Coverpage[Tier3] Gateway 2016 Teachers Manual Gateway Manual 2016 The Skills Organisation skills.org.nz teachers (aligned to Vocational Pathways) With responsibility for over 21 industry sectors currently, mostly in the Manufacturing & Technology and Service Pathways, The Skills Organisation covers a wide range of industries, from Plumbing and Electrical to Real Estate and Banking. This manual is designed to provide Gateway schools and Gateway Coordinators with all the information needed to deliver Skills’ programmes. © The Skills Organisation 2016 The Skills Organisation skills.org.nz Gateway 2016 Teachers Manual 22 Contents 1. Introduction 5 2. Who is The Skills Organisation? 6 Just the Job – excellent viewing 6 3. What Skills Gateway programmes cover 3.1 Electrical Engineering (Electrician for Registration) 7 3.2 Electronic Engineering 7 3.3 Telecommunications 7 3.4 Electronic Security 7 3.5 Industrial Measurement and Control 8 3.6 Appliance Servicing 8 3.7 Electrical Switchgear Fitting 8 3.8 Plumbing, Gasfitting and Drainlaying 8 3.9 Security Staff Services 4. The Skills Organisation’s Gateway processes 9 11 4.1 Electrotechnology (On-Job, practical) 11 4.2 Gateway Plus (off-job, theory) 12 4.3 Trainee Limited Certificate (Safety Training)- a foot in the industry’s door 13 4.4 Telecommunications (Trainee Limited Certificate option) 13 4.5 Plumbing, Gasfitting & Drainlaying 14 4.6 Security Staff Services 14 4.8 Personal Financial Management component of Gateway Programmes 15 4.9 Package Pricing 15 6. The NCET 15 8. The Skills Organisation’s ‘101’ Certificate 16 9. Selecting the right Gateway student 18 10. Selecting the right Gateway company 18 11. How to get the process started 20 12. Equipment a Gateway student may need 21 12.1. Safety 21 12.2. Tools 21 13. Additional courses that would suit a Gateway student 13.1. 7 Site Safe The Skills Organisation skills.org.nz 22 22 Gateway 2016 Teachers Manual 32 13.2. First Aid 22 13.3. Trainee Limited Certificate (TLC) 22 14. Tips on finding an apprenticeship 23 15. Gateway for Employers: young people in the workplace 24 16. Enrolment and Resource Purchase Form 25 Gateway Plus 29 Gateway Plumbing, Gasfitting and Drainlaying 31 Gateway Security Staff Services 32 Gateway Business Services 33 Contact details 35 Workchoice staff 35 The Skills Organisation The Skills Organisation skills.org.nz 35 Gateway 2016 Teachers Manual 42 1. Introduction Welcome to The Skills Organisation’s (Skills) Gateway Teacher’s manual. This manual is aligned to Vocational Pathways and is designed to provide schools, students and parents with all the information needed to deliver Skills’ programmes. With responsibility for over 21 industry sectors currently, mostly in the Manufacturing & Technology and Service Pathways, Skills covers a wide range of industries, from Plumbing and Electrical to Real Estate and Banking. If you don’t see the package you want, please contact us, we’ll be pleased to respond. In this Manual you’ll find all sorts of valuable information, like what the programme covers, how to select the right students, advice around selecting companies suitable for hosting students, equipment required for the Gateway programme and more. There are also resources that will help students make informed career decisions and assist them in finding employment. At the back of this manual you will find a section designed to explain to potential Gateway employers exactly what the Gateway programme is about. You will also find the forms that you will need to connect to one of Skills’ Gateway programmes and packages. The Skills Organisation skills.org.nz Gateway 2016 Teachers Manual 52 2. Who is The Skills Organisation? Skills is a multi-industry Industry Training ■ Organisation (ITO). Our vision is that appropriately skilled people should be available to work in our industries. Therefore, our mission is to promote the skill needs of our industries in the education and Financial Services (including Credit Management and Control) ■ Gasfitting ■ Local Government training sector and to deliver high quality industry training services to companies in our industries. ■ Industrial rope access ■ Offender Management ■ Power operated elevating platforms ■ Plumbing ■ Public Service ■ Real Estate (including Property Management and Body Corporate services) ■ Rigging ■ Roofing ■ Scaffolding ■ Security (including security staff services and electronic security) ■ Telecommunications ■ Occupational Health and Safety Recognised by the government and our industries as a national standards setting body, Skills works with its industries to: ■ Develop skill standards and qualifications ■ Manage national training systems ■ Provide skills leadership ■ Subsidise industry engagement in national qualifications training From a national network of offices located in Auckland, Hamilton, Rotorua, Taranaki, Palmerston North, Wellington, Christchurch and Dunedin, The Skills Organisation manages industry training arrangements for approximately 13,000 trainees and apprentices. We currently provide training solutions relating to the capability of people in 21 New Zealand industry sectors, including: ■ Ambulance development of a Gateway package for school students; others do not, for various reasons. Where the industry suits a Gateway programme, we plan to develop packages and processes. ■ Contact Centre Just the Job – excellent viewing ■ Cranes ■ Drainlaying ■ Electrotechnology, (including electrical engineering, electrical equipment, electronic engineering, electronic manufacturing, materials management, motor rewinding and repair, The Just the Job website www.justthejob.co.nz has great snapshots of what a career in a wide range of industries might offer a young person. Skills has been involved in developing these for the industry sectors we represent and we recommend your switchgear fitting, appliance servicing, and industrial measurement and control). ■ Some of these industries lend themselves to the students view the ones of particular industries they are interested in as part of their induction. Some of these links are provided in the next section (Section 3). Elevated Platforms The Skills Organisation skills.org.nz Gateway 2016 Teachers Manual 66 3. What Skills Gateway programmes cover Skills currently offers assistance with the Gateway television repair shop. Electronic servicing programme for those industries within the electrotechnology, security, telecommunications, business services and plumbing sectors. If you want technicians are found in the areas of industrial, domestic, commercial, telecommunications, marine and military electronics. to find out more about these sectors, read on. ELECTROTECHNOLOGY (Electrical and Related Trades) Vocational Pathway – Manufacturing and Technology 3.1 Electrical Engineering (Electrician for Registration) Wherever there's electricity, there's work for an electrician. These handy people turn up everywhere from office buildings, ski fields and goldmines to ships, movie sets and oil rigs. Kiwi electricians are in big demand - both here and overseas - and the work is incredibly varied across the domestic, commercial An Electronics Technician in the NZ Defence Forces. ! Play video 3.3 Telecommunications The Telecommunications industry is a rapidly growing one with a diverse range of jobs. You could be managing the rollout of broadband, working on a wireless communications tower, fixing specialised equipment. Work in this fast growing sector includes the installation, service and maintenance of telecommunications and broadcasting systems and equipment, including telephone exchanges and network - both commercial and domestic, land and mobile. A telecommunications technician, could be working indoors or out, in New Zealand or around the world. and industrial fields. Electricians could be installing, maintaining and repairing electrical wiring, communications systems, air conditioning or lighting inside a house, a bank or a dairy factory. Electrical work also includes connecting systems to power supplies, installing electrical equipment and much, much more. Check out the video below: ! Play video ! Play video 3.4 Electronic Security Whats it like to be an Electrician? An electronic security technician can install ! Play video everything from a basic household intruder alarm to a complete security solution for a large corporation, including access control systems (swipe cards, fingerprint readers, the activation of auto doors and 3.2 Electronic Engineering Where do you take your home theatre to be fixed? How do you install and optimise it? An electronic engineering technician can show you how. They know all about designing, developing, testing and maintaining electronic parts and systems used in consumer electronics, office technology, communications, navigation, industry and entertainment. You'll find these talented professionals just about anywhere – from onboard a Navy frigate to the local They are employed by large telecommunications companies, network and exchange equipment suppliers, radio and television networks or an installation/maintenance service provider. The Skills Organisation skills.org.nz gates), camera systems, intruder alarms and intercom. The job often involves installation work (cabling and mounting of equipment), the programming of systems, and routine maintenance and back-up service, such as monthly checks of a bank's security system. Sometimes they work alone, servicing a small select group of clients or as part of a large Gateway 2016 Teachers Manual 76 www.schoolconnect.co.nz/careers/security-systems- roadside controlling a flood pump) while others are huge and fit inside large rooms, purpose-built to accommodate them. Electrical switchgear fitters are also trained in electrical and sheet metal work as technician part of the apprenticeship. organisation, working for banks, shopping centres and commercial buildings. 3.5 Industrial Measurement and Control The specialist skills of Industrial Measurement & Control (IMC) technicians can be found at work in PLUMBING, GASFITTING & DRAINLAYING the dairy, brewing, steel, pulp and paper, and electricity generation industries – to name just a few. Vocational Pathway – Construction & Infrastructure Their work involves the installation, maintenance, calibration, testing, diagnosis and repair of incredibly precise instrumentation used to control, measure and record things like fluids, temperature and pressure. Many apprentices choose to 'dual skill' 3.8 Plumbing, Gasfitting and Drainlaying Plumbing, gasfitting and drainlaying are careers that offer great rewards if you are willing to put in the time and effort to train and become qualified and completing both electrical engineering and IMC qualifications at the same time. licensed. www.schoolconnect.co.nz/careers/industrialmeasurement-and-control-technician plumbing, gasfitting and drainlaying work, so you will be set up for life. 3.6 Appliance Servicing Many apprentice plumbers , gasfitters and Modern appliances are constantly evolving. A fridge doesn't just keep your food fresh anymore; it tells you if you've left the door open and works out if more cold air is required - and where. With sophisticated electronics from the computer, space and communications industries, the average household appliance presents a huge variety of challenges for the appliance servicing technician – from installation and maintenance to fault-finding and repair. As a result, they have to be part electrician, part electronics technician and part ICT (Information Communication Technology) technician. By law only people who are licensed can carry out drainlayers continue to work for someone else when they have completed their apprenticeship, but many set up business on their own at some stage. There are plenty who make lots of money, as well as enjoying a great lifestyle and variety of work. Once you are fully licensed in New Zealand you can also get a licence to work as a plumber, gasfitter or drainlayer in Australia – and it will also be more likely you will be able to get licensed in other countries overseas. Whatever your plans are for the future, a plumbing, gasfitting or drainlaying qualification will certainly be a great start to a great career. Some great Just theJob videos can be found at: www.schoolconnect.co.nz/careers/domestic-appliance- ! Play video serviceperson ! Play video 3.7 Electrical Switchgear Fitting ! Play video Ever wondered how all the electricity is controlled at a substation or once it gets to a factory or skyscraper? An electrical switchgear fitter is responsible for building switchboards and installing contactors, relays and wiring that do exactly that. Some boards are only small (you'll see them on the The Skills Organisation skills.org.nz Gateway 2016 Teachers Manual 86 SECURITY STAFF SERVICES Vocational Pathway Service Industries 3.9 Security Staff Services The security industry provides many opportunities for motivated young people to develop skills that will enable them to find a career in a variety of environments and public and social contexts. Security career opportunities have come to the fore especially since high profile events such as the Rugby World Cup. High professional standards are expected of the industry and those who work in it. Qualified security personnel need to have knowledge of many things- the law as it applies to the industry, health and safety requirements, personal risk management, conflict management, dealing with emergencies as security personnel, being able to apply first aid skills, develop good communication skills and manage and resolve conflict. These Just the Job videos will give a young person a good idea about the diverse nature of opportunities in the Security Staff Services sector. ! Play video ! Play video SKILLS BUSINESS SERVICE PATHWAYS Vocational Pathway Service Industries 3.11 Skills Business Services Gateway Programme This is a new package for 2016 that provides a foundational business services course to support students who have placements in Contact Centre, Financial Services (Banking), Financial Services (Insurance) and Real Estate type roles. These sectors require excellent skills in the area of business administration, customer service, keeping good records, working with ICT, communicating with internal and external personnel and working efficiently within a team. A Gateway student who has a placement in a bank, insurance office, real estate office or contact centre will gain rich learning from their on the job experience. The Skills Business Services Gateway package provides a logbook in which the onjob evidence is recorded as well as open-book assignments which the student can complete individually at school. ! Play video See Sections 4.7- 4.10 for details of this package and further information. The Contact Centre Industry The Contact Centre industry provides many opportunities for young people to apply and grow their customer service skills in a burgeoning sector that offers rich opportunities for progession to satisfying and well-remunerated management positions. Contact Centre staff work in a wide range of industries from the emergency and ambulance sector to sales and service. In fact, any place a business or service needs to interact with the public. Many large companies in the NZ industry have their own contact centres e.g. telecommunications. ! Play video ! Play video ! Play video The Skills Organisation skills.org.nz Gateway 2016 Teachers Manual 96 The Financial Services Industry The Financial Services industry is a broad one, with roles spanning financial products and sales, brokerage (e.g. mortgage and insurance), banking, investment advice, credit control, new product R & D and IT development (programmers are in demand). There are a wide range of roles in the industry, starting from junior clerical roles (school leavers) or internships (graduates) and leading to a rich range of careers, including analyst (data, operations, business, stock-market, client advisory services, broker (mortgage, stock, insurance), product specialist, technical support (ICT, finance, legal) - all the way up to top management roles. https://www.youtube.com/watch?v=jtNsN8PK96M Insurance For Insurance, there are two main sectors in the You can find out a little about what it might be like working in the insurance industry by watching the video below industry- General Insurance and Life and Health Insurance. A career in this field can be very satisfying. Insurance is all about giving people options in the decisions they make by reducing the https://www.youtube.com/watch?v=lzSD9RAZ9aE risk for them. The Insurance industry is a major contributor to economic growth and the wellbeing of New Zealanders. The Real Estate industry is one that attracts a great deal of public attention and publicity. You may not realise that there is a lot more to this industry than There are a wide range of roles in the industry, starting from junior clerical roles (school leavers) or internships (graduates) and leading to a rich range of careers, including analyst (data, business, simply selling houses. Career roles within the real estate industry include administration, market analysts, sales (commercial and residential), property management (rentals and commercial), leasing, retail and property development, legal financial), client advisory services, sales representative, broker (general, earthquake and fire, mortgage, health, life etc), product specialist, technical support (ICT, finance, legal), marketing - all the way up to top management roles. The Insurance industry is has some close links to the Banking and Finance industry. The Real Estate Industry services, property valuation and body corporate and facilities management. The industry is definitely about developing excellent relationships with people and acting in their best interests in what may be the biggest financial decision of their lives. In this, your advice and guidance will be genuinely appreciated. You can find out a little about what it might be like working in the insurance industry by watching the You can find out a little about what a day working in video below the real estate industry may be like by watching this video. https://www.youtube.com/watch?v=lzSD9RAZ9aE https://www.youtube.com/watch?v=bRTJGXWo-5A Banking For Banking, the two main sectors in NZ are Retail Banking and Business or Corporate Banking. Banks are concerned with connecting people who want to invest money with people who want to borrow money and the best and fairest way to do this. The Skills Organisation skills.org.nz Gateway 2016 Teachers Manual 10 4. The Skills Organisation’s Gateway processes Enrolment To enrol in a Skills Gateway programme, the school and student must sign a Gateway Enrolment Resource Purchase Form in which you specify the particular package you wish to purchase. The completed and signed form should then be scanned and emailed to workchoice@skills.org.nz Skills Gateway package prices include all administration, assessment and moderation, resource costs, communications and credit registration costs. For 2016 a heavily discounted package price is available for our major packages. This is to encourage enrolment in key industries. For general communications it is much preferred that communications take place by email and that assessments are scanned and emailed for marking purposes. This enables you to keep a backup. If posting your student evidence is your only (and not recommended) option, it is essential that you keep a photocopy backup. Your ordered resources will be posted to you at the school. Allow a 10 working day turnaround between orders and receipt of materials. This is because there is a handling chain which ends in the order of your resources from a print and despatch company, not linked to Skills. All orders are tracked. If you suspect that your order has gone astray, please email Skills. Check at your school office (and with your student) first, however, as occasionally packages get stowed away. 4.1 Electrotechnology (On-Job, practical) In an electrical/electrotechnology apprenticeship, apprentices are issued with a Workplace Logbook which details a number of practical unit standards that must be completed during their apprenticeship. For the Gateway programme in Electrotechnology we have duplicated this process and will provide each Gateway student with a shorter version of the standard Workplace Logbook. This logbook will be sent to the Gateway Coordinator once the Enrolment Form has been received by Skills. While on their work placement the Gateway student is asked to document what they do each day using Daily Diary Sheets provided at the back of the Workplace Logbook.. As well as the daily Diary Sheets, it is important that the Evidence Sheets for each standard are printed off the accompanying USB stick, are filled out during the placement by the student, and signed by the Workplace Supervisor or Workplace Assessor. If there is no registered Workplace Assessor from Skills on site, all of this evidence (signed Evidence Sheets, Diary Sheets and any photos) is very important. The third piece of evidence you will need to have signed by the workplace are the Blue Forms for each unit standard. These are found in the logbook. A registered workplace assessor is required for this step. If there is no current assessor registered with Skills in the workplace, you can discuss how to resolve this with us. When the student has collected these three forms of evidence- the completed and signed Daily Diary Sheets, Evidence Sheets and Blue Forms please scan and email these to us here at workchoice@skills.org.nz for assessment. The Skills Organisation skills.org.nz Gateway 2016 Teachers Manual 11 There are three kinds of Evidence required by Skills for Electrical On-job: 1. Completed and signed Evidence Sheets (these are on the USB stick or can be requested). 2. Signed ‘blueys’- the blue sheets from the folder, one for each standard completed. 3. Daily Diary Sheets that the student has filled out. Photos of the student performing tasks and other evidence are also helpful as part of the student’s personal daily record. For more information on assessors please see Section 9 – Selecting the right company. Once the student has passed the assessment (deemed competent), this will be registered by Skills and you will be sent a formal notification. 4.2 Gateway Plus (off-job, theory) If you require additional theory units to extend the student’s programme, these may be added from the Gateway Plus list (see specific packages in the Appendix at the end of this Manual). Gateway Plus units are provided by distance learning and can be selected one at a time if desired. Gateway plus units may also be suitable for those schools who offer a Gateway class. The Gateway Plus offering has been developed in conjunction with a distance provider, ETEC, so that students can access a range of theory units that support their workplace experience. If the student achieves certain specified units (see below), then they may be eligible for the Trainee Limited Certificate (see Section 4.3), a qualification that has been set up by and is valued by the industry it relates to. There is an Employer’s section, appended at the end of this folder (Section 15), that you may find useful when explaining Gateway to an employer for the first time. You’ll find more information about the on job assessment process within the Gateway Workplace Logbook. The process for enrolling your student in a Gateway Plus units is to complete the normal Gateway Enrolment Resource Purchase Form. Tick the units you wish to enrol in (up to 12 credits total). Skills then communicates the enrolment to the distanced provider, ETEC. ETEC will then contact you and provide a separate enrolment form to be filled in, for their purposes. This may seem unwieldy and unnecessary (enrolling twice), but it is necessary to release the discount (about 50% of the ETEC normal rack rate) that is possible when you are enrolled in the Skills Gateway Plus programme. From this point ETEC will work with you and your student directly with online and offline options. The system is very successful, with over 400 credits being achieved by students in 2015. Please communicate with Skills directly and not with ETEC regarding enrolment in Gateway Plus, as we can then provide the discount. At the end of the process, Skills will register the credits and notify you of this completion. The Skills Organisation skills.org.nz Gateway 2016 Teachers Manual 12 4.3 Trainee Limited Certificate (Safety Training)- a foot in the industry’s door 4.4 Telecommunications In addition to the units listed in the table in the Appendix, Gateway Plus includes the possibility of the Gateway student achieving the five standards Gateway Plus option (see Section 4.2 and the Appendix (p 29)). This leads to the award of a specific industry Certificate known as the Trainee required for the Trainee Limited Certificate (TLC) (see p 31). Limited Certificate (Licence). This package carries 9 credits and could be augmented with other Gateway Plus Electrical units. Telecommunications is available through the A young person with the Trainee Limited Certificate has a foothold in the industry and so this award is a valuable addition to their CV, as this saves an employer training time for a new apprentice. There are three Certificates available: Electrical Engineering , Electrical Appliance and Electronic Servicing and Telecommunications (already mentioned in Section 3.8. All these are handled through a distance learning option through The Skills Organisation’s relationship with the provider ETEC. For 6401 and 6402 (First Aid units), schools usually make their own arrangements and provide evidence to Skills of this. If your student has completed the requirements for the TLC, then please request the Certificate workchoice@skills.org.nz The Skills Organisation skills.org.nz Gateway 2016 Teachers Manual 13 4.5 Plumbing, Gasfitting & Drainlaying 4.6 Security Staff Services To access a placement in these popular industries you will need to contact a local company who are willing and certified to supervise a Gateway student. The industry is strict about placements, so once you have located a potential workplace, contact us to check the status of the person who will be looking after the student. A Licence is also required for the student to be on site. We can provide you with the application form for this. All you need to do is get this filled out, then scan and return it to us and we will submit it to the Plumbing, Gasfitting and Drainlaying Board. The fee is included in the Gateway package fee, so you will not need to fill out the payment section of the form. The workplace provides the work experience, all of the assessment is done at school as supervised, individual, openbook tests, using Skills resources. Both you and the student will need to sign off that the Conditions of Assessment have been met before the student’s work can be marked. We will provide the assessments one at a time on request, with the easiest first to provide the student with quick ‘runs on the board.’ The assessment, once complete and signed by you and the student, is scanned and emailed back to us for assessment. We will notify you of the result promptly. There are two opportunities provided for reassessment if the result is NYC (Not Yet Competent) and we also provide support for this process to maximise the chance of completion. The Security Gateway option has been designed as a pathway that prepares students for a large variety of careers. It is aimed at Level 2 so that if they find employment they will have some of the underpinning knowledge needed to eventually proceed to their Certificate of Approval (minimum age 18 yrs), which is an essential qualification for working in the industry. Careers options are extremely varied and in some cases can provide a valuable introduction to more formal pathways such as Police. Once the student has passed the assessment (deemed competent), this will be registered by Skills and you will be sent a formal notification. The Skills Organisation skills.org.nz Gateway 2016 Teachers Manual 14 4.7 Business ServicesBusiness Administration Insurance (Financial Services) Banking (Financial Services) Real Estate Contact Centre The Gateway package for Business admin, Financial Services (Insurance and Banking), Real Estate and Contact Centre consists of the Skills Business Services offering (see Section 3.11) plus the work placement that you will set up for the student. The student’s work experience in a company will provide an introduction to the industry for the student and support the evidence they will need to collect. 4.8 Financial Services- Insurance Insurance is an important industry in NZ, with many career pathways and opportunities (see Section 3.11). The Gateway package for Insurance consists of the Skills Business Services offering plus the work placement that you will set up for the student that will provide an introduction to the industry for the student and support the evidence they will need to collect. 4.8 Personal Financial Management component of Gateway Programmes • 57 (Lev 2, 2 credits) • 12349 (Lev 2, 3 credits) Following the recognised need to educate and motivate New Zealanders to make informed financial decisions throughout their lives, the inclusion of a Personal Financial Management Unit Standard in Gateway Programmes is in line with Skills’ partnership with the Commission for Financial Capability (CFFC) to build financial capability throughout all industries. • 121 (Lev 2, 5 credits) 4.9 Package Pricing • 5940 (Lev 2, 3 credits) We price our packages on a structured basis that includes administration, resource costs and printing/postage, credit registration, data entry and storage, all communications and enquiries, distance mentoring, assessment and moderation. Package prices may vary with the industry e.g. for Plumbing a licence fee is included because this a requirement of the NZ Plumbing Board for all who go on site. The standards* for the Skills Business Services package are: * These standards are Vocational Pathways tagged The package includes the Work Book, in which the student collects the workplace-specific evidence required for the standards and has this signed off by the workplace. The Work Book also has assessments that can be treated as ‘openbook’ for which the student may use their Learner Guide and any other information they have personally collected. These assessments are premoderated by Skills and are fit for purpose. Schools may register credits for the Skills Business Services package themselves, through their normal systems. Note: Special below-cost pricing for 2016 has been introduced in the interests of promoting Skills’ industries to schools. The package also includes the Learner Guide which is designed to provide information for the student and is suitable for use at school. The Skills Organisation skills.org.nz Gateway 2016 Teachers Manual 15 5. The NCET The NCET (National Certificate in Electronics Technology) is a qualification that was developed by Skills specifically for schools, to provide a foundation level of skills and knowledge for young people interested in entering careers in the high-tech ICT (electronics, programming, robotics and software development) industries in NZ. The unit standards in the Level 2 and the Level 3 Certificates can be used as an assessment for a whole class, an all-year subject programme in the school, or they can be used as standalone or in combination with other units in a Gateway programme. For further information contact Skills. 6. The Skills Organisation’s ‘101’ Certificate One of the biggest hurdles an employer in a workplace faces when looking at employing a young person is determining whether they have the right academic attributes to be able to cope with the offjob, theory components of an apprenticeship. The employer must also be able to determine whether the applicant has the right work ethic, interest and overall attitude to suit the trade and their business. It’s a tall order to get right and with the complexity of the NCEA system it’s becoming increasingly more difficult for the employer to make the right decision – and given that an apprenticeship is usually a long term commitment it’s not a decision they want to get wrong! To assist the employer in making the right decision and to reward a student who has all the right attributes Skills has produced pre-employment certificates entitled ‘ET101’ (for Electrical and The Skills Organisation skills.org.nz Electrotechnology) and ‘PGD101’ (for Plumbing and/or Gasfitting and/or Drainlaying). This award is made up of a combination of suitable school achievement standards, Gateway unit standards and selected elective credits from specified areas of the curriculum. The idea behind the certificate is that a student can demonstrate to an employer that they have the right kind of academic achievement, some practical experience through Gateway and the right attitude, as demonstrated by their balanced commitment to school and workplace. Obviously this cannot guarantee employment but it will assist employers in identifying whether a potential apprentice has the right attributes and also reward those students that have shown a real aptitude towards a specialist trade-based career. In order to achieve the certificate the student must have completed the following*: Gateway 2016 Teachers Manual 16 1. Achievement standards: 3. Elective credits: Minimum of 12 credits from Achievement Standards (or approved Unit Standards) in each of Maths, Science (Physical or General) and English, (with a total of 36 credits) in NCEA Level 1 or above. Skills reserves the right to select the qualifying standards as these are constantly being revised and updated by NZQA. If in doubt please contact Skills to discuss the student’s programme. Minimum of 10 credits from any of the following,unit standards from the NCET (National Certificate in Electronics Technology), First Aid unit standards 6400, 6401 or 6402, any achievement or unit standard from the school’s Technology curriculum and any other unit standards that make up an electrotechnology qualification e.g. off job units achieved through the Skills Gateway programme. Note - recognition of equivalent educational achievement (including some approved unit standards) may be available. Email workchoice@skills.org.nz for alternatives. 2. Gateway unit standards: Minimum of 10 credits from on-job units in the Skills Gateway package. The Skills Org staff will analyse each student’s Records of Learning if they achieve the minimum 10 credits in the Gateway Unit Standards and check whether they qualify for the ET101 Certificate.If your student qualifies, you will be notified. *Note: Skills will check students’ Records of Achievement and notify schools as to whether they have achieved the right number of credits and the balance of subjects to be awarded the ET101 or the PGD 101. The Skills Organisation skills.org.nz Gateway 2016 Teachers Manual 17 7. Selecting the right Gateway student As many of our industries are quite technical in in the workplace, but that ‘sweeping the yard’ and nature, those wishing for careers within these industries will require a sound knowledge of the STEM subjects (Science, Techology, English and ‘tidying up the tools’ may be all part of what they may be (as all apprentices are) expected to do in some industries. Mathematics) along with a reasonable practical ability and, most importantly, a willingness to listen and learn. When choosing students for Skills Gateway programmes in Electrical (and related industries) or Plumbing it is particularly important to consider mathematical ability. The students do not necessarily need to be top of the class but if they struggle with mathematics they will find it difficult to succeed in these increasingly technical fields when they enter an apprenticeship or tertiary training. Other attributes employers look for are the usual generic skills and attitude, attitude, attitude! It helps too if a young person has had some experience of using basic tools - like screwdrivers, in the industries where tools are important. This experience is less taken for granted these days where young people are less likely to have ‘mucked around’ with cars or radios in their grandad’s garage. An able, communicative, hands-on focused, good basic Maths and Science student with the right cando and keen to learn attitude is the student who is likely to succeed in these industries. The Skills Organisation has a trade-focused Maths primer that can be ordered. There is an AptitudeTest that you may find useful in helping you with your selection of the right students for trades-based placements. It acts as a means of giving a young person some idea of the recommended entry level literacy and numeracy requirements. Contact Skills for this. Skills is willing to present to a selected group of senior students to provide information about opportunities in the industry. This may be an advantage especially when very few candidates for electrical, telecommunications (and plumbing) are making themselves known to the Gateway Coordinator. The candidate should be aware that they will be given the opportunity to experience a range of tasks The Skills Organisation skills.org.nz Gateway 2016 Teachers Manual 18 8. Selecting the right Gateway company Through our network of regional account managers, Skills deals with many hundreds of companies that are currently training apprentices within the specialist trades fields. Therefore we have a pretty good understanding of the industries within your local region. ■ work environment for your student). ■ See the end of this document for contact details to check the suitability of the host company. Workchoice Manager will be able to advise you on things like: The Skills Organisation skills.org.nz Does the host company have the required scope of work to suit the Gateway student’s requirements? ■ It is strongly recommended that before your school places a student with a local company that the Gateway coordinator contacts the Workchoice managers. Suitability of the company to train a Gateway student (some companies will not have a suitable Whether there is access to an on-job assessor (electrical) accredited by Skills within the company or whether the Gateway student will require Skills to provide assessment (for other industries, we generally contract outside assessors to mark student work). If the school is unsure about how to choose a suitable host company, Skills regional training managers may be able to talk this over with you. Although it should be noted it is the responsibility of the school to make this contact as the chief relationship is between the Gateway school and the host company. Gateway 2016 Teachers Manual 19 9. How to get the process started What’s the first step? 1. Complete the Gateway Enrolment and Purchase Form for each student (see after section 16 for copies of these) and scan/email to Skills workchoice@skills.org.nz 2. Skills will invoice your school directly for the cost of the package. Please allow a 10working day turnaround for delivery of your order as this is despatched through a separate supply chain. 3. On receipt of the Enrolment Form(s), Skills will courier you a Gateway kit for each student enrolled. 4. Depending on the industry the Gateway package relates to, assessment may be onjob (in the workplace), at school under supervision, or managed by a distance provider. 5. In all cases, full evidence that supports the student’s competency will need to be collected and forwarded to Skills. What this evidence will consist of and how it should be gathered for each particular Gateway arrangement is described elsewhere in this Manual. 6. For Electrical, Plumbing and Security please scan and email all evidence for a student to workchoice@skills.org.nz as it is very important you keep the original evidence. For the Business Services (Insurance, Banking, Real Estate and Contact Centre) you will retain the evidence and report the credits yourself. The Skills Organisation skills.org.nz Gateway 2016 Teachers Manual 20 10. Equipment a Gateway student may need for a Trades workplace Most host companies don’t expect that the Gateway student will come fully equipped with all the tools necessary to do the job. However there are certain items that the Gateway student should have available, particularly if they will be working in an industrial or construction environment. A site-safe licence or confidentiality agreement may be required in some cases. ■ Clothing that fully covers arms and legs. Overalls would be best but they are generally not mandatory ■ Safety glasses, hard hat & high visibility vests are all good to have, they are compulsory on a lot of construction sites but often they can be provided by the host company 10.2. Tools It’s important to discuss with the host company what their expectations are in regards to what equipment they expect the Gateway student to have. Again there is no expectation that a Gateway student will have any tools, however a few items will mean they can be quite productive without having to share the tradesperson’s tools. Below is a list of items The Skills Organisation recommends for a Gateway student in a specialist placed in): trades workplace. ■ 10.1. Safety ■ Solid shoes or boots, steel cap work boots will be best and will probably be a minimum requirement if working on a construction site The Skills Organisation skills.org.nz The recommended base tool list would be as per below for an Electrical placement (but check with the workplace first, whatever industry the student is Suitable tools might include some of these: pliers, side-cutters, hammer, terminal screwdriver, Phillips screwdriver, square screwdriver, hacksaw, tape-measure. Gateway 2016 Teachers Manual 21 11. Additional courses that would suit a Gateway student doing Trades 11.1. Site Safe The primary issue for most host companies is the safety factor. In a lot of cases particularly on construction sites it is a mandatory requirement that all those working on the site hold a ‘Site Safe Certificate’. Often this is a legal requirement, so it will prevent a perfectly good host company from accepting a Gateway student unless they hold the certificate. If resources allow, then the Gateway school should strongly consider placing the students though the Site Safe course before any work placement is considered. For more information and costs on the various Site Safe courses contact Site Safe: Telephone: 64 4 499 2509 Fax: E-mail: Website: 64 4 499 2508 comments@sitesafe.org.nz sitesafe.org.nz For Plumbing Gateway placements, a Limited Licence will need to be obtained. Skills can provide the form to apply for this. The Plumbing Board charges a standard fee for this, but Skills will provide a subsidy to cover for this, built into the Gateway package fee. The Skills Organisation skills.org.nz Under Gateway Plus arrangements, students undertaking off-job (theory) units in Electrotechnology may be eligible for the Trainee Limited Licence in a range of sectors. This may be an advantage if the student is considering moving in the short or long-term to a formal training arrangement as an apprentice. Ask about the requirements here. 11.2. First Aid In addition to the Site Safe course, Skills also recommends Gateway students complete some first aid unit standards, in particular: ■ 6401 – Provide First Aid ■ 6402 – Provide Resuscitation These units are often already delivered within the school. There are also a lot of external providers that can deliver these units, in particular Red Cross and St John. They can also be delivered by ETEC under our Gateway Plus arrangement. 11.3. Trainee Limited Certificate (TLC) The Trainee Limited Certificate is a requirement to be completed by a new apprentice in the first few months of their apprenticeship. It represents essential safety skills that a young person must acquire before their training can proceed. In some cases the TLC can be completed through Gateway. Possessing a TLC is seen as an advantage for any student considering applying for a job in the industry it is relevant to (see our Gateway Plus offering in the Appendix, which identifies which standards make up these certificates). Gateway 2016 Teachers Manual 22 12. Tips on finding a Trades apprenticeship ■ Did you know only a small percentage of apprenticeships will get advertised? manual. ■ Most apprentices are employed through word of mouth or through established links like Gateway. Sometimes The Skills Organisation is approached directly by companies looking for a young person. Here are some recommended steps to assist those looking for an apprenticeship along with some information on the pre-apprenticeship programme. You could ask them to: ■ ■ Check out the local paper for employers advertising for apprentices. Tell everyone you know that you are looking for an apprenticeship. Who knows, they could tell an employer or someone who knows one all about you and you could be on your way. Most importantly, tell the Gateway host company. Gateway is rapidly becoming the programme of choice for many employers in sourcing good apprentices. ■ Look up potential employers in the Yellow Pages and ask if you can send them your CV or better yet, go and visit them. If they say no, ask them if Contact a training manager from Skills – they may be able to put you in contact with an employer. To find the appropriate training manager for your area, see section 19 of this Contact a Modern Apprenticeship Coordinator – they may be able to put you in touch with employers wanting an apprentice. For more information on Modern Apprenticeships visit: modern-apprenticeships.govt.nz ■ If you can't get an apprenticeship now, sign up for a pre-trade course at your local polytechnic. This will give you a head start with the theory component of the qualification of your choice. 12.1. What an employer is looking for An employer is looking for two things – aptitude and attitude. That is, do the applicants have the right academic and practical abilities and how keen are they to work in the industry? Enrolling in the Gateway programme is a great way to demonstrate both these traits, combine this with the ‘Electrotechnology 101’ certificate (available for Electrotechnology at this stage, but to be extended to Plumbing shortly) and you have a winning combination. they know of any other employers in the trade who are looking for an apprentice. An employer may give a young person ten minutes at the door, whereas it is likely to be ten seconds on the phone. The Skills Organisation skills.org.nz Gateway 2016 Teachers Manual 23 13. Gateway for Employers: young people in the workplace The following is taken from a leaflet prepared for employers to explain the Gateway Programme to them. The Gateway programme is a Government initiative for senior secondary school students with the aim to give them an experience of the world of work and inform them how best to prepare for it. More than 340 secondary schools in New Zealand offer the Gateway programme which sees students gain valuable workplace experience while completing the requirements for their NCEA. The Skills Organisation (Skills) has developed a specific electrical package for the programme. What is Gateway? Gateway is a structured programme, supported by Skills, which allows students still at school to not only gain work experience, but also achieve credits, both towards their NCEA and potentially towards an industry qualification in the future. How does Gateway work? Skills works with secondary school Gateway Coordinators to provide workplace materials and advice for the teacher and the student in the workplace. What is required of the student? The young person needs to have expressed an interest in finding out what a workplacein your industry is like and been identified by the Gateway Coordinator as having a suitable background and attitude.The student will attend your workplace as arranged and follow instructions to experience a range of tasks as provided by the supervisor. The Skills Organisation skills.org.nz What is required of the workplace? A good Gateway experience for the student will include: ■ A safe and welcoming environment. ■ A range of experiences. ■ Sign-off of any evidence requirements. What are the benefits of becoming a Gateway employer through Skills? Getting involved in Gateway and the Skills Electrical Gateway package can: ■ Allow you to try-out potential new employees to see whether they'll fit within your business. ■ Be a great way of finding keen apprentices. ■ Be a way of helping young people in your local community. ■ Learn more about how the Skills apprenticeship system works if you don't already have any experience with it. ■ Boost the ‘feel good' factor on the job, as you will be passing on your knowledge to the next generation and providing them with an introduction into the industry. How do things get started? ■ The school Gateway Coordinator will disciuss with you the requirements and show you the resources the students will be working with. ■ The school Gateway Coordinator will introduce you to the student and ensure they understand what is required of them by your workplace. ■ The school Gateway Coordinator will liaise with you and the student as the placement proceeds to ensure things are satisfactory and act as the link between the school and Skills. Your support of the Gateway programme and your local schools is appreciated. We look forward to working with you. For further information contact your local school’s Gateway Coordinator or email workchoice@skills.org.nz Gateway 2016 Teachers Manual 24 14. Enrolment and Resource Purchase Form For each student you wish to enroll with Skills you will be required to complete an Enrolment Form. packages for. You will find course cost details in these brochures. On the following pages you will find the Skills Enrolment and Resource Purchase Form. Please Please contact the Skills Choice managers workchoice@skills.org.nz if you have any queries make copies of these, to complete and send back to Skills. This can be by post or by scanning and sending by email (preferred). and they will walk you through the Gateway package you wish to know about. You will also find details of the current Gateway offerings for the industries we currently have The Skills Organisation skills.org.nz Gateway 2016 Teachers Manual 25 Gateway Enrolment and Resource Purchase Form Student name Home Address Date of birth Student NZQA NSN number Secondary school School Gateway coordinator Company name Company Gateway Contact I agree that information relating to my Gateway programme may be provided to The Skills Organisation (hereafter referred to as ‘Skills’) for the purposes of my training and unit standard achievement registration. Student sign: Date : TERMS & CONDITIONS Purchase of Gateway Resources The completion of this form constitutes a purchase agreement. Return (scan and email) the completed form workchoice@skills.org.nz . Skills will arrange for the despatch of resources according to the information provided on this form. Acceptance The earlier of receipt of or payment in full for the Resources by the School shall be deemed to be evidence of acceptance of these Terms and Conditions. Title to and risk in the Resources will pass to you after you have accepted the Resources as above. Payment All payments are due from the School within twenty working days upon receipt of invoice. Placement The School agrees to find a suitable workplace for the student that meets the requirements of the Gateway package. Assessment and Credit Registration For Trades and Security Gateway Skills will arrange for the assessment and moderation of student evidence and notify the School of results. Skills will register the student’s credits (see specific details in the Gateway Manual (2016)) at no extra charge. For Business Services packages (Banking, Insurance, Real Estate, Contact Centre) the School will register the credits.Warranty Skills warrants that all Resources supplied to the School are new, of merchantable quality, free from defects and fit for their intended purposes. Skills does not make any warranty or assume any legal liability or responsibility for the accuracy, currency or completeness of any information contained in the resources supplied to you. Intellectual Property Skills owns the intellectual property rights in the Resources supplied to you. Health and Safety The School acknowledges it has a duty to ensure the health and safety of the students. I have read and agree to the Terms and Conditions Authorised signatory for School Date Authorised signatory for The Skills Organisation Date For further information contact Workchoice Manager Shaun Gear shaung@skills.org.nz or workchoice@skills.org.nz DDI 09 583 1706 or 021 2438765 The Skills Organisation skills.org.nz Gateway 2016 Teachers Manual 26 ! Electrical on job $95 + GST Resources: Gateway Workplace Log Book containing Evidence Sheets, Diary Sheets and Registered Assessor sign-off of Blue Sheets for Unit Standards 1178, 1277, 5907, 5922 and 16407. (Also 28094 &/or 24699 (Personal Financial Management)- circle your choice(s) for this).Registered Workplace Assessor (third party verification can be arranged with Skills). Support and Advice: Skills ! Electrical off job (Gateway Plus) $250 + GST (up to 12 credits) Distance learning for theory units will be arranged through Skills as part of its agreement with the ElectroTechnical Education Centre (ETEC). Please tick the Gateway Plus units you want below (maximum 12 credits). Credits for each unit are given in brackets. 750 (2)* 15851(3)* *15852(2) 15845(4) 15848(2) 25070(7) 17396(4)* 17799(2)* 15847(4) other unit (see page 31) * asterisked units contribute to Trainee Limited Certificates (see page 31). Includes Telecommunications. ! Plumbing $250+ GST Resources: A Plumbing Board Site Licence (required before student can go on site, $45- included in package fee), Theory support book, Workplace Experience book, assessment materials, assessment support. Assessment: Unit Standards 2136/2114, 2137/2115, 25425, 21883. Assessments are completed under supervision using the school’s arrangements and marked by a Skills approved assessor. (Also 28094 &/or 24699 (Personal Financial Management)- circle your choice(s) for this). Support and Advice: Skills ! Security $250 + GST Resources: Theory support book, Workplace Observation book, assessment materials, assessment support. Unit Standards 21108, 27365 and 27364 (Also 28094 &/or 24699 (Personal Financial Management)- circle your choice(s) for this). Assessments are completed under supervision using the school’s arrangements and marked by a Skills approved assessor. Support and Advice: Skills. ! Business Services $250 + GST This package has been developed to support placements in Business admininstration, Banking, Insurance, Real Estate and Contact Centre workplaces.Resources: Theory support book, Workplace Observation book, assessment materials. Assessment: Unit Standards 57, 121, 12349, 5940. (Also 28094 &/or 24699 (Personal Financial Management) - circle your choice(s) for this). Assessments are completed as Open Book using the school’s arrangements and marked and credits registered by the School. Support and Advice: Skills. The Skills Organisation skills.org.nz Gateway 2016 Teachers Manual 27 Appendix: Information about specific Gateway packages The Skills Organisation skills.org.nz Gateway 2016 Teachers Manual 28 Gateway Plus Electrotechnology On-job and off-job packages On-job learning takes place as the student carries out everyday tasks in the workplace alongside qualified workmates. The on-job unit standards completed count towards a future apprenticeship if they decide on this path. Students may also choose basic off-job unit standards with a training provider. The Gateway Electrotechnology Programme (also able to be used in related areas such as Electronics and Appliance Servicing) now offers on-job and off-job packages. These sit within the Manufacturing and Technology Vocational Pathway. Telecommunications units can also be provided from the Gateway Plus option. These are completely flexible packages. A school may choose to opt just for the on-job package but it can also add any off-job units from the list below. Please contact us if you need advice On-job units: UNIT LEVEL CREDITS 1178 2 3 Follow safe practices in an electrical workplace 1277 2 3 Communicate information in a specified workplace 5907 2 1 Work safely with electrical equipment 5922 2 2 Use cutting tools and machines in the performance of electrical installation and maintenance 16407 3 4 Use and maintain hand and power tools for electrical work 28094 2 3 Produce a balanced budget and adjust the budget to reflect changing financial circumstances 24699 2 2 Make an informed decision relating to personal income and explain its consequences TOTAL CREDITS 18 TITLE Cost: $95 plus GST Off-job units will be delivered by ETEC (The Electrotechnical Education Centre Limited) under an arrangement with The Skills Organisation). Off-job (theory) unit pricing plans: 1. Per package per student – $250 + GST (12 credits). 2. Additional units (in discussion with Skills): Per credit per student – $42 + GST. The Skills Organisation skills.org.nz Gateway 2016 Teachers Manual 29 UNIT LEVEL CREDITS TITLE RECOMMENDED UNITS 750 2 2 Demonstrate knowledge of electrical test instruments and take measurements 15845 2 4 Draw and explain simple electrical diagrams 15847 2 4 Demonstrate knowledge of mathematics and mechanics for electrical trades 15848 2 2 Demonstrate knowledge of safeguards for use with portable electrical appliances 15851 2 3 Demonstrate knowledge of electrical safety and safe working practices for electrical workers 15852 2 2 Isolate and test low-voltage electrical subcircuits 25070 2 7 Explain the properties of conductors, insulators, and semiconductors and their effect on electrical circuits 17799 2 2 Demonstrate knowledge of testing for electrical safety for electrical service technicians - single phase 17396 2 4 Demonstrate knowledge of safe working practices in telecommunications 6401 2 1 Provide first aid 6402 1 1 Provide resuscitation Level 2 ADDITIONAL UNITS 25071 2 3 Demonstrate knowledge of electromotive force (e.m.f.) production 25072 2 5 Demonstrate knowledge of electromagnetism theory 15846 2 3 Demonstrate knowledge of capacitors and semiconductor diodes 15849 2 2 Perform manual soldering and de-soldering procedures for electrotechnology work Trainee Limited Certificate (Electrical Engineering) This is the safety training that qualifies for a trainee card Trainee Limited Certificate (Electrical Appliance and Electronic Servicing) This is the safety training that qualifies for a trainee card Trainee Limited Certificate (Telecommunications) This is the safety training that qualifies for a trainee card The Trainee Limited Certificate is an industry safety qualification, particularly useful if the student is seriously considering applying for an apprenticeship. More information on the TLC is available on request from workchoice@skills.org.nz The Skills Organisation skills.org.nz Gateway 2016 Teachers Manual 30 Gateway Plumbing, Gasfitting and Drainlaying Plumbing, Gasfitting and Drainlaying are essential careers that support the infrastructure of society in NZ. They involve sets of skills that require a sound theory background. The industry is closely regulated and Gateway students will require a Licence to be on site. We have factored this cost into our package price and will send you the Licence Application form to complete and return to us here at Skills. As the Licence period commences on April 1, it is recommended that students go on site after this date and prior to that complete one or more of the theory units at school. Below is a list of outcomes gained through the plumbing, gasfitting and drainlaying programme. These trades sit within the Construction and Infrastructure Vocational Pathway. UNIT LEVEL CREDITS 25425 2 3 Apply maths relevant to plumbing, gasfitting and drainlaying. 21883 2 3 Demonstrate knowledge of hazards and precautions for working with gas in plumbing, gasfitting or drainlaying. 2136/2114 2 2/2 Identify and describe hand tools and checking equipment for plumbing. 2137/2115 2 1/1 Identify and describe trade equipment and power tools for plumbing. 28094 2 3 Produce a balanced budget and adjust the budget to reflect changing financial circumstances 24699 2 2 Make an informed decision relating to personal income and explain its consequences TOTAL CREDITS 17 TITLE Cost: $250 plus GST. Also includes all assessment and marking plus support. Interested? Call us on 0508 SKILLS or email workchoice@skills.org.nz for more information. The Skills Organisation skills.org.nz Gateway 2016 Teachers Manual 31 Gateway Security Staff Services. Security officers are responsible for maintaining the equanimity at places of business i.e. banks, residential homes, and a variety of events from concerts and festivals, to high courts and national sporting events. Security credentials are valued by the NZ Police as well. Below is a list of outcomes gained through a Security Gateway experience. There is also an ‘Advanced’ option, which is suitable for students who have attained a minimum number of credits in the standard package, who are keen on a career in the industry and who have attained the age of 17½ years (i.e. close to the age they can obtain their COA (Certificate of Approval)). Security Staff Services fits within the Service Industries Vocational Pathway. UNIT LEVEL CREDITS 21108 2 2 Demonstrate knowledge of personal and professional requirements of security personnel. 27365 2 2 Demonstrate knowledge of customer service in a security context 27364 2 4 Demonstrate knowledge of the security industry in the pre-employment context 28094 2 3 Produce a balanced budget and adjust the budget to reflect changing financial circumstances 24699 2 2 Make an informed decision relating to personal income and explain its consequences TOTAL CREDITS 16 TITLE Cost: $250 plus GST. Also includes all assessment and marking. Interested? Call us on 0508 SKILLS or email workchoice@skills.org.nz for more information. The Skills Organisation skills.org.nz Gateway 2016 Teachers Manual 32 Gateway Business Services This is a new package for 2016 that provides a foundational business services course to support students who have placements in Contact Centre, Financial Services (Banking), Financial Services (Insurance) and Real Estate type roles. These sectors require excellent skills in the area of business administration, customer service, keeping good records, working with ICT, communicating with internal and external personnel and working efficiently within a team. A Gateway student who has a placement in a bank, insurance office, real estate office or contact centre will gain rich learning from their on the job experience. Services fits within the Services Industries Vocational Pathway. UNIT LEVEL CREDITS 57 2 2 Provide customer service 121 2 5 Demonstrate and apply knowledge of office equipment and administration processes 12349 2 3 Demonstrate knowledge of time management 5940 2 3 Produce a presentation using a desktop presentation computer application 28094 2 3 Produce a balanced budget and adjust the budget to reflect changing financial circumstances 24699 2 2 Make an informed decision relating to personal income and explain its consequences TOTAL CREDITS The Skills Organisation skills.org.nz 18 TITLE Cost: $250 plus GST. Also includes all assessment and marking. Gateway 2016 Teachers Manual 33 PACKAGE ENROLMENT/ DELIVERY EVIDENCE ASSESSMENT AGREEMENT FORM ELECTRICAL ON-JOB In the workplace 1.Blue Forms Workplace Assessor 2. Evidence Sheets 3. Diary Sheets ELECTRICAL OFF-JOB Distance-learning with ETEC Online and written- ETEC will interact with each student ETEC and Skills PLUMBING Workplace experience. Supervised, individual, open-book test Skills will assess Licence required. at school, signed by the supervisor and the evidence student when received Partly Workplace log-book and partly supervised, individual openbook test at Partly by logbook on-job and school. partly by Skills The SCHOOL SECURITY In the workplace & by Learning Guide BANKING, In the workplace & by Open Book assessments/assignments INSURANCE, Learning Guide in the Workplace log-book in the REAL ESTATE workplace and at school AND CONTACT CENTRE Enrolment & Assessment Processes for Skills’ Gateway Programmes Preferred communication method: ■ Documents: Scan and Email ■ Queries and advice: Email or Phone ■ If using snail mail (NOT RECOMMENDED) please keep a backup copy. ■ Credit Registration: Skills will generally register the credits and the school will be notified. The Skills Organisation skills.org.nz Gateway 2016 Teachers Manual 34 Contact details Workchoice staff ##### Pathway Advisor (Auckland) ###### Pathway Advisor (Auckland) ###### Pathway Advisor (Auckland) Shaun Gear Manager – Skills Choice Phone: 09 583 1706 Mobile: 021 2438765 Email: shaung@skills.org.nz The Skills Organisation Toll free on 0508 SKILLS (0508 754 557) National Office Level 2 LG House The Crossing 60 Highbrook Drive East Tamaki 2013 Postal Address Frheoenpeo:s(t0591)65425 2590 P F 91 PaOx:B(o0x9)2542-456295R oyal Oak Auckland 1345 The Skills Organisation skills.org.nz Gateway 2016 Teachers Manual 35 ■ Secure your comp © The Skills Organisation Personal Financial Management – Learning Guide 24699(v2) Level 2