Working with Fluke
Distributor
Training
Program
Working with Fluke
Why Sell Fluke?
Astronomers use Fluke tools in
Antarctica to test telescopes, while
an electrician maintains motors on
a US cranberry farm.
where you’ll find Fluke test tools at work.
Customers of every culture, speaking almost
any language, reach for Fluke tools with
confidence. It’s the preferred brand of those
who are the masters of their professions, and
who demand Fluke ruggedness, reliability,
and accuracy.
Customers use Fluke tools for amazingly
diverse applications, from verifying electrical safety installations in France, to testing
repairs of thermal tiles during a NASA space
walk. We keep all of these customers up and
running at peak effectiveness with technical,
calibration, and repair services in their part of
the globe.
Pushing the boundaries
As the world’s largest manufacturer of
handheld electronic test tools, Fluke focuses
on keeping the world up and running for
each customer. We take our job very seriously
because customers in nearly every country
and every industry consider the capabilities of
our tools as critical to their livelihood.
Every Fluke tool speaks volumes about
our company’s planning, engineering, and
application expertise. It shows in every detail
– from the innovative electronics and awardwinning industrial design, to the safety
engineering and quality of workmanship.
With a rich history spanning more than 50
years in test and measurement, Fluke has
become one of the world’s most trusted
brands, distinguished by:
Innovation
Design
Precision
Safety
Partnerships
and Continually advancing into new frontiers.
Wherever you go, you’ll find Fluke
In the most extreme temperatures, in the
harshest climates, even in outer space: That’s
Page Fluke Corporation
FACT – Working with Fluke
At Fluke, listening to the voice of the customer
is a way of life. We first observe customers in
their own work environments, hearing firsthand their everyday challenges and demands.
Then we ideate – Fluke’s company-wide
process for generating innovative product and
service concepts. Concepts are then validated
for customer value, and finally developed by
multidisciplinary teams with the customer our
constant co-development partner.
We travel the world — from Europe and
Asia to the Americas — optimizing tools to fit
regional culture, work habits, and regulations.
This customer-centric approach has led Fluke
to invent new products as well as entirely
new categories of instruments – from the first
differential voltmeter in 1955 to the first true
insulation multimeter in 2005.
Working with
Fluke 1
Why sell
Fluke?
What you will learn
in this module:
• What makes Fluke a
leader in the test and
measurement industry
• Fluke product
compatibility
• New product flow
Extending the personal power of
professionals
Fluke tools are designed for professionals who
take great pride in their work. Our design
mantra is ‘elegant simplicity,’ conveying
rugged reliability with every detail.
Industrial design focuses on how a user
physically interacts with his tools. The
process always begins with observing and
listening to the customer. He is an artisan,
a master of his profession. His tools are his
livelihood and carrying Fluke tools is the mark
of a pro.
ing the volt standard from our metrology lab
directly to the factory floor from our own
primary laboratories.
Why sell
Fluke?
Safety
Our designs convey rugged reliability in
every detail. We use bold colors, functional
shapes, and no-nonsense details. Even highly
complex tools are logical and intuitive. We
always strive for a more useful shape, a better
fit, and greater utility.
Fluke product designs have been honored
around the world, including awards from
Europe, Japan and the US. The Smithsonian
Institute’s National Design Triennial featured
several Fluke products. Yet our ultimate
reward is exceeding customers’ expectations.
Precision
Our company’s long history of precision
and accuracy began with our founder, John
Fluke, Sr., a pioneer in metrology for electrical test and measurement. His mentality of
precision has always flowed into every tool
the company designs, builds, services, and
calibrates.
Fluke doesn’t just manufacture precision
calibration instruments. Fluke laboratories
are accredited and approved to test, calibrate,
and certify the accuracy of these and other
companies’ products. These laboratories
maintain uncertainties comparable to those
found in national labs. Fluke is just one step
away from NIST, (National Institute of Standards and Technology is a federal technology
agency that develops and promotes measurement, standards, and technology), transfer-
Page Fluke Corporation
FACT – Working with Fluke
Working with
Fluke 1
We are committed to electrical safety for both
users and their tools. People’s lives are on
the line when they’re working with electricity. Fluke tools are built to meet or exceed
recognized international test and measurement standards for safety and performance.
Our commitment to safety begins with the
painstaking attention our engineers pay to
product details, ensuring that Fluke tools meet
and even exceed national and international
standards of safety. Tools must also pass the
independent tests of one or more regulatory
agencies such as CSA, UL, VDE and TÜV.
Fluke’s own environmental laboratory
performs the most punishing tests of all. In
this advanced facility, tools are shocked to
simulate voltage spikes, violently shaken,
heated and chilled to extreme temperatures,
and repeatedly dropped onto hard surfaces
to ensure their safety and reliability. To help
customers reduce risks on the job, we run
a worldwide Electrical Safety Measurement
program. Employers can create in-house
safety programs using our safety kits and
other resources.
Partnerships
Fluke does not work alone. We depend upon
close working partnerships with a broad
range of organizations to fully serve our
customers’ needs.
Some of our most valuable and important
partners are distributors. We provide training, application knowledge, and resources
before, during, and after the sale. This helps
our distributors increase their profitability by
adding value to their customers.
Our Education Partnership Program helps us
build strong relationships with trade, technical, and union apprenticeship programs.
We also offer electronics and electrical
safety expertise to regulatory bodies and standard-setting groups such as IEC, NFPA, ISO,
and ASNI.
Advancing into new Frontiers
Fluke is known the world over as the leading
manufacturer of digital multimeters (DMMs),
but our product lines, our customers, and
their applications have grown far beyond
DMMs in the last five decades.
Fluke tools now go wherever our core
technologies and expertise in rugged, reliable,
accurate testing add value for customers.
Fluke brings its expertise in power quality to
utility customers with a full portfolio of products.
Out of our knowledge of electrical and HVAC/R,
we’ve launched a new line of indoor
air quality test tools. With industry’s growing
demand for predictive maintenance, Fluke offers
both knowledge and tools like thermal imagers,
insulation testers, and infrared thermometers to
help customers prevent costly repairs.
Fluke products provide the lowest
cost of sales and the highest overall margin
• Fluke products lead the industry in versatile
performance, accuracy and rugged durability.
• Every product incorporates the newest
technology and chip designs to ensure
years of trouble free service.
• Fluke products are designed to meet the
latest safety standards, IEC 61010 and are
independently tested by UL, CSA, TÜV and
other certifying agencies.
• Lifetime warranties are standard on most
Fluke multimeters. This is one of the best
warranties in the industry.
• Fluke has been building quality products
for more than 50 years. Fluke products are
designed with the customer in mind.
• We provide hands-on customer training
seminars, distributor self-study training,
web access to application notes and a
toll-free support line staffed with engineers
familiar with Fluke products and their
applications.
• Fluke strives for continuous quality improvements in both process and product and is
ISO 9000 certified.
• Fluke products are used in a wide range
of industries under demanding conditions.
Fluke’s environmental lab tests products
under shock, vibration, temperature and
humidity at a variety of altitudes. Fluke’s
specifications are very conservative, allowing our products to meet or exceed stated
specifications.
Page Fluke Corporation
FACT – Working with Fluke
• We maintain a lead over the competition
with cutting edge clean-room technology,
always finding new ways to meet the
customer’s needs.
• Your customers can be confident that they
can safely use Fluke products in their real
world professional applications.
• The return rate on Fluke multimeters is less
than .1%, which guarantees years of trouble
free service.
• Customers have field proven Fluke’s quality
and performance.
• You’re not alone out there. We provide a
number of ways to get answers to your
questions.
• Addressing a wide range of markets gives
us an opportunity to implement application
improvements from multiple environments.
ISO certification is a process that continually
reviews our procedures and processes.
Proven profitability
Fluke is a premium brand that customers
recognize and demand. Fluke products sell
themselves and stay sold because they exceed
the customers’ expectations of ruggedness,
portability, safety, reliability and value.
Fluke products are designed to complement
one another. All of Fluke’s handheld products
have a wide variety of accessories designed
to enhance their operation. If a temperature,
pressure or current measurement becomes
necessary, the need can easily be met
with the addition of a specific adapter. Your
customers will look to you for additional solutions and will appreciate this suite of products
as their needs change.
Fluke is more than a manufacturer of
high-quality electronic test tools. We are also
dedicated to providing high-quality services
to support the products used in your customer’s
applications. To protect their product investment,
Fluke Service Centers are located at strategic
locations world wide to provide calibration,
repair, and self-maintenance services.
High demand generation and support
The Fluke name provides a powerful draw to
a customer. It represents superior quality and
performance, designed by true craftsmen who
know test and measurement equipment. We
ensure that this message is reinforced through
print advertising, direct mail, trade shows,
public relations and on the World Wide Web.
We are committed to providing pre and
post-sales support to our customers. Our
Sales and Application department is staffed
by engineers familiar with our products and
their applications. Prepared to answer tough
questions, they are committed to help you
and your customer. In the U.S., call 1-800-44FLUKE. In Canada, call 1-800-36-FLUKE.
Working with
Fluke 1
Why sell
Fluke?
Test your knowledge
Working with
Fluke 1
1. Fluke products are designed to meet the latest safety standards. They are:
A. ECA 2950
B. UL 1244
C. UL 4910
D. IEC 61010
Why sell
Fluke?
2. High demand generation is insured through:
A. Print advertising
B. Direct mail and trade shows
C. Public relations and world wide web
D. All of the above
3. Fluke provides:
A. Distributor self-study training
B. Hands-on customer training seminars
C. Both A and B
D. Neither A nor B
4. The return on Fluke multimeters is less than ______which guarantees years of trouble free service.
A. 10%
B. 1%
C. .1%
D. None of the above
1. D 2. D 3. C 4. C
Why sell Fluke?
Fluke’s leadership position
Proven profitability
• Fluke is a premium brand that customers demand and recognize
• Fluke products exceed the customer’s expectations of:
• Ruggedness
• Portability
• Safety
• Reliability
• Value
High demand generation and support
• The Fluke name represents superior quality and performance
• The Fluke message is reinforced in print advertising, direct mail, trade shows, public relations and on the worldwide
web
• Fluke Sales and Application provides pre and post sales support in the U.S.. They are prepared to answer your tough
questions
• Fluke maintains a very formidable and dominant place in the market
New products
• A significant amount of resource is dedicated to research and product development
• A continual flow of new products insures enhanced business opportunities
• Quality product design and manufacturing ensures customer satisfaction
Fluke.Keeping your world
up and running.
Fluke Corporation
PO Box 9090, Everett, WA USA 98206
For more information call:
In the U.S.A. (800) 443-5853 or
Fax (425) 446-5116
In Canada (800)-36-FLUKE or
Fax (905) 890-6866
Web access: http://www.fluke.com
©2009 Fluke Corporation. All rights reserved.
Printed in U.S.A. Phase 2, Module 6, Rev 2
Page Fluke Corporation
FACT – Working with Fluke
Working with Fluke
Partner Portal
Plan for profit, with Fluke as your
primary supplier of test tools. Find
out about the latest news, articles,
tools and events that have an
impact on your business. There
are only two ways to increase
profits, 1) reduce your cost of sales
and 2) increase your sales volume
and effectiveness. Fluke helps you
do both, with the right products,
programs and promotions.
How do I log onto the Partner Portal?
Direct your web browser to:
http://support.fluke.com
Get the information you need
to grow your test tool business
and market Fluke products,
instantly, from the Fluke Partner Portal.
Download digital files, product
data sheets, press releases,
photos and information to
support Fluke products from
the Fluke partner portal. Even
check order status down to the
line item.
The Partner Portal is a password protected
extranet site designed specifically for Fluke
distributors and their sales staff. It contains a
wealth of information that will help you sell
more Fluke test tools Available information
includes:
• Photos
• Press releases
• Product data sheets
• Web assets
• Sales tools
• Brochures
• Catalogs
• New product introduction assets
• Pricing
Page Fluke Corporation
FACT – Working with Fluke
Use the drop down list under the
“Name of the Site where you want to go:”
to select “Partner Portal – Fluke Industrial
Tools”. Select Register if you have never
been to the site before. Click enter and follow
the instructions, in about 24 hours your registration will be completed and you will receive
a confirmation email from Fluke.
If you
have
already
registered
on the site,
select Logon
and enter
your User
Name and
Password, then select OK.
How do I navigate the Partner Portal?
What’s New provides information about the
Working with
Fluke 1
Partner
Portal
What you will learn
in this module:
• What is the Partner
Portal?
• How do I log onto the
Partner Portal?
• How do I navigate the
Partner Portal?
latest in product introductions, Fluke advertising designed to help with pull through, application notes to help support your customers
with a push solution, merchandising aids to
help entice the customer and loads of product
specific information to bring you up to speed,
fast.
the LINK icon. This links you to the Fluke
Information store, your primary conduit to
all graphics for all Fluke brands.
If you need literature to support one of the
many Fluke products, select the Literature
link and use the pull down Find list to select
the exact document you are looking for.
Select the Merchandising Aids
to order display fixtures and end
cap displays and other merchandising accessories.
If you would like to include
Flash animated virtual demos
on your web site or on a cd
you are sending directly to
your customer, simply click on
Product Virtual Demos and
download the one you want.
Library is the section you will use the most.
There are many sub-categories located in
the library. Information regarding products,
contracts, pricing and even literature and
graphics are accessible through this section.
If you need Fluke graphics for a promotion or
catalog piece, select Images and then select
Page Fluke Corporation
FACT – Working with Fluke
Working with
Fluke 1
Partner
Portal
Look up order status
Click on “Order Inquiry” and you will
be able to look up order status for one
order at a time.
Simply type in your purchase order
number or Fluke sales order number.
The order inquiry function will
indicate the scheduled ship date(s),
individual line items, and if the shipment has already left our dock.
You can drill down on orders shipped by
UPS by clicking on the waybill number.
Information will remain accessible for up to
30 days after shipment of the order.
The Fluke Partner Portal is a very useful and
powerful tool, one that will help you achieve
your sales target through instant access to
information and assets.
If you have any questions or comments
regarding the portal, please contact your Fluke
territory sales manager.
Page Fluke Corporation
FACT – Working with Fluke
Working with
Fluke 1
Partner
Portal
Test your knowledge
Working with
Fluke 1
1. The Fluke Partner Portal is password protected. (True or False)
A. True
B. False
Partner
Portal
2. The Partner Portal is located at _________________________________.
A. http:\\www.fluke.com
C. http:\\support.fluke.com
B. http:\\support.myfluke.com
D. None of the above
3. If you need literature to support one of the many Fluke items, select the __________ link.
A. library
B. literature
C. local
D. demo
4. To look up order status for an order, simply type in your ____________________________.
A. purchase order number
B. Fluke sales order number
C. Both A and B
D. None of the above
1. A 2. C 3. B 4. C
Chapter Summary
Fluke Partner Portal
• Log onto the Partner Portal at: http:\\support.fluke.com
• Download digital files, product data sheets, press releases, photos and information to
support Fluke products from the Fluke partner portal.
Library
• The section you will use the most
Fluke.Keeping your world
up and running.
Fluke Corporation
PO Box 9090, Everett, WA USA 98206
For more information call:
In the U.S.A. (800) 443-5853 or
Fax (425) 446-5116
In Canada (800)-36-FLUKE or
Fax (905) 890-6866
Web access: http://www.fluke.com
©2009 Fluke Corporation. All rights reserved.
Printed in U.S.A. Phase 2, Module 2, Rev 2
Page Fluke Corporation
FACT – Working with Fluke
Working with Fluke
Customer Support Services
External web site
WWW.FLUKE.COM
Virtual Demos
Flash animated demos
of most Fluke products are available for
viewing or download.
Allow your customer
to take a "virtual" tour
a Fluke product before purchase, and download specific product information from the
same location.
Product Manuals
Download the latest
version of Fluke
manuals, instruction
sheets and manual
supplements – at no
charge. Most user’s
manuals and instruction sheets are available
in multiple languages as well.
Service
When your Fluke tools
need repair or calibration, call Customer
Support Services at
1-888-99-Fluke or
email service.status@
fluke.com. If your customer’s tool isn’t working correctly, or if they dropped it, ran over it,
or dunked it in the pool, call Fluke. If it isn’t
under warranty, we’ll give you a cost estimate
over the phone. Once they send it in, we’ll
verify the problem, fix it, test it and put it back
in the mail often in less than five working
days.
Page Fluke Corporation
FACT – Working with Fluke
Fluke recommends that your customer calibrate their DMMs, Calibrators and ScopeMeter
test tools once a year, especially if they use
them often or need accurate measurements to
meet contractural or regulatory requirements.
Calibration compares their tool’s measurements to an accuracy standard, similar to
setting your watch to match an atomic clock.
Some test tools live a rough life, if you calibrate them you know they’re accurate.
To protect your customer’s product investment, Fluke Service Centers are located at
strategic locations in the United States to
support them with calibration, repair, and
self-maintenance services, including service
parts and manuals. Use the Fluke web site to
locate the nearest service center or to order
replacement parts.
Your customer can use the web to get a
return authorization number (RMA) for service
or calibration on the Fluke Customer Support
Services web site. Then they can receive a
quote for service; print the quotation and
a packing slip, right from their computer or
inquire about the status of an existing repair
order.
They can even go to the website and access
an automated tool to help select the correct
fuse for any Fluke meter.
Software Downloads
Download the latest
software updates,
product firmware and
stand alone applications directly from the
website.
Product Registration
Your customer should
register their new
Fluke product to
receive information to
help them get more
out of their Fluke product. Safety notices, product updates, exclusive
invitations, promotions and special offers will
be sent directly to them.
Working with
Fluke 1
Customer
Support
Services
What you will learn
in this module:
• WWW.FLUKE.COM
– External web site
• Newsletters and user
groups
• End user seminars
and application notes
• Fluke Test Tools
Catalog
Newsletters and user groups
Published in the spring and fall, Fluke Newsletters bring the latest in technology to you
and your customers. Sign up for any of these
free publications on the Fluke website.
engineers, technicians, and others involved
in HVAC design, installation, operation, and
maintenance. This publication contains
feature articles about tools, measuring practices, and business opportunities for professionals.
Working with
Fluke 1
FlukePlus
FlukePlus is the first members-only program
created for professional test tool users that
want to learn more and get the greatest
benefit from their Fluke investment. Your
customer’s membership in FlukePlus gives
them exclusive access to the following
benefits:
Fluke Electronic News
Information on tools, standards, and practices for electronics or electrical engineers
who use handheld and benchtop meters and
oscilloscopes in prototyping, design and field
evaluation situations.
Fluke Plant News
For electricians or electrical supervisors who
install, service and maintain electrical systems
or field service technicians servicing remote
equipment in industrial environments or
process engineers or technicians maintaining
equipment in the field or in a plant. Learn
what Fluke offers for plant maintenance, from
reliability/PdM to motors, electrical, safety,
power, process manufacturing, and the latest
test tool technology.
Fluke Electrical News
For electrical contractors or electricians
performing work in single and multi-family
dwellings, strip malls, hotels, office buildings, hotels, and/or factories. Here you’ll find
articles about electrical test tools, safety, and
new technology to make your measurements
easier and more accurate.
Fluke HVAC/IAQ News
For HVAC contractors, commissioners, systems
Page Fluke Corporation
FACT – Working with Fluke
• Product-specific tips and “how-to” articles
that are most relevant to their job
• Previews of Fluke’s latest news and applications
• Exclusive offers, promotions and discounts
on Fluke products and Fluke wearables
• Direct connection to Fluke technical
support
• Games and drawings for products and
other valuable prizes
• First access to articles about how to do
more with your test tools and accessories
• A Forum to submit your favorite Fluke tool
story
• Opportunity to submit their suggestions
on how Fluke products can better suit your
customer’s needs
• Where to see Fluke products at tradeshows
• Locations of Fluke or Fluke-sponsored
training events
• Advance notice about Fluke’s hottest new
products
Participation is easy, just go the www.fluke.
com and sign up using your email address
and password.
Customer
Support
Services
Test and Measurement Tool Users
Community
Fluke also provides product specific
training, conducted on-site. Learn about
the latest features and functions on our
wide range of digital multimeters, insulation testers, earth ground testers, power
quality analyzers, process calibrators, IR
thermometers and thermal imagers.
Application Notes
Does your customer have questions? See
what other test tool users are saying and get
questions answered right away. Visit the
Test Tool Users Online Community, an online
discussion forum where tool users post
questions and get answers. The Test Tool
Community online bulletin board is free and
open to everyone. Access this forum through
the Fluke web site, “Online Test Tools Discussion”.
Fluke Education Partnership Program
Fluke has teamed
up with colleges,
trade, technical
and vocational
schools, and
apprenticeship
programs to bring
the latest application information
and tools into the
classroom. To
participate, the
end user must
be an educator in a two-year, four-year,
apprenticeship, or corporate training program.
Membership and all curriculum materials are
free to educators.
Fluke has a complete
library of application
notes and white
papers on topics
ranging from predictive maintenance to
maintaining motors
and drives to automotive troubleshooting and
more. Visit the Fluke web site for a wide
variety of application notes, all in PDF format
for easy download and printing. Some of the
more, popular downloads include the ABCs of
DMM Safety, Basics of Predictive/Preventative
Maintenance, Insulation Resistance Testing,
Power Quality Troubleshooting, Troubleshooting HVAC/R Systems, Troubleshooting Process
Loops, Loop Calibration Maintenance and
many more.
Contact your Fluke territory sales manager
to schedule an event in your local area.
Fluke Test Tool Catalog
End User Seminars and User Groups
Fluke brings you
in-depth on-site
technical training
sessions covering
a wide variety of
subjects.
• Digital Multimeters
• Electrical Measurement Safety
• Power Harmonics
• Power Quality Troubleshooting
• Electrical Measurements on Adjustable
Speed Drives
• Insulation Resistance Testing
• Thermal Imaging
Page Fluke Corporation
FACT – Working with Fluke
Published annually, the Fluke Test Tool
catalog contains all of the product and application information you need to be successful
selling Fluke test tools. Selection guides allow
you to drill down to required information
quickly. Recommendations and applications
are found on every page in the columns and
to make navigation easier we use application segment keys to guide you to a customer
segment.
Working with
Fluke 1
Customer
Support
Services
Test your knowledge
Working with
Fluke 1
1. You can go to WWW.FLUKE.COM for ______________________ .
A. virtual demos
B. product manuals
C. software downloads
D. All of the above
Customer
Support
Services
2. FlukePlus has many benefits that include _________________________.
A. advance notice about Fluke’s hottest new products
B. a direct connection to Fluke technical support
C. locations of Fluke or Fluke-sponsored training events
D. All of the above
3. To participate in the Fluke Education Partnership Program, the end user must be ________________.
A. a member of other Fluke user groups
B. 5 foot 9 inches or taller
C. an educator in a two-year, four-year, apprenticeship, or corporate training program
D. at least 21 years of age
4. To schedule a training seminar in your area, contact your _____________________.
A. Fluke territory sales manager.
B. wife’s second cousin.
C. local librarian
D. None of the above
1. D 2. D 3. C 4. A
Chapter Summary
External web site — WWW.FLUKE.COM
• Virtual Demos are flash animated demos of most Fluke products
• Product Manuals as well as instruction sheets and supplements can be down
loaded directly from the site as a PDF document
• Service
• When your customer’s tools need repair or calibration call 1-888-99-Fluke
or email service.status@fluke.com
• Fluke recommends that your customer calibrate their DMMs, Calibrators and
ScopeMeter test tools once a year
Newsletters and user groups
Newsletters include: Fluke Electronic News, Fluke Plant News, Fluke Electrical News,
Fluke HVAC/IAQ News
FlukePlus is a members-only program crated for professional test tool users
Test and Measurement Tool Users Community is an online discussion forum
Fluke Education Partnership Program brings the latest application information and tools
into the classroom
Fluke End User Seminars provide in-depth on-site technical training or on-site product
specific training, contact your Fluke territory sales manager to schedule an event
Application Notes can be downloaded from the Fluke web site in a PDF format
Fluke Test Tool Catalog: Published annually, recommendations and applications found on
every page
Page Fluke Corporation
FACT – Working with Fluke
Fluke.Keeping your world
up and running.
Fluke Corporation
PO Box 9090, Everett, WA USA 98206
For more information call:
In the U.S.A. (800) 443-5853 or
Fax (425) 446-5116
In Canada (800)-36-FLUKE or
Fax (905) 890-6866
Web access: http://www.fluke.com
©2009 Fluke Corporation. All rights reserved.
Printed in U.S.A. Phase 2, Module 1, Rev 2
Fluke.Keeping your world
up and running.®
Fluke Corporation
PO Box 9090, Everett, WA USA 98206
Fluke Europe B.V.
PO Box 1186, 5602 BD
Eindhoven, The Netherlands
For more information call:
In the U.S.A. (800) 443-5853 or
Fax (425) 446-5116
In Europe/M-East/Africa +31 (0) 40 2675 200 or
Fax +31 (0) 40 2675 222
In Canada (800)-36-FLUKE or
Fax (905) 890-6866
From other countries +1 (425) 446-5500 or
Fax +1 (425) 446-5116
Web access: http://www.fluke.com
©2009 Fluke Corporation. Specifications subject to
change without notice. Printed in U.S.A 1/2009
FACT Distributor Training Program C-EN-N Rev A