Focused on QUALITY January 2016 It’s 2016 and time to update you on Primary ITO’s quality and moderation systems. Providers with consent to assess against Primary ITO’s unit standards have a commitment to maintain quality management systems. This includes participating in moderation processes for their assessment material, procedures and outcomes. These requirements are set out in our current Consent and Moderation Requirement Plans which are available on NZQA’s website – www.nzqa.govt.nz Newsletter Content Primary ITO Update 1. Primary ITO Update 2015 was a year of firsts for Primary ITO Quality. 2. Consent and Moderation Requirements (CMRs) 4. Corporate Accounts Firstly, we embedded a range of moderation practices across our different sectors, bringing some of the best practices from across our merged ITO’s into our systems and processes. A range of quality assurance practices have been welcomed across all our sectors. This allows us to ensure quality remains flexible to our diverse sector needs. 5. Post Targeted Review of Qualifications (TRoQ) Development Update Secondly, to support this embedding, a large amount of work was done at the end of 2015 to tidy up our CMRs. Primary ITO had up to 12 at one point. These have now been merged into four. 6. Unit Standard Reviews Thirdly, we evaluated the impact our AgExcel quality mark is having on training and were pleased with the positive outcomes to date. However, we can do better. With this in mind we’re making some changes to AgExcel. 3. External Evaluation and Review (EER) 7. AgExcel 8. Literacy Language and Numeracy (LLN) 9. Schools and Trade Academy 10. Provider Moderation 2016 11. National Moderation Panel Exercise 12. Assessment Tasks 13. Non-Compliance with Moderation Activity 14. 2016 Clusters 15. Department of Corrections Moderation 16. 2015 Annual Moderation Report 17. 2016 Assessment Plan 18. Contact Details Fourthly, Primary ITO continues to expand its work in the schools area. Our Trade Academy continues to expand, we launched the Gateway packages to secondary schools across the country and we’re working with key Government agencies to look at school-to-work transition programmes. Finally, we embedded further internal professional development across Primary ITO. All field facing Training Advisers and support staff are in the process of completing their National Certificate in Adult Educational Training (NCAET), Level 4. A number of staff completed this qualification in 2015 with the majority wrapping up in early 2016. As always the work plan for this year is looking very busy. This will be a year of embedding many of the projects we started in 2015. We look forward to working with many of you throughout the year to ensure our sectors receive the training outcomes they deserve. Consent and Moderation Requirements (CMRs) The Quality team have been undertaking work to consolidate the quality systems across all Primary ITO sectors. As a result, the CMRs were revised to bring consistency in quality assurance and moderation, while retaining the requirements that are specific to the individual sectors. All providers with consent to assess against unit standards that sit within these CMRs were sent an email to notify them of the change. The CMR sectors have been grouped in ‘Processing’, ‘Growing’ and ‘Animal Care’ merged CMRs. Over time, the unit standards will be moved to one of these three CMRs and the original CMR will be phased out. By February 2016 Primary ITO’s CMRs will look like this: CMR ID 0033 (Processing) CMRs included 0123 0052 (Growing) 0018 (Animal Care) Sectors Seafood & Seafood Māori 0022 Dairy & Baking Yeasts 0033 Meat 0052 Agriculture 0032 Horticulture 0037 Sports Turf 0232 Primary Sector 0018 Equine & Greyhound Racing 0179 Water (Selected Domains Only) 0228 Animal Care 0079 (Energy and Chemichal Plant) External Evaluation and Review (EER) As a registered tertiary education organisation, Primary ITO must undergo an External Evaluation and Review which is scheduled for 2016. This is an NZQA managed, systematic evaluation of our educational performance in achieving relevant outcomes and our capability of self-review to improve on our performance. This will likely include contacting and interviewing our external stakeholders, industry partnership groups and other tertiary education organisations who we have a relationship with. Corporate Accounts The Corporate Accounts team is continuing to facilitate and support training and assessment. The main sectors include Meat Processing, Dairy Manufacturing and Seafood, as well as distinct sub sectors (i.e. Animal Product Examination and Seafood Retail). Workplace based training and assessment continues to be the main mode of upskilling and professional development of employees. Assessments for Food Processing unit standards are being reported by NZQA registered providers and there has been a conscious effort to include this in Primary ITOs quality support planning. For instance, a few Food Processing unit standards have been selected for the annual National Moderation Panel. The Quality team has facilitated Workplace Assessor workshops for consistency and professional development within the industry. The Quality team has also initiated visits for providers with a focus on Food Processing. These visits have been well received and beneficial in building relationships in terms of improving quality in assessment and moderation. In 2016, Clusters will be planned to account for assessment and moderation in this space. This transition will continue in 2016, in keeping with the Quality team’s holistic approach to quality support and assurance. Page 2 – January 2016 Post Targeted Review of Qualifications (TRoQ) Development Update Targeted Review of Qualifications (TRoQ) 2015 marked the completion of TRoQ for Primary ITO, with 34 qualifications approved in the year alone. This means Primary ITO has developed a total of 96 New Zealand qualifications throughout the process. Programme Development Following the completion of TRoQ, Primary ITO has been working on the development of programmes to meet the graduate outcomes of New Zealand qualifications. Programmes provide all the details of learning and delivery to ensure learners can achieve the new qualifications. Our approved Pastoral programmes will be rolled out soon and following this we will be working on gaining approval for four Horticulture programmes and their accompanying unit standards. Maintenance of National Agriculture Qualifications To ensure National Agriculture qualifications remain useable in the short term while providers transition to the New Zealand qualifications; the last date for enrolments has been changed from December 2015 to December 2016. The last date for assessment of these qualifications have also been extended for a year and range from December 2017 to December 2019, depending on the size of the qualification. Unit Standard Reviews Primary ITO is currently reviewing unit standards that align with the new qualifications. 426 new/revised unit standards were approved by NZQA in 2015. We will continue to review unit standards throughout 2016, focusing on those from the Horticulture domains. As unit standards are reviewed for each sector, the Education team will send out email notifications to providers inviting you to provide feedback via an online survey. Summary of 2015 unit standard approvals. Approval of 426 unit standards (revised or new). This includes: • • • • • • 39 Pastoral unit standards 15 Water unit standards 30 Equine unit standards 124 Dairy + Products Food Processing unit standards 24 Fellmongery + Leather unit standards 194 Meat unit standards Any questions about qualifications, programmes or the reivew of unit standards can be sent to educationteam@primaryito.ac.nz January 2016 – Page 3 TRIES ENDOR SE D ING • PRI MA TR RY AIN ING • PRIMA I ND US TRIES ENDORS ED AgExcel will no longer be awarded to education providers. Instead, individual tutors will be endorsed to deliver training programmes. Endorsement at the tutor level will give greater assurance to industry that the quality of training delivered is exceptional. US AIN AgExcel, Primary ITO’s quality mark, is changing to ensure learners in the primary sector receive the best quality training possible. D IN TR The AgExcel Quality Mark is changing RY AgExcel Tutors awarded the quality mark will be able to distinguish themselves as leading tutors who meet the quality standards industry demand. We will be changing the name of the quality mark to ensure it is relevant to all primary sectors and redeveloping the existing AgExcel website. The change will affect all Primary ITO’s current contracted education providers and the tutors who work for them. It will also affect all tutors who contract directly with Primary ITO. Why are we making the change? Primary ITO currently manages and administers the AgExcel quality mark on behalf of our industries. We are making this change because the delivery of learning by tutors is critical to the overall training experience. Tutor endorsement will bridge the gap between the basic quality assurance standards currently in place and the delivery of training and education that meets industry requirements. We also want to recognise the skills and knowledge of tutors in the learning process. What criteria will the quality mark be assessed against? In order to secure the tutor quality mark a tutor must meet a rigorous set of quality assurance criteria. Tutors will need to be entertainers (without crossing the line), display a high level of technical and industry knowledge, be able to recognise learners experience levels and be adaptable to deal with learners learning difficulties. Above all endorsed tutors must be able to engage and inspire learners. The combination of these factors will mean training delivered by AgExcel endorsed tutors adds value to the learners’ experience, teaches them what they need to know, and raises the quality of skills and knowledge in the industry. Endorsed tutors will be provided with ongoing mentoring and support, professional development opportunities and access to industry best practice resources. They will be reviewed annually to ensure they remain industry relevant and engaging. AgExcel will ensure that tutors are given every opportunity to provide the highest quality learning experience to trainees. Contact us at info@agexcel.co.nz for more information. Page 4 – January 2016 Literacy Language & Numeracy (LLN) New Personnel Since the last update there have been two staff members join the Literacy and Numeracy team. These appointments reflect the importance that Primary ITO places on literacy and numeracy and our recognition of the need to dramatically improve learners foundation skills. Using Mentors Primary ITO’s stable of mentors are a very valuable resource. We see that tutors are a key factor in the effective use of mentors to make a difference and improve the learner success rate. There are a number of ways that tutors can be actively involved in the mentoring programme: • Recommend to learners that they use a mentor. • Encourage people in their networks that they volunteer to be a mentor. • Consider being a mentor themselves • Have a mentor in your classes – the mentors can assist in class and serve as another pair of hands. Many of our mentors support learners in a one-to-one relationship, but the most effective use of mentors is their attendance at study evenings. Study evenings can attract up to 20 learners and often result in 20–30 assessments being completed. All Tutors are Literacy and Numeracy Tutors Tutors are the most important link in the process of improving learners literacy and numeracy skills. Most tutors will not have been employed on that basis, but we all have to be part of the solution if literacy and numeracy skills are to improve. We can all assist learners to improve their reading, writing and numeracy skills in a number of simple ways: • Recognise that we all have some level of literacy and numeracy issues and that we all need to grow our skills in this area. • Accept that many of our learners have reading, writing and numeracy problems and that they are most often not down to low intellect. • Resist the temptation to ignore the problem and pretend that reading and numeracy are not important. • Attend professional development sessions to grow your skills in literacy and numeracy. • Have short sharp quiz activities that focus on numeracy, spelling and reading tasks. The Literacy and Numeracy Demands of Higher Level Learning Recently Primary ITO commissioned a research project in conjunction with Ako Aotearoa, the National Centre of Teaching Excellence in the Tertiary Sector. The research looked at the literacy and numeracy demands of higher level training and was initiated from concerns and observations that learners right up to diploma level have literacy and numeracy deficits. The findings can be summarised by the following: • There is limited knowledge and understanding of LLN issues in some of our stakeholders, and in our training providers. • Many providers have not engaged in any LLN training for their staff. • There is not a common understanding in the sector of what constitutes LLN success. • Low LLN skills does pose a significant barrier to increasing the number of higher level qualification completions. • For success LLN needs to be built in – not bolted on. • Embedding LLN into programmes improves the likelihood of retention and success. • Within the sample of learners at level 4 Production Management and Diploma classes there was a large number of low ALNAT scores. January 2016 – Page 5 • Learners above level 4 are not normally assessed using the ALNAT. • This project recommends that all learners are assessed using the ALNAT right up to diploma level. This will provide a common baseline. • The researcher observed a stigma by learners on account of their LLN deficits. • Many tutors report that they have “minimal understanding and experience in how to integrate LLN into their teaching and course materials”. • There is a dichotomy of views about whether LLN is an issue for learners. Some tutors saw it as a major problem. Other tutors were unaware of the LLN challenges of learners. Literacy and numeracy challenges that learners face when completing level 2, 3 and 4 courses do not magically disappear when they move onto higher level training. National Research Project that looks at Dyslexia in Industry Training and Tertiary Education Primary ITO has received the results of a small research project that examined the effectiveness of Primary ITO’s wrap-around support programme to assist dyslexic learners. The results have attracted world-wide interest because little is known about how best to support dyslexic employees in the workplace. Primary ITO has been invited to present the findings at an International Dyslexia Conference at Oxford University in March 2016. This project has led to a major research project that will be carried out over the next two years. The new project will involve Primary ITO’s providers and tutors. The outcomes will inform tutor practice into the future. The LLN enriched Milk Harvesting Qualification The Government places a high priority on the number of people having NCEA level 2. This is a worthwhile goal because it future proofs the workforce for higher level qualifications. Primary ITO strongly endorses the Government’s position. However many of our learners left school without this qualification. In the majority of cases the learner does not have the necessary literacy and numeracy requirements. We have recently developed a process whereby learners taking the new Milk Harvesting qualification can do extra contextualised literacy and numeracy tasks to complete the literacy and numeracy requirements and complete their NCEA. Our experience is that learners value the opportunity to receive their NCEA qualification. We strongly encourage our tutors to support and endorse this initiative. It is our intention to develop a similar enriched programme to support learners in other sectors as well. Schools and Trade Academy Schools Schools continue to be an essential part of the work that Primary ITO is involved in. Trade Academy This continues to grow and be the flagship of our work with schools. We now have 37 schools involved with a total of 500 funded places as well as supporting a significant number of non-funded places. The outcomes continue to be very positive. During 2015 Horowhenua College, Otaki College, Te Waha o Rerekohu and St Kevins College became involved. Gateway A series of Gateway Packages were trialled in 2015 with 35 packages being bought by schools throughout New Zealand. There was a major launch at the recent CATE Conference in Palmerston North. Gateway packages each have a minimum of 20 credits that include both theory and practical application, with learning reinforced by industry work experience. Packages cost $600 each. Page 6 – January 2016 They are being offered in the following sectors: • Agriculture – Dairy, Fencing, Sheep/Cattle/Deer • Aquaculture • Equine • Horticulture – Amenity Horticulture, Arboriculture, Floristry, Fruit Production, Nursery Production and Viticulture • Wool – Wool Handling and Shearing Details are available on Primary ITO’s website or you can contact Paul Bau directly on (027) 703 6329. SWITCH – Structured Transition from School to Work SWITCH is a structured transition from Year 13 to employment and is being piloted with several schools in 2016. Learners will be enrolled both at school and in employment with the strong expectation that they will be fully employed the following year. For further details contact Derek McCullum on (029) 770 2855. Career Prospectus We have refined our Career Prospectus “Land the Best Job on Earth” which is available to order on Primary ITO’s website. The prospectus details many of the careers in the primary industry and details what can be expected for each type of career. For all school matters, feel free to contact Derek, Paul, Emma or Judi of the School team at 0800 20 80 20. Provider Moderation 2016 Each year Primary ITO undertakes to visit and interview a sample of Providers with consent to assess. Those selected for a visit will be advised of the visit at the beginning of the year by letter. A team of moderators, a pair of moderators, or an individual moderator will conduct the visit depending on the amount of assessment being undertaken and the nature of the unit standards being assessed against. The intention of the visit is to ensure that moderation outcomes from Clusters and Moderation Panels are actioned, and to observe the provider’s engagement in Primary ITO’s National External Moderation System. The visit is intended to sample assessment practices and assessor decisions in relation to theory and practical unit standards, to provide support and guidance for training delivery and assessment against Primary ITO unit standards, and to foster a partnership between Primary ITO and the consent to assess provider. Feedback will be provided in a report and any actions to bring about compliance with moderation requirements will be identified. January 2016 – Page 7 National Moderation Panel Exercise Each year the National Moderation Panel moderates a sample of unit standards. Prior to each Panel we request a report from NZQA which shows us which providers have assessed and registered credit during the past two years against the unit standards selected. We use this information to send out requests for providers to supply their assessment material. The National Moderation Panel exercise will be held on 18, 19, 20 May of this year and will be moderating assessment material (Assessment Tool, Marking Schedule & three (3) scripts) for the following unit standards: Unit Title 16 Describe pasture plants and production, and ways to Farming Skills optimise pasture growth and utilisation 3 5 18 Demonstrate knowledge of animal anatomy and physiology Farming Skills 3 4 16316 Explain safe work practices for working at heights within the dairy industry Dairy Workplace Health and Safety 3 3 19851 Describe the biology of a fin fish Aquaculture 3 5 20560 Grow nursery crops in containers Nursery Production 3 10 21218 Operate and maintain powered orchard machinery Fruit Production 3 10 22208 Select and plant plants in landscape work Landscape 3 5 20530 Demonstrate knowledge of weeds, pests, diseases, and disorders of amenity turf areas Sports Turf Weeds and Pests 3 10 21468 Demonstrate knowledge of energy and chemical plant pollutants and their control measures Safety and Legislation for Energy and Chemical Plant 3 5 21392 Evaluate performance and opportunities for an agribusiness, and present findings in a report Agribusiness Management 6 25 27215 Prepare to apply, and apply, agrichemicals using hand held equipment Plant Pest, Weed, and Disease Control 2 5 21563 Demonstrate knowledge of the HSNO Act, and NZS 8409:2004 for the use of agrichemicals Plant Pest, Weed, and Disease Control 3 5 27216 Prepare to apply, and apply, agrichemicals using motorised equipment Plant Pest, Weed, and Disease Control 3 4 Page 8 – January 2016 Domain Level Credits When submitting material to the Panel please ensure it reaches us by the due date as there is a lot of preparation work that needs to be carried out before the Panel convenes. We allow providers between 4-5 weeks notice of the National Moderation Panel exercise which should be plenty of time for you to collate the requested material and send it to us by the due date. Invitation to Observe the National Moderation Panel Exercise We would like to extend an invitation to persons who are involved in assessing unit standards to express your interest in attending and observing one day of the National Moderation Panel exercise in May. Observation at this exercise will provide you with the opportunity to share in the moderation process that leads to moderation outcomes and reporting back to providers. If you are interested in observing one day of the National Moderation Panel exercise please express your interest to Karen Thomson – karen.thomson@primaryito.ac.nz Provider Assessment Material Moderation Requirements for Providers To facilitate national consistency, Primary ITO’s Quality team will request samples of assessment material and learner scripts from Providers with consent to assess for selected theory unit standards once yearly. A panel of moderators will be convened to moderate assessment material and student scripts. Providers with consent to assess for multiple sites must provide samples from each site. Where available, the learner scripts supplied should be those with borderline assessment decisions where credit was and was not awarded. The National Moderator will report the outcomes of moderation to the Providers with consent to assess. Assessment material that does not meet the national standard will be required to be resubmitted by a specified date for approval before it can be used again. Note: Primary ITO encourages providers to keep a sample of assessments/scripts for a minimum period of two years in case these are called up to be moderated at future National Moderation Panels. Assessment Tasks Primary ITO has a number of assessment tasks available for consent to assess providers to use. These assessment tasks are free and available in PDF format via an agreement and then once processed can be accessed via www.primaryito.ac.nz This will give providers access to all the assessment tasks listed on our website. Access includes any updates to assessments and any new assessments that we develop. Primary ITO strongly recommends that providers use our assessment tasks where they are available for the unit standards they are delivering. Should you require any further information please do not hesitate to contact us at product@primaryito.ac.nz Non-Compliance with Moderation Activity Primary ITO will continue to monitor non-compliance with our moderation requirements. Any identified noncompliance will result in a letter informing you of what corrective action can be taken. We are willing to work with those involved to ensure a positive outcome. However, on-going non-compliance will result in further action being taken. January 2016 – Page 9 2016 Clusters The focus of Clusters is on professional development for tutors/assessors, sharing of information and ideas, networking, discuss methods used for practical and theory assessments and undertake some moderation. We also have guest industry speakers. These Clusters are facilitated by a Primary ITO Quality Support member who will update attendees on Primary ITO activities. Primary ITO expects consent to assess providers to participate in these Clusters – 2016 dates are confirmed as: Region (Cluster) First Cluster Date Second Cluster Date Northland Thursday, 2 June Wednesday, 9 November Auckland Tuesday, 31 May Thursday, 3 November Bay of Plenty Wednesday, 1 June Tuesday, 8 November Waikato Thursday, 26 May Thursday, 27 October Taupo/Rotorua Friday, 20 May N/A Gisborne/Hawkes Bay Friday, 27 May Friday, 28 October Taranaki Wednesday, 18 May Friday, 4 November Central Districts Wednesday, 13 April Tuesday, 20 September Wellington Thursday, 15 September N/A Nelson/Marlborough Friday, 9 September N/A West Coast Thursday, 17 March N/A North Canterbury Tuesday, 12 April Wednesday, 14 September South Canterbury Tuesday, 10 May Wednesday, 19 October Dunedin Thursday, 8 September N/A Central Otago Thursday, 15 September N/A Southland Friday, 20 May Thursday, 27 October Industry – ANTECH Thursday, 27 October N/A Industry – Equine Thursday, 7 April N/A * For information on the unit standards being moderated at these Clusters please contact the Quality team. Details (e.g. venue, agenda, unit standards) about each Cluster will be sent to all providers expected to attend in that region six weeks prior to the Cluster. To ensure that you attend please make note of the date of your region’s Cluster in your calendar. If there is anything you would like to see or people you would like to hear from at these Clusters please let us know. If you are able to help out with a venue (a chance to show your organisation to other providers) and help organise catering in your region please contact us via email at quality@primaryito.ac.nz we would love to hear from you. Requirement: All Providers with consent to assess need to attend at least one Cluster per year. Note: Primary ITO encourages providers to keep a sample of assessments/scripts for a minimum period of two years in case these are called up to be moderated at Clusters. Department of Corrections Moderation The Department of Corrections is facilitating primary industries training in the majority of their correctional facilities throughout New Zealand. Primary ITO is working in association with the Department of Corrections by providing training and assessment resources as well as undertaking moderation. In 2015 members from Primary ITO’s Quality team visited every facility and undertook site visits. As part of the process we met with management, trainers, verifiers and workplace assessors to provide professional development, updates on the TRoQ and support good assessment practice. In addition to this, we also ran a Cluster in each of the Department of Corrections regions. Going forward Primary ITO will continue to run Clusters for professional development and moderation purposes. Page 10 – January 2016 2015 Annual Moderation Report All providers that have consent to assess scope against Primary ITO subfields, domains and/or unit standards are required to complete and return an annual moderation report each year. The report will cover moderation activities undertaken by the provider in the previous year. The Annual Moderation Report is for the provider to summarise their engagement with Primary ITO’s National External Moderation System. It includes attendance at Clusters, and actions taken by the provider to bring their assessment material and assessor decisions into line with the national standard following National Moderation Panel feedback where minor improvements were required as opposed to resubmission of assessment material. Your report also enables us to record compliance with moderation requirements and report to NZQA as described in our Consent and Moderation Requirements (CMRs). 2016 Assessment Plan Each year Primary ITO requests consent to assess providers to submit an outline of their assessment plan for the following year. The plan includes: • A list of domains and/or unit standards to be assessed during the year; and • A brief description of how the unit standards are integrated within the programme and the assessment process to be used. Your report also enables us to record compliance with moderation requirements and report to NZQA as described in our Consent and Moderation Requirements (CMRs) and plan moderation activities for the coming year. Note. We are still awaiting a few outstanding 2015 Annual Moderation Reports and 2016 Assessment Plans so if you still have not yet completed this please complete ASAP. January 2016 – Page 11 Quality Support Team’s contact details Quality Support Team email: quality@primaryito.ac.nz Andrew Donohue – Quality Manager Karen Thomson – Quality Consultant Andrew’s role includes overall responsibility and management of the organisations Quality Assurance functions including internal and external quality requirements, AgExcel and liaising with key government and industry stakeholders around quality issues. Karen ensures that our quality processes are managed effectively. Karen manages all moderation activities, providers seeking consent to assess, AgExcel endorsement and activities, organises assessor training workshops and any moderation/quality enquiries. andrew.donohue@primaryito.ac.nz karen.thomson@primaryito.ac.nz Phone: (04) 381 7821 (DDI) Phone: (04) 381 7830 (DDI) Alastair Gordon – National Moderator Wikeepa Rewharewha – Quality Adviser Alastair’s role is to ensure that Primary ITO legislated and mandated Standard Setting Body functions are met. This includes undertaking internal and external moderation activities. Wi supports the team in meeting its internal and external quality requirements, engagement with NZQA, other ITOs and applicable providers, and assists in quality assurance functions within Corporate Accounts. alastair.gordon@primaryito.ac.nz wikeepa.rewharewha@primaryito.ac.nz Phone: (09) 970 1342 (DDI) Phone: (04) 381 7844 (DDI) John Troutbeck – Education & Quality Specialist Chloe Pratap – Administration Assistant John Troutbeck monitors the provider performance evaluation process and looks after provider queries and concerns. He also assists the Education team and offers quality assurance support to providers. Chloe provides administrative support to the Quality Support team and is responsible for the organisation of Clusters throughout the country. john.troutbeck@primaryito.ac.nz Phone: (04) 801 4573 (DDI) chloe.pratap@primaryito.ac.nz Phone: (027) 481 0873 Yvette Palmer – Senior Administrator Quality Experts/Moderators Yvette works with the apprenticeship administration and provides internal audits of the Training Agreements and NZA’s, as well as assisting with migrant qualification letters. The Quality Support team is also supported by a group of Quality Experts/Moderators who assist with Primary ITO’s internal and external moderation activities. yvette.palmer@primaryito.ac.nz Phone: (03) 357 1667 (DDI) Trade Academy/Schools team include: LLN team include: • Derek McCullum – School Liaison Manager • Mike Styles – Literacy & Numeracy Adviser • Paul Bau – School Relationship Facilitator • Sarah Searle – National Literacy & Numeracy Assessment Coordinator • Emma Gardiner – School Relationship Facilitator • Judi Fleck – Schools & Quality Facilitator • Marianne Farrell – National Literacy & Numeracy Coordinator Primary ITO Head Office PO Box 10383, The Terrace, Wellington 6143, Level 2, ITO House, 180-188 Taranaki Street, Wellington 6011, Telephone: (04) 801 9616, Fax: (04) 801 9626, www.primaryito.ac.nz, 0800 20 80 20 Page 12 – January 2016