Behavioural Safety
Management
Safety
Team Observation Program
Doug Ward
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Safety Management Consultancy
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Behaviour Based Safety
• Based on findings of an insurance executive
report in 1951.
• 73% of accidents reported by managers
attributable from “man failures”
• Re-classified to include an additional 15%.
• DuPont evaluated 96% of accidents triggered or
caused by unsafe acts and 4% unsafe condition
• Introduction of the STOP program
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What is Behaviour Based Safety
• Focuses on at-risk behaviors that
can lead to injury
• Focuses on safe behaviors that can
contribute to injury prevention
• BBS is an injury
prevention process
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Why is Behavioural Safety used
• Most accidents are reportedly caused by
inappropriate behavior.
• Good vehicle for management and
employee engagement.
• BBS determines the performance of your
safety management systems.
• Improve the visibility of your managers.
• BBS influence the culture of your
organisation through attitudes and
perceptions.
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How do we change behaviour?
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Strong health and safety culture
Lead from the top
No blame
Employees given appropriate information
All employees trained in need for safety
and application of organisation policies
• Employees consulted on all important
issues
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Unsafe behaviour
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Unsafe Behaviour “Spiderman”
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Total Safety Culture
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Total Safety Culture
There Are 3 types of at Risk Behavior
•Conscious behaviour.
•Habitual behaviour.
•Unintentional behaviour.
BBS is about unintentional behavior and habitual
behavior.
To be more specific, it's about how to prevent
mistakes or errors you never wanted to make in the
first place.
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Total Safety Culture
1
FATAL
30 MAJORS
(Disabling
Accidents)
300
RECORDABLE ACCIDENTS
(Off Work, limited work and no
lost time)
3,000
NEAR MISSES OR FIRST AID
30,000 HAZARDS
Unsafe acts-Unsafe conditions
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Total Safety Culture
• What can cause or Contribute to “Critical
Errors”.
• Inexperience
• Change of environment
• Eyes not on Task
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Mind not on Task
Increase work load
Familiar routine
(New Start)
(unfamiliar)
(Rushing)
(Frustration)
(Fatigue)
(Complacency)
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Behavior Based Safety
Journey
Process Improvement
Action Plan
Employee ownership
Data collection
Observation Training
Pre-Task/JSA Training
Behavior Awareness Training
Observations/Feedback
JSA
SafeStart
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Process of Behaviour Based Safety
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Advanced Safety Awareness Training.
Safe Start (Risk Assessments).
Job Task Analysis/Job Safety Analysis (JSA)
Hazards Identified in Risk Assessments.
Behavioural Observations.
Observe job task looking at safe and at risk actions
Complete STOP form enter into data base and action
plans developed.
• Communicate findings and implement action program.
• Audit and evaluate progress.
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Behavioural Observation Sheet
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Behaviour Change
STOP Feedback
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Remember participations is voluntary.
Listen to disagreements.
Respect their position and find points you can agree on.
You may not have all the answers? Don’t act like you do.
Prioritise and act upon findings.
Communicate actions.
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Behavioural Safety Program
Resistance/Pitfalls
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Top Management – buy in.
Controlled outside the organisation.
Big brother blame culture.
Just another management initiative program.
Discipline of everyone.
Poor communication.
Start and finish.
Failed program loss of credibility.
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Behavioural Safety
The Meerkat Way
Video on inter-dependent safety
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Heading text
Thank you for
listening
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