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Managing Workforce Training –
Get the Most with the Minimum
A blended solution for the Advanced
Manufacturing sector
August 04, 2011
Presented by
Dr. Eric Roe, Employ Florida Banner
Center for Adv. Manufacturing,
Polk State College
Glenn Goonis
Advanced Manufacturing TBL
Initiative, Hillsborough Community
College
Copyright 2011 The Board of Regents of the University of Wisconsin System
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27th Annual Conference on Distance Teaching & Learning
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Background
In 2006, US DOL ETA launched the Technology-Based
Learning (TBL) Initiative.
Seeking to “expand access to training resulting in an increased
number of workers trained, particularly in high-growth,
highdemand occupations, and to meet the needs of industry for
skilled employees. “
Defined TBL as: “learning that takes place via some form of electronic
technology, typically a computer, with materials accessed over the Internet or via
CD-ROMs, or on a particular computer or group of computers in a computer lab.
TBL is essentially synonymous with several other terms in common usage,
including e-learning. Practically speaking, TBL is becoming increasingly
inseparable from the Internet, but in a strict sense TBL is broader and more
inclusive than terms referring to learning that occurs via the Internet, such as
online learning.”
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27th Annual Conference on Distance Teaching & Learning
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Background
June 2008, ETA released a Solicitation for Grant
Applications (SGA) to provide $10 million in funding
for TBL projects throughout the country.
January 2009, ETA awarded funds to 20 grantees in 16 states to
develop and implement TBL projects over a three-year period.
Sector
# of Awards
Health Care
9
I.T.
5
Adv. Mfg. / Robotics
2
Construction
1
Energy
1
G.I.S.
1
Transportation
1
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The Numbers
21 - 11 - 10 - 2
21% of Global Mfg’d Goods
11% of US GDP
10% of the US Workforce
2x as Productive as next
10 leading Mfg economies
14181 - 323000 - 4.5 - 4.9
Florida manufacturers
Florida Mfg Employees
4.5% of the Florida Workforce
4.9% of FL GDP
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What Does an Average
Florida Manufacturer Look Like?
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Modern rectangle building (with no smokestacks)
Small business
Highly productive with minimum number of employees
Employees highly paid
Capital intensive
Large energy consumer
Energy efficient and environmentally conscious
Serves international customers
Turning business away for lack of qualified employees
Starved for skilled, educated and certified employees with social
skills
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27th Annual Conference on Distance Teaching & Learning
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The Strong Compelling “Why”
“With thousands of jobs available,
but a lack of skilled and
appropriately educated and trained
workers, one of the critical
impediments to greater
manufacturing success in Florida is
an industry-ready workforce.”
- Nancy Stevens – Exec. Director, MAF
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The Challenges
o Demographics: We face a graying
workforce coupled with a shrinking
pipeline.
o Technological advances in modern
manufacturing require more advanced
skill sets.
o Major deficits in our education system
hamper U.S. competitiveness on the
world stage: our global competitors
continue to surpass our educational
system in producing a high-volume,
high-quality technical workforce.
Copyright 2011 The Board of Regents of the University of Wisconsin System
Source: People and Profitability—A Time for Change
June 2011
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Talent
Development for
Advanced
Manufacturing in
Florida
K - 12
APT Framework
STEM alignment
Statewide
Articulation
Eng. Tech. A.S.
Degree
Industry Needs
& Certifications
Instructor
Training
Entry-Level
Training
Programs
Eng. Tech. B.S.
Degree
Apprenticeship
Incumbent
Training
Programs
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Workforce (DOL)
State DOE
• Curriculum Framework revisions
• Coordination w/ Com. Colleges
• Implementation of CAPE
• Partnership with DOE
• Apprenticeship Programs
• Funding (IWT & EWT)
• Statewide needs
• Partnerships with DOE
• Banner Centers
Florida’s
C.C. Academic Programs
• Articulations
• Curriculum Frameworks
• 1+1 programs
• Statewide Marketing
• Outreach
Unified Education
System for
Manufacturing
C.C. Workforce Training
• Alignment
• Articulation
• Industry Certifications
• Rapid Response
• Short-term
School Districts
• Rigor & Relevance
• Articulation
• Career Academies
• Perkins Accountability
d Cifii
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External Benchmarks
• Industry Certifications
• MSSC/SME/APICS/NIMS
• Industry standards
Manufacturers/
Employers
• Employer needs/skills gap
• One voice
• Regional Manufacturing
Associations
• Incumbent training
• Outreach
• Support (time, $, talent)
Four-Year Institutions
• Academic & Continuing Ed.
• Alignment / Progression
• Effective Transferability
• 21st Century Skills
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Florida’s Unified Education Pathway
• Industry Certification alignment and
Statewide certification-based Articulation
Agreements
• Workforce Training Curricula
• Updated Secondary and Post-Secondary
Adult Vocational (PSAV) programs
• Formal Apprenticeship Programs
• Updated & New Statewide AS/AAS degrees
• AS to BS & BAS Degree Pathways
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27th Annual Conference on Distance Teaching & Learning
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H.S.
APT Framework
Statewide
Articulation
Eng. Tech. A.S.
Degree
MSSC
CPT
Instructor
Training
Entry-Level
Training
Programs
Eng. Tech. B.S.
Degree
Apprenticeship
Incumbent
Training
Programs
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Foundational Alignment
Nationally recognized
certification program
for skilled “certified
production technicians”
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MSSC CPT Certification
• Awarded for passing tests in the four areas
• Portable skills applicable to all sectors of
manufacturing
• Comprehensive: Standards for 4 Critical Work
Functions
– 41 Key Activities
– 206 related Performance Indicators
• Technically Current: 201 Standards for Basic
Technical Skills including
– Lean, SPC, TQM, Six Sigma, “P-D-C-A”, ISO, blueprint
reading, precision measurement tools, workflow planning
and control, JIT, productivity measurement, TPM
• The MSSC CPT, is a certificate/credential under the
WIA performance standards system.
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SME’S TECHNOLOGIST AND ENGINEER
AWS
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NIMS
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The linkage…
• Statewide Industry Certification-based
Articulation Agreement
‣ First of its kind in FL and the nation
‣ Provides 15 credit hours of ET Degree
Technical Core for anyone with current MSSC
CPT credential
Became the model for CTE
pathways in all
clusters/disciplines in
Florida
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H.S.
APT Framework
Statewide
Articulation
Eng. Tech. A.S.
Degree
MSSC
CPT
Instructor
Training
Entry-Level
Training
Programs
Eng. Tech. B.S.
Degree
Apprenticeship
Incumbent
Training
Programs
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Our Solution…
Copyright 2011 The Board of Regents of the University of Wisconsin System
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T.B.L.
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Our TBL Proposal
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Expand access to training
Enhance and disseminate, via TBL components, the
Center's “Manufacturing Essentials” and
“Manufacturing Fundamentals” training curriculum
Existing learning objects created by an NSF partner
project as well as materials from industry partners
used to enhance the curricula.
650 workers will be trained on a statewide basis
during the grant period.
The addition of TBL in the classroom is anticipated
to increase the overall CPT pass rate to 65%,
resulting in 423 workers earning the CPT credential.
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Our TBL Solution
 Synchronous
distance learning
 Instructor
led
 Lesson embedded and asynchronous
accessed e-learning assets
 Leveraged resources
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Our TBL Solution
 Leveraged
the resources of HCC, the Banner
Center and corporate partner Lab-Volt
 Started with the Banner Center’s
“Manufacturing Essentials” as a core
curricula
 Acquired e-Learning assets from Wisc-Online
and Lab-Volt
 Utilized Lab-Volt’s LMS
 TBL program are presented with up to 280
different eLearning assets to help them
prepare for CPT exams.
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Our TBL Solution
Entry-level
production
technicians
Incumbent
production
technicians
Manufacturing
Fundamentals
Manufacturing
Essentials
Instructor Certification Course (ICC)
“train the trainer”
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Manufacturing Essentials
Workplace Essentials • Safety Awareness •
Production and Processes • Maintenance Awareness
• Quality Assurance
1.
2.
3.
4.
Comprised of portable units and modules.
Adaptable to variety of instructional delivery formats.
Use in its entirety or separate units and/or modules.
Activity-based learning provides conceptual
framework of the curriculum.
5. Content reflects contemporary manufacturing industry
environment.
6. Prepares the student to sit for the MSSC CPT
Certification examination.
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Our TBL Solution
 Acquired
e-Learning assets from Wisc-Online
and Lab-Volt
 Utilized Lab-Volt’s Mind-Sight LMS
 TBL program are presented with up to 280
different eLearning assets to help them
prepare for CPT exams.
 Support services via
a dedicated blog
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Course Delivery
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To make the TBL program available to a geographicallydispersed audience, needed to use a distance delivery
platform that:
 Was not aligned with any college
 Easy to use
 Accepted by industry
Purchased a host account with Microsoft™ Live
Meeting.
The TBL team chose Live Meeting after testing various
other options. Live Meeting was chosen because of its
robust ability to stream video and audio via VoIP, thus
negating the need for learners to dial into a conference
line. Additionally, Live Meeting was priced substantially
better than its rivals, and offered much the same
functionality (chat, Q&A, polling, screen sharing, etc.).
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Course Delivery
 When
coupled with the LMS and related
eLearning assets, learners can access the
course from anywhere. Each cohort of
learners, thus far, have come from different
regions of Florida (Orlando, Sarasota, New
Port Richey, Lake Wales, Lakeland, and
others) and even different states (California in
one instance).
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Demonstration
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Lessons Learned
 Partnering
with existing e-learning asset
providers significantly reduced the time and
cost of development
 Integrated voice and video was essential
 Learning Management System needed to be
simple but provide completion and score
reporting
 Instructors must be trained in delivering via
distance learning and technologically savvy
 Learners must complete pre-learning in Live
Meeting and LMS before the first session
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27th Annual Conference on Distance Teaching & Learning
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CONTACTS
Dr. Eric Roe, PI/Director, Employ Florida Banner Center for Advanced
Manufacturing, PI/Director TBL Advanced Manufacturing Initiative,
Director of Applied Technology @ Polk State College,
roe@banner-mfg.org or eroe@polk.edu; website www.banner-mfg.org
Eric Dickinson, Project Manager, TBL Advanced Manufacturing
Initiative @ Hillsborough Community College,
EricD.tbl.hccfl@gmail.com
Glenn Goonis, Engineering Technology & Advanced Manufacturing
Project Manager @ State College of Florida, goonisg@scf.edu
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