Nailing A Jelly to the Wall:
The Art and Science of
Facilitation
JULIA MENAUL BA(Hons)
Fellow CIPD, FITOL
Individual & Organisational
Facilitation
Introductions
•Say hello & Introduce
yourself
•What do you want an
answer to tonight? E.g. As I
facilitator how do I……..?
What we will cover tonight.
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What is facilitation?
What is your role in relation to the group? –
The Burger Model
What should you be doing exactly when
you are facilitating?
The three steps of Group Facilitation
Heron’s 6 Category Intervention model
Answers to your questions
Nailing Down the Jelly
A Definition of
Facilitation……………?
From the Latin “facilis”
meaning “to make easy”
What should you be doing when
you are facilitating?
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The Burger Model
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The Three Area of Group Facilitation
The Burger Model
Task – What type of
things might these be?
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Method/Procedure- What is this? What
do you methods do you use?
Process (Facilitation)- What is this
about? As facilitator what are you
doing here?
The Role Facilitator
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To get things started and time keep (you don’t have to be
the scribe!)
Context for work
Move things on & involve non contributors
Summarise where group is up to
Mediate if it goes off track or gets “tricky”
Ask questions to unblock
Encourage people to talk and not stifle disagreement
Not to get too personal;/involved
Treat people as adults who have responsibility
Initiate closure with summaries, reminders of group
decisions
Check out agreements made and what happens next
3 Key Areas for Group Facilitation
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2.
3.
Self knowledge and ability to manage self
Knowledge of people and processes
(models and theories to make sense of
things)
Skills for intervening (what to say and do
and how to do it well)
John Heron’s 6 Category Intervention
Model
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Authoritative
Interventions
Prescriptive
Informative
Confronting
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Facilitative
Interventions
Catalytic
Cathartic
Supportive
What is your facilitation
preference?
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Go and stand next to the intervention category
style you think is most like you most of the
time.
Discuss with the others standing there, what
are the advantages of this style for you?
Now move to the category style that you
consider your biggest challenge & discuss what
would you need to learn to become confident
and competent in using this style of
intervening?
Review & Action Planning
What is your “take away”
from tonight?
www.sparkcoachingandtraining.co.uk
01785 603726
julia@sparkcoachingandtraining.co.uk
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