IT Services
IT Student Services
Welcome!
The IT Services "Informatikdienste (ID)" offers
all registered ETH students, auditors and special
students the following free basic IT services:
–nethz account (ETH login)
–mailbox with 200 MB memory
–ETH-wide available personal home directory
with 2 GB disk space
–personal ETH homepage for scholastic work
–polybox with 50 GB "Dropbox"-similar on
campus storage
–IT Shop with Software for free
–public computer labs equipped with Office,
web, programming tools, mathematical
software
–On campus internet access with Wi-Fi or cable
–VPN (Virtual Private Network) for off-campus
access to ETH network
Student Services
An overview of all services as well as the current
web version of this brochure, in German and
English, available at
www.id.ethz.ch/services/students/index_EN →
IT Services
nethz Account / Login Name
Your nethz account is the key to all IT services at ETH
(e.g. network, email, secure sites). Included with your
student documents, you have received an automaticallygenerated login name and initial password.
Password Change
You must change your initial password. Choose a
password that you can easily remember. For security
reasons, your password should contain at least 8 characters with upper and lower case letters, numbers and
special characters. Change your password as often as
you like at irregular intervals. We recommend the use
of different passwords for our various IT-services.
www.password.ethz.ch → Passwort ändern
Password-Disclosure / IT-Security
Never reveal your password via email. No serious service
supplier will ever ask you for your username or password. Make sure to logon to absolutely trustworthy web
sites only. If in doubt, ask your IT support first.
More information on the subject of IT security can be
found in our IT Awareness program "safeIT".
www.safeit.ethz.ch/index_EN →
Password forgotten
To protect your security, we never issue passwords over
the phone. However, if you have set a secret question
and mobile phone number and/or an alternate email
address the Service Desk → can send you a new password. You can also ask to pick up your new password
personally at the Service Desk counter or from your
IT administrator → or have it sent by postal delivery.
Admin-Tool: my Services
Define a password security question, forward your
emails, set spam filters, reverse lockout and activate
other services.
www.password.ethz.ch → meine Services
Email / Mailbox
Your email address is <loginname>@student.ethz.ch.
It will be used by ETH for all official correspondence.
You have the possibility of setting additional email
addresses.
For mailbox size and pointers on mailbox clean-up see
www.id.ethz.ch/services/list/e_mail/index_EN →
Mail Clients / Web Access
You can access your emails with any mail client, via web
access www.mail.ethz.ch → or on most Smartphones →
Configuration guides for mail clients at
Student Services → Email / Calendar-Service
Spam Filter
All external emails pass through our spam filter. Personal spam settings at
www.password.ethz.ch → meine Services > E-Mail
Spamfilter
Mail Archive
Mails older than 30 days are automatically archived in
our online mail archive for an unlimited time and independent of size. Archived mails will not be deleted at
their original location. Deleted and unread emails will
not be archived.
https://mailarchive.ethz.ch →
VPN – Virtual Private Network
VPN offers a secure, encrypted connection to the ETH
network. This allows the integration of your computer
into the ETH-network regardless of location or Internet
Service Provider. You will however need a VPN client
(e.g. AnyConnect from Cisco) and your nethz password
for this.
www.id.ethz.ch/services/list/network/vpn/index_EN →
On Campus Wi-Fi
Your laptop must be DHCP configured. ETH uses four
SSIDs, eth (-5) and public (-5). We recommend the use
of SSID eth-5, which allows immediate unlimited Internet access and safer surfing (WPA encrypted).
www.id.ethz.ch/services/list/network/wifi/index_EN →
Off-campus Wi-Fi
For Internet access use your own Internet Service Provider. For an ETH-network connection use VPN →. Hot
spots at other universities (worldwide, SSID eduroam)
and of some commercial providers in Switzerland are
free of charge for ETH students.
IT Shop – Software for Students
Purchase software licenses and download software
online in the IT Shop. Most software packages are free.
https://idesnx.ethz.ch/ →
Installation Support for Notebooks
The Service Desk → can help you setup ETH services
such as mail client, VPN, or connecting network drive.
Students can arrange an appointment and drop off their
device at our counter.
Computer Labs Zentrum
All student computer classrooms and computer labs
can be used outside teaching hours. There are Windows
and Linux computers equipped with Office, programming tools and mathematical software.
Student Services → Student Computing Labs
ETH Zentrum: HG D11, D12, E19, E26.1, E26.3, E27
Access to Home Directory
After logon in one of our computer labs, you can access
your 2 GB home directory:
Student Services → Home Directory /File System
Store your personal data from public Unix workstations
on ~/private. You will find your home directory on public
Windows workstations on drive T:
Access to your home directory is possible within the
ETH network or via VPN → only.
Configuration for home directory:
Windows: Map Network Drive > enter path >
\\d.ethz.ch\dfs\users\all\<Login-Name>
Mac OS X: Go > "Connect to server" > enter path >
smb://d.ethz.ch/dfs/users/all/<Login-Name>
Unix: smbmount
Access with sFTP or Samba for Mac and Unix:
Student Services → Home Directory/File System
Backups / Previous Versions
Your files from the previous 6 days can be found at:
\\d.ethz.ch\dfs\users\all\<Login-Name>\.ckpt
Windows users will find the tab «Previous Versions»
under document properties. All student file systems are
backed up and stored 90 days. Data can be requested
from the Service Desk →
Printing and Plotting / VPP
Use the VPP printer service to print documents (800 b/w
pages per semester free). For fee-based print jobs you
must charge your prepay account.
www.id.ethz.ch/services/list/vpp/index_EN →
Prepay Account
Recharge your prepay account for cost-incurring services such as printing.
www.id.ethz.ch/services/list/prepay/index_EN →
polybox
polybox offers 50 GB "Dropbox-similar" on campus
storage. "Use it as a logical memory stick – store your
data on the ETH campus / share it with colleagues."
www.id.ethz.ch/services/list/polybox/index_EN →
CIFEX – exchange of large files
For files too large for email delivery (> 20MB) or if you
wish to send or receive encrypted files.
http://cifex.ethz.ch →
Personal Scholastic ETH Homepage
Your ETH homepage URL for scholastic work is
http://n.ethz.ch/student/<Login-Name> or use «https»
for encrypted connections. The corresponding start page
index.html is filed in your home directory in the subdirectory homepage. You can modify index.html file and
write your own CGI programs. A MySQL-database can be
requested at
www.password.ethz.ch → meine Services > MySQL
CGI programs at
Student Services → Student Homepages
Smartphones / Apps
Automatic iPhone configuration for Exchange/mailbox,
VPN, SSID and certificates at
www.iphone.ethz.ch →
Guides for VPN and Wi-Fi setup on other smartphones
www.id.ethz.ch/servicedesk/guide/index_EN →
ETH provides several official apps for iOS, Android and
Windows e.g. ETH App. Additional Apps: ASVZ-, ETH
EduApp, Globe.
ETH EduApp
Mobile application for studying and teaching at ETH for
iPhone, Android and Web.
http://www.eduapp.ethz.ch →
Application myStudies
Web application for managing your studies.
www.mystudies.ethz.ch →
Weblogs / Blog-Server
Create and manage your own blog and publish your
scholastic diary, photos and videos.
www.blogs.ethz.ch/english →
Mailing-List Server Using Sympa you can subscribe to mailing lists, write
articles and join discussions and forums.
www.id.ethz.ch/services/list/sympa/index_EN →
ETH Doodle (Ad-free)
Schedule a joint meeting. Administration only possible
within ETH network (VPN)
https://ethz.doodle.com →
Compicampus – Computer Courses
Free IT courses tailored to the needs of our students.
Participation limited, registration necessary.
www.compicampus.ethz.ch/index_EN →
Course Catalogue
Publication listing all courses available including lecturers catalogue
http://www.courses.ethz.ch →
Lecture Recording
All publicly released recordings can be found on the
ETH video portal.
www.video.ethz.ch →
Multimedia Checkout
Professional A/V devices can be obtained from our
checkout service.
www.id.ethz.ch/services/list/mms_is_pool/index_EN →
ETH-Bibliothek
ETH students can make free use of the extensive knowledge portal: books, magazines, pictures, collections
and archives, as well as e-resources.
www.library.ethz.ch/en →
ETH Events Calendar
Events and Exhibitions at ETH Zurich.
www.vk.ethz.ch →
Auditors, Special Students
All official correspondence is sent to you via your ETH
email address. For important information see
www.it-auditor.ethz.ch →
Addresses and Personal Data
You are responsible for keeping your personal communication data (e.g. home address) up to date. Use
this application to modify personal data, set a PIN for
building admission, activate "e-Velolink" and specify
a shipping address (e.g. "Polykum"). Register your
mobile phone number for emergencies and library
announcements.
www.addresses.ethz.ch →
People Directory
You can find phone numbers, office addresses and
other information regarding ETH members on the ETH
homepage.
www.ethz.ch/person-search →
ITS Services, Applications, Links
All ITS services, important ETH and ETH-related applications and links for your studies at ETH.
www.id.ethz.ch/services/index_EN →
Software Development
ETH Zurich encourages and supports the development
of software by students. Please note the guidelines for
publishing software packages.
www.id.ethz.ch/documentation/merkblaetter/index_EN →
IT Use and Personal Devices (BYOD)
Acceptable Usage Policy (BOT) Information and IT Best
Practice Rules for students at
www.id.ethz.ch/documentation/rechtliches/index_EN →
ITS Service Desk
The ITS Service Desk is the gateway to the IT Services.
We‘re here to help you!
We can be reached by phone, email and web-form or at
our service desk counter (HG E11).
Phone: +41 44 632 77 77
Monday – Thursday 8 –6, Friday 8 –5
www.id.ethz.ch/servicedesk/index_EN →
IT Department Contacts
You can find your Informatics-Support-Group at
www.id.ethz.ch/about/departments/index_EN →
IT Services at ETH Zurich
www.id.ethz.ch/index_EN →
ITS Blog: www.blogs.ethz.ch/its →
ITS Newsletter inside|out:
www.id.ethz.ch/newsletter/index_EN →
Editors
Webversion
Circulation
Sabine Hoffmann Marketing & Communication (ITS)
5.0 / May 2016
2800 (6.0/2015, Design 2015)