SAP Solution Manager 7.1:
What’s New in Support Package 10?
Disclaimer
This presentation outlines our general product direction and should not be relied on in making a
purchase decision. This presentation is not subject to your license agreement or any other agreement
with SAP. SAP has no obligation to pursue any course of business outlined in this presentation or to
develop or release any functionality mentioned in this presentation. This presentation and SAP's
strategy and possible future developments are subject to change and may be changed by SAP at any
time for any reason without notice. This document is provided without a warranty of any kind, either
express or implied, including but not limited to, the implied warranties of merchantability, fitness for a
particular purpose, or non-infringement. SAP assumes no responsibility for errors or omissions in this
document, except if such damages were caused by SAP intentionally or grossly negligent.
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22
8,000 SAP Solution Manager 7.1 are now Live!
8,000
7,300
SAP Solution Manager 7.1 live, growing at 300
per month
Participants in EGIs and Live Expert Sessions for
SAP Solution Manager
26,600
24,800
Copies of SAP Solution Manager books sold
Downloads of SAP Solution Manager Mobile
Apps (40 % SAP System Monitoring)
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33
SAP Solution Manager:
Integrated IT Management for the New Innovations
IT Service Management
IT Portfolio and Project Management
Incident
Business
Requirement
Problem
Portfolio
Request for
Change
Project
Enhancement
Service Request
Minor Release
Urgent Change
Single
Single
Source
Source
of Truth
of
Truth
Major Release
Design Mgmt.
Business Process Monitoring
and Analytics
Build Mgmt.
Build
Execution
Test Mgmt.
Test
Execution
Release &
Deployment
Management
Deployment
execution
Change
Monitoring of Systems, Technical
Scenarios and End User Experience
Two FTEs per Shift
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Two Value Releases per Year
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44
Strategy: Business Transformation in Major Releases
Continuous Improvement in Minor Releases and Changes
Business
Transformation
[Business Case/KPIs]
Build
[Major Release]
Business Relationship
Management
Invest
12-52 per Year
(monthly to weekly cycle)
Return on
Investment
Run and
Measure
Continuous
Improvement
[Minor Release,
Change]
2 per Year
(biannual cycle)
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55
White Paper
Two Value Releases Per Year
White Paper
 Plan Two Major Releases with SAP
innovation as foundation in parallel to
Minor Releases
 Manage dual-track landscapes for Major
and Minor Releases in parallel
 Avoid, improve, and reduce custom code
 Only adjust and test what matters with
Regression Test Automation
 Perform updates with near-zero
downtime
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Download
Now!
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66
SAP Solution Manager Keeps Pace with SAP’s Product Strategy
SAP Solution Manager manages SAP innovations
SAP’s Addressable Market
Cloud
Database &
Technology
Mobile
BI/Analytics
Analytics
Middleware
Core ERP +
Suite
Applications
2010
2015
Applications
Analytics
Mobile
Database &
Technology
Cloud
SAP Solution Manager
This is the current state of planning and may be changed by SAP at any time.
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77
The Right Time is Right Now!
Go directly to SAP Solution Manager 7.1
 Do not invest in a release (7.0) in which SAP does not provide new innovation
 Use your next maintenance window to perform the upgrade
Reduce your maintenance effort
 No need to implement any Support Packages as upgrade prerequisite
 Go to the latest SAP Solution Manager 7.1 stack in one shot
Benefit now
 SAP Solution Manager 7.1 is ready for prime time
 Most new developments can be selectively adopted at your own pace
Mainstream maintenance for SAP Solution Manager 7.0 ends on 12/31/2013!
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88
SAP Solution Manager 7.1 SP10
Build SAP Like a Factory Innovations
Key Needs
Key Innovations
Solution
Documentation
 Improve documentation of process
variants and improve analyses for
Reverse Business Process
Documentation (RBPD)
 Improved documentation of process step variants
 More flexible assignment of logical components on interface
steps
 Services tab function in solutions
Test Management
 Improve text execution
 Streamline the creation of composite test cases with
Component-Based Test Automation (CBTA)
IT Service Management
 Improve ITSM and Service
Management capability
 Service Provider and Service Catalog
 Guided Procedures and Task Management
Change Control Management
 Enhance flexible, validated and
compliant change management
processes
 New, central CTS infrastructure (cCTS)
 Quality Gate Management (QGM) based on Tasklist and
central Change and Transport System (cCTS) infrastructure
 Harmonized infrastructure for ChaRM and QGM
 New downgrade protection capabilities
 Enhanced flexibility for ChaRM processes
 Change Diagnostics improvements
Custom Code Management
 Management and optimize custom
code
 Enhanced integration with new info sources and tooling, e.g.
usage and procedure logging and ABAP Test Cockpit
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99
SAP Solution Manager 7.1 SP10
Run SAP Like A Factory Innovations
Key Needs
Key Innovations
Application Operations
•
Provide complete coverage of the entire
end-to-end customer solution, including SAP
HANA, mobile and cloud
 Root Cause Analysis and Technical Monitoring for
mobile and in-memory
 Enhanced BI, PI, and Interface Connection monitoring
 Job Monitoring integrated into system monitoring
 Improved Interface and Connection Monitoring
 Message Monitoring
Business Process
Operations
•
Make business processes more efficient and
effective with Business Process
Improvement methodology
 SMSY replaced by Landscape Management Database
 Extended business process analytics and dashboards
 Job Control Center added to Operations Control
Center
 Improved Business Process Monitoring setup
 Enhanced guided self services
Dashboards
• Provide a management scorecard of
important benchmark KPIs
 New management dashboards
 Executive Scorecard (provided to customers on a
project basis)
Solution Manager
Configuration
• Simplify configuration of SAP Solution
Manager, managed systems, and technical
monitoring
 Automated managed system configuration and
monitoring setup
 Support of mass changes
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1010
SAP Solution Manager 7.1 SP10:
IT Portfolio and Project Management
Next Steps
Integration with SAP Solution Manager
IT Portfolio and Project Management and SAP Solution Manager
Integration
Integration of
cProjects with SAP
Solution Manager
projects:
• Manages resources,
time and project phases
• Records times for
changes and report back
to tasks for the Program
Management Office
• Supports Agile
development
methodology
This is the current state of planning and may be changed by SAP at any time.
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1212
IT Portfolio and Project Management and SAP Solution Manager
Integration
cProjects tasks can be assigned to SAP Solution Manager transaction types
cProject
Integration
Task
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SAP Solution
Manager
Change
Request
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1313
SAP Solution Manager 7.1 SP10:
Test Management
Next Steps
Test Automation with SAP Solution Manager 7.1 SP10
Component-based Test Automation (CBTA) Innovations
Component-based Test Automation (CBTA)
 Functionality:
– CBTA test scripts are composed by reusing SAP delivered
default components and customer specific screen
components
– Fast repair of damaged test scripts
– CBTA Test Creation Wizard for test script creation by
Business Analysts
– Supported UI technologies: SAP GUI, SAP CRM Web
Client, ABAP Web Dynpro (SP10), Java Web Dynpro
(SP10), SAP NetWeaver Portal (SP10) & SAP GUI for
HTML (SP10)
Business Analyst
CBTA – Test Creation Wizard
Business
Process
Quotation
Sales Order
Delivery
CBTA – process flow analysis
 Availability:
– Availability: with SAP Solution Manager 7.1 SP07
– License: included in SAP Enterprise Support contract
CBTA – Test Components and Test Script
CBTA enables your Business Analysts to build component-based test scripts which are highly flexible
and easy to maintain
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1515
CBTA in SAP Solution Manager 7.1 SP10
Detailed feature list
 Supports automation of UI technologies: SAP GUI, SAP CRM
Web Client, ABAP Web Dynpro (SP10), Java Web Dynpro
(SP10), SAP NetWeaver Portal (SP10) & SAP GUI for HTML
(SP10)
 Enables custom function creation using Runtime Library
Manager
 Debugger – Enables step by step execution of a component
based test case
 Self-check in SAP Solution Manager to validate CBTA setup
and configurations
 Wizard enables easy setup of CBTA
 Improved Process Flow Analyzer controller
– Pause/Resume
– Generate output parameter while recording
– Toggle view to docked to the top of the screen
– Enables smart validation steps by configuring wait intervals
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1616
BPCA - TBOM Generation with SAP Solution Manager 7.1 SP10
Introducing new Semi-dynamic TBOMs
 In the past, dynamic TBOMs were created by recording user actions or existing test scripts with substantial
effort
 A new type of TBOM is introduced in SAP Solution Manager 7.1 SP10 – “Semi-Dynamic TBOMs”
 Semi-dynamic TBOMs can be created automatically
 A background job can be triggered where a source code scan is performed on managed system and
unused objects are filtered out (based on Usage and Procedure Logging – UPL data)
Semi-Dynamic TBOM generation approach
Semi-dynamic TBOM
BPCA
TBOM
Background
Job
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UPL Data in PRD
system
UPL Filter
(Usage and Procedure
Logging of ABAP
objects at Kernel level)
for BPCA TBOM
generation
 No manual effort through
background processing (overnight)
 High precision
 Repeatable at any time
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1717
BPCA - TBOM Generation
Dynamic vs. Semi-Dynamic TBOMs
ABAP call hierarchy
Start
Transaction
Dynamic
TBOM
Recorded from user actions or test
script run
Contains all objects that are actually
used during recording of the TBOM.
No limitation regarding level in call
hierarchy.
Level 1
Level 2
Object
Object
Object
Object
Object
Object
Object
Object
Level 3
Level 4
Object
Object
Contains objects of ABAP call
hierarchy up to 999 levels which has
been used during specified period
Level nn
Object
Object
Object
Object
Object
Object
Object
Object
Object
Object
Object
Object
Object …
Object
Object
Object
T-Code
Run automatically
Object
Object
Object
Object
Object
Object
Object
Object
Object
Object
Object
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SemiDynamic
TBOM
Object
Object
Object
Object
Object
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1818
Test Scope Optimization in SAP Solution Manager 7.1 SP10
New Functionality:
 New graphical summary screen
showing the result summary of test
scope optimization
 Test Scope Recommendations based
on the test scope optimization results in
further optimization possibility
 Improved performance of analysis run
and test scope optimization to handle
large change events
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1919
SAP Solution Manager 7.1 SP10:
IT Service Management
Next Steps
SAP Solution Manager 7.1 SP10
Innovations in IT Service Management - 1

Custom fields in ITSM BW Templates
 Enhanced Status schema
 Email inbound inbox in Dispatcher Role
 Service Catalog
 ‘My Messages’ Widgets
 Issue Management integration
 Substitution of Business Partners
 Enhanced Task Management
 Knowledge Article converting in pdf documents
 Search usability improvements (attachments, new search attributes)
 Single Point of Contact
 Configuration Item (CI) authorization via Org. Model & Extended business
partner Management with Landscape Management Database integration
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2121
SAP Solution Manager 7.1 SP10
Innovations in IT Service Management - 2
 Plausibility check for business partner data entry
 Enhanced SAP component selection
 SAP Notes Assignment Block in Requester UI
 Single sign-on using SAP Service Marketplace Certificate
 End user widget for messages of own organization
 Substitution function in message widgets.
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2222
Service Order Management
Business User
Create
IT Service
Order
Use multiple
inbound
channels.
Service Request Fullfillment
Select offered
Service
Services from Service
Catalog Management
Self Service
UI , Email,
Telephony
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Auto
Dispatch to
Service
teams
Use Org
Management
and SAP
Business Rule
Framework
(BRF+)
Approve
Service
Order
Use SAP
Workflow
Split Service Order
(auto)
(Auto)Split in Sub
Items:
Service
Request
Material
requirement
License
requirement
Process tasks
Complete
Service
Request
Request Fulfillment with:
Service Request Checklist or
Enhanced Task Management
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2323
Innovation for IT Service Management
Service Catalog
New pre-configured process to enable Service ordering (like product ordering in SAP ERP)
Simplified Service Catalog in Enduser UI




Select from available Service products
Find detailed service information
Easy guided procedure to process service order
Service Order specific questionnaires
Service Delivery
 Approval of Service Order
 Service Order product could contain:
– Service Request
– Material
– Licenses
Service Fulfillment
 Integrated in Service Request Fulfillment process
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2424
SAP Solution Manager 7.1 SP10:
Change Control Management
Next Steps
SAP Solution Manager 7.1 SP10
Innovations for Change Control Management
Close collaboration with customers resulted in the following
improvements:
 New central Change and Transport System (cCTS) Infrastructure
– Downgrade check enhancements
– ChaRM „Flex“ enhancements
 Quality Gate Management (QGM) based on Tasklist and cCTS Infrastructure
 Tighter integration between Change Management and Project Management
 Retrofit functionality for SAP BW
 Change Calendar and Forward Schedule of Change
 ChaRM and QGM entities in Change Diagnostics (Reporting)
 Better tool support for cycle-independent development activities
 Change Diagnostics enhancements for Object Reporting (Transports /
Transport Execution Analysis)
New developments reduce costs and increases the traceability, speed and accuracy of production
support releases
This is the current state of planning and may be changed by SAP at any time.
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2626
Change Management with SAP Solution Manager 7.1 SP10
Quality Gate Management
Change Request Management
• Establish Quality Gates with
• Predefined Change Management Workflows &
Segregation of Duties
Processes
• Provides integrated and consistent quality process for all
operational units across all organizations
• One central build, test, and deployment plan for all projects
including their Quality Gates
• Provides link between requirement and
implementation with full traceability
• Highly integrated in other SAP Solution Manager
functionalities
SAP’s Central Transport Management Infrastructure
• Full control & transparency over change execution
• Fully integrated transport mechanism and change control system to manage
changes across technology stacks and application components
• Incorporates SAP’s best practices regarding transport management
• One source of truth to avoid and manage risks of application changes in a project
• Additional functions to increase consistency and minimize manual efforts
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2727
Flexibility for Managing Changes and Transports
Reassign Changes including modifiable / released Transports to other Projects
Project A
Project B
Assign / Decouple Transports
 Changes can be easily reassigned
to another Change Request
Management project!
Change Document / Change
 Assign external Transport requests
 Assign modifiable / released Transport requests
Transport C
Transport A
Transport B
 Decouple modifiable / released Transport
requests
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2828
Flexibility when Importing Changes into Systems
Changes can be taken out of the Release and preliminary
required!
imported if
Changes assigned to
Change Cycle
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2929
Summary
The Advantages of the New Central CTS Infrastructure
Easier Bundling of
Transports
•
Enhanced Lock
Management
More Transport
Flexibility
Project assignment is
•
Free lock definition
belonging to the same change
changeable (at any time and
•
Project-specific locks
or belong together on parallel
in any status)
•
Local CTS can be switched
Bundling of transport requests
transport tracks (transport
synchronization )
•
•
Transport requests can be
off (no more tunneling
reassigned between
possible)
collections
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3030
SAP Solution Manager 7.1 SP10:
Custom Code Management
Innovation for Custom Code Management
Expanded Usage and Procedure Logging (UPL)
Usage & Procedure Logging gives you the needed
transparency
on the usage of your custom code
• Supporting all ABAP-based systems
• With BW reporting capabilities
• Catches any dynamically called ABAP
routines
• With full integration into SAP Solution
Manager
• Supporting all ABAP procedure types
down to subroutines
• Without additional effort
• Without performance impact out-of-thebox
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3232
Innovation for Custom Code Management
Usage and Procedure Logging (UPL) integrated with SAP Solution Manager
Business Process
Change Analyzer
Process Evaluation
UPGRADE
INNOVATE
Usage Information
UPL
Custom Code
Lifecycle
Management
Custom Code Apps
Custom Development
Management Cockpit
Solution
Documentation
Assistant
OPERATE
IMPLEMENT
System
Recommendations
This is the current state of planning and may be changed by SAP at any time.
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3333
SAP Solution Manager 7.1 SP10:
Application Operations
Next Steps
SAP Solution Manager:
History of the Monitoring and Alerting Infrastructure
SAP Solution Manager 7.0
SAP Solution Manager 7.1
SP10
SP05
…
SP01
SP04
SAP End-to-End Monitoring
and Alerting Infrastructure
Central
RZ20
Local
RZ20
Scenario
based
Monitoring
EE Mon
IC Mon
BI Mon
PI Mon
System,
Database
and Host
Monitoring
ABAP
ABAP
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SAP
J2EE
SAP (ABAP,
Java, BOBJ,
SUP, HANA, …)
Integration of SAP IT
Infrastructure
Management
Configuration
Management
Database
Monitoring
and Alerting
Integration
Non-SAP (IBM
WebShere,
Tomcat, MS .Net)
CMDB
Integration of
Business Process
Monitoring
Business Process
KPI Monitoring
Data Consistency
Management
Job Scheduling
Management
Business Process
Performance
Optimization
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3535
SAP Solution Manager SP10:
Innovations in System, Database, and Host Monitoring
 Enhance System Monitoring for further SAP and non-SAP
components, for example SAP BWA and SAP BPC
 Reduction of TCO to configure and operate System
Monitoring
– Automated reconfiguration in case of landscape
changes, such as added or removed SAP instances
– Mass maintenance for monitoring and alerting
configuration
This is the current state of planning and may be changed by SAP at any time.
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3636
Job Monitoring as a unified monitoring approach in SP10
Job Monitoring Application
 Unified monitoring approach available with a dedicated
Job Monitoring Application and integration in
Unified Alert Inbox
 Job Monitoring application is accessible via following
Solution Manager Work Centers
− Technical Monitoring
− Job Management
− Business Process Operations
 Based on E2E Monitoring and Alerting
infrastructure, Monitoring including integration in
central Notification and Incident Management
 Job Monitoring is possible from different point of views:
Unified Alert Inbox
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− Technical View e.g. Monitoring of all relevant Jobs
running at a certain group of Technical Systems
− Business Process View e.g. Monitoring of all necessary
for a certain Business Process Scenario
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3737
Understanding the interface landscape with Interface & Connection
Monitoring in SP10
Typical customer
interface landscape
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 Interface Channel with human
understandable tags are used to
abstract from a concrete technical
implementation of interfaces
 All relevant interface technologies
(RFC, WS, IDOC, PI, Flat File,
Gateway) are supported
 Topology view allows to understand
layout and status of interface
landscape
 Dashboard view provides clearly
structured overview regarding
most important metrics per
interface channel
 Complete integration in E2E
Monitoring and Alerting
infrastructure and Exception
Management Cockpit
Topology View
Dashboard View
This presentation and SAP‘s strategy and possible future developments are subject to change and may be changed by SAP at any time for any reason without notice. This document is
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3838
Message Flow Monitoring as Bridge between Business and IT
Message Flow Overview
 Centralizes all information
relevant for application support
and business users in one
application
 Hides complexity of different
integration layers participating in
single message flows
 Provides business user friendly
integration visibility in complete
message flow (including functional
acknowledgements)
 Supports B2B as well as A2A
integration scenarios
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Message Flow Details
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3939
Innovations for Technical Administration
IT Calendar
 Display Quality Gate Management events and milestones in the IT
Calendar
Work Mode Management
 Integrate Work Mode Management for Host level
 Allow definition of customer-specific Work Modes
Guided Procedures
 Integrate Guided Procedure Framework with CRM-based Task
Management
Service Availability Management
 Define availability SLAs between the customer and service provider
 Reporting functionality for communication between the customer and the
service provider
This is the current state of planning and may be changed by SAP at any time.
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4040
Guided Procedures to cut administration costs
Perform Root Cause Analysis and
alert resolution in a standardized and
controlled way powered by Guided
Procedures
Root Cause Analysis & Alert Resolution
Guided Procedure
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Perform day-to-day operational
activities centrally in a guided and
reproducible way; execution is
triggered by IT Task Management
IT Task Management
Guided Procedure
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4141
Service Availability Management to show value to business
Maintain Service Times
 Define and Maintain Service
Times agreed between
Business and IT
 Provide actually measured
service times based on
− Work Mode Management
− Technical Monitoring
Maintain Service Outages
 Maintain occurred service
outages including additional
information as status, business
impact, activities taken, reason,
category, …
Service Availability Reporting
 Provide reporting for Service
Availability including
compliance to defined
thresholds
 Is the single source of truth
for availability measurement
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4242
Innovations for Data Volume Management (1/2)
Data Volume Management IT Planning
Dashboards:
 Landscape-wide status on global strategy
fulfillment
Business Object Footprint:
 Integrate Business Objects into DVM Hierarchy
Views
Template Management and Mass Roll-Out
 Ship SAP templates on application specific
configuration (e.g. Basis, FI, CO, MM) 
 Allow customers to define their own templates
This is the current state of planning and may be changed by SAP at any time.
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4343
Innovations for Data Volume Management (2/2)
Performance Benefit by Data Volume Management
measures:
 Automatic proposal for DVM activities to solve performance
issues in business critical solutions
 Reporting on improvements after measures have been
implemented
Decision Maker:
 Integration as guided procedure
Guided Procedures for DVM activities:
 Define guided procedures for complex DVM project tasks, for
example:
– Document archiving requirements based on an SAP
checklist
– Documentation of business requirements for residence
times
– How to clean up archiving backlog due to data quality
issues
This is the current state of planning and may be changed by SAP at any time.
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provided without a warranty of any kind, either express or implied, including but not limited to, the implied warranties of merchantability, fitness for a particular purpose, or non-infringement
4444
SAP Solution Manager 7.1 SP10:
Business Process Operations
Innovations in Business Process Monitoring
Configuration
BPMON
configuration tool
Enhanced configuration tool to
adapt to MAI and support
unified use cases(e.g. job
monitoring)
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Existing BPMON
New with SP10
Monitoring
Alerting
BPMON Application
BPMON Alert Inbox
New business process
monitoring application to
support unified user
experience
New BPMON Alert Inbox reusing the MAI alerting
infrastructure
This presentation and SAP‘s strategy and possible future developments are subject to change and may be changed by SAP at any time for any reason without notice. This document is
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4646
Innovations in Business Process Monitoring
Reporting and Analysis
Business Process
Operations dashboards
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Business Process Analytics
Existing BPMON
New with SP10
Alert Reporting
Alert Reporting (Reusing
MAI reporting infrastructure)
This presentation and SAP‘s strategy and possible future developments are subject to change and may be changed by SAP at any time for any reason without notice. This document is
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4747
Business Process Monitoring based on MAI - example
New Monitoring Application
•
Display of metrics from technical
monitoring propagated to the system on
which a business process is executed
•
Display of technical metrics linked to
process steps
New Common Alert Inbox
•
Display of metrics from business process
monitoring and technical monitoring
•
Same alert post processing of technical
alerts and business process alerts
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4848
Special Note on Limitations for Business Process Monitoring based
on MAI with SAP Solution Manager 7.1 SP10
Not all functions from “classical” Business Process Monitoring are available yet for BPMon on MAI in SP10. Gaps are planned
to be closed with future SAP Solution Manager support package releases. The following functions are not yet fully enabled in
the new architecture:
•
Not all data collectors are yet enabled for BPMon on MAI. On SP10, all monitors in the application monitoring
infrastructure and job monitoring are available for BPMon on MAI. Further data providers (Application Log, Update Error,
Other CCMSetc.) are planned be enabled in the future. In addition, alerting based on Analytics data is not yet available in
SP10
•
BPMon Notifications: Text BAdIs cannot be reused yet and only fixed notification content without any option for
individual configuration
•
BPMon mass maintenance function is not yet available (via the `Monitoring Object List´)
•
BW Reporting for BPMon alerts is not yet integrated
•
BPMon customizing copy is not yet available
•
Migration of solutions from ‘classical BPMon’ to ‘BPMon on MAI’ is not yet supported (planned)
•
Template functions are not yet integrated into MAI. Templates such as monitoring activities, analysis tools, alert
parameter sets and notification templates cannot be maintained for BPMon on MAI
For SP10, customers are recommended to use the classical Business Process Monitoring to leverage all existing
BPMon functions. Solutions with BPMon on MAI can be configured as a prototype.
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4949
Further Infomation
SAP Enterprise Support Academy
Learning from Experts to Experts
The SAP Enterprise Support Academy is a
dedicated platform for simplified access to and
consumption of SAP Enterprise Support offerings
How it can help
What it offers
 Easily access SAP
Enterprise Support services
 Up-skill professionals
 Boost cross-functional
collaboration between the
business and IT units
• A comprehensive learning
environment that allows the
creation of individual learning
plans and provides a
personalized learning
experience.
Where to find more
 Home page:
service.sap.com/esacademy
 News subscription
 Contact:
sap_es_academy@sap.com
• Aggregated views on services
and educational elements
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5151
Further Information
SAP Public Web
 SAP Community Network
www.sdn.sap.com/irj/sdn
 SAP ALM Homepage
 ALM on SCN
 SAP Enterprise Support Information
http://service.sap.com/alm
http://www.sdn.sap.com/irj/sdn/alm
http://www.sapsupport.info/go/
 SAP Solution Manager Homepage
http://service.sap.com/solutionmanager
 7.1 Ramp-Up Knowledge Transfer
http://service.sap.com/rkt-solman
 Guided Self Services
 Solution Manager 7.1 Docs and Release Notes
 SAP Solution Manager 7.1 Book (3rd Edition)
http://service.sap.com/gss
http://help.sap.com/solutionmanager71
www.sap-press.com
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5252
Take SAP Solution Manager 7.1 for a Test Drive
http://www.sapsolutionmanagerdemo.com
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5353
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No part of this publication may be reproduced or transmitted in any form or for any purpose without the express permission of SAP AG.
The information contained herein may be changed without prior notice.
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National product specifications may vary.
These materials are provided by SAP AG and its affiliated companies ("SAP Group") for informational purposes only, without representation or warranty of any kind,
and SAP Group shall not be liable for errors or omissions with respect to the materials. The only warranties for SAP Group products and services are those that are
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54