Merlin.net™ Patient Care Network (PCN)
Changes from Version 7.1 to Version 8.0
Merlin.net™ PCN
Web Application-Log In
Version 7.1
Version 8.0
Available
after user logs in, with option to hide
The
Recent Transmission page is the landing page for EP clinics
Patient List page is the landing page for HF clinics
combined clinics, the default landing page is based upon the order of assigned applications. (If assigned EP app prior to HF app, then Recent
Transmission list is default landing page for clinic)
For combined clinics, user can set their preferred landing page (EP or HF)
The
For
Landing Page
Links
from Landing Page to such sites as Practice Site, New Features available from the landing
Links
to Practice site, New Features, Reference Guide, etc to the Help menu in the upper right hand corner of all the Web Application pages
page


User can select an application to go to on the Landing Page.
Single log is available
Merlin.net™ PCN
Version 7.1
Web Application-Recent Transmissions
Individual transmission focused
To see the patient profile or past transmissions, user has to navigate to the Patient List, select a
Workflow perspective
specific patient profile for viewing or a different selection to view past transmissions
Actions
are completed by navigating to different pages
User
can now set their prefered application to log in on the My account page
Two factor authentication is available, once enabled by Remote Care Operations
Version 8.0
Patient
focused
Transmissions list, user can select a transmission or a patient, which opens a view where patient profile, individual transmission, and “all”
transmissions can be accessed without returning to the Transmission or Patient list
From
Actions
are done in overlay windows allowing the user to return to the same page once the action is completed.
secondary navigation bar to allow for quick access to the most frequently viewed patient-centric pages
the user's navigation pathway to arrive at the current page
Additional
Displays
The
right hand See / Do menu options
provided subset of links from the Quick Links
Multiple pop-ups during navigation
Back button on browser is not active
Its own page under Clinic Administration > DirectAlerts Notification Settings area
Quick

Eliminated
Contains the count of episodal alerts in the transmission
Orange highlighting when a transmission had an alert of interest
New


Alert Episodes Column
menu has been eliminated and replaced by the tool bar where the most popular options are at the top right of the page.
a patient's profile, a menu will appear on the left that provides a list of avaialable sections
Dashboard

DirectAlerts™ Notifications
Distribution
See/Do
Within
Navigation

Links available to filter the frequently viewed information and new links added to improve the clinic workflow.
unnecessary pop-ups (36 removed) and 80 are now in-line messages
button on browser is active
Page has moved under ICD/CRT-D and Pacemaker/CRT-P
Back
DirectAlerts Notification column added that shows the device and episodal alerts
list is now visible
Priority is desginated with red and yellow alert flags
Visible from Recent Transmission page
Select the pencil icon to add clinical comments
System can be configured to display the most recent clinical comment
Available in the upper left hand corner where the image of the magnifying glass is.
The options within the dropdown list have increased
Also available on Patient List
Message icon (envelope) replaces the viewed column. If the envelope is open it is viewed and if it is closed it is unviewed
Alert
Alert

Recent Transmissions and Patient List pages in the “See menu” under Clinical Comments

Available in the “Show” box on upper left corner

Viewed Column on left of Recent Transmission page
is unviewed and “Y” is either viewed or printed
Clinical Comments
Filtering, Searching and
Sorting
Viewed vs. unviewed icon
Blank

Only available if print screen and pasted into another program to print
Available
from screen. Also available for exporting to Excel. The printing will maintain any filtering that the user has done.
available on Patient List
Printing
Also
 Viewed transmission
Archiving Transmission
Add/Remove Column
 Not available -Fixed user interface columns
 Available on log in page
Marketing/communication
space
Merlin.net™ PCN
Version 7.1
Web Application-Patient List
 Available under the Reports & Tools menu in the upper right corner. See menu show options
Mass Change Process
Viewed

Recent Transmissions and Patient List pages in the “See menu” under Clinical Comments

Enrollment is a manual process with multiple steps
Clinical Comments
Merlin.net™ PCN
Web Application-Tools
Clinic Directory
 Past Transmission, DirectTrend™ Viewer, Patient Profile and Clinical Comment are located in the
“See” menu
Version 7.1

Available under the Reports & Tools menu in the upper right corner. See menu show options.
Merlin.net™ PCN
Version 7.1
Web Application-Clinic Administration
 Dedicated page under the Clinic Administration > Clinic Settings area
Clinic Regional Settings


Clinic Administration
A
Version 8.0
Moved

Accessed by navigating to Clinic Administration
Clinic Profile, Clinic Settings, DirectAlerts Setting, All Clinic Users or All Clinic Locations
Respective clinic administration page
to under More Actions
System
Select
Enrollment Wizard
Misc page
and Unviewed transmissions can be archieved
in Recent Transmission and Patient List pages
portlet on the right side, with much more capability/flexibility for content update
Available
can be configured to display the most recent clinical comment
the pencil icon to add clinical comments.
Enrollment
wizard is a step by step guided process with a tracker to provide feedback to the users on steps that are complete and the steps that
aren't complete yet
Moved
to the secondary navigation panel
Version 8.0
Removed
Combined
Navigate
into a section of the Clinic Profile page in Clinic Administration. Clinic Regional Settings can be accessed from Clinic Administration
to the clinic administration pages directly from clinic administration Tab.
to the clinic administration pages has changed to Clinic Administration Tab > All clinic admin page
Navigation
Merlin.net™ PCN
Version 7.1
Web Application-Communication Center
Communication Center
 NA
Merlin.net™ PCN
Version 7.1
Web Application-Patient Profile
Medical Team
 Own page
Transmitter Details
 On both transmitter set up and follow up schedule page
 Clinic setting, scheduling tab
DirectCall™ Message Options
Version 8.0
Merlin.net™ PCN
Version 7.1
Web Application-Misc Enhancements
 Urgent
Terminology Change
 Standard
 Past Transmissions
 Microsoft™ Windows XP™ operating system (Service Pack 3)
Version 8.0
System Requirements
the Clinic Directory page due to low usage.
Version 8.0
 Available for specific geographies
Version 8.0
Medical
Team page consolidated into the Patient and Device Data page
details consolidated onto a dedicated new page
Message options moved to Patient and Device Data page
Transmitter
DirectCall™
Red Flag
Yellow Flag
All Transmissions
Optimized for performance
 Microsoft™ Windows™ 7 operating system, or Microsoft™ Windows™ 8 operating system. Android™ and iOS™ operating systems are also
supported for most website functions
Modern browsers such as, Chrome™ browser, or Windows™ Internet Explorer™ 10 or above. Windows™ Internet Explorer™ 8 and Windows™
Internet Explorer™ 9 are also supported but will show reduced performance.




Windows™ Internet Explorer™ 8.0 internet browser (default settings)

Adobe™ Acrobat™ Reader 8 Software

Adobe™ Acrobat™ Reader 10 software or higher

Adobe Flash™ version 10.0

Adobe Flash™ version 11.0 or higher

Java™ Runtime Environment 1.7 (Update 51) or higher

N/A

For optimal viewing of the Merlin.net Patient Care Network, your minimum screen resolution
must be 1024 x 768 pixels.


Java™ Runtime Environment 1.6 (update 20)
Secure network environment
To view DirectTrend™ Viewer in the Heart Failure Management application, your minimum screen
resolution must be 1024 x 768 pixels


NA
Safe Harbor
Safe Harbor compliance capabilities
When enabled, will remove patient identifying information from Merlin.net PCN communications, including:
 DirectAlerts Notification emails/SMS: patient identifying data removed from alert text.
 Contact A Colleague emails routed to a secure email service*
*The secure email service requires the recipient to log into a separate, secure system to view the emails that contain the patient identifying data.
US- For more information about Merlin.net PCN version 8.0 please contact Remote Care Technical Support at 1-877-MYMERLIN or email mymerlin@sjm.com
ID -For more information about Merlin.net PCN version 8.0 please contact your local rep or Device Monitoring at (+46) 8 474-4756 MERLIN or email remote.monitoring@sjm.com
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Rx Only. Brief Summary: Prior to using these devices, please review the User’s Manual for a complete listing of indications
contraindications, warnings, precautions, potential adverse events and directions for use.
Microsoft, Windows, and Internet Explorer are trademarks of Microsoft Corporation in the United States and/or other countries. Chrome and Android are
trademarks of Google, Incorporated. IOS is a trademark or registered trademark of Cisco in the U. S. and other countries and is used under license. Adobe,
Adobe Flash and Acrobat are trademarks of Adobe Systems Incorporated. Java is a trademark of Oracle America, Inc. in the United States and/or other
countries.
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SJM-MER-0814-0004 | This document is approved for global use.