Treating you well
CORPORATE PROFILE
“Welcome to Southern Cross Hospitals Limited. We operate
New Zealand’s largest network of private surgical hospitals, and
our focus is on delivering quality care and value for money.
We play a key role in improving the health of New Zealanders, by
providing access to quality elective surgical services for more than
65,000 people each year. This represents about one third of the
private elective surgery market in New Zealand, across a wide range
of medical specialties.
Our hospital network spans the length and breadth of New Zealand
and consists of nine wholly-owned hospitals, as well as nine
innovative joint venture hospitals and specialist facilities operated in
partnership with leading medical specialists.
Our business operates on a not-for-profit basis, and is owned by
the Southern Cross Health Trust.
Although we operate independently, with a separate Board of
Directors, we make up part of the Southern Cross Healthcare Group
of businesses that include Health Insurance, Primary Care, Travel
Insurance and Southern Cross Pet Insurance.
The Southern Cross Healthcare Group reaches more than one
million New Zealanders each year, making it one of the country’s most
well known and trusted healthcare brands. Its range of products and
services, combined with a not-for-profit focus and significant size and
experience, gives Southern Cross a unique and important role in the
New Zealand health sector.
Since we were established in 1979, Southern Cross Hospitals has
grown in both size and scope of services offered. We’re passionate
about achieving our vision: to provide a growing number of New
Zealanders with high quality and affordable private hospital care.”
Terry Moore
Chief Executive Officer
Southern Cross Hospitals
Southern Cross Hospital, North Harbour
One of three Southern Cross hospitals in the
Auckland region, and the only private surgical
in-patient hospital campus on the city’s North
Shore. Facilities include the Northern Clinic,
specialist consulting rooms, an Intermediate
Care Facility (ICF), and a purpose-built
endoscopy suite.
Southern Cross Hospital, Hamilton
This superbly equipped facility has
seven operating theatres featuring the
very latest technology; plus modern
day-stay facilities, a fully equipped
ICU and imaging technologies on site.
Cardiac surgery is among the many
specialties and services available.
Southern Cross Hospital, Brightside
One of the first hospitals purchased by Southern
Cross, Brightside was completely rebuilt to the
latest high tech specifications and re-opened in
2000. Brightside is best known for its leading
gynaecological, orthopaedic and urological services
and was the first NZ hospital to offer brachytherapy,
a type of treatment for prostate cancer.
Auckland Surgical Centre
New Zealand’s first purpose-built
day-stay surgical hospital, Auckland
Surgical Centre became a part of the
Southern Cross Hospitals network in
2005. With a strong reputation for
orthopaedics and plastic surgery,
it offers a wide range of surgical
procedures.
Southern Cross Hospital,
New Plymouth
Established in 1983, this is the
only private surgical hospital
in the city. Extensively
modernised, it features
very advanced theatres and
comfortable patient facilities.
Southern Cross Hospital,
Rotorua
A well equipped private
hospital offering a full
range of elective services,
including orthopaedic
surgery combined with high
quality rheumatology and
rehabilitation services.
Southern Cross Hospital,
Wellington
A fast developing, purpose-built hospital
in the Capital, facilities include a
specialist centre for consultations,
advanced hybrid (endovascular) and
digital theatres, and an ICU to help
support a wide range of specialist services.
Southern Cross Hospital, Christchurch
The largest hospital within our network,
Christchurch has ten operating theatres, including
hi-tech digital and hybrid theatres, and the da
Vinci® system for robotically-assisted surgery.
Facilities on the site include advanced scanning
technologies and a purpose-built endoscopy centre (one of the largest of its kind in New Zealand).
Southern Cross Hospital, Invercargill
Serving the Southland and the
Queenstown-Wakatipu basin areas, the
city’s only private hospital provides
services to thousands of patients
annually and features a day unit, new
digital theatre facilities, comfortable
patient rooms and pleasant grounds.
Wholly owned hospitals
Joint venture hospitals
What we do
By bringing together specialist capabilities and high-performing nursing teams, Southern Cross Hospitals
provides the infrastructure for private elective surgery to be performed throughout the country. These
‘centres of expertise’ include modern and well-equipped operating theatres (including digital and hybrid
theatres in some centres), consulting suites, specialist consulting centres, and imaging facilities.
Over 1,000 surgeons and anaesthetists use these hospital facilities in their private practice. While Southern
Cross Hospitals does not employ doctors directly, all medical specialists complete a credentialling process
before admitting patients to one of our hospitals.
Collectively, our hospitals employ around 700 Registered Nurses as well as several hundred other healthcare
professionals, and administrative and support staff. Our Auckland-based National Office provides strategic and
business management support across a range of areas including clinical safety and quality, procurement,
accounting and finance, facilities management, human resources, payroll, business development,
marketing and IT support.
Our aim is to help specialists deliver elective surgical services to as many regions as possible, so our hospitals
are strategically spread from Auckland in the north, to Invercargill in the south.
The majority of our patients are referred to medical specialists by their GPs. Our patients include Southern
Cross Health Society members, policyholders from other insurance companies, self-funding patients, and
patients whose surgery is funded under the public system. We contract with public healthcare funders including
New Zealand’s Accident Compensation Corporation (ACC) and New Zealand’s District Health Boards.
THE SURGICAL SERVICES
WE PROVIDE ARE
EVOLVING TO MEET
THE NEEDS OF OUR
POPULATION AND
ADVANCES IN TECHNOLOGY.
THEY CURRENTLY
INCLUDE:
Bariatric Surgery
Brachytherapy (cancer care)
Breast Surgery
Cardiac Surgery
Endoscopy
Endovascular Surgery
Gastroenterology
General Surgery
Gynaecology/Obstetrics
Neurosurgery
Ophthalmology
Oral & Maxillofacial Surgery (including Dental)
Orthopaedic Surgery (including Hand)
Otolaryngology (ENT)
Paediatric Surgery
Plastic and Reconstructive Surgery
Urology
Vascular Surgery
A focus on people, not profits
Our business philosophy is based on our not-for-profit principles.
This means we’re focused on the needs of our patients and employees, not stock market
investors or offshore owners. Surpluses are invested in expanding and upgrading medical
facilities and services for our patients, and developing our employees.
This allows us to balance our twin goals – to provide superb facilities offering the
highest standards of care, while also making our services as affordable and
accessible as possible.
Southern Cross Hospitals aims to be an ‘employer of choice’, by offering
world-class clinical environments and staff support. We are committed to
developing New Zealand’s surgical nursing workforce through our Nursing
Council accredited professional development and recognition programme.
We also actively promote blended learning, supported by our e-learning
website and related education programmes.
On behalf of our patients, we champion the delivery of high-quality
healthcare that represents value for money. In line with this, we work
with insurance companies and other funding organisations to
develop fixed price arrangements for common surgical procedures.
Recognising that our patients are
individuals - with individual needs.
It’s just another way we’re
treating you well
Strength through partnership
One of our core strengths is the partnerships we’ve formed within the private health sector.
In addition to our wholly-owned hospitals, we are involved in a number of joint venture businesses. These range from
outpatient single-treatment facilities, to cross-specialty campuses with inpatient services. Examples include:
Auckland Radiation Oncology
A next-generation radiation
therapy facility developed in
partnership with leading private
healthcare provider,
MercyAscot.
www.aro.co.nz
Crest Hospital (Palmerston North)
This private hospital partnership
combines the experience, services
and heritage of the former Aorangi
Hospital and Southern Cross Hospital
to provide excellent surgical and
medical care to Palmerston North
and surrounding regions.
www.cresthospital.co.nz
Gillies Hospital (Auckland)
Grace Hospital (Tauranga)
A partnership with a group
of specialist surgeons, with
a reputation for excellence
across a range of surgical
disciplines.
A large state-of-the-art
hospital campus offering
the latest hi-tech digital
theatres, operated in
partnership with a group
of medical specialists.
www.gillieshospital.co.nz
www.gracehospital.co.nz
Manuka Street Hospital (Nelson)
Established in 1948, this private
hospital in Nelson treats around
2500 patients a year, and now
combines the expertise and
reputation of Southern Cross
Hospitals with capabilities of local
medical specialists - providing
quality surgical care to
communities in the region.
www.manukastreet.org.nz
New Zealand’s busiest private
interventional facility, providing
comprehensive cardiac and
vascular programmes as well as
selected interventional
oncology procedures.
Ormiston Hospital
(East & South Auckland)
Southern Endoscopy Centre
(Christchurch)
As the only private surgical
hospital in the South and East of
Auckland, Ormiston provides its
local community with high quality
healthcare in a modern, stylish
and well equipped facility.
A purpose-built centre on our
Christchurch campus, and a joint
venture with local surgeons and
gastroenterologists.
Mercy Angiography (Auckland)
www.mercyangiography.co.nz
www.southernendoscopy.co.nz
www.ormistonhospital.co.nz
Waitemata Endoscopy
(on site at Southern Cross Hospital
North Harbour campus)
A modern endoscopy suite with a
specialist team of surgeons and
physicians with wide-ranging
clinical knowledge and advanced
international training.
www.waitemataendoscopy.co.nz
Working in partnership with the public health sector is an important aspect of our role, and we value the opportunity to provide
resources and support. Southern Cross Hospitals provides elective surgery to thousands of patients each year under the
government’s Accident Compensation Corporation (ACC) scheme, as well as contracting to regional District Health Boards.
Our efforts to promote effective collaboration with the public sector help us to further achieve our vision and to make a positive
difference to the health and well being of all New Zealanders.
Investing in technology
Southern Cross Hospitals invests in new technologies and facilities to respond to the increasing complexity of medical
procedures, and the evolving needs of our patients. For more information visit www.southerncrosshospitals.co.nz
NEW TECHNOLOGIES IN THEATRES
Southern Cross Hospitals has installed one of the most
advanced and flexible hybrid theatre facilities in the private
sector, in Christchurch. The new hybrid system allows for
pre- and post-operative imaging to be carried out in the
theatre, reducing the need to transfer the patient to another
room for diagnostics. As well as allowing systems to be
positioned as the surgical teams require - allowing more
space for clinicians, less interference with anaesthesia
set-ups, and better patient access for the surgical teams.
Our hospital in Invercargill was the first of our facilities to
install a new ‘Black Diamond Video’ system. The BDV
technology integrates the digital information captured in
the operating room, and allows surgeons and theatre staff
to call it up and view it using touch-screen controls and
leading edge technologies. It provides surgeons with an
enhanced view of patient anatomy, which is particularly
helpful with minimally invasive techniques.
ROBOTICALLY-ASSISTED SURGICAL SYSTEMS
Surgeons performing prostate surgery and gynaecological
procedures at Southern Cross Hospital in Christchurch were
some of the first in the country to make use of the ‘da Vinci
robot’ for robotically-assisted surgery. Our hospital has
upgraded the system (during 2013) to feature the new da Vinci®
Si robotic system. The technology not only enables a range
of surgical procedures to be performed through very small
incisions but also offers improved vision optics and surgeon
controls which enable a wider range of operations.
The robotically-assisted surgical techniques,
known as minimally invasive surgery, offer the potential to
reduce pain and recovery times for patients while
enhancing the surgeon’s already precise skills.
HARNESSING THE POWER OF 3D
A state-of-the-art 3D HD surgical video system installed at Southern
Cross’ Brightside Hospital in Auckland has the ability to transform the
way laparoscopic surgeries are carried out and was the first of its kind to
be commissioned in New Zealand.
This system essentially provides a realistic view of the tissue
being worked on, leading to increased precision and accuracy and
consequently may reduce the amount of time a patient spends under
general anaesthesia and in hospital.
To find out more
To find out more about Southern Cross Hospitals Ltd,
please visit our website at www.southerncrosshospitals.co.nz
Southern Cross Hospitals Ltd
Phone: +64 9 925 5300
National Office location:
Level 10, AMP Centre
29 Customs Street West
Auckland 1010, New Zealand
Postal address:
PO Box 5341
Wellesley Street
Auckland 1141, New Zealand
www.southerncrosshospitals.co.nz
August 2014
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