Intelligent Transport Systems for Switzerland – Focus on the future Table of contents 1 Introduction 2 ITS in the Swiss context 20 5C apacity and performance versus environment and climate 4 Focus on the future 24 6H igh availability requires clear structures and processes that take account of spatial realties 5 1R oad safety midway between responsibility and freedom 28 7 Involving vehicle manufacturers creates synergies 8 2 T ransport data, privacy and data overkill 31 8Developments in neighbouring countries are a potential source of synergies 12 M 3 obility pricing: a means of road traffic management or financing? 35 9 Public acceptance – a prerequisite for ITS applications and services 16 4 Multimodality requires a change of attitude 38 10 Wanted: finance and economic business models 40 The outlook Introduction its-ch (intelligent transport systems switzerland) is the promoting platform for intelligent transport systems related to the whole Swiss territory. It therefore brings together all major economic, planning, political and research players. The platform has the following main tasks: • To provide information on new developments • To discuss new developments This brochure is the outcome of the activities up till now. It is based on the knowledge acquired during the first five years and provides the basis for the platform’s activities in the coming years. Goals and visions relating to ITS applications in Switzerland will be developed at a later stage in the “ITS-CH ground transport guiding principles 2025/30”. The main ITS themes have been worked out at expert meetings that proceeded on a bottom-up approach, whereby supply factors (technology, ITS applications and services) were analysed in researches on the Internet and in technical literature as well as on a top-down approach, whereby the participants identified context-specific factors of influence and basic conditions. These include legal bases and political decision-making processes, technical standards and organizational aspects concerning implementation and marketing. In addition the interrelationship between ITS and motor vehicle technology, end user demands and public acceptance were analysed. Therefore the major ITS topics of the future are not systematically justified or backed with statistics. For simplicity reasons, they have been grouped in clusters that reflect the relations between diverse interests and the present challenges in the complex system of demands by the various players. The multiple challenges highlight the questions its-ch will have to tackle with in the future in view to shape opinions and to build and develop the ITS body of information. 1 ITS in the Swiss context The implementation of ITS technology faces the same challenges in Switzerland as in other industrialized countries. Particular concerns and challenges arise above all in the implementation of applications af­ fected by its specific socio-cultural and economic conditions. The following aspects were taken into account when defining the topics: • Settlement patterns, which are conditioned by topography and characterized by urban transport modes in the “conurbation areas” and the low populated outlying Jura and Alpine regions. • The strong impact of tourism, in particular also in the outlying Alpine region, with international tourist destinations. • The concept of public service related to transportation and mobility, with the different conditions regarding to the city centers and outlying areas. 2 • The deployment of the different modes of transport in the light of their strengths in view of the sustainable transport policy strategy. • The operational purposes of the road network with the responsible authorities and the public transportation network with the control administrations (federal government, cantons, cities, municipalities). • The importance of the particular and well-accepted public transport (PT) including the growing influence of the combined mobility services of the PT, the non-motorized traffic and the motorized private transport (MPT). • The international transit traffic with its specific demand in comparison to the domestic traffic. The road-to-rail policy for the trans-Alpine goods traffic has led to a steep increase in the combined transport. ITS experiences with the LSVA (capacity-linked charges on heavy goods vehicles) are being closely monitored internationally. • The actual discussion and the increasing political acceptance of a reliable mobility pricing takes account of an ongoing polluter-pays principle (with regard to transport, finance and the environment). • Switzerland’s above-average awareness of safety issues compared to other European countries. There exists a well-established, nationwide safety advisory system, combined with a proactive safety policy in respect to the transport associations. • A well-off body of consumers with an above-average proportion of high HP vehicles, which appreciates innovative ITS aids and therefore ensures a higher concentration of ITS services. • Despite a significant number of suppliers in international terms, a national policy that is only modestly dependent on the automobile industry. • A strong reliance on European programmes, standards and European Union (EU) policy decisions. 3 Focus on the future The mentioned approach was used to define the main ITS issues of the future. The its-ch platform will have to deal with these issues in the coming years. Key elements are the attitude towards mobility and transport-related changes and the trend of traffic demand in Switzerland. Mobility is a basic need and a key factor for the social and economical society. The basic challenge is not to be found in an ITS issue as such, but rather in the ITS related development of the mobility demand. Therefore, while the following pages present the major ITS issues and describe the impact of ITS, they do so in the knowledge that ITS issues are based on equally important questions concerning changing attitudes towards mobility and transportation: How is the demand for mobility changing, in particular in terms of quality and in relation to general trends such as transport policy, demographics, individual contact with ITS instruments? What are the interrelations between ITS and transport behaviour? 4 1 Road safety midway between responsibility and freedom IT services are expected to improve safety on the roads and in PT and to reduce the risks related to the transport of dangerous goods. At the same time, the aim is not to raise the risk tolerance or to set unreasonable limits on the behaviour and responsibility of the driver. How can the right balance be reached and what liability issues will arise? The situation Road safety is enhanced by numerous driver assistance systems: distance warning devices, lane control, support systems to enforce authorized speed limits (speed control), fatigue alarms, alcolocks, electronic stability programs (ESP), anti-lock braking systems (ABS), brake assistant, etc. These systems can prompt drivers to take greater risks, due to the “vehicle intelligence” within lim- 6 ited ranges and the resulting safety measures or warnings. In turn, higher risk tolerance can lead to accidents that may not have occurred if greater reliance had been placed on the driver’s sense of responsibility. In addition, more assistance can complicate the issue of liability in an accident, because of the possibility that a technical system has failed. If certain systems become mandatory, individual driving styles may be affected in a way that the emotional impact of the MPT experience can be reduced fundamentally. The deployment of systematic ITS controls to enforce traffic rules serves to ­increase road safety, in that such controls call on the driver’s sense of ­responsibility. At the same time, however, they restrict the feeling of freedom behind the wheel. Therefore some ITS applications can affect Switzerland’s national action programme for greater road traffic safety, Via sicura. Opportunities Road safety can be further improved. The number and severity of accidents, their cost and consequences, the amount of human suffering can be reduced. Accident prevention helps to minimize bottlenecks and reduce traffic congestions stabilize the road network’s capacity and make travel times more reliable and predictable. ITS applications help road users to be alert to signals and pick out dangers from among the mass of all the annoying external factors. Risks Unanticipated consequences of behavioural change; diminished sense of responsibility; unclear liability issues; less intense driving experience. turer liability due to the changes in responsibility by the resulting modifications of the driving behaviour; • through induced or necessary changes in driver behaviour; • hrough new demands on driver training. How can the propensity to take risks be kept within reason? To what extent should drivers be instilled with a sense of direct responsibility? • when driver assistance systems rely on communication between vehicles (car registration regulations); • if road traffic regulations in Switzerland have to be systematically enforced using ITS. Challenges Challenges arise: • from individual conflicts between two goals: the requirement of safety and driving experience; • with regard to liability concerning the conflicting goals of direct driver responsibility and manufac- 7 2 Transport data, privacy and data overkill The collection of data on traffic and mobility will be optimized, but the data handled without breaking data protection legislation or encroaching on privacy. The aim is not to issue massive numbers of traffic fines. How can transport data be rendered anonymous? How can data overkill be avoided? The situation Today’s transport data collection systems essentially concentrate on the number of vehicles in the various motor vehicle categories, the traffic situation (speed, density) and the number of PT users. They are used to measure and forecast traffic density and demand for PT for statistical, planning and traffic regulation purposes. This is accepted by road users. It is only when the rules are broken (speeding or fare evasion) that enforcement requires user identification. ITS offer many more possibilities, however. They can be used to compile the following traffic data: vehicle category, vehicle size, speed, route taken, vehicle weight, engine type, emissions and noise levels, ve- hicle load (including dangerous goods), number of people transported, route (or tracing in the case of goods), distance between vehicles and lane changes. These comprehensive data can encroach on and violate the right to privacy. The public debate shows that there are huge discrepancies between ITS and mobile telephony when it comes to privacy and data protection. There are no obvious reasons for this, but it may help build acceptance of ITS to discover what the explanation is (for example, what role does voluntary enforcement play?). Opportunities With regard to PT, several ITS applications can be used to introduce more appropriate traffic charging systems, improve operating data and enhance billing between transport companies. With regard to road traffic, comprehensive traffic data 9 can be used to regulate traffic and reduce its impact on the environment. They also serve to reduce risks in terms of road safety and to optimize transports. They are crucial to efficient road traffic management and fair pricing of mobility. The establishment of a publicly accepted, high-quality, large-scale data collection system stands as an alternative to proprietary systems (such as TomTom). «Private» data obtained from vehicles (GPS, ABS/ESP sensors, crash sensors) can be used for official traffic management by making the data anonymous and thanks to car2x communication (vehicle-to-infrastructure communication). Risks The mass of data obtained cannot be used and processed in any meaningful, consequential and efficient way. There is a disproportionately high cost-benefit ratio. The impression of constant control (enforcement) encroaches on privacy. Lack of 10 acceptance of individualized data collection raises unnecessary barriers between road users, operators and control agencies, making it harder to implement ITS applications of benefit to the public. Comprehensive ITS data collection only serves a purpose when the policy governing data use is known and accepted beforehand. Challenges • Neutral and anonymized data ­collection and use • Building trust and acceptance: it must be convincingly demonstrated to the public that the data respect the right to privacy, that misuse can be ruled out technically, and that data storage presents no threat. Differences or similarities with mobile telephony may be invoked to support that position. • Controlled data storage and administration for public and commercial services in the network of national and cantonal authorities, licensed transport companies and private service providers • Free access for service providers to administration data, with due regard for data protection and market concerns. The service providers want the data to be accessible practically in real time. • Efficient data handling despite the highly complex social and legal conditions • Cost-causality pricing (e.g. localized record of activities, risk-specific insurance premiums) requires people-specific data collection and storage. Prices and tariffs established by agreement between the federal, cantonal and municipal authorities, transport firms, associations, etc. • Political justification for an effective enforcement strategy • Fair traffic control and equitable cost distribution require reliable data collection. • Clarification of the question: what contribution can resources such as Facebook, Twitter and iPhone make in terms of mobility-relevant data, in particular as concerns pedestrians and cyclists? • How to avoid data junkyards and data overkill 11 3 Mobility pricing: a means of road traffic management or financing? The aim of mobility pricing is intelligent management of road networks and PT passenger services. It should not, however, result in economically crucial transport becoming excessively costly or complicated; no single group of road users should be unfairly burdened. The situation A distinction must be made between mobility pricing (generally speaking, the levying of tolls and tariffs for the use of transport services, means of transport and transport facilities), road pricing (pricing of road traffic) and PT tariff systems. Ensuring the requisite long-term funding for road networks and PT is a matter for finance policy, not ITS; ITS merely make it possible to obtain a much more detailed record of mobility-related activities. Mobility pricing is an answer to traffic management problems and allows transport costs to be redressed on the basis of performance-linked considerations. Thanks to performance-linked mobility pricing, differentiated pricing can be used to influence place- and time-related traffic volume on roads and in PT, and driver and intermodal-mobility behaviour. While performance- linked tariffs can be and have been introduced in PT, the introduction of road pricing requires a constitutional amendment. The political debate has centred on three points: the repeal of the constitutional provision, transport financing as such, and the use of pricing to influence mobility. The corresponding decisions concern transport finance policy and lie outside the bounds of ITS. its-ch is working proactively on ITS technical means of regulating transport behaviour, but remains on the sidelines when it comes to issues of transport finance policy. Only by using tailored ITS instruments can performance be efficiently and differentially recorded, and emissions factors taken into account. There already exist diverse examples of mobility pricing applications. They use different technologies, serve distinct purposes, have met with varying degrees of success and have found variable acceptance among operators and users (e.g. road pricing in London and Stockholm; PT yield management). In Switzerland, extensive research and studies show what has to be done next if both road and PT pricing are to become politically and technically feasible. 13 Opportunities With performance- and emissionslinked pricing, flat-rate motor vehicle taxes and insurance premiums no longer need apply to road traffic; PT can introduce variable prices, e.g. depending on the time of day, and this has the effect of changing attitudes to mobility. The results are transparent, fair mobility pricing and an efficient and effective means of managing capacities in respect of time and place and of conserving areas and regions. With different carriers applying different prices, steps can be taken not to overburden bottlenecks or high-density conurbation areas; in such cases, infrastructure upgrades can be avoided, reduced 14 or at least delayed and therefore planned with a keener eye to specific problems and objectives. In connection with climate control and the possible long-term introduction of CO2 and energy footprints, mobility pricing should increasingly gain acceptance. Risks Political reluctance, first and foremost for financial reasons. An increase in MPT costs is a particularly daunting prospect («drivers are not cash cows»). Of equal concern is the emergence of a two-tier society in terms of mobility. And with pricing, too, there is the fear that controls will be disproportionate and have a limited impact on the roads if not properly thought through. The traffic regulation possibilities of intermodal mobility may be negligible if it proves impossible to implement road pricing as part of comprehensive mobility pricing. Challenges The research has brought to light numerous challenges. They arise in particular in the following areas: • Technology: comprehensive pricing systems have priority in transport planning. The ITS technology for highly differentiated data capture is changing rapidly with regard to both road traffic and PT. • For road traffic, a legal solution will have to be found with regard to the Constitution. • Effective and therefore accepted application: what degree of road traffic management is practical and able to command a majority at federal, cantonal and municipal (conurbation) level? • Public-spending neutrality in road traffic: no increase in public spending, but greater price transparency and performance account­ability. • Transport policy arrangements for pricing at national, cantonal and municipal level, on the one hand, and between roads and PT (pricing or tariffing in the light of MPT/ PT competition), on the other. • Tailored ITS solutions for affordable, multifunctional and comprehensive implementation, not just an isolated Swiss solution for traffic management and differentiated transport finance tasks. • Governance know-how is a fundamental requirement for the implementation of mobility pricing. 15 4 Multimodality requires a change of attitude There must be increased coordination between individual and public transport (multimodality) in urban and outlying areas. This is to be achieved, both for Swiss domestic transport and for tourist destinations, in such a way that individual travellers will not have to spend disproportionate amounts of time planning or incur higher costs. The situation As transport networks become increasingly overloaded, it should be possible to switch carriers and modes of transport as the situation changes. This requires interlinked transport possibilities at customerfriendly intermodal interfaces. Some such interfaces already exist (e.g. Park and Ride, Park and Pool), but not all have met with the same success. Efficient use of interlinked modes of transport requires comprehensive information services, which, as mobility information becomes more dynamic and individualized, calls for forward-looking ITS solutions. Combined mobility, together with intermodal traffic management, plays a key role in many urban programmes, but also in outlying areas offering a range of tourist services. Switching between various modes of transport also requires attractive conditions for non-motorized transport. Opportunities Private service initiatives and products add momentum to the process for greater intermodal mobility. Urban programmes lead to growing acceptance of combined and nonmotorized mobility. Mobility within urban and outlying networks is multimodal, and multimodality is the mobility of the future, given the trend towards urbanization and uncertain energy supplies. ITS solutions can play a vital role in lowering barriers to combined mobility. Risks Combined mobility and rising nonmotorized traffic call for a change in values and behaviour on the part of many transport users. The combined and alternate use of various means and modes of transport is a complex undertaking that requires a greater 17 planning effort and depends on information. To be sure, ITS services make available increasingly static and dynamic data. It nevertheless takes time to adapt, to see the advantages clearly and to experience changes in behaviour positively. The growing overload during rush hour makes PT, and hence combined and multimodal mobility, appear less attractive. ITS solutions can make only a limited contribution to guaranteed mobility when networks are overburdened. The wide range of transport firms and technical systems makes it difficult to introduce simple, customer-oriented information solutions, and therefore also to turn multimodal mobility into a matter-ofcourse option. 18 Furthermore, intermodal mobility is often promoted solely from the environmental point of view; factors that are important to customers, such as price and time, tend to be relegated to the background. Challenges • Changing behaviour in society: How can habits be broken and easily accessible ITS solutions used to promote the requisite change in behaviour and facilitate combined and multimodal mobility? What is the time frame for behaviour change processes (months, years, generations)? How can smart ITS applications be made available to less techno-savvy people at the right level of quality? • How do attitudes towards mobility change in the long term, e.g. in the event that individual electromobility (car, scooter, bicycle) becomes more commonplace? To what extent does electromobility promote combined mobility and increase the demand for intermodal information applications? • How can information applications be harmonized as to content and technology? What do individualized, integrated and affordable information applications look like and how can they be made available efficiently and with the user ­ in mind? • What purpose would it serve to make basic transport information available cost-free as a public service? What criteria will be used to delimit higher-value service levels and individualized commercial services? Is a mandate needed at political level? • How can individualized information services be provided in respect of complex applications and player structures in a way that will cover costs and even make a profit? What organizational models are appropriate for leading the requisite processes? • Can major and innovative suppliers of mobile information services already available on the market be convinced to cooperate and to maintain standards that are yet to be defined? • How are ITS solutions to take ­account of tourist-sector aspects (languages, interests, cultural specificities, mobility habits)? What can ITS contribute to mobility in outlying areas, in particular significant tourist regions? 19 5 apacity and performance versus C environment and climate Road and rail transport capacity is to be increased using IT, without exacerbating traffic-related problems concerning the environment, climate, energy and the national territory. How can ITS be effectively implemented for environmental and climate-related purposes? How can a costly and functional type of training and two sets of equipment (vehicles and infrastructure) be dealt with in timely fashion? How can the considerable ITS investment costs be reduced? The situation Traffic density on road and rail has increased sharply. ITS make an important contribution to better use of capacity, i.e. they help stabilize traffic flow and ensure the transport network functions. The idea is to eliminate bottlenecks so as to reduce congestion and thereby trafficrelated environmental damage and resource consumption. In that respect, ITS solutions work in favour of national environmental sustainability goals. At the same time, thanks to ITS-guided congestion management, network availability and reliability are improved and capacity and performance in a given situation enhanced. This may in turn lead to a shift in demand that can be offset by emission reductions. Then again, ITS solutions can be used to shield areas afflicted by high emissions from too much traffic or environmentally unfriendly vehicles. Opportunities ITS applications optimize the use of transport infrastructure; when traffic is disrupted or heavy, they allow for higher operating speeds and smaller distances between vehicles. They ease congestion by stabilizing traffic flows and ensuring network functionality. Traffic-related environmental damage and resource consumption can be reduced. ITS applications can help optimize traffic overall with a view to sustainability goals, without prompting a noteworthy increase in traffic. As traffic stabilizes, 21 traffic safety improves and there are fewer accidents. Alongside traffic infrastructure, ITS make a significant contribution in terms of vehicle and rolling-stock technology. Intelligent drive-system management significantly eases the burden on the environment and reduces the consumption of resources (particle filters, catalysers, noise reduction, tire and surface technology, hybrid, electrical and gas engine design). Risks ITS applications can lead to increased demand that offsets any emissions reductions achieved. The more they are used, the more drivers will come to depend on them. A system failure can give rise to new risks. Compre- 22 hensive solutions promoting advantages and avoiding all disadvantages can lead to overexploitation that can no longer be financed, operated and maintained. Challenges • Achieving a situation in which the existing infrastructure is not expanded in terms of space and in which energy consumption is reduced to a level at which supplies can be sustainably ensured. • How can road traffic management concepts be designed in line with all sustainability objectives? How can the introduction of ITS help ease the burden on the environment and climate and at the same time optimize traffic flows and ensure performance, without generating fresh demands? These questions ultimately lead to a strategic query: how much congestion does it take, and where, to achieve forward-looking, sustainable use of mobility possibilities? • Will electromobility have to become commonplace before it will spark improved MPT performance with regard to environmental damage and the use of non-renewable resources? • A breakdown in ITS applications can generate new risks. Comprehensive solutions promoting the advantages and avoiding all disadvantages can lead to overexploitation that can no longer be finan­ ced, operated and maintained. • How can the complex effects and project contingencies be communicated to the public in a way that helps foster the requisite acceptance? 23 6 High availability requires clear structures and processes that take account of spatial realties How can the high availability required of the transport infrastructure, the functionality of transport networks, and the continuity of ITS services be guaranteed technically, organizationally and economically? To what extent does the lack of standards hampers innovation? The situation High demand for network availability calls for multiple ITS applications that can be interlinked. Functionality, reliability, dependability, predictable travel times, transparent information and other requirements must help promote optimum use of the infrastructure. In this respect, it must be remembered that satellites also constitute an essential element of the public transport-network infrastructure. Structural bottlenecks and temporary construction sites seriously constrain performance; it is here that high availability becomes a major task involving expectations of ITS. Detailed assessments and road traffic management on the associ- ated transport network are contingent on clear modular processes and efficient communication between systems and partial systems, between sensors, computers and starters, between the relevant agencies and utilities. After all, “intelligent vehicles” call for “intelligent infrastructure” (road users must be able to process a wealth of information within a reasonable amount of time, i.e. quickly and comfortably, to obtain a decision-oriented picture, and not just call up countless homepages). The redistribution of responsibilities under the new fiscal equalization arrangement (NFA), which allocates responsibility for national roads to the federal authorities, is a big challenge for the confederation and the cantons and requires more clarity with regard to roads. In PT, structures and processes face similar challenges in terms of ITS applications, e.g. when it comes to passen- 25 ger information, with respect to data exchanges between associations and licenced transport companies. The interoperability of these systems and applications requires appropriate interface standards. Opportunities ITS applications can lead to greater availability of transport infrastructure; they can make expensive ­infrastructure more efficient and cost-effective. Clear standards, architecture and processes for linking partial systems and exchanging products facilitate low-cost procurement and efficient operations. Clear accountability in cooperation between players promotes synergies 26 and enhances transport management. If efficient operational and maintenance structures and appropriate architecture ensure that technical systems are always available, the results are system structures that are reliable from the technical, organizational and resource point of view; this ultimately also results in high availability. Risks The myriad applications from various, basically independent players (confederation, cantons, cities, licenced transport companies, industry/manufacturers) can hamstring the sustainable development of an integrated overall system. The individual preferences of the relevant agencies among the regional authorities, transport companies and manufacturers result in a high level of complexity, lack of transparency and coordination, limited impact and benefit at a higher cost, and in general in suboptimal, inefficient technical solutions and business models. The lack of binding standards hampers innovation. Challenges • The current ITS database calls ­increasingly for linkages and ­interoperability, even after many ­efforts for standardization. • Binding legal bases facilitate innovation: what applications are in the pipeline, and why? What conditions have to be created? • ITS solutions require a valid database (both qualitative and in the context) and functioning process chains for data transmission. • How can continuity (over space and time, technical and contentrelated) of ITS services be guaranteed for transport users (across Europe)? • Long-term cost-causality funding of maintenance and major repairs • Migration of ITS systems with the rapid development of new generations of technological products 27 7 Involving vehicle manufacturers creates synergies What are the concrete advantages of incorporating vehicle-supported systems into road-oriented public ITS applications? Should vehicle manufacturers be brought into the ITS development efforts of the Swiss road authorities? Under what conditions? How quickly? The situation There are limits to how much the fixed traffic sensor network can be expanded. High collection and processing costs are compounded by limited flexibility and long-term determination. As a rule, only input from heavily travelled roads is meaningful. The impact of traffic regulation on secondary road networks is usually only superficially taken into account and often results in the problem simply being transposed to the surrounding region, where there are few, if any, systems for dynamic traffic management. In spite of the efforts at standardization, it would seem that practical solutions are still out of reach. Opportunities The development of technology for communication between vehicles (car2car, car-to-car) and between vehicles and road infrastructure (car2x, car-to-infrastructure) presents new possibilities for dynamic road traffic management of the entire transport network in any given situation. It opens the door to affordable, efficient and dynamic data collection. The relatively high availability in Switzerland of innovative ITS assistants and ITS services fosters an environment that is more favourable than in other European countries for such solutions. Risks The viable development of an integrated overall system may be hampered by the number of vehicle systems produced by the various manufacturers. An integrated solution presupposes coordinated standards for vehicle-infrastructure communication and the corresponding safety mechanisms for valid data communication. The consequence of such pronounced individualiza- 29 tion can be isolated solutions. Insurance companies cannot allow data from their crash boxes to flow unimpeded to car2x communication. The implementation of a far-reaching sys­ tem based on available standards depends heavily on the automobile manufacturers. Innovations are usually tested on the manufacturers’ domestic markets; conflicts of interest may arise. Making data available may also require the agreement of the vehicle driver or owner. Challenges • European developments in the field of car2car and car2x (basic technology, applications) must be monitored. • Regular exchanges and communication must be maintained with relevant stakeholders (car manufacturers, insurance companies) on the development of car2car und car2x. 30 • The concrete advantages of linkages between vehicle-based data systems and public road-oriented ITS applications must be ascertained and substantiated. • It should be ascertained whether and how vehicle manufacturers can be integrated into the development process for data communication between vehicles and the Swiss road infrastructure. • The technical and legal conditions for the achievement of such a car2x solution should be rapidly clarified, as should the timeframe for development and implementation. Pilot applications of smart ideas must be promptly implemented. • Cost savings must be verified through a realistic comparison of systems. 8 evelopments in neighbouring countries D are a potential source of synergies What projects and experiences in neighbouring countries and in the European Union are relevant for Switzerland? To what extent do cooperation and linkages with other countries generate synergies? How can successful European pilot projects be communicated and their benefits replicated in our region? The situation In December 2008 the European Commission issued the ITS Action Plan, which comprises a series of targeted measures for the introduction and use of ITS in road traffic. Implementation started around 2010 (there is as yet no work programme). It will lead to improved road safety, reduced congestion and better travel planning. Unresolved issues are to be raised, such as: • Improved compatibility between ITS systems and securing backward compatibility with earlier applications and systems 32 • Narrower focus on vulnerable users (pedestrians, cyclists, motorcyclists, the disabled and persons with limited mobility) • Guaranteed respect for data protection and privacy (personal data must be collected, stored and processed in compliance with EU regulations) • Clarification of liability by involving experts and the parties concerned The Action Plan has six action areas: 1 Optimal use of road, traffic and travel data 2 Continuity of traffic- and freightmanagement ITS services on European transport corridors and in conurbations 3 Road safety and security 4 Integration of the vehicle into the transport infrastructure 5 Data security and protection, and liability issues 6 European ITS cooperation and ­coordination For its-ch, the actions and research projects being conducted by members of ERTICO and the DACH countries are also of interest: • Road – Rail – Transport Research Association, Austria (FSV) • Road and Transport Research ­A ssociation, Germany (FGSV) • A ssociation of Road and Traffic Professionals, Switzerland (VSS) • ERTICO Projects • Activities of national ITS organizations Opportunities Closer cooperation generates the following opportunities: • Exchange of experience and knowledge with other countries • New approaches, ideas and solutions for Switzerland • Uniform procedures, processes and architecture • System compatibility • Follow-up of alternative solutions This may result in the following benefits: • Risk minimizing in the implementation of new technologies and resulting projects • Lower costs • Speedier achievement of project goals Risks Cooperation can generate international pressure that can influence a project. Tension between political, financial and economic goals can have a negative impact. Others can profit from acquired advantages and experiences, undermining an existing lead position. 33 Challenges • Developments with regard to EU ITS Action Plan projects must be constantly monitored. Knowledge must be assessed in the light of Switzerland’s needs. Synergies must be called into play where possible. • Projects with neighbouring countries must be harmonized at an early stage, and developed and implemented jointly or at least in coordination, so as to help ensure the continuity of ITS services technically and as regards content beyond Switzerland’s borders… • Regular exchanges must take place with relevant stakeholders (from the DACH organizations and the ITS network); programmes are to be discussed as needed and joint projects launched as required. 34 9 Public acceptance – a prerequisite for ITS applications and services The willingness of transport users to utilize ITS, the public opinion and the political acceptance are preconditions for the implementation of ITS instruments and services, of public ITS infrastructure. Which way is public opinion leaning? For what ITS ­infrastructure and applications is political acceptance gathering strength? What are the foreseeable processes and timeframes? How can the intrinsic difficulties of communicating ITS be remedied? The situation The technical possibilities and the real applications of ITS continue to change rapidly. Acceptance of the facts and the related opportunities and risks lag considerably behind in the public mind and among political decision-makers. In addition, ITS applications are often hard to communicate and visualize. Opinions of ITS therefore run afoul of three acute dangers: 1 The image of the corresponding application is not shaped by balanced public discourse, but rather by financial powers and the interests of above all major suppliers. 36 2 In the political discussion, individual, essentially risk-related elements can gain traction in the voters’ overall limited knowledge base. ITS applications are relatively easy to criticize using what may be misleading representations; they consequently escape in-depth discussion and regulation in the long term. 3 Because the advantages of ITS ­applications are often relatively abstract and can only be communicated via complicated explanations, they come second in the race for political and public attention, behind more immediately clear topics. Opportunities ITS represent “progress“. With careful explanation it can be shown, for example, that ITS can result in huge financial savings to the public, or has impact, for example in accident prevention, at little or minimal cost. Even in political circles there is therefore an intrinsic willingness to com- municate plausible explanations of ITS and turn them into concrete policy. Risks If the public and politicians are overwhelmed with unfiltered (and often English-only) information on ITS, they will understandably erect barriers to comprehension. If questions of meaning, the citizens’ interests and financial considerations are buried under too much technical gibberish, it becomes practically impossible to communicate about ITS. Challenges • The developments, opportunities and risks of ITS applications must be presented graphically, fairly and in a language that everybody can understand. It is only when the general public no longer feels out of the discussion that it will be willing to talk about ITS. For reasons of cost, but also because of their intrinsic proximity to the subject, presentations should made using mainly electronic means. The advantages of ITS should be presented using show- case applications (e.g. navigation systems in MPT, passenger information in PT). • In political venues, specific efforts must be made to seek or consolidate relations with experts in the relevant parliamentary groups, by providing them with information or with suggestions for parliamentary interventions. • When presenting ITS applications, it is essential always to highlight that they have what is often a very advantageous cost-benefit ratio compared to non-ITS solutions. The underlying message must be that it is better to connect than to construct. 37 10 anted: finance and economic W business models What models exist for the financing of ITS infrastructure and services? What models have been successfully implemented under what (political) conditions? What lessons can be learned for their application in Switzerland? The situation The complexity of the technological solutions and the player structure, with its widely varying levels of accountability, also make it hard to ­finance basic ITS infrastructure in particular but also ITS services. The user’s willingness to pay cannot be taken for granted, since a public service such as basic traffic information is expected to be free.of charge. Dealing with “public” data and with data from service providers (mobile telephone companies, insurance companies, car manufacturers, etc.) is often handicapped and requires technical solutions that also have fi- nancial repercussions. This makes it difficult to commercialize individualized ITS services. Appropriate business models tend to be lacking. Opportunities Appropriate financial solutions and business models contribute to the rapid breakthrough and success of ITS infrastructure and services. Risks Delays and obstacles to the development and implementation of beneficial infrastructure systems and ITS services Challenges • Obtaining an overview: How is the planning, implementation and operation of basic public ITS infrastructure financed? • What successful business models exist for ITS services? What are the conditions for their implementation? • What prerequisites and framework conditions have to be established in Switzerland for appropriate finance models? 39 The outlook Intelligent Transport Systems for Switzerland – Focus on the Future was drawn up by experts, interest groups and persons with an interest in the itsch platform. It is intended as a situation assessment and a basis for discussion of a subject that will gain in resonance in the coming years. Given the issue’s significance, and in view of the rapid pace of technological progress, it will be crucial to remain abreast of future developments. One step in that direction is the preparation of the new “ITS-CH ground transport guiding principles 2025/30.” The its-ch platform also attaches great importance to broad-based discussion and formation of opinion thanks to the cooperation of all the professionals involved and interested readers. Feedback? www.its-ch.ch 40 Imprint Published by: its-ch platform, secretariat Copyright: its-ch, November 2010 Editors: Kurt Amstad swissT.net / TBA ZH, editor-in-chief Lorenz Raymann Ernst Basler + Partner / SVI Stefan Brendel Ernst Basler + Partner Layout and printing: Danielle Lalive d’Epinay Reto Trachsel Miriam Werder Aegerter Ernst Basler + Partner Distributed by: Geschäftsstelle its-ch c/o VSS Sihlquai 255 8005 Zürich info@its-ch.ch www.its-ch.ch Picture credits: Retina Pictures, Bern