FRANKUGBODAGA
GM, Customer Operations and Services
Galaxy Backbone Ltd
1-GOV.NET
GALAXY BACKBONE’S SHARED ICT SERVICES PLATFORM FOR ALL
OF GOVERNMENT
Approach to this Presentation
Infrastructure for Whole-of-Government Approach Best Practices
Background on Galaxy Backbone and 1-GOV.net
Features
Challenges
Recommendations, Our Next Steps
Questions
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Background
In 2006, Galaxy Backbone was established in response to the increasing
proliferation of disparate IT networks and assets across Federal
Government Ministries, Departments & Agencies (MDAs) and Institutions
Two Major National Connectivity projects involving IP Networks :
NICTIB
NICEP
This increasing proliferation prompted the need for building and operating
a single nation-wide IT infrastructure platform to provide network services
to all MDAs
In effect this was Nigeria’s first attempt at a whole of government
approach for ICT infrastructure and services to its institutions
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MANDATE
• Be the sole provider of Bandwidth & Connectivity and take over
Government network assets
• Manage all Transversal Application Services of Government Ministries,
Departments and Agencies, National Databases and Data Centres
• Be the provider of ICT infrastructure , applications and services to Federal
Government MDAs and institutions, e.g. manage Government Data
Centers and databases, Directory Services, National Information
Repositories, IP-telephony and other solutions; including but not limited to
services delivered on the shared platform.
• Set standards and guidelines for the acquisition and acceptable usage of
ICT infrastructure, applications and services across Federal Government
MDAs and institutions.
• Be the provider of technical support to the Ministry of Communication
Technology for end to end Quality Assurance of ICT projects and capacity
building for ICT professionals in Government
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About Galaxy Backbone
STRUCTURE
Established by the Federal
Government in 2006.
Registered as Limited
Liability Company under the
CAMA
FOCUS
Commercialized Services
Public Sector Focus
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VISION
To be the enabler of digital
inclusion in Nigeria and
Africa
MISSION
We drive national
development through the
provision of pervasive ICT
infrastructure and services
to public institutions,
underserve communities
and other stakeholders
GALAXY BACKBONE – Key Features
Strategy – Show competence, Deliver Value and Use Fiat
Organization - Commercialize and operate with private sector principles
– Recruit from the private sector
– Operate like the private sector
– Challenge like the private sector
– Reward like the private sector
Technology - Focus on deployment and operations of fundamental infrastructure through
the Integration and harmonization of two National Network Backbone projects – NICTIB and
NICEP. Most Extensive in Public Sector
Funding Model - Set up an engagement framework and get Government to award Galaxy
an Annual Services Contract for Services
Politics - Position Galaxy in the OSGF who had coordinating responsibilities across
government
Change Management - Ensure collaboration and build capacity
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1-GOV.NET - Vision
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1-GOV.NET – Key Features
Foundational Infrastructure, basic connectivity services, data centre
Deploy in concentric circles
Encourage Adoption and build capacity
Improve Service Delivery
Layer on additional IT services – Value Added IP, Directory, Messaging
and Collaboration, Transversal Applications, Cloud
Implement Information Security
Deploy a Public Service Broker using SOA to drive data exchange and
implement inter-operability
Deploy multi-channel access to online services
Be conscious of adoption curves - Don't be too early or too late!
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1-GOV.NET – Common Infrastructure
Network Infrastructure
500km of Optic Fibre
5 VSAT Hubs and 4,000 Nodes
Connected Nationwide
8,000 nodes on Managed LANs in
Secretariat Complexes
Over 1.2Gbps of managed Internet
Access deployed to FGN
Comprehensive Network security
infrastructure (NGFs and UTMs)
Data Center Infrastructure
400 VMs, Servers
300 Terabytes of Storage
Over 60,000 official mail boxes
Cloud & Hosting Platform
Transversal Applications and
Value
Adds
Executive Voice/Video Conferencing
Voice Over IP
BPM Engine/Document Management and
Process Automation
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1-GOV.NET – Services Catalog
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1-GOV.net Services Catalog
The following are services listed in the Galaxy Service Catalog for 2013:
• Managed Network Services
(IP based WAN, LAN, Internet Access, VOIP/Video
Telephony, Video Conferencing/Tele-Presence, IP Surveillance & Access Management Systems,
Digital Conferencing System (Audio-Visual)
• Managed Data Centre Services (Managed Storage Services, Managed Hosting,
Managed Application Services, Web Hosting, Web Apps and Portal Solutions, Web CMS, colocation, rack space and DC real estate)
• Messaging and Collaboration Services (Cloud or on-premise Email Services,
Intranet and Collaboration Services)
• Document and Records Management Services (Records Management,
Document Management, Business process management and automation)
• Online Brokerage Services (Government Identity and Authentication Management, EPayment Service, Interactive forms/Registration , web services)
• Professional Services
( e-Government Strategy and enterprise architecture , ICT
Advisory, Technical Training and Capacity building, Technical Supervision, Project Management
and Quality Assurance services)
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1-GOV.net Approach to Inter-operability
Government Online Services Brokerage
Human Facing Portion
(Common Service)
Integration Portion – Middleware
(Shared Service)
Information and Service
Brokerage
Fulfillment Portion
(Individual Agencies)
Public Services
ServiceProvider MDAs
Immigration, Border
Control
Information About
available services
Telephone
Vehicle Registration
Service Fulfillment
Scholarship Applications
Public Safety
Middle ware
Consumer Protection
Walk in Centre
Service Fulfillment
ServiceConsumer
Health
Access Portal
Management tools
And services
Education
Family
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Service Fulfillment
1-GOV.net: Approach to Inter-operability
This approach defines an ecosystem of Service and Data Producers and Consumers as follows:
Data Producers as Agencies with the Legal or Constitutional Mandate to collect, hold and disseminate
data – eg, CAC – Corporate records, FIRS -Tax records, NPoPC – Demographic data, NPS – Socioeconomic and all statistical data; NPF – Criminal records data, NIMC – citizen identity data, etc., Data
Producers may also be Registrars as well to facilitate authoritative data collection.
Service Providers – as Agencies who based on statutory mandates provide a functionality (Service)
using the data they hold authoritatively– NBS for socio economic data services, NIMC for citizen identity
verification and authentication, NPoPC – for Births and Deaths verification/ demographic data services
etc.,
Data Consumers within this context are either Citizens or Businesses seeking access to information or
Government Agencies seeking access to data for producing information or delivering services – eg CAC
provides a service for authentication of Companies.
The use of an EA which defines a framework for how data is to be held in Information Systems and
databases within each Agency or within a Shared Service Centre – so as to allow federation of data,
systems and orchestration of services – amongst producer and service provider Agencies.
Defines a Technical Approach to the federation of services (Services Oriented Architecture)
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Centralization of National Databases Through Federation
National Databases Management System
NPF Producer of
criminal records
Consumer of
FRSC, NIS etc
data and services
Can provide different perspectives and support multiple use cases for
data and information
Secure, Reliable, recoverable, physical facilities
Logical interoperability and orchestration through Services Brokerage
using SOA
FIRS: Citizens and
Business Tax record
producer
Tax verification
service provider
FRSC:
Producer of
vehicle records
Consumer of
relevant data and
services
EFCC/NFIU:
Producer of
criminal
Financial
Records:
Consumer of
relevant data
NIMC: Identity data
producer, verification
and authentication
service provider
National
ID Management
System
NBS: Consumes data
from MDAs, NPopC
etc., through the NSS
National
Statistical
System
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CAC: Corporate
records verification
and authentication
service provider
Single View, human access,
multiple programmatic access
NBS: Producer of
socio-economic
statistics
NIS: producer of
passport and border
control records
Consumer of ID
verification and
authentication
NPoPC: Producer of
demographic data
1-Gov.net - Benefits
Internal to Government
External to Stakeholders
Citizen
Convenience
Knowledge
Economy
One-stop
interaction with
Government
Digital
Inclusion
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Private Sector
Convenience –
one stop
interaction with
Government
1-GOV.net enabled services
Over 5 million international passengers were processed through
Nigeria’s airports in 2012
1-GOV.net infrastructure provides real-time connectivity between
border control points and a central processing server
The Nigerian Government provides bridging assistance for the
transportation of petroleum products to maintain uniform prices
across the country
Over 1,000 trucks are pocessed daily. All transactions are processed
in real time over 1-GOV.net
The Federal Road Safety Commission is implementing a new
biometric drivers licensing scheme nationwide targeting over 20
million drivers by 30th September 2013
1-GOV.net infrastructure is supporting real-time driver registration
and records management
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1-GOV.NET - Challenges
Low Capacity
Perceptions that ICT is not that critical to
Government transformation
Resistance to Change
Poor infrastructure (power)
Sharp rise in demand
/Inadequate Funding
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1-GOV.NET – Strategic Approach
Government-wide
Enterprise Architecture
People
Technology
Develop and adopt
standards and
processes that
drive consistency,
reliability and interoperability
Attract and Retain Skilled
manpower with subject
matter expertise to
ensure operation and
sustainability of ICT
investments
Select and implement
technologies that are mature,
secure, scalable and
interoperable
Processes
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Re-engineer Government Processes to achieve
efficiency and effectiveness in public service delivery
Adopt core ITSM principles and processes within
Galaxy
The Road Ahead
– Consolidate and make investments in upgrading our people, processes (ITIL) and
technology – Move to the Government cloud
– Develop a Government wide Enterprise Architecture – Define Business, Data ,
Applications and Technology across all of Government starting from core Ministries
– Build out the shared infrastructure using the Government Online Services Broker to
implement Inter-operability, security and other shared services
–
Collaborate with the MCT and Government in formulating a National e-Government
Strategy
– Collaborate with OHCSF & MCT on building capacity in the Public Service: Focused
Capacity Building in Government . ICT Cadre , but more importantly Functional Managers
and Directors
– Directly implement key internal projects (GWMC, EDMS, IPPIS) and service delivery
projects , GSP, GCC
– Encourage the progress to e-Participation (Broadband penetration, Mobile Internet, eCommerce etc.,)
– Encourage Open Government Data . Freedom of Information Act – Open Data by Design
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Questions
Is there a formula for this whole of Government approach ?
How do you fund and sustain this initiative ?
How do you ensure Uptake & e-Participation?
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