Chief Operating Officer
Community Regional Medical Center
Fresno, California
A Position Profile
Community Regional Medical Center
C
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ommunity Regional Medical Center (CRMC) is the flagship of
Community Medical Centers’ four acute-care facilities, with 909
licensed beds and an average of 640 inpatients a day. CRMC
provides central California residents with the highest level of care
available in the region. Its affiliation with University of California, San Francisco Medical School – one of the top medical schools in the nation — gives
patients access to some of the brightest medical specialists in the country.
It began in 1897 with Celia Burnett, proprietor of a
successful boarding house at the southeast corner
of Fulton and Calaveras streets in Fresno, California.
She joined forces with Fresno physicians to form a
private hospital called the Burnett Sanitarium.
Today, this academic-affiliated medical center is located
on a 58-acre campus in downtown Fresno. A full-service,
56,000-square-foot emergency department — one of
the largest in California – is home to the Table Mountain
Rancheria Trauma Center and Leon S. Peters Burn Center,
the region’s only comprehensive burn and Level 1 trauma
centers. CRMC was the first hospital in the world to offer
Generation 4 CyberKnife technology for treating cancer
and its one-of-a-kind Central California Neuroscience Institute brings together clinical experts in brain tumors, stroke,
dementia, Parkinson’s Disease, Alzheimer’s, and more.
As a leader in cardiac services, CRMC is one of the few hospitals in the nation chosen to administer the
HeartMate II, a life-saving heart pump for patients waiting for a heart transplant. It is one of the busiest
birthing centers in California and has the largest Level III neonatal intensive care unit in the Valley. Its
combined expertise in both adult and newborn medicine makes this hospital the only in the area where
recovering mothers and critically ill babies can stay together for the care they need.
The campus features the Deran Koligian Ambulatory Care Center, a 79,534-square-foot facility that’s home
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to asthma, dental, diabetes, eye, family and adult practice, HIV/AIDS care, internal medicine, oral and
maxillofacial surgery, and women’s and children’s clinics.
Community Regional Medical Center
Across from CRMC is Terry’s House, a 17,000-square-foot, two-story home that provides a supportive
residence for families while their loved ones receive critical care in the hospital. More than 250 doctors
train each year at CRMC through the UCSF Fresno Medical Education Program, a clinical campus for UCSF,
which consistently ranks among the nation’s top medical schools. Residency programs are offered in
emergency medicine, family and community medicine, internal medicine, obstetrics/gynecology, orthopedics,
pediatrics, psychiatry and surgery. Fellowships are offered in acute-care surgery, cardiovascular disease,
emergency medicine education, emergency ultrasound, gastroenterology, hospice and palliative medicine,
infectious disease, interventional cardiology, maternal-child health, minimally invasive surgery, pulmonary
and critical care, critical care surgery, sleep medicine, and wilderness medicine.
Community Medical Centers
Community Medical Centers is a locally owned, not-for-profit, public-benefit organization. Based in Fresno,
California, Community is the region’s largest healthcare provider and private employer. Community operates
four hospitals – Community Regional Medical Center, Clovis Community Medical Center, Fresno Heart & Surgical Hospital, and Community Behavioral Health Center – as well as several long-term care, outpatient, and
other healthcare facilities and a physician residency program with the University of California, San Francisco.
Community serves as the area’s “safety net provider.” In fiscal year 2013-2014, Community provided nearly
$187 million in uncompensated services and programs. Community has historically spent more on uncompensated community benefits than all other Fresno-area hospitals combined. And, some years, it has nearly
doubled the combined total of all other area hospitals.
Community Regional Medical Center
Vital Numbers
Licensed Beds.........................................................909
Medical/Surgical..................................................... 424
Acute Psychiatric
Rehabilitation............................................................ 32
(Community Behavioral Health)*............................. 61
Intensive Care (ICU).................................................. 78
Neonatal Intensive Care (Level III)........................... 84
Burn........................................................................... 10
Pediatrics......................................................................8
Obstetrics................................................................... 49
Skilled Nursing
(Subacute Transitional Care Center)*................... 106
Fresno Heart & Surgical Hospital............................. 57
*Other Community Regional Medical Center facilities
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Community Regional Medical Center
Fiscal Year 2013-2014
Admissions ....................................................... 42,628
Patients treated in emergency dept. .......... 110,600
Surgical Procedures ...............................
13,653
• Inpatient......................................................... 8,374
• Outpatient ......................................................5,279
Cardiology Procedures .................................. 109,784
Births ...................................................................6,013
Patient Services
Burn Center
Cardiovascular Services
CRMC has the only comprehensive, around-the-clock,
CRMC is central California’s leader in comprehensive
fully staffed burn center between Los Angeles and
cardiovascular services and offers more advanced
Sacramento. Patients are treated by a medical team
cardiac treatment options than any other hospital in
specially trained to care for adults and children with
the Valley. It is a leader in cardiovascular procedures,
burn injuries. More than 62% of outpatients and
performing about 3,800 cases a year.
27% admitted for burn injuries are children and it’s
one of only three California Children’s Services
approved Burn Centers in California.
Education Program, which offers the only cardiology, pulmonary and interventional cardiac fellowship
Cancer Care
training programs in the region.
Today’s advanced cancer treatments include
Level 1 Trauma Center
curative options with early diagnosis, and they
are producing ever increasing survival rates for
patients. California Cancer Center offers customized treatments and advanced technology to combat
nearly any type of cancer. It uses state-of-the-art
radiation oncology equipment that can pinpoint
While most hospitals have emergency departments
that are always open, CRMC’s Table Mountain
Rancheria Trauma Center is the only Level 1 trauma
center between Sacramento and Los Angeles −
a 15,000-square-mile service.
and destroy most cancer cells through noninvasive
What sets CRMC’s Level 1 trauma center apart from
and side-effect-free methods.
other hospitals in the region is the availability of
Breast Care
CRMC uses digital mammography — one of the
latest technologies in breast imaging. The technology
used in digital mammography allows an electronic
image of the breast to be viewed on a high-resolution
computer screen where it can be adjusted to detect
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CRMC partners with the UCSF Fresno Medical
specialists required to treat serious life-threatening
injuries 24 hours a day, seven days a week. Having
the trauma team available “in-house,” instead of “on
their way,” can literally be the difference between life
and death for critically injured patients.
Women’s and Children’s Services
subtle differences in breast tissue. The images are
Mothers and their children have access to a com-
then stored electronically.
plete range of healthcare all in one location – CRMC.
Each year, more than 6,000 babies are born at CRMC,
Community Regional Medical Center
Thanks to a team of expert medical professionals
with the latest technologies in the field, the neurosciences team effectively treats a wide range of
neurological, spinal, and nervous system disorders.
Residencies. Community Medical Centers is
helping to grow Central Valley doctors and attract
specialists through strong partnerships with UC San
Francisco’s Fresno Medical Education Program and
the University of the Pacific’s School of Dentistry. Its
commitment to these programs helps bring some
of the best and brightest doctors to continue their
education in central California. As the home of
making it one of the largest birthing centers in
the region’s only comprehensive burn and Level 1
California, and the Valley’s choice for high-risk
trauma centers, CRMC is the site of the majority of
deliveries. From comprehensive care for mothers at
UCSF Fresno’s postdoctoral training.
risk of delivering early, through labor and delivery,
to the 84-bed Level III neonatal intensive care unit
(NICU), CRMC provides all the care needed before
and after a baby’s birth.
UCSF Fresno built its $25 million Center for Medical Education and Research on CRMC’s campus.
Annually about 250 UCSF Fresno residents receive
advanced training there and at Community facili-
Neonatal Intensive Care
ties in emergency medicine, family and community
Its Level III NICU rating means CRMC is licensed by
orthopedics, pediatrics, psychiatry and surgery.
medicine, internal medicine, obstetrics/gynecology,
the state to care for some of the sickest infants and
offer around-the-clock care. All of its nurses and
Research. There are more than 200 research,
respiratory therapists are specially trained to treat
clinical trials and public service projects currently
critically ill babies. CRMC’s NICU has a qualified
underway through venues such as the UCSF Fresno
physician in the hospital 24 hours a day, and the
Medical Education Program, California Cancer
team is always available to respond quickly to any
Center, and CRMC’s CyberKnife program. From
emergency.
hepatitis to respiratory clinical trials and lung
cancer to HIV/AIDS research, Valley residents now
Neuroscience
CRMC is proud to offer one of the most advanced
have access to some of the latest medicines and
treatments in the country.
neuroscience centers in the state at its Central
California Neuroscience Institute at CRMC. As a
training site for the UCSF Fresno Medical Education
Program in affiliation with UCSF School of Medicine,
the center has earned “Center of Excellence” status.
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Position Description
T
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Center provides operational leadership with responsibility for
overall administration of hospital resources and operations.
This position executes tactics and implements goals and
standards as directed by the CEO of Community Regional Medical Center.
Reporting Relationship
ship and administration of Community Regional
Medical Center and ensures activities in the provision
of quality and cost-effective healthcare services.
This role assists the CEO in establishing strategic
and operational plans, objectives, policies, and
care environment.
in the operational effectiveness of day-to-day
business to include safety, quality, value, contracting,
About the Opportunity
This is an exciting opportunity for a talented
operations leader to join an expanding and
complex organization committed to excellence
and innovation while offering the highest level
of care for millions of residents throughout central
and its major internal and external relationships.
The hospital is home to the only burn and Level 1
trauma center between Los Angeles and Sacramento,
and its 56,000-square-foot emergency department
is one of the busiest in the United States. Community
California.
Medical Centers is the region’s largest healthcare
This executive has responsibility for the appropriate
hospitals.
management of human and other resources within
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physician relationships, employee relationships,
the hospital. The COO provides operational leader-
provider and private employer, and operates four
Fresno, California
T
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he Chief Operating Officer position will be in the organization’s
Fresno, California, location.
Founded by the Canadian Pacific Railroad Company
in 1872, the City of Fresno is located in the heart of the
state in the fertile San Joaquin Valley. Many consider
Fresno to be the perfect size – offering the best of urban
amenities and opportunities with the unique charms and
easy living of a small town. From the agricultural fields
on the valley floor to the snow-capped peaks of the Sierra
Nevadas, the Fresno area truly offers something for
everyone.
Fresno is now the fifth-largest city in the state of
California and home to just over half a million people.
Centrally located, Fresno is the financial, industrial, trade,
and commercial capital in the Central San Joaquin Valley.
This dynamic city is the hub of a region rich in heritage,
resources, and people. Fresno is a unique mixture of more than 80 different nationalities.
The community celebrates its art and culture, whether it is honoring the customs of its diverse population, relishing the sophistication of stage performances, or enjoying the rich customs of its residents through festivals.
The topography for this agricultural county ranges from fertile farmland to majestic lakes, rivers, awe-inspiring
foothills, and mountain ranges. Surrounded by three national parks all within 90 minutes or less, this diverse
landscape offers a platform for outdoor recreation options ranging from rock climbing, camping, horseback
riding, hiking, fishing, and hunting to virtually every type of water sport and winter activity imaginable.
For more information about the Fresno area, please visit:
http://fresnochamber.com/
http://www.playfresno.org/
http://www.fresno.gov/default.htm
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About Furst Group
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urst Group is in its fourth decade of providing leadership
solutions for the healthcare industry. Our experience in
evaluating talent, structure, and culture helps companies
align their organizations to execute their strategic initiatives.
We look forward to working with you as a potential candidate for the Chief Operating Officer position for
Community Regional Medical Center in Fresno, California.
For additional information on Furst Group, please visit our Web site at furstgroup.com.
To learn more about this particular position, please call (800) 642-9940 or contact:
Jessica Homann
jhomann@furstgroup.com
Caroline O’Shea
coshea@furstgroup.com
Illinois
Missouri
Washington, D.C.
Minnesota
Arizona
California
800.642.9940
Washington
Texas
furstgroup.com
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