Answers to Provider Questions about ICD-­‐10 Industry Questions (not specific to a health plan/payer) Answers to most of the questions that you will find in the tables below are provided by CMS. For questions that have been answered by CMS, clicking on the question itself will take you directly to the appropriate CMS page. For some questions, additional comments and/or resources are also provided. • Clicking on any of these questions will go to the following CMS document that contains the answers: https://www.cms.gov/ICD10/Downloads/ICD10FAQs.pdf • Clicking on any of these questions will go to the following CMS page that contains links to CMS Implementation Guides – one for each type of provider organization. Select the Guide that is appropriate to your organization. The questions will be answered in that handbook. http://www.cms.gov/Medicare/Coding/ICD10/ProviderResources.html Note: CMS indicates that the content on their website may not be up to date. Accuracy of the information on the CMS web site is the responsibility of CMS. Questions 1. How are ICD-10 codes different from ICD-9 codes? 2. How soon are the ICD-10 codes going to be published for entry into our system? Comments /Additional Resources The 2012 ICD-10 code sets have been published and are available on the CMS and CDC websites *See http://www.cms.gov/Medicare/Coding/ICD10/2012-ICD-10-CM-and-GEMs.html General Background ICD - ICD-10-CM - International Classification of Diseases, Tenth Revision, Clinical Modification Page 1 Version 080514a Questions 3. How will ICD-10 impact Current Procedural Terminology (CPT) and Healthcare Common Procedure Coding System (HCPCS) codes? 4. Is there an overlap between ICD-10 PCS (PCS – Procedure Coding System) and CPT? Comments /Additional Resources No. ICD-10 PCS is a different coding system than CPT utilizing 7 digits and is alpha-numeric. ICD-10-PCS will be used to report hospital inpatient procedures only. Like ICD-9 Will any health plans require ICD10-PCS to be put on outpatient claims? procedure codes, ICD-10- PCS codes are for hospital inpatient procedures only. The specification for the HIPAA mandated 837-claims transaction prohibits PCS codes from being submitted on an outpatient claim. The switch to ICD-10 does not affect CPT coding for outpatient procedures. The Current Procedural Terminology (CPT) and Healthcare Common Procedure Coding System (HCPCS) will continue to be used to report services and procedures in outpatient and office settings. *See http://www.ama-assn.org/ama/pub/physician-resources/solutions-managing-yourpractice/coding-billing-insurance/hipaahealth-insurance-portability-accountabilityact/transaction-code-set-standards/icd10-code-set.page 5. Does the ICD-10-CM contain procedure codes? 6. When do we need to stop using ICD-9 CM/PCS and start using the ICD-10CM (diagnoses) and ICD-10-PCS (procedures) codes? All services rendered on and after October 1, 2015 that are billed on a CMS1500/837P claim must be coded with ICD-10. All claims with a discharge date on and after October 1, 2015 that are billed on a UB-04/837I must be coded with ICD-10. See MLN article for exceptions and Page 2 Version 080514a Questions Comments /Additional Resources special circumstances. *See MLN Article https://www.cms.gov/MLNMattersArticles/downloads/MM7492.pdf See ICD-10 Final Rule http://edocket.access.gpo.gov/2009/pdf/E9-743.pdf 7. On claims, may we use the ICD-10 codes before October 2015 if we are ready? 8. When will the ICD-9 codes stop being accepted? ICD-10 codes must not be submitted for dates of service/discharge prior to October 2015. However, ICD-10 codes can be submitted prior to the implementation for purposes of collaborative testing with payers and other trading partners *See MLN Article https://www.cms.gov/MLNMattersArticles/downloads/MM7492.pdf As long as the date of service/discharge is prior to October 1, 2015, ICD-9 codes will still be valid. Because of claims timely filing limits, appeals, retroactive coverage and other administrative processes can span the implementation date, the length of time that ICD-9 codes can be accepted will vary by payer. *See MLN Article https://www.cms.gov/MLNMattersArticles/downloads/MM7492.pdf https://www.cms.gov/MLNMattersArticles/downloads/SE0832.pdf 9. Are the ICD-10 code sets final? Will https://www.cms.gov/ContractorLearningResources/downloads/JA0832.pdf Yes. The last regular, annual updates to both ICD-9-CM and ICD-10 code Page 3 Version 080514a Questions changes be made to them? 10. How often will the ICD-10 codes be updated? Comments /Additional Resources sets were made on October 1, 2011. As of October 1, 2012, there will be only limited code updates to both the ICD-9-CM and ICD-10 code sets to capture new technologies and diseases as required Just like ICD-9, ICD-10 codes will be updated annually and effective every October 1st. *See https://www.cms.gov/ICD9ProviderDiagnosticCodes/03_meetings.asp 11. What healthcare providers/settings are impacted by the transition to ICD-10? 12. Can we expect a new Diagnosis Related Group (DRG) coding scheme? If so, when will this version be released? The Medicare Severity Diagnosis Related Groups (MS-DRG) have been converted to ICD-10. For specific questions about any possible impact with your health plan(s), reach out to them directly. *See http://www.cms.gov/ICD10/17_ICD10_MS_DRG_Conversion_Project.asp#TopO fPage 13. What is Medicare’s plan to update the HCC (Hierarchical Condition Categories) and their corresponding payment methodology? 14. Should we expect updates to the Impairment Group Codes (for Rehab, SNF, etc)? If so, when? According to the CMS ICD-10 Impact Analysis, Impairment Group Codes will be translated to ICD-10 which will impact current CMS business processes. No specific dates are indicated for these updates to the Impairment Group Codes. The complete CMS ICD-10 Impact Analysis can be found at: http://www.cms.gov/Medicare/Coding/ICD10/CMSImplementationPlanning.html Page 4 Version 080514a Questions 15. Will behavioral health providers who currently use DSM-IV diagnosis codes need to change to ICD-10? Comments /Additional Resources Click the embedded link "ICD-10 Impact Analysis" in the last paragraph under the section "CMS ICD-10 Impact Analysis". Yes. DSM-V is scheduled to be published in May 2013 and will include ICD-10 diagnosis codes. *See http://www.dsm5.org/Pages/Default.aspx 16. Are all providers currently using ICD-9 required to change to ICD-10? 17. Are any providers exempt from having to use ICD-10 codes? 18. Does the ICD-10 mandate apply to paper claims? All providers designated as a HIPAA covered entity must use ICD-10. *See http://www.cms.gov/ICD10/Downloads/ICD-10MythsandFacts.pdf ICD-9 codes will no longer be accepted on claims (including electronic and paper) with dates of service (on professional and supplier claims) or dates of discharge/through dates (on institutional claims) on or after October 1, 2015. *See http://www.cms.gov/MLNMattersArticles/Downloads/MM7492.pdf 19. Some insurance companies only accept paper claims, especially for secondary claims. Will the CMS 1500 form itself be updated to allow for the longer codes and if so, when will these be available? 20. What is the relationship between the 5010 and the ICD-10 codes? 21. Why is there an ICD-11 coming soon? Why not include the ICD-11 codes in Yes. The National Uniform Claims Committee (NUCC), who owns and maintains the CMS 1500, has updated the form to accommodate ICD-10. *See http://www.nucc.org/index.php?option=com_content&view=article&id=186&Item id=138 ICD-10 was developed and published by the World Health Organization in 1994. The ICD code set is typically updated every 10 years. The US is the last Page 5 Version 080514a Questions the ICD-10 implementation? Comments /Additional Resources industrialized nation to adopt ICD-10 for reporting diseases and injuries. ICD-11 is scheduled for release by the WHO in 2015. However, it will need to be modified for use in the U.S. before it can be implemented. *See http://www.who.int/classifications/icd/revision/en/index.html 1. Is there a crosswalk from ICD-9 codes to ICD-10 codes? 2. Is there a crosswalk from ICD-10 DRGs to ICD-9 DRGs? Mapping ICD-9 to ICD-10 What DRG versions are ICD-10 compliant? No. It is not possible to crosswalk codes from ICD-9 to ICD-10. However, there are General Equivalence Mappings or GEMs which are available on the CMS website. (See question above about GEMS) No. It is not possible to crosswalk DRGs from ICD-9 to ICD-10. MS-DRG: A new version of the MS-DRG Definitions Manual is produced each year. MS-DRG v.30 and v.31 are ICD-10 compliant groupers that are currently available. MS-DRG v.32 is projected for implementation in October 2014. For additional information: http://www.cms.gov/Medicare/Coding/ICD10/ICD-10MS-DRG-Conversion-Project.html AP-DRG: AP-DRG is not being updated to be ICD-10 compliant. APR DRG: APR-DRG v.30 and v.31 are ICD-10 compliant groupers. Initial release date for v.30 was on October 1, 2012. Between 10/01/2013 and 10/01/2015, new versions of the APR DRG grouper will be available each year, including an ICD-9 and an ICD-10 version each year. The table below shows how long the ICD-10 version of each APR DRG grouper will be supported: APR ICD-10 version 31.0 32.0 33.0 Page 6 Version 080514a Fiscal year 2014 2015 2016 Date available 10/01/2013 10/01/2014 10/01/2015 Date support ends 10/01/2016 10/01/2016 10/01/2022 3. • • • Questions What are the General Equivalent Mappings (GEMs)? How do they work and why are they used? Are they designed for all providers and payer or just CMS and Medicare? Are they finalized and for how long will they be maintained? Comments /Additional Resources “There is no simple crosswalk from ICD-9 to ICD-10 in the GEM files. A mapping that forces a simple correspondence—each ICD-9 code mapped only once—from the smaller, less detailed ICD-9 to the larger, more detailed ICD-10 defeats the purpose of upgrading to ICD-10. It obscures the differences between the two code sets and eliminates any possibility of benefiting from the improvement in data quality that ICD-10 offers. Instead of a simple crosswalk, the GEM files attempt to organize those differences in a meaningful way, by linking a code to all valid alternatives in the other code set from which choices can be made depending on the use to which the code is put.” ~ 2012 ICD-10-CM GEM Users Guide. The GEMs are a crosswalk tool developed by CMS and CDC for use by ALL providers, payers, and data users. The mappings were finalized in December 2011 are available for free on the CMS website. The GEMs can be used to become acquainted with ICD-10 as well as the basis for software that can be used to help analyze the impacts of ICD-10 and implementation activities. CMS anticipates maintaining the GEMs for a minimum of 3 years after implementation. *See http://www.cms.gov/ICD10/11b14_2012_ICD10CM_and_GEMs.asp#TopOfPage http://www.cms.gov/ICD10/Downloads/ICD-10MythsandFacts.pdf http://www.cms.gov/ICD10/05a_ProviderResources.asp#TopOfPage 4. Is there a GEMs mapping from ICD10 PCS to ICD-9 PCS? http://www.cms.gov/ICD10/17_ICD10_MS_DRG_Conversion_Project.asp#TopO fPage Yes http://www.cms.gov/Medicare/Coding/ICD10/2014-ICD-10-PCS.html Download Page 7 Version 080514a Questions 5. 6. Is there a user friendly version of the GEMs crosswalk? As a contingency plan for submitting claims to health plans that may not ready on 10/1/15, are there ICD-10 codes that do not map back to ICD-9 codes? Comments /Additional Resources 2014 General Equivalence Mappings (GEMs) – Procedure Codes and Guide [ZIP, 721KB] Not from CMS. Vendors may provide for free or license tools. Due to the differences in the code sets, there are some concepts that do not carry over to ICD-10 as well as there are new concepts in ICD-10 that do not exist in ICD-9. In some cases an ICD-9 code or group of codes may not have an ICD-10 counterpart and would therefore be considered as a “No Map”. For more information, download the GEM Users Guide. *See http://www.cms.gov/ICD10/11b14_2012_ICD10CM_and_GEMs.asp#TopOfPage 7. What are the Reimbursement Mappings? “The Reimbursement Mappings were created to provide a temporary but reliable mechanism for mapping records containing ICD-10 diagnosis and procedure codes to “reimbursement equivalent” ICD-9 diagnosis and procedure codes, so that while systems are being converted to process ICD-10 claims directly, the claims may be processed by the legacy systems.” ~ Reimbursement Mappings User’s Guide *See http://www.cms.gov/Medicare/Coding/ICD10/index.html (click on the appropriate ‘GEMS’ link on the left side of the page) 8. Where an ICD-10 code maps to a cluster of ICD-9 codes – will the GEMS file provide guidance on how to sequence codes on an outbound claim. (May be relevant when submitting post 10/1/2015 claims to payers that are not ready to and/or not required to accept No. For those instances when an ICD-10 code maps to a ‘cluster’ of ICD-9 codes, and all codes in that cluster must be included on a claim, refer to the coding guidelines for clarity around sequencing. Coding Guidelines can be found at: CDC Website http://www.cdc.gov/nchs/icd/icd10cm.htm Page 8 Version 080514a Questions ICD10 codes, e.g. workman’s comp, auto insurers.) Comments /Additional Resources http://www.cdc.gov/nchs/data/icd10/10cmguidelines_2013_final.pdf CMS Website http://www.cms.gov/Medicare/Coding/ICD10/2014-ICD-10-PCS.html Download 2014 General Equivalence Mappings (GEMs) – Procedure Codes and Guide [ZIP, 721KB] 1. What will happen if providers currently using ICD-9 codes do not adopt ICD-10-CM and ICD-10-PCS? Compliance Claims submitted with ICD-9 codes after October 1, 2015 for dates of service/discharge on and after October 1, 2015 will risk denial and nonpayment. Claims submitted to Medicare with ICD-9 codes after implementation will be denied. Additionally, providers submitting claims via 5010 after the compliance date will be in violation of HIPAA Transactions & Code Sets rules and will risk penalties for non-compliance. *See https://www.cms.gov/ICD10/Downloads/ICD-10Overview.pdf http://edocket.access.gpo.gov/2009/pdf/E9-743.pdf 2. Is Medicaid required to switch to ICD10? 3. Are all insurance carriers required to use ICD-10 by the same deadline as providers? If all carriers are not required to implement ICD-10, which ones are exempt and why? Worker’s Compensation and Property & Casualty insurers are not required to use ICD-10 codes as they are not considered, at this time, to be HIPAA covered entities. However, individual insurers of these 2 types may choose to adopt the new code sets. Washington State Labor & Industries is implementing the ICD-10 codes sets by October 2015. *See Page 9 Version 080514a Questions Claims Processing Comments /Additional Resources http://www.cms.gov/ICD10/Downloads/ICD-10MythsandFacts.pdf 4. Will there be a grace period for implementation of ICD-10 compliance? The ICD-10 compliance date is firm and currently there is no grace period. 5. Who are the ICD-10 compliance “police”? Who would a provider or an insurance company contact if one or the other was not complying? CMS is responsible for monitoring and enforcing non-privacy related HIPAA violations. Any violations would be reported to CMS using the required form. 1. What if I have claims for dates of service prior to October 1, 2015 but can't submit them until after October 1, 2015? 2. What is CMS guidance for a claim with a date of service on or after October 1, 2015 submitted with the ICD-9 code set? *See http://www.cms.gov/ICD10/Downloads/ICD-10MythsandFacts.pdf *See http://www.cms.gov/Enforcement/Downloads/HIPAANonPrivacyComplaintForm.pdf To be compliant with HIPAA Transactions and Code Sets, any claim received for dates of service/discharge after October 1, 2015 should be rejected and returned to the claim submitter. Refer to the MLN Article MM7492 for further guidance to providers for claims that span the periods where ICD-9 and ICD-10 codes may both be applicable. *See MLN Article https://www.cms.gov/MLNMattersArticles/downloads/MM7492.pdf 3. What are billing requirements for facility claims that cross the Oct 1, 2015 date? • Inpatient facilities MLN Article https://www.cms.gov/MLNMattersArticles/downloads/MM7492.pdf Page 10 Version 080514a Questions • Home health facilities • Outpatient facilities 4. What is CMS guidance when there is a primary payer and a supplemental AND one of the payers is ready and receiving ICD-10 but the other is not? 5. What happens if one insurance company interprets an ICD-10 code differently than another insurance company for the same exact diagnosis or procedure? (this could apply if the primary/secondary explanation of payments show different results) 6. Using the 5010 electronic 837 transaction, will providers need to test claims with ICD-10 data with payers prior to the deadline? 1. How should providers globally approach ICD-10 implementation? Preparing for ICD-10 What should providers do now to prepare? Comments /Additional Resources CMS has given limited guidance except to communicate with your payers. http://www.cms.gov/Medicare/Coding/ICD10/Downloads/ICD10Communicating withYourPayers.pdf A contingency plan should be developed in case one or more payers are not ready on the compliance date. Such a plan is critical since submission of ICD-9 codes after the implementation date will not be HIPAA compliant and could result in claim rejection as well as putting providers and payers at risk of penalties for violating HIPAA. Claims processing rules are designed to support a payer’s business requirements, no differently than in ICD-9 today. These can include member benefits, coverage policies as well as clinical policies. ICD-10 codes can be used to execute these requirements within the health plan system, but are specific to that health plan. There may be variances in claims processing based on these factors. Health plans provide access to policy information on their websites where you can find additional information. Providers should first create a Project Plan that: • conducts a ICD Data Flow Analysis, which creates an inventory of your current systems and processes that use ICD-9, • establishes a budget for the implementation, • coordinates with their vendors, payers, billing service and/or clearinghouses, • conducts a work flow analysis and needed changes, • identifies specific needs for staff training, and Page 11 Version 080514a Questions • Comments /Additional Resources tests revised processes with your vendors and payers. No one-size-fits-all approach will meet the needs of all Providers. Implementation strategies will vary by: • type of provider (facilities vs. ambulatory settings) • size of the provider organization • level of staff knowledge • degree of “automation” (use of electronic systems) For details on Project Planning for ICD-10, the CMS link provides Implementation Guides, Timelines, and Checklists for Small/Medium Practices, Large Practices and Small Hospitals. http://www.cms.gov/Medicare/Coding/ICD10/ProviderResources.html *See AMA: http://www.ama-assn.org/ama/pub/physician-resources/solutions-managingyour-practice/coding-billing-insurance/hipaahealth-insurance-portabilityaccountability-act/transaction-code-set-standards/icd10-code-set.page AHIMA: http://www.ahima.org/icd10/implementing.aspx 2. How will the transition to ICD-10 impact my staffing structure? Staffing needs and skills training will vary based on specifics of the implementation strategy. An ICD Data Flow Analysis will help determine which departments and their staff, and in what manner and degree, will be impacted, by ICD-10 implementation. In brief: • Practitioners will need to provide detailed and extensive clinical documentation to enable accurate and complete ICD-10 code selection. Page 12 Version 080514a Questions 3. How do we estimate the amount of time we’ll need to transition to ICD-10 and the operating costs we will incur? 4. Are there training requirements/expectations (intensity, amount of training time, etc.) for which providers and coders should be prepared for? What are some good training resources/tools that are available? 5. What is the estimated impact of the Transition to ICD-10 on Medicare Inpatient Hospital Payments 6. Are there recommended metrics that should be considered and possibly developed to help measure pre/post ICD-10 implementation performance/impact? Comments /Additional Resources • Operations staff will need to adapt systems, policies and procedures to reflect the changes in operational steps. • Operations staff will also need to assess the requirements of external parties, including health plans/payers, and identify information system changes to be made. The organization also must make sufficient resources available to test those systems and closely monitor results from health plans/payers, to ensure that services are accurately adjudicated. See the Implementation Guide associated with your type/size organization, then go to Implementation Timeline section in that document. See http://www.cms.gov/Medicare/Coding/ICD10/ICD10ImplementationTimelines.html See the Implementation Guide associated with your type/size organization, then go to Assess Training Needs section in that document. See http://www.cms.gov/Medicare/Coding/ICD10/ICD10ImplementationTimelines.html See: http://www.onehealthport.com/sites/default/files/pdf/millimanicd-10-impactprovider.pdf See WEDI white paper on ICD10 Critical Metrics for each of the following entities: • Hospitals • Practitioners (including individual and group providers) http://www.wedi.org/docs/resources/wedi_impact_assessment_swg_white_paper_i cd10_metrics_revised_111412-pdf.pdf?Status=Master Page 13 Version 080514a Page 14 Version 080514a