PacketLogic Version 13 End of Support Announcement
Procera announces the end-of-sale and end-of life dates for PacketLogic Version 13
software. Table 1 describes the end-of-life milestones, definitions, and dates for the affected
product(s).
For customers with currently active and paid support contracts as of the End of Life
Announcement Date, with end dates that exceed the Last Date of Support shown in Table 1,
support will be available until the termination date of their specific contract.
Table 1. End-of-Life Milestones and Dates for the Version 13
Milestone
Definition
Date
End-of-Life
Announcement
Date
The date the document that announces the end of
sale and end of life of a product is distributed to the
general public.
April 1, 2014
End of SW
Maintenance
Releases Date:
OS SW
The last date that Procera Engineering may release
any final software maintenance releases or bug
fixes. After this date, Procera Engineering will no
longer develop, repair, maintain, or test the product
software.
September 30, 2014
SW = Operating System Software
Product Migration Options
Background
Procera is discontinuing feature development on the PacketLogic Version 13.0 and 13.1 for several
reasons, including:
•
To eliminate internal product overlap with other Procera product families that are better suited to meet
customer business objectives
•
To speed new features to market
•
To reallocate strategic engineering resources
Migration Strategy
Customers are encouraged to upgrade to the PacketLogic Version 15. We believe that this version delivers better
performance and scalability for customers, and will allow for the performance needed to support the growing
bandwidth needs of customer networks with features like Shaping Rule Precedence, Weighted Fairness,
Dynamic LiveView, and ContentLogic.
Certain version 13 releases on PSM products may require Professional Services assistance for migration to
versions 14.0 and higher. For more information on recommended migration technologies, please visit the Procera
website for detailed product information, or contact your Procera sales representative or partner for further
review.
Support of Hardware and Software
Procera will provide maintenance support to customers who have existing service contracts with Procera in
accordance with the dates specified in Table 1. For milestone dates and definitions, refer to Table 1.