﺭ ﺃﻣﺮﻳﻜﻰ‬
‫ﺩﻭﻻﺭ ﺃﻣﺮﻳﻜﻰ‬
‫ﺩﻭﻻﺭ ﺃﻣﺮﻳﻜﻰ‬
‫ﺩﻭﻻﺭ ﺃﻣﺮﻳﻜﻰ‬
‫ﺩﻭﻻﺭ ﺃﻣﺮﻳﻜﻰ‬
‫ﺩﻭﻻﺭ ﺃﻣﺮﻳﻜﻰ‬
‫ﻋﺮﺽ ﺗﻘﻠﻴﻞ ﺍﻟﺘﻜﻠﻔﺔ‬
‫ﺍﺩﻓﻊ ‪ 20,290‬ﺩﻭﻻﺭ ﺃﻣﺮﻳﻜﻰ ﻓﻘﻂ ﻋﻨﺪ ﺍﻟﺘﺴﺠﻴﻞ ﻟﺒﺮﻧﺎﻣﺞ ﺷﻬﺎﺩﺓ ‪ MASTER‬ﻛﺎﻣﻼ‬
‫ﺗﺸﻤﻞ ﻗﻴﻤﺔ ﺍﻟﺪﻭﺭﺓ ﺍﻟﻜﺘﺐ ﺍﻟﺪﺭﺍﺳﻴﺔ ﻭ ﻭﺟﺒﺔ ﺍﻟﻐﺬﺍﺀ ﻭ ﺍﻟﻤﺮﻃﺒﺎﺕ‪ .‬ﻳﺤﺼﻞ ﺍﻟﻤﺸﺎﺭﻙ ﺍﻟﺬﻯ ﺃﺗﻤﻢ ﺣﻀﻮﺭ‬
‫ﺍﺩﻓﻊ ‪ 9,285‬ﺩﻭﻻﺭ ﺃﻣﺮﻳﻜﻰ ﻓﻘﻂ ﻋﻨﺪ ﺍﻟﺘﺴﺠﻴﻞ ﻓﻰ ‪ 11‬ﻳﻮﻡ ﺗﺪﺭﻳﺐ‬
‫ﺍﻟﺪﻭﺭﺓ ﻛﺎﻣﻠﺔ ﻋﻠﻰ ﺷﻬﺎﺩﺓ ﺣﻀﻮﺭ‪ .‬ﻟﻤﺰﻳﺪ ﻣﻦ ﺍﻟﻤﻌﻠﻮﻣﺎﺕ ﺗﻮﺍﺻﻞ ﻣﻌﻨﺎ ﻋﻠﻰ ‪ + 971 4 335 2483‬ﺃﻭ ﻋﻠﻰ‬
‫ﺍﺩﻓﻊ ‪ 8,200‬ﺩﻭﻻﺭ ﺃﻣﺮﻳﻜﻰ ﻓﻘﻂ ﻋﻨﺪ ﺍﻟﺘﺴﺠﻴﻞ ﻓﻰ ‪ 10‬ﺃﻳﺎﻡ ﺗﺪﺭﻳﺐ‬
‫ﺍﻟﺒﺮﻳﺪ ﺍﻻﻟﻜﺘﺮﻭﻧﻰ ‪a.watts@informa.com‬‬
‫ﺍﺩﻓﻊ ‪ 7,090‬ﺩﻭﻻﺭ ﺃﻣﺮﻳﻜﻰ ﻓﻘﻂ ﻋﻨﺪ ﺍﻟﺘﺴﺠﻴﻞ ﻓﻰ ‪ 9‬ﺃﻳﺎﻡ ﺗﺪﺭﻳﺐ‬
‫‪PMP, CAPM, PMBOK and the PMI Registered Education Provider logo are registered marks of the Project Management Institute, Inc.‬‬
‫ﺍﺩﻓﻊ ‪ 6,490‬ﺩﻭﻻﺭ ﺃﻣﺮﻳﻜﻰ ﻓﻘﻂ ﻋﻨﺪ ﺍﻟﺘﺴﺠﻴﻞ ﻓﻰ ‪ 8‬ﺃﻳﺎﻡ ﺗﺪﺭﻳﺐ‬
‫‪Book and pay NOW and bring your colleague for FREE on this course. Only applicable for January, February and March 2016 courses.‬‬
‫ﺍﺩﻓﻊ ‪ 5,795‬ﺩﻭﻻﺭ ﺃﻣﺮﻳﻜﻰ ﻓﻘﻂ ﻋﻨﺪ ﺍﻟﺘﺴﺠﻴﻞ ﻓﻰ ‪ 6‬ﺃﻳﺎﻡ ﺗﺪﺭﻳﺐ‬
‫ﺗﻔﺎﺻﻴﻞ ﺧﺎﺻﺔ ﺑﺎﻟﺮﺍﻏﺒﻴﻦ ﻓﻲ ﺣﻀﻮﺭ ﺍﻟﺪﻭﺭﺓ‪:‬‬
‫ﺍﻟﻠﻘﺐ‪:‬‬
‫ﺍﻻﺳﻢ ﺑﺎﻟﻜﺎﻣﻞ‪:‬‬
‫ﺍﺳﻢ ﺍﻟﻌﺎﺋﻠﺔ‪:‬‬
‫ﺍﻟﻤﺴﻤﻰ ﺍﻟﻮﻇﻴﻔﻲ‪:‬‬
‫ﺍﻟﻘﺴﻢ‪:‬‬
‫ﺍﻟﻤﺤﻤﻮﻝ‪:‬‬
‫ﺍﻟﺒﺮﻳﺪ ﺍﻹﻟﻜﺘﺮﻭﻧﻲ‪:‬‬
‫ﺍﻟﻤﺸﺎﺭﻙ ﺍﻷﻭﻝ‬
‫ﺍﻟﻤﺸﺎﺭﻙ ﺍﻟﺜﺎﻧﻰ‬
‫ﺍﻟﻤﺸﺎﺭﻙ ﺍﻟﺜﺎﻟﺚ‬
‫ﺍﻟﻤﺸﺎﺭﻙ ﺍﻟﺮﺍﺑﻊ‬
‫ﻟﻠﺘﻮﺍﺻﻞ ﻓﻰ ﺍﻟﻤﺴﺘﻘﺒﻞ ﻣﻦ ﻓﻀﻠﻚ ﺍﻣﻸ ﺍﻟﺒﻴﺎﻧﺎﺕ ﺍﻟﺘﺎﻟﻴﺔ‬
‫ﺭﺋﻴﺲ ﺍﻟﻘﺴﻢ‬
‫ﻣﺪﻳﺮ ﺍﻟﺘﺪﺭﻳﺐ‬
‫ﻣﺴﺆﻭﻝ ﺍﻟﺘﻨﺴﻴﻖ‬
‫ﺍﻟﺸﺮﻛﺔ‪:‬‬
‫ﺍﻟﻌﻨﻮﺍﻥ‪:‬‬
‫ﺭﻣﺰ ﺍﻟﺒﺮﻳﺪ‪:‬‬
‫ﺍﻟﻬﺎﺗﻒ‪:‬‬
‫ﺍﻟﺒﻠﺪ‪:‬‬
‫ﺍﻟﻤﺪﻳﻨﺔ‪:‬‬
‫ﺍﻟﻔﺎﻛﺲ‪:‬‬
‫■ ﻧﻌﻢ ﺃﻭﺩ ﺍﺳﺘﻼﻡ ﻣﻌﻠﻮﻣﺎﺕ ﻋﻦ ﺍﻟﺒﺮﺍﻣﺞ ﺍﻟﻤﺴﺘﻘﺒﻠﻴﺔ ﻭ ﺍﻟﺨﺪﻣﺎﺕ ﻋﻠﻰ ﺍﻟﺒﺮﻳﺪ ﺍﻻﻟﻜﺘﺮﻭﻧﻰ‬
‫ﻋﺪﺩ ﺍﻟﻌﺎﻣﻠﻴﻦ ﺑﺎﻟﺸﺮﻛﺔ‪:‬‬
‫ﺍﻟﺒﺮﻳﺪ ﺍﻻﻟﻜﺘﺮﻭﻧﻰ ﺍﻟﺨﺎﺹ ﺑﻰ‪:‬‬
‫■ ‪+1000 ■ 999 - 500 ■ 499 - 250 ■ 249 - 50 ■ 50 - 0‬‬
‫ﻃﺒﻴﻌﺔ ﻋﻤﻞ ﺍﻟﺸﺮﻛﺔ‪:‬‬
‫ﺍﻟﺴﺪﺍﺩ‪:‬‬
‫ﺍﻹﻟﻐﺎﺀﺍﺕ‪:‬‬
‫ﺳﻴﺘﻢ ﺇﺭﺳﺎﻝ ﺭﺳﺎﻟﺔ ﺗﺄﻛﻴﺪ ﻭﻓﺎﺗﻮﺭﺓ ﻓﻮﺭ ﺳﺪﺍﺩ ﻗﻴﻤﺔ ﺍﻟﺘﺴﺠﻴﻞ ﺍﻟﺨﺎﺻﺔ ﺑﻚ‪ ،‬ﻭﻳﺮﺟﻰ ﻣﻼﺣﻈﺔ ﺃﻧﻪ ﻳﺠﺐ‬
‫ً‬
‫ﻣﻨﺪﻭﺑﺎ ﺁﺧﺮ ﺑﺪﻳﻼ ﻋﻨﻚ‪ ،‬ﻭﺑﺎﻟﻨﺴﺒﺔ ﻹﻟﻐﺎﺀ ﺃﻱ‬
‫ﺇﺫﺍ ﻛﻨﺖ ﻏﻴﺮ ﻗﺎﺩﺭ ﻋﻠﻰ ﺍﻟﺤﻀﻮﺭ‪ ،‬ﺳﻴﺘﻢ ﺍﻟﺴﻤﺎﺡ ﺑﺤﻀﻮﺭ‬
‫ﻣﻜﺎﻥ ﺍﻟﺪﻭﺭﺓ‪:‬‬
‫ﻛﺎﻣﻠﺔ‪ .‬ﻳﻤﻜﻨﻚ ﺍﻟﺴﺪﺍﺩ ﻋﻦ ﻃﺮﻳﻖ ﺍﻟﺘﺤﻮﻳﻞ ﺍﻟﺒﻨﻜﻰ ﺍﻭ ﺑﺎﺳﺘﺨﺪﺍﻡ ﺍﻟﺸﻴﻜﺎﺕ‪ .‬ﻓﻰ ﻛﻞ ﺍﻷﺣﻮﺍﻝ ﻳﺠﺐ ﺃﻥ‬
‫ﻣﺼﺮﻭﻓﺎﺕ ﺇﺩﺍﺭﻳﺔ‪.‬‬
‫ﺗﻠﻴﻔﻮﻥ‪+971 4 346 7777 :‬‬
‫ﺳﺪﺍﺩ ﺍﻟﻤﺒﻠﻎ ﻛﺎﻣﻼ ﻗﺒﻞ ﺍﻟﺪﻭﺭﺓ‪ ،‬ﻭﺳﻴﺘﻢ ﺍﻟﺴﻤﺎﺡ ﺑﺤﻀﻮﺭ ﺍﻟﺪﻭﺭﺓ ﻓﻘﻂ ﻟﻤﻦ ﻗﺎﻣﻮﺍ ﺑﺴﺪﺍﺩ ﺍﻟﺮﺳﻮﻡ‬
‫ﻳﻜﻮﻥ ﺍﻟﺪﻓﻊ ﻗﺒﻞ ﺗﺎﺭﻳﺦ ﺑﺪﺍﻳﺔ ﺍﻟﺪﻭﺭﺓ ﺏ ‪ 48‬ﺳﺎﻋﺔ ﻋﻠﻰ ﺍﻷﻛﺜﺮ‪ .‬ﻗﺪ ﻻ ﻳﻘﺒﻞ ﺣﻀﻮﺭ ﺍﻟﺪﻭﺭﺓ ﻓﻰ ﺣﺎﻟﺔ ﻋﺪﻡ‬
‫ﺇﺗﻤﺎﻡ ﺳﺪﺍﺩ ﻗﻴﻤﺔ ﺍﻟﺪﻭﺭﺓ ﻛﺎﻣﻠﺔ‪.‬‬
‫ﺍﻟﺴﺪﺍﺩ ﺑﺒﻄﺎﻗﺔ ﺍﻹﺋﺘﻤﺎﻥ‬
‫■ ﻣﻦ ﻓﻀﻠﻚ ﺍﺧﺘﺮ ﻫﻨﺎ ﺍﺫﺍ ﺃﺭﺩﺕ ﺍﻟﺴﺪﺍﺩ ﺑﺒﻄﺎﻗﺔ ﺍﻹﺋﺘﻤﺎﻥ ﻭ ﺳﻴﻘﻮﻡ ﺃﺣﺪ ﻣﻦ ﺍﻟﻔﺮﻳﻖ ﺑﺎﻟﺘﻮﺍﺻﻞ ﻣﻌﻚ‬
‫ﻷﺧﺬ ﺍﻟﺒﻴﺎﻧﺎﺕ ﺍﻟﻼﺯﻣﺔ‬
‫ً‬
‫ﻓﻮﺭﺍ‬
‫ﻟﺘﻔﺎﺩﻱ ﺃﻱ ﺗﺄﺧﻴﺮ ﺑﺴﺒﺐ ﺍﻟﺘﺄﺷﻴﺮﺍﺕ – ﺍﺣﺠﺰ‬
‫ﺃﻱ ﺃﻓﺮﺍﺩ ﻳﺘﻄﻠﺐ ﺣﻀﻮﺭﻫﻢ ﻟﻠﺘﺪﺭﻳﺐ ﺍﻟﺤﺼﻮﻝ ﻋﻠﻰ ﺗﺄﺷﻴﺮﺍﺕ ﻳﺠﺐ ﺃﻥ ﻳﻘﻮﻣﻮﺍ ﺑﺎﻟﺘﻮﺍﺻﻞ ﻣﻊ ﺍﻟﻔﻨﺪﻕ‬
‫ً‬
‫ﻓﻮﺭﺍ ﻭﺑﺄﺳﺮﻉ ﻭﻗﺖ‪.‬‬
‫ﺍﻟﺘﺄﺷﻴﺮﺍﺕ ﻟﻐﻴﺮ ﻣﻮﺍﻃﻨﻲ ﺩﻭﻝ ﻣﺠﻠﺲ ﺍﻟﺘﻌﺎﻭﻥ ﺍﻟﺨﻠﻴﺠﻲ ﻗﺪ ﺗﺘﻄﻠﺐ ﻋﺪﺓ ﺃﺳﺎﺑﻴﻊ ﻟﻠﺤﺼﻮﻝ ﻋﻠﻴﻬﺎ‪.‬‬
‫ﺗﺴﺠﻴﻼﺕ ﺧﻼﻝ ﻓﺘﺮﺓ ﺗﺰﻳﺪ ﻋﻦ ‪ ٧‬ﺃﻳﺎﻡ ﻗﺒﻞ ﺗﺎﺭﻳﺦ ﺍﻟﺪﻭﺭﺓ ﺳﺘﺨﻀﻊ ﺍﻟﻘﻴﻤﺔ ﻟﺨﺼﻢ ﻣﺒﻠﻎ ‪ ٢٠٠‬ﺩﻭﻻﺭ‬
‫ﺃﻣﺎ ﺑﺎﻟﻨﺴﺒﺔ ﻹﻟﻐﺎﺀ ﺍﻟﺘﺴﺠﻴﻞ ﺧﻼﻝ ﻓﺘﺮﺓ ‪ ٧‬ﺃﻳﺎﻡ ﺃﻭ ﺃﻗﻞ ﻣﻦ ﺗﺎﺭﻳﺦ ﺍﻟﺪﻭﺭﺓ ﻓﺴﻴﺘﻢ ﺳﺪﺍﺩ ﻗﻴﻤﺔ ﺍﻟﺪﻭﺭﺓ‬
‫ﻛﺎﻣﻠﺔ ﻋﻠﻰ ﺃﻱ ﺣﺎﻝ‪ ،‬ﻭﺣﻀﻮﺭ ﺃﻓﺮﺍﺩ ﺑﺪﻳﻠﺔ ﺳﻴﻜﻮﻥ ﺩﺍﺋﻤﺎ ﻣﻮﺿﻊ ﺗﺮﺣﻴﺐ ﻣﻨﺎ ﻓﻲ ﺃﻱ ﻭﻗﺖ‪.‬‬
‫ﺗﺨﻀﻊ ﺟﻤﻴﻊ ﻃﻠﺒﺎﺕ ﺍﻟﺘﺴﺠﻴﻞ ﻟﻤﻮﺍﻓﻘﺔ ﺷﺮﻛﺔ ﺇﻧﻔﻮﺭﻣﺎ‪ ،‬ﻭﺳﻴﺘﻢ ﺗﺄﻛﻴﺪ ﺍﻟﻤﻮﺍﻓﻘﺔ ﻋﻠﻰ ﻃﻠﺐ ﺍﻟﺘﺴﺠﻴﻞ‬
‫ً‬
‫ﻛﺘﺎﺑﺔ‪.‬ﻓﻲ ﺣﺎﻟﺔ ﺣﺪﻭﺙ ﻇﺮﻭﻑ ﻏﻴﺮ ﻣﺘﻮﻗﻌﺔ‪ ،‬ﺗﺤﺘﻔﻆ ﺷﺮﻛﺔ ﺇﻧﻔﻮﺭﻣﺎ ﺑﺤﻘﻬﺎ ﻓﻲ ﺇﻟﻐﺎﺀ ﺍﻟﺪﻭﺭﺓ ﺃﻭ ﺗﻐﻴﻴﺮ‬
‫ﺍﻟﺒﺮﻧﺎﻣﺞ ﺃﻭ ﺗﺒﺪﻳﻞ ﺍﻟﻤﻜﺎﻥ ﺃﻭ ﺍﻟﻤﺘﺤﺪﺛﻴﻦ ﺃﻭ ﺍﻟﻤﻮﺿﻮﻋﺎﺕ‪.‬‬
‫ﻓﻨﺪﻕ ﺍﻟﻌﻨﻮﺍﻥ ﺑﺪﺑﻰ ﻣﺎﺭﻳﻨﺎ‪ ،‬ﺩﺑﻰ‪ ،‬ﺍﻹﻣﺎﺭﺍﺕ ﺍﻟﻌﺮﺑﻴﺔ ﺍﻟﻤﺘﺤﺪﺓ‬
‫ﺗﻔﺎﺻﻴﻞ ﺍﻹﻗﺎﻣﺔ‪:‬‬
‫ﻧﺤﻦ ﻧﻮﺻﻲ ﺑﺸﺪﺓ ﺃﻥ ﺗﻘﻮﻡ ﺑﺘﺄﻣﻴﻦ ﺣﺠﺰ ﻏﺮﻓﺘﻚ ﻓﻲ ﺃﻗﺮﺏ ﻭﻗﺖ‬
‫ﻣﻤﻜﻦ ﻟﺘﺠﻨﺐ ﺍﻻﻧﺘﻈﺎﺭ ﻟﻠﺤﻈﺔ ﺍﻷﺧﻴﺮﺓ‪ .‬ﻳﻤﻜﻨﻚ ﺍﻟﺘﻮﺍﺻﻞ ﻣﻊ ﻣﻜﺘﺐ‬
‫ﺍﻟﻀﻴﺎﻓﺔ ﻟﻤﺰﻳﺪ ﻣﻦ ﺍﻟﻤﺴﺎﻋﺪﺓ ﻋﻠﻰ ﻫﺬه ﺍﻷﺭﻗﺎﻡ‪+971 4 407 2693 :‬‬
‫ﻓﺎﻛﺲ‪+971 4 407 2517 :‬‬
‫ﺑﺮﻳﺪ‪hospitality@informa.com :‬‬
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‫‪PROJECT MANAGEMENT‬‬
‫‪MC/HM‬‬
‫‪18 PDUs‬‬
‫ﺇﺩﺍﺭﺓ ﺍﻟﻤﺨﺎﻃﺮ ﻟﻠﻤﺸﺎﺭﻳﻊ‬
‫ﻳﺒﺪﺃ ﺍﻟﺘﺴﺠﻴﻞ ﺍﻟﺴﺎﻋﺔ ‪ 08:00‬ﻓﻰ ﺃﻭﻝ ﻳﻮﻡ ﻟﻜﻞ ﺩﻭﺭﺓ ﻭ ﺗﺒﺪﺃ ﺍﻟﺪﻭﺭﺓ ﺍﻟﺴﺎﻋﻪ ‪ 08:30‬ﻭ‬
‫ﺗﻨﺘﻬﻰ ﻓﻰ ‪ 14:30‬ﺑﺎﻟﻐﺬﺍﺀ‪.‬‬
‫ﺗﺒﺪﺃ ﻓﺘﺮﺍﺕ ﺍﻻﺳﺘﺮﺍﺣﺔ ﻓﻰ ‪ 10:30‬ﻭ ‪ 12:30‬ﻓﻰ ﻛﻞ ﻳﻮﻡ‪.‬‬
‫ﺗﻌﻠﻢ‪:‬‬
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‫ﺍﺳﺘﺨﺪﺍﻡ ﻣﻨﻬﺞ ﻋﻤﻠﻲ ﻣﻦ ﺛﻤﺎﻥ ﺧﻄﻮﺍﺕ ﻹﺩﺍﺭﺓ ﻣﺨﺎﻃﺮ ﺍﻟﻤﺸﺮﻭﻉ‬
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‫ﺗﺤﺪﻳﺪ ﺍﻟﺘﻬﺪﻳﺪﺍﺕ ﻭ ﺍﻟﻔﺮﺹ ﻭ ﺍﻷﻫﻤﻴﺔ ﺍﻟﻨﺴﺒﻴﺔ ﻟﻜﻞ ﻣﻨﻬﻢ‬
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‫ﺍﻟﺘﺤﻜﻢ ﻓﻲ ﻣﺨﺎﻃﺮ ﻋﺪﺓ ﺑﺎﺳﺘﺨﺪﺍﻡ ﺍﺳﺘﺮﺍﺗﻴﺠﻴﺎﺕ ﻣﺤﺪﺩﺓ‬
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‫ﺍﻟﺘﻐﻠﺐ ﻋﻠﻰ ﺍﻟﺤﻮﺍﺟﺰ ﺍﻟﻨﻔﺴﻴﺔ ﻟﻠﻤﺨﺎﻃﺮ ﻋﻨﺪ ﺃﺻﺤﺎﺏ ﺍﻟﻤﺼﺎﻟﺢ ﻭ ﺃﻋﻀﺎﺀ ﺍﻟﻔﺮﻳﻖ‬
‫•‬
‫ﺟﻌﻞ ﺍﻟﻤﺨﺎﻃﺮ ﺟﺰﺀ ﺃﺳﺎﺳﻲ ﻣﻦ ﻣﺨﻄﻂ ﺍﻟﻤﺸﺎﺭﻳﻊ ﺍﻟﻤﺴﺘﻘﺒﻠﻴﺔ‬
‫ﻣﻮﺟﺰ ﺍﻟﺪﻭﺭﺓ‬
‫ﺇﺩﺍﺭﺓ ﺍﻟﻤﺸﺎﺭﻳﻊ ﻫﻲ ﺇﺩﺍﺭﺓ ﺍﻟﻔﺮﺹ‪ ،‬ﺣﻴﺚ ﺃﻧﻬﺎ ﺗﺪﻭﺭ ﺣﻮﻝ ﺍﻟﻘﺪﺭﺓ ﻋﻠﻰ ﺍﻹﺳﺘﻔﺎﺩﺓ ﻣﻦ‬
‫ﺍﻟﻔﺮﺹ‪ ،‬ﻭ ﺗﻘﻠﻞ ﺍﻟﻤﺨﺎﻃﺮ ﻟﻠﺤﺼﻮﻝ ﻋﻠﻰ ﺍﻟﻨﺘﺎﺋﺞ ﺍﻟﻤﺜﻠﻰ‪ .‬ﻟﻸﺳﻒ‪ ،‬ﻓﺈﻥ ﺇﺩﺍﺭﺓ ﺍﻟﻤﺨﺎﻃﺮ‬
‫ﺗﺤﻤﻞ ﺻﻮﺭﺓ ﺭﺩ ﺍﻟﻔﻌﻞ‪ ،‬ﺃﻭ ﻋﺪﻡ ﺍﻻﺳﺘﺠﺎﺑﺔ ﻋﻨﺪ ﺍﻟﻜﺜﻴﺮﻳﻦ‪ ،‬ﻭ ﻫﺬﺍ ﺃﺑﻌﺪ ﻣﺎ ﻳﻜﻮﻥ ﻋﻦ‬
‫ﺍﻟﺤﻘﻴﻘﺔ‪.‬‬
‫ﻓﻲ ﻫﺬه ﺍﻟﺪﻭﺭﺓ‪ ،‬ﺳﺘﻘﻮﻡ ﺑﺘﻌﻠﻢ ﻭ ﺍﺳﺘﺨﺪﺍﻡ ﻣﻨﻬﺞ ﺍﺳﺘﺒﺎﻗﻲ ﻟﻠﺘﻌﺎﻣﻞ ﻣﻊ ﺍﻟﻔﺮﺹ‬
‫ﻭ ﺍﻟﺘﻬﺪﻳﺪﺍﺕ‪ .‬ﻫﺬﺍ ﺍﻟﻤﻨﻬﺞ ﻣﺒﻨﻲ ﻋﻠﻰ ﻓﻬﻢ ﻭﺍﺿﺢ ﻹﺩﺍﺭﺓ ﺍﻟﻤﺨﺎﻃﺮ ﻋﺒﺮ ﺍﻟﻄﺮﻕ ﺍﻟﻜﻤﻴﺔ‬
‫ﻭ ﺍﻟﻨﻮﻋﻴﺔ‪ .‬ﻛﻤﺎ ﺳﺘﻔﺤﺺ ﺍﻟﺘﻬﺪﻳﺪﺍﺕ ﻭ ﺍﻟﻤﺨﺎﻃﺮ ﺑﻄﺮﻳﻘﺔ ﺗﺼﺎﻋﺪﻳﺔ ﻭ ﻃﺮﻳﻘﺔ ﺗﻨﺎﺯﻟﻴﺔ‪،‬‬
‫ﺑﺎﺳﺘﺨﺪﺍﻡ ﻣﻨﻬﺞ ‪ TwentyEighty Strategy Execution‬ﺍﻟﻤﺜﺒﺖ‪ ،‬ﻭ ﺍﻟﻤﻜﻮﻥ ﻣﻦ ﺛﻤﺎﻥ‬
‫‪ 8 – 6‬ﺩﻳﺴﻤﺒﺮ ‪2016‬‬
‫‪.3‬‬
‫ﻣﺒﺎﺩﺉ ﺍﻟﺘﺤﻠﻴﻞ‬
‫‪.3.1‬‬
‫ﺍﻻﺣﺘﻤﺎﻟﻴﺔ ﻭ ﺍﻟﺘﺄﺛﻴﺮ‬
‫‪.3.2‬‬
‫ﻋﺮﺽ ﺍﻟﻤﺨﺎﻃﺮ‬
‫‪.3.2.2‬‬
‫ﻛﻤﻲ‬
‫‪.3.3‬‬
‫ﺗﺤﻠﻴﻞ ﺍﻻﺣﺘﻤﺎﻟﻴﺎﺕ‬
‫‪.4‬‬
‫ﺗﺤﻠﻴﻞ ﻭ ﺗﺤﺪﻳﺪ ﺃﻭﻟﻮﻳﺎﺕ ﺍﻟﻤﺨﺎﻃﺮ‬
‫‪.4.1‬‬
‫ﺗﺤﺪﻳﺪ ﺩﺭﺟﺔ ﺗﻘﺒﻞ ﺍﻟﻤﺨﺎﻃﺮ‬
‫‪.4.2‬‬
‫ﺗﺤﻠﻴﻞ ﺍﻟﻤﺨﺎﻃﺮ‬
‫‪.4.3‬‬
‫ﺗﻘﻴﻴﻢ ﺍﻟﺮﺑﺤﻴﺔ‬
‫‪.4.4‬‬
‫ﺗﻘﻨﻴﺎﺕ ﻭ ﺃﺩﻭﺍﺕ ﺍﻟﺘﺤﻠﻴﻞ ﺍﻟﻤﺎﻟﻲ ﻟﻠﻤﺨﺎﻃﺮ‬
‫‪.4.5‬‬
‫ﺗﺤﻠﻴﻞ ﺍﻟﻘﻴﻤﺔ ﺍﻟﻤﺘﻮﻗﻌﺔ‬
‫‪.4.6‬‬
‫ﺷﺠﺮﺓ ﺍﻟﻘﺮﺍﺭﺍﺕ‬
‫‪.4.7‬‬
‫ﺗﺤﺪﻳﺪ ﺃﻭﻟﻮﻳﺎﺕ ﺍﻟﻤﺨﺎﻃﺮ‬
‫‪.5‬‬
‫ﺗﺨﻄﻴﻂ ﺍﻟﻤﺨﺎﻃﺮ‬
‫‪.5.1‬‬
‫ﺍﺳﺘﺮﺍﺗﻴﺠﻴﺎﺕ ﺍﻻﺳﺘﺠﺎﺑﺔ ﻟﻠﺘﻬﺪﻳﺪﺍﺕ ﻭ ﺍﻟﻔﺮﺹ‬
‫‪.5.2‬‬
‫ﻗﺒﻮﻝ ﺍﻟﻤﺨﺎﻃﺮ‬
‫‪.5.3‬‬
‫ﺗﺠﻨﺐ ﺍﻟﻤﺨﺎﻃﺮ‬
‫‪.5.4‬‬
‫ﺗﺨﻔﻴﺾ ﺍﻟﻤﺨﺎﻃﺮ‬
‫ﺧﻄﻮﺍﺕ‪ ،‬ﺑﻤﺎ ﻓﻴﻬﺎ ﻧﻤﻮﺫﺝ ﺗﻘﻴﻴﻢ ﺍﻟﻤﺨﺎﻃﺮ ﺫﻭ ﺍﻟﺼﻴﺖ ﺍﻟﺸﺎﺋﻊ‪ .‬ﺗﻐﻄﻲ ﺍﻟﺪﻭﺭﺓ ﻛﻴﻔﻴﺔ ﺗﻘﻴﻴﻢ‬
‫ﺍﻟﻤﺨﺎﻃﺮ ﻭ ﺍﻹﺳﺘﺠﺎﺑﺔ ﻟﻬﺎ ﻋﻠﻰ ﻣﺴﺘﻮﻯ ﺍﻟﻤﻬﺎﻡ ﻭ ﻣﺴﺘﻮﻯ ﺍﻟﻤﺸﺮﻭﻉ‬
‫‪.3.2.1‬‬
‫ﻧﻮﻋﻲ‬
‫‪.5.4.1‬‬
‫ﺗﺨﻔﻴﺾ ﺍﻻﺣﺘﻤﺎﻟﻴﺔ‬
‫‪.5.4.2‬‬
‫ﺗﺨﻔﻴﺾ ﺍﻟﺘﺄﺛﻴﺮ‬
‫‪.5.5‬‬
‫ﻧﻘﻞ ﺍﻟﻤﺨﺎﻃﺮ‬
‫ﺗﺘﻀﻤﻦ ﺍﻟﺪﻭﺭﺓ ﺣﺎﻟﺔ ﺩﺭﺍﺳﻴﺔ ﺫﺍﺕ ﻣﺮﺍﺣﻞ ﻣﺘﻌﺪﺩﺓ‪ ،‬ﺗﺄﺧﺬ ﺍﻟﻤﺸﺎﺭﻙ ﺑﺪﺍﻳﺔ ﻣﻦ ﻧﻈﺮﺓ ﻋﺎﻣﺔ‬
‫‪.5.6‬‬
‫ﺗﺤﺪﻳﺪ ﺍﻻﺣﺘﻴﺎﻃﻴﺎﺕ‬
‫ﺗﻨﺘﻬﻲ ﺍﻟﺪﻭﺭﺓ ﺑﺤﺼﻮﻟﻚ ﻋﻠﻰ ﻣﻬﺎﺭﺍﺕ ﺟﺪﻳﺪﺓ ﻳﻤﻜﻦ ﺗﻄﺒﻴﻘﻬﺎ ﻓﻲ ﺑﻴﺌﺘﻚ ﻭ ﻓﻬﻢ ﻭﺍﺿﺢ‬
‫‪.6‬‬
‫ﺗﻨﻔﻴﺬ ﻭ ﺗﻘﻴﻴﻢ ﻭ ﺗﺤﺪﻳﺚ ﺧﻄﺔ ﺍﻟﻤﺨﺎﻃﺮ‬
‫‪.6.1‬‬
‫ﺍﻟﺘﺤﻜﻢ ﻓﻲ ﺍﻹﺳﺘﺠﺎﺑﺔ‬
‫‪.6.2‬‬
‫ﺗﻨﻔﻴﺬ ﺍﻻﺳﺘﺮﺍﺗﻴﺠﻴﺎﺕ‬
‫‪.6.3‬‬
‫ﺧﻄﻂ ﺍﻹﺳﺘﺠﺎﺑﺔ‬
‫‪.6.4‬‬
‫ﺇﻋﺎﺩﺓ ﺗﻘﻴﻴﻢ ﺍﻟﻤﺨﺎﻃﺮ‬
‫‪.6.5‬‬
‫ﺗﻮﺛﻴﻖ ﺍﻟﻤﺨﺎﻃﺮ‬
‫ﻋﻠﻰ ﺍﻟﻤﺨﺎﻃﺮ ﻋﺒﺮ ﺗﺤﺪﻳﺎﺕ ﺍﻟﺘﻘﻴﻴﻢ ﻭ ﺇﻋﺎﺩﺓ ﺍﻟﺘﻘﻴﻴﻢ ﻭ ﺣﺘﻰ ﻧﻬﺎﻳﺔ ﺍﻟﻤﺸﺮﻭﻉ‬
‫ﻟﻤﻴﺰﺍﺕ ﺗﻄﺒﻴﻖ ﺇﺩﺍﺭﺓ ﺍﻟﻤﺨﺎﻃﺮ‪.‬‬
‫ﻣﺤﺘﻮﻯ ﺍﻟﺪﻭﺭﺓ‬
‫‪.1‬‬
‫ﺃﺳﺎﺳﻴﺎﺕ ﺇﺩﺍﺭﺓ ﺍﻟﻤﺨﺎﻃﺮ ﻓﻲ ﺍﻟﻤﺸﺎﺭﻳﻊ‬
‫‪.1.1‬‬
‫ﺗﻌﺮﻳﻒ ﻭ ﺧﺼﺎﺋﺺ ﺍﻟﻤﺨﺎﻃﺮ‬
‫‪.1.2‬‬
‫ﻋﻨﺎﺻﺮ ﺍﻟﻤﺨﺎﻃﺮ‪:‬‬
‫‪.1.2.1‬‬
‫ﺍﻟﺤﺪﺙ )ﻓﻲ ﺍﻟﻤﺴﺘﻘﺒﻞ(‬
‫‪.1.2.2‬‬
‫ﺍﻻﺣﺘﻤﺎﻟﻴﺔ )ﺍﻟﺸﻚ(‬
‫‪.1.2.3‬‬
‫ﺍﻟﺘﺄﺛﻴﺮ )ﺍﻟﻌﻮﺍﻗﺐ(‬
‫‪.1.3‬‬
‫ﺃﻧﻮﺍﻉ ﺍﻟﻤﺨﺎﻃﺮ‬
‫‪.1.4‬‬
‫ﻋﻨﺎﺻﺮ ﺇﺩﺍﺭﺓ ﺍﻟﻤﺨﺎﻃﺮ‬
‫‪.2‬‬
‫‪.1.4.1‬‬
‫ﺗﺤﺪﻳﺪ ﺍﻟﻤﺨﺎﻃﺮ‬
‫‪.1.4.2‬‬
‫ﺗﻘﻴﻴﻢ ﺍﻟﻤﺨﺎﻃﺮ‬
‫‪.1.4.3‬‬
‫ﺗﻄﻮﻳﺮ ﺍﻹﺳﺘﺠﺎﺑﺔ‬
‫‪.1.4.4‬‬
‫ﺍﻟﺘﺤﻜﻢ ﻓﻲ ﺍﻹﺳﺘﺠﺎﺑﺔ‬
‫ﻣﺪﻳﺮ ﺍﻟﺪﻭﺭﺓ‪:‬‬
‫ﺃﺷﺮﻑ ﺍﻟﺨﻀﺮﻯ‬
‫ﺩﺑﻲ ‪ 8 – 6 :‬ﺩﻳﺴﻤﺒﺮ ‪2016‬‬
‫ﺗﺨﻄﻴﻂ ﺇﺩﺍﺭﺓ ﺍﻟﻤﺨﺎﻃﺮ ﻭ ﺗﺤﺪﻳﺪ ﺍﻟﻤﺨﺎﻃﺮ‬
‫‪.2.1.1‬‬
‫ﺗﺨﻄﻴﻂ ﺇﺩﺍﺭﺓ ﺍﻟﻤﺨﺎﻃﺮ‬
‫‪.2.1.2‬‬
‫ﺗﺤﺪﻳﺪ ﺍﻟﻤﺨﺎﻃﺮ‬
‫‪.2.1.3‬‬
‫ﻃﺮﻕ ﻭ ﺗﻘﻨﻴﺎﺕ ﺗﻮﻟﻴﺪ ﺍﻷﻓﻜﺎﺭ‬
‫‪+971 4 335 2437‬‬
‫‪register-mea@informa.com‬‬
‫‪www.informa-mea.com/esiproject‬‬
‫‪30 PDUs‬‬
‫ﺍﻟﺘﺤﻜﻢ ﻓﻲ ﺍﻟﺘﻜﻠﻔﺔ ﻭ ﺍﻟﺠﺪﻭﻝ ﺍﻟﺰﻣﻨﻲ‬
‫‪ 29 – 25‬ﺳﺒﺘﻤﺒﺮ ‪2016‬‬
‫‪.2.3.2‬‬
‫ﻳﺒﺪﺃ ﺍﻟﺘﺴﺠﻴﻞ ﺍﻟﺴﺎﻋﺔ ‪ 08:00‬ﻓﻰ ﺃﻭﻝ ﻳﻮﻡ ﻟﻜﻞ ﺩﻭﺭﺓ ﻭ ﺗﺒﺪﺃ ﺍﻟﺪﻭﺭﺓ ﺍﻟﺴﺎﻋﻪ ‪ 08:30‬ﻭ‬
‫ﺗﻨﺘﻬﻰ ﻓﻰ ‪ 14:30‬ﺑﺎﻟﻐﺬﺍﺀ‪.‬‬
‫ﺗﺒﺪﺃ ﻓﺘﺮﺍﺕ ﺍﻻﺳﺘﺮﺍﺣﺔ ﻓﻰ ‪ 10:30‬ﻭ ‪ 12:30‬ﻓﻰ ﻛﻞ ﻳﻮﻡ‪.‬‬
‫ﺗﻌﻠﻢ‪:‬‬
‫•‬
‫•‬
‫ﺗﻮﻗﻊ ﺍﻟﺘﻜﻠﻔﺔ ﻭ ﺍﻟﺰﻣﻦ ﺍﻟﻤﻄﻠﻮﺏ ﺑﺎﺳﺘﺨﺪﺍﻡ ﺃﻧﻤﺎﻁ ﺗﻘﺪﻳﺮ ﻣﺤﺪﺩﺓ ﺍﻟﻤﺴﺘﻮﻯ‬
‫•‬
‫‪.2.7‬‬
‫ﺗﻮﻗﻊ ﺍﻟﺘﺒﺎﻳﻦ ﻭ ﺗﺤﺪﻳﺪ ﺍﻻﺣﺘﻴﺎﻃﻴﺎﺕ‬
‫ﺗﻮﻗﻊ ﺃﺩﺍﺀ ﺍﻟﻤﺸﺮﻭﻉ ﻓﻲ ﺍﻟﻤﺴﺘﻘﺒﻞ ﺑﺎﺳﺘﺨﺪﺍﻡ ﺍﻟﻤﻌﻠﻤﺎﺕ ﺍﻟﺘﺎﺭﻳﺨﻴﺔ‬
‫•‬
‫ﻣﺮﺍﻗﺒﺔ ﺍﻟﺘﻐﻴﺮﺍﺕ ﻭ ﺍﻏﻼﻕ ﺍﻟﻤﺸﺮﻭﻉ ﻓﻲ ﺍﻟﻮﻗﺖ ﺍﻟﻤﺤﺪﺩ‬
‫•‬
‫ﻣﻮﺟﺰ ﺍﻟﺪﻭﺭﺓ‬
‫ﻃﻮﺭ ﻣﻌﺎﻳﻴﺮ ﻟﺠﺪﻭﻟﺔ ﺍﻟﻤﺸﺎﺭﻳﻊ ﻭ ﺍﻟﺘﺤﻜﻢ ﻓﻴﻬﺎ ﺑﺎﺳﺘﺨﺪﺍﻡ ﺃﺩﻭﺍﺕ ﺇﺩﺍﺭﺓ ﺍﻟﻤﺸﺎﺭﻳﻊ‪ .‬ﺗﺮﻛﻴﺰ‬
‫ﺃﺭﺑﻌﺔ ﻣﻨﺎﻫﺞ ﻟﻠﺘﻘﺪﻳﺮ‬
‫ﺗﺤﺪﻳﺪ ﺍﻟﺘﻜﺎﻟﻴﻒ ﺍﻟﺘﻲ ﻳﻤﻜﻦ ﺍﻟﺘﺤﻜﻢ ﺑﻬﺎ‬
‫‪.2.5.1‬‬
‫ﺍﻟﻤﻮﺍﺭﺩ‬
‫‪.2.5.3‬‬
‫ﺍﻟﻤﺒﺎﺷﺮﺓ‬
‫‪.2.5.2‬‬
‫‪.2.6‬‬
‫ﺗﺤﺪﻳﺪ‪ ،‬ﻭ ﺗﻌﻴﻴﻦ‪ ،‬ﺟﺪﻭﻟﺔ ﺍﻟﻤﻮﺍﺭﺩ ﺍﻟﻤﻄﻠﻮﺑﺔ‬
‫•‬
‫‪.2.5‬‬
‫ﺍﺳﺘﺨﺪﺍﻡ ﻫﻴﻜﻞ ﺗﻘﺴﻴﻢ ﺍﻟﻌﻤﻞ ﻟﺘﻄﻮﻳﺮ ﺍﻟﻤﺨﻄﻂ ﺍﻟﺸﺒﻜﻲ‬
‫ﺣﺴﺎﺏ ﺍﻟﺠﺪﻭﻝ ﺍﻟﺰﻣﻨﻲ ﺑﺎﺳﺘﺨﺪﺍﻡ ‪PERT/CPM‬‬
‫•‬
‫‪.2.4‬‬
‫‪.2.3.3‬‬
‫‪.2.8‬‬
‫‪.2.9‬‬
‫‪.3‬‬
‫‪.3.1‬‬
‫ﺍﻟﺘﻘﺪﻳﺮ ﺍﻟﺠﺰﺍﻓﻲ‬
‫ﺍﻟﺘﻘﺪﻳﺮ ﺍﻟﻤﻴﺰﺍﻧﻲ‬
‫‪.2.5.4‬‬
‫ﺍﻟﻤﻮﺍﺩ‬
‫ﺍﻟﻐﻴﺮ ﻣﺒﺎﺷﺮﺓ‬
‫ﺍﻟﺘﺨﻄﻴﻂ ﻟﻠﻤﺨﺎﻃﺮ ﻭ ﺍﻻﺣﺘﻴﺎﻃﻴﺎﺕ‬
‫ﺗﺠﻤﻴﻊ ﺍﻟﻤﻮﺍﺭﺩ ﺍﻟﻤﻄﻠﻮﺑﺔ‬
‫‪.2.7.1‬‬
‫‪.2.7.2‬‬
‫ﺍﺳﺘﺨﺪﺍﻡ ﺍﻟﻤﻮﺍﺭﺩ ﻟﺘﻄﻮﻳﺮ ﺍﻟﺘﻘﺪﻳﺮﺍﺕ‬
‫ﻣﺼﻔﻮﻓﺔ ﺍﻟﻤﺴﺆﻭﻟﻴﺎﺕ‬
‫ﺍﻟﺘﻘﺪﻳﺮﺍﺕ ﺍﻟﻤﺒﻨﻴﺔ ﻋﻠﻰ ﺍﻟﻮﻗﺖ‬
‫ﺍﻟﺘﻘﺪﻳﺮﺍﺕ ﺍﻟﻤﺤﺪﺩﺓ ﺑﺎﻟﻤﻮﺍﺭﺩ‬
‫ﺍﻟﺠﺪﻭﻟﺔ ﺍﻟﺰﻣﻨﻴﺔ‬
‫ﺍﻟﺠﺪﻭﻟﺔ ﺑﺎﺳﺘﺨﺪﺍﻡ ﺍﻟﻤﺨﻄﻂ ﺍﻟﺸﺒﻜﻲ‬
‫ﺍﻟﺪﻭﺭﺓ ﻋﻠﻰ ﺇﺩﺍﺭﺓ ﺍﻟﻤﺤﺪﺩﺍﺕ ﺍﻟﻤﻮﺟﻮﺩﺓ ﻷﻱ ﻣﺸﺮﻭﻉ‪ :‬ﻣﺤﺪﺩﺍﺕ ﺍﻟﻮﻗﺖ‪ ،‬ﺍﻟﻤﻮﺍﺭﺩ ﺍﻟﺒﺸﺮﻳﺔ‪،‬‬
‫‪.3.2‬‬
‫ﺑﺪﻭﻥ ﺍﻟﺴﻤﺎﺡ ﻟﻬﺎ ﺑﺎﻟﺘﺄﺛﻴﺮ ﻋﻠﻰ ﺍﻹﺑﺪﺍﻉ ﻭ ﺍﻹﺑﺘﻜﺎﺭ‪.‬‬
‫‪.3.4‬‬
‫ﺣﺴﺎﺑﺎﺕ ﺍﻟﻤﺨﻄﻄﺎﺕ ﺍﻟﺸﺒﻜﻴﺔ ﻭ ﺍﻟﺠﺪﺍﻭﻝ ﺍﻟﺰﻣﻨﻴﺔ‬
‫‪.3.6‬‬
‫ﻣﺨﻄﻄﺎﺕ ‪ GANTT‬ﻭ ﻣﺨﻄﻄﺎﺕ ﺍﻟﺮﻛﺎﺋﺰ‬
‫ﺍﻟﻤﻮﺍﺩ‪ ،‬ﺍﻟﻤﻮﺍﺻﻔﺎﺕ ﻭ ﺍﻟﺘﻜﻠﻔﺔ‪ .‬ﺍﻛﺘﺸﻒ ﻃﺮﻕ ﻣﺜﺒﺘﺔ ﻟﻠﻌﻤﻞ ﺿﻤﻦ ﺍﻟﻤﺤﺪﺩﺍﺕ ﺍﻟﻘﺎﺋﻤﺔ‪،‬‬
‫‪.3.5‬‬
‫ﺳﺘﺤﺼﻞ ﻋﻠﻰ ﺧﺒﺮﺓ ﻋﻤﻠﻴﺔ ﻭ ﺗﺨﺘﺒﺮ ﻣﻬﺎﺭﺍﺗﻚ ﻓﻲ ﺗﺤﺪﻳﺪ ﻣﺘﻄﻠﺒﺎﺕ ﺍﻟﻤﺸﺮﻭﻉ ﻭ ﻫﻴﺎﻛﻞ‬
‫ﺗﻘﺴﻴﻢ ﺍﻟﻌﻤﻞ‪ .‬ﺳﺘﺘﻌﻠﻢ ﺍﻹﻃﺎﺭ ﺍﻟﻤﻨﻄﻘﻲ ﺍﻟﻘﻮﻳﻢ ﻟﺠﺪﻭﻟﺔ ﻣﻬﺎﻡ ﺍﻟﻤﺸﺮﻭﻉ ﻭ ﺍﻟﺘﺤﻜﻢ ﺑﻬﺎ‪.‬‬
‫ﻛﻤﺎ ﺳﺘﻜﺘﺴﺐ ﺧﺒﺮﺓ ﻓﻲ ﺗﻘﻨﻴﺎﺕ ﺍﻟﺘﻘﺪﻳﺮ ﻭ ﺍﻟﺘﻮﻗﻊ ﻭ ﺍﻟﻤﺮﺍﻗﺒﺔ ﻭ ﺍﻟﺘﺤﻜﻢ ﻭ ﺗﺤﻠﻴﻞ ﺍﻟﺘﻜﻠﻔﺔ‬
‫ﻛﻴﻔﻴﺔ ﺗﻘﺪﻳﻢ ﺍﻟﺘﻘﺎﺭﻳﺮ ﻭ ﻓﻬﻢ ﻣﻌﺎﻧﻲ ﺣﺴﺎﺑﺎﺕ ﺍﻟﻘﻴﻤﺔ ﺍﻟﻤﻜﺘﺴﺒﺔ‪.‬‬
‫ﺗﺴﺎﻋﺪ ﺍﻟﺘﻤﺎﺭﻳﻦ ﺍﻟﻔﺮﺩﻳﺔ ﻭ ﺍﻟﺠﻤﺎﻋﻴﺔ ﻓﻲ ﺗﺮﺳﻴﺦ ﺍﻟﻤﻔﺎﻫﻴﻢ ﻋﺒﺮ ﺍﺳﺘﺨﺪﺍﻡ ﺳﻴﻨﺎﺭﻳﻮﻫﺎﺕ‬
‫ﺗﺤﺴﻦ ﺍﺳﺘﺨﺪﺍﻡ ﺍﻷﺩﻭﺍﺕ ﻭ ﺗﻄﻮﺭ ﺍﻟﻤﻬﺎﺭﺍﺕ‪ .‬ﺍﻛﺘﺸﻒ ﺃﺩﻭﺍﺕ ﻭ ﺗﻘﻨﻴﺎﺕ ﻣﺘﻄﻮﺭﺓ ﺗﺴﺎﻋﺪ‬
‫ﻓﻲ ﺇﺩﺍﺭﺓ ﺍﻟﻮﻗﺖ ﻭ ﺍﻟﺘﻜﻠﻔﺔ ﻓﻲ ﺟﻤﻴﻊ ﺃﻧﻮﺍﻉ ﺍﻟﻤﺸﺎﺭﻳﻊ‬
‫ﻫﺬه ﺍﻟﺪﻭﺭﺓ ﻫﻲ ﻣﻦ ﺃﻛﺜﺮ ﺍﻟﺪﻭﺭﺍﺕ ﺍﻟﻤﻄﻠﻮﺑﺔ ﻓﻲ ﺍﻟﺒﺮﻧﺎﻣﺞ‪ .‬ﺗﻜﺘﻤﻞ ﺍﻷﻣﺎﻛﻦ ﺑﺴﺮﻋﺔ‪،‬‬
‫ﻓﺎﺣﺮﺹ ﻋﻠﻰ ﺍﻟﺘﺴﺠﻴﻞ ﺍﻟﻤﺒﻜﺮ‬
‫ﻳﺤﺼﻞ ﺍﻟﻤﺸﺎﺭﻛﻴﻦ ﻓﻰ ﻫﺬه ﺍﻟﺪﻭﺭﺓ ﻋﻠﻰ‬
‫ﺍﻟﻤﻌﻠﻮﻣﺎﺕ ﺍﻟﻼﺯﻣﺔ ﻟﺘﺤﺪﻳﺪ ﺍﻟﺘﻜﻠﻔﺔ‪ ،‬ﺍﻟﺠﺪﻭﻝ ﺍﻟﺰﻣﻨﻰ‪ ،‬ﺍﻟﺘﻘﺪﻳﺮ ﻋﻨﺪ ﺍﻻﻧﺘﻬﺎﺀ ﻭ ﺍﻟﺘﻘﺪﻳﺮ‬
‫ﻹﺗﻤﺎﻡ ﺍﻟﻘﻴﻤﺔ ﻟﻤﺸﺮﻭﻋﻚ ﻓﻰ ﻣﺘﻨﺎﻭﻟﻚ‬
‫‪.1.3‬‬
‫‪.1.4‬‬
‫‪.4.3‬‬
‫‪.4.4‬‬
‫‪.5‬‬
‫‪.5.1‬‬
‫ﺍﻟﻤﺤﺪﺩﺍﺕ ﺍﻟﺜﻼﺙ‬
‫ﺃﺩﻭﺍﺕ ﺍﻟﺘﺨﻄﻴﻂ‬
‫ﺃﻧﻮﺍﻉ ﺧﻄﻮﻁ ﺍﻷﺳﺎﺱ‬
‫ﺍﻟﺘﻮﺯﻳﻊ ﺍﻟﺰﻣﻨﻲ ﻟﻠﻤﻴﺰﺍﻧﻴﺔ‬
‫ﻣﻨﺤﻨﻴﺎﺕ ﺍﻟﺘﻜﻠﻔﺔ ﺍﻟﺘﺮﺍﻛﻤﻴﺔ‬
‫ﺍﻟﺘﺤﻜﻢ ﻓﻲ ﺗﻐﻴﻴﺮﺍﺕ ﺍﻟﻤﺸﺮﻭﻉ‬
‫ﻣﻨﻬﺞ ﺍﻟﺘﺤﻜﻢ‬
‫‪.5.4‬‬
‫‪.6‬‬
‫‪.6.1‬‬
‫ﻣﺮﺍﻗﺒﺔ ﺍﻟﺘﻐﻴﻴﺮ‬
‫ﺍﻟﺘﻮﺍﺻﻞ ﺣﻮﻝ ﺍﻟﺘﻐﻴﻴﺮ‬
‫ﺍﻟﺘﻘﻴﻴﻢ ﻭ ﺍﻟﺘﻮﻗﻊ‬
‫ﺃﺳﺒﺎﺏ ﺍﻟﺘﺒﺎﻳﻦ‬
‫ﺗﺤﺪﻳﺪ »ﺗﺎﺭﻳﺦ ﺍﻟﻤﻌﻠﻮﻣﺎﺕ« ﻟﻠﺘﻘﻴﻴﻢ‬
‫ﺍﻟﺘﺤﻜﻢ ﻓﻲ ﺍﻟﺠﺪﻭﻝ ﻭ ﺍﻟﺰﻣﻦ ﻓﻲ ﺍﻟﻤﺮﺍﺣﻞ ﺍﻟﻤﺘﺄﺧﺮﺓ‬
‫ﻣﻜﻮﻧﺎﺕ ﺗﺪﻗﻴﻖ ﺍﻟﻤﺸﺮﻭﻉ‬
‫‪.6.5‬‬
‫ﺍﻻﻋﺘﺒﺎﺭﺍﺕ ﺍﻟﻼﺯﻣﺔ ﻋﻨﺪ ﺗﺤﺪﻳﺪ ﻧﻈﺎﻡ ﺍﻟﻤﺮﺍﻗﺒﺔ‬
‫‪.6.7‬‬
‫ﺃﺩﻭﺍﺕ ﺍﻟﺘﻮﻗﻊ ﺍﻟﻤﺘﻘﺪﻣﺔ ﻟﻠﻘﻴﻤﺔ ﺍﻟﻤﻜﺘﺴﺒﺔ‬
‫‪.7‬‬
‫ﺇﻏﻼﻕ ﺍﻟﻤﺸﺮﻭﻉ‬
‫‪.7.1‬‬
‫‪.7.2‬‬
‫ﻣﺮﺍﺟﻌﺔ ﻣﺘﻄﻠﺒﺎﺕ ﺍﻟﻤﺸﺮﻭﻉ‬
‫ﺧﻂ ﺍﻷﺳﺎﺱ‬
‫ﺇﻧﺸﺎﺀ ﺧﻂ ﺍﻷﺳﺎﺱ‬
‫ﺗﺤﺪﻳﺚ ﺧﻄﺔ ﺍﻟﻤﺸﺮﻭﻉ‬
‫‪.5.3‬‬
‫‪.6.6‬‬
‫ﻋﺮﺽ ﺷﺎﻣﻞ ﻟﺪﻭﺭﺓ ﺣﻴﺎﺓ ﺍﻟﻤﺸﺎﺭﻳﻊ‬
‫ﺍﻟﻌﻼﻗﺎﺕ ﺍﻻﺳﺘﺒﺎﻗﻴﺔ ﺍﻟﻤﺘﻘﺪﻣﺔ ﻭ ﺍﻟﻤﺴﺎﺭ ﺍﻟﺤﺮﺝ‬
‫‪.5.2‬‬
‫‪.6.3‬‬
‫ﺍﻟﺨﻠﻔﻴﺔ ﺍﻷﺳﺎﺳﻴﺔ‬
‫ﻣﺨﻄﻄﺎﺕ ﺍﻷﺳﺒﻘﻴﺔ ﻭ ﻣﺨﻄﻄﺎﺕ ﺍﻷﺳﻬﻢ‬
‫ﺗﺤﺪﻳﺪ ﻣﺼﺎﺩﺭ ﺍﻟﺘﻐﻴﻴﺮ‬
‫‪.6.4‬‬
‫ﻣﺤﺘﻮﻯ ﺍﻟﺪﻭﺭﺓ‬
‫‪.1.2‬‬
‫‪.4.2‬‬
‫‪.6.2‬‬
‫ﻳﻨﺼﺢ ﺑﺈﺣﻀﺎﺭ ﺁﻟﺔ ﺣﺎﺳﺒﺔ‬
‫‪.1.1‬‬
‫‪.4‬‬
‫‪.4.1‬‬
‫‪.5.5‬‬
‫‪ ،TwentyEighty Strategy Execution´s Earned Value Formula Finder‬ﺍﻟﺬﻯ ﻳﻀﻊ‬
‫‪.1‬‬
‫‪.3.3‬‬
‫ﺍﻟﺘﺤﻘﻖ ﻣﻦ ﺍﻟﺠﺪﺍﻭﻝ ﺍﻟﺰﻣﻨﻴﺔ‬
‫‪.7.3‬‬
‫ﺍﻟﻘﻴﻤﺔ ﺍﻟﻤﻜﺘﺴﺒﺔ‬
‫ﺧﻄﻮﺍﺕ ﺍﻛﻤﺎﻝ ﺍﻟﻤﺸﺮﻭﻉ‬
‫ﺍﻟﺘﺤﻘﻖ ﻣﻦ ﺍﻟﻨﻄﺎﻕ‬
‫ﺇﻏﻼﻕ ﺍﻟﻌﻘﻮﺩ‬
‫‪.1.5‬‬
‫ﻣﺮﺍﺟﻌﺔ ﻫﻴﻜﻞ ﺗﻘﺴﻴﻢ ﺍﻟﻌﻤﻞ‬
‫‪.7.4‬‬
‫‪.2‬‬
‫ﺍﻟﺘﻘﺪﻳﺮ‬
‫ﻣﺪﻳﺮ ﺍﻟﺪﻭﺭﺓ‪:‬‬
‫‪.2.1‬‬
‫ﺍﺳﺘﺨﺪﺍﻡ ﺍﻟﺘﻘﺪﻳﺮﺍﺕ ﻟﻠﺘﺤﻜﻢ ﻓﻲ ﺍﻟﺠﺪﻭﻝ ﺍﻟﺰﻣﻨﻲ ﻭ ﺍﻟﺘﻜﻠﻔﺔ‬
‫‪.2.3‬‬
‫ﻣﺴﺘﻮﻳﺎﺕ ﻭ ﺃﻧﻮﺍﻉ ﺍﻟﺘﻘﺪﻳﺮ‬
‫‪.2.2‬‬
‫ﺍﻟﻘﻮﺍﻋﺪ ﺍﻷﺳﺎﺳﻴﺔ ﻟﻠﺘﻘﺪﻳﺮ‬
‫‪.2.3.1‬‬
‫ٌﺍﻹﻏﻼﻕ ﺍﻹﺩﺍﺭﻱ‬
‫ﺃﺷﺮﻑ ﺍﻟﺨﻀﺮﻯ‬
‫ﺩﺑﻲ ‪ 29 – 25 :‬ﺳﺒﺘﻤﺒﺮ ‪2016‬‬
‫ﺍﻟﺘﻘﺪﻳﺮ ﺍﻟﺘﻨﺎﺯﻟﻲ ﻣﻘﺎﺭﻧﺔ ﺑﺎﻟﺘﻘﺪﻳﺮ ﺍﻟﺘﺼﺎﻋﺪﻱ‬
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‫‪18 PDUs‬‬
‫ﻣﺒﺎﺩﺉ ﻭ ﺗﻄﺒﻴﻘﺎﺕ ﺇﺩﺍﺭﺓ ﺍﻟﻌﻘﻮﺩ‬
‫ﻳﺒﺪﺃ ﺍﻟﺘﺴﺠﻴﻞ ﺍﻟﺴﺎﻋﺔ ‪ 08:00‬ﻓﻰ ﺃﻭﻝ ﻳﻮﻡ ﻟﻜﻞ ﺩﻭﺭﺓ ﻭ ﺗﺒﺪﺃ ﺍﻟﺪﻭﺭﺓ ﺍﻟﺴﺎﻋﻪ ‪ 08:30‬ﻭ‬
‫ﺗﻨﺘﻬﻰ ﻓﻰ ‪ 14:30‬ﺑﺎﻟﻐﺬﺍﺀ‪.‬‬
‫ﺗﺒﺪﺃ ﻓﺘﺮﺍﺕ ﺍﻻﺳﺘﺮﺍﺣﺔ ﻓﻰ ‪ 10:30‬ﻭ ‪ 12:30‬ﻓﻰ ﻛﻞ ﻳﻮﻡ‪.‬‬
‫ﺗﻌﻠﻢ‪:‬‬
‫•‬
‫ﺍﻟﺘﻌﺮﻑ ﻋﻠﻰ ﻣﻜﻮﻧﺎﺕ ﺍﻟﻌﻘﺪ‪ ،‬ﻭ ﻓﻬﻢ ﻣﻨﻬﺞ ﺗﻜﻮﻳﻦ ﻭ ﺇﺩﺍﺭﺓ ﺍﻟﻌﻘﻮﺩ ﻣﻦ ﺍﻟﺒﺪﺍﻳﺔ‬
‫ﻟﻠﻨﻬﺎﻳﺔ‬
‫•‬
‫•‬
‫ﺍﺧﺘﻴﺎﺭ ﺍﻟﻌﻘﺪ ﺍﻟﺬﻱ ﻳﻮﻓﺮ ﺃﻋﻠﻰ ﻗﻴﻤﺔ ﻟﻠﻤﺸﺘﺮﻱ‬
‫•‬
‫•‬
‫•‬
‫•‬
‫‪.4‬‬
‫‪.4.1‬‬
‫‪.4.3‬‬
‫ﺃﻧﻮﺍﻉ ﻃﻠﺒﺎﺕ ﺍﻟﺸﺮﺍﺀ )ﺍﻟﻌﻄﺎﺀﺍﺕ(‬
‫‪.4.2‬‬
‫‪.4.5‬‬
‫‪.4.6‬‬
‫‪.5‬‬
‫ﻓﻬﻢ ﺍﻟﻤﺼﻄﻠﺤﺎﺕ ﺍﻟﻘﺎﻧﻮﻧﻴﺔ‬
‫‪.5.1‬‬
‫ﺍﻹﺗﻔﺎﻕ ﻋﻠﻰ ﺍﻷﻫﺪﺍﻑ‪ ،‬ﻭ ﺍﻟﻤﺘﻄﻠﺒﺎﺕ‪ ،‬ﻭ ﺍﻟﺨﻄﻂ‪ ،‬ﻭ ﺍﻟﻤﻮﺍﺻﻔﺎﺕ‬
‫ﻃﺮﻕ ﺍﻟﺘﻌﺎﻗﺪ‬
‫ﺍﻟﻄﺮﻕ ﺍﻟﺘﻨﺎﻓﺴﻴﺔ ﻭ ﺍﻟﻐﻴﺮ ﺗﻨﺎﻓﺴﻴﺔ‬
‫‪.4.4‬‬
‫ﺍﺧﺘﻴﺎﺭ ﺃﻧﻮﺍﻉ ﺍﻟﻌﻘﻮﺩ ﺍﻟﻤﻨﺎﺳﺒﺔ ﻟﻠﻤﺸﺮﻭﻉ‬
‫•‬
‫‪ 30‬ﺃﻏﺴﻄﺲ – ‪ 1‬ﺳﺒﺘﻤﺒﺮ ‪2016‬‬
‫‪.5.2‬‬
‫ﺍﻟﻮﺻﻮﻝ ﺇﻟﻰ ﺑﻨﻮﺩ ﻣﻼﺋﻤﺔ ﻭ ﻣﺮﺍﺟﻌﺔ ﺍﻟﻌﻘﻮﺩ ﻋﺒﺮ ﺍﻟﺘﻔﺎﻭﺽ‬
‫ﻛﺮﻭﺕ ﺍﻟﺸﺮﺍﺀ ﻭ ﺻﻨﺎﺩﻳﻖ ﺍﻟﻤﺸﺘﺮﻭﺍﺕ ﺍﻟﻨﺜﺮﻳﺔ‬
‫ﺍﻟﻤﺰﺍﺩ ﺍﻟﻌﻜﺴﻲ‬
‫ﺍﻟﻌﻘﻮﺩ ﻭ ﺍﺗﻔﺎﻗﻴﺎﺕ ﺍﻟﺸﺮﺍﺀ‬
‫ﻣﻔﺎﻭﺿﺎﺕ »ﺍﻟﻤﺼﺪﺭ ﺍﻷﻭﺣﺪ« ﻭ »ﺍﻟﻤﺼﺪﺭ ﺍﻟﻮﺣﻴﺪ«‬
‫ﺇﻧﺸﺎﺀ ﺍﺗﻔﺎﻗﻴﺎﺕ ﺗﺴﻌﻴﺮ ﺍﻟﻌﻘﺪ‬
‫ﺍﻟﻤﺨﺎﻃﺮ ﻓﻲ ﺗﺴﻌﻴﺮ ﺍﻟﻌﻘﻮﺩ‬
‫ﺃﻧﻮﺍﻉ ﺍﻟﻌﻘﻮﺩ‬
‫‪.5.2.1‬‬
‫ﺣﺎﻓﺰ‬
‫‪.5.2.3‬‬
‫ﺯﻣﻦ ﻭ ﻣﻮﺍﺩ‬
‫‪.5.2.2‬‬
‫ﻭ ﺍﻟﻤﻨﺎﺯﻋﺎﺕ ﻓﻰ ﺍﻟﻤﺸﺮﻭﻉ‬
‫ﺇﺩﺍﺭﺓ ﺍﻟﻌﻘﻮﺩ ﺑﻜﻔﺎﺀﺓ‪ ،‬ﻭ ﻣﻌﺮﻓﺔ ﺍﻟﻮﻗﺖ ﻭ ﺍﻟﻄﺮﻳﻘﺔ ﺍﻟﻤﻨﺎﺳﺒﺔ ﻟﻔﺴﺦ ﺍﻟﻌﻘﺪ‬
‫‪.5.2.4‬‬
‫ﺳﻌﺮ ﺛﺎﺑﺖ‬
‫ﺍﺳﺘﺮﺩﺍﺩ ﺍﻟﺘﻜﻠﻔﺔ‬
‫ﻣﻮﺟﺰ ﺍﻟﺪﻭﺭﺓ‬
‫‪.5.3‬‬
‫ﺍﺧﺘﻴﺎﺭ ﻧﻮﻉ ﺍﻟﻌﻘﺪ‬
‫ﺍﻟﻤﻘﺎﻭﻟﻴﻦ‪ ،‬ﻟﺘﺤﻘﻴﻖ ﺃﻫﺪﺍﻑ ﺍﻟﻤﺸﺮﻭﻉ‪ .‬ﺑﻤﺎ ﺃﻥ ﺗﻄﻮﻳﺮ ﺍﻟﻌﻘﻮﺩ ﻳﺤﺪﺙ ﻓﻲ ﺑﻴﺌﺔ ﻣﻌﻘﺪﺓ‪ ،‬ﻓﺈﻥ‬
‫‪.6‬‬
‫ﻣﺮﺣﻠﺔ ﻣﺎ ﻗﺒﻞ ﺍﻟﺘﻌﺎﻗﺪ‬
‫ﺗﺘﻄﻠﺐ ﻭﻇﻴﻔﺔ ﻣﺪﻳﺮ ﺍﻟﻤﺸﺮﻭﻉ ﺍﻟﻌﻤﻞ ﺑﻜﻔﺎﺀﺓ ﻣﻊ ﻣﺪﻳﺮﻱ ﺍﻟﻌﻘﻮﺩ‪ ،‬ﻭ ﺍﻟﻤﺸﺘﺮﻭﺍﺕ‪ ،‬ﻭ ﻣﻊ‬
‫ﺍﻟﻔﻬﻢ ﺍﻟﻮﺍﺿﺢ ﻟﻤﻨﻬﺞ ﺍﻟﺘﻌﺎﻗﺪ ﻻ ﻳﻤﻜﻦ ﺍﻹﺳﺘﻐﻨﺎﺀ ﻋﻨﻪ‪ .‬ﻫﺬﺍ ﺍﻟﻔﻬﻢ ﻳﺰﻳﺪ ﺗﻤﻴﺰﻙ ﺳﻮﺍﺀ ﻛﻨﺖ‬
‫ﻓﻲ ﻃﺮﻑ ﺍﻟﺒﺎﺋﻊ ﺃﻭ ﺍﻟﻤﺸﺘﺮﻱ‬
‫‪.6.1‬‬
‫‪.6.2‬‬
‫ﺗﺨﻄﻴﻂ ﺍﻟﻤﺸﺘﺮﻭﺍﺕ‬
‫ﻃﻠﺐ ﺍﻟﻌﺮﻭﺽ‬
‫‪.6.3‬‬
‫ﻗﺮﺍﺭ ﺗﻘﺪﻳﻢ ﺍﻟﻌﺮﺽ ﺃﻭ ﻋﺪﻣﻪ‬
‫ﺗﻌﻠﻢ ﻛﻴﻔﻴﺔ ﺍﺳﺘﺨﺪﺍﻡ ﺍﻟﺤﻮﺍﻓﺰ ﻟﺘﺤﺴﻴﻦ ﻧﺘﺎﺋﺞ ﺍﻟﻌﻘﺪ‪ .‬ﺗﻐﻄﻲ ﺍﻟﺪﻭﺭﺓ ﻫﺬه ﺍﻟﻤﻮﺍﺿﻴﻊ ﺍﻟﺤﻴﻮﻳﺔ‬
‫‪.6.5‬‬
‫ﻓﻬﻢ ‪PMBOK Guide‬‬
‫ﻛﻴﻔﻴﺔ ﺃﺩﺍﺀ ﺍﻟﻌﻤﻞ‪ .‬ﺗﻨﺎﻗﺶ ﺍﻟﺪﻭﺭﺓ ﺃﻳﻀﺎ ﺍﻷﻓﻌﺎﻝ ﺍﻟﻤﺘﺎﺣﺔ ﻟﺘﺄﻛﻴﺪ ﻗﻴﺎﻡ ﺍﻟﻤﻘﺎﻭﻟﻴﻦ ﺑﺘﻨﻔﻴﺬ‬
‫‪.7‬‬
‫ﺍﺣﺼﻞ ﻋﻠﻰ ﺻﻮﺭﺓ ﺷﺎﻣﻠﺔ ﻟﺠﻤﻴﻊ ﻣﺮﺍﺣﻞ ﺍﻟﺘﻌﺎﻗﺪ‪ ،‬ﻣﻦ ﺗﻄﻮﻳﺮ ﺍﻟﻤﺘﻄﻠﺒﺎﺕ ﺇﻟﻰ ﺍﻹﻏﻼﻕ‪.‬‬
‫ﻣﻦ ﻭﺟﻬﺔ ﻧﻈﺮ ﻣﺪﻳﺮ ﺍﻟﻤﺸﺮﻭﻉ‪ ،‬ﻣﻊ ﺗﻮﺿﻴﺢ ﺩﻭﺭه ﻭ ﻣﺴﺆﻭﻟﻴﺎﺗﻪ‪ ،‬ﻟﺘﺰﻳﺪ ﻣﻦ ﻗﻮﺓ ﺗﺄﺛﻴﺮه ﻋﻠﻰ‬
‫‪.6.4‬‬
‫ﺍﻷﻋﻤﺎﻝ ﺍﻟﻤﻨﺼﻮﺹ ﻋﻠﻴﻬﺎ ﻓﻲ ﺍﻟﻌﻘﺪ‪.‬‬
‫‪.7.1‬‬
‫ﻳﺘﻢ ﺗﻌﺰﻳﺰ ﻋﻤﻠﻴﺔ ﺍﻟﺘﻌﻠﻢ ﻓﻲ ﺍﻟﺪﻭﺭﺓ ﻋﺒﺮ ﻣﺰﻳﺞ ﻣﻦ ﺍﻟﻤﺤﺎﺿﺮﺍﺕ‪ ،‬ﻭ ﺍﻟﺤﺎﻻﺕ ﺍﻟﺪﺭﺍﺳﻴﺔ‪ ،‬ﻭ‬
‫‪.7.3‬‬
‫ﺍﻟﺘﻤﺎﺭﻳﻦ‪ .‬ﺍﻹﺩﺍﺭﺓ ﺍﻟﻔﻌﺎﻟﺔ ﻟﻠﻌﻘﻮﺩ ﺗﺴﺎﻋﺪ ﻓﻲ ﻧﺠﺎﺡ ﺍﻟﻌﻘﺪ‪ ،‬ﻭ ﺗﺤﺴﻴﻦ ﺍﻷﺩﺍﺀ ﺍﻟﺰﻣﻨﻲ‪ ،‬ﻭ‬
‫ﺗﺨﻔﻴﺾ ﺍﻟﻤﺨﺎﻃﺮ ﺍﻟﺴﻠﺒﻴﺔ ﻭ ﺍﻟﺘﻜﻠﻔﺔ‪.‬‬
‫ﻣﺤﺘﻮﻯ ﺍﻟﺪﻭﺭﺓ‬
‫‪.1‬‬
‫ﻓﻬﻢ ﻣﻨﻬﺞ ﺇﺩﺍﺭﺓ ﺍﻟﻌﻘﻮﺩ‬
‫‪.1.1‬‬
‫ﺗﻌﺮﻳﻒ ﺇﺩﺍﺭﺓ ﺍﻟﻌﻘﻮﺩ‬
‫‪.1.3‬‬
‫ﻭﺟﻬﺎﺕ ﻧﻈﺮ ﺍﻟﺒﺎﺋﻊ ﻭ ﺍﻟﻤﺸﺘﺮﻱ‬
‫‪.1.2‬‬
‫‪.1.4‬‬
‫‪.2‬‬
‫ﻭﺻﻒ ﺍﻟﻌﻘﻮﺩ‪ ،‬ﻭ ﺍﺳﺘﻌﻤﺎﻻﺗﻬﺎ‬
‫ﺇﺩﺍﺭﺓ ﺍﻟﻌﻘﻮﺩ ﻭ ‪PMBOK® Guide‬‬
‫ﺍﻷﺩﻭﺍﺭ ﻭ ﺍﻟﻤﺴﺆﻭﻟﻴﺎﺕ ﻓﻲ ﻓﺮﻕ ﺇﺩﺍﺭﺓ ﺍﻟﻌﻘﻮﺩ‬
‫‪.2.1‬‬
‫ﻣﺒﺪﺃ ﺍﻟﻮﻛﺎﻟﺔ‬
‫‪.2.3‬‬
‫ﺍﻟﻌﻼﻗﺔ ﺍﻟﺘﻌﺎﻗﺪﻳﺔ‬
‫‪.2.2‬‬
‫‪.2.4‬‬
‫‪.3‬‬
‫ﺃﻧﻮﺍﻉ ﺍﻟﺴﻠﻄﺔ‬
‫ﺃﻓﺮﺍﺩ ﻋﻤﻞ ﺍﻟﻤﻘﺎﻭﻝ‬
‫ﻣﺒﺎﺩﺉ ﻭ ﻣﻔﺎﻫﻴﻢ ﻗﺎﻧﻮﻥ ﺍﻟﻌﻘﻮﺩ‬
‫‪.3.1‬‬
‫ﺍﻟﻌﻨﺎﺻﺮ ﺍﻟﻮﺍﺟﺒﺔ ﻟﻠﻌﻘﺪ ﺍﻟﻘﺎﻧﻮﻧﻲ‬
‫‪.3.3‬‬
‫ﺍﻟﺘﻌﻮﻳﻀﺎﺕ‬
‫‪.3.2‬‬
‫‪.3.4‬‬
‫ﺍﻟﺒﻨﻮﺩ ﻭ ﺍﻟﺸﺮﻭﻁ‬
‫ﺗﺤﻀﻴﺮ ﺍﻟﻌﺮﺽ‬
‫®‬
‫ﻣﺮﺣﻠﺔ ﺍﻟﺘﻌﺎﻗﺪ‬
‫ﻋﻤﻠﻴﺔ ﺍﺧﺘﻴﺎﺭ ﺍﻟﻤﺼﺪﺭ‬
‫‪.7.2‬‬
‫ﻣﻌﺎﻳﻴﺮ ﺍﻹﺧﺘﻴﺎﺭ‪ :‬ﺇﺩﺍﺭﻱ‪ ،‬ﺗﻘﻨﻲ‪ ،‬ﻣﺎﻟﻲ‬
‫‪.7.4‬‬
‫ﻣﻨﻬﺞ ﺍﻟﺘﻘﻴﻴﻢ‬
‫‪.7.5‬‬
‫‪.7.6‬‬
‫‪.8‬‬
‫‪.8.1‬‬
‫‪.8.2‬‬
‫ﻣﻘﺎﻳﻴﺲ ﺍﻟﺘﻘﻴﻴﻢ‬
‫ﺃﻫﺪﺍﻑ ﺍﻟﺘﻔﺎﻭﺽ‬
‫ﻣﻔﺎﻭﺿﺎﺕ ﺍﻟﻌﻘﻮﺩ‬
‫ﺇﺩﺍﺭﺓ ﺍﻟﻌﻘﺪ‬
‫ﺍﻟﻤﺒﺎﺩﺉ ﺍﻷﺳﺎﺳﻴﺔ ﻹﺩﺍﺭﺓ ﺍﻟﻌﻘﻮﺩ‬
‫ﺍﻟﺘﻮﺍﺻﻞ ﺍﻟﻤﺴﺘﻤﺮ‬
‫‪.8.3‬‬
‫ﻭﺍﺟﺒﺎﺕ ﺍﻟﺒﺎﺋﻊ ﻭ ﺍﻟﻤﺸﺘﺮﻱ‬
‫‪.8.5‬‬
‫ﺍﻷﺩﺍﺀ‬
‫‪.8.4‬‬
‫‪.8.6‬‬
‫‪.8.7‬‬
‫‪.8.8‬‬
‫‪.8.9‬‬
‫ﺗﺤﻠﻴﻞ ﺍﻟﻌﻘﺪ‬
‫ﺍﻟﺴﺠﻼﺕ ﻭ ﺍﻟﻤﻠﻔﺎﺕ‬
‫ﺇﺩﺍﺭﺓ ﺍﻟﺘﻐﻴﻴﺮ‬
‫ﺣﻞ ﺍﻟﻤﻄﺎﻟﺒﺎﺕ ﻭ ﺍﻟﻨﺰﺍﻋﺎﺕ‬
‫ﻓﺴﺦ ﺍﻟﻌﻘﺪ‬
‫ﻣﺪﻳﺮ ﺍﻟﺪﻭﺭﺓ‪:‬‬
‫ﺃﺷﺮﻑ ﺍﻟﺨﻀﺮﻯ‬
‫ﺩﺑﻲ ‪ :‬ﺃﻏﺴﻄﺲ ‪ 1 – 30‬ﺳﺒﺘﻤﺒﺮ ‪2016‬‬
‫ﺗﺄﻭﻳﻞ ﺍﻟﻌﻘﻮﺩ‬
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‫‪18 PDUs‬‬
‫ﺇﺩﺍﺭﺓ ﺍﻟﺠﻮﺩﺓ ﻹﺩﺍﺭﺓ ﺍﻟﻤﺸﺎﺭﻳﻊ‬
‫ﻳﺒﺪﺃ ﺍﻟﺘﺴﺠﻴﻞ ﺍﻟﺴﺎﻋﺔ ‪ 08:00‬ﻓﻰ ﺃﻭﻝ ﻳﻮﻡ ﻟﻜﻞ ﺩﻭﺭﺓ ﻭ ﺗﺒﺪﺃ ﺍﻟﺪﻭﺭﺓ ﺍﻟﺴﺎﻋﻪ ‪ 08:30‬ﻭ‬
‫‪ 29 – 27‬ﺃﻏﺴﻄﺲ ‪2016‬‬
‫‪.2.4‬‬
‫ﺗﻨﺘﻬﻰ ﻓﻰ ‪ 14:30‬ﺑﺎﻟﻐﺬﺍﺀ‪.‬‬
‫ﺗﻌﻠﻢ‪:‬‬
‫•‬
‫•‬
‫•‬
‫•‬
‫•‬
‫‪.2.4.3‬‬
‫‪.2.5‬‬
‫ﺍﻟﻔﻌﺎﻝ ﻹﺩﺍﺭﺓ ﺟﻮﺩﺓ ﺍﻟﻤﺸﺮﻭﻉ‬
‫ﺍﺳﺘﺨﺪﺍﻡ ﺧﻤﺲ ﺧﻄﻮﺍﺕ ﻟﻠﺘﺨﻄﻴﻂ‬
‫ّ‬
‫ﺍﺳﺘﺨﺪﺍﻡ ‪ ٥‬ﺧﻄﻮﺍﺕ ﻟﺘﻘﻴﻴﻢ ﻭﺗﺤﺴﻴﻦ ﻗﺪﺭﺍﺕ ﺍﻟﻤﻨﻈﻤﺔ ﻣﻦ ﻧﺎﺣﻴﺔ ﺍﻟﺠﻮﺩﺓ‪ ،‬ﻭﺍﻟﺘﺄﻛﺪ‬
‫ﻣﻦ ﺃﻥ ﺍﻟﻤﺸﺎﺭﻳﻊ ﺳﻮﻑ ﺗﺤﻘﻖ ﻣﻌﺎﻳﻴﺮ ﺍﻟﺠﻮﺩﺓ ﺍﻟﻤﺤﺪﺩﺓ‬
‫ﺍﻟﺘﺄﻛﺪ ﻣﻦ ﺭﺿﺎ ﺍﻟﻌﻤﻴﻞ ﺑﺎﺳﺘﺨﺪﺍﻡ ﺃﺩﻭﺍﺕ ﺿﺒﻂ ﺍﻟﺠﻮﺩﺓ ﻟﻤﺮﺍﻗﺒﺔ ﺍﻟﻨﺘﺎﺋﺞ‬
‫ﺍﻟﺘﻄﺒﻴﻖ ﺍﻟﻌﻤﻠﻲ ﻷﺩﻭﺍﺕ ﻭ ﺗﻘﻨﻴﺎﺕ ﺇﺩﺍﺭﺓ ﺍﻟﺠﻮﺩﺓ‬
‫‪.2.6‬‬
‫ﻣﻮﺟﺰ ﺍﻟﺪﻭﺭﺓ‬
‫ﻋﻠﻰ ﺍﻟﺨﺪﻣﺎﺕ ﻭﺍﻟﻨﺘﺎﺋﺞ ﺍﻟﺨﺎﺭﺟﺔ ﻣﻦ ﺍﻟﻤﺸﺮﻭﻉ‪ .‬ﺗﻮﺿﺢ ﺍﻟﺪﻭﺭﺓ ﺍﻟﻤﺒﺎﺩﺉ ﺍﻷﺳﺎﺳﻴﺔ ﻹﺩﺍﺭﺓ‬
‫ﺍﻟﻤﺸﺮﻭﻉ ﻟﻴﻜﻮﻥ ﻗﻮﺓ ﺇﻳﺠﺎﺑﻴﺔ ﻓﻲ ﻧﺠﺎﺡ ﺍﻟﻤﺸﺮﻭﻉ ﻭ ﺍﻷﻋﻤﺎﻝ ﻋﺒﺮ ﺍﻹﺩﺍﺭﺓ ﺍﻟﻔﻌﺎﻟﺔ ﻟﺠﻮﺩﺓ‬
‫ﺍﻟﻤﺸﺮﻭﻉ‪.‬‬
‫ﺗﺪﺭﻙ ﺍﻟﻤﻨﻈﻤﺎﺕ ﺃﻥ ﺭﺿﺎ ﺍﻟﻌﻤﻴﻞ ﺍﻟﺬﻱ ﻳﺤﻘﻖ ﺍﻟﻤﻴﺰﺓ ﺍﻟﺘﻨﺎﻓﺴﻴﺔ ﻳﻌﺘﻤﺪ ﻋﻠﻰ ﺍﻟﺘﻄﺒﻴﻖ‬
‫ﺍﻟﻔﻌﺎﻝ ﻟﻤﺒﺎﺩﺉ ﻭ ﺃﺩﻭﺍﺕ ﻭ ﺗﻘﻨﻴﺎﺕ ﺍﻟﺠﻮﺩﺓ‪ .‬ﻭ ﻳﺘﻀﻤﻦ ﺫﻟﻚ ﺗﺤﺪﻳﺪ ﻗﻴﺎﺳﺎﺕ ﻭ ﻣﻌﺎﻳﻴﺮ‬
‫ﺍﻟﺠﻮﺩﺓ ﻭ ﺍﻟﺘﺤﺴﻴﻦ ﺍﻟﻤﺴﺘﻤﺮ ﻟﻠﻌﻤﻠﻴﺎﺕ ﻭ ﺍﻟﻤﻨﺘﺠﺎﺕ‪ .‬ﺗﻮﺿﺢ ﻫﺬه ﺍﻟﺪﻭﺭﺓ ﻛﻴﻔﻴﺔ ﺍﺩﻣﺎﺝ‬
‫ﻣﺒﺎﺩﺉ ﺍﻟﺠﻮﺩﺓ ﻣﻊ ﻋﻤﻠﻴﺎﺕ ﺇﺩﺍﺭﺓ ﺍﻟﻤﺸﺮﻭﻉ ﻹﻧﺸﺎﺀ ﺑﺮﻧﺎﻣﺞ ﺇﺩﺍﺭﺓ ﺟﻮﺩﺓ ﻟﺘﻌﺰﻳﺰ ﻧﺠﺎﺡ ﺍﻷﻋﻤﺎﻝ‪.‬‬
‫ﺳﺘﺘﻌﻠﻢ ﻓﻠﺴﻔﺔ ﻭ ﻣﺒﺎﺩﺉ ﺇﺩﺍﺭﺓ ﺍﻟﺠﻮﺩﺓ ﻭ ﺗﺮﺟﻤﺔ ﺫﻟﻚ ﺍﻟﻰ ﺃﻓﻌﺎﻝ ﻣﺤﺪﺩﺓ ﺃﺳﺎﺳﻴﺔ ﻟﺠﻮﺩﺓ‬
‫ﻣﺸﺮﻭﻉ ﻧﺎﺟﺤﺔ‪ .‬ﺗﻘﺪﻡ ﺍﻟﺪﻭﺭﺓ ﻧﻤﻮﺫﺟﺎ ﻣﻦ ﺧﻤﺲ ﺧﻄﻮﺍﺕ ﻟﺘﺨﻄﻴﻂ ﺍﻟﺠﻮﺩﺓ ﻭ ﺧﻤﺲ ﺧﻄﻮﺍﺕ‬
‫ﻟﺘﻮﻛﻴﺪ ﺍﻟﺠﻮﺩﺓ‪ ،‬ﺑﺎﻹﺿﺎﻓﺔ ﺇﻟﻰ ﻣﺠﻤﻮﻋﺔ ﺃﺩﻭﺍﺕ ﺿﺒﻂ ﺍﻟﺠﻮﺩﺓ ﻳﻤﻜﻦ ﺗﻄﺒﻴﻘﻬﺎ ﻓﻮﺭﺍ ﻓﻲ‬
‫ﻣﺠﺎﻝ ﻋﻤﻠﻚ‪ .‬ﻣﻦ ﺧﻼﻝ ﺍﻟﺘﺮﻛﻴﺰ ﻋﻠﻰ ﺍﻟﺘﻤﺎﺭﻳﻦ‪ ،‬ﺗﻘﻮﻡ ﺍﻟﺪﻭﺭﺓ ﺑﺘﻮﻓﻴﺮ ﺍﻟﻔﺮﺻﺔ ﻟﺘﻄﺒﻴﻖ‬
‫‪.3.3‬‬
‫‪.3.4‬‬
‫‪.1.2‬‬
‫‪.1.3.1‬‬
‫‪.3.5‬‬
‫‪.1.4‬‬
‫‪.1.6‬‬
‫ﺗﻜﻠﻔﺔ ﺍﻟﺠﻮﺩﺓ‬
‫‪.1.5‬‬
‫‪.1.7‬‬
‫‪.2‬‬
‫‪.2.1‬‬
‫‪.2.2‬‬
‫‪.2.3‬‬
‫ﻧﻈﻢ ﺍﻟﺠﻮﺩﺓ ﺍﻟﺮﺳﻤﻴﺔ‬
‫ﺗﺨﻄﻴﻂ ﺟﻮﺩﺓ ﺍﻟﻤﺸﺮﻭﻉ‬
‫ﻣﺎ ﻫﻮ ﺗﺨﻄﻴﻂ ﺍﻟﺠﻮﺩﺓ‬
‫ﻣﺪﺧﻼﺕ ﻭ ﺃﺩﻭﺍﺕ ﻭ ﺗﻘﻨﻴﺎﺕ ﺗﺨﻄﻴﻂ ﺍﻟﺠﻮﺩﺓ‬
‫ﺃﺻﺤﺎﺏ ﺍﻟﻤﺼﺎﻟﺢ ﻭ ﺍﻟﻌﻤﻼﺀ‬
‫‪.2.3.1‬‬
‫ﺍﻷﻧﻮﺍﻉ‬
‫‪.2.3.3‬‬
‫ﺗﺮﺗﻴﺐ ﺍﻷﻭﻟﻮﻳﺎﺕ‬
‫‪.2.3.2‬‬
‫‪.3.4.3‬‬
‫ﺗﺤﻠﻴﻞ ‪SWOT‬‬
‫ﻣﺨﻄﻂ ﺍﻟﺘﺴﻠﺴﻞ‬
‫ﺗﺤﺴﻴﻦ ﺍﻟﻌﻤﻠﻴﺎﺕ‬
‫‪.3.8‬‬
‫ﻣﺴﺎﺭ ﺍﻟﺠﻮﺩﺓ ﻭ ﺍﻟﻤﺴﺎﺭ ﺍﻟﺤﺮﺝ‬
‫‪.3.7‬‬
‫‪.3.9‬‬
‫ﺗﺪﻗﻴﻖ ﺍﻟﺠﻮﺩﺓ‬
‫ﺗﻮﻛﻴﺪ ﺍﻟﺠﻮﺩﺓ ﻭ ﺇﺩﺍﺭﺓ ﺍﻟﺘﻐﻴﻴﺮ‬
‫‪ .3.10‬ﻣﺨﺮﺟﺎﺕ ﺗﻮﻛﻴﺪ ﺍﻟﺠﻮﺩﺓ‬
‫‪.4‬‬
‫‪.4.1‬‬
‫‪.4.2‬‬
‫‪.4.3‬‬
‫‪.4.4‬‬
‫‪.4.5‬‬
‫ﺿﺒﻂ ﺟﻮﺩﺓ ﺍﻟﻤﺸﺮﻭﻉ‬
‫ﻣﺎ ﻫﻮ ﺿﺒﻂ ﺍﻟﺠﻮﺩﺓ‬
‫ﺍﻷﺳﺌﻠﺔ ﺍﻟﺮﺋﻴﺴﻴﺔ ﻟﻜﻞ ﻣﻦ ﺗﺨﻄﻴﻂ ﺍﻟﺠﻮﺩﺓ‪ ،‬ﺗﻮﻛﻴﺪ ﺍﻟﺠﻮﺩﺓ ﻭ ﺿﺒﻂ ﺍﻟﺠﻮﺩﺓ‬
‫ﻣﺪﺧﻼﺕ ﻭ ﺃﺩﻭﺍﺕ ﻭ ﺗﻘﻨﻴﺎﺕ ﺿﺒﻂ ﺍﻟﺠﻮﺩﺓ‬
‫ﺻﻮﺕ ﺍﻟﻌﻤﻴﻞ ﻭ ﺻﻮﺕ ﺍﻟﻌﻤﻠﻴﺎﺕ‬
‫ﻣﻨﻬﺞ »ﺍﻟﻤﻘﺒﻮﻝ«‬
‫ﻣﻌﺎﻣﻞ ﺍﻟﺨﺴﺎﺭﺓ ‪Taguchi‬‬
‫‪.4.7‬‬
‫ﺍﻟﺘﺤﺴﻴﻦ ﺍﻟﻜﻤﻲ ﻣﻘﺎﺭﻧﺔ ﺑﺎﻟﺘﺤﺴﻴﻦ ﺍﻟﻤﺴﺘﻤﺮ‬
‫‪.4.9‬‬
‫ﺃﺩﻭﺍﺕ ﺿﺒﻂ ﺍﻟﺠﻮﺩﺓ ﺍﻷﺳﺎﺳﻴﺔ‬
‫ﺩﺍﺋﺮﺓ ﺧﻄﻂ‪-‬ﺍﻓﻌﻞ‪-‬ﺭﺍﺟﻊ‪-‬ﻧﻔﺬ ‪PDCA‬‬
‫‪.4.9.1‬‬
‫ﺳﺠﻞ ﺍﻟﻌﺪ‬
‫‪.4.9.3‬‬
‫ﻣﺨﻄﻂ ﺑﺎﺭﻳﺘﻮ ‪Pareto‬‬
‫‪.4.9.2‬‬
‫ﺍﻟﻤﺪﺭﺝ ﺍﻹﺣﺼﺎﺋﻲ‬
‫‪.4.9.4‬‬
‫ﺍﻟﻤﺨﻄﻂ ﺍﻟﺘﺴﻠﺴﻠﻲ‬
‫‪.4.9.6‬‬
‫ﻣﺨﻄﻂ ﺍﻟﻌﻼﻗﺎﺕ ﺍﻟﻤﺘﺪﺍﺧﻠﺔ‬
‫‪.4.9.5‬‬
‫‪.4.9.7‬‬
‫ﺍﻟﻌﻤﻠﻴﺎﺕ ﺍﻟﺜﻼﺙ‬
‫ﺗﻄﻮﺭ ﺍﻟﺠﻮﺩﺓ‬
‫‪.3.4.1‬‬
‫ﺗﺤﻠﻴﻞ ﺍﻟﻔﺠﻮﺓ‬
‫‪.3.6‬‬
‫‪.4.9.8‬‬
‫ﻣﻮﺿﻌﻬﺎ ﺑﺎﻟﻨﺴﺒﺔ ﺇﻟﻰ ﺩﻭﺭﺓ ﺣﻴﺎﺓ ﺍﻟﻤﺸﺮﻭﻉ‬
‫ﺍﻟﺘﻔﻜﻴﺮ ﻓﻲ ﺍﻷﻧﻈﻤﺔ‬
‫ﺍﻟﺘﺤﻘﻖ ﻣﻦ ﻗﺪﺭﺍﺕ ﺗﻮﻛﻴﺪ ﺍﻟﺠﻮﺩﺓ‬
‫ﻣﻬﺎﻡ ﺗﻮﻛﻴﺪ ﺍﻟﺠﻮﺩﺓ ﻭ ﺧﻄﺔ ﺇﺩﺍﺭﺓ ﺟﻮﺩﺓ ﺍﻟﻤﺸﺮﻭﻉ‬
‫ﺍﻟﺠﻮﺩﺓ ﻭ ﺍﻟﻤﺤﺪﺩﺍﺕ ﺍﻟﺜﻼﺙ‬
‫‪.1.3.2‬‬
‫ﻣﺪﺧﻼﺕ ﻭ ﺃﺩﻭﺍﺕ ﻭ ﺗﻘﻨﻴﺎﺕ ﺗﻮﻛﻴﺪ ﺍﻟﺠﻮﺩﺓ‬
‫‪.3.4.2‬‬
‫ﻣﺤﺘﻮﻯ ﺍﻟﺪﻭﺭﺓ‬
‫‪.1.3‬‬
‫ﻧﺸﺮ ﻓﻌﺎﻟﻴﺎﺕ ﺍﻟﺠﻮﺩﺓ ‪QFD‬‬
‫ﺗﻄﻮﻳﺮ ﻣﻬﺎﻡ ﺗﻮﻛﻴﺪ ﺍﻟﺠﻮﺩﺓ‬
‫ﺇﺩﺍﺭﺓ ﺟﻮﺩﺓ ﺍﻟﻤﺸﺮﻭﻉ‬
‫ﻣﺎ ﻫﻲ ﺇﺩﺍﺭﺓ ﺟﻮﺩﺓ ﺍﻟﻤﺸﺮﻭﻉ؟‬
‫‪.2.5.2‬‬
‫ﺍﻟﻤﻘﺎﺭﻧﺔ ﺍﻟﻤﻌﻴﺎﺭﻳﺔ‬
‫‪.3.1‬‬
‫ﺳﺘﻘﻮﻡ ﺑﺎﻟﺘﻤﺮﻥ ﻋﻠﻰ ﺗﻄﺒﻴﻖ ﺍﻟﻤﺒﺎﺩﺉ ﻭ ﺍﻷﺩﻭﺍﺕ ﻋﻠﻰ ﺣﺎﻻﺕ ﺩﺭﺍﺳﻴﺔ ﻣﺠﺰﺃﺓ‪ ،‬ﻣﻤﺎ ﻳﺘﻄﻠﺐ‬
‫‪.1‬‬
‫ﻣﻌﺎﻳﻴﺮ ﺟﻮﺩﺓ ﺍﻟﻤﺸﺮﻭﻉ‬
‫ﻣﺎ ﻫﻮ ﺗﻮﻛﻴﺪ ﺍﻟﺠﻮﺩﺓ؟‬
‫‪.4.8‬‬
‫‪.1.1‬‬
‫‪.2.5.1‬‬
‫ﺗﺤﺪﻳﺪ ﺍﻟﻤﻌﺎﻳﻴﺮ ﺑﻨﻬﺞ ‪SMART‬‬
‫‪.3‬‬
‫ﺍﺳﺘﺮﺍﺗﻴﺠﻴﺎﺕ ﻭ ﻣﻬﺎﺭﺍﺕ ﺇﺩﺍﺭﺓ ﺍﻟﺠﻮﺩﺓ ﻋﻠﻰ ﺳﻴﻨﺎﺭﻳﻮﻫﺎﺕ ﻭﺍﻗﻌﻴﺔ‪.‬‬
‫ﻣﺎ ﻫﻲ »ﺍﻟﺠﻮﺩﺓ«؟‬
‫‪.2.4.4‬‬
‫ﺗﺤﺪﻳﺪ ﺃﻭﻟﻮﻳﺎﺕ ﻣﺘﻄﻠﺒﺎﺕ ﺍﻟﺠﻮﺩﺓ‬
‫ﺗﻮﻛﻴﺪ ﺟﻮﺩﺓ ﺍﻟﻤﺸﺮﻭﻉ‬
‫‪.4.6‬‬
‫ﺍﻟﺘﻄﺒﻴﻖ ﺍﻟﻔﻮﺭﻱ ﻟﻠﻤﻬﺎﺭﺍﺕ ﺍﻟﻤﻜﺘﺴﺒﺔ‪.‬‬
‫ﺧﺼﺎﺋﺺ ﻣﺘﻄﻠﺒﺎﺕ ﺍﻟﺠﻮﺩﺓ ﺍﻟﺸﺎﺋﻌﺔ‬
‫‪.2.7‬‬
‫ﺍﻟﺠﻮﺩﺓ ﻭﻋﻼﻗﺘﻬﺎ ﺑﻨﺠﺎﺡ ﺍﻷﻋﻤﺎﻝ‪ ،‬ﻣﻊ ﺍﻟﺘﺮﻛﻴﺰ ﻋﻠﻰ ﺍﻷﺩﻭﺍﺕ ﺍﻷﺳﺎﺳﻴﺔ ﻹﺩﺍﺭﺓ ﺍﻟﺠﻮﺩﺓ‬
‫ﺍﻟﻔﻌﺎﻟﺔ ﻭﺍﻟﺘﻲ ﺗﻨﺎﺳﺐ ﺍﻟﻤﻨﻈﻤﺎﺕ ﺍﻟﻤﺨﺘﻠﻔﺔ ﻓﻲ ﺃﻱ ﻣﺠﺎﻝ‪ .‬ﺗﺴﺎﻋﺪ ﺍﻟﺪﻭﺭﺓ ﻋﻠﻰ ﺗﺠﻬﻴﺰ ﻣﺪﻳﺮ‬
‫ّ‬
‫ﻣﺼﺎﺩﺭ ﺍﻟﻤﺘﻄﻠﺒﺎﺕ‬
‫ﻣﺨﺮﺟﺎﺕ ﺗﺨﻄﻴﻂ ﺍﻟﺠﻮﺩﺓ‬
‫‪.3.2‬‬
‫ﺗﻘﻮﻡ ﻫﺬه ﺍﻟﺪﻭﺭﺓ ﺑﺘﻄﺒﻴﻖ ﻣﺒﺎﺩﺉ ﺍﻟﺠﻮﺩﺓ ﻓﻲ ﺇﺩﺍﺭﺓ ﺍﻟﻤﺸﺎﺭﻳﻊ ﻛﻤﺎ ﺃﻧﻬﺎ ﺗﻮﺿﺢ ﺗﻄﺒﻴﻘﻬﺎ‬
‫‪.2.4.1‬‬
‫‪.2.4.2‬‬
‫ﺗﺒﺪﺃ ﻓﺘﺮﺍﺕ ﺍﻻﺳﺘﺮﺍﺣﺔ ﻓﻰ ‪ 10:30‬ﻭ ‪ 12:30‬ﻓﻰ ﻛﻞ ﻳﻮﻡ‪.‬‬
‫ﺍﺩﻣﺎﺝ ﺇﺩﺍﺭﺓ ﺍﻟﺠﻮﺩﺓ ﻓﻲ ﺩﻭﺭﺓ ﺣﻴﺎﺓ ﺍﻟﻤﺸﺮﻭﻉ ﻛﺎﻣﻠﺔ‬
‫ﻣﺘﻄﻠﺒﺎﺕ ﺟﻮﺩﺓ ﺍﻟﻤﺸﺮﻭﻉ‬
‫ﺗﺤﺪﻳﺪ ﺍﻟﻤﺘﻄﻠﺒﺎﺕ‬
‫‪.4.9.9‬‬
‫‪.4.9.10‬‬
‫ﻣﺨﻄﻂ ﺍﻟﻤﺴﺒﺒﺎﺕ ﻭ ﺍﻟﺘﺄﺛﻴﺮ‬
‫ﻣﺨﻄﻂ ﺍﻟﺘﻨﺎﺛﺮ‬
‫ﺍﻟﻤﺨﻄﻂ ﺍﻟﺰﻣﻨﻲ‬
‫ﻣﺨﻄﻂ ﺍﻟﺘﺤﻄﻢ‬
‫ﺗﺼﻤﻴﻢ ﺍﻟﺘﺠﺎﺭﺏ‬
‫‪ .4.10‬ﻣﻬﺎﻡ ﺿﺒﻂ ﺍﻟﺠﻮﺩﺓ ﻭ ﺧﻄﺔ ﺇﺩﺍﺭﺓ ﺟﻮﺩﺓ ﺍﻟﻤﺸﺮﻭﻉ‬
‫‪ .4.11‬ﻣﺨﺮﺟﺎﺕ ﺿﺒﻂ ﺍﻟﺠﻮﺩﺓ‬
‫‪.5‬‬
‫ﺍﻟﺘﻄﺒﻴﻖ ﺍﻟﻌﻤﻠﻲ ﻟﺠﻮﺩﺓ ﺍﻟﻤﺸﺮﻭﻉ‬
‫ﻣﺪﻳﺮ ﺍﻟﺪﻭﺭﺓ‪:‬‬
‫ﺃﺷﺮﻑ ﺍﻟﺨﻀﺮﻯ‬
‫ﺩﺑﻲ ‪ 29 – 27 :‬ﺃﻏﺴﻄﺲ ‪2016‬‬
‫ﺃﻫﻤﻴﺔ ﺍﻟﺘﺤﺪﻳﺪ‬
‫‪+971 4 335 2437‬‬
‫‪register-mea@informa.com‬‬
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‫‪30 PDUs‬‬
‫ﺗﻄﺒﻴﻘﺎﺕ ﺇﺩﺍﺭﺓ ﺍﻟﻤﺸﺎﺭﻳﻊ‬
‫ﻳﺒﺪﺃ ﺍﻟﺘﺴﺠﻴﻞ ﺍﻟﺴﺎﻋﺔ ‪ 08:00‬ﻓﻰ ﺃﻭﻝ ﻳﻮﻡ ﻟﻜﻞ ﺩﻭﺭﺓ ﻭ ﺗﺒﺪﺃ ﺍﻟﺪﻭﺭﺓ ﺍﻟﺴﺎﻋﻪ ‪ 08:30‬ﻭ‬
‫ﺗﻨﺘﻬﻰ ﻓﻰ ‪ 14:30‬ﺑﺎﻟﻐﺬﺍﺀ‪.‬‬
‫ﺗﺒﺪﺃ ﻓﺘﺮﺍﺕ ﺍﻻﺳﺘﺮﺍﺣﺔ ﻓﻰ ‪ 10:30‬ﻭ ‪ 12:30‬ﻓﻰ ﻛﻞ ﻳﻮﻡ‪.‬‬
‫ﺗﻌﻠﻢ‪:‬‬
‫•‬
‫•‬
‫ﺍﺧﺘﻴﺎﺭ ﻣﺴﺘﻮﻳﺎﺕ ﺍﻟﻤﻮﺍﺭﺩ‪ ،‬ﻭ ﺍﻟﺪﻋﻢ ﺍﻹﺩﺍﺭﻱ ﺍﻟﻤﻄﻠﻮﺏ ﻟﻠﻤﺸﺮﻭﻉ‬
‫ﺗﻜﻮﻳﻦ ﻓﺮﻳﻖ ﺍﻟﻤﺸﺮﻭﻉ‪ ،‬ﻭ ﺍﻟﺤﺼﻮﻝ ﻋﻠﻰ ﺍﻻﻟﺘﺰﺍﻡ ﺑﺄﻫﺪﺍﻓﻪ‬
‫ﺗﻮﺯﻳﻊ ﺍﻟﻤﻬﺎﻡ ﺑﻨﺎﺀ ﻋﻠﻰ ﻫﻴﻜﻞ ﺗﻘﺴﻴﻢ ﺍﻟﻌﻤﻞ‬
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‫ﺗﻘﺪﻳﺮ ﺍﻟﻮﻗﺖ ﻭ ﺍﻟﺘﻜﻠﻔﺔ ﻭ ﺗﻘﺪﻳﻢ ﺧﻄﺔ ﺍﻟﻤﺸﺮﻭﻉ ﻷﻋﻀﺎﺀ ﺍﻟﻔﺮﻳﻖ‪ ،‬ﻭ ﺃﺻﺤﺎﺏ‬
‫•‬
‫ﺍﻟﻤﺼﺎﻟﺢ‬
‫ﺇﻧﺸﺎﺀ ﻣﻠﻒ ﺍﻟﻤﺸﺮﻭﻉ ﻭ ﺗﺪﻭﻳﻦ ﻛﻞ ﺍﻟﻤﺮﺍﺣﻞ ﻭ ﺍﻟﺪﺭﻭﺱ ﺍﻟﻤﺴﺘﻔﺎﺩﺓ‬
‫•‬
‫ﻣﻮﺟﺰ ﺍﻟﺪﻭﺭﺓ‬
‫ﺭﺍﻗﺐ ﻭ ﺷﺎﺭﻙ ﻓﻲ ﺗﺤﻮﻳﻞ ﻣﺒﺎﺩﺉ ﺇﺩﺍﺭﺓ ﺍﻟﻤﺸﺎﺭﻳﻊ ﺍﻟﻰ ﻭﺍﻗﻊ‪ .‬ﻣﺤﺎﻛﺎﺓ ﺷﺎﻣﻠﺔ ﻟﻤﺒﺎﺩﺉ ﺇﺩﺍﺭﺓ‬
‫ﺍﻟﻤﺸﺎﺭﻳﻊ ﺍﻟﺮﺋﻴﺴﻴﺔ‪ ،‬ﻣﺼﻤﻤﺔ ﻟﺘﻌﺰﻳﺰ ﺍﻟﻤﻬﺎﺭﺍﺕ ﺍﻟﺘﻲ ﺍﻛﺘﺴﺒﺖ ﺧﻼﻝ ﺍﻟﺪﻭﺭﺍﺕ ﺍﻟﺴﺎﺑﻘﺔ ﻓﻲ‬
‫‪ 12 – 8‬ﻣﺎﻳﻮ ‪2016‬‬
‫‪.2‬‬
‫‪.2.1‬‬
‫‪.2.2‬‬
‫‪.2.3‬‬
‫ﺳﺘﻘﺪﻡ ﻋﺮﺽ‪ ،‬ﻭ ﺗﺨﻄﻂ ﻭ ﺗﻨﻔﺬ ﻣﺸﺮﻭﻉ ﻛﺎﻣﻞ ﻭ ﺿﻤﻦ ﻣﺤﺪﺩﺍﺕ ﻣﻨﻈﻤﻴﻪ ﻭﺍﻗﻌﻴﺔ‪ .‬ﺗﺘﺒﻊ‬
‫ﺍﻟﻤﺸﺮﻭﻉ ﻋﺒﺮ ﺩﻭﺭﺓ ﺣﻴﺎﺗﻪ‪ ،‬ﺳﺘﻘﻮﻡ ﺑﺤﻞ ﻣﺸﺎﻛﻞ ﺍﻷﺩﺍﺀ ﻭ ﺍﻟﺠﺪﻭﻝ ﺍﻟﺰﻣﻨﻲ‪ ،‬ﻭ ﺍﻟﺘﻜﻠﻔﺔ‪ ،‬ﻣﻊ‬
‫ﺍﻟﺮﺩ ﻋﻠﻰ ﺃﺳﺌﻠﺔ ﺇﺩﺍﺭﺓ ﺍﻟﻤﻨﻈﻤﺔ‪ .‬ﻳﺘﻮﻟﻰ ﻛﻞ ﻣﻦ ﺃﻋﻀﺎﺀ ﺍﻟﻔﺮﻳﻖ ﺩﻭﺭ ﻣﺪﻳﺮ ﺍﻟﻤﺸﺮﻭﻉ ﻓﻲ‬
‫ﻣﺮﺍﺣﻞ ﻣﺨﺘﻠﻔﺔ‪ ،‬ﻭ ﻳﻜﻮﻥ ﻣﺴﺆﻭﻻ ﻋﻦ ﻋﻤﻞ ﺍﻟﻔﺮﻳﻖ ﻟﺘﺤﺪﻳﺪ ﺍﻷﻫﺪﺍﻑ ﻭ ﺃﺩﺍﺀ ﺍﻟﻤﻬﺎﻡ ﻭ‬
‫‪.3‬‬
‫‪.3.1‬‬
‫‪.3.2‬‬
‫‪.3.3‬‬
‫‪.3.4‬‬
‫‪.3.5‬‬
‫‪.3.6‬‬
‫‪.4‬‬
‫‪.4.1‬‬
‫ﻋﻠﻰ ﺍﻟﺜﻘﺔ ﻓﻲ ﻣﻬﺎﺭﺍﺗﻚ ﻟﺘﻨﻔﻴﺬﻫﺎ ﻓﻲ ﺍﻟﻌﻤﻞ‪.‬‬
‫ﻣﻼﺣﻈﺔ‪ :‬ﻫﺬه ﺍﻟﺪﻭﺭﺓ ﺍﻟﻌﻤﻠﻴﺔ ﺫﺍﺕ ﺍﻟﻤﺴﺘﻮﻯ ﺍﻟﻤﺘﻘﺪﻡ ﺗﺘﻮﺝ ﻣﻨﻬﺞ‬
‫‪ TwentyEighty Strategy Execution‬ﻹﺩﺍﺭﺓ ﺍﻟﻤﺸﺎﺭﻳﻊ‪ ،‬ﻭ ﻫﻲ ﻣﺼﻤﻤﺔ ﻟﻤﺪﺭﺍﺀ‬
‫ﺍﻟﻤﺸﺎﺭﻳﻊ ﺫﻭﻱ ﺍﻟﺨﺒﺮﺓ‪.‬‬
‫ﺑﻤﺎ ﺃﻥ ﺍﻟﺪﻭﺭﺓ ﺗﺮﺑﻂ ﺍﻟﻜﻔﺎﺀﺍﺕ ﺍﻟﻤﻜﺘﺴﺒﺔ ﻣﻦ ﺍﻟﺪﻭﺭﺍﺕ ﺍﻷﺧﺮﻯ ﺍﻷﺳﺎﺳﻴﺔ‪ ،‬ﻓﺈﻧﻪ ﻳﻨﺒﻐﻲ ﺍﺗﻤﺎﻡ‬
‫ﺃﺭﺑﻊ ﺩﻭﺭﺍﺕ ﺃﺳﺎﺳﻴﺔ ﻋﻠﻰ ﺍﻷﻗﻞ‪ ،‬ﻗﺒﻞ ﺣﻀﻮﺭ ﻫﺬه ﺍﻟﺪﻭﺭﺓ‬
‫ﻧﺼﻴﺤﺔ‪ :‬ﻳﻮﺻﻰ ﺑﺈﺣﻀﺎﺭ ﻛﻤﺒﻴﻮﺗﺮ ﻣﺤﻤﻮﻝ‪ ،‬ﻣﺠﻬﺰ ﺑﺒﺮﻧﺎﻣﺞ ®‪MS Project‬‬
‫‪.1‬‬
‫‪.1.1‬‬
‫‪.1.2‬‬
‫ﺑﻨﺎﺀ ﺍﻟﻔﺮﻕ‬
‫ﺗﻌﻴﻴﻨﺎﺕ ﺍﻟﻤﺸﺮﻭﻉ‬
‫‪.1.1.1‬‬
‫‪.1.1.2‬‬
‫‪.1.2.1‬‬
‫‪.1.3‬‬
‫‪.1.2.3‬‬
‫ﺍﻟﺪﻋﻢ ﺍﻹﺩﺍﺭﻱ‬
‫‪.1.3.1‬‬
‫ﺍﻟﺤﻠﻮﻝ ﺍﻻﺳﺘﺒﺎﻗﻴﺔ‬
‫ﺗﻘﻴﻴﻢ ﺍﻟﺨﻴﺎﺭﺍﺕ‬
‫‪.1.3.2‬‬
‫ﻛﺘﺎﺑﺔ ﺍﻟﻌﺮﺽ‬
‫ﺗﻮﺯﻳﻊ ﺍﻟﻤﻬﺎﻡ‬
‫ﺇﺩﺍﺭﺓ ﻣﺤﺪﺩﺍﺕ ﺍﻟﻮﻗﺖ‬
‫ﺍﻟﺘﺨﻄﻴﻂ ﻟﻤﺎ ﺑﻌﺪ ﺍﻟﻌﺮﺽ‬
‫ﺍﺟﺘﻤﺎﻉ ﺍﻟﺒﺪﺀ‬
‫‪.4.1.1‬‬
‫ﺍﻷﻫﺪﺍﻑ‬
‫‪.4.1.3‬‬
‫ﺍﻟﻨﻘﺎﻁ ﺍﻟﺮﺋﻴﺴﻴﺔ‬
‫ﺍﻟﻤﺸﺎﺭﻛﻮﻥ‬
‫‪.4.2‬‬
‫‪.5‬‬
‫ﺍﻟﻤﻔﺎﻭﺿﺎﺕ ﻭ ﺍﻻﺗﻔﺎﻕ‬
‫‪.5.1‬‬
‫‪.5.2‬‬
‫‪.5.3‬‬
‫‪.6‬‬
‫‪.6.1‬‬
‫ﺍﻟﺘﺤﻀﻴﺮ ﻟﻠﻤﻔﺎﻭﺿﺎﺕ‬
‫ﺗﻨﻔﻴﺬ ﺍﻟﻤﻔﺎﻭﺿﺎﺕ‬
‫‪.5.2.1‬‬
‫‪.5.2.2‬‬
‫ﺍﻟﺠﻠﺴﺎﺕ ﺍﻻﺳﺘﻜﺸﺎﻓﻴﺔ‬
‫ﺍﻟﻘﺮﺍﺭﺍﺕ‬
‫ﻣﻬﺎﻡ ﻣﺎ ﺑﻌﺪ ﺍﻟﻤﻔﺎﻭﺿﺎﺕ‬
‫‪.5.3.1‬‬
‫ﺍﻟﺘﺪﻭﻳﻦ‬
‫ﺍﻟﺘﻮﺍﺻﻞ‬
‫ﺍﻟﺘﻨﻔﻴﺬ‬
‫ﻗﻴﺎﺱ ﺍﻷﺩﺍﺀ‬
‫‪.6.2‬‬
‫ﺇﺩﺍﺭﺓ ﺍﻟﻤﺨﺎﻃﺮ‬
‫‪.6.4‬‬
‫ﺇﺩﺍﺭﺓ ﺍﻟﺘﻐﻴﻴﺮﺍﺕ‬
‫‪.6.3‬‬
‫‪.6.5‬‬
‫‪.7‬‬
‫‪.7.1‬‬
‫ﺗﻘﺎﺭﻳﺮ ﺍﻷﺩﺍﺀ ﻭ ﺍﻟﻤﺮﺍﺟﻌﺔ‬
‫ﺗﺴﻮﻳﺔ ﺍﻟﻤﻮﺍﺭﺩ‬
‫ﺍﻹﻏﻼﻕ‬
‫ﺍﻟﻔﺮﻳﻖ‬
‫‪.7.1.1‬‬
‫‪.7.1.2‬‬
‫‪.7.2‬‬
‫‪.7.3‬‬
‫‪.7.4‬‬
‫‪.7.1.3‬‬
‫ﺍﻟﻤﺸﺮﻭﻉ‬
‫‪.7.2.1‬‬
‫‪.7.2.2‬‬
‫ﺍﻟﻤﻨﻈﻤﺔ‬
‫ﺍﻟﻌﻤﻴﻞ‬
‫‪.7.4.1‬‬
‫‪.7.4.2‬‬
‫‪.7.4.3‬‬
‫ﺗﻘﻴﻴﻢ ﺍﻟﻤﻨﻈﻤﺔ‪ :‬ﺍﺳﺘﺨﺪﺍﻡ ﺍﻟﻤﻮﺍﺭﺩ ﺍﻟﻤﺘﺎﺣﺔ‬
‫‪.1.2.2‬‬
‫ﺍﻟﺤﺼﻮﻝ ﻋﻠﻰ ﺍﻟﺘﺰﺍﻡ ﺃﻋﻀﺎﺀ ﺍﻟﻔﺮﻳﻖ‬
‫ﺍﻟﺘﺨﻄﻴﻂ ﺍﻟﻤﻔﺼﻞ ﻟﻠﻤﺸﺮﻭﻉ‬
‫ﺭﻭﺡ ﺍﻟﻔﺮﻳﻖ‬
‫ﺍﻷﺩﻭﺍﺕ ﻭ ﺍﻟﻤﻮﺍﺩ‬
‫ﺗﻘﻴﻴﻢ ﺍﻟﻌﺮﻭﺽ ﺍﻟﺴﺎﺑﻘﺔ‬
‫‪.4.1.2‬‬
‫ﺍﻟﺘﻘﻴﻴﻢ ﺍﻷﻭﻟﻲ ﻟﻠﻤﺸﺮﻭﻉ‬
‫ﺗﻮﺯﻳﻊ ﺍﻟﻤﻮﺍﺭﺩ ﺍﻟﺒﺸﺮﻳﺔ‬
‫ﺗﻘﻴﻴﻢ ﺍﻟﻤﺘﻄﻠﺒﺎﺕ‬
‫‪.5.3.2‬‬
‫ﺃﻛﺪ ﺗﻤﻜﻨﻚ ﻣﻦ ﺍﻟﻤﺒﺎﺩﺉ ﺍﻷﺳﺎﺳﻴﺔ ﻹﺩﺍﺭﺓ ﺍﻟﻤﺸﺎﺭﻳﻊ ﻓﻲ ﻫﺬه ﺍﻟﺪﻭﺭﺓ ﺍﻟﻌﻤﻠﻴﺔ ﻭ ﺍﺣﺼﻞ‬
‫ﻣﺤﺘﻮﻯ ﺍﻟﺪﻭﺭﺓ‪:‬‬
‫ﺑﻨﺎﺀ ﺍﻟﻔﺮﻳﻖ ﻭ ﺗﺤﺪﻳﺪ ﺍﻷﺩﻭﺍﺭ‬
‫ﺗﺤﻀﻴﺮ ﺍﻟﻌﺮﺽ‬
‫‪ Strategy Execution‬ﺧﻼﻝ ﺍﻟﺪﻭﺭﺓ‬
‫ﻟﻺﺳﺘﺨﺪﺍﻡ ﺃﺛﻨﺎﺀ ﺍﻟﺪﻭﺭﺓ‬
‫ﺗﻘﻴﻴﻢ ﺍﻟﻤﺨﺎﻃﺮ‬
‫‪.2.4‬‬
‫ﺗﺤﻘﻴﻖ ﺍﻟﻨﺘﺎﺋﺞ ﺍﻷﺳﺎﺳﻴﺔ ﻟﻨﺠﺎﺡ ﺍﻟﻤﺸﺮﻭﻉ‪.‬‬
‫ﺳﺘﺤﺼﻞ ﻋﻠﻰ ﻧﺴﺨﺔ ﺍﻟﻜﺘﺮﻭﻧﻴﺔ ﻣﻦ ﺃﺩﻭﺍﺕ ﺇﺩﺍﺭﺓ ﺍﻟﻤﺸﺎﺭﻳﻊ ﺍﻟﺼﺎﺩﺭﺓ ﻋﻦ ‪TwentyEighty‬‬
‫ﺗﺤﻠﻴﻞ ﺍﻟﺴﻮﻕ‬
‫ﺗﻄﻮﻳﺮ ﺧﻄﺔ ﻛﺘﺎﺑﺔ ﺍﻟﻌﺮﺽ‬
‫ﺍﻟﺒﺮﻧﺎﻣﺞ‪ .‬ﻗﻢ ﺑﺒﻨﺎﺀ ﻛﻔﺎﺀﺍﺗﻚ ﺍﻟﺠﺪﻳﺪﺓ ﻭ ﺍﺧﺘﺒﺮ ﻣﻬﺎﺭﺍﺗﻚ ﻣﻦ ﺧﻼﻝ ﺍﻟﻌﻤﻞ ﺿﻤﻦ ﻓﺮﻕ ﻹﺗﻤﺎﻡ‬
‫ﺣﺎﻟﺔ ﺩﺭﺍﺳﻴﺔ ﻭﺍﻗﻌﻴﺔ ﻭ ﻣﻜﺜﻔﺔ‪.‬‬
‫ﺍﻟﺘﺤﻠﻴﻞ ﻭ ﺍﻟﺘﺨﻄﻴﻂ ﻗﺒﻞ ﺗﻘﺪﻳﻢ ﺍﻟﻌﺮﻭﺽ‬
‫ﻣﺮﺍﺟﻌﺔ‬
‫ﺇﻏﻼﻕ‬
‫ﺇﻋﺎﺩﺓ ﺍﻟﺘﻮﺯﻳﻊ‬
‫ﺍﻟﺘﺪﻭﻳﻦ‬
‫ﺍﻟﺪﺭﻭﺱ ﺍﻟﻤﺴﺘﻔﺎﺩﺓ‬
‫ﺗﻮﻗﻴﻌﺎﺕ ﺍﻟﻘﺒﻮﻝ‬
‫ﺍﻟﻤﻠﻜﻴﺔ‬
‫ﺗﺤﺴﻴﻦ ﺍﻟﺪﺧﻞ‬
‫ﻣﺪﻳﺮ ﺍﻟﺪﻭﺭﺓ‪:‬‬
‫ﺃﺷﺮﻑ ﺍﻟﺨﻀﺮﻯ‬
‫ﺩﺑﻲ ‪ 12 – 8 :‬ﻣﺎﻳﻮ ‪2016‬‬
‫ﻣﺮﺍﺟﻌﺔ ﺍﻟﻤﺎﺿﻲ‬
‫‪+971 4 335 2437‬‬
‫‪register-mea@informa.com‬‬
‫‪www.informa-mea.com/esiproject‬‬
‫‪18 PDUs‬‬
‫ﺇﺩﺍﺭﺓ ﺍﻟﻤﺸﺎﺭﻳﻊ‬
‫‪ 3 – 1‬ﻣﺎﺭﺱ ‪*2016‬‬
‫ﻳﺒﺪﺃ ﺍﻟﺘﺴﺠﻴﻞ ﺍﻟﺴﺎﻋﺔ ‪ 08:00‬ﻓﻰ ﺃﻭﻝ ﻳﻮﻡ ﻟﻜﻞ ﺩﻭﺭﺓ ﻭ ﺗﺒﺪﺃ ﺍﻟﺪﻭﺭﺓ ﺍﻟﺴﺎﻋﻪ ‪ 08:30‬ﻭ‬
‫ﺗﻨﺘﻬﻰ ﻓﻰ ‪ 14:30‬ﺑﺎﻟﻐﺬﺍﺀ‪.‬‬
‫ﺗﺒﺪﺃ ﻓﺘﺮﺍﺕ ﺍﻻﺳﺘﺮﺍﺣﺔ ﻓﻰ ‪ 10:30‬ﻭ ‪ 12:30‬ﻓﻰ ﻛﻞ ﻳﻮﻡ‪.‬‬
‫ﻣﺤﺘﻮﻯ ﺍﻟﺪﻭﺭﺓ‪:‬‬
‫‪ .1‬ﻣﻘﺪﻣﺔ ﺇﺩﺍﺭﺓ ﺍﻟﻤﺸﺎﺭﻳﻊ‬
‫‪.1.1‬‬
‫‪.1.2‬‬
‫ﺃﻫﻤﻴﺔ ﺇﺩﺍﺭﺓ ﺍﻟﻤﺸﺎﺭﻳﻊ‬
‫‪.1.4‬‬
‫ﺍﻟﻤﺆﺛﺮﺍﺕ ﻋﻠﻰ ﺍﻟﻤﺸﺮﻭﻉ‬
‫‪.1.3‬‬
‫ﺗﻌﻠﻢ‬
‫•‬
‫ﺍﺗﻘﺎﻥ ﺍﻟﻤﺒﺎﺩﺉ ﻭ ﺍﻟﻤﻬﺎﺭﺍﺕ ﻭ ﺍﻟﺘﻘﻨﻴﺎﺕ ﺍﻷﺳﺎﺳﻴﺔ ﻹﺩﺍﺭﺓ ﺍﻟﻤﺸﺎﺭﻳﻊ‬
‫•‬
‫ﺭﺑﻂ ﺃﻫﺪﺍﻑ ﺍﻟﻤﺸﺮﻭﻉ ﺑﺎﺣﺘﻴﺎﺟﺎﺕ ﻭﺍﺿﺤﺔ ﻭ ﻣﺤﺪﺩﺓ ﻷﺻﺤﺎﺏ ﺍﻟﻤﺼﺎﻟﺢ‬
‫•‬
‫ﺗﻄﻮﻳﺮ ﻫﻴﻜﻞ ﺗﻘﺴﻴﻢ ﺍﻟﻌﻤﻞ‬
‫•‬
‫ﺗﺤﺪﻳﺪ ﺃﻫﺪﺍﻑ ﻭﺍﻗﻌﻴﺔ ﻭ ﻗﺎﺑﻠﺔ ﻟﻠﻘﻴﺎﺱ ﻟﺘﺄﻛﻴﺪ ﺍﻟﻮﺻﻮﻝ ﺍﻟﻰ ﻧﺘﺎﺋﺞ ﺇﻳﺠﺎﺑﻴﺔ‬
‫•‬
‫ﺗﻘﺪﻳﺮ ﺗﻜﻠﻔﺔ ﺍﻟﻤﺸﺮﻭﻉ ﻭ ﺍﻟﺠﺪﻭﻝ ﺍﻟﺰﻣﻨﻲ ﺑﺎﺳﺘﺨﺪﺍﻡ ﺗﻘﻨﻴﺎﺕ ﺑﺴﻴﻄﺔ ﻭ ﻣﺠﺮﺑﺔ‬
‫•‬
‫ﺇﻧﺸﺎﺀ ﻧﻈﺎﻡ ﻳﻤﻜﻦ ﺍﻻﻋﺘﻤﺎﺩ ﻋﻠﻴﻪ ﻟﻠﻤﺮﺍﻗﺒﺔ ﻭ ﺍﻟﺘﺤﻜﻢ‬
‫ﻣﻮﺟﺰ ﺍﻟﺪﻭﺭﺓ‬
‫ﺍﻛﺘﺴﺐ ﺧﺒﺮﺓ ﻋﻤﻠﻴﺔ ﻓﻲ ﺗﻘﻨﻴﺎﺕ ﺇﺩﺍﺭﺓ ﺍﻟﻤﺸﺎﺭﻳﻊ ﺍﻟﻤﺜﺒﺘﺔ ﻭﺍﻛﺘﺸﻒ ﻣﻌﻠﻮﻣﺎﺕ ﺟﺪﻳﺪﺓ‬
‫‪.1.5‬‬
‫‪.1.6‬‬
‫‪.1.7‬‬
‫ﻹﺩﺍﺭﺓ ﺍﻟﻤﺸﺎﺭﻳﻊ ‪ PMBOK® Guide‬ﺍﻟﺬﻱ ﻳﺼﺪﺭ ﻋﻦ ﻣﻌﻬﺪ ﺇﺩﺍﺭﺓ ﺍﻟﻤﺸﺎﺭﻳﻊ ®‪ PMI‬ﻭﻳﺤﺘﻮﻱ‬
‫ﻋﻠﻰ ﻣﻌﻠﻮﻣﺎﺕ ﺣﻴﻮﻳﺔ ﻟﻨﺠﺎﺡ ﺍﻟﻤﺸﺎﺭﻳﻊ‪.‬‬
‫‪.2.3‬‬
‫‪.2.4‬‬
‫ﺍﻟﺸﺎﻣﻠﺔ ﺑﻤﺎ ﻓﻴﻬﺎ ﺍﻟﻤﺮﺍﺣﻞ ﺍﻷﻭﻟﻴﺔ ﻟﺘﻌﺮﻳﻒ ﻣﺘﻄﻠﺒﺎﺕ ﺍﻟﻤﺸﺮﻭﻉ ﻭﺗﻄﻮﻳﺮ ﻫﻴﻜﻞ ﺗﻘﺴﻴﻢ‬
‫ﺍﻟﻌﻤﻞ ﻭﺍﻟﺘﺤﻜﻢ ﻓﻲ ﺍﻟﺘﻐﻴﻴﺮﺍﺕ ﻭﺇﻏﻼﻕ ﺍﻟﻤﺸﺮﻭﻉ‪.‬‬
‫‪ TwentyEighty Strategy Execution/GW Master‬ﻓﺈﻧﻪ ﻳﻔﺘﺢ ﺍﻷﺑﻮﺍﺏ ﺇﻟﻰ ﺇﻧﺸﺎﺀ ﻣﺸﺎﺭﻳﻊ‬
‫ﺃﻛﺜﺮ ﻛﻔﺎﺀﺓ‪ .‬ﺍﻟﺪﻭﺭﺍﺕ ﺍﻷﺧﺮﻯ ﻓﻰ ﺍﻟﺒﺮﻧﺎﻣﺞ ﺗﻮﻓﺮ ﻟﻚ ﻓﺮﺻﺔ ﺍﻟﺒﻨﺎﺀ ﻓﻮﻕ ﻣﺎ ﺍﻛﺘﺴﺒﺘﻪ ﻣﻦ‬
‫ﻣﻬﺎﺭﺍﺕ ﺧﻼﻝ ﻫﺬه ﺍﻟﺪﻭﺭﺓ ﻟﺘﺤﺴﻴﻦ ﻗﺪﺭﺍﺗﻚ ﻓﻰ ﺇﺩﺍﺭﺓ ﺍﻟﻤﺸﺎﺭﻳﻊ‪.‬‬
‫‪.2.5‬‬
‫‪.2.6‬‬
‫‪ .2.4.1‬ﻣﺤﺪﺩﺓ‬
‫‪ .2.4.5‬ﻣﺤﺪﺩﺓ ﺍﻟﻮﻗﺖ‬
‫ﺗﻄﻮﻳﺮ ﺍﻟﻤﺘﻄﻠﺒﺎﺕ‬
‫ﻣﻴﺜﺎﻕ ﺍﻟﻤﺸﺮﻭﻉ‬
‫ﻭﺛﻴﻘﺔ ﻣﺘﻄﻠﺒﺎﺕ ﺍﻟﻤﺸﺮﻭﻉ‬
‫‪ .3‬ﺗﺨﻄﻴﻂ ﺍﻟﻤﺸﺮﻭﻉ‬
‫‪.3.1‬‬
‫‪.3.2‬‬
‫ﺗﺨﻄﻴﻂ ﺍﻟﻨﻄﺎﻕ‬
‫ﻫﻴﻜﻞ ﺗﻘﺴﻴﻢ ﺍﻟﻌﻤﻞ‬
‫ﺍﻟﺘﻘﺪﻳﺮ‬
‫ﺗﺨﻄﻴﻂ ﺍﻟﺠﺪﻭﻝ ﺍﻟﺰﻣﻨﻲ‬
‫‪.3.5‬‬
‫ﺍﻟﻤﺨﻄﻂ ﺍﻟﺸﺒﻜﻲ ‪CPM‬‬
‫‪.3.7‬‬
‫ﺑﺮﻣﺠﻴﺎﺕ ﺗﺨﻄﻴﻂ ﺇﺩﺍﺭﺓ ﺍﻟﻤﺸﺎﺭﻳﻊ‬
‫‪.3.9‬‬
‫ﻣﺼﻔﻮﻓﺔ ﺍﻟﻤﺴﺆﻭﻟﻴﺎﺕ‬
‫‪.3.6‬‬
‫‪.3.8‬‬
‫‪.3.11‬‬
‫‪.3.12‬‬
‫‪.3.13‬‬
‫ﺗﻌﺠﻴﻞ ﺍﻟﺠﺪﻭﻝ ﺍﻟﺰﻣﻨﻲ‬
‫ﺗﺨﻄﻴﻂ ﺍﻟﺘﻜﻠﻔﺔ‬
‫ﺗﺤﻤﻴﻞ ﻭ ﺗﺴﻮﻳﺔ ﺍﻟﻤﻮﺍﺭﺩ‬
‫ﺗﺨﻄﻴﻂ ﺍﻟﻤﺨﺎﻃﺮ‬
‫ﺗﺨﻄﻴﻂ ﺍﻟﻤﺸﺘﺮﻭﺍﺕ‬
‫ﺗﺨﻄﻴﻂ ﺍﻟﺘﻮﺍﺻﻞ ﻭ ﺍﻟﺠﻮﺩﺓ‬
‫‪ .4‬ﺗﻨﻔﻴﺬ ﺍﻟﻤﺸﺮﻭﻉ‬
‫‪.4.1‬‬
‫ﺧﻂ ﺍﻷﺳﺎﺱ‬
‫‪.4.2‬‬
‫ﺗﻄﻮﻳﺮ ﻓﺮﻳﻖ ﺍﻟﻌﻤﻞ‬
‫‪.4.4‬‬
‫ﺇﺩﺍﺭﺓ ﺍﻟﺘﻐﻴﻴﺮ‬
‫ﻣﺪﻳﺮ ﺍﻟﺪﻭﺭﺓ‪:‬‬
‫‪.4.3‬‬
‫ﺃﺷﺮﻑ ﺍﻟﺨﻀﺮﻯ‬
‫‪.4.5‬‬
‫‪.4.6‬‬
‫ﺩﺑﻲ ‪ 3 – 1 :‬ﻣﺎﺭﺱ ‪2016‬‬
‫ﺗﻜﻮﻳﻦ ﺍﻷﻫﺪﺍﻑ ﺑﻨﻬﺞ ‪SMART‬‬
‫‪ .2.4.4‬ﻭﺍﻗﻌﻴﺔ‬
‫‪.3.10‬‬
‫ﺑﻤﺎ ﺇﻥ ﺩﻭﺭﺓ ﺇﺩﺍﺭﺓ ﺍﻟﻤﺸﺎﺭﻳﻊ ﻫﻰ ﻣﻦ ﺃﻫﻢ ﺍﻟﺪﻭﺭﺍﺕ ﻓﻰ ﺑﺮﻧﺎﻣﺞ ﺷﻬﺎﺩﺓ‬
‫‪ .2.3.1‬ﻧﺴﺒﺔ ﺍﻟﻤﻨﻔﻌﺔ ﺍﻟﻰ ﺍﻟﺘﻜﻠﻔﺔ‬
‫‪ .2.3.2‬ﺍﻟﻘﻴﻤﺔ ﺍﻟﺤﺎﻟﻴﺔ ﻭ ﺻﺎﻓﻲ ﺍﻟﻘﻴﻤﺔ ﺍﻟﺤﺎﻟﻴﺔ‬
‫‪ .2.4.3‬ﻣﺘﻔﻖ ﻋﻠﻴﻬﺎ‬
‫‪.3.4‬‬
‫ﺗﻄﺒﻴﻘﻬﺎ ﻓﻲ ﺍﻟﺤﺎﻝ ﻓﻲ ﻭﻇﻴﻔﺘﻚ‪ .‬ﻳﻮﻓﺮ ﻫﺬﺍ ﺍﻟﻤﻨﻬﺞ ﺧﺒﺮﺓ ﻋﻤﻠﻴﺔ ﻓﻲ ﺇﺩﺍﺭﺓ ﺍﻟﻤﺸﺎﺭﻳﻊ‬
‫ﺗﺤﺪﻳﺪ ﺍﻻﺣﺘﻴﺎﺟﺎﺕ‬
‫‪ .2.4.2‬ﻗﺎﺑﻠﺔ ﻟﻠﻘﻴﺎﺱ‬
‫‪.3.3‬‬
‫ﺳﺘﺘﻌﻠﻢ ﻣﻬﺎﺭﺍﺕ ﺇﺩﺍﺭﺓ ﺍﻟﻤﺸﺎﺭﻳﻊ ﻋﺒﺮ ﺣﺎﻻﺕ ﺩﺭﺍﺳﻴﺔ ﻭﺗﻤﺮﻳﻨﺎﺕ ﻭﺧﺒﺮﺍﺕ ﻋﻤﻠﻴﺔ ﻳﻤﻜﻦ‬
‫ﻣﺴﺆﻭﻟﻴﺎﺕ ﻣﺪﻳﺮ ﺍﻟﻤﺸﺮﻭﻉ‬
‫ﺍﺧﺘﻴﺎﺭ ﺍﻟﻤﺸﺮﻭﻉ‬
‫‪.2.2‬‬
‫‪.2.7‬‬
‫ﺗﻐﻄﻲ ﻫﺬه ﺍﻟﺪﻭﺭﺓ ﻣﺮﺍﺣﻞ ﺣﻴﺎﺓ ﺍﻟﻤﺸﺮﻭﻉ ﻛﺎﻣﻠﺔ ‪ ،‬ﻭﻫﻲ ﻣﺴﺘﻮﺣﺎﺓ ﻣﻦ ﺍﻟﺪﻟﻴﻞ ﺍﻟﻤﻌﺮﻓﻲ‬
‫ﻣﺠﻤﻮﻋﺎﺕ ﻋﻤﻠﻴﺎﺕ ﺇﺩﺍﺭﺓ ﺍﻟﻤﺸﺎﺭﻳﻊ‬
‫‪.2.1‬‬
‫ﺍﻟﻤﺸﺮﻭﻉ‪ ،‬ﻭﺍﻟﻌﻤﻞ ﺿﻤﻦ ﻣﺤﺪﺩﺍﺕ ﺍﻟﻤﻨﻈﻤﺔ ﻭﺍﻟﺘﻜﻠﻔﺔ‪ ،‬ﻭﺗﺤﺪﻳﺪ ﺍﻷﻫﺪﺍﻑ ﺍﻟﻤﺮﺗﺒﻄﺔ‬
‫ﺍﻟﻤﺤﺪﺩ ﻭﻓﻲ ﺣﺪﻭﺩ ﺍﻟﻤﻴﺰﺍﻧﻴﺔ‪.‬‬
‫ﺃﺻﺤﺎﺏ ﺍﻟﻤﺼﺎﻟﺢ ﺍﻷﺳﺎﺳﻴﻴﻦ‬
‫‪ .2‬ﺇﻧﺸﺎﺀ ﻭ ﺗﺪﺷﻴﻦ ﺍﻟﻤﺸﺮﻭﻉ‬
‫ﺗﻮﻓﺮ ﻫﺬه ﺍﻟﺪﻭﺭﺓ ﺍﻷﺳﺎﺱ ﻭﺍﻟﺘﻘﻨﻴﺎﺕ ﻭﺍﻷﺩﻭﺍﺕ ﺍﻟﻼﺯﻣﺔ ﻹﺩﺍﺭﺓ ﺟﻤﻴﻊ ﻣﺮﺍﺣﻞ ﺩﻭﺭﺓ ﺣﻴﺎﺓ‬
‫ﻓﺮﻳﻖ ﺇﺩﺍﺭﺓ ﺍﻟﻤﺸﺮﻭﻉ‪ ،‬ﻭﺍﺳﺘﻌﻤﺎﻝ ﺃﻓﻀﻞ ﺃﺩﻭﺍﺕ ﺇﺩﺍﺭﺓ ﺍﻟﻤﺸﺎﺭﻳﻊ ﻹﻧﺠﺎﺯ ﺍﻟﻌﻤﻞ ﻓﻲ ﺍﻟﻮﻗﺖ‬
‫ﺩﻭﺭﺓ ﺣﻴﺎﺓ ﺍﻟﻤﺸﺮﻭﻉ‬
‫ﻓﻬﻢ ﺩﻭﺭ ﺍﻹﺩﺍﺭﺓ ﺍﻟﻌﻠﻴﺎ‬
‫ﻭﺃﺩﻭﺍﺕ ﻣﺮﻧﺔ‪ ،‬ﻳﻤﻜﻨﻚ ﺍﺳﺘﻌﻤﺎﻟﻬﺎ ﻓﻮﺭﺍ ﻟﺘﺤﻘﻴﻖ ﺍﻟﻨﺠﺎﺡ ﻓﻲ ﺃﻱ ﻣﺸﺮﻭﻉ ﻭ ﻓﻲ ﺃﻱ ﻣﻨﻈﻤﺔ‪.‬‬
‫ﻣﺒﺎﺷﺮﺓ ﺑﺎﺣﺘﻴﺎﺟﺎﺕ ﺃﺻﺤﺎﺏ ﺍﻟﻤﺼﺎﻟﺢ‪ ،‬ﻭﺍﻟﺤﺼﻮﻝ ﻋﻠﻰ ﺍﻗﺼﻰ ﻣﺎ ﻳﻤﻜﻦ ﺍﻟﺤﺼﻮﻝ ﻋﻠﻴﻪ ﻣﻦ‬
‫ﻣﺎ ﻫﻲ »ﺍﻟﻤﺸﺎﺭﻳﻊ«؟‬
‫‪.4.7‬‬
‫‪.4.8‬‬
‫‪.4.9‬‬
‫ﻫﻴﺎﻛﻞ ﺍﻟﻔﺮﻕ ﻭ ﺍﻟﻤﻨﻈﻤﺎﺕ‬
‫ﺇﺩﺍﺭﺓ ﺍﻟﻤﺨﺎﻃﺮ‬
‫ﺗﻘﺎﺭﻳﺮ ﺍﻷﺩﺍﺀ‬
‫ﺍﻻﺣﺘﻴﺎﻃﻴﺎﺕ‬
‫ﻣﺮﺍﻗﺒﺔ ﻭ ﺗﻘﻴﻴﻢ ﺃﺩﺍﺀ ﺍﻟﻤﺸﺮﻭﻉ‬
‫ﺍﻟﻘﻴﻤﺔ ﺍﻟﻤﻜﺘﺴﺒﺔ‬
‫‪ .5‬ﺍﻏﻼﻕ ﺍﻟﻤﺸﺮﻭﻉ‬
‫‪.5.1‬‬
‫‪.5.2‬‬
‫‪PMBOK is a registered mark of the Project Management Institute, Inc.‬‬
‫‪CAPM and PMP are a registered marks of the Project Management Institute, Inc.‬‬
‫‪+971 4 335 2437‬‬
‫‪.5.3‬‬
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‫ﺍﻟﺘﺤﻘﻖ ﻣﻦ ﺍﻟﻨﻄﺎﻕ ﻭ ﻗﺒﻮﻝ ﺍﻟﻌﻤﻴﻞ‬
‫ﺍﻻﻏﻼﻕ ﺍﻹﺩﺍﺭﻱ ﻭ ﺍﻟﺘﻌﺎﻗﺪﻱ‬
‫ﺗﺤﻮﻳﻞ ﺍﻟﺪﺭﻭﺱ ﺍﻟﻤﺴﺘﻔﺎﺩﺓ ﺇﻟﻰ ﻣﺸﺎﺭﻳﻊ ﻣﺴﺘﻘﺒﻠﻴﺔ‬
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‫ﺷﻬﺎﺩﺓ ‪ Associate‬ﻓﻲ ﺇﺩﺍﺭﺓ ﺍﻟﻤﺸﺎﺭﻳﻊ‬
‫ﺗﻮﻓﺮ ﺷﻬﺎﺩﺓ ‪ Associate‬ﻓﻲ ﺇﺩﺍﺭﺓ ﺍﻟﻤﺸﺎﺭﻳﻊ ﻣﻘﺪﻣﺔ ﻋﻦ ﺇﺩﺍﺭﺓ ﺍﻟﻤﺸﺎﺭﻳﻊ ﻟﻠﻤﺤﺘﺮﻓﻴﻦ‬
‫ﻓﻲ ﻣﺠﺎﻻﺕ ﺍﻷﻋﻤﺎﻝ ﺃﻭ ﻟﻤﻦ ﻳﺮﻳﺪ ﺍﻛﺘﺴﺎﺏ ﻋﻠﻢ ﻭ ﻣﻬﺎﺭﺍﺕ ﻓﻲ ﻣﻮﺍﺿﻴﻊ ﻣﺤﺪﺩﺓ ﻣﻦ‬
‫ﺿﻤﻦ ﺍﻟﻤﻮﺍﺿﻴﻊ ﺍﻟﻤﻐﻄﺎﺓ ﺑﺈﺩﺍﺭﺓ ﺍﻟﻤﺸﺎﺭﻳﻊ‪.‬‬
‫ﺍﻟﺨﻄﻮﺓ ﺍﻟﺜﺎﻧﻴﺔ‪ :‬ﺇﺗﻤﺎﻡ ﺩﻭﺭﺗﻴﻦ ﺍﺧﺘﻴﺎﺭﻳﺘﻴﻦ ﻣﻦ ﺍﻟﺪﻭﺭﺍﺕ ﺍﻟﺘﺎﻟﻴﺔ‪:‬‬
‫•‬
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‫ﻫﺬه ﺍﻟﺸﻬﺎﺩﺓ ﻣﺜﺎﻟﻴﺔ ﻟﻘﺎﺩﺓ ﺍﻟﻤﺸﺎﺭﻳﻊ‪ ،‬ﻭ ﺃﻋﻀﺎﺀ ﻓﺮﻕ ﺍﻟﻤﺸﺎﺭﻳﻊ‪ ،‬ﻭ ﻣﺴﺎﻋﺪﻱ‬
‫ﺍﻟﻤﺸﺎﺭﻳﻊ‪ ،‬ﻭ ﻣﺪﺭﺍﺀ ﺍﻟﻤﺸﺎﺭﻳﻊ ﺍﻟﺤﺪﻳﺜﻴﻦ‪ ،‬ﻭ ﺍﻟﻤﺤﺘﺮﻓﻴﻦ ﻣﻦ ﻣﺠﺎﻻﺕ ﺃﺧﺮﻯ ﺍﻟﺬﻳﻦ‬
‫ﻳﻌﻤﻠﻮﻥ ﻣﻊ ﻣﺪﻳﺮﻱ ﺍﻟﻤﺸﺎﺭﻳﻊ‪ ،‬ﺃﻭ ﺃﻱ ﺷﺨﺺ ﻳﺮﻏﺐ ﻓﻲ ﺗﻄﻮﻳﺮ ﻣﻬﺎﺭﺍﺗﻪ ﻭ ﻣﺴﺘﻘﺒﻠﻪ‬
‫ﻓﻲ ﺇﺩﺍﺭﺓ ﺍﻟﻤﺸﺎﺭﻳﻊ‪.‬‬
‫ﻫﺬه ﺍﻟﺸﻬﺎﺩﺓ ﻣﺪﻋﻮﻣﺔ ﻣﻦ ﺟﺎﻣﻌﺔ ﭼﻮﺭچ ﻭﺍﺷﻨﻄﻦ ‪ -‬ﻣﺪﺭﺳﺔ ﺍﻷﻋﻤﺎﻝ ﺗﺘﻼﺀﻡ ﻫﺬه‬
‫ﺍﻟﺸﻬﺎﺩﺓ ﻣﻊ ﺷﻬﺎﺩﺓ ®‪ CAPM‬ﻭ ﺗﻮﻓﺮ ﺍﻟﺒﻨﻴﺔ ﺍﻷﺳﺎﺳﻴﺔ ﻟﻤﻦ ﻳﻄﻤﺢ ﻓﻲ ﺍﻟﺤﺼﻮﻝ ﻋﻠﻰ‬
‫ﺷﻬﺎﺩﺓ ®‪PMP‬‬
‫ﺇﺩﺍﺭﺓ ﺍﻟﻤﺸﺎﺭﻳﻊ‬
‫ﺍﻟﺘﺤﻜﻢ ﻓﻲ ﺍﻟﺘﻜﻠﻔﺔ ﻭ ﺍﻟﺠﺪﻭﻝ ﺍﻟﺰﻣﻨﻲ‬
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‫ﺇﺩﺍﺭﺓ ﺍﻟﺠﻮﺩﺓ ﻟﻤﺪﻳﺮﻱ ﺍﻟﻤﺸﺎﺭﻳﻊ‬
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‫ﻣﺒﺎﺩﺉ ﻭ ﺗﻄﺒﻴﻘﺎﺕ ﺇﺩﺍﺭﺓ ﺍﻟﻌﻘﻮﺩ‬
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‫ﺇﺩﺍﺭﺓ ﻣﺨﺎﻃﺮ ﺍﻟﻤﺸﺎﺭﻳﻊ‬
‫ﺍﻟﺨﻄﻮﺓ ﺍﻟﺜﺎﻟﺜﺔ‪ :‬ﺍﻟﺤﺼﻮﻝ ﻋﻠﻰ ﺷﻬﺎﺩﺓ ‪ Associate‬ﻓﻲ ﺇﺩﺍﺭﺓ ﺍﻟﻤﺸﺎﺭﻳﻊ ﻣﻦ ﺟﺎﻣﻌﺔ ﭼﻮﺭچ ﻭﺍﺷﻨﻄﻦ‬
‫ﺗﺮﺗﻴﺐ ﺍﻟﺪﻭﺭﺍﺕ‬
‫ﺑﺎﻟﺮﻏﻢ ﻣﻦ ﻋﺪﻡ ﻭﺟﻮﺩ ﺗﺮﺗﻴﺐ ﺍﺟﺒﺎﺭﻱ ﻟﻠﺪﻭﺭﺍﺕ‪ ،‬ﻓﺈﻧﻨﺎ ﻧﻨﺼﺢ ﺑﺈﻛﻤﺎﻝ ﺩﻭﺭﺓ »ﺇﺩﺍﺭﺓ ﺍﻟﻤﺸﺎﺭﻳﻊ« ﺃﻭﻻ ﻟﻠﺘﻌﺮﻑ‬
‫ﻋﻠﻰ ﻣﺒﺎﺩﺉ ﻭ ﻣﺼﻄﻠﺤﺎﺕ ﺇﺩﺍﺭﺓ ﺍﻟﻤﺸﺎﺭﻳﻊ ﺍﻷﺳﺎﺳﻴﺔ‪.‬‬
‫ﻣﻠﺤﻮﻇﺔ‪ :‬ﺟﻤﻴﻊ ﺍﻟﺪﻭﺭﺍﺕ ﺍﻟﺘﻲ ﻳﺘﻢ ﺍﻛﻤﺎﻟﻬﺎ ﻟﺸﻬﺎﺩﺓ ‪ ،Associate‬ﻳﻤﻜﻦ ﺃﻥ ﺗﺴﺘﺨﺪﻡ ﻟﺼﺎﻟﺢ ﺍﻟﺤﺼﻮﻝ ﻋﻠﻰ‬
‫ﺷﻬﺎﺩﺓ ‪Master‬‬
‫ﺍﻟﻤﺘﻄﻠﺒﺎﺕ‬
‫ﻳﺠﺐ ﺇﺗﻤﺎﻡ ﺛﻼﺙ ﺩﻭﺭﺍﺕ ﻣﻦ ﺍﻟﺴﻠﺴﻠﺔ )ﺗﻜﻮﻥ ﺍﺣﺪﺍﻫﻢ ﺩﻭﺭﺓ »ﺇﺩﺍﺭﺓ ﺍﻟﻤﺸﺎﺭﻳﻊ«( ﻓﻲ‬
‫ﻏﻀﻮﻥ ﻋﺎﻣﻴﻦ‪ ،‬ﻟﻠﺤﺼﻮﻝ ﻋﻠﻰ ﺷﻬﺎﺩﺓ‬
‫ﻗﻢ ﺑﺒﻨﺎﺀ ﺳﺠﻞ ﺷﻬﺎﺩﺍﺗﻚ ﺍﻻﺣﺘﺮﺍﻓﻴﺔ ﺍﻟﻤﻌﺘﻤﺪﺓ‬
‫‪ PMBOK‬ﻋﻼﻣﺔ ﻣﺴﺠﻠﺔ ﻟﻤﻌﻬﺪ ﺇﺩﺍﺭﺓ ﺍﻟﻤﺸﺎﺭﻳﻊ‬
‫‪ CAPM‬ﻭ ‪ PMP‬ﻋﻼﻣﺎﺕ ﻣﺴﺠﻠﺔ ﻟﻤﻌﻬﺪ ﺇﺩﺍﺭﺓ ﺍﻟﻤﺸﺎﺭﻳﻊ‬
‫‪ Associate‬ﻓﻲ ﺇﺩﺍﺭﺓ ﺍﻟﻤﺸﺎﺭﻳﻊ‬
‫ﺍﻟﺨﻄﻮﺓ ﺍﻷﻭﻟﻰ‪ :‬ﺇﺗﻤﺎﻡ ﺩﻭﺭﺓ ﺍﻷﺳﺎﺱ‬
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‫ﺇﺩﺍﺭﺓ ﺍﻟﻤﺸﺎﺭﻳﻊ‬
‫ﺷﻬﺎﺩﺓ ‪ Master‬ﻓﻲ ﺇﺩﺍﺭﺓ ﺍﻟﻤﺸﺎﺭﻳﻊ‬
‫ﺍﻟﺤﺼﻮﻝ ﻋﻠﻰ ﺷﻬﺎﺩﺓ ‪ Master‬ﻓﻲ ﺇﺩﺍﺭﺓ ﺍﻟﻤﺸﺎﺭﻳﻊ ﻳﺒﻴﻦ ﺗﺤﻘﻴﻖ ﺍﻟﻌﻠﻢ ﻭ ﺍﻟﺨﺒﺮﺓ‬
‫ﺍﻟﻼﺯﻣﻴﻦ ﻹﺩﺍﺭﺓ ﻛﺎﻓﺔ ﻧﻮﺍﺣﻲ ﺇﺩﺍﺭﺓ ﺍﻟﻤﺸﺎﺭﻳﻊ ﺑﻤﺎ ﻓﻴﻬﺎ‪ :‬ﺇﻧﺸﺎﺀ ﺍﻟﻤﺸﺮﻭﻉ‪ ،‬ﺍﻟﺠﺪﻭﻟﺔ‬
‫ﺍﻟﺰﻣﻨﻴﺔ‪ ،‬ﺍﻟﺠﻮﺩﺓ‪ ،‬ﺍﻟﻤﺸﺘﺮﻭﺍﺕ ﻭﺍﻟﺘﻮﺍﺻﻞ‬
‫ﺗﺮﺗﻴﺐ ﺍﻟﺪﻭﺭﺍﺕ‬
‫ﺑﺎﻟﺮﻏﻢ ﻣﻦ ﻋﺪﻡ ﻭﺟﻮﺩ ﻣﺘﻄﻠﺒﺎﺕ ﻣﺴﺒﻘﺔ ﻟﻬﺬه ﺍﻟﺪﻭﺭﺍﺕ‪ ،‬ﻓﺈﻧﻨﺎ ﻧﻨﺼﺢ ﺑﻘﻮﺓ ﺍﻟﺒﺪﺀ ﺑﺪﻭﺭﺓ ﺇﺩﺍﺭﺓ ﺍﻟﻤﺸﺎﺭﻳﻊ‬
‫ﺃﻭﻻ ﻟﻠﺤﺼﻮﻝ ﻋﻠﻰ ﻧﻈﺮﺓ ﻋﺎﻣﺔ ﻟﻠﺒﺮﻧﺎﻣﺞ‪ .‬ﻳﻤﻜﻦ ﺑﻌﺪ ﺫﻟﻚ ﺗﺮﺗﻴﺐ ﺍﻟﺪﻭﺭﺍﺕ ﻟﺘﻼﺋﻢ ﺍﺣﺘﻴﺎﺟﺎﺗﻚ‪ .‬ﻳﻨﺒﻐﻲ ﻋﺪﻡ‬
‫ﻫﺬه ﺍﻟﺸﻬﺎﺩﺓ ﺍﻻﺣﺘﺮﺍﻓﻴﺔ‪ ،‬ﻭ ﺍﻟﻤﻌﺘﺮﻑ ﺑﻬﺎ ﻓﻲ ﺍﻧﺤﺎﺀ ﺍﻟﻤﺠﺎﻝ‪ ،‬ﻣﺪﻋﻮﻣﺔ ﻣﻦ ﻗﺒﻞ ﺟﺎﻣﻌﺔ‬
‫ﺣﻀﻮﺭ ﺩﻭﺭﺓ ﺗﻄﺒﻴﻘﺎﺕ ﺇﺩﺍﺭﺓ ﺍﻟﻤﺸﺎﺭﻳﻊ ﻗﺒﻞ ﺍﻹﻧﺘﻬﺎﺀ ﻣﻦ ﺃﺭﺑﻊ ﺩﻭﺭﺍﺕ ﺃﺧﺮﻯ‬
‫ﭼﻮﺭچ ﻭﺍﺷﻨﻄﻦ ‪ -‬ﻣﺪﺭﺳﺔ ﺍﻷﻋﻤﺎﻝ ﻭ ﺍﻻﺩﺍﺭﺓ ﺍﻟﻌﺎﻣﺔ‪ ،‬ﻭ ﺗﻤﻴﺰ ﺍﻟﻤﺤﺘﺮﻓﻮﻥ ﺑﺤﻖ ﻋﻦ ﻏﻴﺮﻫﻢ‬
‫ﺍﻟﺘﺤﻀﻴﺮ ﻻﻣﺘﺤﺎﻥ ®‪PMP‬‬
‫ﺍﻟﻤﺘﻄﻠﺒﺎﺕ‬
‫ﻳﺴﺎﻋﺪﻙ ﺃﻳﻀﺎ ﻓﻲ ﺍﻟﺘﺤﻀﻴﺮ ﻻﻣﺘﺤﺎﻥ ®‪PMP‬‬
‫ﺗﻤﻜﻨﻚ ﻫﺬه ﺍﻟﺪﻭﺭﺍﺕ ﻣﻦ ﻓﻬﻢ ‪ ،PMBOK® Guide‬ﺍﻟﺬﻱ ﺃﻧﺸﺄه ®‪ .PMI‬ﻫﺬﺍ ﻳﻌﻨﻲ ﺃﻥ ﺇﺗﻤﺎﻡ ﺍﻟﺪﻭﺭﺍﺕ‬
‫ﻟﻠﺤﺼﻮﻝ ﻋﻠﻰ ﺷﻬﺎﺩﺓ ‪ Master‬ﻓﻲ ﺇﺩﺍﺭﺓ ﺍﻟﻤﺸﺎﺭﻳﻊ‪ ،‬ﻳﺠﺐ ﺇﺗﻤﺎﻡ ﺳﺒﻊ ﺩﻭﺭﺍﺕ ﻣﻦ‬
‫ﺍﻟﺴﻠﺴﻠﺔ )ﻳﻜﻮﻥ ﺍﺣﺪﺍﻫﻢ ﺩﻭﺭﺓ »ﺇﺩﺍﺭﺓ ﺍﻟﻤﺸﺎﺭﻳﻊ«( ﻓﻲ ﻏﻀﻮﻥ ﺃﺭﺑﻌﺔ ﺃﻋﻮﺍﻡ‬
‫ﻣﻌﻠﻮﻣﺎﺕ ﺣﻮﻝ ﺩﻭﺭﺍﺕ ﺷﻬﺎﺩﺍﺕ ‪ Associate‬ﻭ ‪Master‬‬
‫ﺷﻬﺎﺩﺍﺕ ﺇﺗﻤﺎﻡ ﺍﻟﺪﻭﺭﺍﺕ‬
‫ﻟﻠﺠﺎﻣﻌﺔ ﺗﺎﺭﻳﺦ ﻳﻤﺘﺪ ﺍﻟﻰ ﻣﺌﺔ ﻋﺎﻡ ﻓﻲ ﺗﺤﻀﻴﺮ ﺍﻟﺮﺟﺎﻝ ﻭ ﺍﻟﻨﺴﺎﺀ ﻷﺩﻭﺍﺭ ﻗﻴﺎﺩﻳﺔ ﻓﻲ ﺍﻟﻘﻄﺎﻋﻴﻦ ﺍﻟﻌﺎﻡ ﻭ‬
‫ﻋﻨﺪ ﺇﺗﻤﺎﻡ ﻛﻞ ﺩﻭﺭﺓ‪ ،‬ﻭ ﺍﻟﻨﺠﺎﺡ ﻓﻲ ﺍﻻﻣﺘﺤﺎﻥ‪ ،‬ﻳﺘﻢ ﻣﻨﺤﻚ ﺷﻬﺎﺩﺓ ﺇﺗﻤﺎﻡ ﻣﻦ ﺟﺎﻣﻌﺔ ﭼﻮﺭچ‬
‫ﻭﺍﺷﻨﻄﻦ ‪ -‬ﻣﺪﺭﺳﺔ ﺍﻷﻋﻤﺎﻝ ﻭ ﺍﻹﺩﺍﺭﺓ ﺍﻟﻌﺎﻣﺔ‪.‬‬
‫ﻫﺬه ﺍﻟﺪﻭﺭﺍﺕ ﻣﻌﺘﺮﻑ ﺑﻬﺎ ﻣﻦ ﺑﺮﺍﻣﺞ ﻣﺘﻌﺪﺩﺓ ﻟﻠﺘﻌﻠﻴﻢ ﺍﻟﻤﺴﺘﻤﺮ‪ ،‬ﺑﻤﺎ ﻓﻴﻬﺎ‪:‬‬
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‫ﻭﺣﺪﺍﺕ ﺗﻄﻮﻳﺮ ﺍﻟﻤﺤﺘﺮﻓﻴﻦ ‪ PDU‬ﻣﻦ ‪PMI‬‬
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‫ﺑﺮﻧﺎﻣﺞ ﺩﺭﺟﺔ ﺍﻟﻤﺎﺟﻴﺴﺘﻴﺮ ﻣﻦ ‪GW‬‬
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‫ﻭﺣﺪﺍﺕ ﺍﻟﺘﻌﻠﻴﻢ ﺍﻟﻤﺴﺘﻤﺮ ‪ CEU‬ﻣﻦ ﺍﻟﻤﻨﻈﻤﺔ ﺍﻟﺪﻭﻟﻴﺔ ﻟﻠﺘﻌﻠﻴﻢ ﺍﻟﻤﺴﺘﻤﺮ ﻭ ﺍﻟﺘﺪﺭﻳﺐ‬
‫ﻋﻤﻠﻴﺔ ﻓﻲ ﺍﻟﻤﻮﺍﺿﻴﻊ ﻭ ﺍﻟﺘﺤﺪﻳﺎﺕ ﺍﻟﺘﻲ ﺗﻮﺍﺟﻪ ﺍﻷﻋﻤﺎﻝ ﻭ ﺍﻟﺤﻜﻮﻣﺎﺕ‪ .‬ﺗﻘﻮﻡ ﻣﺮﺍﻛﺰ ﺍﻟﺠﺎﻣﻌﺔ ﺍﻟﺒﺤﺜﻴﺔ ﺑﺪﻭﺭ‬
‫ﺣﻠﻘﺔ ﺍﻟﻮﺻﻞ ﻣﺎ ﺑﻴﻦ ﺍﻟﻄﻠﺒﺔ ﻭ ﻫﻴﺌﺔ ﺍﻟﺘﺪﺭﻳﺲ ﻣﻦ ﻧﺎﺣﻴﺔ‪ ،‬ﻭ ﻣﻨﻈﻤﺎﺕ ﺍﻷﻋﻤﺎﻝ ﻭ ﺍﻟﻤﻨﻈﻤﺎﺕ ﺍﻟﺤﻜﻮﻣﻴﺔ‬
‫ﻓﻲ ﺍﻟﻮﻻﻳﺎﺕ ﺍﻟﻤﺘﺤﺪﺓ ﻭ ﺍﻟﻌﺎﻟﻢ ﻣﻦ ﻧﺎﺣﻴﺔ ﺃﺧﺮﻯ‪ .‬ﻭ ﻗﺪ ﺃﺩﺕ ﻣﺒﺎﺩﺭﺍﺕ ﺍﻟﺘﻌﻠﻴﻢ ﻋﻦ ﺑﻌﺪ ﻓﻲ ﺍﻟﻔﺘﺮﺓ ﺍﻟﺴﺎﺑﻘﺔ‬
‫‪IACET‬‬
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‫ﺳﺎﻋﺎﺕ ﺩﺭﺍﺳﻴﺔ ﻣﻌﺘﻤﺪﺓ ﻣﻦ ‪ACE - ICCP‬‬
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‫ﺃﺭﺻﺪﺓ ﻣﻌﺘﻤﺪﺓ ﻣﻦ ﺍﻟﺘﻌﻠﻴﻢ ﺍﻟﻤﻬﻨﻲ ﺍﻟﻤﺴﺘﻤﺮ ‪CPE‬‬
‫ﺟﺎﻣﻌﺔ ﭼﻮﺭچ ﻭﺍﺷﻨﻄﻦ‬
‫ﺍﻟﻰ ﺯﻳﺎﺩﺓ ﺍﻟﺘﺄﺛﻴﺮ ﺍﻟﻌﺎﻟﻤﻲ ﻟﻠﺠﺎﻣﻌﺔ‪.‬‬
‫ﺑﺮﻧﺎﻣﺞ ﺩﺭﺟﺔ ﺍﻟﻤﺎﺟﻴﺴﺘﻴﺮ‬
‫ﺗﻮﻓﺮ ﺟﺎﻣﻌﺔ ﭼﻮﺭچ ﻭﺍﺷﻨﻄﻦ ﺩﺭﺟﺔ ﻣﺎﺟﻴﺴﺘﻴﺮ ﻋﻠﻮﻡ ﻓﻲ ﺇﺩﺍﺭﺓ ﺍﻟﻤﺸﺎﺭﻳﻊ ﻭ ﺍﻹﺩﺍﺭﺓ ﺍﻟﻌﺎﻣﺔ‪ .‬ﻳﺘﻴﺢ ﺍﻟﺒﺮﻧﺎﻣﺞ‬
‫ﺧﻴﺎﺭﺍﺕ ﺍﻟﺘﻔﺮﻍ ﻭ ﺍﻻﻧﺘﺴﺎﺏ ﻣﻤﺎ ﻳﺠﻌﻠﻪ ﻣﺜﺎﻟﻴﺎ ﻟﻠﻤﺤﺘﺮﻓﻴﻦ ﺍﻟﻤﺸﻐﻮﻟﻴﻦ ﺑﺎﻟﻌﻤﻞ‪ .‬ﻳﺘﻄﻠﺐ ﺍﻟﺒﺮﻧﺎﻣﺞ ﺇﺗﻤﺎﻡ ‪13‬‬
‫ﺩﻭﺭﺓ ﻟﻠﺤﺼﻮﻝ ﻋﻠﻰ ‪ 36‬ﺳﺎﻋﺔ ﺩﺭﺍﺳﻴﺔ ﻣﻌﺘﻤﺪﺓ‪.‬‬
‫ﺗﺘﻴﺢ ﺍﻟﺠﺎﻣﻌﺔ ﻣﻮﻗﻔﺎ ﻣﺘﻤﻴﺰﺍ ﻓﻲ ﻫﺬﺍ ﺍﻟﺒﺮﻧﺎﻣﺞ ﻟﻠﻄﻠﺒﺔ ﺍﻟﺤﺎﺻﻠﻴﻦ ﻋﻠﻰ ﺷﻬﺎﺩﺓ‬
‫ﺗﻠﺘﺰﻡ ﺟﺎﻣﻌﺔ ﭼﻮﺭچ ﻭﺍﺷﻨﻄﻦ ‪ -‬ﻣﺪﺭﺳﺔ ﺍﻷﻋﻤﺎﻝ ﻭ ﺍﻻﺩﺍﺭﺓ ﺍﻟﻌﺎﻣﺔ‪ ،‬ﺑﺎﻻﻣﺘﻴﺎﺯ ﻓﻲ ﺑﺮﺍﻣﺠﻬﺎ‬
‫ﺍﻟﺘﻌﻠﻴﻤﻴﺔ ﻭ ﺍﻷﺑﺤﺎﺙ ﻓﻲ ﺍﻹﺩﺍﺭﺓ ﻟﻠﻘﻄﺎﻋﻴﻦ ﺍﻟﻌﺎﻡ ﻭ ﺍﻟﺨﺎﺹ‪ ،‬ﺩﺍﺧﻞ ﻭ ﺧﺎﺭﺝ ﺍﻟﻮﻻﻳﺎﺕ‬
‫‪+971 4 335 2437‬‬
‫ﺍﻟﻮﻻﻳﺎﺕ ﺍﻟﻤﺘﺤﺪﺓ ﻭ ﺍﻟﻌﺎﻟﻢ‪.‬‬
‫ﺑﺎﻹﺿﺎﻓﺔ ﺍﻟﻰ ﺍﻹﻣﺘﻴﺎﺯ ﻓﻲ ﺍﻟﺘﺪﺭﻳﺲ ﻭ ﺍﻟﻤﻨﺢ ﺍﻟﺪﺭﺍﺳﻴﺔ‪ ،‬ﻓﺎﻥ ﺃﻋﻀﺎﺀ ﻫﻴﺌﺔ ﺍﻟﺘﺪﺭﻳﺲ ﻳﻮﻓﺮﻭﻥ ﺧﺒﺮﺍﺕ‬
‫ﺍﻻﻋﺘﺮﺍﻑ ﺍﻷﻛﺎﺩﻳﻤﻲ‬
‫ﺍﻟﻤﺘﺤﺪﺓ‪.‬‬
‫ﺍﻟﺨﺎﺹ‪ .‬ﺍﻟﺠﺎﻣﻌﺔ ﻣﻌﺮﻭﻓﺔ ﺑﺘﻔﺎﻧﻴﻬﺎ ﻓﻲ ﺍﻟﻮﺻﻮﻝ ﺍﻟﻰ ﺍﻹﻣﺘﻴﺎﺯ‪ ،‬ﻣﻤﺎ ﻳﺠﺘﺬﺏ ﺍﻟﻄﻠﺒﺔ ﻣﻦ ﺟﻤﻴﻊ ﺃﻧﺤﺎﺀ‬
‫‪ ،TwentyEighty/Strategy Execution/GW Master‬ﺣﻴﺚ ﻳﺤﻖ ﻟﺠﻤﻴﻊ ﺍﻟﺤﺎﺻﻠﻴﻦ ﻋﻠﻰ ﻫﺬه ﺍﻟﺸﻬﺎﺩﺓ‬
‫ﺍﻟﺤﺼﻮﻝ ﻋﻠﻰ ﺭﺻﻴﺪ ﺣﺘﻰ ﺛﻼﺙ ﺩﻭﺭﺍﺕ ﺃﺳﺎﺳﻴﺔ ﺗﻤﺜﻞ ﺗﺴﻊ ﺳﺎﻋﺎﺕ ﻣﻌﺘﻤﺪﺓ )ﻣﻤﺎ ﻳﻤﺜﻞ ﺣﺘﻰ ‪ 25%‬ﻣﻦ‬
‫ﺍﻟﺴﺎﻋﺎﺕ ﺍﻟﻤﻌﺘﻤﺪﺓ ﻟﺪﺭﺟﺔ ﺍﻟﻤﺎﺟﻴﺴﺘﻴﺮ(‪ .‬ﺗﻘﻮﻡ ﺍﻟﺠﺎﻣﻌﺔ ﺑﺘﺤﺪﻳﺪ ﺩﻭﺭﺍﺕ ﺩﺭﺟﺔ ﺍﻟﻤﺎﺟﻴﺴﺘﻴﺮ ﺍﻟﺘﻲ ﻳﻤﻜﻦ ﺇﻋﻔﺎﺀ‬
‫ﺍﻟﻄﻠﺒﺔ ﻣﻨﻬﺎ ﺑﻨﺎﺀ ﻋﻠﻰ ﺩﻭﺭﺍﺕ ﺍﻟﺸﻬﺎﺩﺓ ﺍﻟﺘﻲ ﺗﻢ ﺍﻛﻤﺎﻟﻬﺎ‪.‬‬
‫‪register-mea@informa.com‬‬
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‫‪PMI REP 1419‬‬
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‫ﺟﺎﻣﻌﺔ ﭼﻮﺭچ ﻭﺍﺷﻨﻄﻦ‬
‫ﺷﻬﺎﺩﺓ ‪ Master‬ﻓﻲ‬
‫ﺇﺩﺍﺭﺓ ﺍﻟﻤﺸـــــﺎﺭﻳــــﻊ‬
‫ﺷﻬﺎﺩﺓ ‪ Associate‬ﻓﻲ‬
‫ﺇﺩﺍﺭﺓ ﺍﻟﻤﺸـــــﺎﺭﻳــــﻊ‬
‫ﺃﺗﻤﻢ ‪7‬‬
‫ﺩﻭﺭﺍﺕ ﻣﻜﺜﻔﺔ ﻭ ﺃﺳﺎﺳﻴﺔ‬
‫ﺃﺗﻤﻢ ‪3‬‬
‫ﺩﻭﺭﺍﺕ ﻗﻴﻤﺔ ﻟﻠﺤﺼﻮﻝ ﻋﻠﻰ‬
‫ﻟﻤﺪﺭﺍﺀ ﺍﻟﻤﺸﺎﺭﻳﻊ ﺍﻟﻤﺤﺘﺮﻓﻴﻦ‬
‫ﺍﻟﻤﻬﺎﺭﺍﺕ ﻭ ﺍﻟﻌﻠﻢ ﺍﻟﻼﺯﻡ ﻟﺘﻄﻮﻳﺮ‬
‫ﻗﺪﺭﺍﺗﻚ ﻭ ﻣﺴﺘﻘﺒﻠﻚ ﺍﻟﻤﻬﻨﻲ‬
‫‪18 PDUs‬‬
‫‪30 PDUs‬‬
‫‪18 PDUs‬‬
‫‪18 PDUs‬‬
‫‪3‬‬
‫ﺇﺩﺍﺭﺓ ﺍﻟﺠﻮﺩﺓ ﻹﺩﺍﺭﺓ ﺍﻟﻤﺸﺎﺭﻳﻊ‬
‫‪ 29 – 27‬ﺃﻏﺴﻄﺲ ‪2016‬‬
‫‪4‬‬
‫ﻣﺒﺎﺩﻯﺀ ﻭ ﺗﻄﺒﻴﻘﺎﺕ ﺇﺩﺍﺭﺓ ﺍﻟﻌﻘﻮﺩ‬
‫‪ 30‬ﺃﻏﺴﻄﺲ – ‪ 1‬ﺳﺒﺘﻤﺒﺮ ‪2016‬‬
‫ﺍﻟﺘﺤﻜﻢ ﻓﻰ ﺍﻟﺘﻜﻠﻔﺔ ﻭ ﺍﻟﺠﺪﻭﻝ ﺍﻟﺰﻣﻨﻰ‬
‫‪ 29 – 25‬ﺳﺒﺘﻤﺒﺮ ‪2016‬‬
‫ﺇﺩﺍﺭﺓ ﺍﻟﻤﺨﺎﻃﺮ ﻟﻠﻤﺸﺎﺭﻳﻊ‬
‫‪ 8 – 6‬ﺩﻳﺴﻤﺒﺮ ‪2016‬‬
‫‪30 PDUs‬‬
‫‪2‬‬
‫ﺗﻄﺒﻴﻘﺎﺕ ﺇﺩﺍﺭﺓ ﺍﻟﻤﺸﺎﺭﻳﻊ‬
‫‪ 12 – 8‬ﻣﺎﻳﻮ ‪2016‬‬
‫‪5‬‬
‫‪18 PDUs‬‬
‫‪1‬‬
‫ﺇﺩﺍﺭﺓ ﺍﻟﻤﺸﺎﺭﻳﻊ‬
‫‪ 3 – 1‬ﻣﺎﺭﺱ ‪*2016‬‬
‫‪6‬‬
‫ﻓﻨﺪﻕ ﺍﻟﻌﻨﻮﺍﻥ ﺑﺪﺑﻰ ﻣﺎﺭﻳﻨﺎ‪ ،‬ﺩﺑﻰ‪ ،‬ﺍﻹﻣﺎﺭﺍﺕ ﺍﻟﻌﺮﺑﻴﺔ ﺍﻟﻤﺘﺤﺪﺓ‬
‫ﺷﻌﺎﺭ ‪ PMI Registered Education Provider‬ﻫﻮ ﻋﻼﻣﺔ‬
‫ﺧﺪﻣﺔ ﻣﺴﺠﻠﺔ ﻭ ﺷﺎﻣﻠﺔ ﻟﻤﻌﻬﺪ ﺇﺩﺍﺭﺓ ﺍﻟﻤﺸﺎﺭﻳﻊ‬