APCOA PARKING AG HEADQUARTERS P. O. BOX 23 04 63 70624 STUTTGART-AIRPORT TEL +49 (0)711 94791-0 FAX +49 (0)711 94791-59 www.apcoa.eu APCOA – THE FUTURE OF PARKING 06 07 08 09 14 15 16 17 20 21 22 23 24 25 26 27 28 29 AB O FU UT TU AP RE CO -F A AC IN G EN AP IN CO TE A RN AT I ON AL KN W OW HA -H TW O EC WP AN OR DO TFO FO LIO R AN YO D AP U SE RE CO RV SI CO A C IC GN GN A E R AT IT P UR IO AR E NW KD IT ES H IG IT N S OW N CU AL ST W OM AY E S R A SE SY R M VI PA CE TH ET IC EA R SA L CA E M SP PA R IG OM NS O AN TIO D N CO OP ER AT AD IO AP VA NS CO NT A AG AT ES A GL AN CE TE RP SU RI SA ST SE AN VIN AIN D G AB E- E N I L M OB ER IT Y IL GY, IT C Y AR SH AR IN D G PA IGIT TH RK AL I I E IN NG SAT TE IN IO RN TH N ET E AG E OF A “CONSUMERS ARE CHANGING THE WAY THEY TRAVEL AND APCOA IS MOVING WITH THE TIMES.” FRIEDRICH SCHOCK Chief Executive Officer (CEO) of APCOA Parking AG VO Re LK gi MA on R al SC M H an O ag TT er Ce nt ra HE l M NK AP ana DE g CO in BR A gD U Pa i IN rk rec in to g Ne r de rla AN nd D Vi E Eu ce M RS T ro Pa ana JER rk gi NB Sv ng ER en D i G sk rec a to r JA Re ME gi S T on O al AL M an ag er Ea st DO Re TT gi . A on R T al U M RO an B ag EN er I G So NA ut h CH Re RI gi ST on O P al H M ER an P ag UL er L E W N es AR t Re NE gi M on O al LD M EN an ag er No M rth A M CI AP ana EJ Z CO gin AW A gD A Pa i DZ rk rec K I in to g Po r lsk JE a M S US a AP na SA CO gin LI A g D NE Pa i RO rk rec in to g Es r pa ña PE He TE Sa ad R S le of C H s & In N E B u ter C K sin nat es ion s D al ev el op m en t BO M LI an LI Eu ag EQ ro in U Pa g I rk Dir ST Sv ec en tor sk a DR Ch . M AP ief AR CO Op C A A- er ND Gr ati R ou ng É M p Offi IC ce H A r( CO O) RA Ch LF B i A P ef E CO Fin ND A- an ER Gr ci ou al p Offi ce r( CF O) LU Re C V gi ER on D al UY M CK an T ag er Be ne lu x FR Ch IED AP ief RI CO Ex CH A- ecu SC Gr ti H ou v e O C p Offi K ce r( CE PE O) M RM a Eu na OE ro gin SG Pa g rk D i A A R D e rec D nm to ar r k NE M IL an CU AP ag N CO in NI A g D NG Pa ir H rk ec A M in to g r Ire la nd ANS E M Y T I L I MOB – E F I L F O Y QUALIT RESS AND PROG APCOA – A FUTURE-FACING ENTERPRISE As Europe’s leading car park management compa- ny, we know that the key to future success lies in accepting new challenges and consistently imple- menting fresh solutions. By saving energy, car sharing, digitalised route planning or reducing the amount of traffic looking for somewhere to park, we find you sustainable solutions. Every day, all over Europe we work to make sure your parking facility is still profitable tomorrow! 06 07 THE F O G N I K TAL E CO2 DEBAT SIMPLE – BECAUSE WE ARE RESPONSIBLE FOR OUR ENVIRONMENT WHY WE FOCUS ON SUSTAINABILITY APCOA manages parking areas that use resources LED lighting and special sensors on ticket machi- efficiently. We save on the usage of conventional nes make it possible to reduce their average ener- energy wherever possible and actively seek out and gy consumption by over 70%. At airports, we use promote the use of alternatives. For example, we fuel-efficient shuttle buses to minimise our carbon only install systems with low energy consumption emissions. We keep abreast of modern technologies and reduced environmental impact. and developments to enable us to react promptly and quickly to new demands. 08 09 CAR C I R T C E L THE E IS HERE WHY APCOA IS BEST FOR ELECTRIC CARS SIMPLE – BECAUSE THEY CAN CHARGE WHILE THEY PARK Electric cars are here, and APCOA is ready! We currently face: short range and long charging times. equip our parking areas with charging stations Together with energy companies, we are work- so customers can charge their cars while they do ing to develop the “filling station of the future”. their shopping. In this way, APCOA helps to solve Another good reason to park at APCOA! the two main problems that owners of electric cars 10 11 N G, BORROWI G: N NOT BUYI NG I CAR SHAR SIMPLE – BECAUSE IT BENEFITS YOU, US AND OUR ENVIRONMENT Car sharing is becoming increasingly popular, because while many people still want the convenience of driving a car, they don’t necessarily want to own one. Car sharing vehicles are changed frequently and are on the road a lot – much more than privately-owned cars. They also need more parking spaces that are available at short notice. And car sharing companies need fixed slots where the vehicles can be picked up. Demand is growing steadily and the growth rates speak for themselves - 20%! APCOA cooperates with national and regional car sharing providers, and can offer special conditions for long-term parking spaces in designated areas. WHY WE WELCOME CAR SHARING 01 12 02 13 LES A S G N I W GRO O THANKS T CE E-COMMER SIMPLE – BECAUSE TODAY‘S CUSTOMERS INCREASINGLY SEARCH AND BOOK ONLINE WHY THE INTERNET IS HUGELY IMPORTANT FOR YOUR CAR PARK Whether calculating the route on their sat nav, They are registered in Google Maps and automati- booking their parking on a PC or looking for the cally programmed into all navigation systems that use nearest car park on a mobile, today’s drivers have material provided by map manufacturer NAVTEQ. already gone digital. As a result of consistent search engine optimisati- People who know where they’re going get there on, as well as self-established “online marketplaces direct, save no end of time, fuel – and frazzled ner- for parking spaces” and booking platforms, we’re ves – thanks to not having to search for a place to quick and easy for parking customers to find. park. That’s why we are continuously optimising the digital locatability of APCOA car parks. 14 15 AIRPORT CITY-/SHOPPING CENTRES FAIRS, EVENTS, CONFERENCE PARK & RIDE ON-STREET HOTELS HOSPITALS ICE – V R E S R U O ESS C C U S R U YO SIMPLE – BECAUSE WE KNOW THE WORLD OF PARKING INSIDE-OUT Satisfied parking customers are the best evidence of what we stand for – stea- in-depth location study and design a comprehensive business concept tailored dily growing profits and long-term economic success for the investor. Which is to your needs. why we do everything we can to ensure your customers have a positive parking experience – and keep coming back. WHY IT’S WIN-WIN WITH APCOA For you, it’s important to know that we are happy to manage your project right from the planning and construction phase. This can be an advantage when You can rely on us. We have more than 40 years of expertise when it comes to dealing with planning authorities, speeds up processes and saves both time parking profiles, price acceptance, facility and property management. Whether and money. However, we can also optimise existing facilities with the help of airport or city centre, green-field site or multi-storey car park, we conduct an modern technology and targeted marketing initiatives. 16 17 AIRPORT CITY CENTRES SHOPPING CENTRES FAIRS MANY RS – CUSTOME NER ONE PART WE ARE THE EXPERTS ... PARK & RIDE ON-STREET HOTELS HOSPITALS ... IN ALL MARKET SEGMENTS FAIRS, EVENTS AND CONFERENCE CENTRES: The most important task here is ON-STREET PARKING: On behalf of the local authorities, APCOA assumes res- making sure that large volumes of traffic can be directed smoothly at peak times ponsibility for installation and supervision of Pay & Display machines on pub- without creating jams and hold-ups. APCOA keeps things moving at many major lic roads, supervises parking compliance and also deals with the collection of venues, including the SI-Centrum Stuttgart, Fiera di Milano, Allianz Arena Mu- fines and towing and impounding vehicles. APCOA always comes up with a solution – even where investments for a costly AIRPORT PARKING: This encompasses a wide range of demands including short- renewal of technical systems or building renovation can’t always be financed from and long-stay parking, business and holiday parking and parking for ‘meeters and your own funds. With documented processes and controls, we ensure compliance greeters’. Do you need shuttle bus management, or security parking? No problem with standards and financial transparency at all times. for APCOA: we manage 30 of the largest airports in Europe, including London Hea- PARK & RIDE: APCOA has been leading the way in linking private and public international hotel chains place their trust in APCOA. We manage parking at the throw, Oslo Gardermoen, Berlin Schönefeld and Milan Malpensa. transport in an environmentally friendly way and developing some of Europe’s Marriott Warsaw, Hilton Heathrow, Taschenberg Palais Dresden. The ongoing review and adaptation of processes and technologies guaran- nich and the new Messe Stuttgart. largest Park & Ride facilities since the very beginning! HOTELS: A hotel’s car park is its visiting card. That’s why nearly all of the big tees the sustainability of your parking facility, regardless of which market CITY CENTRES & SHOPPING CENTRES: APCOA offers city travellers and shopping segment you operate in. These are: guests well-maintained and centrally located parking facilities with direct access well organised. No problem – we also provide additional sources of revenue to shopping and city centres. through tried-and-tested pricing systems. HOSPITALS: Here the challenge is ensuring that scarce parking spaces are 18 19 NT E G I L L E T N I SIGN E D K R A P CAR SIMPLE – BECAUSE PEOPLE CHOOSE YOUR CAR PARK Rapid and intuitive way-finding in parking facilities is important to drivers and pedestrians alike. With the help of clearly designated areas, we create easily recognisable zones. Clear markings, WHY YOU BENEFIT FROM APCOA DESIGN cleanliness, well-signed pedestrian walkways and bright lighting, all reassure the customer that APCOA thinks of everything. The signage in our parking facilities is easy to read, even from a distance. And because we know that people memorise words like “Paris” and “Eiffel Tower” better than letters, the guidance system in APCOA car parks uses the names of major cities and their typical landmarks, combined with a distinctive colour. 20 21 A R O U N DK T H E - C LO C I T Y L AVAILABI WHY CUSTOMER SERVICE IS IMPORTANT SIMPLE – BECAUSE QUALITY SERVICE MAKES CUSTOMERS COME BACK That applies just as much to you as our contractu- At all our multi-storey car parks and parking spaces, al partner as to parking customers on-site. If the you’ll find either a contact person on-site or our service is accommodating, people feel assured and emergency telephone hotline for direct assistance - safe. That’s why we are permanently available to whatever the problem. answer all your questions. 22 23 I AM R A VO U C H E HOW WE FILL YOUR CAR PARK SIMPLE – WITH SPOT-ON PROMOTION APCOA’s marketing campaigns and advertising con- with APCOA” - regular customers are also happy to cepts have only one goal: to encourage customers to receive a fuel discount at the nearby service stati- come back. That’s the key to your business success. on, or a voucher they can use on their next trip to As well as long-term sales promotion activities, such the shopping centre or offset against their next car as cooperation agreements with car sharing schemes repair bill. We also look to cooperation agreements or filling stations and distributors, we also develop, to ensure continuous capacity utilisation: for examp- plan and coordinate short-term promotions. le, car sharing scheme members can book special Through partnerships and the selective combination APCOA long-stay offers via the scheme’s website. of parking tickets and vouchers, it’s not just new park- Through joint campaigns with daily newspapers, we also ing customers who find a “better world of parking raise positive public awareness for your parking facility. 24 25 WHY APCOA IS THE RIGHT PARTNER TS I F E N E B L AL CE N A L G A T A PROFITABLE MANAGEMENT > Profit maximisation CUSTOMER ORIENTATION > Customised solutions > Cost leadership > Around-the-clock availability > Price optimisation > Focus on customer satisfaction > 40 years of experience INNOVATIVE STRENGTH > A leader in the application of parking technologies > Ability to integrate new and advanced technologies RELIABILITY > Financial security, backed by a strong investor > Purchasing power, active Europe-wide > Experience in 17 countries INTERNATIONAL EXPERTISE > International exchange of experience and knowledge > International benchmarking THE APCOA BRAND APCOA STAFF > High level of brand awareness > Well networked in local markets > Well thought-out car park > Experienced and highly design with distinctive branding (corporate architecture) > Strong Internet presence dedicated SERVICES PROVIDER > APCOA is exclusively an operator – and is not in competition with its lessors > Extensive expertise in a wide variety of business segments > Sustainable management 26 27 8 WHERE APCOA HAS A NAME 10 NAL O I T A N R E INT S LOCATION 1 GERMANY APCOA Autoparking GmbH www.apcoa.de 6 BELGIUM APCOA Belgium N.V. www.apcoa.be 11 CROATIA APCOA d.o.o. www.apcoa.hr 2 AUSTRIA APCOA Parking Austria GmbH www.apcoa.at 7 POLAND APCOA Parking Polska Sp. z o.o. www.apcoa.pl 12 SWITZERLAND APCOA Parking Switzerland AG www.apcoa.ch 16 TURKEY APCOA Parking Turkey www.apcoa.com.tr 3 UNITED KINGDOM APCOA Parking (UK) Ltd. www.apcoa.co.uk 8 NORWAY EuroPark AS www.europark.no 13 IRELAND APCOA Parking Ireland Ltd. www.apcoa.ie 17 HUNGARY APCOA Parking Hungary www.apcoa-parking.hu 4 ITALY APCOA Parking Italia S.p.A. www.apcoa.it 9 DENMARK EuroPark A/S www.europark.dk 14 SPAIN APCOA Parking Espana S.A. www.apcoa.es 5 NETHERLANDS APCOA Parking Nederland B.V. www.apcoa.nl 10 SWEDEN EuroPark Svenska AB www.europark.se 15 GREECE APCOA Parking Hellas E.P.E. www.apcoa.gr Together with its national branches, the international APCOA Group runs more than 1.3 million parking spaces at over 5,700 parking sites in major economic regions. In Norway, Sweden and Denmark the company operates under the name of EUROPARK. 9 As a specialist in professional parking management, APCOA has gained more than 40 years 13 of experience in the market. 7 3 5 6 1 2 17 12 4 11 16 14 15 28 29 SEE YOU AGAIN SOON AT APCOA – DRIVE CAREFULLY! 01 02