Furniture Values Intl., LLC
601 N. 75th Ave.
Phoenix, AZ 85043
Replacement Parts Order Form
Page 1 of 2
Instructions:
1. Please use a separate form for each individual PO number. Click the "Highlight Fields" or "Show fields" button at top right to make the
form fields visible. You can order up to five parts (with the same PO number) per form.
2. If a finished (non-hardware) part is requested for replacement, please include photos of the defective part (unless part is missing). All
requests without pictures will be considered incomplete and will cause delays in processing the order.
3. To submit a completed form, first save the form to your computer (use "Save As" in the File menu.) Then do one of the following:
• Email: Click the "Submit via Email" button. This method is intended for those using a desktop email client such as Microsoft Outlook
(PC) or Mail (Mac). If you use a Web-based email client (Gmail, Hotmail, etc.), you can attach the saved form to an email manually and
email it to PartsDept@aspenhome.net. Be sure to also attach any relevant photos (see #2 above).
• Fax: Click the "Print Form" button. Please fax the completed form to (888) 484-5874, along with any relevant photos (see #2 above).
Please ensure that both pages of the form are faxed.
Date
Purchase Order #
Account Name
Contact Name
Contact Phone #
Ship To:
Address:
State/Province:
City:
ZIP:
Replacement Part #1:
Finished Goods Item #
Replacement Part Item # Z
Quantity
(Complete aspenhome SKU)
Item numbers can be found on the parts drawings included with the furniture, or at www.aspenhome.net. See the Replacement Parts Guide for more information.
Nature of Defect (check all that apply):
Finish
Veneer
Malfunction
Warping/Bent
Glass/Mirror - Broken
Crack/Split
Scratch/Dent
Glass/Mirror - Surface Defect
Missing Parts
Electrical Defect
Glass/Mirror - Check
Other
Additional Comments:
Reason for Request (please check one):
Extra Parts (add'l cost)
Manufacturer Defect - Received Damaged/Missing
Customer Damaged/Lost at Location (add'l cost)
Replacement Part #2 (if applicable):
Finished Goods Item #
Replacement Part Item # Z
Quantity
(Complete aspenhome SKU)
Item numbers can be found on the parts drawings included with the furniture, or at www.aspenhome.net. See the Replacement Parts Guide for more information.
Nature of Defect (check all that apply):
Finish
Veneer
Malfunction
Warping/Bent
Glass/Mirror - Broken
Crack/Split
Scratch/Dent
Glass/Mirror - Surface Defect
Missing Parts
Glass/Mirror - Check
Electrical Defect
Other
Additional Comments:
Reason for Request (please check one):
Extra Parts (add'l cost)
Manufacturer Defect - Received Damaged/Missing
Customer Damaged/Lost at Location (add'l cost)
Furniture Values Intl., LLC
601 N. 75th Ave.
Phoenix, AZ 85043
Replacement Parts Order Form
Page 2 of 2
Replacement Part #3 (if applicable):
Finished Goods Item #
Replacement Part Item # Z
Quantity
(Complete aspenhome SKU)
Item numbers can be found on the parts drawings included with the furniture, or at www.aspenhome.net. See the Replacement Parts Guide for more information.
Nature of Defect (check all that apply):
Finish
Veneer
Malfunction
Warping/Bent
Crack/Split
Glass/Mirror - Broken
Scratch/Dent
Glass/Mirror - Surface Defect
Missing Parts
Electrical Defect
Glass/Mirror - Check
Other
Additional Comments:
Reason for Request (please check one):
Extra Parts (add'l cost)
Manufacturer Defect - Received Damaged/Missing
Customer Damaged/Lost at Location (add'l cost)
Replacement Part #4 (if applicable):
Finished Goods Item #
Replacement Part Item # Z
Quantity
(Complete aspenhome SKU)
Item numbers can be found on the parts drawings included with the furniture, or at www.aspenhome.net. See the Replacement Parts Guide for more information.
Nature of Defect (check all that apply):
Finish
Veneer
Malfunction
Warping/Bent
Crack/Split
Glass/Mirror - Broken
Scratch/Dent
Glass/Mirror - Surface Defect
Missing Parts
Electrical Defect
Glass/Mirror - Check
Other
Additional Comments:
Reason for Request (please check one):
Extra Parts (add'l cost)
Manufacturer Defect - Received Damaged/Missing
Customer Damaged/Lost at Location (add'l cost)
Replacement Part #5 (if applicable):
Finished Goods Item #
Replacement Part Item # Z
Quantity
(Complete aspenhome SKU)
Item numbers can be found on the parts drawings included with the furniture, or at www.aspenhome.net. See the Replacement Parts Guide for more information.
Nature of Defect (check all that apply):
Finish
Veneer
Malfunction
Warping/Bent
Crack/Split
Glass/Mirror - Broken
Scratch/Dent
Glass/Mirror - Surface Defect
Missing Parts
Glass/Mirror - Check
Electrical Defect
Other
Additional Comments:
Reason for Request (please check one):
Extra Parts (add'l cost)
Manufacturer Defect - Received Damaged/Missing
Customer Damaged/Lost at Location (add'l cost)
PLEASE NOTE: Parts for discontinued product may no longer be available. Please contact your ACE Representative to check availability before submitting order.
Submit Via Email
Print Form