Enterprise Customers
Prices and services
Mobile communication
Valid from 1 April 2016
Contents
NATEL®
Corporate Mobile Network
(CMN)
Mobile solutions
Flat rates NATEL®3
NATEL® business infinity plus
3
Flat rates CMN14
Corporate Mobile
Network (CMN)
14
Mobile solutions27
Telephony NATEL®4
Telephony CMN15
Telephony in Switzerland NATEL®5
NATEL® company
5
Telephony abroad NATEL®7
Telephony in Switzerland CMN16
Corporate Mobile
Network (CMN)
16
Data communication NATEL®9
Telephony abroad CMN18
Data communication
in Switzerland NATEL®10
NATEL® business
data subscriptions
10
Data communication CMN20
Data communication
abroad NATEL®11
Data communication
abroad CMN24
Data communication
in Switzerland CMN21
Valid as of 1 April 2016, all prices in CHF incl./excl. VAT (rounded), prices and VAT rate subject to change.
Unless otherwise stated, connection charges will be invoiced per whole/partial time period in ten-centime increments.
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Prices and services Mobile communication / Valid from 1 April 2016
Flat rates NATEL®
Prices incl./excl. VAT (rounded)
NATEL® business infinity plus
Flat rates for your mobile communication. The right subscription and speed to suit everyone.
Monthly charges (standard tariff)
Number of lines
NATEL® business
infinity plus XS
(per line)
NATEL® business
infinity plus S
(per line)
NATEL® business
infinity plus M
(per line)
NATEL® business
infinity plus L
(per line)
NATEL® business
infinity plus XL
(per line)
1–2*
59.00/54.63
75.00/69.44
99.00/91.67
129.00/119.44
179.00/165.74
3–10*
59.00/54.63
74.00/68.52
97.00/89.81
127.00/117.59
177.00/163.89
11–19*
58.00/53.70
72.00/66.67
95.00/87.96
126.00/116.67
175.00/162.04
20–49*
57.00/52.78
71.00/65.74
94.00/87.04
123.00/113.89
173.00/160.19
free
free
free
free
2.0 Mbit/s
20.0 Mbit/s
40.0 Mbit/s
0.5 Mbit/s
2.0 Mbit/s
8.0 Mbit/s
Prices for 50 or more telephone lines on application
COMBOX® pro
free
Downloading data in the Swiss network
(up to)
0.2 Mbit/s
Uploading data in the Swiss network
(up to)
0.1 Mbit/s
Calls in all Swiss networks (7/24)
SMS in all Swiss networks and abroad
Data in the Swiss network
Calls abroad (EU/USA/Kanada1)
Additional SIM
Abroad (EU/Western Europe)
Making calls
SMS
Surfing
Highspeed Internet
Unlimited calls, SMS and data
0.45/0.42/min.
–
30 days a year
included5,6
0.45/0.42/min.
–
30 days a year
included5,6
100 min. incl.
–
60 days a year
included4,6
100 min. incl.
–
100 days a year
included3,6
unlimited
NATEL® business
data XL
365 days a year
included2
*) Volume discounts are based on the number of NATEL® company, NATEL® company basic, NATEL® company plus and NATEL® business infinity plus XS, S, M, L und XL.
1 Detailed country list and tariffs for other country groups swisscom.ch/international
2 Unlimited calls, SMS/MMS and a total of 12 GB for 365 days of the year. After which online access is disconnected. Audio/video recommended with some reservations.
3 Unlimited calls, SMS/MMS and a total of 3 GB for 100 days of the year. After which online access is disconnected. Audio/video recommended with some reservations.
4 Unlimited calls, SMS/MMS messages and a total of 3 GB for 60 days a year. The line will then be disconnected. Audio/video only recommended in certain circumstances.
5 Unlimited calls, SMS/MMS and a total of 1 GB for 30 days of the year. After which online access is disconnected. Audio/video recommended with some reservations.
6 Once the roaming days are used up, telephony and texting are billed at the standard roaming rate. Further data packages for data traffic can be bought in the cockpit.
swisscom.ch. swisscom.ch/roaming
The NATEL® business infinity subscriptions apply to normal home usage. Swisscom reserves the right to curtail or restrict the service or take other appropriate steps if it can prove
that usage considerably exceeds normal levels, or if there are justified indications that the SIM is being used for special applications (e.g. surveillance, machine-to-machine,
direct dial and continuous connections). Value-added services and special numbers are excluded in Switzerland and abroad. swisscom.ch/fup
Further information and change terms available at swisscom.ch/businessinfinity
The rates can be combined with the BlackBerry options, see page 28.
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Prices and services Mobile communication / Valid from 1 April 2016
Telephony NATEL®
Prices incl./excl. VAT (rounded)
Additional services Telephony
Monthly charges
Additional number data/fax
(CSD)
5.00/4.63 per month for incoming data connection;
5.00/4.63 per month for fax
Additional SIM (2nd SIM for 1 NATEL® telephone number)
10.00/9.26 per month; charges are made for each SIM separately
Duo Bill
Separates the invoicing of business and private calls
5.00/4.63 per month
One-off charges
For changing subscriptions
price on request
Activation charge (new contract, replacement or additional
SIM, porting in from other providers)
40.00/37.04
Activation of additional services
no charge
Cancellation/blocking of additional services
no charge
Additional SIM (2nd SIM for 1 NATEL® telephone number)
40.00/37.04
For changing telephone numbers
price on request
Blocking your subscription (loss/theft)
no charge
Other prices on application.
Basic rule for all free business transactions (changes)
One change per month is free of charge, for each additional change there will be a charge of CHF 15.00/13.89.
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Prices and services Mobile communication / Valid from 1 April 2016
Telephony in Switzerland NATEL®
Prices incl./excl. VAT (rounded)
NATEL® company
Subscription charges
Monthly charges
Number of lines
NATEL® company
(per line)
NATEL® company basic
(per line)
NATEL® company plus
(per line)
1– 2*
8.00/7.41
33.00/30.56
44.00/40.74
3–10*
8.00/7.41
32.00/29.63
43.00/39.81
11–19*
8.00/7.41
30.00/27.78
41.00/37.96
20–49*
8.00/7.41
28.00/25.93
38.00/35.19
free
free
free
Prices for 50 or more telephone lines on application
COMBOX® pro
* Volume discounts are based on the number of NATEL® company, NATEL® company basic, NATEL® company plus and NATEL® business infinity XS, S, M, L und XL.
Connection charges
Call charges per minute (24/7) national
NATEL® company
NATEL® company basic
NATEL® company plus
Within your company (Mobile Business Group)*
included
included
included
Calls on all Swiss networks
0.70/0.65
30 min. included
0.40/0.37
30 min. included
0.40/0.37
Data CH 1 2G/3G/4G
0.20/0.19/MB
max. CHF 5.00/day
100 MB included2
CHF 0.10/0.09/MB
max. CHF 5.00/day
500 MB included2
CHF 0.10/0.09/MB
max. CHF 5.00/day
Download to Swisscom mobile network (up to)
0.20 Mbit/s
Highspeed Internet
Highspeed Internet
Upload to Swisscom mobile network (up to)
0.10 Mbit/s
Highspeed Internet
Highspeed Internet
SMS (SMS/MMS; national and international)
0.20/0.19
unlimited
unlimited
* Calls within your company do not apply outside of the Swisscom network and do not include special applications such as machine to machine, direct dialling and permanent connections. ­
Swisscom retains the right to make changes to products at any time (such as limiting the length of calls and free communication within the Mobile Business Group).
1 Unlimited data volume through more than 2300 Swisscom PWLAN hotspots. Once a volume of 1 GB is reached in the PWLAN network, the speed in the PWLAN network is reduced to 64 kbit/s. 2 SMS notification when 80% of the volume are used up and when the entire included volume is used up (2G/3G/4G).
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Prices and services Mobile communication / Valid from 1 April 2016
Telephony in Switzerland NATEL®
Prices incl./excl. VAT (rounded)
Connection charges for international calls
Call charges per minute (24 × 7) from Switzerland/Liechtenstein to
NATEL® company
NATEL® company basic
NATEL® company plus
NATEL® business infinity
Country group 1
Andorra, Austria, Belgium, Bulgaria, Canada, Croatia, Czech Republic,
Cyprus, Denmark, Estonia, Färöe Islands, Finland, France, Germany,
Gibraltar, Greece, Guernsey, Hungary, Iceland, Ireland, Isle of Man, Italy,
Jersey, Latvia, Liechtenstein, Lithuania, Luxembourg , Malta, Monaco,
Netherlands, Norway, Poland, Portugal, Romania, San Marino, Sweden,
Slovakia, Slovenia, Spain, United States, Vatican City, United Kingdom
0.90/0.83
0.45/0.42
Country group 2
Australia, Israel, Japan, Mexico, New Zealand, South Korea, Taiwan,
Ukraine
1.10/1.02
0.80/0.74
Country group 3
Albania, Algeria, Argentina, Bahamas, Belarus, Bosnia & Herzegovina,
Brazil, Chile, China, Colombia, Costa Rica, Ecuador, Egypt, Hong Kong,
Indonesia, Libya, Malaysia, Morocco, Macedonia, Moldova, Serbia &
Montenegro, Singapore, Sri Lanka, South Africa, Thailand, Tunisia,
Turkey, Venezuela
1.50/1.39
1.20/1.11
Country group 4
Benin, Bolivia, Cameroon, Cape Verde, Cuba, Democratic Republic of
Congo, East Timor, Ghana, Guadeloupe, Guatemala, Haiti, India, Jamaica,
Jordan, Kenya, Lebanon, Madagascar, Mauritius, Nigeria, Pakistan,
Paraguay, Republic of Congo, Saudi Arabia, Syria, Togo, Uruguay, United
Arab Emirates, United Republic of Tanzania, Vietnam, Zimbabwe
2.30/2.13
2.00/1.84
Country group 5
All other countries
4.30/3.98
4.00/3.68
NATEL® company
NATEL® company basic
NATEL® company plus
Incoming calls in Switzerland and Liechtenstein and call forwarding to own COMBOX®
included
included
Call forwarding to a number in Switzerland
0.50/0.46
0.40/0.37
Liechtenstein: connection charge for telephony, video telephony and automatic callback
from COMBOX® to the Swisscom NATEL® network, the fixed network and COMBOX®
0.70/0.65
0.40/0.37
Invoiced in increments of 60 seconds.
Other prices per minute
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Prices and services Mobile communication / Valid from 1 April 2016
Telephony abroad NATEL®
Prices incl./excl. VAT (rounded)
Standard tariffs by zones
Corporate customers with a NATEL® business infinity, NATEL® company, NATEL® company basic and NATEL® company plus benefit
from the attractive standard rates by zone. In addition, the World Option Flex rates are available to business customers.
Country zones for outgoing calls
Zone A
Andorra, Austria, Belgium, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Faeroe Islands, Finland, France,
Germany, Gibraltar, Greece, Guernsey, Hungary, Iceland, Ireland, Isle of Man, Italy, Jersey, Latvia, Lithuania, Luxemburg,
Malta, Monaco, Netherlands, Norway, Poland, Portugal, Romania, San Marino, Slovakia, Slovenia, Spain, Sweden, United
Kingdom, Vaticano
Zone B
Albania, Australia, Belarus, Bosnia-Herzegovina, Canada, Kosovo, Macedonia, Moldavia, Montenegro, New Zealand,
Serbia, Turkey, Ukraine, USA
Zone C
All other countries
Standard rates for connections abroad
Destination for outgoing calls
Incoming calls
SMS
Location abroad
Local
Zone A/
Switzerland
Zone B + C/
other countries
Zone A
0.45/0.42
0.45/0.42
2.40/2.22
0.27/0.25
0.27/0.25
Zone B
1.05/0.97
2.00/1.85
2.60/2.41
0.80/0.74 to 1.60/1.48
0.40/0.37
Zone C
1.15/1.06
2.60/2.41
2.60/2.41
1.20/1.11 to 3.00/2.78
0.40/0.37
Mobile Data
(CHF/MB)
See Data
communi­cation
abroad
Settlement is based on 60-second or 30-KB increments.
World Option Flex
This saving option enables you to reduce voice rates and text message costs worldwide.
CHF 9.–/month Flex
Destination for outgoing calls
Incoming calls
SMS
Location abroad
Local
Zone A/
Switzerland
Zone B + C/
other countries
Zone A
0.30/0.28
0.30/0.28
2.25/2.08
0.20/0.19
0.20/0.19
Zone B
0.90/0.83
1.75/1.62
2.25/2.08
0.70/0.65 to 1.50/1.39
0.30/0.28
Zone C
1.00/0.93
2.25/2.08
2.25/2.08
1.10/1.02 to 2.70/2.50
0.35/0.32
If the service is not used abroad in a particular month, the subscription fee will be reimbursed.
Settlement is based on 60-second increments.
Price for connections established abroad (calls, WAP, fax, SMS and GPRS).
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Prices and services Mobile communication / Valid from 1 April 2016
Mobile Data
(CHF/MB)
See Data
communi­cation
abroad
Telephony abroad NATEL®
Prices incl./excl. VAT (rounded)
Country zones and prices for incoming calls
Connection charges
Location abroad
Countries
Standard
price
Price with
World Option
Flex
Zone A
Andorra, Austria, Belgium, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia,
Faeroe Islands, Finland, France, Germany, Gibraltar, Greece, Guernsey, Hungary, Iceland,
Ireland, Isle of Man, Italy, Jersey, Latvia, Lithuania, Luxemburg, Malta, Monaco, Netherlands, Norway, Poland, Portugal, Romania, San Marino, Slovakia, Slovenia, Spain, Sweden,
United Kingdom, Vaticano
0.27/0.25
0.20/0.19
Zone B
Australia, New Zealand
0.80/0.74
0.70/0.65
Albania, Belarus, Bosnia-Herzegovina, Kosovo, Macedonia, Moldavia, Montenegro,
Serbia, Turkey, Ukraine
1.20/1.11
1.10/1.02
Canada, USA
1.60/1.48
1.50/1.39
Hong Kong, Israel, Japan, Russian Federation, Singapore, Taiwan
1.20/1.11
1.10/1.02
Algeria, Brazil, Chile, China, Egypt, Indonesia, Libya, Malaysia, Morocco, Palestine,
Philippines, South Africa, Thailand, Tunisia
2.00/1.85
1.80/1.67
All other countries
3.00/2.78
2.70/2.50
Zone C
Calls are charged in increments of 60 seconds.
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Prices and services Mobile communication / Valid from 1 April 2016
Data communication NATEL®
Prices incl./excl. VAT (rounded)
Basic services data
These possibilities are open to you
SMS
Send and receive SMS messages in Switzerland and abroad.
MMS
Send and receive MMS messages in Switzerland and abroad.
GPRS, EDGE, UMTS, HSPA, HSPA+
Packet-switched data communications on the 2G or 3G network.
Public Wireless LAN (PWLAN)
Packet-switched data communications on the PWLAN network.
Essentially, Swisscom has no influence on the services, networks and technologies available abroad. Further information can be found at www.swisscom.ch/laender.
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Prices and services Mobile communication / Valid from 1 April 2016
Data communication in Switzerland NATEL®
Prices incl./excl. VAT (rounded)
NATEL® business data subscriptions
Monthly charges
NATEL® business
data S
Price in combination with
NATEL® business infinity plus S–XL
9.00/ 8.33
NATEL® business
data M
NATEL® business
data L
NATEL® business
data XL
15.00/13.88
29.00/26.85
49.00/45.37
Prices excluding package benefit for each subscription
1– 2
39.00/36.11
49.00/45.37
69.00/63.89
89.00/82.41
3–10
38.00/35.18
48.00/44.44
68.00/62.96
88.00/81.48
11–19
36.00/33.33
46.00/42.59
66.00/61.11
86.00/79.63
20–49
34.00/31.48
44.00/40.74
64.00/59.26
84.00/77.78
Prices for 50 or more telephone lines on application
Download (up to)
Upload (up to)
2.0 Mbit/s
0.5 Mbit/s
20.0 Mbit/s
2.0 Mbit/s
40.0 Mbit/s
8.0 Mbit/s
Highspeed Internet
Data included 2G/3G/4G
Data included PWLAN
Speed restricted to 64 kbit/s after data
allowance is reached via 2G/3G/4G or
PWLAN network.
10 GB
10 GB
10 GB
10 GB
20 GB
20 GB
20 GB
20 GB
10 GB
10 GB
20 GB
20 GB
The NATEL® business data S–XL subscriptions apply to normal home usage. Swisscom reserves the right to curtail or restrict the service or take other appropriate steps if usage considerably exceeds
normal levels, or if there are justified indications that the SIM is being used for special applications (e.g. surveillance and machine-to-machine connections).
Data packages for NATEL® business data subscriptions
Price
Data package 500 MB*
Data package 1 GB*
Package can be booked with:
9.00/ 8.33
NATEL® business data subscriptions S
15.00/13.89
NATEL® business data subscriptions M, L, XL
** Have the speed limits on NATEL® business data subscriptions lifted by ordering through http://cockpit.swisscom.ch
Data transmission prices within Switzerland
MMS
Sending MMS (per MMS)**
Up to 1 KB: 0.20/0.19
Up to 30 KB: 0.50/0.46
Up to 300 KB: 0.90/0.83
POS automation – pay by mobile phone
0.25/0.23 per purchase
* Depending on the device type and photo quality setting.
** The prices indicated are valid only if MMS is not included in a subscription.
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Prices and services Mobile communication / Valid from 1 April 2016
Several hundred characters of text
One to two pictures with sound and text*
More than two pictures with sound and text*
Data communication abroad NATEL®
Prices incl./excl. VAT (rounded)
Roaming data communication
Country zones for data communications
Zone A
Andorra, Austria, Belgium, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Faeroe Islands, Finland, France,
Germany, Gibraltar, Greece, Guernsey, Hungary, Iceland, Ireland, Isle of Man, Italy, Jersey, Latvia, Lithuania, Luxemburg,
Malta, Monaco, Netherlands, Norway, Poland, Portugal, Romania, San Marino, Slovakia, Slovenia, Sweden, Spain, United
Kingdom, Vaticano
Zone B1
Albania, Argentina, Armenia, Australia, Azerbaijan, Bahrain, Belarus, Bolivia, Bosnia-Herzegovina, Brazil, Canada, Chile,
China, Colombia, Ecuador, Egypt, Ghana, Hong Kong, India, Indonesia, Israel, Japan, Macedonia, Malaysia, Mexico, Moldova,
New Zealand, Peru, Philippines, Puerto Rico, Qatar, Russian Federation, Saudi Arabia, Singapore, South Africa, South Korea,
Sri Lanka, Taiwan, Thailand, Turkey, Ukraine, United Arab Emirates, Uruguay, USA
Zone B2
Algeria, Bangladesh, Benin, Bermuda, Brunei, Burkina Faso, Cambodia, Cameroon, Cape Verde, Chad, Congo, Republic of
(Brazzaville), Costa Rica, Côte D’Ivoire, Cuba, Democratic Republic of the Congo (Kinshasa), Dominican Republic, El Salvador,
Fiji, French Antilles, French Guiana, Gabon, Georgia, Guatemala, Guyana, Haiti, Honduras, Jamaica, Jordan, Kazakhstan,
Kenya, Kosovo, Kuwait, Kyrgyzstan, Laos, La Réunion, Macau, Madagascar, Malawi, Mauritius, Montenegro, Morocco,
Nicaragua, Niger, Nigeria, Oman, Pakistan, Panama, Papua New Guinea, Paraguay, Rwanda, Samoa, Senegal, Serbia, Sierra
Leone, Suriname, Seychelles, Swaziland, Tadzhikistan, Tanzania, Tonga, Trinidad and Tobago, Uganda, Uzbekistan, Vanuatu,
Venezuela, Zambia, Zimbabwe
Zone C
All other countries
GPRS / EDGE / UMTS / HSPA – data transfer in 2G/3G networks
Standard rate by zone
Price
Zone A*
4.50/ 4.17 per 10 MB
Zone B1
6.50/ 6.02 per 10 MB
Zone B2
13.00/12.04 per 10 MB
Zone C
0.30/ 0.28 per 30 KB
* Unused volume packages expire after 30 days.
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Prices and services Mobile communication / Valid from 1 April 2016
Data communication abroad NATEL®
Prices incl./excl. VAT (rounded)
Data packets
The flexible additions to the standard rate or World Option Flex. If you are on the move for a long time or simply need to transfer
larger quantities of data. The end user can book the data packages from abroad with ease under http://cockpit.swisscom.ch.
The person responsible for mobile communications can also book these directly in the Mobile subscription management eService.
Data Travel 50 MB (30 days)*
Price
MB included
Validity period
Zone A
5.50/5.09
50 MB
30 days**
Zone B1
7.50/6.94
50 MB
30 days**
Zone B2
29.00/ 26.85
50 MB
30 days**
Zone C
149.00/137.96
50 MB
30 days**
Price
MB included
Validity period
Zone A
15.00/13.89
200 MB
30 days**
Zone B1
19.00/17.59
200 MB
30 days**
Zone B2
99.00/91.67
200 MB
30 days**
Zone C
Not available
Price
GB included
Validity period
Zone A
39.00/36.11
1 GB
30 days**
Zone B1
59.00/54.63
1 GB
30 days**
Zone B2
Not available
Zone C
Not available
Price
MB included
Validity period
59.00/54.63
100 MB
30 days
* Buy data roaming packages for private use per credit card.
** Unused volume packages expire after 30 days.
Data Travel 200 MB (30 days)*
* Buy data roaming packages for private use per credit card.
** Unused volume packages expire after 30 days.
Data Travel 1 GB (30 days)*
* Buy data roaming packages for private use per credit card.
** Unused volume packages expire after 30 days.
Data Travel World Option Flex*
Worldwide
* Cannot be combined with NATEL® business infinity and company.
The package price is only billed if actually used abroad.
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Prices and services Mobile communication / Valid from 1 April 2016
Data communication abroad NATEL®
Prices incl./excl. VAT (rounded)
Data-Optionen
World Option Flex (PAYG)/World Data Option Flex (PAYG)
Monthly price
World Option Flex (PAYG*)
9.00/8.33
World Data Option Flex (PAYG*)
7.00/6.48
* (Pay-as-you-go) cannot be combined with NATEL® business infinity subscriptions
For pay-as-you-go tariffs (PAYG)
Billing steps
Zone A
2.00/1.85 per MB
30 KB
Zone B1/B2
4.00/3.70 per MB
30 KB
Zone C
7.00/6.48 per MB
30 KB
Apply in over 100 countries in which data communication is possible, for transmission using UMTS, EDGE and GPRS. For a list of all
providers go to www.swisscom.ch/countries. Billing is in increments of 30 KB (not possible for BlackBerry®).
SMS and MMS
Price per SMS/MMS
Sending SMS
0.27/0.25
Sending and receiving MMS
0.40/0.37 up to    1 KB
1.00/0.93 up to   30 KB
1.80/1.67 up to 300 KB
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Prices and services Mobile communication / Valid from 1 April 2016
Flat rates CMN
Prices incl./excl. VAT (rounded)
Corporate Mobile Network (CMN)
A tailormade communication solution for Corporate Business with flat rates and flexible pricing models.
Monthly charges
Subscription price
On request (based on the number of connections and usage behaviour on
conclusion of the contract)
COMBOX® pro
free
Downloading data in the Swiss network (up to)
Uploading data in the Swiss network (up to)
7.2 Mbit/s
1.0 Mbit/s
Calls in all Swiss networks (7/24)
SMS in all Swiss networks and abroad
Unlimited calls, SMS and data
Data in the Swiss network
500 Mbit incl.1
Calls abroad
Standard rates see as of page 17
Abroad (Making calls, SMS, Surfing)
Standard rates see as of page 18
1
Optional extra. After the included volume of CHF 0.10/0.09 per MB has been used up.
Additional pricing models such as flat rates can be quoted on request.
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Prices and services Mobile communication / Valid from 1 April 2016
Telephony CMN
Prices incl./excl. VAT (rounded)
Additional services Telephony
Monthly charges
Additional number data/fax
(CSD)
5.00/4.63 per month for incoming data connection;
5.00/4.63 per month for fax
Additional SIM (2nd SIM for 1 NATEL® telephone number)
10.00/9.26 per month; charges are made for each SIM separately
Duo Bill
Separates the invoicing of business and private calls
5.00/4.63 per month
One-off charges
For changing subscriptions
price on request
Activation charge (new contract, replacement or additional
SIM, porting in from other providers)
40.00/37.04
Activation of additional services
no charge
Cancellation/blocking of additional services
no charge
Additional SIM (2nd SIM for 1 NATEL® telephone number)
40.00/37.04
For changing telephone numbers
price on request
Blocking your subscription (loss/theft)
no charge
Other prices on application.
Basic rule for all free business transactions (changes)
One change per month is free of charge, for each additional change there will be a charge of CHF 15.00/13.89.
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Prices and services Mobile communication / Valid from 1 April 2016
Telephony in Switzerland CMN
Prices incl./excl. VAT (rounded)
Corporate Mobile Network (CMN)
Subscription charges
Monthly charges
Number of lines
11–49
25.00/23.15
from 50
on application
COMBOX® pro
free
Connection charges Corporate Mobile Network
Per-minute connection charges nationwide (24/7)
Charged per whole/partial time period in increments of 10 centimes
Company-wide calls from mobile to mobile and from mobile to fixed network (Closed User Group)*
plus COMBOX® message retrieval**
free
Telephone calls and data connections (CSD) on the Swisscom mobile and fixed networks in CH and FL
0.30/0.28
Telephone calls and data connections (CSD) to other mobile networks in CH and FL
0.50/0.46
Call forwarding to a subscriber number within Switzerland
Within Closed User Group
free
To the Swisscom mobile network and fixed networks in CH and FL and other mobile networks
0.25/0.23
* For calls using a mobile to numbers outside the company, as well as for all other services (roaming, business numbers, data services, etc.), prices apply as per your CMN subscription. The tariff for
Closed User Group does not apply to special applications such as machine-to-machine, direct dial and permanent connections. Swisscom reserves the right to make changes to its products at any
time (e.g. limitation of duration of calls or of free communication within Closed User Group).
** Return call from COMBOX® to a Swiss fixed network or Swisscom mobile phone number: 0.15/0.14/min. Return call from COMBOX® to a number from another mobile phone operator: 0.35/0.32/min.
Additional pricing models such as flat rates can be quoted on request.
16 / 30
Prices and services Mobile communication / Valid from 1 April 2016
Telephony in Switzerland CMN
Prices incl./excl. VAT (rounded)
Connection charges for international calls
Call charges/minute (24 × 7) from Switzerland/Liechtenstein to
Country group 1
Austria, Canada, France, Germany, Italy, United Kingdom, USA
0.60/0.56
Country group 2
Andorra, Australia, Belgium, Cyprus, Denmark, Faeroe Islands, Finland, Gibraltar, Greece, Iceland,
Ireland, Luxemburg, Malta, Monaco, Netherlands, Norway, New Zealand, Portugal, San Marino,
Spain, Sweden
0.80/0.74
Country group 3
Albania, Belarus, Bosnia-Herzegovina, Bulgaria, Croatia, Czech Republic, Estonia, Hong Kong,
Hungary, Israel, Japan, Kosovo, Latvia, Lithuania, Macedonia, Moldavia, Montenegro, Palestine,
Poland, Romania, Russian Federation, Serbia, Singapore, Slovakia, Slovenia, South Korea,
Taiwan, Turkey, Ukraine
1.20/1.11
Country group 4
Algeria, Argentina, Brazil, Chile, China, East Timor, Egypt, Indonesia, Libya, Malaysia,
Mexico, Morocco, Philippines, South Africa, Thailand, Tunisia
2.00/1.85
Country group 5
All other countries
4.00/3.70
17 / 30
Prices and services Mobile communication / Valid from 1 April 2016
Telephony abroad CMN
Prices incl./excl. VAT (rounded)
Standard tariffs by zones
Corporate customers with a Corporate Mobile Network (CMN), NATEL® business infinity, NATEL® company, NATEL® company basic
and NATEL® company plus benefit from the attractive standard rates by zone. In addition, the World Option Flex rates are available
to business customers.
Country zones for outgoing calls
Zone A
Andorra, Austria, Belgium, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Faeroe Islands, Finland, France,
Germany, Gibraltar, Greece, Guernsey, Hungary, Iceland, Ireland, Isle of Man, Italy, Jersey, Latvia, Lithuania, Luxemburg,
Malta, Monaco, Netherlands, Norway, Poland, Portugal, Romania, San Marino, Slovakia, Slovenia, Spain, Sweden, United
Kingdom, Vaticano
Zone B
Albania, Australia, Belarus, Bosnia-Herzegovina, Canada, Kosovo, Macedonia, Moldavia, Montenegro, New Zealand, Serbia,
Turkey, Ukraine, USA
Zone C
All other countries
Standard rates for connections abroad
Destination for outgoing calls
Incoming calls
SMS
Location abroad
Local
Zone A/
Switzerland
Zone B + C/
other countries
Zone A
0.67/0.62
0.67/0.62
2.40/2.22
0.36/0.33
0.36/0.33
Zone B
1.05/0.97
2.00/1.85
2.60/2.41
0.80/0.74 to 1.60/1.48
0.40/0.37
Zone C
1.15/1.06
2.60/2.41
2.60/2.41
1.20/1.11 to 3.00/2.78
0.40/0.37
Mobile Data
(CHF/MB)
See Data
communi­cation
abroad
Settlement is based on 60-second or 30-KB increments (BlackBerry® on 10-KB increments).
World Option Flex
This saving option enables you to reduce voice rates, text message costs and data costs worldwide.
CHF 9.–/month Flex
Destination for outgoing calls
Incoming calls
SMS
Location abroad
Local
Zone A/
Switzerland
Zone B + C/
other countries
Zone A
0.50/0.46
0.50/0.46
2.25/2.08
0.30/0.28
0.20/0.19
Zone B
0.90/0.83
1.75/1.62
2.25/2.08
0.70/0.65 to 1.50/1.39
0.30/0.28
Zone C
1.00/0.93
2.25/2.08
2.25/2.08
1.10/1.02 to 2.70/2.50
0.35/0.32
If the service is not used abroad in a particular month, the subscription fee will be reimbursed.
Settlement is based on 60-second or 30-KB increments (including for BlackBerry®).
Price for connections established abroad (calls, WAP, fax, SMS and GPRS).
18 / 30
Prices and services Mobile communication / Valid from 1 April 2016
Mobile Data
(CHF/MB)
See Data
communi­cation
abroad
Telephony abroad CMN
Prices incl./excl. VAT (rounded)
Business Option Europe
Price
Zone A
53.00/49.07/month*
MB included
Calling time included
SMS included
250 MB**
100 minutes**
100 SMS**
* Minimum contract term 1 month, can be cancelled from the following calendar month.
** Any unused included volume will expire at the end of the calendar month.
Country zones and prices for incoming calls
Connection charges
Location abroad
Countries
Standard
price
Price with
World Option
Flex
Zone A
Andorra, Austria, Belgium, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia,
Faeroe Islands, Finland, France, Germany, Gibraltar, Greece, Guernsey, Hungary, Iceland,
Ireland, Isle of Man, Italy, Jersey, Latvia, Lithuania, Luxemburg, Malta, Monaco, Netherlands, Norway, Poland, Portugal, Romania, San Marino, Slovakia, Slovenia, Spain, Sweden,
United Kingdom, Vaticano
0.36/0.33
0.30/0.28
Zone B
Australia, New Zealand
0.80/0.74
0.70/0.65
Albania, Belarus, Bosnia-Herzegovina, Kosovo, Macedonia, Moldavia, Montenegro,
Serbia, Turkey, Ukraine
1.20/1.11
1.10/1.02
Canada, USA
1.60/1.48
1.50/1.39
Hong Kong, Israel, Japan, Russian Federation, Singapore, Taiwan
1.20/1.11
1.10/1.02
Algeria, Brazil, Chile, China, Egypt, Indonesia, Libya, Malaysia, Morocco, Palestine,
Philippines, South Africa, Thailand, Tunisia
2.00/1.85
1.80/1.67
All other countries
3.00/2.78
2.70/2.50
Zone C
Calls are charged in increments of 60 seconds.
19 / 30
Prices and services Mobile communication / Valid from 1 April 2016
Data communication CMN
Prices incl./excl. VAT (rounded)
Basic services data
These possibilities are open to you
SMS
Send and receive SMS messages in Switzerland and abroad.
MMS
Send and receive MMS messages in Switzerland and abroad.
CSD
Circuit-switched data communications on the GSM network.
GPRS, EDGE, UMTS, HSPA, HSPA+
Packet-switched data communications on the 2G or 3G network.
Public Wireless LAN (PWLAN)
Packet-switched data communications on the PWLAN network.
Essentially, Swisscom has no influence on the services, networks and technologies available abroad. Further information can be found at www.swisscom.ch/laender.
20 / 30
Prices and services Mobile communication / Valid from 1 April 2016
Data communication in Switzerland CMN
Prices incl./excl. VAT (rounded)
Data transmission prices within Switzerland
MMS
Sending MMS (per MMS)
Up to 1 KB: 0.20/0.19
Up to 30 KB: 0.50/0.46
Up to 300 KB: 0.90/0.83
Connection using Swisscom WAP gateway (via CSD)
0.20/0.19 per minute
POS automation – pay by mobile phone
0.25/0.23 per purchase
Several hundred characters of text
One to two pictures with sound and text*
More than two pictures with sound and text*
* Depending on the device type and photo quality setting.
GPRS / EDGE / UMTS / HSPA – data transfer in 2G/3G networks
Maximum speed of 7.2 Mbit/s for downloads and 2 Mbit/s for uploads
Price per MB
For NATEL®data basic, CMN
Data volume per month
up to 40 MB
2.50/2.31
40–100 MB
1.70/1.57
100–200 MB
1.30/1.20
> 200 MB
1.00/0.93
Sample calculation (incl. VAT): 60 MB = 40 MB × CHF 2.50 + 20 MB × CHF 1.70 = CHF 134.00
The minimum amount charged per connection is 10 KB. After that, connections are charged in increments of 10 KB.
Additional rate for business customers (Corporate Data Tariff ) on request.
21 / 30
Prices and services Mobile communication / Valid from 1 April 2016
Data communication in Switzerland CMN
Prices incl./excl. VAT (rounded)
Data options
Inclusive
data volumes
Maximum speed
download/
upload (Mbit/s)
Monthly price
Price per MB once the
volume is exceeded
Data Option Business start
500 MB
7.2/2.0
10.00/ 9.26
0.10/0.09
Data Option Business S
10 GB
2.0/0.5
29.00/26.85
Speed limited to
64 kbit/s from 10 GB
Data Option Business M
10 GB
20.0/2.0
39.00/36.11
Speed limited to
64 kbit/s from 10 GB
Data Option Business L
20 GB
40.0/8.0
59.00/54.62
Speed limited to
64 kbit/s from 20 GB
Data Option Business XL
20 GB
Highspeed Internet
79.00/73.14
Speed limited to
64 kbit/s from 20 GB
* Depending on network availability and hardware used.
After the included data volume has been used up, the minimum amount to be billed is 10 KB (Data Option Business start).
The DOB M-XL Options are valid for normal home usage. Swisscom reserves the right to curtail or restrict the service or take other appropriate steps if usage considerably exceeds normal levels, or if
there are justified indications that the SIM is being used for special applications (e.g. surveillance and machine-to-machine connections).
Data packages for Data Option Business
Price
Data package 500 MB*
Data package 1 GB*
9.00/ 8.33
15.00/13.89
Package can be booked with:
Data Option Business S
Data Option Business Start, M, L, XL
* Have the speed limits on Data Option Business S – XL lifted by ordering through http://cockpit.swisscom.ch
Speed Options
Speed upgrade to the next higher level:
Maximum speed download/upload (Mbit/s)
Speed 15
22 / 30
15.0/2.0
Prices and services Mobile communication / Valid from 1 April 2016
Monthly price
Speed update for
10.00/ 9.26
Data Option Business
Start and Corporate
Mobile Network/
NATEL® data basic
Data communication in Switzerland CMN
Prices incl./excl. VAT (rounded)
NATEL® data basic
One-off costs
Activation charge (new contract, replacement or additional SIM, porting in from other providers)
40.00/37.04
Monthly charges
Number of lines
1– 99*
10.00/9.26
100–499*
8.00/7.40
500–999*
6.00/5.56
> 1000*
5.00/4.63
* Volume discounts are based on the number of NATEL® company, NATEL® company basic, NATEL® company plus and NATEL® business infinity XS, S, M, L und XL.
Connection charges NATEL® data basic
National call charges
Outgoing CSD data calls on the fixed networks and
the Swisscom mobile network (within Switzerland/Liechtenstein)
0.30/0.28 per minute
Outgoing data calls via CSD to other GSM networks
in Switzerland
0.79/0.73 per minute
Outgoing data calls abroad
see chapter “Data communication abroad NATEL®” (page 11)
Maximum speed of 7.2 Mbit/s for downloads and 1 Mbit/s for uploads
Optional additional services NATEL® data basic
The following additional services may be ordered for use with NATEL® data basic
Connection statement plus
23 / 30
Prices and services Mobile communication / Valid from 1 April 2016
4.80/4.44 per month
Data communication abroad CMN
Prices incl./excl. VAT (rounded)
Roaming data communication
These prices apply for CMN. For prices for NATEL® data basic, see the NATEL data communication abroad section (page 11).
Country zones for data communications
Zone A
Andorra, Austria, Belgium, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Faeroe Islands, Finland, France,
Germany, Gibraltar, Greece, Guernsey, Hungary, Iceland, Ireland, Isle of Man, Italy, Jersey, Latvia, Lithuania, Luxemburg,
Malta, Monaco, Netherlands, Norway, Poland, Portugal, Romania, San Marino, Slovakia, Slovenia, Sweden, Spain, United
Kingdom, Vaticano
Zone B1
Albania, Argentina, Armenia, Australia, Azerbaijan, Bahrain, Belarus, Bolivia, Bosnia-Herzegovina, Brazil, Canada, Chile,
China, Colombia, Ecuador, Egypt, Ghana, Hong Kong, India, Indonesia, Israel, Japan, Macedonia, Malaysia, Mexico, Moldova,
New Zealand, Peru, Philippines, Puerto Rico, Qatar, Russian Federation, Saudi Arabia, Singapore, South Africa, South Korea,
Sri Lanka, Taiwan, Thailand, Turkey, Ukraine, United Arab Emirates, Uruguay, USA
Zone B2
Algeria, Bangladesh, Benin, Bermuda, Brunei, Burkina Faso, Cambodia, Cameroon, Cape Verde, Chad, Congo, Republic of
(Brazzaville), Costa Rica, Côte D’Ivoire, Cuba, Democratic Republic of the Congo (Kinshasa), Dominican Republic, El Salvador,
Fiji, French Antilles, French Guiana, Gabon, Georgia, Guatemala, Guyana, Haiti, Honduras, Jamaica, Jordan, Kazakhstan,
Kenya, Kosovo, Kuwait, Kyrgyzstan, Laos, La Réunion, Macau, Madagascar, Malawi, Mauritius, Montenegro, Morocco,
Nicaragua, Niger, Nigeria, Oman, Pakistan, Panama, Papua New Guinea, Paraguay, Rwanda, Samoa, Senegal, Serbia, Sierra
Leone, Suriname, Seychelles, Swaziland, Tadzhikistan, Tanzania, Tonga, Trinidad and Tobago, Uganda, Uzbekistan, Vanuatu,
Venezuela, Zambia, Zimbabwe
Zone C
All other countries
GPRS / EDGE / UMTS / HSPA – data transfer in 2G/3G networks
Standard rate by zone
Price
Billing steps
Zone A*
6.50/ 6.02 per 5 MB
Until the package price is reached, CHF 0.30/30 KB is billed.
Zone B1
6.50/ 6.02 per 5 MB
Until the package price is reached, CHF 0.30/30 KB is billed.
Zone B2
13.00/12.04 per 5 MB
Until the package price is reached, CHF 0.30/30 KB is billed.
Zone C
10.00/  9.26 per MB
* Unused volume packages expire after 24 hours.
24 / 30
Prices and services Mobile communication / Valid from 1 April 2016
Data communication abroad CMN
Prices incl./excl. VAT (rounded)
Data packets
The flexible additions to the standard rate or World Option Flex. If you are on the move for a long time or simply need to transfer
larger quantities of data. The end user can book the data packages from abroad with ease under http://cockpit.swisscom.ch.
The person responsible for mobile communications can also book these directly in the Mobile subscription management eService.
Data Travel 50 MB (30 days)*
Price
MB included
Validity period
Zone A
5.50/5.09
50 MB
30 days**
Zone B1
7.50/6.94
50 MB
30 days**
Zone B2
29.00/ 26.85
50 MB
30 days**
Zone C
149.00/137.96
50 MB
30 days**
Price
MB included
Validity period
Zone A
15.00/13.59
200 MB
30 days**
Zone B1
19.00/17.59
200 MB
30 days**
Zone B2
99.00/91.67
200 MB
30 days**
Zone C
Not available
Price
GB included
Validity period
Zone A
39.00/36.11
1 GB
30 days**
Zone B1
59.00/54.63
1 GB
30 days**
Zone B2
Not available
Zone C
Not available
Price
MB included
Validity period
59.00/54.63
100 MB
30 days
* Buy data roaming packages for private use per credit card.
** Unused volume packages expire after 30 days.
Data Travel 200 MB (30 days)*
* Buy data roaming packages for private use per credit card.
** Unused volume packages expire after 30 days.
Data Travel 1 GB (30 days)*
* Buy data roaming packages for private use per credit card.
** Unused volume packages expire after 30 days.
Data Travel World Option Flex*
Worldwide
* Cannot be combined with NATEL® business infinity and company.
The package price is only billed if actually used abroad.
25 / 30
Prices and services Mobile communication / Valid from 1 April 2016
Data communication abroad CMN
Prices incl./excl. VAT (rounded)
Data-Optionen
World Option Flex/World Data Option Flex
Monthly price
World Option Flex/World Option Flex (PAYG*)
9.00/8.33
World Data Option Flex/World Data Option Flex (PAYG*)
7.00/6.48
* (Pay-as-you-go) cannot be combined with NATEL® business infinity subscriptions
Connection prices
For volume packages*
Price
Billing steps
Zone A
6.50/ 6.02 per 10 MB
Until the package price is reached, CHF 0.20/30 KB is billed.
Zone B1
6.50/ 6.02 per 10 MB
Until the package price is reached, CHF 0.20/30 KB is billed.
Zone B2
13.00/12.04 per 10 MB
Until the package price is reached, CHF 0.20/30 KB is billed.
Zone C
7.00/ 6.48 per MB
* Unused volume packages expire after 24 hours.
For pay-as-you-go tariffs (PAYG)
Billing steps
Zone A
2.00/1.85 per MB
30 KB
Zone B1/B2
4.00/3.70 per MB
30 KB
Zone C
7.00/6.48 per MB
30 KB
Apply in over 100 countries in which data communication is possible, for transmission using UMTS, EDGE and GPRS. For a list of all
providers go to www.swisscom.ch/countries. Billing is in increments of 30 KB (not possible for BlackBerry®).
SMS and MMS
Price per SMS/MMS
Sending SMS
0.40/0.37
Sending and receiving MMS
0.40/0.37 up to    1 KB
1.00/0.93 up to   30 KB
1.80/1.67 up to 300 KB
26 / 30
Prices and services Mobile communication / Valid from 1 April 2016
Mobile solutions
Prices incl./excl. VAT (rounded)
Public Wireless LAN
Use via NATEL® or Internet subscription from Swisscom
Swisscom subscription
Note
Usage period
NATEL® infinity
Unlimited usage included
NATEL® entry basic
NATEL® entry plus
NATEL® xtra start
To maintain service quality for all customers, if a
customer uses more than 1 GB of data traffic within
one month, Swisscom will reduce the transmission
rate in the PWLAN network for this user.
Unlimited usage included
NATEL® data-Abos
Once the data volume contained in the monthly
subscription has been used, the speed is limited.
However, no additional charges are applicable.
Included, until the inclusive data volume
per month is reached
In Switzerland: PWLAN Tariff
(charge per units of 15 minutes)
15 minutes 1.00/0.93
1 hour 4.00/3.70
In Switzerland: PWLAN Hour Option 200*
(includes 200 hours per month)
Price per month 53.00/49.07
for each additional 15 minutes 1.00/0.93
Abroad
Charge per minute 0.60/0.56
* This tariff for frequent users is worthwhile if you use Public Wireless LAN on a regular basis for more than 3 hours a month.
If you wish to switch to PWLAN Hour Option 200 please contact us on our free hotline 0800 333 221.
Time credits (eValue Card or credit card)
Online credit is valid from the first login and finishes at the end of the usage time.
Surf with one device
Surf with several devices simultaneously
Usage period
E.g. send e-mails with attachments
(Download up to 2 Mbit/s, upload up to 1 Mbit/s)
E.g. stream radio/music/TV
(Download up to 5 Mbit/s, upload up to 2.5 Mbit/s)
1 day
5.00/ 4.63 for 1 user
10.00/  9.26 for up to 3 users
3 days
12.00/11.11 for 1 user
17.00/15.74 for up to 3 users
7 days
25.00/23.15 for 1 user
30.00/27.78 for up to 4 users
30 days
35.00/32.41 for 1 user
40.00/37.0 for up to 5 users
27 / 30
Prices and services Mobile communication / Valid from 1 April 2016
Mobile solutions
Prices incl./excl. VAT (rounded)
BlackBerry®
Monthly service charges / connection prices in Switzerland (incl. PWLAN)
BlackBerry® 10 option EMM Regulated
Service charge per user without included data volume
16.00/14.81
BlackBerry® business plus
Service charge per user without included data volume (suitable for NATEL® business infinity)
35.00/32.40
BlackBerry® professional
Service charge per subscriber inclusive of 500 MB data traffic in Switzerland
45.00/41.67
BlackBerry® executive
Service charge per subscriber inclusive of 500 MB data traffic in Switzerland and inclusive
of 10 MB on all foreign networks with GPRS Roaming agreements
Price for each additional MB in Switzerland
After exceeding the data volume of 500 MB included in the monthly charge.
Settlement steps of 10 KB (rounded up in each case).
Unused data volume credit expires each month.
65.00/60.19
0.10/ 0.09
Integration and licenses are not included. For further details on BlackBerry® prices, please refer to www.swisscom.ch/blackberry
28 / 30
Prices and services Mobile communication / Valid from 1 April 2016
Mobile solutions
Prices incl./excl. VAT (rounded)
Corporate Application Access
Monthly charges
Number of lines
up to 20
5.00/4.63
from 20
4.00/3.70
from 50
3.00/2.78
Charges for data transmission
The cost of the data communication will be charged to the subscription in accordance with the terms and conditions
of the NATEL® subscription selected.
Corporate Network Access
Corporate Network Access / TIB
Corporate Network Access with a VPN (IPSec) tunnel over the Internet
One-off charges
4600.00/4259.26
Monthly charges
690.00/ 638.89
Corporate Network Access / LAE*
Connection to a LAN-I service from Swisscom
One-off charges
5300.00/4907.41
Monthly charges
1430.00/1324.07
Changes and migrations
One-off installation charges for implementing a change
Change within a connection
1200.00/1111.11
Migration variant TIB to LAE
4200.00/3888.89
Charges for data transmission
The cost of the data communication will be charged to the subscription in accordance with the terms and conditions
of the NATEL® subscription selected.
* Service charges include operating the connection from the mobile network to the existing LAN-I network at the customer’s premises. If the customer wants an additional LAN-I service access point
(SAP) for the connection to the mobile network, this must be ordered and charged for separately. Integrating the Corporate Network Access into Swisscom’s RAS Services will incur additional costs.
29 / 30
Prices and services Mobile communication / Valid from 1 April 2016
For advice on our products and services, please contact
your personal customer advisor.
General hotline
Tel. 0800 800 900 (Mon–Fri, 7.30 a.m. to 5.30 p.m.)
Fax 0800 800 905
From abroad: tel. +800 80 800 900
Technical hotline (for faults)
Tel. 0800 724 724 (available around the clock)
Fax 0800 724 725
From abroad: tel. +800 724 724 24
Mobile telephony hotline
For telecommunications managers: tel. 0800 444 404 (+ PIN)
Mobile end-users: tel. 0800 800 800 (available around the clock)
From abroad: tel. +41 62 286 12 12
www.swisscom.ch/enterprise