ATTACHMENT 2: UPDATE ON ARIBA PROJECT IMPLEMENTATION Ariba Project Implementation – Goods and Related Services Procure to Pay (P2P) Module Implementation Phase 11 Scope Phase 1 for P2P will focus on goods and related services contracts that are centrally established by the Procurement Department and used by different County departments. There are 3,865 suppliers2 currently in scope for Supplier Enablement for goods and related services contracts, standard purchase orders (POs) and Field Purchase Orders (FPOs). The Procurement Department has 694 term contracts for goods and related services with 560 of those suppliers, and the rest of the suppliers are on POs and FPOs, which are mostly one time purchases and small dollar purchases. Therefore, in Phase 1 the goal is to enable the 3,865 suppliers so that the County can transact with them using Ariba. Pre-Implementation Work Suppliers will need to be enabled on the Ariba Network in order to transact business with the County. The following describes the steps that need to occur before Departments can start using the technology. 1. Set up Goods and Related Services contracts: a. Establish contracts by creating a contract workspace in Ariba. b. Setup pricing terms to ensure contract compliance based on categories such as item, catalog, commodity and supplier level. c. Identify the type of product being procured under an agreement, and determine the appropriate type of catalog for that product, such as Catalog Interchange Format (CIF) or punch-out catalogs. d. Collaborate with suppliers to build catalog files based on the list of contracted goods and related services. e. Import and enable the catalogs. f. Conduct contract legacy load into Ariba. 1 The descriptions for the different modules are provided in Attachment 1 to the Legislative File. The 3,865 suppliers represent the number of suppliers currently transacting in SAP. Some of these suppliers may also have Board Contracts and Service Agreements with the County outside of contracts established by the Procurement Department. 2 Page 1 of 6 2. Enable the Procurement Department to issue POs and FPOs for noncontract purchases that will be made by departments. 3. Enable requisition approval process based on pre-established workflows. 4. Enable processing of goods receipts. 5. Enable invoice processing and invoice exceptions. Implementation Strategy Phase 1 will be rolled out to the County in four waves. Each wave will focus on certain departments and, to the extent possible, the waves are grouped based on Board Committees. Ariba and the County determined that the wave-planning criteria should be department-focused as opposed to other criteria, such as commodity type, because the County will be better able to facilitate end-user training and support and manage introducing a new system to staff from similar departments at the same time. Also, based on their operations, these like-forlike departments typically have similar purchasing needs and concerns and similar approaches to doing business. Technology Go-Live vs. Business Go-Live There are two different Go-Live dates associated with implementation: Technology Go-Live refers to when the Ariba technology has been configured to the County’s specifications and is ready to be used by the County. This occurs after the County has tested and validated that the configuration meets the County’s specifications. Business Go-Live refers to when the County will actually start using the technology. The County will start conducting transactions using the technology after County end-users complete training and the necessary change management has been implemented. Ariba will also continue to provide additional support for a period of time. The following chart outlines the different waves: Page 2 of 6 Waves Board Committee Agency/Department Wave 1 Wave 2 Wave 3 Wave 44 ISD and VMC (Non-Patient Care Supply Contracts3) 189 Contracts + Standard/Field POs 161 Suppliers + Suppliers for Standard/Field POs CSFC and FGOC Departments (Excluding ISD) 135 Contracts + Standard/Field POs 120 Suppliers + Suppliers for Standard/Field POs HLUET, PSJC & SCVHHS Departments (Non VMC Departments – Behavioral Health, Public Health, etc.) 93 Contracts + Standard/Field POs 74 Suppliers + Suppliers for Standard/Field POs VMC Patient Care 277 Patient Care Supply Contracts + Standard/Field Change Management (inc. Training) June 2015 Business Go-Live Dates September 2015 October 2015 February 2016 March 2016 June 2016 July 2016 3 July 2015 Non-Patient Care contracts refer to goods and related services that are consumables that are not used for patient care and are inventoried by VMC. The non-patient care contracts for Wave 1 are generally IT and Facilities-related contracts. 4 The County and Ariba still need to complete their analysis to determine how many of these 277 patient care contracts will go through P2P and how many will need to go through the Ariba Procurement Content (APC) module. This analysis will involve evaluating VMC’s inventory management processes, Group Purchasing Organization (GPO) contract management process and the technical integration requirements between Ariba and SCVHHS’s PMM system and potentially other SCVHHS systems. Page 3 of 6 Waves Board Committee Agency/Department Change Management (inc. Training) Business Go-Live Dates POs 205 Suppliers + Suppliers for Standard/Field POs Implementation Status of Other Phase 1 Modules The Ariba Project launched in September 2014 with very aggressive timelines for getting the technology up and running, as shown in the table below. Unfortunately, these timelines did not incorporate adequate time for making modifications if problems arose during testing or buffers if unforeseen situations arose. Within a couple months of launching the implementation, it was apparent to Administration that the original timelines were not realistic and needed to be modified. Accordingly, working with the County, Ariba proposed revised dates and added substantial additional resources to the project (at no additional cost to the County) to ensure that the modules will be implemented correctly and with realistic timelines. Original vs. Revised Technology Go-Live Dates Module Original Planned Revised Technology Go-Live Technology GoDate Live Date Supplier Information 12/19/2014 1/16/15 Management (SIM) DiscountPro Module (D-Pro) 12/19/2014 1/12/15 Contracts Module 2/13/2015 Moved to Phase 2 Procure-to-Pay (P2P) 3/27/2015 5/1/2015 Sourcing Module Part 1 (Request 12/19/2014 4/13/2015 for Proposals (RFP) and Request for Statement of Qualifications (RFSQ)) Sourcing Module Part 2 12/19/2014 5/11/2015 (Invitation to Bid (ITB) and Page 4 of 6 Module Request for Quotation (RFQ)) Sourcing Module Part 3 (Minor and Major Construction Bids and Construction Services) Ariba Procurement Content (APC) for VMC Patient Care PO and Invoice Automation Invoice Professional and ICS Original Planned Technology Go-Live Date Revised Technology GoLive Date 12/19/2014 3/27/2015 TBD based on County readiness. Tentative date proposed by Ariba is 6/15/2015 Moved to Phase 2 3/27/2015 3/27/2015 Moved to Phase 2 Moved to Phase 2 Project Implementation Phase 2 The modules that have been identified to be implemented in Phase 2, beginning in mid-2015, are Services Procurement/Field Glass, Contracts, Spend Visibility/Supplier Information Performance Management, Ariba Procurement Content, PO and Invoice Automation and Invoice Professional. Because the timelines for Phase 1 had to be adjusted, the County and Ariba are working on identifying a realistic and manageable timeline for Phase 2, which will include the Technology Go-Live and Business Go-Live dates for these modules. Ariba Project Implementation – Professional Services Phase 2 of the Ariba Project implementation will include Service Agreements and Board Contracts that are primarily done in decentralized contracting. This includes professional service agreements, such as agreements with Community Based Organizations (CBOs), architects and engineers, and other professional consultants. Decentralized contracting is part of Phase 2 because Administration determined it would be most beneficial to the County to focus on goods and related services in Phase 1. This allows the County to use the new technology in a centralized environment with a small group of County users and be able to take lessons learned from the Phase 1 implementation and apply them to the future phases. Page 5 of 6 Additionally, there are enormous challenges in addressing decentralized contracting for professional services that must be addressed prior to implementation. For example, there are currently 450-500 employees doing contracting in the County for the decentralized process. Administration is currently in the process of evaluating the decentralized contracting environment as part of the newly-created County Executive’s Office of Countywide Contracting Management, approved on February 24, 2015 as part of the FY 15 Mid-Year Budget. One significant step in that effort is to hire a management consultant to examine the current contracting structure and provide recommendations to streamline the process. It is important to incorporate these changes as part of the design phase for the decentralized contracting efforts with Ariba. As the goods and related services contracts are brought forward into the Ariba system, detailed planning for implementation of the professional services contracts will be in place, and a multi-wave process will be used to bring these contracts into the system as well. Page 6 of 6