Vehicle Operation and Diagnosis Student Guide fcs-21020-REF FCS-21020-REF Course Code: 30N10T1 August, 2009 Ford Customer Service Division Technical Training Blank IMPORTANT SAFETY NOTICE Appropriate service methods and proper repair procedures are essential for the safe, reliable operation of all motor vehicles, as well as the personal safety of the individual doing the work. This manual provides general directions for accomplishing service and repair work with tested, effective techniques. Following them will help assure reliability. There are numerous variations in procedures, techniques, tools and parts for servicing vehicles, as well as in the skill of the individual doing the work. This manual cannot possibly anticipate all such variations and provide advice or cautions as to each. Accordingly, anyone who departs from instructions provided in this manual must first establish that he compromises neither his personal safety nor the vehicle integrity by his choice of methods, tools or parts. As you read through the procedures, you will come across NOTES, CAUTIONS, and WARNINGS. Each one is there for a specific purpose. NOTES give you added information that will help you to complete a particular procedure. CAUTIONS are given to prevent you from making an error that could damage the vehicle. WARNINGS remind you to be especially careful in those areas where carelessness can cause personal injury. The following list contains some general WARNINGS that you should follow when you work on a vehicle. Always wear safety glasses for eye protection. Use safety stands whenever a procedure requires you to be under the vehicle. Be sure that the ignition switch is always in the OFF position, unless otherwise required by the procedure. Set the parking brake when working on the vehicle. If you have an automatic transmission, set it in PARK unless instructed otherwise for a specific service operation. If you have a manual transmission it should be in REVERSE (engine OFF) or NEUTRAL (engine ON) unless instructed otherwise for a specific service operation. Operate the engine only in a well-ventilated area to avoid the danger of carbon monoxide. Keep yourself and your clothing away from moving parts when the engine is running, especially the fan and belts. To help prevent serious burns, avoid contact with hot metal parts such as the radiator, exhaust manifold, tail pipe, catalytic converter and muffler. Do not smoke while working on the vehicle. To help avoid injury, always remove rings, watches, loose hanging jewelry, and loose clothing before beginning to work on a vehicle. Tie long hair securely behind your head. Keep hands and other objects clear of the radiator fan blades. Electric cooling fans can start to operate at any time by an increase in underhood temperatures, even though the ignition is in the OFF position. Therefore, care should be taken to ensure that the electric cooling fan is completely disconnected when working under the hood. The recommendations and suggestions contained in this manual are made to assist the dealer in improving his dealership parts and/or service department operations. These recommendations and suggestions do not supersede or override the provisions of the Warranty and Policy Manual, and in any cases where there may be a conflict, the provisions of the Warranty and Policy Manual shall govern. The descriptions, testing procedures, and specifications in this handbook were in effect at the time the handbook was approved for printing. Ford Motor Company reserves the right to discontinue models at any time, or change specifications, design, or testing procedures without notice and without incurring obligation. Any reference to brand names in this manual is intended merely as an example of the types of tools, lubricants, materials, etc. recommended for use. Equivalents, if available, may be used. The right is reserved to make changes at any time without notice. DANGER: Exposure to potentially hazardous components may occur if dusts are created during repair of friction components, such as brake pads and clutch discs. Exposure to excessive amounts of dust may be a potential cancer and lung disease hazard. Exposure may also cause irritation to skin, eyes, and respiratory tract, may cause allergic reactions, and/or may lead to other chronic health effects. Do not breathe dust. Do not use compressed air to blow dust from storage containers or friction components. A high-efficiency (HEPA) vacuum cleaner should be used carefully to remove dust. Adherent dust should be removed with a damp rag. If inhaled, remove to fresh air. If irritation persists, seek medical attention or advice. If dust gets in eyes, irrigate under eyelids with water for 15 minutes and seek medical attention. Copyright © 2009 Ford Motor Company Produced and Coodinated by Technical Support Operations Ford Customer Service Division Augustl, 2009 M CUSTOMER EXPECTATIONS Customer Expectations: Service 1. Make it convenient to have my vehicle serviced at your dealership. 2. The Service Advisor should demonstrate a genuine concern for my service needs. 3. Fix it right the first time, on time. 4. Complete servicing my vehicle in a timely and professional manner. 5. Provide me with a clear and thorough explanation of the service performed. 6. Call me within a reasonable amount of time after my service visit to ensure that I'm completely satisfied. 7. Be responsive to questions or concerns that I bring to your attention. Expectation #3 “Fix It Right the First Time, on Time.” Both service advisors and technicians are important players when it comes to Expectation #3. Why Customers tell us “Fixing It Right the First Time, on Time” is one of the reasons they would decide to return to a dealer to buy a vehicle and get their vehicles serviced. Technician Training It is our goal to help the technician acquire all of the skills and knowledge necessary to “Fix it Right the First Time, on Time.” We refer to this as “competency.” Technician’s Role Acquire the skills and knowledge for competency in your specialty via: STST New Model — Web-Based — Web-Based — Instructor Led — Instructor Led The Benefits The successful implementation of expectations means: — Satisfied customers — Repeat vehicle sales — Repeat service sales — Recognition that Ford and Lincoln/Mercury technicians are “the Best in the Business” HYBRID VEHICLE OPERATION AND DIAGNOSIS TABLE OF CONTENTS Contents STUDENT INTRODUCTION Course Description .................................................................................................... Intro - 2 Worksheets ............................................................................................................... Intro - 2 Course Requirements ................................................................................................ Intro - 3 Course Objectives ..................................................................................................... Intro - 3 Course Agenda .......................................................................................................... Intro - 3 Electric Vehicle Background ...................................................................................... Intro - 4 LESSON ONE Prerequisite Review ........................................................................................................ 1 - 2 High Voltage Safety ........................................................................................................ 1 - 8 Battery System Warnings ................................................................................................ 1 - 9 High Voltage Hazards ................................................................................................... 1 - 10 Electrical Accidents ....................................................................................................... 1 - 11 Driver Response to Accident ....................................................................................... 1 - 11 Accident Prevention ...................................................................................................... 1 - 12 First Aid Procedures ..................................................................................................... 1 - 17 Fire Prevention ............................................................................................................. 1 - 18 Emergency Responder Guides ..................................................................................... 1 - 21 Workstation 1 Escape/Mariner Hybrid Component Location and Function ..................... 1 - 24 Workstation 2 Fusion/Milan Hybrid Component Location and Functionn ........................ 1 - 25 Workstation 3 High Voltage Safety Quiz ....................................................................... 1 - 26 Workstation 4 Escape/Mariner Hybrid Brake Service ................................................... 1 - 30 Workstation 5 Fusion/Milan Hybrid High Voltage Service .............................................. 1 - 32 Workstation 6 Hybrid Diagnostic Procedures (Part 1) ................................................... 1 - 34 Workstation 6 Hybrid Diagnostic Procedures (Part 2) ................................................... 1 - 36 LESSON TWO Demonstration Hybrid Vehicle Diagnostics ..................................................................... 2 - 2 Workstation 1 IDS Hybrid Diagnosis (Part 1)) ................................................................. 2 - 6 Workstation 1 Hybrid Diagnostic Procedures (Part 2) ..................................................... 2 - 7 Workstation 2 Fusion/Milan Diagnostic Procedures ........................................................ 2 - 9 Workstation 3 Hybrid Diagnostic Procedures (Part 1) ................................................... 2 - 10 Workstation 3 Hybrid Diagnostic Procedures (Part 2) ................................................... 2 - 12 Hybrid Acronyms and Terms ......................................................................... Acornym - 1 Appendix: 2010 Fusion/Milan Emergency Response Guide ........................ Append - 1 Hybrid Vehicle Operation and Diagnosis TOC - i August, 2009 HYBRID VEHICLE OPERATION AND DIAGNOSIS Hybrid Vehicle Operation and Diagnosis TOC - ii TABLE OF CONTENTS August, 2009 HYBRID VEHICLE OPERATION AND DIAGNOSIS INTRODUCTION INTRODUCTION August, 2009 Intro - 1 Hybrid Vehicle Operation and Diagnosis HYBRID VEHICLE OPERATION AND DIAGNOSIS INTRODUCTION FORD HYBRID VEHICLE OPERATION AND DIAGNOSIS Course Description Escape/Mariner and Fusion/Milan Hybrids This is the only instructor-led course in the Hybrid Vehicle curriculum. It is a two-day course facilitated by an instructor. This course is designed to provide hands-on opportunities for technicians to learn and improve their skills using tools and equipment, and to apply knowledge learned in the 30N26W1 Hybrid Vehicle Components and Operation web-based training course. Each day, you will have multiple opportunities to practice selected skills. The results of your work are recorded on worksheets. Worksheets All classroom and hands-on activities are guided by worksheets. When you are assigned to a workstation, you will be given an appropriate amount of time to complete the tasks and questions required by the worksheet for that workstation. Upon completion of the workstation, you will move to another workstation and complete another worksheet until all worksheets for the activity are complete. Hybrid Vehicle Operation and Diagnosis Intro - 2 August, 2009 HYBRID VEHICLE OPERATION AND DIAGNOSIS INTRODUCTION Course Requirements Each technician attending this course will be required to pass a combination of hands-on and written evaluations. These will be administered on the afternoon of the 2nd day. z The hands-on evaluation is a pass/fail type. It will be conducted with exercises in hybrid vehicle performance diagnosis, and will cover: – hybrid performance system diagnosis – service publication navigation – selected special tool usage In order to pass the course, you must demonstrate mastery of the skills covered at the evaluated hands-on exercise AND you must answer at least 80% of the written post-test questions correctly. Course Objectives Upon successful completion of this course, you will be able to: z Describe Ford and Lincoln-Mercury Hybrid Vehicle Components and Operation z Describe unique hybrid vehicle safety procedures z Perform visual inspections and selected tests on various hybrid vehicle components z Diagnose hybrid vehicle performance concerns z Perform tests to verify hybrid vehicle concerns and identify causes of these concerns z Perform hybrid vehicle service procedures . Course Agenda LESSON ONE: Introductions, Safety Briefing, Prerequisite Review, Lesson 1 Workstations LESSON TWO Lesson 2 Workstation Reviews, Lesson 2 Workstations, Final Review, Post-Test August, 2009 Intro - 3 Hybrid Vehicle Operation and Diagnosis HYBRID VEHICLE OPERATION AND DIAGNOSIS INTRODUCTION ELECTRIC VEHICLE BACKGROUND The concept of an electric vehicle is not new. In fact, Henry Ford’s wife Clara used a 1914 Detroit Electric Model 47 Brougham to travel around Dearborn, visiting her friend, Mrs. Mina Ives and sister, Mrs. Eva Brubaker. This car resided at the Ford’s Fair Lane Estate from 1916 until the 1930’s. Early automotive pioneers began developing electric vehicles during the Nineteenth Century. However, it soon became apparent that electrical energy storage on a vehicle would be difficult. Batteries are heavy and require a great deal of room. Because of this, and the promise of the internal combustion engine, early automakers soon abandoned electric power. But petroleum fuels have a drawback, they generate exhaust emissions. While this was not a concern for early automakers, it has become a major concern for auto manufacturers today. Ford Motor Company began its electric vehicle (EV) development in 1982 with the introduction of the ETX 1, a converted Lynx LN7. This experimental vehicle was powered by a lead-acid battery and a 50-horsepower AC motor. The ETX 1 was followed by the ETX 2, a converted Aerostar using a refined 70horsepower motor. The ETX 2 tested various battery types. In 1993, Ford began a demonstration program to help potential customers gain real-world experience in the use of electric-powered vehicles. With the participation of utility companies and other commercial organizations, this program is now nearing the 1-million mile mark in vehicle miles driven. The vehicle platform for this demonstration was the Ecostar , a two-passenger electric vehicle based on the European Ford Escort Van.. In 1998 the introduction of the electrically powered Ranger introduced the next generation of electric vehicles. The Ford EV demonstration program served as a test bed for electric powered vehicles.. However, battery technology again handicapped the development of the pure electric vehicle. The limited range, and weight of the batteries required to achieve that range was too great, and in 2001 production of the EV Ranger was discontinued. But Ford did not stop developing electric technology, it was only redirected towards a system that would combine the internal combustion engine and the electric motor to provide out customers with improved fuel economy and range, while dramatically lowering vehicle emissions. This effort resulted in the introduction of the 2005 Escape/Mariner Hybrid, the first SUV to feature an gasolineelectric powertrain. For 2010 Ford is introducing the Fusion/Milan Hybrid. This next generation hybrid utilizes the latest technology to create a practical vehicle with the comfort, range, lower emissions, fuel economy and durability Ford and LincolnMercury customers have come to expect. Both the Escape/Mariner and Fusion/Milan Hybrids represent the highest standards in technology and quality, but be assured that Ford will continue the research and development needed to create high-quality, fuel-efficient hybrid and electric vehicles to meet the transportation needs of our customers today, and in the future! Hybrid Vehicle Operation and Diagnosis Intro - 4 August, 2009 LESSON ONE PREREQUISITE REVIEW LESSON ONE August, 2009 1-1 Hybrid Vehicle Operation and Diagnosis LESSON ONE PREREQUISITE REVIEW PREREQUISITE REVIEW DIRECTIONS: Answer the following hybrid vehicle questions. These will be reviewed in class. 1. What components are cooled by the M/E cooling system? _______________________________________________________________________________________ _______________________________________________________________________________________ _______________________________________________________________________________________ _______________________________________________________________________________________ _______________________________________________________________________________________ 2. What internal engine components are unique on the Hybrid gasoline engine, and why? _______________________________________________________________________________________ _______________________________________________________________________________________ 3. What is the function of the DC/AC inverter? A. To reduce HV battery voltage to charge the low voltage battery. B. To convert 12 volt DC voltage to 110 AC voltage. C. To convert 330 or 275 DC voltage (vehicle dependant) to 110 AC voltage. D. There is no DC/AC inverter on hybrid vehicles. 4. What type of cooling system does the Fusion/Milan use to cool the HV battery? A. Cabin air drawn into the battery compartment by a fan. B. An AUX A/C system that is connected to the air conditioning system. C. An independent A/C system that is driven by the gasoline engine. D. A fan that draws outside air into the battery compartment. Hybrid Vehicle Operation and Diagnosis 1-2 August, 2009 LESSON ONE PREREQUISITE REVIEW 5. Where is the HV fuse located on both the Escape/Mariner and Fusion Milan? _______________________________________________________________________________________ _______________________________________________________________________________________ _______________________________________________________________________________________ _______________________________________________________________________________________ _______________________________________________________________________________________ 6. Which of the functions listed below is performed by the shift cable? A. Engages the eCVT in Drive. B. Engages the eCVT in Reverse. C. Engages the parking pawl. D. All of the above. 7. Which components are part of the hybrid vehicle high voltage system? _______________________________________________________________________________________ _______________________________________________________________________________________ _______________________________________________________________________________________ _______________________________________________________________________________________ _______________________________________________________________________________________ 8. What measures were taken in the design of hybrid vehicles to prevent current leakage from the HV battery? _______________________________________________________________________________________ _______________________________________________________________________________________ _______________________________________________________________________________________ August, 2009 1-3 Hybrid Vehicle Operation and Diagnosis LESSON ONE PREREQUISITE REVIEW 9. What type of EPAS systems can be found on hybrid vehicles? A. Remote PSCM rack-type system B. Column mounted EPAS system C. Rack mounted PSCM EPAS system D. All of the above. 10. What is the purpose of the regenerative braking system? _______________________________________________________________________________________ _______________________________________________________________________________________ 11. What unique information is displayed on the hybrid vehicle tachometer? _______________________________________________________________________________________ _______________________________________________________________________________________ 12. Where is the gasoline engine starter motor located on a hybrid vehicle? A. At the rear of the engine lower right side B. It is integrated into the FEAD system C. Near the front left side of the engine D. None of the above. 13. What control module adjusts the contributions of the gasoline engine, the traction motor and generator during hybrid operation? A. PCM B. TCM C. BCM D. PSCM 14. The A/C compressor on a 2008 Escape/Mariner hybrid vehicle is _________________ (select the best answer from the list below) A. Driven by the FEAD of the gasoline engine B. A swashplate type pump C. Electrically driven D. A scroll type pump Hybrid Vehicle Operation and Diagnosis 1-4 August, 2009 LESSON ONE PREREQUISITE REVIEW 15. What is the function of the high voltage interlock? A. To prevent the vehicle from being started in any gear but Park of Neutral.. B. To disable the high voltage system if any HV connectors are disconnected. C. To prevent the vehicle from being placed into gear without the brake pedal being depressed. D. All of the above 16. What is the service interval for the air cleaner on the 2010 Fusion/Milan? _______________________________________________________________________________________ _______________________________________________________________________________________ 17. When the service disconnect switch is removed from a Fusion/Milan Hybrid vehicle, which of the following components will still have high-voltage current running to them (select all that apply)? A. The BPSM B. The BECM C. The DC/DC Converter D. The High-Voltage Low-Current Fuse 18. What system provides power to the A/C compressor on the Fusion/Milan Hybrid? A. The high-voltage high-current system B. The 12-volt system C. The high-voltage low-current system D. The gasoline engine 19. What component on the Fusion/Milan hybrid performs the same function as the inertia switch on the Escape/ Mariner Hybrid? _______________________________________________________________________________________ _______________________________________________________________________________________ 20. A customer needs information on the operation of the instrument cluster in their 2010 Fusion. Where can you direct them to get an interactive tutorial for the operation if the IC? _______________________________________________________________________________________ _______________________________________________________________________________________ August, 2009 1-5 Hybrid Vehicle Operation and Diagnosis LESSON ONE PREREQUISITE REVIEW 21. What type of conventional brake system is used on 2009 MY and later Escape/Mariner and 2010 Fusion Milan Hybrids? A. Simulation Brake Activation system B. Electronic Hydraulic Brake system C. Hydro Max D. EPAS Boost Brake Activation system 22. What type of conventional brake system is used on 2005 - 2008 Escape/Mariner Hybrids? A. Simulation Brake Activation system B. Electronic Hydraulic Brake system C. Hydro Max D. EPAS Boost Brake Activation system Hybrid Vehicle Operation and Diagnosis 1-6 August, 2009 LESSON ONE HIGH VOLTAGE SAFETY HIGH VOLTAGE SAFETY August, 2009 1-7 Hybrid Vehicle Operation and Diagnosis LESSON ONE HIGH VOLTAGE SAFETY HIGH VOLTAGE SAFETY Ford and Lincoln-Mercury hybrid vehicles have been designed with maximum driver and service technician safety in mind. There are multiple devices that are incorporated in the vehicle to minimize any danger from electric shock. However, in order to ensure your safety whenever working around either the Escape/Mariner or Fusion/Milan Hybrids, there are some critical safety steps that you must perform. This lesson will describe these steps, as well as provide you with other important information that you must know when working around high voltage. Hybrid Vehicle Operation and Diagnosis 1-8 August, 2009 LESSON ONE HIGH VOLTAGE SAFETY BATTERY SYSTEM WARNINGS WARNING: BATTERIES NORMALLY PRODUCE EXPLOSIVE GASES WHICH CAN CAUSE PERSONAL INJURY OR DEATH. DO NOT ALLOW FLAMES, SPARKS OR LIGHTED SUBSTANCES TO COME NEAR THE BATTERIES. WHEN CHARGING OR WORKING NEAR THE BATTERIES, ALWAYS SHIELD YOUR FACE AND PROTECT YOUR EYES. ALWAYS PROVIDE VENTILATION. WARNING: NICKEL-METAL HYDRIDE BATTERIES CONTAIN POTASSIUM HYDROXIDE. AVOID CONTACT WITH SKIN, EYES, RESPIRATORY SYSTEM, OR CLOTHING. ALSO, SHIELD YOUR FACE WHEN WORKING NEAR BATTERIES TO PROTECT AGAINST POSSIBLE DUST OR MIST. IF CHEMICAL HAS SOAKED INTO OR THROUGH CLOTHING, REMOVE CLOTHING IMMEDIATELY. IN CASE OF CONTACT WITH THE SKIN OR EYES, FLUSH IMMEDIATELY WITH WATER FOR A MINIMUM OF FIFTEEN MINUTES AND SEEK PROMPT MEDICAL ATTENTION. IF CHEMICAL HAS BEEN INHALED, MOVE TO FRESH AIR AND SEEK PROMPT MEDICAL ATTENTION. IF CHEMICAL IS SWALLOWED, SEEK IMMEDIATE MEDICAL ATTENTION. WARNING: HIGH VOLTAGE COMPONENT REPAIR SHOULD ONLY BE CARRIED OUT BY TRAINED PERSONNEL. INCORRECTLY CARRYING OUT REPAIR PROCEDURES MAY RESULT IN INJURY OR DEATH. ALL HIGH VOLTAGE COMPONENTS ON THIS VEHICLE ARE MARKED WITH THE FOLLOWING WARNING LABEL. August, 2009 1-9 Hybrid Vehicle Operation and Diagnosis LESSON ONE HIGH VOLTAGE SAFETY HIGH VOLTAGE HAZARDS This portion of the course will examine the three hazards associated with high voltage. Later we’ll discuss how to avoid mistakes that can lead to electrical accidents. The three high voltage hazards are shock, arcing and blast. Hazard One: Electric Shock People are affected by electric shock in three ways: • Muscle Contraction – a 10 mA, 60 hertz current can cause muscles to contract. A hand exposed to sufficient electrical current is unable to release its grip. Chest muscles paralyze and respiration ceases if sufficient current passes through the chest. • Fibrillation – fibrillation is the disruption of a body’s normal heart beat. The heart beats because the brain sends it an electrical signal to do so. Sixty (60) volts is enough to interrupt the electrical signal from the brain and cause the heart to stop pumping. The current must follow a path through the body (hand-to-hand, etc.) in order for fibrillation to occur. • Tissue Damage – tissues within the body and at the current exit point can be damaged by electrical shock when the current exceeds 5 amps. Damage to tissue is caused by heat generated from the current flow. If the energy delivered by the electrical shock is high, the heat cannot be dissipated and body tissue is burned. Susceptibility to electric shock varies from person to person, depending on their physical attributes (skin thickness, etc.). An open cut can reduce a person’s natural resistance, and moist skin will increase the chances of an electric shock taking place. Even a relatively small electric shock can cause serious injury. A person’s involuntary muscle reaction to a current as low as 3 mA can result in bruises, bone fractures and possible death caused by a collision or fall. Hazard Two: Arcing An arc is a discharge of electricity across a circuit gap. The primary danger of this hazard is the burn that a person can receive. The heat at each end of an arc reaches up to and beyond 35,000°F, or about four times the surface temperature of the sun. Arcing is a significant concern in power plants and other areas of extremely high voltage because arc size and length are proportionate to voltage. Arcing is a potential hazard with lower voltages as well, and can result in insulation damage, melting of conductors, and the vaporization of metal. Hazard Three: Blast Electric blast is the pressure expansion caused by an arc. The expansion is actually the rapid heating of the surrounding air and the boiling of a metal, usually copper. Both expand at incredible proportions under the intense heat of an arc. Copper expands by a factor of 67,000 when vaporized. Hybrid Vehicle Operation and Diagnosis 1 - 10 August, 2009 LESSON ONE HIGH VOLTAGE SAFETY ELECTRICAL ACCIDENTS Electrical accidents can usually be attributed to one or more of the following causes: • Unsafe Equipment or Installation – serious problems can occur when using improper equipment. Not only must equipment have a safe design, but it must be installed correctly. • Unsafe Work Areas – poor lighting, moisture, flammable liquids, flammable gases, poor labeling, and covered labels are all items of concern around high voltage. • Unsafe Acts by Workers – failure to follow established procedures can result in an electrical accident. Personal injury from electricity can vary from trivial burns to complete charring of the skin. Approximately 4000 people in the United States are injured by electricity each year, and about 1000 are accidently electrocuted. Five percent of admissions to burn centers are related to electrical injury. Whether or not an electric shock will cause injury or death is influenced by the amount, duration, and pathway of the current. A relatively large amount of electrical energy may be harmless due to its inability to penetrate dry, calloused skin. A shock victim can be thrown back, or become paralyzed and remain in contact with the circuit. In either case, extreme care should be taken when treating a person affected by electricity. Symptoms of electric shock are loss of consciousness and skin burns. Personal injury from electricity can vary from trivial burns to complete charring of the skin. Approximately 4000 people in the United States are injured by electricity each year, and about 1000 are accidently electrocuted. Five percent of admissions to burn centers are related to electrical injury. Whether or not an electric shock will cause injury or death is influenced by the amount, duration, and pathway of the current. A relatively large amount of electrical energy may be harmless due to its inability to penetrate dry, calloused skin. A shock victim can be thrown back, or become paralyzed and remain in contact with the circuit. In either case, extreme care should be taken when treating a person affected by electricity. Symptoms of electric shock are loss of consciousness and skin burns. DRIVER RESPONSE TO ACCIDENT If possible, carry out the following steps in the event of a collision, fire or some other emergency situation. However, never endanger yourself or others who are near the vehicle. 1. Stop and put the gear selector in the Park (P) position. 2. Turn the ignition switch to the OFF position and remove the key. 3. Set the parking brake. 4. Exit the vehicle. 5. Contact crash/fire/rescue emergency personnel and inform them of the type of vehicle (Hybrid) and the nature of the emergency If possible, carry out the following steps in the event of a collision, fire or some other emergency situation. However, never endanger yourself or others who are near the vehicle. August, 2009 1 - 11 Hybrid Vehicle Operation and Diagnosis LESSON ONE HIGH VOLTAGE SAFETY ACCIDENT PREVENTION Buffer Zone When interacting with a high voltage system, unnecessary personnel in the work area pose a safety threat to those directly involved in the repair of a Hybrid. The area immediately surrounding the vehicle is designated as a “buffer zone.” • The boundaries of the buffer zone extend approximately 1 m (3 ft) from the vehicle. • These boundaries must be marked with clearly visible orange cones. Only authorized personnel actively involved with high voltage repair are permitted to enter the “buffer zone.” This “buffer zone” helps to protect technicians and observers from possible personal injury. Hybrid Vehicle Operation and Diagnosis 1 - 12 August, 2009 LESSON ONE HIGH VOLTAGE SAFETY ACCIDENT PREVENTION (CONTINUED) High Voltage Insulated Gloves with Leather Outer Gloves When working around high voltage circuits, High Voltage Insulated Safety Gloves (A) must be worn. The gloves specified for the Hybrid Escape are Class “O” rubber gloves. • These gloves are designed for working around equipment rated up to 1,000 volts. Rubber insulated safety gloves (A) are protected by durable leather gloves (B) that serve as an outer shell. Before putting on High Voltage Insulated Safety Gloves, inspect them to ensure that there are no holes or breakage. • Even a pinhole leak is enough to allow current to pass through. • Inspect the gloves by rolling them up from their open end and making sure that they retain air pressure with no leakage. • If the gloves show any sign of wear and tear, they should not be used. • Replacement gloves must meet all American Safety Testing Materials Standards. • High Voltage Insulated Safety Gloves must be re-certified every six months. • Protective leather gloves must always be worn over the High Voltage Insulated Safety Gloves. • Chemicals can break down the rubber of the gloves. Never wash them with chemicals or use them for washing parts. Never use the protective leather gloves without the High Voltage Insulated Safety Gloves. Oil that may be on your hands can contaminate the protective leather gloves and then be transferred onto the High Voltage InsulatedSafety Gloves. One supplier for new and recertified gloves is: Reed City Power Line Supply 420 S Roth St Reed City, MI 49677 August, 2009 1 - 13 Hybrid Vehicle Operation and Diagnosis LESSON ONE HIGH VOLTAGE SAFETY ACCIDENT PREVENTION (CONTINUED) Full Face Shield When working with energized high voltage equipment, to protect your face and eyes from the possibility of an electrical arc, debris, or spark that could be generated from a short circuit, a non-conductive, OSHA-approved face shield must be worn. Fiberglass Safety Hook If voltage cannot be turned off at its source, use a fiberglass reach pole or a dry board to remove a live wire or push the person away from the wire. Dealerships have the option of purchasing the Rotunda Safety Hook. Hybrid Vehicle Operation and Diagnosis 1 - 14 August, 2009 LESSON ONE HIGH VOLTAGE SAFETY ACCIDENT PREVENTION (CONTINUED) Hybrid Electric Vehicles (HEV) operate on a system that is isolated from earth ground, and its high voltage system is isolated from the vehicle chassis ground. A person must join the positive and the negative to become part of the high voltage circuit. As with any high voltage system, assume nothing when working around an HEV. Safe practices will protect you and those around you. In fact, most HEV guidelines are the same as those used in home electrical repairs. Keep in mind the following safety rules and share them with others: 1. Do not work when you are tired or taking medicine that makes you drowsy. 2. Do not work under poor light. 3. Do not work in damp areas. 4. Use approved tools, equipment, and protective devices. 5. Do not work if you or your clothes are wet. 6. Remove all rings, bracelets, and metallic items. 7. Never assume that a circuit is open. Check it with a device or piece of equipment that you are sure is operating correctly. 8. Do not tamper with safety devices. Never defeat an interlock switch. Verify that all interlocks operate correctly. 9. Keep your tools and equipment in good condition. Use the correct tool for the job. 10. Verify that capacitors have discharged. 11. Do not remove equipment grounds. Verify that all grounds are intact. 12. Do not use adapters that defeat ground connections. 13. Use only an approved fire extinguisher. Water can conduct electrical current and increase the hazards and damage. Carbon dioxide (CO2) gas extinguishers are preferred for most electrical fires. 14. Follow directions when using solvents and other chemicals. Some may explode, ignite, or damage electrical circuits. 15. Certain electronic components affect the safe performance of equipment. Always use the correct replacement parts. 16. Do not attempt to work on complex equipment or circuits before you’re fully trained. There may be hidden dangers. 17. Some of the best safety information for electrical and electric equipment is in the literature prepared by the manufacturer. Find and use it. 18. Always wear protective eyewear. August, 2009 1 - 15 Hybrid Vehicle Operation and Diagnosis LESSON ONE HIGH VOLTAGE SAFETY ACCIDENT PREVENTION (CONTINUED) 19. Never touch a shock victim with your bare hands if you suspect that the person is still part of the electric circuit. First deactivate the electricity at its source. If that is not possible, move the victim away from the electrical source with a nonconductive object (fiberglass pole). 20. Always wear the specified protective clothing and use insulated voltage-rated special tools and equipment when working with a Hybrid. 21. Always be with another individual when working on or around high voltage components and circuitry. The other person can seek help if an emergency arises. 22. When working around high voltage, wear high voltage gloves and work with ONE HAND INSTEAD OF TWO to prevent your body from becoming a conductor of electricity. Failure to do so may result in personal injury. 23. Take the time to be safe. Don’t rush through a job. 24. Most electrical accidents are the result of incorrect or careless action, not faulty equipment. Follow procedures exactly. 25. Don’t work around energized electrical equipment unless it’s necessary. Carry out the work only after a written and approved procedure is available. 26. Keeping adequate distance between you and a high voltage circuit will lessen the risk of injury by arc, blast, or flying debris if an accident occurs. 27. Know the emergency procedures for your work area and building. Remember emergency phone numbers in case of an accident. 28. If you don’t know what something is, don’t touch it. 29. Electrical arcs will melt polyester clothing to the skin. The recommended clothing materials for working around high voltage are natural fabrics like cotton. 30. Welding on a Hybrid requires special procedures. Damage to components can result if incorrect practices are used. Consult with your supervisor to determine the correct procedure for your specific application. 31. When carrying out a visual inspection, check for damaged wiring. This includes exposed copper, damaged insulation, pinched, cut, or bare cables, and damaged or crushed connectors. 32. Inspect tools and equipment for cracked, worn, or missing insulation. If you believe that a tool or piece of equipment is incorrectly insulated, repair or replace it; do not take a chance. 33. Have fiberglass poles situated around the areas where personnel will be working with high voltage equipment. These can be used to move energized electrical wires from harm’s way. 34. Know where the fire extinguishers, reach poles, and other safety equipment are located when working on or observing the Hybrid. Be aware of your surroundings. Hybrid Vehicle Operation and Diagnosis 1 - 16 August, 2009 LESSON ONE HIGH VOLTAGE SAFETY FIRST AID PROCEDURES First Aid for Electric Shock The longer a person remains in contact with an electrical current, the less chance he or she has for survival. The victim’s breathing may stop, and his or her body may appear stiff. 1. CALL FOR HELP from other personnel in your area. Then attempt to break the electrical connection as quickly as possible without exposing yourself to the current. 2. If the current cannot be turned off, use a fiberglass reach pole to remove the wire or push the person away from it. Stand on a dry surface while doing this. Do not touch the person or wire with your bare hands until the electrical connection is broken. 3. Summon medical aid. 4. If the person has stopped breathing or his heart has stopped pumping, begin CPR procedures and continue until help arrives. 5. If the person must be moved, take proper precautions. Be sure to immobilize injured parts. Pull the person lengthwise (never sideways). If possible, use a stretcher or cot. Cardio-Pulmonary Resuscitation (CPR) If a person has received an electric shock, it may be necessary to administer CPR. The goal of CPR is to provide oxygen to the brain, heart and other vital organs until medical help arrives. When to Use CPR CPR should only be administered by a trained individual. Determining the condition of the person is an important step in assessing cardiac and breathing functions to determine if CPR is necessary. Unless it is absolutely necessary, do not move the victim if trauma to the head or neck has been sustained. Emergency personnel properly trained for these types of injuries should be on hand to administer aid to the person. Where to Get CPR Training The American Red Cross offers CPR training on a regular basis. August, 2009 1 - 17 Hybrid Vehicle Operation and Diagnosis LESSON ONE HIGH VOLTAGE SAFETY FIRE PREVENTION General fire precautions should be observed at all times. Shop cleanliness is a good fire preventative. Storage lockers, drawers, and partitions should be made of fire-resistant material. Flammable materials should be kept at a safe distance from heating units and open flames. Flammable liquids should be stored in approved safety containers and, when not in use, stored in proper storage areas. Whenever flammable liquids such as cleaning solvents, kerosene or gasoline are used, the work area should be well-ventilated and all heating units (particularly open-flame torches) should be removed from the job site. Classes of Fire All employees should know the location of fire alarm systems and how to contact the fire department. They should know where the fire extinguishers are located, how to operate them, and for what type of fire they are designed. Classes of fire are as follows: Class A Typical fire: common combustibles, wood, paper, cloth, rubber, and most plastics. Class B Chemical fire: flammable liquids, gasoline, kerosene, oil, grease, solvents and gases. Class C Electrical fire: live electrical equipment and wiring. Hybrid Vehicle Operation and Diagnosis 1 - 18 August, 2009 LESSON ONE HIGH VOLTAGE SAFETY Types of Fire Extinguishers Listed below are common types of fire extinguishers: Water Class A fires only. Inappropriate for Class B and C fires. Water can conduct electrical current and increase the risk of severe injury. Regular Dry Chemical Primarily sodium bicarbonate, effective against Class B and C fires. Multi-Purpose Dry Chemical Monoammonium phosphate is effective against Class B and C fires. Carbon Dioxide Gas (CO2) Effective against Class B and C fires; often used in areas where contamination and cleanup time are important. Ratings of Fire Extinguishers Fire extinguishers come with a UL rating. The higher the rating number, the more capacity for extinguishing the class of fire indicated. The following is a general guide for selecting a fire extinguisher. Minimum extinguisher ratings are listed. Check your local fire department codes for detailed information: Light Hazard (possibility of small fires) 2A, 5B:C or greater Ordinary Hazard (possibility of moderate fires) 2A, 10B:C or greater Extra Hazard (possibility of severe fires) 4A, 40B:C or greater Fire Extinguisher Inspection Fire extinguishers are pressurized devices. Monthly inspections should be made to verify that all extinguishers have retained their full charge. August, 2009 1 - 19 Hybrid Vehicle Operation and Diagnosis LESSON ONE HIGH VOLTAGE SAFETY EMERGENCY RESPONDER GUIDES As a Ford Trained Hybrid Vehicle Service Technician, you may be called upon to support emergency responders. Therefore, it is important that you know where to locate the Emergency Responder Guides on the PTS website. To find these guides begin at the PTS home page. 1 From the PTS website, select the year and model of the hybrid vehicle, then click the GO button (1) Hybrid Vehicle Operation and Diagnosis 1 - 20 August, 2009 LESSON ONE HIGH VOLTAGE SAFETY EMERGENCY RESPONDER GUIDES (CONTINUED) 2 From the PTS Tab screen select the Service Tips tab (2). August, 2009 1 - 21 Hybrid Vehicle Operation and Diagnosis LESSON ONE HIGH VOLTAGE SAFETY EMERGENCY RESPONDER GUIDES (CONTINUED) 3 The Service Tips page will have a hotlink (3) to the Emergency Response Guide for the vehicle. There is an example of the 2010 Fusion/Milan in the Appendix at the back of this Student Guide. Hybrid Vehicle Operation and Diagnosis 1 - 22 August, 2009 LESSON ONE WORKSTATIONS LESSON ONE WORKSTATIONS 1-3 Workstation: Summary: 1 Escape/Mariner Component Location and Function (written) 2 Fusion/Milan Component Location and Function (hands-on) 3 Safety Quiz (written) August, 2009 1 - 23 Hybrid Vehicle Operation and Diagnosis LESSON ONE WORKSTATION 1 WORKSTATION 1 ESCAPE/MARINER HYBRID COMPONENT LOCATION AND FUNCTION DIRECTIONS: Use the 2008 Escape Hybrid service publications to answer the following questions. 1. List the PSCM connector number that contains the connector pin for circuit CBP35, and where is the connector located? _______________________________________________________________________________________ _______________________________________________________________________________________ 2. List all of the connectors that run to the DC/DC converter. Also list the location of the converter, and specify which connector contains the HV interlock circuits. _______________________________________________________________________________________ _______________________________________________________________________________________ 3 What cell in the Wiring Diagrams contains the safety warnings for the high voltage system? _______________________________________________________________________________________ _______________________________________________________________________________________ 4. Where is the TCM located, and which TCM connector contains the Hybrid Transaxle Generator Shutdown circui?. Also list the pin, circuit number, and color of the wire for the circuit. _______________________________________________________________________________________ _______________________________________________________________________________________ _______________________________________________________________________________________ 5. A 2008 Escape Hybrid is brought to you with a no start condition. You believe there is an open circuit between the TBCM and the High Voltage Cutoff Switch. What circuit, should be tested between which connectors to verify your diagnosis? _______________________________________________________________________________________ _______________________________________________________________________________________ 6. What is the function of the Engine Cranking Diagnostic Mode? _______________________________________________________________________________________ _______________________________________________________________________________________ _______________________________________________________________________________________ _______________________________________________________________________________________ 7. What indicates that the vehicle is in the Engine Cranking Diagnostic Mode? _______________________________________________________________________________________ _______________________________________________________________________________________ 8. What indicates that the vehicle is in the Engine Running Diagnostic Mode? _______________________________________________________________________________________ _______________________________________________________________________________________ Hybrid Vehicle Operation and Diagnosis 1 - 24 August, 2009 LESSON ONE WORKSTATION 2 WORKSTATION 2 FUSION/MILAN HYBRID COMPONENT LOCATION AND FUNCTION DIRECTIONS: Go to the classroom vehicle. Locate the components that perform the functions listed in the right hand column. List the name of the component in the center column, and the tag letter/number that is attached to the component on the vehicle in the left column. Tag Component Name Component Function Stores high voltage energy A high voltage low-amperage pump for passenger comfort Contains vacuum solenoids Is commanded on when the driver requests cabin heating and the engine is not running Converts high voltage to low voltage Provides vacuum when the gasoline engine is not running Prior to performing any HV service procedures this component must be removed Cuts off high voltage and fuel in an emergency situation Contains a serviceable high-voltage low-current fuse Converts DC voltage to AC Voltage Provides a 110 volt AC power source HV current is always present at this component, even with the service disconnect switch removed Provides Steering Assist Contains most strategies for the high voltage system Provides coolant flow to various electronic components Provides air flow to cool the HVBP Splits power from Traction Motor and Gasoline Engine Simulates pedal feel to the driver 2. List the steps required to depower the HVBP? _______________________________________________________________________________________ _______________________________________________________________________________________ _______________________________________________________________________________________ August, 2009 1 - 25 Hybrid Vehicle Operation and Diagnosis LESSON ONE WORKSTATION 3 WORKSTATION 3 HIGH VOLTAGE SAFETY QUIZ STUDENT NAME:____________________________________________________________________ OBJECTIVE: To describe the emergency instructions provided in this section. DIRECTIONS: Using the High Voltage Safety information and the Emergency Response Guide in the Appendix, find the correct answers for the questions below. 1. What color are high voltage cables on hybrid vehicles? __________________________________________ 2. When performing diagnostic or service on the high voltage system of a hybrid vehicle, what personal items must you remove? _______________________________________________________________________ ______________________________________________________________________________________ 3. What clothing material is recommended for working around high voltage? ___________________________ ______________________________________________________________________________________ 4. Identify the hazard that is associated with high voltage. A. Electric shock B. Blast C. Arcing D. All of the above 5. Choose the cause that usually leads to electrical accidents. A. Unsafe acts by workers B. Unsafe work areas C. Unsafe equipment or installation D. All of the above 6. Match the classes of fire with the descriptions shown on the right. _____ Class A 1. Chemical fire _____ Class B 2. Electrical fire _____ Class C 3. Typical fire Hybrid Vehicle Operation and Diagnosis 1 - 26 August, 2009 LESSON ONE 7. WORKSTATION 3 Review the accident prevention steps in this student guide. List what you feel are the three most important steps of those presented. ______________________________________________________________________________________ ______________________________________________________________________________________ ______________________________________________________________________________________ 8. Which of the following types of fire extinguisher should never be used on an electrical fire? A. Regular dry chemical B. Multi-purpose dry chemical C. Carbon dioxide D. Water 9. If a person is in contact with an electrical current, you should break the electrical connection as quickly as possible without exposing yourself to the current. A. True B. False 10. What is the first thing you should do if you see someone that has been disabled by an electric shock? ______ ______________________________________________________________________________________ ______________________________________________________________________________________ 11. What should you use to move a person that is unconscious and in contact with a high voltage wire? _______ ______________________________________________________________________________________ ______________________________________________________________________________________ 12. An emergency responder calls and wants to know how to determine by a VIN if a vehicle is a hybrid. What VIN letters/numbers will provide that information? ______________________________________________ ______________________________________________________________________________________ 13. At what temperature will the high-voltage battery be disabled when the key is in the ON position? ________ ______________________________________________________________________________________ 14. If a hybrid vehicle is submerged underwater, how can you tell when the battery has been fully discharged? _ ______________________________________________________________________________________ ______________________________________________________________________________________ 15. If a hybrid vehicle is on fire, what type of vapors might be released from the battery pack? ______________ ______________________________________________________________________________________ ______________________________________________________________________________________ August, 2009 1 - 27 Hybrid Vehicle Operation and Diagnosis LESSON ONE Hybrid Vehicle Operation and Diagnosis WORKSTATION 3 1 - 28 August, 2009 LESSON ONE WORKSTATIONS LESSON ONE WORKSTATIONS 4-6 Workstation: Summary: 4 Escape/Mariner Brake Service (video-written) 5 High Voltage Service (hands-on) 6 Hybrid Diagnostic Procedures (written) August, 2009 1 - 29 Hybrid Vehicle Operation and Diagnosis LESSON ONE WORKSTATION 4 WORKSTATION 4 ESCAPE/MARINER HYBRID BRAKE SERVICE DIRECTIONS: View the Hybrid Brake Service video, then use the video and service publications to answer the questions below. 1. A 2008 Escape Hybrid is brought to your facility with a customer request for brake service. According to service publications, what actions can be taken to disable the intermittent brake pad application? _______________________________________________________________________________________ _______________________________________________________________________________________ 2. According to service publications, the rear brake pads will wear at approximately what rate when compared to the front brake pads? _______________________________________________________________________________________ _______________________________________________________________________________________ 3. When checking the brake fluid in the hybrid master cylinder, what position must the ignition switch be in? _______________________________________________________________________________________ _______________________________________________________________________________________ 4. What component has the function of giving the driver the same feel as pushing on a regular brake pedal, and where is this component found? _______________________________________________________________________________________ _______________________________________________________________________________________ 5. At what speeds does the regenerative braking slow the vehicle during normal application of the brakes? _______________________________________________________________________________________ _______________________________________________________________________________________ 6. When does the HECU cycle the brake pads? A. When door is unlocked with remote B. Key is turned on C. Door is opened D. All of the above 7. According to the video, what method can be taken to disable the intermittent brake pad application? _______________________________________________________________________________________ _______________________________________________________________________________________ 8. What step must be taken before hitting the tick on the IDS for the brake air bleed check? _______________________________________________________________________________________ _______________________________________________________________________________________ Hybrid Vehicle Operation and Diagnosis 1 - 30 August, 2009 LESSON ONE WORKSTATION 4 WORKSTATION 4 ESCAPE/MARINER HYBRID BRAKE SERVICE (CONTINUED) 9. What pressure is the Rotunda brake bleeder initially set at when performing brake bleeding? _______________________________________________________________________________________ _______________________________________________________________________________________ 10. After opening the right front bleeder screw, you press the tick on the IDS. How many times must you depress the brake pedal? _______________________________________________________________________________________ _______________________________________________________________________________________ 11. What does it indicate when the IDS presents a code OB? _______________________________________________________________________________________ _______________________________________________________________________________________ 12. What are the major inputs to the brake system? _______________________________________________________________________________________ _______________________________________________________________________________________ 13. What does a DTC C1524 indicate? _______________________________________________________________________________________ _______________________________________________________________________________________ 14. What code indicates that the brake system initialization is incomplete? _______________________________________________________________________________________ _______________________________________________________________________________________ August, 2009 1 - 31 Hybrid Vehicle Operation and Diagnosis LESSON ONE WORKSTATION 5 WORKSTATION 5 FUSION/MILAN HYBRID HIGH VOLTAGE SERVICE DIRECTIONS: Go to the Fusion/Milan Hybrid classroom vehicle. The customer says that there is a “no battery charging” message displayed in the instrument panel. Diagnose this concern and answer the following questions. .1. Can you verify this concern. Are there any messages being displayed in the message center? _______________________________________________________________________________________ 2. Does your visual inspection reveal any obvious flaws? _______________________________________________________________________________________ 3. Perform the KOEO self-test, then clear all DTCs. Repeat the KOEO (ALL CMDTCs) self-test and list any CMDTCs found and list the module in which the DTCS are stored? _______________________________________________________________________________________ _______________________________________________________________________________________ 4. Compare the service publication description for each of the DTC’s listed. Do you find anything in common in these descriptions? _______________________________________________________________________________________ _______________________________________________________________________________________ NOTE: INFORM YOUR INSTRUCTOR BEFORE PERFORMING THE NEXT STEP 5. Select the G_INV_V and M_INV_V PID from the TCM Datalogger menu. Turn the ignition to the ON position and pull out the Service Disconnect Switch. What occurs and what does this indicate? _______________________________________________________________________________________ 6. Select and perform the pinpoint test that you think is most likely to find the fault? List the pinpoint test and it’s results below, then notify your instructor of your findings. _______________________________________________________________________________________ _______________________________________________________________________________________ _______________________________________________________________________________________ 7. What section of the Workshop Manual contains directions for performing this service? _______________________________________________________________________________________ _______________________________________________________________________________________ 8. At the beginning of the directions for replacing this component, summarize the WARNING about the service disconnect switch. _______________________________________________________________________________________ _______________________________________________________________________________________ Hybrid Vehicle Operation and Diagnosis 1 - 32 August, 2009 LESSON ONE WORKSTATION 5 WORKSTATION 5 FUSION/MILAN HYBRID HIGH VOLTAGE SERVICE (CONTINUED) 9. Why must the high-voltage/low-current bus bar be removed during this service procedure? _______________________________________________________________________________________ _______________________________________________________________________________________ 10. During installation of the component you are directed to replace, what is torque specifications for the highvoltage/high-current positive cable nut and high-voltage/low-current fuse nuts.(NOTE: WHEN PERFORMING THIS SERVICE ON THE CLASSROOM VEHICLE, ONLY TORQUE THE FASTENERS TO 1/2 THE SPECIFIED TORQUE). _______________________________________________________________________________________ _______________________________________________________________________________________ 11. Replace the component as described in service publications. NOTIFY YOUR INSTRUCTOR when you have the faulty component removed from the vehicle. RETURN THE WORKSTATION TO THE CONDITION IN WHICH YOU FOUND IT August, 2009 1 - 33 Hybrid Vehicle Operation and Diagnosis LESSON ONE WORKSTATION 6 WORKSTATION 6 HYBRID DIAGNOSTIC PROCEDURES (PART 1) DIRECTIONS: Use IDS recording L1_WKS6 of the 2010 Milan to answer the following questions. 1. The three PIDS listed below are shown in this recording. Write the IDS definition next to each PID. PID PID Description GENMODE RPM TCM VSS 2. List the PID readings at approximately 8 seconds into the recording. PID PID Description GENMODE RPM TCM VSS 3. List the PID readings at approximately 28 seconds of the recording. PID PID Description GENMODE RPM TCM VSS 4. Based upon your observations, what does the GENMODE PID indicate when the gasoline engine is running and what does it indicate when the engine is off? _______________________________________________________________________________________ 5. Review the entire recording. Based upon your observations, what will the GENMODE PID indicate when the gasoline engine is starting and what will it indicate when the engine is shutting down? _______________________________________________________________________________________ _______________________________________________________________________________________ 6. How will viewing these three PIDs when making Datalogger recordings help you during diagnostics? _______________________________________________________________________________________ _______________________________________________________________________________________ _______________________________________________________________________________________ Hybrid Vehicle Operation and Diagnosis 1 - 34 August, 2009 LESSON ONE August, 2009 WORKSTATION 6 1 - 35 Hybrid Vehicle Operation and Diagnosis LESSON ONE WORKSTATION 6 WORKSTATION 6 HYBRID DIAGNOSTIC PROCEDURES (PART 2) DIRECTIONS: A 2008 Escape Hybrid is brought to you with a customer concern of “Hard Steering”. 1. What type of EPAS system does this vehicle have? _______________________________________________________________________________________ 2. Perform the diagnosis for the concern using the service publications and the Data Sheet provided by comparing the service publication pinpoint test steps to the pinpoint test steps listed. z The RESULTS COLUMN of the table lists the results of the tests performed, use these results to select the next step that must be performed. z Continue doing this until you have identified the cause of the concern and verified the repair. NOTE: SOME STEPS IN THE DATA SHEET ARE NOT USED IN THE DIAGNOSIS AND ARE ONLY INCLUDED AS DISTRACTORS. Select only the steps that are required. Diagnostic Step Result 2. What should be done to repair this concern? _______________________________________________________________________________________ Hybrid Vehicle Operation and Diagnosis 1 - 36 August, 2009 LESSON ONE WORKSTATION 6 Data Sheet Note: Make sure to select a fault from the data sheet that matches the vehicle concern. Diagnostic Step Result Verify the Concern Concern exists as stated by the customer Visual Inspection All OK Pinpoint Test B4 Voltage on Circuit SBB01 is 12.4 Connect Scan Tool and Retrieve DTCs B1143 is present Pinpoint Test P4 Concern is still present View DTC Charts and Descriptions in PC/ED Note: Bxxxx Pinpoint Test B5 Resistance on circuit GD116 is OL View Master Diagnostic Trouble Code (DTC) Index in Workshop Manual Go to Section 211-00 in WSM View PSCM DTC Chart Go to Pinpoint Test B Pinpoint Test B1 DTC B2277 is present Pinpoint Test P2 No other DTCs are present Connect Scan Tool and Retrieve DTCs DTC B2277 is present View Master Diagnostic Trouble Code (DTC) Index in Workshop Manual Go to Section 414-03 in WSM View BCM DTC Chart No other DTCs are present Go to section 414-03 in WSM Pinpoint Test P3 Concern is still present Pinpoint Test P1 B1143 is present Pinpoint Test B3 Voltage between circuit CBP35 (YE/GY) and ground is 12.6 August, 2009 1 - 37 Hybrid Vehicle Operation and Diagnosis LESSON ONE Hybrid Vehicle Operation and Diagnosis WORKSTATION 6 1 - 38 August, 2009 LESSON TWO DEMONSTRATION DEMONSTRATION August, 2009 z Interactive Diagnostics z Engine Running/Cranking Diagnosis Mode 2-1 Hybrid Vehicle Operation and Diagnosis LESSON TWO DEMONSTRATION DEMONSTRATION HYBRID VEHICLE DIAGNOSTICS DIRECTIONS: As your instructor demonstrates the operation and utilization of IDS Interactive Diagnostics, answer the questions listed below. 1. What requirements must be met for the IDS to be utilized for Interactive Diagnostics? _______________________________________________________________________________________ _______________________________________________________________________________________ 2. Once connected to the PTS website, how do you begin the diagnostic process? _______________________________________________________________________________________ _______________________________________________________________________________________ 3. Once in the Workshop Manual, what section was selected, and what topic was selected? _______________________________________________________________________________________ _______________________________________________________________________________________ 4. On this page, what is unique about the left hand menu of the Workshop Manual? _______________________________________________________________________________________ _______________________________________________________________________________________ 5. In order to continue the diagnosis, what must be selected on this page? _______________________________________________________________________________________ _______________________________________________________________________________________ 6. What does the IDS automatically perform when this page is selected? _______________________________________________________________________________________ _______________________________________________________________________________________ 7. What is the next selection that must be made in order to continue the diagnosis? _______________________________________________________________________________________ _______________________________________________________________________________________ 8. From this page, what must be done to continue? _______________________________________________________________________________________ _______________________________________________________________________________________ Hybrid Vehicle Operation and Diagnosis 2-2 August, 2009 LESSON TWO DEMONSTRATION DEMONSTRATION HYBRID VEHICLE DIAGNOSTICS (CONTINUED) 9. What question is now asked by the IDS, and what will result based upon the answer to the question? _______________________________________________________________________________________ _______________________________________________________________________________________ 10. Once you are directed to the page based upon your answer to the question, what is shown on that page? _______________________________________________________________________________________ _______________________________________________________________________________________ 11. What has happened to the left menu on this page? _______________________________________________________________________________________ _______________________________________________________________________________________ 12. If a VMM is connected to the vehicle, what action will the IDS automatically perform during your diagnosis? _______________________________________________________________________________________ _______________________________________________________________________________________ 13. What additional aid does Interactive Diagnostics offer if you require assistance from the Technical Hotline? _______________________________________________________________________________________ _______________________________________________________________________________________ 14. Place the vehicle in the Engine Cranking Diagnostic Mode by performing the following steps: 1 Key in the ON position with the engine OFF. 2 Within 5 seconds of the key in the ON position, fully apply the accelerator pedal and hold for 10 seconds. 3 Within 5 seconds release the accelerator pedal, shift the gear selector to the NEUTRAL position and fully apply the accelerator pedal. 4 Hold the accelerator pedal fully applied for 10 seconds. 5 Release the accelerator pedal and shift the gear selector to the PARK position. 15. Place the vehicle in the Engine Running Diagnostic Mode by performing the following steps: 1 Key in the ON position with the engine OFF. 2 Within 5 seconds of the key in the ON position, fully apply the accelerator pedal and hold for 10 seconds. 3 Within 5 seconds release the accelerator pedal, shift the gear selector to the DRIVE position and fully apply the accelerator pedal. 4 Hold the accelerator pedal fully applied for 10 seconds. 5 Release the accelerator pedal and shift the gear selector to the PARK position. August, 2009 2-3 Hybrid Vehicle Operation and Diagnosis LESSON TWO Hybrid Vehicle Operation and Diagnosis DEMONSTRATION 2-4 August, 2009 LESSON TWO WORKSTATIONS LESSON TWO WORKSTATIONS Workstation: Summary: 1 IDS Hybrid Diagnosis (IDS recording and written) 2 Fusion/Milan Hybrid Diagnosis (hands-on) 3 Hybrid Diagnostic Procedures (IDS recording and written) August, 2009 2-5 Hybrid Vehicle Operation and Diagnosis LESSON TWO WORKSTATION 1 WORKSTATION 1 IDS HYBRID DIAGNOSIS (PART 1) SCENARIO/DIRECTIONS: A 2010 Fusion Hybrid is brought to you from the body shop that has been in a flood. The vehicle is a no-start and the red triangle warning light is illuminated. P0AA6:00 is present in the BCM memory? Using the IDS open recording L2_WKS1 and service publications, answer the following questions about this concern. 1. What service publication and section of that publication describes this DTC? _______________________________________________________________________________________ 2. What is the DTC Chart description of this DTC? _______________________________________________________________________________________ 3. Which pinpoint test are you directed to for diagnostic procedures? _______________________________________________________________________________________ 4. According to the pinpoint test introduction, what does the BECM monitor that could cause this DTC? _______________________________________________________________________________________ 5. In step 1 of this pinpoint test, you are directed to view specific PIDs. Go to IDS recording and view these PIDs. List each PID and record the value shown on the IDS. _______________________________________________________________________________________ _______________________________________________________________________________________ _______________________________________________________________________________________ 6. What resistance value is considered a failure on this system? _______________________________________________________________________________________ 7. If these readings were/are out of specifications, what might be the cause of the concern based on the vehicle history and description of the pinpoint test? _______________________________________________________________________________________ 8. This vehicle is going to be repainted. Your facility uses a paint booth for paint drying. Is there any special information that you must provide the body shop manager to prevent vehicle component damage? _______________________________________________________________________________________ _______________________________________________________________________________________ Hybrid Vehicle Operation and Diagnosis 2-6 August, 2009 LESSON TWO WORKSTATION 1 WORKSTATION 1 HYBRID DIAGNOSTIC PROCEDURES (PART 2) SCENARIO/DIRECTIONS: A 2010 Fusion Hybrid is brought to you from the vehicle prep department: z The vehicle now seems to run normally, but the prep technician said that when he first attempted to start the vehicle it would not start and the red triangle light was illuminated. z The next day, when the service manager tried to start it, the vehicle started normally. However, the service manager wants you to check the vehicle out. z After visual inspecting the vehicle, you find no obvious faults. Then you retrieve DTCs and find CMDTC of P0A7D00 stored in the BECM memory. Use IDS recording L2_WKS1 and service publications to answer the following questions about this concern. 1. What service publication and section of that publication describes this DTC? _______________________________________________________________________________________ 2. What is the DTC Chart description of this DTC? _______________________________________________________________________________________ 3. Which pinpoint test are you directed to for diagnostic procedures? _______________________________________________________________________________________ 4. According to the pinpoint test introduction, what does the BECM monitor that could cause this DTC? _______________________________________________________________________________________ 5. In step 2 of this pinpoint test, you are directed to view specific PIDs. Go to IDS recording and view these PIDs. List each PID and record the value shown on the IDS? _______________________________________________________________________________________ _______________________________________________________________________________________ 6. According to the pinpoint test, what actions should you take? _______________________________________________________________________________________ _______________________________________________________________________________________ Worksheet Continued on Next Page August, 2009 2-7 Hybrid Vehicle Operation and Diagnosis LESSON TWO WORKSTATION 1 WORKSTATION 1 HYBRID DIAGNOSTIC PROCEDURES (PART 2) (continued) SCENARIO/DIRECTIONS: Use the appropriate service publications to answer the following questions. 7. On a 2010 Fusion Hybrid, what action will the ABS module take if there is a vacuum pump motor concern? _______________________________________________________________________________________ _______________________________________________________________________________________ 8. On a 2010 Fusion Hybrid, what is the flow direction in the M/E cooling system (from component to component)? _______________________________________________________________________________________ _______________________________________________________________________________________ _______________________________________________________________________________________ 9. On a 2010 Fusion Hybrid, what action must be taken before welding on the vehicle? _______________________________________________________________________________________ _______________________________________________________________________________________ 10. On a 2010 Fusion Hybrid, what type of conventional brake system is used? _______________________________________________________________________________________ _______________________________________________________________________________________ 11. On a 2010 Fusion Hybrid, what pinpoint test are you directed to for a DTC P2600, and what component will set this code? _______________________________________________________________________________________ _______________________________________________________________________________________ 12. On a 2008 Escape Hybrid, how many lift points are used to remove the HV battery pack? _______________________________________________________________________________________ _______________________________________________________________________________________ Hybrid Vehicle Operation and Diagnosis 2-8 August, 2009 LESSON TWO WORKSTATION 2 WORKSTATION 2 FUSION/MILAN DIAGNOSTIC PROCEDURES SCENARIO/DIRECTIONS: A 2010 Fusion Hybrid is towed to your facility with a customer concern of no start and the red hazard triangle is illuminated. Diagnose the cause of this concern and answer the questions below. 1. Can you verify the customer concern? _______________________________________________________________________________________ 2. Your visual inspection revealed nothing out of the ordinary so you retrieve DTCs. List any DTCs found below. _______________________________________________________________________________________ _______________________________________________________________________________________ 3. Which service publication contains the Master DTC chart for this vehicle? _______________________________________________________________________________________ 4. What is the description of this DTC? _______________________________________________________________________________________ 5. What pinpoint test are you directed to? _______________________________________________________________________________________ 6. Summarize the WARNING in the first step of the pinpoint test to which you are directed. _______________________________________________________________________________________ _______________________________________________________________________________________ 7. List the Pinpoint Test Steps you are directed to perform and their results in the table below. Diagnostic Step Result 8. What action are you directed to take to correct this concern? _______________________________________________________________________________________ RETURN THE WORKSTATION TO THE CONDITION IN WHICH YOU FOUND IT August, 2009 2-9 Hybrid Vehicle Operation and Diagnosis LESSON TWO WORKSTATION 3 WORKSTATION 3 HYBRID DIAGNOSTIC PROCEDURES (PART 1) SCENARIO/DIRECTIONS: Open the IDS software on the classroom PC and load the Escape/Mariner L2 WKS 3 file. Use the Datalogger files and service publications to answer the following questions. 1. What size and type of gasoline engine is installed in this vehicle? _______________________________________________________________________________________ 2. At what vehicle speed does the gasoline engine start for the first time on this recording? _______________________________________________________________________________________ 3. When the gasoline engine starts for the first time, what is the MECT_V reading? _______________________________________________________________________________________ 4. Go to Pinpoint Test DN in the PC/ED manual for this vehicle. Using the information in the introduction of this pinpoint test, what is the approximate operating temperature of the ME coolant? _______________________________________________________________________________________ 5. Based upon the information in questions 3 & 4, approximately what should the resistance be for the MECT sensor if you measured it with a ohm meter? _______________________________________________________________________________________ 6. At about what time in the recording does the HPUMP# PID indicate Off for the first time? _______________________________________________________________________________________ 7. If you were unsure of heater pump operation, what can you do using the IDS to determine if it operates? _______________________________________________________________________________________ Hybrid Vehicle Operation and Diagnosis 2 - 10 August, 2009 LESSON TWO WORKSTATION 3 Page Intentionally Left Blank August, 2009 2 - 11 Hybrid Vehicle Operation and Diagnosis LESSON TWO WORKSTATION 3 WORKSTATION 3 HYBRID DIAGNOSTIC PROCEDURES (PART 2) SCENARIO/DIRECTIONS: A 2010 Fusion is brought to your facility with a no start/no crank condition. Perform the diagnosis for this concern using the service publications and the Data Sheet provided by comparing the service publication pinpoint test steps to the pinpoint test steps listed. z The RESULTS COLUMN of the table lists the results of the tests performed, use these results to select the next step that must be performed. z Continue doing this until you have identified the cause of the concern and verified the repair. NOTE: SOME STEPS IN THE DATA SHEET ARE NOT USED IN THE DIAGNOSIS AND ARE ONLY INCLUDED AS DISTRACTORS. Select only the steps that are required. Diagnostic Step Result 2. What component should be replaced to correct this fault? _______________________________________________________________________________________ Hybrid Vehicle Operation and Diagnosis 2 - 12 August, 2009 LESSON TWO WORKSTATION 3 Data Sheet Note: Make sure to select a fault from the data sheet that matches the vehicle concern. Diagnostic Step Result Visual Inspection All OK Pinpoint Test C3 No voltage is present Pinpoint Test A5 Resistance is OL Connect Scan Tool and Retrieve DTCs DTC P0579 is present in PCM Pinpoint Test C2 Voltage is present Pinpoint Test A3 Resistance is 0.2 ohms on all listed circuits Pinpoint Test AQ1 Interference is present with PID DCE Off. Pinpoint Test C1 PID values agree with switch position View HVBP DTC Chart Go to Pinpoint Test A1 View HVBP DTC Chart Go to Pinpoint Test AQ1 View HVBP DTC Chart Go to Pinpoint Test C1 Pinpoint Test A1 PID VOLTINTINP does not read closed Connect Scan Tool and Retrieve DTCs No DTCs present Pinpoint Test A4 Resistance is between 0.2 and 0.8 ohms on all listed circuits View DTC Charts and Descriptions in PC/ED Refer to Workshop Manual View Master Diagnostic Trouble Code (DTC) Index in Workshop Manual Go to Section 414-03 Go to Symptom Chart Go to Pinpoint Test AQ Pinpoint Test A2 Voltage between C4237-B Pin 44 and 47 is 5.0 Pinpoint Test AQ2 Interference is present Connect Scan Tool and Retrieve DTCs DTC P0A0A:00 is present in BECM Pinpoint Test C4 Voltage is present between c175b-56 and ground Verify the Concern Vehicle does not start High Voltage Telltale light is illuminated August, 2009 2 - 13 Hybrid Vehicle Operation and Diagnosis LESSON TWO Hybrid Vehicle Operation and Diagnosis WORKSTATION 3 2 - 14 August, 2009 LESSON TWO ACRONYMS HYBRID ACRONYMS AND TERMS z ACCM Air Conditioning Control Module z Atkinson Cycle Engine operation where intake valve is open during portion of compression stroke z BCM Battery Control Module z BECM Battery Energy Control Module z BEC Bussed Electrical Center z BPSM Battery Pack Sensor Module z Contactor High Voltage Relay z eCVT Electronic Continuously Variable Transmission z EPAS Electric Power Assist Steering z DC/DC Direct Current to Direct Current z EHB Electro- Hydraulic Brakes z FEAD Front End Accessory Drive z Heater Pump An electric pump that operates to circulates engine coolant to provide cabin heat z HV High Voltage z HVBP High Voltage Battery Pack z HVTB High Voltage Traction Battery (Same as HVBP) z LV Low Voltage (12 volts) z M/E Motor Electronics z PSCM Power Steering Control Module z RCM Restraints Control Module z SBA Simulated Brake Application z SKS Silent Key Start z TBCM Traction Battery Control Module (Same as BCM) z TCM Transmission Control Module August, 2009 Acronym - 1 Hybrid Vehicle Operation and Diagnosis HYBRID VEHICLE OPERATION AND DIAGNOSIS Hybrid Vehicle Operation and Diagnosis HYBRID ACRONYMS AND TERMS Acronym - 2 August, 2009 Appendix 2010 FUSION HYBRID MILAN HYBRID EMERGENCY RESPONSE GUIDE 1 FCS-14265-10 2010 Fusion Hybrid, Milan Hybrid Emergency Response Guide, 02/2009 FOREWORD The emergency response procedures for the Fusion Hybrid and Milan Hybrid vehicles are similar to those for traditional gasoline-powered vehicles with the addition of special considerations for the high-voltage electric system components. The Fusion Hybrid or Milan Hybrid vehicles use a conventional gasoline engine in addition to an electric motor to power the vehicle. The energy used to power the vehicle comes from gasoline (used by the internal combustion engine) and electricity (used by the electric motor). • Gasoline is stored in a traditional fuel tank. • Electricity is stored in a high-voltage battery pack. The combination of a gasoline engine and electric motor provides for improved performance (V6 performance with a 4-cylinder engine and electric motor), reduced emissions and improved fuel economy. The high-voltage system is self contained, never needing to be plugged into an electrical outlet for recharging. The system incorporates a generator that recharges the high-voltage batteries during cruising and braking from the engine. The information in this guide will allow response to emergencies involving Fusion Hybrid or Milan Hybrid vehicles to be as safe as with conventional vehicles. The Fusion Hybrid and Milan Hybrid vehicles have been designed with many safety features for your protection. These features help provide safe access to the vehicle under various conditions. However, when approaching a high-voltage vehicle in a fire, rescue or recovery situation, always follow one industry standard rule: ALWAYS ASSUME THE VEHICLE’S HIGH-VOLTAGE SYSTEM IS POWERED UP ! 2 FCS-14265-10 2010 Fusion Hybrid, Milan Hybrid Emergency Response Guide, 02/2009 FUSION HYBRID AND MILAN HYBRID VEHICLE IDENTIFICATION • The Fusion Hybrid and Milan Hybrid vehicles can be easily identified by the Ford “green leaf highway” badges located on the left and right front doors. There is a “Hybrid” nameplate on the trunk lid that also includes the “green leaf highway” icon. Hybrid Nameplate with “Green Leaf Highway” Badge on Front Door Unique Hybrid Specific Wheels 3 FCS-14265-10 2010 Fusion Hybrid, Milan Hybrid Emergency Response Guide, 02/2009 • The Fusion Hybrid and Milan Hybrid vehicles have a unique engine appearance cover with a raised “green leaf highway” icon and HYBRID lettering. Unique Hybrid Engine Appearance Cover with “Green Leaf Highway” Icon • The 5th, 6th and 7th digits of the Vehicle Identification Number (VIN) identify the Hybrid vehicle line. VIN POSITIONS 5, 6 and 7 VEHICLE P0L Fusion Hybrid — Front Wheel Drive (FWD) M0L Milan Hybrid — Front Wheel Drive (FWD) SAMPLE VIN 3FAD P0L30AR100001 Fusion Hybrid FWD 4 FCS-14265-10 2010 Fusion Hybrid, Milan Hybrid Emergency Response Guide, 02/2009 HIGH-VOLTAGE ELECTRICAL DISCONNECT FEATURES The following list describes certain features that have been incorporated into the Hybrid vehicles that allow for either simple or automatic shutoff of the high-voltage electrical systems. • High-Voltage Fuse — In the event of a high-current short circuit, the high-voltage fuse will open, disabling the high-voltage system. • High-Voltage Interlock Circuit — Whenever a high-voltage connector is disconnected, the high-voltage interlock circuit opens and disables the high-voltage system. • Ignition Key in OFF Position — Any time the ignition lock cylinder is in the OFF position, the high-voltage system is disabled. • High-Voltage Service Disconnect — Whenever the high-voltage service disconnect (located behind the rear seat) is removed, the high-voltage system is disabled. For additional information, refer to Page 9 in this manual. • Thermal Sensors — In the event the ignition key is left in the ON position and the high-voltage battery temperature exceeds 60°C (140°F), thermal sensors located near the high-voltage battery will automatically disable the high-voltage battery. 5 FCS-14265-10 2010 Fusion Hybrid, Milan Hybrid Emergency Response Guide, 02/2009 HIGH-VOLTAGE WARNING DECALS 2U5A-14B218-CA • Warning decals, as shown here, will be located on components included in the high-voltage system. 6 FCS-14265-10 2010 Fusion Hybrid, Milan Hybrid Emergency Response Guide, 02/2009 HYBRID COMPONENT LOCATION AND IDENTIFICATION This chart provides the location, description and basic function of the hybrid system components. Refer to the hybrid component description on the following page. 1 2 6 3 7 5 4 NOTE: All high-voltage wires and harnesses are wrapped in orange-colored insulation. 7 FCS-14265-10 2010 Fusion Hybrid, Milan Hybrid Emergency Response Guide, 02/2009 COMPONENT LOCATION / DESCRIPTION 1 High-Voltage Service Disconnect 2 High-Voltage Battery • Located behind the rear 275 Volts seatback. FUNCTION • Orange rectangle with a molded Provides means to disconnect plastic handle, about 100 mm high-voltage battery for safely (4 in) in length. servicing vehicle. Provides high-voltage storage (275 V) for vehicle propulsion requirements. • Sealed nickel-metal hydride. 3 High-Voltage Wiring • Runs along the vehicle’s Provides physical path for floorpan from the high-voltage high-voltage circuitry. battery to the Electronically Controlled Continuously Variable Transaxle (eCVT), to DC-to-DC converter, then the electric A/C unit. • All high-voltage wiring has orange-colored insulation. 4 12-Volt Battery • Located under the hood on driver side of the vehicle. Provides 12-volt power for vehicle accessories. • Typical automotive 6-cell lead/acid design. 5 Electronically Controlled Continuously Variable Transaxle (eCVT) • Transverse-mounted design similar to the non-Hybrid Fusion/Milan vehicles. 6 DC/DC Converter • Located under the hood on the passenger side forward of the strut tower. 7 Electric A/C Compressor • Located in the front of the engine. • Contains the traction motor, generator motor and hybrid electronics. Provides delivery of power to wheels for vehicle propulsion, generates electricity to recharge the batteries during operation and contains certain hybrid electronics. Provides 12 volts of power to charge the 12-volt battery and run vehicle accessories. Provides electric A/C operation. Replaces the belt driven A/C compressor. 8 FCS-14265-10 2010 Fusion Hybrid, Milan Hybrid Emergency Response Guide, 02/2009 HIGH-VOLTAGE SERVICE DISCONNECT To gain access to the high-voltage service disconnect, the rear seat must be lowered. The rear seat is released from the trunk area. • Locate the seat backrest latch release levers (2) between the high-voltage battery and the body sheet metal. • Push the release lever toward the outboard side of the vehicle. 9 FCS-14265-10 2010 Fusion Hybrid, Milan Hybrid Emergency Response Guide, 02/2009