UNIFI Employee Newsletter // Issue 6 // January 2016 // Completions and Well Architecture Unlocking Complexities New Corporate Literature Suite Drilling Tools, Technology and Services Unlocking Complexities FEATURE STORY The Communications and External Affairs team is rolling out a new corporate literature system that reflects Frank’s visual identity and tells our story in a fresh and modern way. Tubular Products and Fabrication Unlocking Complexities Mid-water Shelf Unlocking Complexities Land Unlocking Complexities Deepwater and Ultra-deepwater Unlocking Complexities Unlocking Complexities UNIFI Issue 6 // January 2016 CONTENTS New Corporate Literature Suite Unlocking Complexities Global Supply Chain - Operation Phoenix Story on page 2 Story on page 3 First Mixed String Success with Petronas in Malaysia Improving Talent Mobility Story on page 4 Story on page 3 Frank’s Manager Orientation Program Compliance Matters Story on page 4 Story on page 5 Upcoming Events On page 5 This document contains confidential and proprietary information which is property of Frank’s International. None of the information contained herein may be disclosed, reproduced, distributed or used without prior written consent from Frank’s International. © 2016 Frank’s International. All rights reserved. This contains forward-looking statements within the meaning of Section 27A of the Securities Act of 1933 and Section 21E of the Securities Exchange Act of 1934. All statements, other than statements of historical facts, included herein that address activities, events or developments that the company expects, believes or anticipates will or may occur in the future are forward-looking statements. Without limiting the generality of the foregoing, forward looking statements contained herein may include statements, estimates and projections regarding the Company’s future financial position, operations, performance, returns, divestitures, capital expenditure budget, and other guidance. These statements are based on certain assumptions made by the Company based on management’s experience, expectations and perception of historical trends, current conditions, anticipated future developments and other factors believed to be appropriate. Forward-looking statements are not guarantees of performance. Although the Company believes the expectations reflected in its forward-looking statements are reasonable and are based on reasonable assumptions, no assurance can be given that these assumptions are accurate or that any of these expectations will be achieved (in full or at all) or will prove to have been correct. Moreover, such statements are subject to a number of assumptions, risks and uncertainties, many of which are beyond the control of the Company, which may cause actual results to differ materially from those implied or expressed by the forward-looking statements. These include the factors discussed or referenced in the “Rick Factors” section on the Company’s Annual Report on Form 10-K most recently filed with the U.S. Securities and Exchange Commission (the “SEC”). Any forward-looking statement speaks only as of the date on which such statement is made, and the Company undertakes no obligation to correct or update any forward-looking statement, whether as a result of new information, future events or otherwise, except as required by applicable law. EXECUTIVE LETTER President and CEO, Gary Luquette Happy New Year! I trust you had a peaceful and restful holiday season. As we prepare to take on the challenges we will face in 2016, it’s important to pause to reflect on our accomplishments last year. We have all endured much change as we have positioned our company to be more resilient in the difficult market we find ourselves in. 2015 Accomplishments D espite the level of change and difficult market conditions, we never lost our hold on safety as a core value, and we improved our overall safety performance significantly in 2015. I’m extremely proud of that accomplishment and know that we will find ways to continue to improve upon that in 2016. We’re also fortunate to have made a number of improvements to maintain our strong balance sheet and position ourselves well for the future. Some of our improvements include: right-sizing our inventory to more appropriate levels; decreasing our days of sales outstanding; injecting new talent into the workforce; and launching Frank’s Business System (FBS). We have used this economic downturn wisely so far, and are poised to be a much stronger and leaner competitor than we were when we went into this down market. Based on feedback we’ve received from our customers, 2016 will be another challenging year with further reductions in activity and additional pressure on our rates. However, the adjustments we made in 2015, along with the progress we have planned for 2016, should continue to preserve our financial strength and keep us ahead of our competition. “Much progress has been made in 2015 and more good things are planned for 2016.” Being a 37-year veteran in our industry and having experienced multiple downturns, I’m confident that global supply and demand fundamentals will eventually correct and commodity prices will recover. Until then, we will continue to focus on the things we can control and prepare for the eventual market recovery. 2016 Opportunities Our 2016 plan is in the final stages of development and includes a number of improvement opportunities that will be added to our ongoing 2015 initiatives. Some of these are: • Quality and Reliability – As our customers continue to look for ways to reduce capital and improve cash flow, our revenues continue to be impacted. By focusing on quality and reliability, we minimize waste and reduce our costs. Our cost of poor quality is significant and making progress in this area will have a significant positive impact on our financials. • Supply Chain – We can also lower our cost of procurement through globally leveraged spending in supply chain. This includes not only the goods and services we procure, but the freight and logistics costs to move our equipment. We are currently sourcing our materials and parts in many locations around the world. By reducing the number of suppliers and increasing the size of our orders, we can lower our overall cost while increasing quality. generating significant savings in a number of key areas. Expanding FBS internationally, conducting more Kaizen (Lean) events, sharing best practices and lessons learned will allow us to leverage the momentum across Frank’s global footprint. FBS enables us to meet or exceed our customers’ expectations at a lower overall cost of ownership and with higher reliability. As you can see, much progress has been made in 2015 and more good things are planned for 2016. While we don’t know how long this down-cycle will last, I’m confident that when the market turns, we’ll be ready to hit the ground running and be a more formidable competitor and more desirable partner for our customers. • Franks’ Business System (FBS) – We launched FBS in the U.S. last year, UNIFI // 1 NEW CAPABILITIES & MARKETS Accessing the New Brochures New Corporate Literature Suite T he Communications and External Affairs team (CEA) is proud to introduce the latest addition to Frank’s International’s updated communication materials. The CEA team is rolling out a new corporate literature suite that reflects Frank’s visual identity and tells our story in a fresh and modern way. These brochures were created to give our global workforce the resources to communicate the unique value we offer to our customers, investors, and employees. The corporate brochure will provide an overview of how Frank’s helps “unlock complexities” within our industry independently focusing on the land, mid-water shelf and deepwater basins. The suite will also include an overview of our products, services, and capabilities that are grouped together by: completions and well architecture, tubular products and fabrication, drilling tools, Corporate Literature Architecture FranksIn Corporate Brochure Applications Deepwater Brochure Mid-water Shelf Brochure Products & Corporate Services Land Brochure Completions & Well Architecture Brochure technology, and services. A new product and spec sheet will round-out the suite as a complete package of Frank’s capabilities. Tubular & Fabrication Brochure • Individua Print on D Individual Product Brochures Broch- Drilling Tools, Technology & Services Brochure Spec Sheet relations, sales and business development, trade shows, and even for your own viewing to get to know more about our company. The brochures can be accessed at http://franksinternational.com/brochures. We encourage you to use these resources forcontains onboarding, investor This document confidential and proprietary information which is property of Frank’s International. None of the information contained herein distributed or used without prior written consent from Frank’s International. © 2015 Frank’s International. All rights reserved. Maximizing Value + Minimizing Cost hore. d hydraulic f Frank’s With the vast experience and high-grade equipment we provide, our customers benefit from increased efficiencies of their drilling operations and reduced downtime, resulting in a lower total cost of ownership across the well lifecycle. ern Africa lve complex ur foothold • All Rema Order Bro Innovat Our ability to e with our safet Customers ben through equip Innovation Solutions versus Products Value Frank’s industry longevity provides the experience to solve complex challenges and develop leadingedge tools and equipment. With our combined knowledge and experience, we tailor solutions to the needs of our customers’ specific drilling projects. Our services combined with engineering, manufacturing and execution expertise reduce well construction and intervention times by 20 to 50 percent. Completions an Well Architectu f Technology industry-leading ilities to provide mers with the al sophistication nd deepwater k’s safe, reliable bilities provide omers by keeping on schedule and time. Safe. Reliable. Efficient. 2 // January 2016 Safety Service Our proven safety record is due in part to the reliability of our equipment, which provides greater efficiencies and reduces equipment malfunctions, creating a safer working environment. Frank’s teams have the ability to maintain equipment on-site, reducing downtime and generating more productive construction and intervention timelines, exceeding customers’ expectations. Well integrity is cru ration and product success. Frank’s lon leader in tubular ru and as an expert in resistant alloy, pos top provider of we intervention and re With our intelligen technology and wo capabilities, Frank’ through service ex high-quality produ a more predictable wellbore environm CONTINUOUS IMPROVEMENTS Global Supply Chain - Operation Phoenix I n December’s UNIFI Executive Letter, Jeff Bird identified the critical few priorities we need to focus on in 2016 including the implementation of a global supply chain process led by Global Supply Chain Director, Doug Seal. About Supply Chain Operation Phoenix Doug and his team have launched what they’re calling “Operation Phoenix” to streamline and simplify our current processes as we capitalize on creating a real competitive advantage. “Supply chain” is defined as the internal and external processes necessary to produce and distribute a commodity. Our supply chain team will be the driving force to improve quality, efficiency, and performance while identifying costsaving opportunities. “Operation Phoenix will concentrate on the sourcing of materials, goods, and services along with global logistical functions,” Doug said. “More emphasis will be placed on leveraging our spending of the materials and assets we utilize and purchase globally – lowering our cost of procurement.” Changes over the coming months will affect how equipment is transported as we reduce our vendor list. We will focus on cost efficiency and a consistent standard of high-quality products and services. This translates to providing improved service and reliability to our customers with the opportunity to increase market share and revenue. Alexander Proudfoot, an operational performance company, will assist Operation Phoenix by analyzing areas for improvement beginning with the U.S. region. Changes will begin to take effect shortly after analysis in Q1 and Q2 of 2016 and will be communicated through email by a member of the Supply Chain Team prior to application. Going from “good to great” will be an ongoing organizational process as we consistently strive to improve our processes and work together collaboratively as One Frank’s. CUSTOMER SUCCESS First Mixed String Success with Petronas in Malaysia I n November 2015, Frank’s International Malaysia (Selaut Oil Tools) ran its first successful job with Frank’s proprietary primary tools, FA-1® and Extended Range™ Split Bushing Spider (SBS), in the Sarawak waters off the coast of Malaysia. Frank’s ran 2006 meters of casing string (9 5⁄8”-10 3⁄4”) to reach the desired Total Depth (TD) for Petronas. By using four of our components as a package, FA-1, Praying Mantis®, Horseshoe® Single Joint Elevator, and SBS, Frank’s International’s ability to pick-up the casing from the catwalk to a vertical position was integral to the success of the operation. Our SBS allowed the drilling and casing crew to change over successfully to the next size of casing in a safe, controlled and efficient manner on board the SKD T-10. Casing was set at the TD, and the running speed was increased compared to the use of conventional equipment. Since Petronas required a system that could handle both casing sizes without the need to change out the spider, the 14” 500 ton FA-1 and 1000 ton SBS reduced the time required to switch from 9 5/8” to 10 3/4” as the casing string would already be in the open hole. Using our technology, Petronas had the luxury of increased running speeds in terms of joints per hour, and this client also successfully filled, circulated, rotated and reciprocated the casing string without any downtime. UNIFI // 3 PERFORMANCE Improving Talent Mobility I n October 2015, Frank’s International’s Leadership Team identified “Improving Talent Mobility” as one of our key strategic initiatives to be managed with Frank’s Business System (FBS). To support this broad initiative in a difficult price environment, the Leadership Team recognized the need to enhance field workforce utilization to help the organization control our operation effectiveness. The following month, a cross-functional team consisting of HR, operations, and finance, participated in a Kaizen event to jumpstart the workforce utilization effort. The Kaizen’s purpose was to design a program that improved the utilization of our workforce through calculated measurements and enhanced awareness as to how Frank’s field employees are utilized globally. The team is confident that the tools and measures developed during this event will enable a positive impact on the effectiveness of our operations. Going forward, a new Workforce Utilization Measurement Standard (WUMS), will be used to measure workforce utilization. In addition, each country or region will have a Key Performance Indicator (KPI) based on regulatory and operating requirements so that we can accurately assess workforce utilization with a common metric (Billable Time ÷ 365 = Utilization Measurement). WUMS will provide an opportunity for Frank’s to allocate appropriately field workers where and when needed, and allow us to deploy available employees outside their region to give Frank’s more flexibility in meeting customer requirements. These employees will not be required to deploy outside of their regular home base but will have an opportunity to be involved in different projects during the regular upward and downward cycles of our industry, allowing operations to account for gaps. A pilot program has been launched for Land – Alvin, TX; U.S. GOM; U.K.; Angola; and Malaysia – with a global launch scheduled for January 2016. More information and training will be announced over the coming weeks by team lead Raleigh Boudreaux, Casing Department Manager – GOM. EMPLOYEE SUCCESS Frank’s Manager Orientation Program spanning from QHSE, manufacturing, engineering and operations, to administrative and finance. Left - Right: Tyler Oliva, Rene Brockholz, Jason Hardy, Jose Xavier, Romeo Miller, Samira Mammadova, Patrick Lemmers, Sergei Koronikov, Sergio Huertas, Caroline Mansur, Kevin Hartigan, Ryan Sheppard, Ronald Toomer C ongratulations to the managers who recently completed the Frank’s Manager Orientation Program (FMOP) in December 2015. The FMOP program consists primarily of in-depth presentations and guided tours, with topics 4 // January 2016 The initial idea of the FMOP came from John Walker, EVP-Global Operations, and Robert Gilbert, SVP-Strategic Projects, who wanted to familiarize new managers with the Company’s technology and engineering capabilities, system processes and personnel associated with global support, as well as the culture of Frank’s International. Now open to new and experienced managers from our operations all over the globe – and with the addition of a Houston session – FMOP provides a sense of where Frank’s began, how we have come to where we are and where we are headed. Twenty-two speakers shared their expertise and knowledge and gave guided tours covering the deepwater fabrication, manufacturing, pipe sales, remanufacturing, training, and operations facilities in Lafayette. Managers returned to their home base with a better understanding of Frank’s diverse products and services, and are better equipped to lead their respective teams more effectively and more efficiently. This recent session was a huge success, thanks to the thorough planning of the support team, as well as the preparation and dedication of the many presenters and the participation of the attendees. Cooperatives on this scale, for the purpose of investing in our own personnel, exemplify the meaning of One Frank’s. LEGAL Compliance Matters B ribery is an act of corruption, and the U.S. Foreign Corrupt Practices Act (FCPA) defines it as the giving of anything of value to a foreign public official in an effort to obtain or retain business. “Anything of value” is interpreted very broadly but can include cash, jewelry, cars, vacations, country club memberships and tuition for college-age children. The Department of Justice and the U.S. Securities and Exchange Commission ramped up enforcement of FCPA in the early 2000s, demanding transparency in U.S. and foreign companies. Companies in violation have paid millions of dollars in fines, and some individuals have gone to federal prison for failure to comply with the statute. In late 2014, Paris-based rail transport company, Alstom SA, along with several other entities agreed to pay a $772 million fine for altering their books and records. In December 2015, two men, one being the president of Houston-based Tradequip Services and Marine, were arrested on charges that violated the FCPA in an effort to secure contracts with Venezuelan national oil company PDVSA. In response to this increased enforcement, Frank’s International has developed an Anti-Corruption and Bribery Policy to educate employees and implement requirements for conducting our business in accordance with the FCPA and other anti-corruption laws. The policy applies to all of Frank’s operations and employees worldwide. The policy can be found on My Frank’s under the legal tab. Frank’s operates in approximately 60 countries, some of which are considered high-risk in terms of bribery and corruption activity, a status based on factors such as natural resources, population, socio-economic strata, presence of a national oil company and energy company competition. Some of these high-risk countries include Angola, Azerbaijan, Brazil, China, Egypt, India, Indonesia, Mexico, Nigeria and Venezuela. Additional caution must be used in operations involving these high-risk countries to avoid even the appearance of corrupt business activity. If you have any questions or concerns on this topic, please consult your supervisor and/or the legal department, or contact compliance@franksintl.com. UPCOMING EVENTS January 26-28: SPE/IADC Middle East Drilling Technology Conference and Exhibition Abu Dhabi If you have an article you would like to share please email corp.communications@franksintl.com. UNIFI // 5