PEER SPECIALIST WORKSHOP-10

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FOR WORKING PEER SPECIALISTS
NYU KIMMEL CENTER H JULY 14, 2016
Conference Overview
H
ow do people celebrate significant milestones?
Often, we look back to acknowledge where we
came from and celebrate the achievements we
have made to get to where we are now – the WOW!
Ten years ago at a conference for working peer specialists
about 10% of our audience were working as peer specialists.
The vision for how peers could change the behavioral
health workplace, the vision for the impact peers could
make in the progress of recovery-oriented services, was
then almost a dream.
Much had been done – 10 years later the vast majority
our audience is working. What an achievement!
Your employers – often traditional behavioral health
organizations – have supported you by acknowledging
your unique role and encouraging your professional
development. This, too is a huge achievement. No one
can deny that we have arrived.
Yet we still live and work in a world where stigma is
prevalent, and people who have a mental illness fall
victim to ignorance and intolerance. There is much
more work to do. Let’s celebrate our history and the
progress we have made, while we plan for other
achievements to be won.
Welcome to the 10th Anniversary Conference for
NYC Working Peer Specialists and thank you for your
diligence, knowledge, and deep felt desire to help
all we serve build a better future, gain greater
independence, and live with dignity.
“Then, Now, WOW!”
Conference Planning Committee
Conference Location
• New York State Office of Mental Health Bureau of
Recipient Affairs
This conference will be held at:
New York University – Kimmel Center
60 Washington Square South
New York, NY 10012
• New York City Department of Health and Mental
Hygiene, Bureau of Mental Health, Office of
Rehabilitation Programs
• New York City Department of Health and Mental
Hygiene, Office of Consumer Affairs, Division of
Mental Hygiene
Conference Date
• Baltic Street AEH, Inc.
Thursday, July 14, 2016
• The Coalition of Behavioral Health Agencies: The Center
for Rehabilitation and Recovery
• Howie The Harp Advocacy Center, a program of
Community Access, Inc.
Who Should Attend
This conference has been specifically designed for:
• Peer Specialists
• Peer Counselors
• New York City Health + Hospitals, Office of
Behavioral Health
• Peer Advocates
• Peer Recovery Facilitators
• New York Association of Psychiatric Rehabilitation
Services (NYAPRS)
• Peer Bridgers
• Advocacy Consultation Services
• YOUTH POWER!
We wish to thank the New York University Silver
School of Social Work for their continued support
in hosting the conference.
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Welcoming Speakers
Celia Brown
Carlton Whitmore
Regional Advocacy Specialist,
Bureau of Recipient Affairs, NYC
Field Office, New York State Office
of Mental Health
Director of The Office of
Consumer Affairs, New York City
Department of Health and
Mental Hygiene, Division of
Mental Hygiene
Ann Marie T. Sullivan, M.D.
Lynn Videka, Ph.D.
Commissioner, New York
State Office of Mental Health
Dean, NYU Silver School of
Social Work
Gary Belkin
Executive Deputy Commissioner
New York City Department of Health
and Mental Hygiene
Plenary Session Panel
Keris Jän Myrick
Peter Stastny, M.D.
Director, Office of Consumer Affairs
SAMHSA/CMHS
Private Practice
Laverne Miller
Peter Ashenden,
Moderator
Co-Director, Policy Research
Associates, Inc
Director of Consumer and Family
Affairs, Optum Behavioral
Solutions
Celia Brown
Regional Advocacy Specialist,
Bureau of Recipient Affairs, NYC
Field Office, New York State Office
of Mental Health
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Program Agenda • Workshops
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Program Agenda
8:15AM
•
Doors Open for Registration
Thursday, July 14, 2016
9:30-10:40 AM
• Panel: Then, Now, WOW!
Today, we are not only celebrating 10 years of the NYC
Conference for Working Peer Specialists, we are also
honoring the current Peer workforce and the strides we
have made. Peers have always played an important role
in systems’ change. Our panelists will share their histories
as change agents and convey their vision for the future.
9:00-9:10 AM
•
•
Lavender Light Choir singing Seasons of Love
Seasons of Love, from the musical Rent, asks
what is the proper way to measure the value of a
“year in a life.”
•
Keris Jän Myrick
Director, Office of Consumer Affairs, SAMHSA/CMHS
We chose it to open our 10th anniversary conference
as a way to honor the passage of time, what we have
achieved as a group and what you all have achieved
in your lives. The chorus says that the most effective
way is to "measure in love".
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When Lavender Light was formed in 1985 it was only
lesbian and gay gospel choir in the world. Through
their performances and recordings, they seek to uplift,
entertain and educate. They strive to be a visible force
in this world, offering strength, peace and hope to
their members and to their audiences.
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9:15-9:30 AM
• Welcomes
• Celia Brown
Regional Advocacy Specialist, Bureau of Recipient Affairs,
NYC Field Office, New York State Office of Mental Health
•
Ann Marie T. Sullivan, M.D.
Gary Belkin
Executive Deputy Commissioner, New York City
Department of Health and Mental Hygiene
•
Carlton Whitmore
Peter Ashenden, Panel Moderator, Director of Consumer
and Family Affairs, Optum Behavioral Solutions
10:45-12:15 PM
• Morning Workshops – 90 minutes
Resource Room is Open
12:15-1:00 PM
• Lunch and/or Resource Room
1:00-2:00 PM
Stand Up for Mental Health
David founded Stand Up For Mental Health, a program
teaching stand-up comedy to people with mental illness,
as a way of building self-esteem and fighting public
stigma. Stand Up For Mental Health has groups across
Canada and the U.S.
Director of The Office of Consumer Affairs, New York City
Department of Health and Mental Hygiene, Division of
Mental Hygiene
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David Granirer is a counselor, stand-up comic, mental
health keynote speaker and author of the Happy Neurotic
and How Fear and Angst Can Lead To Happiness and
Success. He performs, maintains a counseling practice
and teaches Stand-Up Comedy Clinic at Langara College
in Vancouver, where he takes people from all walks of life
who have had a secret desire to do stand-up comedy and
after eight weeks has them performing at a comedy club.
Commissioner, New York State Office
of Mental Health
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Peter Stastny, M.D. Private Practice
Celia Brown
Regional Advocacy Specialist, Bureau of Recipient Affairs,
NYC Field Office, New York State Office of Mental Health
We bring you this conference with love.
•
Laverne Miller
Co-Director, Policy Research Associates, Inc
Lynn Videka, Ph.D.
Dean, NYU Silver School of Social Work
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•
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Today’s comedians are:
Angela Cerio
Sara Goodman
Jonathan Edwards Jeffery McQueen
Gita Enders
Digna Quinones
Laurie Vite
Dennis Whetzel
2:15-3:45 PM
• Afternoon Workshops – 90 minutes
4:00-5:00 PM
• Reception
Morning Workshops
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Morning and Afternoon
Conference Workshops 2016
Workshop Note: Today there are three opportunities to learn
about Managed Care and to give your feedback. In the
morning The Building Blocks of Medicaid Redesign in
New York is an educational workshop on Managed Care.
Also in the morning, A Consumer Led System
Transformation Role within Managed Care is one consumer’s
experience working in Managed Care. In the afternoon,
The Transition to Medicaid Managed Care is a Round Table
discussion where you can give your feed back regarding
the New York State transition to Managed Care and in
particular to Home and Community Based Services (HCBS).
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Hearing Voices Group Developer
Lori Larson, Respite Crisis Counselor, Peer
Kassandra Whittaker
Morning Workshops
Respite Crisis Counselor, Peer
Community Access, Crisis Respite Center
The Building Blocks of Medicaid Redesign
in New York
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This workshop will explain the massive changes that
are underway in New York State’s Medicaid system.
We will review why the system is changing and explore
Managed Care, the behavioral health carve-in and
Health Homes for Care Coordination. The workshop will
also give information on HARP (Health and Recovery
Plans) and HCBS (Home and Community Based Services).
Secrecy is often the hallmark of trauma. We avoid
exposing others to our most intimate truths for fear of
being judged, blamed or ignored. Presenters will reflect
on work currently being done in the Community Access
Crisis Respite to establish a safe space for those
seeking to make meaning of their voices and visions.
Using Advocacy to Create a Trauma-Informed
Behavioral Health System: Developing the
Skills to Create Change!
Leslie Nelson, Peer Specialist, Visiting Nurse Service
of New York—Parachute NATM Treatment Team
A Consumer-Led System Transformation Role
within Managed Care
Teena Brooks, LMSW, Assistant Director, Department
David Fuller
Beth Mangiaracina, Statewide Trainer, Mental Health
of Health and Mental Hygiene, Office of Consumer
Affairs, Division of Mental Hygiene
Member Education Specialist, Beacon Health Options
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Voicing our Secrets: Exploring Trauma
and Voice Hearing
Tami Gatta, MA, RDT, LCAT, Peer
Amanda Saake, LMSW, CPRP
Sr. Program Associate, The Center for Rehabilitation &
Recovery, The Coalition of Behavioral Health Agencies, Inc.
•
This workshop will discuss supervisory structure and
communication between Peers and an agency’s
leadership during times of change. We will look at
the change process; offer techniques for preparing for
change and present suggestions on how to manage
uncertainty for Certified Peer Specialists. Participants
will learn best practices for implementing change
within their organizations and be empowered to be a
positive force in driving change.
Empowerment Project, Inc.
This presentation will discuss one consumer’s experience
working on system transformation, inside a Managed
Care company, since the Oct 1, 2015 inception of
HARP and Home and Community Based Services.
Participants will also learn about present and future
opportunities for Peer Specialists in Managed Care.
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“The Times They are A-Changin”: Supporting
Peer Staff Through Uncertain Times
Malika Mohamedi
Program Director, Peer Advocacy Leadership Program
Adrienne Wolfe, Peer Advocate
Nilamon Santos, Peer Advocate
Tommy Radman, Peer Advocate
Jenne Tine, LCSW
This workshop will use a toolkit developed by the Mental
Health Empowerment Project to give participants strategies
for assessing if their agency is trauma-informed and
engage in grassroots systems advocacy to promote the
implementation of trauma-informed approaches.
Strategies for Peer Career Development
Jessica Wolf, Ph.D., Principal, Decision Solutions
Fairfield CT
Elizabeth Breier, MA, Director of Wellness Centers
Administration, Collaborative Support Programs
of New Jersey, Freehold NJ
While educational credentials are essential for career
progress, no peer certification program currently offers
academic credit. Presenters will describe key current
educational options for certified peers to obtain
academic credit as well as credentials such as CPRP.
We will brainstorm specific individual educational
opportunities and peer career development strategies.
Sr. Vice President of Behavioral Health Services
Goodwill Industries of Greater New York and Northern
New Jersey, Inc.
5
Morning Workshops
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Let’s Talk About Suicide
Ellen Pendegar, CEO, MHA Ulster
Carrie Ruby-Geiger, Manager Reach One Ulster and
Todd French, Statewide Trainer, Peer Ambassador,
Dutchess County, PEOPLE Inc.
Mental Health Empowerment Project, Inc.
Denise Ranaghan, MHA Ulster, Director of Wellness
•
Anthony Shaw, Certified Peer Advocate, Peer
Ambassador, Odyssey House
This workshop will outline the considerations and
subsequent steps MHA and PEOPLE Inc. took to start
a peer led support group for persons who have thoughts
of suicide, made suicide attempts and/or suicidal
impulses. Participants will learn the specific contacts
that were made to prepare for the group, issues
discussed before the group started and challenges
faced as the group developed and changed.
Participants will learn the similarities and differences
between peer and professional philosophies and
approaches.
Let’s Talk About It—
Trauma and Stigma in Youth
•
Kristina M. Hebner-Akbar, Assistant Director,
YOUTH POWER!
This workshop will focus on the experiences of two
peer ambassadors from the mental health and substance
use disorder systems. Both are working to ensure the
integration of authentic peer-to-peer services in New
York State through community education. Participants
will learn about the work of BRSS TACS, a collaborative
project between the New York Office of Alcoholism and
Substance Abuse Services, The NYS Office of Mental
Health, and the NYC Department of Health and Mental
Hygiene. We will also explore the challenges and
opportunities peers face as a developing workforce.
The Role of Peers in the
Criminal Justice System
Laquisha Grant
Tiara Love-Springer, Youth Advocate Coordinator,
Families on the Move
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Creating Tomorrow’s Behavioral Health Peer
Workforce: What does it take?
A Cross-Systems Perspective
Program Administrator, New York City Mayor’s Office
of Criminal Justice, Task Force on Behavioral Health
in the Criminal Justice System
Youth and Young Adults are commonly impacted by
trauma and stigma when dealing with a mental health
diagnosis. Presenters will talk about how to use
trauma-informed practices to engage young people
in their services while resisting re-traumatization and
combating stigma. Participants will learn skills in
trauma-informed practices, how young people
encounter stigma and what they can do to assist
them in combating stigma.
Stacey Hamilton
Work Readiness/Peer Advocate Instructor-FedCap
Supervision and Peers: Opportunity for
Paradigm Shift
Jonathan P. Edwards, LMSW, ACSW, ABD,
Program Consultant, Bureau of Alcohol and Drug Use
Prevention, Care, & Treatment, New York City
Department of Health and Mental Hygiene
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Gita Enders, MA, CPRP
Assistant Director, Consumer Affairs Coordinator
NYC Health + Hospitals, Office of Behavioral Health
The City’s action plan outlines a comprehensive
blueprint to continue to drive down crime while also
reducing the number of people with behavioral health
issues who cycle through the criminal justice system.
The Task Force identified five major points of contact
(Pre-Arrest, Arrest to Disposition, Inside Jail, Release
and Reentry, Back in the Community) and identified
strategies for each. One year later we seek to further
incorporate peer services and support into each of the
5 stages. Peer services in the criminal justice system
has great potential but is currently underdeveloped.
Activation: the “Secret Sauce” to Promote
Recovery and Wellness
Peter Ashenden, Director of Consumer and Family
Imagine supervision as an opportunity for peers to
demonstrate a strengths-based approach gleaned from
their personal experience? This workshop will provide
participants with key definitions and tools to strengthen
their knowledge of and stake in supervision. Peers will
be better equipped to become more involved in their
own supervision, which can be both exciting and
empowering. The developmental model will be used as
a framework to enable peers to explore their growth in
the supervisory process and relationship.
Affairs, Optum Behavioral Solutions
Barbara Tedesco, Recovery and Resiliency Manager,
United Healthcare
People diagnosed with mental illness get a bad rap on
moving toward personal goals. Although many people
who deal with symptoms of mental illness do have
difficulty moving toward and achieving lasting change,
it is really a human being issue as opposed to a mental
illness issue. Although symptoms of mental illness can
make it more difficult, change is difficult for all. This
workshop will look at the art and science of activation.
6
Afternoon Roundtable Workshops
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To Infinity and Beyond - The Current and Future
Peer Workforce
Keris Jän Myrick, Director, Office of Consumer Affairs,
Lynnae Brown, Director, Howie The Harp Advocacy
SAMHSA/CMHS
Center, a program of Community Access
With the passage and implementation of the Affordable
Care Act (ACA), Medicaid expansion and substance
use services, the U.S. health care system is
undergoing a transformation toward a more integrated,
person-centered model of treatment, services and
supports. Peer providers' roles and scope are expected
to expand to meet the demands created by ACA's
emphasis on the integration of primary and behavioral
health. There will a need for more peers and new roles
within the peer workforce.
Laura Fafoutis, Coordinator Employment and Career
Services, Howie The Harp Advocacy Center, a program
of Community Access
Sarah Brown, Training Specialist, Howie The Harp
Advocacy Center, a program of Community Access
SAMHSA Bringing Recovery to Supports to Scale
Technical Assistance Center Strategy (BRSS TACS)
brought together a diverse group of key peer recovery
and behavioral health stakeholders, educators,
researchers and others to help draft the framework
for a national set of peer core competencies. This
workshop will explore the state of the field for the
peer workforce and explore future challenges and
opportunities.
•
Over the past 20 years Howie the Harp Advocacy
Center has trained hundreds of working peer
specialists in the New York City area. As a peer-run
program they have experimented with various
practice, policies and guidelines to create a
functional and nurturing environment for students
and staff. This workshop will present the most
effective practices that Howie The Harp Advocacy
Center has adopted.
How the Mindfulness Activities at the Sterling
Community Center Provides the Foundation for
Trauma-Informed Care and Whole Health and
Wellness
Robert Litwak, LMSW, Recovery Specialist
Afternoon Workshops
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Trauma-Informed Practice @ Work:
How to Create a Safe Space to Learn and Grow
Relda Hill, MA, Peer Specialist Intern
Roundtable
Nancy Kardon, Iyengar Yoga Studio
The Transition to Medicaid Managed Care
Sterling Community Center, MHA of Westchester
Yumiko Ikuta, Director of Rehabilitation,
Bureau of Mental Health, New York City Department of
Health and Mental Hygiene
This workshop is based on the Peer Operated Center
of the Sterling Community Center. Participants will
experience the beneficial aspects of mindfulness
through a mini yoga experience and body scan
meditation.
Kay Bellor, Director of the Regional Planning Consortium,
Bureau of Systems Strengthening and Access, New
York City Department of Health and Mental Hygiene
This roundtable will be a dialogue about the transition
to Medicaid Managed Care and particularly Home
and Community Based Peer Support Services. The
discussion will focus on learning from working Peer
Specialists who are providing this billable service on
the ground on what is working and what is not working.
The topics will range from documentation including
assessments and Individual Service Plans to billing and
collaboration with care managers and managed care
companies. The goal is to brainstorm ideas which may
solve some major issues so they can be proposed to
the government agency process and policy decision
makers which include NYS Dept. of Health, NYS Office
of Mental Health, NYS Office of Alcohol & Substance
Abuse Services and the NYC Department of Health
& Mental Hygiene.
•
Participants will learn the importance of the use of
lived experience as a major contributing factor in
Trauma-Informed Care. Additionally, participants will
learn to use specific tools of Self Care to reduce
secondary stress/compassion fatigue and “burnout”
among peer staff.
Managing Conflicts as a Working Peer
Dan Berstein, MHS, MH Mediate
Peers encounter many conflicts because mental health
is confusing and because they engage with diverse
peers, supporters and professionals—all living with
their own unique points of view. Conflicts can be
related to living together, working together, or making
mental health decisions, amongst other topics. This
workshop helps to define and teach conflict resolution
skills for managing conflicts as a working peer.
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Afternoon Roundtable Workshops
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Peers and Psychiatrists: Turning It Over
Gita Enders, MA, CPRP, Assistant Director| Consumer
Affairs Coordinator NYC Health + Hospitals, Office of
Behavioral Health
Tracy Puglisi, Coordinator of Peer Recovery and
Wellness Education, Association of Mental Health
and Wellness
Angela Cerio, CPRP, Peer Advocacy Specialist
Sara Goodman, CPRP, Chief Operating Officer,
Lorraine McMullin, Lead Trainer, McMullin Trainers
Baltic Street AEH, Inc.
Mustafah Davis, Forensic Peer Specialist
Scott M. McDonald, CPS, Peer Specialist, Next
George Badillo, Mental Health Advocate
Step/ACE Program, Project Renewal, Inc.
Jaclyn Lawler, Parent/Advocate, Brain Management Trainer
Leslie Nelson, Peer Specialist, Visiting Nurse Service
Peer parents will share information about their personal
experience and knowledge they have acquired. Participants
will learn how to talk with peers about discrimination
that confronts peer parents in New York State and the
multiple systems that interact with families. Participants
will learn about peers’ parenting to useful resources.
of New York—Parachute NATM Treatment Team
Ajay Goyal, MD, Public Psychiatry Fellowship of Columbia
University and New York State Psychiatric Institute
•
In this groundbreaking project Public Psychiatry
Fellows are paired with an experienced peer specialist
who, as peer Advisor, provides one hour of individual
supervision per month to the Fellow. These Peer/Fellow
meetings are organized around topics selected by the
Peer Advisors and range from the use of self, to coercive
treatment, free discussion of recovery-oriented practice
is encouraged. Participants will learn and appreciate how
turning the doctor/patient relationship upside down creates
a unique experience for psychiatrists and peer advisors.
•
Roundtable
Maintaining the Integrity of Peer ServicesWhat will it take?
A Cross-Systems Roundtable Discussion
The promise of peer services is enormous, but the
challenges in maintaining the integrity of the peer
support role are many. Co-optation and role confusion/
misappropriation are a real risk to peers first entering
the field. Good models of program design and supervision
are needed. Billing savvy with 822 regulations and
new HCBS services are another critical challenge.
Peer and providers in both systems must work together
ensure the successful integration of peer services.
Using the Full Potential of Psychiatric
Advanced Directives
John A. Gresham, Staff Attorney, Disability Rights
New York, Brooklyn Office
Nina Loewenstein, Senior Staff Attorney, DRNY Albany
•
Diverse Parenting Roles of Peers
in New York State
Presenters aim to increase the understanding and use
of psychiatric advance directives (PADs). They will
discuss why (PADs) are not widely used and what support presenters believe would help people make sue of
these important, empowering documents. Among their
many benefits, PADs can inform treatment providers
about what has worked well in the past in the individual’s
experience. The document can be used to inform
hospitals on what the individual knows will help calm
him/her down when s/he is upset, to reduce the use of
seclusion, restraint or emergency medication.
Susan Brandau, Director, Bureau of Recovery, NYS OASAS
Monique Wright, M.Ed. Harm Reduction Educator,
Bureau of Alcohol & Drug Use Prevention, Care
& Treatment, NYC Department of Health & Mental Hygiene
Lureen McNeil, MBA, Program Manager 4, Bureau
of Recovery Services, NYS OASAS
Amy Colesante, Executive Director, Mental Health
Empowerment Project
Joe Swinford, Office of Consumer Affairs, NYS Office
of Mental Health
Harnessing Hip Hop
Mary C. Callahan, LCSW-R, Senior Manager, Director
of Outpatient Services Odyssey House, Inc.
Alexander Frisina, Long Island Regional Youth Partner,
Youth Power!
Paige Pierce, CEO of Families Together in New York State
Presenter will offer an alternative way to connect with
Youth and Young Adults using Hip Hop. Young people
often have a strong connection towards the stories
told in music and hip hop can be a viable tool while
working towards recovery. Participants will leave with
a deeper understanding of using Hip Hop as a Coping
Skill and an outlet to connect with positive natural
supports.
Maria Morris-Groves MSEd. Adolescent, Women
and Children’s Services, NYS Office of Alcoholism
& Substance Abuse Services (NYS OASAS)
Moderator: Teena Brooks, LMSW, Assistant Director,
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Office of Consumer Affairs, New York City Department of
Health and Mental Hygiene, Division of Mental Hygiene
4:00-5:00 PM
• Reception
Conference Registration
How to
Accommodations
To register for this FREE full day conference,
you may register online, by mail or fax.
• Register online at: www.coalitionny.org/the_center
The Kimmel Center is wheelchair accessible.
Lunch
Lunch is provided at no cost to all participants.
• Register by mail to:
The New York State Office of Mental Health
Attn: Deborah Mizell
330 Fifth Avenue, 9th fl., New York, NY 10001
Transportation
By Subway
• Register by FAX: 212-330-6359
• Information: 212-330-6352
or e-mail: nypeer@omh.ny.gov
• Take the Lexington Avenue subway (No. 6 train) to
Astor Place Station. Go west on Astor Place to
Broadway. Walk south on Broadway to Waverly Place.
Walk westward on Waverly Place until you reach
Washington Square.
Location
This conference will be held at New York
University Kimmel Center, 60 Washington Square
South, New York, NY 10012
• Take the Broadway subway (N, or R train) to Eighth
Street Station. At Broadway walk south to Waverly
Place. Walk westward on Waverly Place until you
reach Washington Square.
Confirmation
To confirm your registration for the conference,
a registration acceptance will be emailed to you
whether you registered online or or by fax. You
must bring your printed confirmation the day of
the conference.
• Take the Sixth Avenue subway to West Fourth StreetWashington Square Station (A, C, E, B, D, F, or M
train). Walk east on West Fourth Street until you
reach Washington Square.
• Take the Seventh Avenue subway #1 to Christopher
Street-Sheridan Square Station. Walk east on
Christopher Street to West Fourth Street. Continue
east to Washington Square.
Cancellation
To cancel, so others may attend, please e-mail:
nypeer@omh.ny.gov We will maintain a waiting
list.
✄
Registration Form
(PLEASE PRINT. Register online, mail or fax completed registration form to the address listed above.)
Name:
Title:
Phone-Work:
Organization:
(
)
FAX:
(
)
E-Mail:
Mailing Address:
City:
State:
Zip:
Mail Registration or Fax:
New York State Office of Mental Health
Attn: Deborah Mizell, 9th Fl.
330 Fifth Avenue, New York, NY 10001
Online: www.coalitionny.org/the_center
TEL. 212-330-6352 FAX: 212-330-6359
10th Anniversary materials designed by PSCH, Inc. Communications Dept.
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